Events and Fundraisers The Windsor Workbook The Ultimate Campus Event Planning Guide 2009/2010 E1 Events and Fundraisers E2 Table of Contents – Events and Fundraisers Introduction ........................................................................................................ E4 Goals ................................................................................................................... E4 Objectives ............................................................................................................ E4 Event Planning and Implementation ................................................................ E5 Six Steps to a Successful Event .......................................................................... E5 Budgeting for an Event ..................................................................................... E7 Six Steps for Preparing a Budget ......................................................................... E7 Regulations and Guidelines for Holding Events ............................................. E8 Event Approval..................................................................................................... E8 Event Liability ....................................................................................................... E9 On-Campus Event Guidelines ............................................................................. E9 Off-Campus Event Guidelines ............................................................................. E9 Catering Services Food Policy…………………………………………….……….…E10 Food Event Policy……………………………………………………………………...E10 Outdoor Event Booking Regulation…………………..………………………………E10 Events with Alcohol ............................................................................................ E11 EANABs (Equally Attractive Non-Alcoholic Beverages) ..................................... E11 Food Handling Guidelines .................................................................................. E11 How to prevent Cross- Contamination .......................................................... E12 ............ BBQ Tips………………………………………………………………..……..E12 Publicizing for Your Group ............................................................................. E12 The Importance of Publicity ............................................................................... E13 The Purpose of Publicity .................................................................................... E13 Arranging Publicity ............................................................................................. E13 Location of Publicity ........................................................................................... E13 Posting of Posters .............................................................................................. E13 When to Publicize .............................................................................................. E13 Mechanics of Publicity ....................................................................................... E14 Colour Combinations ......................................................................................... E15 Get It Together ................................................................................................... E15 Other Important Regulations .......................................................................... E16 Advertising and Sponsorship Regulations ......................................................... E16 Campus Community Police ................................................................................ E16 University Parking Lots ...................................................................................... E17 Sanctions ........................................................................................................... E17 Events and Fundraisers E3 Emergency Procedures ................................................................................... E18 Pre-Event Procedures........................................................................................ E18 Entrance Procedures ......................................................................................... E19 Medical Emergencies......................................................................................... E19 Crowd Control .................................................................................................... E19 Fire and Fire Hazards ........................................................................................ E20 Excessive/Under-Age Drinking .......................................................................... E20 Poor Weather Conditions ................................................................................... E20 Altercations ........................................................................................................ E21 Ejection Procedures ........................................................................................... E21 Post-Event Procedures ...................................................................................... E21 Risk Management Checklist............................................................................ E22 All Events ........................................................................................................... E22 Water Events ..................................................................................................... E22 Scavenger Hunts ............................................................................................... E22 Food Events ....................................................................................................... E23 Physical Activities .............................................................................................. E23 Off Campus Events ............................................................................................ E23 Events with Fire ................................................................................................. E23 Events with Alcohol ............................................................................................ E23 Ideas and Samples........................................................................................... E24 Dry Event Ideas ................................................................................................. E24 Sample Event Timelines .................................................................................... E25 Event Checklist .................................................................................................. E27 Last Minute Checklist ......................................................................................... E28 Policy Documents .............................................................................................. E29 Fundraising for Your Group ............................................................................ E30 Planning Your Fund Raiser Events .................................................................... E30 Corporate Sponsorship ...................................................................................... E30 How to Ask for Corporate Funding ..................................................................... E30 Who to Ask ........................................................................................................ E31 What to Ask For ............................................................................................................. E32 Events and Fundraisers E4 Introduction Event planning is a wonderful way to introduce and connect students to the University of Windsor community. The planning and implementation of successful events is often one of the most daunting challenges faced by student leaders each year. Given the myriad of variables that may contribute to the success or lack thereof of any given event, we understand the difficulties and obstacles that you will face. This workbook is designed to provide student event planners with clear and concise guidelines and expectations. It is meant to function as a means of communicating the objectives of the University of Windsor to your organization and to ensure the planning and implementation of successful, safe, inclusive and responsible events. We hope that it will serve as an invaluable resource as you embark upon your journey as a student leader! There are four main categories of events: 1. Educational (guest lectures, etc.) 2. Recreational (bowling nights) 3. Social (Bands, Concerts) 4. Cultural (Multicultural Days, Diwali) Goals The Windsor Workbook was developed to support student leadership and student sponsored activities that enhance student life at the University of Windsor. Event planning allows student leaders to actively contribute to the lives of their fellow students and enhances the quality of campus community, while allowing student leaders to develop skills and abilities that will augment their future career goals. It is our hope that this Workbook will encourage and enhance event planning initiatives, and ensure that all events are coordinated safely and responsibly. Objectives To ensure that students have the resources necessary for event success To ensure that events are organized in a safe and responsible manner To ensure the financial viability of events To ensure that all campus policies and procedures are adhered to To ensure that student groups are inclusive in their event planning To ensure consistency and cooperation among various campus organizations To make students aware of the fundamental values, rights and responsibilities associated with being members of the University of Windsor community, and the behaviors appropriate to this setting. Events and Fundraisers E5 Event Planning and Implementation Six Steps to a Successful Event Step One: Needs Assessment Asking yourself questions is a great way to determine what would most benefit your students. Are there any issues which are currently affecting my students? What are the needs, wants or concerns of my students? Then, using your answers to these questions, develop the goals and objectives you wish to accomplish with your event. Step Two: Idea Formulation Now that you know what you want to achieve, how do you select an event? Brainstorm ideas; write down everything you can think of Evaluate your ideas Don't forget the KISS Principle - "Keep It Simple Silly!" Remember to take into account the following factors: o time - permits/licenses o money - facilities and equipment o supplies and resources - what your students want o scheduling - risk assessment o accessibility requirements - security (if required) Step Three: Event Planning All events require a lot of organization. Be sure to ask the following questions: Who is involved? What is needed/required for this event? Where will the event be? When will it happen? How are you going to promote the event? Are there any policies or requirements that need to be adhered to? Step Four: Publicity This is one of the more important aspects of event planning. If you tell them they will come! Be creative to grab their attention! Start to promote your event early (the larger the event the earlier). One month before is a good benchmark. Events and Fundraisers E6 University of Windsor Event Calendar, Facebook Sites, and Student Pulse Posters/banners/flyers should include: o name of event o day, date and time o location o who is running/sponsoring the event o cost involved (if any) o who is invited to attend o accessibility symbol Don't forget to let your team know! Keep it simple and colorful Be original More information in Section E13 Step Five: Event Implementation Here are a few details to consider when getting your event ready to go. The Book the room and equipment in advance and confirm everything the day before (be aware of any equipment costs) Prepare the set-up and physical arrangements early. Don’t wait for your audience to arrive Remember Murphy’s Law...be prepared for any unexpected problems Have the appropriate number of trained staff and volunteers in attendance to help combat any potential problems Always be prepared for a large number of people Enjoy yourself! Step Six: Follow Up/Evaluation After every event, it is important to review what was successful and what could have been improved upon. Evaluating your events will only make you a better event planner. Remember, you aren’t finished until you tie up all the loose ends! Here are some helpful hints: Clean up after the event, and return any borrowed materials/equipment Remove advertisements promptly from all campus areas where they have been posted Complete a final budget and pay any outstanding bills Complete an event evaluation to add to your file for future reference. Good evaluations help with future events! Complete an incident form to document any situations that occurred Events and Fundraisers E7 Submit all signed waivers, incident forms, contracts, etc. to the appropriate reporting authority Encourage honest feedback from the participants and/or presenters Get feedback from your executive, student group and members of other groups Be encouraged by all events - they are all learning experiences Thank all helpers and guests in writing TIP: Remember to double check all applicable policies on advertising and posters to make sure that you don’t violate any! Budgeting for an Event Budgets are easy to prepare if you are organized and have a clear picture of what your group wants to accomplish through the event. An event’s budget should include the facilities needed for the event, and the expected expenses and revenues. Six Steps for Preparing a Budget 1. As soon as you decide to hold an event, sit down with your executives and plan out the year. 2. Once you have decided what you want to do, research the costs for the event. Try to think of all the costs needed to hold the event. Find ways of cutting costs and saving money. 3. Write down what these costs are gong to be. This will be the expenses from the event. a. It is best to get quotes and/or purchase orders for expenses, especially the major ones (>100) (i.e. conferences, large activities). b. We obviously understand that it is nearly impossible to get purchase orders or quotes for everything, especially for small items (i.e. fresh fruits for meeting) as prices change, but you should still try to be as exact as possible for stable items (i.e., timbits at $2 a box). c. Remember that this information may be used by the sponsors when deciding upon the budget and/or funding that you will receive, the more information that is provided, the less funding they can cut on grounds of you “padding your budget.” A well made budget is also useful, as it shows that you are a well run organization. 4. As an executive, sit down and brainstorm where you are going to get the funds to pay for your events. This will be your revenue from the event. Don’t overestimate the amount of revenue you think you will raise – it’s better to underestimate. Your revenue may come from a number of different sources, for example: a. Membership fees (a minimum of $2 per member) b. Money from your faculty Events and Fundraisers E8 c. d. e. f. Community groups or parent organizations Sponsors or donations from outside organizations Entrance fees to events, as well as advertising at such events Fundraising (e.g. selling merchandise, running events, holding a raffle, etc.) g. Funding from the University. 