Annual Household
Survey
2015 Municipal Report
August 2015
Research Services
City of Whittlesea – 2015 Household Survey
 City of Whittlesea, 2015
This work is copyright. Apart from any use permitted under the Copyright Act 1968,
no part may be reproduced by any process without written permission from the
Manager, Organisation Improvement, City of Whittlesea, Locked Bag 1 Bundoora
MDC 3083.
DISCLAIMER
Any representation, statement, opinion or advice, expressed or implied in this
publication is made in good faith but on the basis that the City of Whittlesea, its
agents and employees are not liable (whether by reason of negligence, lack of care
or otherwise) to any person for any damages or loss whatsoever which has occurred
or may occur in relation to that person taking action in respect of any
representation, statement, or advice referred to above.
Page 2 of 216
City of Whittlesea – 2015 Household Survey
Table of contents
INTRODUCTION ........................................................................................................................................ 6
METHODOLOGY ....................................................................................................................................... 6
METROPOLIS RESEARCH ............................................................................................................................. 7
EXPLANATORY NOTES AND GLOSSARY OF TERMS .............................................................................................. 7
Multiple response tables ................................................................................................................. 7
Confidence interval graphs ............................................................................................................. 7
RESPONSE RATE ........................................................................................................................................ 9
DEMOGRAPHIC PROFILE ........................................................................................................................ 10
AGE STRUCTURE ..................................................................................................................................... 10
GENDER ................................................................................................................................................ 14
HOUSEHOLD SIZE .................................................................................................................................... 15
HOUSEHOLD STRUCTURE .......................................................................................................................... 16
COUNTRY OF BIRTH ................................................................................................................................. 18
Period of residence in Australia..................................................................................................... 22
ABORIGINAL OR TORRES STRAIT ISLANDER ................................................................................................... 23
LANGUAGE ............................................................................................................................................ 24
PERSONAL INCOME ................................................................................................................................. 29
DISABILITY ............................................................................................................................................. 31
Disability type ................................................................................................................................ 33
Require assistance with disability ................................................................................................. 34
HEALTH AND RECREATION .................................................................................................................... 35
GENERAL HEALTH.................................................................................................................................... 35
MODERATE TO VIGOROUS PHYSICAL ACTIVITY ............................................................................................... 37
RECREATION ACTIVITIES............................................................................................................................ 39
EMPLOYMENT ........................................................................................................................................ 42
EMPLOYMENT STATUS ............................................................................................................................. 42
OCCUPATION ......................................................................................................................................... 47
INDUSTRY OF EMPLOYMENT ...................................................................................................................... 49
EMPLOYMENT LOCATION .......................................................................................................................... 53
SATISFACTION WITH THE WORKING HOURS................................................................................................... 56
WORKING FROM HOME ........................................................................................................................... 58
EDUCATION ............................................................................................................................................ 60
ATTENDING EDUCATIONAL INSTITUTIONS ..................................................................................................... 60
QUALIFICATIONS..................................................................................................................................... 63
TRANSPORT ............................................................................................................................................ 66
MAIN FORM OF TRANSPORT TO WORK OR STUDY .......................................................................................... 66
Journey to work ............................................................................................................................. 66
Journey to study ............................................................................................................................ 68
DAILY AVERAGE TRAVEL TIME TO AND FROM WORK........................................................................................ 68
FORMS OF TRANSPORT USED FOR NON-WORK RELATED TRIPS .......................................................................... 70
FREQUENCY OF USING PUBLIC TRANSPORT FOR NON-WORK / STUDY RELATED TRIPS ............................................. 72
METHOD OF TRANSPORT TO PUBLIC TRANSPORT STATION / STOP ..................................................................... 73
PURPOSE OF PUBLIC TRANSPORT TRIPS ........................................................................................................ 75
Destination of public transport ..................................................................................................... 77
FACTORS ENCOURAGING MORE USE OF PUBLIC TRANSPORT ............................................................................. 80
EASE OF TRANSPORT ................................................................................................................................ 82
HOUSING ................................................................................................................................................ 83
DWELLING STRUCTURE ............................................................................................................................. 83
Page 3 of 216
City of Whittlesea – 2015 Household Survey
HOUSING SITUATION ............................................................................................................................... 84
HOUSING PAYMENTS ............................................................................................................................... 86
HOUSING STRESS .................................................................................................................................... 88
PERIOD OF RESIDENCE.............................................................................................................................. 90
Previous location of residence ....................................................................................................... 92
POTENTIAL EMIGRATION .......................................................................................................................... 94
Potential future suburb of residence ............................................................................................. 96
COMMUNICATION AND CONSULTATION ............................................................................................. 98
PREFERRED METHODS TO COMMUNICATE WITH COUNCIL ............................................................................... 98
PUBLICATIONS RECEIVED AND READ .......................................................................................................... 100
PREFERRED SOURCES OF INFORMATION ABOUT NEIGHBOURHOOD SERVICES AND ISSUES ..................................... 104
CONTACT WITH COUNCIL ....................................................................................................................... 106
Method of contacting ................................................................................................................. 106
Satisfaction with customer service .............................................................................................. 107
Reasons for feeling less satisfied ................................................................................................. 108
COMMUNITY ........................................................................................................................................ 109
SENSE OF COMMUNITY .......................................................................................................................... 109
PARTICIPATION IN COMMUNITY GROUPS ................................................................................................... 119
VOLUNTEERING .................................................................................................................................... 122
CARERS ............................................................................................................................................... 124
SAFETY IN PUBLIC AREAS ......................................................................................................................... 126
Unsafe locations .......................................................................................................................... 130
GAMBLING .......................................................................................................................................... 131
Agreement with selected statements regarding gambling ......................................................... 134
HEALTH OR COMMUNITY SERVICES / ISSUES ............................................................................................... 138
Access or required access to health or community services ........................................................ 138
Access or required assistance to health or community issues..................................................... 143
LIBRARY .............................................................................................................................................. 145
Frequency of visiting ................................................................................................................... 145
Reasons for visiting libraries ....................................................................................................... 146
LOCAL OPEN SPACES .............................................................................................................................. 148
Frequency of visiting ................................................................................................................... 148
Reasons for visiting local open spaces ........................................................................................ 156
BARRIERS OF VISITING COUNCIL FACILITIES AND SPACES ................................................................................ 159
FOOD SECURITY .................................................................................................................................... 163
ENVIRONMENT .................................................................................................................................... 164
ENVIRONMENTAL INITIATIVES .................................................................................................................. 164
GOVERNANCE AND LEADERSHIP ......................................................................................................... 172
COUNCIL’S OVERALL PERFORMANCE .................................................................................................. 176
REASONS FOR FEELING LESS SATISFIED ....................................................................................................... 180
CHANGE IN COUNCIL’S OVERALL PERFORMANCE.......................................................................................... 181
CURRENT ISSUES FOR COUNCIL ........................................................................................................... 183
IMPORTANCE OF AND SATISFACTION WITH COUNCIL SERVICES ....................................................... 187
IMPORTANCE ....................................................................................................................................... 187
SATISFACTION ...................................................................................................................................... 189
IMPORTANCE AND SATISFACTION CROSS TABULATION ................................................................................... 191
GENERAL COMMENTS.......................................................................................................................... 192
APPENDIX ONE: COMMENTS ............................................................................................................... 193
DESTINATION OF PUBLIC TRANSPORT ........................................................................................................ 193
REASONS FOR FEELING LESS SATISFIED WITH ASPECTS OF COUNCIL .................................................................. 197
Page 4 of 216
City of Whittlesea – 2015 Household Survey
REASONS FOR FEELING LESS SATISFIED WITH CUSTOMER SERVICE .................................................................... 205
GENERAL COMMENTS ............................................................................................................................ 207
APPENDIX TWO: SURVEY FORM .......................................................................................................... 216
Page 5 of 216
City of Whittlesea – 2015 Household Survey
Introduction
The Research Unit of City of Whittlesea conducted this, the eighteenth annual
Household Survey, the first being completed in 1997.
The survey provides an accurate snapshot of the population of the City of
Whittlesea; its characteristics, behaviours and requirements of Council. The
Household Survey also provides a timely update to the Census of Population and
Housing and can function as Council’s major source of data on the community for
inter-censal years.
This report has been prepared to provide an overview of the Household Survey
results and to summarise these results for each of the twelve precincts within the
municipality.
This overview report provides a comprehensive analysis of all the variables in the
survey and aims to identify major trends and to highlight issues that may require
further analysis.
The results of the Household Survey are broken down into relevant sections, covering
a range of topics across Council.
Readers are encouraged to contact the Organisational Improvement Unit, City of
Whittlesea directly to discuss the application of the data presented in this report to
specific situations.
Methodology
The City of Whittlesea – 2015 Household Survey was designed in the style of the
Australian Bureau of Statistics’ Census of Population and Housing, with some
changes in emphasis and the inclusion of Council specific questions, with other
questions similar to the ABS General Social Survey.
The 2015 Household Survey is a self-assessment survey distributed primarily via a
drop-off and pick-up methodology. A mail-out and reply paid methodology was
employed for households located within the Rural North precinct of the City of
Whittlesea, due to occupational health and safety and efficiency reasons.
The survey was distributed to a random, precinct-stratified sample of 2,013
households across the City of Whittlesea. A total of one thousand households,
comprising 2,878 individual residents of the City of Whittlesea were included in the
results.
Responses were obtained from every individual in the household for forty questions,
including children where appropriate, as well as responses from the household as a
whole for twenty-nine questions.
Page 6 of 216
City of Whittlesea – 2015 Household Survey
Metropolis Research
The Research Unit of the City of Whittlesea commissioned Metropolis Research to
conduct the City of Whittlesea – 2015 Household Survey. Metropolis Research
worked collaboratively with the Research Unit to review the survey design from that
used in recent years to ensure the survey was relevant to the current information
needs of Council.
In 2015 Metropolis Research was responsible for the implementation of the survey
in the field, the data entry, cleaning and coding, data analysis and preparation of this
main report, the summary of findings and two issues papers.
Explanatory notes and glossary of terms
The following are explanatory notes regarding the presentation of the results in this
report.
Multiple response tables
Some questions in the survey were “multiple-response”, in that the respondent
could select more than one of the options listed in the question. As a result, the
percentages in the table will not sum to one hundred percent as they represent the
proportion of respondents selecting each individual response, and respondents may
select more than one. The percentages relate to the proportion of all respondents
who were asked the question selecting each response, including those respondents
not selecting any of the responses. Consequently the results can be understood to
be a measure of the proportion of the underlying population with the corresponding
characteristic, need or opinion.
Confidence interval graphs
Some questions in the survey asked respondents to provide a rating of the
importance of, satisfaction or agreement with a range of issues. The results are
presented in the form of an average score. This average is presented with its 95%
confidence interval, which is the range around the average within which it is 95%
certain that the actual result in the underlying population does in fact fall.
The confidence interval graphs provide the average score (which is labelled) as well
as the 95% confidence interval, which is represented with a vertical blue bar for each
result. It is important to note when comparing individual results on these graphs
that if the blue bars overlap then it cannot be shown that the two results are in fact
different. This is an important tool for easily identifying meaningful and significant
variation in the results.
Page 7 of 216
City of Whittlesea – 2015 Household Survey
Precinct
The term precinct is used by Metropolis Research to describe the small areas and in
this instance reflects the breakdown of small areas as used in Council’s Census
profile. Readers seeking to use precinct results should seek clarification of specific
precinct boundaries if necessary.
Measurable
A measurable difference is one where the difference between or change in results is
sufficiently large to ensure that they are in fact different results, i.e. the difference is
statistically significant. This is due to the fact that survey results are subject to a
margin of error or an area of uncertainty.
Statistically significant
Statistically significant is the technical term for a measurable difference as described
above. The term “statistically significant” and the alternative term “measurable”
describe a quantifiable change or difference between results. They do not describe
or define whether the result or change is of a sufficient magnitude to be important in
the evaluation of performance or the development of policy and service delivery.
Significant result
Metropolis Research uses the term significant result to describe a change or
difference between results that Metropolis Research believes to be of sufficient
magnitude that they may impact on relevant aspects of policy development, service
delivery and the evaluation of performance and are therefore identified and noted
as significant or important.
Discernible / observed
Metropolis Research will describe some results or changes in results as being
discernible, observable or notable. These are not statistical terms rather they are
interpretive. They are used to draw attention to results that may be of interest or
relevance to policy development and service delivery. These terms are often used
for results that may not be statistically significant due to sample size or other factors
but may none-the-less provide some insight.
Page 8 of 216
City of Whittlesea – 2015 Household Survey
Response rate
In 2015, a total of 2,013 household surveys were distributed. Of these 1,513 were
distributed in person to residences across the urban precincts of the municipality,
and five hundred were mailed to residents in the Rural North precinct.
Of these 2,013 distributed surveys, a total of one thousand were ultimately returned
for inclusion in the research, comprised of 2,875 individual respondents.
Excluding the five hundred surveys that were mailed out to the Rural North
residents, which obtained a response rate of 15.2%, the 1,513 distributed via the
drop-off and pick-up methodology obtained a gross response rate of 61.1%. The
smaller than expected response rate for the rural mail-out surveys is likely to be a
result, at least in part, of a larger number of surveys which were returned to Council
as being inadequately addressed. The addresses were provided by Council.
In summary, a total of 5,353 households were approached in person by staff of
Metropolis Research with a view to inviting them to participate in the research. Of
these:
 2,199 were unattended at the time and were therefore not invited to participate.
 1,141 refused to participate in the research.
 1,513 accepted the survey form.
Of these 1,513 a total of 924 surveys were ultimately returned by respondents, and
included in the research. This provides a gross response rate of 61.1% for those
distributed via the drop-off and pick-up methodology and a formal response rate of
29.3%. Including the five hundred surveys that were mailed out, the final gross
response rate for the 2015 Household Survey was 49.7%.
Response rate by precinct
City of Whittlesea - 2015 Household Survey
(Percent of distributed surveys)
100%
90%
77.2%
80%
68.1% 66.3%
64.4% 63.0% 62.8% 61.8% 61.5%
59.9%
70%
60%
49.7% 49.4% 49.1%
50%
40%
30%
15.2%
20%
10%
Ru
ra
l
n
as
to
w
th
Th
om
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or
se
a
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hi
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of
Ci
ty
Pa
rk
M
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0%
Page 9 of 216
City of Whittlesea – 2015 Household Survey
Demographic profile
Age structure
Respondents were asked:
“What was the person’s age last birthday?”
The median age of respondents to the City of Whittlesea – 2015 Household Survey
was 39 years, an increase on the 36 years reported in 2014. Consistent with the
results recorded in previous years, this result remains somewhat higher than the
median age as recorded in the Census.
Metropolis Research has consistently found that, in our experience, voluntary
surveys of this type conducted for local government will tend to slightly overestimate the median age. This reflects a slightly higher propensity from adults with
children to participate in research of this type.
Median age by precinct
City of Whittlesea - 2015 Household Survey
(age in years)
80
70
60
50
49
44
43
43
42
41
39
40
39
39
37
34
31
31
30
30
20
10
M
er
nd
Ep
a
pi
ng
No
rth
of
W
(2
01
5
Ci
ty
se
a
hi
ttl
e
W
of
Ci
ty
Su
rv
ey
S
hi
ou
)
ttl
th
es
M
ea
or
(2
an
01
g
1
Ce
ns
us
)
Do
re
en
Pa
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M
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Pa
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ng
ss
om
Ep
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Bl
o
La
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Ru
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Bu
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To
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There was significant variation in the median age of respondents across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 Respondents from the growth area precincts (Mernda, Doreen, Epping North and to
a lesser extent South Morang) were younger than the municipal average.
 Respondents from the Rural North were measurably and significantly higher than
the municipal average.
Page 10 of 216
City of Whittlesea – 2015 Household Survey
The following table provides the five-year age cohorts of respondents to the
Household Survey program since 1997. It is observed that the City of Whittlesea has
a relatively even population spread across the age cohorts.
Age structure (5 year cohorts)
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
2015
Number
Percent
Age
0 - 4 years
5 - 9 years
10 - 14 years
15 - 19 years
20 - 24 years
25 - 29 years
30 - 34 years
35 - 39 years
40 - 44 years
45 - 49 years
50 - 54 years
55 - 59 years
60 - 64 years
65 years or more
Not stated
Total
2014
2012
2007
2002
1997
133
152
157
176
206
168
226
195
222
175
215
218
176
393
64
4.7%
5.4%
5.6%
6.3%
7.3%
6.0%
8.0%
6.9%
7.9%
6.2%
7.6%
7.8%
6.3%
14.0%
6.4%
6.4%
5.0%
6.9%
7.1%
7.6%
8.5%
7.1%
7.4%
5.9%
6.3%
6.7%
4.9%
13.9%
135
6.4%
6.3%
6.5%
6.1%
6.1%
6.1%
7.9%
6.9%
6.7%
6.6%
7.1%
5.7%
7.1%
14.4%
106
6.0%
5.5%
7.7%
8.2%
6.9%
7.2%
6.3%
7.9%
7.8%
8.0%
7.4%
6.1%
5.1%
10.0%
52
6.7%
7.6%
7.9%
8.6%
8.2%
6.8%
6.6%
7.8%
8.4%
7.9%
6.9%
5.2%
3.5%
7.9%
138
8.5%
6.6%
7.3%
9.3%
9.0%
9.5%
8.2%
8.0%
7.9%
7.2%
5.4%
4.1%
3.1%
6.1%
61
2,876
100%
3,031
2,924
2,291
2,734
2,518
Respondents have been grouped into age-based lifecycle stages, as outlined in the
following graph. These lifecycle stages are a useful indicator of different groups
within the broader community, and as a result will be used for age-based analysis of
other questions throughout this report. It is observed that relatively little variation
in the lifecycle stage results between 2013 and 2015.
Lifecycle stage (age structure)
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
50%
2013
2014
2015
45%
5%
9.0%
9.0%
8.1%
10%
8.9%
9.2%
9.1%
15%
6.0%
6.4%
4.7%
20%
3.1%
4.4%
3.2%
25%
13.6%
12.7%
15.3%
30%
14.0%
14.3%
14.5%
23.7%
24.8%
22.9%
35%
21.7%
19.1%
22.2%
40%
0%
Page 11 of 216
City of Whittlesea – 2015 Household Survey
There was no meaningful variation in the lifecycle stage results between male and
female respondents.
Lifecycle stage (age structure)
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
50%
Males
40%
Females
25%
10%
5%
2.9%
3.5%
5.2%
3.9%
15%
7.9%
8.4%
10.3%
7.9%
20%
16.0%
14.7%
30%
14.9%
14.3%
21.5%
23.9%
35%
21.2%
23.4%
45%
yr
s
+)
yr
s)
5
yr
s)
Se
n
Ol
de
io
r
ra
cit
du
ize
n
(4
6
lts
(6
1
s(
76
-7
-6
0
yr
s)
M
id
Yo
dl
ea
un
ge
d
Ad
ga
du
ad
l ts
ul
ts
ul
ts
(3
6
(2
0
-3
-4
5
5y
rs
)
yr
s)
-1
9
13
ts
(
ol
es
ce
n
Yo
Ad
un
Ch
gc
hi
ild
r
en
ld
re
n
(5
(0
-
-1
2
4
yr
s)
yr
s)
0%
As reported in previous years, there was some variation in the lifecycle stage results
between English and non-English speaking respondents. Non-English speaking
respondents had a clearly older age structure than English speaking respondents.
Lifecycle stage (age structure) by language
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
50%
English speaking
45%
non-English speaking
25%
10%
5%
2.5%
5.3%
4.9%
3.2%
15%
8.6%
6.2%
10.1%
5.9%
20%
14.2%
18.7%
30%
15.3%
13.6%
22.6%
24.1%
35%
21.9%
23.1%
40%
yr
s
s(
76
-7
ize
n
lts
(6
1
Se
n
io
r
cit
du
ra
Ol
de
+)
yr
s)
5
yr
s)
(4
6
ul
ts
ad
ge
d
dl
ea
M
id
Page 12 of 216
-6
0
yr
s)
ul
ts
Ad
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ad
u
(3
6
(2
0
-3
-4
5
5y
rs
)
yr
s)
-1
9
13
un
g
Yo
ol
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ts
(
(5
Ad
ild
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Ch
Yo
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gc
hi
ld
re
n
(0
-
-1
2
4
yr
s)
yr
s)
0%
City of Whittlesea – 2015 Household Survey
There was some variation in the lifecycle stage results across the twelve precincts
comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of young children respondents from Epping
North, Mernda, and Doreen.
 The higher than average proportion of children respondents from Doreen.
 The higher than average proportion of young adult respondents from Epping North,
and the lower than average proportion from Doreen, Whittlesea Township, and the
Rural North.
 The higher than average proportion of adult respondents from Epping North and
Doreen, and the slightly lower than average proportion from Lalor.
 The higher than average proportion of middle-aged adult respondents from Blossom
Park, and the lower than average proportion from Epping North, Mernda, and
Doreen.
 The higher than average proportion of older adult respondents from Bundoora and
the Rural North, and the lower than average proportion from Epping North.
 The higher than average proportion of senior citizen respondents from Whittlesea
Township.
Age structure by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Age
Young children
Children
Adolescents
Young adults
Adults
Middle-aged adults
Older adults
Senior citizens
Not stated
Total
Age
Young children
Children
Adolescents
Young adults
Adults
Middle-aged adults
Older adults
Senior citizens
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
3.5%
3.5%
8.8%
22.3%
10.4%
24.6%
22.7%
4.2%
4
2.8%
9.3%
9.3%
21.0%
7.7%
27.4%
16.9%
5.6%
6
4.7%
4.7%
6.0%
23.7%
17.2%
19.1%
18.6%
6.0%
6
4.6%
5.5%
5.9%
27.9%
13.5%
21.1%
19.0%
2.5%
2
10.0%
14.4%
4.1%
32.6%
21.9%
13.3%
2.6%
1.1%
5
2.5%
9.0%
10.2%
21.3%
13.1%
28.3%
14.3%
1.2%
10
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
1.1%
4.5%
14.9%
23.9%
8.6%
32.8%
12.7%
1.5%
9
3.9%
10.2%
10.2%
24.0%
16.1%
20.9%
12.6%
2.0%
7
9.9%
15.0%
5.2%
27.7%
20.7%
11.3%
13.0%
0.0%
9
8.8%
22.3%
6.5%
14.4%
24.2%
14.9%
7.0%
1.9%
2
3.8%
14.2%
8.1%
10.0%
12.8%
21.3%
19.0%
10.9%
6
1.7%
4.0%
7.5%
12.1%
10.4%
28.3%
30.1%
5.8%
4
277
261
222
217
217
177
Page 13 of 216
City of Whittlesea – 2015 Household Survey
Gender
Respondents were asked:
“What is the person’s gender?”
As reported in previous years, there was an approximate fifty / fifty gender split in
respondents in the 2015 Household Survey. It is observed that a small number of
respondents identified as “other” gender in 2015, down very marginally on the 0.4%
recorded in 2014.
Gender
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
2015
Number
Percent
Gender
2014
2012
2007
2002
1997
Male
Female
Other
Not stated
1,420
1,424
6
25
49.8%
50.0%
0.2%
50.1%
49.6%
0.4%
22
48.3%
51.7%
na
30
49.5%
50.5%
na
na
50.0%
50.0%
na
na
50.6%
49.4%
na
na
Total
2,875
100%
3,031
2,924
2,291
2,734
2,518
There was no measurable variation in these results across the twelve precincts
comprising the City of Whittlesea.
Gender by precinct
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
Female
80%
Male
60%
40%
53.9% 53.7% 52.0% 51.7% 51.1% 50.6% 50.2% 48.4% 46.9% 46.8% 44.9% 44.3%
20%
0%
-20%
47.2% 47.5% 47.4% 48.4% 48.9% 50.0% 50.2% 50.5% 51.0% 50.0% 51.3% 53.8%
-40%
-60%
-80%
Page 14 of 216
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City of Whittlesea – 2015 Household Survey
Household size
The 2015 Household Survey found an average household size of respondent
households of 2.87, down marginally on the 2.92 recorded in 2014. The 2011 Census
reported an average household size of 3.00.
Household size
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Size
One
Two
Three
Four
Five
Six or more
Total households
Average household size
2015
Number
Percent
2014
2012
2007
2002
134
318
225
218
76
29
13.4%
31.8%
22.5%
21.8%
7.6%
2.9%
13.4%
33.5%
18.8%
21.8%
7.7%
4.9%
14.9%
35.6%
16.0%
21.7%
8.7%
3.1%
10.9%
32.3%
18.5%
21.3%
11.6%
5.3%
9.6%
25.7%
19.2%
28.9%
10.9%
5.7%
1,000
100%
1,028
1,049
739
837
2.92
2.83
3.07
3.27
2.87
There was measurable and significant variation in the average household size across
the twelve precincts comprising the City of Whittlesea. Attention is drawn to:
 The higher than average household size of respondent households from Blossom
Park, Epping North, and Doreen.
 The lower than average household size of respondent households from
Thomastown, Whittlesea Township, Epping, and the Rural North.
Average household size
City of Whittlesea - 2015 Household Survey
5.0
4.5
4.0
3.5
3.0
2.5
3.26 3.24 3.21
3.05 3.00 2.99 2.93
2.87 2.87 2.82
2.63 2.58 2.53
2.33
2.0
1.5
1.0
0.5
0.0
Page 15 of 216
City of Whittlesea – 2015 Household Survey
Household structure
As reported in previous Household Surveys, approximately half of the respondent
households are families with children (with the majority being two-parent families).
In 2015, there was an increase in the proportion of two-parent families (up from
40.6% to 46.6%).
It is observed that the proportion of one-parent families declined again in 2015,
down from 7.6% to 5.9%.
As reported in previous years, a little more than one-quarter (27.2%) of respondent
households were couple-only households, and a little less than one-sixth (13.4%) of
respondent households were sole person households.
It is interesting to note that the City of Whittlesea has consistently recorded a very
small proportion of group households (i.e. a household comprised of un-related
individuals), with just 0.8% of respondent households identifying as a group
household in 2015, down from 2.1% in 2014.
Household structure
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Structure
Two parent family
(youngest child 0 to 4 years)
(youngest child 5 to 12 years)
(youngest child 13 to 18 years)
(adult children only)
One parent family
(youngest child 0 to 4 years)
(youngest child 5 to 12 years)
(youngest child 13 to 18 years)
(adult children only)
Couple without children
Other families
Group households
Sole person households
Other type of household
Not stated
Total households
2015
Number Percent
2014
2012
2011
Survey
Census
2007
2002
465
46.6%
40.6%
42.5%
38.7%
43.8%
43.6%
50.9%
88
104
77
196
8.8%
10.4%
7.7%
19.7%
11.8%
9.8%
5.6%
13.4%
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
59
5.9%
7.6%
9.5%
7.7%
13.2%
8.6%
9.1%
3
9
5
42
0.3%
0.9%
0.5%
4.2%
0.4%
1.3%
0.9%
5.1%
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
na
271
60
8
134
0
3
27.2%
6.0%
0.8%
13.4%
0.0%
27.3%
8.8%
2.1%
13.5%
0.0%
21
28.6%
6.0%
1.4%
12.0%
0.1%
20
31.5%
4.9%
1.6%
15.6%
na
2
24.8%
1.3%
2.2%
14.7%
na
26.6%
8.5%
1.5%
11.2%
8.5%
20.5%
6.5%
3.3%
9.7%
na
na
1,000
100%
1,028
1,049
1,112
51,803
990
837
There was measurable and significant variation in these results across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of two-parent families in Mill Park, Blossom
Park, Mernda, and Doreen.
 The lower than average proportion of two-parent families in Bundoora,
Thomastown, and the Rural North.
 The higher than average proportion of two-parent families with young children in
Epping North, Mernda, and Doreen.
Page 16 of 216
City of Whittlesea – 2015 Household Survey
 The higher than average proportion of two-parent families with primary school-aged
children in Doreen.
 The higher than average proportion of two-parent families with adolescent children
in Mill Park and Blossom Park.
 The higher than average proportion of two-parent families with adult children only
in Mill Park and Blossom Park.
 The lower than average proportion of two-parent families with adult children only in
Mernda, Doreen, and Whittlesea Township.
 The higher than average proportion of couple-only households in the Rural North.
 The higher than average proportion of other families in Bundoora and Epping North.
 The higher than average proportion of sole person households in Whittlesea
Township and the Rural North.
Page 17 of 216
City of Whittlesea – 2015 Household Survey
Household structure by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Structure
Two parent family
(youngest child 0 to 4 years)
(youngest child 5 to 12 years)
(youngest child 13 to 18 years)
(adult children only)
One parent family
(youngest child 0 to 4 years)
(youngest child 5 to 12 years)
(youngest child 13 to 18 years)
(adult children only)
Couple without children
Other families
Group households
Sole person households
Other type of household
Not stated
Total households
Structure
Two parent family
(youngest child 0 to 4 years)
(youngest child 5 to 12 years)
(youngest child 13 to 18 years)
(adult children only)
One parent family
(youngest child 0 to 4 years)
(youngest child 5 to 12 years)
(youngest child 13 to 18 years)
(adult children only)
Couple without children
Other families
Group households
Sole person households
Other type of household
Not stated
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
36.9%
5.4%
1.1%
7.6%
22.8%
3.3%
0.0%
0.0%
1.1%
2.2%
28.3%
15.2%
1.1%
15.2%
0.0%
0
44.2%
4.7%
9.3%
5.8%
24.4%
5.9%
0.0%
0.0%
1.2%
4.7%
24.4%
9.3%
0.0%
16.3%
0.0%
0
32.3%
4.8%
3.6%
6.0%
17.9%
16.7%
2.4%
1.2%
0.0%
13.1%
29.8%
4.8%
1.2%
15.5%
0.0%
0
43.6%
9.6%
8.5%
5.3%
20.2%
4.3%
0.0%
1.1%
0.0%
3.2%
29.8%
3.2%
2.1%
17.0%
0.0%
0
48.8%
21.4%
15.5%
0.0%
11.9%
1.2%
0.0%
1.2%
0.0%
0.0%
28.6%
13.1%
0.0%
8.3%
0.0%
0
58.5%
4.9%
11.0%
14.6%
28.0%
3.6%
0.0%
1.2%
0.0%
2.4%
22.0%
4.9%
1.2%
9.8%
0.0%
1
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
63.8%
2.4%
9.6%
19.3%
32.5%
3.6%
0.0%
0.0%
0.0%
3.6%
21.7%
3.6%
0.0%
7.2%
0.0%
2
48.2%
8.0%
13.8%
9.2%
17.2%
4.5%
0.0%
1.1%
1.1%
2.3%
29.9%
5.7%
1.1%
10.3%
0.0%
0
56.4%
26.9%
15.4%
5.1%
9.0%
3.9%
0.0%
1.3%
1.3%
1.3%
28.2%
1.3%
0.0%
10.3%
0.0%
0
59.7%
17.9%
31.3%
4.5%
6.0%
6.0%
0.0%
1.5%
0.0%
4.5%
23.9%
1.5%
0.0%
9.0%
0.0%
0
38.1%
9.5%
14.3%
4.8%
9.5%
4.8%
0.0%
2.4%
0.0%
2.4%
31.0%
1.2%
0.0%
25.0%
0.0%
0
27.6%
3.9%
2.6%
5.3%
15.8%
2.6%
0.0%
0.0%
0.0%
2.6%
42.1%
3.9%
0.0%
23.7%
0.0%
0
85
87
78
67
84
76
Country of birth
Respondents were asked:
“In which country was the person born?”
The Household Survey program has consistently recorded approximately two-thirds
of respondents as being born in Australia, and one-third born overseas. This pattern
remains true in the 2015 Household Survey. The overwhelming majority of
respondents born overseas were born in mainly non-English speaking countries.
Page 18 of 216
City of Whittlesea – 2015 Household Survey
Country of birth
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
2015
Number Percent
Response
Australia
English speaking countries
Non-English speaking countries
Inadequatley described
Not stated
1,663
101
763
69
348
64.1%
3.9%
29.4%
2.7%
Total
2,944
100%
2014
2013
2012
2011
2007
2002
1997
63.4%
3.2%
33.4%
64.8%
3.2%
32.0%
65.9%
4.8%
29.3%
63.5%
4.2%
32.4%
68.6%
4.0%
27.4%
68.5%
3.0%
28.5%
65.5%
7.3%
27.2%
327
195
108
93
61
65
79
3,031
2,892
2,924
3,032
2,291
2,734
2,518
There was measurable and significant variation in these results across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondents from Epping North,
Thomastown, Lalor and to a lesser extent Bundoora born in mainly non-English
speaking countries.
 The lower than average proportion of respondents from Blossom Park, the Rural
North, South Morang, Mernda, Whittlesea Township, and Doreen born in mainly
non-English speaking countries.
Overseas born respondents
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
90%
non-English speaking
80%
English speaking
70%
60%
50%
40%
30%
49.8%
20%
44.4% 44.7%
10%
0%
4.3%
3.2% 2.4%
37.7% 30.4% 30.2%
30.6% 20.5% 16.3%
2.9% 5.1%
4.0%
2.8% 6.0%
9.0%
20.7% 10.0% 5.9% 10.0%
9.5% 8.0% 3.0%
2.1%
Page 19 of 216
City of Whittlesea – 2015 Household Survey
Country of birth
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Country
2015
Percent
Number
2014
2013
2012
Australia
India
Italy
Macedonia
Greece
Lebanon
Sri Lanka
Philippines
Vietnam
England
Malta
New Zealand
United Kingdom n.f.d.
China
Malaysia
Pakistan
Egypt
Turkey
Croatia
Indonesia
South Africa
East Timor
Singapore
Nepal
Cyprus
Ireland
Syria
Afghanistan
Iran
Iraq
Libya
Mauritius
Canada
Somalia
Cook Islands
Germany
Bangladesh
Chile
South Korea
Spain
All other countries
Not stated
1,663
124
89
67
58
33
33
28
28
27
24
22
21
20
19
16
14
14
12
11
11
10
10
9
8
8
8
7
7
7
7
7
6
6
5
5
4
4
4
4
135
280
64.1%
4.8%
3.4%
2.6%
2.2%
1.3%
1.3%
1.1%
1.1%
1.0%
0.9%
0.8%
0.8%
0.8%
0.7%
0.6%
0.5%
0.5%
0.5%
0.4%
0.4%
0.4%
0.4%
0.3%
0.3%
0.3%
0.3%
0.3%
0.3%
0.3%
0.3%
0.3%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
5.2%
62.8%
5.2%
4.5%
3.2%
1.2%
0.7%
2.6%
1.4%
1.2%
0.8%
0.5%
0.5%
1.0%
1.5%
0.6%
0.7%
0.8%
0.5%
0.3%
0.5%
0.0%
0.7%
0.0%
0.0%
0.2%
0.0%
0.0%
0.2%
0.4%
0.7%
0.0%
0.0%
0.0%
0.0%
0.0%
0.2%
0.2%
0.2%
0.0%
0.0%
6.7%
297
64.8%
3.9%
4.6%
1.8%
1.7%
0.4%
1.7%
1.6%
1.1%
1.4%
1.1%
0.9%
0.5%
1.0%
0.9%
0.7%
0.3%
0.5%
0.3%
0.1%
0.0%
0.4%
0.0%
0.0%
0.3%
0.1%
0.0%
0.1%
0.4%
0.6%
0.0%
0.0%
0.0%
0.0%
0.0%
0.4%
0.0%
0.0%
0.0%
0.0%
8.7%
195
65.1%
3.4%
4.5%
4.1%
2.2%
0.6%
1.7%
0.9%
1.4%
1.3%
0.8%
0.8%
0.7%
1.2%
0.8%
0.2%
0.6%
0.0%
0.4%
0.4%
0.0%
0.0%
0.0%
0.0%
0.5%
0.2%
0.3%
0.2%
0.0%
0.8%
0.0%
0.1%
0.2%
0.0%
0.0%
0.4%
0.0%
0.0%
0.0%
0.0%
6.9%
75
Total
2,875
100%
3,026
2,892
2,924
There was some measurable variation in the top ten countries of birth results across
the twelve precincts comprising the City of Whittlesea, with particular attention
drawn to the following:
 The higher than average proportion of Australian born respondents from South
Morang, Mernda, Doreen, Whittlesea Township, and the Rural North.
Page 20 of 216
City of Whittlesea – 2015 Household Survey
 The lower than average proportion of Australian born respondents from Lalor,
Thomastown, and Epping North.
 The higher than average proportion of Indian-born respondents from Thomastown,
Epping, and Epping North.
 The slightly higher than average proportion of Philippine-born respondents from
Bundoora.
 The slightly higher than average proportion of English-born respondents from
Whittlesea Township and the Rural North.
 The higher than average proportion of respondents from all other countries in
Epping North.
Country of birth by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Country
Australia
India
Italy
Macedonia
Greece
Lebanon
Sri Lanka
Philippines
Vietnam
England
All other countries
Not stated
Total
Country
Australia
India
Italy
Macedonia
Greece
Lebanon
Sri Lanka
Philippines
Vietnam
England
All other countries
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
58.2%
4.1%
2.5%
4.9%
6.6%
0.0%
0.8%
4.5%
0.0%
0.8%
17.6%
20
51.2%
0.5%
8.4%
4.7%
6.0%
3.7%
1.9%
0.0%
1.9%
0.9%
20.8%
39
50.5%
8.7%
6.1%
5.1%
3.6%
1.5%
0.0%
0.5%
3.6%
0.5%
19.9%
25
64.6%
9.4%
2.7%
3.1%
2.2%
0.4%
1.8%
0.4%
0.0%
0.9%
14.5%
16
44.1%
15.2%
1.5%
1.5%
0.0%
0.0%
3.0%
1.5%
0.0%
0.0%
33.2%
12
61.6%
4.5%
3.1%
1.3%
0.0%
1.8%
1.8%
2.2%
0.9%
1.3%
21.5%
30
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
72.9%
0.8%
6.0%
2.4%
1.6%
0.0%
2.8%
0.0%
2.0%
1.6%
9.9%
26.0%
77.2%
3.8%
0.8%
1.3%
0.8%
2.5%
0.8%
0.0%
0.0%
0.4%
12.4%
24.0%
78.3%
0.0%
0.0%
0.5%
1.0%
0.0%
1.9%
0.5%
0.5%
1.9%
15.4%
15.0%
86.6%
2.0%
0.5%
0.0%
0.0%
0.0%
0.0%
1.5%
0.0%
1.0%
8.4%
16.0%
84.3%
0.0%
1.0%
0.0%
0.0%
0.0%
0.0%
2.1%
0.0%
4.2%
8.4%
26.0%
73.4%
0.0%
5.9%
1.2%
0.6%
0.0%
0.0%
0.0%
0.0%
4.7%
14.2%
8.0%
277
261
222
217
217
177
Page 21 of 216
City of Whittlesea – 2015 Household Survey
Period of residence in Australia
Respondents born overseas were asked:
“How long has the person lived in Australia?”
There was a significant increase in 2015 in the proportion of overseas born
respondents resident in Australia for ten years or more, up from the 63.8% recorded
in 2014 to 72.9% in 2015. This brings this result more into line with the longer-term
average for this variable.
Consistent with the results recorded in previous years, approximately ten percent of
overseas born respondents had lived in Australia for less than five years, one-sixth
had lived in Australia for five to less than ten years, and the overwhelming majority
had lived in Australia for ten years or more.
Period of residence in Australia
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents born overseas providing a response)
Period
2015
Number Percent
2014
2012
2007
2002
1997
Less than one year
One to less than five years
Five to less than ten years
Ten years or more
Not stated
23
76
135
629
70
2.7%
8.8%
15.6%
72.9%
3.0%
15.2%
18.0%
63.8%
33
2.1%
7.7%
12.3%
77.8%
6
2.8%
8.1%
8.1%
81.0%
na
1.4%
3.9%
6.5%
88.2%
14
0.1%
5.2%
14.6%
80.2%
31
Total
933
100%
1,018
993
759
902
861
There was measurable and significant variation in these results across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of overseas born respondents from Doreen who
had lived in Australia for less than one year.
 The lower than average proportion of overseas born respondents from Lalor,
Mernda, Blossom Park, Whittlesea Township, and the Rural North who had lived in
Australia for less than one year.
 The higher than average proportion of overseas born respondents from Epping
North who had lived in Australia for one to less than five years.
 The higher than average proportion of overseas born respondents from Doreen,
Epping, Epping North, and South Morang who had lived in Australia for five to less
than ten years.
 The lower than average proportion of overseas born respondents from Blossom
Park, and the Rural North who had lived in Australia for five to less than ten years.
Page 22 of 216
City of Whittlesea – 2015 Household Survey
 The higher than average proportion of overseas born respondents from Lalor,
Thomastown, Blossom Park, Mernda, Whittlesea Township, and the Rural North who
had lived in Australia for ten years or more.
 The lower than average proportion of overseas born respondents from Epping,
Epping North, and Doreen who had lived in Australia for ten years or more.
Period of residence in Australia by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents born overseas providing a response)
Period
Less than one year
One to less than five years
Five to less than ten years
Ten years or more
Not stated
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
3.3%
6.5%
13.0%
77.2%
10
0.0%
8.8%
7.8%
83.3%
3
1.1%
8.6%
9.7%
80.6%
4
2.7%
12.2%
27.0%
58.1%
5
4.5%
26.3%
27.1%
42.1%
14
6.7%
4.0%
17.3%
72.0%
11
102
105
97
79
147
86
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
0.0%
0.0%
0.0%
100.0%
3
4.3%
4.3%
25.5%
66.0%
7
0.0%
11.4%
6.8%
81.8%
1
9.1%
4.5%
40.9%
45.5%
5
0.0%
0.0%
6.9%
93.1%
1
0.0%
2.3%
0.0%
97.7%
1
68
54
45
27
30
45
Total
Period
Less than one year
One to less than five years
Five to less than ten years
Ten years or more
Not stated
Total
Aboriginal or Torres Strait Islander
Respondents were asked:
“Does the person identify as Aboriginal or Torres Strait Islander?”
A total of thirty-three respondents (1.2%) identified as either Aboriginal (0.8%) or
Torres Strait Islander (0.4%).
Aboriginal and Torres Strait Islander
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Gender
2015
Number
Percent
Aboriginal
Torres Strait Islander
No
Prefer not to say
Not stated
22
11
2,691
2
149
0.8%
0.4%
98.7%
Total
2,875
100%
Page 23 of 216
City of Whittlesea – 2015 Household Survey
Although the variation in these results across the twelve precincts comprising the
City of Whittlesea is not statistically significant, it is observed that no respondents
from Bundoora, Mill Park, the Rural North, South Morang, or Whittlesea Township
identified as Aboriginal or Torres Strait Islander.
Aboriginal and Torres Strait Islander
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
20%
18%
Torres Strait Islander
16%
Aboriginal
14%
12%
10%
8%
6%
3.2%
4%
2.6%
2.3%
2.3%
1.9%
1.8%
1.2%
2%
0.9%
th
th
hi
M
ttl
or
es
an
ea
g
To
w
ns
hi
p
al
No
r
W
So
u
a
or
Pa
rk
M
i ll
n
Bu
nd
o
as
to
w
se
a
m
Ru
r
of
Ci
ty
Th
o
W
hi
ttl
e
La
lo
r
ee
n
rk
Do
r
Bl
o
ss
om
Pa
g
gN
or
th
in
Ep
p
in
Ep
p
M
er
nd
a
0%
Language
Respondents were asked:
“Does the person prefer to speak a language other than English at home?”
Consistent with the results recorded in 2014, a little less than one-third of
respondents (31.5%) reported that they prefer to speak a language other than
English at home.
Preferred language
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Response
2015
Number
Percent
2014
2012
2007
2002
1997
English
Other language
Not stated
1,878
865
132
68.5%
31.5%
66.5%
33.5%
165
79.7%
20.3%
111
81.0%
19.0%
na
79.0%
21.0%
na
75.3%
24.7%
na
Total
2,875
100%
3,031
2,924
2,291
2,734
2,518
Page 24 of 216
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation in the proportion of respondents
speaking a language other than English at home across the twelve precincts
comprising the City of Whittlesea. Particular attention is drawn to the following:
 The higher than average proportion of non-English speaking respondents from
Epping North, Thomastown, and Lalor.
 The lower than average proportion of non-English speaking respondents from South
Morang, Blossom Park, Mernda, Doreen, the Rural North and Whittlesea Township.
Metropolis Research notes that this variation in preferred languages is one of the
defining characteristics of the City of Whittlesea community, with the western
regions of the municipality exhibiting a more diverse language profile than the
eastern regions of the municipality.
Prefer to speak a language other than English
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
90%
80%
70%
60%
58.1%
51.4%
50%
41.9%
40%
38.0% 35.5%
33.6% 31.5%
30%
16.8%
20%
10%
11.5% 10.1%
6.7%
5.2%
4.0%
M
or
an
g
ss
om
Pa
rk
M
er
nd
a
Do
re
en
Ru
W
ra
hi
lN
ttl
or
es
th
ea
To
w
ns
hi
p
Bl
o
So
u
hi
ttl
e
se
a
or
do
W
of
Ci
ty
th
a
g
in
Bu
n
Ep
p
Pa
rk
La
lo
r
M
i ll
m
Th
o
Ep
p
in
gN
or
th
as
to
w
n
0%
There was no measurable variation in these results between male and female
respondents, as outlined in the following graph. There was however measurable and
significant variation in this result based on the respondents’ lifecycle stage, with
attention drawn to the following:
 The lower than average proportion of young children, children, and adolescent
respondents speaking a language other than English at home.
 The higher than average proportion of senior citizen respondents speaking a
language other than English at home.
Page 25 of 216
City of Whittlesea – 2015 Household Survey
Prefer to speak / read a language other than English
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
90%
80%
70%
60%
49.4%
50%
40%
32.7%
30%
22.5%
21.0%
28.8%
24.5%
37.4%
32.4%
31.0%
31.6%
20%
10%
m
al
es
Fe
cit
io
r
Se
n
M
al
es
s
ize
n
du
ra
Ol
de
ge
d
M
id
dl
ea
lts
ul
ts
ad
ul
ts
Ad
l ts
un
ga
du
ts
Yo
ol
es
ce
n
Ad
en
ild
r
Ch
Yo
un
gc
hi
ld
re
n
0%
The most commonly preferred languages other than English spoken by respondents
in the City of Whittlesea in 2015 were Greek, Italian, Macedonian, and Arabic.
It is observed however that in 2015, the Household Survey found that 6.9% of
respondents prefer to speak an Indian language1, down marginally on the 8.4%
recorded in 2014, but up marginally on the 5.5% recorded in 2013.
There was measurable and significant variation in these results across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The lower than average proportion of English speaking respondents from Lalor,
Thomastown, and Epping North.
 The higher than average proportion of English speaking respondents from Blossom
Park, South Morang, Mernda, Doreen, Whittlesea Township, and the Rural North.
 The slightly higher than average proportion of Greek speaking respondents from
Bundoora.
 The slightly higher than average proportion of Italian speaking respondents from
Thomastown.
 The higher than average proportion of Arabic speaking respondents from Lalor.
1
Includes Punjabi, Tamil, Hindi, Malayalam, Sinhalese, Gujarati, Indian (other), Bengali, Teluga, and
Urdu.
Page 26 of 216
City of Whittlesea – 2015 Household Survey
 The slightly higher than average proportion of Punjabi speaking respondents from
Thomastown, and Epping North.
 The slightly higher than average proportion of Vietnamese speaking respondents
from Thomastown.
 The slightly higher than average proportion of Tamil speaking respondents from
Mernda.
 The slightly higher than average proportion of Hindi speaking respondents from
Epping North.
Top ten preferred spoken language
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Language
English
Greek
Italian
Macedonian
Arabic
Punjabi
Vietnamese
Tamil
Hindi
Chinese, n.f.d
All other languages
Not stated
Total
Language
English
Greek
Italian
Macedonian
Arabic
Punjabi
Vietnamese
Tamil
Hindi
Chinese, n.f.d
All other languages
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
67.5%
7.6%
1.7%
4.2%
1.3%
0.0%
0.4%
0.0%
2.5%
2.1%
12.7%
27
63.8%
2.8%
4.7%
3.8%
10.3%
0.5%
2.3%
0.0%
0.0%
0.0%
11.8%
41
54.4%
5.7%
6.2%
4.1%
3.6%
5.2%
7.3%
0.0%
1.6%
1.0%
10.9%
28
66.5%
4.5%
1.8%
4.1%
1.4%
3.6%
0.9%
1.8%
1.4%
0.0%
14.0%
18
45.1%
0.0%
1.2%
2.0%
4.3%
6.7%
0.0%
1.2%
8.3%
1.6%
29.6%
22
65.9%
4.0%
3.6%
0.9%
0.0%
0.0%
0.9%
3.1%
1.3%
2.2%
18.1%
31
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
89.8%
0.8%
1.9%
1.5%
0.8%
0.0%
0.0%
0.8%
0.0%
0.0%
4.4%
12
85.5%
0.0%
2.0%
2.4%
0.8%
0.0%
0.0%
2.0%
1.6%
0.0%
5.7%
12
89.9%
0.0%
0.0%
0.5%
0.0%
0.0%
0.0%
4.6%
0.0%
0.0%
5.0%
4
94.2%
0.0%
0.0%
0.0%
0.0%
2.4%
0.0%
0.0%
0.0%
0.0%
3.4%
9
96.9%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
3.1%
21
95.9%
0.0%
0.0%
1.2%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
2.9%
7
277
261
222
217
217
177
Page 27 of 216
City of Whittlesea – 2015 Household Survey
Preferred spoken language
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Language
2015
Percent
Number
English
Greek
Italian
Macedonian
Arabic
Punjabi
Vietnamese
Tamil
Hindi
Chinese, n.f.d
Malayalam
Sinhalese
Hakka
Turkish
Tagalog (Filipino)
Maltese
Nepali
Croatian
Gujarati
Cantonese
Albanian
Japanese
Indian (other)
Mandarin
Bengali
Teluga
Korean
Spanish
Khmer
Urdu
Indonesian
Persian
Portugese
Serbian
Somali
German
French
Malay
Swahili
Assyrian
Fijian
Tongan
Multiple
Other languages, n.f.d
Inadequately described
Not stated
1,879
74
69
64
60
43
38
36
36
18
17
16
16
14
14
14
12
8
7
7
7
7
7
6
5
5
5
5
5
4
3
2
2
2
2
2
2
2
2
1
1
1
15
76
132
132
68.5%
2.7%
2.5%
2.3%
2.2%
1.6%
1.4%
1.3%
1.3%
0.7%
0.6%
0.6%
0.6%
0.5%
0.5%
0.5%
0.4%
0.3%
0.3%
0.3%
0.3%
0.3%
0.3%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.1%
0.1%
0.1%
0.1%
0.1%
0.1%
0.1%
0.1%
0.1%
0.1%
0.0%
0.0%
0.0%
0.5%
2.8%
4.8%
Total
2,875
100%
Page 28 of 216
2014
2013
2012
73.1%
1.0%
3.0%
2.8%
1.5%
1.4%
1.3%
1.8%
1.6%
1.1%
0.4%
1.5%
0.7%
0.2%
0.2%
0.0%
0.2%
0.3%
0.5%
0.3%
0.3%
0.1%
0.0%
1.1%
0.2%
0.2%
0.1%
0.0%
0.0%
0.8%
0.3%
0.3%
0.2%
0.2%
0.1%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
1.0%
70.8%
1.9%
3.3%
2.4%
1.8%
0.5%
1.2%
1.4%
0.8%
1.0%
0.7%
0.5%
0.5%
0.7%
0.5%
0.6%
0.1%
0.3%
0.7%
0.4%
0.1%
0.0%
0.0%
0.3%
0.2%
0.1%
0.0%
0.0%
0.0%
0.6%
0.1%
0.0%
0.2%
0.4%
0.0%
0.0%
0.0%
0.0%
0.0%
0.1%
0.0%
0.0%
0.1%
6.4%
80.2%
1.7%
2.3%
3.2%
1.2%
0.9%
0.9%
0.8%
0.5%
0.7%
0.0%
0.7%
0.1%
0.4%
0.4%
0.3%
0.1%
0.1%
0.0%
0.2%
0.0%
0.0%
0.0%
0.5%
0.0%
0.0%
0.0%
0.1%
0.0%
0.0%
0.1%
0.0%
0.1%
0.3%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
3.5%
129
129
111
3,031
2,892
2,924
City of Whittlesea – 2015 Household Survey
Personal income
Respondents aged 15 years and over were asked:
“What is the person’s total (gross pre-tax) income from all sources per week,
including pensions and allowances?”
