IOSA Form:
Self-Evaluation
AIRLINE(S) INVOLVED
DATE SELF EVALUATION
COMPLETED
DATE(S) OF COMPLETION OF ANY
PREVIOUS SELF- EVALUATIONS
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(IF APPLICABLE)
COMPLETED BY
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REVIEWED BY
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October 2014
INTRODUCTION
The IOSA Program Manual (IPM) Section 7.7, “Reporting Responsibility”, requires airlines on the IOSA
registry to report any significant changes to IATA.
This IOSA Form: Self Evaluation is designed to record the details of all operational and structural
changes to airline(s) that have, or are, taking place, when any major event such as a merger, takeover,
acquisition, consolidation, cessation of operations, etc., has occurred.
To enable IATA to fully evaluate all circumstances and the impact of the changes that have taken place,
the airlines involved should ensure that all relevant details are provided.
TERMS USED
Changes: Changes result from various inputs anywhere from audit findings to proposals from
employees within the company. The IOSA objective, as stated in the IPM, is to be accurately
informed about any major organizational, operational and aircraft maintenance cha nges made within
the applicable IOSA certified organization.
Organizational changes: Organizational changes shall be notified to IATA SFO Quality Department
within 30 working days from the moment they become effective.
All organizational changes which affect or have an indirect effect on the safety management, quality
assurance, operational and maintenance procedures, shall be adopted, where relevant, in the
applicable manuals.
Major Changes: These are changes that will affect procedures, standards, limitations, processes,
contracts, programs, and/or their status.
Minor Changes: These are considered to be all other changes than major changes including the
text and layout of handbooks, minor procedural changes (name, number and restrictiveness) and the
use of different software, which will not affect the primary procedures.
Note: Changes to software affecting a core part of a primary process is considered to be a major
change.
Contracted activities: Activities delegated and executed by a contracted party, other than the
original organization, that has the final responsibility for the correct implementation and results of the
total final product. The original organization fully depends on the skills, processes, resources, etc. of
the contracted party, actually certified for the agreed deliverables, activities and products as stated
in the contract.
Sub-Contracted activities: Activities delegated and executed by a sub-contracted party, other than
the original contracted organization that has and will keep the final responsibility for the correct
implementation and results of the total final product as agreed upon per initial, o riginal contract. The
sub-contracted party will operate under the original contracted organization’s Quality Management
System. The original contracted organization decides to what extent they will provide input, data,
guidance, know how, procedures to follow, instructors, training syllabi etc. to the sub-contracted
party related with the activities as stated in the sub-contract.
IOSA Form: Self Evaluation
October 2014
Page 2 of 32
GENERAL DISCLOSURE
This IOSA Form: Self Evaluation is completed/reviewed by and signed, as of the date as stated below,
as so declares to be duly authorized for this purpose.
By completing and signing this report, the Operator hereby represents and warrants that it has
exercised due care in evaluating its current status, as required hereunder and with reference to the
applicable IOSA standards (ISARPs) and that, to the best of its knowledge with due inquiry, all data,
document and other information submitted hereunder are true and correct as of the date hereof.
(insert complete name of airline) shall be responsible for ensuring that no misrepresentations are
made hereunder and shall indemnify IATA and keep it harmless of any damages it may incur as a
result of any error, omission, misrepresentation, incompleteness or inaccuracy made with respect to
any data, document or other information required to be disclosed in this Report, and as a result of any
non-conformity that may be discovered thereafter or during any future IOSA audit.
All data, documents or other information retrieved from this form shall only be used by IATA and its
agents for the benefit of the IOSA Program and in accordance with conditions thereof and shall remain
confidential.
This IOSA Form: Self Evaluation is duly signed by a duly authorized representative. Any developments
thereafter are not included in this report.
________________________
(Signature)
Name:
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Title, Department, Company:
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On:
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City, Country:
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IOSA Form: Self Evaluation
October 2014
Page 3 of 32
IOSA Form: Self Evaluation
IPM 7.7
No.
Type of event as per IPM 7.7
No
changes,
or Not
Applicable
or No
Changes
Or Yes
1.
Cessation of operations
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☐
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text.
2.
Air Operator Certificate (AOC) changes,
such as:
 suspensions;
 revocation; or
 restrictions;
☐
☐
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text.
3.
