ADMINISTRATIVE FACULTY JOB DESCRIPTION
APPROVED POSITION INFORMATION
(to be completed by HR)
Effective: April 1, 2015
Title
Range
JCC
3
67662
Manager, Parking Administration
Essential Function: Light Work
Description: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently,
and/or a negligible amount of force constantly to move objects. Light work requires walking or standing
to a significant degree and pushing and/or pulling.
1. Summary Statement: State the major function(s) of the position, the role in the
university, and the supervisor’s title.* (This section is used for advertisement of the
position.)
The Manager, Parking Administration, is responsible for the day-to-day operations of all parking
related administration. The position provides supervision and direction to the Parking office
classified staff and Special Event Staff. The incumbent oversees the daily operations of the
parking office including expansion of support services, modernization of office procedures,
implementation of new technologies, and staff training.
* Attach an organizational chart with positions, ranges, and names for the division.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job
(percentage first with heading and then bulleted information). If line of progression,
define for each range as above.
35% - Program Management
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Manage administrative activities within each program and create and implement policy
and procedures
Serves as the subject matter expert for the parking management software package.
Identify and implement new technologies to improve operations and service
Monitor the quality of services provided and implement improvements and efficiencies
35% - Supervision and Training
 Manage classified staff, casual labor and student employees in the Parking Office,
Enforcement and Field Operations and Special Event Staff, including hiring, supervision,
performance evaluations
 Provide daily oversight of operations and training in new technologies and services
 Mediate difficult situations
30% - Project Support
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Research and prepare administrative and statistical reports
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Manager, Parking Administration
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Analyze data to make recommendations to management for parking and campus master
planning
Continue to research and implement new Transportation Demand Management (TDM)
programs on campus
Serve on University committees relating to parking operations
Provide information for decision making and evaluation of program processes
3. Describe the types of decisions the position(s) makes independently as part of the core
responsibilities. Provide examples. If a line of progression, describe the decisions made
at the highest level.
The Manager is responsible for determining the most effective way to promote alternative
transportation and to adopt new strategies to encourage participants. The position must
demonstrate good judgment in modifying policies to problems or situations and making
appropriate exceptions to policy. The individual has sole responsibility for making office
management e operations, supervision and scheduling, and staff training decisions. The
individual has authority to resolve difficult customer situations.
4. Describe the types of problems, issues, action, communications this position typically
takes to the supervisor for resolution and/or consultation. Provide examples. If a line of
progression, describe the supervisory consultation at the highest level.
The Manager consults with the Assistant Director on more complex parking issues and on longterm goals for the unit. The Manager is expected to report any problems or exception to policy
which are precedent setting or highly visible.
5. Select the applicable competencies required to successfully perform the job. The
selected competencies will be evaluated within the Administrative Faculty evaluation as
Competencies for Success.
Competency
Required
Adaptability
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Analytical Thinking
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Communication
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Diversity and Inclusion
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Financial Responsibilities
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Human Resource Responsibilities
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Leadership
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Program/Project/Functional Knowledge
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Resource Responsibilities
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Manager, Parking Administration
Serving Constituents
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Teamwork
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Other (specify)
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6. Minimum requirements of the position. Minimum requirements should be consistent
with the Job Evaluation Model. If Line of Progression, minimum requirements must be
defined for each range.
Education
Bachelor’s Degree
Experience
Four years of related professional work
experience
Master’s Degree
Two year of related professional work
experience
Relevant Experience: office management, operations, logistics or related
experience to include at least two years of supervisory experience
Certification and Licensure: (bulleted)
Schedule or Travel Requirements:
 Occasional evenings and weekends in support of campus events
Optional Addendum: Describe the knowledge, skills, and abilities required to successful
performance of this job (in bullet format).
Knowledge of:
 Parking Services rules, regulations and policies
 Purchasing rules, regulations and policies
 Intra-campus political knowledge
 Transportation and shuttle systems
Skills:
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Parking Office Management Software Specialist
Supervisory skills
Marketing skills
Media and community relations skills
Conflict management skills
Ability to:
 Manage, prioritize, and complete multiple projects/tasks in an efficient and timely
manner
 Deal tactfully with irate customers in a diplomatic and professional manner and be
flexible, fair and open minded
 Research issues/situations, develop and provide solutions, make appropriate decisions,
and implement and/or negotiate solutions; bring concerns to management
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Manager, Parking Administration
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Analyze situations, often under pressure, and act in the best interests of the unit,
institution and/or the system
Be proactive in communicating issues or concerns to senior administration for resolution
Modify policies to problems or situations not falling within the normal scope of policy
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