Table of Contents
Introduction ........................................................... 2
Department Descriptions ....................................... 3
Staff Policies ........................................................... 6
Position Descriptions and Duties .......................... 18
Incidents, Accidents, and Other
Emergency Procedures ....................................... 31
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Introduction
Thank you, on behalf of the Department of Recreational Sports, for joining our staff! We hope
you will enjoy your time with our department. Employment with Recreational Sports provides the
opportunity for both professional and personal growth. Serving Sam Houston State University’s
students, faculty, staff, alumni and guests will help you develop and improve skills in customer service,
conflict resolution, and emergency response, among others. You could also potentially work your way
up to a supervisory position. Because we are the largest student employer on campus, you will also have
opportunities to interact with many other students.
The Recreational Sports Facility Staff Manual was developed to improve the training process
and serve as a reference guide for part-time student employees working in the Recreational Sports
Facility. The manual includes four sections. The first section is the Department of Recreational Sports
Departmental Descriptions. The second section lists Staff Policies for those employed at the staff level at
the Recreational Sports Facility. The third section describes positions and duties of those at the staff
level at the Recreational Sports Facility. Finally, the fourth section gives important information about
Incidents, Accidents and procedures for emergencies or other unexpected or dangerous situations.
Following all of this is an appendix, including important forms and facility information applicable to all
Recreational Sports employees.
Please take the time to read this manual carefully, as the information inside will be invaluable to
you throughout your employment with Recreational Sports. If you have a question, or do not understand
a policy or procedure, please ask a Recreational Sports Facility Supervisor or an Informal Recreation
Graduate Assistant to explain the information in further detail. After reading and comprehending the
manual in its entirety, please remove and sign the “Staff Manual Agreement” which is located in the
appendix of this manual. Then turn the agreement in to the Graduate Assistant for Informal Recreation.
Signing this agreement indicates that you read the manual and that you understand all policies and agree
to abide by them. You will be quizzed on this information and may be quizzed again at any time during
your employment with the Department of Recreational Sports.
Good luck in your academic and professional endeavors here at Sam Houston State University!
We hope you will not only work for the Department of Recreational Sports, but you will also take
advantage of the many recreational programs and services we offer.
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I. Department Descriptions
Aquatics........................................................ Page 4
Fitness ...........................................................Page 4
Special Events .............................................. Page 4
Club Sports....................................................Page 4
Outdoor Recreation ...................................... Page 5
Informal Recreation .......................................Page 5
Johnson Coliseum ..........................................Page 5
Intramural Sports ...........................................Page 5
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I. Department Descriptions
Outdoor Recreation
Fitness
Special Events
Aquatics
Intramural Sports
Club Sports
Johnson Coliseum
Informal Recreation
Aquatics
The Recreational Sports Facility pool offers a variety of opportunities for SHSU students, faculty, and staff.
From water aerobics classes, to water volleyball and basketball, to swimming laps, to working on your tan and
spending time with friends, the Recreational Sports’ pool has something for everyone. The pool can also be rented
based on availability.
Fitness
Our Fitness program is centered on the 7 wellness components: Emotional, Educational, Intellectual, Physical,
Social, Spiritual, and Vocational well-being. We strive to present programs that promote living healthy lifestyles
and enhance students’ overall wellness.
The Fitness department provides personal training, nutrition counseling, and over 40 group fitness classes
weekly, in addition to helping host numerous Special Events throughout the semester. All of these programs
encourage students to lead a healthy well-balanced life by making smart C.H.O.I.C.E.S. (Choosing Healthy
Options Improves Character, Energy, & Stamina).
Special Events
We offer many Special Events throughout the year for all students, faculty, and staff at SHSU. Each event
allows the participants a chance to hang out with friends, win prizes, and have lots of fun! We annually host
Midnight Mayhem, Poker Walk, and Raven Run. Special Events allow the SHSU community to participate in
fun, fitness activities with a minimal time commitment.
Club Sports
Club Sports at Sam Houston offers students the opportunity to learn and grow while meeting friends and
participating in a chosen activity. These activities range from highly competitive to recreational. All clubs are
governed for students by students and offer opportunities for students to challenge themselves in leadership roles
or simply have fun as part of a team. Clubs are another way students can “jump in and play hard.”
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Outdoor Recreation
Outdoor Recreation at Sam Houston State University is a multi faceted program consisting of four
components: outdoor trips and workshops, equipment rental service, the climbing wall, and the university camp
and retreat center, University Camp. Outdoor trips include rock climbing, canoeing, mountain biking, camping,
hiking, kayaking, deep sea fishing, mountaineering, and snow skiing. Equipment Rentals range from mountain
bikes to kayaks, canoes, stoves, lanterns, tents, and many additional outdoor related items. SHSU features a 35
foot climbing wall and bouldering island. Finally, University Camp is a 345-acre recreation and retreat facility
that when completed will feature sports fields, boating, ropes courses, biking and hiking trails, cabins, and a
retreat and meeting center.
Informal Recreation
Our Open Recreation program offers opportunities to students, faculty, and staff in self-directed recreational
pursuits. Open Recreation is the ideal alternative for those interested in a non structured program. Basketball,
pickle ball, racquetball, tennis, volleyball, and wallyball, are activities available to patrons using the basketball
courts or racquetball courts, in addition to the weight room, 3 multipurpose rooms, and 1/8 mile indoor
jogging/walking track.
A state of the art 10,000 square foot weight/exercise room features the latest machines, free weights, and
cardio machines. A high tech audio-video system allows patrons to listen to and watch programs on any of our 12
plasma TVs. Some machines even have personal TV screens that allow patrons to change the channel. The floor
to ceiling windows and bright interior create a fun environment that dispels the dark, stark, and unfriendly
stereotype of “the gym.”
Johnson Coliseum
The Johnson Coliseum was completed in 1976 and was originally called the Physical Education Building, the
University Coliseum. The name was later changed to the Bernard G. Johnson Coliseum, in honor of long time
member Bernard G. Johnson of Houston. Recreational Sports assumed management in 1990. Many University
departments, students, groups, local high schools, community organizations and national promotional companies
share the Coliseum. It is a cornerstone of activity for the University, for Huntsville, and for surrounding
communities.
Intramural Sports
The Intramural Sports program provides students, faculty, and staff with the opportunity to compete and have
fun in a variety of individual and team sports. The Intramurals program offers over 30 activities a year including
traditional sports such as 7v7 flag football, basketball, soccer, volleyball, and a golf league. Several nontraditional sports are offered as well including 7v7 outdoor soccer, water volleyball, X-BOX tournaments and
sports trivia bowl. There are divisions to accommodate all skill levels ranging from the recreational participant to
the highly competitive participant.
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II. Staff Policies
Eligibility ................................................................Page 8
Training ..................................................................Page 8
Unable to Attend Policy ..........................................Page 9
Probation Period .....................................................Page 9
Orientation .............................................................Page 9
End of Semester Luncheons ....................................Page 9
Reporting to and Leaving Work ............................ Page 10
Clocking In and Out Using Banner………………… Page 9
Time Cards ........................................................... Page 11
Clocking In and Out .............................................. Page 11
Pay Periods and Time Sheets ................................ Page 11
Scheduling ............................................................ Page 12
Substitutions ......................................................... Page 13
Meetings ............................................................... Page 14
Dress Code ........................................................... Page 14
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Eating at Work ...................................................... Page 14
Reading at Work ................................................... Page 15
Break Room Etiquette ........................................... Page 15
Letting Staff in the Building ................................... Page 15
Performance Reports and Discipline Procedures .. Page 16
Lost and Found...................................................... Page 17
Other Policies ....................................................... Page 17
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II. Staff Policies
A. Eligibility: In order to be eligible to work at Recreational Sports Facility you must:
a. During Fall and Spring Semesters: Be taking at least 6 credit hours at Sam Houston State
University
b. During a Summer Semester: Be enrolled the previous Spring and/or the following Fall as a
student at Sam Houston State University
B. Training
a. The staff trainee is encouraged to ask questions during the training. Upon completion of the
training, if the trainee has any unanswered questions or particular concerns, he/she should meet
with the Assistant Director of Informal Recreation to resolve those issues. New staff members
should realize that training is an on-going process. If you have questions during your shift, you
can always ask the on duty Supervisor or the Assistant Supervisor.
b. New hire training consist of five parts:
i. Staff Manual overview and completion of all payroll & human resources paperwork
ii. Group orientation of facility, operations, policies and procedures
iii. Direct shadowing of all staff positions including Front Doors 1, 2, 3, and 4, Gym,
Hallway, Equipment Issue, and Racquetball Hallway
iv. Passing of the Staff Training Test
v. Meeting with the Assistant Director of Informal Recreation, an Informal Recreation
Graduate Assistant, or a Personnel Manager
vi. All parts must completed within a one week period from the day of the group orientation
and manual overview.
c. Member Services training consist of four parts:
i. Member Services Manual overview and verbal review of all polices and
procedures.
ii. Direct shadowing for 5 full shifts: 1 opening, 2 mid-day, and 2 closing.
iii. Passing of the MS Test.
iv. Meeting with the Graduate Assistant over Personnel or a Personnel Manager to
approve promotion.
v. All training must be completed in the time allotted by the Assistant Director of
Informal Recreation. This is typically a 2 week period.
d. Assistant Supervisor training consists of five parts:
i. Meeting and overview with the Assistant Director, a Graduate Assistant, or a
Personnel Manager to discuss the requirements and procedures required of an
Assistant Supervisor.
ii. Direct shadowing for four full shifts under current Assistant Supervisors. These
must be done during the shifts of four different Supervisors.
iii. Passing of the AS Test.
iv. Becoming certified in CPR and First Aid.
v. Meeting with the Assistant Director to approve promotion.
vi. All training must be completed in the time allotted by the Assistant Director of
Informal Recreation. This is typically a 2 week period.