5. Compare your expenses with the revenue you are expecting. If your revenues do not equal your expenses, start cutting costs until you are certain that you can pay for everything. 6. Once your executives are satisfied with your outline for the event, begin booking dates and working on your ideas. A few budgeting tips Don't forget to save receipts when you spend money on behalf of your organization. Sometimes you can work with suppliers to get a deal. Make sure you know what's included in suppliers' cost estimates. For example, some suppliers include GST and gratuity, and others don't. Always set aside some money for misc. or emergency expenses. Reconcile your account each week to prevent financial errors. Look at past budgets if available. Regulations and Guidelines for Holding Events Event Approval All events organized by student groups on campus must be approved prior to implementation. It is imperative that those planning events follow the Student Event and Activities Risk Management Policy (SERMP). Groups and organizations must complete the Event/Activity Approval Form and a Primary Event Organizer Contract for each event. All forms must be submitted to the appropriate body or individual within each area for approval. Customized event forms can be used by ratified groups or areas on campus (e.g. UWSA, WIRC, etc.) and must be signed by a staff advisor or student union representative authorized to approve events. It is recommended that groups submit their event proposals at least 4 weeks prior to the event, to ensure that any necessary changes can be made. All event forms should remain on file for at least 6 years, in addition to all other applicable documentation, waiver forms, contracts and event evaluations. Events and Fundraisers E9 Groups must ensure that approval has been obtained before they begin planning an event. Events that have not been approved will not be covered by any Insurance Policy, and groups risk sanctions as well as potential legal consequences. Event Liability Despite the best of intentions and the most organized of plans, the likelihood of an incident during an event is always possible. However, preventative risk management steps can and should be taken to ensure the safest possible event. To ensure that groups are best prepared for every situation, and that funds do not have to be spent on costly damages and/or retribution for student injuries, groups are required to adhere to the Student Event Risk Management Policy. In the event that an incident does occur, Incident Forms must be completed by the Primary Event Organizer, detailing which individuals were involved and exactly what occurred. The form must be submitted to the staff advisor or student union representative within 24 hours of the incident, and should remain on file for at least 6 years. On-Campus Event Guidelines Complete the Student Event/Activity Approval form and obtain the necessary approval Ensure that you have adequate and appropriate insurance coverage Create a reasonable and realistic budget Book your room and organize your room set-up with Catering Services Alcohol service is available through Catering Services & The Basement Contact Campus Community Police to determine appropriate event support e.g. offofficers, ERT persons o Book your audio visual needs with the Centre for Teaching and Advertise your event to the rest of the group and membership Ensure that you have sufficient staff and/or volunteers (1:20 ratio) Ensure that all applicable university policies and procedures are followed Off-Campus Event Guidelines Complete the Student Event/Activity Approval form and obtain the necessary approval Ensure that you have adequate and appropriate insurance coverage Book the venue and organize your room set-up with the Off Campus Vendor Create a reasonable and realistic budget Events and Fundraisers E10 Book your transportation in advance and coordinate the necessary waiver forms, bus monitor and line monitor contracts Advertise your event to the rest of the group and membership Ensure that you have sufficient staff and/or volunteers (1:20 ratio) Ensure that all applicable university policies and procedures are followed Room Booking Procedures Rooms in the CAW Student Centre All Student Centre room bookings are done through the Info Desk. Call Dolly at ext. 3235 and your reservation will be booked immediately. Rooms on Campus All campus room bookings are done through Catering and Conference Services, in the basement of Vanier Hall. Call Ann at ext 3277 or Diane at ext 3276 for UWSA ratified groups. If a purchase order is needed, you will be required to come to the UWSA Office and authorize the payment. Once the VP Finance has checked to ensure that your account has sufficient funds, he/she will fax the PO to Catering and Conference Services to secure your room booking. Booking Food and/or Beverage The Basement can accommodate your next event and offers a selection of catering options. They have a private room for smaller events and projection screens are available throughout the venue. Catering and Conference Services is another food and beverage option for your semi-formal dinners, meetings, receptions, and dances on campus. Catering services Food Policy: Food Event Policy ANY EVENT OFFERING FOOD AND/OR BEVERAGE MUST BE BOOKED THROUGH CATERING SERVICES Outdoor Event Room Booking Regulations: Any group wishing to book outdoor space with or without food/beverage must get approval from Catering Services (ext. 3276 or 3277) to reserve the space. Note: Catering Services will first have to check with Facilities Services to ensure that there are no outdoor projects taking place at that time. Events and Fundraisers E11 If booking space outside the CAW Student Centre without food, contact Dolly Digou in the Student Centre at ext 3235. Room Capacity (type) Ambassador Auditorium 350 (banquet), 450 (lecture) The Basement 508 Student Centre Board Room 24 (meeting) Trillium 20 (meeting) Rose Room 40 (banquet), 50 (lecture) Oak Room 80 (banquet), 120 (lecture) Katzman Lounge 80 (banquet), 120 (lecture) Winclaire A 300 (banquet), 350 (lecture) Centennial 24 (banquet), 20 (meeting) Odette Room 104 350 (lecture) Moot Court 270 (lecture) Erie Hall Room 1120 450 (lecture) Education Room 1101 270 (lecture) *** Extensive or complicated room set-ups will be subject to an additional fee Events with Alcohol Groups should refer to the Campus Alcohol Policy for procedures regarding on and off campus events involving alcohol. All events must be run in accordance with the provisions of the Liquor License Act of Ontario. Due to the complex nature of alcoholic events, and the significant number of students who are not of legal age, groups are encouraged to organize “dry” events. A list of dry event ideas has been included (see Section E24). EANABs (Equally Attractive Non-Alcoholic Beverages) Keep in mind that a large number of people may choose NOT to drink alcohol, so EANABs should be available when alcohol is served. Examples include Virgin Daiquiris, Smoothies, Fruit Juices, Coffee/Tea, Bottled Water, Fruit Punches or Hot Chocolate. Internet Resource For fun mocktail recipes, visit http://www.lcbo.com/fooddrink/mocktailssearch.shtml Food Handling Guidelines Events and Fundraisers E12 Because the location of your event may be outdoors or away from proper refrigeration devices, the challenge becomes to store, prepare and serve food in a way that remains safe throughout the event. Hazardous Foods are generally protein products capable of supporting bacteria growth and can cause food borne illness, such as raw meat and poultry, eggs, fish and milk products. Non-hazardous foods do not normally contain bacteria and do not need to be refrigerated. These include dry goods, baked goods, popcorn, fruits and vegetables. 