Changes to fleets as follows:
 disposal of the fleet(s) on the
AOC which were audited during
the last audit;
 the addition of aircraft type(s)
not previously operated;
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☐
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text.
4.
Sanctions imposed by a regulatory
authority;
☐
☐
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text.
5.
An event involving the operation of an
aircraft that meets the criteria of a
Serious Incident or an Accident as
defined in ICAO Annex 13, Chapter 1;
☐
☐
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text.
6.
Any takeover, merger, consolidation, or
other significant structural change to the
management or operating structure of
the organization.
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text.
7.
Operations over excluded routes; or
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text.
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text.
Any other excluded area(s) of
operations. (s) not previously operated;
8.
Other:
IOSA Form: Self Evaluation
October 2014
Comments
Page 4 of 32
Summary of events
Please summarize the events undergone by your organization:
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IOSA Form: Self Evaluation
October 2014
Page 5 of 32
1 ORGANISATION (ORG)
1.1 General
No.
IOSA content or question
No
changes,
or Not
Applicabl
e
or No
Changes
Or Yes
1.
Is there a change in the
organizational structure?
☐
☐
2.
3.
4.
5.
If yes, please provide the erstwhile
and new organizational charts and
include the following names:
 Previous post holders
 New post holders
 Locations
 (Sub) Contracted organizations
 Person(s) responsible for the
change/merger project
Is there a change in the
accommodation of the organization?
If yes, pleas provide details of
 the home base
 the number of subsidiaries
 time zones
 different languages used
Does the change/merger affect any
department related to an IOSA
scope?
If yes, please state the departments
involved, using IOSA disciplines to
differentiate them (FLT, DSP, MNT,
CAB, GRH, CGO or SEC).
Is there a change in the services
that are sub-contracted?
If yes, please provide details about
sub-contracted services that will be
discontinued, those that will remain
active and those that will become
active, using IOSA disciplines to
differentiate them (FLT, DSP, MNT,
CAB, GRH, CGO or SEC)
Were the financial status
evaluations for all involved airlines
approved by the National Aviation
Authority(ies)?
Description / Response / Comment
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If yes, please describe if there are
any significant changes expected in
the financial structure and/or status?
IOSA Form: Self Evaluation
October 2014
Page 6 of 32
Summary of events
6.
7.
8.
9.
Will there be changes to the
methods of communication within
and between the different
departments?
If yes, please include details about
meeting structures, bulletins,
intranet, etc.
In case of a merger, do all the
merging airlines have an IOSA
certificate?
If yes, what are the objectives, plans
and timeframe regarding the IOSA
registration for the new
organization?
Will the organization’s complexity
increase as a result of the
change/merger?
Consider the following:
 Range/size of fleets
 Organization (diversified or at
one location, time zones)
 National to international carrier
 Maintenance requirements
 Dispatch & Operational Control
 Cargo: from non-DG carrier to
DG carrier
 From one language to multilanguage
 Sufficiency of in-house
expertise.
Did any of the companies
experience or expect strikes or
labor disruptions in its organization
or with sub- contracted
organizations?
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Please advise if there are existing
labor contracts that will need to be
negotiated
IOSA Form: Self Evaluation
October 2014
Page 7 of 32
1 ORGANISATION (ORG)
1.2 Quality and Safety Management
No.
IOSA content or question
1.
Are there any changes to the
Quality Assurance department?
2.
3.
4.
5.
In case of a merger, who will
coordinate the QA during the
merger?
Will there be any changes in the
Safety and Quality Assurance
areas, specifically:
 Policies
 Management
 Scope
 Position in the organizational
structure of the company
 Employees
If yes, then please describe in
detail.
Will the QA programs be merging,
and from what date?
If yes, then please include the
effects on implementation for the
sub-contracted organizations.
Will the Quality and/or Safety
Manual(s) be revised?
If yes, please describe the changes
involved.
Will there be a change in the
structure for meetings in Quality /
Safety?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
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☐
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If yes, then please state the
frequency of meetings and who will
attend.
IOSA Form: Self Evaluation
October 2014
Page 8 of 32
1 ORGANISATION (ORG)
1.3 Improvements, Findings and Recommendations
No.
IOSA content or question
1.
Have any of the involved
company(ies) in the change/merger
experienced any accident (as
defined in ICAO Annex) in the last
five years?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
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☐
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If yes, then please give a brief
summary about the accident
including:
 Date
 Brief description
 Status of the investigation
 Parties involved in the
investigation
2.
