Risk and Vulnerability Analysis: Hazard/Threat How Identified Historical Probability Earthquake Yes* High Yes* Low Severe Weather/Tornado Major Fire Shelby County Mitigation Plan Memphis Earthquake Hazard Mapping project Shelby County Mitigation Plan FEMA.gov SC Mitigation Plan Tornadohistoryproject.com University of Georgia HRVA Yes High/Low No Low Cyber Attack University of Georgia HRVA No Medium University of Georgia HRVA No Public Media * indicated the Memphis area and not specifically the University of Memphis Medium Flood Shooter incident Flood Historical: The Flood of the Mississippi river in 1927 may have affected the University although no documented proof could be found. Probability: The FEMA website lists the University area with an 0.2% or less annual chance of flood, so probability of a flood is very minimal. Severe Weather/Tornado Historical: According to Tornadohistoryproject.com, the only one tornado to come close to the University of Memphis since 1950 was in May of 1995 with minimal damage. However, other severe weather such as thunderstorms, hail, lightening, etc… are often seen in the Memphis area due to our humidity conditions. Probability: Probability of a tornado is very low, however, other severe weather has a high probability as it is likely to occur every year. Earthquake Historical: Memphis has felt its own share of Earthquakes from the New Madrid, Missouri earthquake of 1811-1812 to the one felt from Covington in 1941. Probability: The Memphis area has a high probability of a moderate earthquake since we are located within the Madrid seismic zone which is pretty active. Major Fire Historical: There doesn’t seem to be any reports of on-campus fires for the University of Memphis Probability: There are sprinkler systems in many of the buildings on campus and fire extinguishers are common wall art decorations to be used in the event of an emergency. Therefore, probability is very low Cyber Attack Historical: It is likely that there are often attacks on our servers, however, no successful attacks have been reported. Probability: With as many online processes that we have and provide, there is a medium probability of a successful cyber attack. Shooter incident Historical: None to date, although, there have been many incidents right off-campus involving handguns Probability: With over 20,000 students on campus, and with the issues we have had off-campus and the surrounding Memphis area, there is a good probability of such and occurrence. Disaster Recovery Requirements: 1. The system should check main server functionality and should start working from backup servers if necessary. 2. High priority processes should be recovered within 24 hours 3. Medium priority processes should be recovered within 48 hours 4. Low priority processes should be recovered within 72 hours Prioritization of business processes and applications: High Priority: 1. Functionality to Jones Hall’s servers or a switch to backup servers 2. Authentication ability for users accessing the system Medium Priority: 1. Communication with all vendors on disaster recovery process 2. Wired area network connectivity to a Point of Presence 3. Telecommunications infrastructure functional to switch POPs and route out if necessary Low Priority: 1. Library connectivity off-campus to its content providers Provisions: 1. Have backup servers for Jones Hall. Inter-site Failover is suggested to allow for quick recovery of vital services and processes 2. Setup emergency account representatives with each vendor so immediate contact is available Key Steps for Disaster Recovery: 1. Determine if Jones Hall servers are Functional if not switch to backup servers 2. Check authentication server for workability if not switch to a backup server 3. Communicate with designated representatives for vendors to make aware of vulnerabilities and ensure services provided will continue smoothly through disaster recovery process 4. Check for Wired Area Network connectivity and contact provider if problems persist 5. Switch and route out to Internet 1 POP if Internet 2 POP isn’t working 6. Restore internet connectivity to the rest of campus Key Personnel: 1. Jones Hall Supervisor Data Control Malinda Wells 901-678-3862 2. McWherter Library Dean of University Libraries Professor Dr. Sylverna Ford 3. Microsoft outlook rep Live@edu support 888-237-8376 4. Elearn Support Desire2Learn 1-888-772-0325 5. Spectrum Support Sungard Data Services 1-877-472-0881