HROB 101 - Shao - California State University, Sacramento

Dr. Shao
Spring 2013
College of Business Administration
HROB 101: Management of Contemporary Organizations
Spring 2013
Lecture Professor:
Office Location:
Course Website:
Lecture Time:
Office Hours:
Tyra Ping Shao, Ph.D.
Tahoe 2037
[email protected]
Access via SacCT 9.1
Section 12: Web on-line
In office or chat through SacCT 9.1
Monday: 13:30 p.m. – 14:00 p.m.; and 15:30 p.m. – 16:30 p.m.
Wednesday: 13:30 p.m. – 15:00 p.m.
As I often communicate via email (Sac Send), please make sure you have a current email
registered with the University / MySacState
Required Text
There is one required textbook for this class: Organizational Behavior. By ROBBINS & JUDGE ©
You have three options:
Buy from the Bookstore: Organizational Behavior, Student Value Edition Plus NEW
MyManagementLab with Pearson eText Access Card Package, 15/E
ISBN-13: 9780132846172
Buy the book at the place of your choice, such as the In addition to the textbook,
you need to purchase the NEW MyManagementLab Access Card (without eText access); buy the
access card from Pearson website: Click “Sign In”,
Click the “Pay or use an access code now” link under the course for which you want to pay. Or
Buy the eTextbook NEW MyManagementLab with Pearson eText Access Card from either the
Bookstore or Pearson website
You need to have the textbook and access to SacCT 9.1 and MyManagement Lab by the first week
of classes.
Other materials may be distributed on SacCT9.1; some are listed in the syllabus, others are announced
on SacCT9.1 or via email. You are responsible for checking SacCT9.1 for readings and announcements.
Dr. Shao
Spring 2013
Course Description
"Once upon a time everything in life was lovely, but that was before I had to deal with people."
Harry Stack Sullivan
Organizational behavior (OB) is a field of study that draws from several disciplines including sociology,
social psychology, and management. The primary purpose of academic study in OB is to understand,
explain, and improve human behavior in organizations.
This course will introduce you to the key concepts and principles of the field of Organizational
Behavior, which broadly focuses on the attitudes, actions, and decisions of people in the workplace. We
will begin the term by examining these issues at the individual level, focusing on topics such as
personality, values, motivation, and perception. Because the relationships that people form with coworkers, subordinates, supervisors, clients, and customers are an important and ever present part of work
life, we will then examine groups and relationships in organizations, addressing topics such as
leadership, teamwork, and organizational culture.
Course Objectives
Students are expected to achieve:
An understanding of concepts that influence human behavior in organizations, and how these
concepts can be used to enhance your ability to work with others.
Discuss the importance of individual differences such as intelligence, personality traits, and
Define various types of employee attitudes, and discuss their importance.
Compare and contrast various perspectives on work motivation.
Compare and contrast various perspectives on organizational leadership.
Identify factors that contributed to effective teamwork.
Describe the elements of organizational structure, and culture.
Describe different approaches to understanding business ethics, and identify ethical issues in
organizational behavior.
Course Requirements
This is an online class, which requires:
- Internet access
- access to SacCT9.1
- access to MyManagementLab
- a SacLink account
- access to an up-to-date computer.
Course Structure
This course will be delivered entirely online through the course management system SacCT9.1 and
Pearson’s MyManagementLab. You will use your Saclink account to login to the course from the
Dr. Shao
Spring 2013
SacCT9.1 login page (, and the MyManagementLab access code to login to the
cours from the MyManagementLab login page (
In SacCT9.1, you will access announcements, online lessons and class/group-paced activities using
discussion forums, chat, and blogs. In MyManagementLab, you will access mini-simulations, individual
online activities, quizzes, exams and grades.
Technology Requirements
All technological requirements for the successful completion of this course are the responsibility of the
student, including access to a working computer with reliable Internet connection. The student is
responsible for all technological problems not related to Sac State or MyManagementLab, including but
not limited to equipment failures, power outages, and Internet breakdowns. Students are also responsible
for all necessary technical and operational skills for completing this course, and for being familiar with
SacCT 9.1 both in a general sense and in a specific sense as pertaining to this course and any materials
stored within.