1 in 5 cases of food borne illness are due to Cross Contamination, which is the transfer of harmful bacteria from one food surface to another. How to prevent Cross Contamination: Separate raw foods from ready to eat foods during storage, preparation, transportation and display Food in storage must be: Off the ground and away from chemicals Food on display must be: Pre-packaged and completely enclosed Clean and sanitize all utensils after each use, i.e. cutting boards, meat slicers, serving spoons and worktables. BBQ Tips: Make sure that food is properly refrigerated and served to protect your guests from parasites and other contaminations. Always thaw meat and poultry in the refrigerator. Unused meat or poultry should be refrozen. Cook meats ALL the way through to prevent the spread of bacteria. Pass on Pink. Do NOT serve pink meat or poultry. If poultry is pink by the bone, cook it until the juices run clear. Store and handle foods SAFELY. Cover food with tin foil or plastic wrap. Keep HOT foods HOT and COLD foods COLD. Keep plenty of ice on hand. Use utensils to handle food, and always put food on clean plates. Always wear plastic gloves and remember to change gloves every time you change foods to reduce the risk of cross contamination. Do not prepare foods if you have a cut or open sore on your hands or fingers. Publicizing for Your Group The Importance of Publicity Publicity is one of the important elements of success in programming. Publicity can make or break program, yet too often publicity is the area in which we spend Events and Fundraisers E13 the least amount of time. There are several reasons why this may occur. First, we are convinced that we lack the ability to be creative. Secondly, we are unfamiliar with the resources that are available on campus. You do not need a great deal of artistic ability to start developing good and interesting advertisements for your programs. The Purpose of Publicity 1. Good publicity will stimulate interest and involvement. 2. Publicity serves as the means to reach your target population. 3. Publicity provides important information regarding your program. All Advertisements should contain 1. 2. 3. 4. 5. 6. 7. Time and date of event Place Name of the event Admission charge – even if its free Who’s involved and who’s invited (sponsor’s name) Any special information particular to your event Information on accessibility Arranging Publicity Location of Publicity There are a variety of possible areas where posters can be placed to get the best effect. Whatever area you may choose for poster display, make sure you obtain permission. Don’t forget to check for policies and regulations concerning advertising and posting before you begin the full campaign. Posting of Posters Put posters in high traffic areas On crowded bulletin boards, use color to help make your posters stand out. Don’t waste all this great advertising on just anyone. Target your audiences and advertise where they “hang out” When to Publicize It is important that you publicize in advance. Your publicity should be out at least one week before the activity takes place. Suspense publicity is a good means to handle advance publicity efforts. This involves putting out a small amount of publicity information several weeks before the event (i.e. “Do you know what’s coming in three weeks?”). Each week following, posters should supply a little more information. Suspense posters and Events and Fundraisers E14 table tents should be out 2 weeks before the event. Informal posters, representatives, newspaper articles and ads should be out 7-10 days early. Finally, a week prior to the event, specific information can be displayed as to time, place and what the event is. Publicity Tips for Events and Fundraisers! 1. Brain storm with your group for creative and ‘out-of-the-box’ ideas. 2. Create an artistic and visible logo which represents the THEME of your event. 3. Use innovative ideas while designing posters- style your posters cut them in different shapes; use BRIGHT and LIVELY colors 4. Use of FLIP CHARTS/TABLE TENTS to remind participants of the date, time and locations in a fun loving way can be very effective. 5. You can put posters on Bulletin boards and display cases to advertise programs. Distributing eye catching Balloons, Banners, colorful flyers in high traffic areas like the CAW can be very efficient. Putting posters in different University buildings can attract a lot of attention [check the University poster policy]. 6. Use of SIDEWALK CHALK POSTER’s on major campus routes can be appealing; it can also be a practical economic choice since it can be easily updated and can be erased once the campaign is over. 7. You can ask your professor’s permission to allow you to write the date/time/venue of your event on the board; this will at least make those in your class aware of your event. . 8. You can publicize your event on a greater scale by announcing it in the STUDENT PULSE- the UWSA’s weekly newsletter or with CJAM FM radio- both are our campus-based nonprofit community services!!! 9. Promoting and announcing your event in various Council meetings, staff meetings or with major university groups [example: VISA, SOS, clubs and societies]. Can also give your event a huge turnover. 10. Co-sponsor your event with other groups, this will draw more attention to your event and makes it more magnetic. 11. Spending personalized messages to potential people can be a bit time consuming but the ‘personal touch’ is most productive. 12. Use a combination of best results for dynamic, resourceful and imaginative approaches over time. Mechanics of Publicity It is all up to you, so be creative! Try to target the innovative and creative minds of those around you. To help you out, here is a list of common colours and their psychological “meaning”: Color: Meaning: Events and Fundraisers Red Orange Yellow Green Blue Violet Black Brown White E15 Calls to attention; dynamic, exciting, sensual. Good if you want immediate attention. Not good for long term use. Eyes tire of it most quickly. Witty, fun things, humor – used in cartoons. Not serious; associated with youth. Encourages clarity of mind; modern new ideas, positive colour Creates growth, organic. The more you see it - the more you like it. Healing color, soothing on the nervous system. Good for advanced advertising. Mind and intellect, relaxing, feeling of restfulness. Good for soothing people. **Navy is more exciting than regular blue when used with white** Never taken seriously. Lighter color. Good to underscore a point you are trying to make. Most serious, more formal, the most frightening Financial community. Evokes emotional security and stability. Not exciting; does not stimulate action. Restful. **use brown and orange for serious and direct messages. ** Striking when used with dark, crisp colors (navy). Innocence and weddings, newness, birth, creativity. Color Combinations Listed in order from the most to least readable are: Purple on Yellow Black on White Yellow on Black White on Black Purple on