Annual Household Survey 2015 Municipal Report August 2015 Research Services City of Whittlesea – 2015 Household Survey City of Whittlesea, 2015 This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from the Manager, Organisation Improvement, City of Whittlesea, Locked Bag 1 Bundoora MDC 3083. DISCLAIMER Any representation, statement, opinion or advice, expressed or implied in this publication is made in good faith but on the basis that the City of Whittlesea, its agents and employees are not liable (whether by reason of negligence, lack of care or otherwise) to any person for any damages or loss whatsoever which has occurred or may occur in relation to that person taking action in respect of any representation, statement, or advice referred to above. Page 2 of 216 City of Whittlesea – 2015 Household Survey Table of contents INTRODUCTION ........................................................................................................................................ 6 METHODOLOGY ....................................................................................................................................... 6 METROPOLIS RESEARCH ............................................................................................................................. 7 EXPLANATORY NOTES AND GLOSSARY OF TERMS .............................................................................................. 7 Multiple response tables ................................................................................................................. 7 Confidence interval graphs ............................................................................................................. 7 RESPONSE RATE ........................................................................................................................................ 9 DEMOGRAPHIC PROFILE ........................................................................................................................ 10 AGE STRUCTURE ..................................................................................................................................... 10 GENDER ................................................................................................................................................ 14 HOUSEHOLD SIZE .................................................................................................................................... 15 HOUSEHOLD STRUCTURE .......................................................................................................................... 16 COUNTRY OF BIRTH ................................................................................................................................. 18 Period of residence in Australia..................................................................................................... 22 ABORIGINAL OR TORRES STRAIT ISLANDER ................................................................................................... 23 LANGUAGE ............................................................................................................................................ 24 PERSONAL INCOME ................................................................................................................................. 29 DISABILITY ............................................................................................................................................. 31 Disability type ................................................................................................................................ 33 Require assistance with disability ................................................................................................. 34 HEALTH AND RECREATION .................................................................................................................... 35 GENERAL HEALTH.................................................................................................................................... 35 MODERATE TO VIGOROUS PHYSICAL ACTIVITY ............................................................................................... 37 RECREATION ACTIVITIES............................................................................................................................ 39 EMPLOYMENT ........................................................................................................................................ 42 EMPLOYMENT STATUS ............................................................................................................................. 42 OCCUPATION ......................................................................................................................................... 47 INDUSTRY OF EMPLOYMENT ...................................................................................................................... 49 EMPLOYMENT LOCATION .......................................................................................................................... 53 SATISFACTION WITH THE WORKING HOURS................................................................................................... 56 WORKING FROM HOME ........................................................................................................................... 58 EDUCATION ............................................................................................................................................ 60 ATTENDING EDUCATIONAL INSTITUTIONS ..................................................................................................... 60 QUALIFICATIONS..................................................................................................................................... 63 TRANSPORT ............................................................................................................................................ 66 MAIN FORM OF TRANSPORT TO WORK OR STUDY .......................................................................................... 66 Journey to work ............................................................................................................................. 66 Journey to study ............................................................................................................................ 68 DAILY AVERAGE TRAVEL TIME TO AND FROM WORK........................................................................................ 68 FORMS OF TRANSPORT USED FOR NON-WORK RELATED TRIPS .......................................................................... 70 FREQUENCY OF USING PUBLIC TRANSPORT FOR NON-WORK / STUDY RELATED TRIPS ............................................. 72 METHOD OF TRANSPORT TO PUBLIC TRANSPORT STATION / STOP ..................................................................... 73 PURPOSE OF PUBLIC TRANSPORT TRIPS ........................................................................................................ 75 Destination of public transport ..................................................................................................... 77 FACTORS ENCOURAGING MORE USE OF PUBLIC TRANSPORT ............................................................................. 80 EASE OF TRANSPORT ................................................................................................................................ 82 HOUSING ................................................................................................................................................ 83 DWELLING STRUCTURE ............................................................................................................................. 83 Page 3 of 216 City of Whittlesea – 2015 Household Survey HOUSING SITUATION ............................................................................................................................... 84 HOUSING PAYMENTS ............................................................................................................................... 86 HOUSING STRESS .................................................................................................................................... 88 PERIOD OF RESIDENCE.............................................................................................................................. 90 Previous location of residence ....................................................................................................... 92 POTENTIAL EMIGRATION .......................................................................................................................... 94 Potential future suburb of residence ............................................................................................. 96 COMMUNICATION AND CONSULTATION ............................................................................................. 98 PREFERRED METHODS TO COMMUNICATE WITH COUNCIL ............................................................................... 98 PUBLICATIONS RECEIVED AND READ .......................................................................................................... 100 PREFERRED SOURCES OF INFORMATION ABOUT NEIGHBOURHOOD SERVICES AND ISSUES ..................................... 104 CONTACT WITH COUNCIL ....................................................................................................................... 106 Method of contacting ................................................................................................................. 106 Satisfaction with customer service .............................................................................................. 107 Reasons for feeling less satisfied ................................................................................................. 108 COMMUNITY ........................................................................................................................................ 109 SENSE OF COMMUNITY .......................................................................................................................... 109 PARTICIPATION IN COMMUNITY GROUPS ................................................................................................... 119 VOLUNTEERING .................................................................................................................................... 122 CARERS ............................................................................................................................................... 124 SAFETY IN PUBLIC AREAS ......................................................................................................................... 126 Unsafe locations .......................................................................................................................... 130 GAMBLING .......................................................................................................................................... 131 Agreement with selected statements regarding gambling ......................................................... 134 HEALTH OR COMMUNITY SERVICES / ISSUES ............................................................................................... 138 Access or required access to health or community services ........................................................ 138 Access or required assistance to health or community issues..................................................... 143 LIBRARY .............................................................................................................................................. 145 Frequency of visiting ................................................................................................................... 145 Reasons for visiting libraries ....................................................................................................... 146 LOCAL OPEN SPACES .............................................................................................................................. 148 Frequency of visiting ................................................................................................................... 148 Reasons for visiting local open spaces ........................................................................................ 156 BARRIERS OF VISITING COUNCIL FACILITIES AND SPACES ................................................................................ 159 FOOD SECURITY .................................................................................................................................... 163 ENVIRONMENT .................................................................................................................................... 164 ENVIRONMENTAL INITIATIVES .................................................................................................................. 164 GOVERNANCE AND LEADERSHIP ......................................................................................................... 172 COUNCIL’S OVERALL PERFORMANCE .................................................................................................. 176 REASONS FOR FEELING LESS SATISFIED ....................................................................................................... 180 CHANGE IN COUNCIL’S OVERALL PERFORMANCE.......................................................................................... 181 CURRENT ISSUES FOR COUNCIL ........................................................................................................... 183 IMPORTANCE OF AND SATISFACTION WITH COUNCIL SERVICES ....................................................... 187 IMPORTANCE ....................................................................................................................................... 187 SATISFACTION ...................................................................................................................................... 189 IMPORTANCE AND SATISFACTION CROSS TABULATION ................................................................................... 191 GENERAL COMMENTS.......................................................................................................................... 192 APPENDIX ONE: COMMENTS ............................................................................................................... 193 DESTINATION OF PUBLIC TRANSPORT ........................................................................................................ 193 REASONS FOR FEELING LESS SATISFIED WITH ASPECTS OF COUNCIL .................................................................. 197 Page 4 of 216 City of Whittlesea – 2015 Household Survey REASONS FOR FEELING LESS SATISFIED WITH CUSTOMER SERVICE .................................................................... 205 GENERAL COMMENTS ............................................................................................................................ 207 APPENDIX TWO: SURVEY FORM .......................................................................................................... 216 Page 5 of 216 City of Whittlesea – 2015 Household Survey Introduction The Research Unit of City of Whittlesea conducted this, the eighteenth annual Household Survey, the first being completed in 1997. The survey provides an accurate snapshot of the population of the City of Whittlesea; its characteristics, behaviours and requirements of Council. The Household Survey also provides a timely update to the Census of Population and Housing and can function as Council’s major source of data on the community for inter-censal years. This report has been prepared to provide an overview of the Household Survey results and to summarise these results for each of the twelve precincts within the municipality. This overview report provides a comprehensive analysis of all the variables in the survey and aims to identify major trends and to highlight issues that may require further analysis. The results of the Household Survey are broken down into relevant sections, covering a range of topics across Council. Readers are encouraged to contact the Organisational Improvement Unit, City of Whittlesea directly to discuss the application of the data presented in this report to specific situations. Methodology The City of Whittlesea – 2015 Household Survey was designed in the style of the Australian Bureau of Statistics’ Census of Population and Housing, with some changes in emphasis and the inclusion of Council specific questions, with other questions similar to the ABS General Social Survey. The 2015 Household Survey is a self-assessment survey distributed primarily via a drop-off and pick-up methodology. A mail-out and reply paid methodology was employed for households located within the Rural North precinct of the City of Whittlesea, due to occupational health and safety and efficiency reasons. The survey was distributed to a random, precinct-stratified sample of 2,013 households across the City of Whittlesea. A total of one thousand households, comprising 2,878 individual residents of the City of Whittlesea were included in the results. Responses were obtained from every individual in the household for forty questions, including children where appropriate, as well as responses from the household as a whole for twenty-nine questions. Page 6 of 216 City of Whittlesea – 2015 Household Survey Metropolis Research The Research Unit of the City of Whittlesea commissioned Metropolis Research to conduct the City of Whittlesea – 2015 Household Survey. Metropolis Research worked collaboratively with the Research Unit to review the survey design from that used in recent years to ensure the survey was relevant to the current information needs of Council. In 2015 Metropolis Research was responsible for the implementation of the survey in the field, the data entry, cleaning and coding, data analysis and preparation of this main report, the summary of findings and two issues papers. Explanatory notes and glossary of terms The following are explanatory notes regarding the presentation of the results in this report. Multiple response tables Some questions in the survey were “multiple-response”, in that the respondent could select more than one of the options listed in the question. As a result, the percentages in the table will not sum to one hundred percent as they represent the proportion of respondents selecting each individual response, and respondents may select more than one. The percentages relate to the proportion of all respondents who were asked the question selecting each response, including those respondents not selecting any of the responses. Consequently the results can be understood to be a measure of the proportion of the underlying population with the corresponding characteristic, need or opinion. Confidence interval graphs Some questions in the survey asked respondents to provide a rating of the importance of, satisfaction or agreement with a range of issues. The results are presented in the form of an average score. This average is presented with its 95% confidence interval, which is the range around the average within which it is 95% certain that the actual result in the underlying population does in fact fall. The confidence interval graphs provide the average score (which is labelled) as well as the 95% confidence interval, which is represented with a vertical blue bar for each result. It is important to note when comparing individual results on these graphs that if the blue bars overlap then it cannot be shown that the two results are in fact different. This is an important tool for easily identifying meaningful and significant variation in the results. Page 7 of 216 City of Whittlesea – 2015 Household Survey Precinct The term precinct is used by Metropolis Research to describe the small areas and in this instance reflects the breakdown of small areas as used in Council’s Census profile. Readers seeking to use precinct results should seek clarification of specific precinct boundaries if necessary. Measurable A measurable difference is one where the difference between or change in results is sufficiently large to ensure that they are in fact different results, i.e. the difference is statistically significant. This is due to the fact that survey results are subject to a margin of error or an area of uncertainty. Statistically significant Statistically significant is the technical term for a measurable difference as described above. The term “statistically significant” and the alternative term “measurable” describe a quantifiable change or difference between results. They do not describe or define whether the result or change is of a sufficient magnitude to be important in the evaluation of performance or the development of policy and service delivery. Significant result Metropolis Research uses the term significant result to describe a change or difference between results that Metropolis Research believes to be of sufficient magnitude that they may impact on relevant aspects of policy development, service delivery and the evaluation of performance and are therefore identified and noted as significant or important. Discernible / observed Metropolis Research will describe some results or changes in results as being discernible, observable or notable. These are not statistical terms rather they are interpretive. They are used to draw attention to results that may be of interest or relevance to policy development and service delivery. These terms are often used for results that may not be statistically significant due to sample size or other factors but may none-the-less provide some insight. Page 8 of 216 City of Whittlesea – 2015 Household Survey Response rate In 2015, a total of 2,013 household surveys were distributed. Of these 1,513 were distributed in person to residences across the urban precincts of the municipality, and five hundred were mailed to residents in the Rural North precinct. Of these 2,013 distributed surveys, a total of one thousand were ultimately returned for inclusion in the research, comprised of 2,875 individual respondents. Excluding the five hundred surveys that were mailed out to the Rural North residents, which obtained a response rate of 15.2%, the 1,513 distributed via the drop-off and pick-up methodology obtained a gross response rate of 61.1%. The smaller than expected response rate for the rural mail-out surveys is likely to be a result, at least in part, of a larger number of surveys which were returned to Council as being inadequately addressed. The addresses were provided by Council. In summary, a total of 5,353 households were approached in person by staff of Metropolis Research with a view to inviting them to participate in the research. Of these: 2,199 were unattended at the time and were therefore not invited to participate. 1,141 refused to participate in the research. 1,513 accepted the survey form. Of these 1,513 a total of 924 surveys were ultimately returned by respondents, and included in the research. This provides a gross response rate of 61.1% for those distributed via the drop-off and pick-up methodology and a formal response rate of 29.3%. Including the five hundred surveys that were mailed out, the final gross response rate for the 2015 Household Survey was 49.7%. Response rate by precinct City of Whittlesea - 2015 Household Survey (Percent of distributed surveys) 100% 90% 77.2% 80% 68.1% 66.3% 64.4% 63.0% 62.8% 61.8% 61.5% 59.9% 70% 60% 49.7% 49.4% 49.1% 50% 40% 30% 15.2% 20% 10% Ru ra l n as to w th Th om Ep pi n gN or se a g hi ttl e W Ep pi n of Ci ty Pa rk M i ll W hi ttl es ea to w ns hi p La lo r M er nd a Bu nd oo ra Do re So en ut h M or an Bl g os so m Pa rk 0% Page 9 of 216 City of Whittlesea – 2015 Household Survey Demographic profile Age structure Respondents were asked: “What was the person’s age last birthday?” The median age of respondents to the City of Whittlesea – 2015 Household Survey was 39 years, an increase on the 36 years reported in 2014. Consistent with the results recorded in previous years, this result remains somewhat higher than the median age as recorded in the Census. Metropolis Research has consistently found that, in our experience, voluntary surveys of this type conducted for local government will tend to slightly overestimate the median age. This reflects a slightly higher propensity from adults with children to participate in research of this type. Median age by precinct City of Whittlesea - 2015 Household Survey (age in years) 80 70 60 50 49 44 43 43 42 41 39 40 39 39 37 34 31 31 30 30 20 10 M er nd Ep a pi ng No rth of W (2 01 5 Ci ty se a hi ttl e W of Ci ty Su rv ey S hi ou ) ttl th es M ea or (2 an 01 g 1 Ce ns us ) Do re en Pa rk M i ll Pa rk ng ss om Ep pi Bl o La lo r Ru ra lN or th Bu nd oo Th ra W om hi a ttl st es ow ea n To w ns hi p 0 There was significant variation in the median age of respondents across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: Respondents from the growth area precincts (Mernda, Doreen, Epping North and to a lesser extent South Morang) were younger than the municipal average. Respondents from the Rural North were measurably and significantly higher than the municipal average. Page 10 of 216 City of Whittlesea – 2015 Household Survey The following table provides the five-year age cohorts of respondents to the Household Survey program since 1997. It is observed that the City of Whittlesea has a relatively even population spread across the age cohorts. Age structure (5 year cohorts) City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) 2015 Number Percent Age 0 - 4 years 5 - 9 years 10 - 14 years 15 - 19 years 20 - 24 years 25 - 29 years 30 - 34 years 35 - 39 years 40 - 44 years 45 - 49 years 50 - 54 years 55 - 59 years 60 - 64 years 65 years or more Not stated Total 2014 2012 2007 2002 1997 133 152 157 176 206 168 226 195 222 175 215 218 176 393 64 4.7% 5.4% 5.6% 6.3% 7.3% 6.0% 8.0% 6.9% 7.9% 6.2% 7.6% 7.8% 6.3% 14.0% 6.4% 6.4% 5.0% 6.9% 7.1% 7.6% 8.5% 7.1% 7.4% 5.9% 6.3% 6.7% 4.9% 13.9% 135 6.4% 6.3% 6.5% 6.1% 6.1% 6.1% 7.9% 6.9% 6.7% 6.6% 7.1% 5.7% 7.1% 14.4% 106 6.0% 5.5% 7.7% 8.2% 6.9% 7.2% 6.3% 7.9% 7.8% 8.0% 7.4% 6.1% 5.1% 10.0% 52 6.7% 7.6% 7.9% 8.6% 8.2% 6.8% 6.6% 7.8% 8.4% 7.9% 6.9% 5.2% 3.5% 7.9% 138 8.5% 6.6% 7.3% 9.3% 9.0% 9.5% 8.2% 8.0% 7.9% 7.2% 5.4% 4.1% 3.1% 6.1% 61 2,876 100% 3,031 2,924 2,291 2,734 2,518 Respondents have been grouped into age-based lifecycle stages, as outlined in the following graph. These lifecycle stages are a useful indicator of different groups within the broader community, and as a result will be used for age-based analysis of other questions throughout this report. It is observed that relatively little variation in the lifecycle stage results between 2013 and 2015. Lifecycle stage (age structure) City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 50% 2013 2014 2015 45% 5% 9.0% 9.0% 8.1% 10% 8.9% 9.2% 9.1% 15% 6.0% 6.4% 4.7% 20% 3.1% 4.4% 3.2% 25% 13.6% 12.7% 15.3% 30% 14.0% 14.3% 14.5% 23.7% 24.8% 22.9% 35% 21.7% 19.1% 22.2% 40% 0% Page 11 of 216 City of Whittlesea – 2015 Household Survey There was no meaningful variation in the lifecycle stage results between male and female respondents. Lifecycle stage (age structure) City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 50% Males 40% Females 25% 10% 5% 2.9% 3.5% 5.2% 3.9% 15% 7.9% 8.4% 10.3% 7.9% 20% 16.0% 14.7% 30% 14.9% 14.3% 21.5% 23.9% 35% 21.2% 23.4% 45% yr s +) yr s) 5 yr s) Se n Ol de io r ra cit du ize n (4 6 lts (6 1 s( 76 -7 -6 0 yr s) M id Yo dl ea un ge d Ad ga du ad l ts ul ts ul ts (3 6 (2 0 -3 -4 5 5y rs ) yr s) -1 9 13 ts ( ol es ce n Yo Ad un Ch gc hi ild r en ld re n (5 (0 - -1 2 4 yr s) yr s) 0% As reported in previous years, there was some variation in the lifecycle stage results between English and non-English speaking respondents. Non-English speaking respondents had a clearly older age structure than English speaking respondents. Lifecycle stage (age structure) by language City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 50% English speaking 45% non-English speaking 25% 10% 5% 2.5% 5.3% 4.9% 3.2% 15% 8.6% 6.2% 10.1% 5.9% 20% 14.2% 18.7% 30% 15.3% 13.6% 22.6% 24.1% 35% 21.9% 23.1% 40% yr s s( 76 -7 ize n lts (6 1 Se n io r cit du ra Ol de +) yr s) 5 yr s) (4 6 ul ts ad ge d dl ea M id Page 12 of 216 -6 0 yr s) ul ts Ad l ts ad u (3 6 (2 0 -3 -4 5 5y rs ) yr s) -1 9 13 un g Yo ol es ce n ts ( (5 Ad ild re n Ch Yo un gc hi ld re n (0 - -1 2 4 yr s) yr s) 0% City of Whittlesea – 2015 Household Survey There was some variation in the lifecycle stage results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of young children respondents from Epping North, Mernda, and Doreen. The higher than average proportion of children respondents from Doreen. The higher than average proportion of young adult respondents from Epping North, and the lower than average proportion from Doreen, Whittlesea Township, and the Rural North. The higher than average proportion of adult respondents from Epping North and Doreen, and the slightly lower than average proportion from Lalor. The higher than average proportion of middle-aged adult respondents from Blossom Park, and the lower than average proportion from Epping North, Mernda, and Doreen. The higher than average proportion of older adult respondents from Bundoora and the Rural North, and the lower than average proportion from Epping North. The higher than average proportion of senior citizen respondents from Whittlesea Township. Age structure by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Age Young children Children Adolescents Young adults Adults Middle-aged adults Older adults Senior citizens Not stated Total Age Young children Children Adolescents Young adults Adults Middle-aged adults Older adults Senior citizens Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 3.5% 3.5% 8.8% 22.3% 10.4% 24.6% 22.7% 4.2% 4 2.8% 9.3% 9.3% 21.0% 7.7% 27.4% 16.9% 5.6% 6 4.7% 4.7% 6.0% 23.7% 17.2% 19.1% 18.6% 6.0% 6 4.6% 5.5% 5.9% 27.9% 13.5% 21.1% 19.0% 2.5% 2 10.0% 14.4% 4.1% 32.6% 21.9% 13.3% 2.6% 1.1% 5 2.5% 9.0% 10.2% 21.3% 13.1% 28.3% 14.3% 1.2% 10 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 1.1% 4.5% 14.9% 23.9% 8.6% 32.8% 12.7% 1.5% 9 3.9% 10.2% 10.2% 24.0% 16.1% 20.9% 12.6% 2.0% 7 9.9% 15.0% 5.2% 27.7% 20.7% 11.3% 13.0% 0.0% 9 8.8% 22.3% 6.5% 14.4% 24.2% 14.9% 7.0% 1.9% 2 3.8% 14.2% 8.1% 10.0% 12.8% 21.3% 19.0% 10.9% 6 1.7% 4.0% 7.5% 12.1% 10.4% 28.3% 30.1% 5.8% 4 277 261 222 217 217 177 Page 13 of 216 City of Whittlesea – 2015 Household Survey Gender Respondents were asked: “What is the person’s gender?” As reported in previous years, there was an approximate fifty / fifty gender split in respondents in the 2015 Household Survey. It is observed that a small number of respondents identified as “other” gender in 2015, down very marginally on the 0.4% recorded in 2014. Gender City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) 2015 Number Percent Gender 2014 2012 2007 2002 1997 Male Female Other Not stated 1,420 1,424 6 25 49.8% 50.0% 0.2% 50.1% 49.6% 0.4% 22 48.3% 51.7% na 30 49.5% 50.5% na na 50.0% 50.0% na na 50.6% 49.4% na na Total 2,875 100% 3,031 2,924 2,291 2,734 2,518 There was no measurable variation in these results across the twelve precincts comprising the City of Whittlesea. Gender by precinct City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% Female 80% Male 60% 40% 53.9% 53.7% 52.0% 51.7% 51.1% 50.6% 50.2% 48.4% 46.9% 46.8% 44.9% 44.3% 20% 0% -20% 47.2% 47.5% 47.4% 48.4% 48.9% 50.0% 50.2% 50.5% 51.0% 50.0% 51.3% 53.8% -40% -60% -80% Page 14 of 216 a or do Bu n To w ns hi p g W hi ttl es ea Ep p in th al No r La lo r Ru r rk Pa ss om n Pa rk Bl o M i ll M or T' sto w an g th th So u Ep p in gN or ee n Do r M er nd a -100% City of Whittlesea – 2015 Household Survey Household size The 2015 Household Survey found an average household size of respondent households of 2.87, down marginally on the 2.92 recorded in 2014. The 2011 Census reported an average household size of 3.00. Household size City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Size One Two Three Four Five Six or more Total households Average household size 2015 Number Percent 2014 2012 2007 2002 134 318 225 218 76 29 13.4% 31.8% 22.5% 21.8% 7.6% 2.9% 13.4% 33.5% 18.8% 21.8% 7.7% 4.9% 14.9% 35.6% 16.0% 21.7% 8.7% 3.1% 10.9% 32.3% 18.5% 21.3% 11.6% 5.3% 9.6% 25.7% 19.2% 28.9% 10.9% 5.7% 1,000 100% 1,028 1,049 739 837 2.92 2.83 3.07 3.27 2.87 There was measurable and significant variation in the average household size across the twelve precincts comprising the City of Whittlesea. Attention is drawn to: The higher than average household size of respondent households from Blossom Park, Epping North, and Doreen. The lower than average household size of respondent households from Thomastown, Whittlesea Township, Epping, and the Rural North. Average household size City of Whittlesea - 2015 Household Survey 5.0 4.5 4.0 3.5 3.0 2.5 3.26 3.24 3.21 3.05 3.00 2.99 2.93 2.87 2.87 2.82 2.63 2.58 2.53 2.33 2.0 1.5 1.0 0.5 0.0 Page 15 of 216 City of Whittlesea – 2015 Household Survey Household structure As reported in previous Household Surveys, approximately half of the respondent households are families with children (with the majority being two-parent families). In 2015, there was an increase in the proportion of two-parent families (up from 40.6% to 46.6%). It is observed that the proportion of one-parent families declined again in 2015, down from 7.6% to 5.9%. As reported in previous years, a little more than one-quarter (27.2%) of respondent households were couple-only households, and a little less than one-sixth (13.4%) of respondent households were sole person households. It is interesting to note that the City of Whittlesea has consistently recorded a very small proportion of group households (i.e. a household comprised of un-related individuals), with just 0.8% of respondent households identifying as a group household in 2015, down from 2.1% in 2014. Household structure City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Structure Two parent family (youngest child 0 to 4 years) (youngest child 5 to 12 years) (youngest child 13 to 18 years) (adult children only) One parent family (youngest child 0 to 4 years) (youngest child 5 to 12 years) (youngest child 13 to 18 years) (adult children only) Couple without children Other families Group households Sole person households Other type of household Not stated Total households 2015 Number Percent 2014 2012 2011 Survey Census 2007 2002 465 46.6% 40.6% 42.5% 38.7% 43.8% 43.6% 50.9% 88 104 77 196 8.8% 10.4% 7.7% 19.7% 11.8% 9.8% 5.6% 13.4% na na na na na na na na na na na na na na na na na na na na 59 5.9% 7.6% 9.5% 7.7% 13.2% 8.6% 9.1% 3 9 5 42 0.3% 0.9% 0.5% 4.2% 0.4% 1.3% 0.9% 5.1% na na na na na na na na na na na na na na na na na na na na 271 60 8 134 0 3 27.2% 6.0% 0.8% 13.4% 0.0% 27.3% 8.8% 2.1% 13.5% 0.0% 21 28.6% 6.0% 1.4% 12.0% 0.1% 20 31.5% 4.9% 1.6% 15.6% na 2 24.8% 1.3% 2.2% 14.7% na 26.6% 8.5% 1.5% 11.2% 8.5% 20.5% 6.5% 3.3% 9.7% na na 1,000 100% 1,028 1,049 1,112 51,803 990 837 There was measurable and significant variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of two-parent families in Mill Park, Blossom Park, Mernda, and Doreen. The lower than average proportion of two-parent families in Bundoora, Thomastown, and the Rural North. The higher than average proportion of two-parent families with young children in Epping North, Mernda, and Doreen. Page 16 of 216 City of Whittlesea – 2015 Household Survey The higher than average proportion of two-parent families with primary school-aged children in Doreen. The higher than average proportion of two-parent families with adolescent children in Mill Park and Blossom Park. The higher than average proportion of two-parent families with adult children only in Mill Park and Blossom Park. The lower than average proportion of two-parent families with adult children only in Mernda, Doreen, and Whittlesea Township. The higher than average proportion of couple-only households in the Rural North. The higher than average proportion of other families in Bundoora and Epping North. The higher than average proportion of sole person households in Whittlesea Township and the Rural North. Page 17 of 216 City of Whittlesea – 2015 Household Survey Household structure by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Structure Two parent family (youngest child 0 to 4 years) (youngest child 5 to 12 years) (youngest child 13 to 18 years) (adult children only) One parent family (youngest child 0 to 4 years) (youngest child 5 to 12 years) (youngest child 13 to 18 years) (adult children only) Couple without children Other families Group households Sole person households Other type of household Not stated Total households Structure Two parent family (youngest child 0 to 4 years) (youngest child 5 to 12 years) (youngest child 13 to 18 years) (adult children only) One parent family (youngest child 0 to 4 years) (youngest child 5 to 12 years) (youngest child 13 to 18 years) (adult children only) Couple without children Other families Group households Sole person households Other type of household Not stated Total households Bundoora Lalor T'town Epping Epping North Mill Park 36.9% 5.4% 1.1% 7.6% 22.8% 3.3% 0.0% 0.0% 1.1% 2.2% 28.3% 15.2% 1.1% 15.2% 0.0% 0 44.2% 4.7% 9.3% 5.8% 24.4% 5.9% 0.0% 0.0% 1.2% 4.7% 24.4% 9.3% 0.0% 16.3% 0.0% 0 32.3% 4.8% 3.6% 6.0% 17.9% 16.7% 2.4% 1.2% 0.0% 13.1% 29.8% 4.8% 1.2% 15.5% 0.0% 0 43.6% 9.6% 8.5% 5.3% 20.2% 4.3% 0.0% 1.1% 0.0% 3.2% 29.8% 3.2% 2.1% 17.0% 0.0% 0 48.8% 21.4% 15.5% 0.0% 11.9% 1.2% 0.0% 1.2% 0.0% 0.0% 28.6% 13.1% 0.0% 8.3% 0.0% 0 58.5% 4.9% 11.0% 14.6% 28.0% 3.6% 0.0% 1.2% 0.0% 2.4% 22.0% 4.9% 1.2% 9.8% 0.0% 1 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 63.8% 2.4% 9.6% 19.3% 32.5% 3.6% 0.0% 0.0% 0.0% 3.6% 21.7% 3.6% 0.0% 7.2% 0.0% 2 48.2% 8.0% 13.8% 9.2% 17.2% 4.5% 0.0% 1.1% 1.1% 2.3% 29.9% 5.7% 1.1% 10.3% 0.0% 0 56.4% 26.9% 15.4% 5.1% 9.0% 3.9% 0.0% 1.3% 1.3% 1.3% 28.2% 1.3% 0.0% 10.3% 0.0% 0 59.7% 17.9% 31.3% 4.5% 6.0% 6.0% 0.0% 1.5% 0.0% 4.5% 23.9% 1.5% 0.0% 9.0% 0.0% 0 38.1% 9.5% 14.3% 4.8% 9.5% 4.8% 0.0% 2.4% 0.0% 2.4% 31.0% 1.2% 0.0% 25.0% 0.0% 0 27.6% 3.9% 2.6% 5.3% 15.8% 2.6% 0.0% 0.0% 0.0% 2.6% 42.1% 3.9% 0.0% 23.7% 0.0% 0 85 87 78 67 84 76 Country of birth Respondents were asked: “In which country was the person born?” The Household Survey program has consistently recorded approximately two-thirds of respondents as being born in Australia, and one-third born overseas. This pattern remains true in the 2015 Household Survey. The overwhelming majority of respondents born overseas were born in mainly non-English speaking countries. Page 18 of 216 City of Whittlesea – 2015 Household Survey Country of birth City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) 2015 Number Percent Response Australia English speaking countries Non-English speaking countries Inadequatley described Not stated 1,663 101 763 69 348 64.1% 3.9% 29.4% 2.7% Total 2,944 100% 2014 2013 2012 2011 2007 2002 1997 63.4% 3.2% 33.4% 64.8% 3.2% 32.0% 65.9% 4.8% 29.3% 63.5% 4.2% 32.4% 68.6% 4.0% 27.4% 68.5% 3.0% 28.5% 65.5% 7.3% 27.2% 327 195 108 93 61 65 79 3,031 2,892 2,924 3,032 2,291 2,734 2,518 There was measurable and significant variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from Epping North, Thomastown, Lalor and to a lesser extent Bundoora born in mainly non-English speaking countries. The lower than average proportion of respondents from Blossom Park, the Rural North, South Morang, Mernda, Whittlesea Township, and Doreen born in mainly non-English speaking countries. Overseas born respondents City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 90% non-English speaking 80% English speaking 70% 60% 50% 40% 30% 49.8% 20% 44.4% 44.7% 10% 0% 4.3% 3.2% 2.4% 37.7% 30.4% 30.2% 30.6% 20.5% 16.3% 2.9% 5.1% 4.0% 2.8% 6.0% 9.0% 20.7% 10.0% 5.9% 10.0% 9.5% 8.0% 3.0% 2.1% Page 19 of 216 City of Whittlesea – 2015 Household Survey Country of birth City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Country 2015 Percent Number 2014 2013 2012 Australia India Italy Macedonia Greece Lebanon Sri Lanka Philippines Vietnam England Malta New Zealand United Kingdom n.f.d. China Malaysia Pakistan Egypt Turkey Croatia Indonesia South Africa East Timor Singapore Nepal Cyprus Ireland Syria Afghanistan Iran Iraq Libya Mauritius Canada Somalia Cook Islands Germany Bangladesh Chile South Korea Spain All other countries Not stated 1,663 124 89 67 58 33 33 28 28 27 24 22 21 20 19 16 14 14 12 11 11 10 10 9 8 8 8 7 7 7 7 7 6 6 5 5 4 4 4 4 135 280 64.1% 4.8% 3.4% 2.6% 2.2% 1.3% 1.3% 1.1% 1.1% 1.0% 0.9% 0.8% 0.8% 0.8% 0.7% 0.6% 0.5% 0.5% 0.5% 0.4% 0.4% 0.4% 0.4% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3% 0.2% 0.2% 0.2% 0.2% 0.2% 0.2% 0.2% 0.2% 5.2% 62.8% 5.2% 4.5% 3.2% 1.2% 0.7% 2.6% 1.4% 1.2% 0.8% 0.5% 0.5% 1.0% 1.5% 0.6% 0.7% 0.8% 0.5% 0.3% 0.5% 0.0% 0.7% 0.0% 0.0% 0.2% 0.0% 0.0% 0.2% 0.4% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.2% 0.2% 0.2% 0.0% 0.0% 6.7% 297 64.8% 3.9% 4.6% 1.8% 1.7% 0.4% 1.7% 1.6% 1.1% 1.4% 1.1% 0.9% 0.5% 1.0% 0.9% 0.7% 0.3% 0.5% 0.3% 0.1% 0.0% 0.4% 0.0% 0.0% 0.3% 0.1% 0.0% 0.1% 0.4% 0.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.4% 0.0% 0.0% 0.0% 0.0% 8.7% 195 65.1% 3.4% 4.5% 4.1% 2.2% 0.6% 1.7% 0.9% 1.4% 1.3% 0.8% 0.8% 0.7% 1.2% 0.8% 0.2% 0.6% 0.0% 0.4% 0.4% 0.0% 0.0% 0.0% 0.0% 0.5% 0.2% 0.3% 0.2% 0.0% 0.8% 0.0% 0.1% 0.2% 0.0% 0.0% 0.4% 0.0% 0.0% 0.0% 0.0% 6.9% 75 Total 2,875 100% 3,026 2,892 2,924 There was some measurable variation in the top ten countries of birth results across the twelve precincts comprising the City of Whittlesea, with particular attention drawn to the following: The higher than average proportion of Australian born respondents from South Morang, Mernda, Doreen, Whittlesea Township, and the Rural North. Page 20 of 216 City of Whittlesea – 2015 Household Survey The lower than average proportion of Australian born respondents from Lalor, Thomastown, and Epping North. The higher than average proportion of Indian-born respondents from Thomastown, Epping, and Epping North. The slightly higher than average proportion of Philippine-born respondents from Bundoora. The slightly higher than average proportion of English-born respondents from Whittlesea Township and the Rural North. The higher than average proportion of respondents from all other countries in Epping North. Country of birth by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Country Australia India Italy Macedonia Greece Lebanon Sri Lanka Philippines Vietnam England All other countries Not stated Total Country Australia India Italy Macedonia Greece Lebanon Sri Lanka Philippines Vietnam England All other countries Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 58.2% 4.1% 2.5% 4.9% 6.6% 0.0% 0.8% 4.5% 0.0% 0.8% 17.6% 20 51.2% 0.5% 8.4% 4.7% 6.0% 3.7% 1.9% 0.0% 1.9% 0.9% 20.8% 39 50.5% 8.7% 6.1% 5.1% 3.6% 1.5% 0.0% 0.5% 3.6% 0.5% 19.9% 25 64.6% 9.4% 2.7% 3.1% 2.2% 0.4% 1.8% 0.4% 0.0% 0.9% 14.5% 16 44.1% 15.2% 1.5% 1.5% 0.0% 0.0% 3.0% 1.5% 0.0% 0.0% 33.2% 12 61.6% 4.5% 3.1% 1.3% 0.0% 1.8% 1.8% 2.2% 0.9% 1.3% 21.5% 30 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 72.9% 0.8% 6.0% 2.4% 1.6% 0.0% 2.8% 0.0% 2.0% 1.6% 9.9% 26.0% 77.2% 3.8% 0.8% 1.3% 0.8% 2.5% 0.8% 0.0% 0.0% 0.4% 12.4% 24.0% 78.3% 0.0% 0.0% 0.5% 1.0% 0.0% 1.9% 0.5% 0.5% 1.9% 15.4% 15.0% 86.6% 2.0% 0.5% 0.0% 0.0% 0.0% 0.0% 1.5% 0.0% 1.0% 8.4% 16.0% 84.3% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 4.2% 8.4% 26.0% 73.4% 0.0% 5.9% 1.2% 0.6% 0.0% 0.0% 0.0% 0.0% 4.7% 14.2% 8.0% 277 261 222 217 217 177 Page 21 of 216 City of Whittlesea – 2015 Household Survey Period of residence in Australia Respondents born overseas were asked: “How long has the person lived in Australia?” There was a significant increase in 2015 in the proportion of overseas born respondents resident in Australia for ten years or more, up from the 63.8% recorded in 2014 to 72.9% in 2015. This brings this result more into line with the longer-term average for this variable. Consistent with the results recorded in previous years, approximately ten percent of overseas born respondents had lived in Australia for less than five years, one-sixth had lived in Australia for five to less than ten years, and the overwhelming majority had lived in Australia for ten years or more. Period of residence in Australia City of Whittlesea - 2015 Household Survey (Number and percent of respondents born overseas providing a response) Period 2015 Number Percent 2014 2012 2007 2002 1997 Less than one year One to less than five years Five to less than ten years Ten years or more Not stated 23 76 135 629 70 2.7% 8.8% 15.6% 72.9% 3.0% 15.2% 18.0% 63.8% 33 2.1% 7.7% 12.3% 77.8% 6 2.8% 8.1% 8.1% 81.0% na 1.4% 3.9% 6.5% 88.2% 14 0.1% 5.2% 14.6% 80.2% 31 Total 933 100% 1,018 993 759 902 861 There was measurable and significant variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of overseas born respondents from Doreen who had lived in Australia for less than one year. The lower than average proportion of overseas born respondents from Lalor, Mernda, Blossom Park, Whittlesea Township, and the Rural North who had lived in Australia for less than one year. The higher than average proportion of overseas born respondents from Epping North who had lived in Australia for one to less than five years. The higher than average proportion of overseas born respondents from Doreen, Epping, Epping North, and South Morang who had lived in Australia for five to less than ten years. The lower than average proportion of overseas born respondents from Blossom Park, and the Rural North who had lived in Australia for five to less than ten years. Page 22 of 216 City of Whittlesea – 2015 Household Survey The higher than average proportion of overseas born respondents from Lalor, Thomastown, Blossom Park, Mernda, Whittlesea Township, and the Rural North who had lived in Australia for ten years or more. The lower than average proportion of overseas born respondents from Epping, Epping North, and Doreen who had lived in Australia for ten years or more. Period of residence in Australia by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents born overseas providing a response) Period Less than one year One to less than five years Five to less than ten years Ten years or more Not stated Bundoora Lalor T'town Epping Epping North Mill Park 3.3% 6.5% 13.0% 77.2% 10 0.0% 8.8% 7.8% 83.3% 3 1.1% 8.6% 9.7% 80.6% 4 2.7% 12.2% 27.0% 58.1% 5 4.5% 26.3% 27.1% 42.1% 14 6.7% 4.0% 17.3% 72.0% 11 102 105 97 79 147 86 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 0.0% 0.0% 0.0% 100.0% 3 4.3% 4.3% 25.5% 66.0% 7 0.0% 11.4% 6.8% 81.8% 1 9.1% 4.5% 40.9% 45.5% 5 0.0% 0.0% 6.9% 93.1% 1 0.0% 2.3% 0.0% 97.7% 1 68 54 45 27 30 45 Total Period Less than one year One to less than five years Five to less than ten years Ten years or more Not stated Total Aboriginal or Torres Strait Islander Respondents were asked: “Does the person identify as Aboriginal or Torres Strait Islander?” A total of thirty-three respondents (1.2%) identified as either Aboriginal (0.8%) or Torres Strait Islander (0.4%). Aboriginal and Torres Strait Islander City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Gender 2015 Number Percent Aboriginal Torres Strait Islander No Prefer not to say Not stated 22 11 2,691 2 149 0.8% 0.4% 98.7% Total 2,875 100% Page 23 of 216 City of Whittlesea – 2015 Household Survey Although the variation in these results across the twelve precincts comprising the City of Whittlesea is not statistically significant, it is observed that no respondents from Bundoora, Mill Park, the Rural North, South Morang, or Whittlesea Township identified as Aboriginal or Torres Strait Islander. Aboriginal and Torres Strait Islander City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 20% 18% Torres Strait Islander 16% Aboriginal 14% 12% 10% 8% 6% 3.2% 4% 2.6% 2.3% 2.3% 1.9% 1.8% 1.2% 2% 0.9% th th hi M ttl or es an ea g To w ns hi p al No r W So u a or Pa rk M i ll n Bu nd o as to w se a m Ru r of Ci ty Th o W hi ttl e La lo r ee n rk Do r Bl o ss om Pa g gN or th in Ep p in Ep p M er nd a 0% Language Respondents were asked: “Does the person prefer to speak a language other than English at home?” Consistent with the results recorded in 2014, a little less than one-third of respondents (31.5%) reported that they prefer to speak a language other than English at home. Preferred language City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Response 2015 Number Percent 2014 2012 2007 2002 1997 English Other language Not stated 1,878 865 132 68.5% 31.5% 66.5% 33.5% 165 79.7% 20.3% 111 81.0% 19.0% na 79.0% 21.0% na 75.3% 24.7% na Total 2,875 100% 3,031 2,924 2,291 2,734 2,518 Page 24 of 216 City of Whittlesea – 2015 Household Survey There was measurable and significant variation in the proportion of respondents speaking a language other than English at home across the twelve precincts comprising the City of Whittlesea. Particular attention is drawn to the following: The higher than average proportion of non-English speaking respondents from Epping North, Thomastown, and Lalor. The lower than average proportion of non-English speaking respondents from South Morang, Blossom Park, Mernda, Doreen, the Rural North and Whittlesea Township. Metropolis Research notes that this variation in preferred languages is one of the defining characteristics of the City of Whittlesea community, with the western regions of the municipality exhibiting a more diverse language profile than the eastern regions of the municipality. Prefer to speak a language other than English City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 90% 80% 70% 60% 58.1% 51.4% 50% 41.9% 40% 38.0% 35.5% 33.6% 31.5% 30% 16.8% 20% 10% 11.5% 10.1% 6.7% 5.2% 4.0% M or an g ss om Pa rk M er nd a Do re en Ru W ra hi lN ttl or es th ea To w ns hi p Bl o So u hi ttl e se a or do W of Ci ty th a g in Bu n Ep p Pa rk La lo r M i ll m Th o Ep p in gN or th as to w n 0% There was no measurable variation in these results between male and female respondents, as outlined in the following graph. There was however measurable and significant variation in this result based on the respondents’ lifecycle stage, with attention drawn to the following: The lower than average proportion of young children, children, and adolescent respondents speaking a language other than English at home. The higher than average proportion of senior citizen respondents speaking a language other than English at home. Page 25 of 216 City of Whittlesea – 2015 Household Survey Prefer to speak / read a language other than English City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 90% 80% 70% 60% 49.4% 50% 40% 32.7% 30% 22.5% 21.0% 28.8% 24.5% 37.4% 32.4% 31.0% 31.6% 20% 10% m al es Fe cit io r Se n M al es s ize n du ra Ol de ge d M id dl ea lts ul ts ad ul ts Ad l ts un ga du ts Yo ol es ce n Ad en ild r Ch Yo un gc hi ld re n 0% The most commonly preferred languages other than English spoken by respondents in the City of Whittlesea in 2015 were Greek, Italian, Macedonian, and Arabic. It is observed however that in 2015, the Household Survey found that 6.9% of respondents prefer to speak an Indian language1, down marginally on the 8.4% recorded in 2014, but up marginally on the 5.5% recorded in 2013. There was measurable and significant variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The lower than average proportion of English speaking respondents from Lalor, Thomastown, and Epping North. The higher than average proportion of English speaking respondents from Blossom Park, South Morang, Mernda, Doreen, Whittlesea Township, and the Rural North. The slightly higher than average proportion of Greek speaking respondents from Bundoora. The slightly higher than average proportion of Italian speaking respondents from Thomastown. The higher than average proportion of Arabic speaking respondents from Lalor. 