3.
4.
Please include current corrective
actions taken to prevent recurrence
Have the involved company(ies) in
the change/merger experienced
any serious incident within the last
three years?
If yes, then please include a brief
summary and state the corrective
actions taken to prevent a
recurrence.
Do you have a plan to handle
unresolved issues resulting from
audits or investigations?
Please include details.
Has the system of safety database
handling been changed in the
involved company(ies)?
If yes, then please provide details
on the methodology for the merging
and integration of the databases.
IOSA Form: Self Evaluation
October 2014
Page 9 of 32
1 ORGANISATION (ORG)
1.4 Facilities and Equipment
No.
IOSA content or question
Does the change/merger of the
airlines involved create reasons for
concern about the fleet integration?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
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☐
☐
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If yes, please include the following
details:
 What will the average age of
the total fleet (before and after
the change/merger)?
 Does the integrated fleet
include aircraft from different
manufacturers?
 Are there differences in flight
deck layout for the same fleet?
 Is different equipment installed
on-board?
1 ORGANISATION (ORG)
1.5 Document Control
No.
IOSA content or question
1.
Will there be a change in the
document structure or the
distribution method?
2.
If yes, which documents are
affected and what is the transition
plan?
Will there be a migration of any
paper documents to electronic
document?
IOSA Form: Self Evaluation
October 2014
Description / Response / Comment
Page 10 of 32
1 ORGANISATION (ORG)
1.4 Facilities and Equipment
No.
IOSA content or question
3.
Has someone been appointed to be
responsible for the maintenance
and protection of all applicable
manuals, documents, records,
and/or forms?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
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Consider:
 Editorship
 Distribution of amendments to
manuals, documents, forms in
use
 Retention of documents and
accessibility
 External sources document
data exchange
1 ORGANISATION (ORG)
1.6 Emergency Response Planning (ERP)
No.
IOSA content or question
1.
Does the Emergency Response
Plan (ERP) require restructuring?
2.
If yes, what is or was the
completion date?
Do all of the airlines involved in the
change/merger have departmental
ERPs?
Description / Response / Comment
If yes, will any plans be restructured
during /after the change / merger?
3.
Describe any significant changes.
Will there be a change of personnel
involved in the actual ERP(s) or the
newly issued ERP(s)?
If yes, will the new personnel
involved with the ERP(s) require
training?
IOSA Form: Self Evaluation
October 2014
Page 11 of 32
1 ORGANISATION (ORG)
1.6 Emergency Response Planning (ERP)
No.
IOSA content or question
4.
Will there be a drill executed for all
ERP(s) after the change/merger?
5.
If yes, what is the planned date?
Will there be any outsourcing of
ERP provisions?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
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☐
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Consider:
 Contracts
 Telephone Centers
 Facilities
 Other airlines
IOSA Form: Self Evaluation
October 2014
Page 12 of 32
2 FLIGHT OPERATIONS (FLT)
2.1 Management and Control
No.
IOSA content or question
1.
Are there changes to the Air
Operator Certificates (AOC) or
Operations Specifications of the
airlines involved in the change /
merger?
2.
If yes, then please provide copies
of the AOCs.
Is the delegation of Operational
duties and managerial continuity
ensured during and after the
change / merger?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
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☐
☐
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No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
If yes, please provide the Transition
plan, schedule etc.
2 FLIGHT OPERATIONS (FLT)
2.2 Fleets
No.
IOSA content or question
1.
Is there a change in the fleet (type
or total)?
Description / Response / Comment
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If yes, please provide details,
including the induction or phase out
of fleets.
IOSA Form: Self Evaluation
October 2014
Page 13 of 32
2 FLIGHT OPERATIONS (FLT)
2.3 Flight Deck Crew
No.
IOSA content or question
1.
Will flight crew from the merging
airlines be operationally mixed?
2.
If yes, what is the projected time
frame for complete integration of
crews?
Will the Operations Manuals (OM)
from the merging airlines be
integrated and revised to one new
OM?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
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☐
☐
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No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
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☐
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If yes, then please indicate the
areas that will be revised and the
effectivity date(s).
2 FLIGHT OPERATIONS (FLT)
2.4 Training
No.
IOSA content or question
1.
Will the flight deck crew from the
merging airlines require training
before they can operate together?
Description / Response / Comment
If yes, what is the projected
completion date of the training?
