Nurse Residency Council September 11, 2014 Meeting 1:00 pm to 2:00 pm Phone Conference Outcomes Nurse Residency Council Members: 1 Name Christine Alichnie Diane Breckenridge Karen Goldschmidt Patricia Hoak Mary Lou Kanaskie Jen Kohler Mary Marshall Faye Meloy Pamela Meinert Beth Smith Victoria Rich e-mail address calichnie@aol.com breckenridge@lasalle.edu kag69@drexel.edu Patricia_L.Hoak@lvhn.org mkanaskie@hmc.psu.edu KohlerJ@MLHS.org Mmarshall@haponline.org fap25@drexel.edu pmeinert@hmc.psu.edu Beth.smith@uphs.upenn.edu Drvrich2014@gmail.com Nurse Residency Council Advisors: Name Betsy Snook Victoria Rich Deb McElroy Amy Drescher-Crumpley e-mail address bsnook@psna.org drvrich2014@gmail.com mcelroy@uhc.edu drescher-crumpley@uhc.edu Nurse Residency Council Action Coalition Facilitators: Name Kathy Cannon Frances Ward e-mail address kcannon@paactioncoalition.org fward@paactioncoalition.org 1 Participating during the 9-11-14 meeting were Chris Alichnie, Karen Goldschmidt, Patricia Hoak, Mary Lou Kanaskie, Jen Kohler, Mary Marshall, Pam Meinert, Beth Smith, Kathy Cannon, and Fran Ward. 1 ___________________________________________________________________________ Outcomes of Meeting Eight Nurse Residency Council members, along with Pennsylvania Action Coalition (PA-AC) staff members, participated in the first phone meeting of the Nurse Residency Council (NRC). Fran Ward began the meeting by thanking everyone for their continued willingness to share their expertise, time, and commitment to the facilitation of Nurse Residency Programs in Pennsylvania. Members briefly reviewed the successful Nurse Residency Program Conferences held at UPMC and Hershey Medical Center (HMC) in April and May of this past spring. Participants reviewed these conferences very favorably, with particular highlight on the professionalism and high level of content provided by all speakers and panelists. In reviewing outcomes of these conferences, Fran Ward noted that the PA-AC was unable to develop and upload to the Coalition’s website a “toolkit” of information on nurse residency programs to assist novices in the design and implementation of such programs at their institutions. Members agreed that while the conferences were a success, continued work in the area of nurse residency programs remains. As a direct outgrowth the spring conferences, members reaffirmed their commitment to the efforts of the NRC. Members actively discussed the mission and objectives of the NRC. Various iterations of mission statements were offered, spanning broad encompassing statements to more local, specific statements. Additionally, members explored the need to have both a board vision statement as well as a more circumscribed mission statement from which measurable objectives could be derived. Consensus was achieved around the following two statements, to be further reviewed at the next meeting (see Appendix A): DRAFT Vision DRAFT Mission To provide quality nursing care delivery to Pennsylvanians through program efforts transitioning novice nurses to be safe, efficient, competent, and confident health care providers. To provide support and guidance to health care agencies in the design, implementation, and evaluation of nurse residency programs aimed at facilitating the transition of novice nurses to be safe, efficient, competent, and confident health care providers as they join Pennsylvania’s nursing workforce. 2 As part of the discussion on vision and mission, members discussed the Council’s possible role in designing/coordinating/implementing a statewide curriculum effort – a possible “core” nurse residency program curriculum – that would ultimately be endorsed by health care agencies across the state. Members acknowledged that this very broad view was laudable and possible, perhaps as the NRC’s efforts matured and more localized efforts were introduced successfully. Members also actively discussed a strategic action plan of possible “deliverables” to be accomplished by the NRC. On the matter of a Nurse Residency Program “Toolkit,” members agreed that such an effort would be a valuable, practical “deliverable” to be accomplished by the end of 2015. The following ideas were also offered regarding the Toolkit: Name to change from Toolkit to “Guidebook” Information for possible inclusion in the Guidebook: o Definition of a Nurse Residency Program Note: What it is, and what it is not… Note: New Employee Orientation Program vs. Nurse Residency Program o Core concepts and constructs essential to Nurse Residency Programs, such as leadership, professional communication, interdisciplinary orientation, patient education and advocacy, and others Note: Videos from Nurse Residency Program Conferences held in Spring 2014 to be reviewed; curricula of existing programs to be explored for consistent concepts common to programs Note: Copyrighted material from published programs (e.g., UHC/AACN and Versant) will not be included in any Guidebook materials o Economic case for Nurse Residency Programs – examples of Return on Investment (ROI) o “Promising Practices” as examples described from diverse institutions o Detailed description