Name
eMail
Rubric for Evaluation of
Learning Management System
Please circle appropriate rubric item related to the properties of the Learning Management
System (LMS) under consideration and your role as an evaluator. Please circle only one area
per LMS property.
Property
Design and
Layout
Integration with
Existing
Systems
Student
Good
Faculty
& Staff
See what is due, when it is
due, and where to find
additional resources.
Establish, edit, copy, and
adjust classes.
IT
No assistance necessary.
Student
One sign-on for all college
needs: eMail, Banner, LMS.
Passwords can be reset or
recalled easily.
One sign-on for all college
needs, full integration of
eMail and Banner
(attendance and grades).
Passwords can be
changed/reset easily.
Complete SAS/eMail
integration, solution for
financial-enrollment issues,
no assistance required for
password reset/recall.
Web CT courses are
archived on new system,
and can easily view past
courses and coursework/
portfolios.
WebCT Courses are
transferred completely, can
view and/or copy courses
into new system easily, can
see previously archived
student coursework/
portfolios.
Automatic Bulk Transfer of
Archived Courses/
Coursework/ Portfolios.
Minimal assistance
necessary.
One sign-on for all college
needs: eMail, Banner, LMS.
Password reset or recall
requires minimal assistance.
One sign-on for all college
needs, full integration with
Banner for attendance and
Grades, Password
change/reset requires
assistance.
Complete SAS/eMail
integration, no assistance
required for password
reset/recall.
Faculty
& Staff
IT
Student
Migration of
Classes from
Web CT to New
System
Excellent
Easily see what is due,
when it is due, and where to
find additional resources.
Easily establish, edit, copy,
and adjust classes.
Faculty
& Staff
IT
Poor
More difficult than it should
be to see what is due, when
it is due, and where it is.
More difficult than it should
be to establish, edit, copy,
and adjust classes.
Assistance necessary.
More than one sign-on
required or password
reset/recall requires
assistance.
More than one sign-in
and/or lack of full integration
with eMail or Banner.
Assistance required for
resetting/recalling
passwords.
Incomplete SAS/eMail
integration, and/or
assistance required for
password reset/recall.
Web CT courses are
archived on new system,
and can view past courses
and coursework/portfolios
but may need assistance.
WebCT Courses are
transferred completely, can
view and/or copy courses
into new system.
Web CT courses are
archived on new system, but
can’t view coursework/
portfolios.
Instructor initiated Bulk or
Individual Course transfer
only. May need assistance.
Incomplete migration of
courses and/or student
coursework/ portfolios.
WebCT Courses are
transferred incompletely.
Can’t view and/or copy
courses into new system.
Student
Faculty
Communication & Staff
IT
Student
Gradebook/
Grading
Faculty
& Staff
IT
Student
Faculty
& Staff
Collaboration
IT
Student
Training
Faculty
Student can select best
option for communication
with Instructor, fellow
students. Social media
plug-ins are easily
integrated. Video, audio,
and text are supported.
Faculty & Staff can
communicate easily with
students through integrated
communications system.
Video, audio, and text are
supported.
IT is minimally involved in
the set-up of the system.
Easily understand how and
where to submit assignments, easily access
grading criterion, comments,
grades, and summaries.
Supports multiple
submission formats.
Gradebook is easy to setup, weighted columns, easy
grading/comments, rubrics,
discussion groups can be
graded. Supports multiple
formats. Analytics for
student/ course/ department
levels. Automated student
notification.
IT is minimally involved.
Collaboration with groups is
easy to do, keeps track of
who is contributing and who
is not.
Collaborative work is fully
supported with Wikis,
messaging, whiteboard, web
conferencing (audio/video),
allows subgroups, provides
access to non-course sites
to support special projects.
Grading is easy to do.
IT is minimally involved in
the set-up of the system.
Student training is fully
supported. Video and
written instructions are freely
available to all students via
a bank of instructional
materials available online.
Faculty & Staff training is
Social media plug-ins are
easily integrated. Video,
audio, and text are
supported.