1 Includes Punjabi, Tamil, Hindi, Malayalam, Sinhalese, Gujarati, Indian (other), Bengali, Teluga, and Urdu. Page 26 of 216 City of Whittlesea – 2015 Household Survey The slightly higher than average proportion of Punjabi speaking respondents from Thomastown, and Epping North. The slightly higher than average proportion of Vietnamese speaking respondents from Thomastown. The slightly higher than average proportion of Tamil speaking respondents from Mernda. The slightly higher than average proportion of Hindi speaking respondents from Epping North. Top ten preferred spoken language City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Language English Greek Italian Macedonian Arabic Punjabi Vietnamese Tamil Hindi Chinese, n.f.d All other languages Not stated Total Language English Greek Italian Macedonian Arabic Punjabi Vietnamese Tamil Hindi Chinese, n.f.d All other languages Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 67.5% 7.6% 1.7% 4.2% 1.3% 0.0% 0.4% 0.0% 2.5% 2.1% 12.7% 27 63.8% 2.8% 4.7% 3.8% 10.3% 0.5% 2.3% 0.0% 0.0% 0.0% 11.8% 41 54.4% 5.7% 6.2% 4.1% 3.6% 5.2% 7.3% 0.0% 1.6% 1.0% 10.9% 28 66.5% 4.5% 1.8% 4.1% 1.4% 3.6% 0.9% 1.8% 1.4% 0.0% 14.0% 18 45.1% 0.0% 1.2% 2.0% 4.3% 6.7% 0.0% 1.2% 8.3% 1.6% 29.6% 22 65.9% 4.0% 3.6% 0.9% 0.0% 0.0% 0.9% 3.1% 1.3% 2.2% 18.1% 31 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 89.8% 0.8% 1.9% 1.5% 0.8% 0.0% 0.0% 0.8% 0.0% 0.0% 4.4% 12 85.5% 0.0% 2.0% 2.4% 0.8% 0.0% 0.0% 2.0% 1.6% 0.0% 5.7% 12 89.9% 0.0% 0.0% 0.5% 0.0% 0.0% 0.0% 4.6% 0.0% 0.0% 5.0% 4 94.2% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 3.4% 9 96.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% 21 95.9% 0.0% 0.0% 1.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 7 277 261 222 217 217 177 Page 27 of 216 City of Whittlesea – 2015 Household Survey Preferred spoken language City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Language 2015 Percent Number English Greek Italian Macedonian Arabic Punjabi Vietnamese Tamil Hindi Chinese, n.f.d Malayalam Sinhalese Hakka Turkish Tagalog (Filipino) Maltese Nepali Croatian Gujarati Cantonese Albanian Japanese Indian (other) Mandarin Bengali Teluga Korean Spanish Khmer Urdu Indonesian Persian Portugese Serbian Somali German French Malay Swahili Assyrian Fijian Tongan Multiple Other languages, n.f.d Inadequately described Not stated 1,879 74 69 64 60 43 38 36 36 18 17 16 16 14 14 14 12 8 7 7 7 7 7 6 5 5 5 5 5 4 3 2 2 2 2 2 2 2 2 1 1 1 15 76 132 132 68.5% 2.7% 2.5% 2.3% 2.2% 1.6% 1.4% 1.3% 1.3% 0.7% 0.6% 0.6% 0.6% 0.5% 0.5% 0.5% 0.4% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3% 0.2% 0.2% 0.2% 0.2% 0.2% 0.2% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.0% 0.0% 0.0% 0.5% 2.8% 4.8% Total 2,875 100% Page 28 of 216 2014 2013 2012 73.1% 1.0% 3.0% 2.8% 1.5% 1.4% 1.3% 1.8% 1.6% 1.1% 0.4% 1.5% 0.7% 0.2% 0.2% 0.0% 0.2% 0.3% 0.5% 0.3% 0.3% 0.1% 0.0% 1.1% 0.2% 0.2% 0.1% 0.0% 0.0% 0.8% 0.3% 0.3% 0.2% 0.2% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 70.8% 1.9% 3.3% 2.4% 1.8% 0.5% 1.2% 1.4% 0.8% 1.0% 0.7% 0.5% 0.5% 0.7% 0.5% 0.6% 0.1% 0.3% 0.7% 0.4% 0.1% 0.0% 0.0% 0.3% 0.2% 0.1% 0.0% 0.0% 0.0% 0.6% 0.1% 0.0% 0.2% 0.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 0.0% 0.0% 0.1% 6.4% 80.2% 1.7% 2.3% 3.2% 1.2% 0.9% 0.9% 0.8% 0.5% 0.7% 0.0% 0.7% 0.1% 0.4% 0.4% 0.3% 0.1% 0.1% 0.0% 0.2% 0.0% 0.0% 0.0% 0.5% 0.0% 0.0% 0.0% 0.1% 0.0% 0.0% 0.1% 0.0% 0.1% 0.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.5% 129 129 111 3,031 2,892 2,924 City of Whittlesea – 2015 Household Survey Personal income Respondents aged 15 years and over were asked: “What is the person’s total (gross pre-tax) income from all sources per week, including pensions and allowances?” The median personal weekly income (from all sources) of respondents aged fifteen years and over increased 17.3% in 2015, up from $495 to $581 per week. This increase more than offsets the 9.3% decline reported in 2014, and returns the results to a trend of increasing median incomes in the municipality over time. It is important to bear in mind that these results include income from all sources, including not only wages and salaries but also pensions and allowances. Weekly personal income City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 years and over providing a response) Income Negative or nil $1 - $149 per week $150 - $249 per week $250 - $399 per week $400 - $599 per week $600 - $799 per week $800 - $999 per week $1,000 - $1,299 per week $1,300 - $1,599 per week $1,600 - $1,999 per week $2,000 - $2,499 per week $2,500 - $2,999 per week $3,000 or more per week Not stated Total 2015 Number Percent 199 121 142 275 199 258 174 188 114 70 56 24 16 533 10.8% 6.6% 7.7% 15.0% 10.8% 14.1% 9.5% 10.2% 6.2% 3.8% 3.1% 1.3% 0.9% 2,369 100% (Nu 2014 2013 2012 2007 11.7% 6.8% 10.8% 15.2% 11.4% 11.0% 10.8% 9.7% 6.0% 2.9% 2.0% 1.3% 0.4% 434 10.3% 7.1% 8.4% 14.0% 13.9% 13.5% 9.8% 10.9% 5.0% 3.6% 1.8% 0.9% 0.9% 548 11.9% 6.6% 9.5% 14.6% 11.4% 12.9% 9.6% 9.7% 7.1% 3.5% 3.1% 12.7% 320 249 2,379 2,345 2,276 1,809 34.9% 14.7% 15.1% 8.4% 14.2% Median weekly personal income $581 $495 $546 $524 $431 Median annual personal income $30,212 $25,740 $28,392 $27,248 $22,412 There was measurable and significant variation in this result across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average median weekly income of respondents aged fifteen years and over from Doreen and Mernda. The somewhat higher than average median weekly income of respondents aged fifteen years and over from Epping North and Bundoora. The lower than average median weekly income of respondents aged fifteen years and over from Thomastown and Lalor. Page 29 of 216 City of Whittlesea – 2015 Household Survey Median personal weekly income by precinct City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 yrs & over providing a response) $1,000 $898 $900 $816 $800 $662 $660 $700 $602 $590 $581 $572 $570 $567 $547 $600 $470 $500 $427 $400 $300 $200 $100 La lo r hi M ttl or es an ea g To w ns hi Th p om as to w n Pa rk So u th rk M i ll Pa se a ss om Bl o hi ttl e W Ci ty of W al No r th Ep pi ng Ru r a do or Bu n th a gN or nd in M er Ep p Do r ee n $0 The median weekly income of full-time and self-employed respondents aged fifteen years and over increased 7.5% in 2015, up from $993 per week to $1,067. Attention is drawn to the following: The median weekly income of full-time and self-employed male respondents was $1,159 per week, 24.5% higher than that of female respondents ($931 per week). The median weekly income of full-time and self-employed English speaking respondents was $1,125 per week, 20.2% higher than non-English speaking respondents ($936 per week). $1,400 Full-time / self-employed median personal weekly income City of Whittlesea - 2015 Household Survey (Percent of full time / self employed respondents 15 yrs & over providing a response) $1,159 $1,200 $1,125 $1,067 $1,000 $993 $936 $931 $800 $600 $400 $200 $0 City of Whittlesea (2014) Page 30 of 216 City of Whittlesea (2015) Males Females English speaking non-English speaking City of Whittlesea – 2015 Household Survey Weekly personal income by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 years and over providing a response) Income Negative or nil $1 - $149 per week $150 - $249 per week $250 - $399 per week $400 - $599 per week $600 - $799 per week $800 - $999 per week $1,000 - $1,299 per week $1,300 - $1,599 per week $1,600 - $1,999 per week $2,000 - $2,499 per week $2,500 - $2,999 per week $3,000 or more per week Not stated Total Income Negative or nil $1 - $149 per week $150 - $249 per week $250 - $399 per week $400 - $599 per week $600 - $799 per week $800 - $999 per week $1,000 - $1,299 per week $1,300 - $1,599 per week $1,600 - $1,999 per week $2,000 - $2,499 per week $2,500 - $2,999 per week $3,000 or more per week Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 6.9% 8.0% 11.5% 10.3% 9.2% 13.2% 9.8% 13.2% 8.6% 2.3% 2.9% 2.3% 1.7% 64 13.0% 8.9% 8.3% 18.3% 10.7% 17.8% 8.3% 5.3% 1.8% 4.7% 1.8% 0.6% 0.6% 45 9.2% 6.5% 7.8% 20.9% 15.7% 14.4% 9.8% 11.1% 3.9% 0.7% 0.0% 0.0% 0.0% 40 12.0% 3.6% 3.6% 19.2% 11.4% 13.8% 9.0% 10.8% 9.0% 3.6% 3.0% 1.2% 0.0% 42 12.0% 6.0% 9.6% 9.6% 8.4% 13.8% 11.4% 12.0% 9.6% 4.8% 3.0% 0.6% 1.2% 34 10.7% 4.0% 12.0% 15.3% 9.3% 15.3% 10.7% 10.7% 4.0% 2.0% 4.0% 2.0% 0.0% 58 238 214 193 100% 100% 100% Blossom South Mernda Park Morang 209 100% 201 102% Doreen Whittlesea Township 208 100% Rural North 13.0% 7.7% 7.2% 9.6% 14.4% 11.5% 12.0% 6.3% 8.2% 3.8% 3.4% 1.0% 1.9% 37 14.8% 12.3% 5.8% 11.6% 6.5% 14.2% 5.8% 11.0% 4.5% 4.5% 4.5% 1.9% 2.6% 58 8.3% 5.3% 3.8% 7.6% 12.9% 11.4% 8.3% 12.9% 11.4% 9.1% 4.5% 3.0% 1.5% 26 7.7% 2.6% 6.8% 8.5% 7.7% 10.3% 12.8% 12.8% 13.7% 7.7% 6.0% 1.7% 1.7% 27 7.8% 7.0% 5.4% 19.4% 14.0% 12.4% 10.1% 10.1% 2.3% 5.4% 4.7% 0.8% 0.8% 39 6.7% 5.9% 10.1% 16.0% 11.8% 8.4% 11.8% 10.1% 8.4% 5.9% 4.2% 0.0% 0.8% 40 245 213 158 144 168 159 Disability Respondents were asked: “Does the person have a permanent or long term disability?” The proportion of respondents identifying as having a permanent or long-term disability increased again in 2015, up from 13.6% to 17.9%. As is clearly evident in the table, the proportion of respondents identifying as having a permanent or longterm disability has more than tripled since 2002 (5.5%). Page 31 of 216 City of Whittlesea – 2015 Household Survey Metropolis Research notes that this trend has been observed elsewhere in metropolitan Melbourne in other municipalities surveyed by Metropolis Research, including the neighbouring cities of Darebin and Banyule. Permanent or long-term disability City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) 2015 Number Percent Response 2014 2013 2012 2007 2002 Yes No 515 2,360 17.9% 82.1% 13.6% 86.4% 10.9% 89.1% 10.0% 90.0% 8.9% 91.1% 5.5% 94.5% Total 2,875 100% 2,928 2,892 2,924 2,291 2,734 There was measurable and significant variation in this result across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from Whittlesea Township and to a lesser extent the Rural North identifying as having a permanent or long-term disability. The slightly lower than average proportion of respondents from Doreen and Epping North identifying as having a permanent or long-term disability. Permanent or long-term disability by precinct City of Whittlesea - 2015 Household Survey (Percent of total respondents) 50% 45% 40% 35% 30.0% 30% 25% 24.3% 20% 20.9% 20.1% 19.0% 17.9% 17.4% 17.0% 16.9% 16.1% 15.8% 12.4% 12.0% 15% 10% 5% Ep pi Th ng om Ci a ty st ow of n W hi ttl es ea Bu nd oo Bl ra os so m Pa So rk ut h M or an g M i ll Pa rk M er nd a Do re Ep en pi ng No rth La lo r W hi ttl es ea To w ns hi Ru p ra lN or th 0% There was no meaningful variation in this result neither between male and female respondents, nor between English and non-English speaking respondents. Significant variation in this result is however observed based on the respondents’ lifecycle stage, with young children respondents measurably and significantly less likely to identify as having a permanent or long-term disability than other respondents. Older adult respondents were more than twice as likely as average to Page 32 of 216 City of Whittlesea – 2015 Household Survey identify as having a permanent or long-term disability, whilst senior citizen respondents were around three times as likely. Permanent or long-term disability City of Whittlesea - 2015 Household Survey (Percent of total respondents) 100% 90% 80% 70% 57.8% 60% 50% 41.7% 40% 30% 20% 10% 3.8% 9.8% 17.2% 18.7% 18.5% 17.5% 13.4% 15.8% 9.8% 11.0% 0% Disability type Respondents with a disability were asked: “Please specify the nature of the disability?” Consistent with the results recorded in previous Household Surveys, physical disability was the most commonly identified type of disability of respondents reporting as having a permanent or long-term disability. Attention is again however drawn to the slight increase in the proportion of respondents identifying as having a mental health (previously psychiatric) disability, up from 0.5% in 2002. Type of permanent or long-term disability City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Type Other physical disability Mental health* Hearing impairment Mobility Learning disability Vision impairment Intellectual disability Neurological disorders Acquired brain injury (ABI) Other disability Total responses Total respondents with a disability 2015 Number Percent 2014 2012 2007 2002 7.3% 3.6% 2.3% 1.7% na 0.7% 0.3% 0.5% 0.1% 2.0% 4.3% 1.7% 1.1% na na 1.2% 1.1% 1.0% 0.2% 1.4% 4.8% 1.0% 1.9% na na 1.1% 1.2% 0.8% 0.3% na 2.4% 0.5% 0.8% na na 0.8% 0.7% 0.4% 0.0% 0.7% 731 562 353 204 203 515 (17.9%) 13.1% 10.9% 253 152 92 54 32 28 21 15 12 72 8.3% 5.0% 3.0% 1.8% 1.1% 0.9% 0.7% 0.5% 0.4% 2.4% (*) formerly called psychiatric Page 33 of 216 City of Whittlesea – 2015 Household Survey Require assistance with disability Respondents with a disability were asked: “Does the person require assistance for their disability?” Consistent with the results recorded in previous Household Surveys, a little less than one-third of respondents (30.0%) identifying as having a permanent or long-term disability reported that they require assistance with their disability. Two new forms of assistance were included in the 2015 Household Survey on instructions from Council, those being emotional support and financial support. The most common forms of assistance identified by respondents were emotional support, self-care activities, and financial support. Given the small sample of respondents identifying as having a permanent or longterm disability, no precinct level results are published for this question. Require assistance with disability City of Whittlesea - 2015 Household Survey (Number and percent of respondents with a disability) Type Emotional support Self-care activities (e.g. showering) Financial support Mobility (e.g. at home or outside) Communication (e.g. sign language) Total responses Total respondents requiring assistance Page 34 of 216 2015 Number Percent 2014 2013 na 17.9% na 16.3% 3.3% na 21.0% na 17.8% 5.4% 247 149 357 155 (30.0%) 26.8% 31.7% 93 54 52 31 17 18.1% 10.5% 10.1% 6.0% 3.3% City of Whittlesea – 2015 Household Survey Health and recreation General health Respondents were asked: “How would the person describe their general health?” The overwhelming majority of respondents (87.5% down from 88.5%) rated their general health as “good”, “very good”, or “excellent”. As in previous years, less than five percent of respondents rated their general health as “poor”. Perception of health City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Response Excellent Very good Good Fair Poor Can't say Total 2015 Number Percent 2014 2013 751 854 844 295 54 77 26.8% 30.5% 30.2% 10.5% 1.9% 24.3% 28.9% 35.3% 9.3% 2.1% 101 29.7% 35.1% 23.8% 7.7% 3.8% 128 2,875 100% 3,031 2,892 There was no meaningful variation in the perception of general health between male and female respondents. There was however, meaningful variation in the perception of general health between English and non-English speaking respondents. English speaking respondents were measurably and significantly more likely than non-English speaking respondents to rate their general health as “very good” or “excellent”, and less likely to rate it “fair” or “poor”. There was a clear relationship between respondents’ lifecycle stage (age structure) and their perception of their general health, as is clearly evident in the following graph. The proportion of respondents’ rating their general health as “fair” or “poor” increased substantially from middle-aged (36 to 45 years) through to senior citizens (76 years and over). There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from Doreen and the Rural North rating their general health as “excellent”. The higher than average proportion of respondents from South Morang and Mernda rating their general health as “very good”. Page 35 of 216 City of Whittlesea – 2015 Household Survey The slightly higher than average proportion of respondents from Lalor rating their general health as “poor”. Poor Fair Excellent Very good Good Perception of health by respondent profile City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 80% 47.8% 57.3% 43.2% 31.8% 24.3% 18.4% 60% 40% 32.1% 20% 17.5% 0% 39.0% 31.0% 27.5% 29.6% 35.6% 4.8% 1.2% 6.6% 0.5% 13.1% 1.9% 34.7% 2.6% 28.2% 13.5% 0.8% 0.2% -20% 5.6% 17.5% 28.6% 24.9% 29.8% 30.5% 30.9% 33.1% 29.5% 30.8% 27.3% 9.6% 1.7% 11.2% 2.2% 8.4% 1.4% 3.5% 12.3% 19.4% 25.1% 39.2% 12.0% 5.5% 0.2% 44.7% 26.7% 5.5% -40% 45.6% 29.0% 36.4% 15.8% 3.3% 9.6% -60% Perception of health by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Response Excellent Very good Good Fair Poor Can't say Total Response Excellent Very good Good Fair Poor Can't say Total Page 36 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 33.5% 24.3% 32.3% 8.8% 1.2% 13 22.6% 29.2% 32.5% 11.1% 4.5% 11 21.2% 30.0% 30.9% 15.2% 2.8% 4 21.5% 25.3% 36.5% 14.6% 2.1% 6 27.7% 34.5% 28.8% 8.2% 0.7% 8 25.5% 26.3% 34.0% 12.1% 2.0% 7 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 28.7% 35.4% 26.1% 8.6% 1.1% 9 25.6% 39.8% 27.6% 6.3% 0.8% 7 33.0% 41.2% 20.8% 5.0% 0.0% 1 44.7% 28.4% 21.4% 5.6% 0.0% 2 25.8% 33.5% 23.4% 13.9% 3.3% 8 35.6% 23.7% 29.4% 9.0% 2.3% 0 277 261 222 217 217 177 City of Whittlesea – 2015 Household Survey Moderate to vigorous physical activity Respondents were asked: “How long did the person spend doing moderate to vigorous physical activity last week?” A little more than one-third of respondents (35.5% down from 38.0%) reported that they spent less than one hour in the last week doing moderate to vigorous physical activity. This is the second consecutive decline in this result from the 41.9% in 2013. The proportion of respondents reporting that they did between one and less than five hours of moderate to vigorous physical activity in the last week increased again in 2015, up from 37.0% in 2013 and 40.7% in 2014, to be 41.9% in 2015. The proportion of respondents reporting that they did five hours or more moderate to vigorous physical activity in the last week also increased again in 2015, up from 21.1% in 2013 and 21.3% in 2014, to be 22.6% in 2015. Metropolis Research notes that these increases in the proportion of respondents engaging in moderate to vigorous physical activity are marginal, and not statistically significant. Moderate to vigorous physical activity last week City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Response None Less than one hour One to less than 2.5 hours 2.5 to less than five hours Five to less than ten hours Ten hours or more Can't say Total 2015 Number Percent 2014 2013 446 474 537 550 353 234 281 17.2% 18.3% 20.7% 21.2% 13.6% 9.0% 19.7% 18.3% 21.5% 19.2% 13.3% 8.0% 230 24.4% 17.5% 2,875 100% 3,031 2,892 37.0% 12.3% 8.8% 290 There was a relationship evident between the respondents’ lifecycle stage (age structure) and the amount of moderate to vigorous physical activity undertaken, most notably in relation to young children (less than five years of age), older adults and senior citizens. As reported in the 2014 Household Survey report, it is interesting to note that the relationship between age and the amount of moderate to vigorous physical activity appears to be relatively weak, with adolescents and young adults only somewhat more likely than adults and middle-aged adults to be doing some activity. There was some measurable variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: Page 37 of 216 City of Whittlesea – 2015 Household Survey The lower than average proportion of respondents from the Rural North doing no moderate to vigorous physical activity, and the higher than average proportion doing ten hours or more in the last week. The slightly higher than average proportion of respondents from Whittlesea Township doing five to less than ten hours of moderate to vigorous physical activity in the last week. Moderate to vigorous physical activity last week City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 80% 60% 34.4% 40% 20% 28.0% 20.4% 21.4% 51.4% 14.0% 26.5% 19.0% 25.0% 57.5% 63.0% 61.8% 15.9% 18.0% 12.7% 18.5% 59.8% 63.0% 57.9% 63.4% 62.9% 5.9% 10.4% 14.0% 16.1% 15.7% 0% -20% 26.7% 17.7% 30.8% 60.0% 25.9% 47.5% 34.0% 15.1% 57.6% 26.8% -40% Five hours or more -60% Less than five hours -80% None -100% Moderate to vigorous physical activity last week by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Response None Less than one hour One to less than 2.5 hours 2.5 to less than five hours Five to less than ten hours Ten hours or more Can't say Total Response None Less than one hour One to less than 2.5 hours 2.5 to less than five hours Five to less than ten hours Ten hours or more Can't say Total Page 38 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 11.7% 15.0% 27.9% 24.7% 13.8% 6.9% 14 19.2% 15.1% 22.8% 23.7% 13.7% 5.5% 51 24.0% 24.5% 16.3% 15.3% 12.8% 7.1% 43 22.0% 22.5% 19.6% 16.3% 11.0% 8.6% 44 14.3% 24.5% 18.8% 20.8% 12.2% 9.4% 15 22.9% 19.3% 17.4% 19.7% 11.9% 8.7% 64 216 368 377 354 141 452 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 11.2% 16.2% 22.0% 24.7% 15.4% 10.4% 7 10.5% 15.3% 18.5% 23.4% 17.7% 14.5% 17 16.7% 13.9% 25.4% 24.4% 9.1% 10.5% 11 10.5% 16.3% 26.8% 24.9% 15.8% 5.7% 7 11.1% 15.1% 19.1% 21.6% 22.6% 10.6% 7 7.6% 13.4% 20.3% 25.6% 14.0% 19.2% 2 115 348 181 181 81 60 City of Whittlesea – 2015 Household Survey Recreation activities Respondents aged five years and over were asked: “What are all the sports and recreational activities in which the person usually participates?” In 2015, more than four-fifths of respondents (81.0%) aged five years and over identified at least one recreational activity in which they usually participate. This is identical to the 2014 result, and is marginally larger than the 77.4% reported in 2013. Consistent with the results in previous years, more than half (54.4%) of the respondents aged five years and over participate in walking as a recreational activity. Approximately ten percent or more of respondents aged five years and over identified gardening (21.0% up from 18.8%), gym / group fitness (17.2% up from 16.6%), swimming (11.5% down from 12.0%), cycling / bike riding (9.7% up from 9.6%), and running (9.2%). Sports and recreational activities City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 5 yrs and over) Response Walking Gardening Gym / group fitness Swimming Cycling / bike riding Running Soccer Australian Rules Basketball Golf Cricket Yoga / Pilates / Tai Chi Tennis Netball Table tennis Dancing Skateboarding / BMX Badminton Horse riding Fishing / hunting Lawn bowls Athletics / gymnastics Volleyball Martial arts / boxing Baseball / Softball Motor sports Rugby Playing other sports Total responses Respondents participating in at least one activity 2015 Number Percent 2014 2013 55.0% 18.8% 16.6% 12.0% 9.6% 9.2% 6.1% 6.0% 4.8% 3.7% 3.8% 3.3% 3.8% 2.3% 1.4% na 0.8% 1.5% 0.9% na 0.7% na 1.7% na 0.5% na 0.3% 6.9% 53.7% na 15.2% 12.9% 8.6% 7.8% 5.5% 6.1% 5.0% 4.1% 3.4% 3.8% 3.8% 1.8% 1.6% na 1.4% 1.2% na na 0.6% na 0.8% na 0.5% na 0.5% 6.0% 4,537 4,597 3,834 2,170 (81.0%) 81.0% 77.4% 1,457 562 461 309 259 245 170 148 114 114 110 102 83 56 44 32 23 22 18 17 16 16 15 14 5 4 2 119 54.4% 21.0% 17.2% 11.5% 9.7% 9.2% 6.4% 5.5% 4.3% 4.3% 4.1% 3.8% 3.1% 2.1% 1.6% 1.2% 0.9% 0.8% 0.7% 0.6% 0.6% 0.6% 0.6% 0.5% 0.2% 0.1% 0.1% 4.4% Page 39 of 216 City of Whittlesea – 2015 Household Survey There was some variation observed in these results across the twelve precincts comprising the City of Whittlesea, with particular attention drawn to the following: The slightly higher than average proportion of respondents from Bundoora, Blossom Park, and Epping North identifying walking. The slightly higher than average proportion of respondents from Doreen and Whittlesea Township identifying Australian Rules football. The higher than average proportion of respondents from Doreen identifying basketball. The slightly higher than average proportion of respondents from Whittlesea Township identifying netball. The slightly higher than average proportion of respondents from Epping North identifying swimming. The slightly higher than average proportion of respondents from Epping North identifying running. The higher than average proportion of respondents from Doreen identifying cycling / bike riding. The lower than average proportion of respondents from Whittlesea Township identifying gym / group fitness. The higher than average proportion of respondents from the Rural North identifying gardening. The slightly higher than average proportion of respondents from the Rural North identifying horse riding. Page 40 of 216 City of Whittlesea – 2015 Household Survey Sports and recreational activities by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 5 yrs and over) Response Walking Australian Rules Basketball Netball Cricket Golf Tennis Soccer Badminton Volleyball Table tennis Lawn bowls Swimming Running Gym / group fitness Cycling / bike riding Skateboarding / BMX Yoga / Pilates / Tai Chi Horse riding Gardening Playing other sports Athletics / gymnastics Dancing Fishing / hunting Martial arts / boxing Rugby Motor sports Baseball / Softball Total responses Respondents participating in one activity Response Walking Australian Rules Basketball Netball Cricket Golf Tennis Soccer Badminton Volleyball Table tennis Lawn bowls Swimming Running Gym / group fitness Cycling / bike riding Skateboarding / BMX Yoga / Pilates / Tai Chi Horse riding Gardening Playing other sports Athletics / gymnastics Dancing Fishing / hunting Martial arts / boxing Rugby Motor sports Baseball / Softball Total responses Respondents participating in one activity Bundoora Lalor T'town Epping Epping North Mill Park 58.6% 2.0% 4.4% 1.2% 2.4% 7.2% 2.8% 5.2% 1.2% 0.4% 1.2% 0.0% 9.6% 8.4% 21.5% 7.6% 0.8% 4.4% 0.8% 20.3% 2.0% 0.4% 1.2% 0.0% 0.0% 0.0% 0.0% 0.0% 410 78.9% 48.5% 2.5% 4.1% 2.5% 2.1% 2.5% 3.3% 7.1% 0.0% 1.2% 2.1% 1.2% 11.2% 5.8% 17.0% 3.7% 0.4% 2.1% 0.8% 18.3% 2.9% 0.0% 0.0% 0.0% 1.7% 0.0% 0.0% 0.0% 340 75.5% 52.2% 8.8% 2.4% 1.5% 5.9% 5.4% 3.4% 9.3% 0.0% 0.0% 2.0% 0.0% 11.2% 10.2% 18.5% 9.3% 0.0% 5.9% 0.0% 21.0% 6.8% 0.0% 1.0% 2.0% 0.0% 0.0% 0.0% 0.0% 362 76.6% 51.8% 4.0% 1.3% 0.4% 2.7% 4.4% 2.2% 5.8% 1.8% 0.4% 1.3% 0.4% 12.4% 5.3% 11.9% 9.3% 0.0% 4.4% 0.9% 18.1% 4.4% 0.0% 1.3% 0.9% 0.0% 0.0% 0.0% 0.4% 330 77.4% 58.4% 4.5% 2.1% 1.6% 6.6% 1.2% 4.1% 9.9% 2.9% 0.8% 2.1% 0.0% 18.9% 16.9% 15.6% 10.7% 0.8% 4.1% 0.0% 23.0% 8.6% 0.0% 0.0% 0.0% 0.4% 0.4% 0.0% 0.0% 471 86.0% 52.9% 2.1% 1.3% 0.8% 3.4% 2.9% 1.3% 5.9% 1.7% 0.4% 2.1% 0.0% 9.2% 7.6% 18.9% 6.7% 0.8% 0.8% 0.4% 21.8% 4.6% 2.5% 1.7% 1.3% 0.0% 0.0% 0.0% 0.8% 362 84.0% Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 64.2% 1.1% 5.7% 0.8% 2.6% 3.0% 2.6% 7.5% 0.0% 0.4% 0.4% 0.0% 5.7% 7.9% 18.5% 6.4% 1.5% 4.2% 0.0% 26.0% 2.3% 0.0% 1.5% 0.0% 1.9% 0.0% 0.8% 0.0% 57.8% 7.0% 4.1% 1.6% 6.6% 5.7% 5.3% 6.6% 0.0% 0.8% 1.6% 1.6% 13.9% 13.9% 18.9% 15.2% 2.0% 3.7% 0.0% 20.9% 1.2% 0.4% 2.0% 0.0% 0.8% 0.0% 0.0% 0.0% 57.3% 9.9% 8.3% 5.7% 5.2% 3.1% 3.6% 8.9% 1.0% 0.0% 3.1% 0.0% 14.6% 10.9% 16.1% 12.5% 1.0% 2.6% 0.0% 21.4% 4.7% 2.1% 1.0% 0.5% 0.0% 0.0% 1.0% 0.0% 57.7% 13.8% 18.4% 5.1% 5.6% 4.1% 3.1% 1.0% 0.5% 1.0% 0.0% 0.0% 10.7% 13.3% 18.9% 19.9% 2.0% 8.7% 2.0% 17.9% 9.2% 0.0% 1.5% 0.5% 0.5% 1.0% 0.0% 0.0% 51.0% 13.7% 5.9% 9.8% 5.4% 8.3% 4.4% 0.0% 0.0% 0.0% 0.5% 3.9% 8.3% 4.4% 8.3% 13.2% 2.0% 5.4% 2.0% 27.9% 5.4% 0.0% 1.0% 0.0% 1.0% 0.0% 0.5% 0.0% 55.9% 6.5% 3.5% 3.5% 1.2% 4.7% 2.9% 1.2% 0.0% 1.2% 1.2% 2.4% 14.7% 8.2% 15.3% 10.6% 1.8% 5.3% 6.5% 35.9% 5.3% 0.6% 1.8% 0.6% 1.8% 0.0% 1.8% 0.0% 437 468 374 424 372 330 85.7% 84.8% 81.3% 87.8% 85.3% 81.8% Page 41 of 216 City of Whittlesea – 2015 Household Survey Employment Employment status Respondents aged 15 years and over were asked: “What is the person’s current employment status?” There was no measurable variation in the employment profile results between the 2013, 2014, and 2015 Household Surveys. It is however observed that: The proportion of employed respondents increased from 61.1% in 2014 to 63.8% in 2015. The proportion of unemployed respondents decreased from 6.9% in 2014 to 4.8% in 2015. The proportion of respondents on work cover / disability pension increased from 2.0% in 2014 to 4.0% in 2015. Employment status City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 years and over providing a response) Status Full time employee Part time employee Casual employee Self employed Home duties Full time studies Part time studies Retired Unemployed (seeking work) Workcover Disability pension Other Employed and study Not stated Total responses 2015 Number Percent 2014 2013 2012 834 250 148 142 137 104 11 333 107 7 82 26 49 139 37.4% 11.2% 6.6% 6.4% 6.1% 4.7% 0.5% 14.9% 4.8% 0.3% 3.7% 1.2% 2.2% 35.2% 10.5% 6.4% 5.1% 7.2% 5.7% 0.7% 15.1% 6.9% 37.3% 11.7% 6.0% 5.5% 5.9% 6.7% 0.7% 13.5% 5.3% 36.4% 9.5% 4.0% 5.4% 7.3% 6.9% 0.6% 18.3% 3.2% 2.0% 2.8% 3.8% 1.2% 3.9% 114 1.6% 3.1% 94 0.7% 2.8% 49 2,369 100% 2,378 2,345 2,276 It is observed that the proportion of respondents aged fifteen years and over employed full time, part time, casually, or employed and studying has remained relatively stable at approximately two-thirds. This is reflected in the participation rate which has remained relatively stable at 68.6% (up from 68.1%). Page 42 of 216 City of Whittlesea – 2015 Household Survey Employment status City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 years and over) 100% Employed full time 90% Employed part time Unemployed 80% 70% 60% 50% 46.4% 42.1% 41.8% 38.6% 40% 42.8% 43.8% 40.3% 30% 18.4% 17.3% 20% 16.0% 10% 5.2% 6.1% 7.6% 2002 2007 2011 17.8% 17.0% 17.8% 3.2% 5.3% 6.9% 4.8% 2012 2013 2014 2015 13.5% 0% Participation rate City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 years and over) 100% 90% 80% 73.7% 70.9% 72.5% 71.0% 70% 64.4% 63.5% 2010 2011 68.9% 68.1% 68.6% 2013 2014 2015 61.3% 60% 50% 40% 30% 20% 10% 0% 2006 2007 2008 2009 2012 The following table provides a breakdown of these results by gender and language spoken at home. Attention is drawn to the following: Male respondents were significantly more likely than female respondents to be employed full time. Page 43 of 216 City of Whittlesea – 2015 Household Survey Male respondents were significantly more likely than female respondents to be selfemployed. Female respondents were significantly more likely than male respondents to be employed part time or casually employed. Female respondents were significantly more likely than male respondents to be engaged in home duties. English speaking respondents were more likely than non-English speaking respondents to be employed full time. Employment status by gender and language City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 years and over providing a response) Males Females English speaking non-English speaking City of Whittlesea Full time employee Part time employee Casual employee Self employed Home duties Full time studies Part time studies Retired Unemployed (seeking work) Workcover Disability pension Other Employed and study Not stated 48.2% 6.2% 5.1% 9.9% 0.4% 3.9% 0.3% 14.8% 4.5% 0.4% 4.0% 0.9% 1.5% 68 26.9% 16.0% 7.9% 3.1% 11.7% 5.4% 0.6% 15.2% 5.1% 0.3% 3.4% 1.4% 2.9% 66 39.6% 10.6% 6.9% 6.7% 6.2% 4.0% 0.7% 14.5% 4.7% 0.2% 2.7% 0.5% 2.7% 75 31.9% 12.0% 6.2% 5.9% 6.4% 5.1% 0.2% 16.5% 5.3% 0.6% 5.9% 2.7% 1.3% 51 37.4% 11.2% 6.6% 6.4% 6.1% 4.7% 0.5% 14.9% 4.8% 0.3% 3.7% 1.2% 2.2% 139 Total responses 1,151 1,204 1,532 754 2,369 Status The following table provides a breakdown of these results by respondents’ lifecycle stage (age structure). Attention is drawn to the following: Adolescents – are slightly more likely than average to be casually employed, measurably more likely to be engaged in full time studies and employed and studying. Young adults – are more likely than average to be employed full time. Adults – are more likely than average to be employed full time, and slightly more likely than average to be engaged in home duties. Middle-aged adults – are more likely than average to be employed full time, and slightly more likely to be self employed. Older adults – are measurably more likely than average to be retired Senior citizens – are almost exclusively retired. Page 44 of 216 City of Whittlesea – 2015 Household Survey Employment status by lifecycle stage City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 years and over providing a response) Status Full time employee Part time employee Casual employee Self employed Home duties Full time studies Part time studies Retired Unemployed (seeking work) Workcover Disability pension Other Employed and study Not stated Total responses 15 - 19 years 20 - 35 years 36 - 45 years 46 - 60 years 61 - 75 years 76 years and over 5.8% 7.1% 11.2% 0.0% 0.4% 51.7% 2.3% 0.0% 5.0% 0.0% 0.0% 3.2% 13.3% 41 48.3% 12.5% 8.7% 5.6% 5.2% 4.8% 1.1% 0.3% 7.2% 0.1% 1.4% 0.6% 4.3% 13 51.4% 15.2% 6.7% 8.9% 10.9% 0.4% 0.2% 0.0% 3.3% 0.2% 2.0% 0.5% 0.3% 23 46.1% 12.2% 7.1% 9.5% 7.6% 0.5% 0.0% 4.3% 4.7% 0.8% 5.5% 1.3% 0.5% 33 12.7% 7.6% 2.6% 3.9% 3.9% 0.0% 0.0% 57.2% 2.4% 0.4% 7.7% 1.7% 0.0% 27 0.0% 0.0% 0.4% 0.9% 2.1% 0.0% 0.0% 86.2% 5.0% 0.0% 3.0% 2.4% 0.0% 3 176 642 407 623 430 91 The following graph provides a more detailed breakdown of unemployment by respondents’ five-year age cohorts. It is observed that young adults (aged in their twenties and early thirties) are slightly more likely than average to be unemployed, and that adults aged in their late thirties and early forties are marginally less likely than average to be unemployed. Unemployment by age cohort City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 years and over providing a response) 50% 40% 30% 20% 10% 5.0% 7.1% 8.4% 7.2% 6.4% 2.8% 3.6% 5.4% 2.0% 6.7% 1.7% 0% Page 45 of 216 City of Whittlesea – 2015 Household Survey There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of full time employed respondents in Epping North. The lower than average proportion of full time employed respondents in Lalor, Whittlesea Township, and the Rural North. The slightly higher than average proportion of self employed respondents in Mernda, Doreen and the Rural North. The higher than average proportion of retired respondents in Thomastown, Whittlesea Township, and the Rural North. The lower than average proportion of retired respondents in Epping North. The slightly higher than average proportion of respondents in receipt of a disability pension in Lalor and Thomastown. Employment status by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 years and over providing a response) Status Full time employee Part time employee Casual employee Self employed Home duties Full time studies Part time studies Retired Unemployed (seeking work) Workcover Disability pension Other Employed and study Not stated Total responses Status Full time employee Part time employee Casual employee Self employed Home duties Full time studies Part time studies Retired Unemployed (seeking work) Workcover Disability pension Other Employed and study Not stated Total responses Page 46 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 37.3% 11.4% 4.1% 7.3% 2.7% 6.8% 0.9% 19.1% 3.6% 0.5% 2.7% 0.9% 2.7% 18 28.1% 9.5% 7.0% 4.0% 8.5% 7.0% 1.0% 18.6% 7.5% 0.5% 7.0% 1.0% 0.0% 15 30.5% 9.6% 5.1% 5.1% 5.6% 5.6% 0.0% 22.0% 5.1% 0.6% 7.9% 1.1% 1.7% 16 43.2% 10.1% 7.0% 5.5% 5.0% 3.0% 0.0% 13.1% 6.0% 0.0% 3.0% 1.5% 2.5% 10 51.0% 9.0% 7.5% 4.5% 10.0% 5.5% 0.5% 4.0% 3.0% 0.5% 1.0% 2.0% 1.5% 1 36.9% 13.3% 7.7% 6.2% 4.6% 3.6% 0.0% 13.8% 6.2% 0.5% 2.6% 2.6% 2.1% 13 238 214 193 209 201 208 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 42.7% 11.7% 8.4% 5.0% 5.4% 5.4% 0.8% 7.5% 4.6% 0.0% 1.7% 1.3% 5.4% 6 40.6% 12.4% 8.9% 5.0% 6.9% 5.4% 1.0% 11.4% 2.5% 0.0% 1.5% 0.0% 4.5% 11 42.2% 14.3% 4.8% 12.9% 8.2% 2.0% 0.7% 8.2% 2.7% 0.7% 2.0% 0.0% 1.4% 11 45.2% 13.3% 5.9% 12.6% 7.4% 1.5% 0.7% 7.4% 1.5% 0.0% 2.2% 0.0% 2.2% 9 29.9% 7.3% 4.9% 6.1% 6.7% 3.7% 1.2% 26.2% 6.1% 0.0% 4.3% 1.8% 1.8% 4 24.7% 11.0% 4.5% 14.9% 6.5% 2.6% 0.0% 29.9% 1.9% 0.6% 1.9% 0.6% 6.6% 5 245 213 158 144 168 159 City of Whittlesea – 2015 Household Survey Occupation Employed respondents aged 15 years and over were asked: “What is the person’s usual occupation?” There was no measurable or significant variation in the occupation results for employed respondents aged fifteen years and over between the 2014 and 2015 Household Surveys. It is observed that a little less than one-quarter of employed respondents were employed as professionals, approximately one-fifth as clerical / administration workers, and one-sixth as technicians / trades and community / personal service workers. Approximately one-fifth of employed respondents were employed as machinery operators / drivers or labourers and related workers. Occupation City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 years and over providing a response) Occupation Manager Professional Technician/trade Community/personal service Clerical/admin Sales Machinery operators/drivers Labourers Other/unspecified Not stated Total 2015 Number Percent (Numbe 2014 2012 2007 2002 1997 40 281 169 195 248 81 127 113 16 151 3.1% 22.1% 13.3% 15.4% 19.5% 6.4% 10.0% 8.9% 1.3% 1.8% 24.6% 13.4% 11.1% 16.0% 9.2% 7.3% 12.8% 3.8% 130 8.6% 21.0% 17.7% 14.3% 16.8% 5.8% 6.2% 9.1% 0.6% 93 12.1% 17.1% 13.3% 3.6% 12.4% 13.7% 6.5% 16.1% 5.0% 12.7% 10.4% 18.6% na 13.0% 12.6% 7.0% 17.3% 8.3% 10.1% 7.0% 17.8% na 16.6% 11.5% 7.5% 18.5% 11.0% 1,421 100% 1,385 1,293 1,129 1,237 1,123 There was some variation in these results based on employed respondents’ gender and preferred language spoken at home, with attention drawn to the following: Female employed respondents were more likely than male respondents to be employed as professionals, community / personal service workers, and clerical / administration workers. Male employed respondents were more likely than female respondents to be employed as technicians / trades, machinery operators / drivers, and labourers and related workers. English speaking employed respondents were more likely than non-English speaking respondents to be employed as clerical / administration workers. Non-English speaking employed respondents were more likely than English speaking respondents were employed as community / personal service workers. Page 47 of 216 City of Whittlesea – 2015 Household Survey Occupation by gender and language City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 years and over providing a response) Occupation Manager Professional Technician/trade Community/personal service Clerical/admin Sales Machinery operators/drivers Labourers Other/unspecified Not stated Total Males Females English speaking non-English speaking City of Whittlesea 3.6% 19.3% 21.7% 10.0% 10.7% 6.2% 16.4% 11.1% 1.0% 68 2.6% 26.0% 2.7% 22.2% 30.5% 6.4% 1.6% 6.2% 1.6% 83 3.1% 23.2% 13.4% 13.9% 21.7% 7.1% 9.0% 7.6% 1.0% 87 3.6% 19.7% 13.3% 18.1% 13.0% 5.3% 12.9% 11.8% 2.3% 53 3.1% 22.1% 13.3% 15.4% 19.5% 6.4% 10.0% 8.9% 1.3% 151 768 646 969 403 1,421 There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The slightly higher than average proportion of employed respondents from the Rural North employed as managers. The lower than average proportion of employed respondents from Lalor employed as professionals. The higher than average proportion of employed respondents from Whittlesea Township employed as technicians / tradespersons. The higher than average proportion of employed respondents from Lalor employed as machinery operators / drivers. The slightly higher than average proportion of employed respondents from Doreen and Whittlesea Township employed as salespersons. Page 48 of 216 City of Whittlesea – 2015 Household Survey Occupation by precinct City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 years and over providing a response) Occupation Bundoora Lalor T'town Epping Epping North Mill Park 6.4% 28.0% 7.2% 12.0% 21.6% 5.6% 7.2% 9.6% 2.4% 13 1.2% 13.4% 9.8% 13.4% 23.2% 3.7% 25.6% 9.8% 0.0% 15 3.6% 19.0% 14.3% 11.9% 16.7% 4.8% 13.1% 13.1% 3.6% 8 1.7% 15.8% 14.2% 15.8% 24.2% 5.8% 10.0% 12.5% 0.0% 16 1.5% 26.9% 13.4% 17.2% 16.4% 5.2% 8.2% 8.2% 3.0% 13 1.8% 19.1% 13.6% 18.2% 20.0% 6.4% 9.1% 10.0% 1.8% 19 138 97 92 136 147 129 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 7.6% 26.6% 12.0% 15.2% 17.7% 7.6% 5.7% 6.3% 1.3% 17 1.6% 28.6% 14.3% 15.9% 16.7% 7.9% 7.9% 6.3% 0.8% 18 5.6% 25.2% 15.9% 17.8% 17.8% 5.6% 7.5% 4.7% 0.0% 4 3.9% 28.2% 15.5% 18.4% 17.5% 10.7% 1.9% 3.9% 0.0% 4 3.8% 21.3% 23.8% 11.3% 17.5% 12.5% 3.8% 5.0% 1.3% 2 10.1% 27.8% 7.6% 10.1% 20.3% 6.3% 10.1% 5.1% 2.5% 7 175 144 111 107 82 86 Manager Professional Technician/trade Community/personal service Clerical/admin Sales Machinery operators/drivers Labourers Other/unspecified Not stated Total Occupation Manager Professional Technician/trade Community/personal service Clerical/admin Sales Machinery operators/drivers Labourers Other/unspecified Not stated Total Industry of employment Employed respondents aged 15 years and over were asked: “In which industry does the person usually work?” There was no measurable or significant variation in the industry of employment results between the 2014 and 2015 Household Survey. The most common industry of employment of employed respondents in 2015 remains healthcare and social assistance, with a little more than one-sixth of employed respondents in 2015 employed in this industry. Metropolis Research draws attention to the fact that the industry of employment profile of employed respondents is very diverse, with a small proportion employed in each of a large number of industries. Page 49 of 216 City of Whittlesea – 2015 Household Survey Industry of employment City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 years and over providing a response) Industy Healthcare & social assistance Transport, postal & warehousing Retail trade Manufacturing Construction Education & training Public administration and safety Financial & insurance services Accomodation & food services Information & media & telecommunications Administrative & support services Arts & recreation services Professional, scientific & technical services Utilities and waste services Agriculture, forestry & fishing Rental, hiring and real estate services Wholesales Mining Other services Inadequately described Not stated Total 2015 Number Percent 2014 2013 2012 204 121 120 113 104 86 66 55 54 53 28 25 23 20 11 8 5 2 56 23 244 17.3% 10.3% 10.2% 9.6% 8.8% 7.3% 5.6% 4.7% 4.6% 4.5% 2.4% 2.1% 2.0% 1.7% 0.9% 0.7% 0.4% 0.2% 4.8% 2.0% 17.4% 8.8% 10.8% 8.1% 7.7% 5.8% 4.3% 4.5% 6.9% 5.8% 4.4% 1.7% 1.7% 1.8% 0.7% 0.3% 0.5% 0.4% 3.4% 5.0% 209 16.2% 7.8% 11.6% 10.6% 9.1% 6.3% 5.6% 4.7% 5.5% 3.5% 1.4% 1.6% 3.6% 1.2% 0.7% 1.0% 0.7% 0.5% 2.2% 6.0% 273 11.4% 8.4% na 13.8% 11.5% 8.0% 4.8% 4.0% 6.2% 3.3% 2.2% 1.6% 4.4% 1.2% 0.4% 1.4% na na 2.8% 2.1% 144 1,421 100% 1,385 1,433 1,293 There was some variation in these results based on the employed respondents’ gender and preferred language spoken at home, with attention drawn to the following: Male employed respondents were more likely than female respondents to be employed in manufacturing, construction, transport, postal, and warehousing. Female employed respondents were more likely than male respondents to be employed in retail trade, education and training, and healthcare and social assistance. Non-English speaking employed respondents were more likely than English speaking respondents to be employed in retail trade, transport, postal and warehousing, and healthcare and social assistance. Page 50 of 216 City of Whittlesea – 2015 Household Survey Industry of employment by gender and language City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 years and over providing a response) Industy Agriculture, forestry & fishing Mining Manufacturing Utilities and waste services Construction Wholesales Retail trade Accomodation & food services Transport, postal & warehousing Information & media & telecomm. Financial & insurance services Rental, hiring and real estate services Professional, scientific & technical Administrative & support services Public administration and safety Education & training Healthcare & social assistance Arts & recreation services Other services Inadequately described Not stated Total Males Females English speaking non-English City of speaking Whittlesea 1.3% 0.3% 13.3% 2.6% 14.6% 0.6% 8.4% 3.9% 14.9% 7.0% 4.0% 0.7% 1.2% 1.4% 4.6% 3.5% 7.4% 2.2% 6.2% 2.0% 128 0.4% 0.0% 5.3% 0.7% 2.0% 0.3% 12.2% 5.5% 4.2% 1.5% 5.5% 0.7% 2.9% 3.7% 6.8% 11.8% 29.5% 2.0% 3.1% 1.9% 116 0.9% 0.2% 9.9% 2.2% 9.9% 0.4% 8.8% 4.4% 9.0% 4.5% 4.8% 0.4% 2.1% 2.6% 6.2% 7.9% 15.6% 2.7% 5.3% 2.0% 159 1.1% 0.0% 9.0% 0.4% 7.1% 0.6% 12.5% 5.6% 14.2% 5.1% 4.8% 0.7% 1.8% 2.3% 4.2% 4.1% 21.8% 0.0% 3.7% 1.0% 78 0.9% 0.2% 9.6% 1.7% 8.8% 0.4% 10.2% 4.6% 10.3% 4.5% 4.7% 0.7% 2.0% 2.4% 5.6% 7.3% 17.3% 2.1% 4.8% 2.0% 244 768 646 969 403 1,421 There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The slightly higher than average proportion of employed respondents from the Rural North employed in agriculture, forestry, and fishing. The slightly higher than average proportion of employed respondents from Lalor employed in manufacturing. The slightly higher than average proportion of employed respondents from Blossom Park employed in construction. The slightly higher than average proportion of employed respondents from Whittlesea Township and the Rural North employed in retail sales. The slightly higher than average proportion of employed respondents from Mill Park employed in accommodation and food services. The slightly higher than average proportion of employed respondents from Lalor and Thomastown employed in transport, postal, and warehousing services. The slightly higher than average proportion of employed respondents from Mernda and Whittlesea Township employed in public administration and safety. Page 51 of 216 City of Whittlesea – 2015 Household Survey Industry of employment by precinct City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 years and over providing a response) Industy Bundoora Lalor T'town Epping Epping North Mill Park Agriculture, forestry & fishing Mining Manufacturing Utilities and waste services Construction Wholesales Retail trade Accomodation & food services Transport, postal & warehousing Information & media & telecomm. Financial & insurance services Rental, hiring and real estate services Professional, scientific & technical Administrative & support services Public administration and safety Education & training Healthcare & social assistance Arts & recreation services Other services Inadequately described Not stated 0.0% 0.0% 7.9% 2.6% 3.5% 0.0% 14.0% 0.9% 7.9% 3.5% 4.4% 0.0% 3.5% 3.5% 2.6% 10.5% 26.3% 0.9% 5.3% 2.6% 24 2.5% 0.0% 15.2% 0.0% 6.3% 1.3% 10.1% 2.5% 16.5% 5.1% 7.6% 1.3% 1.3% 2.5% 6.3% 5.1% 11.4% 1.3% 1.3% 2.5% 18 1.4% 0.0% 12.7% 1.4% 5.6% 0.0% 11.3% 4.2% 16.9% 5.6% 5.6% 0.0% 2.8% 2.8% 5.6% 7.0% 9.9% 1.4% 4.2% 1.4% 21 1.8% 0.0% 11.4% 1.8% 12.3% 0.0% 7.9% 3.5% 13.2% 2.6% 4.4% 0.0% 0.9% 3.5% 1.8% 5.3% 16.7% 3.5% 7.0% 2.6% 22 0.8% 0.0% 9.2% 0.8% 6.7% 0.8% 8.4% 7.6% 9.2% 6.7% 7.6% 0.8% 3.4% 1.7% 4.2% 5.9% 18.5% 1.7% 5.0% 0.8% 28 0.0% 0.0% 6.6% 0.9% 7.5% 0.0% 9.4% 10.4% 10.4% 4.7% 1.9% 0.9% 1.9% 2.8% 8.5% 6.6% 19.8% 1.9% 2.8% 2.8% 23 138 97 92 136 147 129 Industy Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North Agriculture, forestry & fishing Mining Manufacturing Utilities and waste services Construction Wholesales Retail trade Accomodation & food services Transport, postal & warehousing Information & media & telecomm. Financial & insurance services Rental, hiring and real estate services Professional, scientific & technical Administrative & support services Public administration and safety Education & training Healthcare & social assistance Arts & recreation services Other services Inadequately described Not stated 0.0% 1.3% 10.7% 2.7% 14.1% 2.0% 8.1% 4.7% 4.7% 5.4% 4.7% 0.7% 3.4% 0.7% 6.0% 10.1% 14.1% 4.0% 2.0% 0.7% 26 0.9% 0.0% 8.5% 2.6% 11.1% 0.9% 9.4% 4.3% 6.0% 4.3% 6.0% 0.9% 0.0% 3.4% 3.4% 6.8% 21.4% 2.6% 6.8% 0.9% 27 0.0% 1.0% 7.1% 3.1% 8.2% 0.0% 8.2% 2.0% 8.2% 4.1% 4.1% 1.0% 3.1% 0.0% 10.2% 12.2% 17.3% 2.0% 7.1% 1.0% 13 0.0% 0.0% 8.3% 2.1% 11.5% 1.0% 12.5% 3.1% 5.2% 7.3% 5.2% 0.0% 3.1% 0.0% 8.3% 7.3% 15.6% 2.1% 5.2% 2.1% 11 0.0% 0.0% 5.7% 1.4% 11.4% 0.0% 17.1% 4.3% 4.3% 0.0% 0.0% 2.9% 1.4% 2.9% 10.0% 8.6% 15.7% 1.4% 8.6% 4.3% 12 5.6% 0.0% 6.9% 2.8% 11.1% 0.0% 19.4% 1.4% 9.7% 2.8% 0.0% 4.2% 1.4% 0.0% 4.2% 8.3% 19.4% 0.0% 2.8% 0.0% 14 175 144 111 107 82 86 Total Total Page 52 of 216 City of Whittlesea – 2015 Household Survey Employment location Employed respondents aged 15 years and over were asked: “Where does the person usually work?” In 2015, a little more than one-quarter of employed respondents aged fifteen years and over reported that they work within a suburb located, at least in part, within the City of Whittlesea. This is marginal decline on the approximately thirty percent reported in each of the last three years. This decline is not statistically significant. A little less than one-sixth of employed respondents (13.7%) reported that they work in the north eastern region of Melbourne (the region containing the City of Whittlesea), with a further one-sixth (14.7%) employed in the north western region (including the neighbouring City of Hume). One-fifth (20.2%) of employed respondents reported that they are employed in the inner Melbourne region, a substantial decline on the 29.3% reported in 2014. There was a large increase in the proportion of employed respondents reporting that they work in “various locations”, typically these being tradespersons and other similar employees who travel from job to job. In 2015, 11.4% of employed respondents identified “various locations”, similar to the results in 2012. Region of employment City of Whittlesea - 2015 Household Survey (Number & percent of employed respondents aged 15 yrs & over providing a response) Region City of Whittlesea Inner Melbourne North eastern Melbourne North western Melbourne Outer western Melbourne Inner eastern Melbourne Various locations Southern Melbourne Outer eastern Melbourne Regional / Rural Victoria South eastern Melbourne Mornington Peninsula Interstate / International Not stated Total 2015 Number Percent 2014 2013 2012 312 235 160 171 68 59 133 7 4 9 4 1 2 256 26.8% 20.2% 13.7% 14.7% 5.8% 5.1% 11.4% 0.6% 0.3% 0.8% 0.3% 0.1% 0.2% 29.4% 29.3% 14.0% 12.8% 5.1% 4.9% 1.3% 1.0% 0.8% 0.8% 0.3% 0.3% 0.2% 199 31.0% 26.8% 14.5% 12.4% 5.4% 3.1% 3.1% 0.3% 0.9% 0.6% 0.9% 0.1% 1.0% 274 29.2% 20.6% 15.8% 14.2% 3.4% 5.2% 8.3% 0.7% 1.1% 0.8% 0.5% 0.0% 0.3% 135 1,421 100% 1,388 1,450 1,293 There was some variation in these results based on the employed respondents gender and preferred language spoken at home, with attention drawn to the following: Female employed respondents were more likely than male respondents to be employed in the City of Whittlesea. Page 53 of 216 City of Whittlesea – 2015 Household Survey Female employed respondents were more likely than male respondents to be employed in the north eastern region. Male employed respondents were more likely than female respondents to be employed in the north western region. Male employed respondents were more likely than female respondents to be employed in various locations. Non-English speaking employed respondents were more likely than English speaking respondents to be employed in the north eastern region. Region of employment by gender and language City of Whittlesea - 2015 Household Survey (Number & percent of employed respondents aged 15 yrs & over providing a response) Region City of Whittlesea Inner Melbourne North eastern Melbourne North western Melbourne Various locations Inner eastern Melbourne Outer western Melbourne Outer eastern Melbourne Regional / Rural Victoria Southern Melbourne South eastern Melbourne Interstate / International Mornington Peninsula Not stated Total Males Females English speaking non-English speaking City of Whittlesea 19.8% 20.6% 10.5% 17.3% 17.2% 3.9% 7.6% 0.3% 0.7% 1.1% 0.7% 0.3% 0.0% 143 35.2% 19.7% 17.0% 11.8% 4.4% 6.5% 3.8% 0.4% 1.0% 0.1% 0.0% 0.0% 0.1% 110 27.2% 20.7% 11.6% 15.1% 12.5% 5.5% 5.3% 0.5% 0.7% 0.3% 0.5% 0.2% 0.1% 151 25.6% 18.7% 19.4% 13.7% 9.1% 4.1% 6.7% 0.0% 0.9% 1.6% 0.2% 0.0% 0.0% 87 26.8% 20.2% 13.7% 14.7% 11.4% 5.1% 5.8% 0.3% 0.8% 0.6% 0.3% 0.2% 0.1% 256 768 646 969 403 1,421 There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of employed respondents from Bundoora and Whittlesea Township employed within the City of Whittlesea. The higher than average proportion of employed respondents from Epping North employed in the inner Melbourne region. The slightly lower than average proportion of employed respondents from Whittlesea Township and the Rural North employed in the inner Melbourne region. The higher than average proportion of employed respondents from Epping employed within the north western region. The slightly higher than average proportion of employed respondents from Thomastown employed in various locations. Page 54 of 216 City of Whittlesea – 2015 Household Survey The slightly lower than average proportion of employed respondents from the Rural North employed in the north western region. The slightly higher than average proportion of employed respondents from Epping North, Whittlesea Township, and the Rural North employed in regional / rural Victoria. Region of employment by precinct City of Whittlesea - 2015 Household Survey (Number & percent of employed respondents aged 15 yrs & over providing a response) Region City of Whittlesea Inner Melbourne North eastern Melbourne North western Melbourne Various locations Inner eastern Melbourne Outer western Melbourne Outer eastern Melbourne Regional / Rural Victoria Southern Melbourne South eastern Melbourne Interstate / International Mornington Peninsula Not stated Total Region City of Whittlesea Inner Melbourne North eastern Melbourne North western Melbourne Various locations Inner eastern Melbourne Outer western Melbourne Outer eastern Melbourne Regional / Rural Victoria Southern Melbourne South eastern Melbourne Interstate / International Mornington Peninsula Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 39.8% 15.7% 15.7% 15.7% 6.5% 2.8% 2.8% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 30 23.6% 23.6% 12.5% 15.3% 11.1% 5.6% 8.