ISCS 471 INTRO TO SYSTEMS ANALYSIS AND
DESIGN
Semester: Fall 2015
Section/Days: 01, TR
Room/Time: Hiner G11, 2:00−3:15
Credit Hours: 3
Final Exam: Dec 10 Thu, 11:30–2:00 pm
Instructor: Linda Lau
E-mail: laulk@longwood.edu
Office: Hiner G13c
Office Hours: TR 8:30-9:30, 12:15-2:00,
Fri 10-45-11:45 am, and by appointment.
Office Phone: (434) 395-2778
BASIC COURSE INFORMATION
Required Course
Materials:
1. Hoffer, Jeffrey, Joey George, and Joseph Valacich. Systems Analysis and Design, 7th Ed.
Upper Saddle River, NJ: Pearson, 2014. ISBN-10: 0132991306 • ISBN-13: 9780132991308.
2. All course materials and assessments are available online on the Longwood Canvas Learning
management System (http://Canvas.longwood.edu). Students must periodically visit the
Canvas site to complete the requirements for this course.
3. Supplementary materials and the PowerPoint slides for the textbook are also available on the
Canvas system. Students are encouraged to download the files to their hard drive and/or print
the slides in black and white, six-slide handout format. These PowerPoint slides are very
useful to students because they serve as a summary of the high points listed in the textbook.
However, students must have available to a textbook and they are fully responsible for all
content materials covered in the text
Recommended Course None.
Materials:
Optional Course
Materials:
None.
Course Description:
Development of an information system from the analysis of present information flow, system
specifications and equipment selection to implementation. Emphasis on analysis of existing
systems and design of new systems. 3 credits.
Prerequisites:
ISCS 373 Database Management.
Writing Intensive:
No
Speaking Intensive:
Yes
COURSE OBJECTIVES
Upon completion of this course, students will be able to:
1. Describe the major alternative methodologies used in developing information systems and the
considerations involved in choosing which methodology to use.
2. Produce the requisite systems documentation at each point in the analysis and design of an
information system, and to do so with clarity and completeness.
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3. Analyze a business need for information and to develop an appropriate strategy to solve the
problem and provide the required information service.
4. Prepare and use various information gathering techniques for eliciting user information
requirements and system expectations.
5. Construct and interpret a variety of system description documents, including physical and logical
data flow diagrams, entity-relationship diagrams, Structured English, structure charts, and
decision tables, as well as screen, form, and report layouts.
6. Communicate effectively, in both written and oral forms, systems specifications, and to be
persuasive in these presentations.
7. Develop a personal plan for improving yourself to become a better systems professional or
user/manager of a system, by understanding your own strengths and weaknesses and matching
those with the critical success factors of a modern business manager.
OVERVIEW OF COURSE FORMAT
The overall course objective is to provide students with the concepts and skills needed to analyze and
design information systems. The course concentrates on the front-end of the systems development
process; that is, the course only lightly touches on the design and development of computer programs and
their testing and maintenance (although the instructor will work through some elements of the whole
development process on your project). The course objectives are achieved through lectures, PPT slides,
homework assignments, group project and class discussion.
STUDENT EVALUATION
Points possible
Getting Ready Assignments
Chapter Quizzes (14)
Test # 1 (Chap 1-3)
Test # 2 (Chap 4-5)
Test # 3 (Chap 6-8)
Test # 4 (Chap 9-12)
Final Exam (Chap 13-14)
4 Milestones
Final Report
Group Presentation
Total
Grading Scale
Percent
0%
14%
9%
6%
9%
12%
6%
14%
10%
20%
100%
Percent Grade
93 – 100 A
90 – 92
A87 – 89
B+
83 – 86
B
80 – 82
B77 – 79
C+
Percent Grade
73-76
C
70-72
C67-69
D+
63-66
D
60-62
D< 60
F
GETTING READY ASSIGNMENTS: To help students get started with the course, students must
complete the following activities, which are required but will not earn you any points toward the course:
 Knowledge of Course Syllabus and Class Schedule Quiz: Students must be very familiar with
every component listed on the Course Syllabus because this is the contract between the
instructor and the students.
 Your Personal Blog: As an ice breaker, you will create a personal blog and share something
about yourself with your classmates. More information about this assignment is posted on
Canvas.
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CHAPTER QUIZZES: To assess students’ understanding of the basic concepts and key terms in this
course, students must complete 14 chapter quizzes which are administered online via the Longwood Canvas
Learning Management System. The deadline for all quizzes is listed on the Class Schedule, and all quizzes
must be completed five minutes prior to the start of the class period for the next chapter. Each quiz consists
of 20 questions, which could be multiple-choice, true/false, or fill-in-the-blank, and with a time limit of 20
minutes. Students must complete all quizzes by themselves, and all chapter quizzes are closed book and
closed notes.