of benefits of Nurse Residency Programs, including economic ROI, turnover rates, absenteeism, evaluations of performance, holistic sense of team, patient quality indicators, etc. 3 o Need for partnership with local academic nursing programs Note: Alignment of curricula between Nurse Residency Program and that of the cooperating academic partner institutions; possible collaboration with a clinical-academic partnership established (with possible other direct benefits including, for example, opportunities for faculty practice and exchange of expertise) Note: Possible shared accountability for Nurse Residency Program between clinical and academic leadership? Inclusion of Nurse Residency Programs within academic curricula – set Professional expectations of new graduates prior to graduation; gradual evolution of nursing culture Guidebook to be placed on PA-AC website from a separate Landing Page named Nurse Residency Program Guidebook. Guidebook to be widely disseminated to clinical agencies, academic partners, and the Hospital and Healthcare Association of Pennsylvania (HAP). Other possible “deliverables” explored by members included the following: Exploration of funding partnerships to sustain the work of the NRC. Potential partnerships might include the Pennsylvania Department of Labor and Industry and private philanthropies Exploration of industry-clinical-academic partnerships to sustain Nurse Residency programs in the initial stages, until their ROI incrementally over time eliminates need for outside financial support Use of social media to widely disseminate information on Nurse Residency Programs, including possible YouTube videos of new graduates in Nurse Residency Programs (e.g., video of a new graduate providing a “change of shift report” using professional and technical communication skills incorporated in program, with subsequent critique of same from program evaluators), testimonials of Nurse Residency Program graduates on PA-AC website and possible the PA-AC facebook site. Possible central listing of clinical agencies in Pennsylvania that provide Nurse Residency Programs, with names and contact information of key administrators. 4 Exploration of mentor-mentee relationships between willing experts and novice beginners taking initial steps in establishing Nurse Residency Programs. Members noted that Nurse Residency Programs are exemplars of a fundamental shift in the nursing community’s culture – there is a current recognition that the roles of nurses are becoming increasingly complex, with the skills mandated for novice providers requiring an immersion experience prior to the safe practice of either generalist or advanced practice nursing across diverse settings. This recognition may stimulate a major paradigm shift across both clinical and academic nursing communities, requiring a more sophisticated integration between the two. Members discussed details of NRC meetings, with the majority of meetings to be held by phone conference calls. The group noted that at least one annual traditional, in-person meeting may be planned as well. Mary Marshall indicated that HAP would be willing to host such a meeting at its headquarters in Harrisburg. Fran Ward requested that members consider having two co-chairs of the NRC, similar to Nursing Diversity Council of the PA-AC. Members agreed to consider this at the next meeting. A meeting invitation will be mailed to members to schedule the next phone conference meeting of the NRC in one month. Possible items for next agenda: 1. 2. 3. 4. 5. Determination of Co-Chairs; draft Guidelines (see Appendix B for Nursing Diversity Council Guidelines) DRAFT of Vision, Mission, and two-year deliverable plan reviewed/changed/etc. Replacement for Diane Breckenridge (moving to California) Representation of long-term care and other non-acute care agencies Role of NRC in terms of advanced practice nursing residencies Respectfully Submitted, Fran Ward 5 Appendix A DRAFT Nurse Residency Council Strategic Plan 6 DRAFT Nurse Residency Council Strategic Plan Part 1: Vision, Mission, Values, and Key Goal Areas NRC Vision Statement: To provide quality nursing care delivery to Pennsylvanians through program efforts transitioning novice nurses to be safe, efficient, competent, and confident health care providers. NRC Core Values • Professionalism • Clinical Competence • Excellence • Spirit of Inquiry • Integrity • Leadership • Respect • Cultural Competence NRC Mission Statement: NRC Key Goal Areas: To provide support and guidance to • Service to the State’s Nursing Community health care agencies in the design, • Clinical-Academic Partnerships implementation, and evaluation of nurse • Funding Partnerships residency programs aimed at facilitating • Stimulus to Paradigm Shift in Nursing the transition of novice nurses to be safe, efficient, competent, and confident health care providers as they join Pennsylvania’s nursing workforce. 