The median personal weekly income (from all sources) of respondents aged fifteen
years and over increased 17.3% in 2015, up from $495 to $581 per week. This
increase more than offsets the 9.3% decline reported in 2014, and returns the results
to a trend of increasing median incomes in the municipality over time.
It is important to bear in mind that these results include income from all sources,
including not only wages and salaries but also pensions and allowances.
Weekly personal income
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 years and over providing a response)
Income
Negative or nil
$1 - $149 per week
$150 - $249 per week
$250 - $399 per week
$400 - $599 per week
$600 - $799 per week
$800 - $999 per week
$1,000 - $1,299 per week
$1,300 - $1,599 per week
$1,600 - $1,999 per week
$2,000 - $2,499 per week
$2,500 - $2,999 per week
$3,000 or more per week
Not stated
Total
2015
Number
Percent
199
121
142
275
199
258
174
188
114
70
56
24
16
533
10.8%
6.6%
7.7%
15.0%
10.8%
14.1%
9.5%
10.2%
6.2%
3.8%
3.1%
1.3%
0.9%
2,369
100%
(Nu
2014
2013
2012
2007
11.7%
6.8%
10.8%
15.2%
11.4%
11.0%
10.8%
9.7%
6.0%
2.9%
2.0%
1.3%
0.4%
434
10.3%
7.1%
8.4%
14.0%
13.9%
13.5%
9.8%
10.9%
5.0%
3.6%
1.8%
0.9%
0.9%
548
11.9%
6.6%
9.5%
14.6%
11.4%
12.9%
9.6%
9.7%
7.1%
3.5%
3.1%
12.7%
320
249
2,379
2,345
2,276
1,809
34.9%
14.7%
15.1%
8.4%
14.2%
Median weekly personal income
$581
$495
$546
$524
$431
Median annual personal income
$30,212
$25,740
$28,392
$27,248
$22,412
There was measurable and significant variation in this result across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average median weekly income of respondents aged fifteen years
and over from Doreen and Mernda.
 The somewhat higher than average median weekly income of respondents aged
fifteen years and over from Epping North and Bundoora.
 The lower than average median weekly income of respondents aged fifteen years
and over from Thomastown and Lalor.
Page 29 of 216
City of Whittlesea – 2015 Household Survey
Median personal weekly income by precinct
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 yrs & over providing a response)
$1,000
$898
$900
$816
$800
$662 $660
$700
$602 $590 $581
$572 $570 $567 $547
$600
$470
$500
$427
$400
$300
$200
$100
La
lo
r
hi
M
ttl
or
es
an
ea
g
To
w
ns
hi
Th
p
om
as
to
w
n
Pa
rk
So
u
th
rk
M
i ll
Pa
se
a
ss
om
Bl
o
hi
ttl
e
W
Ci
ty
of
W
al
No
r
th
Ep
pi
ng
Ru
r
a
do
or
Bu
n
th
a
gN
or
nd
in
M
er
Ep
p
Do
r
ee
n
$0
The median weekly income of full-time and self-employed respondents aged fifteen
years and over increased 7.5% in 2015, up from $993 per week to $1,067. Attention
is drawn to the following:
 The median weekly income of full-time and self-employed male respondents was
$1,159 per week, 24.5% higher than that of female respondents ($931 per week).
 The median weekly income of full-time and self-employed English speaking
respondents was $1,125 per week, 20.2% higher than non-English speaking
respondents ($936 per week).
$1,400
Full-time / self-employed median personal weekly income
City of Whittlesea - 2015 Household Survey
(Percent of full time / self employed respondents 15 yrs & over providing a response)
$1,159
$1,200
$1,125
$1,067
$1,000
$993
$936
$931
$800
$600
$400
$200
$0
City of
Whittlesea
(2014)
Page 30 of 216
City of
Whittlesea
(2015)
Males
Females
English
speaking
non-English
speaking
City of Whittlesea – 2015 Household Survey
Weekly personal income by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 years and over providing a response)
Income
Negative or nil
$1 - $149 per week
$150 - $249 per week
$250 - $399 per week
$400 - $599 per week
$600 - $799 per week
$800 - $999 per week
$1,000 - $1,299 per week
$1,300 - $1,599 per week
$1,600 - $1,999 per week
$2,000 - $2,499 per week
$2,500 - $2,999 per week
$3,000 or more per week
Not stated
Total
Income
Negative or nil
$1 - $149 per week
$150 - $249 per week
$250 - $399 per week
$400 - $599 per week
$600 - $799 per week
$800 - $999 per week
$1,000 - $1,299 per week
$1,300 - $1,599 per week
$1,600 - $1,999 per week
$2,000 - $2,499 per week
$2,500 - $2,999 per week
$3,000 or more per week
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
6.9%
8.0%
11.5%
10.3%
9.2%
13.2%
9.8%
13.2%
8.6%
2.3%
2.9%
2.3%
1.7%
64
13.0%
8.9%
8.3%
18.3%
10.7%
17.8%
8.3%
5.3%
1.8%
4.7%
1.8%
0.6%
0.6%
45
9.2%
6.5%
7.8%
20.9%
15.7%
14.4%
9.8%
11.1%
3.9%
0.7%
0.0%
0.0%
0.0%
40
12.0%
3.6%
3.6%
19.2%
11.4%
13.8%
9.0%
10.8%
9.0%
3.6%
3.0%
1.2%
0.0%
42
12.0%
6.0%
9.6%
9.6%
8.4%
13.8%
11.4%
12.0%
9.6%
4.8%
3.0%
0.6%
1.2%
34
10.7%
4.0%
12.0%
15.3%
9.3%
15.3%
10.7%
10.7%
4.0%
2.0%
4.0%
2.0%
0.0%
58
238
214
193
100%
100%
100%
Blossom
South
Mernda
Park
Morang
209
100%
201
102%
Doreen
Whittlesea
Township
208
100%
Rural
North
13.0%
7.7%
7.2%
9.6%
14.4%
11.5%
12.0%
6.3%
8.2%
3.8%
3.4%
1.0%
1.9%
37
14.8%
12.3%
5.8%
11.6%
6.5%
14.2%
5.8%
11.0%
4.5%
4.5%
4.5%
1.9%
2.6%
58
8.3%
5.3%
3.8%
7.6%
12.9%
11.4%
8.3%
12.9%
11.4%
9.1%
4.5%
3.0%
1.5%
26
7.7%
2.6%
6.8%
8.5%
7.7%
10.3%
12.8%
12.8%
13.7%
7.7%
6.0%
1.7%
1.7%
27
7.8%
7.0%
5.4%
19.4%
14.0%
12.4%
10.1%
10.1%
2.3%
5.4%
4.7%
0.8%
0.8%
39
6.7%
5.9%
10.1%
16.0%
11.8%
8.4%
11.8%
10.1%
8.4%
5.9%
4.2%
0.0%
0.8%
40
245
213
158
144
168
159
Disability
Respondents were asked:
“Does the person have a permanent or long term disability?”
The proportion of respondents identifying as having a permanent or long-term
disability increased again in 2015, up from 13.6% to 17.9%. As is clearly evident in
the table, the proportion of respondents identifying as having a permanent or longterm disability has more than tripled since 2002 (5.5%).
Page 31 of 216
City of Whittlesea – 2015 Household Survey
Metropolis Research notes that this trend has been observed elsewhere in
metropolitan Melbourne in other municipalities surveyed by Metropolis Research,
including the neighbouring cities of Darebin and Banyule.
Permanent or long-term disability
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
2015
Number
Percent
Response
2014
2013
2012
2007
2002
Yes
No
515
2,360
17.9%
82.1%
13.6%
86.4%
10.9%
89.1%
10.0%
90.0%
8.9%
91.1%
5.5%
94.5%
Total
2,875
100%
2,928
2,892
2,924
2,291
2,734
There was measurable and significant variation in this result across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondents from Whittlesea Township and
to a lesser extent the Rural North identifying as having a permanent or long-term
disability.
 The slightly lower than average proportion of respondents from Doreen and Epping
North identifying as having a permanent or long-term disability.
Permanent or long-term disability by precinct
City of Whittlesea - 2015 Household Survey
(Percent of total respondents)
50%
45%
40%
35%
30.0%
30%
25%
24.3%
20%
20.9% 20.1%
19.0% 17.9%
17.4% 17.0% 16.9% 16.1%
15.8%
12.4% 12.0%
15%
10%
5%
Ep
pi
Th
ng
om
Ci
a
ty
st
ow
of
n
W
hi
ttl
es
ea
Bu
nd
oo
Bl
ra
os
so
m
Pa
So
rk
ut
h
M
or
an
g
M
i ll
Pa
rk
M
er
nd
a
Do
re
Ep
en
pi
ng
No
rth
La
lo
r
W
hi
ttl
es
ea
To
w
ns
hi
Ru
p
ra
lN
or
th
0%
There was no meaningful variation in this result neither between male and female
respondents, nor between English and non-English speaking respondents.
Significant variation in this result is however observed based on the respondents’
lifecycle stage, with young children respondents measurably and significantly less
likely to identify as having a permanent or long-term disability than other
respondents. Older adult respondents were more than twice as likely as average to
Page 32 of 216
City of Whittlesea – 2015 Household Survey
identify as having a permanent or long-term disability, whilst senior citizen
respondents were around three times as likely.
Permanent or long-term disability
City of Whittlesea - 2015 Household Survey
(Percent of total respondents)
100%
90%
80%
70%
57.8%
60%
50%
41.7%
40%
30%
20%
10%
3.8%
9.8%
17.2% 18.7% 18.5% 17.5%
13.4% 15.8%
9.8% 11.0%
0%
Disability type
Respondents with a disability were asked:
“Please specify the nature of the disability?”
Consistent with the results recorded in previous Household Surveys, physical
disability was the most commonly identified type of disability of respondents
reporting as having a permanent or long-term disability. Attention is again however
drawn to the slight increase in the proportion of respondents identifying as having a
mental health (previously psychiatric) disability, up from 0.5% in 2002.
Type of permanent or long-term disability
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Type
Other physical disability
Mental health*
Hearing impairment
Mobility
Learning disability
Vision impairment
Intellectual disability
Neurological disorders
Acquired brain injury (ABI)
Other disability
Total responses
Total respondents with a disability
2015
Number
Percent
2014
2012
2007
2002
7.3%
3.6%
2.3%
1.7%
na
0.7%
0.3%
0.5%
0.1%
2.0%
4.3%
1.7%
1.1%
na
na
1.2%
1.1%
1.0%
0.2%
1.4%
4.8%
1.0%
1.9%
na
na
1.1%
1.2%
0.8%
0.3%
na
2.4%
0.5%
0.8%
na
na
0.8%
0.7%
0.4%
0.0%
0.7%
731
562
353
204
203
515 (17.9%)
13.1%
10.9%
253
152
92
54
32
28
21
15
12
72
8.3%
5.0%
3.0%
1.8%
1.1%
0.9%
0.7%
0.5%
0.4%
2.4%
(*) formerly called psychiatric
Page 33 of 216
City of Whittlesea – 2015 Household Survey
Require assistance with disability
Respondents with a disability were asked:
“Does the person require assistance for their disability?”
Consistent with the results recorded in previous Household Surveys, a little less than
one-third of respondents (30.0%) identifying as having a permanent or long-term
disability reported that they require assistance with their disability.
Two new forms of assistance were included in the 2015 Household Survey on
instructions from Council, those being emotional support and financial support.
The most common forms of assistance identified by respondents were emotional
support, self-care activities, and financial support.
Given the small sample of respondents identifying as having a permanent or longterm disability, no precinct level results are published for this question.
Require assistance with disability
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents with a disability)
Type
Emotional support
Self-care activities (e.g. showering)
Financial support
Mobility (e.g. at home or outside)
Communication (e.g. sign language)
Total responses
Total respondents requiring assistance
Page 34 of 216
2015
Number
Percent
2014
2013
na
17.9%
na
16.3%
3.3%
na
21.0%
na
17.8%
5.4%
247
149
357
155 (30.0%)
26.8%
31.7%
93
54
52
31
17
18.1%
10.5%
10.1%
6.0%
3.3%
City of Whittlesea – 2015 Household Survey
Health and recreation
General health
Respondents were asked:
“How would the person describe their general health?”
The overwhelming majority of respondents (87.5% down from 88.5%) rated their
general health as “good”, “very good”, or “excellent”.
As in previous years, less than five percent of respondents rated their general health
as “poor”.
Perception of health
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Response
Excellent
Very good
Good
Fair
Poor
Can't say
Total
2015
Number
Percent
2014
2013
751
854
844
295
54
77
26.8%
30.5%
30.2%
10.5%
1.9%
24.3%
28.9%
35.3%
9.3%
2.1%
101
29.7%
35.1%
23.8%
7.7%
3.8%
128
2,875
100%
3,031
2,892
There was no meaningful variation in the perception of general health between male
and female respondents.
There was however, meaningful variation in the perception of general health
between English and non-English speaking respondents.
English speaking
respondents were measurably and significantly more likely than non-English
speaking respondents to rate their general health as “very good” or “excellent”, and
less likely to rate it “fair” or “poor”.
There was a clear relationship between respondents’ lifecycle stage (age structure)
and their perception of their general health, as is clearly evident in the following
graph. The proportion of respondents’ rating their general health as “fair” or “poor”
increased substantially from middle-aged (36 to 45 years) through to senior citizens
(76 years and over).
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondents from Doreen and the Rural
North rating their general health as “excellent”.
 The higher than average proportion of respondents from South Morang and Mernda
rating their general health as “very good”.
Page 35 of 216
City of Whittlesea – 2015 Household Survey
 The slightly higher than average proportion of respondents from Lalor rating their
general health as “poor”.
Poor
Fair
Excellent
Very good
Good
Perception of health by respondent profile
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
80%
47.8%
57.3%
43.2%
31.8%
24.3%
18.4%
60%
40%
32.1%
20%
17.5%
0%
39.0%
31.0%
27.5%
29.6%
35.6%
4.8%
1.2%
6.6%
0.5%
13.1%
1.9%
34.7%
2.6%
28.2%
13.5%
0.8%
0.2%
-20%
5.6%
17.5%
28.6%
24.9%
29.8%
30.5%
30.9%
33.1%
29.5%
30.8%
27.3%
9.6%
1.7%
11.2%
2.2%
8.4%
1.4%
3.5%
12.3%
19.4%
25.1%
39.2%
12.0%
5.5%
0.2%
44.7%
26.7%
5.5%
-40%
45.6%
29.0%
36.4%
15.8%
3.3%
9.6%
-60%
Perception of health by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Response
Excellent
Very good
Good
Fair
Poor
Can't say
Total
Response
Excellent
Very good
Good
Fair
Poor
Can't say
Total
Page 36 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
33.5%
24.3%
32.3%
8.8%
1.2%
13
22.6%
29.2%
32.5%
11.1%
4.5%
11
21.2%
30.0%
30.9%
15.2%
2.8%
4
21.5%
25.3%
36.5%
14.6%
2.1%
6
27.7%
34.5%
28.8%
8.2%
0.7%
8
25.5%
26.3%
34.0%
12.1%
2.0%
7
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
28.7%
35.4%
26.1%
8.6%
1.1%
9
25.6%
39.8%
27.6%
6.3%
0.8%
7
33.0%
41.2%
20.8%
5.0%
0.0%
1
44.7%
28.4%
21.4%
5.6%
0.0%
2
25.8%
33.5%
23.4%
13.9%
3.3%
8
35.6%
23.7%
29.4%
9.0%
2.3%
0
277
261
222
217
217
177
City of Whittlesea – 2015 Household Survey
Moderate to vigorous physical activity
Respondents were asked:
“How long did the person spend doing moderate to vigorous physical activity last
week?”
A little more than one-third of respondents (35.5% down from 38.0%) reported that
they spent less than one hour in the last week doing moderate to vigorous physical
activity. This is the second consecutive decline in this result from the 41.9% in 2013.
The proportion of respondents reporting that they did between one and less than
five hours of moderate to vigorous physical activity in the last week increased again
in 2015, up from 37.0% in 2013 and 40.7% in 2014, to be 41.9% in 2015.
The proportion of respondents reporting that they did five hours or more moderate
to vigorous physical activity in the last week also increased again in 2015, up from
21.1% in 2013 and 21.3% in 2014, to be 22.6% in 2015.
Metropolis Research notes that these increases in the proportion of respondents
engaging in moderate to vigorous physical activity are marginal, and not statistically
significant.
Moderate to vigorous physical activity last week
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Response
None
Less than one hour
One to less than 2.5 hours
2.5 to less than five hours
Five to less than ten hours
Ten hours or more
Can't say
Total
2015
Number
Percent
2014
2013
446
474
537
550
353
234
281
17.2%
18.3%
20.7%
21.2%
13.6%
9.0%
19.7%
18.3%
21.5%
19.2%
13.3%
8.0%
230
24.4%
17.5%
2,875
100%
3,031
2,892
37.0%
12.3%
8.8%
290
There was a relationship evident between the respondents’ lifecycle stage (age
structure) and the amount of moderate to vigorous physical activity undertaken,
most notably in relation to young children (less than five years of age), older adults
and senior citizens.
As reported in the 2014 Household Survey report, it is interesting to note that the
relationship between age and the amount of moderate to vigorous physical activity
appears to be relatively weak, with adolescents and young adults only somewhat
more likely than adults and middle-aged adults to be doing some activity.
There was some measurable variation in these results across the twelve precincts
comprising the City of Whittlesea, with attention drawn to the following:
Page 37 of 216
City of Whittlesea – 2015 Household Survey
 The lower than average proportion of respondents from the Rural North doing no
moderate to vigorous physical activity, and the higher than average proportion
doing ten hours or more in the last week.
 The slightly higher than average proportion of respondents from Whittlesea
Township doing five to less than ten hours of moderate to vigorous physical activity
in the last week.
Moderate to vigorous physical activity last week
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
80%
60%
34.4%
40%
20%
28.0%
20.4%
21.4%
51.4%
14.0%
26.5%
19.0%
25.0%
57.5%
63.0%
61.8%
15.9%
18.0%
12.7%
18.5%
59.8%
63.0%
57.9%
63.4%
62.9%
5.9%
10.4%
14.0%
16.1%
15.7%
0%
-20%
26.7%
17.7%
30.8%
60.0%
25.9%
47.5%
34.0%
15.1%
57.6%
26.8%
-40%
Five hours or more
-60%
Less than five hours
-80%
None
-100%
Moderate to vigorous physical activity last week by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Response
None
Less than one hour
One to less than 2.5 hours
2.5 to less than five hours
Five to less than ten hours
Ten hours or more
Can't say
Total
Response
None
Less than one hour
One to less than 2.5 hours
2.5 to less than five hours
Five to less than ten hours
Ten hours or more
Can't say
Total
Page 38 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
11.7%
15.0%
27.9%
24.7%
13.8%
6.9%
14
19.2%
15.1%
22.8%
23.7%
13.7%
5.5%
51
24.0%
24.5%
16.3%
15.3%
12.8%
7.1%
43
22.0%
22.5%
19.6%
16.3%
11.0%
8.6%
44
14.3%
24.5%
18.8%
20.8%
12.2%
9.4%
15
22.9%
19.3%
17.4%
19.7%
11.9%
8.7%
64
216
368
377
354
141
452
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
11.2%
16.2%
22.0%
24.7%
15.4%
10.4%
7
10.5%
15.3%
18.5%
23.4%
17.7%
14.5%
17
16.7%
13.9%
25.4%
24.4%
9.1%
10.5%
11
10.5%
16.3%
26.8%
24.9%
15.8%
5.7%
7
11.1%
15.1%
19.1%
21.6%
22.6%
10.6%
7
7.6%
13.4%
20.3%
25.6%
14.0%
19.2%
2
115
348
181
181
81
60
City of Whittlesea – 2015 Household Survey
Recreation activities
Respondents aged five years and over were asked:
“What are all the sports and recreational activities in which the person usually
participates?”
In 2015, more than four-fifths of respondents (81.0%) aged five years and over
identified at least one recreational activity in which they usually participate. This is
identical to the 2014 result, and is marginally larger than the 77.4% reported in 2013.
Consistent with the results in previous years, more than half (54.4%) of the
respondents aged five years and over participate in walking as a recreational activity.
Approximately ten percent or more of respondents aged five years and over
identified gardening (21.0% up from 18.8%), gym / group fitness (17.2% up from
16.6%), swimming (11.5% down from 12.0%), cycling / bike riding (9.7% up from
9.6%), and running (9.2%).
Sports and recreational activities
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 5 yrs and over)
Response
Walking
Gardening
Gym / group fitness
Swimming
Cycling / bike riding
Running
Soccer
Australian Rules
Basketball
Golf
Cricket
Yoga / Pilates / Tai Chi
Tennis
Netball
Table tennis
Dancing
Skateboarding / BMX
Badminton
Horse riding
Fishing / hunting
Lawn bowls
Athletics / gymnastics
Volleyball
Martial arts / boxing
Baseball / Softball
Motor sports
Rugby
Playing other sports
Total responses
Respondents participating in at least one activity
2015
Number
Percent
2014
2013
55.0%
18.8%
16.6%
12.0%
9.6%
9.2%
6.1%
6.0%
4.8%
3.7%
3.8%
3.3%
3.8%
2.3%
1.4%
na
0.8%
1.5%
0.9%
na
0.7%
na
1.7%
na
0.5%
na
0.3%
6.9%
53.7%
na
15.2%
12.9%
8.6%
7.8%
5.5%
6.1%
5.0%
4.1%
3.4%
3.8%
3.8%
1.8%
1.6%
na
1.4%
1.2%
na
na
0.6%
na
0.8%
na
0.5%
na
0.5%
6.0%
4,537
4,597
3,834
2,170 (81.0%)
81.0%
77.4%
1,457
562
461
309
259
245
170
148
114
114
110
102
83
56
44
32
23
22
18
17
16
16
15
14
5
4
2
119
54.4%
21.0%
17.2%
11.5%
9.7%
9.2%
6.4%
5.5%
4.3%
4.3%
4.1%
3.8%
3.1%
2.1%
1.6%
1.2%
0.9%
0.8%
0.7%
0.6%
0.6%
0.6%
0.6%
0.5%
0.2%
0.1%
0.1%
4.4%
Page 39 of 216
City of Whittlesea – 2015 Household Survey
There was some variation observed in these results across the twelve precincts
comprising the City of Whittlesea, with particular attention drawn to the following:
 The slightly higher than average proportion of respondents from Bundoora, Blossom
Park, and Epping North identifying walking.
 The slightly higher than average proportion of respondents from Doreen and
Whittlesea Township identifying Australian Rules football.
 The higher than average proportion of respondents from Doreen identifying
basketball.
 The slightly higher than average proportion of respondents from Whittlesea
Township identifying netball.
 The slightly higher than average proportion of respondents from Epping North
identifying swimming.
 The slightly higher than average proportion of respondents from Epping North
identifying running.
 The higher than average proportion of respondents from Doreen identifying cycling /
bike riding.
 The lower than average proportion of respondents from Whittlesea Township
identifying gym / group fitness.
 The higher than average proportion of respondents from the Rural North identifying
gardening.
 The slightly higher than average proportion of respondents from the Rural North
identifying horse riding.
Page 40 of 216
City of Whittlesea – 2015 Household Survey
Sports and recreational activities by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 5 yrs and over)
Response
Walking
Australian Rules
Basketball
Netball
Cricket
Golf
Tennis
Soccer
Badminton
Volleyball
Table tennis
Lawn bowls
Swimming
Running
Gym / group fitness
Cycling / bike riding
Skateboarding / BMX
Yoga / Pilates / Tai Chi
Horse riding
Gardening
Playing other sports
Athletics / gymnastics
Dancing
Fishing / hunting
Martial arts / boxing
Rugby
Motor sports
Baseball / Softball
Total responses
Respondents participating in one activity
Response
Walking
Australian Rules
Basketball
Netball
Cricket
Golf
Tennis
Soccer
Badminton
Volleyball
Table tennis
Lawn bowls
Swimming
Running
Gym / group fitness
Cycling / bike riding
Skateboarding / BMX
Yoga / Pilates / Tai Chi
Horse riding
Gardening
Playing other sports
Athletics / gymnastics
Dancing
Fishing / hunting
Martial arts / boxing
Rugby
Motor sports
Baseball / Softball
Total responses
Respondents participating in one activity
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
58.6%
2.0%
4.4%
1.2%
2.4%
7.2%
2.8%
5.2%
1.2%
0.4%
1.2%
0.0%
9.6%
8.4%
21.5%
7.6%
0.8%
4.4%
0.8%
20.3%
2.0%
0.4%
1.2%
0.0%
0.0%
0.0%
0.0%
0.0%
410
78.9%
48.5%
2.5%
4.1%
2.5%
2.1%
2.5%
3.3%
7.1%
0.0%
1.2%
2.1%
1.2%
11.2%
5.8%
17.0%
3.7%
0.4%
2.1%
0.8%
18.3%
2.9%
0.0%
0.0%
0.0%
1.7%
0.0%
0.0%
0.0%
340
75.5%
52.2%
8.8%
2.4%
1.5%
5.9%
5.4%
3.4%
9.3%
0.0%
0.0%
2.0%
0.0%
11.2%
10.2%
18.5%
9.3%
0.0%
5.9%
0.0%
21.0%
6.8%
0.0%
1.0%
2.0%
0.0%
0.0%
0.0%
0.0%
362
76.6%
51.8%
4.0%
1.3%
0.4%
2.7%
4.4%
2.2%
5.8%
1.8%
0.4%
1.3%
0.4%
12.4%
5.3%
11.9%
9.3%
0.0%
4.4%
0.9%
18.1%
4.4%
0.0%
1.3%
0.9%
0.0%
0.0%
0.0%
0.4%
330
77.4%
58.4%
4.5%
2.1%
1.6%
6.6%
1.2%
4.1%
9.9%
2.9%
0.8%
2.1%
0.0%
18.9%
16.9%
15.6%
10.7%
0.8%
4.1%
0.0%
23.0%
8.6%
0.0%
0.0%
0.0%
0.4%
0.4%
0.0%
0.0%
471
86.0%
52.9%
2.1%
1.3%
0.8%
3.4%
2.9%
1.3%
5.9%
1.7%
0.4%
2.1%
0.0%
9.2%
7.6%
18.9%
6.7%
0.8%
0.8%
0.4%
21.8%
4.6%
2.5%
1.7%
1.3%
0.0%
0.0%
0.0%
0.8%
362
84.0%
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
64.2%
1.1%
5.7%
0.8%
2.6%
3.0%
2.6%
7.5%
0.0%
0.4%
0.4%
0.0%
5.7%
7.9%
18.5%
6.4%
1.5%
4.2%
0.0%
26.0%
2.3%
0.0%
1.5%
0.0%
1.9%
0.0%
0.8%
0.0%
57.8%
7.0%
4.1%
1.6%
6.6%
5.7%
5.3%
6.6%
0.0%
0.8%
1.6%
1.6%
13.9%
13.9%
18.9%
15.2%
2.0%
3.7%
0.0%
20.9%
1.2%
0.4%
2.0%
0.0%
0.8%
0.0%
0.0%
0.0%
57.3%
9.9%
8.3%
5.7%
5.2%
3.1%
3.6%
8.9%
1.0%
0.0%
3.1%
0.0%
14.6%
10.9%
16.1%
12.5%
1.0%
2.6%
0.0%
21.4%
4.7%
2.1%
1.0%
0.5%
0.0%
0.0%
1.0%
0.0%
57.7%
13.8%
18.4%
5.1%
5.6%
4.1%
3.1%
1.0%
0.5%
1.0%
0.0%
0.0%
10.7%
13.3%
18.9%
19.9%
2.0%
8.7%
2.0%
17.9%
9.2%
0.0%
1.5%
0.5%
0.5%
1.0%
0.0%
0.0%
51.0%
13.7%
5.9%
9.8%
5.4%
8.3%
4.4%
0.0%
0.0%
0.0%
0.5%
3.9%
8.3%
4.4%
8.3%
13.2%
2.0%
5.4%
2.0%
27.9%
5.4%
0.0%
1.0%
0.0%
1.0%
0.0%
0.5%
0.0%
55.9%
6.5%
3.5%
3.5%
1.2%
4.7%
2.9%
1.2%
0.0%
1.2%
1.2%
2.4%
14.7%
8.2%
15.3%
10.6%
1.8%
5.3%
6.5%
35.9%
5.3%
0.6%
1.8%
0.6%
1.8%
0.0%
1.8%
0.0%
437
468
374
424
372
330
85.7%
84.8%
81.3%
87.8%
85.3%
81.8%
Page 41 of 216
City of Whittlesea – 2015 Household Survey
Employment
Employment status
Respondents aged 15 years and over were asked:
“What is the person’s current employment status?”
There was no measurable variation in the employment profile results between the
2013, 2014, and 2015 Household Surveys.
It is however observed that:
 The proportion of employed respondents increased from 61.1% in 2014 to 63.8% in
2015.
 The proportion of unemployed respondents decreased from 6.9% in 2014 to 4.8% in
2015.
 The proportion of respondents on work cover / disability pension increased from
2.0% in 2014 to 4.0% in 2015.
Employment status
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 years and over providing a response)
Status
Full time employee
Part time employee
Casual employee
Self employed
Home duties
Full time studies
Part time studies
Retired
Unemployed (seeking work)
Workcover
Disability pension
Other
Employed and study
Not stated
Total responses
2015
Number
Percent
2014
2013
2012
834
250
148
142
137
104
11
333
107
7
82
26
49
139
37.4%
11.2%
6.6%
6.4%
6.1%
4.7%
0.5%
14.9%
4.8%
0.3%
3.7%
1.2%
2.2%
35.2%
10.5%
6.4%
5.1%
7.2%
5.7%
0.7%
15.1%
6.9%
37.3%
11.7%
6.0%
5.5%
5.9%
6.7%
0.7%
13.5%
5.3%
36.4%
9.5%
4.0%
5.4%
7.3%
6.9%
0.6%
18.3%
3.2%
2.0%
2.8%
3.8%
1.2%
3.9%
114
1.6%
3.1%
94
0.7%
2.8%
49
2,369
100%
2,378
2,345
2,276
It is observed that the proportion of respondents aged fifteen years and over
employed full time, part time, casually, or employed and studying has remained
relatively stable at approximately two-thirds.
This is reflected in the participation rate which has remained relatively stable at
68.6% (up from 68.1%).
Page 42 of 216
City of Whittlesea – 2015 Household Survey
Employment status
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 years and over)
100%
Employed full time
90%
Employed part time
Unemployed
80%
70%
60%
50%
46.4%
42.1%
41.8%
38.6%
40%
42.8%
43.8%
40.3%
30%
18.4%
17.3%
20%
16.0%
10%
5.2%
6.1%
7.6%
2002
2007
2011
17.8%
17.0%
17.8%
3.2%
5.3%
6.9%
4.8%
2012
2013
2014
2015
13.5%
0%
Participation rate
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 years and over)
100%
90%
80%
73.7%
70.9%
72.5%
71.0%
70%
64.4%
63.5%
2010
2011
68.9%
68.1%
68.6%
2013
2014
2015
61.3%
60%
50%
40%
30%
20%
10%
0%
2006
2007
2008
2009
2012
The following table provides a breakdown of these results by gender and language
spoken at home. Attention is drawn to the following:
 Male respondents were significantly more likely than female respondents to be
employed full time.
Page 43 of 216
City of Whittlesea – 2015 Household Survey
 Male respondents were significantly more likely than female respondents to be selfemployed.
 Female respondents were significantly more likely than male respondents to be
employed part time or casually employed.
 Female respondents were significantly more likely than male respondents to be
engaged in home duties.
 English speaking respondents were more likely than non-English speaking
respondents to be employed full time.
Employment status by gender and language
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 years and over providing a response)
Males
Females
English
speaking
non-English
speaking
City of
Whittlesea
Full time employee
Part time employee
Casual employee
Self employed
Home duties
Full time studies
Part time studies
Retired
Unemployed (seeking work)
Workcover
Disability pension
Other
Employed and study
Not stated
48.2%
6.2%
5.1%
9.9%
0.4%
3.9%
0.3%
14.8%
4.5%
0.4%
4.0%
0.9%
1.5%
68
26.9%
16.0%
7.9%
3.1%
11.7%
5.4%
0.6%
15.2%
5.1%
0.3%
3.4%
1.4%
2.9%
66
39.6%
10.6%
6.9%
6.7%
6.2%
4.0%
0.7%
14.5%
4.7%
0.2%
2.7%
0.5%
2.7%
75
31.9%
12.0%
6.2%
5.9%
6.4%
5.1%
0.2%
16.5%
5.3%
0.6%
5.9%
2.7%
1.3%
51
37.4%
11.2%
6.6%
6.4%
6.1%
4.7%
0.5%
14.9%
4.8%
0.3%
3.7%
1.2%
2.2%
139
Total responses
1,151
1,204
1,532
754
2,369
Status
The following table provides a breakdown of these results by respondents’ lifecycle
stage (age structure). Attention is drawn to the following:
 Adolescents – are slightly more likely than average to be casually employed,
measurably more likely to be engaged in full time studies and employed and
studying.
 Young adults – are more likely than average to be employed full time.
 Adults – are more likely than average to be employed full time, and slightly more
likely than average to be engaged in home duties.
 Middle-aged adults – are more likely than average to be employed full time, and
slightly more likely to be self employed.
 Older adults – are measurably more likely than average to be retired
 Senior citizens – are almost exclusively retired.
Page 44 of 216
City of Whittlesea – 2015 Household Survey
Employment status by lifecycle stage
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 years and over providing a response)
Status
Full time employee
Part time employee
Casual employee
Self employed
Home duties
Full time studies
Part time studies
Retired
Unemployed (seeking work)
Workcover
Disability pension
Other
Employed and study
Not stated
Total responses
15 - 19
years
20 - 35
years
36 - 45
years
46 - 60
years
61 - 75
years
76 years
and over
5.8%
7.1%
11.2%
0.0%
0.4%
51.7%
2.3%
0.0%
5.0%
0.0%
0.0%
3.2%
13.3%
41
48.3%
12.5%
8.7%
5.6%
5.2%
4.8%
1.1%
0.3%
7.2%
0.1%
1.4%
0.6%
4.3%
13
51.4%
15.2%
6.7%
8.9%
10.9%
0.4%
0.2%
0.0%
3.3%
0.2%
2.0%
0.5%
0.3%
23
46.1%
12.2%
7.1%
9.5%
7.6%
0.5%
0.0%
4.3%
4.7%
0.8%
5.5%
1.3%
0.5%
33
12.7%
7.6%
2.6%
3.9%
3.9%
0.0%
0.0%
57.2%
2.4%
0.4%
7.7%
1.7%
0.0%
27
0.0%
0.0%
0.4%
0.9%
2.1%
0.0%
0.0%
86.2%
5.0%
0.0%
3.0%
2.4%
0.0%
3
176
642
407
623
430
91
The following graph provides a more detailed breakdown of unemployment by
respondents’ five-year age cohorts.
It is observed that young adults (aged in their twenties and early thirties) are slightly
more likely than average to be unemployed, and that adults aged in their late thirties
and early forties are marginally less likely than average to be unemployed.
Unemployment by age cohort
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 years and over providing a response)
50%
40%
30%
20%
10%
5.0%
7.1%
8.4%
7.2%
6.4%
2.8%
3.6%
5.4%
2.0%
6.7%
1.7%
0%
Page 45 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of full time employed respondents in Epping
North.
 The lower than average proportion of full time employed respondents in Lalor,
Whittlesea Township, and the Rural North.
 The slightly higher than average proportion of self employed respondents in
Mernda, Doreen and the Rural North.
 The higher than average proportion of retired respondents in Thomastown,
Whittlesea Township, and the Rural North.
 The lower than average proportion of retired respondents in Epping North.
 The slightly higher than average proportion of respondents in receipt of a disability
pension in Lalor and Thomastown.
Employment status by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 years and over providing a response)
Status
Full time employee
Part time employee
Casual employee
Self employed
Home duties
Full time studies
Part time studies
Retired
Unemployed (seeking work)
Workcover
Disability pension
Other
Employed and study
Not stated
Total responses
Status
Full time employee
Part time employee
Casual employee
Self employed
Home duties
Full time studies
Part time studies
Retired
Unemployed (seeking work)
Workcover
Disability pension
Other
Employed and study
Not stated
Total responses
Page 46 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
37.3%
11.4%
4.1%
7.3%
2.7%
6.8%
0.9%
19.1%
3.6%
0.5%
2.7%
0.9%
2.7%
18
28.1%
9.5%
7.0%
4.0%
8.5%
7.0%
1.0%
18.6%
7.5%
0.5%
7.0%
1.0%
0.0%
15
30.5%
9.6%
5.1%
5.1%
5.6%
5.6%
0.0%
22.0%
5.1%
0.6%
7.9%
1.1%
1.7%
16
43.2%
10.1%
7.0%
5.5%
5.0%
3.0%
0.0%
13.1%
6.0%
0.0%
3.0%
1.5%
2.5%
10
51.0%
9.0%
7.5%
4.5%
10.0%
5.5%
0.5%
4.0%
3.0%
0.5%
1.0%
2.0%
1.5%
1
36.9%
13.3%
7.7%
6.2%
4.6%
3.6%
0.0%
13.8%
6.2%
0.5%
2.6%
2.6%
2.1%
13
238
214
193
209
201
208
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
42.7%
11.7%
8.4%
5.0%
5.4%
5.4%
0.8%
7.5%
4.6%
0.0%
1.7%
1.3%
5.4%
6
40.6%
12.4%
8.9%
5.0%
6.9%
5.4%
1.0%
11.4%
2.5%
0.0%
1.5%
0.0%
4.5%
11
42.2%
14.3%
4.8%
12.9%
8.2%
2.0%
0.7%
8.2%
2.7%
0.7%
2.0%
0.0%
1.4%
11
45.2%
13.3%
5.9%
12.6%
7.4%
1.5%
0.7%
7.4%
1.5%
0.0%
2.2%
0.0%
2.2%
9
29.9%
7.3%
4.9%
6.1%
6.7%
3.7%
1.2%
26.2%
6.1%
0.0%
4.3%
1.8%
1.8%
4
24.7%
11.0%
4.5%
14.9%
6.5%
2.6%
0.0%
29.9%
1.9%
0.6%
1.9%
0.6%
6.6%
5
245
213
158
144
168
159
City of Whittlesea – 2015 Household Survey
Occupation
Employed respondents aged 15 years and over were asked:
“What is the person’s usual occupation?”
There was no measurable or significant variation in the occupation results for
employed respondents aged fifteen years and over between the 2014 and 2015
Household Surveys.
It is observed that a little less than one-quarter of employed respondents were
employed as professionals, approximately one-fifth as clerical / administration
workers, and one-sixth as technicians / trades and community / personal service
workers.
Approximately one-fifth of employed respondents were employed as machinery
operators / drivers or labourers and related workers.
Occupation
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 years and over providing a response)
Occupation
Manager
Professional
Technician/trade
Community/personal service
Clerical/admin
Sales
Machinery operators/drivers
Labourers
Other/unspecified
Not stated
Total
2015
Number
Percent
(Numbe
2014
2012
2007
2002
1997
40
281
169
195
248
81
127
113
16
151
3.1%
22.1%
13.3%
15.4%
19.5%
6.4%
10.0%
8.9%
1.3%
1.8%
24.6%
13.4%
11.1%
16.0%
9.2%
7.3%
12.8%
3.8%
130
8.6%
21.0%
17.7%
14.3%
16.8%
5.8%
6.2%
9.1%
0.6%
93
12.1%
17.1%
13.3%
3.6%
12.4%
13.7%
6.5%
16.1%
5.0%
12.7%
10.4%
18.6%
na
13.0%
12.6%
7.0%
17.3%
8.3%
10.1%
7.0%
17.8%
na
16.6%
11.5%
7.5%
18.5%
11.0%
1,421
100%
1,385
1,293
1,129
1,237
1,123
There was some variation in these results based on employed respondents’ gender
and preferred language spoken at home, with attention drawn to the following:
 Female employed respondents were more likely than male respondents to be
employed as professionals, community / personal service workers, and clerical /
administration workers.
 Male employed respondents were more likely than female respondents to be
employed as technicians / trades, machinery operators / drivers, and labourers and
related workers.
 English speaking employed respondents were more likely than non-English speaking
respondents to be employed as clerical / administration workers.
 Non-English speaking employed respondents were more likely than English speaking
respondents were employed as community / personal service workers.
Page 47 of 216
City of Whittlesea – 2015 Household Survey
Occupation by gender and language
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 years and over providing a response)
Occupation
Manager
Professional
Technician/trade
Community/personal service
Clerical/admin
Sales
Machinery operators/drivers
Labourers
Other/unspecified
Not stated
Total
Males
Females
English
speaking
non-English
speaking
City of
Whittlesea
3.6%
19.3%
21.7%
10.0%
10.7%
6.2%
16.4%
11.1%
1.0%
68
2.6%
26.0%
2.7%
22.2%
30.5%
6.4%
1.6%
6.2%
1.6%
83
3.1%
23.2%
13.4%
13.9%
21.7%
7.1%
9.0%
7.6%
1.0%
87
3.6%
19.7%
13.3%
18.1%
13.0%
5.3%
12.9%
11.8%
2.3%
53
3.1%
22.1%
13.3%
15.4%
19.5%
6.4%
10.0%
8.9%
1.3%
151
768
646
969
403
1,421
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The slightly higher than average proportion of employed respondents from the Rural
North employed as managers.
 The lower than average proportion of employed respondents from Lalor employed
as professionals.
 The higher than average proportion of employed respondents from Whittlesea
Township employed as technicians / tradespersons.
 The higher than average proportion of employed respondents from Lalor employed
as machinery operators / drivers.
 The slightly higher than average proportion of employed respondents from Doreen
and Whittlesea Township employed as salespersons.
Page 48 of 216
City of Whittlesea – 2015 Household Survey
Occupation by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 years and over providing a response)
Occupation
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
6.4%
28.0%
7.2%
12.0%
21.6%
5.6%
7.2%
9.6%
2.4%
13
1.2%
13.4%
9.8%
13.4%
23.2%
3.7%
25.6%
9.8%
0.0%
15
3.6%
19.0%
14.3%
11.9%
16.7%
4.8%
13.1%
13.1%
3.6%
8
1.7%
15.8%
14.2%
15.8%
24.2%
5.8%
10.0%
12.5%
0.0%
16
1.5%
26.9%
13.4%
17.2%
16.4%
5.2%
8.2%
8.2%
3.0%
13
1.8%
19.1%
13.6%
18.2%
20.0%
6.4%
9.1%
10.0%
1.8%
19
138
97
92
136
147
129
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
7.6%
26.6%
12.0%
15.2%
17.7%
7.6%
5.7%
6.3%
1.3%
17
1.6%
28.6%
14.3%
15.9%
16.7%
7.9%
7.9%
6.3%
0.8%
18
5.6%
25.2%
15.9%
17.8%
17.8%
5.6%
7.5%
4.7%
0.0%
4
3.9%
28.2%
15.5%
18.4%
17.5%
10.7%
1.9%
3.9%
0.0%
4
3.8%
21.3%
23.8%
11.3%
17.5%
12.5%
3.8%
5.0%
1.3%
2
10.1%
27.8%
7.6%
10.1%
20.3%
6.3%
10.1%
5.1%
2.5%
7
175
144
111
107
82
86
Manager
Professional
Technician/trade
Community/personal service
Clerical/admin
Sales
Machinery operators/drivers
Labourers
Other/unspecified
Not stated
Total
Occupation
Manager
Professional
Technician/trade
Community/personal service
Clerical/admin
Sales
Machinery operators/drivers
Labourers
Other/unspecified
Not stated
Total
Industry of employment
Employed respondents aged 15 years and over were asked:
“In which industry does the person usually work?”
There was no measurable or significant variation in the industry of employment
results between the 2014 and 2015 Household Survey.
The most common industry of employment of employed respondents in 2015
remains healthcare and social assistance, with a little more than one-sixth of
employed respondents in 2015 employed in this industry.
Metropolis Research draws attention to the fact that the industry of employment
profile of employed respondents is very diverse, with a small proportion employed in
each of a large number of industries.
Page 49 of 216
City of Whittlesea – 2015 Household Survey
Industry of employment
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 years and over providing a response)
Industy
Healthcare & social assistance
Transport, postal & warehousing
Retail trade
Manufacturing
Construction
Education & training
Public administration and safety
Financial & insurance services
Accomodation & food services
Information & media & telecommunications
Administrative & support services
Arts & recreation services
Professional, scientific & technical services
Utilities and waste services
Agriculture, forestry & fishing
Rental, hiring and real estate services
Wholesales
Mining
Other services
Inadequately described
Not stated
Total
2015
Number
Percent
2014
2013
2012
204
121
120
113
104
86
66
55
54
53
28
25
23
20
11
8
5
2
56
23
244
17.3%
10.3%
10.2%
9.6%
8.8%
7.3%
5.6%
4.7%
4.6%
4.5%
2.4%
2.1%
2.0%
1.7%
0.9%
0.7%
0.4%
0.2%
4.8%
2.0%
17.4%
8.8%
10.8%
8.1%
7.7%
5.8%
4.3%
4.5%
6.9%
5.8%
4.4%
1.7%
1.7%
1.8%
0.7%
0.3%
0.5%
0.4%
3.4%
5.0%
209
16.2%
7.8%
11.6%
10.6%
9.1%
6.3%
5.6%
4.7%
5.5%
3.5%
1.4%
1.6%
3.6%
1.2%
0.7%
1.0%
0.7%
0.5%
2.2%
6.0%
273
11.4%
8.4%
na
13.8%
11.5%
8.0%
4.8%
4.0%
6.2%
3.3%
2.2%
1.6%
4.4%
1.2%
0.4%
1.4%
na
na
2.8%
2.1%
144
1,421
100%
1,385
1,433
1,293
There was some variation in these results based on the employed respondents’
gender and preferred language spoken at home, with attention drawn to the
following:
 Male employed respondents were more likely than female respondents to be
employed in manufacturing, construction, transport, postal, and warehousing.
 Female employed respondents were more likely than male respondents to be
employed in retail trade, education and training, and healthcare and social
assistance.
 Non-English speaking employed respondents were more likely than English speaking
respondents to be employed in retail trade, transport, postal and warehousing, and
healthcare and social assistance.
Page 50 of 216
City of Whittlesea – 2015 Household Survey
Industry of employment by gender and language
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 years and over providing a response)
Industy
Agriculture, forestry & fishing
Mining
Manufacturing
Utilities and waste services
Construction
Wholesales
Retail trade
Accomodation & food services
Transport, postal & warehousing
Information & media & telecomm.
Financial & insurance services
Rental, hiring and real estate services
Professional, scientific & technical
Administrative & support services
Public administration and safety
Education & training
Healthcare & social assistance
Arts & recreation services
Other services
Inadequately described
Not stated
Total
Males
Females
English
speaking
non-English
City of
speaking Whittlesea
1.3%
0.3%
13.3%
2.6%
14.6%
0.6%
8.4%
3.9%
14.9%
7.0%
4.0%
0.7%
1.2%
1.4%
4.6%
3.5%
7.4%
2.2%
6.2%
2.0%
128
0.4%
0.0%
5.3%
0.7%
2.0%
0.3%
12.2%
5.5%
4.2%
1.5%
5.5%
0.7%
2.9%
3.7%
6.8%
11.8%
29.5%
2.0%
3.1%
1.9%
116
0.9%
0.2%
9.9%
2.2%
9.9%
0.4%
8.8%
4.4%
9.0%
4.5%
4.8%
0.4%
2.1%
2.6%
6.2%
7.9%
15.6%
2.7%
5.3%
2.0%
159
1.1%
0.0%
9.0%
0.4%
7.1%
0.6%
12.5%
5.6%
14.2%
5.1%
4.8%
0.7%
1.8%
2.3%
4.2%
4.1%
21.8%
0.0%
3.7%
1.0%
78
0.9%
0.2%
9.6%
1.7%
8.8%
0.4%
10.2%
4.6%
10.3%
4.5%
4.7%
0.7%
2.0%
2.4%
5.6%
7.3%
17.3%
2.1%
4.8%
2.0%
244
768
646
969
403
1,421
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The slightly higher than average proportion of employed respondents from the Rural
North employed in agriculture, forestry, and fishing.
 The slightly higher than average proportion of employed respondents from Lalor
employed in manufacturing.
 The slightly higher than average proportion of employed respondents from Blossom
Park employed in construction.
 The slightly higher than average proportion of employed respondents from
Whittlesea Township and the Rural North employed in retail sales.
 The slightly higher than average proportion of employed respondents from Mill Park
employed in accommodation and food services.
 The slightly higher than average proportion of employed respondents from Lalor and
Thomastown employed in transport, postal, and warehousing services.
 The slightly higher than average proportion of employed respondents from Mernda
and Whittlesea Township employed in public administration and safety.
Page 51 of 216
City of Whittlesea – 2015 Household Survey
Industry of employment by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 years and over providing a response)
Industy
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
Agriculture, forestry & fishing
Mining
Manufacturing
Utilities and waste services
Construction
Wholesales
Retail trade
Accomodation & food services
Transport, postal & warehousing
Information & media & telecomm.