2.
3.
If not, then please explain why
there will be no training requirement
prior to the mixed operation.
Will there be a significant change in
the number of pilots in the
organization?
If yes, please provide details.
Will there be a significant change in
the number of training pilots in the
organization?
If yes, please provide details.
IOSA Form: Self Evaluation
October 2014
Page 14 of 32
2 FLIGHT OPERATIONS (FLT)
2.4 Training
No.
IOSA content or question
4.
Are there changes in the conduct of
simulator training?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
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☐
☐
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Consider simulators and
outsourced training
5.
If yes, please provide details.
Have you planned for the additional
training that may be required? If
yes, then please provide details.
Consider
 Route and aerodrome
familiarization
 Security procedures
 EDTO / ETOPS
 Fuel policies
 Crew Resource
management (CRM)
 MEL dispatch procedures
 RNP /RNAV
 Flight safety
 Dangerous goods
 Documents/forms in use
 Supporting departments
IOSA Form: Self Evaluation
October 2014
Page 15 of 32
3. OPERATIONAL CONTROL AND FLIGHT DISPATCH (DSP)
3.1 Personnel
No.
IOSA content or question
1.
Is there a change in the system of
Operational Control (shared or nonshared)?
Will sub-contracted services
obtained before the change /
merger continue to be subcontracted after the change /
merger?
2.
3.
4.
Consider:
 New services involved;
 Certification(s) required;
 Workload;
 Accessibility;
 Training involved;
 Administration and reporting
requirements.
Will the route network expand or
change due to the change/merger?
Consider:
 Extended over water flights;
 Isolated airports;
 RVSM?
 ETOPS?
 Polar flights;
 Winterization;
 Mountainous terrain;
 Any other operational changes.
Will all operational control and flight
dispatch personnel be familiar with
the different types of fleets?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
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☐
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☐
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If yes, will their function be specific
aircraft type-related or will they be
trained to handle all fleet types?
IOSA Form: Self Evaluation
October 2014
Page 16 of 32
3. OPERATIONAL CONTROL AND FLIGHT DISPATCH (DSP)
3.2 Training
No.
IOSA content or question
1.
Will the operational control and
flight dispatch personnel need
training on the following topics:
 Routes and their exposure
 Aircraft types
 Adopted policies
 MEL procedures
 Mass and balance
 Dangerous goods
 CRM
 Security
 Other(s)
Does operational control and flight
dispatch training need to be
conducted?
2.
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
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If yes, please provide the training
plan with completion dates and
confirm that there are sufficient
resources available to meet agreed
deadlines?
3. OPERATIONAL CONTROL AND FLIGHT DISPATCH (DSP)
3.3 Operational Control and Flight Dispatch Facilities
No.
IOSA content or question
1.
Is the flight dispatch and operations
control equipment appropriate for
the required functions, planned
activities and active personnel?
IOSA Form: Self Evaluation
No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
October 2014
Description / Response / Comment
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Page 17 of 32
4 AIRCRAFT ENGINEERING AND MAINTENANCE (MNT)
4.1 Management and Administration
No.
IOSA content or question
1.
Will Aircraft Maintenance personnel
from the merging airlines be
operationally mixed?
2.
3.
If yes, what is the projected time
frame for completion?
Is the delegation of duties and
managerial continuity ensured
during and after the
change/merger?
If yes, then please provide a copy
of the Transition plan, schedule etc.
Are there changes in the
organization’s fleet maintenance
and administration?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
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☐
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☐
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Please consider sub-contracted
services.
If yes, please provide the name of
the MO and stipulate up to what
level the following maintenance
activities have been subcontracted. Include activities such
as:
 Administration;
 Log books;
 Aircraft Maintenance Program
(AMP) and its maintenance;
 AMP reliability evaluation;
 Service Bulletins (SB) and
Airworthiness Directive (AD)
notes from type-certificate
holders?
 Maintenance Review Board
(MRB) advisories?
 Extensions;
 Airworthiness review
certification;
 Scheduled and non-scheduled
maintenance;
 Structural repairs;
 Deferred defect administration;
 Inspections;
 De-icing.
IOSA Form: Self Evaluation
October 2014
Page 18 of 32
4 AIRCRAFT ENGINEERING AND MAINTENANCE (MNT)
4.1 Management and Administration
No.
IOSA content or question
4.