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e. Supervisor training consists of four parts:
i. Meeting and overview with the Assistant Director of Informal Recreation to
discuss the requirements and procedures required of a Facility Supervisor.
ii. Direct shadowing for six full shifts under current Supervisors. These, if possible,
should be done during the shifts of six different Supervisors.
iii. Becoming certified in CPR and First Aid.
iv. Meeting with the Assistant Director to approve promotion
v. All training must be completed in the time allotted by the Assistant Director of
Informal Recreation. This is typically a 2 week period.
C. Unable to Attend Policy
a. If you are unable to attend a meeting or orientation for a valid reason, you must notify the
Assistant Director of Informal Recreation or one of the Informal Recreation Graduate Assistants
before the scheduled meeting.
b. The Assistant Director of Informal Recreation, along with the Graduate Assistants, will then
decide what punishment, if any, will result.
D. Probation Period
a. The first 90 days of employment with the Department of Recreational Sports is considered a
probationary period.
b. During this time, both the new employee and the Assistant Director of Informal Recreation will
assess whether or not the new employee is suitable for continued employment in Recreational
Sports.
c. The new employee may be terminated at this time without going through the normal channels,
such as having a sequence of written performance reports.
d. Once an employee has passed the 60-day point, he/she will meet with the Assistant Director of
Informal Recreation for a 60-day evaluation. Another evaluation will be performed at the 90-day
point. The new employee and the Assistant Director of Informal Recreation will then discuss the
employee’s future with the Department of Recreational Sports.
E. Orientation
a. The Department of Recreational Sports conducts a MANDATORY all-staff orientation meeting
for the Fall and Spring semesters. (Although these Orientations are usually held the day before
the first class day, Orientation Date & Time will vary. Ask the Assistant Director of Informal
Recreation or the Graduate Assistant ahead of time.)
b. Student staff members from every area of Recreational Sports are expected to attend this
orientation as part of their on-going training. Failure to attend will result in termination
c. See Unable to Attend Policy
F. End of Semester Luncheons
a. At the end of every semester, a casual picnic will be held for staff to recognize the good work
they have done. Staff are encouraged, but not required, to attend.
b. For Fall semester, there is a small luncheon for Recreational Sports Facility staff. There will be
food, games and prizes. For the Spring Semester, there is a large Staff picnic for all Recreational
Sports employees. Awards such as “Recreational Sports Employee of the Year” and “Intramural
Official of the Year” will be given to workers for outstanding performance. Some of these awards
are based on votes by workers. Past picnics have had 3-pitch softball tournaments in which the
different areas of Recreational Sports compete against each other. Lunch served is usually
hamburgers, hot dogs, chips and drinks.
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G. Reporting to and Leaving Work
a. Being Prompt
1. If you are scheduled to be at work at 1:45, you must clock in on the computer and on
your time card between 1:30 and 1:45. Your then need to wait in the break room for the
rest of the people on your shift to show up. When you are all gathered, the supervisor will
allow you to depart for your shifts.
2. Being on time is defined as clocked in and at your work station ready to work by no later
than 5 minutes after you are scheduled. If you are scheduled to work at 1:45, you must be
at your work station by 1:50. If you arrive at your work station later than 1:50 for that
shift, then you are considered tardy and the Supervisor on duty will write a Negative
Performance Report. The time indicated on the time clock is the OFFICIAL time that the
supervisor will use to determine whether you are late or on time.
3. If you have class until 1:50 and your shift starts at 1:45, let the Assistant Director of
Informal Recreation and the Supervisor on duty know at the beginning of the semester
and you may be allowed to arrive at 2:00 (This applies to all class times throughout the
day)
b. When to Leave
1. You are required to stay until your replacement arrives or until the shift end time noted
on the schedule. You MAY NOT leave until one of these has occurred.
2. If you should be replaced and that person has not arrived by the end of your shift, do
NOT leave without notifying the supervisor on duty first.
3. At 1:45pm (or 2:45pm during summer sessions) the FD4 worker is the replacement for
the FD3 worker
4. FD4 is always required to stay until 5:00pm. At 5:00pm, the worker should close the
doors and make sure they are locked. If they are unlocked the worker should notify the
Supervisor before leaving.
c. If you are unable to make it to your shift (i.e. as a result of illness), or if you know you will be
late, you are expected to call the facility before your shift begins and notify the supervisor of
your absence/tardiness. 936.294.1987 is the proper number to call for this. If for some reason no
one answers, please leave a message for the shift supervisor.
H. Clocking In and Out Using BANNER
a. When arriving for work, staff employees must clock in on the computers in the break room using
the BANNER system.
b. First, log on to www.shsu.edu. Second, click on the My Sam link between Blackboard and Sam
Mail. Log on to My Sam as if you were logging on to Sam Mail. Click on the Employee
Resources Tab. When that tab opens up, find the time period that you are currently working and
click on it (this should be in the middle of the screen in blue letters and have dates included).
c. You can either clock in manually or click on the clock icon on the left side of the screen.
d. If you click in on the clock icon, you will automatically clock in. If you use this method keep in
mind that the system clocks you at 15 minute intervals. For instance, if you clock in at 1:37, the
computer will automatically clock you in at 1:45. Also keep in mind that if your shift starts at
1:45 and you clock in on the computer at 1:45, then it will automatically clock you in at 2:00. If
this happens, supervisors, assistant supervisors, graduate assistants, and the Assistant Director of
Informal Recreation reserve the right to issue a Negative Performance Report. That being said, be
sure to arrive to work with adequate time to clock in.
e. If you clock in manually, go one step further and select the pay period time link on the Employee
Resources Tab. Then, select the day you are working. Click that day and enter in the time of your
shift. Make sure to add a comment in the comment box. For instance, write in the time of your
shift and where you are working.
f. When clocking out, follow the exact same steps as logging in. Use the clock icon to automatically
clock you out or you may clock out manually.
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g. If you have any questions then ask the supervisor on duty and they can help you further.
I. Time Cards
a. Your time card will have your name, your staff level (Supervisor, Assistant Supervisor, or Staff),
and the dates that the time card is valid (i.e., December 1st - December 15th).
b. Every Time Card has 7 columns
i. The first column indicates the date (1 or 17, 2 or 18, etc.)
ii. The second, fourth and sixth columns align with “IN” on the time clock
iii. The third, fifth and seventh columns align with “OUT” on the time clock.
J. Clocking In and Out Using Time Cards
a. The time clock consists of 6 buttons, 3 pairs of “IN” and “OUT.” Also, on the front of the time
clock, there is a digital clock and an analog clock that indicate the current time. The time on these
clocks will be printed on your time card when you clock in or out.
b. In order to Clock In, get your Time Card and push the first “IN” button on top of the time clock.
This button then has a red light behind it indicating that this is the column in which your Time
Card will be stamped. Then, slide your Time Card into the slot and the time clock will stamp your
card with the current time (shown on the front of the time clock) next to the correct date.
c. In order to Clock Out, get your Time Card and push the first “OUT” button on top of the time
clock (placed immediately after the first “IN” button). This button then has a red light behind it
indicating that this is the column in which your Time Card will be stamped. Then, slide your
Time Card into the slot and the time clock will stamp your card with the current time (shown on
the front of the time clock) next to the correct date.
d. If you come to work for two or more separate shifts in one day, you will Clock In and Out as
needed. This means that you will use not only the first pair of “IN” and “OUT” buttons, but the
second, and possibly third, as well.
e. Forgetting to Clock In or Out
i. If you forget to Clock In or Out, ask a Supervisor, Graduate Assistant, or the Assistant
Director of Informal Recreation to write the correct time in the appropriate place and
have them initial next to the time.
ii. Do not take advantage of this kindness because Supervisors, Graduate Assistants, and the
Assistant Director of Informal Recreation, reserve the right not to write your time in for
you if they feel that you are abusing this privilege, in which case you may not receive
credit for hours.
f. DO NOT do the following!!!
i. Clock in or out in a deceitful manner
ii. Have someone write in a time on your card that is inaccurate in order to gain more pay
iii. Have someone write in a time on your card that is inaccurate in order to avoid a Negative
Performance Report
iv. These actions will be penalized, possibly by Termination of Employment!
K. Pay Periods and Time Sheets
a. Sam Houston State University’s Pay Period runs each month from the 1st through the 15th and
from the 16th through the last day of each month.
b. At the end of the pay period, the 1st or 15th, you must submit your electronic time sheet to the
Assistant Director of Informal Recreation. You must check it daily and make sure it is approved.
If your time sheet is not approved, you WILL NOT receive you paycheck. In the event that you
time sheet is not approved, you will need to make an appointment with the Assistant Director of
Informal Recreation to discuss why your time sheet was not approved.
c. The Assistant Director or one of the Graduate Assistants of Informal Recreation will take the time
cards about a day before the end of each pay period so they can be processed and the times can be
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recorded onto SHSU’s official time sheets.
d. These time cards will be used to compare times with the electronic time sheets that you will
submit to the Assistant Director of Informal Recreation.
e. The time cards will also be used as a back-up system in case our computers go down.
f. If you have any questions or concerns about your time sheet, hours, or pay check, please speak
with the Assistant Director of Informal Recreation or the Graduate Assistant over Personnel
L. Scheduling
a. Recreational Sports understands academic studies are their employees’ top priority. These
policies serve to permit students to earn a part-time income without letting a job interfere with
academic endeavors. Therefore, employees will not be scheduled for more than 20 hours per
week. This allows the Department of Recreational Sports to keep students from over-working
while also providing employment opportunity to many more students.
b. ALL SCHEDULES CAN BE FOUND IN SEVERAL PLACES:
i. Member Services
ii. On Blackboard
iii. The Supervisor clipboard
iv. Copies can be made if you need one for yourself!
c. Being late to a shift or missing a shift completely will result in a Negative Performance Report
for that staff member. (See Section S for details)
d. The Scheduling Process
i. Availability Forms
1. These will be given out to staff before the start of each schedule period. This
form is valid for the entire period!
