1668 Corey Wood Circle, Tallahassee, FL 32304, rachelgpye@yahoo.com, 786-691-8079
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To secure a position where my practical and formal knowledge can be utilized to enhance high quality performance and education in the community.
EDUCATION
2012- Present
2006 - 2011
Nova Southeastern University Ft. Lauderdale, FL
Master of Human Service in Child Protection
Concentration: Public Health and Child Protection
Florida Agricultural and Mechanical University Tallahassee, FL
Bachelor of Science in Health Science
Concentration: Physical Therapy
COMMUNITY INVOLVEMENT
2010-2011 Graduate Assistant Coach, FAMU Women’s Tennis
2009-Present Habitat for Humanity –Member
2008-Present National Council of Negro Women, Member
1998- Present United States Tennis Association (USTA), Member
08/2005-10/2005 Volunteer Tennis Instructor, Ingram Park
PROFESSIONAL EXPERIENCE
October 2013-Present Florida Department of Children and Families
Abuse Counselor
Tallahassee, FL
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Responsible for providing referral and resource information for callers reporting child or vulnerable adult abuse, sexual abuse, neglect, family conflict, suicide, battered women, rape, youth in conflict, life crisis, addiction, and recovery.
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Establish reasonable cause to suspect harm of children and vulnerable adults based on FL Statute in regards to abuse, neglect, and exploitation.
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Create and or document allegations of abuse or neglect provided by Florida’s residents and mandated reporters.
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Adherence to policies and procedure provided by state law on reporting abuse and neglect.
Summer 2013 FIU Center for Children and Families
SPP- Lead Counselor
Miami, FL
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Ensure safety, well being, and treatment of adolescents with mental health, learning, attention and behavior problems
 Provide neutral and corrective feedback on children’s misbehavior
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Provide a consistent, warm, positive climate for children
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Participate with and supervise counselors in daily activities
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Write treatment summaries for adolescents in treatment program
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Oversee daily operation of group discussions and activities
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Observe and provide feedback to counselors when necessary
2012-Present Miami Dade County Public Schools Miami, FL
Interventionist- Mathematics
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Deliver effective, high quality instruction in mathematics
 Maximize students’ potential for intellectual and social/emotional growth (regardless of academic history)
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Utilize innovative instructional strategies
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Design new/challenging curriculum
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Engage students in life-long learning approaches
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Review student data, conduct ongoing formal and informal assessments to determine academic needs in math.
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Assist teachers and administrators with identifying students in need of math intervention and report on their progress.
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Assist in planning, facilitating, and conducting math staff development.
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Work with individual and small groups of students needing math intervention.
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Plan and use appropriate instructional and learning strategies, activities, materials, and equipment that reflect understanding of the learning styles and needs of students assigned.
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Provide learner-centered instruction
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Attend and participate in faculty meetings and serve on staff committees as required.
2012 Cool Kids Learn Inc
Site Supervisor
Miami, FL

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Coordinate all on-site activities related to the out of school program
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Develop and implement effective discipline practices, within the guidelines of CKL
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Ensures the safety and security of children at all times; supervises on site personnel and delegates responsibilities to staff
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Maintains accurate records of each student
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Collects and accounts for program fees
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Communicates effectively to parents the policies, responsibilities and special events of the program
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Assist in organization, preparation and execution of a variety or indoor and outdoor activities including academics, games, sports, and crafts
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Supervises all on-site personnel including teachers and recreation staff
2012 Cool Kids Learn Inc
Academic Guide
Miami, FL
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Oversee the operations at a single Cool Kids Learn after-school program location
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Handle student oversight, safety and discipline
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Maintain student sign-in/sign-out forms, student registration forms and attendance sheets.
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Assist with teacher instruction; supervise all children at all time while engaged in meaningful activities.
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Teach the designated physical fitness, nutrition and social skills curriculum
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Provide support to students with mental and health related issues.
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Spend time outdoors with students completing outdoor game tasks.
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Lead both indoor and outdoor activities.
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Work with other site staff in meeting student needs, and making the experience fun, innovative, and a learning process.
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Participate with weekly meetings with other site staff.
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Prepare detailed lesson plans as appropriate and ensure the quality and safety of the experience for the students in the program.
 Be available to answer parents’ questions and concerns about their child
2011- 2012 PRC DirecTV Commercial Miami, FL
Customer Service Representative
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Answer phones and respond to customer requests
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Sell products and place orders in computer system
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Provide customers with product and service information
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Transfer customers calls to appropriate staff
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Identify, research, and resolve customer issues
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Research billing issues
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Responds to general customer inquiries and customer complaints
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Project a professional company image through phone interaction
Summer
2009-2011 Greater Miami Tennis and Education Foundation Miami, FL
Tennis Instructor
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Educated clients on physical and mental aspects of tennis performance
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Oversaw implementation of upper level management goals for youth programs
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Advised administration of best practices for youth player development
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Organized original physical drills designed to improve mental and athletic aspects of tennis performance
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Advised clients of best off training and nutritional practices for match and recreational play
05/08-09/08
His House Children’s Home
Miami, FL
Intern
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Assisted with at-risk children who dealt with abuse and abandonment in their families that has caused serious emotional disturbance in their lives
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Lead children support groups on topics such as violence, feelings, and safety.
Assisted with child care while providing empathy to the children by understanding the dynamics of their stressful situation dealing with poverty, domestic violence, and substance abuse situations.
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Facilitated group meetings after group support sessions and assessed the various situations with the lead social worker.
Assisted children with creating life plans after and during their transitions.
2007 - 2008 Greater Miami Tennis and Education Foundation Miami, FL
Administrative Assistant
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Performed a variety of administrative and clerical duties necessary to run the organization efficiently.
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Served as an information and communication manager for the office.
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Planned and scheduled meetings and appointments
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Organized and maintained paper and electronic files.
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Managed projects.

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Conducted research
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Disseminated information by using the telephone, mail services, Web sites, and e-mail
Awards
/
Recognition/Certifications
2012 Department of Children and Families Child Care Certified
2012 First Aid/CPR Certified
2009 & 2010 All Conference (MEAC) 1 st Team- Women’s Tennis
2006-2010
2006-2010
Athletic Scholarship, Division I- Tennis
FAMU Women’s Tennis Most Valuable Player, Letter Winner
2006-2010 Florida Bright Futures Scholarship Recipient
2006, 2007 Five Star College Recruit
2006
2005 & 2006
All Dade County Scholar Athlete
All Dade 1 st Team, Tennis
2004 2005
2000-2006
Qualifications
Nationally Ranked USTA junior player
Ranked Top 20 and higher USTA, Florida Section
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Knowledge of various Social Services available to individuals of all backgrounds
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Capable of working with families who have severely emotionally disturbed children
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Knowledge of DCF Licensing procedures
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Knowledge of budgeting, collecting program fess and correctly documenting figures
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Expertise dealing with individuals of varying capacities, social economic status
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Utilizing impeccable communication skills and team working skills
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Experience with forming daily schedules for staff and students including school related work and program related activities
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Experienced with computer software such as Microsoft Word and
Excel, PowerPoint
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Knowledge of Florida Statute on Abuse and Neglect
References
Ashanti Firsher 850- 559- 3089
Robert Flader 305-479- 7681
Rochelle Goldthreate 615-500-8781
Donna Stewart 305-788-4257