Financial & insurance services
Rental, hiring and real estate services
Professional, scientific & technical
Administrative & support services
Public administration and safety
Education & training
Healthcare & social assistance
Arts & recreation services
Other services
Inadequately described
Not stated
0.0%
0.0%
7.9%
2.6%
3.5%
0.0%
14.0%
0.9%
7.9%
3.5%
4.4%
0.0%
3.5%
3.5%
2.6%
10.5%
26.3%
0.9%
5.3%
2.6%
24
2.5%
0.0%
15.2%
0.0%
6.3%
1.3%
10.1%
2.5%
16.5%
5.1%
7.6%
1.3%
1.3%
2.5%
6.3%
5.1%
11.4%
1.3%
1.3%
2.5%
18
1.4%
0.0%
12.7%
1.4%
5.6%
0.0%
11.3%
4.2%
16.9%
5.6%
5.6%
0.0%
2.8%
2.8%
5.6%
7.0%
9.9%
1.4%
4.2%
1.4%
21
1.8%
0.0%
11.4%
1.8%
12.3%
0.0%
7.9%
3.5%
13.2%
2.6%
4.4%
0.0%
0.9%
3.5%
1.8%
5.3%
16.7%
3.5%
7.0%
2.6%
22
0.8%
0.0%
9.2%
0.8%
6.7%
0.8%
8.4%
7.6%
9.2%
6.7%
7.6%
0.8%
3.4%
1.7%
4.2%
5.9%
18.5%
1.7%
5.0%
0.8%
28
0.0%
0.0%
6.6%
0.9%
7.5%
0.0%
9.4%
10.4%
10.4%
4.7%
1.9%
0.9%
1.9%
2.8%
8.5%
6.6%
19.8%
1.9%
2.8%
2.8%
23
138
97
92
136
147
129
Industy
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
Agriculture, forestry & fishing
Mining
Manufacturing
Utilities and waste services
Construction
Wholesales
Retail trade
Accomodation & food services
Transport, postal & warehousing
Information & media & telecomm.
Financial & insurance services
Rental, hiring and real estate services
Professional, scientific & technical
Administrative & support services
Public administration and safety
Education & training
Healthcare & social assistance
Arts & recreation services
Other services
Inadequately described
Not stated
0.0%
1.3%
10.7%
2.7%
14.1%
2.0%
8.1%
4.7%
4.7%
5.4%
4.7%
0.7%
3.4%
0.7%
6.0%
10.1%
14.1%
4.0%
2.0%
0.7%
26
0.9%
0.0%
8.5%
2.6%
11.1%
0.9%
9.4%
4.3%
6.0%
4.3%
6.0%
0.9%
0.0%
3.4%
3.4%
6.8%
21.4%
2.6%
6.8%
0.9%
27
0.0%
1.0%
7.1%
3.1%
8.2%
0.0%
8.2%
2.0%
8.2%
4.1%
4.1%
1.0%
3.1%
0.0%
10.2%
12.2%
17.3%
2.0%
7.1%
1.0%
13
0.0%
0.0%
8.3%
2.1%
11.5%
1.0%
12.5%
3.1%
5.2%
7.3%
5.2%
0.0%
3.1%
0.0%
8.3%
7.3%
15.6%
2.1%
5.2%
2.1%
11
0.0%
0.0%
5.7%
1.4%
11.4%
0.0%
17.1%
4.3%
4.3%
0.0%
0.0%
2.9%
1.4%
2.9%
10.0%
8.6%
15.7%
1.4%
8.6%
4.3%
12
5.6%
0.0%
6.9%
2.8%
11.1%
0.0%
19.4%
1.4%
9.7%
2.8%
0.0%
4.2%
1.4%
0.0%
4.2%
8.3%
19.4%
0.0%
2.8%
0.0%
14
175
144
111
107
82
86
Total
Total
Page 52 of 216
City of Whittlesea – 2015 Household Survey
Employment location
Employed respondents aged 15 years and over were asked:
“Where does the person usually work?”
In 2015, a little more than one-quarter of employed respondents aged fifteen years
and over reported that they work within a suburb located, at least in part, within the
City of Whittlesea. This is marginal decline on the approximately thirty percent
reported in each of the last three years. This decline is not statistically significant.
A little less than one-sixth of employed respondents (13.7%) reported that they work
in the north eastern region of Melbourne (the region containing the City of
Whittlesea), with a further one-sixth (14.7%) employed in the north western region
(including the neighbouring City of Hume).
One-fifth (20.2%) of employed respondents reported that they are employed in the
inner Melbourne region, a substantial decline on the 29.3% reported in 2014.
There was a large increase in the proportion of employed respondents reporting that
they work in “various locations”, typically these being tradespersons and other
similar employees who travel from job to job. In 2015, 11.4% of employed
respondents identified “various locations”, similar to the results in 2012.
Region of employment
City of Whittlesea - 2015 Household Survey
(Number & percent of employed respondents aged 15 yrs & over providing a response)
Region
City of Whittlesea
Inner Melbourne
North eastern Melbourne
North western Melbourne
Outer western Melbourne
Inner eastern Melbourne
Various locations
Southern Melbourne
Outer eastern Melbourne
Regional / Rural Victoria
South eastern Melbourne
Mornington Peninsula
Interstate / International
Not stated
Total
2015
Number
Percent
2014
2013
2012
312
235
160
171
68
59
133
7
4
9
4
1
2
256
26.8%
20.2%
13.7%
14.7%
5.8%
5.1%
11.4%
0.6%
0.3%
0.8%
0.3%
0.1%
0.2%
29.4%
29.3%
14.0%
12.8%
5.1%
4.9%
1.3%
1.0%
0.8%
0.8%
0.3%
0.3%
0.2%
199
31.0%
26.8%
14.5%
12.4%
5.4%
3.1%
3.1%
0.3%
0.9%
0.6%
0.9%
0.1%
1.0%
274
29.2%
20.6%
15.8%
14.2%
3.4%
5.2%
8.3%
0.7%
1.1%
0.8%
0.5%
0.0%
0.3%
135
1,421
100%
1,388
1,450
1,293
There was some variation in these results based on the employed respondents
gender and preferred language spoken at home, with attention drawn to the
following:
 Female employed respondents were more likely than male respondents to be
employed in the City of Whittlesea.
Page 53 of 216
City of Whittlesea – 2015 Household Survey
 Female employed respondents were more likely than male respondents to be
employed in the north eastern region.
 Male employed respondents were more likely than female respondents to be
employed in the north western region.
 Male employed respondents were more likely than female respondents to be
employed in various locations.
 Non-English speaking employed respondents were more likely than English speaking
respondents to be employed in the north eastern region.
Region of employment by gender and language
City of Whittlesea - 2015 Household Survey
(Number & percent of employed respondents aged 15 yrs & over providing a response)
Region
City of Whittlesea
Inner Melbourne
North eastern Melbourne
North western Melbourne
Various locations
Inner eastern Melbourne
Outer western Melbourne
Outer eastern Melbourne
Regional / Rural Victoria
Southern Melbourne
South eastern Melbourne
Interstate / International
Mornington Peninsula
Not stated
Total
Males
Females
English
speaking
non-English
speaking
City of
Whittlesea
19.8%
20.6%
10.5%
17.3%
17.2%
3.9%
7.6%
0.3%
0.7%
1.1%
0.7%
0.3%
0.0%
143
35.2%
19.7%
17.0%
11.8%
4.4%
6.5%
3.8%
0.4%
1.0%
0.1%
0.0%
0.0%
0.1%
110
27.2%
20.7%
11.6%
15.1%
12.5%
5.5%
5.3%
0.5%
0.7%
0.3%
0.5%
0.2%
0.1%
151
25.6%
18.7%
19.4%
13.7%
9.1%
4.1%
6.7%
0.0%
0.9%
1.6%
0.2%
0.0%
0.0%
87
26.8%
20.2%
13.7%
14.7%
11.4%
5.1%
5.8%
0.3%
0.8%
0.6%
0.3%
0.2%
0.1%
256
768
646
969
403
1,421
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of employed respondents from Bundoora and
Whittlesea Township employed within the City of Whittlesea.
 The higher than average proportion of employed respondents from Epping North
employed in the inner Melbourne region.
 The slightly lower than average proportion of employed respondents from
Whittlesea Township and the Rural North employed in the inner Melbourne region.
 The higher than average proportion of employed respondents from Epping
employed within the north western region.
 The slightly higher than average proportion of employed respondents from
Thomastown employed in various locations.
Page 54 of 216
City of Whittlesea – 2015 Household Survey
 The slightly lower than average proportion of employed respondents from the Rural
North employed in the north western region.
 The slightly higher than average proportion of employed respondents from Epping
North, Whittlesea Township, and the Rural North employed in regional / rural
Victoria.
Region of employment by precinct
City of Whittlesea - 2015 Household Survey
(Number & percent of employed respondents aged 15 yrs & over providing a response)
Region
City of Whittlesea
Inner Melbourne
North eastern Melbourne
North western Melbourne
Various locations
Inner eastern Melbourne
Outer western Melbourne
Outer eastern Melbourne
Regional / Rural Victoria
Southern Melbourne
South eastern Melbourne
Interstate / International
Mornington Peninsula
Not stated
Total
Region
City of Whittlesea
Inner Melbourne
North eastern Melbourne
North western Melbourne
Various locations
Inner eastern Melbourne
Outer western Melbourne
Outer eastern Melbourne
Regional / Rural Victoria
Southern Melbourne
South eastern Melbourne
Interstate / International
Mornington Peninsula
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
39.8%
15.7%
15.7%
15.7%
6.5%
2.8%
2.8%
0.9%
0.0%
0.0%
0.0%
0.0%
0.0%
30
23.6%
23.6%
12.5%
15.3%
11.1%
5.6%
8.3%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
25
20.5%
19.2%
14.1%
15.4%
17.9%
2.6%
9.0%
0.0%
0.0%
1.3%
0.0%
0.0%
0.0%
14
19.4%
21.3%
10.2%
24.1%
13.0%
6.5%
3.7%
0.0%
0.0%
1.9%
0.0%
0.0%
0.0%
28
23.1%
35.5%
5.8%
14.0%
3.3%
5.0%
6.6%
0.0%
4.1%
0.8%
0.8%
0.8%
0.0%
26
24.2%
21.2%
16.2%
15.2%
11.1%
6.1%
5.1%
0.0%
0.0%
1.0%
0.0%
0.0%
0.0%
30
138
97
92
136
147
129
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
29.6%
17.8%
14.5%
9.9%
14.5%
4.6%
7.2%
0.0%
0.0%
0.7%
0.7%
0.0%
0.7%
23
31.4%
18.2%
14.9%
12.4%
9.1%
5.0%
6.6%
0.8%
0.0%
0.0%
1.7%
0.0%
0.0%
23
31.7%
20.8%
9.9%
11.9%
9.9%
4.0%
8.9%
0.0%
1.0%
0.0%
1.0%
1.0%
0.0%
10
26.0%
16.7%
19.8%
8.3%
13.5%
10.4%
2.1%
1.0%
2.1%
0.0%
0.0%
0.0%
0.0%
11
46.5%
12.7%
9.9%
9.9%
8.5%
0.0%
1.4%
2.8%
8.5%
0.0%
0.0%
0.0%
0.0%
11
29.3%
12.2%
20.7%
6.1%
15.9%
2.4%
3.7%
1.2%
7.3%
0.0%
0.0%
1.2%
0.0%
4
175
144
111
107
82
86
Page 55 of 216
City of Whittlesea – 2015 Household Survey
Satisfaction with the working hours
Employed respondents aged 15 years and over were asked:
“Is the person satisfied with their current employment situation?
Employed respondents aged fifteen years and over were again in 2015 asked if they
were satisfied with their current employment situation. In 2015 there were however
some changes to this question, with the inclusion of new variables relating to skills
and experience, commuting time, lack of local jobs and other aspects.
Given the changes in the question in 2015, some caution should be exercised in the
interpretation of changes from the 2014 results.
The same proportion of employed respondents were satisfied with their current
employment situation in 2015 as was recorded in 2014, i.e. approximately threequarters (74.9%).
Satisfied with currrent employment situation
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 yrs and over)
Response
Yes
No - too many hours
No - too few hours
No - skills and experience doesn't match job role
No - commute time too long
No - lack of local jobs
No - other
Not stated
Total
2015
Number
Percent
1,064
75
84
54
83
49
35
51
74.9%
5.3%
5.9%
3.8%
5.8%
3.4%
2.5%
1,495
2014
74.5%
14.9%
10.7%
na
na
na
na
34
1,385
There was some interesting variation in these results across the twelve precincts
comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of employed respondents from Bundoora
satisfied with their current employment situation.
 The lower than average proportion of employed respondents form Epping North
satisfied with their current employment situation.
 The slightly higher than average proportion of employed respondents from
Thomastown dissatisfied with working too many hours.
 The slightly higher than average proportion of employed respondents from
Thomastown and Whittlesea Township dissatisfied with working too few hours.
 The slightly higher than average proportion of employed respondents from Epping
North, Mernda, Doreen, and the Rural North dissatisfied with the commute time.
 The slightly higher than average proportion of employed respondents from Epping
North dissatisfied with the lack of local jobs.
Page 56 of 216
City of Whittlesea – 2015 Household Survey
Satisfied with current employment situation by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 yrs and over)
Response
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
Yes
No - too many hours
No - too few hours
No - skills and experience doesn't match job role
No - commute time too long
No - lack of local jobs
No - other
Not stated
83.3%
5.1%
2.2%
2.9%
2.9%
0.7%
0.7%
6
73.2%
5.2%
6.2%
2.1%
4.1%
3.1%
1.0%
8
71.7%
12.0%
12.0%
2.2%
3.3%
1.1%
1.1%
0
68.4%
3.7%
6.6%
8.1%
4.4%
5.1%
4.4%
5
66.0%
2.7%
5.4%
6.1%
10.9%
9.5%
7.5%
7
80.6%
4.7%
2.3%
3.9%
4.7%
0.0%
2.3%
5
141
92
95
142
166
132
Response
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
Yes
No - too many hours
No - too few hours
No - skills and experience doesn't match job role
No - commute time too long
No - lack of local jobs
No - other
Not stated
71.4%
2.3%
6.9%
5.1%
5.1%
5.1%
1.7%
12
79.9%
2.8%
6.9%
2.8%
4.9%
4.9%
1.4%
1
73.0%
5.4%
6.3%
1.8%
14.4%
4.5%
1.8%
4
72.0%
8.4%
3.7%
1.9%
10.3%
4.7%
2.8%
6
74.4%
6.1%
11.0%
1.2%
8.5%
7.3%
3.7%
1
79.1%
4.7%
2.3%
4.7%
10.5%
3.5%
8.1%
0
183
150
123
117
93
97
Total
Total
There was some variation in these results based on the employed respondents’
gender and preferred language spoken at home, with attention drawn to the
following:
 Female employed respondents were slightly more likely than male respondents to
be dissatisfied with the commute time.
 English speaking employed respondents were more likely to be satisfied with their
current employment situation than non-English speaking respondents.
 Non-English speaking employed respondents were slightly more likely to be
dissatisfied with working too few hours and skills and experience not matching their
job role than English speaking respondents.
Page 57 of 216
City of Whittlesea – 2015 Household Survey
Satisfied with current employment situation by gender and language
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 yrs and over)
Response
Males
Females
English
speaking
non-English
speaking
Yes
No - too many hours
No - too few hours
No - skills and experience doesn't match job role
No - commute time too long
No - lack of local jobs
No - other
Not stated
75.5%
6.0%
5.2%
4.8%
4.0%
3.3%
1.4%
32
74.3%
4.3%
6.5%
2.6%
8.0%
3.7%
3.9%
19
77.9%
5.4%
4.3%
2.3%
6.1%
3.4%
2.2%
40
69.2%
5.7%
9.9%
6.9%
4.5%
3.7%
2.7%
9
802
687
1,024
423
Total responses
Working from home
Employed respondents aged 15 years and over were asked:
“Does the person work from home?
The proportion of employed respondents aged fifteen years and over that never
work from home declined marginally again in 2015, down from 83.7% in 2013 to
78.9% in 2015.
The proportion of respondents working in a home-based business has remained
relatively stable at less than three percent, although it has declined very marginally
in both 2014 and 2015.
In 2015, approximately one-sixth (16.6%) of employed respondents reported that
they sometimes work from home, compared to 2.2% who report often or always
working from home.
Work from home
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 yrs and over providing a response)
Response
2015
Number
Percent
2014
2013
Yes - home based business
Yes - sometimes work from home
Yes - often or always work from home
Never work from home
Not stated
30
217
29
1,033
112
2.3%
16.6%
2.2%
78.9%
2.6%
15.9%
1.5%
80.0%
107
2.9%
12.3%
1.1%
83.7%
56
Total
1,421
100%
1,385
1,450
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
Page 58 of 216
City of Whittlesea – 2015 Household Survey
 The slightly higher than average proportion of employed respondents from Mernda
and the Rural North working in a home-based business.
 The higher than average proportion of employed respondents from Lalor, Doreen,
and Whittlesea Township who sometimes work from home.
 The lower than average proportion of employed respondents from Mernda and
Doreen who never work from home.
Work from home by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 yrs and over providing a response)
Response
Yes - home based business
Yes - sometimes work from home
Yes - often or always work from home
Never work from home
Not stated
Total
Response
Yes - home based business
Yes - sometimes work from home
Yes - often or always work from home
Never work from home
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
1.5%
15.3%
3.8%
79.4%
7
0.0%
22.4%
2.6%
75.0%
21
0.0%
11.2%
3.4%
85.4%
3
1.7%
14.9%
0.8%
82.6%
15
0.8%
13.0%
1.5%
84.7%
16
2.4%
16.8%
3.2%
77.6%
4
138
97
92
136
147
129
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
3.1%
16.0%
1.2%
79.8%
12
2.9%
12.5%
1.5%
83.1%
8
8.7%
22.1%
1.9%
67.3%
7
2.0%
29.6%
2.0%
66.3%
9
2.7%
26.0%
0.0%
71.2%
9
9.5%
10.7%
2.4%
77.4%
2
175
144
111
107
82
86
There was some variation in these results based on the employed respondents’
gender and preferred language spoken at home:
 Male employed respondents were more likely than female employed respondents to
sometimes work from home, and less likely to never work from home.
 English speaking employed respondents were more likely than non-English speaking
employed respondents to sometimes work from home, and less likely to never work
from home.
Work from home by gender and language
City of Whittlesea - 2015 Household Survey
(Number and percent of employed respondents aged 15 yrs and over providing a response)
Response
Yes - home based business
Yes - sometimes work from home
Yes - often or always work from home
Never work from home
Not stated
Total
Males
Females
English
speaking
non-English
speaking
2.6%
18.1%
1.8%
77.5%
62
2.0%
14.7%
2.8%
80.5%
50
2.8%
18.7%
2.3%
76.2%
74
0.4%
12.8%
2.2%
84.6%
27
768
646
969
403
Page 59 of 216
City of Whittlesea – 2015 Household Survey
Education
Attending educational institutions
Respondents were asked:
“If the person currently attends an educational institution, which type do they
attend?”
There was in 2015 a slight decline in the proportion of respondents currently
attending an educational institution, declining ten percent to 28.7%. Metropolis
Research notes that this result is in line with the typical average of a little less than
thirty percent that has been recorded in recent years.
Attending an educational institution
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
90%
80%
70%
60%
50%
40%
27.1%
30%
20%
24.9%
17.0%
27.2%
28.7%
2012
2013
31.9%
28.7%
21.2%
10%
0%
1997
2002
2007
2011
2014
2015
Interestingly, there was relatively little variation in this summary result across the
twelve precincts comprising the City of Whittlesea, with only respondents from the
Rural North reporting a measurably and significantly lower propensity to be currently
attending an educational institution.
Page 60 of 216
City of Whittlesea – 2015 Household Survey
Attending an educational institution
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
90%
80%
70%
60%
50%
40%
33.6% 33.1% 33.0% 32.6% 32.3% 31.6%
29.4% 29.2% 27.9%
25.5% 24.9%
30%
22.2%
20%
13.6%
10%
th
n
al
No
r
Ru
r
as
to
w
m
ns
hi
p
W
Th
o
g
hi
ttl
es
ea
To
w
in
a
Ep
p
rk
nd
M
er
Pa
Bl
o
ss
om
se
a
th
Ci
ty
of
W
hi
ttl
e
gN
or
in
La
lo
r
Ep
p
a
or
do
an
g
Bu
n
M
or
Pa
rk
th
M
i ll
So
u
Do
r
ee
n
0%
Of those attending an educational institution, approximately one-quarter were
attending primary school, one-quarter were attending secondary school, and onequarter were attending university. Less than ten percent were attending preschool /
kindergarten and a little more than ten percent were attending TAFE or similar
institutions. There was no meaningful variation in these results from those recorded
in 2014.
Metropolis Research does draw attention to the longer term trends in these results
whereby a slightly increasing proportion of respondents attending an educational
institution are currently attending university. This suggests that the population is
becoming marginally more likely to attend further education over time.
Attending educational institution
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Institution
2015
Number
Percent
2014
2012
2011
2007
2002
1997
Preschool / kindergarten
Primary School
Secondary School
Public
Private
Catholic
TAFE or similar
University
Other
Not attending
54
204
213
120
29
64
104
215
55
2,030
6.4%
24.1%
25.2%
14.2%
3.4%
7.6%
12.3%
25.4%
6.5%
7.1%
22.9%
23.6%
14.5%
3.8%
5.3%
13.2%
24.5%
8.7%
2,063
9.9%
31.5%
29.4%
na
na
na
10.9%
12.4%
5.8%
2,130
14.2%
28.2%
29.9%
na
na
na
10.9%
16.8%
na
2,390
8.5%
30.2%
35.4%
na
na
na
15.3%
10.6%
na
1,721
14.1%
34.6%
31.6%
na
na
na
9.3%
9.9%
0.5%
1,994
5.9%
33.2%
34.5%
na
na
na
10.4%
14.6%
1.5%
2,090
Total
2,875
100%
3,031
2,924
3,032
2,291
2,734
2,518
Page 61 of 216
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation in these results across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondents from Doreen and to a lesser
extent Mernda, attending preschool / kindergarten.
 The significantly higher than average proportion of respondents from Mernda,
Doreen and Whittlesea Township attending primary school.
 The lower than average proportion of respondents from Bundoora, Thomastown,
Epping, and Blossom Park attending primary school.
 The higher than average proportion of respondents from Whittlesea Township and
the Rural North attending secondary school.
 The lower than average proportion of respondents from Epping North attending
secondary school.
 The lower than average proportion of respondents from Mernda, Doreen, and the
Rural North attending TAFE or similar institutions.
 The higher than average proportion of respondents from Bundoora, Epping, Epping
North, and Blossom Park attending university.
 The lower than average proportion of respondents from Mernda, Doreen,
Whittlesea Township, and the Rural North attending university.
Attending educational institution by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Institution
Preschool / kindergarten
Primary School
Secondary School
Public
Private
Catholic
TAFE or similar
University
Other
Not attending
Total
Institution
Preschool / kindergarten
Primary School
Secondary School
Public
Private
Catholic
TAFE or similar
University
Other
Not attending
Total
Page 62 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
7.0%
9.3%
24.4%
8.1%
5.8%
10.5%
11.6%
43.0%
4.7%
178
2.4%
24.4%
28.0%
19.5%
1.2%
7.3%
14.6%
19.5%
11.0%
172
10.2%
14.3%
28.5%
22.4%
2.0%
4.1%
14.3%
22.4%
10.2%
172
8.2%
14.8%
19.7%
11.5%
4.9%
3.3%
16.4%
32.8%
8.2%
178
8.0%
31.0%
7.9%
3.4%
1.1%
3.4%
12.6%
32.2%
8.0%
188
2.4%
22.6%
28.6%
13.1%
3.6%
11.9%
10.7%
28.6%
7.1%
170
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
3.7%
13.6%
30.8%
12.3%
12.3%
6.2%
16.0%
32.1%
3.7%
196
5.8%
22.1%
24.4%
12.8%
0.0%
11.6%
17.4%
29.1%
1.2%
175
11.3%
48.4%
17.7%
11.3%
1.6%
4.8%
3.2%
9.7%
9.7%
160
13.7%
49.3%
26.0%
19.2%
6.8%
0.0%
1.4%
8.2%
1.4%
144
3.7%
44.4%
35.2%
14.8%
5.6%
14.8%
11.1%
5.6%
0.0%
163
8.3%
20.8%
50.0%
25.0%
12.5%
12.5%
0.0%
16.7%
4.2%
153
277
261
222
217
217
177
City of Whittlesea – 2015 Household Survey
Qualifications
Respondents aged fifteen years and over were asked:
“What is the highest qualification the person has attained since leaving secondary
school?”
The proportion of respondents aged fifteen years and over with no post-secondary
qualification has remained essentially stable again in 2015 at 29.2%. This is the third
consecutive year that this variable has been recorded at or around thirty percent,
and does suggest that the very long-term trend of declining proportion of
respondents with no post-secondary qualification may have stabilised.
It is observed that the proportion of respondents aged fifteen years and over with a
certificate or diploma level qualification increased very marginally in 2015, up from
39.8% to 41.8%, whilst the proportion with a bachelor degree or higher qualification
declined very marginally from 27.1% to 25.8%. Neither of these were statistically
significant variations.
Post secondary school qualifications
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 yrs & over providing a response)
100%
No further qualification
Certificates / Diplomas
Bachelor / Higher Degree
90%
80%
70%
60%
57.5%
53.4%
44.5%
50%
42.3%
35.6%
40%
29.7%
30.5%
29.2%
30%
20%
10%
0%
1997
2002
2007
2011
2012
2013
2014
2015
Post secondary school qualifications
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 years and over providing a response)
Qualification
No further qualification
Trade Certificate
Other Certificate
Diploma or Advanced Diploma
Bachelor Degree
Higher qualification
Other
Not stated
Total
2015
Number
Percent
2014
2012
2007
2002
1997
57.5%
16.3%
10.6%
7.4%
6.1%
2.1%
na
2,368
630
314
302
287
363
194
70
209
29.2%
14.5%
14.0%
13.3%
16.8%
9.0%
3.2%
30.5%
12.7%
13.2%
13.9%
17.0%
10.1%
2.6%
415
35.6%
16.5%
12.9%
12.5%
12.3%
9.5%
0.6%
421
44.5%
10.2%
9.5%
8.3%
na
na
53.4%
16.4%
8.6%
11.0%
8.4%
2.1%
na
468
2,369
100%
2,380
2,276
1,415
2,019
27.6%
Page 63 of 216
City of Whittlesea – 2015 Household Survey
As is clearly evident in the following graph, there was measurable and significant
variation in these results based on the respondents lifecycle stage (age structure).
The propensity to have no post-high school qualification increased dramatically with
age, from a little more than ten percent (12.4%) of young adults (aged 20 to 35
years) having no post-high school qualification, to almost three-quarters (73.1%) of
senior citizens.
The proportion of respondents with a Bachelor or higher qualification declined
substantially with age, with almost half of young adults reporting that they have a
Bachelor or higher qualification, declining to just 2.4% of senior citizens.
Metropolis Research does note however that the propensity to have a certificate or
diploma qualification remained relatively stable for young adults, adults, middleaged and older adults. Only senior citizens reported a lower propensity to have a
certificate / diploma qualification.
Male respondents were more likely than female respondents to have a certificate /
diploma qualification, but very marginally less likely to have a bachelor degree or
higher qualification. Male respondents were somewhat more likely than female
respondents to have some form of post-high school qualification.
Non-English speaking respondents were significantly more likely than English
speaking respondents to have a bachelor or higher degree, and significantly less
likley to have a certificate / diploma qualification. English speaking respondents
were less likely to have no further qualification than non-English speaking
respondents.
Post secondary school qualifications
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 years & over)
100%
80%
60%
42.2%
32.7%
10.1%
40%
20%
0%
23.5%
19.7%
42.8%
44.0%
12.4%
20.4%
-20%
46.2%
32.5%
39.8%
-80%
46.8%
36.8%
25.8%
32.6%
Males
Females
45.9%
38.9%
47.9%
28.6%
27.7%
32.5%
73.1%
-40%
-60%
2.4%
20.6%
24.4%
28.0%
Bachelor / Higher Degree
Certificates / Diplomas
No further qualification
-100%
Young
adults
Page 64 of 216
Adults
Middle- Older adults
aged adults
Senior
citizens
English non-English
speaking
speaking
City of Whittlesea – 2015 Household Survey
There was measurable variation in these results across the twelve precincts
comprising the City of Whittlesea, with attention drawn to the following:
 Respondents from Epping North were more likely than average to have a Bachelor
degree or higher qualification.
 Respondents from Whittlesea Township were less likely than average to have a
Bachelor degree or higher qualification.
 Respondents from Doreen and the Rural North were more likely than average to
have a certificate / diploma qualification.
 Respondents from Epping North and Doreen were less likely than average to have
no post-high school qualification.
 Respondents from Thomastown and Lalor were more likely than average to have no
post-high school qualification.
Post secondary school qualifications by precinct
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 years & over)
100%
80%
60%
46.6%
26.9%
19.8% 24.0%
34.1% 26.2%
26.1% 25.8% 18.5%
40%
20%
0%
-20%
35.2%
53.9%
29.8%
11.2%
22.5% 18.6%
53.6% 49.0%
42.3% 41.8% 48.7% 33.8% 49.6% 35.3% 35.5%
41.2% 49.8%
13.5% 16.9% 21.3% 22.1% 23.8%
24.0% 28.2% 29.2% 31.1% 33.3%
35.1% 37.0% 43.2%
-40%
-60%
-80%
Bachelor / Higher Degree
Certificates / Diplomas
No further qualification
-100%
Page 65 of 216
City of Whittlesea – 2015 Household Survey
Post secondary school qualifications by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 years and over providing a response)
Qualification
No further qualification
Trade Certificate
Other Certificate
Diploma or Advanced Diploma
Bachelor Degree
Higher qualification
Other
Not stated
Total
Qualification
No further qualification
Trade Certificate
Other Certificate
Diploma or Advanced Diploma
Bachelor Degree
Higher qualification
Other
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
21.3%
12.8%
13.7%
14.7%
19.4%
14.7%
3.3%
27
43.2%
15.3%
10.9%
9.3%
10.4%
8.2%
2.7%
31
37.0%
11.6%
13.9%
9.8%
17.3%
5.2%
5.2%
20
24.0%
19.9%
14.8%
14.3%
15.3%
8.7%
3.1%
13
13.5%
6.2%
11.9%
17.1%
25.9%
20.7%
4.7%
8
33.3%
12.3%
9.7%
11.8%
22.1%
7.7%
3.1%
13
238
214
193
209
201
208
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
31.1%
12.2%
18.9%
17.6%
15.8%
2.7%
1.8%
23
22.1%
12.3%
19.0%
18.5%
14.4%
11.8%
2.1%
18
28.2%
16.1%
14.1%
12.1%
15.4%
10.7%
3.4%
9
16.9%
22.3%
18.5%
13.1%
20.0%
6.9%
2.3%
14
35.1%
20.5%
15.2%
13.9%
7.9%
3.3%
4.0%
17
23.8%
23.8%
14.6%
15.2%
13.2%
6.6%
2.6%
8
245
213
158
144
168
159
Transport
Main form of transport to work or study
Respondents were asked:
“What has been the person’s MAIN FORM of transport to work or study during the
last three months?”
Journey to work
The overwhelming majority of employed respondents travelled to work by car, either
as a driver (81.6%) or as a passenger (4.7%).
A little less than one-fifth (18.3% down from 20.8%) of employed respondents
travelled to work by public transport, with the majority of these travelling to work by
train (12.2%).
Page 66 of 216
City of Whittlesea – 2015 Household Survey
Method of journey to work
City of Whittlesea - 2015 Household Survey
(Number & percent of employed respondents aged 15 years & over)
2015
Number
Percent
Method
Car (as driver)
Train
Car (as passenger)
Bus
Walking
Tram
Bicycle
Community transport
Other method
2014
2012
80.7%
12.1%
7.1%
5.3%
4.5%
3.4%
0.9%
na
0.6%
82.4%
13.0%
6.0%
3.9%
0.5%
2.5%
0.7%
na
1.9%
1,552
1,590
1,354
1,350 (95.0%)
97.1%
94.4%
1,160
174
67
62
38
24
12
1
14
Total responses
Respondents identifying at least one method
81.6%
12.2%
4.7%
4.4%
2.7%
1.7%
0.8%
0.1%
1.0%
There was relatively little measurable variation in these results across the twelve
precincts comprising the City of Whittlesea, although it is noted that respondents
from Epping North were less likely to drive to work and more likely to travel to work
by train, and respondents from Whittlesea Township were less likely to travel to
work by train.
Method of journey to work by precinct
City of Whittlesea - 2015 Household Survey
(Number & percent of employed respondents aged 15 years & over)
Method
Car (as driver)
Train
Car (as passenger)
Bus
Walking
Tram
Bicycle
Community transport
Other method
Total responses
Respondents identifying at least one method
Method
Car (as driver)
Train
Car (as passenger)
Bus
Walking
Tram
Bicycle
Community transport
Other method
Total responses
Respondents identifying at least one method
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
85.5%
7.2%
7.2%
1.4%
3.6%
1.4%
0.7%
0.0%
0.0%
75.3%
15.5%
5.2%
4.1%
1.0%
2.1%
1.0%
0.0%
1.0%
84.8%
10.9%
2.2%
1.1%
1.1%
2.2%
1.1%
0.0%
1.1%
76.5%
13.2%
4.4%
4.4%
2.9%
0.7%
0.0%
0.0%
0.7%
68.0%
19.0%
6.1%
7.5%
3.4%
2.0%
0.7%
0.0%
0.7%
84.5%
14.0%
3.1%
5.4%
1.6%
1.6%
2.3%
0.0%
0.8%
148
102
96
140
158
146
98.6%
90.7%
97.8%
88.2%
92.5%
98.4%
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
81.1%
10.3%
9.1%
2.3%
3.4%
1.7%
0.6%
0.0%
0.6%
84.0%
11.8%
6.3%
7.6%
5.6%
4.2%
0.0%
0.0%
0.7%
84.7%
14.4%
4.5%
4.5%
2.7%
0.0%
0.0%
0.0%
0.9%
88.8%
9.3%
0.9%
4.7%
1.9%
0.0%
1.9%
0.9%
2.8%
82.9%
1.2%
3.7%
1.2%
4.9%
1.2%
0.0%
0.0%
1.2%
80.2%
5.8%
9.3%
2.3%
0.0%
1.2%
1.2%
0.0%
4.7%
191
173
124
119
79
90
98.4%
97.2%
96.4%
96.3%
91.5%
93.0%
Page 67 of 216
City of Whittlesea – 2015 Household Survey
Journey to study
A total of 374 respondents (77.0% down from 83.0%) currently attending an
educational institution provided a response to this question on the method of
journey to their educational institution.
Given the small decline in the response rate for this question in 2015, the proportion
of respondents identifying each of these methods declined somewhat in 2015.
The most common method of travel to study remains by car, either as a driver
(40.5% down from 48.3%) or as a passenger (13.1% down from 17.7%).
Method of journey to study
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents aged 15 years & over who are studying)
Method
Car (as driver)
Car (as passenger)
Train
Bus
Walking
Tram
Bicycle
Community transport
Other method
Total responses
Respondents identifying at least one method
2015
Number
Percent
2014
2012
48.3%
17.7%
21.4%
17.7%
10.7%
8.2%
1.0%
na
0.5%
48.1%
26.9%
14.8%
15.6%
8.2%
3.0%
2.2%
na
3.0%
513
738
774
374 (77.0%)
83.0%
80.1%
238
77
61
60
32
28
7
5
5
40.5%
13.1%
10.4%
10.2%
5.4%
4.8%
1.2%
0.9%
0.9%
Daily average travel time to and from work
Employed respondents aged 15 years and over were asked:
“What is the combined total average time it takes to travel to and from work each
day?”
This question relating to the average daily two-way commute time was included for
the first time in the 2015 Household Survey. There was an error in the survey form
question, as it included a response for “less than fifteen minutes” followed by a
response for “31 to 60 minutes”, leaving out the option for between 15 minutes and
half an hour.
Approximately half (50.4%) of the employed respondents aged fifteen years and over
reported that their two-way commute time was between 31 and 60 minutes per day.
Approximately one-sixth of employed respondents reported that their two-way
commute took between one hour and 90 minutes, and a similar proportion reported
that the two-way commute took more than 90 minutes per day.
Page 68 of 216
City of Whittlesea – 2015 Household Survey
Daily average (combined) travel time to / from work
City of Whittlesea - 2015 Household Survey
(Number & percent of employed respondents aged 15 years & over providing a response)
2015
Number
Percent
Time
Less than fifteen minutes
31 to 60 minutes
61 to 90 minutes
More than 90 minutes
Can't say
Total
230
639
208
190
154
18.2%
50.4%
16.4%
15.0%
1,421
100%
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 Employed respondents from Bundoora and Whittlesea Township were more likely
than average to take less than fifteen minutes per day for the two-way commute.
 Employed respondents from Thomastown and Epping were more likely than average
to take between 31 and 60 minutes per day for the two-way commute.
 Employed respondents from Blossom Park, Mernda, Doreen, Whittlesea Township
and the Rural North were less likely than average to take between 31 and 60
minutes per day for the two-way commute.
 Employed respondents from Blossom Park, Mernda, and Doreen were more likely
than average to take between 61 and 90 minutes per day for the two-way commute.
 Employed respondents from Epping North and Mernda were more likely than
average to take more than 90 minutes per day for the two-way commute.
 Employed respondents from Bundoora were substantially less likely than average to
take more than 90 minutes per day for the two-way commute.
Daily average (combined) travel time to / from work
City of Whittlesea - 2015 Household Survey
(Number & percent of employed respondents aged 15 years & over providing a response)
Time
Less than fifteen minutes
31 to 60 minutes
61 to 90 minutes
More than 90 minutes
Can't say
Total
Time
Less than fifteen minutes
31 to 60 minutes
61 to 90 minutes
More than 90 minutes
Can't say
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
26.4%
57.4%
11.6%
4.7%
9
18.8%
55.0%
11.3%
15.0%
17
16.3%
62.5%
8.8%
12.5%
12
13.4%
58.0%
13.4%
15.1%
17
13.5%
44.4%
19.0%
23.0%
21
21.0%
54.8%
12.1%
12.1%
5
138
97
92
136
147
129
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
24.7%
35.7%
27.9%
11.7%
21
18.9%
44.9%
20.5%
15.7%
17
13.1%
32.3%
28.3%
26.3%
12
13.3%
37.8%
27.6%
21.4%
9
27.1%
40.0%
15.7%
17.1%
12
13.3%
44.0%
22.7%
20.0%
11
175
144
111
107
82
86
Page 69 of 216
City of Whittlesea – 2015 Household Survey
Forms of transport used for non-work related trips
Respondents were asked:
“What types of transport have (sic) the person has used in the last 3 months for nonwork related trips?”
Consistent with the results recorded in 2014, more than four-fifths of respondents
(83.5% down from 84.8%) identified at least one form of transport they had used in
the last three months for non-work related trips.
A little more than half of the respondents (58.6% up from 55.1%) identified car as
driver and a little more than one-third (36.7% down from 45.9%) identified car as
passenger as a form of transport they have used in the last three months for nonwork related trips.
The proportion of respondents identifying train and walking have both declined as a
form of transport used for non-work related trips in 2015 compared to 2014, with
approximately one-fifth identifying these methods in 2015, down from the
approximately one-quarter reported in 2014.
Forms of transport used for non-work related trips in the last 3 months
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Method
Car as driver
Car as passenger
Train
Walking
Bus
Tram
Bicycle
Community transport
Other
Total responses
Total respondents using at least one method
2015
Number
Percent
1,686
1,055
653
564
316
195
143
16
15
58.6%
36.7%
22.7%
19.6%
11.0%
6.8%
5.0%
0.6%
0.5%
2014
55.1%
45.9%
27.5%
27.9%
14.4%
10.5%
5.9%
na
0.9%
4,643
5,699
2,402 (83.5%)
84.8%
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 Respondents from Blossom Park and the Rural North were more likely than average
to use car as driver as a method of travel for non-work related trips.
 Respondents from Epping North were less likely than average to use car as driver as
a method of travel for non-work related trips.
 Respondents from Mernda, Doreen, and the Rural North were more likely than
average to use car as passenger as method of travel for non-work related trips.
Page 70 of 216
City of Whittlesea – 2015 Household Survey
 Respondents from Thomastown were less likely than average to use car as
passenger as a method of travel for non-work related trips.
 Respondents from South Morang were more likely than average to use train as a
method of travel for non-work related trips.
 Respondents from Lalor were less likely than average to use train as a method of
travel for non-work related trips.
 Respondents from Doreen were more likely than average to walk as a method of
travel for non-work related trips.
 Respondents from South Morang were slightly more likely than average to use bus
as a method of travel for non-work related trips.
 Respondents from Bundoora were more likely than average to use tram as a method
of travel for non-work related trips.
 Respondents from Doreen were slightly more likely than average to use bicycle as a
method of travel for non-work related trips.
Forms of transport used for non-work related trips in the last 3 months by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Method
Car as driver
Car as passenger
Train
Walking
Bus
Tram
Bicycle
Community transport
Other
Total responses
Total respondents using at least one method
Method
Car as driver
Car as passenger
Train
Walking
Bus
Tram
Bicycle
Community transport
Other
Total responses
Total respondents using at least one method
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
63.6%
34.1%
18.9%
15.9%
9.1%
18.6%
2.7%
0.4%
0.0%
53.5%
35.4%
13.4%
11.8%
4.7%
2.8%
3.5%
1.6%
0.4%
57.9%
23.5%
26.7%
18.6%
13.6%
3.6%
4.1%
0.5%
0.0%
61.5%
36.8%
21.3%
20.5%
8.8%
8.4%
6.3%
0.0%
1.3%
46.9%
31.3%
19.3%
14.2%
8.7%
4.7%
4.7%
0.4%
0.0%
63.0%
36.6%
23.6%
19.3%
13.4%
6.7%
6.7%
0.8%
0.0%
431
323
328
394
358
432
86.4%
79.5%
87.8%
83.3%
74.2%
88.2%
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
68.2%
42.6%
22.0%
24.5%
12.6%
11.2%
3.2%
0.0%
0.0%
59.8%
41.0%
31.8%
24.1%
17.2%
7.7%
4.2%
0.4%
0.0%
51.4%
45.0%
24.8%
22.1%
10.8%
8.1%
2.3%
0.5%
3.6%
51.2%
47.0%
24.4%
30.0%
10.6%
2.3%
11.1%
0.9%
0.0%
59.4%
42.9%
15.2%
24.4%
7.8%
4.6%
5.1%
0.0%
1.8%
72.9%
47.5%
24.9%
16.9%
6.8%
4.0%
4.5%
0.0%
1.1%
511
486
374
385
350
316
90.6%
84.7%
77.0%
77.0%
77.4%
87.6%
Page 71 of 216
City of Whittlesea – 2015 Household Survey
Frequency of using public transport for non-work / study related trips
Respondents were asked:
“How often does the person use public transport to get to their destinations?”
This set of questions relating to the use of public transport for non-work / study
related trips were included for the first time in the 2015 Household Survey.
Almost one-fifth of respondents (19.9%) reported that they use public transport at
least weekly, with almost one-sixth (13.8%) using public transport either fortnightly
or monthly.
A little less than one-third of respondents (31.7%) only use public transport for nonwork / study related trips once or twice a year, and a further one-third (34.7%) never
use public transport for these trips.
Frequency using public transport for non-work / study related trips
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Frequency
Daily
Two to three times per week
Weekly
Fortnightly
Monthly
Once or twice a year
Never
Not stated
Total
2015
Number
Percent
237
111
139
100
238
777
852
422
9.7%
4.5%
5.7%
4.1%
9.7%
31.7%
34.7%
2,876
100%
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The slightly higher than average proportion of respondents from Epping North using
public transport for non-work / study related trips daily.
 The higher than average proportion of respondents from Doreen, Whittlesea
Township, and the Rural North using public transport for non-work / study related
trips once or twice a year.
 The higher than average proportion of respondents from Whittlesea Township never
using public transport for non-work / study related trips.
Page 72 of 216
City of Whittlesea – 2015 Household Survey
Frequency using public transport for non-work / study related trips by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Frequency
Daily
Two to three times per week
Weekly
Fortnightly
Monthly
Once or twice a year
Never
Not stated
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
14.1%
4.7%
3.4%
3.0%
9.0%
35.5%
30.3%
30
6.4%
7.9%
6.4%
3.5%
3.5%
30.7%
41.6%
52
9.6%
4.5%
6.1%
8.1%
6.1%
33.8%
31.8%
23
10.4%
2.5%
5.4%
4.5%
12.4%
32.2%
32.7%
37
17.0%
4.9%
3.4%
4.9%
10.2%
28.6%
31.1%
69
9.2%
3.5%
7.9%
3.5%
13.2%
25.0%
37.7%
26
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
12.0%
5.6%
3.2%
2.4%
7.2%
32.4%
37.2%
27
9.5%
6.1%
6.9%
5.2%
13.0%
27.7%
31.6%
30
9.9%
2.3%
5.8%
1.2%
10.5%
33.3%
36.8%
51
10.1%
4.5%
3.4%
1.1%
7.9%
41.6%
31.5%
39
1.1%
1.1%
2.3%
0.0%
11.9%
38.4%
45.2%
40
1.3%
2.5%
3.1%
3.8%
13.8%
44.4%
31.3%
17
277
261
222
217
217
177
Total
Frequency
Daily
Two to three times per week
Weekly
Fortnightly
Monthly
Once or twice a year
Never
Not stated
Total
Method of transport to public transport station / stop
Respondents were asked:
“How often does the person usually get to the train station, tram or bus stop?”
More than two-thirds of respondents (69.8%) using public transport for non-work /
study related trips reported that they travel to the public transport station / stop by
car, either driving (42.8%) or dropped off by car (27.0%). Younger respondents,
particularly young children (73.2%), children (58.9%), and adolescents (48.9%) were
more likely than other respondents to be dropped off by car.
A little more than one-quarter of respondents (27.5%) reported that they walk to the
public transport station / stop.
Method of transport to public transport stations / stops
City of Whittlesea - 2015 Household Survey
M
(Numbe
(Number & percent of respondents using public transport providing a response)
Method
Drive
Dropped off by car
Ride a bicycle
Walk
Other
Not stated
Total
2015
Number
Percent
631
397
3
405
37
128
42.8%
27.0%
0.2%
27.5%
2.5%
1,601
100%
Page 73 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondents from Mernda, Doreen,
Whittlesea Township, and the Rural North driving to the public transport station /
stop.
 The lower than average proportion of respondents from Lalor and Thomastown
driving to the public transport station / stop.
 The higher than average proportion of respondents from Mill Park and Blossom Park
being dropped off at the public transport station / stop.
 The lower than average proportion of respondents from Lalor, Epping, and Mernda
being dropped off at the public transport station / stop.
 The higher than average proportion of respondents from Lalor, Thomastown, and
Epping walking to the public transport station / stop.
 The lower than average proportion of respondents from Mill Park, Mernda, Doreen,
Whittlesea Township, and the Rural North walking to the public transport station /
stop.
Method of transport to public transport stations / stops by precinct
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents using public transport providing a response)
Method
Drive
Dropped off by car
Ride a bicycle
Walk
Other
Not stated
Total
Method
Drive
Dropped off by car
Ride a bicycle
Walk
Other
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
45.1%
22.2%
0.0%
30.6%
2.1%
19
34.0%
17.9%
0.0%
47.2%
0.9%
12
31.7%
25.8%
0.0%
39.2%
3.3%
15
36.5%
19.8%
0.0%
40.5%
3.2%
10
49.6%
23.7%
0.7%
23.0%
3.0%
7
41.8%
37.3%
0.7%
14.9%
5.2%
8
163
118
135
136
142
142
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
42.5%
35.6%
1.4%
19.9%
0.7%
11
35.4%
34.7%
0.0%
28.6%
1.4%
11
69.7%
13.1%
0.0%
14.1%
3.0%
9
62.5%
31.3%
0.0%
6.3%
0.0%
10
72.3%
22.3%
0.0%
5.3%
0.0%
3
63.6%
29.9%
0.0%
6.5%
0.0%
3
157
158
108
122
97
110
There was some interesting variation in the proportion of respondents walking to
the public transport station / stop by respondent lifecycle stage (age structure).
Adolescents, older adults and senior citizens were more likely than other
respondents to walk to the public transport station / stop.
Page 74 of 216
City of Whittlesea – 2015 Household Survey
There was no variation in these results based on the respondents’ gender, however
it was observed that non-English speaking respondents were measurably more likely
than English speaking respondents to walk to the public transport station / stop.
Walking to public transport stations / stops
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
90%
80%
70%
60%
50%
39.2%
40%
34.5%
29.9%
30%
22.2%
39.2%
36.7%
27.8% 27.5%
20.1% 20.7%
22.6%
20%
10%
7.3%
0%
Purpose of public transport trips
Respondents were asked:
“What are all the destinations the person travels to by public transport for non-work
or study purposes?”
A total of 1,310 respondents (81.8%) using public transport at least once or twice a
year identified at least one purpose for their public transport trips.
The most commonly identified purpose was for entertainment, identified by a little
less than half (41.8%) of the respondents.
Approximately one-third of respondents using public transport did so to travel to
sporting events (36.4%) and shopping (34.7%).
Approximately one-sixth (17.4%) used public transport to travel to relatives / friends,
and a little more than ten percent did so to travel to cultural events.
Page 75 of 216
City of Whittlesea – 2015 Household Survey
Purpose of public transport trips (non-work/study)
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents using p/t for non-work/study)
Purpose
Entertainment venues
Sporting events
Shopping
Relatives / friends
Cultural events
Community facilities
Child care
Other
Total responses
Respondents selecting at least one destination
2015
Number
Percent
669
583
555
278
195
111
23
123
41.8%
36.4%
34.7%
17.4%
12.2%
6.9%
1.4%
7.7%
2,537
1,310 (81.8%)
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondents from Blossom Park and
Whittlesea Township using public transport to travel to entertainment venues.
 The lower than average proportion of respondents from Epping using public
transport to travel to entertainment venues.
 The higher than average proportion of respondents from South Morang, Doreen,
and the Rural North using public transport to travel to sporting events.
 The lower than average proportion of respondents from Bundoora and Lalor using
public transport to travel to sporting events.
 The higher than average proportion of respondents from Epping North using public
transport to travel to shopping.
 The lower than average proportion of respondents from Blossom Park and Doreen
using public transport to travel to shopping.
 The higher than average proportion of respondents from Epping North and
Whittlesea Township using public transport to travel to relatives / friends.
 The slightly higher than average proportion of respondents from Epping North using
public transport to travel to cultural events.
 The slightly higher than average proportion of respondents from Thomastown using
public transport to travel to community facilities.
Page 76 of 216
City of Whittlesea – 2015 Household Survey
Purpose of walking (non-work/study) by preincct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents using p/t for non-work/study)
Purpose
Entertainment venues
Sporting events
Shopping
Relatives / friends
Cultural events
Community facilities
Child care
Other
Total responses
Respondents selecting at least one destination
Purpose
Entertainment venues
Sporting events
Shopping
Relatives / friends
Cultural events
Community facilities
Child care
Other
Total responses
Respondents selecting at least one destination
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
39.9%
24.5%
41.7%
16.6%
12.3%
4.3%
0.0%
11.0%
35.6%
23.7%
40.7%
12.7%
10.2%
5.9%
0.0%
7.6%
42.2%
33.3%
33.3%
16.3%
14.8%
11.9%
3.7%
9.6%
30.1%
29.4%
33.8%
17.6%
14.0%
8.8%
1.5%
11.0%
48.6%
37.3%
44.4%
28.9%
21.8%
2.8%
2.1%
9.9%
47.2%
33.1%
35.2%
19.0%
8.5%
8.5%
2.8%
9.9%
245
161
223
199
278
233
77.9%
72.0%
88.1%
80.1%
83.8%
85.9%
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
51.6%
43.9%
26.8%
19.1%
11.5%
3.2%
0.0%
3.2%
46.2%
55.1%
36.7%
18.4%
10.8%
2.5%
0.0%
0.6%
40.7%
40.7%
29.6%
14.8%
14.8%
10.2%
1.9%
9.3%
41.0%
50.8%
19.7%
13.1%
10.7%
5.7%
1.6%
1.6%
51.5%
36.1%
33.0%
26.8%
15.5%
6.2%
0.0%
7.2%
40.0%
45.5%
27.3%
11.8%
6.4%
6.4%
0.0%
7.3%
250
269
175
176
171
159
79.6%
83.5%
76.9%
82.0%
88.7%
78.2%
Destination of public transport
Respondents using public transport for non-work or study trips were asked:
“Where (non-work or study) does the person travel to by public transport most
often?”