2. The student will indicate on this form when he/she is NOT able to work, due to
classes and other prior obligations by blacking out these times. Times that have
not been blacked out will indicate times that a worker might be scheduled.
3. On this form, there is an area for you to indicate certain weekends or important
dates that you know for sure in advance that you will not be able to work.
4. If you do get scheduled to work the times you requested off, put the shift(s) in the
Sub Book to try to get it covered. Also, speak with the Assistant Director of
Informal Recreation to let him/her know there is a scheduling problem.
ii. Permanent Schedules
1. A permanent schedule will be made for each semester. This schedule will consist
of one week. Each shift, staff member, and position will be indicated.
2. The shifts you work on that schedule will be the shifts you work every week for
the rest of the semester.
3. Because many students are unsure about their class schedules or other obligations
until the last minute, usually a temporary schedule will be made for the first 2 to
3 weeks of classes. The permanent schedule will then be finished and put into
effect the following week.
iii. Weekend Schedules
1. At the beginning of each semester, a permanent weekend schedule will be made.
The schedule will show the staff member and position for every weekend shift
throughout the semester.
2. Students may be required to work every weekend, every second weekend, or
every third weekend, depending on the number of people on staff.
e. Break Hours and Holiday Shifts
i. Around the holidays, there are times that the Recreational Sports Facility is open with
reduced hours. For these times there will be a shortened, revised Break Hours schedule
for people who want to work during these times.
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ii. A separate Availability Form or sign up sheet will be handed to each staff member before
each different Break period so that each person can indicate what times and dates, if any,
they will be able to work.
iii. Break Hours do NOT include Holidays such as Halloween, Valentine’s Day and St.
Patrick’s Day, and there will not be special schedules for these days. A 2-week
suspension could result for missing a Break Hours shift!
iv. On some holidays, such as Independence Day or Labor Day, the Recreational Sports
Facility will be open for shorter hours, but this is NOT considered Break Hours. There
are NOT special schedules for these days. A 2-week suspension could result for missing
a holiday shift!
M. Substitutions
a. If you know in advance that you will not be able to work a shift you are scheduled to work, you
will need to find a substitution (“Sub”) for this shift.
b. To find a Sub, locate the Sub Book (found at Member Services area of Control Desk) and follow
these steps:
i. Find the Recreational Sports Facility staff section
ii. Find the page that has the date of the shift you need covered
iii. On the page for the correct date, find the first open line and write in the current date (the
date at the time of entry into the sub book), your name, and the position and time of the
shift you need covered.
iv. If/When the shift has been picked up by a Sub, a Supervisor will sign their initials to
verify the switch.
v. You should check the notebook periodically to see if the shift has been picked up.
Simply recording a shift in the notebook does NOT guarantee it will be covered.
c. Other ways to find a sub are to e-mail all Staff using Blackboard, or to call Staff from the phone
list on the permanent schedule.
d. To be a Sub(pick up a shift), locate the Sub Book (usually found at Member Services area of
Control Desk) and follow these steps:
i. Find the Recreational Sports Facility staff section
ii. Find the page(s) of the date(s) you would like to work
iii. When you find a shift that you want to work, PRINT your name!
iv. You must have a Supervisor sign their initials to verify the switch.
e. RULES OF SUBSTITUTIONS
i. You may only Sub at the level at which you have been trained or below. For example,
Recreational Sports Facility staff can sub for other Recreational Sports Facility Staff, but
not for an Assistant Supervisor position. However, an Assistant Supervisor may be a
substitute for an Recreational Sports Facility Staff position.
ii. If you sign for someone’s shift, YOU are responsible for that shift once initialed by a
supervisor.
iii. If you become unable to work a shift you have picked up, YOU are responsible for
putting the shift back in the Sub Book and finding a Sub.
iv. If you sign for a shift and do not show up to work it, you will be given a Negative
Performance Report!
v. If you cross your name out from a shift that you signed for without finding someone to
Sub for you, you will be given a Negative Performance Report!
vi. Verbal Agreements are not official unless they are in the Sub Book as well. If someone
verbally agrees to take your shift and it is not entered into the Sub Book, YOU will be
responsible if that person does not show up to work the shift.
vii. If you cannot find a Sub and you have an emergency or other serious reason for being
unable to work, speak with the Assistant Director of Informal Recreation.
f. Permanent Substitutions
i. If you have a class schedule change or some other on-going conflict with your permanent
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schedule, you MUST address this issue with the Assistant Director of Informal
Recreation BEFORE permanently changing shifts with another worker. The Assistant
Director will then work with you to come up with a solution to the scheduling problem.
N. Meetings
a. The Recreational Sports Facility Staff generally meets once a month during long semesters
b. These meetings are typically held on the first Wednesday of every month and will usually be held at
two different times so that those who work can still attend. For example, if one shift ends at 5pm and
the other begins at 4:45pm, the meetings will be held at 4pm and 5pm so people working one shift or
the other will still be able to attend.
c. See Unable to Attend Policy
O. Dress Code
a. All staff/employees must be neat in appearance and wear the appropriate uniform while on duty.
b. The staff uniform is composed of a staff issued shirt and nametag. These must be worn during all
shifts. Member Services, Assistant Supervisors and Supervisors are required to have their shirts
tucked in at all times.
c. Appropriate work attire includes, but is not limited to:
i. Shorts at an appropriate length
ii. Wind pants
iii. Jeans
iv. Closed ended athletic type shoes are the required footwear.
v. Long sleeved shirt, sweatshirt, or hooded pullover under the Staff shirt
vi. Long sleeved item over Staff shirt only if it is open in the front (zipper or buttons) and
only if the nametag and the Recreational Sports logo are clearly visible
vii. Staff issued sweatshirt
d. Inappropriate work attire includes, but is not limited to:
i. Hats or any head coverings(du-rags, bandanas). No caps are permitted indoors.
ii. Skirts/dresses
iii. Cut-off pants, shorts, or shirts
iv. No holey jeans or holey shorts are permitted. All pants must be worn in the appropriate
locations (no pants hung low).
v. Dress shoes are not to be worn . No house slippers can be worn while on duty
vi. Sandals, opened-toed shoes, flip-flops, back less shoes.
vii. No sunglasses are to be worn indoors
viii. Facial piercings
1. Jewelry worn during shifts must be kept to a minimum so as not to dominate the
appearance of the employee.
2. Body piercings, with the exception of the ears, should be hidden from the public
view. Ear piercings should be limited to one stud for the males and three for females.
These studded pieces of jewelry should not dominate the employee’s appearance.
3. For males, anything more than stud earrings.
ix. Questionable issues regarding dress code will be left to the discretion of the Assistant
Director of Informal Recreation.
x. If inventory allows, the Assistant Director of Informal Recreation may allow staff
members to purchase an additional shirt and/or nametag. Replacement shirts are $5.00.
There may be a cost for an additional nametag.
P. Eating at Work
a. NO SNACKS are permitted at your work stations while you are on duty!
b. If you need to eat, you may ask the on-duty Supervisor if you may take a short break to eat in the
Break Room. Recreational Sports Facility Supervisors reserve the right not to allow you this
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break. Except when working two shifts in a row.
Q. Reading at Work
a. Light Reading: Crossword puzzle, small book, magazine. No textbooks or calculators!
b. In the Gym, the worker cannot read unless there is not a single person in the gym or on the track.
If this is the case, light reading is acceptable.
c. Reading is always allowed in the Hallway position, Racquetball Hallway, Front Door 3 and
Front Door 4.
d. Excluding the Gym, reading is allowed all day, at all positions during the weekends.
Fall / Spring Semester
Break Hours
Summer I / Summer II
Front Door 1
Light Reading Until 12 p.m.
Light Reading
Light Reading Until 12 p.m.
Front Door 2
Light Reading Until 12 p.m.
Light Reading
Light Reading Until 12 p.m.
Front Door 3
Light Reading
Light Reading
Light Reading
Front Door 4
Light Reading
Light Reading
Light Reading
Gym
No Reading!!!
No Reading!!!
No Reading!!!
Weight Room
No Reading!!!
No Reading!!!
No Reading!!!
Light Reading Until 12 p.m.
Light Reading
Light Reading Until 12 p.m.
Racquetball Hallway
Light Reading
Light Reading
Light Reading
Membership Service
Light Reading Until 12 p.m.
Light Reading
Light Reading Until 12 p.m.
Equipment Issue
R. Break Room Etiquette
a. The student break room should be kept neat and clean at all times.
b. Backpacks, jackets and other belongings should be kept neat and organized while in the break
room.
c. The table and floor should not have any trash on it.
d. NO TRASH SHOULD BE THROWN INTO THE BIOHAZARD BAG!!!
e. The refrigerator in the student break room should be kept clean at all times.
i. Put your name and date on all items placed in the refrigerator. Any unlabeled item may
be thrown away without notice.
ii. Food should only be in the refrigerator for a temporary amount of time. Do not leave
food in the refrigerator for an extended period of time. Anything in the refrigerator for
longer than a period of one week may be thrown away without notice.
iii. If something in the refrigerator starts to spoil, it may be thrown away without notice.
iv. Do not eat something in the refrigerator that does not belong to you!