White White on Purple White on Green Green on White White on Red Orange on Black Red on Green Green on Red Yellow on White White on Yellow Red on White Black on Orange Get It Together Nothing sucks more than pouring all your heart into a program and seeing it underscore your expectations. Below are some helpful hints to help you succeed in the coming year. Winning Some Notice with Advertising - Newspapers Stall flyers Fake tickets in mailboxes -Napkins -Phone messages -Door hangers Events and Fundraisers - E16 Personalized invitations -Floor Meetings Magazines -Table Tents Buttons/pins -Balloons Banners -Elevator Ads Small designs taped to the ground -“Don’t read this” posters Sidewalk chalk -Laundry Room Signs Free stuff (especially food, ESPECIALLY if it’s home-made) Posters in unique places (room doors, ceilings, lounge TV, bathroom mirrors, etc) Dry erase markers/window paints on mirrors Calendar of events in a central location Puzzles that reveal important information/events Voice of Wisdom Remember to ask the building manager for permission before you start marking up mirrors and windows! Color and catchy slogans are the keys to successful advertising. Even with something as basic as a poster, be sure that you make it attractive and appealing to the eye. Simply posting words will probably not be enough to win you the attention you want, but with a little pizzazz, maybe the addition of some pictures or clipart, it’ll be tough for students to turn away from you. Internet Resource Here’s a great site for free clipart: http://office.microsoft.com/en-us/clipart/default.aspx Other Important Regulations Advertising and Sponsorship Regulations The promotion and advertising of events is restricted to events organized by ratified and recognized groups on campus. All advertising materials must be approved, and stamped if necessary. Posters must adhere to all building rules and regulations, and must be removed after they have expired. The promotion of alcoholic products, local establishments, brewers and/or distillers may only take place within licensed premises and must comply with other campus advertising policies. Sponsorship from these groups is permitted if approval has been obtained from the appropriate body or individual. Sponsorship for safe-drinking programs is permitted, provided the name of the program and its message take prominence over the name of the manufacturer. Campus Community Police Events and Fundraisers E17 Student groups are required to utilize Campus Community Police Officers for certain events held on campus. The number of Officers required will depend on the type of event, the number of participants expected, whether alcohol will be served etc. Police Officers can be requested through Campus Police, (x1234) and all costs must be absorbed by the student group hosting the event. Student groups may be required to review their security plans with the Director of Campus Community Police. University Parking Lots To utilize a university parking lot for an event, student groups are required to provide the following information to Parking Services: - - An event proposal form that has been approved (event forms should be signed by the appropriate authority) indicating that the group has sufficient insurance A plan to ensure the safety of all participants and spectators A plan to ensure the protection of personal and university property A crowd control/evacuation plan in the event of an emergency A plan to handle any medical emergencies Proof that the necessary licenses have been obtained The cost per lot per day is $125. If a student group is using the Parking Lot to raise money, and the funds are NOT being donated to a charitable organization, the cost per lot per day is $300 (3rd Party Fee). Sanctions Individuals and/or campus groups responsible for violations will be held accountable for their behavior and actions. Sanctions will be imposed at the discretion of the staff advisor or student union representative responsible for the student group. Repeated violations may result in further penalties and will be dealt with more severely. When planning an event, campus groups should be aware that certain behaviors may result in disciplinary sanctions. These include: - Hosting an event without approval Violation of approved event proposal terms and guidelines Violation of campus policies or procedures Disregard for appropriate risk management protocol Insufficient event staff, security persons and/or volunteers Other situations found to violate campus codes of conduct or policy documents Events and Fundraisers E18 Possible sanctions may include: Probation or suspension of a group’s ratification status Loss of recognition or deratification Financial penalties or a temporary suspension of funds Loss of event planning privileges – e.g. inability to book rooms, use oncampus resources Meeting with Vice-Provost, Students and Registrar or designate Other sanctions as deemed appropriate Emergency Procedures Murphy’s Law guarantees that if something can go wrong, it most likely will. Event planners who keep this in mind are usually the most prepared and best equipped to handle any situation that may arise. If an event has been well planned, and staff/volunteers are familiar with safety and security procedures, you should be able to run and implement the safest event possible. The following document outlines some procedures to handle potential situations and emergencies you may come across during an event. In the event of any emergency or need for First Aid, contact Campus Community Police at x1234 and the Emergency Response Team at x3940. Pre-Event Procedures Prior to any event, precautionary measures that should be taken include: Review the fire regulation and building capacity policies for the event location Check the event site to ensure it is fully accessible Obtain a cellular phone and distribute the number to all event staff Design a means of communications for all staff – utilize headsets if possible to remain in constant contact Hold a training session for all staff/volunteers before their shift, reviewing the entry/exit points, safety equipment, and emergency procedures Create a rotation schedule for all security persons, ensuring staff have been assigned to all areas of the venue Place staff in strategic areas so they can quickly respond to all situations Ensure staff persons are dressed so they are clearly visible Conduct a final venue check before the doors open to ensure everything is ready Entrance Procedures Events and Fundraisers E19 To ensure a smooth entry process for event participants: Stagger event entry and use barricades to avoid areas of high congestion Arrange for adequate admissions areas to prevent long lines Utilize good signage outside the venue to indicate the doors that are accessible At least 2 line monitors should supervise the entry line into the event, to keep the line calm and orderly Door staff should work in pairs, with one person checking Identification Cards/wristbands, and the other taking tickets and admission fees One staff person should keep track of the number of people within the venue, to ensure attendance does not exceed building or room capacity Once capacity has been reached, stop admitting people immediately Ensure the entrance is accessible for all participants, keeping in mind various accessibility requirements and needs (e.g. wheelchair access) Medical Emergencies A medical emergency can include everything from a bloody nose to a seizure. Event planners should undergo First Aid training and a First Aid kit should always