The following table provides details as to the suburb to which respondents travel
most often using public transport, broken down by the suburb from which the trip
originates.
The table includes the source suburbs located within the City of Whittlesea and with
a large enough sample of respondents to warrant publication.
Full details of all the source suburbs are available on request.
Attention is drawn to the fact that for all the source suburbs within the City of
Whittlesea included in the table, the most common destination suburb is the suburb
of Melbourne (postcode 3000).
Page 77 of 216
City of Whittlesea – 2015 Household Survey
Main destination suburb of using public transport (non-work/study)
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents using public transport for non-work/study providing response)
Suburb from
Destination
Suburb
Number
Percent
Bundoora
Melbourne
Bundoora
Preston
Lalor
Mill Park
Eltham
Various
47
3
1
1
1
1
2
83.9%
5.4%
1.8%
1.8%
1.8%
1.8%
3.6%
Epping
Melbourne
Various
Richmond
Lalor
Epping
Docklands
Frankston
East Melbourne
Preston
South Melbourne
South Morang
Regional/Rural Victoria
149
6
5
3
3
3
3
2
1
1
1
1
83.7%
3.4%
2.8%
1.7%
1.7%
1.7%
1.7%
1.1%
0.6%
0.6%
0.6%
0.6%
Lalor
Melbourne
Epping
Glenroy
Thornbury
Campbellfield
Albert Park
56
4
3
3
1
1
82.4%
5.9%
4.4%
4.4%
1.5%
1.5%
Mernda
Melbourne
Mernda
Greensborough
South Morang
Montmorency
Whittlesea
Airport West
Epping
Bundoora
Heidelberg
Various
36
7
5
3
2
2
1
1
1
1
1
60.0%
11.7%
8.3%
5.0%
3.3%
3.3%
1.7%
1.7%
1.7%
1.7%
1.7%
Whittlesea
Melbourne
Epping
Greensborough
Plenty
South Morang
Various
Interstate
15
1
1
1
1
1
1
71.4%
4.8%
4.8%
4.8%
4.8%
4.8%
4.8%
Page 78 of 216
City of Whittlesea – 2015 Household Survey
Main destination suburb of using public transport (non-work/study)
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents using public transport for non-work/study providing response)
Suburb from
Destination
Suburb
Number
Percent
Mill Park
Melbourne
Greensborough
Bundoora
Various
Epping
South Morang
Mill Park
East Melbourne
Coolaroo
Lalor
Glen Waverley
Preston
Nunawading
97
7
6
4
4
3
2
2
2
2
2
1
1
72.9%
5.3%
4.5%
3.0%
3.0%
2.3%
1.5%
1.5%
1.5%
1.5%
1.5%
0.8%
0.8%
South Morang
Melbourne
Mill Park
Richmond
Preston
Bundoora
Diamond Creek
South Morang
East Melbourne
Epping
Mernda
Reservoir
Greensborough
Whittlesea
Northcote
Heidelberg
219
4
4
3
3
3
3
2
2
2
1
1
1
1
1
87.6%
1.6%
1.6%
1.2%
1.2%
1.2%
1.2%
0.8%
0.8%
0.8%
0.4%
0.4%
0.4%
0.4%
0.4%
Thomastown
Melbourne
Epping
Preston
Reservoir
Richmond
Coburg
East Melbourne
Northcote
Thomastown
Bundoora
Mordialloc
Chelsea
South Morang
Various
Blackburn
Tullamarine
135
17
7
7
6
3
3
2
2
2
2
2
2
2
1
1
69.6%
8.8%
3.6%
3.6%
3.1%
1.5%
1.5%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
0.5%
0.5%
Wollert
Melbourne
Deer Park
Epping
Various
6
1
1
1
66.7%
11.1%
11.1%
11.1%
Page 79 of 216
City of Whittlesea – 2015 Household Survey
Factors encouraging more use of public transport
Respondents were asked:
“What would encourage the person to use public transport more often than
currently?”
Respondents were asked to identify all the factors that would encourage additional
public transport use. A total of 1,863 respondents (64.8%) identified 4,874 individual
responses. This result suggests that for approximately one-third of the respondents
there were no factors that would encourage additional public transport use.
It is interesting to note from these results that all seven of the listed factors were
identified by a significant proportion of respondents;
 A little less than one-third of respondents identified car parking at stations (29.7%)
and lower cost (29.0%).
 Approximately one-quarter of respondents identified more frequent services
(27.4%) and more / better security (22.5%).
 Approximately one-fifth of respondents identified better timetables (19.9%) and less
overcrowding (19.4%).
 Approximately one-sixth (17.7%) of respondents identified more stops near home.
Factors to encourage more frequent use of public transport
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Factor
Car parking at stations
Lower cost
More frequent services
More / better security
Better timetables
Less overcrowding
More stops near home
Other factors
Total responses
Respondents identifying at least one factor
Page 80 of 216
2015
Number
Percent
854
834
789
646
571
559
510
111
29.7%
29.0%
27.4%
22.5%
19.9%
19.4%
17.7%
3.9%
4,874
1,863 (64.8%)
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation in these results across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondents from Epping, Mill Park, Blossom
Park, South Morang, and Mernda identifying car parking at stations.
 The lower than average proportion of respondents from Lalor identifying car parking
at stations.
 The lower than average proportion of respondents from Mernda, Doreen, and the
Rural North identifying lower cost.
 The higher than average proportion of respondents from Blossom Park identifying
more frequent services.
 The lower than average proportion of respondents from the Rural North identifying
each of more / better security, better timetables, and less overcrowding.
 The higher than average proportion of respondents from Mernda, Doreen,
Whittlesea Township and the Rural North identifying more stops near home.
Factors to encourage more frequent use of public transport by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Factor
Car parking at stations
Lower cost
More frequent services
More / better security
Better timetables
Less overcrowding
More stops near home
Other factors
Total responses
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
26.1%
31.1%
23.5%
26.5%
19.7%
21.6%
14.4%
6.1%
15.7%
29.9%
22.0%
27.2%
26.8%
17.3%
15.4%
1.6%
20.4%
30.3%
25.3%
27.1%
18.6%
19.0%
10.0%
1.8%
35.6%
35.1%
32.2%
29.7%
21.3%
24.7%
13.4%
2.9%
30.9%
26.5%
26.5%
15.3%
21.5%
13.1%
14.9%
5.8%
35.0%
30.3%
30.3%
18.1%
20.5%
20.9%
14.2%
3.1%
446
396
337
466
425
438
63.4%
66.1%
66.5%
54.9%
68.1%
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
37.5%
32.1%
37.2%
26.4%
19.5%
23.1%
22.7%
2.5%
35.2%
33.3%
26.1%
20.3%
13.0%
22.6%
11.5%
1.5%
38.7%
16.7%
33.3%
15.8%
19.8%
18.5%
37.4%
9.9%
31.8%
18.0%
23.5%
13.8%
20.3%
13.4%
35.5%
8.3%
33.2%
24.0%
30.0%
19.4%
18.9%
13.8%
39.2%
9.2%
23.7%
14.7%
20.9%
11.9%
10.2%
5.1%
37.9%
6.8%
557
427
422
357
407
232
65.1%
64.4%
59.4%
70.5%
59.9%
Respondents identifying at least one factor 62.9%
Factor
Car parking at stations
Lower cost
More frequent services
More / better security
Better timetables
Less overcrowding
More stops near home
Other factors
Total responses
Respondents identifying at least one factor 69.3%
Page 81 of 216
City of Whittlesea – 2015 Household Survey
Ease of transport
Respondents were asked:
“Which of the following best describes each of the four transport methods for
members of your household?”
There was relatively little meaningful variation in these results in 2015 compared to
those reported in 2014.
These results can best be summarised as follows:
 Car – a little more than half of the respondents (57.9% up from 56.8%) can easily get
to places when needed by car, approximately one-sixth (15.8%) sometimes have
difficulty and approximately one-fifth (21.5%) often have difficulty or unable to get
to places when needed by car.
 Public transport – A little more than one-quarter of respondents (27.1%) can easily
or sometimes have difficulty getting to places when needed, and a little less than
one-third (31.4%) often have difficulty or cannot get to places when needed. It is
observed that 41.5% of respondents either do not use this form of transport or did
not provide a response relating to public transport.
 Bicycle – The overwhelming majority of respondents (88.9%) either do not use this
form of transport (27.1%) or did not provide a response in relation to bicycle
transport (61.8%). Of those providing a response, a little less than five percent can
easily get to places when needed or sometimes have difficulty, and a little less than
ten percent often have difficulty or cannot get to places when needed by bicycle.
 Walking – A little more than two-thirds of respondents (66.7%) either do not use
this form of transport (2.3%) or did not provide a response in relation to walking
transport (64.4%). Of those providing a response, approximately one-sixth (14.7%)
either can easily get to places when needed or sometimes have difficulty, and
almost one-fifth (18.6%) often have difficulty or cannot get to places by walking.
Transport method
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Survey
Walk
Bicycle
Public
transport
Car
Multiple
Total
households
Can easily get to places when
needed
Sometimes have difficulty getting
to the places needed
Often have difficulty getting to
the places needed
2014
2015
2014
2015
2014
2015
2014
2015
2014
2015
2014
2015
11.3%
7.7%
9.4%
7.0%
7.6%
7.2%
10.0%
11.4%
3.3%
2.3%
58.4%
64.4%
1.3%
0.2%
4.5%
3.1%
3.7%
3.5%
2.9%
4.3%
23.5%
27.1%
64.1%
61.8%
6.1%
3.2%
21.3%
23.9%
16.4%
18.7%
11.4%
12.7%
8.7%
7.4%
36.1%
34.1%
56.8%
57.9%
12.2%
15.8%
10.8%
11.7%
8.9%
9.8%
5.5%
6.6%
5.8%
0.0%
9.0%
18.1%
2.1%
3.6%
1.1%
3.4%
0.8%
2.0%
6.3%
9.2%
80.7%
63.7%
1,028
1,000
1,028
1,000
1,028
1,000
1,028
1,000
1,028
1,000
1,028
1,000
Cannot get to the places needed
Don't use this form of transport
Not stated
Page 82 of 216
City of Whittlesea – 2015 Household Survey
Housing
Dwelling structure
Household respondents were asked:
“How would you describe the structure of this dwelling?”
Consistent with the results recorded in the two previous Household Surveys, the
overwhelming majority of respondent households (92.0%) were currently residing in
separate detached houses.
Dwelling structure
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Structure
Separate detached house
Townhouse or Duplex
Multi-unit, apartment, flat / shop top housing
Other
Not stated
Total households
2015
Number
Percent
2014
2013
786
42
17
9
146
92.0%
4.9%
2.0%
1.1%
86.6%
6.5%
5.0%
1.9%
145
91.5%
2.7%
4.7%
1.1%
105
1,000
100%
1,028
999
There was some variation in this result across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The lower than average proportion of respondent households living in separate
houses in Thomastown and Epping North.
 The slightly higher than average proportion of respondent households living in
separate houses in Mernda.
 The higher than average proportion of respondent households living in townhouses
/ duplexes in Epping North and to a lesser extent South Morang.
 The slightly higher than average proportion of respondent households living in
apartments in Thomastown.
Page 83 of 216
City of Whittlesea – 2015 Household Survey
Dwelling structure by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Structure
Separate detached house
Townhouse or Duplex
Multi-unit, apartment, flat / shop top housing
Other
Not stated
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
89.9%
3.8%
2.5%
3.8%
13
95.7%
1.4%
1.4%
1.4%
17
84.8%
7.6%
7.6%
0.0%
18
91.1%
5.1%
2.5%
1.3%
15
75.3%
20.5%
1.4%
2.7%
11
97.2%
2.8%
0.0%
0.0%
12
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
98.7%
1.3%
0.0%
0.0%
9
89.0%
9.8%
1.2%
0.0%
5
100.0%
0.0%
0.0%
0.0%
8
96.7%
1.6%
0.0%
1.6%
6
88.6%
5.7%
4.3%
1.4%
14
94.0%
1.5%
0.0%
4.5%
9
85
87
78
67
84
76
Total households
Structure
Separate detached house
Townhouse or Duplex
Multi-unit, apartment, flat / shop top housing
Other
Not stated
Total households
Housing situation
Household respondents were asked:
“How would you describe the current housing situation of this household?”
In 2015, the Household Survey found that a little less than half of the respondent
households fully owned their home, a result that has been consistent at this level for
many years.
As in previous years, a slightly smaller but still significant proportion of respondent
households (40.7% up from 39.3%) were purchasing their home.
A little less than one-sixth of respondent households were renting their current
home. This result is also in line with previous Household Surveys over a long period
of time, although down marginally on the 19.7% recorded in 2014.
Housing situation
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Situation
Fully own this home
Purchasing this home
Renting this home
Renting from Office of Housing
Other
Not stated
Total households
Page 84 of 216
2015
Number
Percent
2014
2013
2012
2011
2007
392
368
135
3
7
95
43.3%
40.7%
14.9%
0.3%
0.8%
39.7%
39.3%
19.7%
0.7%
0.7%
139
43.3%
40.0%
14.9%
0.8%
1.0%
100
47.1%
39.9%
12.8%
na
0.2%
18
45.0%
42.7%
12.3%
na
na
42
45.5%
41.0%
13.4%
na
na
84
1,000
100%
1,028
999
1,049
1,112
782
City of Whittlesea – 2015 Household Survey
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Bundoora,
Lalor, Thomastown, and the Rural North owning their home outright.
 The lower than average proportion of respondent households from Epping North,
Mernda, and Doreen owning their home outright.
 The higher than average proportion of respondent households from Epping North,
Mernda, and Doreen purchasing their home.
 The lower than average proportion of respondent households from Bundoora, Lalor,
Thomastown, and the Rural North purchasing their home.
 The higher than average proportion of respondent households from Epping North
renting their home.
 The lower than average proportion of respondent households from Mill Park and the
Rural North renting their home.
Housing situation by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Situation
Fully own this home
Purchasing this home
Renting this home
Renting from Office of Housing
Other
Not stated
Total households
Situation
Fully own this home
Purchasing this home
Renting this home
Renting from Office of Housing
Other
Not stated
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
55.4%
26.5%
16.9%
0.0%
1.2%
9
51.3%
26.3%
19.7%
1.3%
1.3%
10
52.1%
28.8%
19.2%
0.0%
0.0%
11
41.8%
39.2%
16.5%
0.0%
2.5%
15
15.2%
55.7%
29.1%
0.0%
0.0%
5
48.1%
44.3%
5.1%
1.3%
1.3%
4
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
47.9%
41.1%
11.0%
0.0%
0.0%
12
38.1%
45.2%
16.7%
0.0%
0.0%
3
18.3%
69.0%
12.7%
0.0%
0.0%
7
23.8%
65.1%
11.1%
0.0%
0.0%
4
48.0%
38.7%
13.3%
0.0%
0.0%
9
71.2%
24.7%
4.1%
0.0%
0.0%
3
85
87
78
67
84
76
Page 85 of 216
City of Whittlesea – 2015 Household Survey
Housing payments
Household respondents were asked:
“What is the home loan repayment or rent payment on this dwelling per month?”
The median weekly housing payment of respondent households in the 2015
Household Survey was $374 per week. This result is a combination of the following:
 The median weekly mortgage payment was $417 per week in 2015, a decline of
7.4% on the 2014 median of $450 and similar to the $412 recorded in 2013.
 The median weekly rental payment was $337 per week in 2015, a decline of less
than one percent on the 2014 median of $340, but similar to the 2013 median of
$338.
Home loan or rent repayments
City of Whittlesea - 2015 Household Survey
(Number and percent of households with a mortgage or rental payments providing a response)
2015
Number
Percent
Response
2014
2013
2012
$1 - $99 per week
$100 - $199 per week
$200 - $299 per week
$300 - $399 per week
$400 - $499 per week
$500 or more per week
Not stated
12
38
57
157
88
101
52
2.6%
8.4%
12.6%
34.7%
19.4%
22.3%
1.3%
4.9%
16.5%
30.4%
21.1%
25.8%
57
1.2%
4.2%
17.9%
35.6%
15.8%
25.3%
71
2.1%
7.8%
14.7%
28.4%
19.8%
26.5%
19
Total households
505
100%
530
501
543
Home loan or rent repayments
City of Whittlesea - 2015 Household Survey
(Number and percent of households with a mortgage or rental payments providing a response)
Response
$1 - $99 per week
$100 - $199 per week
$200 - $299 per week
$300 - $399 per week
$400 - $499 per week
$500 or more per week
Not stated
Total households
Page 86 of 216
2015
Mortgagees
2014
2013
2012
2015
2014
Rental
2013
2012
3.5%
9.7%
10.8%
21.8%
23.4%
30.8%
44
0.9%
5.0%
15.5%
15.4%
25.6%
37.6%
37
1.6%
5.1%
16.8%
23.8%
19.3%
33.4%
51
2.1%
7.7%
11.4%
20.6%
23.1%
34.8%
12
0.8%
5.4%
19.2%
63.8%
10.0%
0.8%
8
1.8%
4.8%
18.5%
59.7%
12.2%
3.0%
20
1.7%
0.8%
21.5%
65.3%
7.4%
5.0%
20
2.3%
8.5%
25.2%
53.2%
9.7%
0.0%
6
368
349
360
411
138
181
141
132
City of Whittlesea – 2015 Household Survey
There was significant variation in the median weekly housing costs across the twelve
precincts comprising the City of Whittlesea; with respondent households from Mill
Park, Thomastown, and Lalor reporting lower housing costs, and respondent
households from Doreen, the Rural North, Mernda, and Bundoora reporting
somewhat higher housing costs.
Median rent / mortgage payments
City of Whittlesea - 2015 Household Survey
($ per week)
$500
$452
$450
$429
$421
$418
$411
$410
$400
$399
$374
$367
$358
$350
$348
$341
$333
$300
$250
$200
$150
$100
$50
$0
Home loan or rent repayments by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of households with a mortgage or rental payments providing a response)
Response
$1 - $99 per week
$100 - $199 per week
$200 - $299 per week
$300 - $399 per week
$400 - $499 per week
$500 or more per week
Not stated
Total households
Response
$1 - $99 per week
$100 - $199 per week
$200 - $299 per week
$300 - $399 per week
$400 - $499 per week
$500 or more per week
Not stated
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
0.0%
5.9%
8.8%
32.4%
14.7%
38.2%
2
5.7%
17.1%
11.4%
45.7%
14.3%
5.7%
1
0.0%
12.1%
21.2%
39.4%
6.1%
21.2%
2
2.6%
2.6%
12.8%
53.8%
17.9%
10.3%
5
1.6%
3.2%
14.3%
27.0%
33.3%
20.6%
4
6.1%
12.1%
15.2%
33.3%
12.1%
21.2%
7
36
36
35
44
67
40
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
0.0%
14.7%
8.8%
26.5%
20.6%
29.4%
4
2.3%
14.0%
9.3%
20.9%
30.2%
23.3%
9
1.9%
0.0%
11.3%
32.1%
20.8%
34.0%
5
0.0%
0.0%
7.0%
25.6%
32.6%
34.9%
5
12.1%
6.1%
15.2%
24.2%
24.2%
18.2%
6
0.0%
14.3%
9.5%
19.0%
23.8%
33.3%
0
38
52
58
48
39
21
Page 87 of 216
City of Whittlesea – 2015 Household Survey
Housing stress
Household respondents were asked:
“Have the household’s monthly rental or mortgage payments placed stress on the
household’s finances in the last twelve months?”
This question relating to the perception of housing related financial stress was
included for the first time in the 2015 Household Survey. Metropolis Research has an
identical question in the Governing Melbourne research project, conducted annually
across metropolitan Melbourne since 2010.
A little more than half (51.0%) of rental and mortgagee respondent households
reported that their housing costs place no or low stress on the households’ finances.
This is slightly lower than the 59.1% average across metropolitan Melbourne in 2014.
A little less than one-third (31.6%) of rental and mortgagee respondent households
reported that they are experiencing moderate housing related financial stress.
Of most importance is the fact that a little more than one-sixth (17.3%) reported
heavy housing related financial stress. This result is significantly higher than the
metropolitan Melbourne average of 5.5% as recorded in the 2014 Governing
Melbourne research. The average for the eight growth area councils across
metropolitan Melbourne in 2014 was 3.9%.
Housing related financial stress
City of Whittlesea - 2015 Household Survey
(Number & percent of mortgagee & rental households providing a response)
Stress
2015
Number
Percent
metro.
Melb.*
No stress
Low stress
Moderate stress
Heavy stress
Can't say / not applicable
121
121
150
82
32
25.5%
25.5%
31.6%
17.3%
27.8%
31.3%
35.4%
5.5%
61
Total
506
100%
406
(*) Metropolis Research, 2014 Governing Melbourne
There was some interesting variation in these results between mortgagee and rental
household respondents.
 Rental household respondents were more likely than mortgagee household
respondents to report heavy, and somewhat less likely to report moderate housing
related financial stress.
Page 88 of 216
City of Whittlesea – 2015 Household Survey
Housing related financial stress
City of Whittlesea - 2015 Household Survey
(Percent of mortgagee and rental respondent households providing a response)
100%
Heavy stress
90%
Moderate stress
Low stress
80%
70%
15.2%
22.3%
60%
50%
40%
33.3%
27.3%
30%
20%
10%
25.6%
25.2%
Mortgagees
Renters
0%
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Lalor and Mill
Park reporting no housing related financial stress.
 The lower than average proportion of respondent households from Epping North,
Whittlesea Township, and the Rural North reporting no housing related financial
stress.
 The higher than average proportion of respondent households from Epping North
and the Rural North reporting low housing related financial stress.
 The lower than average proportion of respondent households from Thomastown
and Mill Park reporting low housing related financial stress.
 The higher than average proportion of respondent households from Blossom Park
and Whittlesea Township reporting moderate housing related financial stress.
 The lower than average proportion of respondent households from Bundoora and
Lalor reporting moderate housing related financial stress.
 The higher than average proportion of respondent households from Thomastown
reporting heavy housing related financial stress.
 The lower than average proportion of respondent households from South Morang
and the Rural North reporting heavy housing related financial stress.
Page 89 of 216
City of Whittlesea – 2015 Household Survey
Housing related financial stress by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of mortgagee and rental households providing a response)
Stress
No stress
Low stress
Moderate stress
Heavy stress
Can't say / not applicable
Total
Stress
No stress
Low stress
Moderate stress
Heavy stress
Can't say / not applicable
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
29.4%
26.5%
20.6%
23.5%
2
34.3%
25.7%
22.9%
17.1%
1
21.9%
15.6%
34.4%
28.1%
3
17.5%
30.0%
30.0%
22.5%
4
9.8%
37.7%
36.1%
16.4%
6
34.2%
18.4%
34.2%
13.2%
2
36
36
35
44
67
40
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
20.0%
28.6%
40.0%
11.4%
3
29.8%
31.9%
29.8%
8.5%
5
23.6%
23.6%
36.4%
16.4%
3
27.7%
21.3%
34.0%
17.0%
1
13.9%
30.6%
41.7%
13.9%
3
16.7%
50.0%
27.8%
5.6%
3
38
52
58
48
39
21
Period of residence
Respondents were asked:
“How long has the person lived at this address?”
In 2015 there was a decline in the proportion of respondents who had lived at the
current address for less than five years compared to 2014 (33.5% down from 40.8%),
and a commensurate increase in the proportion who had lived at the current address
for more than five years (66.5% up from 59.2%).
These results do reinforce the fact that even in established precincts of the City of
Whittlesea, a significant proportion of respondents will have moved within the last
five years, and many of these movements are within the local area.
Period of residence at current address
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Period
2015
Number
Percent
2014
2012
2007
2002
1997
Less than one year
One to less than five years
Five to less than ten years
Ten years or more
Not stated
267
666
592
1,262
88
9.6%
23.9%
21.2%
45.3%
12.9%
27.9%
18.6%
40.6%
107
10.9%
28.8%
17.5%
42.8%
80
12.0%
23.7%
22.2%
42.1%
60
11.8%
26.9%
16.8%
44.7%
58
9.3%
28.9%
21.6%
40.2%
76
Total
2,875
100%
3,031
2,924
2,291
2,734
2,518
Page 90 of 216
City of Whittlesea – 2015 Household Survey
Period of residence at current address by precinct
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
90%
One to less than five years
80%
Less than one year
70%
60%
62.0%
9.4%
17.4%
Pa
rk
5.8%
15.1% 11.0%
2.3% 3.7%
W
M
i ll
5.2%
15.9%
al
No
rth
Bl
os
so
m
Pa
rk
9.6%
Ru
r
W
of
9.1%
24.4% 17.3%
La
lo
r
an
g
n
Ci
ty
23.9%
hi
hi
ttl
ttl
es
es
ea
ea
To
w
ns
hi
p
Bu
nd
oo
ra
16.3%
8.3% 12.1% 4.1%
M
or
nd
a
M
er
Ep
pi
ng
No
r
th
0%
5.9%
17.9%
31.5%
as
to
w
14.6%
Do
re
en
10%
30.1% 23.8%
So
ut
h
45.5%
20%
ng
30%
Ep
pi
40%
Th
om
50%
There was some variation in this result across the twelve precincts comprising the
City of Whittlesea, with particular attention drawn to the following:
 Respondents from Epping North, South Morang, and Lalor were marginally more
likely than average to have been at the current address for less than one year.
 Respondents from Epping North, Mernda, and to a lesser extent Thomastown and
Doreen were more likely than average to have lived at the current address for one to
less than five years.
 Respondents from Lalor, Blossom Park, and the Rural North were less likely to have
lived at the current address for one to less than five years.
 Respondents from Mernda and Doreen were more likely than average to have lived
at the current address for five to less than ten years.
 Respondents from Thomastown and the Rural North were less likely than average to
have lived at the current address for five to less than ten years.
 Respondents from Bundoora, Lalor, Mill Park, Blossom Park, and the Rural North
were more likely than average to have lived at the current address for ten years or
more.
 Respondents from Mernda and Doreen, and the Epping North were less likely than
average to have lived at the current address for more than ten years.
Page 91 of 216
City of Whittlesea – 2015 Household Survey
Period of residence at current address by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Period
Less than one year
One to less than five years
Five to less than ten years
Ten years or more
Not stated
Total
Period
Less than one year
One to less than five years
Five to less than ten years
Ten years or more
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
9.4%
17.3%
14.1%
59.2%
9
15.9%
9.1%
11.6%
63.4%
22
4.1%
31.5%
16.0%
48.4%
2
12.1%
23.8%
13.0%
51.1%
8
14.6%
62.0%
16.4%
6.9%
1
5.8%
17.4%
17.8%
59.1%
12
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
3.7%
11.0%
18.8%
66.5%
5
16.3%
17.9%
29.6%
36.2%
4
5.9%
45.5%
41.4%
7.2%
0
8.3%
30.1%
55.1%
6.5%
1
5.2%
24.4%
21.1%
49.3%
4
2.3%
15.1%
10.5%
72.1%
5
277
261
222
217
217
177
Previous location of residence
Respondents living at their current address less than five years were asked:
“Where did the person live previously?”
Consistent with the results recorded in previous years, approximately half of these
respondents had previously lived in the City of Whittlesea.
Metropolis Research does note that this result has declined marginally in each of the
last three Household Surveys, down from 55.0% in 2012 to 48.8% in 2015.
It is observed that approximately one-fifth of respondents (21.3% up from 18.4%)
who had moved in the last five years had previously lived in the north eastern region
(the region containing the City of Whittlesea).
Approximately ten percent of respondents who had moved in the last five years had
previously lived interstate or overseas, a result that has been relatively stable since
2013.
Page 92 of 216
City of Whittlesea – 2015 Household Survey
Previous region of residence
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents 5 yrs & over at current address less than 5 yrs providing a response)
Region
2015
Number
Percent
2014
2013
2012
City of Whittlesea
North eastern Melbourne
Interstate / International
North western Melbourne
Inner eastern Melbourne
Outer western Melbourne
Regional / Rural Victoria
Inner Melbourne
Outer eastern Melbourne
Southern Melbourne
South eastern Melbourne
Mornington Peninsula
Not stated
382
167
83
48
34
23
17
9
7
6
4
3
149
48.8%
21.3%
10.6%
6.1%
4.3%
2.9%
2.2%
1.1%
0.9%
0.8%
0.5%
0.4%
51.5%
18.4%
9.5%
4.2%
5.5%
3.0%
0.9%
3.3%
1.5%
0.8%
0.9%
0.3%
220
52.4%
21.9%
10.5%
3.2%
1.9%
2.4%
2.0%
2.2%
1.7%
1.8%
0.1%
na
116
55.0%
20.6%
6.7%
4.1%
2.5%
4.7%
1.2%
1.0%
1.3%
1.5%
1.2%
na
33
Total
932
100%
1,194
903
939
There was some interesting variation in these results across the twelve precincts
comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondents from Blossom Park, Mernda,
Whittlesea Township, and the Rural North previously living in the City of Whittlesea.
 The lower than average proportion of respondents from Bundoora previously living
in the City of Whittlesea.
 The higher than average proportion of respondents from Lalor, and Doreen
previously living in the north eastern region of Melbourne.
 The higher than average proportion of respondents from Epping North, Mill Park,
and Whittlesea Township previously living interstate / overseas.
 The lower than average proportion of respondents from Lalor, Blossom Park, and
the Rural North previously living interstate / overseas.
 The higher than average proportion of respondents from Bundoora and to a lesser
extent Blossom Park previously living in the inner eastern region of Melbourne.
 The slightly higher than average proportion of respondents from Bundoora
previously living in inner Melbourne and regional / rural Victoria.
 The slightly higher than average proportion of respondents from Doreen previously
living in the outer eastern region of Melbourne.
 The slightly higher than average proportion of respondents from the Rural North
previously living in southern Melbourne.
Page 93 of 216
City of Whittlesea – 2015 Household Survey
Previous region of residence by precinct
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents 5 yrs & over at current address less than 5 yrs providing a response)
Region
City of Whittlesea
North eastern Melbourne
Interstate / International
North western Melbourne
Inner eastern Melbourne
Outer western Melbourne
Regional / Rural Victoria
Inner Melbourne
Outer eastern Melbourne
Southern Melbourne
South eastern Melbourne
Mornington Peninsula
Not stated
Total
Region
City of Whittlesea
North eastern Melbourne
Interstate / International
North western Melbourne
Inner eastern Melbourne
Outer western Melbourne
Regional / Rural Victoria
Inner Melbourne
Outer eastern Melbourne
Southern Melbourne
South eastern Melbourne
Mornington Peninsula
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
35.7%
14.3%
10.7%
0.0%
17.9%
1.8%
7.1%
7.1%
1.8%
1.8%
0.0%
1.8%
12
42.6%
46.3%
1.9%
3.7%
3.7%
0.0%
0.0%
0.0%
0.0%
0.0%
1.9%
0.0%
4
43.0%
18.0%
11.6%
18.8%
1.4%
2.9%
4.3%
0.0%
0.0%
0.0%
0.0%
0.0%
9
56.2%
16.4%
5.5%
9.6%
5.5%
0.0%
0.0%
1.4%
1.4%
2.7%
1.4%
0.0%
10
50.5%
11.3%
23.1%
4.8%
1.1%
4.3%
0.5%
0.5%
0.0%
0.0%
1.6%
2.2%
24
39.4%
24.2%
21.2%
0.0%
3.0%
9.1%
0.0%
0.0%
0.0%
3.0%
0.0%
0.0%
23
68
58
78
83
210
56
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
61.5%
15.4%
0.0%
10.3%
10.3%
2.6%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
1
50.0%
16.3%
11.3%
5.0%
5.0%
5.0%
3.8%
3.8%
0.0%
0.0%
0.0%
0.0%
8
69.8%
14.0%
8.1%
1.2%
0.0%
3.5%
3.5%
0.0%
0.0%
0.0%
0.0%
0.0%
28
36.1%
38.9%
4.2%
0.0%
9.7%
1.4%
2.8%
0.0%
6.9%
0.0%
0.0%
0.0%
11
57.1%
24.5%
14.3%
0.0%
0.0%
0.0%
0.0%
0.0%
2.0%
0.0%
0.0%
2.0%
14
69.2%
19.2%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
3.8%
7.7%
0.0%
0.0%
4
40
88
114
83
63
30
Potential emigration
Respondents were asked:
“Does the person expect to move from this dwelling within the next twelve months?”
There was a significant decline in the 2015 Household Survey in the proportion of
respondents definitely moving from their current dwelling in the next twelve
months, declining from 14.5% in 2014 to 3.5% in 2015.
The proportion of respondents potentially moving from their current address in the
next twelve months also declined, but only marginally from 8.1% to 7.7%.
Metropolis Research does note that this question has been somewhat volatile in
recent years, with the proportion of respondents not moving in the next twelve
months varying from a high of 91.9% in 2012, to a low of 65.1% in 2013.
Page 94 of 216
City of Whittlesea – 2015 Household Survey
Potential to move from current address within 12 months
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Response
2015
Number
Percent
2014
2013
2012
Yes - definitely
Yes - possibly
No
Can't say
101
220
2,184
370
3.5%
7.7%
76.0%
12.9%
14.5%
8.1%
67.4%
9.9%
15.1%
9.8%
65.1%
10.0%
91.9%
na
Total
2,875
100%
3,031
2,892
2,924
8.1%
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The slightly higher than average proportion of respondents from Epping and South
Morang potentially moving from their current dwelling in the next twelve months.
 The slightly lower than average proportion of respondents form Blossom Park and
Lalor potentially moving from their current dwelling in the next twelve months.
Potential to move from current address within 12 months by precinct
City of Whittlesea - 2015 Household Survey
(Percent of total respondents)
50%
45%
Possibly
40%
Definitely
35%
30%
25%
20%
15%
5%
8.8%
7.7%
5.0%
2.8%
3.5%
5.4%
7.8%
1.8%
6.2%
2.3%
5.9%
2.4%
2.9%
2.9%
2.4%
2.0%
So
u
th
Ep
pi
n
g
M
or
an
Ep
g
pi
ng
No
rth
M
er
nd
a
W
B
un
hi
ttl
do
es
or
ea
a
To
w
Ci
ns
ty
hi
of
p
W
hi
ttl
es
ea
Th
om
as
to
w
n
Do
re
en
Ru
ra
lN
or
th
M
i ll
Pa
Bl
rk
os
so
m
Pa
rk
0%
4.9%
13.0% 13.0% 10.2%
11.7%
8.3%
4.2% 2.7% 4.4% 2.3%
La
lo
r
10%
There was some variation in these results based on the respondents’ age, gender
and preferred language spoken at home, with attention drawn to the following:
 Young children and young adults were slightly more likely than average to
potentially move from their current address within the next twelve months.
 Older adults and senior citizens were significantly less likely to potentially move from
their current address within the next five years.
 English speaking respondents were marginally but not measurably more likely than
non-English speaking respondents to potentially move from their current address in
the next twelve months.
Page 95 of 216
City of Whittlesea – 2015 Household Survey
Potential to move from current address within 12 months
City of Whittlesea - 2015 Household Survey
(Percent of total respondents)
50%
45%
Possibly
40%
Definitely
35%
30%
25%
20%
15%
10%
5%
0%
14.3%
11.8%
5.1%
2.3%
11.4%
9.4%
1.9%
5.1%
6.9%
5.9%
5.1%
3.6%
2.2%
1.6%
1.9%
8.0%
7.5%
9.0%
2.8%
4.3%
4.0%
5.7%
2.8%
Potential future suburb of residence
Respondents potentially moving within 12 months were asked:
“Where is the person most likely to move?”
Of the 322 respondents potentially moving from their current address in the next
five years and able to nominate a potential future suburb of residence, a little more
than half (57.7%) reported that they will potentially stay within the City of
Whittlesea. A further 12.9% anticipate staying within the north eastern region of
Melbourne (the region containing the City of Whittlesea).
Potential future region of residence
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents potentially moving within 12 months providing a response)
Region
2015
Number
Percent
2014
2013
2012
City of Whittlesea
Interstate / International
Inner Melbourne
North eastern Melbourne
South eastern Melbourne
Inner eastern Melbourne
North western Melbourne
Outer western Melbourne
Southern Melbourne
Regional / Rural Victoria
Mornington Peninsula
Outer eastern Melbourne
Not stated
112
16
10
25
1
8
4
0
3
7
7
1
128
57.7%
8.2%
5.2%
12.9%
0.5%
4.1%
2.1%
0.0%
1.5%
3.6%
3.6%
0.5%
56.2%
13.9%
11.2%
10.4%
2.8%
2.0%
1.6%
0.8%
0.8%
0.4%
0.0%
0.0%
438
64.1%
4.2%
5.1%
11.0%
0.0%
2.5%
1.3%
0.4%
0.0%
8.0%
3.0%
0.4%
482
62.1%
2.5%
1.9%
15.5%
0.0%
5.6%
3.7%
1.2%
0.0%
7.5%
0.0%
0.0%
75
Total
322
100%
689
719
236
Page 96 of 216
City of Whittlesea – 2015 Household Survey
A little less than ten percent of these respondents anticipate moving interstate or
overseas, and a small proportion anticipate moving to inner Melbourne or inner
eastern Melbourne.
The following table provides the precinct level results for this question, although
caution should be exercised in the interpretation of these results given the very
small sample of respondents potentially leaving their current address in the next
twelve months.
Potential future region of residence
City of Whittlesea - 2014 Household Survey
(Number & percent of respondents potentially moving within 12 months)
Region
City of Whittlesea
Interstate / International
Inner Melbourne
North eastern Melbourne
South eastern Melbourne
Inner eastern Melbourne
North western Melbourne
Outer western Melbourne
Southern Melbourne
Regional / Rural Victoria
Mornington Peninsula
Outer eastern Melbourne
Not stated
Total
Region
City of Whittlesea
Interstate / International
Inner Melbourne
North eastern Melbourne
South eastern Melbourne
Inner eastern Melbourne
North western Melbourne
Outer western Melbourne
Southern Melbourne
Regional / Rural Victoria
Mornington Peninsula
Outer eastern Melbourne
Not stated
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
57.6%
0.0%
15.2%
15.2%
0.0%
12.1%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
27
78.9%
10.5%
0.0%
0.0%
10.5%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
32
76.0%
24.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
42
43.5%
0.0%
34.8%
17.4%
0.0%
0.0%
4.3%
0.0%
0.0%
0.0%
0.0%
0.0%
24
51.4%
2.9%
17.1%
0.0%
0.0%
8.6%
11.4%
8.6%
0.0%
0.0%
0.0%
0.0%
49
14.3%
50.0%
14.3%
0.0%
14.3%
0.0%
0.0%
0.0%
7.1%
0.0%
0.0%
0.0%
47
60
51
67
47
84
61
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
66.7%
33.3%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
48
76.2%
14.3%
4.8%
4.8%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
28
61.1%
0.0%
0.0%
38.9%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
38
7.1%
0.0%
28.6%
64.3%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
29
73.1%
23.1%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
3.8%
0.0%
0.0%
52
50.0%
50.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
28
57
49
56
43
78
32
Page 97 of 216
City of Whittlesea – 2015 Household Survey
Communication and consultation
Preferred methods to communicate with Council
Household respondents were asked:
“How would you and members of your household prefer to communicate with
Council when you have a Council matter to deal with?”
A total of 874 respondent households (87.4%) identified at least one method by
which their household would prefer to communicate with Council when they have a
matter to deal with, an almost identical result to that recorded in 2014.
Telephone remains far and away the most commonly preferred method of
communicating with Council, identified by two-thirds (66.9%) of respondent
households in 2015, up from 57.9% in 2014.
Approximately one-third of respondent households prefer to contact Council via
email (34.2%), or to contact Council in person at a Council office (32.5%).
The proportion of respondent households that preferred to contact Council via
traditional mail declined for the second consecutive year, down from 29.4% in 2013
to 21.2% in 2015.
It is also observed that the proportion of respondent households preferring to
contact Council via social media (Facebook and Twitter) essentially doubled in 2015,
up from 4.7% in 2013 and 3.7% in 2014 to 7.4% in 2015.
Preferred methods of communicating with Council
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Telephone
Email
In person at Council office
Mail
City of Whittlesea website
Mobile phone app
Through public meetings
Facebook
Twitter
Other
Total responses
Total households providing response
Page 98 of 216
2015
Number
Percent
2014
2013
57.9%
37.0%
29.0%
27.7%
12.7%
8.3%
5.2%
3.3%
0.4%
1.0%
61.5%
33.7%
32.7%
29.4%
14.5%
5.6%
5.2%
3.5%
1.2%
0.8%
1,884
1,875
1,880
874 (87.4%)
891
915
669
342
325
212
132
66
59
62
11
6
66.9%
34.2%
32.5%
21.2%
13.2%
6.6%
5.9%
6.2%
1.1%
0.6%
City of Whittlesea – 2015 Household Survey
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from South Morang
preferring to contact Council by telephone.
 The lower than average proportion of respondent households from Mill Park
preferring to contact Council by telephone.
 The higher than average proportion of respondent households from Epping North,
Blossom Park, Mernda, and Doreen preferring to contact Council by email.
 The lower than average proportion of respondent households from Lalor and
Thomastown preferring to contact Council by email.
 The higher than average proportion of respondent households from Mill Park and
South Morang preferring to contact Council in person at the Council office.
 The lower than average proportion of respondent households from Mernda
preferring to contact Council by traditional mail.
 The higher than average proportion of respondent households from South Morang,
Mernda, and Doreen preferring to contact Council via the Council website.
 The higher than average proportion of respondent households from Epping North,
Mernda, and Doreen preferring to contact Council via a mobile phone app.
 The higher than average proportion of respondent households from Mernda and
Doreen preferring to contact Council by Facebook.
Page 99 of 216
City of Whittlesea – 2015 Household Survey
Preferred methods of communicating with Council by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Telephone
Email
In person at Council office
Mail
City of Whittlesea website
Mobile phone app
Through public meetings
Facebook
Twitter
Other
Total households
Total households providing response
Response
Telephone
Email
In person at Council office
Mail
City of Whittlesea website
Mobile phone app
Through public meetings
Facebook
Twitter
Other
Total households
Total households providing response
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
65.2%
34.8%
30.4%
23.9%
15.2%
6.5%
5.4%
3.3%
0.0%
0.0%
66.3%
20.9%
27.9%
25.6%
8.1%
1.2%
3.5%
4.7%
1.2%
0.0%
67.9%
26.2%
22.6%
17.9%
10.7%
1.2%
9.5%
2.4%
1.2%
2.4%
68.1%
34.0%
29.8%
22.3%
11.7%
8.5%
1.1%
4.3%
1.1%
0.0%
61.9%
46.4%
25.0%
21.4%
17.9%
13.1%
6.0%
11.9%
0.0%
1.2%
57.8%
37.3%
45.8%
24.1%
7.2%
3.6%
4.8%
3.6%
1.2%
0.0%
170
137
136
170
172
154
80 (87.0%) 75 (87.2%) 68 (81.0%) 81 (86.2%) 73 (86.9%) 73 (88.0%)
Blossom
Park
South
Morang
Mernda
Doreen
Whittlese
a
Rural
North
65.9%
47.1%
36.5%
21.2%
12.9%
9.4%
3.5%
7.1%
2.4%
0.0%
78.2%
32.2%
40.2%
17.2%
20.7%
8.0%
8.0%
9.2%
2.3%
1.1%
73.1%
42.3%
29.5%
11.5%
21.8%
17.9%
9.0%
19.2%
0.0%
0.0%
70.1%
53.7%
28.4%
22.4%
23.9%
13.4%
9.0%
13.4%
1.5%
1.5%
63.1%
27.4%
36.9%
20.2%
9.5%
8.3%
10.7%
3.6%
0.0%
1.2%
68.4%
36.8%
39.5%
22.4%
6.6%
3.9%
2.6%
0.0%
1.3%
1.3%
175
189
175
159
152
139
71 (83.5%) 84 (96.6%) 68 (87.2%) 59 (88.1%) 76 (90.5%) 70 (92.1%)
Publications received and read
Household respondents were asked:
“Which of the following publications does your household regularly receive and which
does your household usually read?”
There was no significant variation in the proportion of respondent households
receiving and reading the eight publications included in the Household Survey. The
results can best be summarised as follows:
 Whittlescene – A little less than half of the respondent households received the
publication (43.8% up from 43.2%), and almost all these respondent households
read the publication (38.9% down from 39.7%).
 Whittlesea Leader – More than half of the respondent households received the
publication (57.5% down from 61.2%), and a similar proportion of respondent
households read the publication (57.6% up from 57.2%).
Page 100 of 216
City of Whittlesea – 2015 Household Survey
 City of Whittlesea Community Calendar – A little more than one-third of respondent
households received the publication (37.2% up from 34.8%), and almost all of these
respondent households read the publication (31.9% up from 28.8%).
 Northern Star Weekly – A little less than one-quarter of respondent households
receive the publication (22.4% up from 20.7%), and three-quarters of these
respondent households read the publication (16.4% down from 17.3%).
It is noted that less than ten percent of respondents either received or read any of
the four other publications listed on the survey form (North Central Review,
Whittlesea Town Crier, Community Kalori, and newspapers / magazines in a language
other than English).
Newspapers / publications regularly received
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Council's newsletter "Whittlescene"
Whittlesea Leader
Northern Star Weekly
North Central Review
Whittlesea Town Crier
Community Kalori
Newspaper / Magazine in LOTE
City of Whittlesea Community Calendar
Other publication
2015
Number
Percent
2014
2013
2012
43.2%
61.2%
20.7%
6.1%
4.8%
4.0%
4.4%
34.8%
2.8%
39.9%
65.8%
na
4.7%
4.6%
4.3%
4.8%
na
3.2%
22.7%
42.5%
na
na
na
na
3.1%
na
4.3%
1,838
1,871
1,682
1,150
726 (72.6%)
745
755
539
2014
2013
2012
39.7%
57.2%
17.3%
4.8%
4.4%
2.7%
3.8%
28.8%
2.0%
36.4%
59.7%
na
5.0%
5.8%
3.2%
5.3%
na
3.8%
18.5%
37.4%
na
na
na
na
4.6%
na
5.1%
1,600
1,652
1,521
1,098
681 (68.1%)
697
686
492
438
575
224
47
71
48
34
372
29
Total responses
Total households providing response
43.8%
57.5%
22.4%
4.7%
7.1%
4.8%
3.4%
37.2%
2.9%
Newspapers / publications regularly read
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Council's newsletter "Whittlescene"
Whittlesea Leader
Northern Star Weekly
North Central Review
Whittlesea Town Crier
Community Kalori
Newspaper / Magazine in LOTE
City of Whittlesea Community Calendar
Other publication
Total responses
Total households providing response
2015
Number
Percent
389
576
164
20
54
25
28
319
25
38.9%
57.6%
16.4%
2.0%
5.4%
2.5%
2.8%
31.9%
2.5%
Page 101 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the publications received by respondent households
across the twelve precincts comprising the City of Whittlesea, with attention drawn
to the following:
 The higher than average proportion of respondent households from the Rural North
receiving Whittlescene.
 The higher than average proportion of respondent households from Bundoora,
Blossom Park, South Morang, Doreen, and Whittlesea Township receiving the
Whittlesea Leader.
 The higher than average proportion of respondents from Epping and South Morang
receiving the Northern Star Weekly.
 The higher than average proportion of respondent households from Doreen reading
the Community Kalori.
 The higher than average proportion of respondent households from Whittlesea
Township and the Rural North receiving the Whittlesea Town Crier.
 The higher than average proportion of respondent households from Blossom Park
and the Rural North receiving the City of Whittlesea Community Calendar.
Newspapers / publications regularly received by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
Council's newsletter "Whittlescene"
Whittlesea Leader
Northern Star Weekly
North Central Review
Whittlesea Town Crier
Community Kalori
Newspaper / Magazine in LOTE
City of Whittlesea Community Calendar
Other publication
43.5%
66.3%
8.7%
4.3%
5.4%
2.2%
2.2%
37.0%
3.3%
48.8%
57.0%
29.1%
8.1%
8.1%
4.7%
7.0%
36.0%
3.5%
36.9%
53.6%
23.8%
4.8%
4.8%
6.0%
3.6%
34.5%
1.2%
38.3%
63.8%
31.9%
5.3%
6.4%
3.2%
3.2%
31.9%
3.2%
34.5%
39.3%
14.3%
7.1%
4.8%
4.8%
4.8%
26.2%
2.4%
49.4%
59.0%
18.1%
2.4%
2.4%
0.0%
1.2%
43.4%
2.4%
159
174
142
176
116
148
Total responses
Total households providing response
70 (76.1%) 65 (75.6%) 55 (65.5%) 72 (76.6%) 48 (57.1%) 58 (69.9%)
Response
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
Council's newsletter "Whittlescene"
Whittlesea Leader
Northern Star Weekly
North Central Review
Whittlesea Town Crier
Community Kalori
Newspaper / Magazine in LOTE
City of Whittlesea Community Calendar
Other publication
48.2%
70.6%
17.6%
5.9%
9.4%
3.5%
4.7%
49.4%
7.1%
46.0%
65.5%
36.8%
2.3%
10.3%
1.1%
2.3%
37.9%
2.3%
47.4%
32.1%
24.4%
3.8%
3.8%
1.3%
3.8%
41.0%
3.8%
34.3%
62.7%
9.0%
3.0%
3.0%
34.3%
3.0%
28.4%
1.5%
47.6%
67.9%
9.5%
7.1%
39.3%
6.0%
3.6%
42.9%
4.8%
59.2%
31.6%
6.6%
6.6%
26.3%
0.0%
1.3%
52.6%
3.9%
184
178
126
120
192
143
Total responses
Total households providing response
Page 102 of 216
67 (78.8%) 71 (81.6%) 55 (70.5%) 46 (68.7%) 65 (77.4%) 54 (71.1%)
City of Whittlesea – 2015 Household Survey
There was some variation in the publications read by respondent households across
the twelve precincts comprising the City of Whittlesea, with attention drawn to the
following:
 The higher than average proportion of respondent households from Whittlesea
Township and the Rural North reading Whittlescene.
 The higher than average proportion of respondent households from Mill Park,
Blossom Park, and Whittlesea Township reading the Whittlesea Leader.
 The higher than average proportion of respondent households from South Morang
reading the Northern Star Weekly.
 The higher than average proportion of respondent households from the Rural North
reading the North Central Review.
 The higher than average proportion of respondent households from Whittlesea
Township and the Rural North reading the Whittlesea Town Crier.