S. Letting Staff in the Building
a. Current staff may be let into the building without sliding their Bearkat One Card if they are in
uniform and coming to work. They must go through Front Door 1. Do not go through the Exit
Gate.
b. Current staff MUST HAVE SAM ID with them to be let into the building to workout. Everyone
must enter through Front Door 1! No Exceptions!!
c. After a staff worker has been terminated, they may enter the building only by letting the Front
Door worker swipe their Bearkat One Card. A non-current staff member may not wear their staff
shirt in the facility.
d. If you are caught allowing anyone other than current staff in the building, you will receive a
negative performance report, possibly resulting in suspension or termination.
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T. Performance Reports and Discipline Procedures
a. All Performance Reports are placed in your Employee File and kept for the duration of your
employment with Recreational Sports
b. Performance Reports are a way for the Recreational Sports Department to determine how its
employees are doing at their jobs. There are Positive and Negative Performance Reports
c. Positive Performance Reports
i. Given at the discretion of Recreational Sports Facility Supervisors, Assistant Supervisor,
Graduate Assistants, or the Assistant Director of Informal Recreation. These Reports
indicate that an employee showed an outstanding work ethic, initiative, customer service
or dedication.
ii. Negative Performance Reports (“Write-Ups”)
iii. Negative Performance Reports may be given to staff members for many reasons by the
Facility Supervisors, Assistant Supervisor, Graduate Assistants, or the Assistant Director
of Informal Recreation. Different actions constitute different levels of seriousness, so
there are three levels of the report: Moderate, Severe, and Dismissal.
iv. Actions that deserve a Negative Performance Report:
1. Any violation of policy or procedure mentioned anywhere in this manual or any
other appropriate manual constitutes a Write-up.
2. In some situations, actions may not explicitly violate a Department of
Recreational Sports Policy or Procedure. Write-ups in these cases are left to the
discretion of the Supervisor on duty. Examples of actions that coincide with
levels of severity include the following:
a. Moderate – tardiness, failure to perform assigned duties, failure to show
up for assigned shift, substituted shift, mandatory meeting with
permission, other
b. Severe – Failure to show up for an assigned shift, substituted shift, or
mandatory meeting without notification, leaving work early without
permission, other
c. Dismissal – theft, vandalism or destruction of Recreational Sports
property, dishonesty, physical contact, profanity, derogatory language,
threats, etc. towards staff or guests, showing up to work under the
influence of drugs or alcohol, other
d. Discipline Procedures
i. If a Negative Performance Report is filed, the following procedures will take place with
regards to that employee at the discretion of the Assistant Director of Informal Recreation
or the Graduate Assistant over Personnel
ii. There are two types of Negative Performance Reports: Minor and Major. Each has a
corresponding penalty. Although each report is filled out by the Supervisor or Assistant
Supervisor on duty, the penalty for each incident will be left to the discretion of the
Assistant Director of Informal Recreation and his/her Graduate Assistants.
iii. MINOR Example: Being 15 minutes late to a shift
1. 1st offense: Verbal warning given
2. 2nd offense: Second verbal warning given
3. 3rd offense: 1 week Suspension
4. 4th offense: 2 week Suspension
5. 5th offense: Termination
iv. MAJOR Example: Failure to show up for a shift without notification to the Supervisor,
Graduate Assistant, or Assistant Director of Informal Recreation
1. 1st offense: Verbal warning given
2. 2nd offense: 1 week Suspension
3. 3rd offense: 2 week Suspension
4. 4th offense: Termination
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v. For combinations of Minor and Major write-ups, penalties will be left to the discretion of
the Assistant Director of Informal Recreation and his/her Graduate Assistant(s).
U. Lost and Found
a. All Lost and Found items must immediately be logged into the Lost and Found binder (located in
the Member Services area of the Control Desk).
b. Once recorded, items should be placed in one of three possible places:
1. Items such as clothing or athletic equipment should be placed in the appropriate
drawer of the cabinet in the employee break room.
2. Valuables should be given to the Supervisor to be placed in the safe in the break
room.
3. Any items that remain unclaimed at the end of each semester will be handed over to
the University Police Department.
c. Bearkat One Cards
1. Bearkat One Cards need to be logged into the Lost and Found binder.
2. If a Bearkat One Card is turned in turn it into the front office worker and let the
person working at Member Services know that there is a Bearkat One Card there.
3. If someone tries to claim their card, match their name and face to the name and face
on the Bearkat One Card before you give it to them. Have them sign in the Lost and
Found binder to verify they have taken their card.
4. If there are Bearkat One Cards that have not been claimed at the end of the night, the
next morning they will be turned into the Office Secretary who will then ensure that
they get taken to the Bearkat One Card Office (located in the Estill Building).
Document this in the Lost and Found binder by writing “turned into Office.”
V. Other Policies
a. While on Duty, staff members MAY NOT:
i. Use a cellular phone, mp3 player, portable video game device, laptop, or any other
previously unapproved electronic item.
ii. Certain items may be used only when the Assistant Director of Informal Recreation
gives specific permission to a staff member. This means that for ONE SPECIFIED
SHIFT, ONE SPECIFIED EMPLOYEE may use something that is usually not
permitted.
iii. Prop legs up on counters or place feet in cabinets
b. Evaluations
i. Evaluations of staff will be done once each long semester. Staff will meet with the
Assistant Director of Informal Recreation and the Graduate Assistant to discuss
strengths, weaknesses, and overall progress of the individual employee.
c. Safety
i. SAFETY ALWAYS COMES FIRST!!!
ii. At the Recreational Sports Facility, we want to ensure that guests in our facility are
safe at all times. For example, if the staff is neglecting to keep the facility completely
safe, such as the gym worker allowing guests to leave their personal items on the
floor, this needs to be corrected. If guests are behaving in such a manner that
endangers either themselves or other guests, this also requires attention.
iii. Never let the pressures of your job interfere with the safety of everyone in the
facility. Always be alert and stay on the lookout for potentially hazardous conditions.
iv. If you see an accident or incident, no matter how small, you MUST report it to the on
duty Supervisor.
d. Conflicts
i. If you are ever involved in a conflict while on duty, with a guest or even with
coworkers, notify the Supervisor on duty IMMEDIATELY, as they are responsible
for handling all conflicts in the Recreational Sports Facility.
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ii. You may never insult someone, argue, be discourteous or use profanity while in the
presence of guests.
iii. If a coworker becomes the target of profanity, violence, or inappropriate behavior in
any way, notify the Recreational Sports Facility Supervisor IMMEDIATELY!
iv. Our participants may not always be right, but they will always be guests in our
facility, so always treat them courteously and respectfully.
e. Profanity/Violence
i. The Department of Recreational Sports does not condone violence or the use of
profanity by participants in their programs or by its employees.
ii. Any employee that engages in violence or the use of profanity will be subject to
penalties ranging from a Negative Performance Report to Suspension or Termination.
III. Position Descriptions and Duties
Student Staff Positions ........................................... Page 19
Position Descriptions and Duties
Supervisor ......................................................... Page 19
Assistant Supervisor .......................................... Page 19
Member Services .............................................. Page 19
Staff
Front Door 1,2,3,4 .............................................. Page 19
Equipment Issue ................................................ Page 21
Gym .................................................................. Page 24
Hallway ............................................................. Page 26
Racquetball Hallway .......................................... Page 26
Weight Room……………………………………..... Page 27
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III. Position Descriptions and Duties
A. Student Staff Positions in the Recreational Sports Facility
a. Supervisor
b. Assistant Supervisor
c. Member Services
d. Facility Staff
i. Front Door 1, 2, 3, 4
ii. Equipment Issue
iii. Gym
iv. Hallway
v. Racquetball Hallway
vi. Weight Room
B. Position Descriptions and Duties
a. Supervisor
i. At any time the facility is open for use, the Recreational Sports Facility Supervisor is responsible for
ensuring that everyone and everything inside the facility is operating according to the Department of
Recreational Sports Policy and Procedures Handbook and any appropriate staff manual(s). The
Recreational Sports Facility Supervisor is responsible for relaying important information about the
facility and the activities therein to the Assistant Director of Informal Recreation..
b. Assistant Supervisor
i. The AS has many responsibilities on each shift. The AS does basic tasks throughout each shift to
assist the Recreational Sports Facility Supervisor in monitoring the smooth operation of the facility.
Minor tasks include things such as helping the Gym worker dust-mop the gym floors and keeping
changing rooms free of trash. More significant duties include assisting the Recreational Sports
Facility Supervisor with Accidents and Incidents and helping the Supervisor enforce policies with
Staff and with guests. The AS will also sit for a coworker who needs a short break. The AS must have
experience in working all Recreational Sports Facility Staff positions.
c. Member Services
i. Member Services is responsible for handling all Purchases and Passes (guest and courtesy) on each
shift. Usually, the person working Member Services is the only one who handles money. Those in
this position also answer incoming calls and assist the Recreational Sports Facility Supervisor with
any necessary duties.
d. Facility Staff
i. Front Door 1, 2, 3 & 4
1. The person working at the Front Door 1, 2, or 4 position is responsible for ensuring that the only
people that get into the Recreational Sports Facility are those who have been approved to do so.
Because this position is usually the first person a guest sees when they enter the Recreational
Sports Facility, they are the first step in customer service and should welcome the customer as
they enter and leave the facility. Front Door 3 has the same duties, but this position specializes in
monitoring those who are using the Recreational Sports Facility Pool and those coming into the
building from the East side of the building in the morning.
