Equalities Impact Assessment Summaries 2010 - 2011 Lewisham is a diverse community made up of many different groups and individuals. We value diversity and believe it essential to try to understand the different contributions, perspectives and experience that people in our community have. We also recognise that there are many forms of discrimination affecting peoples lives. We know that some groups of people generally experience more discrimination than others. To ensure that our services do not discriminate against or adversely affect any equality group differently, we undertake Equalities Impact Assessments (EIAs). Towards the end of 2011, Lewisham Council changed EIAs to be called Equality Analysis Assessments. This change came in after these EIAs were completed, therefore for the purpose of this document they are referred to as EIAs. An EIA is the process of systematically analysing a proposed or existing policy or strategy. This analysis should identify what effect, or likely effect, will follow from the implementation of the policy, for different groups in the community. Similarly, it can be the process for analysing the impact of delivering a service or function on different groups in the community. EIAs should be used, as far as possible, to ensure any negative consequences for a particular group or sector of the community can be eliminated, minimised or mitigated by other measures. Below are the EIA summaries for all EIAs undertaken between 2010-11. For further information on any of the reviews please contact the named officer at the end of the summary sheets. Contents Page No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10 11. 12. 13. 14. 15. 16. 17. 18. Title Close Amersham EY Centre Closure of Kirkdale Centre Community Neighbourhood Safety Service Community Wardens Service Early Intervention Economic Development Budget Saving Fairer Charging Front Office Redesign Fuel Poverty Lewisham Arts Service Lewisham Town Centre Area Action Plan Letting of 31/31 Winslade Way Library & Information Service Main Grants Programme Not in Employment, Education or Training Reduction Removing cash – phase 1 Reduction in sport funding to voluntary sector organisation School Improvement Team Lewisham’s Equality Impact Assessment Summaries 2010-11 Pg. 3. 7. 9. 11. 14. 16. 20. 23. 29. 32. 35. 36. 38. 41. 43. 46. 48. 51. 2 Name of Review: Period of Review: Date review signed off by DMT: Close Amersham Early Years centre, and reduce budget of remaining 3 centres October 2010 - February 2011 February 2011 Scope of the review: Close Amersham Early Years Centre in 2011/12 based on the fact that two of the four centres received a good Ofsted report, one received an outstanding Ofsted report, and Amersham was judged satisfactory. The Amersham building also needs further capital investment; Value for Money at Amersham is poor. There is sufficient alternative childcare in the local area. Research the possibilities of reducing the budgets of the remaining three centres to make them sustainable and independently viable, and as a result: Seek for an alternative delivery arrangement during 2012 – 2014; this could either take the form of (1) being offered out to the private and voluntary sectors via a tendering process; or (2) a takeover as part of a management buy-out or staff co-operative process, or (3) closure as a final resort. Review team: Lyn May, Head of Children’s Centres, Childcare and Play service supported by: Robert Hodges, Policy Officer, Commissioning, Strategy & Performance Paul Yiannakou, Children’s Centre Childcare and Play Programmes Manager Kate Platt, Children’s’ Centre Service Area 1 Manager Penny Arlett, Children’s Centre Service Area 2 Manager Relevant data and research: There are four Early Childhood Centres in Lewisham. Two of them are in Children’s Services Area 1 (Amersham ECC and Honor Oak ECC) and two in Children’s Services Area 2 (Ladywell ECC and Rushey Green ECC). Areas 3 and 4 do not have directly managed Early Childhood Centres. Centre Details Catchment area Services provided Staff Main Service Numbers Users 1) Amersham Brockley Ward and 100 Early Education and 21 Working parents Early Childhood Children’s Centre Childcare places Some and parents of Centre, 77 Service Area 1 ( places for children with children with a Amersham Road, Brockley, Telegraph Hill, identified special needs priority need London, SE14 New Cross and Evelyn 6QQ Wards) 2) Honor Oak Early Childhood Centre, Brockley Way, SE4 2LW 3) Ladywell Early Childhood Centre, 30 Rushey Mead, London, SE13 7HT 4) Rushey Green Early Childhood Centre, 41 Telegraph Hill Ward and Children’s Centre Service Area 1 Brockley, Telegraph Hill, New Cross and Evelyn Wards Ladywell Ward and Children’s Centre Service Area 2 ( Crofton, Park, Lee Green, Lewisham Central, Blackheath, Ladywell, Rushey Green But also priority children can come to the centre from all over he borough Rushey Green Ward and Children’s centre Service Area 2 (Crofton, Park, 68 Early Education and Childcare and a special needs unit 24 As Above 80 Early Education and Childcare and a special needs unit, also on site pre-school managed by the Pre-School Learning Alliance 39 As Above 60 Early Education and Childcare places and places for children with 23 As Above Lewisham’s Equality Impact Assessment Summaries 2010-11 3 Rushey Green, London, SE6 4AS Lee Green, Lewisham Central, Blackheath, Ladywell, Rushey Green) But also priority children can come to the centre from all over the borough. Special Needs Ethnicity, Disability data collected for each Early Years Childhood Centre Consultation: A series of informal consultation meetings with staff and the Head of Children’s Centres, Childcare and Play took place in May/June 2010 (see list below). These meetings were set up to inform staff of the Council’s financial position with regard to the national public sector savings programme and the potential implications for Children’s Centres; staff were advised that proposals were at an early stage of development. Information was also provided to Trade Union representatives. Date of event 24th May 2010 26th May 2010 Audience Children’s centre Service Area Managers Early Childhood Centre Managers 1st June 2010 Ladywell ECC Staff 1st June 2010 Meeting Honor Oak Staff Meeting Rushey Green Staff Meeting with Amersham Staff 4th June 2010 23rd June 2010 Issues raised by staff Concerns about ECC Staff and the childcare linked to Children’s Centres Officers were very concerned about the future employment situation and support for children with Special Needs and Disabilities. Concerns were raised the quality of private sector provision and its ability to meet the needs of vulnerable children. Concerns were expressed about future support for children who no longer are supported by the priority funding budget Concerns also raised about increased pressure on Children’s Social Care because of this. As above As above As above Assessment of impact, outcomes and key follow up actions: Age: The care patterns of young children who attend the ECC that is to close will be affected because they will need to be placed at an alternative service. This is regretted but every effort will be made by the Council’s Family Information Service to ensure that all parents are given full guidance and information to be able to identify a suitable alternative. Placements will be found by the local authority for all “priority place” children. It is noted that sufficient childcare provision for very young children (including those aged under 2 years) needs to be identified and that information about these services needs to be more readily available. The Council is able to provide information about local child care provision that is available across all sectors and will ensure that this includes details of those providers who are able to look after babies and very young children. The concerns expressed by parents about problems in identifying suitable provision for children under 2 years are noted. However, whilst it is true that there is great pressure on group day care for babies, there are many childminders in the borough who could fill this gap. Fear that this would limit socialisation opportunities are being challenged by the development of childminding networks where childminders meet with other minders as a group. It is not felt that there will be any significant impact felt by young children from the proposal to reduce the budgets of the other centres. These reductions will be implemented to ensure that the focus is on improving Lewisham’s Equality Impact Assessment Summaries 2010-11 4 efficiency and effectiveness in the management of the centres and the care and well-being of children will remain paramount in this review. The Local Authority acknowledges the concerns raised by some parents about the quality of