 The higher than average proportion of respondent households from Doreen reading
the Community Kalori.
 The higher than average proportion of respondent households from Blossom Park
and the Rural North reading the City of Whittlesea Community Calendar.
Newspapers / publications regularly read by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
Council's newsletter "Whittlescene"
Whittlesea Leader
Northern Star Weekly
North Central Review
Whittlesea Town Crier
Community Kalori
Newspaper / Magazine in LOTE
City of Whittlesea Community Calendar
Other publication
37.0%
57.6%
5.4%
0.0%
1.1%
0.0%
3.3%
32.6%
2.2%
38.4%
55.8%
19.8%
1.2%
0.0%
1.2%
3.5%
34.9%
2.3%
36.9%
53.6%
16.7%
3.6%
2.4%
2.4%
4.8%
32.1%
1.2%
34.0%
64.9%
18.1%
1.1%
2.1%
0.0%
0.0%
24.5%
1.1%
31.0%
35.7%
13.1%
3.6%
2.4%
2.4%
4.8%
25.0%
4.8%
44.6%
69.9%
16.9%
0.0%
2.4%
0.0%
2.4%
34.9%
2.4%
128
135
129
137
103
144
Total responses
Total households providing response
58 (63.0%) 57 (66.3%) 53 (63.1%) 68 (72.3%) 45 (53.6%) 63 (75.9%)
Response
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
Council's newsletter "Whittlescene"
Whittlesea Leader
Northern Star Weekly
North Central Review
Whittlesea Town Crier
Community Kalori
Newspaper / Magazine in LOTE
City of Whittlesea Community Calendar
Other publication
45.9%
72.9%
15.3%
1.2%
5.9%
1.2%
2.4%
47.1%
4.7%
35.6%
60.9%
28.7%
1.1%
9.2%
1.1%
2.3%
29.9%
2.3%
41.0%
33.3%
17.9%
3.8%
7.7%
0.0%
0.0%
33.3%
5.1%
34.3%
50.7%
4.5%
1.5%
3.0%
28.4%
3.0%
19.4%
1.5%
52.4%
69.0%
7.1%
6.0%
50.0%
2.4%
6.0%
36.9%
6.0%
59.2%
47.4%
15.8%
17.1%
43.4%
1.3%
3.9%
51.3%
5.3%
167
149
111
98
198
186
Total responses
Total households providing response
68 (80.0%) 58 (66.7%) 52 (66.7%) 41 (61.2%)
64 (76.2%) 62 (81.6%)
Page 103 of 216
City of Whittlesea – 2015 Household Survey
Preferred sources of information about neighbourhood services and
issues
Household respondents were asked:
“How would you and members of your household prefer to find out about Council
services, news, events and activities in your local neighbourhood?”
The 2015 Household Survey results reinforce the findings in previous years; that the
most commonly preferred sources of information about local neighbourhood
services and issues are printed publications sent directly to the household through
the mailbox.
 The most commonly preferred source of information remains Whittlescene (58.0%
up from 50.3%), and local newspaper articles and advertisements (45.4% down from
47.3%), and a dedicated column in the Whittlesea Leader (32.2% up from 26.8%).
 Approximately one-third (31.4% up from 22.5%) prefer information to be sent with
the rates notice.
 The proportion of respondent households preferring information via social media
increased marginally in 2015 (13.7% up from 11.5%).
 The proportion of respondents preferring information via multilingual radio or local
radio more broadly continues to decline (4.4% down from 5.5%).
Preferred methods of finding information on services / issues
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Council newsletter "Whittlescene"
Local newspaper articles & advertisements
Direct mail / letter / brochures
Dedicated column in Whittlesea Leader
Information sent with the rates notice
Facebook
Self-service on Council website
Council e-newsletter via email
SMS / mobile phone text
Mobile phone app
Multilingual radio *
Video update via website or social media
Segment on local radio
Twitter
Other
Total responses
Total households providing response
2015
Number
Percent
2014
2013
2012
2007
50.3%
47.3%
na
26.8%
22.5%
9.9%
9.6%
13.1%
8.6%
8.7%
2.9%
2.4%
2.6%
1.6%
1.1%
54.3%
24.7%
na
35.2%
22.7%
5.7%
11.0%
13.8%
5.2%
5.7%
5.1%
na
5.0%
0.9%
1.3%
23.8%
33.8%
na
na
na
na
11.5%
na
na
na
3.7%
na
2.7%
na
1.6%
26.7%
55.5%
na
na
na
na
9.1%
na
na
na
5.6%
na
5.1%
na
1.0%
2,610
2,132
1,905
1,189
1,229
863 (86.3%)
82.7%
88.6%
48.6%
81.0%
580
454
380
322
314
125
98
98
82
68
26
25
18
12
8
58.0%
45.4%
38.0%
32.2%
31.4%
12.5%
9.8%
9.8%
8.2%
6.8%
2.6%
2.5%
1.8%
1.2%
0.8%
(*) formally Ethnic radio
There was some variation in this result across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
Page 104 of 216
City of Whittlesea – 2015 Household Survey
 The lower than average proportion of respondent households from Doreen
preferring information from Whittlescene.
 The higher than average proportion of respondent households from Mill Park and
South Morang preferring information via local newspaper articles / advertisements.
 The lower than average proportion of respondent households from Mernda and
Doreen preferring information via local newspaper articles / advertisements.
 The higher than average proportion of respondent households from Whittlesea
Township preferring information via a dedicated column in the Whittlesea Leader.
 The higher than average proportion of respondent households from Mernda and
Doreen preferring information via Facebook.
 The higher than average proportion of respondent households from Blossom Park
preferring information via a Council email newsletter.
Preferred methods of finding information on services / issues by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Council newsletter "Whittlescene"
Local newspaper articles & advertisements
Dedicated column in Whittlesea Leader
Direct mail / letter / brochures
Information sent with the rates notice
Facebook
Twitter
Self-service on Council website
Video update via website or social media
Council e-newsletter via email
Mobile phone app
SMS / mobile phone text
Segment on local radio
Multilingual radio *
Other
Total responses
Total households providing response
Response
Council newsletter "Whittlescene"
Local newspaper articles & advertisements
Dedicated column in Whittlesea Leader
Direct mail / letter / brochures
Information sent with the rates notice
Facebook
Twitter
Self-service on Council website
Video update via website or social media
Council e-newsletter via email
Mobile phone app
SMS / mobile phone text
Segment on local radio
Multilingual radio *
Other
Total responses
Total households providing response
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
58.7%
47.8%
33.7%
37.0%
31.5%
3.3%
0.0%
14.1%
2.2%
10.9%
5.4%
7.6%
0.0%
4.3%
1.1%
59.3%
41.9%
27.9%
45.3%
30.2%
9.3%
1.2%
8.1%
2.3%
4.7%
3.5%
10.5%
2.3%
2.3%
1.2%
63.1%
41.7%
27.4%
34.5%
28.6%
13.1%
1.2%
6.0%
3.6%
4.8%
6.0%
9.5%
2.4%
7.1%
0.0%
54.3%
39.4%
28.7%
34.0%
23.4%
12.8%
2.1%
10.6%
1.1%
8.5%
6.4%
5.3%
0.0%
1.1%
2.1%
64.3%
45.2%
26.2%
39.3%
26.2%
14.3%
3.6%
11.9%
3.6%
11.9%
10.7%
15.5%
3.6%
3.6%
0.0%
55.4%
54.2%
38.6%
31.3%
33.7%
9.6%
1.2%
7.2%
1.2%
9.6%
7.2%
7.2%
2.4%
2.4%
1.2%
237
215
209
216
235
218
80 (87.0%) 75 (87.2%) 69 (82.1%) 77 (81.9%) 69 (82.1%) 71 (85.5%)
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
56.5%
51.8%
44.7%
44.7%
41.2%
8.2%
1.2%
15.3%
5.9%
16.5%
8.2%
14.1%
1.2%
1.2%
0.0%
57.5%
56.3%
34.5%
52.9%
29.9%
17.2%
2.3%
11.5%
4.6%
13.8%
8.0%
5.7%
1.1%
1.1%
0.0%
60.3%
33.3%
28.2%
28.2%
38.5%
29.5%
0.0%
12.8%
2.6%
14.1%
12.8%
5.1%
1.3%
0.0%
0.0%
49.3%
35.8%
29.9%
35.8%
29.9%
20.9%
0.0%
11.9%
1.5%
13.4%
7.5%
10.4%
3.0%
1.5%
0.0%
59.5%
53.6%
48.8%
40.5%
52.4%
6.0%
0.0%
4.8%
0.0%
14.3%
6.0%
6.0%
2.4%
1.2%
1.2%
61.8%
39.5%
36.8%
35.5%
40.8%
0.0%
0.0%
11.8%
2.6%
11.8%
3.9%
5.3%
3.9%
0.0%
1.3%
264
258
208
168
249
194
74 (87.1%) 84 (96.6%) 67 (85.9%) 58 (86.6%) 76 (90.5%) 68 (89.5%)
Page 105 of 216
City of Whittlesea – 2015 Household Survey
Contact with Council
Method of contacting
Household respondents were asked:
“Over the last twelve months, have you or any member of your household contacted
Council?”
A new question was included in the 2015 Household Survey asking respondent
households if any members had contacted Council in the last twelve months.
A total of 605 households representing a little less than two-thirds (60.5%) reported
that household members had contacted Council in the last twelve months.
A little less than half of the respondent households (46.1%) had contacted Council
via telephone, with a little less than one-fifth (18.0%) contacting Council in person.
Metropolis Research notes that these results are generally consistent with those
recorded elsewhere across metropolitan Melbourne.
Method of contact with Council
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Method
Telephone conversation
In person
E-mail or via website
In writing
Via Social media
Text message
Total responses
Respondents identifying at least one method
2015
Number
Percent
461
180
92
71
6
4
46.1%
18.0%
9.2%
7.1%
0.6%
0.4%
814
605 (60.5%)
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Bundoora,
Whittlesea Township, and the Rural North contacting Council via the telephone.
 The higher than average proportion of respondent households from the Rural North
contacting Council in person.
 The higher than average proportion of respondent households from the Rural North
contacting Council in writing.
Page 106 of 216
City of Whittlesea – 2015 Household Survey
Method of contact with Council by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Method
Telephone conversation
In person
E-mail or via website
In writing
Via Social media
Text message
Total responses
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
53.3%
14.1%
12.0%
9.8%
1.1%
2.2%
46.5%
24.4%
5.8%
3.5%
0.0%
0.0%
48.8%
10.7%
6.0%
7.1%
0.0%
0.0%
45.7%
12.8%
8.5%
2.1%
1.1%
0.0%
39.3%
15.5%
15.5%
7.1%
3.6%
3.6%
39.8%
20.5%
6.0%
10.8%
0.0%
0.0%
85
69
61
66
71
64
Respondents identifying at least one method 59 (64.1%) 53 (61.6%) 47 (56.0%) 52 (55.3%) 50 (59.5%) 47 (56.6%)
Method
Telephone conversation
In person
E-mail or via website
In writing
Via Social media
Text message
Total responses
Blossom
Park
South
Morang
Mernda
Doreen
Whittlese
a
Rural
North
44.7%
21.2%
10.6%
7.1%
2.4%
2.4%
46.0%
23.0%
10.3%
10.3%
0.0%
0.0%
41.0%
15.4%
12.8%
3.8%
1.3%
0.0%
50.7%
22.4%
16.4%
6.0%
1.5%
0.0%
52.4%
16.7%
9.5%
6.0%
0.0%
0.0%
55.3%
26.3%
14.5%
17.1%
0.0%
0.0%
75
78
58
65
71
86
Respondents identifying at least one method 52 (61.2%) 60 (69.0%) 49 (62.8%) 43 (64.2%) 50 (59.5%) 52 (68.4%)
Satisfaction with customer service
Household respondents were asked:
“On a scale of 0 (lowest) to 10 (highest), can you please rate your satisfaction with
the customer service you received (in terms of the service received, not the
outcome)?”
Satisfaction with the customer service received by respondent households who had
contacted Council in the last twelve months was rated at 6.41 out of a potential ten.
This is solid level of satisfaction, reinforced by the fact that 39.9% of these
respondent households were “very satisfied” (rating satisfaction eight to ten) with
the customer service they received compared to just 11.0% who were dissatisfied
(rating satisfaction zero to four).
There was no measurable or significant variation in across the twelve precincts
comprising the City of Whittlesea, although it is observed that respondent
households from Whittlesea Township rated satisfaction somewhat, albeit not
measurably higher than the municipal average.
Page 107 of 216
City of Whittlesea – 2015 Household Survey
Satisfaction with customer service by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
6.63
6.53
6.52
6.50
6.41
6.31
6.27
6.22
6.17
La
lo
r
6.67
6
a
6.93
Pa
rk
7
n
8
6.08 6.07
5
4
3
2
1
M
er
th
al
No
r
nd
th
g
gN
or
in
Ru
r
in
Ep
p
Ep
p
M
or
an
g
Bu
Ci
nd
ty
oo
of
ra
W
hi
ttl
es
Bl
ea
os
so
m
Pa
rk
th
So
u
M
i ll
m
as
to
w
ee
n
Do
r
W
hi
ttl
es
ea
Th
o
To
w
ns
hi
p
0
Satisfaction with customer service by precinct
City of Whittlesea - 2015 Household Survey
(Percent of respondent households providing a response)
100%
80%
37.1% 34.8%
41.7% 42.9%
60%
54.1%
39.9% 45.1% 37.3% 35.5% 38.5%
39.0% 43.9%
41.8%
40%
58.1% 59.1%
50.0% 48.2%
20%
4.8%
8.9%
49.1% 43.6% 49.1% 50.0% 46.1% 44.1%
37.9% 30.9%
9.8%
11.0% 11.3% 13.6% 14.5% 15.4% 16.9% 18.2%
27.3%
Ru
r
al
No
r
th
ra
Bu
nd
oo
rk
Pa
nd
a
ss
om
Bl
o
La
lo
r
M
er
Th
om
hi
as
ttl
to
es
w
ea
n
To
w
Ci
ns
ty
hi
of
p
W
hi
ttl
es
So
ea
ut
h
M
or
an
Ep
g
pi
ng
No
rth
ee
n
g
Very satisfied
Neutral to somewhat satisfied
Dissatisfied
W
M
i ll
Pa
rk
-40%
8.3%
Do
r
-20%
6.1%
Ep
pi
n
0%
36.1%
Reasons for feeling less satisfied
Household respondents were asked:
“If rated less than 5, why does your household say that?”
A list of the open-ended comments received from respondents dissatisfied with
aspects of customer service is provided in an appendix to this report.
Page 108 of 216
City of Whittlesea – 2015 Household Survey
Community
Sense of community
Household respondents were asked:
“On a scale of 0 (strongly disagree) to 10 (strongly agree), please rate your
agreement with each of the following statements regarding the local community?”
Respondent households were again in 2015 asked to rate their agreement with a set
of statements relating to the local sense of community.
Of the twelve statements included in both the 2014 and 2015 Household Surveys,
respondent households rated their agreement with seven higher in 2015 than in
2014. It is noted however that only the increase in agreement with “people in my
neighbourhood are accepting of people from other cultural / religious backgrounds”
was statistically significant, increasing 6.5% from 6.01 to 6.40, although the wording
of this statement did vary slightly from that used in the 2014 survey.
The average agreement with five of the eleven statements declined slightly in 2015,
although none of these declines was statistically significant.
Agreement with selected sense of community statements
City of Whittlesea - 2015 Household Survey
(Index score scale 0 - 10)
10
9
8
7
6
5
4
3
2
1
0
6.56 6.40 6.26
6.09 5.91
5.47 5.47 5.44 5.39 5.29
4.93 4.78
4.28
Page 109 of 216
City of Whittlesea – 2015 Household Survey
Agreement with selected sense of community statements
City of Whittlesea - 2015 Household Survey
(Percent of respondent households providing a response)
100%
80%
25.6%
60%
40%
20%
0%
-20%
-40%
-60%
61.7%
37.6%
49.7%
44.8% 35.8% 41.1% 22.9% 22.0% 21.0% 24.6% 14.2% 24.6% 15.2%
37.9% 44.1% 36.8%
13.4%
53.5% 54.1% 51.8% 47.1% 57.2% 45.8% 49.8% 43.6%
12.7% 12.7% 17.3% 20.1% 22.1% 23.6% 23.9%
27.2% 28.3% 28.6% 29.6% 35.0%
43.0%
Strongly agree
Neutral to somewhat agree
Disagree
Agreement with the thirteen statements can best be summarised as follows:
 Solid agreement – with each of “I / we have adequate time to spend with friends /
family”, “people in my neighbourhood are accepting of people from other cultural /
religious backgrounds”, “I / we could turn to the neighbours for help”, “I / we often
stop and chat with someone from my local community”, “the community has a
distinct character, it is a special place”.
 Mild agreement – with each of “most people in my local community can be
trusted”, “my / our neighbourhood has a strong sense of community”, “it is easy to
find out about activities and events available locally”, “it is easy to find out what
services are available for residents”, “I / we feel part of the local community”.
 Mild disagreement – with each of “people in my community get involved in local
issues”, “there are opportunities to have a real say on issues that are important to
us”, and “I / we participate in community activities and events”.
Page 110 of 216
City of Whittlesea – 2015 Household Survey
Agreement with selected "sense of community" statements
City of Whittlesea - 2015 Household Survey
(Number and index score scale 0 - 10)
Aspect
I / we have adequate time to spend with
friends / family
People in my neighbourhood are accepting of
people from other cultural / religious
backgrounds
In times of need, I / we could turn to the
neighbours for help
I / we often stop and chat with someone from
my local community
The community has a distinct character, it is a
special place
Most people in my local community can be
trusted
My / our neighbourhood has a strong sense of
community
It is easy to find out about activities and events
available locally
It is easy to find out what services are available
for residents
I / we feel part of the local community
People in my community get involved in local
issues
There are opportunities to have a real say on
issues that are important to us
I / we participate in community activities and
events
Survey
Number
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
na
na
861
na
756
824
851
825
859
na
831
862
841
800
830
824
772
821
848
800
843
845
799
849
827
801
839
831
778
836
810
712
778
800
746
797
na
782
846
Lower
Agreement
Mean
Upper
na
na
6.39
na
5.85
6.25
5.83
6.01
6.06
na
5.83
5.91
5.56
5.67
5.76
4.94
5.58
5.31
4.82
5.21
5.31
5.02
5.48
5.27
4.90
5.51
5.21
4.68
4.87
5.12
4.49
4.87
4.77
4.26
4.73
4.61
na
4.06
4.09
na
nn
6.56
na
6.01
6.40
6.03
6.21
6.26
na
6.01
6.09
5.71
5.83
5.91
5.10
5.73
5.47
4.99
5.37
5.47
5.19
5.65
5.44
5.07
5.69
5.39
4.85
5.04
5.29
4.65
5.04
4.93
4.43
4.90
4.78
na
4.24
4.28
na
na
6.74
na
6.17
6.56
6.23
6.40
6.45
na
6.19
6.27
5.86
5.98
6.06
5.26
5.89
5.63
5.16
5.53
5.63
5.36
5.83
5.61
5.24
5.86
5.56
5.02
5.22
5.46
4.82
5.21
5.08
4.60
5.07
4.95
na
4.42
4.47
Page 111 of 216
City of Whittlesea – 2015 Household Survey
Attention is drawn to the fact that more than one-third of respondent households
disagreed that there are opportunities to have a real say on issues that are important
to us (35.0% up from 30.5%), and I / we participate in local activities and events
(43.0% down from 43.9%).
Agreement with selected "sense of community" statements
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Aspect
The community has a distinct character, it is a
special place
My / our neighbourhood has a strong sense of
community
People in my community get involved in local
issues
I / we participate in community activities and
events
I / we feel part of the local community
In times of need, I / we could turn to the
neighbours for help
Most people in my local community can be
trusted
People in my neighbourhood are accepting of
people from other cultural / religious
backgrounds
I / we often stop and chat with someone from
my local community
It is easy to find out what services are available
for residents
It is easy to find out about activities and events
available locally
There are opportunities to have a real say on
issues that are important to us
I / we have adequate time to spend with
friends / family
Survey
Disagree
Neutral to
somewhat
Agree
Strongly
Agree
Can't
say
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
2013
2014
2015
15.6%
14.6%
12.7%
33.6%
24.8%
23.9%
39.1%
26.8%
28.6%
na
43.9%
43.0%
35.4%
28.7%
27.2%
25.4%
21.4%
22.1%
29.0%
16.8%
23.6%
na
14.1%
12.7%
na
21.2%
20.1%
32.4%
23.7%
29.6%
32.4%
25.5%
28.3%
41.7%
30.5%
35.0%
na
na
17.3%
61.5%
60.3%
61.7%
48.0%
56.5%
54.1%
47.7%
59.5%
57.2%
na
43.5%
43.6%
48.3%
55.0%
51.8%
35.1%
38.5%
36.8%
52.8%
59.6%
53.5%
na
57.3%
49.7%
na
44.6%
44.1%
49.0%
49.5%
45.8%
46.8%
47.3%
47.1%
46.0%
54.6%
49.8%
na
na
37.9%
22.9%
25.1%
25.6%
18.4%
18.7%
22.0%
13.2%
13.7%
14.2%
na
12.6%
13.4%
16.3%
16.3%
21.0%
39.5%
40.1%
41.1%
18.2%
23.6%
22.9%
na
28.6%
37.6%
na
34.2%
35.8%
18.6%
26.8%
24.6%
20.8%
27.2%
24.6%
12.3%
14.9%
15.2%
na
na
44.8%
158
228
170
151
228
157
189
316
222
na
246
154
168
250
164
148
203
141
174
256
179
na
272
176
na
197
138
172
227
161
154
229
151
199
282
203
na
na
139
The following graphs provide the precinct level results for these statements.
Metropolis Research notes that in general terms, respondent households from
Whittlesea Township, Mernda, Doreen, and the Rural North tended to rate
agreement higher than average, whilst respondent households from Epping, Blossom
Park, and Bundoora tended to rate agreement somewhat lower than average.
Page 112 of 216
City of Whittlesea – 2015 Household Survey
There was measurable variation across the municipality in agreement that “the
community has a distinct character, it’s a special place”, with respondent households
from Whittlesea Township rating agreement measurably higher than average.
The community has a distinct character, it's a special place by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6.88
6.57
6.31
6.30
5.91
5.82
5.81
La
lo
r
6.37
nd
a
al
No
rth
Do
re
So
en
ut
h
M
Ci
or
ty
an
of
g
W
hi
ttl
es
ea
M
i ll
Pa
Ep
rk
pi
ng
No
rth
6
5.80
5.69
5.60
5
5.54
5.40
4
3
2
1
W
h'
rk
Pa
ng
Bl
o
ss
om
n
Ep
pi
as
to
w
or
a
m
do
Bu
n
Th
o
se
a
Ru
r
M
er
To
w
ns
hi
p
0
There was measurable and significant variation in agreement across the municipality
with the statement “my / our neighbourhood as a strong sense of community”, with
respondent households from Whittlesea Township, the Rural North, Doreen, and
Mernda rating agreement measurably and significantly higher than the municipal
average.
My / our neighbourhood has a strong sense of community by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6.84
6
6.46
6.25
6.10
5.50
5
5.47
5.39
5.37
5.28
5.27
5.17
5.13 5.07
4
3
2
1
or
a
do
rk
Bu
n
Bl
os
so
m
Pa
Pa
rk
M
i ll
m
as
to
w
n
g
in
Ep
p
Th
o
M
or
an
g
in
gN
or
th
Ep
p
se
a
th
So
u
hi
ttl
e
La
lo
r
W
a
nd
M
er
ee
n
Do
r
al
No
rth
Ru
r
of
Ci
ty
W
h'
se
a
To
w
ns
hi
p
0
Page 113 of 216
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation across the municipality in agreement
with the statement “people in my community get involved in local issues”, with
respondent households from Whittlesea Township, Doreen, the Rural North, and
Mernda rating agreement measurably higher than the municipal average.
People in my community get involved in local issues by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6.76
6.23
6
5.90
5.55
5.24
5
5.23
4.93
4.73
4.57
4
4.55
4.56
4.54
4.24
3
2
1
0
a
'se
W
w
To
p
hi
ns
r
Do
n
ee
or
la N
r
th
Ru
h
a
er
M
nd
ut
So
h
or
M
g
an
or
gN
in
p
Ep
ty
Ci
th
le
itt
W
of
a
se
h
P
i ll
M
k
ar
m
so
os
l
B
Pa
rk
r
lo
La
g
or
in
p
Ep
a
o
nd
Bu
m
o
Th
w
to
as
n
There was measurable and significant variation across the municipality in agreement
that “I / we participate in community activities and events”, with respondent
households from Whittlesea Township, the Rural North and Doreen rating
agreement measurably higher, and those from Epping rating it measurably lower.
I / we participate in community activities and events by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
5.90
6
5.38
5
5.28
5.24
4.72
4
4.44
4.28
4.08
4.08
4.06
4.05
4.01
3.15
3
2
1
Page 114 of 216
g
a
in
Ep
p
do
or
n
Bu
n
as
to
w
m
La
lo
r
Th
o
rk
Pa
Pa
rk
ss
om
Bl
o
M
i ll
se
a
th
W
hi
ttl
e
gN
or
of
Ci
ty
Ep
p
in
an
g
a
M
or
nd
th
M
er
So
u
ee
n
Do
r
th
al
No
r
Ru
r
W
hi
ttl
es
ea
To
w
ns
hi
p
0
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation across the municipality in agreement
that “I / we feel part of the local community”, with respondent households from
Whittlesea Township rating agreement measurably higher, and respondent
households from Epping rating agreement measurably lower.
I / we feel part of the local community by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6.92
6.02
6
5.98
5.79
5.33
5.62
5.29
5.22
5.20
5
5.17
5.16
4.75
4
4.45
3
2
1
W
g
in
Ep
p
in
Pa
rk
gN
or
th
Th
om
as
to
w
n
Bu
nd
oo
ra
Bl
o
Ci
ty
Ep
p
ss
om
La
lo
r
hi
ttl
e
se
a
Pa
rk
So
u
of
W
M
i ll
an
g
a
M
or
nd
th
M
er
Do
r
ee
n
th
al
No
r
h'
se
a
Ru
r
To
w
ns
hi
p
0
There was measurable and significant variation across the municipality in agreement
that “in times of need, I / we could turn to the neighbours for help”, with respondent
households from the Rural North rating agreement measurably higher, and
respondent households from Lalor rating agreement measurably lower.
In times of need, I / we could turn to the neighbours for help by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7.83
7
6.99
6.93
6.78
6.74
6
6.42
6.34
6.26
6.01
5.99
5.89
5.68
5
5.29
4
3
2
1
La
lo
r
Pa
or
ss
om
Bl
o
do
rk
a
g
in
Bu
n
Ep
p
th
gN
or
se
a
in
W
Ep
p
hi
ttl
e
Pa
rk
of
an
g
M
or
th
So
u
m
as
to
w
n
a
nd
Th
o
M
er
p
ee
n
Do
r
ns
hi
To
w
M
i ll
Ci
ty
W
h'
se
a
Ru
r
al
No
r
th
0
Page 115 of 216
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation across the municipality in agreement
that “most people in the local community can be trusted”, with respondent
households from the Rural North and Whittlesea Township rating agreement
measurably higher than average, and respondents households from Epping rating
agreement measurably lower.
Most people in the local community can be trusted by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6.67
6.42
6
5.83
5.82
5.78
5.59
5.52
5
5.47
5.43
5.29
5.18
5.05
4.80
4
3
2
1
g
in
rk
Ep
p
Pa
La
lo
r
ss
om
Bl
o
Pa
Ep
rk
pi
ng
Ci
No
ty
rth
of
W
hi
ttl
es
ea
Bu
nd
oo
ra
Th
om
as
to
w
n
M
i ll
nd
a
M
er
an
g
So
ut
h
M
or
ee
n
p
Do
r
ns
hi
To
w
h'
se
a
W
Ru
r
al
No
r
th
0
There was no measurable variation across the municipality in agreement that
“people in my neighbourhood are accepting of people from other backgrounds”,
although it is observed that respondent households from Blossom Park rated
agreement somewhat higher than the municipal average.
People in my neighbourhood are accepting of people from other backgrounds by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
6.88
6.61
6.61
6.55
6.52
6.51
6.51
6
6.40
6.32
ns
hi
7
th
8
6.27
6.19
6.08
5
4
3
2
1
Page 116 of 216
n
m
as
to
w
ng
Ep
pi
Th
o
p
ee
n
Do
r
aT
ow
gN
or
W
h'
se
se
a
Ep
pi
n
W
hi
ttl
e
La
lo
r
Ci
ty
of
nd
a
Ru
ra
lN
or
So
th
ut
h
M
or
an
g
Bu
nd
oo
ra
M
er
Pa
rk
M
i ll
Bl
o
ss
om
Pa
rk
0
6.06
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation across the municipality in agreement
that “I / we often stop and chat with someone from my local community”, with
respondent households from the Whittlesea Township and the Rural North rating
agreement measurably higher than the municipal average.
I / we often stop and chat with someone from my local community by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7.65
7.13
7
6.67
6.50
6.27
6
6.09
6.06
6.03
5.95
5.94
5.80
5.71
5.59
5
4
3
2
1
W
g
in
Ep
p
th
a
gN
or
Ep
p
in
do
or
n
Bu
n
as
to
w
m
rk
Pa
rk
Th
o
M
i ll
Pa
Bl
o
ss
om
La
lo
r
hi
ttl
e
W
Ci
ty
of
So
u
se
a
an
g
a
M
or
nd
th
M
er
ee
n
Do
r
th
al
No
r
Ru
r
h'
se
a
To
w
ns
hi
p
0
There was measurable and significant variation across the municipality in agreement
that “it is easy to find out about what services are available for residents”, with
respondent households from the Rural North, Whittlesea Township, and Mernda
rating agreement measurably higher than the municipal average.
It is easy to find out about what services are available for residents by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6
5
6.23
6.09
6.04
5.62
5.52
5.46
5.40
5.39
5.31
5.21
5.21
5.00
4.85
4
3
2
1
La
lo
r
g
in
Ep
p
ee
n
in
gN
or
th
Bu
nd
oo
ra
Ep
p
Do
r
Ru
ra
lN
W
or
h'
se
th
aT
ow
ns
hi
p
M
er
nd
a
M
i ll
Pa
Th
rk
om
as
to
w
So
n
ut
h
M
or
an
Bl
g
os
so
m
Ci
ty
Pa
of
rk
W
hi
ttl
es
ea
0
Page 117 of 216
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation across the municipality in agreement
that “it is easy to find out about activities and events available locally”, with
respondent households from Whittlesea Township, the Rural North, and Mernda
rating agreement measurably higher than the municipal average.
It is easy to find out about activities and events available locally by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6.34
6
6.31
6.18
5.74
5.54
5
5.51
5.45
5.44
5.44
5.24
5.17
5.13 4.97
4
3
2
1
La
lo
r
ng
a
Ep
pi
Bu
n
do
or
th
n
gN
or
in
Ep
p
Th
o
m
as
to
w
se
a
ee
n
hi
ttl
e
Ci
ty
of
So
u
W
Do
r
Pa
rk
M
or
Pa
th
M
i ll
an
g
rk
a
nd
ss
om
M
er
Bl
o
W
h'
se
a
To
w
ns
hi
p
Ru
ra
lN
or
th
0
There was no measurable variation across the municipality in agreement that “there
are opportunities to have a real say on issues that are important to us”.
There are opportunities to have a real say on issues that are important to us by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6
5.06
4.94
4.91
4.86
4.90
4.78
4.73
La
lo
r
5.18
an
g
5.24
5
4.68
4.59
4.53
4
3
2
1
ng
Ep
pi
ss
om
Pa
rk
ra
Bl
o
Bu
nd
oo
M
or
se
a
th
So
u
W
hi
ttl
e
ee
n
Do
r
of
Ci
ty
th
Ru
ra
lN
or
Pa
rk
M
i ll
th
gN
or
nd
a
Ep
pi
n
n
Page 118 of 216
M
er
as
to
w
m
Th
o
W
h'
se
aT
ow
ns
hi
p
0
4.17
City of Whittlesea – 2015 Household Survey
There was some measurable variation across the municipality in agreement that “I /
we have adequate time to spend with friends / family”, with respondent households
from Lalor rating agreement measurably and significantly higher than the municipal
average.
I / we have adequate time to spend with friends / family by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7.45
7
7.01
6.74
6.83
6.72
6.56
6.43
6
6.43
6.26
6.23
n
ee
Pa
6.09
6.03
5.88
5
4
3
2
1
0
r
lo
La
a
'se
W
h
w
To
hi
ns
p
th
u
So
or
M
g
an
Ru
or
la N
r
th
o
Th
m
w
to
as
ty
Ci
n
W
of
h
le
itt
a
se
or
o
nd
Bu
a
i ll
M
rk
Pa
g
in
p
Ep
r
Do
o
Bl
om
ss
rk
a
er
M
nd
p
Ep
or
gN
th
in
Participation in community groups
Respondents were asked:
“Does the person participate in any community groups?”
There was a small decline in the proportion of respondents participating in at least
one of the fourteen listed community groups, declining from 57.7% in 2014 to 49.5%
in 2015.
There was a change to the description of one type of community group in 2015, with
“volunteer and welfare” split into “volunteer” and “welfare”.
The most commonly identified types of community groups remained the same as
those identified in both the 2014 and 2013 Household Surveys; that being church /
religious groups (14.1% down from 19.4%), sports clubs (13.8% down from 15.2%),
and gym or exercise groups (11.9% down from 13.8%).
As in previous years, it is observed that no more than five percent of respondents
participated in any of the eleven other listed types of community groups.
Page 119 of 216
City of Whittlesea – 2015 Household Survey
Participation in community groups
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Response
Church / religious
Sports clubs
Gym or excerise
Volunteer *
Seniors groups
Playgroups
Service clubs
Arts & cultural
Environmental / gardening / agricultural
Nationality groups
New parents' group
Business groups
Welfare groups *
Political parties
Other
Total responses
Respondents participating in at least one group
2015
Number
Percent
2014
2013
19.4%
15.2%
13.8%
na
3.3%
3.4%
2.0%
1.5%
1.8%
2.1%
1.9%
1.0%
na
0.1%
7.0%
15.5%
15.0%
12.7%
na
3.5%
na
1.3%
2.8%
0.6%
1.2%
2.2%
1.3%
na
0.4%
7.4%
1,972
2,427
2,141
1,422 (49.5%)
57.7%
55.2%
428
418
362
152
104
72
69
54
43
27
27
27
25
3
161
14.1%
13.8%
11.9%
5.0%
3.4%
2.4%
2.3%
1.8%
1.4%
0.9%
0.9%
0.9%
0.8%
0.1%
5.3%
(*) formerly volunteer and welfare
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The slightly higher than average proportion of respondents from Epping North
participating in church / religious groups.
 The higher than average proportion of respondents from South Morang, Mernda,
Doreen, and Whittlesea Township participating in sports clubs.
 The slightly higher than average proportion of respondents from Whittlesea
Township and the Rural North participating in volunteer groups.
 The slightly higher than average proportion of respondents from Mernda
participating in new parents’ groups.
Page 120 of 216
City of Whittlesea – 2015 Household Survey
Participation in community groups by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
19.3%
9.1%
14.4%
7.6%
3.8%
0.4%
2.7%
2.3%
0.4%
1.1%
0.0%
1.1%
1.1%
0.8%
3.4%
14.2%
8.7%
9.4%
4.7%
4.7%
1.6%
0.4%
2.4%
2.0%
1.6%
1.2%
0.0%
0.8%
0.0%
3.1%
18.6%
13.6%
15.4%
5.4%
6.3%
4.1%
1.8%
0.5%
1.4%
1.4%
0.0%
0.5%
0.0%
0.5%
7.7%
8.8%
10.0%
6.7%
6.3%
1.3%
2.1%
7.1%
1.3%
0.4%
0.8%
0.0%
0.4%
1.7%
0.0%
7.1%
21.8%
9.8%
12.7%
6.2%
0.7%
2.5%
1.8%
3.3%
1.1%
1.1%
2.2%
1.8%
0.7%
0.0%
5.5%
16.9%
9.8%
11.4%
3.9%
5.9%
3.9%
2.0%
1.6%
3.1%
0.4%
0.8%
0.4%
1.2%
0.0%
7.1%
178
139
170
129
196
174
Respondents participating in at least one group
42.8%
42.1%
54.3%
41.8%
48.0%
50.4%
Response
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
15.5%
9.0%
10.5%
3.6%
5.4%
3.6%
1.8%
1.4%
2.9%
0.4%
0.7%
0.4%
1.1%
0.0%
6.5%
14.9%
23.0%
16.1%
2.3%
2.3%
1.1%
1.5%
3.4%
0.8%
1.1%
0.8%
1.5%
0.4%
0.0%
6.5%
9.5%
20.3%
12.2%
4.1%
2.3%
5.0%
2.7%
0.9%
0.5%
0.9%
4.1%
2.3%
0.0%
0.0%
3.6%
8.8%
32.3%
17.1%
7.4%
0.0%
2.8%
0.5%
1.8%
0.0%
0.0%
1.8%
3.2%
0.9%
0.0%
3.7%
17.5%
30.9%
11.5%
12.0%
5.5%
1.4%
5.5%
2.3%
3.7%
0.0%
0.5%
0.9%
2.3%
0.0%
5.5%
9.0%
16.9%
13.6%
11.9%
2.8%
1.1%
2.8%
2.3%
5.6%
0.0%
0.6%
1.1%
2.3%
0.0%
7.3%
174
198
151
174
216
137
46.6%
57.9%
48.2%
57.6%
60.8%
50.8%
Response
Church / religious
Sports clubs
Gym or excerise
Volunteer *
Seniors groups
Playgroups
Service clubs
Arts & cultural
Environmental / gardening / agricultural
Nationality groups
New parents' group
Business groups
Welfare groups *
Political parties
Other
Total responses
Church / religious
Sports clubs
Gym or excerise
Volunteer *
Seniors groups
Playgroups
Service clubs
Arts & cultural
Environmental / gardening / agricultural
Nationality groups
New parents' group
Business groups
Welfare groups *
Political parties
Other
Total responses
Respondents participating in at least one group
(*) formerly volunteer and welfare
Page 121 of 216
City of Whittlesea – 2015 Household Survey
Volunteering
Respondents were asked:
“Does the person volunteer?”
There was a change to the structure of this question in the 2015 Household Survey.
In 2014 the question asked “does the person volunteer locally?”, and in 2015 the
survey asked “does the person volunteer?’ with options for volunteer locally and
volunteer non-locally.
Consistent with the results recorded in 2014 and 2013, almost exactly ten percent of
respondents aged fifteen years and over volunteered locally. It is observed that 3.5%
of respondents volunteered non-locally.
A total of 304 (12.8%) respondents aged fifteen years and over reported that they
volunteer either locally or non-locally.
Volunteer
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 yrs and over)
Response
Volunteer locally
Volunteer non-locally
No
Total responses
Respondents volunteering
2015
Number
Percent
234
84
2,066
9.9%
3.5%
87.2%
2,384
2014
2013
10.4%
10.0%
89.6%
90.0%
2,379
2,345
304 (12.8%)
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with respondents from Whittlesea Township, Epping North, and
Doreen more likely than average to volunteer locally.
When examined by respondent profile, the following is observed:
 There was no meaningful variation in these results between English speaking and
non-English speaking respondents.
 Female respondents were slightly more likely than male respondents to volunteer.
 Adults (36 to 45 years) and older adults (61 to 75 years) were marginally more likely
than other respondents to volunteer.
Page 122 of 216
City of Whittlesea – 2015 Household Survey
Volunteer by precinct
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 yrs & over)
50%
45%
non-local
40%
Local
35%
30%
4.2%
25%
6.5% 4.2%
th
gN
or
in
Ep
p
W
hi
ttl
es
ea
To
w
ns
hi
p
0%
4.2% 3.5%
1.9%
6.1%
2.6%
18.8%
16.9%
4.5% 1.9% 2.4%
13.8% 11.4%
10.7% 8.3%
9.7% 9.9%
6.6%
5.7% 8.1% 6.7%
as
to
Bl
w
n
os
so
m
Pa
rk
Ep
pi
ng
M
i ll
Pa
rk
5%
6.3%
La
lo
r
10%
4.4%
Th
om
15% 29.2%
Do
re
en
Ru
ra
lN
or
th
M
er
nd
a
B
u
Ci
nd
ty
oo
of
ra
W
hi
ttl
es
So
ea
ut
h
M
or
an
g
20%
Volunteer by respondent profile
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 yrs & over)
50%
45%
non-local
Local
40%
35%
30%
25%
20%
3.4%
15%
10%
1.7%
3.6%
5%
8.5%
6.9%
5.8%
3.7%
3.0%
13.5%
9.6%
3.5%
11.6%
12.1%
8.1%
11.6%
3.8%
3.3%
9.9%
9.7%
0%
Page 123 of 216
City of Whittlesea – 2015 Household Survey
Carers
Respondents were asked:
“Does the person care for someone to allow that person to stay in their home?”
There was a modification to the structure of this question relating to carers in the
2015 Household Survey. In previous years the question was a simple yes / no,
whereas in 2015 the responses were expanded to distinguish between caring for
someone within this home, and caring for someone outside this home.
Consistent with the results recorded in recent years, a little more than ten percent
(11.1%) of respondents aged fifteen years and over reported caring for someone to
allow that person to stay in their home. It is observed that the majority of these
respondents care for someone within this home.
Carer role for elderly or disabled household member
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 15 yrs and over)
Response
2015
Number
Percent
Cares for someone within this home
Cares for someone outside this home
No and not stated
267
51
2,557
9.3%
1.8%
88.9%
Total
2,875
100%
2014
2013
2012
2007
13.2%
10.5%
8.6%
7.0%
86.8%
89.5%
91.4%
93.0%
2,380
2,345
2,276
1,809
There was some variation in this result across the twelve precincts comprising the
City of Whittlesea, with respondents from Epping North, Thomastown and to a lesser
extent Lalor more likely than average to be caring for someone to allow that person
to stay in their own home.
When examined by respondent profile, the following is observed:
 Non-English speaking respondents were more likely than English speaking
respondents to care for someone to allow that person to stay in their own home.
 Female respondents were more likely than male respondents care for someone to
allow that person to stay in their own home.
 Older adults and senior citizens were more likely than other respondents to care for
someone to allow that person to stay in their own home.
Page 124 of 216
City of Whittlesea – 2015 Household Survey
On-going carer role for elderly/disabled household member by precinct
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 yrs & over)
50%
45%
40%
35%
30%
25%
20%
20.1% 19.2%
17.8%
12.7% 12.0% 11.5%
11.3% 11.1% 10.7% 10.6% 10.0%
15%
7.5%
10%
6.9%
5%
of
ee
n
th
Do
r
g
al
No
r
in
Ep
p
W
Ci
ty
Ru
r
or
a
W
hi
hi
t
ttl
tle
es
se
ea
a
To
w
ns
hi
Bl
p
os
so
m
Pa
rk
do
Pa
rk
Bu
n
a
So
u
M
i ll
M
er
nd
an
g
M
or
La
lo
r
th
m
Th
o
Ep
p
in
gN
or
th
as
to
w
n
0%
On-going carer role for elderly or disabled household member by respondent profile
City of Whittlesea - 2015 Household Survey
(Percent of respondents aged 15 yrs & over)
50%
45%
40%
35%
30%
25%
18.1%
20%
13.1%
15%
14.0%
12.4%
20.2%
17.6%
15.5%
10.7%
10.4%
10%
5%
2.8%
0%
Page 125 of 216
City of Whittlesea – 2015 Household Survey
Safety in public areas
Respondents were asked:
“How safe does the person feel in the public areas of the City of Whittlesea during the
day / at night?”
These questions relating to the perception of personal safety both during the day
and at night were included for the first time in the 2015 Household Survey.
Attention is drawn to the fact that a significant proportion of respondents were
unable or unwilling to provide a response to this question.
The perception of safety in the public areas of the City of Whittlesea during the day
was rated as somewhat or very safe by a little more than two-thirds (69.6%) of
respondents. It is observed that less than ten percent (8.2%) of respondents rated
the perception of safety during the day as somewhat or very unsafe.
A significant picture is evident in relation to respondents’ perception of safety in the
public areas of the City of Whittlesea at night. A little less than one-third of
respondents (30.9%) rated their perception of safety in the public areas of the City of
Whittlesea at night as somewhat or very safe, whilst more than one-third (41.4%)
rated their perception of safety at night as somewhat or very unsafe.
Safety in public areas of the City of Whittlesea during the day and at night
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Rating
Very safe
Somewhat safe
Neutral
Somewhat unsafe
Very unsafe
Can't say
Total
During the day
Number
Percent
At night
Number
Percent
767
912
538
148
50
460
31.8%
37.8%
22.3%
6.1%
2.1%
164
548
635
659
295
574
7.1%
23.8%
27.6%
28.6%
12.8%
2,875
100%
2,875
100%
There was measurable and significant variation in the perception of safety in the
public areas of the City of Whittlesea during the day across the twelve precincts
comprising the City of Whittlesea. Attention is drawn to the following:
 The higher than average proportion of respondents from South Morang, Mernda,
Doreen, and the Rural North rating their perception of safety during the day as
somewhat or very safe.
 The lower than average proportion of respondents from Bundoora, Lalor, and
Epping rating their perception of safety during the day as somewhat or very safe.
Page 126 of 216
City of Whittlesea – 2015 Household Survey
 The slightly higher than average proportion of respondents from Lalor and Epping
rating their perception of safety during the day as somewhat or very unsafe.
 The lower than average proportion of respondents from South Morang, Mernda,
Doreen, and the Rural North rating their perception of safety during the day as
somewhat or very unsafe.
Safety in public areas of the City of Whittlesea during the day by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Rating
Very safe
Somewhat safe
Neutral
Somewhat unsafe
Very unsafe
Can't say
Total
Rating
Very safe
Somewhat safe
Neutral
Somewhat unsafe
Very unsafe
Can't say
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
32.7%
27.7%
28.6%
6.8%
4.1%
44
25.7%
25.7%
35.1%
9.9%
3.5%
52
29.0%
34.4%
27.4%
4.8%
4.3%
35
29.7%
29.7%
27.2%
11.8%
1.5%
44
33.0%
42.9%
14.7%
6.3%
3.1%
51
25.3%
49.3%
17.8%
6.2%
1.3%
29
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
29.3%
40.2%
23.0%
6.3%
1.2%
21
39.8%
43.7%
16.0%
0.4%
0.0%
30
33.3%
46.1%
18.8%
1.8%
0.0%
57
41.7%
41.1%
12.6%
4.6%
0.0%
42
42.5%
33.2%
11.4%
7.8%
5.2%
24
46.8%
40.5%
7.6%
3.8%
1.3%
19
277
261
222
217
217
177
There was some variation in the perception of safety in the public areas of the City of
Whittlesea during the day by respondent profile, with attention drawn to the
following:
 Older adults and senior citizens were more likely than other respondents to rate
their perception of safety during the day as unsafe.
 Female respondents were more likely than male respondents to rate their
perception of safety during the day as unsafe.
 Non-English speaking respondents were more likely than English speaking
respondents to rate their perception of safety during the day as unsafe.
Page 127 of 216
City of Whittlesea – 2015 Household Survey
Perception of safety in the public areas of Whittlesea during the day by respondent profile
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
Safe
Unsafe
100%
80%
60%
40%
47.4%
48.9% 50.0% 50.2% 50.5% 51.0% 50.0% 51.3%
47.2% 47.5%
48.4%
53.8%
20%
0%
7.7%
8.3%
4.0%
7.2%
7.2%
7.3%
11.2% 10.0%
6.3%
9.8%
6.8%
11.3%
-20%
-40%
There was some variation in the perception of safety in the public areas of the City of
Whittlesea at night, across the twelve precincts comprising the City of Whittlesea.
Attention is drawn to the following:
 The higher than average proportion of respondents from South Morang, Mernda,
Doreen, Whittlesea Township, and the Rural North rating their perception of safety
at night as very or somewhat safe.
 The lower than average proportion of respondents from Bundoora, Thomastown,
and Epping rating their perception of safety at night as very safe.
 The higher than average proportion of respondents from Lalor and Thomastown
rating their perception of safety at night as somewhat or very unsafe.
 The lower than average proportion of respondents from South Morang, Mernda,
Doreen, Whittlesea Township, and the Rural North rating their perception of safety
at night as somewhat or very unsafe.
Page 128 of 216
City of Whittlesea – 2015 Household Survey
Safety in public areas of the City of Whittlesea at night by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents providing a response)
Rating
Very safe
Somewhat safe
Neutral
Somewhat unsafe
Very unsafe
Can't say
Total
Rating
Very safe
Somewhat safe
Neutral
Somewhat unsafe
Very unsafe
Can't say
Total
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
4.4%
21.1%
33.3%
32.4%
8.8%
60
4.7%
22.4%
22.9%
29.7%
20.3%
62
7.6%
14.1%
25.9%
36.2%
16.2%
36
2.2%
19.4%
37.1%
22.6%
18.8%
53
11.9%
25.7%
26.6%
19.7%
16.1%
57
4.9%
25.4%
25.4%
30.7%
13.7%
49
264
254
221
239
275
254
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
2.5%
25.6%
29.8%
32.6%
9.5%
35
14.2%
29.3%
24.1%
27.2%
5.2%
29
6.7%
31.3%
31.9%
28.2%
1.8%
59
10.6%
30.4%
28.0%
23.6%
7.5%
56
10.2%
28.7%
18.6%
22.8%
19.8%
50
14.1%
31.0%
24.6%
23.9%
6.3%
35
277
261
222
217
217
177
There was some variation in the perception of safety in the public areas of the City of
Whittlesea at night by respondent profile, with attention drawn to the following:
 Young children, children, older adults and senior citizens were more likely than other
respondents to rate their perception of safety at night as unsafe.
 Female respondents were marginally more likely than male respondents to rate
their perception of safety at night as unsafe.
 Non-English speaking respondents were marginally more likely than English speaking
respondents to rate their perception of safety during the day as unsafe.
Perception of safety in the public areas of Whittlesea at night by respondent profile
City of Whittlesea - 2015 Household Survey
(Percent of respondents providing a response)
100%
Safe
Unsafe
80%
60%
40%
20%
48.4% 48.9% 50.0% 50.2% 50.5% 51.0% 50.0% 51.3% 53.8%
47.2% 47.5% 47.4%
0%
-20%
57.4%
35.6% 38.5%
41.8% 35.2% 37.7% 40.3% 41.9%
44.5% 37.0% 39.1%
52.9%
-40%
-60%
Page 129 of 216
City of Whittlesea – 2015 Household Survey
Unsafe locations
Respondents were asked:
“What are all the locations in the City of Whittlesea in which the person feels
unsafe?”
This question relating to locations in the City of Whittlesea in which respondents feel
unsafe was included for the first time in this format in the 2015 Household Survey.
Approximately one-third of respondents identified each of walking / cycling paths,
train stations, and local parks as locations within the municipality in which they feel
unsafe.
Approximately one-fifth of respondents reported that they feel unsafe at bus or tram
stops, and approximately one-sixth identified local shops and the local
neighbourhood.