be kept on site. Assess the situation to determine what needs to be done Bring the injured person to an isolated area for treatment Keep them calm and get all of the details surrounding the incident Have staff members coordinate crowd control Be prepared to evacuate the venue if circumstances warrant Crowd Control It is important, especially when planning large events that crowd control strategies are devised to maintain control of the event and the environment. Event staff should rotate throughout the venue, especially within areas that hold large numbers of people Event staff should be located at each exit point, to keep track of the number of people that have left the event Exit staff should inform the entrance staff about how many people can be admitted into the event, to keep the flow of event participants relatively stable If staff cannot safely supervise a large number of guests, door staff should wait until the crowd thins before more people are able to enter Having numerous concession stands can prevent long lines and congestion problems Events and Fundraisers E20 Fire and Fire Hazards Event staff should be able to identify and respond to fire or safety hazards. Should a fire occur, people will look to you and your staff for assistance. Before the event, staff should know where fire alarms, exits and equipment are located Event staff should be assigned specific duties (e.g. crowd control) and know what to do in the event of an emergency If smoking is prohibited within the venue, be alert for people smoking or throwing cigarettes into trash cans If a fire is detected, pull the nearest fire alarm and start evacuating the area Staff should ensure that all patrons have left the area safely Keep people away from the fire and clear an access route for fire personnel Keep people calm and ensure medical attention is provided for those who need it Speak to the Police and Fire Personnel regarding all event details Excessive/Under-Age Drinking The risk level for an event always increases when alcohol is involved, as people are more apt to engage in unsafe behavior. Event planners should always undergo Smart Serve Training prior to an event to help them better understand the legal requirements of alcohol service. Staff should keep an eye on dangerous areas such as stairs, balconies or hallways Bartenders and servers should know how to detect intoxication and what quantities of alcohol can be legally served to event participants Individuals that display signs of intoxication must be cut off immediately If an event is all-ages, a wristband policy must be implemented and monitored All staff should monitor the behavior of all attendees, especially those underage Event planners must abide by the provincial liquor laws when planning events with alcohol Poor Weather Conditions Wind, Rain, Snow or Sun can adversely affect the success of your event, as people often cannot withstand the elements for very long and the weather is one of the hardest things to predict or control. Events and Fundraisers E21 Check the Weather Report prior to any outdoor event Arrange for an alternate indoor venue if required Always ensure water is available when holding an outdoor event during warm weather Shaded areas should be created for those who want to get out of the sun Minimize sun time by holding the event later in the day or for shorter time periods Remember that people often won’t notice heat/sun stroke until it hits them Altercations Altercations can always occur, especially when an event is quite large and alcohol is being served. Look to your team for support to diplomatically handle the situation Don’t be condescending or aggressive. Hostility will only make the situation worse If you feel uncomfortable in any situation, ask for help or contact Campus Community Police Campus Community Police should remove the person causing the altercation from the area Give someone a chance to stop what they are doing, forgive and forget, or sober up Individuals who continue to be a problem should be ejected Ejection Procedures Ejecting event patrons should only be done by security staff (Campus Community Police) and only as a last resort. Do not hesitate to eject belligerent, insulting, threatening, or hostile individuals When someone is ejected, it should be done quickly and quietly Allow the person to leave on his/her own. If (s)he refuse, contact Campus Community Police Report the time and description of the person ejected to the door staff and the primary organizer Post-Event Procedures Responsibility for event participants does not cease once they have left the event venue. Injuries or damages that occur after the event has concluded can become the responsibility of the student group and event staff. To protect the safety of event participants, you can: Events and Fundraisers E22 Contact Walksafe to walk students home or to their cars Call Cabs or arrange for transportation after the event Campus Police should be located outside the event to prevent any damages and the consumption of the alcohol outside the event venue Complete an Incident Report for any major/minor circumstances that occurred Report all outstanding event details to a staff/student advisor Risk Management Checklist All Events Volunteer ratios should be 1:20 depending of the nature of the event. Consider the community surroundings. For instance, what are the city by-laws or campus rules with regard to noise? This is important to consider if you are in a building or using the grounds around a building, especially residence buildings. Does your event conflict with any other mandatory event or holiday? Have you used the correct language on your posters and other means of advertising? Is your advertising discriminatory? Are your safety and security plans clearly outlined? Is your event inclusive and accessible? Have you planned appropriately for your target group of participants? Is your event conflicting with any laws of the land, objectives of the university or by-laws within your organization? Have you accounted for where you are to safely store all cash on site and how to keep an inventory of product or tickets being sold? Have you accounted for the elements of nature such as long exposure in the sun, wet slippery conditions or thunder/lightning storms? Water Events Are the games/activities to be performed clearly outlined? How will you ensure that water guns are filled up using water only? Is there going to be a mass amount of water in one area that could lead to injuries, horseplay or electrical concerns? Are there any areas that could be damaged by the use of water, such as computers, documents, etc? Does your event run the risk of personal property being jeopardized, such as clothing, books, etc? Have you arranged for the Emergency Response Team to be present? Where is your water source coming from, and who has access to it? Have you clearly outlined boundary lines where water can and cannot be used? Scavenger Hunts Do you have a list of items to be found? Has this list been approved by the appropriate people? Is the list appropriate? i.e. no stealing Have you set parameters for the event as well as a timeline? Events and Fundraisers E23 Do you have a group leader? Food Events Did you plan for enough food per person? Have you considered all dietary needs? (vegetarians, vegans, allergies) Are the individuals preparing the food trained in food preparation? e.g. using separate grills/utensils for meat and vegetarian products Have you kept the food items refrigerated and away from animals? Has food storage and transportation been