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 25 20.5% 19.2% 14.1% 15.4% 17.9% 2.6% 9.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 14 19.4% 21.3% 10.2% 24.1% 13.0% 6.5% 3.7% 0.0% 0.0% 1.9% 0.0% 0.0% 0.0% 28 23.1% 35.5% 5.8% 14.0% 3.3% 5.0% 6.6% 0.0% 4.1% 0.8% 0.8% 0.8% 0.0% 26 24.2% 21.2% 16.2% 15.2% 11.1% 6.1% 5.1% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 30 138 97 92 136 147 129 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 29.6% 17.8% 14.5% 9.9% 14.5% 4.6% 7.2% 0.0% 0.0% 0.7% 0.7% 0.0% 0.7% 23 31.4% 18.2% 14.9% 12.4% 9.1% 5.0% 6.6% 0.8% 0.0% 0.0% 1.7% 0.0% 0.0% 23 31.7% 20.8% 9.9% 11.9% 9.9% 4.0% 8.9% 0.0% 1.0% 0.0% 1.0% 1.0% 0.0% 10 26.0% 16.7% 19.8% 8.3% 13.5% 10.4% 2.1% 1.0% 2.1% 0.0% 0.0% 0.0% 0.0% 11 46.5% 12.7% 9.9% 9.9% 8.5% 0.0% 1.4% 2.8% 8.5% 0.0% 0.0% 0.0% 0.0% 11 29.3% 12.2% 20.7% 6.1% 15.9% 2.4% 3.7% 1.2% 7.3% 0.0% 0.0% 1.2% 0.0% 4 175 144 111 107 82 86 Page 55 of 216 City of Whittlesea – 2015 Household Survey Satisfaction with the working hours Employed respondents aged 15 years and over were asked: “Is the person satisfied with their current employment situation? Employed respondents aged fifteen years and over were again in 2015 asked if they were satisfied with their current employment situation. In 2015 there were however some changes to this question, with the inclusion of new variables relating to skills and experience, commuting time, lack of local jobs and other aspects. Given the changes in the question in 2015, some caution should be exercised in the interpretation of changes from the 2014 results. The same proportion of employed respondents were satisfied with their current employment situation in 2015 as was recorded in 2014, i.e. approximately threequarters (74.9%). Satisfied with currrent employment situation City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 yrs and over) Response Yes No - too many hours No - too few hours No - skills and experience doesn't match job role No - commute time too long No - lack of local jobs No - other Not stated Total 2015 Number Percent 1,064 75 84 54 83 49 35 51 74.9% 5.3% 5.9% 3.8% 5.8% 3.4% 2.5% 1,495 2014 74.5% 14.9% 10.7% na na na na 34 1,385 There was some interesting variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of employed respondents from Bundoora satisfied with their current employment situation. The lower than average proportion of employed respondents form Epping North satisfied with their current employment situation. The slightly higher than average proportion of employed respondents from Thomastown dissatisfied with working too many hours. The slightly higher than average proportion of employed respondents from Thomastown and Whittlesea Township dissatisfied with working too few hours. The slightly higher than average proportion of employed respondents from Epping North, Mernda, Doreen, and the Rural North dissatisfied with the commute time. The slightly higher than average proportion of employed respondents from Epping North dissatisfied with the lack of local jobs. Page 56 of 216 City of Whittlesea – 2015 Household Survey Satisfied with current employment situation by precinct City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 yrs and over) Response Bundoora Lalor T'town Epping Epping North Mill Park Yes No - too many hours No - too few hours No - skills and experience doesn't match job role No - commute time too long No - lack of local jobs No - other Not stated 83.3% 5.1% 2.2% 2.9% 2.9% 0.7% 0.7% 6 73.2% 5.2% 6.2% 2.1% 4.1% 3.1% 1.0% 8 71.7% 12.0% 12.0% 2.2% 3.3% 1.1% 1.1% 0 68.4% 3.7% 6.6% 8.1% 4.4% 5.1% 4.4% 5 66.0% 2.7% 5.4% 6.1% 10.9% 9.5% 7.5% 7 80.6% 4.7% 2.3% 3.9% 4.7% 0.0% 2.3% 5 141 92 95 142 166 132 Response Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North Yes No - too many hours No - too few hours No - skills and experience doesn't match job role No - commute time too long No - lack of local jobs No - other Not stated 71.4% 2.3% 6.9% 5.1% 5.1% 5.1% 1.7% 12 79.9% 2.8% 6.9% 2.8% 4.9% 4.9% 1.4% 1 73.0% 5.4% 6.3% 1.8% 14.4% 4.5% 1.8% 4 72.0% 8.4% 3.7% 1.9% 10.3% 4.7% 2.8% 6 74.4% 6.1% 11.0% 1.2% 8.5% 7.3% 3.7% 1 79.1% 4.7% 2.3% 4.7% 10.5% 3.5% 8.1% 0 183 150 123 117 93 97 Total Total There was some variation in these results based on the employed respondents’ gender and preferred language spoken at home, with attention drawn to the following: Female employed respondents were slightly more likely than male respondents to be dissatisfied with the commute time. English speaking employed respondents were more likely to be satisfied with their current employment situation than non-English speaking respondents. Non-English speaking employed respondents were slightly more likely to be dissatisfied with working too few hours and skills and experience not matching their job role than English speaking respondents. Page 57 of 216 City of Whittlesea – 2015 Household Survey Satisfied with current employment situation by gender and language City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 yrs and over) Response Males Females English speaking non-English speaking Yes No - too many hours No - too few hours No - skills and experience doesn't match job role No - commute time too long No - lack of local jobs No - other Not stated 75.5% 6.0% 5.2% 4.8% 4.0% 3.3% 1.4% 32 74.3% 4.3% 6.5% 2.6% 8.0% 3.7% 3.9% 19 77.9% 5.4% 4.3% 2.3% 6.1% 3.4% 2.2% 40 69.2% 5.7% 9.9% 6.9% 4.5% 3.7% 2.7% 9 802 687 1,024 423 Total responses Working from home Employed respondents aged 15 years and over were asked: “Does the person work from home? The proportion of employed respondents aged fifteen years and over that never work from home declined marginally again in 2015, down from 83.7% in 2013 to 78.9% in 2015. The proportion of respondents working in a home-based business has remained relatively stable at less than three percent, although it has declined very marginally in both 2014 and 2015. In 2015, approximately one-sixth (16.6%) of employed respondents reported that they sometimes work from home, compared to 2.2% who report often or always working from home. Work from home City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 yrs and over providing a response) Response 2015 Number Percent 2014 2013 Yes - home based business Yes - sometimes work from home Yes - often or always work from home Never work from home Not stated 30 217 29 1,033 112 2.3% 16.6% 2.2% 78.9% 2.6% 15.9% 1.5% 80.0% 107 2.9% 12.3% 1.1% 83.7% 56 Total 1,421 100% 1,385 1,450 There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: Page 58 of 216 City of Whittlesea – 2015 Household Survey The slightly higher than average proportion of employed respondents from Mernda and the Rural North working in a home-based business. The higher than average proportion of employed respondents from Lalor, Doreen, and Whittlesea Township who sometimes work from home. The lower than average proportion of employed respondents from Mernda and Doreen who never work from home. Work from home by precinct City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 yrs and over providing a response) Response Yes - home based business Yes - sometimes work from home Yes - often or always work from home Never work from home Not stated Total Response Yes - home based business Yes - sometimes work from home Yes - often or always work from home Never work from home Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 1.5% 15.3% 3.8% 79.4% 7 0.0% 22.4% 2.6% 75.0% 21 0.0% 11.2% 3.4% 85.4% 3 1.7% 14.9% 0.8% 82.6% 15 0.8% 13.0% 1.5% 84.7% 16 2.4% 16.8% 3.2% 77.6% 4 138 97 92 136 147 129 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 3.1% 16.0% 1.2% 79.8% 12 2.9% 12.5% 1.5% 83.1% 8 8.7% 22.1% 1.9% 67.3% 7 2.0% 29.6% 2.0% 66.3% 9 2.7% 26.0% 0.0% 71.2% 9 9.5% 10.7% 2.4% 77.4% 2 175 144 111 107 82 86 There was some variation in these results based on the employed respondents’ gender and preferred language spoken at home: Male employed respondents were more likely than female employed respondents to sometimes work from home, and less likely to never work from home. English speaking employed respondents were more likely than non-English speaking employed respondents to sometimes work from home, and less likely to never work from home. Work from home by gender and language City of Whittlesea - 2015 Household Survey (Number and percent of employed respondents aged 15 yrs and over providing a response) Response Yes - home based business Yes - sometimes work from home Yes - often or always work from home Never work from home Not stated Total Males Females English speaking non-English speaking 2.6% 18.1% 1.8% 77.5% 62 2.0% 14.7% 2.8% 80.5% 50 2.8% 18.7% 2.3% 76.2% 74 0.4% 12.8% 2.2% 84.6% 27 768 646 969 403 Page 59 of 216 City of Whittlesea – 2015 Household Survey Education Attending educational institutions Respondents were asked: “If the person currently attends an educational institution, which type do they attend?” There was in 2015 a slight decline in the proportion of respondents currently attending an educational institution, declining ten percent to 28.7%. Metropolis Research notes that this result is in line with the typical average of a little less than thirty percent that has been recorded in recent years. Attending an educational institution City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 90% 80% 70% 60% 50% 40% 27.1% 30% 20% 24.9% 17.0% 27.2% 28.7% 2012 2013 31.9% 28.7% 21.2% 10% 0% 1997 2002 2007 2011 2014 2015 Interestingly, there was relatively little variation in this summary result across the twelve precincts comprising the City of Whittlesea, with only respondents from the Rural North reporting a measurably and significantly lower propensity to be currently attending an educational institution. Page 60 of 216 City of Whittlesea – 2015 Household Survey Attending an educational institution City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 90% 80% 70% 60% 50% 40% 33.6% 33.1% 33.0% 32.6% 32.3% 31.6% 29.4% 29.2% 27.9% 25.5% 24.9% 30% 22.2% 20% 13.6% 10% th n al No r Ru r as to w m ns hi p W Th o g hi ttl es ea To w in a Ep p rk nd M er Pa Bl o ss om se a th Ci ty of W hi ttl e gN or in La lo r Ep p a or do an g Bu n M or Pa rk th M i ll So u Do r ee n 0% Of those attending an educational institution, approximately one-quarter were attending primary school, one-quarter were attending secondary school, and onequarter were attending university. Less than ten percent were attending preschool / kindergarten and a little more than ten percent were attending TAFE or similar institutions. There was no meaningful variation in these results from those recorded in 2014. Metropolis Research does draw attention to the longer term trends in these results whereby a slightly increasing proportion of respondents attending an educational institution are currently attending university. This suggests that the population is becoming marginally more likely to attend further education over time. Attending educational institution City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Institution 2015 Number Percent 2014 2012 2011 2007 2002 1997 Preschool / kindergarten Primary School Secondary School Public Private Catholic TAFE or similar University Other Not attending 54 204 213 120 29 64 104 215 55 2,030 6.4% 24.1% 25.2% 14.2% 3.4% 7.6% 12.3% 25.4% 6.5% 7.1% 22.9% 23.6% 14.5% 3.8% 5.3% 13.2% 24.5% 8.7% 2,063 9.9% 31.5% 29.4% na na na 10.9% 12.4% 5.8% 2,130 14.2% 28.2% 29.9% na na na 10.9% 16.8% na 2,390 8.5% 30.2% 35.4% na na na 15.3% 10.6% na 1,721 14.1% 34.6% 31.6% na na na 9.3% 9.9% 0.5% 1,994 5.9% 33.2% 34.5% na na na 10.4% 14.6% 1.5% 2,090 Total 2,875 100% 3,031 2,924 3,032 2,291 2,734 2,518 Page 61 of 216 City of Whittlesea – 2015 Household Survey There was measurable and significant variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from Doreen and to a lesser extent Mernda, attending preschool / kindergarten. The significantly higher than average proportion of respondents from Mernda, Doreen and Whittlesea Township attending primary school. The lower than average proportion of respondents from Bundoora, Thomastown, Epping, and Blossom Park attending primary school. The higher than average proportion of respondents from Whittlesea Township and the Rural North attending secondary school. The lower than average proportion of respondents from Epping North attending secondary school. The lower than average proportion of respondents from Mernda, Doreen, and the Rural North attending TAFE or similar institutions. The higher than average proportion of respondents from Bundoora, Epping, Epping North, and Blossom Park attending university. The lower than average proportion of respondents from Mernda, Doreen, Whittlesea Township, and the Rural North attending university. Attending educational institution by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Institution Preschool / kindergarten Primary School Secondary School Public Private Catholic TAFE or similar University Other Not attending Total Institution Preschool / kindergarten Primary School Secondary School Public Private Catholic TAFE or similar University Other Not attending Total Page 62 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 7.0% 9.3% 24.4% 8.1% 5.8% 10.5% 11.6% 43.0% 4.7% 178 2.4% 24.4% 28.0% 19.5% 1.2% 7.3% 14.6% 19.5% 11.0% 172 10.2% 14.3% 28.5% 22.4% 2.0% 4.1% 14.3% 22.4% 10.2% 172 8.2% 14.8% 19.7% 11.5% 4.9% 3.3% 16.4% 32.8% 8.2% 178 8.0% 31.0% 7.9% 3.4% 1.1% 3.4% 12.6% 32.2% 8.0% 188 2.4% 22.6% 28.6% 13.1% 3.6% 11.9% 10.7% 28.6% 7.1% 170 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 3.7% 13.6% 30.8% 12.3% 12.3% 6.2% 16.0% 32.1% 3.7% 196 5.8% 22.1% 24.4% 12.8% 0.0% 11.6% 17.4% 29.1% 1.2% 175 11.3% 48.4% 17.7% 11.3% 1.6% 4.8% 3.2% 9.7% 9.7% 160 13.7% 49.3% 26.0% 19.2% 6.8% 0.0% 1.4% 8.2% 1.4% 144 3.7% 44.4% 35.2% 14.8% 5.6% 14.8% 11.1% 5.6% 0.0% 163 8.3% 20.8% 50.0% 25.0% 12.5% 12.5% 0.0% 16.7% 4.2% 153 277 261 222 217 217 177 City of Whittlesea – 2015 Household Survey Qualifications Respondents aged fifteen years and over were asked: “What is the highest qualification the person has attained since leaving secondary school?” The proportion of respondents aged fifteen years and over with no post-secondary qualification has remained essentially stable again in 2015 at 29.2%. This is the third consecutive year that this variable has been recorded at or around thirty percent, and does suggest that the very long-term trend of declining proportion of respondents with no post-secondary qualification may have stabilised. It is observed that the proportion of respondents aged fifteen years and over with a certificate or diploma level qualification increased very marginally in 2015, up from 39.8% to 41.8%, whilst the proportion with a bachelor degree or higher qualification declined very marginally from 27.1% to 25.8%. Neither of these were statistically significant variations. Post secondary school qualifications City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 yrs & over providing a response) 100% No further qualification Certificates / Diplomas Bachelor / Higher Degree 90% 80% 70% 60% 57.5% 53.4% 44.5% 50% 42.3% 35.6% 40% 29.7% 30.5% 29.2% 30% 20% 10% 0% 1997 2002 2007 2011 2012 2013 2014 2015 Post secondary school qualifications City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 years and over providing a response) Qualification No further qualification Trade Certificate Other Certificate Diploma or Advanced Diploma Bachelor Degree Higher qualification Other Not stated Total 2015 Number Percent 2014 2012 2007 2002 1997 57.5% 16.3% 10.6% 7.4% 6.1% 2.1% na 2,368 630 314 302 287 363 194 70 209 29.2% 14.5% 14.0% 13.3% 16.8% 9.0% 3.2% 30.5% 12.7% 13.2% 13.9% 17.0% 10.1% 2.6% 415 35.6% 16.5% 12.9% 12.5% 12.3% 9.5% 0.6% 421 44.5% 10.2% 9.5% 8.3% na na 53.4% 16.4% 8.6% 11.0% 8.4% 2.1% na 468 2,369 100% 2,380 2,276 1,415 2,019 27.6% Page 63 of 216 City of Whittlesea – 2015 Household Survey As is clearly evident in the following graph, there was measurable and significant variation in these results based on the respondents lifecycle stage (age structure). The propensity to have no post-high school qualification increased dramatically with age, from a little more than ten percent (12.4%) of young adults (aged 20 to 35 years) having no post-high school qualification, to almost three-quarters (73.1%) of senior citizens. The proportion of respondents with a Bachelor or higher qualification declined substantially with age, with almost half of young adults reporting that they have a Bachelor or higher qualification, declining to just 2.4% of senior citizens. Metropolis Research does note however that the propensity to have a certificate or diploma qualification remained relatively stable for young adults, adults, middleaged and older adults. Only senior citizens reported a lower propensity to have a certificate / diploma qualification. Male respondents were more likely than female respondents to have a certificate / diploma qualification, but very marginally less likely to have a bachelor degree or higher qualification. Male respondents were somewhat more likely than female respondents to have some form of post-high school qualification. Non-English speaking respondents were significantly more likely than English speaking respondents to have a bachelor or higher degree, and significantly less likley to have a certificate / diploma qualification. English speaking respondents were less likely to have no further qualification than non-English speaking respondents. Post secondary school qualifications City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 years & over) 100% 80% 60% 42.2% 32.7% 10.1% 40% 20% 0% 23.5% 19.7% 42.8% 44.0% 12.4% 20.4% -20% 46.2% 32.5% 39.8% -80% 46.8% 36.8% 25.8% 32.6% Males Females 45.9% 38.9% 47.9% 28.6% 27.7% 32.5% 73.1% -40% -60% 2.4% 20.6% 24.4% 28.0% Bachelor / Higher Degree Certificates / Diplomas No further qualification -100% Young adults Page 64 of 216 Adults Middle- Older adults aged adults Senior citizens English non-English speaking speaking City of Whittlesea – 2015 Household Survey There was measurable variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: Respondents from Epping North were more likely than average to have a Bachelor degree or higher qualification. Respondents from Whittlesea Township were less likely than average to have a Bachelor degree or higher qualification. Respondents from Doreen and the Rural North were more likely than average to have a certificate / diploma qualification. Respondents from Epping North and Doreen were less likely than average to have no post-high school qualification. Respondents from Thomastown and Lalor were more likely than average to have no post-high school qualification. Post secondary school qualifications by precinct City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 years & over) 100% 80% 60% 46.6% 26.9% 19.8% 24.0% 34.1% 26.2% 26.1% 25.8% 18.5% 40% 20% 0% -20% 35.2% 53.9% 29.8% 11.2% 22.5% 18.6% 53.6% 49.0% 42.3% 41.8% 48.7% 33.8% 49.6% 35.3% 35.5% 41.2% 49.8% 13.5% 16.9% 21.3% 22.1% 23.8% 24.0% 28.2% 29.2% 31.1% 33.3% 35.1% 37.0% 43.2% -40% -60% -80% Bachelor / Higher Degree Certificates / Diplomas No further qualification -100% Page 65 of 216 City of Whittlesea – 2015 Household Survey Post secondary school qualifications by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 years and over providing a response) Qualification No further qualification Trade Certificate Other Certificate Diploma or Advanced Diploma Bachelor Degree Higher qualification Other Not stated Total Qualification No further qualification Trade Certificate Other Certificate Diploma or Advanced Diploma Bachelor Degree Higher qualification Other Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 21.3% 12.8% 13.7% 14.7% 19.4% 14.7% 3.3% 27 43.2% 15.3% 10.9% 9.3% 10.4% 8.2% 2.7% 31 37.0% 11.6% 13.9% 9.8% 17.3% 5.2% 5.2% 20 24.0% 19.9% 14.8% 14.3% 15.3% 8.7% 3.1% 13 13.5% 6.2% 11.9% 17.1% 25.9% 20.7% 4.7% 8 33.3% 12.3% 9.7% 11.8% 22.1% 7.7% 3.1% 13 238 214 193 209 201 208 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 31.1% 12.2% 18.9% 17.6% 15.8% 2.7% 1.8% 23 22.1% 12.3% 19.0% 18.5% 14.4% 11.8% 2.1% 18 28.2% 16.1% 14.1% 12.1% 15.4% 10.7% 3.4% 9 16.9% 22.3% 18.5% 13.1% 20.0% 6.9% 2.3% 14 35.1% 20.5% 15.2% 13.9% 7.9% 3.3% 4.0% 17 23.8% 23.8% 14.6% 15.2% 13.2% 6.6% 2.6% 8 245 213 158 144 168 159 Transport Main form of transport to work or study Respondents were asked: “What has been the person’s MAIN FORM of transport to work or study during the last three months?” Journey to work The overwhelming majority of employed respondents travelled to work by car, either as a driver (81.6%) or as a passenger (4.7%). A little less than one-fifth (18.3% down from 20.8%) of employed respondents travelled to work by public transport, with the majority of these travelling to work by train (12.2%). Page 66 of 216 City of Whittlesea – 2015 Household Survey Method of journey to work City of Whittlesea - 2015 Household Survey (Number & percent of employed respondents aged 15 years & over) 2015 Number Percent Method Car (as driver) Train Car (as passenger) Bus Walking Tram Bicycle Community transport Other method 2014 2012 80.7% 12.1% 7.1% 5.3% 4.5% 3.4% 0.9% na 0.6% 82.4% 13.0% 6.0% 3.9% 0.5% 2.5% 0.7% na 1.9% 1,552 1,590 1,354 1,350 (95.0%) 97.1% 94.4% 1,160 174 67 62 38 24 12 1 14 Total responses Respondents identifying at least one method 81.6% 12.2% 4.7% 4.4% 2.7% 1.7% 0.8% 0.1% 1.0% There was relatively little measurable variation in these results across the twelve precincts comprising the City of Whittlesea, although it is noted that respondents from Epping North were less likely to drive to work and more likely to travel to work by train, and respondents from Whittlesea Township were less likely to travel to work by train. Method of journey to work by precinct City of Whittlesea - 2015 Household Survey (Number & percent of employed respondents aged 15 years & over) Method Car (as driver) Train Car (as passenger) Bus Walking Tram Bicycle Community transport Other method Total responses Respondents identifying at least one method Method Car (as driver) Train Car (as passenger) Bus Walking Tram Bicycle Community transport Other method Total responses Respondents identifying at least one method Bundoora Lalor T'town Epping Epping North Mill Park 85.5% 7.2% 7.2% 1.4% 3.6% 1.4% 0.7% 0.0% 0.0% 75.3% 15.5% 5.2% 4.1% 1.0% 2.1% 1.0% 0.0% 1.0% 84.8% 10.9% 2.2% 1.1% 1.1% 2.2% 1.1% 0.0% 1.1% 76.5% 13.2% 4.4% 4.4% 2.9% 0.7% 0.0% 0.0% 0.7% 68.0% 19.0% 6.1% 7.5% 3.4% 2.0% 0.7% 0.0% 0.7% 84.5% 14.0% 3.1% 5.4% 1.6% 1.6% 2.3% 0.0% 0.8% 148 102 96 140 158 146 98.6% 90.7% 97.8% 88.2% 92.5% 98.4% Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 81.1% 10.3% 9.1% 2.3% 3.4% 1.7% 0.6% 0.0% 0.6% 84.0% 11.8% 6.3% 7.6% 5.6% 4.2% 0.0% 0.0% 0.7% 84.7% 14.4% 4.5% 4.5% 2.7% 0.0% 0.0% 0.0% 0.9% 88.8% 9.3% 0.9% 4.7% 1.9% 0.0% 1.9% 0.9% 2.8% 82.9% 1.2% 3.7% 1.2% 4.9% 1.2% 0.0% 0.0% 1.2% 80.2% 5.8% 9.3% 2.3% 0.0% 1.2% 1.2% 0.0% 4.7% 191 173 124 119 79 90 98.4% 97.2% 96.4% 96.3% 91.5% 93.0% Page 67 of 216 City of Whittlesea – 2015 Household Survey Journey to study A total of 374 respondents (77.0% down from 83.0%) currently attending an educational institution provided a response to this question on the method of journey to their educational institution. Given the small decline in the response rate for this question in 2015, the proportion of respondents identifying each of these methods declined somewhat in 2015. The most common method of travel to study remains by car, either as a driver (40.5% down from 48.3%) or as a passenger (13.1% down from 17.7%). Method of journey to study City of Whittlesea - 2015 Household Survey (Number & percent of respondents aged 15 years & over who are studying) Method Car (as driver) Car (as passenger) Train Bus Walking Tram Bicycle Community transport Other method Total responses Respondents identifying at least one method 2015 Number Percent 2014 2012 48.3% 17.7% 21.4% 17.7% 10.7% 8.2% 1.0% na 0.5% 48.1% 26.9% 14.8% 15.6% 8.2% 3.0% 2.2% na 3.0% 513 738 774 374 (77.0%) 83.0% 80.1% 238 77 61 60 32 28 7 5 5 40.5% 13.1% 10.4% 10.2% 5.4% 4.8% 1.2% 0.9% 0.9% Daily average travel time to and from work Employed respondents aged 15 years and over were asked: “What is the combined total average time it takes to travel to and from work each day?” This question relating to the average daily two-way commute time was included for the first time in the 2015 Household Survey. There was an error in the survey form question, as it included a response for “less than fifteen minutes” followed by a response for “31 to 60 minutes”, leaving out the option for between 15 minutes and half an hour. Approximately half (50.4%) of the employed respondents aged fifteen years and over reported that their two-way commute time was between 31 and 60 minutes per day. Approximately one-sixth of employed respondents reported that their two-way commute took between one hour and 90 minutes, and a similar proportion reported that the two-way commute took more than 90 minutes per day. Page 68 of 216 City of Whittlesea – 2015 Household Survey Daily average (combined) travel time to / from work City of Whittlesea - 2015 Household Survey (Number & percent of employed respondents aged 15 years & over providing a response) 2015 Number Percent Time Less than fifteen minutes 31 to 60 minutes 61 to 90 minutes More than 90 minutes Can't say Total 230 639 208 190 154 18.2% 50.4% 16.4% 15.0% 1,421 100% There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: Employed respondents from Bundoora and Whittlesea Township were more likely than average to take less than fifteen minutes per day for the two-way commute. Employed respondents from Thomastown and Epping were more likely than average to take between 31 and 60 minutes per day for the two-way commute. Employed respondents from Blossom Park, Mernda, Doreen, Whittlesea Township and the Rural North were less likely than average to take between 31 and 60 minutes per day for the two-way commute. Employed respondents from Blossom Park, Mernda, and Doreen were more likely than average to take between 61 and 90 minutes per day for the two-way commute. Employed respondents from Epping North and Mernda were more likely than average to take more than 90 minutes per day for the two-way commute. Employed respondents from Bundoora were substantially less likely than average to take more than 90 minutes per day for the two-way commute. Daily average (combined) travel time to / from work City of Whittlesea - 2015 Household Survey (Number & percent of employed respondents aged 15 years & over providing a response) Time Less than fifteen minutes 31 to 60 minutes 61 to 90 minutes More than 90 minutes Can't say Total Time Less than fifteen minutes 31 to 60 minutes 61 to 90 minutes More than 90 minutes Can't say Total Bundoora Lalor T'town Epping Epping North Mill Park 26.4% 57.4% 11.6% 4.7% 9 18.8% 55.0% 11.3% 15.0% 17 16.3% 62.5% 8.8% 12.5% 12 13.4% 58.0% 13.4% 15.1% 17 13.5% 44.4% 19.0% 23.0% 21 21.0% 54.8% 12.1% 12.1% 5 138 97 92 136 147 129 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 24.7% 35.7% 27.9% 11.7% 21 18.9% 44.9% 20.5% 15.7% 17 13.1% 32.3% 28.3% 26.3% 12 13.3% 37.8% 27.6% 21.4% 9 27.1% 40.0% 15.7% 17.1% 12 13.3% 44.0% 22.7% 20.0% 11 175 144 111 107 82 86 Page 69 of 216 City of Whittlesea – 2015 Household Survey Forms of transport used for non-work related trips Respondents were asked: “What types of transport have (sic) the person has used in the last 3 months for nonwork related trips?” Consistent with the results recorded in 2014, more than four-fifths of respondents (83.5% down from 84.8%) identified at least one form of transport they had used in the last three months for non-work related trips. A little more than half of the respondents (58.6% up from 55.1%) identified car as driver and a little more than one-third (36.7% down from 45.9%) identified car as passenger as a form of transport they have used in the last three months for nonwork related trips. The proportion of respondents identifying train and walking have both declined as a form of transport used for non-work related trips in 2015 compared to 2014, with approximately one-fifth identifying these methods in 2015, down from the approximately one-quarter reported in 2014. Forms of transport used for non-work related trips in the last 3 months City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Method Car as driver Car as passenger Train Walking Bus Tram Bicycle Community transport Other Total responses Total respondents using at least one method 2015 Number Percent 1,686 1,055 653 564 316 195 143 16 15 58.6% 36.7% 22.7% 19.6% 11.0% 6.8% 5.0% 0.6% 0.5% 2014 55.1% 45.9% 27.5% 27.9% 14.4% 10.5% 5.9% na 0.9% 4,643 5,699 2,402 (83.5%) 84.8% There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: Respondents from Blossom Park and the Rural North were more likely than average to use car as driver as a method of travel for non-work related trips. Respondents from Epping North were less likely than average to use car as driver as a method of travel for non-work related trips. Respondents from Mernda, Doreen, and the Rural North were more likely than average to use car as passenger as method of travel for non-work related trips. Page 70 of 216 City of Whittlesea – 2015 Household Survey Respondents from Thomastown were less likely than average to use car as passenger as a method of travel for non-work related trips. Respondents from South Morang were more likely than average to use train as a method of travel for non-work related trips. Respondents from Lalor were less likely than average to use train as a method of travel for non-work related trips. Respondents from Doreen were more likely than average to walk as a method of travel for non-work related trips. Respondents from South Morang were slightly more likely than average to use bus as a method of travel for non-work related trips. Respondents from Bundoora were more likely than average to use tram as a method of travel for non-work related trips. Respondents from Doreen were slightly more likely than average to use bicycle as a method of travel for non-work related trips. Forms of transport used for non-work related trips in the last 3 months by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Method Car as driver Car as passenger Train Walking Bus Tram Bicycle Community transport Other Total responses Total respondents using at least one method Method Car as driver Car as passenger Train Walking Bus Tram Bicycle Community transport Other Total responses Total respondents using at least one method Bundoora Lalor T'town Epping Epping North Mill Park 63.6% 34.1% 18.9% 15.9% 9.1% 18.6% 2.7% 0.4% 0.0% 53.5% 35.4% 13.4% 11.8% 4.7% 2.8% 3.5% 1.6% 0.4% 57.9% 23.5% 26.7% 18.6% 13.6% 3.6% 4.1% 0.5% 0.0% 61.5% 36.8% 21.3% 20.5% 8.8% 8.4% 6.3% 0.0% 1.3% 46.9% 31.3% 19.3% 14.2% 8.7% 4.7% 4.7% 0.4% 0.0% 63.0% 36.6% 23.6% 19.3% 13.4% 6.7% 6.7% 0.8% 0.0% 431 323 328 394 358 432 86.4% 79.5% 87.8% 83.3% 74.2% 88.2% Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 68.2% 42.6% 22.0% 24.5% 12.6% 11.2% 3.2% 0.0% 0.0% 59.8% 41.0% 31.8% 24.1% 17.2% 7.7% 4.2% 0.4% 0.0% 51.4% 45.0% 24.8% 22.1% 10.8% 8.1% 2.3% 0.5% 3.6% 51.2% 47.0% 24.4% 30.0% 10.6% 2.3% 11.1% 0.9% 0.0% 59.4% 42.9% 15.2% 24.4% 7.8% 4.6% 5.1% 0.0% 1.8% 72.9% 47.5% 24.9% 16.9% 6.8% 4.0% 4.5% 0.0% 1.1% 511 486 374 385 350 316 90.6% 84.7% 77.0% 77.0% 77.4% 87.6% Page 71 of 216 City of Whittlesea – 2015 Household Survey Frequency of using public transport for non-work / study related trips Respondents were asked: “How often does the person use public transport to get to their destinations?” This set of questions relating to the use of public transport for non-work / study related trips were included for the first time in the 2015 Household Survey. Almost one-fifth of respondents (19.9%) reported that they use public transport at least weekly, with almost one-sixth (13.8%) using public transport either fortnightly or monthly. A little less than one-third of respondents (31.7%) only use public transport for nonwork / study related trips once or twice a year, and a further one-third (34.7%) never use public transport for these trips. Frequency using public transport for non-work / study related trips City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Frequency Daily Two to three times per week Weekly Fortnightly Monthly Once or twice a year Never Not stated Total 2015 Number Percent 237 111 139 100 238 777 852 422 9.7% 4.5% 5.7% 4.1% 9.7% 31.7% 34.7% 2,876 100% There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The slightly higher than average proportion of respondents from Epping North using public transport for non-work / study related trips daily. The higher than average proportion of respondents from Doreen, Whittlesea Township, and the Rural North using public transport for non-work / study related trips once or twice a year. The higher than average proportion of respondents from Whittlesea Township never using public transport for non-work / study related trips. Page 72 of 216 City of Whittlesea – 2015 Household Survey Frequency using public transport for non-work / study related trips by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Frequency Daily Two to three times per week Weekly Fortnightly Monthly Once or twice a year Never Not stated Bundoora Lalor T'town Epping Epping North Mill Park 14.1% 4.7% 3.4% 3.0% 9.0% 35.5% 30.3% 30 6.4% 7.9% 6.4% 3.5% 3.5% 30.7% 41.6% 52 9.6% 4.5% 6.1% 8.1% 6.1% 33.8% 31.8% 23 10.4% 2.5% 5.4% 4.5% 12.4% 32.2% 32.7% 37 17.0% 4.9% 3.4% 4.9% 10.2% 28.6% 31.1% 69 9.2% 3.5% 7.9% 3.5% 13.2% 25.0% 37.7% 26 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 12.0% 5.6% 3.2% 2.4% 7.2% 32.4% 37.2% 27 9.5% 6.1% 6.9% 5.2% 13.0% 27.7% 31.6% 30 9.9% 2.3% 5.8% 1.2% 10.5% 33.3% 36.8% 51 10.1% 4.5% 3.4% 1.1% 7.9% 41.6% 31.5% 39 1.1% 1.1% 2.3% 0.0% 11.9% 38.4% 45.2% 40 1.3% 2.5% 3.1% 3.8% 13.8% 44.4% 31.3% 17 277 261 222 217 217 177 Total Frequency Daily Two to three times per week Weekly Fortnightly Monthly Once or twice a year Never Not stated Total Method of transport to public transport station / stop Respondents were asked: “How often does the person usually get to the train station, tram or bus stop?” More than two-thirds of respondents (69.8%) using public transport for non-work / study related trips reported that they travel to the public transport station / stop by car, either driving (42.8%) or dropped off by car (27.0%). Younger respondents, particularly young children (73.2%), children (58.9%), and adolescents (48.9%) were more likely than other respondents to be dropped off by car. A little more than one-quarter of respondents (27.5%) reported that they walk to the public transport station / stop. Method of transport to public transport stations / stops City of Whittlesea - 2015 Household Survey M (Numbe (Number & percent of respondents using public transport providing a response) Method Drive Dropped off by car Ride a bicycle Walk Other Not stated Total 2015 Number Percent 631 397 3 405 37 128 42.8% 27.0% 0.2% 27.5% 2.5% 1,601 100% Page 73 of 216 City of Whittlesea – 2015 Household Survey There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from Mernda, Doreen, Whittlesea Township, and the Rural North driving to the public transport station / stop. The lower than average proportion of respondents from Lalor and Thomastown driving to the public transport station / stop. The higher than average proportion of respondents from Mill Park and Blossom Park being dropped off at the public transport station / stop. The lower than average proportion of respondents from Lalor, Epping, and Mernda being dropped off at the public transport station / stop. The higher than average proportion of respondents from Lalor, Thomastown, and Epping walking to the public transport station / stop. The lower than average proportion of respondents from Mill Park, Mernda, Doreen, Whittlesea Township, and the Rural North walking to the public transport station / stop. Method of transport to public transport stations / stops by precinct City of Whittlesea - 2015 Household Survey (Number & percent of respondents using public transport providing a response) Method Drive Dropped off by car Ride a bicycle Walk Other Not stated Total Method Drive Dropped off by car Ride a bicycle Walk Other Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 45.1% 22.2% 0.0% 30.6% 2.1% 19 34.0% 17.9% 0.0% 47.2% 0.9% 12 31.7% 25.8% 0.0% 39.2% 3.3% 15 36.5% 19.8% 0.0% 40.5% 3.2% 10 49.6% 23.7% 0.7% 23.0% 3.0% 7 41.8% 37.3% 0.7% 14.9% 5.2% 8 163 118 135 136 142 142 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 42.5% 35.6% 1.4% 19.9% 0.7% 11 35.4% 34.7% 0.0% 28.6% 1.4% 11 69.7% 13.1% 0.0% 14.1% 3.0% 9 62.5% 31.3% 0.0% 6.3% 0.0% 10 72.3% 22.3% 0.0% 5.3% 0.0% 3 63.6% 29.9% 0.0% 6.5% 0.0% 3 157 158 108 122 97 110 There was some interesting variation in the proportion of respondents walking to the public transport station / stop by respondent lifecycle stage (age structure). Adolescents, older adults and senior citizens were more likely than other respondents to walk to the public transport station / stop. Page 74 of 216 City of Whittlesea – 2015 Household Survey There was no variation in these results based on the respondents’ gender, however it was observed that non-English speaking respondents were measurably more likely than English speaking respondents to walk to the public transport station / stop. Walking to public transport stations / stops City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 90% 80% 70% 60% 50% 39.2% 40% 34.5% 29.9% 30% 22.2% 39.2% 36.7% 27.8% 27.5% 20.1% 20.7% 22.6% 20% 10% 7.3% 0% Purpose of public transport trips Respondents were asked: “What are all the destinations the person travels to by public transport for non-work or study purposes?” A total of 1,310 respondents (81.8%) using public transport at least once or twice a year identified at least one purpose for their public transport trips. The most commonly identified purpose was for entertainment, identified by a little less than half (41.8%) of the respondents. Approximately one-third of respondents using public transport did so to travel to sporting events (36.4%) and shopping (34.7%). Approximately one-sixth (17.4%) used public transport to travel to relatives / friends, and a little more than ten percent did so to travel to cultural events. Page 75 of 216 City of Whittlesea – 2015 Household Survey Purpose of public transport trips (non-work/study) City of Whittlesea - 2015 Household Survey (Number and percent of respondents using p/t for non-work/study) Purpose Entertainment venues Sporting events Shopping Relatives / friends Cultural events Community facilities Child care Other Total responses Respondents selecting at least one destination 2015 Number Percent 669 583 555 278 195 111 23 123 41.8% 36.4% 34.7% 17.4% 12.2% 6.9% 1.4% 7.7% 2,537 1,310 (81.8%) There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from Blossom Park and Whittlesea Township using public transport to travel to entertainment venues. The lower than average proportion of respondents from Epping using public transport to travel to entertainment venues. The higher than average proportion of respondents from South Morang, Doreen, and the Rural North using public transport to travel to sporting events. The lower than average proportion of respondents from Bundoora and Lalor using public transport to travel to sporting events. The higher than average proportion of respondents from Epping North using public transport to travel to shopping. The lower than average proportion of respondents from Blossom Park and Doreen using public transport to travel to shopping. The higher than average proportion of respondents from Epping North and Whittlesea Township using public transport to travel to relatives / friends. The slightly higher than average proportion of respondents from Epping North using public transport to travel to cultural events. The slightly higher than average proportion of respondents from Thomastown using public transport to travel to community facilities. Page 76 of 216 City of Whittlesea – 2015 Household Survey Purpose of walking (non-work/study) by preincct City of Whittlesea - 2015 Household Survey (Number and percent of respondents using p/t for non-work/study) Purpose Entertainment venues Sporting events Shopping Relatives / friends Cultural events Community facilities Child care Other Total responses Respondents selecting at least one destination Purpose Entertainment venues Sporting events Shopping Relatives / friends Cultural events Community facilities Child care Other Total responses Respondents selecting at least one destination Bundoora Lalor T'town Epping Epping North Mill Park 39.9% 24.5% 41.7% 16.6% 12.3% 4.3% 0.0% 11.0% 35.6% 23.7% 40.7% 12.7% 10.2% 5.9% 0.0% 7.6% 42.2% 33.3% 33.3% 16.3% 14.8% 11.9% 3.7% 9.6% 30.1% 29.4% 33.8% 17.6% 14.0% 8.8% 1.5% 11.0% 48.6% 37.3% 44.4% 28.9% 21.8% 2.8% 2.1% 9.9% 47.2% 33.1% 35.2% 19.0% 8.5% 8.5% 2.8% 9.9% 245 161 223 199 278 233 77.9% 72.0% 88.1% 80.1% 83.8% 85.9% Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 51.6% 43.9% 26.8% 19.1% 11.5% 3.2% 0.0% 3.2% 46.2% 55.1% 36.7% 18.4% 10.8% 2.5% 0.0% 0.6% 40.7% 40.7% 29.6% 14.8% 14.8% 10.2% 1.9% 9.3% 41.0% 50.8% 19.7% 13.1% 10.7% 5.7% 1.6% 1.6% 51.5% 36.1% 33.0% 26.8% 15.5% 6.2% 0.0% 7.2% 40.0% 45.5% 27.3% 11.8% 6.4% 6.4% 0.0% 7.3% 250 269 175 176 171 159 79.6% 83.5% 76.9% 82.0% 88.7% 78.2% Destination of public transport Respondents using public transport for non-work or study trips were asked: “Where (non-work or study) does the person travel to by public transport most often?” The following table provides details as to the suburb to which respondents travel most often using public transport, broken down by the suburb from which the trip originates. The table includes the source suburbs located within the City of Whittlesea and with a large enough sample of respondents to warrant publication. Full details of all the source suburbs are available on request. Attention is drawn to the fact that for all the source suburbs within the City of Whittlesea included in the table, the most common destination suburb is the suburb of Melbourne (postcode 3000). Page 77 of 216 City of Whittlesea – 2015 Household Survey Main destination suburb of using public transport (non-work/study) City of Whittlesea - 2015 Household Survey (Number & percent of respondents using public transport for non-work/study providing response) Suburb from Destination Suburb Number Percent Bundoora Melbourne Bundoora Preston Lalor Mill Park Eltham Various 47 3 1 1 1 1 2 83.9% 5.4% 1.8% 1.8% 1.8% 1.8% 3.6% Epping Melbourne Various Richmond Lalor Epping Docklands Frankston East Melbourne Preston South Melbourne South Morang Regional/Rural Victoria 149 6 5 3 3 3 3 2 1 1 1 1 83.7% 3.4% 2.8% 1.7% 1.7% 1.7% 1.7% 1.1% 0.6% 0.6% 0.6% 0.6% Lalor Melbourne Epping Glenroy Thornbury Campbellfield Albert Park 