Transcription Code:MG201301 Interviewer: Andrea Artz Interviewee: Hazel Reed Transcriber: Andrea Artz Interview Summary - Track 1 (00:00:00 - 01:04:4) (00:00:00.0 - 00:06:30.0) Hazel Reed is 77 years old and was born in Holborn in 1936. She became first involved with the centre because she wanted to change her job. She applied to an advert in the Islington Gazette for working as a clinic nurse at Manor Gardens. The job covered the whole of Islington, but Manor Gardens (MG) only covered part of the whole. She worked in the clinic area and welcomed parents with newborn babies once the midwives had finished looking after them. She weighed the babies, welcomed parents and handed them over to the health visitor. She also worked and ran the vision clinic with an optician and ophthalmologist, testing eyes up to 6 years old. Mr Whitman the optician used to make the glasses. The clinic was sadly stopped. Her other job was family planning, an evening clinic for those parents who worked. She was also doing minor ailments for school children, like verrucas on feet, which she liked doing. That is how Hazel got to know the schools in the area of N7. On Monday afternoons she also worked in a sub clinic on Isledon Road and welcomed parents and received babies alongside doctors. Hazel worked full time as a clinic nurse, 8 hours a day. She also visited schools, like Grafton School to help the school nurses find lice. I used to go there to look at heads and find unwanted visitors which were head lice. They don't do that now which is really quite sad…not everyone's favourite job, but funny enough it was mine because it was contact with children because I love children, quite sincerely, all children all ages, even teenagers. She also did hearing tests at school working alongside doctors and school nurses. (00:06:02.3 - 00:15:20.0) Hazel got involved because of her love for the children. She had been a nurse for a long time before Manor Gardens. Manor Gardens was not her favourite job, though in the end, but she worked there for 8 years. Her favourite job was premature babies in the hospital. Manor Gardens was an easy job, but difficult at the beginning, although she had done harder work before. She worked there from 1975 until 1988 when she retired. Hazel experienced Islington as a poor area back then in the 1970's and sad sometimes. MG had quite a few difficult families to work with, but she involved herself and did some research. She was always interested in her jobs. Hazel felt her life was a bit boring, sometimes she felt at work she couldn’t use her head as she wanted to and as she used to in the hospital. It was all women working together. Hazel did also know Women's Therapy, upstairs, but she thinks people didn't like it. In the end she was glad to leave Manor Gardens. She liked working with Transcription Code:MG201301 Interviewer: Andrea Artz Interviewee: Hazel Reed Transcriber: Andrea Artz Angela and they laughed a lot, but they thought that nurses at that time had an old fashioned way about them. They didn't move with the time, but she feels she did. 'I used Women's Therapy myself'. Hazel's mother died in 1983 and she needed to get some help after that. She would not say anything bad about WTC, but the other nurses didn't like it at the time. The children who came to the centre, some were difficult and some were badly behaved. Some parents were inadequate. They also did have ex Holloway prison girls coming to the centre (she asks if it is better to take this off) and she didn't see them misbehave, but others. On Fridays there were people from India with a translator or medical care. Hazel thinks that sometimes they were not well understood. They were living in the homeless family unit in Hackney, a family of five living in one room. Sometimes they went there to look after the babies. Hazel thinks she and the stuff sometimes didn't understand how they lived in their home country, but their job was looking after the children not the family as a whole. (00:15:30.0 - 00:22:01.3) For Hazel the clinic area at MG was not big enough. All the parents were sitting around and she used to get quite claustrophobic. There were all these other clinics coming in using up the space, which created a lot of friction in the centre. They used to joke about it: There was a bit of division between the three, top, middle and bottom part of Manor Gardens, quite a division. We used to joke about it…upstairs, downstairs…silliness really. WTC was upstairs and family planning as well, but later moved downstairs and WTC stayed upstairs. People didn't like the word family planning, the old fashioned thing. It was not very good when schoolgirls came to the family planning. Over the years always other groups were coming in and people complained because it created more work. There were gay groups as well 'that's another unspeakable thing back then'. Also, they received phone calls for the gay centre and for the holiday theme. Hazel thinks it was not fair to send the Islington kids on holiday by Islington council money while she never went on holidays herself as a child. Back then there were 2 - 4 volunteers, all women. They used to sell the milk and stayed for a long time. Hazel was friendly with the school nurses because they understood her ways, but she didn't have much contact with the health visitors. She feels she did know much more about sick children. She feels there was always a hierarchy in nursing anyway. She only made one friend and that was Angela the other clinic nurse, but they are not in contact anymore. She didn't make other friends, 'it's a bit of an English thing…and I mean an English thing.. I have been abroad.' (00:22:30. - 