FOUR TESTS AND FINAL EXAM: Four online tests and a final exam, which focus primarily on
materials covered in class and in the textbook, will be administered during the semester. The questions on
the tests and final exam will be taken from the materials covered in the textbook and in class. Students who
cannot take the scheduled tests must discuss with the instructor in advance. Makeup tests and exam will
only be given with prior notification and under extenuating and unavoidable circumstances. The burden of
proof of said circumstances is on the student. Makeup examinations will usually differ from the original
exam, and may be essay or oral.
GROUP PROJECT: The group project is an unstructured problem solving experience, and students should
continue to progress with their projects based on the subject matter covered in class. Each team must submit
four milestones and a final written report, and the deadlines for these assignments are listed on the Class
Schedule.
 The semester project will be completed in teams of three students, and each team is responsible
for developing a case project on its own.
 Teams are formed on the first day of class. Students may select their own teams; however, the
instructor reserves the right to add or reassign team members at any time during the semester.
It is the sole responsibility of the students to ensure that they have a team to work with. Students
without a group will have to work on the project alone.
 Students are expected to meet their team’s expectations for attending team meetings,
completing individual assignments, and contributing to the integration of those assignments
into a cohesive team submission. At the end of the semester, members must evaluate their
peers’ group performance based on the criteria listed on the Peer Evaluation Form.
 While teams must make a reasonable attempt to inform fellow team members of meetings (in
class coordination should be sufficient in most cases), it is each team member’s individual
responsibility to contact their teammates if they have missed class or a meeting. Teams should
promptly notify the instructor of attendance or performance problems.
 Team members who are not contributing to their team’s expectations may be ‘fired’ from the
team. Terminated team members will be given a copy of their previous team’s project work,
but will be responsible for completing the project by themselves.
FOUR MILESTONES: Each milestone has a set of project requirements, deliverables, evaluation criteria,
etc. that students must complete and submit. They are available on Canvas under the Project Module link.
FINAL REPORT: The final written report consists of all the 4 milestones assembled and organized in a
proper and appropriate format. A good business report should include a cover page, the executive summary,
table of contents, table of figures, appendices, etc.
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GROUP PRESENTATION: During the last week of class, each team will deliver a 30-minute PowerPoint
presentation of its project to the class. Professional attire is required. The instructor will evaluate the group
presentation based on the criteria listed on the Presentation Evaluation Rubric.
CANVAS COLLABORATION TOOLS: Since this class has a group project, we will utilize the
Longwood Canvas system as our main form of collaboration and communication channel. We will learn
how to communicate and work in groups using several collaboration tools such as the Discussion Forum,
Wiki, Group Pages, Collaboration, etc. The guidelines and evaluation criteria for using these Canvas
collaboration tools are available on Canvas.
COURSE POLICIES
COMMUNICATION POLICY: Students/Groups who need additional help with assignments should
make an appointment with the instructor in advance. Email is another means of communication in this class.
ATTENDANCE: The attendance policy follows the guidelines stated in the Longwood Catalog (read
http://www.longwood.edu/registrar/19343.htm#attendance). Students must assume full responsibility for
any loss incurred because of absence, whether excused or unexcused. All work missed because of absences
will receive a grade of zero. Excused absences are those resulting from the student’s participation in a
University-sponsored activity, from recognizable emergencies, or from serious illness. Students are
encouraged to participate actively in class discussion and presentation.
 Instructors may assign a grade of “0” or “F” on work missed because of unexcused absences.
 Instructors have the right to lower a student’s course grade, but no more than one letter grade, if
the student misses 10 percent of the scheduled class meeting times for unexcused absences.
 Instructors have the right to assign a course grade of “F” when the student has missed a total
(excused and unexcused) of 25 percent of the scheduled class meeting times.
HONOR CODE: All students must obey the Longwood Honor Code diligently. The Honor Code is based
on the need for trust in an academic community. Longwood’s Honor Code is a system developed by and
maintained for the welfare of its students, and all students should make sure that they read and understand
the provisions outlined on Longwood Web site (http://www.longwood.edu/studentconduct/12011.htm). All
work completed for this course will be considered pledged. However, students are strongly encouraged to
write the Pledge of Honor on every submitted assignment and tests: I have neither given or received help
on this work, nor am I aware of any infraction of the Honor Code. CHEATING IS ABSOLUTELY NOT
TOLERATED AT LONGWOOD UNIVERSITY.