56 4 3 3 1 1 82.4% 5.9% 4.4% 4.4% 1.5% 1.5% Mernda Melbourne Mernda Greensborough South Morang Montmorency Whittlesea Airport West Epping Bundoora Heidelberg Various 36 7 5 3 2 2 1 1 1 1 1 60.0% 11.7% 8.3% 5.0% 3.3% 3.3% 1.7% 1.7% 1.7% 1.7% 1.7% Whittlesea Melbourne Epping Greensborough Plenty South Morang Various Interstate 15 1 1 1 1 1 1 71.4% 4.8% 4.8% 4.8% 4.8% 4.8% 4.8% Page 78 of 216 City of Whittlesea – 2015 Household Survey Main destination suburb of using public transport (non-work/study) City of Whittlesea - 2015 Household Survey (Number & percent of respondents using public transport for non-work/study providing response) Suburb from Destination Suburb Number Percent Mill Park Melbourne Greensborough Bundoora Various Epping South Morang Mill Park East Melbourne Coolaroo Lalor Glen Waverley Preston Nunawading 97 7 6 4 4 3 2 2 2 2 2 1 1 72.9% 5.3% 4.5% 3.0% 3.0% 2.3% 1.5% 1.5% 1.5% 1.5% 1.5% 0.8% 0.8% South Morang Melbourne Mill Park Richmond Preston Bundoora Diamond Creek South Morang East Melbourne Epping Mernda Reservoir Greensborough Whittlesea Northcote Heidelberg 219 4 4 3 3 3 3 2 2 2 1 1 1 1 1 87.6% 1.6% 1.6% 1.2% 1.2% 1.2% 1.2% 0.8% 0.8% 0.8% 0.4% 0.4% 0.4% 0.4% 0.4% Thomastown Melbourne Epping Preston Reservoir Richmond Coburg East Melbourne Northcote Thomastown Bundoora Mordialloc Chelsea South Morang Various Blackburn Tullamarine 135 17 7 7 6 3 3 2 2 2 2 2 2 2 1 1 69.6% 8.8% 3.6% 3.6% 3.1% 1.5% 1.5% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 0.5% 0.5% Wollert Melbourne Deer Park Epping Various 6 1 1 1 66.7% 11.1% 11.1% 11.1% Page 79 of 216 City of Whittlesea – 2015 Household Survey Factors encouraging more use of public transport Respondents were asked: “What would encourage the person to use public transport more often than currently?” Respondents were asked to identify all the factors that would encourage additional public transport use. A total of 1,863 respondents (64.8%) identified 4,874 individual responses. This result suggests that for approximately one-third of the respondents there were no factors that would encourage additional public transport use. It is interesting to note from these results that all seven of the listed factors were identified by a significant proportion of respondents; A little less than one-third of respondents identified car parking at stations (29.7%) and lower cost (29.0%). Approximately one-quarter of respondents identified more frequent services (27.4%) and more / better security (22.5%). Approximately one-fifth of respondents identified better timetables (19.9%) and less overcrowding (19.4%). Approximately one-sixth (17.7%) of respondents identified more stops near home. Factors to encourage more frequent use of public transport City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Factor Car parking at stations Lower cost More frequent services More / better security Better timetables Less overcrowding More stops near home Other factors Total responses Respondents identifying at least one factor Page 80 of 216 2015 Number Percent 854 834 789 646 571 559 510 111 29.7% 29.0% 27.4% 22.5% 19.9% 19.4% 17.7% 3.9% 4,874 1,863 (64.8%) City of Whittlesea – 2015 Household Survey There was measurable and significant variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from Epping, Mill Park, Blossom Park, South Morang, and Mernda identifying car parking at stations. The lower than average proportion of respondents from Lalor identifying car parking at stations. The lower than average proportion of respondents from Mernda, Doreen, and the Rural North identifying lower cost. The higher than average proportion of respondents from Blossom Park identifying more frequent services. The lower than average proportion of respondents from the Rural North identifying each of more / better security, better timetables, and less overcrowding. The higher than average proportion of respondents from Mernda, Doreen, Whittlesea Township and the Rural North identifying more stops near home. Factors to encourage more frequent use of public transport by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Factor Car parking at stations Lower cost More frequent services More / better security Better timetables Less overcrowding More stops near home Other factors Total responses Bundoora Lalor T'town Epping Epping North Mill Park 26.1% 31.1% 23.5% 26.5% 19.7% 21.6% 14.4% 6.1% 15.7% 29.9% 22.0% 27.2% 26.8% 17.3% 15.4% 1.6% 20.4% 30.3% 25.3% 27.1% 18.6% 19.0% 10.0% 1.8% 35.6% 35.1% 32.2% 29.7% 21.3% 24.7% 13.4% 2.9% 30.9% 26.5% 26.5% 15.3% 21.5% 13.1% 14.9% 5.8% 35.0% 30.3% 30.3% 18.1% 20.5% 20.9% 14.2% 3.1% 446 396 337 466 425 438 63.4% 66.1% 66.5% 54.9% 68.1% Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 37.5% 32.1% 37.2% 26.4% 19.5% 23.1% 22.7% 2.5% 35.2% 33.3% 26.1% 20.3% 13.0% 22.6% 11.5% 1.5% 38.7% 16.7% 33.3% 15.8% 19.8% 18.5% 37.4% 9.9% 31.8% 18.0% 23.5% 13.8% 20.3% 13.4% 35.5% 8.3% 33.2% 24.0% 30.0% 19.4% 18.9% 13.8% 39.2% 9.2% 23.7% 14.7% 20.9% 11.9% 10.2% 5.1% 37.9% 6.8% 557 427 422 357 407 232 65.1% 64.4% 59.4% 70.5% 59.9% Respondents identifying at least one factor 62.9% Factor Car parking at stations Lower cost More frequent services More / better security Better timetables Less overcrowding More stops near home Other factors Total responses Respondents identifying at least one factor 69.3% Page 81 of 216 City of Whittlesea – 2015 Household Survey Ease of transport Respondents were asked: “Which of the following best describes each of the four transport methods for members of your household?” There was relatively little meaningful variation in these results in 2015 compared to those reported in 2014. These results can best be summarised as follows: Car – a little more than half of the respondents (57.9% up from 56.8%) can easily get to places when needed by car, approximately one-sixth (15.8%) sometimes have difficulty and approximately one-fifth (21.5%) often have difficulty or unable to get to places when needed by car. Public transport – A little more than one-quarter of respondents (27.1%) can easily or sometimes have difficulty getting to places when needed, and a little less than one-third (31.4%) often have difficulty or cannot get to places when needed. It is observed that 41.5% of respondents either do not use this form of transport or did not provide a response relating to public transport. Bicycle – The overwhelming majority of respondents (88.9%) either do not use this form of transport (27.1%) or did not provide a response in relation to bicycle transport (61.8%). Of those providing a response, a little less than five percent can easily get to places when needed or sometimes have difficulty, and a little less than ten percent often have difficulty or cannot get to places when needed by bicycle. Walking – A little more than two-thirds of respondents (66.7%) either do not use this form of transport (2.3%) or did not provide a response in relation to walking transport (64.4%). Of those providing a response, approximately one-sixth (14.7%) either can easily get to places when needed or sometimes have difficulty, and almost one-fifth (18.6%) often have difficulty or cannot get to places by walking. Transport method City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Survey Walk Bicycle Public transport Car Multiple Total households Can easily get to places when needed Sometimes have difficulty getting to the places needed Often have difficulty getting to the places needed 2014 2015 2014 2015 2014 2015 2014 2015 2014 2015 2014 2015 11.3% 7.7% 9.4% 7.0% 7.6% 7.2% 10.0% 11.4% 3.3% 2.3% 58.4% 64.4% 1.3% 0.2% 4.5% 3.1% 3.7% 3.5% 2.9% 4.3% 23.5% 27.1% 64.1% 61.8% 6.1% 3.2% 21.3% 23.9% 16.4% 18.7% 11.4% 12.7% 8.7% 7.4% 36.1% 34.1% 56.8% 57.9% 12.2% 15.8% 10.8% 11.7% 8.9% 9.8% 5.5% 6.6% 5.8% 0.0% 9.0% 18.1% 2.1% 3.6% 1.1% 3.4% 0.8% 2.0% 6.3% 9.2% 80.7% 63.7% 1,028 1,000 1,028 1,000 1,028 1,000 1,028 1,000 1,028 1,000 1,028 1,000 Cannot get to the places needed Don't use this form of transport Not stated Page 82 of 216 City of Whittlesea – 2015 Household Survey Housing Dwelling structure Household respondents were asked: “How would you describe the structure of this dwelling?” Consistent with the results recorded in the two previous Household Surveys, the overwhelming majority of respondent households (92.0%) were currently residing in separate detached houses. Dwelling structure City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Structure Separate detached house Townhouse or Duplex Multi-unit, apartment, flat / shop top housing Other Not stated Total households 2015 Number Percent 2014 2013 786 42 17 9 146 92.0% 4.9% 2.0% 1.1% 86.6% 6.5% 5.0% 1.9% 145 91.5% 2.7% 4.7% 1.1% 105 1,000 100% 1,028 999 There was some variation in this result across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The lower than average proportion of respondent households living in separate houses in Thomastown and Epping North. The slightly higher than average proportion of respondent households living in separate houses in Mernda. The higher than average proportion of respondent households living in townhouses / duplexes in Epping North and to a lesser extent South Morang. The slightly higher than average proportion of respondent households living in apartments in Thomastown. Page 83 of 216 City of Whittlesea – 2015 Household Survey Dwelling structure by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Structure Separate detached house Townhouse or Duplex Multi-unit, apartment, flat / shop top housing Other Not stated Bundoora Lalor T'town Epping Epping North Mill Park 89.9% 3.8% 2.5% 3.8% 13 95.7% 1.4% 1.4% 1.4% 17 84.8% 7.6% 7.6% 0.0% 18 91.1% 5.1% 2.5% 1.3% 15 75.3% 20.5% 1.4% 2.7% 11 97.2% 2.8% 0.0% 0.0% 12 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 98.7% 1.3% 0.0% 0.0% 9 89.0% 9.8% 1.2% 0.0% 5 100.0% 0.0% 0.0% 0.0% 8 96.7% 1.6% 0.0% 1.6% 6 88.6% 5.7% 4.3% 1.4% 14 94.0% 1.5% 0.0% 4.5% 9 85 87 78 67 84 76 Total households Structure Separate detached house Townhouse or Duplex Multi-unit, apartment, flat / shop top housing Other Not stated Total households Housing situation Household respondents were asked: “How would you describe the current housing situation of this household?” In 2015, the Household Survey found that a little less than half of the respondent households fully owned their home, a result that has been consistent at this level for many years. As in previous years, a slightly smaller but still significant proportion of respondent households (40.7% up from 39.3%) were purchasing their home. A little less than one-sixth of respondent households were renting their current home. This result is also in line with previous Household Surveys over a long period of time, although down marginally on the 19.7% recorded in 2014. Housing situation City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Situation Fully own this home Purchasing this home Renting this home Renting from Office of Housing Other Not stated Total households Page 84 of 216 2015 Number Percent 2014 2013 2012 2011 2007 392 368 135 3 7 95 43.3% 40.7% 14.9% 0.3% 0.8% 39.7% 39.3% 19.7% 0.7% 0.7% 139 43.3% 40.0% 14.9% 0.8% 1.0% 100 47.1% 39.9% 12.8% na 0.2% 18 45.0% 42.7% 12.3% na na 42 45.5% 41.0% 13.4% na na 84 1,000 100% 1,028 999 1,049 1,112 782 City of Whittlesea – 2015 Household Survey There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Bundoora, Lalor, Thomastown, and the Rural North owning their home outright. The lower than average proportion of respondent households from Epping North, Mernda, and Doreen owning their home outright. The higher than average proportion of respondent households from Epping North, Mernda, and Doreen purchasing their home. The lower than average proportion of respondent households from Bundoora, Lalor, Thomastown, and the Rural North purchasing their home. The higher than average proportion of respondent households from Epping North renting their home. The lower than average proportion of respondent households from Mill Park and the Rural North renting their home. Housing situation by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Situation Fully own this home Purchasing this home Renting this home Renting from Office of Housing Other Not stated Total households Situation Fully own this home Purchasing this home Renting this home Renting from Office of Housing Other Not stated Total households Bundoora Lalor T'town Epping Epping North Mill Park 55.4% 26.5% 16.9% 0.0% 1.2% 9 51.3% 26.3% 19.7% 1.3% 1.3% 10 52.1% 28.8% 19.2% 0.0% 0.0% 11 41.8% 39.2% 16.5% 0.0% 2.5% 15 15.2% 55.7% 29.1% 0.0% 0.0% 5 48.1% 44.3% 5.1% 1.3% 1.3% 4 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 47.9% 41.1% 11.0% 0.0% 0.0% 12 38.1% 45.2% 16.7% 0.0% 0.0% 3 18.3% 69.0% 12.7% 0.0% 0.0% 7 23.8% 65.1% 11.1% 0.0% 0.0% 4 48.0% 38.7% 13.3% 0.0% 0.0% 9 71.2% 24.7% 4.1% 0.0% 0.0% 3 85 87 78 67 84 76 Page 85 of 216 City of Whittlesea – 2015 Household Survey Housing payments Household respondents were asked: “What is the home loan repayment or rent payment on this dwelling per month?” The median weekly housing payment of respondent households in the 2015 Household Survey was $374 per week. This result is a combination of the following: The median weekly mortgage payment was $417 per week in 2015, a decline of 7.4% on the 2014 median of $450 and similar to the $412 recorded in 2013. The median weekly rental payment was $337 per week in 2015, a decline of less than one percent on the 2014 median of $340, but similar to the 2013 median of $338. Home loan or rent repayments City of Whittlesea - 2015 Household Survey (Number and percent of households with a mortgage or rental payments providing a response) 2015 Number Percent Response 2014 2013 2012 $1 - $99 per week $100 - $199 per week $200 - $299 per week $300 - $399 per week $400 - $499 per week $500 or more per week Not stated 12 38 57 157 88 101 52 2.6% 8.4% 12.6% 34.7% 19.4% 22.3% 1.3% 4.9% 16.5% 30.4% 21.1% 25.8% 57 1.2% 4.2% 17.9% 35.6% 15.8% 25.3% 71 2.1% 7.8% 14.7% 28.4% 19.8% 26.5% 19 Total households 505 100% 530 501 543 Home loan or rent repayments City of Whittlesea - 2015 Household Survey (Number and percent of households with a mortgage or rental payments providing a response) Response $1 - $99 per week $100 - $199 per week $200 - $299 per week $300 - $399 per week $400 - $499 per week $500 or more per week Not stated Total households Page 86 of 216 2015 Mortgagees 2014 2013 2012 2015 2014 Rental 2013 2012 3.5% 9.7% 10.8% 21.8% 23.4% 30.8% 44 0.9% 5.0% 15.5% 15.4% 25.6% 37.6% 37 1.6% 5.1% 16.8% 23.8% 19.3% 33.4% 51 2.1% 7.7% 11.4% 20.6% 23.1% 34.8% 12 0.8% 5.4% 19.2% 63.8% 10.0% 0.8% 8 1.8% 4.8% 18.5% 59.7% 12.2% 3.0% 20 1.7% 0.8% 21.5% 65.3% 7.4% 5.0% 20 2.3% 8.5% 25.2% 53.2% 9.7% 0.0% 6 368 349 360 411 138 181 141 132 City of Whittlesea – 2015 Household Survey There was significant variation in the median weekly housing costs across the twelve precincts comprising the City of Whittlesea; with respondent households from Mill Park, Thomastown, and Lalor reporting lower housing costs, and respondent households from Doreen, the Rural North, Mernda, and Bundoora reporting somewhat higher housing costs. Median rent / mortgage payments City of Whittlesea - 2015 Household Survey ($ per week) $500 $452 $450 $429 $421 $418 $411 $410 $400 $399 $374 $367 $358 $350 $348 $341 $333 $300 $250 $200 $150 $100 $50 $0 Home loan or rent repayments by precinct City of Whittlesea - 2015 Household Survey (Number and percent of households with a mortgage or rental payments providing a response) Response $1 - $99 per week $100 - $199 per week $200 - $299 per week $300 - $399 per week $400 - $499 per week $500 or more per week Not stated Total households Response $1 - $99 per week $100 - $199 per week $200 - $299 per week $300 - $399 per week $400 - $499 per week $500 or more per week Not stated Total households Bundoora Lalor T'town Epping Epping North Mill Park 0.0% 5.9% 8.8% 32.4% 14.7% 38.2% 2 5.7% 17.1% 11.4% 45.7% 14.3% 5.7% 1 0.0% 12.1% 21.2% 39.4% 6.1% 21.2% 2 2.6% 2.6% 12.8% 53.8% 17.9% 10.3% 5 1.6% 3.2% 14.3% 27.0% 33.3% 20.6% 4 6.1% 12.1% 15.2% 33.3% 12.1% 21.2% 7 36 36 35 44 67 40 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 0.0% 14.7% 8.8% 26.5% 20.6% 29.4% 4 2.3% 14.0% 9.3% 20.9% 30.2% 23.3% 9 1.9% 0.0% 11.3% 32.1% 20.8% 34.0% 5 0.0% 0.0% 7.0% 25.6% 32.6% 34.9% 5 12.1% 6.1% 15.2% 24.2% 24.2% 18.2% 6 0.0% 14.3% 9.5% 19.0% 23.8% 33.3% 0 38 52 58 48 39 21 Page 87 of 216 City of Whittlesea – 2015 Household Survey Housing stress Household respondents were asked: “Have the household’s monthly rental or mortgage payments placed stress on the household’s finances in the last twelve months?” This question relating to the perception of housing related financial stress was included for the first time in the 2015 Household Survey. Metropolis Research has an identical question in the Governing Melbourne research project, conducted annually across metropolitan Melbourne since 2010. A little more than half (51.0%) of rental and mortgagee respondent households reported that their housing costs place no or low stress on the households’ finances. This is slightly lower than the 59.1% average across metropolitan Melbourne in 2014. A little less than one-third (31.6%) of rental and mortgagee respondent households reported that they are experiencing moderate housing related financial stress. Of most importance is the fact that a little more than one-sixth (17.3%) reported heavy housing related financial stress. This result is significantly higher than the metropolitan Melbourne average of 5.5% as recorded in the 2014 Governing Melbourne research. The average for the eight growth area councils across metropolitan Melbourne in 2014 was 3.9%. Housing related financial stress City of Whittlesea - 2015 Household Survey (Number & percent of mortgagee & rental households providing a response) Stress 2015 Number Percent metro. Melb.* No stress Low stress Moderate stress Heavy stress Can't say / not applicable 121 121 150 82 32 25.5% 25.5% 31.6% 17.3% 27.8% 31.3% 35.4% 5.5% 61 Total 506 100% 406 (*) Metropolis Research, 2014 Governing Melbourne There was some interesting variation in these results between mortgagee and rental household respondents. Rental household respondents were more likely than mortgagee household respondents to report heavy, and somewhat less likely to report moderate housing related financial stress. Page 88 of 216 City of Whittlesea – 2015 Household Survey Housing related financial stress City of Whittlesea - 2015 Household Survey (Percent of mortgagee and rental respondent households providing a response) 100% Heavy stress 90% Moderate stress Low stress 80% 70% 15.2% 22.3% 60% 50% 40% 33.3% 27.3% 30% 20% 10% 25.6% 25.2% Mortgagees Renters 0% There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Lalor and Mill Park reporting no housing related financial stress. The lower than average proportion of respondent households from Epping North, Whittlesea Township, and the Rural North reporting no housing related financial stress. The higher than average proportion of respondent households from Epping North and the Rural North reporting low housing related financial stress. The lower than average proportion of respondent households from Thomastown and Mill Park reporting low housing related financial stress. The higher than average proportion of respondent households from Blossom Park and Whittlesea Township reporting moderate housing related financial stress. The lower than average proportion of respondent households from Bundoora and Lalor reporting moderate housing related financial stress. The higher than average proportion of respondent households from Thomastown reporting heavy housing related financial stress. The lower than average proportion of respondent households from South Morang and the Rural North reporting heavy housing related financial stress. Page 89 of 216 City of Whittlesea – 2015 Household Survey Housing related financial stress by precinct City of Whittlesea - 2015 Household Survey (Number and percent of mortgagee and rental households providing a response) Stress No stress Low stress Moderate stress Heavy stress Can't say / not applicable Total Stress No stress Low stress Moderate stress Heavy stress Can't say / not applicable Total Bundoora Lalor T'town Epping Epping North Mill Park 29.4% 26.5% 20.6% 23.5% 2 34.3% 25.7% 22.9% 17.1% 1 21.9% 15.6% 34.4% 28.1% 3 17.5% 30.0% 30.0% 22.5% 4 9.8% 37.7% 36.1% 16.4% 6 34.2% 18.4% 34.2% 13.2% 2 36 36 35 44 67 40 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 20.0% 28.6% 40.0% 11.4% 3 29.8% 31.9% 29.8% 8.5% 5 23.6% 23.6% 36.4% 16.4% 3 27.7% 21.3% 34.0% 17.0% 1 13.9% 30.6% 41.7% 13.9% 3 16.7% 50.0% 27.8% 5.6% 3 38 52 58 48 39 21 Period of residence Respondents were asked: “How long has the person lived at this address?” In 2015 there was a decline in the proportion of respondents who had lived at the current address for less than five years compared to 2014 (33.5% down from 40.8%), and a commensurate increase in the proportion who had lived at the current address for more than five years (66.5% up from 59.2%). These results do reinforce the fact that even in established precincts of the City of Whittlesea, a significant proportion of respondents will have moved within the last five years, and many of these movements are within the local area. Period of residence at current address City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Period 2015 Number Percent 2014 2012 2007 2002 1997 Less than one year One to less than five years Five to less than ten years Ten years or more Not stated 267 666 592 1,262 88 9.6% 23.9% 21.2% 45.3% 12.9% 27.9% 18.6% 40.6% 107 10.9% 28.8% 17.5% 42.8% 80 12.0% 23.7% 22.2% 42.1% 60 11.8% 26.9% 16.8% 44.7% 58 9.3% 28.9% 21.6% 40.2% 76 Total 2,875 100% 3,031 2,924 2,291 2,734 2,518 Page 90 of 216 City of Whittlesea – 2015 Household Survey Period of residence at current address by precinct City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% 90% One to less than five years 80% Less than one year 70% 60% 62.0% 9.4% 17.4% Pa rk 5.8% 15.1% 11.0% 2.3% 3.7% W M i ll 5.2% 15.9% al No rth Bl os so m Pa rk 9.6% Ru r W of 9.1% 24.4% 17.3% La lo r an g n Ci ty 23.9% hi hi ttl ttl es es ea ea To w ns hi p Bu nd oo ra 16.3% 8.3% 12.1% 4.1% M or nd a M er Ep pi ng No r th 0% 5.9% 17.9% 31.5% as to w 14.6% Do re en 10% 30.1% 23.8% So ut h 45.5% 20% ng 30% Ep pi 40% Th om 50% There was some variation in this result across the twelve precincts comprising the City of Whittlesea, with particular attention drawn to the following: Respondents from Epping North, South Morang, and Lalor were marginally more likely than average to have been at the current address for less than one year. Respondents from Epping North, Mernda, and to a lesser extent Thomastown and Doreen were more likely than average to have lived at the current address for one to less than five years. Respondents from Lalor, Blossom Park, and the Rural North were less likely to have lived at the current address for one to less than five years. Respondents from Mernda and Doreen were more likely than average to have lived at the current address for five to less than ten years. Respondents from Thomastown and the Rural North were less likely than average to have lived at the current address for five to less than ten years. Respondents from Bundoora, Lalor, Mill Park, Blossom Park, and the Rural North were more likely than average to have lived at the current address for ten years or more. Respondents from Mernda and Doreen, and the Epping North were less likely than average to have lived at the current address for more than ten years. Page 91 of 216 City of Whittlesea – 2015 Household Survey Period of residence at current address by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Period Less than one year One to less than five years Five to less than ten years Ten years or more Not stated Total Period Less than one year One to less than five years Five to less than ten years Ten years or more Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 9.4% 17.3% 14.1% 59.2% 9 15.9% 9.1% 11.6% 63.4% 22 4.1% 31.5% 16.0% 48.4% 2 12.1% 23.8% 13.0% 51.1% 8 14.6% 62.0% 16.4% 6.9% 1 5.8% 17.4% 17.8% 59.1% 12 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 3.7% 11.0% 18.8% 66.5% 5 16.3% 17.9% 29.6% 36.2% 4 5.9% 45.5% 41.4% 7.2% 0 8.3% 30.1% 55.1% 6.5% 1 5.2% 24.4% 21.1% 49.3% 4 2.3% 15.1% 10.5% 72.1% 5 277 261 222 217 217 177 Previous location of residence Respondents living at their current address less than five years were asked: “Where did the person live previously?” Consistent with the results recorded in previous years, approximately half of these respondents had previously lived in the City of Whittlesea. Metropolis Research does note that this result has declined marginally in each of the last three Household Surveys, down from 55.0% in 2012 to 48.8% in 2015. It is observed that approximately one-fifth of respondents (21.3% up from 18.4%) who had moved in the last five years had previously lived in the north eastern region (the region containing the City of Whittlesea). Approximately ten percent of respondents who had moved in the last five years had previously lived interstate or overseas, a result that has been relatively stable since 2013. Page 92 of 216 City of Whittlesea – 2015 Household Survey Previous region of residence City of Whittlesea - 2015 Household Survey (Number & percent of respondents 5 yrs & over at current address less than 5 yrs providing a response) Region 2015 Number Percent 2014 2013 2012 City of Whittlesea North eastern Melbourne Interstate / International North western Melbourne Inner eastern Melbourne Outer western Melbourne Regional / Rural Victoria Inner Melbourne Outer eastern Melbourne Southern Melbourne South eastern Melbourne Mornington Peninsula Not stated 382 167 83 48 34 23 17 9 7 6 4 3 149 48.8% 21.3% 10.6% 6.1% 4.3% 2.9% 2.2% 1.1% 0.9% 0.8% 0.5% 0.4% 51.5% 18.4% 9.5% 4.2% 5.5% 3.0% 0.9% 3.3% 1.5% 0.8% 0.9% 0.3% 220 52.4% 21.9% 10.5% 3.2% 1.9% 2.4% 2.0% 2.2% 1.7% 1.8% 0.1% na 116 55.0% 20.6% 6.7% 4.1% 2.5% 4.7% 1.2% 1.0% 1.3% 1.5% 1.2% na 33 Total 932 100% 1,194 903 939 There was some interesting variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from Blossom Park, Mernda, Whittlesea Township, and the Rural North previously living in the City of Whittlesea. The lower than average proportion of respondents from Bundoora previously living in the City of Whittlesea. The higher than average proportion of respondents from Lalor, and Doreen previously living in the north eastern region of Melbourne. The higher than average proportion of respondents from Epping North, Mill Park, and Whittlesea Township previously living interstate / overseas. The lower than average proportion of respondents from Lalor, Blossom Park, and the Rural North previously living interstate / overseas. The higher than average proportion of respondents from Bundoora and to a lesser extent Blossom Park previously living in the inner eastern region of Melbourne. The slightly higher than average proportion of respondents from Bundoora previously living in inner Melbourne and regional / rural Victoria. The slightly higher than average proportion of respondents from Doreen previously living in the outer eastern region of Melbourne. The slightly higher than average proportion of respondents from the Rural North previously living in southern Melbourne. Page 93 of 216 City of Whittlesea – 2015 Household Survey Previous region of residence by precinct City of Whittlesea - 2015 Household Survey (Number & percent of respondents 5 yrs & over at current address less than 5 yrs providing a response) Region City of Whittlesea North eastern Melbourne Interstate / International North western Melbourne Inner eastern Melbourne Outer western Melbourne Regional / Rural Victoria Inner Melbourne Outer eastern Melbourne Southern Melbourne South eastern Melbourne Mornington Peninsula Not stated Total Region City of Whittlesea North eastern Melbourne Interstate / International North western Melbourne Inner eastern Melbourne Outer western Melbourne Regional / Rural Victoria Inner Melbourne Outer eastern Melbourne Southern Melbourne South eastern Melbourne Mornington Peninsula Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 35.7% 14.3% 10.7% 0.0% 17.9% 1.8% 7.1% 7.1% 1.8% 1.8% 0.0% 1.8% 12 42.6% 46.3% 1.9% 3.7% 3.7% 0.0% 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% 4 43.0% 18.0% 11.6% 18.8% 1.4% 2.9% 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% 9 56.2% 16.4% 5.5% 9.6% 5.5% 0.0% 0.0% 1.4% 1.4% 2.7% 1.4% 0.0% 10 50.5% 11.3% 23.1% 4.8% 1.1% 4.3% 0.5% 0.5% 0.0% 0.0% 1.6% 2.2% 24 39.4% 24.2% 21.2% 0.0% 3.0% 9.1% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 23 68 58 78 83 210 56 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 61.5% 15.4% 0.0% 10.3% 10.3% 2.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1 50.0% 16.3% 11.3% 5.0% 5.0% 5.0% 3.8% 3.8% 0.0% 0.0% 0.0% 0.0% 8 69.8% 14.0% 8.1% 1.2% 0.0% 3.5% 3.5% 0.0% 0.0% 0.0% 0.0% 0.0% 28 36.1% 38.9% 4.2% 0.0% 9.7% 1.4% 2.8% 0.0% 6.9% 0.0% 0.0% 0.0% 11 57.1% 24.5% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% 2.0% 14 69.2% 19.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% 7.7% 0.0% 0.0% 4 40 88 114 83 63 30 Potential emigration Respondents were asked: “Does the person expect to move from this dwelling within the next twelve months?” There was a significant decline in the 2015 Household Survey in the proportion of respondents definitely moving from their current dwelling in the next twelve months, declining from 14.5% in 2014 to 3.5% in 2015. The proportion of respondents potentially moving from their current address in the next twelve months also declined, but only marginally from 8.1% to 7.7%. Metropolis Research does note that this question has been somewhat volatile in recent years, with the proportion of respondents not moving in the next twelve months varying from a high of 91.9% in 2012, to a low of 65.1% in 2013. Page 94 of 216 City of Whittlesea – 2015 Household Survey Potential to move from current address within 12 months City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Response 2015 Number Percent 2014 2013 2012 Yes - definitely Yes - possibly No Can't say 101 220 2,184 370 3.5% 7.7% 76.0% 12.9% 14.5% 8.1% 67.4% 9.9% 15.1% 9.8% 65.1% 10.0% 91.9% na Total 2,875 100% 3,031 2,892 2,924 8.1% There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The slightly higher than average proportion of respondents from Epping and South Morang potentially moving from their current dwelling in the next twelve months. The slightly lower than average proportion of respondents form Blossom Park and Lalor potentially moving from their current dwelling in the next twelve months. Potential to move from current address within 12 months by precinct City of Whittlesea - 2015 Household Survey (Percent of total respondents) 50% 45% Possibly 40% Definitely 35% 30% 25% 20% 15% 5% 8.8% 7.7% 5.0% 2.8% 3.5% 5.4% 7.8% 1.8% 6.2% 2.3% 5.9% 2.4% 2.9% 2.9% 2.4% 2.0% So u th Ep pi n g M or an Ep g pi ng No rth M er nd a W B un hi ttl do es or ea a To w Ci ns ty hi of p W hi ttl es ea Th om as to w n Do re en Ru ra lN or th M i ll Pa Bl rk os so m Pa rk 0% 4.9% 13.0% 13.0% 10.2% 11.7% 8.3% 4.2% 2.7% 4.4% 2.3% La lo r 10% There was some variation in these results based on the respondents’ age, gender and preferred language spoken at home, with attention drawn to the following: Young children and young adults were slightly more likely than average to potentially move from their current address within the next twelve months. Older adults and senior citizens were significantly less likely to potentially move from their current address within the next five years. English speaking respondents were marginally but not measurably more likely than non-English speaking respondents to potentially move from their current address in the next twelve months. Page 95 of 216 City of Whittlesea – 2015 Household Survey Potential to move from current address within 12 months City of Whittlesea - 2015 Household Survey (Percent of total respondents) 50% 45% Possibly 40% Definitely 35% 30% 25% 20% 15% 10% 5% 0% 14.3% 11.8% 5.1% 2.3% 11.4% 9.4% 1.9% 5.1% 6.9% 5.9% 5.1% 3.6% 2.2% 1.6% 1.9% 8.0% 7.5% 9.0% 2.8% 4.3% 4.0% 5.7% 2.8% Potential future suburb of residence Respondents potentially moving within 12 months were asked: “Where is the person most likely to move?” Of the 322 respondents potentially moving from their current address in the next five years and able to nominate a potential future suburb of residence, a little more than half (57.7%) reported that they will potentially stay within the City of Whittlesea. A further 12.9% anticipate staying within the north eastern region of Melbourne (the region containing the City of Whittlesea). Potential future region of residence City of Whittlesea - 2015 Household Survey (Number & percent of respondents potentially moving within 12 months providing a response) Region 2015 Number Percent 2014 2013 2012 City of Whittlesea Interstate / International Inner Melbourne North eastern Melbourne South eastern Melbourne Inner eastern Melbourne North western Melbourne Outer western Melbourne Southern Melbourne Regional / Rural Victoria Mornington Peninsula Outer eastern Melbourne Not stated 112 16 10 25 1 8 4 0 3 7 7 1 128 57.7% 8.2% 5.2% 12.9% 0.5% 4.1% 2.1% 0.0% 1.5% 3.6% 3.6% 0.5% 56.2% 13.9% 11.2% 10.4% 2.8% 2.0% 1.6% 0.8% 0.8% 0.4% 0.0% 0.0% 438 64.1% 4.2% 5.1% 11.0% 0.0% 2.5% 1.3% 0.4% 0.0% 8.0% 3.0% 0.4% 482 62.1% 2.5% 1.9% 15.5% 0.0% 5.6% 3.7% 1.2% 0.0% 7.5% 0.0% 0.0% 75 Total 322 100% 689 719 236 Page 96 of 216 City of Whittlesea – 2015 Household Survey A little less than ten percent of these respondents anticipate moving interstate or overseas, and a small proportion anticipate moving to inner Melbourne or inner eastern Melbourne. The following table provides the precinct level results for this question, although caution should be exercised in the interpretation of these results given the very small sample of respondents potentially leaving their current address in the next twelve months. Potential future region of residence City of Whittlesea - 2014 Household Survey (Number & percent of respondents potentially moving within 12 months) Region City of Whittlesea Interstate / International Inner Melbourne North eastern Melbourne South eastern Melbourne Inner eastern Melbourne North western Melbourne Outer western Melbourne Southern Melbourne Regional / Rural Victoria Mornington Peninsula Outer eastern Melbourne Not stated Total Region City of Whittlesea Interstate / International Inner Melbourne North eastern Melbourne South eastern Melbourne Inner eastern Melbourne North western Melbourne Outer western Melbourne Southern Melbourne Regional / Rural Victoria Mornington Peninsula Outer eastern Melbourne Not stated Total Bundoora Lalor T'town Epping Epping North Mill Park 57.6% 0.0% 15.2% 15.2% 0.0% 12.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 27 78.9% 10.5% 0.0% 0.0% 10.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 32 76.0% 24.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 42 43.5% 0.0% 34.8% 17.4% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% 24 51.4% 2.9% 17.1% 0.0% 0.0% 8.6% 11.4% 8.6% 0.0% 0.0% 0.0% 0.0% 49 14.3% 50.0% 14.3% 0.0% 14.3% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% 47 60 51 67 47 84 61 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 66.7% 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 48 76.2% 14.3% 4.8% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 28 61.1% 0.0% 0.0% 38.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 38 7.1% 0.0% 28.6% 64.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 29 73.1% 23.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% 0.0% 52 50.0% 50.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 28 57 49 56 43 78 32 Page 97 of 216 City of Whittlesea – 2015 Household Survey Communication and consultation Preferred methods to communicate with Council Household respondents were asked: “How would you and members of your household prefer to communicate with Council when you have a Council matter to deal with?” A total of 874 respondent households (87.4%) identified at least one method by which their household would prefer to communicate with Council when they have a matter to deal with, an almost identical result to that recorded in 2014. Telephone remains far and away the most commonly preferred method of communicating with Council, identified by two-thirds (66.9%) of respondent households in 2015, up from 57.9% in 2014. Approximately one-third of respondent households prefer to contact Council via email (34.2%), or to contact Council in person at a Council office (32.5%). The proportion of respondent households that preferred to contact Council via traditional mail declined for the second consecutive year, down from 29.4% in 2013 to 21.2% in 2015. It is also observed that the proportion of respondent households preferring to contact Council via social media (Facebook and Twitter) essentially doubled in 2015, up from 4.7% in 2013 and 3.7% in 2014 to 7.4% in 2015. Preferred methods of communicating with Council City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Telephone Email In person at Council office Mail City of Whittlesea website Mobile phone app Through public meetings Facebook Twitter Other Total responses Total households providing response Page 98 of 216 2015 Number Percent 2014 2013 57.9% 37.0% 29.0% 27.7% 12.7% 8.3% 5.2% 3.3% 0.4% 1.0% 61.5% 33.7% 32.7% 29.4% 14.5% 5.6% 5.2% 3.5% 1.2% 0.8% 1,884 1,875 1,880 874 (87.4%) 891 915 669 342 325 212 132 66 59 62 11 6 66.9% 34.2% 32.5% 21.2% 13.2% 6.6% 5.9% 6.2% 1.1% 0.6% City of Whittlesea – 2015 Household Survey There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from South Morang preferring to contact Council by telephone. The lower than average proportion of respondent households from Mill Park preferring to contact Council by telephone. The higher than average proportion of respondent households from Epping North, Blossom Park, Mernda, and Doreen preferring to contact Council by email. The lower than average proportion of respondent households from Lalor and Thomastown preferring to contact Council by email. The higher than average proportion of respondent households from Mill Park and South Morang preferring to contact Council in person at the Council office. The lower than average proportion of respondent households from Mernda preferring to contact Council by traditional mail. The higher than average proportion of respondent households from South Morang, Mernda, and Doreen preferring to contact Council via the Council website. The higher than average proportion of respondent households from Epping North, Mernda, and Doreen preferring to contact Council via a mobile phone app. The higher than average proportion of respondent households from Mernda and Doreen preferring to contact Council by Facebook. Page 99 of 216 City of Whittlesea – 2015 Household Survey Preferred methods of communicating with Council by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Telephone Email In person at Council office Mail City of Whittlesea website Mobile phone app Through public meetings Facebook Twitter Other Total households Total households providing response Response Telephone Email In person at Council office Mail City of Whittlesea website Mobile phone app Through public meetings Facebook Twitter Other Total households Total households providing response Bundoora Lalor T'town Epping Epping North Mill Park 65.2% 34.8% 30.4% 23.9% 15.2% 6.5% 5.4% 3.3% 0.0% 0.0% 66.3% 20.9% 27.9% 25.6% 8.1% 1.2% 3.5% 4.7% 1.2% 0.0% 67.9% 26.2% 22.6% 17.9% 10.7% 1.2% 9.5% 2.4% 1.2% 2.4% 68.1% 34.0% 29.8% 22.3% 11.7% 8.5% 1.1% 4.3% 1.1% 0.0% 61.9% 46.4% 25.0% 21.4% 17.9% 13.1% 6.0% 11.9% 0.0% 1.2% 57.8% 37.3% 45.8% 24.1% 7.2% 3.6% 4.8% 3.6% 1.2% 0.0% 170 137 136 170 172 154 80 (87.0%) 75 (87.2%) 68 (81.0%) 81 (86.2%) 73 (86.9%) 73 (88.0%) Blossom Park South Morang Mernda Doreen Whittlese a Rural North 65.9% 47.1% 36.5% 21.2% 12.9% 9.4% 3.5% 7.1% 2.4% 0.0% 78.2% 32.2% 40.2% 17.2% 20.7% 8.0% 8.0% 9.2% 2.3% 1.1% 73.1% 42.3% 29.5% 11.5% 21.8% 17.9% 9.0% 19.2% 0.0% 0.0% 70.1% 53.7% 28.4% 22.4% 23.9% 13.4% 9.0% 13.4% 1.5% 1.5% 63.1% 27.4% 36.9% 20.2% 9.5% 8.3% 10.7% 3.6% 0.0% 1.2% 68.4% 36.8% 39.5% 22.4% 6.6% 3.9% 2.6% 0.0% 1.3% 1.3% 175 189 175 159 152 139 71 (83.5%) 84 (96.6%) 68 (87.2%) 59 (88.1%) 76 (90.5%) 70 (92.1%) Publications received and read Household respondents were asked: “Which of the following publications does your household regularly receive and which does your household usually read?” There was no significant variation in the proportion of respondent households receiving and reading the eight publications included in the Household Survey. The results can best be summarised as follows: Whittlescene – A little less than half of the respondent households received the publication (43.8% up from 43.2%), and almost all these respondent households read the publication (38.9% down from 39.7%). Whittlesea Leader – More than half of the respondent households received the publication (57.5% down from 61.2%), and a similar proportion of respondent households read the publication (57.6% up from 57.2%). Page 100 of 216 City of Whittlesea – 2015 Household Survey City of Whittlesea Community Calendar – A little more than one-third of respondent households received the publication (37.2% up from 34.8%), and almost all of these respondent households read the publication (31.9% up from 28.8%). Northern Star Weekly – A little less than one-quarter of respondent households receive the publication (22.4% up from 20.7%), and three-quarters of these respondent households read the publication (16.4% down from 17.3%). It is noted that less than ten percent of respondents either received or read any of the four other publications listed on the survey form (North Central Review, Whittlesea Town Crier, Community Kalori, and newspapers / magazines in a language other than English). Newspapers / publications regularly received City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Council's newsletter "Whittlescene" Whittlesea Leader Northern Star Weekly North Central Review Whittlesea Town Crier Community Kalori Newspaper / Magazine in LOTE City of Whittlesea Community Calendar Other publication 2015 Number Percent 2014 2013 2012 43.2% 61.2% 20.7% 6.1% 4.8% 4.0% 4.4% 34.8% 2.8% 39.9% 65.8% na 4.7% 4.6% 4.3% 4.8% na 3.2% 22.7% 42.5% na na na na 3.1% na 4.3% 1,838 1,871 1,682 1,150 726 (72.6%) 745 755 539 2014 2013 2012 39.7% 57.2% 17.3% 4.8% 4.4% 2.7% 3.8% 28.8% 2.0% 36.4% 59.7% na 5.0% 5.8% 3.2% 5.3% na 3.8% 18.5% 37.4% na na na na 4.6% na 5.1% 1,600 1,652 1,521 1,098 681 (68.1%) 697 686 492 438 575 224 47 71 48 34 372 29 Total responses Total households providing response 43.8% 57.5% 22.4% 4.7% 7.1% 4.8% 3.4% 37.2% 2.9% Newspapers / publications regularly read City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Council's newsletter "Whittlescene" Whittlesea Leader Northern Star Weekly North Central Review Whittlesea Town Crier Community Kalori Newspaper / Magazine in LOTE City of Whittlesea Community Calendar Other publication Total responses Total households providing response 2015 Number Percent 389 576 164 20 54 25 28 319 25 38.9% 57.6% 16.4% 2.0% 5.4% 2.5% 2.8% 31.9% 2.5% Page 101 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the publications received by respondent households across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from the Rural North receiving Whittlescene. The higher than average proportion of respondent households from Bundoora, Blossom Park, South Morang, Doreen, and Whittlesea Township receiving the Whittlesea Leader. The higher than average proportion of respondents from Epping and South Morang receiving the Northern Star Weekly. The higher than average proportion of respondent households from Doreen reading the Community Kalori. The higher than average proportion of respondent households from Whittlesea Township and the Rural North receiving the Whittlesea Town Crier. The higher than average proportion of respondent households from Blossom Park and the Rural North receiving the City of Whittlesea Community Calendar. Newspapers / publications regularly received by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Bundoora Lalor T'town Epping Epping North Mill Park Council's newsletter "Whittlescene" Whittlesea Leader Northern Star Weekly North Central Review Whittlesea Town Crier Community Kalori Newspaper / Magazine in LOTE City of Whittlesea Community Calendar Other publication 43.5% 66.3% 8.7% 4.3% 5.4% 2.2% 2.2% 37.0% 3.3% 48.8% 57.0% 29.1% 8.1% 8.1% 4.7% 7.0% 36.0% 3.5% 36.9% 53.6% 23.8% 4.8% 4.8% 6.0% 3.6% 34.5% 1.2% 38.3% 63.8% 31.9% 5.3% 6.4% 3.2% 3.2% 31.9% 3.2% 34.5% 39.3% 14.3% 7.1% 4.8% 4.8% 4.8% 26.2% 2.4% 49.4% 59.0% 18.1% 2.4% 2.4% 0.0% 1.2% 43.4% 2.4% 159 174 142 176 116 148 Total responses Total households providing response 70 (76.1%) 65 (75.6%) 55 (65.5%) 72 (76.6%) 48 (57.1%) 58 (69.9%) Response Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North Council's newsletter "Whittlescene" Whittlesea Leader Northern Star Weekly North Central Review Whittlesea Town Crier Community Kalori Newspaper / Magazine in LOTE City of Whittlesea Community Calendar Other publication 48.2% 70.6% 17.6% 5.9% 9.4% 3.5% 4.7% 49.4% 7.1% 46.0% 65.5% 36.8% 2.3% 10.3% 1.1% 2.3% 37.9% 2.3% 47.4% 32.1% 24.4% 3.8% 3.8% 1.3% 3.8% 41.0% 3.8% 34.3% 62.7% 9.0% 3.0% 3.0% 34.3% 3.0% 28.4% 1.5% 47.6% 67.9% 9.5% 7.1% 39.3% 6.0% 3.6% 42.9% 4.8% 59.2% 31.6% 6.6% 6.6% 26.3% 0.0% 1.3% 52.6% 3.9% 184 178 126 120 192 143 Total responses Total households providing response Page 102 of 216 67 (78.8%) 71 (81.6%) 55 (70.5%) 46 (68.7%) 65 (77.4%) 54 (71.1%) City of Whittlesea – 2015 Household Survey There was some variation in the publications read by respondent households across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Whittlesea Township and the Rural North reading Whittlescene. The higher than average proportion of respondent households from Mill Park, Blossom Park, and Whittlesea Township reading the Whittlesea Leader. The higher than average proportion of respondent households from South Morang reading the Northern Star Weekly. The higher than average proportion of respondent households from the Rural North reading the North Central Review. The higher than average proportion of respondent households from Whittlesea Township and the Rural North reading the Whittlesea Town Crier. The higher than average proportion of respondent households from Doreen reading the Community Kalori. The higher than average proportion of respondent households from Blossom Park and the Rural North reading the City of Whittlesea Community Calendar. Newspapers / publications regularly read by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Bundoora Lalor T'town Epping Epping North Mill Park Council's newsletter "Whittlescene" Whittlesea Leader Northern Star Weekly North Central Review Whittlesea Town Crier Community Kalori Newspaper / Magazine in LOTE City of Whittlesea Community Calendar Other publication 37.0% 57.6% 5.4% 0.0% 1.1% 0.0% 3.3% 32.6% 2.2% 38.4% 55.8% 19.8% 1.2% 0.0% 1.2% 3.5% 34.9% 2.3% 36.9% 53.6% 16.7% 3.6% 2.4% 2.4% 4.8% 32.1% 1.2% 34.0% 64.9% 18.1% 1.1% 2.1% 0.0% 0.0% 24.5% 1.1% 31.0% 35.7% 13.1% 3.6% 2.4% 2.4% 4.8% 25.0% 4.8% 44.6% 69.9% 16.9% 0.0% 2.4% 0.0% 2.4% 34.9% 2.4% 128 135 129 137 103 144 Total responses Total households providing response 58 (63.0%) 57 (66.3%) 53 (63.1%) 68 (72.3%) 45 (53.6%) 63 (75.9%) Response Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North Council's newsletter "Whittlescene" Whittlesea Leader Northern Star Weekly North Central Review Whittlesea Town Crier Community Kalori Newspaper / Magazine in LOTE City of Whittlesea Community Calendar Other publication 45.9% 72.9% 15.3% 1.2% 5.9% 1.2% 2.4% 47.1% 4.7% 35.6% 60.9% 28.7% 1.1% 9.2% 1.1% 2.3% 29.9% 2.3% 41.0% 33.3% 17.9% 3.8% 7.7% 0.0% 0.0% 33.3% 5.1% 34.3% 50.7% 4.5% 1.5% 3.0% 28.4% 3.0% 19.4% 1.5% 52.4% 69.0% 7.1% 6.0% 50.0% 2.4% 6.0% 36.9% 6.0% 59.2% 47.4% 15.8% 17.1% 43.4% 1.3% 3.9% 51.3% 5.3% 167 149 111 98 198 186 Total responses Total households providing response 68 (80.0%) 58 (66.7%) 52 (66.7%) 41 (61.2%) 64 (76.2%) 62 (81.6%) Page 103 of 216 City of Whittlesea – 2015 Household Survey Preferred sources of information about neighbourhood services and issues Household respondents were asked: “How would you and members of your household prefer to find out about Council services, news, events and activities in your local neighbourhood?” The 2015 Household Survey results reinforce the findings in previous years; that the most commonly preferred sources of information about local neighbourhood services and issues are printed publications sent directly to the household through the mailbox. The most commonly preferred source of information remains Whittlescene (58.0% up from 50.3%), and local newspaper articles and advertisements (45.4% down from 47.3%), and a dedicated column in the Whittlesea Leader (32.2% up from 26.8%). Approximately one-third (31.4% up from 22.5%) prefer information to be sent with the rates notice. The proportion of respondent households preferring information via social media increased marginally in 2015 (13.7% up from 11.5%). The proportion of respondents preferring information via multilingual radio or local radio more broadly continues to decline (4.4% down from 5.5%). Preferred methods of finding information on services / issues City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Council newsletter "Whittlescene" Local newspaper articles & advertisements Direct mail / letter / brochures Dedicated column in Whittlesea Leader Information sent with the rates notice Facebook Self-service on Council website Council e-newsletter via email SMS / mobile phone text Mobile phone app Multilingual radio * Video update via website or social media Segment on local radio Twitter Other Total responses Total households providing response 2015 Number Percent 2014 2013 2012 2007 50.3% 47.3% na 26.8% 22.5% 9.9% 9.6% 13.1% 8.6% 8.7% 2.9% 2.4% 2.6% 1.6% 1.1% 54.3% 24.7% na 35.2% 22.7% 5.7% 11.0% 13.8% 5.2% 5.7% 5.1% na 5.0% 0.9% 1.3% 23.8% 33.8% na na na na 11.5% na na na 3.7% na 2.7% na 1.6% 26.7% 55.5% na na na na 9.1% na na na 5.6% na 5.1% na 1.0% 2,610 2,132 1,905 1,189 1,229 863 (86.3%) 82.7% 88.6% 48.6% 81.0% 580 454 380 322 314 125 98 98 82 68 26 25 18 12 8 58.0% 45.4% 38.0% 32.2% 31.4% 12.5% 9.8% 9.8% 8.2% 6.8% 2.6% 2.5% 1.8% 1.2% 0.8% (*) formally Ethnic radio There was some variation in this result across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: Page 104 of 216 City of Whittlesea – 2015 Household Survey The lower than average proportion of respondent households from Doreen preferring information from Whittlescene. The higher than average proportion of respondent households from Mill Park and South Morang preferring information via local newspaper articles / advertisements. The lower than average proportion of respondent households from Mernda and Doreen preferring information via local newspaper articles / advertisements. The higher than average proportion of respondent households from Whittlesea Township preferring information via a dedicated column in the Whittlesea Leader. The higher than average proportion of respondent households from Mernda and Doreen preferring information via Facebook. The higher than average proportion of respondent households from Blossom Park preferring information via a Council email newsletter. Preferred methods of finding information on services / issues by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Council newsletter "Whittlescene" Local newspaper articles & advertisements Dedicated column in Whittlesea Leader Direct mail / letter / brochures Information sent with the rates notice Facebook Twitter Self-service on Council website Video update via website or social media Council e-newsletter via email Mobile phone app SMS / mobile phone text Segment on local radio Multilingual radio * Other Total responses Total households providing response Response Council newsletter "Whittlescene" Local newspaper articles & advertisements Dedicated column in Whittlesea Leader Direct mail / letter / brochures Information sent with the rates notice Facebook Twitter Self-service on Council website Video update via website or social media Council e-newsletter via email Mobile phone app SMS / mobile phone text Segment on local radio Multilingual radio * Other Total responses Total households providing response Bundoora Lalor T'town Epping Epping North Mill Park 58.7% 47.8% 33.7% 37.0% 31.5% 3.3% 0.0% 14.1% 2.2% 10.9% 5.4% 7.6% 0.0% 4.3% 1.1% 59.3% 41.9% 27.9% 45.3% 30.2% 9.3% 1.2% 8.1% 2.3% 4.7% 3.5% 10.5% 2.3% 2.3% 1.2% 63.1% 41.7% 27.4% 34.5% 28.6% 13.1% 1.2% 6.0% 3.6% 4.8% 6.0% 9.5% 2.4% 7.1% 0.0% 54.3% 39.4% 28.7% 34.0% 23.4% 12.8% 2.1% 10.6% 1.1% 8.5% 6.4% 5.3% 0.0% 1.1% 2.1% 64.3% 45.2% 26.2% 39.3% 26.2% 14.3% 3.6% 11.9% 3.6% 11.9% 10.7% 15.5% 3.6% 3.6% 0.0% 55.4% 54.2% 38.6% 31.3% 33.7% 9.6% 1.2% 7.2% 1.2% 9.6% 7.2% 7.2% 2.4% 2.4% 1.2% 237 215 209 216 235 218 80 (87.0%) 75 (87.2%) 69 (82.1%) 77 (81.9%) 69 (82.1%) 71 (85.5%) Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 56.5% 51.8% 44.7% 44.7% 41.2% 8.2% 1.2% 15.3% 5.9% 16.5% 8.2% 14.1% 1.2% 1.2% 0.0% 57.5% 56.3% 34.5% 52.9% 29.9% 17.2% 2.3% 11.5% 4.6% 13.8% 8.0% 5.7% 1.1% 1.1% 0.0% 60.3% 33.3% 28.2% 28.2% 38.5% 29.5% 0.0% 12.8% 2.6% 14.1% 12.8% 5.1% 1.3% 0.0% 0.0% 49.3% 35.8% 29.9% 35.8% 29.9% 20.9% 0.0% 11.9% 1.5% 13.4% 7.5% 10.4% 3.0% 1.5% 0.0% 59.5% 53.6% 48.8% 40.5% 52.4% 6.0% 0.0% 4.8% 0.0% 14.3% 6.0% 6.0% 2.4% 1.2% 1.2% 61.8% 39.5% 36.8% 35.5% 40.8% 0.0% 0.0% 11.8% 2.6% 11.8% 3.9% 5.3% 3.9% 0.0% 1.3% 264 258 208 168 249 194 74 (87.1%) 84 (96.6%) 67 (85.9%) 58 (86.6%) 76 (90.5%) 68 (89.5%) Page 105 of 216 City of Whittlesea – 2015 Household Survey Contact with Council Method of contacting Household respondents were asked: “Over the last twelve months, have you or any member of your household contacted Council?” A new question was included in the 2015 Household Survey asking respondent households if any members had contacted Council in the last twelve months. A total of 605 households representing a little less than two-thirds (60.5%) reported that household members had contacted Council in the last twelve months. A little less than half of the respondent households (46.1%) had contacted Council via telephone, with a little less than one-fifth (18.0%) contacting Council in person. Metropolis Research notes that these results are generally consistent with those recorded elsewhere across metropolitan Melbourne. Method of contact with Council City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Method Telephone conversation In person E-mail or via website In writing Via Social media Text message Total responses Respondents identifying at least one method 2015 Number Percent 461 180 92 71 6 4 46.1% 18.0% 9.2% 7.1% 0.6% 0.4% 814 605 (60.5%) There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Bundoora, Whittlesea Township, and the Rural North contacting Council via the telephone. The higher than average proportion of respondent households from the Rural North contacting Council in person. The higher than average proportion of respondent households from the Rural North contacting Council in writing. Page 106 of 216 City of Whittlesea – 2015 Household Survey Method of contact with Council by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Method Telephone conversation In person E-mail or via website In writing Via Social media Text message Total responses Bundoora Lalor T'town Epping Epping North Mill Park 53.3% 14.1% 12.0% 9.8% 1.1% 2.2% 46.5% 24.4% 5.8% 3.5% 0.0% 0.0% 48.8% 10.7% 6.0% 7.1% 0.0% 0.0% 45.7% 12.8% 8.5% 2.1% 1.1% 0.0% 39.3% 15.5% 15.5% 7.1% 3.6% 3.6% 39.8% 20.5% 6.0% 10.8% 0.0% 0.0% 85 69 61 66 71 64 Respondents identifying at least one method 59 (64.1%) 53 (61.6%) 47 (56.0%) 52 (55.3%) 50 (59.5%) 47 (56.6%) Method Telephone conversation In person E-mail or via website In writing Via Social media Text message Total responses Blossom Park South Morang Mernda Doreen Whittlese a Rural North 44.7% 21.2% 10.6% 7.1% 2.4% 2.4% 46.0% 23.0% 10.3% 10.3% 0.0% 0.0% 41.0% 15.4% 12.8% 3.8% 1.3% 0.0% 50.7% 22.4% 16.4% 6.0% 1.5% 0.0% 52.4% 16.7% 9.5% 6.0% 0.0% 0.0% 55.3% 26.3% 14.5% 17.1% 0.0% 0.0% 75 78 58 65 71 86 Respondents identifying at least one method 52 (61.2%) 60 (69.0%) 49 (62.8%) 43 (64.2%) 50 (59.5%) 52 (68.4%) Satisfaction with customer service Household respondents were asked: “On a scale of 0 (lowest) to 10 (highest), can you please rate your satisfaction with the customer service you received (in terms of the service received, not the outcome)?” Satisfaction with the customer service received by respondent households who had contacted Council in the last twelve months was rated at 6.41 out of a potential ten. This is solid level of satisfaction, reinforced by the fact that 39.9% of these respondent households were “very satisfied” (rating satisfaction eight to ten) with the customer service they received compared to just 11.0% who were dissatisfied (rating satisfaction zero to four). There was no measurable or significant variation in across the twelve precincts comprising the City of Whittlesea, although it is observed that respondent households from Whittlesea Township rated satisfaction somewhat, albeit not measurably higher than the municipal average. Page 107 of 216 City of Whittlesea – 2015 Household Survey Satisfaction with customer service by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 6.63 6.53 6.52 6.50 6.41 6.31 6.27 6.22 6.17 La lo r 6.67 6 a 6.93 Pa rk 7 n 8 6.08 6.07 5 4 3 2 1 M er th al No r nd th g gN or in Ru r in Ep p Ep p M or an g Bu Ci nd ty oo of ra W hi ttl es Bl ea os so m Pa rk th So u M i ll m as to w ee n Do r W hi ttl es ea Th o To w ns hi p 0 Satisfaction with customer service by precinct City of Whittlesea - 2015 Household Survey (Percent of respondent households providing a response) 100% 80% 37.1% 34.8% 41.7% 42.9% 60% 54.1% 39.9% 45.1% 37.3% 35.5% 38.5% 39.0% 43.9% 41.8% 40% 58.1% 59.1% 50.0% 48.2% 20% 4.8% 8.9% 49.1% 43.6% 49.1% 50.0% 46.1% 44.1% 37.9% 30.9% 9.8% 11.0% 11.3% 13.6% 14.5% 15.4% 16.9% 18.2% 27.3% Ru r al No r th ra Bu nd oo rk Pa nd a ss om Bl o La lo r M er Th om hi as ttl to es w ea n To w Ci ns ty hi of p W hi ttl es So ea ut h M or an Ep g pi ng No rth ee n g Very satisfied Neutral to somewhat satisfied Dissatisfied W M i ll Pa rk -40% 8.3% Do r -20% 6.1% Ep pi n 0% 36.1% Reasons for feeling less satisfied Household respondents were asked: “If rated less than 5, why does your household say that?” A list of the open-ended comments received from respondents dissatisfied with aspects of customer service is provided in an appendix to this report. Page 108 of 216 City of Whittlesea – 2015 Household Survey Community Sense of community Household respondents were asked: “On a scale of 0 (strongly disagree) to 10 (strongly agree), please rate your agreement with each of the following statements regarding the local community?” Respondent households were again in 2015 asked to rate their agreement with a set of statements relating to the local sense of community. Of the twelve statements included in both the 2014 and 2015 Household Surveys, respondent households rated their agreement with seven higher in 2015 than in 2014. It is noted however that only the increase in agreement with “people in my neighbourhood are accepting of people from other cultural / religious backgrounds” was statistically significant, increasing 6.5% from 6.01 to 6.40, although the wording of this statement did vary slightly from that used in the 2014 survey. The average agreement with five of the eleven statements declined slightly in 2015, although none of these declines was statistically significant. Agreement with selected sense of community statements City of Whittlesea - 2015 Household Survey (Index score scale 0 - 10) 10 9 8 7 6 5 4 3 2 1 0 6.56 6.40 6.26 6.09 5.91 5.47 5.47 5.44 5.39 5.29 4.93 4.78 4.28 Page 109 of 216 City of Whittlesea – 2015 Household Survey Agreement with selected sense of community statements City of Whittlesea - 2015 Household Survey (Percent of respondent households providing a response) 100% 80% 25.6% 60% 40% 20% 0% -20% -40% -60% 61.7% 37.6% 49.7% 44.8% 35.8% 41.1% 22.9% 22.0% 21.0% 24.6% 14.2% 24.6% 15.2% 37.9% 44.1% 36.8% 13.4% 53.5% 54.1% 51.8% 47.1% 57.2% 45.8% 49.8% 43.6% 12.7% 12.7% 17.3% 20.1% 22.1% 23.6% 23.9% 27.2% 28.3% 28.6% 29.6% 35.0% 43.0% Strongly agree Neutral to somewhat agree Disagree Agreement with the thirteen statements can best be summarised as follows: Solid agreement – with each of “I / we have adequate time to spend with friends / family”, “people in my neighbourhood are accepting of people from other cultural / religious backgrounds”, “I / we could turn to the neighbours for help”, “I / we often stop and chat with someone from my local community”, “the community has a distinct character, it is a special place”. Mild agreement – with each of “most people in my local community can be trusted”, “my / our neighbourhood has a strong sense of community”, “it is easy to find out about activities and events available locally”, “it is easy to find out what services are available for residents”, “I / we feel part of the local community”. Mild disagreement – with each of “people in my community get involved in local issues”, “there are opportunities to have a real say on issues that are important to us”, and “I / we participate in community activities and events”. Page 110 of 216 City of Whittlesea – 2015 Household Survey Agreement with selected "sense of community" statements City of Whittlesea - 2015 Household Survey (Number and index score scale 0 - 10) Aspect I / we have adequate time to spend with friends / family People in my neighbourhood are accepting of people from other cultural / religious backgrounds In times of need, I / we could turn to the neighbours for help I / we often stop and chat with someone from my local community The community has a distinct character, it is a special place Most people in my local community can be trusted My / our neighbourhood has a strong sense of community It is easy to find out about activities and events available locally It is easy to find out what services are available for residents I / we feel part of the local community People in my community get involved in local issues There are opportunities to have a real say on issues that are important to us I / we participate in community activities and events Survey Number 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 na na 861 na 756 824 851 825 859 na 831 862 841 800 830 824 772 821 848 800 843 845 799 849 827 801 839 831 778 836 810 712 778 800 746 797 na 782 846 Lower Agreement Mean Upper na na 6.39 na 5.85 6.25 5.83 6.01 6.06 na 5.83 5.91 5.56 5.67 5.76 4.94 5.58 5.31 4.82 5.21 5.31 5.02 5.48 5.27 4.90 5.51 5.21 4.68 4.87 5.12 4.49 4.87 4.77 4.26 4.73 4.61 na 4.06 4.09 na nn 6.56 na 6.01 6.40 6.03 6.21 6.26 na 6.01 6.09 5.71 5.83 5.91 5.10 5.73 5.47 4.99 5.37 5.47 5.19 5.65 5.44 5.07 5.69 5.39 4.85 5.04 5.29 4.65 5.04 4.93 4.43 4.90 4.78 na 4.24 4.28 na na 6.74 na 6.17 6.56 6.23 6.40 6.45 na 6.19 6.27 5.86 5.98 6.06 5.26 5.89 5.63 5.16 5.53 5.63 5.36 5.83 5.61 5.24 5.86 5.56 5.02 5.22 5.46 4.82 5.21 5.08 4.60 5.07 4.95 na 4.42 4.47 Page 111 of 216 City of Whittlesea – 2015 Household Survey Attention is drawn to the fact that more than one-third of respondent households disagreed that there are opportunities to have a real say on issues that are important to us (35.0% up from 30.5%), and I / we participate in local activities and events (43.0% down from 43.9%). Agreement with selected "sense of community" statements City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Aspect The community has a distinct character, it is a special place My / our neighbourhood has a strong sense of community People in my community get involved in local issues I / we participate in community activities and events I / we feel part of the local community In times of need, I / we could turn to the neighbours for help Most people in my local community can be trusted People in my neighbourhood are accepting of people from other cultural / religious backgrounds I / we often stop and chat with someone from my local community It is easy to find out what services are available for residents It is easy to find out about activities and events available locally There are opportunities to have a real say on issues that are important to us I / we have adequate time to spend with friends / family Survey Disagree Neutral to somewhat Agree Strongly Agree Can't say 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 15.6% 14.6% 12.7% 33.6% 24.8% 23.9% 39.1% 26.8% 28.6% na 43.9% 43.0% 35.4% 28.7% 27.2% 25.4% 21.4% 22.1% 29.0% 16.8% 23.6% na 14.1% 12.7% na 21.2% 20.1% 32.4% 23.7% 29.6% 32.4% 25.5% 28.3% 41.7% 30.5% 35.0% na na 17.3% 61.5% 60.3% 61.7% 48.0% 56.5% 54.1% 47.7% 59.5% 57.2% na 43.5% 43.6% 48.3% 55.0% 51.8% 35.1% 38.5% 36.8% 52.8% 59.6% 53.5% na 57.3% 49.7% na 44.6% 44.1% 49.0% 49.5% 45.8% 46.8% 47.3% 47.1% 46.0% 54.6% 49.8% na na 37.9% 22.9% 25.1% 25.6% 18.4% 18.7% 22.0% 13.2% 13.7% 14.2% na 12.6% 13.4% 16.3% 16.3% 21.0% 39.5% 40.1% 41.1% 18.2% 23.6% 22.9% na 28.6% 37.6% na 34.2% 35.8% 18.6% 26.8% 24.6% 20.8% 27.2% 24.6% 12.3% 14.9% 15.2% na na 44.8% 158 228 170 151 228 157 189 316 222 na 246 154 168 250 164 148 203 141 174 256 179 na 272 176 na 197 138 172 227 161 154 229 151 199 282 203 na na 139 The following graphs provide the precinct level results for these statements. Metropolis Research notes that in general terms, respondent households from Whittlesea Township, Mernda, Doreen, and the Rural North tended to rate agreement higher than average, whilst respondent households from Epping, Blossom Park, and Bundoora tended to rate agreement somewhat lower than average. Page 112 of 216 City of Whittlesea – 2015 Household Survey There was measurable variation across the municipality in agreement that “the community has a distinct character, it’s a special place”, with respondent households from Whittlesea Township rating agreement measurably higher than average. The community has a distinct character, it's a special place by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6.88 6.57 6.31 6.30 5.91 5.82 5.81 La lo r 6.37 nd a al No rth Do re So en ut h M Ci or ty an of g W hi ttl es ea M i ll Pa Ep rk pi ng No rth 6 5.80 5.69 5.60 5 5.54 5.40 4 3 2 1 W h' rk Pa ng Bl o ss om n Ep pi as to w or a m do Bu n Th o se a Ru r M er To w ns hi p 0 There was measurable and significant variation in agreement across the municipality with the statement “my / our neighbourhood as a strong sense of community”, with respondent households from Whittlesea Township, the Rural North, Doreen, and Mernda rating agreement measurably and significantly higher than the municipal average. My / our neighbourhood has a strong sense of community by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6.84 6 6.46 6.25 6.10 5.50 5 5.47 5.39 5.37 5.28 5.27 5.17 5.13 5.07 4 3 2 1 or a do rk Bu n Bl os so m Pa Pa rk M i ll m as to w n g in Ep p Th o M or an g in gN or th Ep p se a th So u hi ttl e La lo r W a nd M er ee n Do r al No rth Ru r of Ci ty W h' se a To w ns hi p 0 Page 113 of 216 City of Whittlesea – 2015 Household Survey There was measurable and significant variation across the municipality in agreement with the statement “people in my community get involved in local issues”, with respondent households from Whittlesea Township, Doreen, the Rural North, and Mernda rating agreement measurably higher than the municipal average. People in my community get involved in local issues by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6.76 6.23 6 5.90 5.55 5.24 5 5.23 4.93 4.73 4.57 4 4.55 4.56 4.54 4.24 3 2 1 0 a 'se W w To p hi ns r Do n ee or la N r th Ru h a er M nd ut So h or M g an or gN in p Ep ty Ci th le itt W of a se h P i ll M k ar m so os l B Pa rk r lo La g or in p Ep a o nd Bu m o Th w to as n There was measurable and significant variation across the municipality in agreement that “I / we participate in community activities and events”, with respondent households from Whittlesea Township, the Rural North and Doreen rating agreement measurably higher, and those from Epping rating it measurably lower. I / we participate in community activities and events by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 5.90 6 5.38 5 5.28 5.24 4.72 4 4.44 4.28 4.08 4.08 4.06 4.05 4.01 3.15 3 2 1 Page 114 of 216 g a in Ep p do or n Bu n as to w m La lo r Th o rk Pa Pa rk ss om Bl o M i ll se a th W hi ttl e gN or of Ci ty Ep p in an g a M or nd th M er So u ee n Do r th al No r Ru r W hi ttl es ea To w ns hi p 0 City of Whittlesea – 2015 Household Survey There was measurable and significant variation across the municipality in agreement that “I / we feel part of the local community”, with respondent households from Whittlesea Township rating agreement measurably higher, and respondent households from Epping rating agreement measurably lower. I / we feel part of the local community by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6.92 6.02 6 5.98 5.79 5.33 5.62 5.29 5.22 5.20 5 5.17 5.16 4.75 4 4.45 3 2 1 W g in Ep p in Pa rk gN or th Th om as to w n Bu nd oo ra Bl o Ci ty Ep p ss om La lo r hi ttl e se a Pa rk So u of W M i ll an g a M or nd th M er Do r ee n th al No r h' se a Ru r To w ns hi p 0 There was measurable and significant variation across the municipality in agreement that “in times of need, I / we could turn to the neighbours for help”, with respondent households from the Rural North rating agreement measurably higher, and respondent households from Lalor rating agreement measurably lower. In times of need, I / we could turn to the neighbours for help by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7.83 7 6.99 6.93 6.78 6.74 6 6.42 6.34 6.26 6.01 5.99 5.89 5.68 5 5.29 4 3 2 1 La lo r Pa or ss om Bl o do rk a g in Bu n Ep p th gN or se a in W Ep p hi ttl e Pa rk of an g M or th So u m as to w n a nd Th o M er p ee n Do r ns hi To w M i ll Ci ty W h' se a Ru r al No r th 0 Page 115 of 216 City of Whittlesea – 2015 Household Survey There was measurable and significant variation across the municipality in agreement that “most people in the local community can be trusted”, with respondent households from the Rural North and Whittlesea Township rating agreement measurably higher than average, and respondents households from Epping rating agreement measurably lower. Most people in the local community can be trusted by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6.67 6.42 6 5.83 5.82 5.78 5.59 5.52 5 5.47 5.43 5.29 5.18 5.05 4.80 4 3 2 1 g in rk Ep p Pa La lo r ss om Bl o Pa Ep rk pi ng Ci No ty rth of W hi ttl es ea Bu nd oo ra Th om as to w n M i ll nd a M er an g So ut h M or ee n p Do r ns hi To w h' se a W Ru r al No r th 0 There was no measurable variation across the municipality in agreement that “people in my neighbourhood are accepting of people from other backgrounds”, although it is observed that respondent households from Blossom Park rated agreement somewhat higher than the municipal average. People in my neighbourhood are accepting of people from other backgrounds by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 6.88 6.61 6.61 6.55 6.52 6.51 6.51 6 6.40 6.32 ns hi 7 th 8 6.27 6.19 6.08 5 4 3 2 1 Page 116 of 216 n m as to w ng Ep pi Th o p ee n Do r aT ow gN or W h' se se a Ep pi n W hi ttl e La lo r Ci ty of nd a Ru ra lN or So th ut h M or an g Bu nd oo ra M er Pa rk M i ll Bl o ss om Pa rk 0 6.06 City of Whittlesea – 2015 Household Survey There was measurable and significant variation across the municipality in agreement that “I / we often stop and chat with someone from my local community”, with respondent households from the Whittlesea Township and the Rural North rating agreement measurably higher than the municipal average. I / we often stop and chat with someone from my local community by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7.65 7.13 7 6.67 6.50 6.27 6 6.09 6.06 6.03 5.95 5.94 5.80 5.71 5.59 5 4 3 2 1 W g in Ep p th a gN or Ep p in do or n Bu n as to w m rk Pa rk Th o M i ll Pa Bl o ss om La lo r hi ttl e W Ci ty of So u se a an g a M or nd th M er ee n Do r th al No r Ru r h' se a To w ns hi p 0 There was measurable and significant variation across the municipality in agreement that “it is easy to find out about what services are available for residents”, with respondent households from the Rural North, Whittlesea Township, and Mernda rating agreement measurably higher than the municipal average. It is easy to find out about what services are available for residents by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6 5 6.23 6.09 6.04 5.62 5.52 5.46 5.40 5.39 5.31 5.21 5.21 5.00 4.85 4 3 2 1 La lo r g in Ep p ee n in gN or th Bu nd oo ra Ep p Do r Ru ra lN W or h' se th aT ow ns hi p M er nd a M i ll Pa Th rk om as to w So n ut h M or an Bl g os so m Ci ty Pa of rk W hi ttl es ea 0 Page 117 of 216 City of Whittlesea – 2015 Household Survey There was measurable and significant variation across the municipality in agreement that “it is easy to find out about activities and events available locally”, with respondent households from Whittlesea Township, the Rural North, and Mernda rating agreement measurably higher than the municipal average. It is easy to find out about activities and events available locally by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6.34 6 6.31 6.18 5.74 5.54 5 5.51 5.45 5.44 5.44 5.24 5.17 5.13 4.97 4 3 2 1 La lo r ng a Ep pi Bu n do or th n gN or in Ep p Th o m as to w se a ee n hi ttl e Ci ty of So u W Do r Pa rk M or Pa th M i ll an g rk a nd ss om M er Bl o W h' se a To w ns hi p Ru ra lN or th 0 There was no measurable variation across the municipality in agreement that “there are opportunities to have a real say on issues that are important to us”. There are opportunities to have a real say on issues that are important to us by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6 5.06 4.94 4.91 4.86 4.90 4.78 4.73 La lo r 5.18 an g 5.24 5 4.68 4.59 4.53 4 3 2 1 ng Ep pi ss om Pa rk ra Bl o Bu nd oo M or se a th So u W hi ttl e ee n Do r of Ci ty th Ru ra lN or Pa rk M i ll th gN or nd a Ep pi n n Page 118 of 216 M er as to w m Th o W h' se aT ow ns hi p 0 4.17 City of Whittlesea – 2015 Household Survey There was some measurable variation across the municipality in agreement that “I / we have adequate time to spend with friends / family”, with respondent households from Lalor rating agreement measurably and significantly higher than the municipal average. I / we have adequate time to spend with friends / family by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7.45 7 7.01 6.74 6.83 6.72 6.56 6.43 6 6.43 6.26 6.23 n ee Pa 6.09 6.03 5.88 5 4 3 2 1 0 r lo La a 'se W h w To hi ns p th u So or M g an Ru or la N r th o Th m w to as ty Ci n W of h le itt a se or o nd Bu a i ll M rk Pa g in p Ep r Do o Bl om ss rk a er M nd p Ep or gN th in Participation in community groups Respondents were asked: “Does the person participate in any community groups?” There was a small decline in the proportion of respondents participating in at least one of the fourteen listed community groups, declining from 57.7% in 2014 to 49.5% in 2015. There was a change to the description of one type of community group in 2015, with “volunteer and welfare” split into “volunteer” and “welfare”. The most commonly identified types of community groups remained the same as those identified in both the 2014 and 2013 Household Surveys; that being church / religious groups (14.1% down from 19.4%), sports clubs (13.8% down from 15.2%), and gym or exercise groups (11.9% down from 13.8%). As in previous years, it is observed that no more than five percent of respondents participated in any of the eleven other listed types of community groups. Page 119 of 216 City of Whittlesea – 2015 Household Survey Participation in community groups City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Response Church / religious Sports clubs Gym or excerise Volunteer * Seniors groups Playgroups Service clubs Arts & cultural Environmental / gardening / agricultural Nationality groups New parents' group Business groups Welfare groups * Political parties Other Total responses Respondents participating in at least one group 2015 Number Percent 2014 2013 19.4% 15.2% 13.8% na 3.3% 3.4% 2.0% 1.5% 1.8% 2.1% 1.9% 1.0% na 0.1% 7.0% 15.5% 15.0% 12.7% na 3.5% na 1.3% 2.8% 0.6% 1.2% 2.2% 1.3% na 0.4% 7.4% 1,972 2,427 2,141 1,422 (49.5%) 57.7% 55.2% 428 418 362 152 104 72 69 54 43 27 27 27 25 3 161 14.1% 13.8% 11.9% 5.0% 3.4% 2.4% 2.3% 1.8% 1.4% 0.9% 0.9% 0.9% 0.8% 0.1% 5.3% (*) formerly volunteer and welfare There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The slightly higher than average proportion of respondents from Epping North participating in church / religious groups. The higher than average proportion of respondents from South Morang, Mernda, Doreen, and Whittlesea Township participating in sports clubs. The slightly higher than average proportion of respondents from Whittlesea Township and the Rural North participating in volunteer groups. The slightly higher than average proportion of respondents from Mernda participating in new parents’ groups. Page 120 of 216 City of Whittlesea – 2015 Household Survey Participation in community groups by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Bundoora Lalor T'town Epping Epping North Mill Park 19.3% 9.1% 14.4% 7.6% 3.8% 0.4% 2.7% 2.3% 0.4% 1.1% 0.0% 1.1% 1.1% 0.8% 3.4% 14.2% 8.7% 9.4% 4.7% 4.7% 1.6% 0.4% 2.4% 2.0% 1.6% 1.2% 0.0% 0.8% 0.0% 3.1% 18.6% 13.6% 15.4% 5.4% 6.3% 4.1% 1.8% 0.5% 1.4% 1.4% 0.0% 0.5% 0.0% 0.5% 7.7% 8.8% 10.0% 6.7% 6.3% 1.3% 2.1% 7.1% 1.3% 0.4% 0.8% 0.0% 0.4% 1.7% 0.0% 7.1% 21.8% 9.8% 12.7% 6.2% 0.7% 2.5% 1.8% 3.3% 1.1% 1.1% 2.2% 1.8% 0.7% 0.0% 5.5% 16.9% 9.8% 11.4% 3.9% 5.9% 3.9% 2.0% 1.6% 3.1% 0.4% 0.8% 0.4% 1.2% 0.0% 7.1% 178 139 170 129 196 174 Respondents participating in at least one group 42.8% 42.1% 54.3% 41.8% 48.0% 50.4% Response Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 15.5% 9.0% 10.5% 3.6% 5.4% 3.6% 1.8% 1.4% 2.9% 0.4% 0.7% 0.4% 1.1% 0.0% 6.5% 14.9% 23.0% 16.1% 2.3% 2.3% 1.1% 1.5% 3.4% 0.8% 1.1% 0.8% 1.5% 0.4% 0.0% 6.5% 9.5% 20.3% 12.2% 4.1% 2.3% 5.0% 2.7% 0.9% 0.5% 0.9% 4.1% 2.3% 0.0% 0.0% 3.6% 8.8% 32.3% 17.1% 7.4% 0.0% 2.8% 0.5% 1.8% 0.0% 0.0% 1.8% 3.2% 0.9% 0.0% 3.7% 17.5% 30.9% 11.5% 12.0% 5.5% 1.4% 5.5% 2.3% 3.7% 0.0% 0.5% 0.9% 2.3% 0.0% 5.5% 9.0% 16.9% 13.6% 11.9% 2.8% 1.1% 2.8% 2.3% 5.6% 0.0% 0.6% 1.1% 2.3% 0.0% 7.3% 174 198 151 174 216 137 46.6% 57.9% 48.2% 57.6% 60.8% 50.8% Response Church / religious Sports clubs Gym or excerise Volunteer * Seniors groups Playgroups Service clubs Arts & cultural Environmental / gardening / agricultural Nationality groups New parents' group Business groups Welfare groups * Political parties Other Total responses Church / religious Sports clubs Gym or excerise Volunteer * Seniors groups Playgroups Service clubs Arts & cultural Environmental / gardening / agricultural Nationality groups New parents' group Business groups Welfare groups * Political parties Other Total responses Respondents participating in at least one group (*) formerly volunteer and welfare Page 121 of 216 City of Whittlesea – 2015 Household Survey Volunteering Respondents were asked: “Does the person volunteer?” There was a change to the structure of this question in the 2015 Household Survey. In 2014 the question asked “does the person volunteer locally?”, and in 2015 the survey asked “does the person volunteer?’ with options for volunteer locally and volunteer non-locally. Consistent with the results recorded in 2014 and 2013, almost exactly ten percent of respondents aged fifteen years and over volunteered locally. It is observed that 3.5% of respondents volunteered non-locally. A total of 304 (12.8%) respondents aged fifteen years and over reported that they volunteer either locally or non-locally. Volunteer City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 yrs and over) Response Volunteer locally Volunteer non-locally No Total responses Respondents volunteering 2015 Number Percent 234 84 2,066 9.9% 3.5% 87.2% 2,384 2014 2013 10.4% 10.0% 89.6% 90.0% 2,379 2,345 304 (12.8%) There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with respondents from Whittlesea Township, Epping North, and Doreen more likely than average to volunteer locally. When examined by respondent profile, the following is observed: There was no meaningful variation in these results between English speaking and non-English speaking respondents. Female respondents were slightly more likely than male respondents to volunteer. Adults (36 to 45 years) and older adults (61 to 75 years) were marginally more likely than other respondents to volunteer. Page 122 of 216 City of Whittlesea – 2015 Household Survey Volunteer by precinct City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 yrs & over) 50% 45% non-local 40% Local 35% 30% 4.2% 25% 6.5% 4.2% th gN or in Ep p W hi ttl es ea To w ns hi p 0% 4.2% 3.5% 1.9% 6.1% 2.6% 18.8% 16.9% 4.5% 1.9% 2.4% 13.8% 11.4% 10.7% 8.3% 9.7% 9.9% 6.6% 5.7% 8.1% 6.7% as to Bl w n os so m Pa rk Ep pi ng M i ll Pa rk 5% 6.3% La lo r 10% 4.4% Th om 15% 29.2% Do re en Ru ra lN or th M er nd a B u Ci nd ty oo of ra W hi ttl es So ea ut h M or an g 20% Volunteer by respondent profile City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 yrs & over) 50% 45% non-local Local 40% 35% 30% 25% 20% 3.4% 15% 10% 1.7% 3.6% 5% 8.5% 6.9% 5.8% 3.7% 3.0% 13.5% 9.6% 3.5% 11.6% 12.1% 8.1% 11.6% 3.8% 3.3% 9.9% 9.7% 0% Page 123 of 216 City of Whittlesea – 2015 Household Survey Carers Respondents were asked: “Does the person care for someone to allow that person to stay in their home?” There was a modification to the structure of this question relating to carers in the 2015 Household Survey. In previous years the question was a simple yes / no, whereas in 2015 the responses were expanded to distinguish between caring for someone within this home, and caring for someone outside this home. Consistent with the results recorded in recent years, a little more than ten percent (11.1%) of respondents aged fifteen years and over reported caring for someone to allow that person to stay in their home. It is observed that the majority of these respondents care for someone within this home. Carer role for elderly or disabled household member City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 15 yrs and over) Response 2015 Number Percent Cares for someone within this home Cares for someone outside this home No and not stated 267 51 2,557 9.3% 1.8% 88.9% Total 2,875 100% 2014 2013 2012 2007 13.2% 10.5% 8.6% 7.0% 86.8% 89.5% 91.4% 93.0% 2,380 2,345 2,276 1,809 There was some variation in this result across the twelve precincts comprising the City of Whittlesea, with respondents from Epping North, Thomastown and to a lesser extent Lalor more likely than average to be caring for someone to allow that person to stay in their own home. When examined by respondent profile, the following is observed: Non-English speaking respondents were more likely than English speaking respondents to care for someone to allow that person to stay in their own home. Female respondents were more likely than male respondents care for someone to allow that person to stay in their own home. Older adults and senior citizens were more likely than other respondents to care for someone to allow that person to stay in their own home. Page 124 of 216 City of Whittlesea – 2015 Household Survey On-going carer role for elderly/disabled household member by precinct City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 yrs & over) 50% 45% 40% 35% 30% 25% 20% 20.1% 19.2% 17.8% 12.7% 12.0% 11.5% 11.3% 11.1% 10.7% 10.6% 10.0% 15% 7.5% 10% 6.9% 5% of ee n th Do r g al No r in Ep p W Ci ty Ru r or a W hi hi t ttl tle es se ea a To w ns hi Bl p os so m Pa rk do Pa rk Bu n a So u M i ll M er nd an g M or La lo r th m Th o Ep p in gN or th as to w n 0% On-going carer role for elderly or disabled household member by respondent profile City of Whittlesea - 2015 Household Survey (Percent of respondents aged 15 yrs & over) 50% 45% 40% 35% 30% 25% 18.1% 20% 13.1% 15% 14.0% 12.4% 20.2% 17.6% 15.5% 10.7% 10.4% 10% 5% 2.8% 0% Page 125 of 216 City of Whittlesea – 2015 Household Survey Safety in public areas Respondents were asked: “How safe does the person feel in the public areas of the City of Whittlesea during the day / at night?” These questions relating to the perception of personal safety both during the day and at night were included for the first time in the 2015 Household Survey. Attention is drawn to the fact that a significant proportion of respondents were unable or unwilling to provide a response to this question. The perception of safety in the public areas of the City of Whittlesea during the day was rated as somewhat or very safe by a little more than two-thirds (69.6%) of respondents. It is observed that less than ten percent (8.2%) of respondents rated the perception of safety during the day as somewhat or very unsafe. A significant picture is evident in relation to respondents’ perception of safety in the public areas of the City of Whittlesea at night. A little less than one-third of respondents (30.9%) rated their perception of safety in the public areas of the City of Whittlesea at night as somewhat or very safe, whilst more than one-third (41.4%) rated their perception of safety at night as somewhat or very unsafe. Safety in public areas of the City of Whittlesea during the day and at night City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Rating Very safe Somewhat safe Neutral Somewhat unsafe Very unsafe Can't say Total During the day Number Percent At night Number Percent 767 912 538 148 50 460 31.8% 37.8% 22.3% 6.1% 2.1% 164 548 635 659 295 574 7.1% 23.8% 27.6% 28.6% 12.8% 2,875 100% 2,875 100% There was measurable and significant variation in the perception of safety in the public areas of the City of Whittlesea during the day across the twelve precincts comprising the City of Whittlesea. Attention is drawn to the following: The higher than average proportion of respondents from South Morang, Mernda, Doreen, and the Rural North rating their perception of safety during the day as somewhat or very safe. The lower than average proportion of respondents from Bundoora, Lalor, and Epping rating their perception of safety during the day as somewhat or very safe. Page 126 of 216 City of Whittlesea – 2015 Household Survey The slightly higher than average proportion of respondents from Lalor and Epping rating their perception of safety during the day as somewhat or very unsafe. The lower than average proportion of respondents from South Morang, Mernda, Doreen, and the Rural North rating their perception of safety during the day as somewhat or very unsafe. Safety in public areas of the City of Whittlesea during the day by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Rating Very safe Somewhat safe Neutral Somewhat unsafe Very unsafe Can't say Total Rating Very safe Somewhat safe Neutral Somewhat unsafe Very unsafe Can't say Total Bundoora Lalor T'town Epping Epping North Mill Park 32.7% 27.7% 28.6% 6.8% 4.1% 44 25.7% 25.7% 35.1% 9.9% 3.5% 52 29.0% 34.4% 27.4% 4.8% 4.3% 35 29.7% 29.7% 27.2% 11.8% 1.5% 44 33.0% 42.9% 14.7% 6.3% 3.1% 51 25.3% 49.3% 17.8% 6.2% 1.3% 29 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 29.3% 40.2% 23.0% 6.3% 1.2% 21 39.8% 43.7% 16.0% 0.4% 0.0% 30 33.3% 46.1% 18.8% 1.8% 0.0% 57 41.7% 41.1% 12.6% 4.6% 0.0% 42 42.5% 33.2% 11.4% 7.8% 5.2% 24 46.8% 40.5% 7.6% 3.8% 1.3% 19 277 261 222 217 217 177 There was some variation in the perception of safety in the public areas of the City of Whittlesea during the day by respondent profile, with attention drawn to the following: Older adults and senior citizens were more likely than other respondents to rate their perception of safety during the day as unsafe. Female respondents were more likely than male respondents to rate their perception of safety during the day as unsafe. Non-English speaking respondents were more likely than English speaking respondents to rate their perception of safety during the day as unsafe. Page 127 of 216 City of Whittlesea – 2015 Household Survey Perception of safety in the public areas of Whittlesea during the day by respondent profile City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) Safe Unsafe 100% 80% 60% 40% 47.4% 48.9% 50.0% 50.2% 50.5% 51.0% 50.0% 51.3% 47.2% 47.5% 48.4% 53.8% 20% 0% 7.7% 8.3% 4.0% 7.2% 7.2% 7.3% 11.2% 10.0% 6.3% 9.8% 6.8% 11.3% -20% -40% There was some variation in the perception of safety in the public areas of the City of Whittlesea at night, across the twelve precincts comprising the City of Whittlesea. Attention is drawn to the following: The higher than average proportion of respondents from South Morang, Mernda, Doreen, Whittlesea Township, and the Rural North rating their perception of safety at night as very or somewhat safe. The lower than average proportion of respondents from Bundoora, Thomastown, and Epping rating their perception of safety at night as very safe. The higher than average proportion of respondents from Lalor and Thomastown rating their perception of safety at night as somewhat or very unsafe. The lower than average proportion of respondents from South Morang, Mernda, Doreen, Whittlesea Township, and the Rural North rating their perception of safety at night as somewhat or very unsafe. Page 128 of 216 City of Whittlesea – 2015 Household Survey Safety in public areas of the City of Whittlesea at night by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents providing a response) Rating Very safe Somewhat safe Neutral Somewhat unsafe Very unsafe Can't say Total Rating Very safe Somewhat safe Neutral Somewhat unsafe Very unsafe Can't say Total Bundoora Lalor T'town Epping Epping North Mill Park 4.4% 21.1% 33.3% 32.4% 8.8% 60 4.7% 22.4% 22.9% 29.7% 20.3% 62 7.6% 14.1% 25.9% 36.2% 16.2% 36 2.2% 19.4% 37.1% 22.6% 18.8% 53 11.9% 25.7% 26.6% 19.7% 16.1% 57 4.9% 25.4% 25.4% 30.7% 13.7% 49 264 254 221 239 275 254 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 2.5% 25.6% 29.8% 32.6% 9.5% 35 14.2% 29.3% 24.1% 27.2% 5.2% 29 6.7% 31.3% 31.9% 28.2% 1.8% 59 10.6% 30.4% 28.0% 23.6% 7.5% 56 10.2% 28.7% 18.6% 22.8% 19.8% 50 14.1% 31.0% 24.6% 23.9% 6.3% 35 277 261 222 217 217 177 There was some variation in the perception of safety in the public areas of the City of Whittlesea at night by respondent profile, with attention drawn to the following: Young children, children, older adults and senior citizens were more likely than other respondents to rate their perception of safety at night as unsafe. Female respondents were marginally more likely than male respondents to rate their perception of safety at night as unsafe. Non-English speaking respondents were marginally more likely than English speaking respondents to rate their perception of safety during the day as unsafe. Perception of safety in the public areas of Whittlesea at night by respondent profile City of Whittlesea - 2015 Household Survey (Percent of respondents providing a response) 100% Safe Unsafe 80% 60% 40% 20% 48.4% 48.9% 50.0% 50.2% 50.5% 51.0% 50.0% 51.3% 53.8% 47.2% 47.5% 47.4% 0% -20% 57.4% 35.6% 38.5% 41.8% 35.2% 37.7% 40.3% 41.9% 44.5% 37.0% 39.1% 52.9% -40% -60% Page 129 of 216 City of Whittlesea – 2015 Household Survey Unsafe locations Respondents were asked: “What are all the locations in the City of Whittlesea in which the person feels unsafe?” This question relating to locations in the City of Whittlesea in which respondents feel unsafe was included for the first time in this format in the 2015 Household Survey. Approximately one-third of respondents identified each of walking / cycling paths, train stations, and local parks as locations within the municipality in which they feel unsafe. Approximately one-fifth of respondents reported that they feel unsafe at bus or tram stops, and approximately one-sixth identified local shops and the local neighbourhood. Locations respondents feel unsafe in the City of Whittlesea City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Location Walking / cycling paths Train stations Local parks Bus or tram stops Local shops Local neighbourhood Total responses Respondents identifying at least one location 2015 Number Percent 1,144 1,050 1,028 591 473 443 39.8% 36.5% 35.8% 20.6% 16.5% 15.4% 4,729 2,008 (69.8%) There was some variation observed in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following. The higher than average proportion of respondents from Epping, Blossom Park, and South Morang identifying walking / cycling paths as locations in which they feel unsafe. The lower than average proportion of respondents from Doreen and the Rural North identifying walking / cycling paths as locations in which they feel unsafe. The higher than average proportion of respondents from Blossom Park identifying train stations as locations in which they feel unsafe. The higher than average proportion of respondents from Epping North identifying local parks as locations in which they feel unsafe. The lower than average proportion of respondents from South Morang, Doreen, and the Rural North identifying local parks as locations in which they feel unsafe. Page 130 of 216 City of Whittlesea – 2015 Household Survey The higher than average proportion of respondents from Blossom Park identifying bus or tram stops as locations in which they feel unsafe. The higher than average proportion of respondents from Doreen identifying local shops as locations in which they feel unsafe. The lower than average proportion of respondents from South Morang identifying local shops as locations in which they feel unsafe. Locations respondents feel unsafe in the City of Whittlesea by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondents) Location Walking / cycling paths Train stations Local parks Bus or tram stops Local shops Local neighbourhood Total responses Respondents identifying at least one location Location Walking / cycling paths Train stations Local parks Bus or tram stops Local shops Local neighbourhood Total responses Respondents identifying at least one location Bundoora Lalor T'town Epping Epping North Mill Park 44.3% 36.0% 35.6% 20.8% 17.4% 19.3% 33.5% 39.8% 41.7% 13.8% 11.8% 19.7% 43.0% 43.9% 41.6% 24.4% 19.9% 18.1% 49.0% 35.1% 35.6% 20.9% 18.0% 16.3% 34.5% 35.6% 45.1% 24.0% 15.3% 18.9% 36.6% 30.7% 37.4% 23.2% 18.9% 13.0% 458 407 422 418 477 406 65.5% 73.2% 76.9% 76.2% 65.1% 72.4% Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 48.4% 54.2% 37.2% 31.8% 16.2% 8.3% 46.7% 36.8% 26.1% 18.4% 5.4% 10.3% 33.3% 29.3% 32.4% 16.2% 18.5% 11.3% 28.6% 33.6% 24.9% 18.4% 25.3% 17.5% 35.0% 31.3% 38.2% 23.0% 20.3% 17.5% 27.1% 28.2% 23.2% 13.6% 22.0% 8.5% 543 375 313 322 359 217 78.0% 68.6% 61.3% 51.6% 66.8% 51.4% Gambling Respondents were asked: “What are all the forms of gambling that the person has participated in the last 12 months?” This question relating to the forms of gambling engaged in by respondents was asked for the first time in the 2015 Household Survey. Metropolis Research advises caution in the interpretation of these results given that the survey form was not confidential to each individual respondent, which will very likely have had an influence on the accuracy of the information provided by some respondents who may well not wish to share the reality of their gambling behaviour with other household members. Page 131 of 216 City of Whittlesea – 2015 Household Survey It is also important to remember that the survey form may well have been completed by an individual (e.g. a parent) on behalf of the entire household and therefore the information provided in relation to private behaviours such as gambling may not reflect the reality of individual household member’s actual behaviour. It is likely that due to the two issues discussed above, these results may well be an underestimate of the true level of gambling of respondents. Respondents were asked to identify from a pre-coded list all the forms of gambling in which they have participated in the last twelve months. A total of 1,507 respondents aged eighteen years and over reported that they engage in no gambling, and 196 respondents did not identify whether they engage in gambling or not. Almost one-quarter (24.8%) of adult respondents identified at least one form of gambling in which they have participated in the last twelve months, with pokies at a local venue (9.4%) the most common form of gambling. By way of comparison, the 2013 Household Survey found that 7.1% of respondents “play the pokies at local venues” and 3.4% “play the pokies at external venues”. In addition, 15.4% of respondents in 2013 reported that they engage in “other forms of gambling”. Forms of gambling participated in the last 12 months City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 18 years and over) Form Pokies at local venue TAB Pokies at non-local venues Casino Other forms of gambling Sports betting online On-track betting Total responses Respondents identifying at least one form 2015 Number Percent 212 170 127 126 108 83 31 9.4% 7.5% 5.6% 5.6% 4.8% 3.7% 1.4% 857 560 (24.8%) There was some minor variation in these results observed across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The slightly higher than average proportion of respondents from Whittlesea Township and the Rural North playing pokies at local venues. Respondents from Mernda were slightly more likely than average to gamble at the TAB. Respondents from South Morang were slightly more likely than average to gamble at the Casino. The slightly higher than average proportion of respondents from Mernda and Doreen participating in sports betting online. Page 132 of 216 City of Whittlesea – 2015 Household Survey Forms of gambling participated in the last 12 months by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 18 years and over) Form Pokies at local venue TAB Pokies at non-local venues Casino Other forms of gambling Sports betting online On-track betting Total responses Respondents identifying at least one form Form Pokies at local venue TAB Pokies at non-local venues Casino Other forms of gambling Sports betting online On-track betting Total responses Respondents identifying at least one form For Bundoora Lalor T'town Epping Epping North Mill Park 4.4% 6.2% 6.2% 7.9% 5.3% 2.6% 0.0% 9.9% 4.0% 3.5% 3.5% 6.4% 1.5% 1.0% 10.8% 7.0% 5.9% 4.8% 4.8% 3.2% 1.6% 13.7% 5.9% 4.4% 3.4% 5.9% 5.4% 2.9% 3.0% 3.5% 2.0% 5.5% 4.5% 2.5% 0.0% 9.2% 8.7% 7.1% 7.7% 5.1% 3.1% 0.5% 74 60 71 85 42 81 24.7% 21.3% 28.0% 25.4% 16.5% 24.0% Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 3.1% 5.2% 1.3% 5.2% 3.5% 2.2% 0.4% 8.0% 11.9% 7.5% 9.5% 2.5% 4.0% 1.0% 12.7% 14.7% 7.3% 6.0% 3.3% 7.3% 4.0% 5.8% 7.2% 5.8% 2.2% 2.2% 7.2% 1.4% 15.2% 10.1% 8.9% 2.5% 8.2% 2.5% 0.0% 17.0% 6.5% 8.5% 2.6% 3.9% 3.9% 4.6% 48 89 83 44 75 72 16.2% 27.4% 30.0% 21.7% 32.9% 30.7% When focused on playing the pokies, it is observed that respondents from Whittlesea Township were somewhat more likely than average to play the pokies at either local or external venues. It is also observed that respondents