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2. While working at a Front Door position, staff should be seated in the provided chair or standing.
 Those working at Front Door 1 and 2 should not walk away from their station. Walking away
from your station is justification for a Negative Performance Report and includes but is not
limited to:
 Standing next to or leaning on the Control Desk
 Sitting in the chairs in the lobby area
 Standing next to the opposite Front Door position (i.e. standing at FD1 while working
FD2)
 Propping legs up on counter, chairs, or inside cabinets
3. In order to log into the Front Door 1, 2, and 3 program, all you need to do is turn the computer on.
4. Gates at FD 1 and 2 need to be locked at all times unless the system is down or Member Services
is checking IDs.
5. In order to log into the Front Door 4 program, do the following:
1. Log on to your computer [CTRL, ALT, DEL]
 Username: rca_stu
 The password is typically on a label attached to the computer. If you cannot
find the password, ask the facility supervisor for that information.
 From the program list in the start menu, select ‘SP2’ and the enrollment
verification program will open.
6. The guest will present you with one of these forms of ID
 Sam Houston State University Student Bearkat One Card.
 Sam Houston State University Faculty/Staff Bearkat One Card.
 Spouse Pass - with valid picture ID
 Guest Pass - with valid picture ID and Sponsor
 Courtesy Pass - with valid picture ID
 Orange Card with picture ID
 Special Pass - with valid picture ID
 VIP Pass
 Alumni Pass - with valid picture ID (there are restrictions)
 ALL STUDENTS MUST HAVE A PHOTO ID TO USE THE FACILITY! For example,
varsity athletes must bring their Bearkat One Card to gain access to the facility, with or
without their coach or athletic trainer (Unless instructed differently by Assistant Director).
7. Slide the form of ID and match the photo on the screen/ID with the guest’s face. The gate will
click open if the person is allowed, and it will stay locked if they are not allowed..
8. Some of the specific duties of the person working at Front Door 1, 2, 3, and 4 include:
 Being a courteous and respectful enforcer of the Recreational Sports Facility’s Policies
 Swiping Bearkat One Cards to ensure that certain people are NOT ALLOWED into the
facility including but not limited to:
 Guests using someone else’s ID
 Guests who have been blocked by the Assistant Director of Informal Recreation (i.e., for
dunking)
 Guests who have been blocked for some other reason (i.e., not a full time student who has
not paid the Recreation Fee)
 GUESTS WHO DO NOT HAVE A VALID FORM OF PICTURE ID!
 Sending guests that attempt to use expired or outdated Bearkat One Cards and Temporary
Bearkat One Cards to Member Services
 Sending guests with Photo ID (but without their Bearkat One Card or official Pass) to
Member Services
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 Informing a guest that tries to use an Inactive Bearkat One Card that their card needs to be
Activated before they can use the facility
 Referring guests with questions to the Supervisor, Assistant Supervisor or Member Services
9. If your computer program stops working or freezes, let the Assistant Supervisor or Supervisor
know immediately
10. If someone wants a tour of the facility, let the Assistant Supervisor or Supervisor know and they
will show the guest the facility.
11. Children’s Policy
 Children 16 and over can use any part of the Recreational Sports facility, as long as they have
the proper pass and are accompanied by their sponsor.
 Children 12 and over can use any part of the Recreational Sports Facility, except the Weight
Room, as long as they have the proper pass and are accompanied by their sponsor at all times.
 Children under 12 cannot use any part of the Recreational Sports Facility except the Rock
Wall and the Pool.
 While using the swimming pools, children under 12 years of age must be accompanied
by, and under the direct supervision of an adult (18 years or older).
ii. Equipment Issue
1. The person working at Equipment Issue (“E.I.”) is responsible for the process of checking guest’s
equipment in and out.
2. While working at E.I., staff should be seated in the provided chair or standing. This person should
not go beyond the curved part of the Control Desk counter unless they are performing a jobrelated task or have permission from the Recreational Sports Facility Supervisor.
3. Being outside of your designated area for an unreasonable length of time is justification for a
Negative Performance Report.
4. Sitting on the Control Desk Counter is NOT allowed and is justification for a Negative
Performance Report.
5. Propping legs up on counter, chairs, or cabinets is NOT allowed and is justification for a Negative
Performance Report.
6. In order to log into the E.I. program, do the following:
1.
Log on to your computer [CTRL, ALT, DEL]
 Username: rca_stu
 The password is typically on a label attached to the computer. If you cannot
find the password, ask the facility supervisor for that information
2. Enter the following.
 Double Click on Sam Menu
 Enter YOUR Username and password
3. On the left side of Sam Menu Box select Student Records from the Menu.
4. Then proceed to the right side of GUI programs and double click HKC
EQUIPMENT CHECKOUT
7. Some of the specific duties of the person working at E.I. include:
 Ensuring that the equipment is checked out accurately
 Ensuring that the equipment is checked back in accurately
 Ensuring that damaged or broken equipment is documented as such.
 In the damaged equipment log, located beside the E.I. station, fill in the appropriate
information (including the name, SamID and phone number of the patron, as well as the
item # and specific damage details). Place the damaged item in the damaged equipment
area, located in the cabinet.
 Examples of damaged equipment include bent or broken racquets, racquets missing the
wrist strap and racquets with broken strings. If questionable, ask the Supervisor.
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 Ensuring that at the end of the closing shift, the DAILY REPORT OF EQUIPMENT NOT
RETURNED document has been printed. If a piece of equipment on the report is present, the
E.I. worker should type that person’s SamID into the E.I. program and remove that piece of
equipment from the patron’s name. The report should be printed out again and then given to
the Recreational Sports Facility Supervisor when all items have been documented as present
or missing.
 To print this report, exit the HKC EQUIPMENT CHECKOUT program. Double Click on
DAILY REPORT OF EQUIPMENT NOT RETURNED and then go to File, Print.
8. To check out a piece of equipment:
 Ensure that any equipment being checked out is in it’s proper condition (i.e. racquets are not
bent or misshapen, balls are properly inflated, etc.)
 Swipe ID for check out of equipment.
 A menu will appear, with a list of possible items a patron may check out.
 Enter the number of corresponding item being checked out or double click the item.
 Enter the number of the item. For example:
 Men’s Basketball will say “M4”
 Women’s Basketball will say “W4”
 Do not enter “4” for a basketball, you must indicate Men’s or Women’s
 Racquets, volleyballs, weight belts, etc. will say “4”
 If there are multiple items repeat the last two steps for each separate item.
 When done checking out items press Enter and click Reset. This will bring you to the original
screen so you can check out equipment to other guests.
 Give the requested equipment to the guest.
 Guests may check out more than one piece of equipment out at a time. If they have already
checked out something, they can add to their list of items checked out.
9. To check equipment back in:
 Swipe ID – a screen will appear with a list of items currently checked out by this guest.
 Make sure that the equipment is in working condition and not damaged.
 If the equipment is NOT in working condition, make sure to record the item as such in
the damaged equipment log and store it in the damaged equipment cabinet.
 Make sure it is the correct equipment by checking the numbers. If they brought back the right
type of equipment but the number is not the same as the one they checked out, tell them that
they need to go find the piece of equipment that they checked out.
 If the guest has returned all items in proper condition, double click “Check in all”.
 If the guest only wants to return one piece of equipment, double click on that item only.
 Give the I.D. back to the patron.
 Put the equipment back in its proper place
10. Racquetball Reservations
 All Racquetball courts must be reserved between the times of 3pm and 12am. Be sure when a
person checks out a racquetball racket that they have made a reservation. Court Reservations
can be made up to 24 hours in advance.
11. If your computer program stops working or freezes, let the Assistant Supervisor or Supervisor
know immediately.
 You will then need to use the Equipment Issue papers, which should be located at the E.I.
station. Fill the paper out properly each time someone checks out equipment. Patrons must
still have Bearkat One Cards to check out equipment.
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iii. Gym
1. The person working the Gym position is responsible for monitoring all 4 courts and the indoor
track. Their job is to enforce gym rules and to notify the Recreational Sports Facility Supervisor
IMMEDIATELY if there is any type of accident or incident.
2. While working in the gym, the staff member should be sitting in the provided chair or standing in
the walkway area between the two gyms closest to Front Door 3.
3. The staff member should not exit the Gym for any reason unless they have been given permission
from the Assistant Supervisor or Supervisor. Being outside of your designated area without
permission is justification for a Negative Performance Report.
4. Some of the specific duties of the person working in the Gym include:
 Making sure there is a walkie-talkie at the Gym position at all times
 The person working the opening Gym shift needs to bring a charged walkie-talkie to the
Gym position
 The person working the closing Gym shift needs to bring the walkie-talkie back to the
employee break room area at the end of the shift and place it correctly on the charger (the
red light will come on to indicate that it is charging).
 A person on any Gym shift other than open or close should check to make sure that their
walkie-talkie is charged and working correctly at the beginning of the shift. If it is not, let
the Assistant Supervisor or Supervisor know IMMEDIATELY
 Making sure that all 4 courts are dust-mopped at the beginning of the opening shift and at the
end of the closing shift EVERY DAY.
 The dust mop, broom and dustpan are located in the weight room closet. If the Supervisor
permits, you may leave the Gym to get these things or to put them back when you finish
using them. If not, the Supervisor or Assistant Supervisor will bring these things to you
or put them away for you.
 To dust mop the Gyms, in a serpentine manner, push the dust mop in front of you from
along the wall closest to the sideline of court 2 to the wall past the far sideline of court 1.