7 Part 2: Strategic Goals and Action Plan: 2015 and 2016 Key Goal Area Service to the State’s Nursing Community Clinical-Academic Partnerships Metrics 2015 Design of Nurse Residency Program Guidebook – December, 2015; Guidebook linked to Landing Page off PA-AC website Metric 2016 Guidebook reviewed and updated on a predictable basis (at least monthly) YouTube videos prepared and online; NRP Graduate Testimonials on PAAC website and social media sites YouTube videos and NRC members TBD other social media efforts revised and updated on monthly basis Publication regarding NRC efforts (i.e., Guidebook and social media efforts) published in referred journal Expand NRC membership to include academic nursing leaders; review Guiding Principles for continued relevancy Describe current clinical-academic partnerships in existing Nurse Residency Programs 8 Accountability NRC members TBD NRC members TBD NRC members TBD; others? (PHENSA, etc.) Key Goal Area Funding Partnerships Metrics 2015 Develop Position Statement on clinical-academic partnerships in NRPs Metric 2016 Revise Position Statement as required with expansion of NRC membership Define a succinct business case for Nurse Residency Programs Explore funding possibilities with PA Department of Labor and Industry Accountability NRC members TBD; others? (academic partners) NRC members TBD; PA-AC State Steering Committee members and others within the PA-AC) Possible Conference NRC members TBD; to explore the wide others? (academic implications of partners) immersion in Nurse Residencies for the profession as a whole – impact on academic curricula, expectations of clinical agencies, implications of Stimulus to Paradigm Shift in Nursing 9 Appendix B Guiding Principles of the Nursing Diversity Council (as exemplar) 10 Nursing Diversity Council Guidelines Introduction In 2013, the Robert Wood Johnson Foundation (RWJF) awarded the Pennsylvania Action Coalition (PA-AC) funds to achieve three specific goals: • to strengthen the sustainable statewide structure of the PA-AC for advancing selected goals of the IOM Future of Nursing report; • to strengthen BSN education in Pennsylvania, including assessment of academic progression models and the capacity of the nursing faculty pipeline; and • to enhance the diversity of the Pennsylvania nursing workforce. The third goal—to enhance the diversity of the Pennsylvania nursing workforce—is an overarching objective of the Coalition. Specific action steps were outlined relative to the achievement of this goal. These steps included: • Establish a Nursing Diversity Council (NDC); • Complete gap analysis between state demographics and nursing database in regard to diversity; • Profile demographics of student populations in 2 and 4 year public and private institutions to include gender and racial/ethnic status; • Evaluate “Best Practices” for seamless articulation to identify any specific action or strategy to enhance diversity; • Partner with minority and underrepresented nursing organizations through the state and within the Regional Action Coalitions to determine “Best Practices” for seamless articulation likely to be successful in each region; 11 • Partner with academic programs to increase enrollment of Targeted Underrepresented Groups (TUG) in BSN, master’s and doctoral nursing programs; • Identify source(s) of scholarship funding to support TUG in BSN programs; • Identify source(s) of scholarship funding for TUG in PhD nursing programs; and • Publish outcomes of the Coalition’s marketing campaign to the Center to Champion Nursing in America website as well as the PA-AC website, with an emphasis on diversity outcomes. The achievement of racial/ethnic and gender diversity of the nursing workforce is initially dependent upon acquisition of a solid baseline database of: (1) state and county demographic data as well as data obtained from the state Board of Nursing and the Department of Health, (2) nursing program articulation practices between diploma and associate degree programs to baccalaureate programs, and (3) demographics of students who successfully progress from diploma or associate degree programs to baccalaureate completion. Functions The Nursing Diversity Council is an advisory body to the Pennsylvania Action Coalition. The Council will provide the Coalition with informed external assessment of the Coalition’s goal to increase the racial/ethnic and gender diversity of Pennsylvania’s nursing workforce, with specific emphasis on educational preparation in nursing, including completion programs. The Council will provide twice a year reports on activities to the Steering Committee via the Executive Director. The Council may also provide guidance on diversity that expands beyond the specific goals outlined in our RWJF State Implementation Program grant award. 12 Members Members of minority and underrepresented nursing organizations, as well as other interested nurses and non-nurses, will be invited to participate in the Nursing Diversity Council. The Council will represent the interests of all members within the nine Regional Action Coalitions. The Executive Director of the Pennsylvania Action Coalition will call meetings as advised by Council members. Outcomes of meetings will be documented and placed on the website of the Pennsylvania Action Coalition. NDC Guidelines approved 6-21-2013 13