Locations respondents feel unsafe in the City of Whittlesea
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Location
Walking / cycling paths
Train stations
Local parks
Bus or tram stops
Local shops
Local neighbourhood
Total responses
Respondents identifying at least one location
2015
Number
Percent
1,144
1,050
1,028
591
473
443
39.8%
36.5%
35.8%
20.6%
16.5%
15.4%
4,729
2,008 (69.8%)
There was some variation observed in these results across the twelve precincts
comprising the City of Whittlesea, with attention drawn to the following.
 The higher than average proportion of respondents from Epping, Blossom Park, and
South Morang identifying walking / cycling paths as locations in which they feel
unsafe.
 The lower than average proportion of respondents from Doreen and the Rural North
identifying walking / cycling paths as locations in which they feel unsafe.
 The higher than average proportion of respondents from Blossom Park identifying
train stations as locations in which they feel unsafe.
 The higher than average proportion of respondents from Epping North identifying
local parks as locations in which they feel unsafe.
 The lower than average proportion of respondents from South Morang, Doreen, and
the Rural North identifying local parks as locations in which they feel unsafe.
Page 130 of 216
City of Whittlesea – 2015 Household Survey
 The higher than average proportion of respondents from Blossom Park identifying
bus or tram stops as locations in which they feel unsafe.
 The higher than average proportion of respondents from Doreen identifying local
shops as locations in which they feel unsafe.
 The lower than average proportion of respondents from South Morang identifying
local shops as locations in which they feel unsafe.
Locations respondents feel unsafe in the City of Whittlesea by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondents)
Location
Walking / cycling paths
Train stations
Local parks
Bus or tram stops
Local shops
Local neighbourhood
Total responses
Respondents identifying at least one location
Location
Walking / cycling paths
Train stations
Local parks
Bus or tram stops
Local shops
Local neighbourhood
Total responses
Respondents identifying at least one location
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
44.3%
36.0%
35.6%
20.8%
17.4%
19.3%
33.5%
39.8%
41.7%
13.8%
11.8%
19.7%
43.0%
43.9%
41.6%
24.4%
19.9%
18.1%
49.0%
35.1%
35.6%
20.9%
18.0%
16.3%
34.5%
35.6%
45.1%
24.0%
15.3%
18.9%
36.6%
30.7%
37.4%
23.2%
18.9%
13.0%
458
407
422
418
477
406
65.5%
73.2%
76.9%
76.2%
65.1%
72.4%
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
48.4%
54.2%
37.2%
31.8%
16.2%
8.3%
46.7%
36.8%
26.1%
18.4%
5.4%
10.3%
33.3%
29.3%
32.4%
16.2%
18.5%
11.3%
28.6%
33.6%
24.9%
18.4%
25.3%
17.5%
35.0%
31.3%
38.2%
23.0%
20.3%
17.5%
27.1%
28.2%
23.2%
13.6%
22.0%
8.5%
543
375
313
322
359
217
78.0%
68.6%
61.3%
51.6%
66.8%
51.4%
Gambling
Respondents were asked:
“What are all the forms of gambling that the person has participated in the last 12
months?”
This question relating to the forms of gambling engaged in by respondents was asked
for the first time in the 2015 Household Survey.
Metropolis Research advises caution in the interpretation of these results given that
the survey form was not confidential to each individual respondent, which will very
likely have had an influence on the accuracy of the information provided by some
respondents who may well not wish to share the reality of their gambling behaviour
with other household members.
Page 131 of 216
City of Whittlesea – 2015 Household Survey
It is also important to remember that the survey form may well have been
completed by an individual (e.g. a parent) on behalf of the entire household and
therefore the information provided in relation to private behaviours such as
gambling may not reflect the reality of individual household member’s actual
behaviour.
It is likely that due to the two issues discussed above, these results may well be an
underestimate of the true level of gambling of respondents.
Respondents were asked to identify from a pre-coded list all the forms of gambling in
which they have participated in the last twelve months. A total of 1,507 respondents
aged eighteen years and over reported that they engage in no gambling, and 196
respondents did not identify whether they engage in gambling or not.
Almost one-quarter (24.8%) of adult respondents identified at least one form of
gambling in which they have participated in the last twelve months, with pokies at a
local venue (9.4%) the most common form of gambling.
By way of comparison, the 2013 Household Survey found that 7.1% of respondents
“play the pokies at local venues” and 3.4% “play the pokies at external venues”. In
addition, 15.4% of respondents in 2013 reported that they engage in “other forms of
gambling”.
Forms of gambling participated in the last 12 months
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 18 years and over)
Form
Pokies at local venue
TAB
Pokies at non-local venues
Casino
Other forms of gambling
Sports betting online
On-track betting
Total responses
Respondents identifying at least one form
2015
Number
Percent
212
170
127
126
108
83
31
9.4%
7.5%
5.6%
5.6%
4.8%
3.7%
1.4%
857
560 (24.8%)
There was some minor variation in these results observed across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The slightly higher than average proportion of respondents from Whittlesea
Township and the Rural North playing pokies at local venues.
 Respondents from Mernda were slightly more likely than average to gamble at the
TAB.
 Respondents from South Morang were slightly more likely than average to gamble
at the Casino.
 The slightly higher than average proportion of respondents from Mernda and
Doreen participating in sports betting online.
Page 132 of 216
City of Whittlesea – 2015 Household Survey
Forms of gambling participated in the last 12 months by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 18 years and over)
Form
Pokies at local venue
TAB
Pokies at non-local venues
Casino
Other forms of gambling
Sports betting online
On-track betting
Total responses
Respondents identifying at least one form
Form
Pokies at local venue
TAB
Pokies at non-local venues
Casino
Other forms of gambling
Sports betting online
On-track betting
Total responses
Respondents identifying at least one form
For
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
4.4%
6.2%
6.2%
7.9%
5.3%
2.6%
0.0%
9.9%
4.0%
3.5%
3.5%
6.4%
1.5%
1.0%
10.8%
7.0%
5.9%
4.8%
4.8%
3.2%
1.6%
13.7%
5.9%
4.4%
3.4%
5.9%
5.4%
2.9%
3.0%
3.5%
2.0%
5.5%
4.5%
2.5%
0.0%
9.2%
8.7%
7.1%
7.7%
5.1%
3.1%
0.5%
74
60
71
85
42
81
24.7%
21.3%
28.0%
25.4%
16.5%
24.0%
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
3.1%
5.2%
1.3%
5.2%
3.5%
2.2%
0.4%
8.0%
11.9%
7.5%
9.5%
2.5%
4.0%
1.0%
12.7%
14.7%
7.3%
6.0%
3.3%
7.3%
4.0%
5.8%
7.2%
5.8%
2.2%
2.2%
7.2%
1.4%
15.2%
10.1%
8.9%
2.5%
8.2%
2.5%
0.0%
17.0%
6.5%
8.5%
2.6%
3.9%
3.9%
4.6%
48
89
83
44
75
72
16.2%
27.4%
30.0%
21.7%
32.9%
30.7%
When focused on playing the pokies, it is observed that respondents from
Whittlesea Township were somewhat more likely than average to play the pokies at
either local or external venues. It is also observed that respondents from Epping
North and Blossom Park were somewhat less likely than average to play the pokies.
Participate in gaming in the last twelve months
City of Whittlesea - 2015 Household Survey
(percent of total respondents)
50%
45%
Other gaming
40%
Local pokies
35%
30%
14.8%
15.9%
To
w
11.4%
13.5% 13.1%
5.8%
9.9%
3.0%
3.1%
rk
9.2%
Pa
4.4%
th
15.2% 17.0% 12.7%
13.7%
10.8% 8.0%
9.4%
20.3%
ss
om
15.4%
W
hi
ttl
es
ea
11.7%
ns
hi
p
Ru
ra
lN
or
th
M
er
nd
Th
a
om
as
to
So
w
n
ut
h
M
or
an
g
Ci
E
ty
pp
of
in
g
W
hi
ttl
es
ea
Bu
nd
oo
ra
M
i ll
Pa
rk
Do
re
en
0%
19.4%
No
r
5%
17.2%
ng
10%
17.3%
Bl
o
15%
17.7% 13.7%
La
lo
r
20%
Ep
pi
25%
Page 133 of 216
City of Whittlesea – 2015 Household Survey
It is observed that the propensity to engage in most of the forms of gambling
increases marginally with lifecycle stage (age structure), with attention drawn
particularly to pokies at local venue that increases from 4.7% of young adults to
16.5% of senior citizens.
It is also observed that English speaking respondents were very marginally more
likely than non-English speaking respondents to engage in most of the forms of
gambling, with the exception of gambling at the Casino.
Forms of gambling participated in the last 12 months by respondent profile
City of Whittlesea - 2015 Household Survey
(Number and percent of respondents aged 18 years and over)
Young
adults
Adults
Middleaged adults
Older
adults
Senior
Citizens
Pokies at local venue
TAB
Pokies at non-local venues
Casino
Other forms of gambling
Sports betting online
On-track betting
4.7%
5.9%
3.0%
5.8%
2.6%
4.4%
0.8%
4.9%
7.6%
4.9%
3.7%
5.2%
4.4%
2.5%
13.5%
10.1%
7.5%
6.7%
5.1%
3.4%
1.8%
14.4%
7.9%
8.1%
5.3%
7.0%
2.6%
0.9%
16.5%
1.1%
6.6%
7.7%
5.5%
0.0%
0.0%
9.3%
7.9%
5.8%
4.2%
4.1%
3.2%
1.5%
3.7%
3.4%
1.7%
5.2%
3.2%
2.3%
0.3%
Total responses
174
135
300
199
34
678
172
18.4%
24.3%
28.3%
30.5%
26.3%
22.9%
14.4%
Form
Respondents identifying at least one
English non-English
speaking speaking
Agreement with selected statements regarding gambling
Household respondents were asked:
“On a scale of 0 (strongly disagree) to 10 (strongly agree), please rate your
agreement with each of the following statements about gambling.”
Respondent households were asked to rate their agreement with five statements
relating to gambling. This question was included for the first time in the 2015
Household Survey.
The results can best be summarised as follows:
 Very Strong agreement - that gambling negatively affects people’s health (8.39) and
that increasing access to gambling opportunities can significantly increase the
number of problem gamblers (8.36), with approximately three-quarters strongly
agreeing with each statement and less than ten percent disagreeing.
 Strong agreement – that gambling is a serious problem in the community (7.67),
with almost two-thirds (61.5%) strongly agreeing and just 6.8% disagreeing.
 Mild agreement – that people in the local community gamble at clubs or hotels
because there are few leisure activities available (5.84), with one-third (35.8%)
strongly agreeing and almost one-quarter (23.3%) disagreeing.
 Mild disagreement – that people in the community should have access to
recreational gambling opportunities (3.81), with almost one-sixth (15.3%) strongly
agreeing and almost half (48.7%) disagreeing.
Page 134 of 216
City of Whittlesea – 2015 Household Survey
Agreement with selected statements regarding gambling
City of Whittlesea - 2015 Household Survey
(Index score scale 0 - 10)
10
9
8.39
8.36
7.67
8
7
5.84
6
5
3.81
4
3
2
1
0
Gambling
Increasing access to Gambling is a
People in the local
People in the
negatively affects
gambling
serious problem in community gamble community should
people's health opportunities can local community at the club or hotel have access to
significantly
because there are
recreational
increase the
few leisure
gambling
number of problem
activities available
opportunities
gamblers
Agreement with selected statements regarding gambling
City of Whittlesea - 2015 Household Survey
(Percent of respondent households providing a response)
100%
80%
60%
61.5%
76.1%
76.9%
40%
20%
0%
-20%
-40%
31.7%
6.8%
35.8%
15.3%
36.0%
16.7%
7.2%
Strongly agree
Neutral to somewhat agree
Disagree
14.7%
8.4%
40.9%
23.3%
48.7%
-60%
Gambling is a
Gambling
Increasing access to People in the
People in the local
serious problem in negatively affects
gambling
community should community gamble
local community
people's health opportunities can
have access to at the club or hotel
significantly
recreational
because there are
increase the
gambling
few leisure
number of problem opportunities
activities available
gamblers
Page 135 of 216
City of Whittlesea – 2015 Household Survey
There was no measurable variation across the municipality in agreement that
“gambling negatively affects people’s health”, although it is observed that
respondents from Blossom Park rated their agreement somewhat higher than
average, and respondents from Doreen rated agreement somewhat lower.
Gambling negatively affects people's health by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8.94
8.71
8.69
8.53
8
8.49
8.44
8.39
8.32
8.31
8.30
8.16
8.13
7.65
7
6
5
4
3
2
1
ee
n
Do
r
ns
hi
p
g
W
h'
se
a
To
w
Ep
pi
n
th
al
No
r
La
lo
r
Ru
r
Ep
p
Bl
o
ss
om
Pa
rk
in
gN
or
So
th
ut
h
M
or
an
g
M
i ll
Pa
rk
Bu
nd
oo
ra
M
Ci
er
ty
nd
of
a
W
hi
ttl
es
ea
Th
om
as
to
w
n
0
There was no meaningful variation across the municipality in agreement that
“increasing access to gambling opportunities can significantly increase the number of
problem gamblers”.
Increasing access to gambling opportunities can signficantly increase number of problem
gamblers
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
8.62
8.52
7
6
5
4
3
2
1
0
Page 136 of 216
8.51
8.49
8.47
8.45
8.40
8.36
8.35
8.20
8.19
8.15
7.87
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation across the municipality in agreement that
“gambling is a serious problem in the local community”, with respondent households from
Mill Park rated agreement with this statement measurably and significantly higher than the
municipal average, and respondent households from Doreen rated agreement measurably
and significantly lower than the municipal average.
Gambling is a serious problem in the local community by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8.57
8
7.95
7.89
7.72
7.68
7.67
7.51
7.43
7.46
7.43
7
7.37
7.37
6
5.86
5
4
3
2
1
g
ee
n
Do
r
in
Ep
p
th
p
gN
or
in
Ep
p
W
h'
se
a
To
w
ns
hi
th
a
al
No
r
do
or
Ru
r
nd
a
Bu
n
M
er
se
a
n
W
hi
ttl
e
as
to
w
of
Ci
ty
Th
o
M
or
m
an
g
rk
Pa
th
So
u
La
lo
r
ss
om
Bl
o
M
i ll
Pa
rk
0
There was no measurable variation across the municipality in agreement that
“people in the local community gamble at clubs or hotels because there are few
leisure activities available locally”, although it is observed that respondents from
Whittlesea Township and Epping North rated agreement somewhat higher than the
municipal average.
Page 137 of 216
City of Whittlesea – 2015 Household Survey
People in the local community gamble at club or hotel because of few leisure activities
available by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
6.69
7
6.23
6.06
6
6.05
5.97
5.94
5.93
5.84
5.70
5.68
5.67
5
5.38
5.36
4
3
2
1
0
There was no measurable variation across the municipality in agreement that
“people in the community should have access to recreational gambling
opportunities”.
People should have access to recreational gambling opportunities by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6
5
4.33
4
4.33
4.03
3.87
3.81
3.79
3.77
3.77
3.70
3.52
3
3.48
3.37
2
1
ra
Ru
ra
lN
or
th
Th
om
as
to
w
n
M
er
nd
Bl
a
os
so
m
Pa
rk
do
o
ng
Bu
n
Ep
pi
p
Pa
rk
M
i ll
ns
hi
W
h'
se
a
To
w
se
a
th
Ci
ty
of
W
hi
ttl
e
gN
or
an
g
in
Ep
p
M
or
So
u
th
La
lo
r
Do
r
ee
n
0
Health or community services / issues
Access or required access to health or community services
Page 138 of 216
3.12
City of Whittlesea – 2015 Household Survey
Household respondents were asked:
“In the last twelve months, has any member of your household accessed or required
access to any of the following services?”
This set of questions relating to access to selected health and community services
was included for the first time in this format in the 2015 Household Survey.
A little more than half (54.0%) of respondent households across the municipality had
accessed a bulk billing doctor in the last twelve months, and one-third (35.4%) had
accessed a dentist.
Less than ten percent of respondent households reported accessing any of the
eleven other listed health and community services.
Accessed health / community services
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Bulk billing Doctor
Dentist
Childcare
Counselling
Education (e.g. short course)
Mental health service
Employment / retraining
Emergency relief
Utility Relief Grants
Residential Aged Care
Respite service
Interpreter services
Settlement program
Other
Total responses
Respondent households providing response
2015
Number
Percent
540
354
71
70
65
52
34
22
19
17
17
16
7
22
54.0%
35.4%
7.1%
7.0%
6.5%
5.2%
3.4%
2.2%
1.9%
1.7%
1.7%
1.6%
0.7%
2.2%
1,306
615 (61.5%)
A total of just 57 respondent households (5.7%) of the total sample identified at least
one health and community service they needed but were unable to access in the last
twelve months.
Page 139 of 216
City of Whittlesea – 2015 Household Survey
Needed but could not access health / community services
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Dentist
Employment / retraining
Counselling
Education
Mental health service
Childcare
Bulk billing Doctor
Interpreter services
Emergency relief
Utility Relief Grants
Respite service
Residential Aged Care
Settlement program
Other
Total responses
Respondent households providing response
2015
Number
Percent
25
9
8
7
6
6
4
3
3
2
1
1
1
3
2.5%
0.9%
0.8%
0.7%
0.6%
0.6%
0.4%
0.3%
0.3%
0.2%
0.1%
0.1%
0.1%
0.3%
79
57 (5.7%)
The following table provides the open-ended responses received from respondent
household as to reasons why their household could not access the listed services.
Page 140 of 216
City of Whittlesea – 2015 Household Survey
Reasons why your household could not access the service
City of Whittlesea - 2015 Household Survey
(Number of responses)
Service
Reason
Number
Emergency relief
Didn't know about it
Husband too proud
Not enough information about the service
Why bother
1
1
1
1
Counselling
Not available during my times
I didn't know how to
Too far, Moonee Ponds
Unable to get appointment
Too busy
Why bother
2
1
1
1
1
1
Education
Too expensive, no assistance if you already have higher
education
Lack of money
Limited TAFE course
Mobility
Not available in Whittlesea
Not enough students for the class to own
Not offered locally
We need more in the area
Childcare
Accessed in another Shire as on waiting lists here
Because it was full
Cannot afford
Extremely expensive
No 3 years old kinder available
1
1
1
1
1
Employment / retraining
Centrelink - declined
Matchworks are useless
Not enough employment
Requested for more placement, still an ongoing process
We need more in the area
1
1
1
1
1
Residential aged care
Insufficient beds
1
Respite services
None in local area
1
Settlement program
Access limited due to language and cost
1
Mental health services
Not available during my times
Too busy
Too far
2
1
1
2
1
1
1
1
1
1
1
Page 141 of 216
City of Whittlesea – 2015 Household Survey
Reasons why your household could not access the service
City of Whittlesea - 2015 Household Survey
(Number of responses)
Service
Reason
Number
Interpreter services
Not stated
3
Utility Relief Grants
Didn't know about it
1
Bulk billing Doctor
Bulk billing in Doreen
not near by
They are located too far from Doreen
Usually overbooked
1
1
1
1
9
4
2
Dentist
Can't afford it / due to cost / expensive
Expensive
Long waiting list, 3 months
Most of these services are at a high cost for people with no
private cover
Wait list for 2 years
Waiting list full
Kindergarten
Still trying to access
1
Ambulance
Required ambulance took 30 mins - not good
1
Police assistance
Not stated
1
Page 142 of 216
2
1
1
City of Whittlesea – 2015 Household Survey
Access or required assistance to health or community issues
Household respondents were asked:
“In the last twelve months, has any member of your household accessed or required
assistance or advice regarding the following issues?”
A little less than half of the respondent households (44.7%) identified at least one
topic with which they needed advice or assistance in the last twelve months, with
one-third (33.9%) requiring medical advice or assistance, and one-fifth (19.8%)
requiring taxation advice or assistance.
Accessed advice or assistance regarding health / community issues
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Medical
Taxation
Social security
Financial
Legal
Housing
2015
Number
Percent
339
198
85
79
77
25
33.9%
19.8%
8.5%
7.9%
7.7%
2.5%
803
Total responses
447 (44.7)
Respondent households providing response
Just 2.2% of respondent households identified at least one topic for which they
required advice or assistance that they could not access in the last twelve months.
Needed but could not access regarding health / community issues
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Social security
Finance
Taxation
Medical
Legal
Housing
Total responses
Respondent households providing response
2015
Number
Percent
9
9
7
7
6
4
0.9%
0.9%
0.7%
0.7%
0.6%
0.4%
42
22 (2.2%)
Page 143 of 216
City of Whittlesea – 2015 Household Survey
The following table provides the open-ended responses received from respondent
households as to reasons why their household could not access the advice or
assistance they required as per the list included in the survey form.
Reasons why your household could not access the advice or assistance
City of Whittlesea - 2015 Household Survey
(Number of responses)
Aspect
Reason
Number
Legal
Could not afford
No funding
Where to get free advice?
1
1
1
Financial
Sometimes people strife to meet ends
Cost
Non local
Unsure where to go
Where to get free advice?
2
1
1
1
1
Housing
No assistance provided
No idea where and how
2
1
Social security
Advises not eligible
Been burglary but get nothing back
Centrelink - declined
Lost faith in the system
Non local
Self-employed, so many forms, they didn't help etc. because
info not available till tax year done
1
1
1
1
1
Medical
Lack of depression groups in the area
Waiting lists
2
1
Taxation
Pay a lot and no good return
Don't know where to start
Fees too high
2
1
1
Page 144 of 216
1
City of Whittlesea – 2015 Household Survey
Library
Frequency of visiting
Household respondents were asked:
“How often do members of your household currently visit a local library?”
A little more than one-quarter (28.5%) of respondent households reported visiting a
local library at least once a month, with one-third (36.7%) rarely visiting and onethird (34.8%) never visiting.
Frequency of visiting local library
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
2015
Number
Percent
86
77
92
329
312
104
9.6%
8.6%
10.3%
36.7%
34.8%
1,000
100%
There was some measurable variation in these results across the twelve precincts
comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Mill Park and
Whittlesea Township visiting a local library at least once a month.
 The lower than average proportion of respondent households from Epping visiting a
local library at least once a month.
 The higher than average proportion of respondent households from Epping and
Blossom Park rarely visiting a local library.
 The lower than average proportion of respondent households from Lalor, Mernda,
Doreen, Whittlesea Township, and the Rural North rarely visiting a local library.
 The higher than average proportion of respondent households from Whittlesea
Township, Mernda, Doreen, and the Rural North never visiting a local library.
 The lower than average proportion of respondent households from Mill Park and
Blossom Park never visiting a local library.
Page 145 of 216
City of Whittlesea – 2015 Household Survey
Frequency of visiting local library by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
6.3%
3.8%
13.8%
35.0%
41.3%
12
15.5%
8.5%
8.5%
26.8%
40.8%
15
9.6%
8.2%
6.8%
42.5%
32.9%
11
4.8%
7.1%
7.1%
48.8%
32.1%
10
9.3%
5.3%
13.3%
36.0%
36.0%
9
14.3%
11.7%
11.7%
39.0%
23.4%
6
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
14.5%
11.8%
6.6%
44.7%
22.4%
9
8.5%
12.2%
3.7%
41.5%
34.1%
5
4.1%
4.1%
20.5%
27.4%
43.8%
5
6.5%
8.1%
14.5%
27.4%
43.5%
5
12.2%
9.5%
14.9%
23.0%
40.5%
10
4.0%
13.3%
14.7%
21.3%
46.7%
1
85
87
78
67
84
76
Reasons for visiting libraries
Household respondents were asked:
“What are all the ways you and your household use libraries?”
The most common reason for visiting the local library was to borrow books or other
library resources, with almost three-quarters (72.9%) of the respondent households
visiting libraries visiting for this reason.
Almost one-fifth (18.7%) of respondent households visiting local libraries did so to
access computers or the internet.
Approximately one-sixth of respondent households visiting local libraries did so for
children’s programs (17.1%) or to spend time relaxing (13.5%). A little more than ten
percent (10.6%) visited to seek information about local services and community.
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Blossom Park
and Doreen visiting to borrow books and other library resources.
 The higher than average proportion of respondent households from Thomastown
and South Morang and Whittlesea Township visiting to access computers or the
internet.
 The higher than average proportion of respondent households from Lalor and
Mernda visiting for children’s programs.
 The higher than average proportion of respondent households from Lalor and
Whittlesea Township visiting to meet other people.
Page 146 of 216
City of Whittlesea – 2015 Household Survey
Ways of using local libraries
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households visiting local library)
2015
Number
Percent
Response
To borrow books and other library resources
To access internet or computer
For childrens' programs
To spend time relaxing
To seek info. - local services & community
To access meeting spaces
To meet other people
For youth activities / programs
Other
426
109
100
79
62
35
34
21
9
72.9%
18.7%
17.1%
13.5%
10.6%
6.0%
5.8%
3.6%
1.5%
875
Total responses
494 (84.6%)
Respondent households providing a response
Ways of using local libraries by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households visiting local library)
Response
To borrow books and other library resources
To access internet or computer
For childrens' programs
For youth activities / programs
To access meeting spaces
To seek info. - local services & community
To spend time relaxing
To meet other people
Other
Total responses
Respondent households providing a response
Response
To borrow books and other library resources
To access internet or computer
For childrens' programs
For youth activities / programs
To access meeting spaces
To seek info. - local services & community
To spend time relaxing
To meet other people
Other
Total responses
Respondent households providing a response
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
74.5%
14.9%
10.6%
2.1%
10.6%
10.6%
12.8%
8.5%
0.0%
64.3%
21.4%
28.6%
2.4%
9.5%
7.1%
16.7%
16.7%
2.4%
69.4%
26.5%
20.4%
10.2%
6.1%
18.4%
18.4%
6.1%
0.0%
68.4%
15.8%
12.3%
3.5%
3.5%
12.3%
5.3%
0.0%
0.0%
75.0%
14.6%
25.0%
2.1%
4.2%
10.4%
6.3%
4.2%
8.3%
72.9%
18.6%
16.9%
1.7%
6.8%
10.2%
18.6%
6.8%
1.7%
68
71
86
69
72
91
43(89.6%)
52(88.1%)
38(80.9%) 33(78.6%) 43(87.8%) 45(78.9%)
Blossom South
Park
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
91.5%
18.6%
5.1%
3.4%
3.4%
3.4%
10.2%
6.8%
1.7%
79.6%
25.9%
13.0%
3.7%
1.9%
13.0%
18.5%
1.9%
0.0%
68.3%
4.9%
26.8%
2.4%
2.4%
4.9%
0.0%
0.0%
2.4%
80.0%
5.7%
11.4%
2.9%
2.9%
2.9%
11.4%
2.9%
5.7%
77.3%
27.3%
11.4%
2.3%
18.2%
15.9%
15.9%
11.4%
2.3%
80.0%
15.0%
10.0%
7.5%
7.5%
5.0%
5.0%
0.0%
2.5%
85
85
46
44
80
53
39(88.6%)
34(85.0%)
57(96.6%) 46(85.2%) 33(80.5%) 29(82.9%)
Page 147 of 216
City of Whittlesea – 2015 Household Survey
Local open spaces
Frequency of visiting
Household respondents were asked:
“How often do members of your household typically visit local open spaces?”
This set of questions relating to the use of local open spaces and facilities was
included for the first time in this format in the 2015 Household Survey. The results
can best be summarised as follows:
 Respondent households were most likely to visit walking / cycling paths on a
frequent basis, with almost half (47.4%) visiting at least weekly. A little less than
one-third (30.3%) of the respondent households rarely or never visit walking /
cycling paths.
 A little less than one-quarter of respondent households visit playgrounds (22.0%) or
sporting reserves (24.1%) at least weekly, with a little more than half rarely or never
visiting these facilities.
 Approximately one-sixth (16.4%) of respondent households visited informal open
grassed areas at least weekly, with approximately two-thirds (63.4%) rarely or never
visiting these areas.
 Three-quarters or more of respondent households rarely or never visit each of picnic
facilities (75.0%), dog-off leash areas (81.7%), or skate facilities (94.8%).
Frequency of visiting local open spaces
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Walking/
cycling
paths
Playgrounds
Sporting
reserves
Picnic
facilities
Dog off
lead
areas
Informal
open grassed
areas
Skate
facilities
Weekly
Fortnightly
Monthly
Rarely
Never
Can’t say
47.4%
11.3%
10.9%
18.0%
12.3%
152
22.0%
10.2%
13.8%
25.1%
29.0%
223
24.1%
6.3%
11.6%
30.7%
27.2%
232
4.4%
3.1%
17.5%
47.6%
27.4%
244
8.1%
4.5%
5.6%
16.8%
64.9%
266
16.4%
6.6%
13.6%
31.8%
31.6%
264
1.3%
1.2%
2.8%
12.6%
82.2%
272
Total households
1,000
1,000
1,000
1,000
1,000
1,000
1,000
Response
Page 148 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the propensity of visiting walking / cycling paths across
the twelve precincts comprising the City of Whittlesea, with attention drawn to the
following:
 The higher than average proportion of respondent households from Epping North,
Doreen, Whittlesea Township visiting walking / cycling paths at least weekly.
 The lower than average proportion of respondent households from Thomastown
visiting walking / cycling paths at least weekly.
 The higher than average proportion of respondent households from Epping North
and Doreen rarely visiting walking / cycling paths.
 The higher than average proportion of respondent households from the Rural North
rarely visiting walking / cycling paths.
 The higher than average proportion of respondent households from Thomastown
and the Rural North never visiting walking / cycling paths.
 The lower than average proportion of respondent households from Mernda never
visiting walking / cycling paths.
Walking / cycling paths by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
52.5%
8.8%
12.5%
15.0%
11.3%
12
44.6%
6.2%
9.2%
23.1%
16.9%
21
37.7%
2.9%
13.0%
21.7%
24.6%
15
41.6%
14.3%
7.8%
16.9%
19.5%
17
56.4%
12.8%
16.7%
7.7%
6.4%
6
44.1%
14.7%
11.8%
23.5%
5.9%
15
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
46.6%
13.7%
11.0%
23.3%
5.5%
12
52.4%
14.6%
15.9%
9.8%
7.3%
5
50.7%
18.3%
7.0%
21.1%
2.8%
7
65.1%
14.3%
6.3%
7.9%
6.3%
4
61.2%
9.0%
4.5%
13.4%
11.9%
17
27.7%
6.2%
7.7%
33.8%
24.6%
11
85
87
78
67
84
76
Page 149 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the propensity to visit playgrounds across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Epping North
and Doreen visiting playgrounds at least weekly.
 The lower than average proportion of respondent households from Whittlesea
Township and the Rural North visiting playgrounds at least weekly.
 The higher than average proportion of respondent households from Mernda visiting
playgrounds at least fortnightly.
 The higher than average proportion of respondent households from Bundoora and
Lalor rarely visiting playgrounds.
 The lower than average proportion of respondent households from Doreen rarely
visiting playgrounds.
 The higher than average proportion of respondent households from Thomastown
and the Rural North never visiting playgrounds.
 The lower than average proportion of respondent households from Epping North
never visiting playgrounds.
Playgrounds by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Page 150 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
26.0%
5.5%
13.7%
34.2%
20.5%
19
17.7%
8.1%
8.1%
32.3%
33.9%
24
22.0%
6.8%
10.2%
23.7%
37.3%
25
24.7%
9.6%
6.8%
23.3%
35.6%
21
33.8%
15.5%
21.1%
18.3%
11.3%
13
18.2%
10.6%
16.7%
22.7%
31.8%
17
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
21.2%
3.0%
15.2%
27.3%
33.3%
19
19.1%
13.2%
25.0%
20.6%
22.1%
19
16.7%
19.4%
18.1%
27.8%
18.1%
6
39.7%
12.1%
12.1%
15.5%
20.7%
9
13.5%
11.5%
9.6%
28.8%
36.5%
32
3.4%
5.1%
6.8%
28.8%
55.9%
17
85
87
78
67
84
76
City of Whittlesea – 2015 Household Survey
There was some variation in the propensity to visit sporting reserves across the
twelve precincts comprising the City of Whittlesea, with attention drawn to the
following:
 The higher than average proportion of respondent households from Doreen and
Whittlesea Township visiting sporting reserves at least weekly.
 The lower than average proportion of respondent households from Epping visiting
sporting reserves at least weekly.
 The higher than average proportion of respondent households from Mernda never
visiting sporting reserves.
 The lower than average proportion of respondent households from Mernda,
Doreen, and Whittlesea Township never visiting sporting reserves.
Sporting reserves by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
21.7%
5.8%
5.8%
37.7%
29.0%
23
18.0%
6.6%
18.0%
29.5%
27.9%
25
27.9%
0.0%
9.8%
29.5%
32.8%
23
12.5%
2.8%
8.3%
33.3%
43.1%
22
21.2%
3.0%
19.7%
28.8%
27.3%
18
27.0%
7.9%
15.9%
22.2%
27.0%
20
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
26.5%
10.3%
8.8%
29.4%
25.0%
17
22.2%
12.5%
12.5%
33.3%
19.4%
15
23.2%
11.6%
8.7%
44.9%
11.6%
9
46.4%
7.1%
7.1%
21.4%
17.9%
11
43.6%
3.6%
7.3%
29.1%
16.4%
29
19.7%
3.3%
8.2%
36.1%
32.8%
15
85
87
78
67
84
76
Page 151 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the propensity to visit picnic facilities across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Doreen visiting
picnic facilities monthly.
 The lower than average proportion of respondent households from the Rural North
visiting picnic facilities weekly.
 The higher than average proportion of respondent households from Whittlesea
Township rarely visiting picnic facilities.
 The lower than average proportion of respondent households from Doreen rarely
visiting picnic facilities.
 The higher than average proportion of respondent households from the Rural North
never visiting picnic facilities.
 The lower than average proportion of respondent households from Mernda never
visiting picnic facilities.
Picnic facilities by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Page 152 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
4.3%
0.0%
18.8%
46.4%
30.4%
23
1.6%
3.3%
11.5%
49.2%
34.4%
25
5.0%
5.0%
11.7%
51.7%
26.7%
24
5.9%
2.9%
16.2%
44.1%
30.9%
26
6.0%
3.0%
17.9%
46.3%
26.9%
17
4.8%
0.0%
20.6%
49.2%
25.4%
20
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
6.0%
0.0%
20.9%
47.8%
25.4%
18
2.9%
7.4%
23.5%
44.1%
22.1%
19
7.1%
2.9%
18.6%
52.9%
18.6%
8
3.5%
7.0%
26.3%
36.8%
26.3%
10
5.8%
1.9%
9.6%
57.7%
25.0%
32
0.0%
0.0%
3.7%
51.9%
44.4%
22
85
87
78
67
84
76
City of Whittlesea – 2015 Household Survey
There was some variation in the propensity to visit dog off-leash areas across the
twelve precincts comprising the City of Whittlesea, with attention drawn to the
following:
 The higher than average proportion of respondent households from Doreen and
Whittlesea Township visiting dog off-leash areas weekly.
 The higher than average proportion of respondent households from South Morang
visiting dog off-leash areas fortnightly.
 The higher than average proportion of respondent households from Thomastown
and the Rural North never visiting dog off-leash areas.
 The lower than average proportion of respondent households from South Morang,
Doreen, and Whittlesea Township never visiting dog off-leash areas.
Dog off lead areas by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
12.9%
2.9%
2.9%
17.1%
64.3%
22
3.6%
3.6%
3.6%
17.9%
71.4%
30
5.5%
1.8%
1.8%
14.5%
76.4%
29
4.4%
1.5%
4.4%
20.6%
69.1%
26
8.2%
1.6%
6.6%
9.8%
73.8%
23
3.3%
4.9%
4.9%
19.7%
67.2%
22
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
10.4%
6.0%
6.0%
14.9%
62.7%
18
13.2%
13.2%
13.2%
14.7%
45.6%
19
7.4%
5.9%
5.9%
13.2%
67.6%
10
21.1%
5.3%
8.8%
21.1%
43.9%
10
18.5%
1.9%
7.4%
14.8%
57.4%
30
3.4%
1.7%
6.9%
10.3%
77.6%
18
85
87
78
67
84
76
Page 153 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the propensity to visit informal open grassed areas
across the twelve precincts comprising the City of Whittlesea, with attention drawn
to the following:
 The higher than average proportion of respondents from South Morang and
Whittlesea Township visiting informal open grassed areas at least weekly.
 The higher than average proportion of respondent households from Doreen visiting
information open grassed areas fortnightly.
 The higher than average proportion of respondent households from Epping North
visiting informal open grassed areas monthly.
 The higher than average proportion of respondent households from Lalor, Epping,
and the Rural North never visiting open informal grassed areas.
 The lower than average proportion of respondent households from Epping North,
Mernda, Doreen, and Whittlesea Township never visiting informal open grassed
areas.
Informal open grassed areas by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Page 154 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
21.1%
4.2%
9.9%
35.2%
29.6%
21
10.5%
3.5%
12.3%
33.3%
40.4%
29
12.5%
0.0%
16.1%
33.9%
37.5%
28
9.2%
7.7%
10.8%
32.3%
40.0%
29
22.7%
4.5%
24.2%
27.3%
21.2%
18
8.2%
8.0%
13.1%
34.4%
36.1%
22
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
14.9%
6.0%
14.9%
38.8%
25.4%
18
30.9%
7.4%
11.8%
26.5%
23.5%
19
22.7%
10.6%
18.2%
28.8%
19.7%
12
22.4%
17.2%
15.5%
24.1%
20.7%
9
28.3%
11.3%
9.4%
30.2%
20.8%
31
8.6%
3.4%
8.6%
36.2%
43.1%
18
85
87
78
67
84
76
City of Whittlesea – 2015 Household Survey
There was some variation in the propensity to visit skate facilities across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Whittlesea
Township visiting skate facilities at least weekly.
 The slightly higher than average proportion of respondent households from South
Morang visiting skate facilities fortnightly.
 The slightly higher than average proportion of respondent households from South
Morang, Mernda, and Doreen visiting skate facilities monthly.
 The slightly higher than average proportion of respondent households from Doreen
rarely visiting skate facilities.
 The higher than average proportion of respondent households from Lalor never
visiting skate facilities.
 The lower than average proportion of respondent households from South Morang
and Doreen never visiting skate facilities.
Skate facilities by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of respondent households providing a response)
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Response
Weekly
Fortnightly
Monthly
Rarely
Never
Not stated
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
1.5%
0.0%
0.0%
13.6%
84.8%
26
0.0%
0.0%
1.8%
7.1%
91.1%
30
0.0%
0.0%
1.8%
16.4%
81.8%
29
1.4%
1.4%
0.0%
14.3%
82.9%
24
1.6%
3.1%
3.1%
6.3%
85.9%
20
0.0%
0.0%
0.0%
10.2%
89.8%
24
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
1.5%
0.0%
4.5%
6.0%
88.1%
18
1.5%
6.1%
7.6%
15.2%
69.7%
21
1.5%
0.0%
7.5%
14.9%
76.1%
11
3.4%
1.7%
6.9%
20.7%
67.2%
9
11.1%
1.9%
3.7%
5.6%
77.8%
30
1.7%
0.0%
1.7%
10.2%
86.4%
17
85
87
78
67
84
76
Page 155 of 216
City of Whittlesea – 2015 Household Survey
Reasons for visiting local open spaces
Household respondents were asked:
“What are all the reasons members of your household visit local open spaces?”
The most common reasons for visiting local open spaces identified by respondent
households were to walk in or around (47.8%), and to sit, relax, and enjoy the
outdoors (42.3%).
It is observed that respondent households identified a wide range of reasons for
visiting local open spaces in addition to the two primary reasons discussed above.
 A little less than one-third of respondent households identified to socialise with
family / friends (29.4%), and to walk / exercise the dog (29.3%).
 Approximately one-quarter of respondent households identified to play on
playground equipment (25.6%), to exercise / work out (24.8%), to have a BBQ or
picnic (24.6%), to walk / cycle / scooting to destinations (23.7%), and to play (21.7%).
 Approximately one-sixth of respondent households identified to play / watch
organised sport (17.5%), and to attend community events (14.1%).
Reasons for visiting local open spaces
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
To walk in or around
To sit, relax, enjoy the outdoors
To socialise with family / friends
To walk / exercise the dog
To play on playground equipment
To exercise, work out
To have a BBQ or picnic
Walking / cycling / scooting to destinations
To play
To play / watch organised sports
To attend community events
Nature based activities
Other
Total responses
Respondent households providing a response
Page 156 of 216
2015
Number
Percent
478
423
294
293
256
248
246
237
217
175
141
62
11
47.8%
42.3%
29.4%
29.3%
25.6%
24.8%
24.6%
23.7%
21.7%
17.5%
14.1%
6.2%
1.1%
3,081
801 (80.1%)
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation in these results across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Epping North
visiting local open spaces to sit, relax, enjoy the outdoors.
 The lower than average proportion of respondent households from Whittlesea
Township and Rural North visiting local open spaces to sit, relax, enjoy the outdoors.
 The higher than average proportion of respondent households from Bundoora,
Epping North, Blossom Park, and Doreen visiting open spaces to walk in and around.
 The lower than average proportion of respondent households from Whittlesea
Township visiting local open spaces to walk in and around.
 The higher than average proportion of respondents from Doreen visiting local open
spaces to walk / exercise the dog.
 The higher than average proportion of respondent households from Epping North
visiting local open spaces to socialise with family / friends.
 The higher than average proportion of respondent households from Epping North
and Doreen visiting local open spaces to walk / cycle / scooting to destinations.
 The lower than average proportion of respondent households from Lalor and the
Rural North visiting local open spaces to walk/ cycle / scooting to destinations.
 The higher than average proportion of respondent households from Epping North
and Doreen visiting local open spaces to exercise / work out.
 The lower than average proportion of respondent households from the Rural North
visiting local open spaces to exercise / work out.
 The higher than average proportion of respondents from Epping North and Doreen
visiting local open spaces to play.
 The lower than average proportion of respondent households from Bundoora,
Epping, Whittlesea Township, and the Rural North visiting local open spaces to play.
 The higher than average proportion of respondent households from Mernda and
Doreen visiting local open spaces to play on playground equipment.
 The lower than average proportion of respondent households from Blossom Park
and the Rural North visiting local open spaces to play on playground equipment.
 The higher than average proportion of respondent households from Doreen and
Whittlesea Township visiting local open spaces to attend community events.
 The higher than average proportion of respondent households from Doreen and
Whittlesea Township visiting local open spaces to play / watch organised sports.
Page 157 of 216
City of Whittlesea – 2015 Household Survey
Reasons for visiting local open spaces by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
To sit, relax, enjoy the outdoors
To walk in or around
To walk / exercise the dog
To have a BBQ or picnic
To socialise with family / friends
Walking/cycling/scooting to destinations
Nature based activities
To exercise, work out
To play
To play on playground equipment
To attend community events
To play / watch organised sports
Other
39.1%
51.1%
23.9%
22.8%
22.8%
19.6%
6.5%
18.5%
10.9%
26.1%
8.7%
10.9%
2.2%
45.3%
45.3%
25.6%
24.4%
34.9%
10.5%
5.8%
24.4%
22.1%
20.9%
15.1%
17.4%
2.3%
38.1%
46.4%
23.8%
20.2%
27.4%
16.7%
2.4%
26.2%
21.4%
26.2%
13.1%
16.7%
0.0%
35.1%
41.5%
24.5%
28.7%
30.9%
22.3%
7.4%
17.0%
12.8%
19.1%
9.6%
12.8%
1.1%
61.9%
59.5%
23.8%
33.3%
45.2%
32.1%
7.1%
39.3%
31.0%
29.8%
13.1%
9.5%
3.6%
47.0%
48.2%
21.7%
26.5%
26.5%
27.7%
4.8%
26.5%
21.7%
24.1%
10.8%
14.5%
0.0%
242
253
234
247
327
249
Total responses
Respondent households providing response
72 (78.3%) 65 (75.6%) 59 (70.2%) 69 (73.4%) 74 (88.1%) 73 (88.0%)
Response
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
To sit, relax, enjoy the outdoors
To walk in or around
To walk / exercise the dog
To have a BBQ or picnic
To socialise with family / friends
Walking/cycling/scooting to destinations
Nature based activities
To exercise, work out
To play
To play on playground equipment
To attend community events
To play / watch organised sports
Other
37.6%
56.5%
37.6%
16.5%
22.4%
22.4%
3.5%
22.4%
21.2%
17.6%
11.8%
20.0%
0.0%
44.8%
48.3%
43.7%
28.7%
28.7%
28.7%
12.6%
27.6%
29.9%
26.4%
18.4%
21.8%
2.3%
43.6%
44.9%
33.3%
17.9%
28.2%
24.4%
5.1%
20.5%
28.2%
39.7%
17.9%
25.6%
0.0%
47.8%
58.2%
56.7%
31.3%
37.3%
53.7%
7.5%
40.3%
38.8%
43.3%
23.9%
29.9%
0.0%
28.6%
45.2%
38.1%
13.1%
20.2%
29.8%
3.6%
20.2%
13.1%
20.2%
23.8%
29.8%
1.2%
23.7%
31.6%
23.7%
15.8%
21.1%
13.2%
6.6%
13.2%
3.9%
10.5%
21.1%
17.1%
0.0%
246
315
257
314
241
153
Total responses
Respondent households providing response
Page 158 of 216
70 (82.4%) 78 (89.7%) 65 (83.3%) 58 (86.6%) 67 (79.8%) 50 (65.8%)
City of Whittlesea – 2015 Household Survey
Barriers of visiting Council facilities and spaces
Household respondents were asked:
“What, if any, barriers exist which prevent members of your household from visiting
the following Council facilities and spaces?”
This set of questions relating to barriers to visiting local open spaces, sports and
recreation facilities, and libraries were included for the first time in this format in the
2015 Household Survey.
A little less than half (45.1%) of the respondent households identified at least one
barrier to visiting local open spaces, whilst approximately one-third identified at
least one barrier to attending either sports and recreation facilities (38.1%) or
libraries (34.2%).
The most commonly identified barrier to visiting local open spaces, sports and
recreation facilities, and local libraries was a lack of time, identified by approximately
one-fifth of respondent households for each of the three types of facilities.
Attention is drawn to the fact that 12.9% of respondent households identified
personal safety concerns as a barrier to visiting local open spaces.
Barriers to visiting Council facilities and spaces
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Too far to travel from home
Lack of time
They are uninviting
Personal safety concerns
No car parking available
Facilities are not properly maintained
Too difficult to access due to traffic
Facilities do not appeal / meet our needs
Lack of public transport
Accessibility problems
Other
Total responses
Respondents identifying at least one barrier
Local open spaces
Number
Percent
55
225
56
129
39
74
44
82
49
21
25
5.5%
22.5%
5.6%
12.9%
3.9%
7.4%
4.4%
8.2%
4.9%
2.1%
2.5%
Sports & rec.facilities
Number
Percent
58
190
44
46
32
48
36
87
39
15
22
5.8%
19.0%
4.4%
4.6%
3.2%
4.8%
3.6%
8.7%
3.9%
1.5%
2.2%
Libraries
Number
Percent
84
195
21
12
15
5
30
61
32
3
16
8.4%
19.5%
2.1%
1.2%
1.5%
0.5%
3.0%
6.1%
3.2%
0.3%
1.6%
799
617
474
451 (45.1%)
381 (38.1%)
342 (34.2%)
Page 159 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the barriers to visiting local open spaces across the
twelve precincts comprising the City of Whittlesea, with attention drawn to the
following:
 The higher than average proportion of respondent households from the Rural North
identifying too far to travel from home as a barrier to visiting local open spaces.
 The higher than average proportion of respondent households from Blossom Park
identifying a lack of time as a barrier to visiting local open spaces.
 The higher than average proportion of respondent households from Lalor identifying
personal safety concerns as a barrier to visiting local open spaces.
 The higher than average proportion of respondent households from Epping North
and the Rural North identifying a lack of public transport as a barrier to visiting local
open spaces.
Barriers to visiting local open spaces by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Lalor
T'town
Epping
Epping
North
Mill Park
5.4%
18.5%
2.2%
15.2%
5.4%
6.5%
3.3%
12.0%
4.3%
3.3%
3.3%
7.0%
16.3%
8.1%
24.4%
4.7%
9.3%
5.8%
11.6%
2.3%
3.5%
4.7%
4.8%
17.9%
7.1%
13.1%
4.8%
8.3%
3.6%
7.1%
4.8%
1.2%
3.6%
9.6%
28.7%
8.5%
14.9%
4.3%
11.7%
7.4%
9.6%
7.4%
3.2%
4.3%
8.3%
25.0%
6.0%
9.5%
7.1%
9.5%
9.5%
4.8%
11.9%
2.4%
2.4%
2.4%
26.5%
2.4%
7.2%
3.6%
2.4%
2.4%
6.0%
0.0%
1.2%
0.0%
73
84
64
103
81
45
Bundoora
Too far to travel from home
Lack of time
They are uninviting
Personal safety concerns
No car parking available
Facilities are not properly maintained
Too difficult to access due to traffic
Facilities do not appeal / meet our needs
Lack of public transport
Accessibility problems
Other
Total responses
Respondents identifying at least one barrier 42 (45.7%) 38 (44.2%) 38 (45.2%) 50 (53.2%) 44 (52.4%) 34 (41.0%)
Response
Too far to travel from home
Lack of time
They are uninviting
Personal safety concerns
No car parking available
Facilities are not properly maintained
Too difficult to access due to traffic
Facilities do not appeal / meet our needs
Lack of public transport
Accessibility problems
Other
Total responses
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
4.7%
32.9%
8.2%
11.8%
3.5%
10.6%
3.5%
10.6%
5.9%
1.2%
1.2%
3.4%
23.0%
5.7%
12.6%
2.3%
6.9%
2.3%
6.9%
9.2%
1.1%
0.0%
5.1%
24.4%
6.4%
9.0%
1.3%
7.7%
5.1%
7.7%
5.1%
0.0%
5.1%
1.5%
20.9%
3.0%
9.0%
4.5%
6.0%
4.5%
6.0%
4.5%
4.5%
0.0%
4.8%
16.7%
3.6%
4.8%
0.0%
4.8%
2.4%
2.4%
1.2%
0.0%
3.6%
21.1%
25.0%
3.9%
3.9%
0.0%
5.3%
2.6%
13.2%
15.8%
1.3%
0.0%
80
64
60
43
37
70
Respondents identifying at least one barrier 45 (52.9%) 37 (42.5%) 35 (44.9%) 24 (35.8%) 28 (33.3%) 45 (59.2%)
Page 160 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the barriers to visiting sports and recreational facilities
across the municipality, with attention drawn to the following:
 The higher than average proportion of respondent households from Epping North
and the Rural North identifying too far to travel from home as a barrier to visiting
sports and recreational facilities.
 The slightly higher than average proportion of respondent households from
Bundoora and Blossom Park identifying facilities are not properly maintained as a
barrier to visiting sports and recreational facilities.
 The slightly higher than average proportion of respondent households from Mernda
identifying facilities do not appeal / meet our needs as a barrier to visiting sports and
recreational facilities.
 The higher than average proportion of respondent households from Epping North
and the Rural North identifying a lack of public transport as a barrier to visiting
sports and recreational facilities.