Limited support for
alternative communication,
or social media integration.
Faculty & Staff can
communicate with students
through integrated
communications system.
Most systems are
supported.
IT support is required for
some systems and/or
troubleshooting.
Easily understand how and
where to submit assignments, grades, and
summaries. Supports
multiple submission formats.
Communication through
integrated system is limited
to specific options.
Gradebook is easy to setup, weighted columns, easy
grading/comments, rubrics,
discussion groups can be
graded. Supports multiple
formats. Analytics for
student & course levels.
Gradebook is easy to setup, weighted columns, easy
grading/comments, rubrics,
discussion groups can be
graded. Supports multiple
formats.
IT needed for occasional
troubleshooting and ticketing
Collaboration with groups is
easy to do.
IT is needed on a regular
basis.
Collaboration with groups
requires special set-up, or
special training.
Collaborative work is
supported with Wikis,
messaging, whiteboard,
and/or web conferencing
(audio/video), allows
subgroups.
Collaborative work is
minimally supported or
requires special set-up or
special training. Does not
allow for subgroups.
IT support is required for
some systems and/or
troubleshooting.
Student training is partially
supported. Video and/or
written instructions are freely
available to all students via
a bank of instructional
materials online.
Faculty & Staff training is
IT is required for
troubleshooting, set-up, and
support on a daily basis.
Students must be trained by
college only. Video and/or
written instructional
materials are available only
after signing into site.
IT is required for
troubleshooting, set-up, and
support on a daily basis.
Easily understand how and
where to submit assignments, grades, and
summaries. Submission
formats are limited.
Faculty & Staff training by
& Staff
IT
Student
Customer
Service
Faculty
& Staff
IT
Student
Faculty
& Staff
Data Storage
IT
Student
Analytics
fully supported. Video and
written instructions are freely
available via a bank of
instructional materials
available online & tailored
specifically to the needs of
faculty and staff.
Training is included in the
initial set-up, refreshers are
regularly scheduled, there
are no additional charges for
additional training required
after upgrades.
After issue is reported by
student, it is addressed
immediately and student is
informed promptly of
resolution via text or e-mail.
After issue is reported by
faculty/staff, it is addressed
immediately and faculty/staff
is informed promptly of
resolution via text or e-mail.
Very little support is
required.
Student is allocated enough
storage for multimedia
projects, and can expect to
retrieve projects from past
semesters at any time.
System can store and
retrieved a large array of
formats.
Faculty & Staff is allocated
enough storage for all classrelated projects,
presentations, and
multimedia modules.
Faculty and staff can expect
to retrieve projects from past
semesters at any time.
System can store and
retrieved a large array of
formats.
There is sufficient data
storage to support online,
hybrid, and traditional
courses in all disciplines.
Students can easily get
grade and attendance
information for each class,
total overall and major
grade-point average,
number of courses taken,
and course plan toward
partially supported. Video
and written instructions are
freely available via a bank of
instructional materials
available online & tailored
specifically to the needs of
faculty and staff.
Training is included in initial
set-up. Access to
instructional materials is an
extra charge.
college only. Video and
written instructions are
available only after signing
into site.
After issue is reported by
student, it is addressed
within 24 hours and student
is informed promptly of
resolution via text or e-mail.
After issue is reported by
faculty/staff, it is addressed
within 24 hours and
faculty/staff is informed
promptly of resolution via
text or e-mail.
Some support is required.
Students may not directly
report issues. They must be
reported to college who then
passes on report to
company.
Faculty/staff may not directly
report issues. They must be
reported to college who then
passes on report to
company.
Training is extra charge.
Access to Instructional
materials is an extra charge.
Student is allocated enough
storage for multimedia
projects, but there are
limitations to the size of
individual projects and/or
formats.
Support is required on a
daily basis.
Students are limited in the
number of multimedia
projects they can create in a
year, and system supports
only specific types of
formats.
