Advancing Technology Use Beyond Tradition AHEAD 2015 Session 1.6 Presenters Alex Axelsson – Assistive Technology Manager, Disability Access Services, Oregon State University Jennifer Gossett – Accessibility Specialist, Disability Services, Portland Community College Gabriel Merrell – Associate Director/ADA Coordinator, Office of Equity and Inclusion, Oregon State University Conversation on Unconventional Tech What do you think this topic means? What we mean. Technology solutions for accommodations/processes where technology is not typically considered. So, beyond alt formats, captioning, notetaking, or record keeping systems. Why did you come, what takeaways? Conversation on Unconventional Tech Have you ever wondered how we could use technology beyond the standard methods to improve access? Do you have ideas, or have you implemented unconventional tech solutions already? Projects for Discussion Classroom Furniture Project (OSU) Parking Sensor Project (OSU) Beacon Wayfinding (OSU) Accessible Online Maps (PCC) DIY Assistive Technology (PCC) Brainstorming Conversation Classroom Furniture Project Problem – arranging for furniture placement and tracking untenable, lost furniture, required students to register with office. Partners – Disability Access Services and Facilities Services (Finance & Administration). Outcome – find solution that reduces staff time needed for both offices. Classroom Furniture Accommodations Old Way Students request before term Coordinate list of needs Determine how to fulfill Request placement Rely on student to confirm or complain if missing Solution Pursue universal design with furniture in each room o Table o Lumbar chair with arms o Lumbar chair no arms o Interpreter/Transcriber chairs o Podiums Track Problems/Challenges Data on classrooms lacking General purpose vs departmental space Funding Tracking improvement Types of Classrooms at OSU General Purpose 125 Classrooms Central control by the registrar office Central funding Furniture placed o 250 Interpreter transcriber chairs o 155 Lumbar support chairs o 52 Tables Departmental 238 Classrooms Dispersed control by each department Funded by Dept. No furniture placed through this project, but still need for accommodations Classroom Furniture Purchased Three kinds of furniture purchased and placed in general purpose classrooms: accessible height adjustable tables, chairs for interpreters and transcribers, and lumbar support chairs (some with arms, some without). Lumbar support without arms can provide access for those of larger stature. Data on Improvements Data shows that improvements have been made in number of accommodations automatically covered, versus number of locations where furniture still needs to be placed. When taking into account that departmental classrooms far outnumber general purpose classrooms, the impact has been great. 100% 90% Needing Furniture 80% Already Present 70% 60% 50% 40% 30% 20% 10% 0% 2010 2011 2011 2011 2012 2012 2012 2013 2013 2013 2014 2014 Fall Winter Spring Fall Winter Spring Fall Winter Spring Fall Winter Spring 1 Interpreter Transcriber Chairs Data Before furniture was placed, 100% of the accommodation requests for interpreter or transcriber chairs had to be fulfilled by placing furniture in each and every room. After the project, about 75% of rooms needing chairs term to term already have them placed. The chart “Interpreter Transcriber Chairs Data” shows this trend by identifying term by term what percentage of furniture was already present in classrooms versus needing to be placed. 100% 90% Needing Furniture 80% Already Present 70% 60% 50% 40% 30% 20% 10% 0% 2010 2011 2011 2011 2012 2012 2012 2013 2013 2013 2014 2014 Fall Winter Spring Fall Winter Spring Fall Winter Spring Fall Winter Spring 2 Requests for Tables Data Before furniture was placed, 100% of the accommodation requests for tables had to be fulfilled by placing furniture in each and every room. After the project, around 50% of rooms needing tables term to term already have them placed. Tables are more likely needed in smaller rooms, departmental classrooms tend to be smaller rooms. The chart “Request for Tables Data” shows this trend by identifying term by term what percentage of furniture was already present in classrooms versus needing to be placed. 100% 90% Needing Furniture 80% Already Present 70% 60% 50% 40% 30% 20% 10% 0% 2010 2011 2011 2011 2012 2012 2012 2013 2013 2013 2014 2014 Fall Winter Spring Fall Winter Spring Fall Winter Spring Fall Winter Spring 3 Requests for Lumbar Support Data Before furniture was placed, 100% of the accommodation requests for lumbar support or larger chairs had to be fulfilled by placing furniture in each and every room. After the project, about 45% of rooms needing lumbar chairs term to term already have them placed. The chart “Request for Lumbar Support Data” shows this trend by identifying term by term what percentage of furniture was already present in classrooms versus needing to be placed. Classroom Furniture Tracking Tracked with RFID tags and software Tags installed on each piece of furniture not locked (all but interpreter chairs) Integration with accommodation management database Classroom Furniture Project Costs Furniture