Will sub-contracted services being
used before the change / merger
continue to be sub-contracted after
the change / merger?
5.
Consider:
 Involved new services
 Certification(s) required
 Workload
 Accessibility
 Training involved
 Administration and reporting
requirements.
Is there a defined process and
deadline for the merging of
databases used by maintenance?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
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☐
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If yes, please provide details of the
processes and the deadlines.
Consider:
 AMP reliability program;
 AD and SB’s data bases;
 Spare part tools;
 Modifications;
 Structural Repairs;
 Components certificates;
 Logbooks (Aircraft, Engines,
APU, other);
 Deferred Defects;
 Applicable extensions;
 Maintenance Review Board
data;
 Escalation programs.
IOSA Form: Self Evaluation
October 2014
Page 19 of 32
4 AIRCRAFT ENGINEERING AND MAINTENANCE (MNT)
4.2 Training Maintenance Personnel
No.
IOSA content or question
1.
Will training of maintenance
personnel be required due to the
change/merger?
2.
3.
If yes, please indicate which
personnel will require training and
will this training be completed
before the change / merger?
Will the company Minimum
Equipment List (MEL) be revised?
If yes, will training of aircraft
maintenance personnel, flight
operations crew and dispatch
personnel be needed?
Will sub-contracted parties need to
be trained for revised maintenance
policies and procedures?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
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Consider:
 Administration forms in use
 Release for service procedure
 Safety reporting system
 Pre-flight – walk around
 Deferred defect procedures
 Structural repair procedures
 Spare parts and quarantine
room
 Communication system
 EDP system
 Other maintenance
procedures)
IOSA Form: Self Evaluation
October 2014
Page 20 of 32
4 AIRCRAFT ENGINEERING AND MAINTENANCE (MNT)
4.3 Maintenance Equipment and Facilities
No.
IOSA content or question
1.
Is the Maintenance Organization
certified and adequately equipped
for all existing and new aircraft
type(s) it will be maintaining?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
Description / Response / Comment
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Consider:
 Calibration tools
 Applicable Maintenance data
 Approved repair manuals, such
as, Aircraft Structural repair(s)
history data and/or manuals,
Illustrated Parts Catalogue
(IPC) and Wiring Diagram
Manual (WDM), etc.
 Jacks, Ground Support
Equipment, specific tools
 Hangar size and lay-out
 Emergency equipment
 Sufficient adequately licensed
and trained aircraft
maintenance technicians
 Communication work stands
 Other maintenance functions
IOSA Form: Self Evaluation
October 2014
Page 21 of 32
5 CABIN AND CARGO COMPARTMENT OPERATIONS (CAB)
5.1 Cabin and Cargo Compartment Operations
No.
IOSA content or question
1.
Are there changes in the Cabin
Operations?
2.
3.
4.
If yes, please provide details.
Will cabin crew from the changed /
merging airlines, be operationally
mixed?
If yes, what is the projected time
frame for full integration?
Is the delegation of Cabin and
Cargo duties and managerial
continuity ensured during and after
the change / merger?
If yes, please provide the Transition
plan, schedule etc.
Will the Operations Manuals from
merging airlines be integrated into
one new Operations Manual?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
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If yes, will this change affect cabin
and cargo compartments
operations?
Consider:
 Cabin Flight safety procedures;
 Communication procedures;
 Emergency procedures;
 Security procedures;
 Line qualification;
 Pre-flight, in-flight and postflight inspections (i.e., cargo
inspection requirements);
 Fuelling procedures;
 Other cabin procedures.
IOSA Form: Self Evaluation
October 2014
Page 22 of 32
5 CABIN AND CARGO COMPARTMENT OPERATIONS (CAB)
5.2 Training Cabin Crew
No.
IOSA content or question
1.
Will the cabin crew from the
merging airlines require training
before they can operate together?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
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If yes what is the date for
completion of the training program?
2.
3.



4.
If not, then explain why there will be
no training or integration
requirement, prior to the combined
operation.
What will be the total number of
staff for the following positions for
the restructured organization after
the change/merger:
Consider:
 Cabin Attendants
 Cabin Supervisors;
 Line Evaluators;
 Crew Leaders.
Is there a change in the total
number of available:
Cabin Training trainers?
Consider:
 Instructors
 Examiners
 Other(s).
Will the required cabin training be
conducted in house?
If not, then what portions of the
training will be sub-contracted and
to which organization? Please
provide details.
