Unit Name: Student Life - Office of Career Services
Unit Mission: The mission of the Career Services Office at SUNY-ESF is to assist ESF students and alumni in applying their education and
experiences toward advancing their career goals over a lifetime. The office offers various personalized services, programs and resources to
guide in developing the skills necessary in advancing through ESF and entering into a rewarding career.
Work Sheet for Unit Level Institutional Assessment
Unit Goal
-Teach and support
students throughout
their career
development process:
self-assessment,
career exploration and
skill development, job
search/decision
making, and career
management.
Link to ESF Goals (by
#)
Goal 2: Provide an
outstanding student
experience.
Method(s) of Assessment
and Targets
- Student and employer
program evaluations
- Event registration and
tracking
- GreenLink usage
analysis
-Student appointment
sign-in sheets
-Surveys
-Document analysis
Results of Assessment (Data)
-Student appointment sign-in
sheets
-Individual Interviews: Change of
Major Process
-Career Prep Series Evaluations (3
events) – student evaluations
-Etiquette Dinner Evaluation –
student evaluations
-Maintain Change of Major
database
-Student Focus Groups
-Number of students who register,
upload documents, and apply for
jobs through the GreenLink
system – Complied by Experience
reporting module.
-Career Fair evaluation forms –
employer’s evaluation
-Graduating Student Survey –
alumni reported
Implementation Plan (Changes
resulting from Assessment)
-An annual report will be
published in June covering the
activities and accomplishments of
the past year related to the
identified office goals. This report
will include assessment measures,
feedback, and potential
improvements for consideration.
A list of identified areas of
improvement will be created and
discussed with both the Dean of
Student Life and the Student Life
staff as appropriate. Included in
this review will be any changes to
the Office goals and the methods
for assessing success. This cyclical
process insures regular review of
the overall office direction, yet
accounts for annual changes and
adjustments based on changes in
external and internal
requirements. This annual
assessment plan will correspond
with an appropriate
implementation plan that will
include the changes that will
result from the assessment, thus
closing the loop.
** The implementation planning
process will be the same for each
unit goal.
-Partner with
employers and alumni
to maximize program
and employment
opportunities for
students.
Goal 5: Strategically
build and enhance
partnerships and
collaborative
relationships
-Student and employer
program evaluations
-Syracuse University
evaluations
-Direct outreach via
phone, email, in person
visits, etc. to employers
for their feedback
-Employer partnership
program
- GreenLink usage
analysis
- Document analysis
-Employer interviews
-Invite Alumni Office, faculty and
staff, and Development Office to
attend all fairs.
-LEAD series preparation sessions:
1. Student evaluations
2. Panel presentations to support
major and topic specific programs
3. Program evaluations
-Environmental Career Fair:
1. Final evaluation
-ESF student attendance and ESF
Career Services assistance at
Syracuse University fairs:
1. Evaluation from SU
-Site visits, phone consultation,
job/internship postings, and oncampus meetings.
-Note employers who have job
and internship opportunities and
coordinate advertisement on
website.
-Make local employer resources
available online.
-Facilitate student grants –
1. Program evaluation
-Develop and solicit sponsorship
for advertising online at the
Career Fair and other career
events (Employer Partnership
Program)
-Solicit sponsorship from SU
Career Network for ESF/SU career
programming
1. Spring proposals
-Employer/Alumni campus
presentations
1. Program evaluations
-Employer/Alumni registration and
use of GreenLink system
1. Reports generated by
Experience.
-Career Fair
-LEAD Series presentations
-Demonstrate
effective
citizenship by
fostering an
inclusive campus
community.
Goal 1: Enrich
academic excellence
in both
undergraduate and
graduate education.
-Survey
-Active outreach for
feedback
-Student and employer
program evaluations
-Participation in collegewide assessments
-Document analysis
-Faculty interviews
-Graduating Student Survey
-Send targeted emails to the
campus and faculty
-New student/transfer Orientation
participation
-Career Services mentor program
with Alumni Office:
1. Report generated by Experience
System.
-College assessment initiatives
(SOS, NSSE, etc.)
-Presence at accepted student
receptions/transfer days.
-Partner with the faculty in each
department responsible for
professional development
courses.
-Support masters-level interns
from SU’s higher education
program
-Collaborate with Multicultural
Affairs, Development, Alumni
Office, Counseling and Disability
Services, Academic Support
Services, and Student Activities.
-Maintain memberships in NACE,
SUNY CDO, and Career Services
Network.
-Subscribe to diversity edition of
NACE Job Choices magazine, The
Black Collegian, and Careers and
the Disabled.
-Collaborate with international
programs coordinator to support
job search strategies and
questions about employment
status.
-Highlight resources on the web.
-Alert all candidates to
opportunities using the email
function on GreenLink.
-Partner with Multicultural Affairs
and CSTEP grant.
-Create an expense and revenue
database that will manage each
event.
-Establish a spending plan prior to
each program/event.
-Capitalize on
technology as a tool
and resource in
communicating and
delivering services.
Goal 2: Provide an
outstanding student
experience.
-GreenLink activity
statistics
-Student and employer
program evaluations
-Student focus groups
-Utilize Experience software
(GreenLink) to maintain job and
internship postings, resume
books, and a calendar of events.
-Provide links to other
recommended sites.
-Advance career resources being
offered online.
-Post handouts and other resource
materials from workshops on the
web.
-Provide links to appropriate
resources.
-Gather feedback from student
participants at the completion of
each program and during each
year to assess the use of online
resources.
-Student focus groups
-Lease with Experience to provide
employment services software.
-Conduct periodic training to
ensure staff knows how to use
software features.
-Bring all programs and processes
to the next level utilizing web
technology whenever possible:
- Online career fair registration.
- Online payment options.
- Graduating Senior Survey
online.
- Contribute web editing
-Develop and
implement
Career Services
assessment action
plan
Goal 2: Provide an
outstanding student
experience.
-Student and employer
program evaluations
-Student focus groups
-Faculty focus groups
-Utilize program evaluations,
employer and alumni feedback
and national benchmark data
(NACE).
-Conduct student focus groups
periodically to assess current
needs (use student government as
much as possible).
-Connect with faculty chairs on
department level needs.
-Include “How are we doing”
questions on various program
evaluations.
Absent from this matrix are the corresponding “Program Objectives” and parallel “Student Learning Outcomes,” which can be found in the full
Career Services Assessment Action Plan. Thus, please note each of the identified method(s) and results of assessments outlined above,
correspond directly to a “Program Objective” and “Student Learning Outcomes,” that was not requested as a part of this matrix.