Then, push the dust mop in front of you back to the wall closest to the sideline of court 2
making sure not to dust mop the same spots more than once but also not to miss any
spots. When you mop back and forth once, shake out the dust mop so that most of the
dust and dirt falls out before you begin again.
 Continue this pattern until you have finished all of Courts 1 and 2 and then sweep the
piles of dust all into one big pile. Then use the small broom to sweep the dust into the
dustpan and throw this into a trashcan. Do the same for Courts 3 and 4.
 Mopping Diagram
Court 1
Court 2

There may be times the Supervisor thinks it is best for you to continue monitoring the
courts and track instead of dust mopping the courts. In these cases, you will not be
punished for not sweeping the courts.
 Making sure that all courts are wet-mopped at the beginning of the opening shift.
 The Assistant Supervisor should help with this task.
936.294.1985
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
Get an old towel damp, wrap it around the dust mop (after removing the duster), and mop
using the same technique as the dust mop.
 Making sure that all courts are free of trash. This should be done throughout the shift if
possible, but MUST be done at the beginning of the opening shift and the end of the closing
shift EVERY DAY.
 Enforcing Gym Rules including but not limited to:
 NO DUNKING OR TOUCHING ANY PART OF THE BASKETBALL GOAL
(including backboard and net)
 No fighting or foul play
 Swearing in excess is prohibited
 Projectiles (Frisbee, football, etc) are prohibited
 Proper clothing is worn for the activity being done. Hats and jeans are NOT allowed for
those participating in Gym activities. Proper athletic shoes that are non-marring MUST
be worn (Boots, high heels, sandals, may only be worn by spectators. Bare feet are NOT
acceptable in the Gym at any time!).
 Belongings should NEVER be on the Courts. They should be placed in provided cubbies
or lockers. If guests leave their belongings on the side of the court, politely ask them to
put their belongings in one of the provided places.
 Food and/or drinks of any kind are not allowed in the gym.
 Enforcing Indoor Track rules including but not limited to:
 All guests must be running in the same direction. (direction is clockwise on Monday,
Wednesday, Thursday and Saturday, and counterclockwise on Tuesday, Friday, and
Sunday)
 Slower runners/walkers must stay to the outside of the track
 Guests are wearing proper clothing
 If one guest is disrupting the workout of another guest, ask the Supervisor to talk to that
person.
 NO spectators are allowed on the Indoor Track
5. If a special event is taking place in the Gym or on any of the Courts, the Supervisor may ask you
to watch for certain things or to move to a different location. You may also be given different
tasks.
 During Intramural basketball and volleyball season, Intramurals will be using Courts 3 and 4
most evenings for several hours. When Intramurals is using these courts, the Gym worker
does not need to monitor them. The Gym worker will move their chair to Court 2 so that they
can watch Courts 1 and 2 and will not be distracted by Courts 3 and 4.
 Assisting the Supervisor or Assistant Supervisor with volleyball and badminton nets,
incidents, accidents, and clean-ups.
 Returning all found items at the end of the closing shift to Lost and Found binder which is
located at the Member Services area of the Control Desk.
 Notifying Supervisor for any of the following, but not limited to:
 Guests who dunk or hang on a basketball goal
 Guests who use profanity or violence in any way
 Guests who do not follow Gym rules
 Guests who do not respond appropriately to your requests
 Guests who are disrespectful to you, your coworkers, or other guests
 Guests who are disrupting other guests
 Unsafe or inappropriate conditions
 Marks or gum on court floor
 Injured guests
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6. If you are a witness to a fight, try to observe and remember details of the incident, such as faces,
names, clothing and physical descriptions of individuals involved, as well as the chain of events
and actions made by certain individuals involved. Notify the Supervisor immediately.
iv. Hallway
1. The person working the Hallway position is responsible for enforcing Recreational Sports Facility
security. The worker at this position monitors 2 or 3 entrances, ensuring that certain doors are
locked at certain times, and ensuring that guests go through the proper channels (i.e., Front Door
1, 2, 4) before they use the facility.
2. While working in the Hallway, staff should be seated in the provided chair or standing.
 The worker should always be at the location referred to as the “T” where all 3 entrances are
easily seen. The worker should not leave that location for any reason unless they have been
given permission from the Assistant Supervisor or Supervisor.
 Being outside of your designated area without permission is justification for a Negative
Performance Report.
3. Some of the specific duties of the person working in the Hallway include:
 Alerting the Supervisor IMMEDIATELY if someone is seen attempting to sneak in. Ask this
person to wait until your Supervisor arrives so that the situation can be discussed and
properly evaluated.
 Alerting the Supervisor IMMEDIATELY if a guest is seen attempting to let a person or
people into the facility in a deceitful and incorrect manner. Ask this person to wait until your
Supervisor arrives so that the situation can be discussed and properly evaluated.
 Possible unacceptable points of entry when a worker is at the Hallway position.
 Entrance from Faculty/Staff parking lot
 Entrance from the back of the Recreational Sports Facility that leads to McAdams Tennis
Courts
 Entrance from Front Door 4 after 5pm (if Front Door 4 is a valid position. If not, no one
should enter through the Front Door 4 area).
 Alerting the Supervisor IMMEDIATELY of any incidents or accidents
 Making sure there is a walkie-talkie at the Hallway position at all times
 The person working the opening Hallway shift needs to bring a charged walkie-talkie to
the Hallway position
 The person working the closing shift needs to bring the walkie-talkie back to the
employee break room area at the end of the shift and place it correctly on the charger (the
red light will come on to indicate that it is charging).
 Those on any shift other than open or close should check to make sure that their walkietalkie is charged and working correctly at the beginning of the shift. If it is not, let the
Assistant Supervisor or Supervisor know IMMEDIATELY.
 Making sure the correct doors are locked and secured at the beginning of each shift
 Help Supervisor clear racquetball courts at the end of the closing shift
v. Racquetball Hallway
1. The person working the Racquetball Hallway position is responsible for enforcing Recreational
Sports Facility security. The worker at this position monitors 1 entrance, ensuring that certain
doors are locked at certain times, and ensuring that guests go through the proper channels (i.e.,
Front Door 1, 2, 4) before they use the facility.
2. While working in the Racquetball Hallway, staff should be seated in the provided chair or
standing.
 The worker should always be at in a position where the exit is clearly visible. The worker
should not leave that location for any reason unless they have been given permission from the
Assistant Supervisor or Supervisor.
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 Being outside of your designated area without permission is justification for a Negative
Performance Report.
3. Some of the specific duties of the person working in the Racquetball Hallway include:
 Alerting the Supervisor IMMEDIATELY if someone is seen attempting to sneak in. Ask this
person to wait until your Supervisor arrives so that the situation can be discussed and
properly evaluated.
 Alerting the Supervisor IMMEDIATELY if a guest is seen attempting to let a person or
people into the facility in a deceitful and/or incorrect manner. Ask this person to wait until
your Supervisor arrives so that the situation can be discussed and properly evaluated.
 Possible unacceptable points of entry
 Door that exits to outside from the Racquetball Hallway
 Alerting the Supervisor IMMEDIATELY of any incidents or accidents
 Making sure there is a walkie-talkie at the Racquetball Hallway position at all times
 The person working the opening Racquetball Hallway shift needs to bring a charged
walkie-talkie to the Racquetball Hallway position
 The person working the closing Racquetball Hallway shift needs to bring the walkietalkie back to the employee break room area at the end of the shift and place it correctly
on the charger (the red light will come on to indicate that it is charging).
 Those on any Racquetball Hallway shift other than open or close should check to make
sure that their walkie-talkie is charged and working correctly at the beginning of the shift.
If it is not, let the Assistant Supervisor or Supervisor know IMMEDIATELY
 Making sure the correct doors are locked and secured at the beginning of each shift
 Ensuring that guests are not leaving any belongings in the hallway or in the Racquetball
Courts. All items must be stored in lockers or cubbies.
 Help Supervisor clear racquetball courts at the end of the closing shift
vi. Weight Room
1. The people working in the weight room are responsible for enforcing Recreational Sports Facility rules and
notifying the supervisor if there is any type of accident or incident. Their job is to ensure the safety of
weight room participants and maintain a sanitary environment in the weight room.
2. While working in the weight room, staff should be standing AT ALL TIMES and circulating the entire
room to check for possible safety hazards or rule violations.
 The worker should not sit on any of the equipment or remain standing behind the weight room
desk.
 At least one worker should remain in the weight room area AT ALL TIMES. Being outside of your
designated area without permission is justification for a Negative Performance Report.
3. Some of the specific rules the weight room attendants must enforce include:
 Attire – All participants must wear athletic clothing and closed toe rubber soled
tennis shoes.
 Sleeveless shirts are permitted but must cover the entire mid-section (armpit and below must
be covered).
 No clothing with exposed zippers or metal buttons that could puncture equipment upholstery
(ie. cargo shorts).
 No blue jeans or denim shorts are allowed in the weight training or cardiovascular areas.
 TOWELS ARE MANDATORY. Every participant must have a towel that accompanies him or her
to every station. Towel must be larger than a washcloth. Towels are available for purchase or rental at
the Member Services desk.
 No personal belongings are allowed in the workout area. Participants must place their belongings in a
quarter locker or locker room located on the old side of the building.
 Pin-Selectorized Equipment
 All pins are to remain with their assigned machine.
 Individuals who are performing multiple sets are to allow others to “work in” with them.
 Plate Loaded Area
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

Improper use of equipment is not allowed.
Spotters are HIGHLY RECOMMENDED on the bench press, incline press and squatting
areas. The weight room attendant is ALLOWED to spot participants.