some childminding services. However, childminding is seen by both local and central government as a legitimate branch of childcare. In Lewisham many childminders are organised in networks, supported by a network coordinator to ensure that the provision has a high educational element linked to the Early Years Foundation Stage. Additionally, all new childminders are given the support of an experienced childminder to ensure that quality is high even at the early stages of the minder profession. All Lewisham childminders have access to a comprehensive training programme and many of them are qualified to NVQ Level 3. Safeguarding at childminder homes is ensured as all go through exactly the same CRB process as other settings, and they are visited by Ofsted both in terms of announced and unannounced visits to ensure that children are being well cared for. Disability: It is not felt that the proposals regarding the Early Childhood Centres unlawfully discriminate against or otherwise disadvantage people with disabilities. It has been noted that there are also plans to extend the provision at two of the centres to provide special needs resources (at Ladywell ECC) and dedicated services for children with autism (at Honor Oak ECC). It is not felt that these plans will be put at risk or otherwise adversely affected by any of the current proposals. The local authority will work with the remaining ECCs to ensure that the level and quality of provision to children with special needs remains a priority and that any budget reductions do not adversely impact upon these children. Gender: The staff at the ECCs are almost totally female reflecting the picture of the Council as a whole as there are more female than male staff. Any deletion of posts in the Early Childhood Centres will compound the position for women generally. The data from the ECCs about users indicates that it is not expected that there will be any significantly greater impact upon female users (e.g. mothers) of the service from the proposals. For example, at all the centres a large proportion of the children who attend are in two-parent families and most of these parents are also in regular employment. Any impact from the proposals would therefore be expected to be shared between them. Race: It is not felt that the proposals regarding the Early Childhood Centres unlawfully discriminate against people of different racial groups. As reported previously, Lewisham is a culturally diverse borough and any change or reduction of any service is therefore likely to impact upon people from a range of ethnic minority groups. It is recognised that the majority of staff at Amersham ECC are from black and minority ethnic groups, reflecting the ethnic diversity of LB Lewisham’s employees. The Council has processes in place to minimise impact on staff in terms of redundancies and this includes consideration of alternative suitable employment through the redeployment procedures. The Council is also committed to enabling all directly affected staff to access support and training in order to increase their skills and employability. Religion: Early Childhood Centres provide childcare for families and employment for staff regardless of their faith or belief. It is noted that due to the range of different cultures and beliefs that exist in Lewisham, any changes due to the current proposals will impact upon staff, children and families of different faiths and beliefs. However, it is not expected that there will be any significant impact upon any specific faith group from the proposals. Sexual Orientation: Early Childhood Centres provide childcare for families and employment for staff regardless of their sexual orientation. There is no information available about the sexual orientation of staff or parents at the centres, although the written responses to the consultation indicate that almost all parents have identified Lewisham’s Equality Impact Assessment Summaries 2010-11 5 themselves as heterosexual. It is not expected that there will be any significant impact upon this category. Name and contact details of lead officer responsible for follow up action: Christine Grice, Head of Access and Support Christine.Grice@lewisham.gov.uk 0208 314 6300 Issue Equality category Recommendation / Action Availability of affordable Disability, Age LBL to work with local private voluntary and quality childcare for independent providers to encourage and support children with special the sector to provide a sufficient level of affordable needs and disabilities, quality childcare across the borough for children and for those aged up to with special needs and disabilities. 2 years. Suitable placements to Disability LBL to ensure that all priority placed children at be found for all priority Amersham ECC, including any with disabilities and placed children affected special educational needs, will be found suitable by closure of a centre alternative placements Support and guidance Race, Gender LBL to ensure that all Amersham ECC staff are for staff at Amersham given personal support and guidance in finding ECC whose posts are to alternative employment, including access to be deleted training and development programmes to extend their range of skills Provision of information Age LBL to ensure that accurate and up to date about local child care information is always available about providers provision for children who are able to look after babies and very young aged two years and children under For full report contact: Catherine Bunten Catherine.bunten@lewisham.gov.uk 0208 314 6577 Lewisham’s Equality Impact Assessment Summaries 2010-11 6 Name of Review: Closure of Kirkdale Centre Period of Review: 2010/11 Date review signed off by DMT: March 2011 Scope of the review: Community Education Lewisham (CEL) has been reviewing its service provision in view of the funding reductions from the Skills Funding Agency (SFA). SFA have announced that the skills budget for adult learning will reduce by 25% over the next four years from September 2011, and there will also be reform of the Adult Safeguarded Budget. The ongoing reduction in SFA support has necessitated a review of the CEL operation with a view to identifying savings which will protect learning provision and ensure the most effective and efficient use of its assets. This is an Equalities Impact Assessment (EIA) of the proposal to close the Kirkdale Centre. It considers how the proposal might affect different groups in society. It also outlines the activity that the Council will take to ensure that equal opportunities are promoted and that no group is faced with disproportionate discrimination. Review team: CEL and Community Service’s Policy Team Relevant data and research: The assessments made in this EIA are based upon both qualitative and quantitative information as to how both the service and Kirkdale centre is used. By drawing upon a range of statistical and consultation information, the Council is well-placed to assess how this change to the service might affect specific groups in the community. The sources of information that inform this EIA include demographic information on the borough, as well as Lewisham learner profiles. The latter record personal information on each learner, including their address, gender, age, ethnicity and disability. This statistical information is complemented by information from previous consultation exercises, previous EIAs and learner feedback. This includes: Feedback from Mayor’s Commission on Libraries and Learning Consultation around the proposed closure of the centre Information from previous EIAs Consultation: Consultation comprised a number of different activities. Learners and residents have made their views known through existing avenues of consultation and engagement, for Lewisham’s Equality Impact Assessment Summaries 2010-11 7 example through council questions and direct correspondence with the Council. In addition Lewisham has undertaken specific consultation activity with the wider public and with learners and interested parties from each of the neighbourhoods potentially affected by this proposal. All respondents to the consultation emphasised the value of the learning experience that CEL offered across the borough. Kirkdale is highly valued by all those who use the centre but there was also a recognition that the physical limitations of the building had contributed to a reduced course offer which meant that the centre was considerably underused with low learner numbers. Some learners raised concerns about transport difficulties and costs in relocating to another centre. Currently 30% of learners at Kirkdale also attend classes at other sites. Assessment of impact, outcomes and key follow up actions: The overall assessment is that the proposal to close Kirkdale will not have a disproportionately