CBE ACADEMIC DISHONESTY POLICY: Cheating in any form will not be tolerated in the College
of Business and Economics. If the instructor determines that a student has cheated on an assignment, the
grade of “F” may be assigned for the entire course. “Cheating” is the use of unauthorized resources and/or
work of another including but not limited to homework, tests, papers, presentations and exams. Unless
specifically instructed otherwise, students are to assume that all coursework is to be the work of the
individual student alone. If a student is unsure as to whether collaboration is permitted, the professor should
be contacted in advance of performing the work. If a faculty member penalizes a student in a course for an
Honor Code violation, they should also bring formal charges against the student with the University Honor
Board.
INCLEMENT WEATHER POLICY: In cases of inclement weather, commuter and campus based
disabled students will be permitted to make decisions about whether or not to attend classes without
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penalty. If the University is open, it is expected that residence students will attend all classes being held
that day. Canceled classes will not be rescheduled since students should utilize the canceled class period as
computer lab time.
INSTITUTIONAL AND ACADEMIC POLICIES AND RESOURCES
ACCOMMODATIONS: Any student who feels that s/he may need or wish reasonable accommodations
based on the impact of a physical, psychological, medical, or learning disability (e.g., note taking support,
extended time for tests, etc.) should contact the staff at The Office for Disability Services located at Graham
Hall, tel: 434-395-2391. The office will require appropriate documentation of disability. All information is
kept confidential.
WRITING CENTER: If a student wants help with writing, The Writing Center is very helpful.
(http://www.longwood.edu/academicsuccess/15878.htm).
COMPUTER HELP: If a student has technical issues and needs assistance, please contact the
Longwood Help Desk at (434) 395-4357 or helpdesk@longwood.edu. Please visit their webpage
(http://www.longwood.edu/usersupport ) for hours of operation and additional information.
MENTAL HEALTH: The Student Health and Wellness Center can help with mental health problems.
Please visit their website (http://www.longwood.edu/health/23517.htm ) to schedule an appointment. For
general counseling please visit The Counseling Center (http://www.longwood.edu/counseling/index.html)
to schedule an appointment.
TUTORING (OPTIONAL): The Center for Academic Success provides free tutoring for this class.
Please visit their website (http://www.longwood.edu/academicsuccess/ ) for more details. To request
a tutor, please go to http://www.longwood.edu/academicsuccess/15994.htm and fill out the form.
OTHER CLASS POLICIES AND INFORMATION
1. The instructor reserves the right to make any appropriate and necessary changes to the class
schedule and syllabus.
2. Students are responsible for all materials covered in class as well as materials in the textbook. If
you must be absent, the instructor assumes that you have obtained notes from a classmate. Any
student having difficulty with the materials should make an appointment to see the instructor.
3. Private conservations between students are disruptive and annoying to both the instructor and other
students. Therefore, students with disruptive and annoying behaviors are dismissed from class until
the behavior is under control.
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CLASS SCHEDULE
*All assignments are listed in the Class Schedule below, and are due 5 minutes before the next class
period.
WK
DATE
COURSE CONTENT – READING AND HOMEWORK ASSIGNMENTS
Welcome to my class!