The professor is not responsible for any technical matters related to the computer you use, your internet
connection, SacCT 9.1 or MyManagementLab.
SacCT 9.1
Online lessons and class/group-paced activities are available on the Internet using SacCT 9.1, including
You will use your Saclink account to log into the course from the SacCT 9.1 Login page
( If you do not have a Saclink account yet, please refer to the Setting Up a
Saclink Account webpage ( to create a saclink account
To get started using a SacCT 9.1 course please visit the Student Resources webpage
( where you can access Online Tutorials, Frequently Asked
Questions, and other help resources.
SacCT 9.1 technical supports
To access a course on SacCT 9.1 you will need access to the Internet and an internet browser (Internet
Explorer, Firefox, Safari, etc.).
For help or to report a problem with SacCT 9.1 you can:
• Visit the Student SacCT FAQ’s webpage (
• Submit a SacCT Problem Form (
• Contact the University Help Desk at 916- 278-7337; Location: AIRC 2005
• E-mail: [email protected]
Dr. Shao
Spring 2013
MyManagementLab (MML)
Mini-simulations, individual online activities, writing assignments, exams and grades are all posted on
To register for HROB101 Spring 2013:
Go to
Under Register, click Student.
Enter your instructor’s course ID: shao61688, and click Continue.
Sign in with an existing Pearson account or create an account:
 If you have used a Pearson website (for example, MyITLab, Mastering, MyMathLab, or
MyPsychLab), enter your Pearson username and password.
 Click Sign In.
 If you do not have a Pearson account, click Create. Write down your new Pearson username
and password to help you remember them.
Select an option to access your instructor’s online course:
 Use the access code that came with your textbook or that you purchased separately from the
 Buy access using a credit card or PayPal.
 If available, get 17 days of temporary access. (Look for a link near the bottom of the page.)
Click Go To Your Course on the Confirmation page. Under MyLab / Mastering New Design on
the left, click HROB101 Spring 2013 to start your work.
To sign in later:
Go to
Click Sign In.
Enter your Pearson account username and password. Click Sign In.
Under MyLab / Mastering New Design on the left, click HROB101 Spring 2013 to start your
Additional Information
See Students > Get Started on the website for detailed instructions on registering with an access code,
credit card, PayPal, or temporary access.
MML technical supports
Technical customer support for MML from Pearson is available at:
 Phone: 1-800-677-6337
 24/7 Chat
 24/7 Email
All the MML related issues should be reported to MML. If you are on a timed assignment, you need to
make sure you speak to them to assess your problem before the deadline is up (most of the time, they
will troubleshoot with you on the spot and solve your problem). If the deadline passes, and your issue
Dr. Shao
Spring 2013
was not a MML issue, you will not receive special considerations of your situation. Furthermore, make
sure you get a case number from MML. That way, I can fairly assess your problem.
Missed deadlines for any exam, quiz, etc due to unsubstantiated “technical” or “Internet” problems will
not be extended – be proactive and submit with plenty of time before the deadline.
Lastly, I encourage you to make sure that your computer is well maintained. Make sure you periodically
defragment it, clear cookies/caches, clean your hard drive and occasionally restart it (versus leaving it on
all the time). Other maintenance issues include making sure your antivirus/spyware and OS are up to
date. You should have at least two internet browsers on your computer (e.g., firefox, safari, chrome).
Also, make sure you have the latest java and flash installed. For additional computer and technical help,
contact helpdesk.
SacCT 9.1
You should use SacCT9.1 and email for all the communications. On the SacCT 9.1 course website you
will find:
Announcements: Changes in the syllabus, schedule, reminders, clarifications, etc.
General course-related discussion threads: To be used for 1) class-related questions and 2) conceptrelated questions. Before you post questions on these discussion threads, first check the syllabus, the
FAQ documents and the announcements.