adverse impact across protected characteristics and will not lead to unlawful discrimination. There are suitable rooms and unused capacity at other CEL sites to enable the relocation of most of the course provision from Kirkdale. In terms of provision, the Council can continue to provide 96% of the courses currently offered at the Kirkdale Centre at one its three other centres. The majority of classes will be relocated to Brockley Rise as it is the nearest site to Kirkdale. Classes that need specialist workshop facilities will be relocated to the Granville site as there is a lack of suitable space at Brockley Rise. The Granville Park workshop will be reconfigured and equipment will be moved to Granville over the summer period to ensure that a fully functioning workroom will be ready for the start of the new academic year in September 2011. While the majority of learners will have less far to travel if they decide to access provision at Brockley instead of Kirkdale, it is clear that some individuals will have further to travel and that for those with restricted mobility or who do not feel confident changing their routines this could present a disadvantage. There are good transport links to Granville and Brockley Rise. In addition, to mitigate this negative impact the Council will contact users who may find changing centres more challenging and offer them advice as to how they can continue to access their courses. Name and contact details of lead officer responsible for follow up action: Helen Hammond, Service Manager for CEL 020 8314 6189 For full report contact: Community Services Policy Team, 020 8314 8289 Lewisham’s Equality Impact Assessment Summaries 2010-11 8 Name of Review: Period of Review: Date review signed off by DMT: Community Neighbourhood Safety Service 2010/11 February 2011 Scope of the review: The Crime Reduction Service will be established from April 2011 as a result of re-structuring and merging of the Community Wardens Service and Community Safety Service (Community Safety Team and the Anti-Social Behaviour Team). This EIA is concerned with the current proposals for the restructure of the Crime Reduction service and the impact that will have on the community. At present these represent the potential outcomes from the Mayors review of budgets as part of the overall budget review process. The key questions this Equality Impact Assessment has to address are: Are the services within the Crime Reduction Service indirectly discriminating any equalities categories? Could the restructure service affect some customer groups and communities differently? Review team: The review team comprises a core team of: Geeta Subramaniam - Head of Crime Reduction and Supporting People, Community Services Daniel Fish-Halvorsen - Strategic Community Warden Service Manager, Community Services Gary Connors - Strategic Community Safety Service Manager, Community Services Arseny Barkovskiy - Strategic Assessment Lead, Community Services Paul Creech - Policy Officer, Community Services Relevant data and research: A range of existing data was used in production of this EIA: Lewisham Residents Survey 2007 Metropolitan Police Public Attitude Survey (PAS) British Crime Survey 2009-2010: Chapter 5 – Public Perceptions (BCS) Wardens Service Consultation – 2009 Local Assemblies Consultation: Consultation on the proposed development of the Neighbourhood Crime Reduction Service has taken two approaches. One is to consider the existing evidence relating to community feelings on crime and antisocial behaviour. This included results from previous consultations, national crime surveys and community engagement. The second strand consists of specific consultation with stakeholders on the proposed development of the Community Warden Service and Safety Service into a single unified service. Assessment of impact, outcomes and key follow up actions: The overall assessment is that the proposed restructure into the Crime Reduction Service will not unlawfully discriminate against service users. The proposal is to merge current services where there are synergies across teams, not to remove the provision of service entirely from the community. Lewisham’s Equality Impact Assessment Summaries 2010-11 9 In respect of replacing the current services with a new provision developed to meet the needs of the communities and taking into consideration their equalities needs, the overall impact of the proposal should be positive. Name and contact details of lead officer responsible for follow up action: Geeta Subramaniam – Head of Crime Reduction and Supporting People, 020 8314 9569 For full report contact: Community Services Policy Team, 020 8314 8289 Lewisham’s Equality Impact Assessment Summaries 2010-11 10 Name of Review: Community Wardens Service Period of Review: 2010/11 Date review signed off by DMT: February 2011 Scope of the review: The Lewisham Warden Service provides a visible, uniformed presence and is often the first point of contact for residents with the Council. The purpose of the Service is to improve quality of life for the borough’s residents by helping local people tackle their issues. Wardens have a number of functions, often dependent on local need. The equality aspects of service are to be reviewed with the rest of the Crime and Reduction Services as part of the rolling three year Corporate Equalities Scheme (2008-11). The key questions this Equality Impact Assessment has to address are: Could the service affect some groups in the community differently? Will the service promote equality of opportunity? What are the potential equality issues and factors that will impact upon the service? Is the service indirectly discriminating any equalities categories? Review team: The review team comprises a core team of 5: Daniel Fish-Halvorsen - Strategic Community Warden Service Manager Valda Parker - Head Warden , New Cross and Deptford Carlton Murray - Head Warden, Bellingham & Downham Eddie Barrington - Head Warden, Bike Team George Smart - Head Warden, Honor Oak and Brockley Assisted by: Jennifer Matthews - Business Support Officer, Community Wardens Service Katie Weeks – Policy Officer, Strategy and Policy team, Community Services Relevant data and research: National, Lewisham borough and the Wardens Service data was used to undertake the assessment. The following were employed: ONS data on ward and borough demographics Lewisham equality profiles 2001 census data Lewisham annual residents survey Lewisham gender consultation event Consultation: This EIA is informed by a recent consultation on the effectiveness of the Wardens service, which was carried out between January and June 2009. Both the local evaluation and previous national evaluations Lewisham’s Equality Impact Assessment Summaries 2010-11 11 of Wardens, found that they play a valuable role in increasing resident satisfaction, helping to reduce fear of crime and anti-social behaviour. Wardens were also seen as accessible and able to link people and agencies together. These findings were further supported by two evaluations in 2006 and 2008 of the Wardens service in the New Cross Gate New Deal for Communities (NDC). This EIA has been developed in consultation with our Head Wardens, Community Services Policy team and our stakeholders. Assessment of impact, outcomes and key follow up actions: The overall assessment is that the Wardens Service does not unlawfully discriminate against any of the six equalities categories. This EIA has provided a useful exercise in identifying areas of strength and weakness for the Wardens service in regards to equality issues. By its very nature, wardens contribute to community cohesion, reassurance and engaging people from all equality groups who live, work or visit the borough. However, as with many services, some groups are better represented than others. The service makes every effort to engage with minority and under-represented groups and this EIA will help to continue and focus that work, ensuring that everyone in Lewisham is aware of the Warden service and what we do, and how to access the service for information and support. The following actions have been identified from the assessment of the service to help improve the way in which the service operates. Issue Equalities group(s) affected Action Improve understanding of the impact of the wardens service on the six equalities groups. Improve access to wardens service for members of faith and religious groups Ethnicity Religion / faith Impact of the Wardens on reducing truancy All (young people) Improved interagency working All Owner Times Review impact of new CRM reporting system on service interactions across the six equalities strands, particularly people with disabilities and LGBT Monitor involvement of girls and women in diversionary projects Daniel Fish-Halvorsen 6 mon