Barriers to visiting sports and recreational facilities by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Lalor
T'town
Epping
Epping
North
Mill Park
6.5%
21.7%
3.3%
3.3%
5.4%
12.0%
1.1%
8.7%
3.3%
3.3%
2.2%
5.8%
18.6%
5.8%
7.0%
3.5%
2.3%
1.2%
11.6%
1.2%
1.2%
2.3%
4.8%
13.1%
2.4%
4.8%
0.0%
4.8%
0.0%
3.6%
2.4%
1.2%
2.4%
5.3%
25.5%
7.4%
6.4%
4.3%
8.5%
9.6%
8.5%
6.4%
3.2%
2.1%
15.5%
20.2%
8.3%
4.8%
4.8%
2.4%
7.1%
9.5%
9.5%
1.2%
3.6%
0.0%
22.9%
1.2%
3.6%
2.4%
1.2%
1.2%
6.0%
1.2%
0.0%
1.2%
65
52
33
82
73
34
Bundoora
Too far to travel from home
Lack of time
They are uninviting
Personal safety concerns
No car parking available
Facilities are not properly maintained
Too difficult to access due to traffic
Facilities do not appeal / meet our needs
Lack of public transport
Accessibility problems
Other
Total responses
Respondents identifying at least one barrier 39 (42.4%) 34 (39.5%) 24 (28.6%) 38 (40.4%) 39 (46.4%) 30 (36.1%)
Response
Too far to travel from home
Lack of time
They are uninviting
Personal safety concerns
No car parking available
Facilities are not properly maintained
Too difficult to access due to traffic
Facilities do not appeal / meet our needs
Lack of public transport
Accessibility problems
Other
Total responses
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
1.2%
21.2%
2.4%
5.9%
3.5%
11.8%
4.7%
11.8%
3.5%
0.0%
1.2%
5.7%
17.2%
9.2%
5.7%
8.0%
5.7%
5.7%
12.6%
3.4%
2.3%
3.4%
10.3%
16.7%
2.6%
1.3%
2.6%
6.4%
6.4%
14.1%
5.1%
0.0%
3.8%
10.4%
11.9%
3.0%
4.5%
0.0%
0.0%
7.5%
7.5%
7.5%
1.5%
0.0%
3.6%
10.7%
2.4%
1.2%
1.2%
1.2%
0.0%
7.1%
3.6%
2.4%
2.4%
17.1%
22.4%
1.3%
0.0%
0.0%
0.0%
2.6%
6.6%
15.8%
0.0%
0.0%
57
69
54
36
30
50
Respondents identifying at least one barrier 33 (38.8%) 34 (39.1%) 36 (46.2%) 23 (34.3%) 22 (26.2%) 37 (48.7%)
Page 161 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the barriers to visiting libraries across the twelve
precincts comprising the City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Epping North,
Doreen, and the Rural North identifying too far to travel from home as a barrier to
visiting libraries.
 The slightly higher than average proportion of respondent households from Mill
Park, Epping, and Doreen identifying a lack of time as a barrier to visiting libraries.
 The slightly higher than average proportion of respondent households from Mernda
and Doreen identifying facilities do not appeal / meet our needs as a barrier to
visiting libraries.
 The slightly higher than average proportion of respondent households from Epping
North, Doreen, and the Rural North identifying a lack of public transport as a barrier
to visiting libraries.
Barriers to visiting libraries by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Lalor
T'town
Epping
Epping
North
Mill Park
10.9%
19.6%
2.2%
0.0%
1.1%
0.0%
5.4%
5.4%
3.3%
0.0%
0.0%
3.5%
14.0%
2.3%
2.3%
1.2%
1.2%
3.5%
8.1%
0.0%
0.0%
2.3%
6.0%
17.9%
2.4%
0.0%
3.6%
0.0%
0.0%
3.6%
0.0%
0.0%
2.4%
8.5%
23.4%
2.1%
3.2%
1.1%
2.1%
3.2%
4.3%
4.3%
2.1%
2.1%
26.2%
16.7%
2.4%
1.2%
3.6%
0.0%
8.3%
4.8%
14.3%
0.0%
4.8%
1.2%
25.3%
0.0%
1.2%
1.2%
0.0%
1.2%
6.0%
3.6%
0.0%
0.0%
44
33
30
53
69
33
Bundoora
Too far to travel from home
Lack of time
They are uninviting
Personal safety concerns
No car parking available
Facilities are not properly maintained
Too difficult to access due to traffic
Facilities do not appeal / meet our needs
Lack of public transport
Accessibility problems
Other
Total responses
Respondents identifying at least one barrier 30 (32.6%) 23 (26.7%) 28 (33.3%) 34 (36.2%) 42 (50.0%) 30 (36.1%)
Response
Too far to travel from home
Lack of time
They are uninviting
Personal safety concerns
No car parking available
Facilities are not properly maintained
Too difficult to access due to traffic
Facilities do not appeal / meet our needs
Lack of public transport
Accessibility problems
Other
Total responses
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
1.2%
16.5%
1.2%
0.0%
0.0%
1.2%
3.5%
5.9%
3.5%
0.0%
2.4%
6.9%
14.9%
2.3%
1.1%
1.1%
0.0%
1.1%
4.6%
0.0%
0.0%
1.1%
12.8%
20.5%
1.3%
0.0%
1.3%
0.0%
5.1%
11.5%
2.6%
0.0%
2.6%
25.4%
26.9%
7.5%
1.5%
1.5%
0.0%
9.0%
11.9%
10.4%
0.0%
0.0%
6.0%
10.7%
2.4%
0.0%
0.0%
0.0%
0.0%
4.8%
2.4%
1.2%
2.4%
18.4%
19.7%
0.0%
0.0%
0.0%
0.0%
0.0%
3.9%
10.5%
0.0%
0.0%
30
29
45
63
25
40
Respondents identifying at least one barrier 22 (25.9%) 24 (27.6%) 33 (42.3%) 31 (46.3%) 19 (22.6%) 29 (38.2%)
Page 162 of 216
City of Whittlesea – 2015 Household Survey
Food security
Household respondents were asked:
“In the past 12 months, were there any times when members of this household ran
out of food and couldn’t afford to buy more?”
In 2015, a total of 6.2% of respondent households reported that they had run out of
food and couldn’t afford to buy more at least once in the last twelve months, a
marginal decline on the 8.9% recorded in 2014.
Ran out of food in last twelve months
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
2015
Number
Percent
Response
Never
Once
Two to six times
Seven to eleven times
Every month
Can't say
Total households
2014
805
27
23
5
7
133
80.5%
2.7%
2.3%
0.5%
0.7%
13.3%
76.2%
2.1%
4.2%
0.9%
1.7%
15.0%
1,000
100%
1,028
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, although caution should be exercised in the interpretation of
these results given the volatility of the precinct level results for this question.
Attention drawn to the following:
 Respondent households from Bundoora, Blossom Park, and the Rural North were
more likely than average to have never run out of food in the last twelve months.
 Respondent households from Epping and Whittlesea Township were slightly more
likely than average to have run out of food at least once in the last twelve months.
Ran out of food in last twelve months by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Never
Once
Two to six times
Seven to eleven times
Every month
Can't say
Total households
Response
Never
Once
Two to six times
Seven to eleven times
Every month
Can't say
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
88.0%
1.1%
1.1%
0.0%
0.0%
9.8%
80.2%
3.5%
2.3%
0.0%
0.0%
14.0%
79.8%
6.0%
2.4%
1.2%
1.2%
9.5%
73.4%
2.1%
3.2%
1.1%
1.1%
19.1%
84.5%
1.2%
1.2%
0.0%
2.4%
10.7%
78.3%
0.0%
1.2%
0.0%
1.2%
19.3%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlese
a
Rural
North
90.6%
0.0%
2.4%
0.0%
0.0%
7.1%
78.2%
4.6%
3.4%
0.0%
0.0%
13.8%
82.1%
3.8%
1.3%
0.0%
0.0%
12.8%
83.6%
1.5%
1.5%
3.0%
0.0%
10.4%
76.2%
4.8%
8.3%
1.2%
2.4%
7.1%
90.8%
0.0%
1.3%
0.0%
0.0%
7.9%
85
87
78
67
84
76
Page 163 of 216
City of Whittlesea – 2015 Household Survey
The following table provides a breakdown of these results by the structure of
respondent households. Caution is advised in the interpretation of these results for
some household structures given the very small sample size.
Ran out of food in last twelve months by houshold structure
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Never
Once
Two to six times
Seven to eleven times
Every month
Can't say
2 parent
(0 - 4 yrs)
Never
Once
Two to six times
Seven to eleven times
Every month
Can't say
2 parent
(18+)
Sole
person
Couple
only
77.2%
6.4%
5.0%
1.0%
0.0%
10.5%
89.8%
5.2%
0.3%
0.0%
0.0%
4.8%
80.7%
2.0%
4.5%
0.0%
0.0%
12.8%
79.9%
1.7%
1.5%
0.0%
0.2%
16.8%
80.1%
1.5%
2.9%
0.7%
0.7%
14.2%
81.9%
0.6%
1.7%
0.6%
0.9%
14.3%
88
104
77
196
134
271
1 parent
(18+)
Group
Extended
Total households
Response
2 parent
2 parent
(5 - 12 yrs) (13-18yrs)
1 parent
(0 - 4 yrs)
1 parent
1 parent
(5 - 12 yrs) (13-18yrs)
50.0%
0.0%
0.0%
50.0%
0.0%
0.0%
69.2%
3.8%
13.3%
0.0%
0.0%
13.6%
100.0%
0.0%
0.0%
0.0%
0.0%
0.0%
70.5%
0.0%
1.8%
0.0%
7.0%
20.7%
72.5%
11.6%
0.0%
0.0%
0.0%
15.9%
74.5%
9.9%
1.6%
0.0%
0.0%
14.1%
3
9
5
42
8
60
Total households
Environment
Environmental initiatives
Household respondents were asked:
“Does your household do any of the following environmental actions?”
This set of questions relating to the current and potential future participation in a
range of environmental actions was included for the first time in the 2015 Household
Survey.
There was substantial variation in the proportion of respondent households
currently engaging in the various environmental actions, the results being best
summarised as follows:
 The overwhelming majority (85.6%) of respondent households were currently
turning off lights and appliances when not being used.
 Approximately two-thirds of respondent households had installed energy efficient
lights (67.3%) and use water efficient showerheads (68.9%).
 A little less than half (44.0%) of the respondent households currently reduce heat
transfer from windows.
Page 164 of 216
City of Whittlesea – 2015 Household Survey
 Approximately one-third of respondent households currently purchase sustainable
products (35.9%), buy organic and / or local produce (34.6%), grow fruit and
vegetables (38.5%), and use rain water tanks (32.0%).
 Approximately one-quarter of respondent households currently reuse grey water on
gardens (24.0%) and compost or worm farm (21.3%).
 Ten percent (10.1%) of respondent households currently car pool to work or study.
Environmental initiatives
City of Whittlesea - 2015 Household Survey
(Percent of total respondent households)
100%
80%
Considering within 12 months
Currently doing
Not considering
2.1%
8.6%
7.4%
60%
40%
85.6%
11.8%
67.3% 68.9%
20%
0%
-20%
2.7%
6.7%
8.1%
13.8% 13.1% 15.0% 12.1%
8.2%
12.6%
44.0% 35.9% 34.6% 38.5%
32.0% 24.0% 21.3% 6.2%
10.1%
22.0% 22.5% 26.7% 29.8%
34.5% 37.8% 43.1%
52.7%
-40%
-60%
Environmental initiatives
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Install energy efficient lights
Turn off lights & appliances not being used
Use water efficient showerheads
Composting or worm farming
Buy organic and / or local produce
Grow fruit and vegetables
Use rain water tanks
Re-use grey water on garden
Purchase sustainable products
Reduce heat transfer from windows
Car pool to work or study
Currently
doing
67.3%
85.6%
68.9%
21.3%
34.6%
38.5%
32.0%
24.0%
35.9%
44.0%
10.1%
Considering
Not
within
considering
12 months
8.6%
2.1%
7.4%
8.2%
13.1%
15.0%
12.1%
12.6%
13.8%
11.8%
6.2%
6.7%
2.7%
8.1%
43.1%
26.7%
29.8%
34.5%
37.8%
22.5%
22.0%
52.7%
Don't
know
Total
households
17.3%
9.7%
15.6%
27.4%
25.6%
16.7%
21.4%
25.6%
27.8%
22.2%
31.0%
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
1,000
Page 165 of 216
City of Whittlesea – 2015 Household Survey
There was no measurable or significant variation in the installation of energy
efficient lights across the twelve precincts comprising the City of Whittlesea.
Install energy efficient lights by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
69.6%
8.7%
5.4%
16.3%
64.0%
7.0%
3.5%
25.6%
59.5%
3.6%
11.9%
25.0%
66.0%
9.6%
7.4%
17.0%
69.0%
13.1%
1.2%
16.7%
71.1%
9.6%
4.8%
14.5%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
65.9%
11.8%
5.9%
16.5%
70.1%
11.5%
10.3%
8.0%
65.4%
14.1%
3.8%
16.7%
74.6%
7.5%
7.5%
10.4%
72.6%
1.2%
9.5%
16.7%
73.7%
6.6%
7.9%
11.8%
85
87
78
67
84
76
There was some interesting variation in the proportion of respondent households
across the municipality turning off lights and appliances when not being used.
Respondent households from Mernda, Doreen, Whittlesea Township, and the Rural
North were somewhat more likely than average to turn off lights and appliances
when not being used.
Turn off lights and appliances not being used by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Page 166 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
87.0%
1.1%
2.2%
9.8%
80.2%
3.5%
3.5%
12.8%
78.6%
2.4%
4.8%
14.3%
81.9%
3.2%
3.2%
11.7%
86.9%
1.2%
4.8%
7.1%
84.3%
1.2%
3.6%
10.8%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
89.4%
0.0%
1.2%
9.4%
90.8%
4.6%
1.1%
3.4%
93.6%
0.0%
0.0%
6.4%
94.0%
0.0%
0.0%
6.0%
92.9%
1.2%
0.0%
6.0%
94.7%
1.3%
0.0%
3.9%
85
87
78
67
84
76
City of Whittlesea – 2015 Household Survey
There was some variation in the use of water efficient shower heads across the
municipality, with respondent households from Mill Park slightly more likely than
average to use them.
Use water efficient showerheads by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
72.8%
4.3%
7.6%
15.2%
61.6%
10.5%
8.1%
19.8%
72.6%
4.8%
6.0%
16.7%
66.0%
6.4%
9.6%
18.1%
61.9%
7.1%
7.1%
23.8%
77.1%
3.6%
3.6%
15.7%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
69.4%
8.2%
8.2%
14.1%
62.1%
18.4%
8.0%
11.5%
71.8%
9.0%
9.0%
10.3%
67.2%
4.5%
17.9%
10.4%
75.0%
2.4%
11.9%
10.7%
68.4%
5.3%
14.5%
11.8%
85
87
78
67
84
76
There was some interesting variation in the use of composting / worm farming
across the municipality. Respondent households from Epping North were less likely
than average, and respondent households from Blossom Park, Whittlesea Township,
and the Rural North were measurably more likely to compost or worm farm than the
municipal average.
Composting or worm farming by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
26.1%
6.5%
43.5%
23.9%
19.8%
4.7%
33.7%
41.9%
17.9%
2.4%
35.7%
44.0%
16.0%
11.7%
53.2%
19.1%
10.7%
8.3%
44.0%
36.9%
21.7%
12.0%
41.0%
25.3%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
30.6%
8.2%
42.4%
18.8%
24.1%
10.3%
49.4%
16.1%
20.5%
11.5%
47.4%
20.5%
20.9%
7.5%
55.2%
16.4%
32.1%
4.8%
39.3%
23.8%
46.1%
9.2%
28.9%
15.8%
85
87
78
67
84
76
Page 167 of 216
City of Whittlesea – 2015 Household Survey
There was measurable and significant variation in the proportion of respondent
households across the municipality buying organic and / or local produce.
Respondent households from Doreen, Whittlesea Township, and the Rural North
were measurably more likely to engage in this activity than the municipal average.
Buy organic and / or local produce by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
28.3%
17.4%
26.1%
28.3%
29.1%
11.6%
24.4%
34.9%
33.3%
7.1%
29.8%
29.8%
35.1%
9.6%
31.9%
23.4%
34.5%
13.1%
23.8%
28.6%
32.5%
12.0%
24.1%
31.3%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
38.8%
15.3%
29.4%
16.5%
37.9%
19.5%
29.9%
12.6%
33.3%
17.9%
24.4%
24.4%
43.3%
17.9%
23.9%
14.9%
47.6%
8.3%
22.6%
21.4%
57.9%
11.8%
18.4%
11.8%
85
87
78
67
84
76
There was measurable variation in the proportion of respondent households growing
fruit and vegetables across the twelve precincts comprising the City of Whittlesea.
Respondent households from Epping and Epping North were less likely than average,
and respondent households from South Morang and the Rural North were more
likely than average to engage in this activity.
Grow fruit and vegetables by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Page 168 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
43.5%
14.1%
26.1%
16.3%
33.7%
12.8%
27.9%
25.6%
40.5%
11.9%
28.6%
19.0%
27.7%
19.1%
34.0%
19.1%
26.2%
23.8%
27.4%
22.6%
39.8%
14.5%
27.7%
18.1%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
43.5%
11.8%
34.1%
10.6%
46.0%
14.9%
34.5%
4.6%
42.3%
17.9%
28.2%
11.5%
35.8%
13.4%
40.3%
10.4%
42.9%
13.1%
26.2%
17.9%
59.2%
15.8%
13.2%
11.8%
85
87
78
67
84
76
City of Whittlesea – 2015 Household Survey
There was some variation in the use of rain water tanks across the twelve precincts
comprising the City of Whittlesea. Respondent households from Epping North were
measurably less likely to use a rain water tank than the municipal average, and
respondent households from Doreen and the Rural North were measurably more
likely.
Use rain water tanks by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
28.3%
18.5%
31.5%
21.7%
25.6%
11.6%
36.0%
26.7%
28.6%
8.3%
35.7%
27.4%
29.8%
14.9%
35.1%
20.2%
14.3%
7.1%
48.8%
29.8%
28.9%
14.5%
34.9%
21.7%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
25.9%
15.3%
42.4%
16.5%
34.5%
10.3%
34.5%
20.7%
35.9%
12.8%
35.9%
15.4%
58.2%
10.4%
26.9%
4.5%
36.9%
7.1%
32.1%
23.8%
89.5%
1.3%
0.0%
9.2%
85
87
78
67
84
76
There was some variation in the re-use of grey water on gardens across the twelve
precincts comprising the City of Whittlesea. Respondent households from Epping
North and the Rural North were measurably more likely to engage in this activity
than the municipal average.
Re-use grey water on garden by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
25.0%
20.7%
31.5%
22.8%
26.7%
9.3%
33.7%
30.2%
25.0%
7.1%
38.1%
29.8%
21.3%
13.8%
38.3%
26.6%
34.5%
9.5%
26.2%
29.8%
21.7%
13.3%
33.7%
31.3%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
17.6%
15.3%
47.1%
20.0%
24.1%
11.5%
43.7%
20.7%
17.9%
20.5%
46.2%
15.4%
23.9%
14.9%
49.3%
11.9%
16.7%
4.8%
47.6%
31.0%
44.7%
10.5%
26.3%
18.4%
85
87
78
67
84
76
Page 169 of 216
City of Whittlesea – 2015 Household Survey
There was some variation in the purchase of sustainable products across the twelve
precincts comprising the City of Whittlesea. Respondent households from Epping
North and the Rural North were more likely to engage in this activity, whilst
respondent households from the Rural North were measurably and significantly
more likely than the municipal average.
Purchase sustainable products by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
35.9%
21.7%
18.5%
23.9%
34.9%
10.5%
18.6%
36.0%
33.3%
8.3%
22.6%
35.7%
34.0%
12.8%
26.6%
26.6%
42.9%
13.1%
16.7%
27.4%
33.7%
18.1%
20.5%
27.7%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
41.2%
12.9%
21.2%
24.7%
40.2%
12.6%
29.9%
17.2%
37.2%
11.5%
21.8%
29.5%
26.9%
19.4%
32.8%
20.9%
41.7%
10.7%
20.2%
27.4%
56.6%
13.2%
10.5%
19.7%
85
87
78
67
84
76
There was some variation in the proportion of respondent households reducing heat
transfer from windows across the twelve precincts comprising the City of Whittlesea.
Respondent households from Bundoora and Epping were less likely than average,
and respondent households from Whittlesea Township and the Rural North were
measurably more likely than average to engage in this activity.
Reduce heat transfer from windows by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Page 170 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
34.8%
15.2%
26.1%
23.9%
41.9%
4.7%
18.6%
34.9%
46.4%
8.3%
21.4%
23.8%
35.1%
12.8%
29.8%
22.3%
44.0%
14.3%
16.7%
25.0%
44.6%
12.0%
18.1%
25.3%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
51.8%
21.2%
10.6%
16.5%
49.4%
17.2%
21.8%
11.5%
42.3%
14.1%
24.4%
19.2%
47.8%
14.9%
29.9%
7.5%
54.8%
6.0%
20.2%
19.0%
67.1%
3.9%
19.7%
9.2%
85
87
78
67
84
76
City of Whittlesea – 2015 Household Survey
There was no measurable or significant variation across the twelve precincts
comprising the City of Whittlesea, in the proportion of respondent households
engaged in car pooling.
Car pool to work or study by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Response
Currently doing
Considering within 12 months
Not considering
Don't know
Total households
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
4.3%
8.7%
56.5%
30.4%
14.0%
3.5%
46.5%
36.0%
11.9%
7.1%
39.3%
41.7%
8.5%
5.3%
53.2%
33.0%
14.3%
9.5%
42.9%
33.3%
7.2%
10.8%
49.4%
32.5%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
11.8%
2.4%
62.4%
23.5%
16.1%
6.9%
58.6%
18.4%
10.3%
3.8%
65.4%
20.5%
3.0%
3.0%
76.1%
17.9%
8.3%
48.8%
0.0%
42.9%
9.2%
0.0%
60.5%
30.3%
85
87
78
67
84
76
Page 171 of 216
City of Whittlesea – 2015 Household Survey
Governance and leadership
Household respondents were asked:
“On a scale of 0 (lowest) to 10 (highest), can you please rate your household’s level of
satisfaction with the following aspects of Council’s performance over the last twelve
months?”
There were five aspects of governance and leadership included in the 2015
Household Survey, including one aspect that has been somewhat modified from the
2014 wording, and two new aspects.
The wording of the modified aspect is satisfaction with “community consultation and
engagement”, which replaces the previous wording which was satisfaction with the
“performance of Council seeking community opinion and feedback”.
The two new aspects of governance and leadership relate to “Council’s performance
making decisions in the interests of the community”, and “Council’s performance in
keeping the community informed”.
As discussed in previous Household Surveys, respondent households’ satisfaction
with the five aspects of governance and leadership continues to be relatively neutral,
although it is observed that satisfaction with Council meeting its responsibilities
towards the environment measurably higher than the other aspects at a mildly
positive level.
Metropolis Research notes that satisfaction with the three aspects included in
previous Household Surveys have all declined marginally from the 2014 and 2013
results.
Satisfaction with aspects of governance and leadership
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
5.78
5.86
6
5.55
5.21 5.43
5.01
5.05
5.29
5.01
5.18
4.91
5
4
3
2
1
na
na
na
na
0
2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015
Responsibility to
environment
Page 172 of 216
Community
consultation and
engagement *
Representation
and advocacy
Making decisions in
the interests of
community
Keeping the
community
informed
City of Whittlesea – 2015 Household Survey
Consistent with the results reported in previous Household Surveys, the following
observations are made:
 Approximately one-quarter of respondent households were very satisfied with
Council meeting its responsibilities towards the environment, compared to one-sixth
of respondent households who were dissatisfied.
 Approximately one-sixth of respondent households were very satisfied with
Council’s consultation and engagement, representation and advocacy and making
decisions in the interests of the community, compared to approximately one-quarter
of respondent households who were dissatisfied.
 Approximately one-quarter of respondent households were very satisfied with
Council’s performance keeping the community informed, whilst a similar onequarter were dissatisfied with this aspect.
Satisfaction with selected aspects of goverance and leadership
City of Whittlesea - 2015 Household Survey
(Percent of respondent households providing a response)
100%
80%
Very satisfied
Neutral to somewhat satisfied
Dissatisfied
22.6% 24.0% 22.7%
60%
40%
64.4% 61.9% 62.5%
17.1% 20.7% 16.8% 15.2% 18.0% 17.3%
17.2%
22.0%
56.5% 56.9% 58.1% 60.6% 58.4% 56.9%
54.7%
52.6%
26.4% 22.4% 25.1% 24.2% 23.6% 25.8%
28.1%
25.4%
20%
0%
13.0% 14.1% 14.8%
-20%
-40%
2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015
Responsibility to
environment
Community
consultation and
engagement *
Representation
and advocacy
Making decisions in
the interests of
community
Keeping the
community
informed
There was no measurable or significant variation across the twelve precincts
comprising the City of Whittlesea regarding satisfaction with any of the five aspects
of governance and leadership.
Page 173 of 216
City of Whittlesea – 2015 Household Survey
Meeting responsibility towards the environment by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6.15
6
6.08
5.97
5.70
5.70
5.61
5
5.55
5.46
5.42
5.41
5.34
5.19
5.12
4.77
4.69
4.51
4
3
2
1
0
Community consultation and engagement on issues by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6
5
5.48
4
3
2
1
0
Page 174 of 216
5.26
5.24
5.18
5.13
5.04
5.02
5.01
4.89
4.89
City of Whittlesea – 2015 Household Survey
Representation, lobbying and advocacy by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6
5.51
5
5.49
5.30
5.30
5.06
5.06
5.01
4.94
4.90
4.90
4.75
4.74
4.63
4
3
2
1
0
Making decisions in the interests of the community by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6
5
4
5.25
5.13
5.09
5.09
4.95
4.92
4.91
4.90
4.89
4.72
4.71
4.67
4.45
3
2
1
0
Page 175 of 216
City of Whittlesea – 2015 Household Survey
Keeping the community informed by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6
5.90
5
5.72
5.46
5.33
5.31
5.26
5.19
5.18
5.14
5.08
4.96
4.87
4.82
4
3
2
1
0
Council’s overall performance
Household respondents were asked:
“On a scale of 0 (lowest) to 10 (highest), can you please rate your household’s level of
satisfaction with the performance of Council across all areas of responsibility over the
last twelve months?”
Satisfaction with the performance of Council across all areas of responsibility
declined 4.9% in 2015, declining from 5.45 to 5.18, on a scale of zero to ten where
five is neutral. This result remains however very mildly positive.
In 2015 there was a small increase in the proportion of respondent households very
satisfied with Council’s overall performance (i.e. rating satisfaction at eight to ten out
of ten), increasing from 18.8% to 21.0%.
There was however also an increase in the proportion of respondent households
dissatisfied with Council’s overall performance, increasing from 19.9% to 24.7%.
Metropolis Research also notes that the proportion of respondent households
unable or unwilling to provide a rating of satisfaction with Council’s overall
performance declined in 2015, down from 30.8% to 25.2%.
These results show that average satisfaction has marginally declined over the last
three years, and that the community has become very marginally more diverse in
their views about the performance of Council across all areas of responsibility.
Page 176 of 216
City of Whittlesea – 2015 Household Survey
Satisfaction with Council's overall performance
City of Whittlesea - 2015 Household Survey
(Index score scale 0 - 10)
10
9
8
7
6
5.34
5.45
2013
2014
5.18
5
4
3
2
1
0
2015
Satisfaction with Council's overall performance
City of Whittlesea - 2015 Household Survey
(Percent of respondent households providing a response)
100%
Very s a tis fi ed
Neutra l to s omewha t s a tis fi ed
Di s s a tis fi ed
80%
16.3%
18.8%
62.3%
61.3%
21.4%
19.9%
24.7%
2013
2014
2015
21.0%
60%
40%
54.3%
20%
0%
-20%
-40%
Page 177 of 216
City of Whittlesea – 2015 Household Survey
Satisfaction with Council's overall performance
City of Whittlesea - 2015 Household Survey
(Number of respondent households)
2013
2015
252
2014
251
300
317
296
271
300
350
250
200
72
74
84
24
34
25
Three
47
Two
25
26
48
35
39
One
49
30
31
32
Zero
39
26
29
20
16
30
50
24
32
54
100
68
71
57
102
94
150
0
Four
Five
Six
Seven
Eight
Nine
Ten
Can't
say
There was no measurable variation in satisfaction with the overall performance of
Council across the twelve precincts comprising the City of Whittlesea. That said, it is
observed that:
 Respondents from South Morang were somewhat, albeit not measurably more
satisfied with Council’s overall performance than the municipal average.
 Respondents from Doreen were notably, but not measurably less satisfied than the
municipal average.
Satisfaction with Council's overall performance by precinct
City of Whittlesea - 2015 Household Survey
(Index score 0 - 10)
10
9
8
7
6
5.67
5
4
3
2
1
0
Page 178 of 216
5.45
5.38
5.38
5.38
5.23
5.23
5.18
5.02
4.96
4.96
4.89
4.56
City of Whittlesea – 2015 Household Survey
There was some minor variation in the proportion of respondent households
dissatisfied, neutral to somewhat satisfied, and very satisfied, across the twelve
precincts comprising the City of Whittlesea. Attention is drawn to the following:
 Respondent households from South Morang and Whittlesea Township were slightly
more likely than average to be very satisfied with Council’s overall performance.
 Respondent households from Doreen were measurably less likely than the municipal
average to be very satisfied with Council’s overall performance.
 Respondent households from Mernda were slightly less likely than average to be
dissatisfied with Council’s overall performance.
 Respondent households from Lalor, Doreen, and Blossom Park were slightly more
likely than average to be dissatisfied with Council’s overall performance.
Satisfaction with Council's overall performance by precinct
City of Whittlesea - 2015 Household Survey
(Percent of respondent households providing a response)
Very satisfied
100%
Neutral to somewhat satisfied
Dissatisfied
80%
60%
22.7% 23.2%
28.8%
17.5%
7.4%
25.4% 27.9% 21.0% 16.9% 20.3% 17.3%
16.7%
24.2%
40%
20%
63.0%
59.1% 55.4%
58.7%
53.0%
50.7% 47.5% 54.3% 57.7% 53.6% 55.8% 46.8%
48.5%
0%
-20%
18.2% 21.4% 22.7% 23.8% 23.9% 24.6% 24.7% 25.4%
26.1% 26.9% 29.0% 29.6% 30.3%
-40%
Page 179 of 216
City of Whittlesea – 2015 Household Survey
Reasons for feeling less satisfied
Household respondents were asked:
“If rated less than 5, why does your household say that?”
Respondent households dissatisfied with Council’s overall performance were
provided an open-ended opportunity to describe the reasons for their
dissatisfaction.
These open-ended comments have been broadly categorised, as outlined in the
following graph. The complete list of comments are available in the appendix.
The most common reasons for respondent households’ dissatisfaction with the
performance of Council across all areas of responsibility related to communication
and awareness related issues, and issues categorised as general negative.
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Percent of total responses)
Co
Co
m
m
un
ica
tio
n
&
Ge aw
ns
n
ar
Pl ulta eral ene
an ti
n
ni on eg ss
ng & at
& fe i ve
de ed
ve ba
lo ck
pm
en
t
Ra
te
s
Se G Ro
rv ov ad
e
i
Cl Tr ces rna s
ea af
&
nc
f
Pa nlin ic m fac e
rk es an ilit
s
s,
i
tre / m age es
es ai me
& nte nt
na na
tu nc
re e
st
rip
Pu
bl Pa s
ic
rk
Re tra ing
n
sp
sp
Ge ons or
ne iv e t
r
n
Co al p ess
un os
ci l iti
In vis ve
f ra ib
str i lity
uc
tu
re
Ot
he
r
50%
45%
40% 34.1%
35%
30%
25%
20%
13.5%
15%
10.1%
7.9%
10%
5.2%4.9%4.5%3.7%3.7%3.4%
2.2%1.5%1.5%1.5%0.7%0.7%
5%
0.4%0.4%
0%
Page 180 of 216
City of Whittlesea – 2015 Household Survey
Change in Council’s overall performance
Household respondents were asked:
“Over the last twelve months, do you believe that Council’s overall performance
has?”
This question was included for the first time in the 2015 Household Survey, asking
respondent households if they believed that Council’s overall performance had
improved, deteriorated, or stayed the same.
In 2015, a little less than ten percent (9.4%) of the respondent households
considered that Council’s overall performance had improved in the last year,
compared to 7.4% who considered that performance had deteriorated.
A little less than half of the respondent households considered that Council’s overall
performance had “stayed the same”, with a little more than one-third (37.4%) either
unable or unwilling to provide a response.
Change in overall performance
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Improved
Stayed the same
Deteriorated
Can't say
Total
2015
Number
Percent
94
458
74
374
9.4%
45.8%
7.4%
37.4%
1,000
100%
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 The higher than average proportion of respondent households from Epping North
considering that Council’s overall performance had improved.
 The slightly higher than average proportion of respondent households from South
Morang and the Whittlesea Township considering that Council’s overall performance
had deteriorated.
 The lower than average proportion of respondent households from South Morang
and Mernda unable or unwilling to provide a response.
Page 181 of 216
City of Whittlesea – 2015 Household Survey
Change in overall performance in the last 12 months
City of Whittlesea - 2015 Household Survey
(Percent of total respondent households)
Can't say
37.4%
Improved
9.4%
Deteriorated
7.4%
Stayed the same
45.8%
Change in overall performance by precinct
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Improved
Stayed the same
Deteriorated
Can't say
Total
Response
Improved
Stayed the same
Deteriorated
Can't say
Total
Page 182 of 216
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
7.6%
47.8%
7.6%
37.0%
10.5%
40.7%
9.3%
39.5%
13.1%
40.5%
2.4%
44.0%
4.3%
51.1%
5.3%
39.4%
20.2%
44.0%
4.8%
31.0%
6.0%
43.4%
8.4%
42.2%
92
86
84
94
84
83
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
Rural
North
12.9%
44.7%
8.2%
34.1%
10.3%
49.4%
11.5%
28.7%
16.7%
53.8%
6.4%
23.1%
1.5%
52.2%
9.0%
37.3%
9.5%
40.5%
10.7%
39.3%
5.3%
44.7%
9.2%
40.8%
85
87
78
67
84
76
City of Whittlesea – 2015 Household Survey
Current issues for Council
Household respondents were asked:
“Can you please list what you consider to be the top three issues for Council to
address at the moment?”
A total of 675 respondent households representing 67.52% of the total household
sample provided at least one issue for Council to address in the coming year, an
increase on the 50.2% who provided a response in the 2014 Household Survey.
It is important to bear in mind that these results reflect issues identified by
respondent households as priorities for the City of Whittlesea. They are not to be
read as a list of complaints, nor are they technically “concerns” as such. It is also
important to note that these issues are not limited to those within the remit of
Council and often include a wide variety of issues that are primarily the responsibility
of other levels of government.
The open-ended comments received from respondent households have been
categorised into broad groups for ease of analysis and are outlined in the following
table. The full details of the comments are available upon request.
A comparison of these results has been provided with the metropolitan Melbourne
average, as recorded by Metropolis Research in the 2015 Governing Melbourne
research. This research is a face-to-face interview style survey of approximately one
thousand respondents drawn from all municipalities across metropolitan Melbourne.
The top three issues identified by respondent households in 2015 remain largely the
same as in 2014; that being traffic management (28.3% down from 29.9%), public
transport (18.6% up from 17.1%), and in 2015 road maintenance and repairs (20.0%
up from 6.6%). These three issues were identified by substantially more respondent
households than the other issues identified. It is of note that respondent households
identified in small numbers a very wide range of separate issues. Particular attention
is drawn to the following:
 Traffic management – identified by more than one-quarter (28.3%) of respondent
households in 2015. Metropolis Research has consistently recorded across
metropolitan Melbourne somewhere in the order of one-fifth to one-quarter of
respondents identifying traffic management issues.
 Roads maintenance and repairs – identified by 20.0% of respondent households in
2015, up substantially on the 6.6% recorded in 2014, and 16.6% recorded in 2013.
 Public transport – identified by approximately one-sixth (18.6%) of respondent
households in 2015. This issue is commonly identified in growth area councils such
as the City of Whittlesea at a higher level than the metropolitan Melbourne average.
 Safety, policing and crime – identified by 13.6% of respondent households in 2015,
up substantially on the 7.6% recorded in 2014.
 Parking – identified by 11.6% of respondent households in 2015, up somewhat on
the 7.2% recorded in 2014.
Page 183 of 216
City of Whittlesea – 2015 Household Survey
Top issues for Council to address in coming 12 months
City of Whittlesea - 2015 Household Survey
(Number and percent of total respondent households)
Response
Traffic management
Roads maintenance and repairs
Public transport
Safety, policing, crime and drugs
Parking
Council rates
Parks, gardens and open space
Lighting
Education and schools
Rubbish and waste issues inc. garbage
Building, planning, housing and development
Street trees maintenance and provision
Footpath maintenance and repairs
General cleanliness and maintenance of area
Employment and job creation
Provision & maintenance of general infrastructure
Sports, leisure or recreation centres
Shops, restaurants and entertainment venues
Animal management
Financial issues and priorities for Council
Health and medical services
Recycling and tip services
Bike / walking tracks and facilities
Hard rubbish collection
Street cleaning and maintenance
Activities, services and facilities for youth
Consultation, communication & provision of info
Council customer service / responsiveness
Quality and provision of community services
Community activities, events, arts and culture
Aesthetics of local area
Issues with gaming
Multicultural / diversity issues
Housing availability / affordability
Noise
Graffiti / vandalism
Services and facilities for the elderly
Environment, conservation and sustainability
Public toilets
Community support
Provision & maintenance of community facilities
Services and facilities for the disabled
All other issues
Total responses
Respondent households providing a response
(*) Metropolis Research, 2015 Governing Melbourne
Page 184 of 216
2015
Number Percent
2014
2013
metro.
Melb.*
29.9%
6.6%
17.1%
7.6%
7.2%
3.9%
2.7%
2.7%
3.4%
3.8%
1.8%
1.6%
1.8%
1.3%
1.6%
1.7%
1.9%
1.6%
0.7%
0.4%
1.9%
1.0%
1.4%
1.0%
0.8%
0.4%
0.2%
na
0.4%
0.4%
0.2%
na
0.3%
0.1%
0.5%
1.3%
0.9%
0.7%
0.6%
0.5%
0.3%
0.6%
3.5%
26.6%
16.6%
17.6%
8.8%
5.8%
7.5%
5.8%
2.5%
3.9%
2.3%
3.5%
2.6%
2.9%
0.7%
1.3%
3.6%
3.7%
1.9%
1.7%
0.0%
5.0%
1.5%
1.1%
0.7%
0.9%
1.3%
1.2%
na
1.1%
1.1%
1.2%
na
0.8%
0.9%
0.8%
1.4%
1.0%
0.8%
0.0%
0.8%
1.0%
0.5%
4.5%
24.9%
5.3%
4.7%
8.4%
14.1%
3.3%
5.8%
6.9%
1.6%
2.5%
8.8%
5.4%
5.9%
4.8%
0.2%
1.0%
1.8%
0.8%
3.0%
0.9%
0.9%
1.3%
2.8%
3.5%
1.8%
0.8%
2.0%
0.9%
0.5%
1.9%
0.0%
0.0%
0.1%
0.6%
0.3%
1.5%
1.4%
0.8%
1.2%
0.0%
0.4%
0.1%
12.3%
1,631
1,216
1,534
1,345
675 (67.5%)
50.2%
62.9%
72.4%
283
200
186
136
116
66
61
58
42
34
34
28
26
26
21
20
19
18
17
17
15
15
14
14
12
11
11
11
10
9
9
7
6
6
5
4
4
4
4
4
4
3
41
28.3%
20.0%
18.6%
13.6%
11.6%
6.6%
6.1%
5.8%
4.2%
3.4%
3.4%
2.8%
2.6%
2.6%
2.1%
2.0%
1.9%
1.8%
1.7%
1.7%
1.5%
1.5%
1.4%
1.4%
1.2%
1.1%
1.1%
1.1%
1.0%
0.9%
0.9%
0.7%
0.6%
0.6%
0.5%
0.4%
0.4%
0.4%
0.4%
0.4%
0.4%
0.3%
4.1%
City of Whittlesea – 2015 Household Survey
There was some variation in these results across the twelve precincts comprising the
City of Whittlesea, with attention drawn to the following:
 Bundoora respondent households were more likely than average to identify Council
rates and parks, gardens and open spaces.
 Lalor – no measurable variation in the results from the municipal average.
 Thomastown – no measurable variation in the results from the municipal average.
 Epping respondent households were more likely than average to identify traffic
management and somewhat more likely to identify lighting.
 Epping North respondent households were more likely than average to identify
traffic management, public transport, road maintenance and repairs, and somewhat
more likely to identify education and schools.
 Mill Park – no measurable variation in the results from the municipal average.
Top ten issues for Council to address by precinct
City of Whittlesea - 2015 Household Survey
(Percent of total respondent households)
Bundoora
Traffic management
Safety, policing, crime and drugs
Council rates
Parks, gardens and open space
Roads maintenance and repairs
Public transport
General cleanliness & maintenance of area
Lighting
Parking
Rubbish and waste issues inc. garbage
All other issues
Lalor
22.8%
18.5%
16.3%
15.2%
14.1%
8.7%
6.5%
6.5%
5.4%
5.4%
54.3%
Traffic management
Safety, policing, crime and drugs
Public transport
Roads maintenance and repairs
Council rates
Parking
Rubbish and waste issues inc. garbage
Animal management
Parks, gardens and open space
Lighting
All other issues
19.0%
11.9%
10.7%
9.5%
9.5%
7.1%
4.8%
4.8%
4.8%
3.6%
35.7%
Traffic management
Roads maintenance and repairs
Public transport
Parking
Lighting
Safety, policing, crime and drugs
Building, planning, housing & development
Footpath maintenance and repairs
Aesthetics of local area
Employment and job creation
All other issues
Thomastown
Safety, policing, crime and drugs
Traffic management
Roads maintenance and repairs
Council rates
Public transport
Lighting
Education and schools
Parks, gardens and open space
Parking
Rubbish and waste issues inc. garbage
All other issues
Epping
Epping North
Traffic management
Public transport
Roads maintenance and repairs
Education and schools
Parks, gardens and open space
Parking
Council rates
Safety, policing, crime and drugs
Bike / walking tracks and facilities
Sports, leisure or recreation centres
All other issues
16.3%
14.0%
9.3%
9.3%
8.1%
7.0%
5.8%
5.8%
4.7%
4.7%
46.5%
44.7%
17.0%
14.9%
13.8%
13.8%
9.6%
4.3%
3.2%
3.2%
3.2%
31.9%
Mill Park
39.4%
33.0%
29.8%
10.6%
7.4%
7.4%
6.4%
4.3%
3.2%
3.2%
21.3%
Traffic management
Parking
Public transport
Roads maintenance and repairs
Parks, gardens and open space
Council rates
Safety, policing, crime and drugs
Financial issues & priorities for Council
Lighting
Building, planning, housing & development
All other issues
24.1%
18.1%
15.7%
15.7%
9.6%
7.2%
7.2%
6.0%
4.8%
3.6%
37.3%
Page 185 of 216
City of Whittlesea – 2015 Household Survey
 Blossom Park respondent households were more likely than average to identify
traffic management and public transport.
 South Morang respondent households were more likely than average to identify
traffic management and parking.
 Mernda respondent households were more likely than average to identify public
transport, road maintenance and repairs, safety, policing and crime issues, and
education and schools.
 Doreen respondent households were more likely than average to identify road
maintenance and repairs and traffic management.
 Whittlesea Township respondent households were more likely than average to
identify public transport, road maintenance and repairs, and safety, policing, crime.
 Rural North respondent households were more likely than average to identify road
maintenance and repairs.
Top ten issues for Council to address by precinct
City of Whittlesea - 2015 Household Survey
(Percent of total respondent households)
Blossom Park
Traffic management
Public transport
Roads maintenance and repairs
Parking
Safety, policing, crime and drugs
Street trees maintenance and provision
Parks, gardens and open space
Council rates
Footpath maintenance and repairs
Lighting
All other issues
South Morang
44.7%
30.6%
23.5%
16.5%
10.6%
5.9%
4.7%
3.5%
3.5%
3.5%
36.5%
Mernda
Public transport
Roads maintenance and repairs
Traffic management
Safety, policing, crime and drugs
Education and schools
Parking
Sports, leisure or recreation centres
Rubbish and waste issues inc. garbage
Shops, restaurants & entertainment venues
Parks, gardens and open space
All other issues
Page 186 of 216
39.1%
25.3%
24.1%
24.1%
9.2%
6.9%
5.7%
5.7%
4.6%
3.4%
48.3%
Doreen
46.2%
32.1%
32.1%
25.6%
15.4%
9.0%
6.4%
5.1%
5.1%
3.8%
39.7%
Roads maintenance and repairs
Traffic management
Public transport
Safety, policing, crime and drugs
Education and schools
Parking
Sports, leisure or recreation centres
Building, planning, housing & development
Lighting
Shops, restaurants & entertainment venues
All other issues
31.0%
31.0%
23.8%
13.1%
9.5%
8.3%
7.1%
6.0%
4.8%
4.8%
52.4%
Roads maintenance and repairs
Traffic management
Public transport
Parks, gardens and open space
Prov. & maint. of general infrastructure
Council rates
Building, planning, housing & development
Safety, policing, crime and drugs
Bike / walking tracks and facilities
Internet / NBN
All other issues
Whittlesea Township
Public transport
Roads maintenance and repairs
Safety, policing, crime and drugs
Traffic management
Parks, gardens and open space
Parking
Sports, leisure or recreation centres
Bike / walking tracks and facilities
Building, planning, housing & development
Lighting
All other issues
Traffic management
Public transport
Parking
Roads maintenance and repairs
Safety, policing, crime and drugs
Building, planning, housing & development
Footpath maintenance and repairs
Street trees maintenance and provision
General cleanliness & maintenance of area
Education and schools
All other issues
46.3%
41.8%
20.9%
17.9%
10.4%
10.4%
6.0%
4.5%
4.5%
4.5%
28.4%
Rural North
42.1%
25.0%
18.4%
7.9%
7.9%
6.6%
6.6%
6.6%
3.9%
3.9%
27.6%
City of Whittlesea – 2015 Household Survey
Importance of and satisfaction with Council services
Importance
Household respondents were asked:
“On a scale of 0 (lowest) to 10 (highest), can you please rate the importance to the
community of each of the following Council services and facilities?”
Respondent households rated each of the twenty-two services and facilities included
in the survey as important (i.e. rating importance at more than five out of ten). The
average importance of these services and facilities was 7.23 in 2015, almost identical
to the 7.25 recorded in 2014.
 The services and facilities rated as measurably more important than the average in
2015 were waste management, fire prevention, emergency and disaster
management, street lighting, and the maintenance of parks, gardens and
streetscapes.
 The services and facilities rated as measurably less important than the average in
2015 were building permits, planning permits, and fostering Aboriginal
reconciliation.
Importance of selected Council services and facilities
City of Whittlesea - 2015 Household Survey
(Number and index score scale 0 - 10)
Service/facility
Waste management +
Fire prevention
Emergency and disaster management #
Street lighting
Maintenance of parks & gardens & streetscapes
Condition of sealed local roads *
Supporting healthy communities
Enforcement of local laws
Provision and maintenance of footpaths
Environmental management
Sports facilities
Libraries
Support community and sporting groups
Community festivals and events
Support culturally diverse communities
Local halls and venues
Promotion of local employment opportunities ^
Council's general town planning process
Animal management
Building permits
Planning permits
Fostering aboriginal reconciliation
Average importance
Number
880
775
749
868
874
848
769
816
864
774
793
775
773
783
739
756
755
701
744
688
702
678
Lower
2015
Mean
Upper
8.16
7.61
7.49
7.44
7.44
7.30
7.29
7.19
7.17
7.19
7.10
7.03
6.97
6.95
6.76
6.75
6.67
6.66
6.67
6.55
6.54
6.22
8.30
7.76
7.65
7.62
7.59
7.47
7.44
7.36
7.36
7.34
7.25
7.19
7.13
7.09
6.92
6.89
6.87
6.84
6.84
6.73
6.72
6.40
8.43
7.92
7.82
7.79
7.73
7.63
7.60
7.53
7.54
7.50
7.41
7.35
7.29
7.24
7.07
7.04
7.06
7.03
7.00
6.91
6.89
6.58
7.23
2014
2013
8.04
7.71
7.69
7.47
7.42
7.40
na
7.46
7.28
7.35
7.38
7.56
7.16
7.09
6.94
7.00
7.21
na
6.96
na
na
na
8.31
7.98
7.96
7.90
7.90
7.81
na
7.68
7.74
7.63
7.61
7.58
7.34
7.17
7.13
7.02
7.48
na
7.14
na
na
na
7.25
7.51
(*) formally maintenance and repair of local roads
(+) formally waste and recycling collection services
(#) formally emergency management
(^) formally attract industry and promote local
employment opportunities
Page 187 of 216
City of Whittlesea – 2015 Household Survey
Importance of selected Council services and facilities by precinct
City of Whittlesea - 2015 Household Survey
(Index score scale 0 - 10)
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
8.61
7.70
7.69
7.54
7.80
7.58
7.39
7.22
7.46
7.23
7.07
7.15
7.00
6.84
6.87
6.71
6.65
6.58
6.85
6.63
6.73
6.14
8.04
7.68
7.68
7.58
7.17
7.14
7.18
7.25
7.01
7.00
6.94
7.38
7.03
7.10
6.74
6.74
6.61
6.81
6.53
6.64
6.60
6.27
8.18
7.47
7.37
7.77
7.27
7.08
7.49
7.28
7.27
7.25
6.95
7.16
6.78
7.17
6.85
6.88
6.80
6.62
6.64
6.94
6.90
6.25
8.03
8.01
7.96
7.64
7.25
7.51
7.81
7.51
7.51
7.59
7.18
7.14
7.33
6.89
7.18
6.78
7.28
6.54
7.02
6.89
6.74
7.02
8.32
8.16
8.27
7.86
7.80
7.58
7.51
7.62
7.79
7.66
7.42
7.10
7.58
7.21
7.54
7.00
7.15
7.06
7.30
6.57
6.75
6.95
8.14
7.36
7.14
7.36
7.43
7.26
7.08
7.43
6.82
7.09
7.16
7.14
6.79
7.04
6.74
6.89
6.39
6.51
6.51
6.58
6.52
6.32
Average importance
7.16
7.05
7.11
7.31
7.46
6.99
Service/facility
Blossom
Park
South
Morang
Mernda
Doreen
Whittlese
a
Rural
North
8.40
7.83
7.61
8.03
7.83
7.85
7.35
7.33
7.88
7.32
7.35
7.53
7.01
6.89
6.79
6.96
7.28
7.06
6.83
6.72
6.68
6.10
8.65
7.83
7.58
7.55
8.10
7.63
7.49
7.23
7.55
7.56
7.58
7.33
7.23
7.10
6.84
7.25
6.80
7.08
7.46
6.63
6.64
6.69
8.56
8.26
8.06
7.90
8.10
8.15
7.80
7.64
8.07
7.74
7.74
7.22
7.56
7.54
7.48
7.15
7.55
7.48
6.70
6.87
6.90
6.51
8.27
8.07
7.98
7.90
8.07
7.87
7.50
7.23
7.74
7.22
7.45
6.35
7.44
6.79
6.43
6.45
7.09
7.64
6.75
7.06
7.06
5.45
8.56
7.64
7.73
7.23
7.43
7.22
7.55
7.41
7.06
7.49
7.54
7.82
7.34
7.65
6.81
7.03
6.98
6.75
7.07
6.36
6.67
6.47
8.57
7.89
7.94
7.10
7.65
7.34
7.93
7.12
6.53
7.90
7.80
7.46
7.79
7.74
7.02
7.43
6.83
6.67
7.35
6.90
6.78
6.22
7.30
7.35
7.59
7.26
7.26
7.36
Service/facility
Waste management +
Fire prevention
Emergency and disaster management #
Street lighting
Maintenance of parks & gardens & streetscapes
Condition of sealed local roads *
Supporting healthy communities
Enforcement of local laws
Provision and maintenance of footpaths
Environmental management
Sports facilities
Libraries
Support community and sporting groups
Community festivals and events
Support culturally diverse communities
Local halls and venues
Promotion of local employment opportunities ^
Council's general town planning process
Animal management
Building permits
Planning permits
Fostering aboriginal reconciliation
Waste management +
Fire prevention
Emergency and disaster management #
Street lighting
Maintenance of parks & gardens & streetscapes
Condition of sealed local roads *
Supporting healthy communities
Enforcement of local laws
Provision and maintenance of footpaths
Environmental management
Sports facilities
Libraries
Support community and sporting groups
Community festivals and events
Support culturally diverse communities
Local halls and venues
Promotion of local employment opportunities ^
Council's general town planning process
Animal management
Building permits
Planning permits
Fostering aboriginal reconciliation
Average importance
Page 188 of 216
City of Whittlesea – 2015 Household Survey
Satisfaction
Household respondents were asked:
“On a scale of 0 (lowest) to 10 (highest), can you please rate your personal
satisfaction with each of the following services and facilities that you or members of
this household have used in the last 12 months?”