 All participants need to re-rack their weights.
 Free Weight Equipment
 Participants need to re-rack their dumbbells appropriately.
 Make sure dumbbells do not break the mirrors.
 Don’t leave dumbbells on the floor.

Cardio Machines
 Participants are allowed a maximum of 30-minute intervals on any cardio machine during
peek hours.

Radio & Music
 Attendants do not have access to change the radio stations. If patrons complain, encourage
them to bring their iPods, mp3 players, etc.

A Weight Room staff must abide by the Weight Room Rules when using the facility off the
clock.
4. 6 :15 AM – 8AM Opening Responsibilities
 Evaluate the safety of all equipment.
 Walk through the weight room. Write up any maintenance problems and report them to the
supervisor. Place ‘OUT OF ORDER’ signs on malfunctioning equipment.
 Take a walkie-talkie with you to the weight room desk.
 Fold towels from the dryer.
 Clean all mirrors.
 Turn on the televisions.
 See Chore Schedule for updates related to this shift.
5. Daily Responsibilities
 Wipe down equipment every hour and as needed.
 Greet each patron upon entrance / exit of the weight room.
 Let participants know rules & regulations, and the reasons for the rules and regulations.
 Check participants for proper attire**
 Constantly walk around the room checking for hazards, anything that needs to be cleaned,
anyone who looks like they might hurt themselves, anyone who looks like they are unsure
how to use a machine, etc.
 Re-rack weights
 Record any comments/suggestions or maintenance issues patrons bring to you in the
maintenance book.
 Post ‘OUT OF ORDER’ signs only after you have tried the equipment so you can update the
maintenance binder with what is specifically malfunctioning.
 Dust all equipment as often as necessary.
 Use the spot mopper as often as necessary.
 Check for gum on equipment and floor.
 Finish task list duties for your shift and initial off on each one.
6. Closing Responsibilities
 Spray & wipe down all pads with disinfectant.
 Wipe bases of all cardio equipment.
 Re-rack all weights.
 Mop up any sweat spots in weight room.
 Attach foot straps back onto stationary bikes.
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
Wash towels. Make sure that towels are through drying before building closes. Do not leave
work while the dryer is on.
Take out the trash to the dumpster in the White Hall parking lot.
Place leftover receipts in the Informal folder located at the Member Services
Sweep Multi-Purpose Room 2.



7. Staff Uniform
 Employees must come dressed in assigned SHSU Recreational Sports Informal Rec Staff T-shirt.
The T-shirt can be worn with approved workout apparel bottoms, shorts or wind pants. The workout
apparel to be worn can be black, gray or white as long as it is one solid color. (A stripe down the side
of the pants is allowed.)
 Workers must wear their nametag. Any staff member not wearing either their nametag or their staff
t-shirt will be considered out of uniform and given a Negative Performance Report.
 INAPPROPRIATE work attire includes but is not limited to:
 HATS!
 Skirts/dresses
 Cut-off pants, shorts or shirts
 Anything with tears, rips, or holes
 Dress shoes
 Sandals, flip-flops or any open-toed shoes
 Facial Piercings- Some piercings are argumentative at the discretion of the Assistant Director’s
approval. For males, anything more than stud earrings is inappropriate
8. Cell phone usage:
 CELL PHONES ARE NOT TO BE HEARD OR SEEN WHILE YOU ARE ON SHIFT.
 Don’t use your cell phone in any way, shape or form while you are at work. Your cell phone needs
to be turned to vibrate, or off while you are working.
9. Weight Room Desk
 The only people allowed behind the weight room desk are those who are scheduled during that
shift. Off duty staff may not store their belongings or stand behind the weight room desk while
working out.
 You are not allowed to sit on the desk.
 All bags, purses, books, etc. must be left in the student break room. DO NOT take your belongings
to the weight room or place them under the weight room desk.
10. Washer and Dryer Instructions
 Washer
 Open the washer door by pressing and holding white release button located at top left of the
machine and pressing the button on handle while turning the handle clockwise at the same
time.
 Add towels and close the door by pressing the button on handle and turning the handle
counterclockwise.
 Add a cap full of detergent to the #2 slot of the gray dispenser located of the top of the
washer. DO NOT add too much detergent or there will be an overflow.
 Press the NORMAL wash button to the start washer.
 Dryer
a. Unlock the handles on the bottom of the dryer and check the lint trap. If there is any lint, remove
it. Close the lint trap and lock it. The dryer will not start unless the lint trap is locked.
b. Add towels and dryer sheets.
c. Turn timer to 40 minutes. If you are working the closing shift, make sure towels are finished
drying before leaving the building. Never leave the dryer on while the building is unattended.
11. Other Responsibilities
 To provide excellent customer service through communication, effort, and positive attitude to all clients
and patrons in the facility.
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 To enforce all facility rules and regulations as outlined in the policy section of this manual in an equal,
fair and friendly manner.
 Supervise the weight room (cardio and weight areas).
 Must be knowledgeable of all cardio and strength equipment located in the Recreational Sports Center
and be able to explain how to use all of the equipment.
 Must be knowledgeable of correct and safe weight training techniques.
 Assist first time users and guest on how to start-up cardio equipment and encourage them to sign up for a
weight room orientation (936-294-1985).
 Ensure the maintenance, cleanliness and safety of all equipment. Inspect all machines and equipment
prior to opening and after closing for any mechanical or maintenance problems which need correcting.
Wipe down all equipment during each shift to prevent dirt and soil builds up which may inhibit
equipment performance and/or detract from the aesthetic atmosphere of the weight room.
 Report all maintenance or problems to the Assistant Director or Graduate Assistant.
 Rack weights that are left out after being used throughout your shift.
 Monitor individuals using the facility/equipment for proper dress and towel use.
 Weight room staff must always remain standing or walking in their designated workspace.
 Weight room staff must handle all injuries, accidents, blood spills, and emergency situations as they arise.
They must notify and confer with the building supervisor on duty for any assistance. REMEMBER:
SAFETY FIRST!
 Handle and control any disturbances.
 Arrive to work in a punctual manner and stay until your replacement has arrived.
 Attend all staff training sessions and meetings as well as work any special events.
 Must complete other duties as assigned.
 Must be knowledgeable of all the Recreational Sports Department program areas.
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IV. Incidents, Accidents and Other
Emergency Procedures
Incidents ............................................................... Page 32
Accidents
Minor Emergencies ........................................... Page 32
Major Emergencies ........................................... Page 33
Blood Borne Pathogens: Injuries
involving exposure to blood ................................. Page 33
Fire & Emergency Evacuations ............................. Page 34
Inclement Weather ............................................... Page 35
Bomb Threat ......................................................... Page 35
Terrorist Threat ..................................................... Page 36
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A. Incidents
a. ALL WHO USE THE RECREATIONAL SPORTS FACILITY ARE EXPECTED TO ADHERE TO
b.
c.
d.
e.
f.
THE OFFICIAL POLICIES AND PROCEDURES. Recreational Sports Facility Supervisors have full
authority to ask participants to leave the facility if the participant’s conduct warrants such action. Lack of
cooperation in adhering to the printed rules of different areas of the Recreational Sports Building will
result in administrative action and or disciplinary action, including possible suspension of facility
privileges.
Anytime a participant fails to abide by the rules of the facility you are to:
i. Politely inform the participant they have broken a rule or violated a policy.
ii. Call the Supervisor on duty.
iii. Retain the ID of the referred participant.
iv. When the Supervisor arrives, give them the participant’s ID and explain the situation. The supervisor
will then write an Incident Report and handle the situation from that point on.
Examples of Incidents include but are not limited to
i. A guest dunking on a basketball goal
ii. A guest attempting to get access into the facility by using someone else’s ID
iii. A guest being disrespectful to another guest or to a Recreational Sports employee.
iv. Sneaking into building without a student ID.
If anyone is found in the facility without proper identification, call the Supervisor immediately. Always
keep the person’s ID and give it to the Supervisor when they arrive to assist you.
Disorderly conduct and failure to abide by the rules and regulations of the Department of Recreational
Sports will not be tolerated. If someone refuses to abide by the rules, call the Supervisor for assistance.
Always remain calm and courteous when speaking with guests, and never argue or act disrespectfully
towards a guest. The Supervisor will handle the situation if a problem arises.
B. Accidents
a. Anytime an injury or accident occurs in the facility, call the on duty Supervisor immediately. If you are
not First Aid and/or CPR Certified, do not try to administer treatment to the guest. The Supervisor will
administer treatment and determine if further assistance is necessary. They will then fill out an Accident
Report.
b. For Minor Emergencies:
i. Call for the Supervisor immediately.
ii. Clear the area around the victim.
iii. Make a quick assessment.
iv. Stay with the victim and keep them calm.
v. Minor Emergencies include but are not limited to:
1. Sprained, Twisted Ankle or Knee
 Have the victim sit down, they should not walk around.
 Do not remove the victim’s shoe.
 Elevate and apply ice.
2. Nosebleeds or Injury to the Nose
 Keep the victim quiet; calm them down.
 Place the victim in a sitting position, leaning slightly forward.
 If it is a cut, apply pressure at the point of bleeding.
 Apply ice.
3. Abrasions and Lacerations (cuts and tears in the skin)
 Stop the bleeding with direct or indirect pressure.
 Elevate the area of abrasion.
 Treat for or protect from infection.