Collect and analyse data on interactions with religious/ faith groups. Increase engagement with faith groups. Evaluate impact of the truancy pilot in reducing truancy. Daniel Fish-Halvorsen 6 mon Carlton Murray 1 year Evaluate how the wardens work with other uniformed and nonuniformed agencies, including social services, housing, etc and identify areas for improvement. Daniel Fish-Halvorsen 1 year Lewisham’s Equality Impact Assessment Summaries 2010-11 12 No data for sexual Sexual Attendance of Wardens at the orientation as cause orientation LGBT staff forum, to gain for wardens information on the specific interaction concerns of this group, (homophobic bullying particularly around reporting of /crime) homophobic crime. Name and contact details of lead officer responsible for follow up action: Daniel Fish-Halvorsen Daniel Fish-Halvorsen - Strategic Community Warden Service Manager - 0208 314 3838 For full report contact: Community Services Policy Team, 020 8314 8289 Lewisham’s Equality Impact Assessment Summaries 2010-11 13 6 mon Name of Review: Early Intervention Period of Review: February 2011 Date review signed off by DMT: February 2011 Scope of the review: Within the context of the 20% cuts to the grants constituting the Early Intervention Grant; in 2011/12 we propose to cease to provide non-statutory universal early years services out of Children’s Centres. It is proposed that the grant is allocated over eight categories of expenditure: 1. Targeted Early Years services – for children and families at a targeted level of need through the Borough’s network of children’s. 2. Family Support Services – providing targeted outreach and family support to deprived children and families in need. 3. Support for services in conducting ‘Team around the Child’ and ‘Team around the Family’. 4. Diversion from care – providing services such as intensive support to those children and families facing multiple challenges. 5. Support for children with complex needs – providing a range of services including short breaks for disabled children, support for children with Autistic Spectrum Disorders, behaviour support. 6. Youth Services – providing services to support young people including targeted activity to supoprt those at risk of underachieving. 7. NEET (not in education, employment or training) reduction work. 8. Family Information Service – providing web based information and advice on children’s services to all families, carers and professionals in the Borough. Review team: Christine Grice (Head of Access and Support) Warwick Tomsett (Head of Commissioning, Strategy and Performance) Relevant data and research: Ring-fencing has been removed from the Early Intervention Grant. The grant has been reduced from £22m to £17.6million, a £4.4m cut representing a 20% reduction in these grants. Lewisham has a younger age profile that the rest of the UK with children and young people making up approximately 25% of out residents. Lewisham has approximately 37,000 pupils within its schools. There are four Early Childhood Centres in Lewisham, providing early education and childcare for children aged 0-5 and four Children’s Centre Service Areas – Area profiles used for specifications including deprivation, ethnicity, disability. Estimated that 100 posts could be affected. Greater proportion of female staff in Children’s Centres Consultation: All organisations that will be impacted by the proposal were informed and offered the opportunity to attend meetings to discuss the proposals, and are aware of the proposals. Many contracts were always going to be ending on 31.03.11. Children’s Centres Service User meetings Online consultation – Uengage Meeting with stakeholders and partners (VAL, CYP Forum, CYPSPB, JCG, Schools Strategic Boards, LSCB, Young Mayor) Assessment of impact, outcomes and key follow up actions: Age: - the proposals relate to services for young people and so will impact disproportionately on this age group. However, this needs to be seen in context of the whole package of savings proposals being considered by the Council where impact will apply across a whole range of groups. Lewisham’s Equality Impact Assessment Summaries 2010-11 14 Disability: - the refocusing of services on vulnerable groups may have a positive impact n Children with SEN as the proposal seek to promote equal opportunities for this group in the provision of targeted services Gender: - the proposals include ending or not renewing contracts with some organisations who provide activities for parents and young children. As females are more likely to use these services, they will feel a more significant impact from the proposals - the proposals for staff reduction are likely to impact negatively and disproportionately upon female employees. Ethnicity: - a large proportion of Lewisham’s population of children and young people are from BME communities. However, the targeting of services will not impact disproportionately on these groups Religion: No impact Sexual Orientation: No impact Name and contact details of lead officer responsible for follow up action: Christine Grice Christine.Grice@lewisham.gov.uk For full report contact: Catherine Bunten Catherine.bunten@lewisham.gov.uk 0208 314 6577 Lewisham’s Equality Impact Assessment Summaries 2010-11 15 Name of Review: Economic Development Budget Savings Proposal Period of Review: Date review signed off by DMT: 2010/11 Signed off as part of budget process discussions 2010/11 Scope of the review: Assessing the equalities implications, of the Economic Development service savings proposal and expected outcomes It was proposed that Economic Development moved towards a core strategic and commissioner model service requiring a minimum structure, enabling the following to be provided: the Ec Maintenance of the LEA (Local Economic Assessment)1 Strategic lead on business, worklessness and unemployment for the council LSP (Local Strategic Partnership) lead officer support for the Economic Development and Enterprise Partnership A corporate EU (European Union) function – sourcing EU funding and developing transnational partnerships on behalf of Economic Development and the Council. Provision of a small monitoring and administration function to manage on-going external funding streams - this would shrink / grow dependent on income Contract management of BAS contract – pending external funding Bi-annual Business Awards A strategic lead for the Local Labour and Business Scheme – funded from S106 income. On-going income generation and subsequent commissioning of services. Continuation of the service provider forum to facilitate joint working, provider partnerships and a clear referral pathway for residents into employment. Economic Development would no longer offer the following services/functions: A town centre management service A tourism function Opening Doors A consultation service for planning and regeneration Community business support Review team: Lesley Lee, Kevin Turner, Alison Beck and Laura Gregory Relevant data and research: NOMIS data on unemployment in Lewisham; Job Seeker Allowance claimants; Employment Support Allowance and Incapacity Benefit claimants; lone parent households data; differences between male and female employment rates Statistics on clients supported by Opening Doors, broken down by gender, age, disability and ethnicity. Data on business activity in Lewisham and businesses supported broken down by gender, age, disability and ethnicity. Data on income deprivation, employment deprivation by ward, linked back to usage of Opening Doors. Analysis of consultation responses by age, gender, disability, ethnicity, religion/faith and sexual orientation. Consultation: Staff consultation process Consultation with staff was undertaken as set out in the Council’s Managing Change guidelines and ran for an extended period of six weeks concurrently with the public consultation exercise. All non agency staff working within the service, and the trades unions, were sent a paper setting out the reasons for the Lewisham’s Equality Impact Assessment Summaries 2010-11 16 proposed reduction to the Economic Development service. It provided detail of the current service, the rationale for change and outlined the proposed structure from 1 April 2010. It included current and proposed staff structure charts and a timetable for consultation. To encourage feedback from as many staff as possible, there were a range of feedback mechanisms including written responses, participation in team meetings and bookable one to one sessions with John Miller, Head of Planning. Public consultation process Local businesses and other interested parties were consulted on the proposals around business support and town centre management through an online survey on the Council’s website, a business enewsletter and a town centre newsletter . Approximately 1400 users of the Opening Doors service, current and over the past two years, were consulted through a leaflet survey which was mailed out to home addresses with a FREEPOST return address. It was also made available at Opening Doors and on the Council website. Two events were held for service users where they could express their views face to face to the Head of Planning either on a one to one basis or in small groups. One event was held during the working day, the other was held after working hours to allow clients who were in work to attend. Key partners, including the voluntary sector, were consulted through the September Economic Development and Enterprise Partnership meeting and a mailout; partners involved in worklessness support were consulted through the Lewisham Service Provider Forum event on 15 September and the forum newsletter. There were also two relevant `case studies’ used as part of the overall Council consultation “Our Lewisham, Our Say”, which focus on employment support and town centres. These were used in the online survey and forum; in outreach activity and at some Local Area Assemblies. Assessment of impact, outcomes and key follow up actions: The overall assessment is :(a) that this saving proposal will have an adverse impact on some equalities groups but will not lead to unlawful discrimination. A full and robust EIA with appropriate consultation has been conducted, which has had due regard to legal requirements. Any potential negative impact on equalities groups has been considered and clearly identified, and a range of mitigating actions will be taken to reduce impact where possible. The full EIA, including full consultation feedback, will be made available to the Mayor in order that he can take his decision on the proposal with knowledge of the potential impact on equalities groups, and the mitigation. This proposal should be seen in the context of the Council’s duty to set a balanced budget. This savings proposal, alongside others to be considered at Mayor and Cabinet on 17 November 2010, will help meet that legal requirement in 2011/12. (b) assessment of the potential impact on equalities groups has been based on analysis of the data in Section 4 and the feedback from staff, service users, partner organizations and the general public. Our assessment is that the proposal is likely to have a negative impact on the following equalities groups, and does not provide any opportunities to positively promote equal opportunities:- - the proposal will impact negatively and disproportionately on BME people, who make up 66% of Opening Doors service users, and are also the highest users of our Business Support services, with 55% of businesses and 74% of individuals using the Business Advisory service, and 88% of those using Simple Business Solutions. the proposal will impact negatively on disabled people. While the % of disabled people using the Opening Doors service is 6% against a boroughwide % of 15.6%, it is likely that a significant proportion of that 15.6% are people not actively seeking work, due to either their age or the nature of their disability. It is also clear from the client feedback that disabled people who use the service Lewisham’s Equality Impact Assessment Summaries 2010-11 17 - - value it highly, and in some cases for reasons specific to their disability. They feel that service of this quality – or in some cases any service at all – would not be available to them from other providers. Feedback from both staff and clients also suggests that Opening Doors provides valuable support to people with mental health issues. the proposal may impact negatively on older people. Although data on Opening Doors clients shows that the majority are aged 25 – 49 [66%], 20% of users are over 50 and a number of client responses and staff feedback highlighted the importance of Opening Doors to older job seekers it is also clear that Opening Doors supports a significant number [495] of long term unemployed people, who are likely to be those who are furthest from the job market (c) it is not possible to conclude the workforce profile assessment section of the EIA until after the decision has been taken, and if agreed, implemented. However, given the specific nature of the proposal and concerns raised by staff, it is important to recognize at this stage what the likely impact will be. It is to be expected that a reduction of such significance – the proposal reduces Economic Development from 31 to 6 staff – would potentially produce a very different staffing profile. Initial assessment of potential impact indicates that the following outcomes are likely:- - that the gender balance between women and men will become more even, since women currently represent 71% of the workforce. However a high proportion of women will potentially be facing redeployment/redundancy there will be no impact on disability since no staff currently identify themselves as being disabled approximately one-third of staff facing potential redeployment/redundancy are 50 and over+ there is likely to be a very negative impact on the proportion of BME staff, with at best possibly just one BME staff member in the new structure. This has been identified as a concern by staff who have rightly stressed the importance of Council staff reflecting the local, diverse population, particularly in areas such as employment and business support. All Council change management policies have been properly followed, including the carrying out of an organizational change EIA, which will be fully completed post implementation, if the savings proposal is accepted. This individual savings proposal and its impact does need to be set in the context of the wider budget savings process at Divisional, Directorate and Councilwide level, and a full EIA on the whole process will be conducted at the appropriate time by HR. While recognizing that, the impact of the proposal on the workforce profile, and specifically the impact on the proportion of BME staff is negative and undesirable, and management have indicated below actions which will be taken to mitigate this, ahead of any change that may happen to the profile over time through natural wastage and other changes. Mitigation Full mitigation will not be possible and the proposals will have a negative impact across the borough. However a number of actions will be taken to reduce impacts where possible. Opening Doors An exit strategy will be put in place to ensure clients are given support to access other services, including opportunities for volunteering The service will close to new clients prior to the closure date so as to not leave clients unsupported. The Lewisham Service Providers forum will be used to communicate alternative referral routes The Council website will be updated to provide guidance on agencies available to provide support from April 2011. The information gathered from the consultation will inform future commissioning of services including addressing how best to support BME, disabled and older people. The information gathered from the consultation will be discussed at both the Lewisham Service Provider Forum and the Economic Development and Enterprise Partnership to inform wider strategic work on provision. The potentially negative impact of this proposal on specific equalities groups – including BME, disabled and older people - will be highlighted, and ways in which Lewisham’s Equality Impact Assessment Summaries 2010-11 18 partners can work together to mitigate this will be explored. Town Centre Management The Council website will be updated to provide guidance on agencies available to provide support from April 2011. Town Centre Managers will work with local traders associations over the next six months to develop and consider taking on some of the current role in supporting local retailers. S106 funding secured for town centres will be delivered on a commissioned basis to ensure local high streets still benefit from developments in the borough. Wherever possible best practice, knowledge and contacts will be shared with other council departments to ensure some continuity of aspects of the service. There will be specific discussions with the Local Area Assembly team on how best to ensure that feedback on economic development issues which arise at Assembly meetings can be fed into Economic Development to inform future commissioning of services Business Support The information gathered from the consultation will inform future commissioning of services. The re-commissioning of a reduced Business Advice Service will take into account equalities implications and the loss of both TCMs and Community Business support. Economic Development workforce profile The workforce profile impact assessment will be completed (if the proposal is accepted) after implementation