Resume of Yin Bai
Name
Tel
E-mail
Research
Interest
Yin Bai
Fax
baiyin@tju.edu.cn
Title
Lecturer
Mobile +86-18622260990
Room727, Building25-A
Address
Marketing science;
Service quality management and customer satisfaction;
Statistics data mining.
Education Background
Time
University
2006-2009
Tianjin University
2007-2008
University of Michigan
Specialty
Management of science and
engineering
Marketing
Working Experience
Time
Company
Sep,2009-N
College of Management and Economics,
ow
Tianjin University
Academic Part-time Jobs
Reviewer of Energy Policy and
Social Part-time Jobs
Degree
Ph.D
Visiting
scholar
Position
Lecturer
Journal of Systems Engineering
Academic Research Projects
[1] National Natural Science Foundation of China (grant number 71102139),
Unprofitable customer management: evaluation, inspiration and divestment,
2012-2015, Principal Investigator.
[2] Foundation of Doctoral Program Research of the Ministry of Education of China
(grant number 20110032120032), Theories and methods research of unprofitable
customer management.2012-2015, Principal Investigator.
[3] Tianjin Science and Technology Development Strategy Research Program (grant
number 11ZLZLZF03600), Evaluation and optimization of Science and
Technology innovation entrepreneurial environment of Tianjin, 2011-2012,
Principal Investigator.
[4] Tianjin Science and Technology Development Strategy Research Program(grant
number 10ZLZLZF00700)，Analysis of return of government’s science and
technology investment,2010-2011, Principal Investigator.
[5] Tianjin’s the 12th Five-Year Plan of Education Science(grant number
HEYP5008), Higher education quality evaluation and improvement: from the
lens of students, 2010-2011, Principal Investigator.
Company Cooperative Projects
[1] Petrol China, Oversea oil and gas projects’ evaluation model development, 2010-2011
[2] Petrol China, China’s gasoline and diesel market analysis, 2009-2010
Representative Academic papers
[1] Bai, Y., & Liu, Y. (2013). An exploration of residents’ low-carbon awareness and behavior in
Tianjin, China. Energy Policy, 61(0), 1261-1270. doi:
http://dx.doi.org/10.1016/j.enpol.2013.06.014 (SCI, SSCI,EI listed)
[2] Wang, D., Bai,Y. and Ma,X.(2013) .A CPLS-based Customer Satisfaction Model.
Proceedings of 2013 IEEE International Conference on Service Systems and Service
Management(ICSSSM2013).
[3] Yu,Q., Bai,Y. and Shan X. A research on customer satisfaction with household appliances
industry service. Proceedings of 2011 IEEE 18th International Conference on Industrial
Engineering and Engineering Management(IE&EM2011).(EI: 20114514486779)
[4] Jinlan Liu, Yin Bai, Bin Li. A new approach to forecast crude oil price based on fuzzy neural
network. Proceedings of 2007 International Conference on Fuzzy Systems and Knowledge
Discovery, 2007. (EI：082211281962)
[5] Jinlan Liu, Yin Bai, Ying Yu. Risk analysis for oil and gas exploration project. Proceedings of
2006 International Conference on Computational Intelligence for Modelling, Control and
Automation, jointly with 2006 International Conference on Intelligent Agents Web
Technologies, 2007. (EI：080711092166)
[6] Jinlan Liu, Yin Bai, Jian Kang, Na An. A new approach to hierarchical clustering using partial
least squares. Proceedings of the 2006 International Conference on Machine Learning and
Cybernetics,2006. (EI：071210502257)
[7] Jinlan Liu, Mengdong Wang, Yin Bai. Using DEA and Grey Markovian model to measure the
goal cost of petroleum enterprise. Lecture Notes in Computer Science, 2007, Vol.4489.
(EI：080411044734)
[8] Jinlan Liu, Jian Kang, Yin Bai, Xin Zhang. The study of customer complaints management
based on system dynamics: Modeling and simulation. Proceedings of the 2006 International
Conference on Machine Learning and Cybernetics,2006. (EI：071210502422)
[9] Na An, Jinlan Liu, Yin Bai. Fuzzy influence diagrams: An approach to customer satisfaction
measurement. Proceedings of 2007 International Conference on Fuzzy Systems and
Knowledge Discovery, 2007. (EI：082211282145)
[10] Na An, Jinlan Liu, Liang Wang, Yin Bai. Employee satisfaction as an important tool in
human resources management. Proceedings of 2008 International Conference on Wireless
Communications, Networking and Mobile Computing,2008. (EI：090111834539)
Monographs and Textbooks
Technical Patents
Honors and Awards
[1] 2013 Tianjin University Outstanding Teaching Award
[2] 2011 Tianjin University Graduate OpenCourseWare Construction Award.
[3] 2010 Second prize of Tianjin University Graduate Digitized Teaching Platform
Construction.