CLUSTER Business and Marketing COURSE Communications for the Global Economy WVEIS CODE BM0451 Course Description: The Skill Sets in this course are representative of the basic knowledge included in a Career and Technical Education/Business and Marketing concentration. Incorporated into this course are elements of introductory communications knowledge and skills necessary for a career in the business and marketing field. This course is recommended as an Elective in the Marketing Management, Business Finance, General Management, High School of Business and Entrepreneurship concentrations. SKILL SETS Employment Opportunities Ethical, Social and Cultural Behavior Written, Spoken and Interpersonal Communications Technology Communications Entrepreneurial Opportunities 1 Communications for the Global Economy Skill Set Knowledge Objectives WVEIS 0451 Employment Opportunities Students will demonstrate knowledge of 0451.1 career opportunities in global communications. Performance Objectives Students will 0451.2 0451.3 0451.4 0451.5 0451.6 0451.7 0451.8 Skill Set Knowledge Objectives 0451.9 Performance Objectives 0451.10 0451.11 0451.12 0451.13 0451.14 0451.15 0451.16 0451.17 0451.18 0451.19 0451.20 Skill Set Knowledge Objectives 0451.21 research educational requirements of a communication professional. examine laws associated with international employment. determine issues and trends in global communication businesses. determine employers’ expectations in a global communication business. identify the work ethics in different cultures and societies. identify credentials needed for global communication employment. identify employment barriers as a consequence of cultural differences. Ethical, Social and Cultural Behavior Students will demonstrate knowledge of communication skills fostering ethical interactions. basic social and cultural communication skills in both personal and professional settings. Students will assess the impact of unethical practices in global marketing. compare differences in ethical behaviors in various cultures. demonstrate an appropriate work ethic in a business environment. identify the titles and divisions associated with introductions of a diverse group of business personnel. assess how the communication process varies culturally. identify examples of communication challenges based on cultural differences. determine social risks that arise from cultural differences. demonstrate use of appropriate manners and etiquette when communicating with people of diverse cultures. exhibit a sensitivity for and awareness of cultural diversity. analyze various personality types. identify various types of discrimination and the impact on interpersonal relationships. Written, Spoken and Interpersonal Communications Students will demonstrate knowledge of clear, concise, correct and courteous communications on both a personal and professional level. 2 Performance Objectives 0451.22 0451.23 0451.24 0451.25 0451.26 0451.27 0451.28 0451.29 0451.30 Skill Set Knowledge Objectives Students will communicate effectively with people of various cultural, ethnic and racial backgrounds by using culturally sensitive language. explain how nonverbal messages have different meanings in various cultures. determine regional and cultural differences in verbal communication. prepare business presentations which cross all language barriers. identify cultural barriers to listening. use acceptable standards for grammar, punctuation and word and number usage. review coherent business messages using sensitivity to language bias. (e.g., cultural differences) prepare personal notes to business colleagues in special circumstances. (e.g., congratulations, sympathy, etc.) select reading materials (global trade magazines, periodicals and publications) which exhibit clear, concise, correct and courteous communications. Technology Communications Students will demonstrate knowledge of 0451.31 concepts, strategies and systems to convey ideas and information. Performance Objectives Students will 0451.32 0451.33 0451.34 0451.35 0451.36 identify sources of communication technology used in a global market. determine cultural factors which influence technology usage. explain how communication strategies are incorporated in a global economy. research challenges to global communication systems. examine laws and regulations associated with global communication technology. 0451.37 determine how communication processes of different countries influence the quality of information. 0451.38 use communication technology systems effectively. (e.g., e-mail, faxes, voice mail, cell phones, etc.) Skill Set Entrepreneurial Opportunities Knowledge Objectives Students will demonstrate knowledge of 0451.39 business ownership and entrepreneurial opportunities. Performance Objectives Students will 0451.40 0451.41 0451.42 0451.43 research various forms of business ownership. determine social and cultural influences on the forms of business ownership in different countries. examine licensing and franchising requirements for international business activities. determine strategies to protect intellectual property. (e.g., copyrights, trademarks and patents) 3