of the organizational changes, with results being fed into wider Directorate and Councilwde EIA work The potentially negative impact of the proposal on the proportion of BME staff cannot be addressed quickly. However mitigating action will be taken including ensuring the need to consider diversity issues in provision are addressed in future commissioning of services and ensuring that, as and when vacancies arise in future, all efforts are made, within the law, to encourage applications from BME people Staff who may be displaced by this proposal, including BME staff , people 50 and over and women, will be given all possible support to help them find alternative employment including one to one and group support, learning and development opportunities and assistance with CV writing etc Name and contact details of lead officer responsible for follow up action: Kevin Turner, Economic Development manager, 0208 314 8229 For full report contact: Kevin Turner Lewisham’s Equality Impact Assessment Summaries 2010-11 19 Name of Review: Period of Review: Date review signed off by DMT: Scope of the review: Fairer Charging 2011/12 February 2011 This Equality Impact Assessment (EIA) assesses the potential impact on Lewisham residents of the proposed changes for charging criteria for adult social care services. The EIA fulfils the statutory requirement for all public bodies to assess the impact of their policies and services on different equalities groups. This EIA seeks to ensure that the following proposed changes will not adversely discriminate on any groups: Increase the charge for meals from £3 to £3.50 from 1st April 2011 Increase the percentage of net disposable income considered to 90% in April 2011 and 100% in April 2012. Increase the maximum weekly charge for services from £290 to £395 in April 2011 and to £500 in April 2012. A minimum level of Disability Related Expenditure (DRE) should be taken into account without the requirement to provide receipts, this rate to be £5 p.w. from 1/4/2011 and reviewed in April 2011-12 for 2012-13. Disability Related Expenditure should only be taken into account for clients receiving a disability related benefit. The Council’s Fairer Contributions Policy will be based on 100% of service cost and that existing subsidies should be removed from in-house services over 3 years. Income Support Buffer should remain at 35% in April 2011 but be reviewed in April 2012 Carers services provided at home and reablement services will continue to be free for eligible users Options for charging for transport will be developed Options for variable charges for meals prepared at day centres will be developed. Review team: Robert Mellors, Finance Manager Sadie King, Policy Officer, Community Services Paul Creech, Policy Officer, Community Services Relevant data, research and consultation Between September 1st 2010 and November 30th 2010, Lewisham Council consulted with service users, carers, voluntary sector and service provider organisations and members of the public to obtain a comprehensive view of the potential impacts of implementing the proposed changes for adult social care charges and contributions. Lewisham’s Equality Impact Assessment Summaries 2010-11 20 To consult effectively on the proposed changes to adult social care the Council utilised a number of different methods including postal and online questionnaires, focus groups, home visits, outreach consultation events and meetings with voluntary sector partners and providers. In addition to these key meetings and events, the consultation was discussed at various partnership boards and Council staff also attended the Health and Social Care Forum. Over 3,500 questionnaires and information packs were circulated over the course of the consultation. These were distributed to existing service users and carers, day centres, voluntary and community sector organisations, and other appropriate venues. In addition, the questionnaires were available to download from the council website or could be completed online. In total 511 people responded to the survey. Assessment of impact, outcomes and key follow up actions: Equalities Category Reason for this assessment Gender Assessment of Potential Impact – Positive AND Negative High, Medium, Low, Nil High Negative Race Nil - Low Negative There is no disproportionate amount directly affected but there are specific inequalities that could make BME service users more vulnerable Disability High Negative The change affects disabled people in society disproportionately Age High Negative The change affects elderly people in society disproportionately, particularly women over the age of 75. Sexual orientation Nil There are no known impacts Religion and belief Nil There are no known impacts Disproportionate amount of those affected are women. The EIA concludes that the proposals to increase the charges for non-residential care and to increase the charge for meals on wheels will have a high negative impact on women, those over the age of 75 and those with a disability. Full mitigation will not be possible and, if adopted, the proposals will have a negative impact on some service users. However a number of measures have been proposed to minimise the impact. These include: Maintaining the Income Support buffer at 35% rather than the 25% minimum required by Lewisham’s Equality Impact Assessment Summaries 2010-11 21 government guidance. This allows clients to retain an extra 10% of their income. Setting a minimum Disability Related Expenditure rate of £7.50 for April 2011 and increasing that rate to £10.00 in April 2012. Adopting a phased approach to the implementation of some changes. This would follow the full implementation of personal budgets thus enabling users to purchase services directly from providers. Continue to ensure that all clients are receiving benefits to which they are entitled. Name and contact details of lead officer responsible for follow up action: Robert Mellors, Finance Manager, 020 8314 6628 For full report contact: Community Services Policy Team, 020 8314 8289 Lewisham’s Equality Impact Assessment Summaries 2010-11 22 Name of Review: Period of Review: Date review signed off by DMT: Scope of the review: Front Office Re-Design Autumn 2010 – March 2011 March 2011 The project to Redesign Access Point in Laurence House supports the Customer Service Strategy and some decisions have been based on the high level design principals resulting from the Better Access Workshop held with stakeholders and community groups in 2009. The project is being led by Resources Programme Management and supported by the Customer Services Transformation Programme. Ultimately the aim is that all customer facing buildings provide a consistent look and feel to ensure that the customer can identify that it is a Lewisham building and that the same level of service can be expected. This is one area of a wider project which has already included Eros House supported by Worksmart and Downham Health and Leisure Centre and will over the coming months include Deptford Lounge in association with Tidemill School. Review team: Matt Spencer, Lew McKenzie, Louise Hagan, Dawn Bayley, Lindsey Grant, Relevant data and research: Customer Services are focused on improving the client experience streamlining the delivery of services to the public to make it easier for the public to access the services that they need. AccessPoint offer services to wide cross section of the community and by nature offers these services to all without prejudice. There were in total 10 144,866 customers who visited our AccessPoint in 2009 31565 were for Housing Benefit Enquiries 15641 were for Revenues enquiries (Council Tax) 5614 were for education enquiries 2359 were for Freedom Pass or Blue Badge enquiries 2038 were for our Deaf service 3237 were for Nationality Checking Service The remaining customers were seen for general enquiries or came in to hand in information Laurence House This will address the refurbishment of the AccessPoint which is located on the ground floor of Laurence House and is the central focus for customer services in Lewisham. The existing facility was originally refurbished 10 years ago and no longer accommodates customer services needs effectively. The new build will incorporate space for 22 Booths, a room for the Deaf and Hard of Hearing services, a room for occupational therapy/concessionary services appointments, a bookable private meeting room, a soft meeting area and a large professional business centre to incorporate Planning, Licensing and Building Control Services. One of the Project aims is that the whole area is “future proof” to allow further services to utilise the space effectively. Lewisham’s Equality Impact Assessment Summaries 2010-11 23 Name of Review: Front Office Re-Design As part of a the Better Access