OCSUP 102 ORAL COMMUNICATIONS Fall 2012 INSTRUCTOR: Nancy Reller, Master of Arts in Management OFFICE: Main Building Second Floor – Office #37 CONTACT INFO: 509.529.5959 nancy.reller@wwcc.edu OFFICE HOUR: 10:30 – 11:30 a.m. (Monday - Friday) TEXTBOOK: THINK Communication by Engleberg & Wynn 2011, Allyn & Bacon ISBN: 13:978-0-205-76649-9 GRADING: Mandatory Projects & Online Tests Attendance/Participation Students must complete all assignments in order to pass the class. COURSE CONTENT: Emphasizes the development of content and relationship skills for effective oral communications in the workplace. Topics include oral communication skills, interpersonal communication skills, effective listening, and intercultural communication. ATTENDANCE: Class attendance is required. There will be discussion, team projects, exercises, and activities every day. Please call or email if you will be absent. PARTICIPATION: This is a communications class; therefore, all students are expected to participate. Come prepared to focus on classroom activities. Students will be given a daily participation grade EXPECTATIONS: Respect for others is expected. Please give your undivided attention when others are speaking. INDIVIDUAL PROJECTS: Business Interview Presentation, Student Presentation, Final Project GROUP PROJECT: Ice Breaker To request accommodations related to a disability, contact Claudia Angus, Ph.D., Coordinator of Disability Support Services, at 527.4262 or email claudia.angus@wwcc.edu WEEK/DAY CLASS DISCUSSION & PROJECTS COMMUNICATIONS LESSONS HOMEWORK Week 1: Tuesday Introduction to Oral Communications Importance of Oral Communications in the Workplace Read Chapter 1 Test Due Wed Online Thursday Discuss Chapter 1/Activities pages 4, 6, 14, 19 Part 1 Think Communication: Communication Read Chapter 2 Test Due Mon Online Week 2: Tuesday Discuss Chapter 2 / Activities pages 28, 32, 33, 40, 41 Understanding Your Self Read Chapter 3 Online Test Due Wed Thursday Discuss Chapter 3 / Activities pages 47, 52, 61 Adapting to Others Read Chapter 4 Test Due Mon Week 3: Tuesday Student Icebreaker Discuss Chapter 4 / Activities pages 73, 79, 83 Listening and Critical Thinking Read Chapter 5 Online Test Due Wed Thursday Student Icebreaker Business Interview Presentations / Discuss Chapter 5 Verbal Communication Read Chapter 6 Test Due Mon Online Week 4: Tuesday Student Icebreaker Business Interview Presentations / Discuss Chapter 6 Nonverbal Communication Read Chapter 7 Test Due Wed Online Thursday Student Icebreaker Business Interview Presentations / Discuss Chapter 7 Read Chapter 8 Test Due Mon Online Week 5: Tuesday Student Icebreaker Business Interview Presentations / Discuss Chapter 8 Improving Personal Relationships Read Chapter 9 Test Due Wed Online Thursday Student Icebreaker Business Interview Presentations / Discuss Chapter 9 Professional Relationships Read Chapter 10 Online Test Due Mon Week 6: Tuesday Student Icebreaker Business Interview Presentations / Discuss Chapter 10 Part 3 Think Group Communication: Working in Groups Read Chapter 11 Online Test Due Wed Group Decision Making and Problem Solving Read Chapter 12 Online Test Due Mon Planning Your Presentation and Content and Organization Read Chapter 13 Online Test Due Wed Language and Delivery and Speaking to Inform and Persuade Read Chapter 14 Online Test Due Mon Thursday Student Icebreaker Business Interview Presentations Discuss Chapter 11 Week 7: Tuesday Student Icebreaker Business Interview Presentations / Discuss Chapter 12 Thursday Student Icebreaker Business Interview Presentations / Discuss Chapter 13 Human Part 2 Think Interpersonal Communication: Understanding Relationships Week 8: Tuesday Student Icebreaker Student Presentations / Discuss Chapter 14 Student Presentation Evaluations Read Chap 15 Online Test Due Wed Speech Preparation Thursday Student Icebreaker Student Presentations / Discuss Chapter 15 Student Presentation Evaluations Read Chap 16 Online Test Due Mon Speech Preparation No Class November 19 – 23, 2012 Week 9: Tuesday Student Icebreaker Student Presentations / Discuss Chapter 16 Student Presentation Evaluations Thursday Student Icebreaker Student Presentations Student Presentation Evaluations Speech Preparation Week 10: Tuesday Student Icebreaker Student Presentations Student Presentation Evaluations Discuss Final Project Speech Preparation Final Project Thursday Student Icebreaker Student Presentations Student Presentation Evaluations Speech Preparation Final Project Week 11: Tuesday Student Icebreaker Student Presentations /Final Project Due Thursday Student Presentation Evaluations Final Project Speech Preparation Online