from Epping North and Blossom Park were somewhat less likely than average to play the pokies. Participate in gaming in the last twelve months City of Whittlesea - 2015 Household Survey (percent of total respondents) 50% 45% Other gaming 40% Local pokies 35% 30% 14.8% 15.9% To w 11.4% 13.5% 13.1% 5.8% 9.9% 3.0% 3.1% rk 9.2% Pa 4.4% th 15.2% 17.0% 12.7% 13.7% 10.8% 8.0% 9.4% 20.3% ss om 15.4% W hi ttl es ea 11.7% ns hi p Ru ra lN or th M er nd Th a om as to So w n ut h M or an g Ci E ty pp of in g W hi ttl es ea Bu nd oo ra M i ll Pa rk Do re en 0% 19.4% No r 5% 17.2% ng 10% 17.3% Bl o 15% 17.7% 13.7% La lo r 20% Ep pi 25% Page 133 of 216 City of Whittlesea – 2015 Household Survey It is observed that the propensity to engage in most of the forms of gambling increases marginally with lifecycle stage (age structure), with attention drawn particularly to pokies at local venue that increases from 4.7% of young adults to 16.5% of senior citizens. It is also observed that English speaking respondents were very marginally more likely than non-English speaking respondents to engage in most of the forms of gambling, with the exception of gambling at the Casino. Forms of gambling participated in the last 12 months by respondent profile City of Whittlesea - 2015 Household Survey (Number and percent of respondents aged 18 years and over) Young adults Adults Middleaged adults Older adults Senior Citizens Pokies at local venue TAB Pokies at non-local venues Casino Other forms of gambling Sports betting online On-track betting 4.7% 5.9% 3.0% 5.8% 2.6% 4.4% 0.8% 4.9% 7.6% 4.9% 3.7% 5.2% 4.4% 2.5% 13.5% 10.1% 7.5% 6.7% 5.1% 3.4% 1.8% 14.4% 7.9% 8.1% 5.3% 7.0% 2.6% 0.9% 16.5% 1.1% 6.6% 7.7% 5.5% 0.0% 0.0% 9.3% 7.9% 5.8% 4.2% 4.1% 3.2% 1.5% 3.7% 3.4% 1.7% 5.2% 3.2% 2.3% 0.3% Total responses 174 135 300 199 34 678 172 18.4% 24.3% 28.3% 30.5% 26.3% 22.9% 14.4% Form Respondents identifying at least one English non-English speaking speaking Agreement with selected statements regarding gambling Household respondents were asked: “On a scale of 0 (strongly disagree) to 10 (strongly agree), please rate your agreement with each of the following statements about gambling.” Respondent households were asked to rate their agreement with five statements relating to gambling. This question was included for the first time in the 2015 Household Survey. The results can best be summarised as follows: Very Strong agreement - that gambling negatively affects people’s health (8.39) and that increasing access to gambling opportunities can significantly increase the number of problem gamblers (8.36), with approximately three-quarters strongly agreeing with each statement and less than ten percent disagreeing. Strong agreement – that gambling is a serious problem in the community (7.67), with almost two-thirds (61.5%) strongly agreeing and just 6.8% disagreeing. Mild agreement – that people in the local community gamble at clubs or hotels because there are few leisure activities available (5.84), with one-third (35.8%) strongly agreeing and almost one-quarter (23.3%) disagreeing. Mild disagreement – that people in the community should have access to recreational gambling opportunities (3.81), with almost one-sixth (15.3%) strongly agreeing and almost half (48.7%) disagreeing. Page 134 of 216 City of Whittlesea – 2015 Household Survey Agreement with selected statements regarding gambling City of Whittlesea - 2015 Household Survey (Index score scale 0 - 10) 10 9 8.39 8.36 7.67 8 7 5.84 6 5 3.81 4 3 2 1 0 Gambling Increasing access to Gambling is a People in the local People in the negatively affects gambling serious problem in community gamble community should people's health opportunities can local community at the club or hotel have access to significantly because there are recreational increase the few leisure gambling number of problem activities available opportunities gamblers Agreement with selected statements regarding gambling City of Whittlesea - 2015 Household Survey (Percent of respondent households providing a response) 100% 80% 60% 61.5% 76.1% 76.9% 40% 20% 0% -20% -40% 31.7% 6.8% 35.8% 15.3% 36.0% 16.7% 7.2% Strongly agree Neutral to somewhat agree Disagree 14.7% 8.4% 40.9% 23.3% 48.7% -60% Gambling is a Gambling Increasing access to People in the People in the local serious problem in negatively affects gambling community should community gamble local community people's health opportunities can have access to at the club or hotel significantly recreational because there are increase the gambling few leisure number of problem opportunities activities available gamblers Page 135 of 216 City of Whittlesea – 2015 Household Survey There was no measurable variation across the municipality in agreement that “gambling negatively affects people’s health”, although it is observed that respondents from Blossom Park rated their agreement somewhat higher than average, and respondents from Doreen rated agreement somewhat lower. Gambling negatively affects people's health by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8.94 8.71 8.69 8.53 8 8.49 8.44 8.39 8.32 8.31 8.30 8.16 8.13 7.65 7 6 5 4 3 2 1 ee n Do r ns hi p g W h' se a To w Ep pi n th al No r La lo r Ru r Ep p Bl o ss om Pa rk in gN or So th ut h M or an g M i ll Pa rk Bu nd oo ra M Ci er ty nd of a W hi ttl es ea Th om as to w n 0 There was no meaningful variation across the municipality in agreement that “increasing access to gambling opportunities can significantly increase the number of problem gamblers”. Increasing access to gambling opportunities can signficantly increase number of problem gamblers City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 8.62 8.52 7 6 5 4 3 2 1 0 Page 136 of 216 8.51 8.49 8.47 8.45 8.40 8.36 8.35 8.20 8.19 8.15 7.87 City of Whittlesea – 2015 Household Survey There was measurable and significant variation across the municipality in agreement that “gambling is a serious problem in the local community”, with respondent households from Mill Park rated agreement with this statement measurably and significantly higher than the municipal average, and respondent households from Doreen rated agreement measurably and significantly lower than the municipal average. Gambling is a serious problem in the local community by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8.57 8 7.95 7.89 7.72 7.68 7.67 7.51 7.43 7.46 7.43 7 7.37 7.37 6 5.86 5 4 3 2 1 g ee n Do r in Ep p th p gN or in Ep p W h' se a To w ns hi th a al No r do or Ru r nd a Bu n M er se a n W hi ttl e as to w of Ci ty Th o M or m an g rk Pa th So u La lo r ss om Bl o M i ll Pa rk 0 There was no measurable variation across the municipality in agreement that “people in the local community gamble at clubs or hotels because there are few leisure activities available locally”, although it is observed that respondents from Whittlesea Township and Epping North rated agreement somewhat higher than the municipal average. Page 137 of 216 City of Whittlesea – 2015 Household Survey People in the local community gamble at club or hotel because of few leisure activities available by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 6.69 7 6.23 6.06 6 6.05 5.97 5.94 5.93 5.84 5.70 5.68 5.67 5 5.38 5.36 4 3 2 1 0 There was no measurable variation across the municipality in agreement that “people in the community should have access to recreational gambling opportunities”. People should have access to recreational gambling opportunities by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6 5 4.33 4 4.33 4.03 3.87 3.81 3.79 3.77 3.77 3.70 3.52 3 3.48 3.37 2 1 ra Ru ra lN or th Th om as to w n M er nd Bl a os so m Pa rk do o ng Bu n Ep pi p Pa rk M i ll ns hi W h' se a To w se a th Ci ty of W hi ttl e gN or an g in Ep p M or So u th La lo r Do r ee n 0 Health or community services / issues Access or required access to health or community services Page 138 of 216 3.12 City of Whittlesea – 2015 Household Survey Household respondents were asked: “In the last twelve months, has any member of your household accessed or required access to any of the following services?” This set of questions relating to access to selected health and community services was included for the first time in this format in the 2015 Household Survey. A little more than half (54.0%) of respondent households across the municipality had accessed a bulk billing doctor in the last twelve months, and one-third (35.4%) had accessed a dentist. Less than ten percent of respondent households reported accessing any of the eleven other listed health and community services. Accessed health / community services City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Bulk billing Doctor Dentist Childcare Counselling Education (e.g. short course) Mental health service Employment / retraining Emergency relief Utility Relief Grants Residential Aged Care Respite service Interpreter services Settlement program Other Total responses Respondent households providing response 2015 Number Percent 540 354 71 70 65 52 34 22 19 17 17 16 7 22 54.0% 35.4% 7.1% 7.0% 6.5% 5.2% 3.4% 2.2% 1.9% 1.7% 1.7% 1.6% 0.7% 2.2% 1,306 615 (61.5%) A total of just 57 respondent households (5.7%) of the total sample identified at least one health and community service they needed but were unable to access in the last twelve months. Page 139 of 216 City of Whittlesea – 2015 Household Survey Needed but could not access health / community services City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Dentist Employment / retraining Counselling Education Mental health service Childcare Bulk billing Doctor Interpreter services Emergency relief Utility Relief Grants Respite service Residential Aged Care Settlement program Other Total responses Respondent households providing response 2015 Number Percent 25 9 8 7 6 6 4 3 3 2 1 1 1 3 2.5% 0.9% 0.8% 0.7% 0.6% 0.6% 0.4% 0.3% 0.3% 0.2% 0.1% 0.1% 0.1% 0.3% 79 57 (5.7%) The following table provides the open-ended responses received from respondent household as to reasons why their household could not access the listed services. Page 140 of 216 City of Whittlesea – 2015 Household Survey Reasons why your household could not access the service City of Whittlesea - 2015 Household Survey (Number of responses) Service Reason Number Emergency relief Didn't know about it Husband too proud Not enough information about the service Why bother 1 1 1 1 Counselling Not available during my times I didn't know how to Too far, Moonee Ponds Unable to get appointment Too busy Why bother 2 1 1 1 1 1 Education Too expensive, no assistance if you already have higher education Lack of money Limited TAFE course Mobility Not available in Whittlesea Not enough students for the class to own Not offered locally We need more in the area Childcare Accessed in another Shire as on waiting lists here Because it was full Cannot afford Extremely expensive No 3 years old kinder available 1 1 1 1 1 Employment / retraining Centrelink - declined Matchworks are useless Not enough employment Requested for more placement, still an ongoing process We need more in the area 1 1 1 1 1 Residential aged care Insufficient beds 1 Respite services None in local area 1 Settlement program Access limited due to language and cost 1 Mental health services Not available during my times Too busy Too far 2 1 1 2 1 1 1 1 1 1 1 Page 141 of 216 City of Whittlesea – 2015 Household Survey Reasons why your household could not access the service City of Whittlesea - 2015 Household Survey (Number of responses) Service Reason Number Interpreter services Not stated 3 Utility Relief Grants Didn't know about it 1 Bulk billing Doctor Bulk billing in Doreen not near by They are located too far from Doreen Usually overbooked 1 1 1 1 9 4 2 Dentist Can't afford it / due to cost / expensive Expensive Long waiting list, 3 months Most of these services are at a high cost for people with no private cover Wait list for 2 years Waiting list full Kindergarten Still trying to access 1 Ambulance Required ambulance took 30 mins - not good 1 Police assistance Not stated 1 Page 142 of 216 2 1 1 City of Whittlesea – 2015 Household Survey Access or required assistance to health or community issues Household respondents were asked: “In the last twelve months, has any member of your household accessed or required assistance or advice regarding the following issues?” A little less than half of the respondent households (44.7%) identified at least one topic with which they needed advice or assistance in the last twelve months, with one-third (33.9%) requiring medical advice or assistance, and one-fifth (19.8%) requiring taxation advice or assistance. Accessed advice or assistance regarding health / community issues City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Medical Taxation Social security Financial Legal Housing 2015 Number Percent 339 198 85 79 77 25 33.9% 19.8% 8.5% 7.9% 7.7% 2.5% 803 Total responses 447 (44.7) Respondent households providing response Just 2.2% of respondent households identified at least one topic for which they required advice or assistance that they could not access in the last twelve months. Needed but could not access regarding health / community issues City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Social security Finance Taxation Medical Legal Housing Total responses Respondent households providing response 2015 Number Percent 9 9 7 7 6 4 0.9% 0.9% 0.7% 0.7% 0.6% 0.4% 42 22 (2.2%) Page 143 of 216 City of Whittlesea – 2015 Household Survey The following table provides the open-ended responses received from respondent households as to reasons why their household could not access the advice or assistance they required as per the list included in the survey form. Reasons why your household could not access the advice or assistance City of Whittlesea - 2015 Household Survey (Number of responses) Aspect Reason Number Legal Could not afford No funding Where to get free advice? 1 1 1 Financial Sometimes people strife to meet ends Cost Non local Unsure where to go Where to get free advice? 2 1 1 1 1 Housing No assistance provided No idea where and how 2 1 Social security Advises not eligible Been burglary but get nothing back Centrelink - declined Lost faith in the system Non local Self-employed, so many forms, they didn't help etc. because info not available till tax year done 1 1 1 1 1 Medical Lack of depression groups in the area Waiting lists 2 1 Taxation Pay a lot and no good return Don't know where to start Fees too high 2 1 1 Page 144 of 216 1 City of Whittlesea – 2015 Household Survey Library Frequency of visiting Household respondents were asked: “How often do members of your household currently visit a local library?” A little more than one-quarter (28.5%) of respondent households reported visiting a local library at least once a month, with one-third (36.7%) rarely visiting and onethird (34.8%) never visiting. Frequency of visiting local library City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households 2015 Number Percent 86 77 92 329 312 104 9.6% 8.6% 10.3% 36.7% 34.8% 1,000 100% There was some measurable variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Mill Park and Whittlesea Township visiting a local library at least once a month. The lower than average proportion of respondent households from Epping visiting a local library at least once a month. The higher than average proportion of respondent households from Epping and Blossom Park rarely visiting a local library. The lower than average proportion of respondent households from Lalor, Mernda, Doreen, Whittlesea Township, and the Rural North rarely visiting a local library. The higher than average proportion of respondent households from Whittlesea Township, Mernda, Doreen, and the Rural North never visiting a local library. The lower than average proportion of respondent households from Mill Park and Blossom Park never visiting a local library. Page 145 of 216 City of Whittlesea – 2015 Household Survey Frequency of visiting local library by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Bundoora Lalor T'town Epping Epping North Mill Park 6.3% 3.8% 13.8% 35.0% 41.3% 12 15.5% 8.5% 8.5% 26.8% 40.8% 15 9.6% 8.2% 6.8% 42.5% 32.9% 11 4.8% 7.1% 7.1% 48.8% 32.1% 10 9.3% 5.3% 13.3% 36.0% 36.0% 9 14.3% 11.7% 11.7% 39.0% 23.4% 6 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 14.5% 11.8% 6.6% 44.7% 22.4% 9 8.5% 12.2% 3.7% 41.5% 34.1% 5 4.1% 4.1% 20.5% 27.4% 43.8% 5 6.5% 8.1% 14.5% 27.4% 43.5% 5 12.2% 9.5% 14.9% 23.0% 40.5% 10 4.0% 13.3% 14.7% 21.3% 46.7% 1 85 87 78 67 84 76 Reasons for visiting libraries Household respondents were asked: “What are all the ways you and your household use libraries?” The most common reason for visiting the local library was to borrow books or other library resources, with almost three-quarters (72.9%) of the respondent households visiting libraries visiting for this reason. Almost one-fifth (18.7%) of respondent households visiting local libraries did so to access computers or the internet. Approximately one-sixth of respondent households visiting local libraries did so for children’s programs (17.1%) or to spend time relaxing (13.5%). A little more than ten percent (10.6%) visited to seek information about local services and community. There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Blossom Park and Doreen visiting to borrow books and other library resources. The higher than average proportion of respondent households from Thomastown and South Morang and Whittlesea Township visiting to access computers or the internet. The higher than average proportion of respondent households from Lalor and Mernda visiting for children’s programs. The higher than average proportion of respondent households from Lalor and Whittlesea Township visiting to meet other people. Page 146 of 216 City of Whittlesea – 2015 Household Survey Ways of using local libraries City of Whittlesea - 2015 Household Survey (Number and percent of respondent households visiting local library) 2015 Number Percent Response To borrow books and other library resources To access internet or computer For childrens' programs To spend time relaxing To seek info. - local services & community To access meeting spaces To meet other people For youth activities / programs Other 426 109 100 79 62 35 34 21 9 72.9% 18.7% 17.1% 13.5% 10.6% 6.0% 5.8% 3.6% 1.5% 875 Total responses 494 (84.6%) Respondent households providing a response Ways of using local libraries by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households visiting local library) Response To borrow books and other library resources To access internet or computer For childrens' programs For youth activities / programs To access meeting spaces To seek info. - local services & community To spend time relaxing To meet other people Other Total responses Respondent households providing a response Response To borrow books and other library resources To access internet or computer For childrens' programs For youth activities / programs To access meeting spaces To seek info. - local services & community To spend time relaxing To meet other people Other Total responses Respondent households providing a response Bundoora Lalor T'town Epping Epping North Mill Park 74.5% 14.9% 10.6% 2.1% 10.6% 10.6% 12.8% 8.5% 0.0% 64.3% 21.4% 28.6% 2.4% 9.5% 7.1% 16.7% 16.7% 2.4% 69.4% 26.5% 20.4% 10.2% 6.1% 18.4% 18.4% 6.1% 0.0% 68.4% 15.8% 12.3% 3.5% 3.5% 12.3% 5.3% 0.0% 0.0% 75.0% 14.6% 25.0% 2.1% 4.2% 10.4% 6.3% 4.2% 8.3% 72.9% 18.6% 16.9% 1.7% 6.8% 10.2% 18.6% 6.8% 1.7% 68 71 86 69 72 91 43(89.6%) 52(88.1%) 38(80.9%) 33(78.6%) 43(87.8%) 45(78.9%) Blossom South Park Morang Mernda Doreen Whittlesea Township Rural North 91.5% 18.6% 5.1% 3.4% 3.4% 3.4% 10.2% 6.8% 1.7% 79.6% 25.9% 13.0% 3.7% 1.9% 13.0% 18.5% 1.9% 0.0% 68.3% 4.9% 26.8% 2.4% 2.4% 4.9% 0.0% 0.0% 2.4% 80.0% 5.7% 11.4% 2.9% 2.9% 2.9% 11.4% 2.9% 5.7% 77.3% 27.3% 11.4% 2.3% 18.2% 15.9% 15.9% 11.4% 2.3% 80.0% 15.0% 10.0% 7.5% 7.5% 5.0% 5.0% 0.0% 2.5% 85 85 46 44 80 53 39(88.6%) 34(85.0%) 57(96.6%) 46(85.2%) 33(80.5%) 29(82.9%) Page 147 of 216 City of Whittlesea – 2015 Household Survey Local open spaces Frequency of visiting Household respondents were asked: “How often do members of your household typically visit local open spaces?” This set of questions relating to the use of local open spaces and facilities was included for the first time in this format in the 2015 Household Survey. The results can best be summarised as follows: Respondent households were most likely to visit walking / cycling paths on a frequent basis, with almost half (47.4%) visiting at least weekly. A little less than one-third (30.3%) of the respondent households rarely or never visit walking / cycling paths. A little less than one-quarter of respondent households visit playgrounds (22.0%) or sporting reserves (24.1%) at least weekly, with a little more than half rarely or never visiting these facilities. Approximately one-sixth (16.4%) of respondent households visited informal open grassed areas at least weekly, with approximately two-thirds (63.4%) rarely or never visiting these areas. Three-quarters or more of respondent households rarely or never visit each of picnic facilities (75.0%), dog-off leash areas (81.7%), or skate facilities (94.8%). Frequency of visiting local open spaces City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Walking/ cycling paths Playgrounds Sporting reserves Picnic facilities Dog off lead areas Informal open grassed areas Skate facilities Weekly Fortnightly Monthly Rarely Never Can’t say 47.4% 11.3% 10.9% 18.0% 12.3% 152 22.0% 10.2% 13.8% 25.1% 29.0% 223 24.1% 6.3% 11.6% 30.7% 27.2% 232 4.4% 3.1% 17.5% 47.6% 27.4% 244 8.1% 4.5% 5.6% 16.8% 64.9% 266 16.4% 6.6% 13.6% 31.8% 31.6% 264 1.3% 1.2% 2.8% 12.6% 82.2% 272 Total households 1,000 1,000 1,000 1,000 1,000 1,000 1,000 Response Page 148 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the propensity of visiting walking / cycling paths across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Epping North, Doreen, Whittlesea Township visiting walking / cycling paths at least weekly. The lower than average proportion of respondent households from Thomastown visiting walking / cycling paths at least weekly. The higher than average proportion of respondent households from Epping North and Doreen rarely visiting walking / cycling paths. The higher than average proportion of respondent households from the Rural North rarely visiting walking / cycling paths. The higher than average proportion of respondent households from Thomastown and the Rural North never visiting walking / cycling paths. The lower than average proportion of respondent households from Mernda never visiting walking / cycling paths. Walking / cycling paths by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Bundoora Lalor T'town Epping Epping North Mill Park 52.5% 8.8% 12.5% 15.0% 11.3% 12 44.6% 6.2% 9.2% 23.1% 16.9% 21 37.7% 2.9% 13.0% 21.7% 24.6% 15 41.6% 14.3% 7.8% 16.9% 19.5% 17 56.4% 12.8% 16.7% 7.7% 6.4% 6 44.1% 14.7% 11.8% 23.5% 5.9% 15 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 46.6% 13.7% 11.0% 23.3% 5.5% 12 52.4% 14.6% 15.9% 9.8% 7.3% 5 50.7% 18.3% 7.0% 21.1% 2.8% 7 65.1% 14.3% 6.3% 7.9% 6.3% 4 61.2% 9.0% 4.5% 13.4% 11.9% 17 27.7% 6.2% 7.7% 33.8% 24.6% 11 85 87 78 67 84 76 Page 149 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the propensity to visit playgrounds across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Epping North and Doreen visiting playgrounds at least weekly. The lower than average proportion of respondent households from Whittlesea Township and the Rural North visiting playgrounds at least weekly. The higher than average proportion of respondent households from Mernda visiting playgrounds at least fortnightly. The higher than average proportion of respondent households from Bundoora and Lalor rarely visiting playgrounds. The lower than average proportion of respondent households from Doreen rarely visiting playgrounds. The higher than average proportion of respondent households from Thomastown and the Rural North never visiting playgrounds. The lower than average proportion of respondent households from Epping North never visiting playgrounds. Playgrounds by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Page 150 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 26.0% 5.5% 13.7% 34.2% 20.5% 19 17.7% 8.1% 8.1% 32.3% 33.9% 24 22.0% 6.8% 10.2% 23.7% 37.3% 25 24.7% 9.6% 6.8% 23.3% 35.6% 21 33.8% 15.5% 21.1% 18.3% 11.3% 13 18.2% 10.6% 16.7% 22.7% 31.8% 17 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 21.2% 3.0% 15.2% 27.3% 33.3% 19 19.1% 13.2% 25.0% 20.6% 22.1% 19 16.7% 19.4% 18.1% 27.8% 18.1% 6 39.7% 12.1% 12.1% 15.5% 20.7% 9 13.5% 11.5% 9.6% 28.8% 36.5% 32 3.4% 5.1% 6.8% 28.8% 55.9% 17 85 87 78 67 84 76 City of Whittlesea – 2015 Household Survey There was some variation in the propensity to visit sporting reserves across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Doreen and Whittlesea Township visiting sporting reserves at least weekly. The lower than average proportion of respondent households from Epping visiting sporting reserves at least weekly. The higher than average proportion of respondent households from Mernda never visiting sporting reserves. The lower than average proportion of respondent households from Mernda, Doreen, and Whittlesea Township never visiting sporting reserves. Sporting reserves by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Bundoora Lalor T'town Epping Epping North Mill Park 21.7% 5.8% 5.8% 37.7% 29.0% 23 18.0% 6.6% 18.0% 29.5% 27.9% 25 27.9% 0.0% 9.8% 29.5% 32.8% 23 12.5% 2.8% 8.3% 33.3% 43.1% 22 21.2% 3.0% 19.7% 28.8% 27.3% 18 27.0% 7.9% 15.9% 22.2% 27.0% 20 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 26.5% 10.3% 8.8% 29.4% 25.0% 17 22.2% 12.5% 12.5% 33.3% 19.4% 15 23.2% 11.6% 8.7% 44.9% 11.6% 9 46.4% 7.1% 7.1% 21.4% 17.9% 11 43.6% 3.6% 7.3% 29.1% 16.4% 29 19.7% 3.3% 8.2% 36.1% 32.8% 15 85 87 78 67 84 76 Page 151 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the propensity to visit picnic facilities across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Doreen visiting picnic facilities monthly. The lower than average proportion of respondent households from the Rural North visiting picnic facilities weekly. The higher than average proportion of respondent households from Whittlesea Township rarely visiting picnic facilities. The lower than average proportion of respondent households from Doreen rarely visiting picnic facilities. The higher than average proportion of respondent households from the Rural North never visiting picnic facilities. The lower than average proportion of respondent households from Mernda never visiting picnic facilities. Picnic facilities by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Page 152 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 4.3% 0.0% 18.8% 46.4% 30.4% 23 1.6% 3.3% 11.5% 49.2% 34.4% 25 5.0% 5.0% 11.7% 51.7% 26.7% 24 5.9% 2.9% 16.2% 44.1% 30.9% 26 6.0% 3.0% 17.9% 46.3% 26.9% 17 4.8% 0.0% 20.6% 49.2% 25.4% 20 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 6.0% 0.0% 20.9% 47.8% 25.4% 18 2.9% 7.4% 23.5% 44.1% 22.1% 19 7.1% 2.9% 18.6% 52.9% 18.6% 8 3.5% 7.0% 26.3% 36.8% 26.3% 10 5.8% 1.9% 9.6% 57.7% 25.0% 32 0.0% 0.0% 3.7% 51.9% 44.4% 22 85 87 78 67 84 76 City of Whittlesea – 2015 Household Survey There was some variation in the propensity to visit dog off-leash areas across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Doreen and Whittlesea Township visiting dog off-leash areas weekly. The higher than average proportion of respondent households from South Morang visiting dog off-leash areas fortnightly. The higher than average proportion of respondent households from Thomastown and the Rural North never visiting dog off-leash areas. The lower than average proportion of respondent households from South Morang, Doreen, and Whittlesea Township never visiting dog off-leash areas. Dog off lead areas by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Bundoora Lalor T'town Epping Epping North Mill Park 12.9% 2.9% 2.9% 17.1% 64.3% 22 3.6% 3.6% 3.6% 17.9% 71.4% 30 5.5% 1.8% 1.8% 14.5% 76.4% 29 4.4% 1.5% 4.4% 20.6% 69.1% 26 8.2% 1.6% 6.6% 9.8% 73.8% 23 3.3% 4.9% 4.9% 19.7% 67.2% 22 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 10.4% 6.0% 6.0% 14.9% 62.7% 18 13.2% 13.2% 13.2% 14.7% 45.6% 19 7.4% 5.9% 5.9% 13.2% 67.6% 10 21.1% 5.3% 8.8% 21.1% 43.9% 10 18.5% 1.9% 7.4% 14.8% 57.4% 30 3.4% 1.7% 6.9% 10.3% 77.6% 18 85 87 78 67 84 76 Page 153 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the propensity to visit informal open grassed areas across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondents from South Morang and Whittlesea Township visiting informal open grassed areas at least weekly. The higher than average proportion of respondent households from Doreen visiting information open grassed areas fortnightly. The higher than average proportion of respondent households from Epping North visiting informal open grassed areas monthly. The higher than average proportion of respondent households from Lalor, Epping, and the Rural North never visiting open informal grassed areas. The lower than average proportion of respondent households from Epping North, Mernda, Doreen, and Whittlesea Township never visiting informal open grassed areas. Informal open grassed areas by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Page 154 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 21.1% 4.2% 9.9% 35.2% 29.6% 21 10.5% 3.5% 12.3% 33.3% 40.4% 29 12.5% 0.0% 16.1% 33.9% 37.5% 28 9.2% 7.7% 10.8% 32.3% 40.0% 29 22.7% 4.5% 24.2% 27.3% 21.2% 18 8.2% 8.0% 13.1% 34.4% 36.1% 22 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 14.9% 6.0% 14.9% 38.8% 25.4% 18 30.9% 7.4% 11.8% 26.5% 23.5% 19 22.7% 10.6% 18.2% 28.8% 19.7% 12 22.4% 17.2% 15.5% 24.1% 20.7% 9 28.3% 11.3% 9.4% 30.2% 20.8% 31 8.6% 3.4% 8.6% 36.2% 43.1% 18 85 87 78 67 84 76 City of Whittlesea – 2015 Household Survey There was some variation in the propensity to visit skate facilities across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Whittlesea Township visiting skate facilities at least weekly. The slightly higher than average proportion of respondent households from South Morang visiting skate facilities fortnightly. The slightly higher than average proportion of respondent households from South Morang, Mernda, and Doreen visiting skate facilities monthly. The slightly higher than average proportion of respondent households from Doreen rarely visiting skate facilities. The higher than average proportion of respondent households from Lalor never visiting skate facilities. The lower than average proportion of respondent households from South Morang and Doreen never visiting skate facilities. Skate facilities by precinct City of Whittlesea - 2015 Household Survey (Number and percent of respondent households providing a response) Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Response Weekly Fortnightly Monthly Rarely Never Not stated Total households Bundoora Lalor T'town Epping Epping North Mill Park 1.5% 0.0% 0.0% 13.6% 84.8% 26 0.0% 0.0% 1.8% 7.1% 91.1% 30 0.0% 0.0% 1.8% 16.4% 81.8% 29 1.4% 1.4% 0.0% 14.3% 82.9% 24 1.6% 3.1% 3.1% 6.3% 85.9% 20 0.0% 0.0% 0.0% 10.2% 89.8% 24 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 1.5% 0.0% 4.5% 6.0% 88.1% 18 1.5% 6.1% 7.6% 15.2% 69.7% 21 1.5% 0.0% 7.5% 14.9% 76.1% 11 3.4% 1.7% 6.9% 20.7% 67.2% 9 11.1% 1.9% 3.7% 5.6% 77.8% 30 1.7% 0.0% 1.7% 10.2% 86.4% 17 85 87 78 67 84 76 Page 155 of 216 City of Whittlesea – 2015 Household Survey Reasons for visiting local open spaces Household respondents were asked: “What are all the reasons members of your household visit local open spaces?” The most common reasons for visiting local open spaces identified by respondent households were to walk in or around (47.8%), and to sit, relax, and enjoy the outdoors (42.3%). It is observed that respondent households identified a wide range of reasons for visiting local open spaces in addition to the two primary reasons discussed above. A little less than one-third of respondent households identified to socialise with family / friends (29.4%), and to walk / exercise the dog (29.3%). Approximately one-quarter of respondent households identified to play on playground equipment (25.6%), to exercise / work out (24.8%), to have a BBQ or picnic (24.6%), to walk / cycle / scooting to destinations (23.7%), and to play (21.7%). Approximately one-sixth of respondent households identified to play / watch organised sport (17.5%), and to attend community events (14.1%). Reasons for visiting local open spaces City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response To walk in or around To sit, relax, enjoy the outdoors To socialise with family / friends To walk / exercise the dog To play on playground equipment To exercise, work out To have a BBQ or picnic Walking / cycling / scooting to destinations To play To play / watch organised sports To attend community events Nature based activities Other Total responses Respondent households providing a response Page 156 of 216 2015 Number Percent 478 423 294 293 256 248 246 237 217 175 141 62 11 47.8% 42.3% 29.4% 29.3% 25.6% 24.8% 24.6% 23.7% 21.7% 17.5% 14.1% 6.2% 1.1% 3,081 801 (80.1%) City of Whittlesea – 2015 Household Survey There was measurable and significant variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Epping North visiting local open spaces to sit, relax, enjoy the outdoors. The lower than average proportion of respondent households from Whittlesea Township and Rural North visiting local open spaces to sit, relax, enjoy the outdoors. The higher than average proportion of respondent households from Bundoora, Epping North, Blossom Park, and Doreen visiting open spaces to walk in and around. The lower than average proportion of respondent households from Whittlesea Township visiting local open spaces to walk in and around. The higher than average proportion of respondents from Doreen visiting local open spaces to walk / exercise the dog. The higher than average proportion of respondent households from Epping North visiting local open spaces to socialise with family / friends. The higher than average proportion of respondent households from Epping North and Doreen visiting local open spaces to walk / cycle / scooting to destinations. The lower than average proportion of respondent households from Lalor and the Rural North visiting local open spaces to walk/ cycle / scooting to destinations. The higher than average proportion of respondent households from Epping North and Doreen visiting local open spaces to exercise / work out. The lower than average proportion of respondent households from the Rural North visiting local open spaces to exercise / work out. The higher than average proportion of respondents from Epping North and Doreen visiting local open spaces to play. The lower than average proportion of respondent households from Bundoora, Epping, Whittlesea Township, and the Rural North visiting local open spaces to play. The higher than average proportion of respondent households from Mernda and Doreen visiting local open spaces to play on playground equipment. The lower than average proportion of respondent households from Blossom Park and the Rural North visiting local open spaces to play on playground equipment. The higher than average proportion of respondent households from Doreen and Whittlesea Township visiting local open spaces to attend community events. The higher than average proportion of respondent households from Doreen and Whittlesea Township visiting local open spaces to play / watch organised sports. Page 157 of 216 City of Whittlesea – 2015 Household Survey Reasons for visiting local open spaces by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Bundoora Lalor T'town Epping Epping North Mill Park To sit, relax, enjoy the outdoors To walk in or around To walk / exercise the dog To have a BBQ or picnic To socialise with family / friends Walking/cycling/scooting to destinations Nature based activities To exercise, work out To play To play on playground equipment To attend community events To play / watch organised sports Other 39.1% 51.1% 23.9% 22.8% 22.8% 19.6% 6.5% 18.5% 10.9% 26.1% 8.7% 10.9% 2.2% 45.3% 45.3% 25.6% 24.4% 34.9% 10.5% 5.8% 24.4% 22.1% 20.9% 15.1% 17.4% 2.3% 38.1% 46.4% 23.8% 20.2% 27.4% 16.7% 2.4% 26.2% 21.4% 26.2% 13.1% 16.7% 0.0% 35.1% 41.5% 24.5% 28.7% 30.9% 22.3% 7.4% 17.0% 12.8% 19.1% 9.6% 12.8% 1.1% 61.9% 59.5% 23.8% 33.3% 45.2% 32.1% 7.1% 39.3% 31.0% 29.8% 13.1% 9.5% 3.6% 47.0% 48.2% 21.7% 26.5% 26.5% 27.7% 4.8% 26.5% 21.7% 24.1% 10.8% 14.5% 0.0% 242 253 234 247 327 249 Total responses Respondent households providing response 72 (78.3%) 65 (75.6%) 59 (70.2%) 69 (73.4%) 74 (88.1%) 73 (88.0%) Response Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North To sit, relax, enjoy the outdoors To walk in or around To walk / exercise the dog To have a BBQ or picnic To socialise with family / friends Walking/cycling/scooting to destinations Nature based activities To exercise, work out To play To play on playground equipment To attend community events To play / watch organised sports Other 37.6% 56.5% 37.6% 16.5% 22.4% 22.4% 3.5% 22.4% 21.2% 17.6% 11.8% 20.0% 0.0% 44.8% 48.3% 43.7% 28.7% 28.7% 28.7% 12.6% 27.6% 29.9% 26.4% 18.4% 21.8% 2.3% 43.6% 44.9% 33.3% 17.9% 28.2% 24.4% 5.1% 20.5% 28.2% 39.7% 17.9% 25.6% 0.0% 47.8% 58.2% 56.7% 31.3% 37.3% 53.7% 7.5% 40.3% 38.8% 43.3% 23.9% 29.9% 0.0% 28.6% 45.2% 38.1% 13.1% 20.2% 29.8% 3.6% 20.2% 13.1% 20.2% 23.8% 29.8% 1.2% 23.7% 31.6% 23.7% 15.8% 21.1% 13.2% 6.6% 13.2% 3.9% 10.5% 21.1% 17.1% 0.0% 246 315 257 314 241 153 Total responses Respondent households providing response Page 158 of 216 70 (82.4%) 78 (89.7%) 65 (83.3%) 58 (86.6%) 67 (79.8%) 50 (65.8%) City of Whittlesea – 2015 Household Survey Barriers of visiting Council facilities and spaces Household respondents were asked: “What, if any, barriers exist which prevent members of your household from visiting the following Council facilities and spaces?” This set of questions relating to barriers to visiting local open spaces, sports and recreation facilities, and libraries were included for the first time in this format in the 2015 Household Survey. A little less than half (45.1%) of the respondent households identified at least one barrier to visiting local open spaces, whilst approximately one-third identified at least one barrier to attending either sports and recreation facilities (38.1%) or libraries (34.2%). The most commonly identified barrier to visiting local open spaces, sports and recreation facilities, and local libraries was a lack of time, identified by approximately one-fifth of respondent households for each of the three types of facilities. Attention is drawn to the fact that 12.9% of respondent households identified personal safety concerns as a barrier to visiting local open spaces. Barriers to visiting Council facilities and spaces City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Too far to travel from home Lack of time They are uninviting Personal safety concerns No car parking available Facilities are not properly maintained Too difficult to access due to traffic Facilities do not appeal / meet our needs Lack of public transport Accessibility problems Other Total responses Respondents identifying at least one barrier Local open spaces Number Percent 55 225 56 129 39 74 44 82 49 21 25 5.5% 22.5% 5.6% 12.9% 3.9% 7.4% 4.4% 8.2% 4.9% 2.1% 2.5% Sports & rec.facilities Number Percent 58 190 44 46 32 48 36 87 39 15 22 5.8% 19.0% 4.4% 4.6% 3.2% 4.8% 3.6% 8.7% 3.9% 1.5% 2.2% Libraries Number Percent 84 195 21 12 15 5 30 61 32 3 16 8.4% 19.5% 2.1% 1.2% 1.5% 0.5% 3.0% 6.1% 3.2% 0.3% 1.6% 799 617 474 451 (45.1%) 381 (38.1%) 342 (34.2%) Page 159 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the barriers to visiting local open spaces across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from the Rural North identifying too far to travel from home as a barrier to visiting local open spaces. The higher than average proportion of respondent households from Blossom Park identifying a lack of time as a barrier to visiting local open spaces. The higher than average proportion of respondent households from Lalor identifying personal safety concerns as a barrier to visiting local open spaces. The higher than average proportion of respondent households from Epping North and the Rural North identifying a lack of public transport as a barrier to visiting local open spaces. Barriers to visiting local open spaces by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Lalor T'town Epping Epping North Mill Park 5.4% 18.5% 2.2% 15.2% 5.4% 6.5% 3.3% 12.0% 4.3% 3.3% 3.3% 7.0% 16.3% 8.1% 24.4% 4.7% 9.3% 5.8% 11.6% 2.3% 3.5% 4.7% 4.8% 17.9% 7.1% 13.1% 4.8% 8.3% 3.6% 7.1% 4.8% 1.2% 3.6% 9.6% 28.7% 8.5% 14.9% 4.3% 11.7% 7.4% 9.6% 7.4% 3.2% 4.3% 8.3% 25.0% 6.0% 9.5% 7.1% 9.5% 9.5% 4.8% 11.9% 2.4% 2.4% 2.4% 26.5% 2.4% 7.2% 3.6% 2.4% 2.4% 6.0% 0.0% 1.2% 0.0% 73 84 64 103 81 45 Bundoora Too far to travel from home Lack of time They are uninviting Personal safety concerns No car parking available Facilities are not properly maintained Too difficult to access due to traffic Facilities do not appeal / meet our needs Lack of public transport Accessibility problems Other Total responses Respondents identifying at least one barrier 42 (45.7%) 38 (44.2%) 38 (45.2%) 50 (53.2%) 44 (52.4%) 34 (41.0%) Response Too far to travel from home Lack of time They are uninviting Personal safety concerns No car parking available Facilities are not properly maintained Too difficult to access due to traffic Facilities do not appeal / meet our needs Lack of public transport Accessibility problems Other Total responses Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 4.7% 32.9% 8.2% 11.8% 3.5% 10.6% 3.5% 10.6% 5.9% 1.2% 1.2% 3.4% 23.0% 5.7% 12.6% 2.3% 6.9% 2.3% 6.9% 9.2% 1.1% 0.0% 5.1% 24.4% 6.4% 9.0% 1.3% 7.7% 5.1% 7.7% 5.1% 0.0% 5.1% 1.5% 20.9% 3.0% 9.0% 4.5% 6.0% 4.5% 6.0% 4.5% 4.5% 0.0% 4.8% 16.7% 3.6% 4.8% 0.0% 4.8% 2.4% 2.4% 1.2% 0.0% 3.6% 21.1% 25.0% 3.9% 3.9% 0.0% 5.3% 2.6% 13.2% 15.8% 1.3% 0.0% 80 64 60 43 37 70 Respondents identifying at least one barrier 45 (52.9%) 37 (42.5%) 35 (44.9%) 24 (35.8%) 28 (33.3%) 45 (59.2%) Page 160 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the barriers to visiting sports and recreational facilities across the municipality, with attention drawn to the following: The higher than average proportion of respondent households from Epping North and the Rural North identifying too far to travel from home as a barrier to visiting sports and recreational facilities. The slightly higher than average proportion of respondent households from Bundoora and Blossom Park identifying facilities are not properly maintained as a barrier to visiting sports and recreational facilities. The slightly higher than average proportion of respondent households from Mernda identifying facilities do not appeal / meet our needs as a barrier to visiting sports and recreational facilities. The higher than average proportion of respondent households from Epping North and the Rural North identifying a lack of public transport as a barrier to visiting sports and recreational facilities. Barriers to visiting sports and recreational facilities by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Lalor T'town Epping Epping North Mill Park 6.5% 21.7% 3.3% 3.3% 5.4% 12.0% 1.1% 8.7% 3.3% 3.3% 2.2% 5.8% 18.6% 5.8% 7.0% 3.5% 2.3% 1.2% 11.6% 1.2% 1.2% 2.3% 4.8% 13.1% 2.4% 4.8% 0.0% 4.8% 0.0% 3.6% 2.4% 1.2% 2.4% 5.3% 25.5% 7.4% 6.4% 4.3% 8.5% 9.6% 8.5% 6.4% 3.2% 2.1% 15.5% 20.2% 8.3% 4.8% 4.8% 2.4% 7.1% 9.5% 9.5% 1.2% 3.6% 0.0% 22.9% 1.2% 3.6% 2.4% 1.2% 1.2% 6.0% 1.2% 0.0% 1.2% 65 52 33 82 73 34 Bundoora Too far to travel from home Lack of time They are uninviting Personal safety concerns No car parking available Facilities are not properly maintained Too difficult to access due to traffic Facilities do not appeal / meet our needs Lack of public transport Accessibility problems Other Total responses Respondents identifying at least one barrier 39 (42.4%) 34 (39.5%) 24 (28.6%) 38 (40.4%) 39 (46.4%) 30 (36.1%) Response Too far to travel from home Lack of time They are uninviting Personal safety concerns No car parking available Facilities are not properly maintained Too difficult to access due to traffic Facilities do not appeal / meet our needs Lack of public transport Accessibility problems Other Total responses Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 1.2% 21.2% 2.4% 5.9% 3.5% 11.8% 4.7% 11.8% 3.5% 0.0% 1.2% 5.7% 17.2% 9.2% 5.7% 8.0% 5.7% 5.7% 12.6% 3.4% 2.3% 3.4% 10.3% 16.7% 2.6% 1.3% 2.6% 6.4% 6.4% 14.1% 5.1% 0.0% 3.8% 10.4% 11.9% 3.0% 4.5% 0.0% 0.0% 7.5% 7.5% 7.5% 1.5% 0.0% 3.6% 10.7% 2.4% 1.2% 1.2% 1.2% 0.0% 7.1% 3.6% 2.4% 2.4% 17.1% 22.4% 1.3% 0.0% 0.0% 0.0% 2.6% 6.6% 15.8% 0.0% 0.0% 57 69 54 36 30 50 Respondents identifying at least one barrier 33 (38.8%) 34 (39.1%) 36 (46.2%) 23 (34.3%) 22 (26.2%) 37 (48.7%) Page 161 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the barriers to visiting libraries across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Epping North, Doreen, and the Rural North identifying too far to travel from home as a barrier to visiting libraries. The slightly higher than average proportion of respondent households from Mill Park, Epping, and Doreen identifying a lack of time as a barrier to visiting libraries. The slightly higher than average proportion of respondent households from Mernda and Doreen identifying facilities do not appeal / meet our needs as a barrier to visiting libraries. The slightly higher than average proportion of respondent households from Epping North, Doreen, and the Rural North identifying a lack of public transport as a barrier to visiting libraries. Barriers to visiting libraries by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Lalor T'town Epping Epping North Mill Park 10.9% 19.6% 2.2% 0.0% 1.1% 0.0% 5.4% 5.4% 3.3% 0.0% 0.0% 3.5% 14.0% 2.3% 2.3% 1.2% 1.2% 3.5% 8.1% 0.0% 0.0% 2.3% 6.0% 17.9% 2.4% 0.0% 3.6% 0.0% 0.0% 3.6% 0.0% 0.0% 2.4% 8.5% 23.4% 2.1% 3.2% 1.1% 2.1% 3.2% 4.3% 4.3% 2.1% 2.1% 26.2% 16.7% 2.4% 1.2% 3.6% 0.0% 8.3% 4.8% 14.3% 0.0% 4.8% 1.2% 25.3% 0.0% 1.2% 1.2% 0.0% 1.2% 6.0% 3.6% 0.0% 0.0% 44 33 30 53 69 33 Bundoora Too far to travel from home Lack of time They are uninviting Personal safety concerns No car parking available Facilities are not properly maintained Too difficult to access due to traffic Facilities do not appeal / meet our needs Lack of public transport Accessibility problems Other Total responses Respondents identifying at least one barrier 30 (32.6%) 23 (26.7%) 28 (33.3%) 34 (36.2%) 42 (50.0%) 30 (36.1%) Response Too far to travel from home Lack of time They are uninviting Personal safety concerns No car parking available Facilities are not properly maintained Too difficult to access due to traffic Facilities do not appeal / meet our needs Lack of public transport Accessibility problems Other Total responses Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 1.2% 16.5% 1.2% 0.0% 0.0% 1.2% 3.5% 5.9% 3.5% 0.0% 2.4% 6.9% 14.9% 2.3% 1.1% 1.1% 0.0% 1.1% 4.6% 0.0% 0.0% 1.1% 12.8% 20.5% 1.3% 0.0% 1.3% 0.0% 5.1% 11.5% 2.6% 0.0% 2.6% 25.4% 26.9% 7.5% 1.5% 1.5% 0.0% 9.0% 11.9% 10.4% 0.0% 0.0% 6.0% 10.7% 2.4% 0.0% 0.0% 0.0% 0.0% 4.8% 2.4% 1.2% 2.4% 18.4% 19.7% 0.0% 0.0% 0.0% 0.0% 0.0% 3.9% 10.5% 0.0% 0.0% 30 29 45 63 25 40 Respondents identifying at least one barrier 22 (25.9%) 24 (27.6%) 33 (42.3%) 31 (46.3%) 19 (22.6%) 29 (38.2%) Page 162 of 216 City of Whittlesea – 2015 Household Survey Food security Household respondents were asked: “In the past 12 months, were there any times when members of this household ran out of food and couldn’t afford to buy more?” In 2015, a total of 6.2% of respondent households reported that they had run out of food and couldn’t afford to buy more at least once in the last twelve months, a marginal decline on the 8.9% recorded in 2014. Ran out of food in last twelve months City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) 2015 Number Percent Response Never Once Two to six times Seven to eleven times Every month Can't say Total households 2014 805 27 23 5 7 133 80.5% 2.7% 2.3% 0.5% 0.7% 13.3% 76.2% 2.1% 4.2% 0.9% 1.7% 15.0% 1,000 100% 1,028 There was some variation in these results across the twelve precincts comprising the City of Whittlesea, although caution should be exercised in the interpretation of these results given the volatility of the precinct level results for this question. Attention drawn to the following: Respondent households from Bundoora, Blossom Park, and the Rural North were more likely than average to have never run out of food in the last twelve months. Respondent households from Epping and Whittlesea Township were slightly more likely than average to have run out of food at least once in the last twelve months. Ran out of food in last twelve months by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Never Once Two to six times Seven to eleven times Every month Can't say Total households Response Never Once Two to six times Seven to eleven times Every month Can't say Total households Bundoora Lalor T'town Epping Epping North Mill Park 88.0% 1.1% 1.1% 0.0% 0.0% 9.8% 80.2% 3.5% 2.3% 0.0% 0.0% 14.0% 79.8% 6.0% 2.4% 1.2% 1.2% 9.5% 73.4% 2.1% 3.2% 1.1% 1.1% 19.1% 84.5% 1.2% 1.2% 0.0% 2.4% 10.7% 78.3% 0.0% 1.2% 0.0% 1.2% 19.3% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlese a Rural North 90.6% 0.0% 2.4% 0.0% 0.0% 7.1% 78.2% 4.6% 3.4% 0.0% 0.0% 13.8% 82.1% 3.8% 1.3% 0.0% 0.0% 12.8% 83.6% 1.5% 1.5% 3.0% 0.0% 10.4% 76.2% 4.8% 8.3% 1.2% 2.4% 7.1% 90.8% 0.0% 1.3% 0.0% 0.0% 7.9% 85 87 78 67 84 76 Page 163 of 216 City of Whittlesea – 2015 Household