1) If you have any class-related questions (e.g., questions about quizzes, exams, grading policies,
etc): On the Course Management Q/A Discussion Thread, check course syllabus,
announcements, and previous postings to see if the question has already been handled. If your
concern isn’t already posted, post your question on the discussion board to the class as a whole.
2) If you have any concept-related questions (e.g., you would like a concept or theory clarified,
you would like additional information about a concept), visit the discussion thread for the
corresponding chapter. If your question has not already been addressed, post your inquiry here
for your classmates to answer.
3) As this online forum is meant to be a learning community, you are all expected to participate
here and take care of each other by answering each other’s questions. Please be sure to be
respectful in your comments and questions.
Private Study Groups. You’re encouraged to set up with private study groups using the groups tool
on SacCT9.1. I will go through how to set up the groups in the introduction class.
Learning Methodology
To be successful in this class, you must read the chapters and other assigned readings carefully. The
textbook covers significantly more detail than we are able to cover during lecture. As such, it is
imperative that you read and study the assigned readings if you desire to do well in this course. I have
provided the audio recorded power point slides (available on SacCT9.1). You can use these slides as a
study guide (by using the slides as an outline in which you fill out the relevant information). Quizzes
and exams may include materials not found in the assigned readings.
Dr. Shao
Spring 2013
This course includes online learning and activities. Online classes consist of online lectures and online
activities. Online lectures are available on SacCT9.1 as downloadable recordings and PDF format
powerpoint slides. Online activities are designed to reinforce the materials through application, and are
available on MML. You will engage in web exercises, self assessments, and other application activities
which relate to the materials. These online activities are not “at your own pace” activities, but have firm
deadlines. See MML for online activities and deadlines.
On SacCT9.1, for each lesson, please go to “Course Document”, and follow:
1. Lesson Objectives
2. Lesson Checklist - Every lesson has a prescribed checklist of activities required to successfully
complete the lesson. Follow this checklist, in the specified order, to complete each lesson.
3. Lecture presentation recording
4. Downloadable PDF format lecture powerpoint slides
5. Class discussion forum topic. For each of the topic chapters covered, I will open one or two guided
discussion board and/or a general discussion board thread on SacCT9.1. Here, our learning
community (you) will answer questions anybody might have about the lecture materials, clarify any
misunderstandings, and post any supplemental materials for those who are interested in learning
more about topics covered. As a student of this class, in addition to asking questions, you are
expected to engage in these discussions and add your insights and answers. As such, if you have any
questions on the materials after reading the assigned readings and coming to class, you should make
use of these discussion threads. I encourage an open conversation about your thoughts and opinions
about the materials. I expect you to use these forums to become active participants in this course.
On MML, for each lesson, you will find:
Individual assignment (please refer to the Tentative Lecture Itinerary).
MML also includes two mid-term exams and one final-exam.
Course Requirements
Mid-Term Exams and Final Exam
There are two midterm exams; each midterm exam is non-cumulative. Exams will cover all materials up
to the exam (since the last exam). Midterm exams are open book/open note (but no talking, emailing,
texting etc allowed). Exam questions and answer choices are drawn at random, so that no two people
will be taking the exact same exam at the same time. There will be 50 multiple choice and true/false
questions. I reserve the right to change either of the exam dates. Any such changes will be announced on
SacCT9.1 or via Email. Only your higher midterm exam score will count towards your final grade. That
is, only one out of two midterm exams will be included in your final grade. You will have 75 minutes to
complete each exam. Please note that a MML exam may not be paused to resume at a later point. Once
you start the exam, the timer will count down until the allotted time is up.
Dr. Shao
Spring 2013
The final exam is comprehensive. There will be 80 multiple choice and true/false questions. This exam
is mandatory and will not be given at an alternate time. You will have two hours to complete the final
Online class discussions
On SacCT9.1, each lesson includes a class discussion topic. You may also post your own questions and
reply to your classmates. Your assignment here is to discuss it with your classmates. At the end of the
semester you will have had to submit at least five (5) posts with at least 25 words each AND at least two
(2) of those posts will have had to be responses to two other comments. That means that I do not want
you to wait until the last day and just post ten messages. You will earn between 0 and 25 points. The
online discussions will be available Weeks 1-13.