Introduction to ISCS 471 Introduction to Systems Analysis and Design and Course Overview
1
Aug 25 Canvas Assignments [Due on Aug 27, Thursday]
Tue
1. Knowledge of Course Syllabus and Class Schedule Quiz
2. Create your Personal Blog page
3. Read the FAQ
PART I FOUNDATIONS FOR SYSTEMS DEVELOPMENT (Chap 1-3)
Chapter 1 The Systems Development Environment
Textbook:
1. Read the content materials in the textbook, p. 3-25
Aug 27 2. Review Key Terms, p. 26
Thu
3. Complete Matchings, p. 26
4. Review Questions, p. 27
Canvas:
5. Review PPT slides
6. Complete Chapter 1 Quiz [Due date: Sept 1, Tuesday]
Aug 31 5:00 p.m. – Last day to add/drop a course
Sep 1
Tue
2
Chapter 2 The Origins of Software
Textbook:
1. Read the content materials in the textbook, p. 29-43
2. Review Key Terms, p. 44
3. Complete Matchings, p. 44
4. Review Questions, p. 44
5. Read Petrie Electronics Case, p. 46
Canvas:
6. Review PPT slides
7. Complete Chapter 2 Quiz [Due date: Sept 3, Thursday]
5:00 p.m. – Last day to add/drop a course
Sep 3
Thu
Chapter 3 Managing the Information Systems Project
Textbook:
1. Read the content materials in the textbook, p. 47-76
2. Review Key Terms, p. 76
3. Complete Matchings, p. 76
4. Review Questions, p. 77
5. Read Petrie Electronics Case, p. 88
6. Review the Pine Valley Furniture Case
Canvas:
7. Review PPT slides
8. Complete Chapter 3 Quiz [Due date: Sept 8, Tuesday]
Page 6
Sep 7
Labor Day – No School
Sep 8
Tue
Pine Valley Furniture Case
Group Project Discussion and work on Milestone # 1
Sep 10
Thu
Chapter 3A Object-Oriented Analysis & Design: Project Management
Textbook:
1. Read the content materials in the textbook, p. 81-87
2. Review Questions, p. 87
3. Read Petrie Electronics Case, p. 88
Canvas:
4. Review PPT slides
Sep 15
Tue
Test # 1 (Chapters 1–3)
Milestone # 1 Due
3
PART II PLANNING (Chap 4-5)
4
Sep 17
Thu
Chapter 4 Identifying and Selecting Systems Development Projects
Textbook:
1. Read the content materials in the textbook, p. 91-110
2. Review Key Terms, p. 110
3. Complete Matchings, p. 110
4. Review Questions, p. 110
5. Read Petrie Electronics Case, p. 114
6. Review the Pine Valley Furniture Case
Canvas:
7. Review PPT slides
8. Complete Chapter 4 Quiz [Due date: Sept 22, Tuesday]
3:30 pm, Hiner 207 – Internship Seminar
5
Sep 22
Tue
Chapter 5 Initiating and Planning Systems Development Projects
Textbook:
1. Read the content materials in the textbook, p. 115-143
2. Review Key Terms, p. 144
3. Complete Matchings, p. 144
4. Review Questions, p. 144
5. Read Petrie Electronics Case, p. 147
6. Review the Pine Valley Furniture Case
Canvas:
7. Review PPT slides
8. Complete Chapter 5 Quiz [Due date: Sept 24, Thursday]
Sep 24
Thu
Test # 2 (Chapters 4–5)
Sep 29
Tue
Pine Valley Furniture Case
Work on Milestone # 2
PART III ANALYSIS (Chap 6-8)
6
Oct 1
Thu
Chapter 6 Determining System Requirements
Textbook:
Page 7
1. Read the content materials in the textbook, p. 151-180
2. Review Key Terms, p. 181
3. Complete Matchings, p. 182
4. Review Questions, p. 182
5. Read Petrie Electronics Case, p. 184
6. Review the Pine Valley Furniture Case
Canvas:
7. Review PPT slides
8. Complete Chapter 6 Quiz [Due date: Oct 8, Thursday]
Oct 5
12:00 noon – Grade estimate due
Chapter 6 Determining System Requirements (cont’d)
Pine Valley Furniture Case
Oct 6
Tue
Milestone # 2 Due
7 pm: EiR Speaker, Blackwell Ballroom, Rear Admiral J. Scott Burhoe, President of Fork Union
Military Academy, and former Superintendent of the U.S. Coast Guard Academy
7
Oct 8
Thu
Chapter 7 Structuring System Process Requirements
Textbook:
1. Read the content materials in the textbook, p. 186-213
2. Review Key Terms, p. 213
3. Complete Matchings, p. 213
4. Review Questions, p. 214
5. Read Petrie Electronics Case, p. 254
6. Review the Hoosier Burger Case
7. Review the Pine Valley Furniture Case
8. Problems and Exercises, p. 214-217
Canvas:
9. Review PPT slides
10. Complete Chapter 7 Quiz [Due date: Oct 20, Tuesday]
3:30 pm, Hiner 207 – Internship Seminar
Oct 12FALL
13
8
BREAK
Oct 14
5:00 p.m. – Last day to withdraw from a course with a “W”
5:00 p.m. – Removal of Incompletes
Oct 15
Thu
Chapter 7 Structuring System Process Requirements (cont’d)