taken into account? Have you cleaned up the extra waste and garbage from the event site? Physical Activities Have you recruited volunteers with First Aid training and/or contacted ERT? Have you provided, signed and collected all waivers? Have you provided food and refreshments for participants? Off Campus Events Has transportation been arranged? Do you have 2 bus monitors per bus? Have you provided appropriate training to all of the bus monitors? Do you have barricades for loading the bus for trips with over 200 people? Have you checked to ensure no one is boarding the bus with alcohol? Have you clearly stated to people that upon request, their bags can be checked to view their contents? Have you provided, signed and collected all waivers? Is alcohol accessible at the event? Are all participants over the age of 19? Remember that there are bars in bowling alleys Is the venue accessible? Have you visited the venue to confirm all of the finer details? Have you signed a written agreement with the venue? How will you ensure that all participants return with you from the event? NO Events with Fire Events with Alcohol Have you obtained approval to hold an alcoholic event? Is the venue licensed? How will you ensure that only participants of age will be drinking? Remember, using wristbands is not flawless Do your staff/volunteers know that they are required to remain sober throughout the event? Have you hired Campus Community Police Officers? Have you contacted ERT? Is your event causing inconvenience or concern to any members of the community? Have your staff/volunteers received the appropriate training prior to the event? Events and Fundraisers E24 Ideas and Samples Dry Event Ideas This is a list of events that have been offered in the past. Feel free to use these event ideas, or come up with your own! -Playfair -New Student Orientation -Bowling and Billiards Night -Student Council Introductions -Commuter Café -Library Tour -Pita Pizza Social -What You Need to Know About Parking -Faculty and Staff Meet & Greet -“Wizard of Oz” Scavenger Hunt -Ultimate Frisbee -Aquatic Splash Fest -Indoor Miniature Golf -Pre Law Basic -Paintball/Laser Tag Night -Back to School BBQ -Haunted Hike -Picnic in the Park -Miniature Golf -DJ Competition -Picture Scavenger Hunt -Stand-up Comedian Night -Winter Carnival -Mardi Gras Masquerade -Game Show Night -Hot Cocoa and Cider Night -Much Music Video Dance Party -Woodstock Music Festival -Shinerama Day -Ski Trip -Outdoor Concert -Karaoke Night -Hub Night -Off-Campus Survival Tips -So-you-want-to-Volunteer Fair -Board Game Tournaments -Bagel Brunch -Indoor/Outdoor Movie Night -Music Ensemble -Where’s Waldo Campus Tour -Club Fest -Community Campfires -Student Employment Info Fair -Campfire Sing-a-long -Student Organization Info Fair -Banner Making Contest -Giant Twister -Play Day -Trip to the Conservation Area -Ice Breakers -Meet the Exec -Meet the Dean -Outdoor/Indoor Concert -Grape Juice and Cheese Night -Coffee House -Lounging with the President -Mini Olympics -Meet the Pres in Res -Society vs. Society Competition -Early Bird Swim -Amateur Photo/Art Show -All-you-can-eat Pancake Breakfast -Wet and Wild Finger Painting -Group Fitness Class -Photo Scavenger Hunt -Outdoor Frisbee -College, Faculty, Program Meeting -Volleyball in the Student Centre -Corn Roast -Lecture Speaker Series -Luau Night -Psychic Expo -Computer Games Night -New Student Reception -Grocery Store Run Events and Fundraisers E25 Sample Event Timelines The following timelines are your guide to successful event planning. This is an invaluable resource to help you remain on track as well as ensure crucial details are not forgotten. TASK - Sit down as a group/executive to set goals for the year or the semester - Brainstorm various event ideas - Decide what events the group will run according to the funds available - Determine tentative event dates, times, locations and budget allocations - Contact staff advisors or student union reps to get feedback, assistance and keep lines of communication open - Keep group members informed of all event planning progress - Determine who the event will target (Residence/off campus/all ages, etc.) - Select a room/venue for the event - Submit an Event Proposal and Primary Organizer Contact for approval - Determine event staff requirements (may include Campus Police) - Create a checklist of required items/supplies/equipment - Get quotes for any needed materials - Create a preliminary budget - Determine how you will promote and advertize the event - Determine your power/electrical needs - Ensure event approval has been obtained before planning continues - Arrange for transportation if required - Select the food/beverages to be served - Order any items/supplies/equipment - Design and produce publicity materials - Request donations or sponsorship - Request licenses/permits if required - Review and sign any vendor contracts - Review Emergency Procedures - Prepare Invitations (optional) - Begin advertising and promotions - Send out invitations to all guests and TARGET DATE Beginning of the Year/ Semester 8 weeks prior to Event 4 Weeks before the Event 3 Weeks before the Event 2 Weeks before the PERSON RESPONSIBLE DONE Events and Fundraisers group members - Begin ticket sales if required - Confirm the room/venue and set-up - Inform the media about the event - Conduct a site check of the location - Determine the maximum capacity of the room/venue - Identify all fire exits and fire equipment - Ensure a first aid kit will be on site - Request Campus Police Officers and event staff as per the event proposal - Organize security protocol in conjunction with Campus Police (i.e. rotations/entry/exit procedures) - Make rain/back-up plans - Finalize all event details - Finalize the number of people attending the event - Hire or recruit staff and volunteers to assist with the event - Conduct a Training Session for all staff and volunteers, including all bus and line monitors - Confirm that all supplies were ordered and will arrive on time - Create a guest list for the event - Create backup plans if things don’t go as planned - Purchase any last-minute items - Organize supplies for the event (e.g. Change floats/pens/hand stamps, etc.) - Ensure that all staff and volunteers know what time to arrive - Prepare the necessary waiver forms - Create visible signage for the entrance E26 Event 1 Week before the Event Day before the Event Events and Fundraisers E27 Event Checklist 1. Date/Time Date for Event Time Rain date/snow date 2. Facilities Location Anticipated attendance If event is being held outside: rain plan, alternate site, alternate date, and/or plan for cancellation Confirm reservation of location & date with Special Events Manager 3. Food Service Number of people to be served Reception Dinner Luncheon Breakfast Refreshments/snacks Buffet service Wait staff Attendant Bartender Wait Staff/Attendants/Bartender service fee Linen China Plastic ware Skirting for panel and/or information tables (check manual for fees) Wine/beer - Permit needed, depending on location to be served – apply 6 weeks in advance. Contingency plan Dietary concerns 4. Event Program Guest Speaker(s) Time speaker will speak and the length of speech Presentation(s) Timing of food service 5. Buildings & Grounds Set up/breakdown Coat racks Events and Fundraisers E28 Recyclable/Trash receptacles Podium Flags and poles Easels 6. Table Decorations/Necessities Tables Chairs Candles (only where permissible) Vases Table numbers, reserved signs, and place cards Other decorations - balloons, ribbons Centerpieces