Graded Individual online activities
On MML, you can access graded individual online activities (please refer to the Tentative Lecture
Itinerary). Altogether there are nine activities, including two simulation exercises, five video exercises,
and two critical thinking exercises. You’re required to participate in at least 8 online activities, and each
completed activity is worth 10 points. You’ll earn 10 extra points if you choose to complete all nine (9)
activities. The online activities will be available Weeks 1 – 13.
Individual writing assignments
There are two individual writing assignments. The first topic is ethics, and the second topic is
organizational structure. The details of the writing assignments will be presented on MML under
“Graded Writing Assignments”. Each writing assignment is worth 20 points. There are four grade
categories: poor (12 point), fair (15 point), average (17 point), and exemplary (20 point).
e Requirements, please let me know by the end of the
first week of the semester. Otherwise, I will assume that you know how this class works and are
comfortable with this format.
There will be a total of 475 points available for the term:
Exam #1
100 points*
Exam #2
100 points*
Final Exam
100 points
Online Discussions (5)
25 points
Online Activities (8)
80 points**
Writing Assignments (2)
40 points
355 points
* The total of the two (2) midterm exams is 100, since your lowest exam score will be dropped.
** There are 9 online activities, and you’re only required to participate in 8 of them. If you complete the
9th activity, you’d earn 10 extra credits.
Dr. Shao
Spring 2013
Once final grades are calculated, they will be entered on SacCT9.1 for you to view. Once final grades
are posted, you have 24 hours to review them before they will be formally submitted to the University.
Grading Scale:
A =
94 – 100%
A- =
90 – 93%
B+ =
87 – 89%
B =
83 – 86%
80 – 82%
C+ =
77 – 79%
C =
73 – 76%
C- =
70 – 72%
D+ =
67 – 69%
D =
63 – 66%
D- =
60 – 62%
F =
< 60%
Laptop and cell phone regulation
No photographing, recording or text messaging is allowed without permission of the instructor.
Build Rapport
If you find that you have any trouble keeping up with assignments or other aspects of the course, make
sure you let your instructor know as early as possible. As you will find, building rapport and effective
relationships are key to becoming an effective professional. Make sure that you are proactive in
informing your instructor when difficulties arise during the semester so that we can help you find a
Understand When You May Drop This Course
It is the student’s responsibility to understand when they need to consider disenrolling from a course.
Refer to the Sac State Course Schedule for dates and deadlines for registration. After this period, a
serious and compelling reason is required to drop from the course. Serious and compelling reasons
includes: (1) documented and significant change in work hours, leaving student unable to attend class, or
(2) documented and severe physical/mental illness/injury to the student or student’s family.
Inform Your Instructor of Any Accommodations Needed
If you have a documented disability and verification from the Office of Services to Students with
Disabilities (SSWD), and wish to discuss academic accommodations, please contact your instructor as
soon as possible. It is the student’s responsibility to provide documentation of disability to SSWD and
meet with a SSWD counselor to request special accommodation before classes start.
SSWD is located in Lassen Hall 1008 and can be contacted by phone at (916) 278-6955 (Voice) (916)
278-7239 (TDD only) or via email at [email protected]
Dr. Shao
Spring 2013
Commit to Integrity
As a student in this course (and at this university) you are expected to maintain high degrees of
professionalism, commitment to active learning and participation in this class and also integrity in your
behavior in and out of the classroom.
Sac State's Academic Honesty Policy & Procedures
“The principles of truth and honesty are recognized as fundamental to a community of scholars and
teachers. California State University, Sacramento expects that both faculty and students will honor these
principles, and in so doing, will protect the integrity of academic work and student grades.”