00:31:41) Transcription Code:MG201301 Interviewer: Andrea Artz Interviewee: Hazel Reed Transcriber: Andrea Artz Hazel showed me [Andrea] her photographs of the centre; Mary who used to work at the office; Angela the other clinic nurse, who was Italian and she got on so well with; a celebration of the health visitor Uma; Ronny who left to work at another health centre in Horsey Rise. Then they all left and the Manor Gardens closed altogether as a baby clinic. Hazel took all the photographs because back then she was really interested in photography and even took a workshop and she did the developing and printing herself. There is also a lady who worked downstairs she became friendly with and Katie who is now at College; another one changing babies nappies and things. Then there is a photograph of a mural somebody painted on a wall; someone did it over the weekend. And then we [Andrea and Hazel] looked at some books and the photographs inside that a friend let her borrow about the Manor Gardens Centre history. There is a photo of the Queen’s visit, but Hazel never met the Queen at Manor Gardens, she was at school, but she met her at some other event. Hazel remembers that MG had no home helps, but after she left sometimes midwifes came to MG. On a 1973 photograph of mums, there are some black mothers as well and Hazel remembers reading that the first black people came over in the 60's and 70's, 'and English people, white people were not very nice to them, nope’. At MG it was Ok, it was not to bad at all. She feels that she has a better understanding for them because of her own background. We had lots of black health visitors. There was Faye, she was nice girlie. Not many actually when I think about it. Joyce, an older health visitor wanted to set up a first …. Sickle cell anaemia … Sounds awful to say this, but I believe this because the black person here wasn't looked into as much as the white person, sickle cell could be quite overlooked. Joyce wanted to set up set up a special clinic for them in the Royal Northern. Joyce set it up but it fell apart and she went back to the West Indies or Jamaica to do something there. (00:31:41 - 00:41:09:6) MG had a fathers group but it didn't work out, just 2 men turned up and it didn't go any further. Hazel remembers that there used to be a light therapy because children lacked sunlight and were neglected by their families. But when she worked at MG it was already finished. Wendy Franks would have been a better person to interview about that, she was spot on. Ann Jennings ran the nursery and started at the same time as Hazel. All the other pioneers like Lady Crossfield are in the book [75 year celebration book – ‘Under One Roof’] and in 1988 it was beginning to close down. Transcription Code:MG201301 Interviewer: Andrea Artz Interviewee: Hazel Reed Transcriber: Andrea Artz Hazel was involved in the hearing tests for tiny babies up to the age of five, and the verucca clinic. She remembers the Stroke club where she went to see if anyone needed anything. Hazel met Mrs Davis, who was an elderly lady when she left. Geraldine Davis she would let you know if she didn't like you, but she liked Hazel. They were right up there. She shook hands once with Tim Davis, but she never really met them, because they were in higher positions. She knew: Wendy Franks, I forgotten her title- Miss Franks- you couldn't tell her that, very rare, I always hated that - Ms Reed - but the mum's would call me Hazel when no-one was listening. Wendy opened the homeless family unit on Holloway Road, she worked a lot and she used to invite parents over to have health checks at MG, some were quite characters, some from Holloway Prison. Wendy was excellent on the health side and she did a lot after she had left MG. She became an OBE for her work at MG and she was never off duty and became in charge when the other lady died. She was a trained nurse and health visitor and Hazel were friendly with her. They used to be called geriatric nurses, but Hazel hated that word but that changed. Wendy was the boss, but she always did her clinics. Sadly she died 2 years ago. (00:41:09:6 - 00:46:13) The MG centre was another interesting job and it was varied and she could go out in the community and meet parents. One mum, a mother I am going to have Easter with. I met her .. this is an example.. One day this lady came to Manor Gardens with her 2 month old baby, they would tell me their background stories, and she became friendly with me…. But when that baby became about a year the little boy had an epileptic fit. She said she ran up the road and didn't know what to do at all and it stopped and she asked me what she can do at another time. Hazel never wanted to make a mum feel silly, so she suggested not to run up the road, but to make sure the baby is safe and ring the GP because there is nothing else one can do. After that Hazel and the mum became friendly, Hazel was invited for a coffee and they are still friends today. Hazel asked Wendy if this is OK and ethical, but it was OK. Someone gave the mum Hazel's phone number, which was not OK, but since then they have been friends. The baby is now 30 years old with his own family. They needed a lot of help back then and Hazel was their background help. (00:46:13.0 - 00:51:20) They had get-togethers sometimes at MG. There was a leaving party for Hazel. She was laid off when she was 58 only and she feels she didn't leave in really good terms. She feels they started to get rid of people over a certain age to get younger people in. Hazel didn't want to give injections in an unsafe environment that was her argument; the clinics were packed with children. She had to stop to