for reception tables Dinner tables Podium (in front of) Plants 7. Design and Printing Fee for design concept and package Advance announcements Invitations Programs Promotional flyers Posters Tickets Place cards Signs Registration packets Name tags and holders Any other printed materials Last Minute Checklist Day of the Event: The Primary Organizer should be first person there and the last person to leave Arrive a few hours before the doors open (depending on the set-up required) Pick-up, set-up and test all equipment Complete all set-up/decorating arrangements Have all volunteers and staff arrive early to sign any necessary contracts and waivers (these should remain with the Primary Organizer) Assign duties to each person, and make sure that everyone is aware of their responsibilities and where they should be located Establish a system of communication between all event staff Ensure that you know where all of the fire exits are located Ensure that all event staff are highly visible (red/yellow/orange t-shirts work best) Events and Fundraisers E29 Meet the guest speaker or performer if any (be prepared to introduce them) Conduct a final safety check of the room/venue before the doors open Have some incident forms on hand RELAX and HAVE FUN!!! Policy Documents The following University of Windsor policies are applicable across campus and must be adhered to at all times, in addition to those set by university divisions, departments, and student governments. Students and student groups are encouraged to review the below documents to ensure that they are informed about all applicable requirements. Internet Resource All of the policies below can be found on the Student Development & Support webpage: www.uwindsor.ca/sds /eventplanning POLICY DESCRIPTION Student Code of Conduct Catering Services Policy Campus Alcohol Policy Student Event and Activities Risk Management Policy Human Rights Policy The rights and responsibilities of students as members of the University of Windsor community Guidelines and procedures regarding the planning and coordination of student events held on campus that involve food and/or alcohol Rules and regulations regarding the service of alcohol during events on and off campus Requirements detailing the acceptable risk management procedures for all student events on and off campus Policy detailing the protection and rights of faculty, staff and students within the University of Windsor community Events and Fundraisers E30 Fundraising for Your Group Planning Your Fund Raiser Events Set a goal – how much money you want to raise. Ask for suggestions from your members as well as from executives. What do the members want to do? Brainstorm for ideas. Involve all segments of your group, not just the officers. People contribute to what they create. Get as many volunteers for your project as possible. Make sure they understand the cause and are willing to contribute their time and effort. Find out what has been done before. What worked? What didn’t? Why? How can you improve? Check into local and provincial regulations. Check university policies. Determine your market: college students, community, parents, etc. Know your overhead. Advertise wisely. Let everyone know your expectations in advance and update on progress. Recognize everyone involved in the planning and implementation of the fund raising project. Reward those who achieve. Thank supporters. Give your big donors some kind of tangible reminder of how they contributed to a good cause. Create and maintain good will with these contributors, because they will tend to help in the future. Complete a written evaluation or report. Make sure you include: o Contact names, addresses, and phone numbers o Time lines and important dates o Suggestions of things to do differently Corporate Sponsorship One of the best ways to increase fund raising efforts is to obtain corporate sponsorship for an event, either through underwriting or direct contributions from companies. Corporations will help to fund an event if it is in their marketing plan. Are their customers likely to come to this event? Will sponsorship in an event help them attract new customers and get their name seen? How to Ask for Corporate Funding (e.g. from Pizza Pizza, Salon 101 etc.) Plan far in advance. Most corporations plan their donation budgets six to twelve months in advance. Talk to a company as early as possible. Do not expect to get donations in a month. Events and Fundraisers E31 Try to target a specific company who could definitely benefit from your cause rather than sending out blanket letters to everyone. By matching your cause and the company, there are better chances for a positive answer. Learn as much about the organization you are soliciting before you actually ask for a dime. Knowledge of the company, their products and services, and their past charitable events will help see if they are the right match for you. Address your pitch letter to the person in charge. Do NOT just write “To Whom It May Concern” or “Dear Sir/Madam.” Call and obtain the person’s appropriate name and title. Put your proposal in writing. Enlist the help of your marketing and business majors to write the proposal in marketing terms. State your cause in terms of benefits to the company. For example, a $25 ad in an ad book or a $25 poster that is going to be seen by 1,000 students at an event is inexpensive advertising for even small businesses. Also make sure you mention in your proposal how you would advertise the company’s name. Who to Ask Since so many organizations are in need of the same kinds of donations and will be asking the same companies, it is a good idea to think of all the different possibilities. Your best efforts will be made with those firms and companies that primarily market their products or services to college-age students. Some examples are: Businesses located around campus are good, but sometimes they are overused and get approached a great deal. Be creative. Fast food companies (e.g. Harvey’s etc.). You may need to ask the local manager or may need to write their district office. Many local fast food chains will provide free punch and drink cups if you are having a sporting event or project to benefit a local charity. Real estate companies that specialize in rentals to college students. Beauty supply distributors. Beauty shops may get ten requests for free gift certificates, but the distributors that sell them their products may not get any requests. As for the distributor’s name and address, contact them directly. Soft drink companies. Look for the local distributor. Sportswear and clothing manufacturers. Health clubs. Cosmetic companies. Events and Fundraisers E32 What to Ask For Product: Straight-product contributions for samples to give to participants or for door prizes. Most companies have their products in trial sizes just for this purpose. Printing: Underwriting the cost of printing posters, flyers, or t-shirts. In return, you will put their name and logo on all printer material. Ads for Ad Books, Calendar or Program: Sell ad space in a campus calendar or program that is given out at the event you are sponsoring. You may want to give companies who donate products or supplies and materials free ads. At an Event: Hang ads with logos on banners or posters for a fee. This is an excellent source of income at sporting events or anywhere there is a place to hang a poster during an event. NOTE: Make sure you are prepared with a back-up plan so that even if you do not get the funding, you will have some other fundraising ideas to fall back to.