consultation exercise carried out during 2009, participants were asked to comment on changes to AccessPoint using a number of design principles on look and feel, lay out, use of space, signage, colour, lighting, booths and meeting rooms, self-serve areas and information. The results of this consultation was incorporated into the new plans for AccessPoint shown above. However, this also meant that services within AccessPoint had to be re-located during the refurbishment and then returned to AccessPoint once the redesign had been completed. Consultation: Consultation was undertaken with the service areas that are run from AccessPoint, service users and staff. This consultation looked at the way services were currently undertaken, what would have to change during the decant period and what lessons could be learnt from moving the services ot another location to shape the future service delivery model once services returned to AccessPoint. Lewisham’s Equality Impact Assessment Summaries 2010-11 24 Name of Review: Front Office Re-Design Services with specific decant requirements NCS Housing Benefit Requirements Requirements 2 – 3 desks PC’s and associated equip MFD Storage Payment facility External Telephone lines Security 10 – 13 desks 1 HB staff member on reception Pc’s and associated equip MFD External Telephone lines Security Agreed 2 – 3 desks (dependent on space restrictions and ports ) PC’s and associated equip MFD available Storage (shared with citizenship staff) Security Agreed 7 – 10 desks at LH (dependent on space restrictions) Associated equip for laptops (staff will bring Laptops) MFD available 1 F & E position at LH 3 Desks at Downham Security TBC How many phone lines Payment facility (Cashiers?) 1) A/P Deaf Service 2) Deaf &Hard of Hearing social care team 3) Walking stick clinic Requirements 2 desks (privacy) PC’s and associated equip MFD Space for a small file cabinet External Telephone lines Minicom Fax Hearing Loop Security 1 desk PC and associated equip External Telephone line Space to do a walking Assessment Security Agreed 1 desk shared PC’s and associated equip MFD available File cabinets to be moved Fax and Minicom to be moved Security 1 Desk PC’s and associated equip MFD available Security Seating area set away for walking assessment TBC How many phone lines How many phone lines DEP for Hearing Loop required Civic Suite Rooms 1 & 2 & Downham AccessPoint Requirements Agreed TBC Decant to: Concessionary awards TBC All actions cleared Decant to: Decant to: Town Hall Room 10 Town Hall Room 9 Lewisham’s Equality Impact Assessment Summaries 2010-11 25 Name of Review: Front Office Re-Design F & E only Services will Decant Like for Like and will be described as ServicePoint Services who have no decant requirements as no longer offered via AccessPoint Services who have no decant requirements as Moving to telephone only or being offered at their parent site only CSU Education Housing Register Blue Badge App Freedom Pass App DWP Opening Doors Council Tax Skips, Scaffold & Hoarding licences Parking Permits Agreed: F & E area MFD Security Waiting Area Post boxes No Decant requirement Decant to: Civic Suite 1 & 2 & Downham AccessPoint Assessment of impact, outcomes and key follow up actions: Services that will not be changing other than location for the decant period: o o o Free School Meals/clothing grants (FSM)– the face -2- face service take evidence and check systems to advise on eligibility of families for free school meals and clothing grants. Concessionary Services (CS) – This service Via (OT’s)assess customers who are applying for freedom passes and blue badges, this can involve observing the customer while walking. Walking stick Clinic (WSC) – This is a surgery once a week where customers can come in and be assessed for a new walking stick or collect spares for an existing walking stick, this can involve measurement of the customer. Service changing to appointment only: o Housing Benefit - the face-2-face service is a complete service and offers all areas of Housing Benefit inclusive of: Lewisham’s Equality Impact Assessment Summaries 2010-11 26 Name of Review: o New claims o Change of Circumstances o Payment enquiries o Self employed claims Front Office Re-Design The face-2-face staff strive to resolve any enquiry fully, Housing Benefit staff are cross trained to deal with face-2-face and written correspondence and rotate across these 2 areas. Service that will require alternative payment method as cash currently taken on front line: Nationality Checking Service – This is a face-2-face service and consists of an interview with a non national wishing to become a British citizen, the interview consists of both questioning and checking of documentation taking payment for this service, this includes cash, cheques and Debit card payments with all associated cash handling procedures. Completed application forms are then forwarded to the Home office for processing. Services that will become Telephone only during the decant period: o Council Tax – (CT) the face-2-face service is a complete service and offers all areas of council tax from registration to closure of accounts inclusive of: o Payment enquiries o Change of circumstances o Discount, disregard and exemption enquiries o Enforcement enquiries o Bailiff enquiries o Houses of multiple occupancy enquiries The face-2-face staff strive to resolve any enquiry fully, Council Tax staff are cross trained to deal with face-2-face, telephone and written correspondence and rotate across these 3 areas. o Skips and Scaffolds (SS) – The face-2-face service take cash, cheque or Debit card payments with all associated cash handling procedures, for Skip and Scaffold licences for the placement of skips and scaffolds on the public highway within the borough. Service that will be run only from their primary site during the Decant period: Parking Permits (Visitor) – The face -2- face service check identity and eligibility before taking payment for visitor parking permits this includes cash, cheques and Debit card payments with all associated cash handling procedures. The Primary location for this is Rennell Street, AccessPoint offer this service as an alternative location to purchase Parking Permits. Services where there will be fundamental changes to the way in which the service is offered during the Decant period: o o Deaf Service (ServicePoint) Deaf Service (Deaf and Hard of Hearing Team) A Communications Plan was developed once the EIA was completed to look at specific issues that needed to be addressed as a result of the re-design of AccessPoint. - Articles were placed in Lewisham Life - A Poster Campaign was developed and information displayed in all offices - Specific work was undertaken with service to ensure the smooth transition for customer moving form Lewisham’s Equality Impact Assessment Summaries 2010-11 27 Name of Review: Front Office Re-Design one location ot another e.g. the Deaf Service - Briefing session were done with back office staff in order for them to understand the changes and be able to provide the correct information for customers - Service such as Housing Benefits moved ot appointment only - Arrangements were made for Customers who are vulnerable/ housebound to be visited at home by a Benefits Assessor. - Hearing Impaired Housing Benefit Customers could request the support of the Access Point Deaf Service to accompany them to Benefit interviews. - Portable hearing loops were purchased - Services such as Council Tax moved ot telephone service only - Courtesy telephones were made available for customers wishing ot make calls to staff in other locations Name and contact details of lead officer responsible for follow up action: Dawn Bayley, Policy & Strategy Manager, Customer Services For full report contact: Dawn Bayley, Policy & Strategy Manager, Customer Services Lewisham’s Equality Impact Assessment Summaries 2010-11 28 Name of Review: Equality Impact Assessment on the Sustainable Resources Group’s work on Fuel Poverty 2010/11 26 May 2011 Period of Review: Date review signed off by DMT: Scope of the review: The Sustainable Resources Group is responsible for developing corporate strategy on energy, climate change and fuel poverty. It is expected that demand for energy efficiency advice and support will increase as a result of the impact of the economic downturn, escalating fuel prices and an ageing population. Changes in national fuel poverty related grants are expected to reduce the available sources of funding, to focus on more tightly restricted ‘priority groups’. In addition the squeeze on public sector finances and a reduction in the nature and scope of services locally and nationally is likely to mean greater numbers of people at risk of being affected by fuel poverty. In response, the Sustainable Resources Group are