write down all the details of the children and then give another injection, and she was worried to give Transcription Code:MG201301 Interviewer: Andrea Artz Interviewee: Hazel Reed Transcriber: Andrea Artz the right ones. She then refused to give injections and she feels that this was used as an argument to make her go, but that is her version of what was happening. She thinks she still did her job well but she had that big interview. And Wendy Franks made sure that she had a farewell party, which she didn't actually want. They had meetings first thing in the mornings and sometimes get-togethers when someone was leaving like Una who had a baby. Apart from that there were not many gatherings and no Christmas parties, sometimes tea or coffee. One day Women's Therapy come down and give us a little tea/coffee morning to say a little more about what they were doing upstairs. … Women's Therapy - again, it was almost unspoken of, I might have that wrong, but I don't think so. This one I remember, I wasn't always there, I had to go somewhere else, and this particular morning they spoke about bereavement …or child abuse we had to watch a little bit of. I think they came down about child abuse or women’s battering, and things like that. Almost unheard of things, but…there’s a lot of it about. But this lady came down to tell us what they were doing. If we found any mothers who we thought might have been abused then we could send them, again that wasn’t my job, the health visitor's job, or Wendy Franks in charge of the whole thing. Miss Franks, I felt again it might be wrong, liked to deal with her own parents’ problems against Women’s Therapy…I’m touching on rough ground here. I’m not anti…It’s a shame I couldn’t be more involved…I wanted to me, but it wasn’t my job. (00:51:20 - 00:59:54.2) If she could change anything, Hazel thinks accepting would have been very important, for example she feels that Women's Therapy was the most misunderstood therapy there and also the mental health therapy. She herself had a breakdown and used their help. Also if she would go back now, she would have more confidence now to do things, and child abuse would be number one, and abuse of all sorts, and a therapy to help all these people. When she left MG she was very unhappy and thought she would never work again, particularly work with children because she really loves children. The school nurse Dawn suggested she should start helping with schools and she went for an interview and worked at Grafton School for 23 years and there was never any nasty thing said about her. When she worked at the school she also worked with the children she had seen grow up at MG. When I went there I met the children I worked with at Manor Gardens, so I can say categorically, that I’ve watched half of Islington grow up…2 weeks old, up to have their own babies, that’s how old I am…I’m 77 and going back to the school, I loved every minute of it. Hazel applied as a volunteer and during the interview she told them that she had a breakdown and why she had left at MG and they understood her. Mrs Sergides was the head teacher at Grafton School and Hazel had seen her baby grow up at MG to be a doctor. Nowadays she jokes with him that she was the nurse who weighed him back then and that he used to wee on the scales and he blushed. Transcription Code:MG201301 Interviewer: Andrea Artz Interviewee: Hazel Reed Transcriber: Andrea Artz Hazel feels that at the school she was allowed to use her own brain and she did talks on medical asthma, photography and used her medical skills as well. She thinks it would have been nice to be able to do that at MG a bit more. Hazel remembers that MG was popular and many people came there. Unfortunately MG stopped doing eye clinics, verukas and minor ailments and new things came in. She knew mothers that didn't come anymore because she had left. Hazel gained a lot of knowledge about people and how they lived, while working at MG. She had never known how homeless families live before that. She also met people who came as immigrants and lived in the homeless family unit. She hopes that people are kind to them, because she feels a lot of people don't want immigrants. She mingled with Chinese, Greek and Cypriot children and parents and learned something from them. (01:00:00 - 01:04:04.4) Hazel was very proud of going to the school, working in a school. She had always wanted to work at a school. She still remembers walking there with the school nurse and saying that she wants to work there. And she had built up a good relationship with the head teacher; those are the things she is proud of. She could still be there. Hazel is not involved with MG anymore and she does't know about the current situation there, but the interview made her curious to see what is going on now at the centre. Hazel thinks MG is still a good place and it was fantastic work they did there and still do and is still very much needed in Hackney and the Islington areas. She now lives in Hampstead, which has a very different clientele. She is surprised to get know that the centre is still open these days. She would be interested if Women's Therapy is still going, but she can't think of anything she would change. She enjoyed the interview a lot. Interview Summary - Track 2 (00:00:00 - 00:03:1) Hazel is repeating a story of a mum (interrupted by a phone ringing) who had a twoweek-old baby boy who developed epileptic fits. Hazel gave good advice to the mother and later became good friends with her. The baby is now 38 years old, and she is still friendly with the parents with the parents to this day and she is going to have Easter with them this Sunday. End of the Interview