Read more about Sac State's Academic Honesty Policy & Procedures
At Sac State, “cheating is the act of obtaining or attempting to obtain credit for academic work through
the use of any dishonest, deceptive, or fraudulent means.”
“Plagiarism is a form of cheating. At Sac State, “plagiarism is the use of distinctive ideas or works
belonging to another person without providing adequate acknowledgement of that person’s
Source: Sacramento State University Library
Important Note: Any form of academic dishonesty, including cheating and plagiarism, may be reported
to the office of student affairs.
Course policies are subject to change. It is the student’s responsibility to check SacCT for corrections
or updates to the syllabus. Any changes will be posted in SacCT.
Dr. Shao
Spring 2013
Tentative Lecture Itinerary*
Spring 2013
*Below is the tentative course outline for the semester. It is tentative because the professor reserves the
right to make changes to the course outline anytime during the semester. It is important to be flexible to
take advantage of learning opportunities that may present themselves or to accommodate the pace of a
certain class. Please pay attention to announcements on SacCT9.1.
Please note that this course covers a substantial amount of materials. Given the online nature of the
course, you – as a student – have a great responsibility to keep up with the materials and deadlines.
Staying on top of this – given the quick pace of the class, the large amount of materials, and the online
format – is essential for your success in this class.
Lecture Topics Covered
(week of 01/28)
Syllabus overview
Intro to OB
(week of 02/04)
Attitudes and job satisfaction
(week of 02/11)
Emotions and moods
(week of 02/18)
Personality and values
(week of 02/25)
Perception and individual decision
(week of 03/04)
Exam #1
Readings, other important
 Chapter 1
 Class Discussion Board 1.1
 Simulation exercise: History of
 Chapter 3
 Class Discussion Board 2.1
 Video exercise: Gawker Media:
Attitudes and Job Satisfaction
 Chapter 4
 Class Discussion Board 3.1
 Critical thinking exercise
 Chapter 5
 Class Discussion Board 4.1
 Video exercise: Ethics – Company
Mission and Values
 Chapter 6
 Class Discussion Board 5.1
 Simulation exercise: Planning
All materials up to this point. Chapters
1, 3, 4, 5 and 6. Access the exam
Dr. Shao
Spring 2013
(week of 03/11)
(week of 03/18)
(week of 03/25)
(week of 04/01)
Spring Recession
(week of 04/08)
(week of 04/15)
Organizational structure
(week of 04/22)
Organizational culture
(week of 04/29)
Exam #2
anytime after 7:00am on 03/06. The
exam needs to be finished by 7:00pm
sharp on 03/07. You have one access
and 75 minutes for the exam.
 Chapter 7 & 8
 Class Discussion Board 6.1
 Video exercise: Motivation (TWZ
Role Play)
 Chapter 9 & 10
 Class Discussion Board 7.1
 Video exercise: Teams (TWZ
Role Play)
 Chapter 12
 Class Discussion Board 8.1
 Critical thinking exercise
 The topic is not covered in the
book and reading materials will be
 Individual writing assignment:
 Chapter 15
 Class Discussion Board 9.1
 Individual writing assignment:
Organizational Structure
 Chapter 16
 Class Discussion Board 10.1
 Video exercise: Organizational
Culture (TWZ Role Play)
All materials since Exam #1. Access
the exam anytime after 7:00am on
05/01. The exam needs to be finished
by 12:00pm sharp on 05/02. You have
one access and 75 minutes for the
Dr. Shao
Spring 2013
(week of 05/06)
Final Exam Review Week
(week of 05/13)
Final Exam
Instructor will provide Final exam
study guide, and students will review
the study guide this week.
Comprehensive exam.
Access the exam anytime after 7:00am
on 05/13. The exam needs to be
finished by 7:00pm sharp on 05/15.
You have one access and 120 minutes
for the exam.
*Note: I reserve the right to alter the syllabus, itinerary, or class assignments when necessary. If
the syllabus, itinerary, or class assignments change, you will receive ample notice of the changes.
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