Survey The following table provides a breakdown of these results by the structure of respondent households. Caution is advised in the interpretation of these results for some household structures given the very small sample size. Ran out of food in last twelve months by houshold structure City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Never Once Two to six times Seven to eleven times Every month Can't say 2 parent (0 - 4 yrs) Never Once Two to six times Seven to eleven times Every month Can't say 2 parent (18+) Sole person Couple only 77.2% 6.4% 5.0% 1.0% 0.0% 10.5% 89.8% 5.2% 0.3% 0.0% 0.0% 4.8% 80.7% 2.0% 4.5% 0.0% 0.0% 12.8% 79.9% 1.7% 1.5% 0.0% 0.2% 16.8% 80.1% 1.5% 2.9% 0.7% 0.7% 14.2% 81.9% 0.6% 1.7% 0.6% 0.9% 14.3% 88 104 77 196 134 271 1 parent (18+) Group Extended Total households Response 2 parent 2 parent (5 - 12 yrs) (13-18yrs) 1 parent (0 - 4 yrs) 1 parent 1 parent (5 - 12 yrs) (13-18yrs) 50.0% 0.0% 0.0% 50.0% 0.0% 0.0% 69.2% 3.8% 13.3% 0.0% 0.0% 13.6% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 70.5% 0.0% 1.8% 0.0% 7.0% 20.7% 72.5% 11.6% 0.0% 0.0% 0.0% 15.9% 74.5% 9.9% 1.6% 0.0% 0.0% 14.1% 3 9 5 42 8 60 Total households Environment Environmental initiatives Household respondents were asked: “Does your household do any of the following environmental actions?” This set of questions relating to the current and potential future participation in a range of environmental actions was included for the first time in the 2015 Household Survey. There was substantial variation in the proportion of respondent households currently engaging in the various environmental actions, the results being best summarised as follows: The overwhelming majority (85.6%) of respondent households were currently turning off lights and appliances when not being used. Approximately two-thirds of respondent households had installed energy efficient lights (67.3%) and use water efficient showerheads (68.9%). A little less than half (44.0%) of the respondent households currently reduce heat transfer from windows. Page 164 of 216 City of Whittlesea – 2015 Household Survey Approximately one-third of respondent households currently purchase sustainable products (35.9%), buy organic and / or local produce (34.6%), grow fruit and vegetables (38.5%), and use rain water tanks (32.0%). Approximately one-quarter of respondent households currently reuse grey water on gardens (24.0%) and compost or worm farm (21.3%). Ten percent (10.1%) of respondent households currently car pool to work or study. Environmental initiatives City of Whittlesea - 2015 Household Survey (Percent of total respondent households) 100% 80% Considering within 12 months Currently doing Not considering 2.1% 8.6% 7.4% 60% 40% 85.6% 11.8% 67.3% 68.9% 20% 0% -20% 2.7% 6.7% 8.1% 13.8% 13.1% 15.0% 12.1% 8.2% 12.6% 44.0% 35.9% 34.6% 38.5% 32.0% 24.0% 21.3% 6.2% 10.1% 22.0% 22.5% 26.7% 29.8% 34.5% 37.8% 43.1% 52.7% -40% -60% Environmental initiatives City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Install energy efficient lights Turn off lights & appliances not being used Use water efficient showerheads Composting or worm farming Buy organic and / or local produce Grow fruit and vegetables Use rain water tanks Re-use grey water on garden Purchase sustainable products Reduce heat transfer from windows Car pool to work or study Currently doing 67.3% 85.6% 68.9% 21.3% 34.6% 38.5% 32.0% 24.0% 35.9% 44.0% 10.1% Considering Not within considering 12 months 8.6% 2.1% 7.4% 8.2% 13.1% 15.0% 12.1% 12.6% 13.8% 11.8% 6.2% 6.7% 2.7% 8.1% 43.1% 26.7% 29.8% 34.5% 37.8% 22.5% 22.0% 52.7% Don't know Total households 17.3% 9.7% 15.6% 27.4% 25.6% 16.7% 21.4% 25.6% 27.8% 22.2% 31.0% 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 Page 165 of 216 City of Whittlesea – 2015 Household Survey There was no measurable or significant variation in the installation of energy efficient lights across the twelve precincts comprising the City of Whittlesea. Install energy efficient lights by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Bundoora Lalor T'town Epping Epping North Mill Park 69.6% 8.7% 5.4% 16.3% 64.0% 7.0% 3.5% 25.6% 59.5% 3.6% 11.9% 25.0% 66.0% 9.6% 7.4% 17.0% 69.0% 13.1% 1.2% 16.7% 71.1% 9.6% 4.8% 14.5% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 65.9% 11.8% 5.9% 16.5% 70.1% 11.5% 10.3% 8.0% 65.4% 14.1% 3.8% 16.7% 74.6% 7.5% 7.5% 10.4% 72.6% 1.2% 9.5% 16.7% 73.7% 6.6% 7.9% 11.8% 85 87 78 67 84 76 There was some interesting variation in the proportion of respondent households across the municipality turning off lights and appliances when not being used. Respondent households from Mernda, Doreen, Whittlesea Township, and the Rural North were somewhat more likely than average to turn off lights and appliances when not being used. Turn off lights and appliances not being used by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Page 166 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 87.0% 1.1% 2.2% 9.8% 80.2% 3.5% 3.5% 12.8% 78.6% 2.4% 4.8% 14.3% 81.9% 3.2% 3.2% 11.7% 86.9% 1.2% 4.8% 7.1% 84.3% 1.2% 3.6% 10.8% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 89.4% 0.0% 1.2% 9.4% 90.8% 4.6% 1.1% 3.4% 93.6% 0.0% 0.0% 6.4% 94.0% 0.0% 0.0% 6.0% 92.9% 1.2% 0.0% 6.0% 94.7% 1.3% 0.0% 3.9% 85 87 78 67 84 76 City of Whittlesea – 2015 Household Survey There was some variation in the use of water efficient shower heads across the municipality, with respondent households from Mill Park slightly more likely than average to use them. Use water efficient showerheads by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Bundoora Lalor T'town Epping Epping North Mill Park 72.8% 4.3% 7.6% 15.2% 61.6% 10.5% 8.1% 19.8% 72.6% 4.8% 6.0% 16.7% 66.0% 6.4% 9.6% 18.1% 61.9% 7.1% 7.1% 23.8% 77.1% 3.6% 3.6% 15.7% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 69.4% 8.2% 8.2% 14.1% 62.1% 18.4% 8.0% 11.5% 71.8% 9.0% 9.0% 10.3% 67.2% 4.5% 17.9% 10.4% 75.0% 2.4% 11.9% 10.7% 68.4% 5.3% 14.5% 11.8% 85 87 78 67 84 76 There was some interesting variation in the use of composting / worm farming across the municipality. Respondent households from Epping North were less likely than average, and respondent households from Blossom Park, Whittlesea Township, and the Rural North were measurably more likely to compost or worm farm than the municipal average. Composting or worm farming by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Bundoora Lalor T'town Epping Epping North Mill Park 26.1% 6.5% 43.5% 23.9% 19.8% 4.7% 33.7% 41.9% 17.9% 2.4% 35.7% 44.0% 16.0% 11.7% 53.2% 19.1% 10.7% 8.3% 44.0% 36.9% 21.7% 12.0% 41.0% 25.3% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 30.6% 8.2% 42.4% 18.8% 24.1% 10.3% 49.4% 16.1% 20.5% 11.5% 47.4% 20.5% 20.9% 7.5% 55.2% 16.4% 32.1% 4.8% 39.3% 23.8% 46.1% 9.2% 28.9% 15.8% 85 87 78 67 84 76 Page 167 of 216 City of Whittlesea – 2015 Household Survey There was measurable and significant variation in the proportion of respondent households across the municipality buying organic and / or local produce. Respondent households from Doreen, Whittlesea Township, and the Rural North were measurably more likely to engage in this activity than the municipal average. Buy organic and / or local produce by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Bundoora Lalor T'town Epping Epping North Mill Park 28.3% 17.4% 26.1% 28.3% 29.1% 11.6% 24.4% 34.9% 33.3% 7.1% 29.8% 29.8% 35.1% 9.6% 31.9% 23.4% 34.5% 13.1% 23.8% 28.6% 32.5% 12.0% 24.1% 31.3% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 38.8% 15.3% 29.4% 16.5% 37.9% 19.5% 29.9% 12.6% 33.3% 17.9% 24.4% 24.4% 43.3% 17.9% 23.9% 14.9% 47.6% 8.3% 22.6% 21.4% 57.9% 11.8% 18.4% 11.8% 85 87 78 67 84 76 There was measurable variation in the proportion of respondent households growing fruit and vegetables across the twelve precincts comprising the City of Whittlesea. Respondent households from Epping and Epping North were less likely than average, and respondent households from South Morang and the Rural North were more likely than average to engage in this activity. Grow fruit and vegetables by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Page 168 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 43.5% 14.1% 26.1% 16.3% 33.7% 12.8% 27.9% 25.6% 40.5% 11.9% 28.6% 19.0% 27.7% 19.1% 34.0% 19.1% 26.2% 23.8% 27.4% 22.6% 39.8% 14.5% 27.7% 18.1% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 43.5% 11.8% 34.1% 10.6% 46.0% 14.9% 34.5% 4.6% 42.3% 17.9% 28.2% 11.5% 35.8% 13.4% 40.3% 10.4% 42.9% 13.1% 26.2% 17.9% 59.2% 15.8% 13.2% 11.8% 85 87 78 67 84 76 City of Whittlesea – 2015 Household Survey There was some variation in the use of rain water tanks across the twelve precincts comprising the City of Whittlesea. Respondent households from Epping North were measurably less likely to use a rain water tank than the municipal average, and respondent households from Doreen and the Rural North were measurably more likely. Use rain water tanks by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Bundoora Lalor T'town Epping Epping North Mill Park 28.3% 18.5% 31.5% 21.7% 25.6% 11.6% 36.0% 26.7% 28.6% 8.3% 35.7% 27.4% 29.8% 14.9% 35.1% 20.2% 14.3% 7.1% 48.8% 29.8% 28.9% 14.5% 34.9% 21.7% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 25.9% 15.3% 42.4% 16.5% 34.5% 10.3% 34.5% 20.7% 35.9% 12.8% 35.9% 15.4% 58.2% 10.4% 26.9% 4.5% 36.9% 7.1% 32.1% 23.8% 89.5% 1.3% 0.0% 9.2% 85 87 78 67 84 76 There was some variation in the re-use of grey water on gardens across the twelve precincts comprising the City of Whittlesea. Respondent households from Epping North and the Rural North were measurably more likely to engage in this activity than the municipal average. Re-use grey water on garden by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Bundoora Lalor T'town Epping Epping North Mill Park 25.0% 20.7% 31.5% 22.8% 26.7% 9.3% 33.7% 30.2% 25.0% 7.1% 38.1% 29.8% 21.3% 13.8% 38.3% 26.6% 34.5% 9.5% 26.2% 29.8% 21.7% 13.3% 33.7% 31.3% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 17.6% 15.3% 47.1% 20.0% 24.1% 11.5% 43.7% 20.7% 17.9% 20.5% 46.2% 15.4% 23.9% 14.9% 49.3% 11.9% 16.7% 4.8% 47.6% 31.0% 44.7% 10.5% 26.3% 18.4% 85 87 78 67 84 76 Page 169 of 216 City of Whittlesea – 2015 Household Survey There was some variation in the purchase of sustainable products across the twelve precincts comprising the City of Whittlesea. Respondent households from Epping North and the Rural North were more likely to engage in this activity, whilst respondent households from the Rural North were measurably and significantly more likely than the municipal average. Purchase sustainable products by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Bundoora Lalor T'town Epping Epping North Mill Park 35.9% 21.7% 18.5% 23.9% 34.9% 10.5% 18.6% 36.0% 33.3% 8.3% 22.6% 35.7% 34.0% 12.8% 26.6% 26.6% 42.9% 13.1% 16.7% 27.4% 33.7% 18.1% 20.5% 27.7% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 41.2% 12.9% 21.2% 24.7% 40.2% 12.6% 29.9% 17.2% 37.2% 11.5% 21.8% 29.5% 26.9% 19.4% 32.8% 20.9% 41.7% 10.7% 20.2% 27.4% 56.6% 13.2% 10.5% 19.7% 85 87 78 67 84 76 There was some variation in the proportion of respondent households reducing heat transfer from windows across the twelve precincts comprising the City of Whittlesea. Respondent households from Bundoora and Epping were less likely than average, and respondent households from Whittlesea Township and the Rural North were measurably more likely than average to engage in this activity. Reduce heat transfer from windows by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Page 170 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 34.8% 15.2% 26.1% 23.9% 41.9% 4.7% 18.6% 34.9% 46.4% 8.3% 21.4% 23.8% 35.1% 12.8% 29.8% 22.3% 44.0% 14.3% 16.7% 25.0% 44.6% 12.0% 18.1% 25.3% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 51.8% 21.2% 10.6% 16.5% 49.4% 17.2% 21.8% 11.5% 42.3% 14.1% 24.4% 19.2% 47.8% 14.9% 29.9% 7.5% 54.8% 6.0% 20.2% 19.0% 67.1% 3.9% 19.7% 9.2% 85 87 78 67 84 76 City of Whittlesea – 2015 Household Survey There was no measurable or significant variation across the twelve precincts comprising the City of Whittlesea, in the proportion of respondent households engaged in car pooling. Car pool to work or study by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Currently doing Considering within 12 months Not considering Don't know Total households Response Currently doing Considering within 12 months Not considering Don't know Total households Bundoora Lalor T'town Epping Epping North Mill Park 4.3% 8.7% 56.5% 30.4% 14.0% 3.5% 46.5% 36.0% 11.9% 7.1% 39.3% 41.7% 8.5% 5.3% 53.2% 33.0% 14.3% 9.5% 42.9% 33.3% 7.2% 10.8% 49.4% 32.5% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 11.8% 2.4% 62.4% 23.5% 16.1% 6.9% 58.6% 18.4% 10.3% 3.8% 65.4% 20.5% 3.0% 3.0% 76.1% 17.9% 8.3% 48.8% 0.0% 42.9% 9.2% 0.0% 60.5% 30.3% 85 87 78 67 84 76 Page 171 of 216 City of Whittlesea – 2015 Household Survey Governance and leadership Household respondents were asked: “On a scale of 0 (lowest) to 10 (highest), can you please rate your household’s level of satisfaction with the following aspects of Council’s performance over the last twelve months?” There were five aspects of governance and leadership included in the 2015 Household Survey, including one aspect that has been somewhat modified from the 2014 wording, and two new aspects. The wording of the modified aspect is satisfaction with “community consultation and engagement”, which replaces the previous wording which was satisfaction with the “performance of Council seeking community opinion and feedback”. The two new aspects of governance and leadership relate to “Council’s performance making decisions in the interests of the community”, and “Council’s performance in keeping the community informed”. As discussed in previous Household Surveys, respondent households’ satisfaction with the five aspects of governance and leadership continues to be relatively neutral, although it is observed that satisfaction with Council meeting its responsibilities towards the environment measurably higher than the other aspects at a mildly positive level. Metropolis Research notes that satisfaction with the three aspects included in previous Household Surveys have all declined marginally from the 2014 and 2013 results. Satisfaction with aspects of governance and leadership City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 5.78 5.86 6 5.55 5.21 5.43 5.01 5.05 5.29 5.01 5.18 4.91 5 4 3 2 1 na na na na 0 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 Responsibility to environment Page 172 of 216 Community consultation and engagement * Representation and advocacy Making decisions in the interests of community Keeping the community informed City of Whittlesea – 2015 Household Survey Consistent with the results reported in previous Household Surveys, the following observations are made: Approximately one-quarter of respondent households were very satisfied with Council meeting its responsibilities towards the environment, compared to one-sixth of respondent households who were dissatisfied. Approximately one-sixth of respondent households were very satisfied with Council’s consultation and engagement, representation and advocacy and making decisions in the interests of the community, compared to approximately one-quarter of respondent households who were dissatisfied. Approximately one-quarter of respondent households were very satisfied with Council’s performance keeping the community informed, whilst a similar onequarter were dissatisfied with this aspect. Satisfaction with selected aspects of goverance and leadership City of Whittlesea - 2015 Household Survey (Percent of respondent households providing a response) 100% 80% Very satisfied Neutral to somewhat satisfied Dissatisfied 22.6% 24.0% 22.7% 60% 40% 64.4% 61.9% 62.5% 17.1% 20.7% 16.8% 15.2% 18.0% 17.3% 17.2% 22.0% 56.5% 56.9% 58.1% 60.6% 58.4% 56.9% 54.7% 52.6% 26.4% 22.4% 25.1% 24.2% 23.6% 25.8% 28.1% 25.4% 20% 0% 13.0% 14.1% 14.8% -20% -40% 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015 Responsibility to environment Community consultation and engagement * Representation and advocacy Making decisions in the interests of community Keeping the community informed There was no measurable or significant variation across the twelve precincts comprising the City of Whittlesea regarding satisfaction with any of the five aspects of governance and leadership. Page 173 of 216 City of Whittlesea – 2015 Household Survey Meeting responsibility towards the environment by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6.15 6 6.08 5.97 5.70 5.70 5.61 5 5.55 5.46 5.42 5.41 5.34 5.19 5.12 4.77 4.69 4.51 4 3 2 1 0 Community consultation and engagement on issues by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6 5 5.48 4 3 2 1 0 Page 174 of 216 5.26 5.24 5.18 5.13 5.04 5.02 5.01 4.89 4.89 City of Whittlesea – 2015 Household Survey Representation, lobbying and advocacy by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6 5.51 5 5.49 5.30 5.30 5.06 5.06 5.01 4.94 4.90 4.90 4.75 4.74 4.63 4 3 2 1 0 Making decisions in the interests of the community by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6 5 4 5.25 5.13 5.09 5.09 4.95 4.92 4.91 4.90 4.89 4.72 4.71 4.67 4.45 3 2 1 0 Page 175 of 216 City of Whittlesea – 2015 Household Survey Keeping the community informed by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6 5.90 5 5.72 5.46 5.33 5.31 5.26 5.19 5.18 5.14 5.08 4.96 4.87 4.82 4 3 2 1 0 Council’s overall performance Household respondents were asked: “On a scale of 0 (lowest) to 10 (highest), can you please rate your household’s level of satisfaction with the performance of Council across all areas of responsibility over the last twelve months?” Satisfaction with the performance of Council across all areas of responsibility declined 4.9% in 2015, declining from 5.45 to 5.18, on a scale of zero to ten where five is neutral. This result remains however very mildly positive. In 2015 there was a small increase in the proportion of respondent households very satisfied with Council’s overall performance (i.e. rating satisfaction at eight to ten out of ten), increasing from 18.8% to 21.0%. There was however also an increase in the proportion of respondent households dissatisfied with Council’s overall performance, increasing from 19.9% to 24.7%. Metropolis Research also notes that the proportion of respondent households unable or unwilling to provide a rating of satisfaction with Council’s overall performance declined in 2015, down from 30.8% to 25.2%. These results show that average satisfaction has marginally declined over the last three years, and that the community has become very marginally more diverse in their views about the performance of Council across all areas of responsibility. Page 176 of 216 City of Whittlesea – 2015 Household Survey Satisfaction with Council's overall performance City of Whittlesea - 2015 Household Survey (Index score scale 0 - 10) 10 9 8 7 6 5.34 5.45 2013 2014 5.18 5 4 3 2 1 0 2015 Satisfaction with Council's overall performance City of Whittlesea - 2015 Household Survey (Percent of respondent households providing a response) 100% Very s a tis fi ed Neutra l to s omewha t s a tis fi ed Di s s a tis fi ed 80% 16.3% 18.8% 62.3% 61.3% 21.4% 19.9% 24.7% 2013 2014 2015 21.0% 60% 40% 54.3% 20% 0% -20% -40% Page 177 of 216 City of Whittlesea – 2015 Household Survey Satisfaction with Council's overall performance City of Whittlesea - 2015 Household Survey (Number of respondent households) 2013 2015 252 2014 251 300 317 296 271 300 350 250 200 72 74 84 24 34 25 Three 47 Two 25 26 48 35 39 One 49 30 31 32 Zero 39 26 29 20 16 30 50 24 32 54 100 68 71 57 102 94 150 0 Four Five Six Seven Eight Nine Ten Can't say There was no measurable variation in satisfaction with the overall performance of Council across the twelve precincts comprising the City of Whittlesea. That said, it is observed that: Respondents from South Morang were somewhat, albeit not measurably more satisfied with Council’s overall performance than the municipal average. Respondents from Doreen were notably, but not measurably less satisfied than the municipal average. Satisfaction with Council's overall performance by precinct City of Whittlesea - 2015 Household Survey (Index score 0 - 10) 10 9 8 7 6 5.67 5 4 3 2 1 0 Page 178 of 216 5.45 5.38 5.38 5.38 5.23 5.23 5.18 5.02 4.96 4.96 4.89 4.56 City of Whittlesea – 2015 Household Survey There was some minor variation in the proportion of respondent households dissatisfied, neutral to somewhat satisfied, and very satisfied, across the twelve precincts comprising the City of Whittlesea. Attention is drawn to the following: Respondent households from South Morang and Whittlesea Township were slightly more likely than average to be very satisfied with Council’s overall performance. Respondent households from Doreen were measurably less likely than the municipal average to be very satisfied with Council’s overall performance. Respondent households from Mernda were slightly less likely than average to be dissatisfied with Council’s overall performance. Respondent households from Lalor, Doreen, and Blossom Park were slightly more likely than average to be dissatisfied with Council’s overall performance. Satisfaction with Council's overall performance by precinct City of Whittlesea - 2015 Household Survey (Percent of respondent households providing a response) Very satisfied 100% Neutral to somewhat satisfied Dissatisfied 80% 60% 22.7% 23.2% 28.8% 17.5% 7.4% 25.4% 27.9% 21.0% 16.9% 20.3% 17.3% 16.7% 24.2% 40% 20% 63.0% 59.1% 55.4% 58.7% 53.0% 50.7% 47.5% 54.3% 57.7% 53.6% 55.8% 46.8% 48.5% 0% -20% 18.2% 21.4% 22.7% 23.8% 23.9% 24.6% 24.7% 25.4% 26.1% 26.9% 29.0% 29.6% 30.3% -40% Page 179 of 216 City of Whittlesea – 2015 Household Survey Reasons for feeling less satisfied Household respondents were asked: “If rated less than 5, why does your household say that?” Respondent households dissatisfied with Council’s overall performance were provided an open-ended opportunity to describe the reasons for their dissatisfaction. These open-ended comments have been broadly categorised, as outlined in the following graph. The complete list of comments are available in the appendix. The most common reasons for respondent households’ dissatisfaction with the performance of Council across all areas of responsibility related to communication and awareness related issues, and issues categorised as general negative. Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Percent of total responses) Co Co m m un ica tio n & Ge aw ns n ar Pl ulta eral ene an ti n ni on eg ss ng & at & fe i ve de ed ve ba lo ck pm en t Ra te s Se G Ro rv ov ad e i Cl Tr ces rna s ea af & nc f Pa nlin ic m fac e rk es an ilit s s, i tre / m age es es ai me & nte nt na na tu nc re e st rip Pu bl Pa s ic rk Re tra ing n sp sp Ge ons or ne iv e t r n Co al p ess un os ci l iti In vis ve f ra ib str i lity uc tu re Ot he r 50% 45% 40% 34.1% 35% 30% 25% 20% 13.5% 15% 10.1% 7.9% 10% 5.2%4.9%4.5%3.7%3.7%3.4% 2.2%1.5%1.5%1.5%0.7%0.7% 5% 0.4%0.4% 0% Page 180 of 216 City of Whittlesea – 2015 Household Survey Change in Council’s overall performance Household respondents were asked: “Over the last twelve months, do you believe that Council’s overall performance has?” This question was included for the first time in the 2015 Household Survey, asking respondent households if they believed that Council’s overall performance had improved, deteriorated, or stayed the same. In 2015, a little less than ten percent (9.4%) of the respondent households considered that Council’s overall performance had improved in the last year, compared to 7.4% who considered that performance had deteriorated. A little less than half of the respondent households considered that Council’s overall performance had “stayed the same”, with a little more than one-third (37.4%) either unable or unwilling to provide a response. Change in overall performance City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Improved Stayed the same Deteriorated Can't say Total 2015 Number Percent 94 458 74 374 9.4% 45.8% 7.4% 37.4% 1,000 100% There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: The higher than average proportion of respondent households from Epping North considering that Council’s overall performance had improved. The slightly higher than average proportion of respondent households from South Morang and the Whittlesea Township considering that Council’s overall performance had deteriorated. The lower than average proportion of respondent households from South Morang and Mernda unable or unwilling to provide a response. Page 181 of 216 City of Whittlesea – 2015 Household Survey Change in overall performance in the last 12 months City of Whittlesea - 2015 Household Survey (Percent of total respondent households) Can't say 37.4% Improved 9.4% Deteriorated 7.4% Stayed the same 45.8% Change in overall performance by precinct City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Improved Stayed the same Deteriorated Can't say Total Response Improved Stayed the same Deteriorated Can't say Total Page 182 of 216 Bundoora Lalor T'town Epping Epping North Mill Park 7.6% 47.8% 7.6% 37.0% 10.5% 40.7% 9.3% 39.5% 13.1% 40.5% 2.4% 44.0% 4.3% 51.1% 5.3% 39.4% 20.2% 44.0% 4.8% 31.0% 6.0% 43.4% 8.4% 42.2% 92 86 84 94 84 83 Blossom Park South Morang Mernda Doreen Whittlesea Township Rural North 12.9% 44.7% 8.2% 34.1% 10.3% 49.4% 11.5% 28.7% 16.7% 53.8% 6.4% 23.1% 1.5% 52.2% 9.0% 37.3% 9.5% 40.5% 10.7% 39.3% 5.3% 44.7% 9.2% 40.8% 85 87 78 67 84 76 City of Whittlesea – 2015 Household Survey Current issues for Council Household respondents were asked: “Can you please list what you consider to be the top three issues for Council to address at the moment?” A total of 675 respondent households representing 67.52% of the total household sample provided at least one issue for Council to address in the coming year, an increase on the 50.2% who provided a response in the 2014 Household Survey. It is important to bear in mind that these results reflect issues identified by respondent households as priorities for the City of Whittlesea. They are not to be read as a list of complaints, nor are they technically “concerns” as such. It is also important to note that these issues are not limited to those within the remit of Council and often include a wide variety of issues that are primarily the responsibility of other levels of government. The open-ended comments received from respondent households have been categorised into broad groups for ease of analysis and are outlined in the following table. The full details of the comments are available upon request. A comparison of these results has been provided with the metropolitan Melbourne average, as recorded by Metropolis Research in the 2015 Governing Melbourne research. This research is a face-to-face interview style survey of approximately one thousand respondents drawn from all municipalities across metropolitan Melbourne. The top three issues identified by respondent households in 2015 remain largely the same as in 2014; that being traffic management (28.3% down from 29.9%), public transport (18.6% up from 17.1%), and in 2015 road maintenance and repairs (20.0% up from 6.6%). These three issues were identified by substantially more respondent households than the other issues identified. It is of note that respondent households identified in small numbers a very wide range of separate issues. Particular attention is drawn to the following: Traffic management – identified by more than one-quarter (28.3%) of respondent households in 2015. Metropolis Research has consistently recorded across metropolitan Melbourne somewhere in the order of one-fifth to one-quarter of respondents identifying traffic management issues. Roads maintenance and repairs – identified by 20.0% of respondent households in 2015, up substantially on the 6.6% recorded in 2014, and 16.6% recorded in 2013. Public transport – identified by approximately one-sixth (18.6%) of respondent households in 2015. This issue is commonly identified in growth area councils such as the City of Whittlesea at a higher level than the metropolitan Melbourne average. Safety, policing and crime – identified by 13.6% of respondent households in 2015, up substantially on the 7.6% recorded in 2014. Parking – identified by 11.6% of respondent households in 2015, up somewhat on the 7.2% recorded in 2014. Page 183 of 216 City of Whittlesea – 2015 Household Survey Top issues for Council to address in coming 12 months City of Whittlesea - 2015 Household Survey (Number and percent of total respondent households) Response Traffic management Roads maintenance and repairs Public transport Safety, policing, crime and drugs Parking Council rates Parks, gardens and open space Lighting Education and schools Rubbish and waste issues inc. garbage Building, planning, housing and development Street trees maintenance and provision Footpath maintenance and repairs General cleanliness and maintenance of area Employment and job creation Provision & maintenance of general infrastructure Sports, leisure or recreation centres Shops, restaurants and entertainment venues Animal management Financial issues and priorities for Council Health and medical services Recycling and tip services Bike / walking tracks and facilities Hard rubbish collection Street cleaning and maintenance Activities, services and facilities for youth Consultation, communication & provision of info Council customer service / responsiveness Quality and provision of community services Community activities, events, arts and culture Aesthetics of local area Issues with gaming Multicultural / diversity issues Housing availability / affordability Noise Graffiti / vandalism Services and facilities for the elderly Environment, conservation and sustainability Public toilets Community support Provision & maintenance of community facilities Services and facilities for the disabled All other issues Total responses Respondent households providing a response (*) Metropolis Research, 2015 Governing Melbourne Page 184 of 216 2015 Number Percent 2014 2013 metro. Melb.* 29.9% 6.6% 17.1% 7.6% 7.2% 3.9% 2.7% 2.7% 3.4% 3.8% 1.8% 1.6% 1.8% 1.3% 1.6% 1.7% 1.9% 1.6% 0.7% 0.4% 1.9% 1.0% 1.4% 1.0% 0.8% 0.4% 0.2% na 0.4% 0.4% 0.2% na 0.3% 0.1% 0.5% 1.3% 0.9% 0.7% 0.6% 0.5% 0.3% 0.6% 3.5% 26.6% 16.6% 17.6% 8.8% 5.8% 7.5% 5.8% 2.5% 3.9% 2.3% 3.5% 2.6% 2.9% 0.7% 1.3% 3.6% 3.7% 1.9% 1.7% 0.0% 5.0% 1.5% 1.1% 0.7% 0.9% 1.3% 1.2% na 1.1% 1.1% 1.2% na 0.8% 0.9% 0.8% 1.4% 1.0% 0.8% 0.0% 0.8% 1.0% 0.5% 4.5% 24.9% 5.3% 4.7% 8.4% 14.1% 3.3% 5.8% 6.9% 1.6% 2.5% 8.8% 5.4% 5.9% 4.8% 0.2% 1.0% 1.8% 0.8% 3.0% 0.9% 0.9% 1.3% 2.8% 3.5% 1.8% 0.8% 2.0% 0.9% 0.5% 1.9% 0.0% 0.0% 0.1% 0.6% 0.3% 1.5% 1.4% 0.8% 1.2% 0.0% 0.4% 0.1% 12.3% 1,631 1,216 1,534 1,345 675 (67.5%) 50.2% 62.9% 72.4% 283 200 186 136 116 66 61 58 42 34 34 28 26 26 21 20 19 18 17 17 15 15 14 14 12 11 11 11 10 9 9 7 6 6 5 4 4 4 4 4 4 3 41 28.3% 20.0% 18.6% 13.6% 11.6% 6.6% 6.1% 5.8% 4.2% 3.4% 3.4% 2.8% 2.6% 2.6% 2.1% 2.0% 1.9% 1.8% 1.7% 1.7% 1.5% 1.5% 1.4% 1.4% 1.2% 1.1% 1.1% 1.1% 1.0% 0.9% 0.9% 0.7% 0.6% 0.6% 0.5% 0.4% 0.4% 0.4% 0.4% 0.4% 0.4% 0.3% 4.1% City of Whittlesea – 2015 Household Survey There was some variation in these results across the twelve precincts comprising the City of Whittlesea, with attention drawn to the following: Bundoora respondent households were more likely than average to identify Council rates and parks, gardens and open spaces. Lalor – no measurable variation in the results from the municipal average. Thomastown – no measurable variation in the results from the municipal average. Epping respondent households were more likely than average to identify traffic management and somewhat more likely to identify lighting. Epping North respondent households were more likely than average to identify traffic management, public transport, road maintenance and repairs, and somewhat more likely to identify education and schools. Mill Park – no measurable variation in the results from the municipal average. Top ten issues for Council to address by precinct City of Whittlesea - 2015 Household Survey (Percent of total respondent households) Bundoora Traffic management Safety, policing, crime and drugs Council rates Parks, gardens and open space Roads maintenance and repairs Public transport General cleanliness & maintenance of area Lighting Parking Rubbish and waste issues inc. garbage All other issues Lalor 22.8% 18.5% 16.3% 15.2% 14.1% 8.7% 6.5% 6.5% 5.4% 5.4% 54.3% Traffic management Safety, policing, crime and drugs Public transport Roads maintenance and repairs Council rates Parking Rubbish and waste issues inc. garbage Animal management Parks, gardens and open space Lighting All other issues 19.0% 11.9% 10.7% 9.5% 9.5% 7.1% 4.8% 4.8% 4.8% 3.6% 35.7% Traffic management Roads maintenance and repairs Public transport Parking Lighting Safety, policing, crime and drugs Building, planning, housing & development Footpath maintenance and repairs Aesthetics of local area Employment and job creation All other issues Thomastown Safety, policing, crime and drugs Traffic management Roads maintenance and repairs Council rates Public transport Lighting Education and schools Parks, gardens and open space Parking Rubbish and waste issues inc. garbage All other issues Epping Epping North Traffic management Public transport Roads maintenance and repairs Education and schools Parks, gardens and open space Parking Council rates Safety, policing, crime and drugs Bike / walking tracks and facilities Sports, leisure or recreation centres All other issues 16.3% 14.0% 9.3% 9.3% 8.1% 7.0% 5.8% 5.8% 4.7% 4.7% 46.5% 44.7% 17.0% 14.9% 13.8% 13.8% 9.6% 4.3% 3.2% 3.2% 3.2% 31.9% Mill Park 39.4% 33.0% 29.8% 10.6% 7.4% 7.4% 6.4% 4.3% 3.2% 3.2% 21.3% Traffic management Parking Public transport Roads maintenance and repairs Parks, gardens and open space Council rates Safety, policing, crime and drugs Financial issues & priorities for Council Lighting Building, planning, housing & development All other issues 24.1% 18.1% 15.7% 15.7% 9.6% 7.2% 7.2% 6.0% 4.8% 3.6% 37.3% Page 185 of 216 City of Whittlesea – 2015 Household Survey Blossom Park respondent households were more likely than average to identify traffic management and public transport. South Morang respondent households were more likely than average to identify traffic management and parking. Mernda respondent households were more likely than average to identify public transport, road maintenance and repairs, safety, policing and crime issues, and education and schools. Doreen respondent households were more likely than average to identify road maintenance and repairs and traffic management. Whittlesea Township respondent households were more likely than average to identify public transport, road maintenance and repairs, and safety, policing, crime. Rural North respondent households were more likely than average to identify road maintenance and repairs. Top ten issues for Council to address by precinct City of Whittlesea - 2015 Household Survey (Percent of total respondent households) Blossom Park Traffic management Public transport Roads maintenance and repairs Parking Safety, policing, crime and drugs Street trees maintenance and provision Parks, gardens and open space Council rates Footpath maintenance and repairs Lighting All other issues South Morang 44.7% 30.6% 23.5% 16.5% 10.6% 5.9% 4.7% 3.5% 3.5% 3.5% 36.5% Mernda Public transport Roads maintenance and repairs Traffic management Safety, policing, crime and drugs Education and schools Parking Sports, leisure or recreation centres Rubbish and waste issues inc. garbage Shops, restaurants & entertainment venues Parks, gardens and open space All other issues Page 186 of 216 39.1% 25.3% 24.1% 24.1% 9.2% 6.9% 5.7% 5.7% 4.6% 3.4% 48.3% Doreen 46.2% 32.1% 32.1% 25.6% 15.4% 9.0% 6.4% 5.1% 5.1% 3.8% 39.7% Roads maintenance and repairs Traffic management Public transport Safety, policing, crime and drugs Education and schools Parking Sports, leisure or recreation centres Building, planning, housing & development Lighting Shops, restaurants & entertainment venues All other issues 31.0% 31.0% 23.8% 13.1% 9.5% 8.3% 7.1% 6.0% 4.8% 4.8% 52.4% Roads maintenance and repairs Traffic management Public transport Parks, gardens and open space Prov. & maint. of general infrastructure Council rates Building, planning, housing & development Safety, policing, crime and drugs Bike / walking tracks and facilities Internet / NBN All other issues Whittlesea Township Public transport Roads maintenance and repairs Safety, policing, crime and drugs Traffic management Parks, gardens and open space Parking Sports, leisure or recreation centres Bike / walking tracks and facilities Building, planning, housing & development Lighting All other issues Traffic management Public transport Parking Roads maintenance and repairs Safety, policing, crime and drugs Building, planning, housing & development Footpath maintenance and repairs Street trees maintenance and provision General cleanliness & maintenance of area Education and schools All other issues 46.3% 41.8% 20.9% 17.9% 10.4% 10.4% 6.0% 4.5% 4.5% 4.5% 28.4% Rural North 42.1% 25.0% 18.4% 7.9% 7.9% 6.6% 6.6% 6.6% 3.9% 3.9% 27.6% City of Whittlesea – 2015 Household Survey Importance of and satisfaction with Council services Importance Household respondents were asked: “On a scale of 0 (lowest) to 10 (highest), can you please rate the importance to the community of each of the following Council services and facilities?” Respondent households rated each of the twenty-two services and facilities included in the survey as important (i.e. rating importance at more than five out of ten). The average importance of these services and facilities was 7.23 in 2015, almost identical to the 7.25 recorded in 2014. The services and facilities rated as measurably more important than the average in 2015 were waste management, fire prevention, emergency and disaster management, street lighting, and the maintenance of parks, gardens and streetscapes. The services and facilities rated as measurably less important than the average in 2015 were building permits, planning permits, and fostering Aboriginal reconciliation. Importance of selected Council services and facilities City of Whittlesea - 2015 Household Survey (Number and index score scale 0 - 10) Service/facility Waste management + Fire prevention Emergency and disaster management # Street lighting Maintenance of parks & gardens & streetscapes Condition of sealed local roads * Supporting healthy communities Enforcement of local laws Provision and maintenance of footpaths Environmental management Sports facilities Libraries Support community and sporting groups Community festivals and events Support culturally diverse communities Local halls and venues Promotion of local employment opportunities ^ Council's general town planning process Animal management Building permits Planning permits Fostering aboriginal reconciliation Average importance Number 880 775 749 868 874 848 769 816 864 774 793 775 773 783 739 756 755 701 744 688 702 678 Lower 2015 Mean Upper 8.16 7.61 7.49 7.44 7.44 7.30 7.29 7.19 7.17 7.19 7.10 7.03 6.97 6.95 6.76 6.75 6.67 6.66 6.67 6.55 6.54 6.22 8.30 7.76 7.65 7.62 7.59 7.47 7.44 7.36 7.36 7.34 7.25 7.19 7.13 7.09 6.92 6.89 6.87 6.84 6.84 6.73 6.72 6.40 8.43 7.92 7.82 7.79 7.73 7.63 7.60 7.53 7.54 7.50 7.41 7.35 7.29 7.24 7.07 7.04 7.06 7.03 7.00 6.91 6.89 6.58 7.23 2014 2013 8.04 7.71 7.69 7.47 7.42 7.40 na 7.46 7.28 7.35 7.38 7.56 7.16 7.09 6.94 7.00 7.21 na 6.96 na na na 8.31 7.98 7.96 7.90 7.90 7.81 na 7.68 7.74 7.63 7.61 7.58 7.34 7.17 7.13 7.02 7.48 na 7.14 na na na 7.25 7.51 (*) formally maintenance and repair of local roads (+) formally waste and recycling collection services (#) formally emergency management (^) formally attract industry and promote local employment opportunities Page 187 of 216 City of Whittlesea – 2015 Household Survey Importance of selected Council services and facilities by precinct City of Whittlesea - 2015 Household Survey (Index score scale 0 - 10) Bundoora Lalor T'town Epping Epping North Mill Park 8.61 7.70 7.69 7.54 7.80 7.58 7.39 7.22 7.46 7.23 7.07 7.15 7.00 6.84 6.87 6.71 6.65 6.58 6.85 6.63 6.73 6.14 8.04 7.68 7.68 7.58 7.17 7.14 7.18 7.25 7.01 7.00 6.94 7.38 7.03 7.10 6.74 6.74 6.61 6.81 6.53 6.64 6.60 6.27 8.18 7.47 7.37 7.77 7.27 7.08 7.49 7.28 7.27 7.25 6.95 7.16 6.78 7.17 6.85 6.88 6.80 6.62 6.64 6.94 6.90 6.25 8.03 8.01 7.96 7.64 7.25 7.51 7.81 7.51 7.51 7.59 7.18 7.14 7.33 6.89 7.18 6.78 7.28 6.54 7.02 6.89 6.74 7.02 8.32 8.16 8.27 7.86 7.80 7.58 7.51 7.62 7.79 7.66 7.42 7.10 7.58 7.21 7.54 7.00 7.15 7.06 7.30 6.57 6.75 6.95 8.14 7.36 7.14 7.36 7.43 7.26 7.08 7.43 6.82 7.09 7.16 7.14 6.79 7.04 6.74 6.89 6.39 6.51 6.51 6.58 6.52 6.32 Average importance 7.16 7.05 7.11 7.31 7.46 6.99 Service/facility Blossom Park South Morang Mernda Doreen Whittlese a Rural North 8.40 7.83 7.61 8.03 7.83 7.85 7.35 7.33 7.88 7.32 7.35 7.53 7.01 6.89 6.79 6.96 7.28 7.06 6.83 6.72 6.68 6.10 8.65 7.83 7.58 7.55 8.10 7.63 7.49 7.23 7.55 7.56 7.58 7.33 7.23 7.10 6.84 7.25 6.80 7.08 7.46 6.63 6.64 6.69 8.56 8.26 8.06 7.90 8.10 8.15 7.80 7.64 8.07 7.74 7.74 7.22 7.56 7.54 7.48 7.15 7.55 7.48 6.70 6.87 6.90 6.51 8.27 8.07 7.98 7.90 8.07 7.87 7.50 7.23 7.74 7.22 7.45 6.35 7.44 6.79 6.43 6.45 7.09 7.64 6.75 7.06 7.06 5.45 8.56 7.64 7.73 7.23 7.43 7.22 7.55 7.41 7.06 7.49 7.54 7.82 7.34 7.65 6.81 7.03 6.98 6.75 7.07 6.36 6.67 6.47 8.57 7.89 7.94 7.10 7.65 7.34 7.93 7.12 6.53 7.90 7.80 7.46 7.79 7.74 7.02 7.43 6.83 6.67 7.35 6.90 6.78 6.22 7.30 7.35 7.59 7.26 7.26 7.36 Service/facility Waste management + Fire prevention Emergency and disaster management # Street lighting Maintenance of parks & gardens & streetscapes Condition of sealed local roads * Supporting healthy communities Enforcement of local laws Provision and maintenance of footpaths Environmental management Sports facilities Libraries Support community and sporting groups Community festivals and events Support culturally diverse communities Local halls and venues Promotion of local employment opportunities ^ Council's general town planning process Animal management Building permits Planning permits Fostering aboriginal reconciliation Waste management + Fire prevention Emergency and disaster management # Street lighting Maintenance of parks & gardens & streetscapes Condition of sealed local roads * Supporting healthy communities Enforcement of local laws Provision and maintenance of footpaths Environmental management Sports facilities Libraries Support community and sporting groups Community festivals and events Support culturally diverse communities Local halls and venues Promotion of local employment opportunities ^ Council's general town planning process Animal management Building permits Planning permits Fostering aboriginal reconciliation Average importance Page 188 of 216 City of Whittlesea – 2015 Household Survey Satisfaction Household respondents were asked: “On a scale of 0 (lowest) to 10 (highest), can you please rate your personal satisfaction with each of the following services and facilities that you or members of this household have used in the last 12 months?” Respondent households again in 2015 rated their satisfaction with each of the twenty-two included services and facilities at more than five out of ten, i.e. satisfied. The average satisfaction with these services and facilities was 6.26 in 2015, up very marginally on the 6.24 recorded in 2014, but still marginally lower than the 6.41 recorded in 2013. The difference in average satisfaction over the last three surveys is not statistically significant. Respondent households rated their satisfaction with waste management, libraries, fire prevention, emergency and disaster management, and community festivals and events measurably higher than the average satisfaction. Respondent households rated their satisfaction with building permits, planning permits, Council’s general town planning process and the promotion of local employment opportunities measurably lower than the average satisfaction. Satisfaction with selected Council services and facilities City of Whittlesea - 2015 Household Survey (Number and index score scale 0 - 10) Service/facility Waste management + Libraries Fire prevention Emergency and disaster management # Community festivals and events Maintenance of parks & gardens & streetscapes Sports facilities Environmental management Supporting healthy communities Local halls and venues Support culturally diverse communities Animal management Support community and sporting groups Enforcement of local laws Street lighting Condition of sealed local roads * Provision and maintenance of footpaths Fostering aboriginal reconciliation Building permits Planning permits Council's general town planning process Promotion of local employment opportunities ^ Average satisfaction Number 783 611 561 518 600 769 609 568 565 548 536 560 557 613 768 780 780 563 468 465 498 528 Lower 2015 Mean Upper 7.24 6.71 6.50 6.45 6.44 6.43 6.35 6.30 6.23 6.20 6.10 6.06 6.05 6.00 5.96 5.93 5.75 5.74 5.48 5.45 5.37 5.07 7.39 6.89 6.68 6.63 6.61 6.59 6.52 6.47 6.40 6.38 6.27 6.23 6.22 6.18 6.14 6.11 5.93 5.93 5.67 5.65 5.57 5.27 7.54 7.07 6.86 6.81 6.77 6.73 6.69 6.63 6.57 6.55 6.45 6.41 6.40 6.35 6.32 6.29 6.11 6.12 5.86 5.84 5.77 5.46 6.26 2014 2013 7.23 7.08 6.67 6.64 6.42 6.55 6.40 6.19 na 6.42 6.27 6.17 6.25 6.07 6.02 6.00 6.00 na na na na 5.67 7.57 7.06 6.73 6.59 6.56 6.89 6.50 6.42 na 6.62 6.28 6.23 6.33 6.22 6.26 6.03 6.12 na na na na 5.48 6.24 6.41 (*) formally maintenance and repair of local roads (+) formally waste and recycling collection services (#) formally emergency management (^) formally attract industry and promote local employment opportunities Page 189 of 216 City of Whittlesea – 2015 Household Survey Satisfaction with selected Council services and facilities by precinct City of Whittlesea - 2015 Household Survey (Number and index score scale 0 - 10) Service/facility Waste management + Libraries Fire prevention Emergency and disaster management # Community festivals and events Maintenance of parks & gardens & streetscapes Sports facilities Environmental management Supporting healthy communities Local halls and venues Support culturally diverse communities Animal management Support community and sporting groups Enforcement of local laws Street lighting Condition of sealed local roads * Provision and maintenance of footpaths Fostering aboriginal reconciliation Building permits Planning permits Council's general town planning process Promotion of local employment opportunities ^ Bundoora Lalor T'town Epping Epping North Mill Park 7.64 7.00 6.50 6.54 6.18 6.64 6.39 6.42 6.49 6.07 6.40 6.20 6.20 6.04 6.40 6.99 6.31 6.13 5.25 5.54 5.59 4.84 6.95 6.87 6.90 6.60 6.44 6.38 6.39 6.53 6.15 6.04 6.35 6.00 5.92 6.34 6.22 6.19 5.70 5.91 5.50 5.40 5.43 5.39 7.15 6.73 5.88 5.85 6.53 6.09 6.22 5.83 5.91 6.26 5.98 5.88 5.87 5.76 6.45 5.80 5.60 5.16 5.42 5.57 5.44 5.05 7.45 6.72 7.02 6.98 6.53 6.19 6.49 6.38 6.41 6.68 6.30 6.45 6.29 6.45 5.34 6.26 5.61 6.26 6.02 5.90 5.83 5.18 7.51 6.16 7.10 6.74 6.17 6.54 6.00 6.60 6.15 6.04 6.13 6.09 6.10 6.28 6.13 5.92 6.76 5.80 5.93 5.73 5.77 4.92 7.68 7.29 6.66 6.76 6.89 6.88 7.11 6.61 6.83 6.76 6.48 6.35 6.49 6.62 6.03 6.54 6.34 6.26 5.77 5.83 5.95 5.68 5.93 6.31 6.21 6.54 Rural North Average satisfaction 6.26 6.16 Service/facility Blossom Park South Morang Mernda Doreen Whittlesea Township 7.44 7.54 6.56 6.21 6.38 6.49 6.40 6.10 6.23 6.28 5.86 5.81 5.66 5.81 6.10 6.58 6.20 5.28 5.25 5.41 5.05 5.51 7.32 7.27 7.33 7.14 6.86 6.88 6.84 6.90 6.83 7.08 6.57 6.94 6.54 6.47 6.65 6.89 6.35 6.29 6.06 5.84 5.61 5.94 6.91 6.70 6.30 6.66 6.95 6.98 6.53 6.65 6.51 6.02 6.41 6.22 6.51 5.72 6.48 5.37 5.86 6.09 5.52 5.57 5.16 5.31 7.64 5.77 6.20 6.39 6.12 6.90 5.77 6.40 5.87 5.35 5.53 5.71 5.98 5.22 6.03 3.90 5.17 5.33 5.91 5.68 5.46 4.06 7.97 7.26 6.96 6.86 6.98 6.34 6.53 6.29 6.38 6.40 5.95 6.27 6.41 6.28 5.53 5.51 5.54 5.95 5.35 5.35 5.26 4.93 7.70 7.37 6.89 6.69 7.81 6.70 6.68 6.92 7.06 6.97 6.32 6.53 6.56 6.02 5.92 5.32 5.07 6.18 4.84 5.04 5.41 4.84 6.10 6.66 6.20 5.75 6.20 6.31 Waste management + Libraries Fire prevention Emergency and disaster management # Community festivals and events Maintenance of parks & gardens & streetscapes Sports facilities Environmental management Supporting healthy communities Local halls and venues Support culturally diverse communities Animal management Support community and sporting groups Enforcement of local laws Street lighting Condition of sealed local roads * Provision and maintenance of footpaths Fostering aboriginal reconciliation Building permits Planning permits Council's general town planning process Promotion of local employment opportunities ^ Average satisfaction Page 190 of 216 City of Whittlesea – 2015 Household Survey Importance and satisfaction cross tabulation The following graph provides a cross tabulation of the average importance and satisfaction scores for each of the twenty-two services and facilities included in the 2015 Household Survey. The importance of each service and facility is displayed on the horizontal axis from the lowest to the highest from left to right, and satisfaction is displayed on the vertical axis from the lowest to the highest from bottom to top. The cross-hairs reflect the average importance and satisfaction. Attention is drawn to the fact that the services and facilities rated as most important (including waste management, fire prevention, and emergency and disaster management) are those with the highest average satisfaction, which reflects well on the service delivery priorities of Council. As in 2014, attention is drawn to the fact that there are relatively few services and facilities rated as more important than average and with which respondent households are less satisfied than average. Of the four services in this lower right hand quadrant, three of the services (local roads, street lighting and the enforcement of local laws) are more important than average, but only marginally and not measurably less satisfied than average. Importance and satisfaction with selected Council services City of Whittlesea - 2015 Household Survey (index score scale 0 - 10) 7.60 Waste mgt 7.40 7.20 7.00 Libraries Satisfaction 6.80 6.60 6.40 6.20 6.00 Parks & gardens & Fire prevention Emergency mgt Festivals & events streetscapes Sports facilities Env. Management Support diverse Support healthy Halls & venues communities communities Animal mgt Support comm.