Costs o $153,463 o 271 interp. chairs with wall mounts o 186 lumbar chairs o 67 adjustable tables o 10 adjustable podiums o Delivery and labor Technology Costs o $77,275 o RFID tags o Licenses o Engineer/install o Negotiated annual renewal Parking Sensors Problem – lots of request for reserved parking spaces, scattered accessible spaces, good/bad spaces, difficult to find. Partners – Disability Access Services, Transit and Parking Services, Office of Equity and Inclusion. Outcome – find solution that provides better knowledge of parking/availability. Sensors were installed in 76 of the most central accessible parking spaces on campus. We avoided installing sensors in known low-usage areas and in areas where the accessible parking is not as accessible as it could be. Parking Sensors – Finding Parking How to find accessible parking Apply filters Notice current location Nearest parking highlights Get auditory directions Click “park” to remember where Sensors send constant info through network to program. App updates in real time with number of spaces available. Parking Sensors - Costs Start Up Costs 24 month contract $25,000 50 parking sensors (76 installed) Real-time data available 24/7 to us, quarterly reports provided by vendor After Initial Contract Annual fee $10,000 Maintain current service only Parking could not provide funding Est. usage 30/month Service discontinued Beacon Wayfinding Access through emerging technologies Problem – Many new students, especially ones with visual impairments, find it difficult to navigate indoor locations on campus. Objective – To find a mobile, technological solution for all students. Accessibility features are essential. Solution – Beacon Wayfinding, bluetooth technology for indoor navigation using smart devices (phones, tables, etc.). What is iBeacon Technology? Low-power Bluetooth technology Provides ID to smart device Smart device goes to cloud for more info Very flexible in terms of solutions Similar Solution – London Subway London Underground wayfinding video How Far Did We Get? Capstone project video What We Envision Open Source project iBeacons used in a variety of ways Collaborations with other institutions Accessible Online Maps Accessibility Features Displayed and Described Accessibility features are displayed and described via online maps that have been built to work well with text to speech and keyboard navigation. PCC access maps Collaboration is key to solving common problems Collaborator Role in the Project Facilities Services Supervises interns and facilitates generation of architectural plans for the project Web Team Develops the map and administrative interfaces Keeps an eye on analytics and feedback Ushers in improvements and upgrades Disability Collects information on location of accessibility features Services (DS) Brings end users who experience disability to the table as active participants and evaluators Supervises interns and hires accessibility technicians Academic Areas Internship opportunities from Architecture and Drafting, Engineering, Graphic Design, Web Design, and Technical Writing Process and Project Management Web Team and DS met to discuss Established wiki page to track project o Phase one – floor plans with accessibility features o Phase two – path of travel info for all campuses DS surveyed accessibility features Web Team and DS met with Facilities and agreed to recruit Intern for Phase One Pull floor plans for each building, upload to wiki Web Team developed administrative interface DS collected data for intern to map Quality Control/End User Testing Map additional locations (with QC & refinements) Transition from Phase One to Phase Two o Web Team will finish documentation and enhancements for Phase One then move on to Phase Two o Disability Services will work with additional interns to produce additional Phase One features AT Computer Station Pages Text description of location Photograph Features Hardware Software Furniture Tactile Maps 4 PCC Rock Creek Campus Map Mapping Costs Approx. $10,000 in intern labor costs Internal hours/costs not tracked Partner offices provided no cost support Interested in Replicating? Portland Community College that we would love to see benefit others. We will be happy to talk through logistics with teams who are interested in replicating the process at other schools. The Word Press Template developed was by Gabriel Nagmay. Do It Yourself Assistive Technology 3D Printing to create tactile learning objects Open source repositories Partnerships between students and educators Availability of accessible learning objects Creating custom equipment and adaptations Portable desks Custom magnification stands Universal cranks for adjustable height tables Analysis Process for each project Determine desired outcome/steps Search for partners Advocate for project/resources Sustainability after initial push Takeaways Infrastructure needs Relationships and buy-in are key Best practices In-house vs vendor products Conversation Based on these examples, spend 5 minutes in groups discussing other potential ideas of uncommon technology solutions. Simple solutions? Complex solutions? If you have examples from your work, share! Group conversation to follow