Respondent households again in 2015 rated their satisfaction with each of the
twenty-two included services and facilities at more than five out of ten, i.e. satisfied.
The average satisfaction with these services and facilities was 6.26 in 2015, up very
marginally on the 6.24 recorded in 2014, but still marginally lower than the 6.41
recorded in 2013. The difference in average satisfaction over the last three surveys
is not statistically significant.
 Respondent households rated their satisfaction with waste management, libraries,
fire prevention, emergency and disaster management, and community festivals and
events measurably higher than the average satisfaction.
 Respondent households rated their satisfaction with building permits, planning
permits, Council’s general town planning process and the promotion of local
employment opportunities measurably lower than the average satisfaction.
Satisfaction with selected Council services and facilities
City of Whittlesea - 2015 Household Survey
(Number and index score scale 0 - 10)
Service/facility
Waste management +
Libraries
Fire prevention
Emergency and disaster management #
Community festivals and events
Maintenance of parks & gardens & streetscapes
Sports facilities
Environmental management
Supporting healthy communities
Local halls and venues
Support culturally diverse communities
Animal management
Support community and sporting groups
Enforcement of local laws
Street lighting
Condition of sealed local roads *
Provision and maintenance of footpaths
Fostering aboriginal reconciliation
Building permits
Planning permits
Council's general town planning process
Promotion of local employment opportunities ^
Average satisfaction
Number
783
611
561
518
600
769
609
568
565
548
536
560
557
613
768
780
780
563
468
465
498
528
Lower
2015
Mean
Upper
7.24
6.71
6.50
6.45
6.44
6.43
6.35
6.30
6.23
6.20
6.10
6.06
6.05
6.00
5.96
5.93
5.75
5.74
5.48
5.45
5.37
5.07
7.39
6.89
6.68
6.63
6.61
6.59
6.52
6.47
6.40
6.38
6.27
6.23
6.22
6.18
6.14
6.11
5.93
5.93
5.67
5.65
5.57
5.27
7.54
7.07
6.86
6.81
6.77
6.73
6.69
6.63
6.57
6.55
6.45
6.41
6.40
6.35
6.32
6.29
6.11
6.12
5.86
5.84
5.77
5.46
6.26
2014
2013
7.23
7.08
6.67
6.64
6.42
6.55
6.40
6.19
na
6.42
6.27
6.17
6.25
6.07
6.02
6.00
6.00
na
na
na
na
5.67
7.57
7.06
6.73
6.59
6.56
6.89
6.50
6.42
na
6.62
6.28
6.23
6.33
6.22
6.26
6.03
6.12
na
na
na
na
5.48
6.24
6.41
(*) formally maintenance and repair of local roads
(+) formally waste and recycling collection services
(#) formally emergency management
(^) formally attract industry and promote local
employment opportunities
Page 189 of 216
City of Whittlesea – 2015 Household Survey
Satisfaction with selected Council services and facilities by precinct
City of Whittlesea - 2015 Household Survey
(Number and index score scale 0 - 10)
Service/facility
Waste management +
Libraries
Fire prevention
Emergency and disaster management #
Community festivals and events
Maintenance of parks & gardens & streetscapes
Sports facilities
Environmental management
Supporting healthy communities
Local halls and venues
Support culturally diverse communities
Animal management
Support community and sporting groups
Enforcement of local laws
Street lighting
Condition of sealed local roads *
Provision and maintenance of footpaths
Fostering aboriginal reconciliation
Building permits
Planning permits
Council's general town planning process
Promotion of local employment opportunities ^
Bundoora
Lalor
T'town
Epping
Epping
North
Mill Park
7.64
7.00
6.50
6.54
6.18
6.64
6.39
6.42
6.49
6.07
6.40
6.20
6.20
6.04
6.40
6.99
6.31
6.13
5.25
5.54
5.59
4.84
6.95
6.87
6.90
6.60
6.44
6.38
6.39
6.53
6.15
6.04
6.35
6.00
5.92
6.34
6.22
6.19
5.70
5.91
5.50
5.40
5.43
5.39
7.15
6.73
5.88
5.85
6.53
6.09
6.22
5.83
5.91
6.26
5.98
5.88
5.87
5.76
6.45
5.80
5.60
5.16
5.42
5.57
5.44
5.05
7.45
6.72
7.02
6.98
6.53
6.19
6.49
6.38
6.41
6.68
6.30
6.45
6.29
6.45
5.34
6.26
5.61
6.26
6.02
5.90
5.83
5.18
7.51
6.16
7.10
6.74
6.17
6.54
6.00
6.60
6.15
6.04
6.13
6.09
6.10
6.28
6.13
5.92
6.76
5.80
5.93
5.73
5.77
4.92
7.68
7.29
6.66
6.76
6.89
6.88
7.11
6.61
6.83
6.76
6.48
6.35
6.49
6.62
6.03
6.54
6.34
6.26
5.77
5.83
5.95
5.68
5.93
6.31
6.21
6.54
Rural
North
Average satisfaction
6.26
6.16
Service/facility
Blossom
Park
South
Morang
Mernda
Doreen
Whittlesea
Township
7.44
7.54
6.56
6.21
6.38
6.49
6.40
6.10
6.23
6.28
5.86
5.81
5.66
5.81
6.10
6.58
6.20
5.28
5.25
5.41
5.05
5.51
7.32
7.27
7.33
7.14
6.86
6.88
6.84
6.90
6.83
7.08
6.57
6.94
6.54
6.47
6.65
6.89
6.35
6.29
6.06
5.84
5.61
5.94
6.91
6.70
6.30
6.66
6.95
6.98
6.53
6.65
6.51
6.02
6.41
6.22
6.51
5.72
6.48
5.37
5.86
6.09
5.52
5.57
5.16
5.31
7.64
5.77
6.20
6.39
6.12
6.90
5.77
6.40
5.87
5.35
5.53
5.71
5.98
5.22
6.03
3.90
5.17
5.33
5.91
5.68
5.46
4.06
7.97
7.26
6.96
6.86
6.98
6.34
6.53
6.29
6.38
6.40
5.95
6.27
6.41
6.28
5.53
5.51
5.54
5.95
5.35
5.35
5.26
4.93
7.70
7.37
6.89
6.69
7.81
6.70
6.68
6.92
7.06
6.97
6.32
6.53
6.56
6.02
5.92
5.32
5.07
6.18
4.84
5.04
5.41
4.84
6.10
6.66
6.20
5.75
6.20
6.31
Waste management +
Libraries
Fire prevention
Emergency and disaster management #
Community festivals and events
Maintenance of parks & gardens & streetscapes
Sports facilities
Environmental management
Supporting healthy communities
Local halls and venues
Support culturally diverse communities
Animal management
Support community and sporting groups
Enforcement of local laws
Street lighting
Condition of sealed local roads *
Provision and maintenance of footpaths
Fostering aboriginal reconciliation
Building permits
Planning permits
Council's general town planning process
Promotion of local employment opportunities ^
Average satisfaction
Page 190 of 216
City of Whittlesea – 2015 Household Survey
Importance and satisfaction cross tabulation
The following graph provides a cross tabulation of the average importance and
satisfaction scores for each of the twenty-two services and facilities included in the
2015 Household Survey.
The importance of each service and facility is displayed on the horizontal axis from
the lowest to the highest from left to right, and satisfaction is displayed on the
vertical axis from the lowest to the highest from bottom to top. The cross-hairs
reflect the average importance and satisfaction.
Attention is drawn to the fact that the services and facilities rated as most important
(including waste management, fire prevention, and emergency and disaster
management) are those with the highest average satisfaction, which reflects well on
the service delivery priorities of Council.
As in 2014, attention is drawn to the fact that there are relatively few services and
facilities rated as more important than average and with which respondent
households are less satisfied than average. Of the four services in this lower right
hand quadrant, three of the services (local roads, street lighting and the
enforcement of local laws) are more important than average, but only marginally
and not measurably less satisfied than average.
Importance and satisfaction with selected Council services
City of Whittlesea - 2015 Household Survey
(index score scale 0 - 10)
7.60
Waste mgt
7.40
7.20
7.00
Libraries
Satisfaction
6.80
6.60
6.40
6.20
6.00
Parks & gardens &
Fire prevention
Emergency mgt
Festivals & events
streetscapes
Sports facilities
Env. Management
Support diverse
Support healthy
Halls & venues
communities
communities
Animal mgt
Support comm.& Law enforcement
Street lighting
Roads
sport.gps
Aboriginal
Footpaths
reconciliation
5.80
5.60
Planning permits
Building permits
Town planning
5.40
Employment opp.
5.20
6.20
6.70
7.20
Importance
7.70
8.20
Page 191 of 216
City of Whittlesea – 2015 Household Survey
General comments
Household respondents were asked:
“Are there any other comments you would like to make?”
The following graph provides the open-ended comments received from respondents
to the City of Whittlesea – 2015 Household Survey.
A total of 304 comments were received from respondents, with general positive
comments, road maintenance and repairs related, and traffic management related
the most common types of comments received.
General comments
City of Whittlesea - 2015 Household Survey
(Percent of total responses)
Ge
n
Ro eral
a
p
Co
d
m o s it
m
Tr
a
m
in ive
u n af f i
ica c m t en
a
Pl Co tio n an a nce
un
an
g
&
em
c
ni
n g il fa eng
en
,d
t
a
c
ev iliti gem
es
el
op
/ s ent
m
en erv
t & ice
Pu
h s
Pa bli ou s
c
i
rk
s & tra n g
n
s
op
p
en or t
Ra
sp
ac
te Wa
s/
e
st
e
P s
f in
an ma ar ki
ng
cia n a
l m gem
a
Cl
en
n
ea Sa
fe Gen age t
nl
ty
m
in
e
,
ra
e
es
s & p oli l ne nt
c
ge ing gat
ne
a n iv e
ra
l m d cr
im
ai
e
nt
en
an
ce
S
St
re urv
e
et
Sh
lig y
op
I
s a n fr hti
n d ast n g
en ruc
t
te
rta ure
in
m
en
t
Ot
he
r
50%
45%
40%
35%
30%
25%
16.4%
20%
15% 9.9% 9.5% 9.2%
7.2% 6.6% 5.9% 5.6%
10%
4.9% 4.6% 3.9% 3.6%
3.0% 2.3% 2.3% 2.0% 1.6% 1.0%
5%
0.3%
0%
Page 192 of 216
City of Whittlesea – 2015 Household Survey
Appendix One: Comments
Destination of public transport
Respondents using public transport for non-work or study trips were asked:
“Where (non-work or study) does the person travel to by public transport most
often?”
Destination suburb of using public transport (non-work/study)
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents using public transport for non-work/study providing response)
Suburb from
Destination
Suburb
Number
Percent
Belgrave
Melbourne
1
100%
Blackburn
South Morang
7
100%
Brunswick
South Morang
1
100%
Bundoora
Melbourne
Bundoora
Preston
Lalor
Mill Park
Eltham
Various
Not stated
47
3
1
1
1
1
2
2
83.9%
5.4%
1.8%
1.8%
1.8%
1.8%
3.6%
Total
58
100%
Clayton
Melbourne
1
100%
Clifton Hill
Melbourne
1
100%
Coburg
Carlton
1
100%
Craigieburn
Melbourne
3
100%
Eltham
Melbourne
3
100%
Epping
Melbourne
Various
Richmond
Lalor
Epping
Docklands
Frankston
East Melbourne
Preston
South Melbourne
South Morang
Regional/Rural Victoria
Not stated
149
6
5
3
3
3
3
2
1
1
1
1
3
83.7%
3.4%
2.8%
1.7%
1.7%
1.7%
1.7%
1.1%
0.6%
0.6%
0.6%
0.6%
Total
181
100%
Melbourne
5
100%
Fairfield/Alphington
Page 193 of 216
City of Whittlesea – 2015 Household Survey
Destination suburb of using public transport (non-work/study)
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents using public transport for non-work/study providing response)
Suburb from
Destination
Suburb
Number
Percent
Fitzroy
Melbourne
1
100%
Greensborough
Melbourne
East Melbourne
19
3
86.4%
13.6%
Total
22
100%
Heidelberg
Melbourne
1
100%
Hurstbridge
Melbourne
5
100%
Ivanhoe
Melbourne
Richmond
1
1
50%
50%
Total
2
50%
Melbourne
Epping
Glenroy
Thornbury
Campbellfield
Albert Park
56
4
3
3
1
1
82.4%
5.9%
4.4%
4.4%
1.5%
1.5%
Total
68
100%
Macleod
Melbourne
2
100%
Melbourne
Melbourne
Epping
Bundoora
Richmond
Various
Not stated
3
1
1
1
1
22
42.9%
14.3%
14.3%
14.3%
14.3%
Total
29
100%
Melbourne
Mernda
Greensborough
South Morang
Montmorency
Whittlesea
Airport West
Epping
Bundoora
Heidelberg
Various
Not stated
36
7
5
3
2
2
1
1
1
1
1
2
60.0%
11.7%
8.3%
5.0%
3.3%
3.3%
1.7%
1.7%
1.7%
1.7%
1.7%
Total
62
72%
Lalor
Mernda
Page 194 of 216
City of Whittlesea – 2015 Household Survey
Destination suburb of using public transport (non-work/study)
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents using public transport for non-work/study providing response)
Suburb from
Destination
Suburb
Number
Percent
Melbourne
Greensborough
Bundoora
Various
Epping
South Morang
Mill Park
East Melbourne
Coolaroo
Lalor
Glen Waverley
Preston
Nunawading
97
7
6
4
4
3
2
2
2
2
2
1
1
72.9%
5.3%
4.5%
3.0%
3.0%
2.3%
1.5%
1.5%
1.5%
1.5%
1.5%
0.8%
0.8%
Total
133
100%
Montmorency
Melbourne
1
100%
Parkville
Melbourne
1
100%
Preston
Melbourne
Tullamarine
Mill Park
Not stated
6
2
1
2
66.7%
22.2%
11.1%
Total
11
100%
Melbourne
Whittlesea
1
1
50%
50%
Total
2
50%
Melbourne
Not stated
5
1
100%
Total
6
100%
Melbourne
Mill Park
Richmond
Preston
Bundoora
Diamond Creek
South Morang
East Melbourne
Epping
Mernda
Reservoir
Greensborough
Whittlesea
Northcote
Heidelberg
Not stated
219
4
4
3
3
3
3
2
2
2
1
1
1
1
1
9
87.6%
1.6%
1.6%
1.2%
1.2%
1.2%
1.2%
0.8%
0.8%
0.8%
0.4%
0.4%
0.4%
0.4%
0.4%
Total
259
100%
Mill Park
Regional/Rural Victoria
Reservoir
South Morang
Page 195 of 216
City of Whittlesea – 2015 Household Survey
Destination suburb of using public transport (non-work/study)
City of Whittlesea - 2015 Household Survey
(Number & percent of respondents using public transport for non-work/study providing response)
Suburb from
Destination
Suburb
Number
Percent
Melbourne
Epping
Preston
Reservoir
Richmond
Coburg
East Melbourne
Northcote
Thomastown
Bundoora
Mordialloc
Chelsea
South Morang
Various
Blackburn
Tullamarine
Not stated
135
17
7
7
6
3
3
2
2
2
2
2
2
2
1
1
3
69.6%
8.8%
3.6%
3.6%
3.1%
1.5%
1.5%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
0.5%
0.5%
Total
197
100%
Tullamarine
Tullamarine
2
100%
Upper Plenty
Melbourne
3
100%
Various
Melbourne
Various
Not stated
2
2
3
50%
50%
Total
7
50%
Melbourne
Bundoora
15
1
93.8%
6.3%
Total
16
100%
Melbourne
Epping
Greensborough
Plenty
South Morang
Various
Interstate
15
1
1
1
1
1
1
71.4%
4.8%
4.8%
4.8%
4.8%
4.8%
4.8%
Total
21
100%
Melbourne
Deer Park
Epping
Various
6
1
1
1
66.7%
11.1%
11.1%
11.1%
Total
9
100%
Thomastown
Watsonia
Whittlesea
Wollert
Page 196 of 216
City of Whittlesea – 2015 Household Survey
Reasons for feeling less satisfied with aspects of Council
Household respondents were asked:
“On a scale of 0 (lowest) to 10 (highest), can you please rate your household’s level of
satisfaction with the following aspects of Council’s performance over the last twelve
months? If rated less than 5, why does your household say that? ”
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Communication & awareness
Never receive any communication or information from Council
Lack of information and consultation with issues that effect people
I have no idea what the Council does - uninformed on what is going on
Not aware of Council's activities
Decisions made before community is consulted
Don't go to any meetings
Don't hear anything / any information from Council about current issues or
events
Don't hear much community news
Don't read newspaper, hard to understand English. Don't get involved much
Don't really know what Council does - no time to read newsletter
How would we know what Council has been doing??
I haven't seen anything regarding these aspects
Local paper not received
Many times electricity blackouts were not told prior to works
More communication
No any information received on Council's plan
Not informed on Council matters unless we go online
We don't receive enough or any correspondence other than by local newspaper
which we don't get
Would like to be informed of facilities available and phone number maybe on a
magnet
Because we have no idea about anything you do and don't get to read about it
Decisions are made for the masses and not the rural people within the Council
Don't feel Council actions local issues that many have complained about for many
years
Don't get much information on the Council unless I look on the website
Don't know what is happening in the community and it seems to only benefit
certain people, not everyone
Don't meet any Councillors
Found Council difficult to deal with and some staff rude and not co-operative
Had issues with neighbourhood Council that I was unable to sort out
Haven't got any newsletter
I answered 'Can't Say', obviously have not been supplied the necessary
information
I don't see any decent communication, the Council magazine is pretty pathetic
and looks amateur
I have never been consulted by Council before this survey. I therefore have no
confidence that the Council acts on behalf of the people.
I have not seen any brochures or advertising from the Council
8
4
3
3
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 197 of 216
City of Whittlesea – 2015 Household Survey
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Communication & awareness
I haven't been given any notice or notification on what is happening or what isn't
I need to keep more informed by reading the local paper and maybe attend
Council meetings
I've never heard about any consultation meetings
More information in local paper
Never have access to any information - more about wealth gathering for Council
Never hear from Council - except at rate time
Never heard of any consultation where my say is looked at
No evidence to suggest otherwise
No information from Council on meetings and votes
No information given or know about works to wetlands North of Whittlesea 3757 surprised us one day just started pulling out trees
No information on what Council is doing
No information provided on what decisions are being made or who to speak to
Not aware of any, too time poor to investigate myself
Not aware of what the Council is doing for the community
Not get to know what is happening around in community
Not much advertising of Council representation
Notification of changes insufficient - almost no information from Council meeting
Only hear about the local paper
Poor communication, self protected interests, not listening to us community, can
be obstructive, rude customers service
Residents not informed about changes to the community
This is the first communication from Council in last 12 months
We are rarely aware of local community events and programmes
We do not have any access to info from Council and we don't look for it. Council
does what suits them
We don't know much about the Council/community as we are only here for a
We don't know the exact activities or decisions made by the Council
We don't receive local news papers or newsletters telling us what the Council has
been doing
We have no idea what the Council is doing as there is no info given to us to advise
We just do not feel the Council consults or informs us
We neither hear or see any of those things, too busy working
We see little if any items from Council asking opinions or feedback to residents
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Council visibility
No visibility on Council activities other than final result and that is not good
Page 198 of 216
1
City of Whittlesea – 2015 Household Survey
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Consultation & feedback
Because of their inability to listen to locals
Because the Council acts on its own priority rather than what the community
really needs
Because we never see anyone from the Council to consult with anything
Being in the newer areas in Epping, we are feeling neglected and our voices are
not being heard by Council
Because Council is so stuck up in the trees, they don't seem to listen to the public
Because I believe that they do not inform or consult households enough
Council disregards the community views
Council doesn't listen to the people and what is important to them
Council has changed boundary without any contact with us
Council is only worried about Council. Doesn't ask rate payers anything
I live in Woodstock and Council tells me I live in Beveridge. No consultation
In five years, this is the first time I heard from the Council regarding these matters
Lack of consultation on the Melbourne Market Authority and the effect on traffic
and community
Minorities should have more say
Not enough engagement with the community and even when they do there are
no results
Only see Council reps at election time, not involved in addressing the community
issues / concerns
Residents are not necessarily listened to
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
Responsiveness
We do not get any feedback
When we asked for assistance they responded with not in "their objectives"
1
1
Parks, trees & nature strips
About cleaning the lake. There have been so many complaints but nothing has
been done
Come up with ideas of getting rid of trees to plant other trees
The nature strips are not maintained in the parks and outside houses
What happened to the red gums of Morang Views? At the meeting they were to
be protected - how come they are gone?
1
1
1
1
Infrastructure
Infrastructure in the new estates in Epping North/Wollert is very poor and seems
to have been given approval without consideration
1
Page 199 of 216
City of Whittlesea – 2015 Household Survey
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Governance
Labour Party factions in the Council
All the above require for scrutiny by maybe independent commissioner
Appears to be too much in fighting / unsettled Council members
Council is inefficient - no interaction between departments
Council spends too much time infighting. Labour party runs Council, time for
independent
Councillors seem intent on pursuing personal political beliefs and self interests
Politics plays a big part in too many things
Poorly managed
Too far left Council should not be political
2
1
1
1
1
1
1
1
1
Traffic management
Traffic
We have a roundabout in front of our house and the Council does not consider
our views
Community needs better roads to reduce traffic
Council not doing enough regarding the traffic congestion in Whittlesea areas
Local road traffic has increased, it takes longer to get anywhere - the population
will grow and the roads can not cope
Plenty Road traffic
Speed bumps on our street are a nuisance, uneven surface - not to regulations
2
2
1
1
1
1
1
Rates / financial management
Council is a joke, we pay high rates, and not return from them, Council is out of
touch with community needs
House rates keep increasing
Because Council makes stupid choices which rate payers pay for i.e. artificial grass
at Bundoora football oval
Continually increasing the land rates, sometimes difficult to pay other bills and
run car
Council should always be improving, not wasting time with this survey
Council's waste of rate money, Council not looking into the future
Rates too high and performance too low. Council needs to be really accountable
with their budget
Reduction of services and increased rates
Spending rate payer's money on stupid shit i.e. Main St Whittlesea just ridiculous
Waste of money upgrading the Whittlesea Township footpaths and roads - cost,
length of time and impact on business
Waste ratepayers money for things that benefit the Councillors themselves
Page 200 of 216
2
2
1
1
1
1
1
1
1
1
1
City of Whittlesea – 2015 Household Survey
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Planning development & housing
Built-up residential areas are becoming full of too many units on one single block.
Who gains from it - revenue - Council - who live with it - us
Bundoora is the forgotten end of the shire
Council has not kept up with the growth in population
Council needed to do more prior to more houses being built
Council only feather their own nest and of developers - could not give a damn
about anyone unless minority group
High rise buildings going up everywhere - destroying our areas - too dense.
Council thinking of money only
Lack of action, stupid planning decisions, lack of understanding of the local area
Low housing standards
Planning decision as new estates not give consideration and infrastructure
Sick of poor planning
The township of Whittlesea is forgotten in the City of Whittlesea
They have allowed South Morang to change into a suburban slum
We have seen Laurimar change from a rural suburb into an overcrowded ghetto
with units and apartments
2
1
1
1
1
1
1
1
1
1
1
1
1
Council facilities / services / activities
Services could be better
Because where we are in Whittlesea we have no footpath to walk on, no kerb and
channel
Bike paths are a low priority
Community feels less engaged with society. Would like to see more festivals /
farmers markets
I don't agree with all the hard waste collection being dumped, should be like
other councils where it is left on the nature strip and share with neighbours
I live next to Plenty River Gorge - fencing for protection of kangaroos does not
work. (use gates to stop people, cutting fences)
In my area, they have not done anything yet e.g. ; Playgrounds, Employment,
leisure centres
Indoor sports stadium
Kangaroos are a hazard, they need to do a lot of work to protect vehicles from
accidents with kangaroos
2
1
1
1
1
1
1
1
1
Parking
All stations have insufficient parking for the community
Car park in South Morang is a must
Limited car parking issues at South Morang station
Parking complaint - cars still parking in restricted area causing traffic congestion
on school run
1
1
1
1
Page 201 of 216
City of Whittlesea – 2015 Household Survey
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Public transport
Build Mernda train station
Mernda rail way is a must
People need more transport and much wider Plenty Rd - population is too high
Public transport are a disgrace, community puts it high on agenda but Council
doesn't
1
1
1
1
Road development and maintenance
Lack of road infrastructure in Epping North
Need better roads, Council close their eyes to this
Nothing seems to happen, roads are a disgrace and its seems that the community
puts it high on agenda but Council doesn't
Poor road maintenance
Road congestion intolerable - we do not live in the city
Road congestion issues and police station
Road issues, too many estates in Doreen, not adequate roads structure
State of roads
The roads - High St
We need more roads as there are too much traffic during peak hours
We repeatedly complain about the roads and congestion and nothing gets done
1
1
1
1
1
1
1
2
1
1
1
General cleanliness and maintenance of area
Long grass standing
Often come across signs 'fines apply for littering' yet there is rubbish everywhere
in parks and green areas
Our hard rubbish vouchers were taken away and this is why the people are
dumping
Parkland near home always dirty with rubbish
Rubbish always dumped due to the tip not being open and this rubbish is never
removed in a timely manner. Hazardous to the environment
Street not cleaned equally
1
1
1
1
1
1
General positive
2
Council does nice things to our streets
General negative
Because its true, nothing done to suggest otherwise
Because of the past experience and opinion
Council does not help households
If the Council was a business - it ought to be shut down - poor performance and
services for bucket allocated!
Page 202 of 216
3
2
2
2
City of Whittlesea – 2015 Household Survey
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
General negative
No interest in the community
Because Council is mostly out for themselves and not in the best interest of their
environment
Because they don't do what the question is asking
Because they think of themselves
Council is not required at all
Council is self-interested
Council makes choices that suit Council, not the community
Council only looks after themselves and refuse to compromise or fully understand
issues of utmost concern to their tax payers / rate payers
Council tends to focus on what it thinks is important and not what the
community think is important
Council was not in the interest of majority of community
Councils are only interested in making money
Not much being done about various issues
Previous bad experiences with Council
Reactive and not proactive
Self interest by Council
Very bad experience and observations. No satisfaction with telephone
conversations at Council
We aren't satisfied with Council
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Other
Because we don't see any changes benefiting people of the community
Local shops poorly maintained
New to area
Resurfacing walking path not safe
Schools too late and still not enough
Short stay period in this area, had not have opportunity to see these aspects of
the Council
The fundamental's of local government are rubbish, roads and rates. If you
contain rate increases, have a highly efficient rubbish system and good roads the
fundamentals of local government is achieved
Am not happy with our suburb being changed to Beveridge
Child has illness takes all my time to care for her, don't have time
Council has not acted to solve issues created by my neighbours and friend of
Council
Council tend to forget the large agricultural component of their community
Farming area
Lack of high schools in Epping North
Local schools are overcrowded
2
2
2
2
2
2
2
1
1
1
1
1
1
1
Page 203 of 216
City of Whittlesea – 2015 Household Survey
Reasons for rating aspects of Council less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Other
Look around the area
No one cares about Whittlesea it is all about great clubs eat in Mill Park or South
Morang
Not easy to find right person
Not enough protection for native wildlife with infrastructure increase (dead
kangaroos everywhere)
Not enough research or study went into current safety work at Whittlesea
township and no compensation to businesses
Not seeing a lot of improvement on the issues that have been ongoing like roads
and I don't feel the Council is very approachable
Only listen to the front people and ask the user who are quiet
Police station
Prices of houses too low
Push on better internet technology (NBN)
Talk to rate payers as people not numbers
The Council doesn't seem to have any say in what's happening to the area
They don't do much to help families and make the area safe
Unsure about Councils position on the environment
Would not have a clue on Council issues. They just keep putting up rates. Really
don't care about Council
Total
Page 204 of 216
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
267
City of Whittlesea – 2015 Household Survey
Reasons for feeling less satisfied with customer service
Household respondents were asked:
“On a scale of 0 (lowest) to 10 (highest), can you please rate your satisfaction with
the customer service you received (in terms of the service received, not the outcome)?
If rated less than 5, why does your household say that?”
Reasons for rating aspects of customer service less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
The inability to resolve issues
They are not helpful at all
Slow response and too much paperwork
Applied for planning permit, spoken to condescendingly and arrogantly
Because you have to wait a while
Having to hold and press a lot of buttons to get to the department
Initial calls were inconclusive
Lady on telephone was not very helpful
Never / very difficult to get in contact, promised a call back. Made it very difficult
to have a kids birthday party at a park
Poor service
Service officer can't provide suitable answers
There are too many people and departments that have different functions if you
don't know who you need to speak to, it can cause multiple transfers
Whatever the complaint you never win - Council think they always right
Because Council automatically takes the word of others as truth, does not
investigate thoroughly
Because Council did nothing about problem
Because I was transferred to five different persons for my queries and nobody
answered
Because the person in the department making the decision wouldn't talk to me, it
was only a receptionist / admin person
Council exists to improve the community not to make rules etc which prevent
solutions occurring!
Council looks after Council
Council was to send us a letter which we never received
Customer service rude and abrupt
Did not receive a response to my enquiry
Did not return calls - recycle bins
Didn't get correct information and was on hold for too long (15 min)
Didn't fix the roads that need attention, Creek Rd, Plenty Rd and Hill St
Didn't sense a high level of customer service
Front desk has a rude male receptionist who thinks he has authority to screen
calls or make own suggestions
Garbage service is often poorly carried - bins often damaged or knocked over and
no tidy up
I sent a letter and it was actioned poorly, Council employees work for rate payers
I found our concerns were pushed under the carpet
4
4
3
2
2
2
2
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 205 of 216
City of Whittlesea – 2015 Household Survey
Reasons for rating aspects of customer service less than 5 out of 10
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
I didn't get my rates notice and when I rang and asked them to resend it, I was
told to pay $15 as the girl maintained that it was sent out, where in fact I had not
received it in the first place
I write to say that dogs are always at large, I was told that unless I knew where
they lived and was able to be there, with the dog, when ranger arrived, there was
nothing the council could do, Pathetic!
I wrote regarding the speed limit and have had no response whatsoever
Ignorants
Long wait over phone
Lost animals only alternative to be taken by or collected by pound - located
owner myself, took 2 hours
No customer service
No on got back to me regarding my request upon contacting the council
No one listens
No one would answer the phone. I was on hold for 20 minutes, before I hung up
and went there in person to complain
No outcome has been reached- Going round in circles. Have now contacted the
mayor of Whittlesea
No response and lots of passing the back! (too hard basket) - big clothes bins
placed in residential streets - disgusting!
Our bin was not pick up, rang and being told will pick up late in week but did not
come
Rang about a truck parked, spoke to xxx, nothing has been done - until some kids
are killed
Rang Council - lady was rude over phone about tree branch broken off after
severe storm on road
Repeat calls to get problem attended to!
Rude consultant on the phone and not very helpful
Rude employees
Rude on the phone and threatened with a fine for hard rubbish on naturestrip
Rude staff member, no flexibility around the situation
Rude, everything has a cost associated with it, lack of information / knowledge
for example, hard waste availability
The people behind the information desk made me feel like I was annoying. Didn't
smile or connect with me. Took my money and paper - that is not friendly at all
The person showed no empathy or interest in issue
The person was disrespectful and had zero knowledge of the rural area in the
North
There is a very big truck parked outside our house, contacted Council on several
accounts but very unsatisfied
They do not fully listen to you
Three emails not replied to regarding planning permit
Took a few weeks to receive dog registration tags after posting application and
payment
Trees should be removed and roads made better but are not. You waste money
on grading why not just improve roads and be done with it
Written correspondence either ignored or not responded in timely manner (took
3 months)
Total
Page 206 of 216
Number
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
78
City of Whittlesea – 2015 Household Survey
General comments
Household respondents were asked:
“Are there any other comments you would like to make?”
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Communication / information / engagement
Consider the elderly not able to use computers and mobile phones - we still need
to communicate by mail
I used receive leader but don't receive any more
I wish to receive the Whittlesea leader on time not every two or three weeks - not
happy
I'm sure we would participate in more Council activities if we knew about them
earlier, please give 7 to 10 days notice, not just one or two
Never receive Whittlesea Leader. They always forget Bluff Street
We never get the local paper
Don't receive any publication in the mail apart from Whittlesea Leader, this issue
needs to be addressed as many households wait for these weekly
Just keep it simple about the Council services advertising should not be a huge
expense
Make them easy to understand
More use by community of "the hall" and using quarterly newsletter notices to
advertise events in the hall, address youth involvement, work and motivation and
attitude adjustment
Provide greater opportunities to involve residents
Try to inform the residents about all the activities
We do not receive any Council newsletter/newspaper in the area
We do not receive Whittlesea Leader in the Summer Hill estate despite many
requests
Whittlesea Leader isn't always delivered
Would like local newspaper delivered or online option made available
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
Council facilities / services
A covered indoor pool, fully enclosed pool
Encourage people for gym and fitness by Council sponsored low cost / free
facilities to create a healthy community
It's a nice area, but it needs more new facilities for kids and families to use
Library hours need to be extended to 10-5 on the weekends as it is always busy
and there isn't enough staff
A Mernda village farmers market using hall at school !!
Being retired changes the way I fill in forms from previous years - please look
after youth clubs
Better evacuation access in fire season
Build more bike paths, especially connections
Create more leisure centres
Doreen needs an ambulance station
Need more ESL facilities - too many non-English speaking migrants
Please create a massive pool in this suburb
Please fix the cricket nets at Walker Reserve
Prefer more open spaces to walk the dog e.g. area between Berry Lane Estate and
Public toilets in parks that have BBQ/shelter/swings
Sporting facilities should be made available to other groups other than football /
cricket and present these groups take total use and seem to own them
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
Page 207 of 216
City of Whittlesea – 2015 Household Survey
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Infrastructure
Bike path/ walking tracks into township of Whittlesea
Please stop building glass bus shelters. We need strong steel shelters - too much
vandalism
Possibly getting a natural gas put through the Eden park area
1
1
1
Parking
Cars parked on footpaths
If you may provide parking for parents to pick up and drop off kids at school
Provide better parking at South Morang station
Remove car parking from Lalor station
Bloody parking cops (2 very bad and unfair fines)
During the process street parking for disabled persons was very badly managed as
no assistance was provided for them
Please do something about parking at the train station if you don't get there
before 6.50 am, you don't get a park. There are so many people that catch the
train from South Morang and parking is severely under-catered for
Please make Tasman Drive 'No Parking'. Constant noise of doors slamming day
and night is disturbing.
The truck parked outside our house on Wyenna Gr, got a call from Council office
saying they could not do much since it is parked after 5pm. It is more of a security
issue
What happened to the promise of plenty of parking and what is Council going to
do about resolving this?
2
2
2
2
1
1
1
1
1
1
Parks & open spaces
Regarding environment/trees in Main Rd Thomastown - why has been removed
instead of keeping shady area
Council should plant fruit trees everywhere for community to pick
Get rid of the terrible street trees
I have a huge gum tree in the nature strip next to my house, when the wind
blows it drops on my garage roof, remove the tree please
Living in Eden Park it seems that we are left to our own devices - it seems that
Council don't consider the population here to be part of the City of Whittlesea
Maintenance of parks and gardens
Please fix the park, under maintenance for over a year and no work has been
done
Please get some decent internet in Doreen as it is like living in the dark ages
Please maintain our parks, wildlife
Please replace street gum trees with other native species, makes it less dangerous
for the elderly
Plenty Gorge should be opened for public use in places e.g. fishing
Street gum trees in Botanical Park Betula Avenue is a disgrace, they make a mess
and are dangerous. Council seems to do nothing
Trim your trees
Waiting on street tree renewal program to be resolved
Page 208 of 216
2
1
1
1
1
1
1
1
1
1
1
1
1
1
City of Whittlesea – 2015 Household Survey
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Planning, development & housing
Cut down on allowing units being built in built-up residential areas - streets are
becoming a nightmare
Too much development in back streets of Lalor, 2 storey townhouses
Having bought a home near a group of very poorly designed and planned units,
we have found many complications and issues associated with waste
management, planning / building permits, and enforcement of local laws
I complain to the hospital but get ignored and complain to Council but they can't
do anything because its not Council owned. Yet they have the time and money to
extend hospital
I hope the Council gives permission to build the garage
No more houses
Not happy about hospital Northpark extension - they need to deal with their
neighbours around them instead of ignoring them
Outside of Eden Park the neighbourhoods are growing dramatically making
commuting a nightmare- please plan growth accordingly
Poorly planned subdivision with no concern for commuters
Stop all developments (housing) until roads, infrastructure is in place - there are
accidents and waiting to happen with the associated deaths
Stop any further decline of Laurimar- the character has changed since we moved
in 10 years ago
Stop focusing on the Mernda train line so much there are other thing that are
important i.e. roads and secondary schools
Stop spending money on grading roads every couple of months!! for an obscene
amount of years and just bitumen them?? This is the only time we have any
chance of input
The handling of new development and lack of upgrade on roads is irresponsible
Those without a building permit should be made to pull down their dodgy
extensions
Why do some people pay for a "building permit" and others get away with
building extensions with no permits
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Rates / financial management
Doing a great job but decrease your rates and that would be even better!
Produce a different rate payment method like fortnightly payment through direct
debit
Council rates are ridiculously high
Do not increase house rates that much, because pensions do not increase as the
Council does
For the value of housing in Whittlesea area is 30% more than the other Councils
in the northern suburbs, why
Please consider what you spend on rates. The community cannot afford large rate
rises
Rates are too high
Rates increase to a minimum and keep up the good work
Reduce rates
2
2
1
1
1
1
1
1
1
Page 209 of 216
City of Whittlesea – 2015 Household Survey
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Public transport
Is the train line gonna to be extended to Doreen. Is this really gonna happen and
not just another typical labour 'promise'. It took Labour 20 years to have a
double track to Epping despite all the 'promises' at each election
Mernda Railway is a must
Start building train / tram tracks all over Whittlesea
A local bus service through Eden park area
Add more bus services to route 575
Bus service needs to be improved
Bus stops at the corner of Plenty Rd and Hazelglen Rd are not accessible by all
users
Buses to Mernda and Epping North put off due to Council red tape
Get a train to Whittlesea township
Hurry up and build the Mernda train station
More public transport needed in new estates and rural areas of the city of
Whittlesea including Eden park
Moved to the property a month ago, rural property not close to public transport
or shops
We have lived in Mill Park for 25 years and we were told the tram was coming up
to Childs Rd in 1988. There are also less buses
Will really like to see the tram and train station project to Mernda come to a
reality
2
2
2
1
1
1
1
1
1
1
1
1
1
1
Safety, policing and crime
I would like to know how the Council is assisting with drug control issues
I would like to see more Police in the town and Whittlesea area
Mernda needs a police station
No one patrols this area
Police station in Doreen, too much scum!
Police station need to improve (open 7 days not half a day)
Support on police
1
1
1
1
1
1
1
Street lighting
More street lights in Kingston Town Cr as difficult to see when turning from
Betula Ave
Please put more lights on our streets
Light fixed at Sasha Place in Parlette Terrace
2
2
1
Cleanliness & general maintenance
Graffiti on public signs and walk is also an eye sore
Drainage, drains locally around the streets need urgent repairs
I would like more attention paid to roadside litter
Routine cleaning of open lands
Streets are filthy
The amount of rubbish that we pass through the lakes, parks, streets and public
places is a serious problem
Page 210 of 216
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1
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City of Whittlesea – 2015 Household Survey
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Shops & entertainment
Provide more shops
1
Road development & maintenance
Opening up extra transport
Opening up more roads
Please look into repairing the roads in our area
Access from O'Heras Rd to Hume freeway to decongest traffic at Miller St and
Cooper St
All roads around Millpark are a nightmare during peak hours
Before building new estate - widen roads first and ensure public transport is in
place
Bridge Inn Rd needs to be widened and resurfaced, not patched up
Council should be more pro-active in getting the roads around the Northern
Hospital fixed
Council should seal our dirt roads without charging landowners, it is Council's
responsibility
Epping Road needs to be extended
Fix Epping Rd as soon as possible
Fix Plenty Rd - between Bridge inn rd and Donnybrooke rd, its dangerous
Fix Plenty Rd from the Ring Rd Whittlesea
Fix the roads
Fix the roads - Findon Rd and High St
Had to move from Doreen. Roads horrible
Improve and duplicate Epping Rd
Just band aid fixing method on the road we are in, that was suggested previous
survey
Most people in the City of Whittlesea complain about transport and roads makes
it hard to live
Need to upgrade roads, 2 lanes each way on certain roads
Please duplicate Epping Rd
Please improve on road conditions
Road sealing in 2014 was disastrous
Roads need urgent attention
Roads suck
The extension of Bush Rd into the new housing estate is both dangerous and
illegal. The road is used as a speed way and congests Brush Rd. Entry into Findon
Rd from Brush Rd is impossible most mornings
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Survey
Did not enjoy filling this form, time taking
Keep asking us for feedback
Some stupid questions
There are some pretty silly questions in this survey
There needs to be a lot more thought on the layout of the questions e.g. Q29
This survey was time consuming
1
1
1
1
1
1
Page 211 of 216
City of Whittlesea – 2015 Household Survey
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Traffic management
Epping High Street traffic congestion
Left hand turning lane at Childs Road / Plenty Road urgently needed. Even
McKimmies Road has one
Road humps in Betula Ave for the speeding hoons
To avoid traffic congestion in Plenty Rd
Clearly, our traffic situation needs to be addressed ASAP
Coming out of Scarborough Rd towards MacDonald's Rd to turn right, you can't
see the traffic that's coming to make your turn as cars parked on the nature strips
Fix the traffic jams
Fix traffic problems - High St make wider
Get rid of the speed humps
I would like to ask the Council to solve the Hight St traffic issue is such a big
headache in Epping and surrounding areas
Intersection of Plenty Rd/ Wallan Rd needs lights or a round about
Please slow the traffic down and build more bike paths away from roads
Regarding the roadside safety guards I know they are extremely necessary,
however they look disgusting, looks like all the left overs from other areas that
didn't want them used
Replace roundabouts with traffic signals on High St
Safety Rd needs more traffic lights especially around Wollert area
Something must be done about our main roads, traffic is terrible
Speeding in Fracesca Drive Mernda is out of control, we need speed humps
Stop hoons - too many up in Epping
Three lanes on Plenty Rd
Too much traffic on the roads
Traffic congestion is ridiculous
Traffic is a big problem morning and evening, adds to commute early day
Traffic on Plenty Road is a nightmare during peak hours due to outer
development in Mernda, South Morang without Plenty Road being widened to
cope with increased traffic
With speed humps, it is less safe now as young drivers speed between humps,
drop wheel pins on humps and generally more noise.
General negative
I think the Council is busy fighting each other, loading up their pocket with cash
and not addressing what the community need and want, instead prefer to
handball or blame 'others'
Council are a waste of ratepayers money - let the state government look after it
I strongly feel that Whittlesea township is forgotten in the City of Whittlesea
In beautifying Church St Whittlesea, the local traders have suffered financially.
We would like to see them receive financial assistance or compensation for the
time they have been inconvenienced
Incidentally, all this information is available from the Gov statistician via the
census so this whole survey is a waste of ratepayers money
Money spent on survey - result inconclusive - no change - appalling waste
Please be as good as the other councils as they say Whittlesea Council is the
worst Council in Victoria
This is an absolute waste of time and money
Page 212 of 216
2
2
2
2
1
1
1
1
1
1
1
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1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
City of Whittlesea – 2015 Household Survey
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Waste management
We are highly dissatisfied with the condition of the house next door and the
rubbish in front of it
Access to hard rubbish collection
Bins on corner of Brush Rd and Firdon Rd Epping - they are an eye-sore and
detriment to the street. Rubbish is usually piled high everyday.
Hard waste should be more easily disposal of for home owners through
subsidised vouchers on rates notice. Cutting the vouchers will only encourage
people to dispose of rubbish in unwanted places
Make arrangements once a year for hard waste to be picked up, like a certain
date
More hard waste tip vouchers should be available to prevent rubbish dumping
Small green bins are too small for families
Tip fees should be cheaper so people don't dump rubbish in streets like
mattresses etc.
To improve rubbish clearance at residential homes
Waste bin at Whittlesea toilets is heavily used by cyclists and is often overflowing.
Get a bigger bin or empty more often
We would like our hard rubbish vouchers back to stop dumping
2
1
1
1
1
1
1
1
1
1
1
General positive
All very good and satisfied. Thanks
I am very satisfied living and relaxing in Mill Park. I speak highly of our Council
whenever I'm asked
I love where I live - near the lake, sporting oval and The Stable all in walking
distance. I have plenty of access to buses which can take me to the tram/train
station
I love our Mill Park library and I love the short cuts - little lanes that can save a lot
of time, walkways reduce the time
In general, grateful for the work you do
Really appreciate the Council to have this survey
Thank you
Footpath repair works were carried out well
Generally satisfied with Council's services
Good luck with everything
Happy with and appreciate Mayor Kirkham's direct assistance at different times
during the year
I am happy living in Whittlesea
I believe they are doing a good job overall
Must say street beautification project in Whittlesea is looking good
My family are very happy living here at our new address
Over all the city of Whittlesea do a good job
Thank you for asking the residents
Thank you for listening
Thanks for the opportunity
This is a great initiative by the Council! Keep up the great work
This is great but would be quicker, easier and more cost effective on the web with more people being able to participate
We believe it is a very good Council
Whittlesea is a great Council - Thank you
2
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 213 of 216
City of Whittlesea – 2015 Household Survey
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Other
Articles in Leader newspaper often say "today" or "tomorrow" rather than actual
date of events
City of Whittlesea appears to be a big shire. Must be difficult to balance all areas
regards your services and support. Always go back to key fundamentals of
services and try not to be everything to everyone. It just will not work
Do the job you are getting paid to do and do it properly
Encourage people to look after their properties and have a pride in the property's
appearance. How do you stop the many low rental properties in Mill Park that
look tired and unloved. Encourage people to have pride on their home wealth
owned or rented.
Gambling is not just about poker machines, it's Tatts lotto too - if people have a
problem its their own but not mine
More protection for wildlife at Redleap. Birds were attacked and killed and I rang
the wildlife number and the RSPCA and the Council said it wasn't their problem
More support for Peter Lalor community garden, come to see what they have
done as a group
Please investigate the strong foul smell that we get in the evening. It must be
from the recycling plant, it must be almost toxic. Please make it stop
Animal management - Kangaroos causing collisions, unsafe roads due to
kangaroos
Apart from sports activities we need other activities for young people, more arts
into the area for both young and old
Being renters we are not privy to the rates or the entitlements
Being renters, we would like more affordable rental prices
Council should not involve themselves in personal matters until they fully
investigate both sides and opinions
Council should work for people, not political party
Do something about the disaster that is to unfold at the Epping Market
Driveway been damaged before I moved in
Fix the footpaths
Focus on core services, not like Yarra and Moreland
How do you expect us at Eden park to know what is going on unless you go down
to Whittlesea to pick up a local paper if there are any left- You are the mushroom
kept in the dark and fed on bullshit- The only time I hear from the Council is when
they want their Council rates paid
I have chosen to live in the City of Whittlesea all my married life. Paid my rates,
respected my neighbourhood, never complained and one time in 40 years that I
need the Council to assist me in an issue that has caused me grief, they have
swept it under the carpet. Refused to agree with my requests and treated me
unfairly. I am disheartened and have little faith in anyone in authority at Council
headquarters
Page 214 of 216
2
2
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
City of Whittlesea – 2015 Household Survey
General comments
City of Whittlesea - 2015 Household Survey
(Number of responses)
Comments
Number
Other
I realise that Council members have to have meetings/dinners etc. how about you
all pay your own way as we have to and not spend the money you could put to
good use in the community
I want schools to get more help so that our children can get better future
I would like newcomers into the area, have the same rules and regulations we
have
More employment opportunities for mums or work from home opportunities
More help for our children who are unemployed and are trying hard to get a job
More hospitals
More jobs in the area for both youth and middle aged
More off leash dog "runs" in larger open areas/parks
More secondary schools needed
No high school to cater for my family
No political parties in Council
Once again a survey that makes no acknowledgement of rural
Priority should be given to older residents for Council job, it appears qualified and
experienced residents are excluded
Service at front counter, including phones must be improved! Staff are rude!
So much emphasis is placed on migrants that the issues concerned by English
speaking Australian are not considered
Some members of the household think there is more on offer in Doreen, I think
that I would be more involved in the community activities if I wasn't working
fulltime
Sorry we couldn't be more helpful as we are not here for long, only until uni ends
There are too many people walking dogs without leash and urinating and pooping
all over the place
Too many barking dogs
Use Council workers/hospital/utility, volunteers and workers to motivate in
seminars or alternative
We have lived here for 12 years and this is the first survey I have ever seen
Whittlesea needs a festival or something that celebrates the diverse cultural
background of the community members
Total
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
304
Page 215 of 216
City of Whittlesea – 2015 Household Survey
Appendix Two: Survey form
Page 216 of 216