Faculty & Staff is allocated
enough storage for classrelated multimedia projects,
but there are limitations to
the size of individual
projects and/or formats.
Faculty & Staff are limited in
the number of multimedia
projects they can create in a
year, and system supports
only specific types of
formats.
There is some concern
regarding the amount of
data available for allocation
to certain course platforms
or certain disciplines.
Students can easily get
grade and attendance
information for each class,
overall and major gradepoint average, and number
of courses taken.
Storage is insufficient, and
will require additional
purchase of storage space
or allocation of university
servers.
Students have access to
grades and attendance for
each class.
Faculty
& Staff
IT
Student
Faculty
& Staff
Upgrades
IT
Student
Course
Management
Faculty
& Staff
graduation.
Faculty & Staff can easily
get analytics for particular
student, classes, and class
averages over time. Faculty
& Staff can easily connect
assignment rubrics to
course, department, school,
and University objectives for
easy reporting.
IT is minimally involved in
the set-up of the system.
System is upgraded
regularly on a calendar that
does not affect classes inprogress. Major changes
occur between semesters,
students are informed of the
changes, and training
information is upgraded
automatically.
System is upgraded
regularly on a calendar that
does not affect classes inprogress. Major changes
occur between semesters,
faculty & staff are informed
of the changes before they
occur, and training
information is upgraded
automatically.
IT can decide when and if to
upgrade. Changes are
clearly documented with
what the change is, why it
has been made, and how it
will affect the integration and
performance of the overall
LMS system.
Student has integrated
calendar on homepage with
all courses, assignments,
instructor information,
schedule, and ability to add
activities and appointments.
Courses are easily copied or
cloned and moved to new
schedule, dates and times
are automatically changed
for new semester, changes
in assignments are
automatically sent to
students and/or removed
from the calendar. Class
templates are easily pushed
to individual instructors for
Faculty & Staff can easily
get analytics for particular
student, classes, and class
averages over time. Faculty
& Staff can connect
assignment rubrics to
course objectives for easy
reporting.
Faculty & Staff can get
analytics for particular
student, classes, and class
averages over time.
IT support is required for
some systems and/or
troubleshooting.
System is upgraded
regularly. Students are
informed of the changes.
IT is required for
troubleshooting, set-up, and
support on a daily basis.
Except for security fixes,
system is not upgraded.
System is upgraded
regularly. Faculty & staff are
informed of the changes.
Except for security fixes,
system is not upgraded.
Upgrades are automatic, or
occur on a calendar
specified by the LMS
provider. Changes are
documented with what the
change is, why it has been
made.
Except for security and
fixes, changes are only
made for an extra charge.
Student has integrated
calendar on homepage with
all courses, credit hours,
instructor information, and
schedule.
Student has list of courses
on homepage along with
times and instructors.
Courses are easily copied or
cloned and moved to new
schedule. Class templates
are easily pushed to
individual instructors for
General Education courses.
Faculty has option to include
teaching assistants for
grading and/or attendance.
Courses are not easily
copied or cloned. Faculty
has option to include
teaching assistants for
grading and/or attendance.
IT
Mobile
Integration
Student
LMS has free mobile phone
and/or iPad application.
Student can do anything
with a mobile phone that can
be done by computer.
Faculty
& Staff
LMS has free mobile phone
and/or iPad application.
Faculty/staff can do anything
with a mobile phone that can
be done by computer.
IT
Branded Mobile Phone
application is included for no
extra cost.
I can use a “clicker” or
phone app to interact with
teacher in class.
Students can use “clicker” or
phone to answer questions
in class. LMS automatically
records their response for
student participation grade.
“Clicker” and/or phone
integration is free and fully
supported.
A large number of social
media platforms are fully
integrated into the LMS so
that I have one place to go
for class information, e-mail,
announcements, and class
information.
A large number of social
media platforms are fully
integrated into the LMS so
students have one place to
go for class information, email, announcements, and
class information. I can
easily integrate social media
into lessons.
A large number of social
media platforms are fully
supported as part of cost of
program.