IOSA Form: Self Evaluation
October 2014
Page 23 of 32
6 AIRCRAFT GROUND HANDLING (GRH)
6.1 Management and Control
No.
IOSA content or question
1.
2.
3.
4.
5.
Will Ground Handling personnel
from the merging airlines be
operationally mixed?
If yes, what is the projected time
frame to have this in place?
Is the delegation of Ground
Handling duties and managerial
continuity ensured during and after
the change/merger?
If yes, please provide us the
Transition plan, schedule etc.
Will the Operations Manuals from
the merging airlines integrate and
be revised to one new Operations
Manual?
Consider:
 Emergency procedures
including response plans
 Communication procedures
 Handling activities
 Security procedures
 Administration activities
 Automated recording systems
 Documentation and data
control
 Managerial Continuity
 Aircraft maintenance related
activities
 De-/Anti-icing program
Have ground handling
responsibilities been clearly
determined for the period during
and after the change/merger?
Consider the sub- contracted
services (when used) and/or
activities.
After the change / merger, will the
carrier become a “dangerous
goods” carrier?
IOSA Form: Self Evaluation
No
changes,
or Not
Applicable
or No
Changes
Or Yes
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October 2014
Description / Response / Comment
Page 24 of 32
6 AIRCRAFT GROUND HANDLING (GRH)
6.2 Training of Ground Handling Personnel
No.
IOSA content or question
1.
Will ground handling personnel
from the merging airlines require
training before they can operate
together?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
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☐
☐
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No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
If yes, then what is the projected
training program?
2.
If not, then explain why there will be
no training requirement prior to the
combined operation.
Are there enough GRH training
resources (facilities and trainers) in
the new organization?
Consider the training requirements
for the
 Incremental staff
 New capabilities, such as DG.
6 AIRCRAFT GROUND HANDLING (GRH)
6.3 Ground Handling Operations
No.
IOSA content or question
1.
Will the supervision of the ground
handling operations be assured
during the change / merger and
when the change / merger
becomes effective, with respect to
the following:




Description / Response / Comment
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Passenger handling
Airside operations
Load control
Aircraft aft loading
IOSA Form: Self Evaluation
October 2014
Page 25 of 32
7 CARGO OPERATIONS (CGO)
7.1 Management and Control
No.
IOSA content or question
1.
2.
3.
4.
Will personnel involved with cargo
acceptance, handling etc. from the
changing / merging airlines be
operationally mixed?
If yes, what is the projected time
frame for completion?
Is the delegation of cargo related
duties and managerial continuity
ensured during and after the
change / merger?
If yes, please provide the Transition
plan, schedule etc.
Will there be a change to the subcontracted cargo handling services
that existed before the change /
merger?
Consider:
 New services & capabilities
 Certification(s) required
 Workload
 Accessibility
 Training involved
 Administration and reporting
requirements
Will the Cargo Operations Manual
(COM) from the merging / changed
airlines integrate and be revised to
one new COM?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
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☐
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Consider:
 Emergency procedures
including response plans;
 Communication procedures;
 Handling activities;
 Security procedures;
 Administration activities;
 Automated recording systems;
 Documentation and data
control;
 Training requirements;
 Protocols to follow;
 Quality Requirements.
IOSA Form: Self Evaluation
October 2014
Page 26 of 32
7 CARGO OPERATIONS (CGO)
7.2 Training of Personnel
No.
IOSA content or question
1.
Will cargo handling personnel from
the merging/changed airlines
require training before they can
operate together?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
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☐
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Consider:
 Dangerous goods training
 Changes to recurrent training
requirements
 Security and emergency
procedures
 Integration of training records
and subsequent training
schedules
 Communication system
 EDP system
If yes, then when will the training be
completed?
2.
If no training is required, then
explain why there will be no training
requirement prior to the combined
operation.
Are there enough CGO training
resources (facilities and trainers) in
the new organization?
Consider the training requirements
for the
 Incremental staff
 New capabilities, such as DG.
IOSA Form: Self Evaluation
October 2014
Page 27 of 32
7 CARGO OPERATIONS (CGO)
7.3 Cargo/Mail Acceptance and Handling
No.
IOSA content or question
1.
Is there a plan to change or
integrate or adopt new cargo
activities?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
Description / Response / Comment
Click here to enter text.
