Feeling Unwell? Range of services on your doorstep Self Care 111 Pharmacy GP Minor Illness and Injury Unit or Walk-in Centre Emergency Department or 999 www.choosewellcambs.nhs.uk www.nhsdirect.nhs.uk Self Care There are lots of minor conditions you can treat at home with your medicine cupboard and plenty of rest. You can treat at home: Cold. Cough. Headache. Sore throat. Cuts and grazes. Bumps and bruises. Diarrhoea. Medicines to have at home: Painkillers – such as Calpol, Ibuprofen. Plasters. Anti-diarrhoea/rehydration medicines. Bite and sting cream. Antiseptic cream. Thermometer. Cough medicine. Saline drops. NHS 111 You can use telephone number 111 to ring NHS if you need medical help or advice urgently but not a life-threatening situation. By calling 111 you will be connected to a trained advisor who will be supported by experienced nurses and paramedics. They will ask you questions to assess the symptoms and give you advice or direct you to an available local services. You should use this service if: It’s not a 999 emergency. You think you may need to go to A&E or another urgent care service but are not sure. You don’t think you can wait for an appointment with your GP. You don’t know who to ask for medical help. If an ambulance is required, they will dispatch one immediately. Pharmacy The local Pharmacy can provide confidential advice and treatment for a range of common illnesses without having to wait for a GP appointment. Some things pharmacies can help with include: Aches. Pains. Hay fever. Coughs. Colds. Diarrhoea. Allergies. Skin conditions. Flu jabs. Medicine advice. Your GP If you have an illness or injury that won’t go away make an appointment with your GP. They provide services and when absolutely necessary can make home visits. Some things GP’s can help with are: Ear pain. Persistent vomiting or diarrhoea. Allergic reactions. Long-term conditions. Sore throats. Persistent coughing. Skin conditions. High temperature. Rashes. Minor Illness and Injury Unit or Walk-in Centre These offer access to treatment for a range of minor ailments. Conditions can be treated at the Unit or Walk-in centre include: Wounds – cuts and bruises. Bites - insect or animal. Minor burns and scalds. Strains and sprains. Eye problems such as removal of foreign bodies, conjunctivitis. Earache (over 2 years old, under 2 years old see your GP). Minor head injuries. There is a minor injuries unit at North Cambs Hospital, The Park, Wisbech, PE13 3AB Tel: 01945 488068, open Monday – Friday 8.30am-6pm. Cannot treat babies. Emergency Department or 999 You should only go to the Emergency Department or call 999 when it’s a critical or life-threatening emergency. Dialling 999 and stating an emergency will result in a response vehicle being sent to your location. Emergency situations include: Choking. Loss of consciousness. Open wounds. Fits. Anaphylaxis or severe allergic reactions. Breathing difficulties. Severe burns. Head injuries. Health advice and information is also available from NHS Direct online at:www.nhsdirect.nhs.uk. Telephone number 0845 4647. Your nearest Emergency Department: Queen Elizabeth, Gayton Road, Kings Lynn, PE30 4ET Tel: 01553 613613 Minor Injuries Unit: North Cambs Hospital, The Park, Wisbech, PE13 3AB Tel: 01945 488068, Mon-Fri 8.30am-6pm Doddington Community Hospital, Benwick Road, Doddington, PE15 0UG Tel: 01354 644243, MonFri 8.30am-6pm, Sat/Sun/Bank Hols 9am-5pm Local Doctors Surgery: The Clarkson Surgery, De Havilland Road, Wisbech - Tel: 01945 583133 North Brink Practice, 7 North Brink, Wisbech – Tel: 01945 738087 Trinity Surgery, 29 St Augustines Road, Wisbech – Tel: 01945 476999 Pharmacies: Asda Store, 23 North End, Wisbech – Tel: 01945 428410 (Extended hours) Boots Chemist, 8 De Havilland Road, Wisbech – Tel: 01945 588498 Boots Chemist, 17 Old Market, Wisbech – Tel: 01945 588497 Co-op Pharmacy, 25 St. Augustines Road, Wisbech – Tel: 01945 475682 Tesco Pharmacy, Sandown Road, Wisbech – Tel: 0345 6779727 (Ext Hrs) If you don’t know which service you need to choose, dial NHS 111 and they will help. You can call NHS 111 free from any phone 24/7.