Students can earn badges
for specific skills learned in
the class and various levels
Student
Clicker
Faculty
& Staff
IT
Student
Faculty
& Staff
Social Media
IT
Badges
General Education courses.
Faculty has option to include
teaching assistants for
grading and/or attendance.
IT does not need to assist in
cloning/copying of courses.
Student
IT must provide minimal
support for batch cloning or
copying of courses.
LMS has free mobile phone
and/or iPad application.
Student can do almost
everything with a mobile
phone that can be done by
computer.
LMS has free mobile phone
and/or iPad application.
Faculty can do almost
everything with a mobile
phone that can be done by
computer.
Mobile Phone application
without branding is no extra
cost.
I can use “clicker” to interact
with teacher in class.
IT must clone/copy any
course faculty would like to
move.
Mobile phone and/or iPad
application must be
purchased and/or is limited
in its use.
Students can use “clicker” to
answer questions in class.
There is no intergration for
“clicker.”
“Clicker” integration costs
extra.
There is no “clicker”
integration available.
Some popular social media
sites are fully integrated into
the LMS so that I have one
place to go for class
information, e-mail,
announcements, and class
information.
Social media is supported
for only a few very popular
programs. Students have
one place to go for class
information, e-mail,
announcements, and class
information. I can easily
integrate social media into
lessons.
Social media integration is
supported for a few
programs.
Social media integration is
not supported unless the
college pays extra for it.
LMS will allow importation of
outside badging systems,
but they are not integrated
Badge systems are not
supported.
Mobile phone and/or iPad
application must be
purchased and/or is limited
in its use.
Mobile phone application
costs extra or must be
purchased by student.
There is no integration for
“clicker.”
Social media integration is
not supported unless the
college pays extra for it.
Social media integration is a
premium service that costs
extra.
of proficiency. Badges are
fully integrated into the LMS.
Badges can be fully
integrated into class rubrics
for easy awards. Badges
can be imported or created.
Badging systems are part of
LMS and are not an extra
charge.
into the LMS.
Student
Multimedia course content is
easily found. It is organized,
accessible, and connected
to my calendar and syllabus.
Faculty
& Staff
There is an area for posting
course content in various
formats, to easily connect it
to syllabus/calendar, and to
find out which students have
accessed it.
There is sufficient space
allocated for course content
posting in various formats.
Course content is easily
found, but teacher is limited
in format and/or size and
must use outside content
providers.
There is an area for posting
course content in various
formats, to easily connect it
to syllabus/calendar.
Faculty
& Staff
IT
Course Content
IT
Student
Disabled students have
multiple ways in which to
access information, leave
and receive messages from
the teacher, and access
class materials.
Faculty
& Staff
Faculty can easily specify
extra time to complete
assignments and/or
alternative assignments or
later deadlines for some
students. Communication is
easy and natural.
LMS has provided solutions
to accessibility concerns in
the classroom and in
communication between
faculty and students. It
provides full support for
instructors needing to use
those options.
Accessibility
IT
Badge systems can be
imported to use, but are not
integrated.
Badge systems are not
supported.
Badging systems are not
fully integrated.
Badge systems are not
supported or are only
available for an extra
charge.
Course content is limited,
takes time to access, and is
clearly connected to
assignment.
There is limited space for
course content.
Students have various ways
in which to access materials,
but must rely upon teacher
to make and grade
alternative assignments
outside the LMS.
Communication options are
limited.
Faculty find it difficult to
make individual
modifications to
assignments, dates, times
for specific students.
Communication options are
limited.
LMS has provided solutions
to accessibility concerns in
the classroom but provides
limited support for
instructors needing to use
those options.
Course content posting is
limited to specific formats.
Areas for course content are
limited by space and format.
Extra space and/or formats
are an extra charge.
LMS does not provide
adequate support for
disabled students.
LMS does not provide
adequate options for
teaching and communication
with disabled students.
LMS does not provide
alternatives for
students/faculty who wish to
integrate accessible
assignments into class.