Oct 20
Tue
Hoosier Burger Case
Pine Valley Furniture Case
Problems and Exercises, p. 214-2127
Work on Milestone # 3
9
Oct 22
Thu
Chapter 8 Structuring System Data Requirements
Textbook:
1. Read the content materials in the textbook, p. 256-286
2. Review Key Terms, p. 286
Page 8
3. Complete Matchings, p. 286
4. Review Questions, p. 287
5. Read Petrie Electronics Case, p. 307
6. Review the Pine Valley Furniture Case
7. Problem and Exercises, p. 287-290
Canvas:
8. Review PPT slides
9. Complete Chapter 8 Quiz [Due date: Oct 29, Thursday]
10
Oct 27
Tue
Chapter 8 Structuring System Data Requirements (cont’d)
Pine Valley Furniture Case
Problem and Exercises, p. 287-290
Milestone # 3 Due
Oct 29
Thu
Test # 3 (Chapters 6–8)
Nov 2
Mon
Advising and Advanced Registration Begins
PART IV DESIGN (Chapters 9-12)
Nov 3
Tue
11
Nov 5
Thu
12
Chapter 9 Designing Databases
Textbook:
1. Read the content materials in the textbook, p. 313-348
2. Review Key Terms, p. 348
3. Complete Matchings, p. 348-9
4. Review Questions, p. 349
5. Read Petrie Electronics Case, p. 352
6. Review the Hoosier Burger Case
7. Problems and Exercises, p. 349-350
Canvas:
8. Review PPT slides
9. Complete Chapter 9 Quiz [Due date: Nov 5, Thursday]
Chapter 10 Designing Forms and Reports
Textbook:
1. Read the content materials in the textbook, p. 354-376
2. Review Key Terms, p. 376
3. Complete Matchings, p. 376
4. Review Questions, p. 376
5. Read Petrie Electronics Case, p. 379
6. Review the Pine Valley Furniture Case
7. Problems and Exercises, p. 377
Canvas:
8. Review PPT slides
9. Complete Chapter 10 Quiz [Due date: Nov 10, Tuesday]
Chapter 11 Designing Interfaces and Dialogues
Textbook:
Nov 10 1. Read the content materials in the textbook, p. 381-412
Tue
2. Review Key Terms, p. 412
3. Complete Matchings, p. 412-3
4. Review Questions, p. 413
Page 9
5. Read Petrie Electronics Case, p. 415
6. Review the Pine Valley Furniture Case
Canvas:
7. Review PPT slides
8. Complete Chapter 11 Quiz [Due date: Nov 12, Thursday]
7 pm: EiR Speaker, Blackwell Ballroom, Rodney Blevins, Senior VP and CIO, Dominion
Resources, Inc.
Nov 12 Pine Valley Furniture Case
Work on Milestone # 4
Thu
Nov 13 Advising Ends
13
Chapter 12 Designing Distributed and Internet Systems
Textbook:
1. Read the content materials in the textbook, p. 417-446
2. Review Key Terms, p. 446
3. Complete Matchings, p. 447
Nov 17 4. Review Questions, p. 447-8
5. Read Petrie Electronics Case, p. 450
Tue
6. Review the Pine Valley Furniture Case
7. Problems and Exercises, p. 448
Canvas:
8. Review PPT slides
9. Complete Chapter 12 Quiz [Due date: Nov 19, Thursday]
Nov 19 Test # 4 (Chapters 9–12)
Milestone # 4 Due
Thu
14
PART V IMPLEMENTATION AND MAINTENANCE
Chapter 13 System Implementation
Textbook:
1. Read the content materials in the textbook, p. 455-485
2. Review Key Terms, p. 485
Nov 24 3. Complete Matchings, p. 486
4. Review Questions, p. 486
Tue
5. Read Petrie Electronics Case, p. 489
6. Review the Pine Valley Furniture Case
Canvas:
6. Review PPT slides
7. Complete Chapter 13 Quiz [Due date: Dec 1, Tuesday]
Nov 26
THANKSGIVING BREAK
Thu
15
Dec 1
Tue
Chapter 14 Maintaining Information Systems
Textbook:
1. Read the content materials in the textbook, p. 490-505
2. Review Key Terms, p. 505
3. Complete Matchings, p. 506
4. Review Questions, p. 506
5. Review the Pine Valley Furniture Case
Canvas:
5. Review PPT slides
Page 10
6.
Dec 3
Thu
16
Complete Chapter 14 Quiz [Due date: Dec 10, Thursday]
Project Presentations for Groups 1–2
Peer Evaluation Form Due
Dec 10 FINAL EXAM (Chapters 13-14): 11:30-2:00 p.m.
Thu
Final Report Due
Go to the ISCS 471 Introduction to Systems Analysis and Design Fall 2015 Course Syllabus Page
Go to the Information Systems and Cyber Security Concentration Home Page
Go to the College of Business and Economics Home Page
Go to the Longwood University Home Page
If you have any comments, corrections or suggestions, please don't hesitate to
me at
laulk@longwood.edu or call me at 434-395-2778. Also, my office hours and class schedules are listed on
my homepage.
This page was last updated on August 15, 2015.
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