Consider Valuable cargo, Unit Load
Devices (ULDs), Dangerous Goods
Live animals, Perishables, Mail,
Human Remains, Heavy, Fragile or
outsized goods.
7 CARGO OPERATIONS (CGO)
7.4 Cargo Handling Facilities
No.
IOSA content or question
1.
Are the cargo handling equipment
and facilities at all new adopted
locations (if applicable) appropriate
and adequate for the required
functions, planned activities and
active personnel?
Description / Response / Comment
Click here to enter text.
Consider the following:
 Storage rooms for corrosives,
explosives and other
dangerous goods, perishables
and livestock;
 Weighing equipment;
 X-ray equipment;
 Calibration tools and
documentation of equipment in
use
 Communication systems;
 EDP systems.
IOSA Form: Self Evaluation
October 2014
Page 28 of 32
8 OPERATIONAL SECURITY (SEC)
8.1 Management and Control
No.
IOSA content or question
1.
2.
3.
Is there a change in the Security
Management structure?
Consider:
 Relevant states and their
requirements and procedures
 Communication procedures
 Required equipment, facilities
and documentation
 Administration and
documentation requirements,
equipment and tools
 Automated recording systems
 Documentation and data
control
 Aircraft maintenance related
activities
 (Sub) Contracted organizations
activities
 Ground handling procedures
 Cargo and mail handling
associated activities.
Will the change / merger require the
issuance of a new Security
Manual?
If yes, when will the new SM be
issued?
Is the delegation of security related
duties and managerial continuity
ensured during and after the
change/merger?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
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☐
☐
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☐
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If yes, please provide the Transition
plan, schedule etc.
IOSA Form: Self Evaluation
October 2014
Page 29 of 32
8 OPERATIONAL SECURITY (SEC)
8.2 Training of Security Personnel
No.
IOSA content or question
1.
Will security personnel from the
merging airlines require training
following the change/merger?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
☐
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☐
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This may be due to the adoption /
incorporation of each other’s
security manuals or due to other
reasons such as additional
requirements from the relevant
competent authorities?
Consider:
 Number of personnel involved;
 Availability of instructors;
 Integration of training records
and subsequent training
schedules.
If yes, what is the projected training
program and date of completion?
2.
If no training is required, then
explain how integration will be
completed.
Will operational personnel including
flight and cabin crew, dispatchers,
ground handling personnel, cargo
handlers, and others such as
outsourced personnel, require
training due to the changes made
to the security manual?
Consider:
 Number of employees involved
 Availability of instructors
 Integration of training records
and subsequent training
schedules
If yes, what is the projected training
program and date of completion?
If no training is required, then
explain how integration will be
completed.
IOSA Form: Self Evaluation
October 2014
Page 30 of 32
8 OPERATIONAL SECURITY (SEC)
8.3 Security Operations
No.
IOSA content or question
1.
As a result of the change/merger,
have any adjustments or changes,
including the introduction of new
procedures and policies been made
to the following operational security
subjects;
 Access control procedures;
 Aircraft security procedures;
 Policies regarding the carriage
of weapons;
 Passengers, supernumeraries,
cargo attendants and cabin
baggage processes;
 Special category passengers;
 Hold baggage process;
 Cargo, mail and supplies
process?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
Description / Response / Comment
Click here to enter text.
If yes, how they were embedded
into the new organization?
8 OPERATIONAL SECURITY (SEC)
8.4 Security Threat and Contingency Management
No.
IOSA content or question
1.
Were the threat management
procedures / processes revised as
a result from the change/merger,
the new organization (including the
new destinations, if applicable) or
new competent authorities?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
☐
☐
Description / Response / Comment
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Consider the following
 Assessment of associated risks
 Development of appropriate
response measures
IOSA Form: Self Evaluation
October 2014
Page 31 of 32
8 OPERATIONAL SECURITY (SEC)
8.4 Security Threat and Contingency Management
No.
IOSA content or question
2.
3.
4.
Was the Contingency Plan
evaluated and approved for the
new organization’s use following
the change/merger?
Please provide details.
Is the security investigation
procedure integrated throughout
the new organization?
Is there a change in the notification
procedures?
No
changes,
or Not
Applicable
or No
Changes
Or Yes
Description / Response / Comment
☐
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☐
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Is it communicated with all relevant
parties?
IOSA Form: Self Evaluation
October 2014
Page 32 of 32