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c. For Major Emergencies take the following actions:
i. Call for the Supervisor immediately.
ii. Clear the area around the victim.
iii. Make a quick assessment.
iv. Stay with the victim and keep them calm.
v. The Supervisor will instruct a worker to call Emergency UPD (936) 294-1000
vi. Be sure to: Identify yourself, report what happened, where the accident occurred, what aid is needed
(is it a life threatening situation?), and tell them what door to meet you at.
vii. Send an informal recreation staff member to the designated location to meet UPD or EMS.
viii. Major Emergencies include:
1.
2.
3.
4.
5.
6.
7.
8.
Unconsciousness
Not breathing
Pulse cannot be detected
Severe bleeding
Head, neck, or back injury
Broken bone.
Any condition in which the assistance of an Emergency Medical System is needed.
While waiting for EMS to arrive:
 Keep the victim calm.
 When emergency personnel arrive, inform the officer or EMT what occurred and get out of
their way.
***No Recreational Sports staff member is to make any comment or statement to reporters, witnesses, or
bystanders***
C. Blood Born Pathogens: Injuries Involving Exposure to Blood
a. Exposure to blood borne pathogens may occur when handling injuries or cleaning up after injuries with
blood or other bodily fluids. Follow the universal precautions when you become involved in such a
situation. According to the concept of universal precautions, all human blood and human body fluids are
treated as if known to be infectious for HIV or other blood borne pathogens.
b. Guidelines have been developed by the Centers for Disease Control (CDC) and Occupation Safety and
Health Act (OSHA) on how to handle situations involving exposure to blood or blood borne pathogens.
It is imperative that the guidelines below be followed as part of our emergency procedures.
c. Treatment
i. You must wear protective latex gloves when treating any injuries involving blood, body fluids, nonintact skin and mucous membranes (ie: eyes, nose, mouth)
ii. If gloves are not immediately available during an emergency, a bulky cloth or towel may be used
until proper medical equipment arrives. NEVER USE YOUR BARE HANDS!!
iii. Mouth barriers should be used when performing CPR or rescue breathing. Treat injuries following the
standard first-aid procedures.
iv. Any participant in any contact sport with a bleeding wound must be removed and the wound treated
and covered before being allowed to continue participation.
v. After treating any injury you must wash your hands with soap and running water immediately, even if
gloves were used. If running water is not available, use antiseptic wipes as a temporary wash until
you are able to wash your hands with soap and water.
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d. Disposal
i. Any bandages, gloves, gauze pads, towels, etc., contaminated with blood or body fluids must be
disposed of properly. First, put the bio-hazardous materials in a sealed plastic bag, then in a
biohazard disposal container.
ii. Contaminated sharps such as broken glass must be disposed of in a hard, enclosed container, then
placed in a biohazard bag (located in pool office and the student break room).
iii. The University Safety Office will be contacted to dispose of bio-hazardous material on an as needed
basis.
e. Cleaning and Decontaminating Spills of Blood
i. All spills of blood and blood contaminated fluids should be promptly cleaned up using A33 solution
or an equivalent.
ii. Visible material should first be removed with disposable towels or other appropriate means that will
ensure against direct contact with blood.
iii. Wash hands following removal of gloves.
iv. Dispose of gloves and cleaning supplies (towels, washcloths, etc.) according to the information given
above. Use plastic bags to remove any contaminated items from the site of the spill.
v. When cleaning up after sharp objects, such as broken glass, always use a broom and dustpan. Do not
use your bare hands.
f. Exposure
i. Any participant or employee that has been directly exposed to blood, body fluids or mucous
membranes without the use of personal protective equipment must fill out an Incident Report form
and turn it into the Director immediately.
ii. Immediately wash hands or exposed skin with soap and water.
iii. Any participant or employee that has an exposure incident will be directed to the Student Health
Center for a complete blood test.
D. Fire and Emergency Evacuations
a. When the fire alarm sounds, the Gym double doors leading to the weight room should be immediately
shut and locked. If the alarm is sounding on the RSC side, everyone on that side of the building (weight
room, pool, MP2, Rock Wall) is to evacuate the building as quietly, calmly and orderly as possible. If the
fire alarm sounds on the HKC side, only that side of the building (Gym, Racquetball Courts, Classrooms,
Locker Rooms) needs to be evacuated, again, as calmly and orderly as possible.
b. Use the shortest route to the nearest exit. If it is necessary to change floor levels to reach an exit, DO
NOT use the elevators; use the nearest stairwell.
c. All personnel/participants are to be directed to the assigned gathering places and remain there until given
clearance to re-enter the building by University Public Safety Services personnel.
d. Gathering Places
i. Coliseum area: This area is for all participants who exit the building through the Main Entrances on
both the HKC and the RSC sides.
ii. White Hall parking lot: This area is for all participants who exit through the pool, the Emergency
Exit on the basement level (MP2, Rock Wall) or through the Emergency Exit in the weight room.
iii. Faculty Staff Parking lot east of Recreational Sports Facility: This area is for all participants who exit
the building through the East doors from the old weight room, men’s locker room, and gymnasiums
and for those who exit through the Emergency Exit in the Racquetball Hallway.
iv. Top of stairs to McAdams Tennis Courts south of Recreational Sports Facility: This area is for
participants who exit the building through the South doors from gymnasiums and racquetball courts.
v. ALL POSITIONS NEED TO HELP WITH EVACUATION!!! Some possible duties during
evacuations for each position include but are not limited to:
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e. Assistant Supervisors and Member Services
i. Announce over the PA that everyone needs to evacuate the building including the Pool Area.
ii. Help all other positions get their assigned areas evacuated
iii. Help Supervisor evacuate old weight room, Multipurpose Room 1 & 3, Racquetball Courts, Locker
Rooms and all other areas on the East side of the building
iv. Ensure that all staff, including Supervisor, are accounted for after the building has been completely
evacuated.
f. Front Door 1 & 2 and Equipment Issue
i. Help evacuate Multipurpose Room 2, Climbing Well, and Weight Room
g. Front Door 3 and Gym
i. Help evacuate all changing rooms, all Courts, track, pool, restrooms on West Side of facility
h. Hallway, Racquetball Hallway
i. Help evacuate all areas of the East side of the facility, including Multipurpose Room 1 & 3,
Racquetball Courts, Locker Rooms, and Restrooms
*** DO NOT ENDANGER YOURSELF FOR ANY REASON***
E. Inclement Weather
a. Hurricanes
i. All patrons should be directed to Men’s and Women’s Locker Rooms.
ii. Hallway, Racquetball Hallway, and Assistant Supervisor should assist in directing patrons into the
locker rooms.
iii. All other staff should assist the Supervisor in evacuating all other areas of the building.
iv. One staff member should also make an announcement that patrons need to be evacuated.
b. Tornados
i. All patrons should be directed to Men’s and Women’s Locker Rooms
ii. Hallway, Racquetball Hallway, and Assistant Supervisor should assist in directing patrons into the
locker rooms.
iii. All other staff should assist the Supervisor in evacuating all other areas of the building.
c. One staff member should also make an announcement that patrons need to be evacuated.
F. Bomb Threat
a. In case of a bomb threat a low-key, professional attitude must be maintained and it should not be a
general item of discussion with participants in the building. If a call comes in saying there is a bomb
threat, the person receiving the call should attempt to get as much information as possible.
i. Follow the ATF bomb threat checklist. This should include suspected time of detonation, location of
the bomb, and any other information. Once the information is gathered from the caller, do not hang
up the phone. Leave it as an open line.
ii. The full-time Building supervisor should be contacted immediately, and University Police should be
contacted immediately.
iii. All areas of the building should be cleared and all staff should be removed from the building. We
should ask people to move at least 100 yards away from the building.
iv. University or City officials will conduct a thorough search throughout the building and they will
advise us of the status of the situation.
v. Even if it is a situation we strongly believe to be a hoax, you should still evacuate the building
immediately. We should always lean on the side of caution.
vi. If a device is found:
1. Do not touch any suspicious device(s).
2. Do not create loud noises or movement that could trigger device (s).
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3. Move away from area before keying your two-way radio to report the finding. The walkie-talkie
may trigger the actual device(s).
4. Report exact location of device(s) to UPD.
vii. If NO device is found
1. Do not reenter the building without the permission of the fire department, UPD officials, or
building executives.
G. Terrorist Threat
a. A possible terrorist attack may take several forms, including a biological, chemical or radiological
incident, an explosion or even a nuclear event.
b. When the first sign of a threat or event is the occurrence of human illness or injury, it is the public health
disease investigators, physicians, microbiologists, paramedics, fire and law enforcement personnel who
are the first line of defense.
c. It is important for you to know that Walker County's public safety personnel, Public Health Services and
Emergency Medical Systems have years of experience and a close relationship with Sam Houston State
University, which ensures the highest level of services in the event of a terrorist threat. Should additional
resources be necessary, we know that we can call upon our neighboring counties, military partners and
other federal resources. For example, if needed, large federal supplies of vaccines and antibiotics will be
made available to our community.
d. In the event of an attack, government officials will instruct residents on what actions they are being taken
and what actions the public should take. It's important that you remain calm and cooperate fully with local
officials.
e. In the event of a biological, chemical or radiological incident, instructions on personal protection,
decontamination and health warnings will be provided by public health and safety officials through
broadcasts over radio and television, as well as in the print media.
USE CAUTION AT ALL TIMES. DO NOT JEOPARDIZE YOUR SAFETY OR THE SAFETY OF
OTHERS.
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APPENDIX
First Floor Evacuation Plan
Second Floor Evacuation Plan
Basement Level Evacuation Plan
Injury Report
Incident Report
Personnel Performance Report
Positive Performance Report
RSC Availability Form
Recreational Sports Organizational Chart
Staff Manual Agreement
Radio Codes
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