& Law enforcement Street lighting Roads sport.gps Aboriginal Footpaths reconciliation 5.80 5.60 Planning permits Building permits Town planning 5.40 Employment opp. 5.20 6.20 6.70 7.20 Importance 7.70 8.20 Page 191 of 216 City of Whittlesea – 2015 Household Survey General comments Household respondents were asked: “Are there any other comments you would like to make?” The following graph provides the open-ended comments received from respondents to the City of Whittlesea – 2015 Household Survey. A total of 304 comments were received from respondents, with general positive comments, road maintenance and repairs related, and traffic management related the most common types of comments received. General comments City of Whittlesea - 2015 Household Survey (Percent of total responses) Ge n Ro eral a p Co d m o s it m Tr a m in ive u n af f i ica c m t en a Pl Co tio n an a nce un an g & em c ni n g il fa eng en ,d t a c ev iliti gem es el op / s ent m en erv t & ice Pu h s Pa bli ou s c i rk s & tra n g n s op p en or t Ra sp ac te Wa s/ e st e P s f in an ma ar ki ng cia n a l m gem a Cl en n ea Sa fe Gen age t nl ty m in e , ra e es s & p oli l ne nt c ge ing gat ne a n iv e ra l m d cr im ai e nt en an ce S St re urv e et Sh lig y op I s a n fr hti n d ast n g en ruc t te rta ure in m en t Ot he r 50% 45% 40% 35% 30% 25% 16.4% 20% 15% 9.9% 9.5% 9.2% 7.2% 6.6% 5.9% 5.6% 10% 4.9% 4.6% 3.9% 3.6% 3.0% 2.3% 2.3% 2.0% 1.6% 1.0% 5% 0.3% 0% Page 192 of 216 City of Whittlesea – 2015 Household Survey Appendix One: Comments Destination of public transport Respondents using public transport for non-work or study trips were asked: “Where (non-work or study) does the person travel to by public transport most often?” Destination suburb of using public transport (non-work/study) City of Whittlesea - 2015 Household Survey (Number & percent of respondents using public transport for non-work/study providing response) Suburb from Destination Suburb Number Percent Belgrave Melbourne 1 100% Blackburn South Morang 7 100% Brunswick South Morang 1 100% Bundoora Melbourne Bundoora Preston Lalor Mill Park Eltham Various Not stated 47 3 1 1 1 1 2 2 83.9% 5.4% 1.8% 1.8% 1.8% 1.8% 3.6% Total 58 100% Clayton Melbourne 1 100% Clifton Hill Melbourne 1 100% Coburg Carlton 1 100% Craigieburn Melbourne 3 100% Eltham Melbourne 3 100% Epping Melbourne Various Richmond Lalor Epping Docklands Frankston East Melbourne Preston South Melbourne South Morang Regional/Rural Victoria Not stated 149 6 5 3 3 3 3 2 1 1 1 1 3 83.7% 3.4% 2.8% 1.7% 1.7% 1.7% 1.7% 1.1% 0.6% 0.6% 0.6% 0.6% Total 181 100% Melbourne 5 100% Fairfield/Alphington Page 193 of 216 City of Whittlesea – 2015 Household Survey Destination suburb of using public transport (non-work/study) City of Whittlesea - 2015 Household Survey (Number & percent of respondents using public transport for non-work/study providing response) Suburb from Destination Suburb Number Percent Fitzroy Melbourne 1 100% Greensborough Melbourne East Melbourne 19 3 86.4% 13.6% Total 22 100% Heidelberg Melbourne 1 100% Hurstbridge Melbourne 5 100% Ivanhoe Melbourne Richmond 1 1 50% 50% Total 2 50% Melbourne Epping Glenroy Thornbury Campbellfield Albert Park 56 4 3 3 1 1 82.4% 5.9% 4.4% 4.4% 1.5% 1.5% Total 68 100% Macleod Melbourne 2 100% Melbourne Melbourne Epping Bundoora Richmond Various Not stated 3 1 1 1 1 22 42.9% 14.3% 14.3% 14.3% 14.3% Total 29 100% Melbourne Mernda Greensborough South Morang Montmorency Whittlesea Airport West Epping Bundoora Heidelberg Various Not stated 36 7 5 3 2 2 1 1 1 1 1 2 60.0% 11.7% 8.3% 5.0% 3.3% 3.3% 1.7% 1.7% 1.7% 1.7% 1.7% Total 62 72% Lalor Mernda Page 194 of 216 City of Whittlesea – 2015 Household Survey Destination suburb of using public transport (non-work/study) City of Whittlesea - 2015 Household Survey (Number & percent of respondents using public transport for non-work/study providing response) Suburb from Destination Suburb Number Percent Melbourne Greensborough Bundoora Various Epping South Morang Mill Park East Melbourne Coolaroo Lalor Glen Waverley Preston Nunawading 97 7 6 4 4 3 2 2 2 2 2 1 1 72.9% 5.3% 4.5% 3.0% 3.0% 2.3% 1.5% 1.5% 1.5% 1.5% 1.5% 0.8% 0.8% Total 133 100% Montmorency Melbourne 1 100% Parkville Melbourne 1 100% Preston Melbourne Tullamarine Mill Park Not stated 6 2 1 2 66.7% 22.2% 11.1% Total 11 100% Melbourne Whittlesea 1 1 50% 50% Total 2 50% Melbourne Not stated 5 1 100% Total 6 100% Melbourne Mill Park Richmond Preston Bundoora Diamond Creek South Morang East Melbourne Epping Mernda Reservoir Greensborough Whittlesea Northcote Heidelberg Not stated 219 4 4 3 3 3 3 2 2 2 1 1 1 1 1 9 87.6% 1.6% 1.6% 1.2% 1.2% 1.2% 1.2% 0.8% 0.8% 0.8% 0.4% 0.4% 0.4% 0.4% 0.4% Total 259 100% Mill Park Regional/Rural Victoria Reservoir South Morang Page 195 of 216 City of Whittlesea – 2015 Household Survey Destination suburb of using public transport (non-work/study) City of Whittlesea - 2015 Household Survey (Number & percent of respondents using public transport for non-work/study providing response) Suburb from Destination Suburb Number Percent Melbourne Epping Preston Reservoir Richmond Coburg East Melbourne Northcote Thomastown Bundoora Mordialloc Chelsea South Morang Various Blackburn Tullamarine Not stated 135 17 7 7 6 3 3 2 2 2 2 2 2 2 1 1 3 69.6% 8.8% 3.6% 3.6% 3.1% 1.5% 1.5% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 0.5% 0.5% Total 197 100% Tullamarine Tullamarine 2 100% Upper Plenty Melbourne 3 100% Various Melbourne Various Not stated 2 2 3 50% 50% Total 7 50% Melbourne Bundoora 15 1 93.8% 6.3% Total 16 100% Melbourne Epping Greensborough Plenty South Morang Various Interstate 15 1 1 1 1 1 1 71.4% 4.8% 4.8% 4.8% 4.8% 4.8% 4.8% Total 21 100% Melbourne Deer Park Epping Various 6 1 1 1 66.7% 11.1% 11.1% 11.1% Total 9 100% Thomastown Watsonia Whittlesea Wollert Page 196 of 216 City of Whittlesea – 2015 Household Survey Reasons for feeling less satisfied with aspects of Council Household respondents were asked: “On a scale of 0 (lowest) to 10 (highest), can you please rate your household’s level of satisfaction with the following aspects of Council’s performance over the last twelve months? If rated less than 5, why does your household say that? ” Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Communication & awareness Never receive any communication or information from Council Lack of information and consultation with issues that effect people I have no idea what the Council does - uninformed on what is going on Not aware of Council's activities Decisions made before community is consulted Don't go to any meetings Don't hear anything / any information from Council about current issues or events Don't hear much community news Don't read newspaper, hard to understand English. Don't get involved much Don't really know what Council does - no time to read newsletter How would we know what Council has been doing?? I haven't seen anything regarding these aspects Local paper not received Many times electricity blackouts were not told prior to works More communication No any information received on Council's plan Not informed on Council matters unless we go online We don't receive enough or any correspondence other than by local newspaper which we don't get Would like to be informed of facilities available and phone number maybe on a magnet Because we have no idea about anything you do and don't get to read about it Decisions are made for the masses and not the rural people within the Council Don't feel Council actions local issues that many have complained about for many years Don't get much information on the Council unless I look on the website Don't know what is happening in the community and it seems to only benefit certain people, not everyone Don't meet any Councillors Found Council difficult to deal with and some staff rude and not co-operative Had issues with neighbourhood Council that I was unable to sort out Haven't got any newsletter I answered 'Can't Say', obviously have not been supplied the necessary information I don't see any decent communication, the Council magazine is pretty pathetic and looks amateur I have never been consulted by Council before this survey. I therefore have no confidence that the Council acts on behalf of the people. I have not seen any brochures or advertising from the Council 8 4 3 3 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 Page 197 of 216 City of Whittlesea – 2015 Household Survey Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Communication & awareness I haven't been given any notice or notification on what is happening or what isn't I need to keep more informed by reading the local paper and maybe attend Council meetings I've never heard about any consultation meetings More information in local paper Never have access to any information - more about wealth gathering for Council Never hear from Council - except at rate time Never heard of any consultation where my say is looked at No evidence to suggest otherwise No information from Council on meetings and votes No information given or know about works to wetlands North of Whittlesea 3757 surprised us one day just started pulling out trees No information on what Council is doing No information provided on what decisions are being made or who to speak to Not aware of any, too time poor to investigate myself Not aware of what the Council is doing for the community Not get to know what is happening around in community Not much advertising of Council representation Notification of changes insufficient - almost no information from Council meeting Only hear about the local paper Poor communication, self protected interests, not listening to us community, can be obstructive, rude customers service Residents not informed about changes to the community This is the first communication from Council in last 12 months We are rarely aware of local community events and programmes We do not have any access to info from Council and we don't look for it. Council does what suits them We don't know much about the Council/community as we are only here for a We don't know the exact activities or decisions made by the Council We don't receive local news papers or newsletters telling us what the Council has been doing We have no idea what the Council is doing as there is no info given to us to advise We just do not feel the Council consults or informs us We neither hear or see any of those things, too busy working We see little if any items from Council asking opinions or feedback to residents 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Council visibility No visibility on Council activities other than final result and that is not good Page 198 of 216 1 City of Whittlesea – 2015 Household Survey Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Consultation & feedback Because of their inability to listen to locals Because the Council acts on its own priority rather than what the community really needs Because we never see anyone from the Council to consult with anything Being in the newer areas in Epping, we are feeling neglected and our voices are not being heard by Council Because Council is so stuck up in the trees, they don't seem to listen to the public Because I believe that they do not inform or consult households enough Council disregards the community views Council doesn't listen to the people and what is important to them Council has changed boundary without any contact with us Council is only worried about Council. Doesn't ask rate payers anything I live in Woodstock and Council tells me I live in Beveridge. No consultation In five years, this is the first time I heard from the Council regarding these matters Lack of consultation on the Melbourne Market Authority and the effect on traffic and community Minorities should have more say Not enough engagement with the community and even when they do there are no results Only see Council reps at election time, not involved in addressing the community issues / concerns Residents are not necessarily listened to 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 Responsiveness We do not get any feedback When we asked for assistance they responded with not in "their objectives" 1 1 Parks, trees & nature strips About cleaning the lake. There have been so many complaints but nothing has been done Come up with ideas of getting rid of trees to plant other trees The nature strips are not maintained in the parks and outside houses What happened to the red gums of Morang Views? At the meeting they were to be protected - how come they are gone? 1 1 1 1 Infrastructure Infrastructure in the new estates in Epping North/Wollert is very poor and seems to have been given approval without consideration 1 Page 199 of 216 City of Whittlesea – 2015 Household Survey Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Governance Labour Party factions in the Council All the above require for scrutiny by maybe independent commissioner Appears to be too much in fighting / unsettled Council members Council is inefficient - no interaction between departments Council spends too much time infighting. Labour party runs Council, time for independent Councillors seem intent on pursuing personal political beliefs and self interests Politics plays a big part in too many things Poorly managed Too far left Council should not be political 2 1 1 1 1 1 1 1 1 Traffic management Traffic We have a roundabout in front of our house and the Council does not consider our views Community needs better roads to reduce traffic Council not doing enough regarding the traffic congestion in Whittlesea areas Local road traffic has increased, it takes longer to get anywhere - the population will grow and the roads can not cope Plenty Road traffic Speed bumps on our street are a nuisance, uneven surface - not to regulations 2 2 1 1 1 1 1 Rates / financial management Council is a joke, we pay high rates, and not return from them, Council is out of touch with community needs House rates keep increasing Because Council makes stupid choices which rate payers pay for i.e. artificial grass at Bundoora football oval Continually increasing the land rates, sometimes difficult to pay other bills and run car Council should always be improving, not wasting time with this survey Council's waste of rate money, Council not looking into the future Rates too high and performance too low. Council needs to be really accountable with their budget Reduction of services and increased rates Spending rate payer's money on stupid shit i.e. Main St Whittlesea just ridiculous Waste of money upgrading the Whittlesea Township footpaths and roads - cost, length of time and impact on business Waste ratepayers money for things that benefit the Councillors themselves Page 200 of 216 2 2 1 1 1 1 1 1 1 1 1 City of Whittlesea – 2015 Household Survey Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Planning development & housing Built-up residential areas are becoming full of too many units on one single block. Who gains from it - revenue - Council - who live with it - us Bundoora is the forgotten end of the shire Council has not kept up with the growth in population Council needed to do more prior to more houses being built Council only feather their own nest and of developers - could not give a damn about anyone unless minority group High rise buildings going up everywhere - destroying our areas - too dense. Council thinking of money only Lack of action, stupid planning decisions, lack of understanding of the local area Low housing standards Planning decision as new estates not give consideration and infrastructure Sick of poor planning The township of Whittlesea is forgotten in the City of Whittlesea They have allowed South Morang to change into a suburban slum We have seen Laurimar change from a rural suburb into an overcrowded ghetto with units and apartments 2 1 1 1 1 1 1 1 1 1 1 1 1 Council facilities / services / activities Services could be better Because where we are in Whittlesea we have no footpath to walk on, no kerb and channel Bike paths are a low priority Community feels less engaged with society. Would like to see more festivals / farmers markets I don't agree with all the hard waste collection being dumped, should be like other councils where it is left on the nature strip and share with neighbours I live next to Plenty River Gorge - fencing for protection of kangaroos does not work. (use gates to stop people, cutting fences) In my area, they have not done anything yet e.g. ; Playgrounds, Employment, leisure centres Indoor sports stadium Kangaroos are a hazard, they need to do a lot of work to protect vehicles from accidents with kangaroos 2 1 1 1 1 1 1 1 1 Parking All stations have insufficient parking for the community Car park in South Morang is a must Limited car parking issues at South Morang station Parking complaint - cars still parking in restricted area causing traffic congestion on school run 1 1 1 1 Page 201 of 216 City of Whittlesea – 2015 Household Survey Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Public transport Build Mernda train station Mernda rail way is a must People need more transport and much wider Plenty Rd - population is too high Public transport are a disgrace, community puts it high on agenda but Council doesn't 1 1 1 1 Road development and maintenance Lack of road infrastructure in Epping North Need better roads, Council close their eyes to this Nothing seems to happen, roads are a disgrace and its seems that the community puts it high on agenda but Council doesn't Poor road maintenance Road congestion intolerable - we do not live in the city Road congestion issues and police station Road issues, too many estates in Doreen, not adequate roads structure State of roads The roads - High St We need more roads as there are too much traffic during peak hours We repeatedly complain about the roads and congestion and nothing gets done 1 1 1 1 1 1 1 2 1 1 1 General cleanliness and maintenance of area Long grass standing Often come across signs 'fines apply for littering' yet there is rubbish everywhere in parks and green areas Our hard rubbish vouchers were taken away and this is why the people are dumping Parkland near home always dirty with rubbish Rubbish always dumped due to the tip not being open and this rubbish is never removed in a timely manner. Hazardous to the environment Street not cleaned equally 1 1 1 1 1 1 General positive 2 Council does nice things to our streets General negative Because its true, nothing done to suggest otherwise Because of the past experience and opinion Council does not help households If the Council was a business - it ought to be shut down - poor performance and services for bucket allocated! Page 202 of 216 3 2 2 2 City of Whittlesea – 2015 Household Survey Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number General negative No interest in the community Because Council is mostly out for themselves and not in the best interest of their environment Because they don't do what the question is asking Because they think of themselves Council is not required at all Council is self-interested Council makes choices that suit Council, not the community Council only looks after themselves and refuse to compromise or fully understand issues of utmost concern to their tax payers / rate payers Council tends to focus on what it thinks is important and not what the community think is important Council was not in the interest of majority of community Councils are only interested in making money Not much being done about various issues Previous bad experiences with Council Reactive and not proactive Self interest by Council Very bad experience and observations. No satisfaction with telephone conversations at Council We aren't satisfied with Council 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Other Because we don't see any changes benefiting people of the community Local shops poorly maintained New to area Resurfacing walking path not safe Schools too late and still not enough Short stay period in this area, had not have opportunity to see these aspects of the Council The fundamental's of local government are rubbish, roads and rates. If you contain rate increases, have a highly efficient rubbish system and good roads the fundamentals of local government is achieved Am not happy with our suburb being changed to Beveridge Child has illness takes all my time to care for her, don't have time Council has not acted to solve issues created by my neighbours and friend of Council Council tend to forget the large agricultural component of their community Farming area Lack of high schools in Epping North Local schools are overcrowded 2 2 2 2 2 2 2 1 1 1 1 1 1 1 Page 203 of 216 City of Whittlesea – 2015 Household Survey Reasons for rating aspects of Council less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Other Look around the area No one cares about Whittlesea it is all about great clubs eat in Mill Park or South Morang Not easy to find right person Not enough protection for native wildlife with infrastructure increase (dead kangaroos everywhere) Not enough research or study went into current safety work at Whittlesea township and no compensation to businesses Not seeing a lot of improvement on the issues that have been ongoing like roads and I don't feel the Council is very approachable Only listen to the front people and ask the user who are quiet Police station Prices of houses too low Push on better internet technology (NBN) Talk to rate payers as people not numbers The Council doesn't seem to have any say in what's happening to the area They don't do much to help families and make the area safe Unsure about Councils position on the environment Would not have a clue on Council issues. They just keep putting up rates. Really don't care about Council Total Page 204 of 216 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 267 City of Whittlesea – 2015 Household Survey Reasons for feeling less satisfied with customer service Household respondents were asked: “On a scale of 0 (lowest) to 10 (highest), can you please rate your satisfaction with the customer service you received (in terms of the service received, not the outcome)? If rated less than 5, why does your household say that?” Reasons for rating aspects of customer service less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number The inability to resolve issues They are not helpful at all Slow response and too much paperwork Applied for planning permit, spoken to condescendingly and arrogantly Because you have to wait a while Having to hold and press a lot of buttons to get to the department Initial calls were inconclusive Lady on telephone was not very helpful Never / very difficult to get in contact, promised a call back. Made it very difficult to have a kids birthday party at a park Poor service Service officer can't provide suitable answers There are too many people and departments that have different functions if you don't know who you need to speak to, it can cause multiple transfers Whatever the complaint you never win - Council think they always right Because Council automatically takes the word of others as truth, does not investigate thoroughly Because Council did nothing about problem Because I was transferred to five different persons for my queries and nobody answered Because the person in the department making the decision wouldn't talk to me, it was only a receptionist / admin person Council exists to improve the community not to make rules etc which prevent solutions occurring! Council looks after Council Council was to send us a letter which we never received Customer service rude and abrupt Did not receive a response to my enquiry Did not return calls - recycle bins Didn't get correct information and was on hold for too long (15 min) Didn't fix the roads that need attention, Creek Rd, Plenty Rd and Hill St Didn't sense a high level of customer service Front desk has a rude male receptionist who thinks he has authority to screen calls or make own suggestions Garbage service is often poorly carried - bins often damaged or knocked over and no tidy up I sent a letter and it was actioned poorly, Council employees work for rate payers I found our concerns were pushed under the carpet 4 4 3 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Page 205 of 216 City of Whittlesea – 2015 Household Survey Reasons for rating aspects of customer service less than 5 out of 10 City of Whittlesea - 2015 Household Survey (Number of responses) Comments I didn't get my rates notice and when I rang and asked them to resend it, I was told to pay $15 as the girl maintained that it was sent out, where in fact I had not received it in the first place I write to say that dogs are always at large, I was told that unless I knew where they lived and was able to be there, with the dog, when ranger arrived, there was nothing the council could do, Pathetic! I wrote regarding the speed limit and have had no response whatsoever Ignorants Long wait over phone Lost animals only alternative to be taken by or collected by pound - located owner myself, took 2 hours No customer service No on got back to me regarding my request upon contacting the council No one listens No one would answer the phone. I was on hold for 20 minutes, before I hung up and went there in person to complain No outcome has been reached- Going round in circles. Have now contacted the mayor of Whittlesea No response and lots of passing the back! (too hard basket) - big clothes bins placed in residential streets - disgusting! Our bin was not pick up, rang and being told will pick up late in week but did not come Rang about a truck parked, spoke to xxx, nothing has been done - until some kids are killed Rang Council - lady was rude over phone about tree branch broken off after severe storm on road Repeat calls to get problem attended to! Rude consultant on the phone and not very helpful Rude employees Rude on the phone and threatened with a fine for hard rubbish on naturestrip Rude staff member, no flexibility around the situation Rude, everything has a cost associated with it, lack of information / knowledge for example, hard waste availability The people behind the information desk made me feel like I was annoying. Didn't smile or connect with me. Took my money and paper - that is not friendly at all The person showed no empathy or interest in issue The person was disrespectful and had zero knowledge of the rural area in the North There is a very big truck parked outside our house, contacted Council on several accounts but very unsatisfied They do not fully listen to you Three emails not replied to regarding planning permit Took a few weeks to receive dog registration tags after posting application and payment Trees should be removed and roads made better but are not. You waste money on grading why not just improve roads and be done with it Written correspondence either ignored or not responded in timely manner (took 3 months) Total Page 206 of 216 Number 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 78 City of Whittlesea – 2015 Household Survey General comments Household respondents were asked: “Are there any other comments you would like to make?” General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Communication / information / engagement Consider the elderly not able to use computers and mobile phones - we still need to communicate by mail I used receive leader but don't receive any more I wish to receive the Whittlesea leader on time not every two or three weeks - not happy I'm sure we would participate in more Council activities if we knew about them earlier, please give 7 to 10 days notice, not just one or two Never receive Whittlesea Leader. They always forget Bluff Street We never get the local paper Don't receive any publication in the mail apart from Whittlesea Leader, this issue needs to be addressed as many households wait for these weekly Just keep it simple about the Council services advertising should not be a huge expense Make them easy to understand More use by community of "the hall" and using quarterly newsletter notices to advertise events in the hall, address youth involvement, work and motivation and attitude adjustment Provide greater opportunities to involve residents Try to inform the residents about all the activities We do not receive any Council newsletter/newspaper in the area We do not receive Whittlesea Leader in the Summer Hill estate despite many requests Whittlesea Leader isn't always delivered Would like local newspaper delivered or online option made available 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 Council facilities / services A covered indoor pool, fully enclosed pool Encourage people for gym and fitness by Council sponsored low cost / free facilities to create a healthy community It's a nice area, but it needs more new facilities for kids and families to use Library hours need to be extended to 10-5 on the weekends as it is always busy and there isn't enough staff A Mernda village farmers market using hall at school !! Being retired changes the way I fill in forms from previous years - please look after youth clubs Better evacuation access in fire season Build more bike paths, especially connections Create more leisure centres Doreen needs an ambulance station Need more ESL facilities - too many non-English speaking migrants Please create a massive pool in this suburb Please fix the cricket nets at Walker Reserve Prefer more open spaces to walk the dog e.g. area between Berry Lane Estate and Public toilets in parks that have BBQ/shelter/swings Sporting facilities should be made available to other groups other than football / cricket and present these groups take total use and seem to own them 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 Page 207 of 216 City of Whittlesea – 2015 Household Survey General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Infrastructure Bike path/ walking tracks into township of Whittlesea Please stop building glass bus shelters. We need strong steel shelters - too much vandalism Possibly getting a natural gas put through the Eden park area 1 1 1 Parking Cars parked on footpaths If you may provide parking for parents to pick up and drop off kids at school Provide better parking at South Morang station Remove car parking from Lalor station Bloody parking cops (2 very bad and unfair fines) During the process street parking for disabled persons was very badly managed as no assistance was provided for them Please do something about parking at the train station if you don't get there before 6.50 am, you don't get a park. There are so many people that catch the train from South Morang and parking is severely under-catered for Please make Tasman Drive 'No Parking'. Constant noise of doors slamming day and night is disturbing. The truck parked outside our house on Wyenna Gr, got a call from Council office saying they could not do much since it is parked after 5pm. It is more of a security issue What happened to the promise of plenty of parking and what is Council going to do about resolving this? 2 2 2 2 1 1 1 1 1 1 Parks & open spaces Regarding environment/trees in Main Rd Thomastown - why has been removed instead of keeping shady area Council should plant fruit trees everywhere for community to pick Get rid of the terrible street trees I have a huge gum tree in the nature strip next to my house, when the wind blows it drops on my garage roof, remove the tree please Living in Eden Park it seems that we are left to our own devices - it seems that Council don't consider the population here to be part of the City of Whittlesea Maintenance of parks and gardens Please fix the park, under maintenance for over a year and no work has been done Please get some decent internet in Doreen as it is like living in the dark ages Please maintain our parks, wildlife Please replace street gum trees with other native species, makes it less dangerous for the elderly Plenty Gorge should be opened for public use in places e.g. fishing Street gum trees in Botanical Park Betula Avenue is a disgrace, they make a mess and are dangerous. Council seems to do nothing Trim your trees Waiting on street tree renewal program to be resolved Page 208 of 216 2 1 1 1 1 1 1 1 1 1 1 1 1 1 City of Whittlesea – 2015 Household Survey General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Planning, development & housing Cut down on allowing units being built in built-up residential areas - streets are becoming a nightmare Too much development in back streets of Lalor, 2 storey townhouses Having bought a home near a group of very poorly designed and planned units, we have found many complications and issues associated with waste management, planning / building permits, and enforcement of local laws I complain to the hospital but get ignored and complain to Council but they can't do anything because its not Council owned. Yet they have the time and money to extend hospital I hope the Council gives permission to build the garage No more houses Not happy about hospital Northpark extension - they need to deal with their neighbours around them instead of ignoring them Outside of Eden Park the neighbourhoods are growing dramatically making commuting a nightmare- please plan growth accordingly Poorly planned subdivision with no concern for commuters Stop all developments (housing) until roads, infrastructure is in place - there are accidents and waiting to happen with the associated deaths Stop any further decline of Laurimar- the character has changed since we moved in 10 years ago Stop focusing on the Mernda train line so much there are other thing that are important i.e. roads and secondary schools Stop spending money on grading roads every couple of months!! for an obscene amount of years and just bitumen them?? This is the only time we have any chance of input The handling of new development and lack of upgrade on roads is irresponsible Those without a building permit should be made to pull down their dodgy extensions Why do some people pay for a "building permit" and others get away with building extensions with no permits 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Rates / financial management Doing a great job but decrease your rates and that would be even better! Produce a different rate payment method like fortnightly payment through direct debit Council rates are ridiculously high Do not increase house rates that much, because pensions do not increase as the Council does For the value of housing in Whittlesea area is 30% more than the other Councils in the northern suburbs, why Please consider what you spend on rates. The community cannot afford large rate rises Rates are too high Rates increase to a minimum and keep up the good work Reduce rates 2 2 1 1 1 1 1 1 1 Page 209 of 216 City of Whittlesea – 2015 Household Survey General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Public transport Is the train line gonna to be extended to Doreen. Is this really gonna happen and not just another typical labour 'promise'. It took Labour 20 years to have a double track to Epping despite all the 'promises' at each election Mernda Railway is a must Start building train / tram tracks all over Whittlesea A local bus service through Eden park area Add more bus services to route 575 Bus service needs to be improved Bus stops at the corner of Plenty Rd and Hazelglen Rd are not accessible by all users Buses to Mernda and Epping North put off due to Council red tape Get a train to Whittlesea township Hurry up and build the Mernda train station More public transport needed in new estates and rural areas of the city of Whittlesea including Eden park Moved to the property a month ago, rural property not close to public transport or shops We have lived in Mill Park for 25 years and we were told the tram was coming up to Childs Rd in 1988. There are also less buses Will really like to see the tram and train station project to Mernda come to a reality 2 2 2 1 1 1 1 1 1 1 1 1 1 1 Safety, policing and crime I would like to know how the Council is assisting with drug control issues I would like to see more Police in the town and Whittlesea area Mernda needs a police station No one patrols this area Police station in Doreen, too much scum! Police station need to improve (open 7 days not half a day) Support on police 1 1 1 1 1 1 1 Street lighting More street lights in Kingston Town Cr as difficult to see when turning from Betula Ave Please put more lights on our streets Light fixed at Sasha Place in Parlette Terrace 2 2 1 Cleanliness & general maintenance Graffiti on public signs and walk is also an eye sore Drainage, drains locally around the streets need urgent repairs I would like more attention paid to roadside litter Routine cleaning of open lands Streets are filthy The amount of rubbish that we pass through the lakes, parks, streets and public places is a serious problem Page 210 of 216 2 1 1 1 1 1 City of Whittlesea – 2015 Household Survey General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Shops & entertainment Provide more shops 1 Road development & maintenance Opening up extra transport Opening up more roads Please look into repairing the roads in our area Access from O'Heras Rd to Hume freeway to decongest traffic at Miller St and Cooper St All roads around Millpark are a nightmare during peak hours Before building new estate - widen roads first and ensure public transport is in place Bridge Inn Rd needs to be widened and resurfaced, not patched up Council should be more pro-active in getting the roads around the Northern Hospital fixed Council should seal our dirt roads without charging landowners, it is Council's responsibility Epping Road needs to be extended Fix Epping Rd as soon as possible Fix Plenty Rd - between Bridge inn rd and Donnybrooke rd, its dangerous Fix Plenty Rd from the Ring Rd Whittlesea Fix the roads Fix the roads - Findon Rd and High St Had to move from Doreen. Roads horrible Improve and duplicate Epping Rd Just band aid fixing method on the road we are in, that was suggested previous survey Most people in the City of Whittlesea complain about transport and roads makes it hard to live Need to upgrade roads, 2 lanes each way on certain roads Please duplicate Epping Rd Please improve on road conditions Road sealing in 2014 was disastrous Roads need urgent attention Roads suck The extension of Bush Rd into the new housing estate is both dangerous and illegal. The road is used as a speed way and congests Brush Rd. Entry into Findon Rd from Brush Rd is impossible most mornings 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Survey Did not enjoy filling this form, time taking Keep asking us for feedback Some stupid questions There are some pretty silly questions in this survey There needs to be a lot more thought on the layout of the questions e.g. Q29 This survey was time consuming 1 1 1 1 1 1 Page 211 of 216 City of Whittlesea – 2015 Household Survey General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Traffic management Epping High Street traffic congestion Left hand turning lane at Childs Road / Plenty Road urgently needed. Even McKimmies Road has one Road humps in Betula Ave for the speeding hoons To avoid traffic congestion in Plenty Rd Clearly, our traffic situation needs to be addressed ASAP Coming out of Scarborough Rd towards MacDonald's Rd to turn right, you can't see the traffic that's coming to make your turn as cars parked on the nature strips Fix the traffic jams Fix traffic problems - High St make wider Get rid of the speed humps I would like to ask the Council to solve the Hight St traffic issue is such a big headache in Epping and surrounding areas Intersection of Plenty Rd/ Wallan Rd needs lights or a round about Please slow the traffic down and build more bike paths away from roads Regarding the roadside safety guards I know they are extremely necessary, however they look disgusting, looks like all the left overs from other areas that didn't want them used Replace roundabouts with traffic signals on High St Safety Rd needs more traffic lights especially around Wollert area Something must be done about our main roads, traffic is terrible Speeding in Fracesca Drive Mernda is out of control, we need speed humps Stop hoons - too many up in Epping Three lanes on Plenty Rd Too much traffic on the roads Traffic congestion is ridiculous Traffic is a big problem morning and evening, adds to commute early day Traffic on Plenty Road is a nightmare during peak hours due to outer development in Mernda, South Morang without Plenty Road being widened to cope with increased traffic With speed humps, it is less safe now as young drivers speed between humps, drop wheel pins on humps and generally more noise. General negative I think the Council is busy fighting each other, loading up their pocket with cash and not addressing what the community need and want, instead prefer to handball or blame 'others' Council are a waste of ratepayers money - let the state government look after it I strongly feel that Whittlesea township is forgotten in the City of Whittlesea In beautifying Church St Whittlesea, the local traders have suffered financially. We would like to see them receive financial assistance or compensation for the time they have been inconvenienced Incidentally, all this information is available from the Gov statistician via the census so this whole survey is a waste of ratepayers money Money spent on survey - result inconclusive - no change - appalling waste Please be as good as the other councils as they say Whittlesea Council is the worst Council in Victoria This is an absolute waste of time and money Page 212 of 216 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 City of Whittlesea – 2015 Household Survey General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Waste management We are highly dissatisfied with the condition of the house next door and the rubbish in front of it Access to hard rubbish collection Bins on corner of Brush Rd and Firdon Rd Epping - they are an eye-sore and detriment to the street. Rubbish is usually piled high everyday. Hard waste should be more easily disposal of for home owners through subsidised vouchers on rates notice. Cutting the vouchers will only encourage people to dispose of rubbish in unwanted places Make arrangements once a year for hard waste to be picked up, like a certain date More hard waste tip vouchers should be available to prevent rubbish dumping Small green bins are too small for families Tip fees should be cheaper so people don't dump rubbish in streets like mattresses etc. To improve rubbish clearance at residential homes Waste bin at Whittlesea toilets is heavily used by cyclists and is often overflowing. Get a bigger bin or empty more often We would like our hard rubbish vouchers back to stop dumping 2 1 1 1 1 1 1 1 1 1 1 General positive All very good and satisfied. Thanks I am very satisfied living and relaxing in Mill Park. I speak highly of our Council whenever I'm asked I love where I live - near the lake, sporting oval and The Stable all in walking distance. I have plenty of access to buses which can take me to the tram/train station I love our Mill Park library and I love the short cuts - little lanes that can save a lot of time, walkways reduce the time In general, grateful for the work you do Really appreciate the Council to have this survey Thank you Footpath repair works were carried out well Generally satisfied with Council's services Good luck with everything Happy with and appreciate Mayor Kirkham's direct assistance at different times during the year I am happy living in Whittlesea I believe they are doing a good job overall Must say street beautification project in Whittlesea is looking good My family are very happy living here at our new address Over all the city of Whittlesea do a good job Thank you for asking the residents Thank you for listening Thanks for the opportunity This is a great initiative by the Council! Keep up the great work This is great but would be quicker, easier and more cost effective on the web with more people being able to participate We believe it is a very good Council Whittlesea is a great Council - Thank you 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Page 213 of 216 City of Whittlesea – 2015 Household Survey General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Other Articles in Leader newspaper often say "today" or "tomorrow" rather than actual date of events City of Whittlesea appears to be a big shire. Must be difficult to balance all areas regards your services and support. Always go back to key fundamentals of services and try not to be everything to everyone. It just will not work Do the job you are getting paid to do and do it properly Encourage people to look after their properties and have a pride in the property's appearance. How do you stop the many low rental properties in Mill Park that look tired and unloved. Encourage people to have pride on their home wealth owned or rented. Gambling is not just about poker machines, it's Tatts lotto too - if people have a problem its their own but not mine More protection for wildlife at Redleap. Birds were attacked and killed and I rang the wildlife number and the RSPCA and the Council said it wasn't their problem More support for Peter Lalor community garden, come to see what they have done as a group Please investigate the strong foul smell that we get in the evening. It must be from the recycling plant, it must be almost toxic. Please make it stop Animal management - Kangaroos causing collisions, unsafe roads due to kangaroos Apart from sports activities we need other activities for young people, more arts into the area for both young and old Being renters we are not privy to the rates or the entitlements Being renters, we would like more affordable rental prices Council should not involve themselves in personal matters until they fully investigate both sides and opinions Council should work for people, not political party Do something about the disaster that is to unfold at the Epping Market Driveway been damaged before I moved in Fix the footpaths Focus on core services, not like Yarra and Moreland How do you expect us at Eden park to know what is going on unless you go down to Whittlesea to pick up a local paper if there are any left- You are the mushroom kept in the dark and fed on bullshit- The only time I hear from the Council is when they want their Council rates paid I have chosen to live in the City of Whittlesea all my married life. Paid my rates, respected my neighbourhood, never complained and one time in 40 years that I need the Council to assist me in an issue that has caused me grief, they have swept it under the carpet. Refused to agree with my requests and treated me unfairly. I am disheartened and have little faith in anyone in authority at Council headquarters Page 214 of 216 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 City of Whittlesea – 2015 Household Survey General comments City of Whittlesea - 2015 Household Survey (Number of responses) Comments Number Other I realise that Council members have to have meetings/dinners etc. how about you all pay your own way as we have to and not spend the money you could put to good use in the community I want schools to get more help so that our children can get better future I would like newcomers into the area, have the same rules and regulations we have More employment opportunities for mums or work from home opportunities More help for our children who are unemployed and are trying hard to get a job More hospitals More jobs in the area for both youth and middle aged More off leash dog "runs" in larger open areas/parks More secondary schools needed No high school to cater for my family No political parties in Council Once again a survey that makes no acknowledgement of rural Priority should be given to older residents for Council job, it appears qualified and experienced residents are excluded Service at front counter, including phones must be improved! Staff are rude! So much emphasis is placed on migrants that the issues concerned by English speaking Australian are not considered Some members of the household think there is more on offer in Doreen, I think that I would be more involved in the community activities if I wasn't working fulltime Sorry we couldn't be more helpful as we are not here for long, only until uni ends There are too many people walking dogs without leash and urinating and pooping all over the place Too many barking dogs Use Council workers/hospital/utility, volunteers and workers to motivate in seminars or alternative We have lived here for 12 years and this is the first survey I have ever seen Whittlesea needs a festival or something that celebrates the diverse cultural background of the community members Total 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 304 Page 215 of 216 City of Whittlesea – 2015 Household Survey Appendix Two: Survey form Page 216 of 216