implementing changes to the way they deliver services, and in particular re-focussing the work of Lewisham’s Energy Action Zone (EAZ) to include a wider range of activity. Background: A household is said to be in fuel poverty if it needs to spend more than 10 per cent of its income on fuel to heat their home. Recent evidence suggests that the numbers of people affected by fuel poverty is increasing. There are a range of factors influencing this, often these are inter-related and include: Low income. The price of fuel (or the inability to access cheaper fuel). Energy inefficient properties (due to lack of insulation, inefficient heating systems, draughts and poor condition of the building). The size of the property and under occupancy. Having a lack of heating, (because it has been cut off through debt, or is in a state of disrepair through landlord inaction). Fuel poverty can have serious implications on the health and well-being of vulnerable groups such as; households on low incomes older people children and young people single parent families disabled people and people who are frail, chronically ill or have long term health issues. Many homes in Lewisham are classified as hard-to-treat and cannot take advantage of regular energy efficiency measures because they have solid walls, or there is no opportunity for loft insulation and/or homes are in the private rented sector. There are 2,500 owner occupiers who cannot afford to undertake urgent identified repairs to their homes and a further 19,000 households in private rented accommodation where the landlord is unlikely to repair the property. Lewisham has a comparatively young population, however a high proportion of residents aged 16 to 64 years (14.5 per cent) describe themselves as having some form of impairment or disability. By 2020 the number of older people in Lewisham will increase by 10,000. 17.8 per cent of all households are lone parent families by far the highest rate in London – who often face financial pressures and for whom fuel bills are one of the largest elements of household expenditure. The Sustainable Resources Group provides free and independent advice for residents on how to cut the cost of energy and improve the efficiency of their home. Dedicated energy advisers within the team offer residents a range of advice including: Helping residents access funding for insulation and heating improvements. Practical information on how to reduce energy consumption in the home. Lewisham’s Equality Impact Assessment Summaries 2010-11 29 Guidance for people worried about energy bills, including the sources of help for people in debt and how to take advantage of the lowest energy tariffs. Advice on whether residents may be entitled to benefits. Referrals to other council services and other sources of help. One of the main ways in which these services have been targeted towards residents at risk of fuel poverty is through Lewisham’s Energy Action Zone (EAZ). The EAZ was set up in 2007 with a team of three officers promoting energy related issues to residents via face to face communication, mostly undertaken on a door to door basis. Since it started, the project has covered 11 wards delivering the service to 9,510 households and securing funding for 750 energy efficiency improvements - mainly loft and cavity wall insulation - for vulnerable residents. Up until 2010/11 the Energy Action Zone worked on the basis of door-knocking in three wards every year. This activity was reinforced by general advice in publications such as Lewisham Life and attendance at relevant events across the borough. However, a ward-by-ward approach has its limitations if the aim is to target the most vulnerable residents. Having completed 11 out of 18 wards the remaining areas will have lower concentrations of households at risk of fuel poverty. In addition, many of the areas already visited will have seen a high turnover of residents moving in and out of properties. The Sustainable Resources Group is therefore seeking to change its approach to fuel poverty work to refocus available resources on the most vulnerable, and respond to the changing nature of those affected by fuel poverty and national policies and programmes. Their proposed approach involves: 1. Closer engagement with community and voluntary organisations, particularly ‘umbrella’ organisations and larger borough-wide groups. Seek to work in partnership with these organisations to identify and communicate with vulnerable residents who can benefit from funding and advice offered by the service. In 2010/11 the Sustainable Resources Group developed a new partnership with Carers Lewisham helping over 200 of their service users access funding and other sources of help. 2. Developing a collaborative approach across frontline staff in public and community sector organisations, ensuring they know about the sources of help that exist and are able to connect residents to our services. In 2010/11 the Sustainable Resources Group delivered a fuel poverty seminar with National Energy Action (the NEA) involving 35 staff from across 15 local organisations. 3. Improving data used by the team, including mapping information using income and housing condition data to enable us to target more effectively the locations in the borough where residents may benefit from our service. 4. Engaging with smaller voluntary and community groups including over 50’s groups, mother and toddler groups and faith organisations in the borough to find new ways of providing face-to-face information for target audiences. 5. Identifying new opportunities for participating in local community events and other opportunities for providing advice such as drop in sessions in libraries and job centres. 6. Developing and implementing a new project in partnership with South London and Maudsley NHS Trust and University Hospital Lewisham to target residents with long-term health problems and help them access support. 7. Working with Lewisham Homes to help them develop and implement their Affordable Warmth Strategy. Review team: Sue Cole – Energy Action Zone Manager Cathy Rooney – Policy and Performance Manager, Resources Directorate Martin O’Brien – Sustainable Resources Group Manager Relevant data, research and consultation The Review Team drew on a range of evidence to support their work which included; Annual Report on Fuel Poverty Statistics 2010 from the Department of Energy and Climate Change (DECC) Excess winter death figures from the Office of National Statistics (ONS) and excess winter mortality information from National Energy Action Lewisham’s Equality Impact Assessment Summaries 2010-11 30 ONS forecast of population for Lewisham as at July 2010 Lewisham Private Sector Housing Strategy 2009-14 The Government’s Spending Review 2010 Assessment of impact, outcomes and key follow up actions There are two separate changes covered within this Impact Assessment: 1. Wider impacts with the potential to increase demand for services to tackle fuel poverty, and changes in national grants that may restrict access; and 2. Changes in the way the Sustainable Resources Group seeks to engage with and help potentially vulnerable groups across Lewisham. The service users/residents likely to be most affected by the changes expected to national policies and programmes, are those that fall just short of income-based qualification criteria for help. Groups most likely to be affected by fuel poverty and therefore the main target of the work of the Sustainable Resources Group in this area include; low-income families, especially those with young children tenants of private landlords tenants in social housing residents with long-term health problems older residents, particularly over 65's and over 70’s people living alone or at risk of being isolated. Theme 1: Reaching fuel-poor households Actions Maintain and develop links with front-line service workers across the borough, and in 2011/12 hold a follow-up fuel poverty event involving 30 public and community sector workers in the borough. Implement an evidence-based approach to targeting door-knocking activity, using deprivation and housing condition data to identify priority areas. In 2011/12 identify and deliver direct engagement work with residents in up to eight local super output areas. In 2011/12 develop and deliver a new initiative in partnership with South London and Maudsley NHS Trust and University Hospital Lewisham to provide additional assistance on fuel poverty to residents with long-term health conditions. Theme 2: Developing effective community participation and partnerships Actions Maintain and develop links with community and voluntary groups across the borough, and in 2011/12 run a new project (similar to that with Carers Lewisham in 2010/11) with a local third sector umbrella group. Work with Voluntary Action Lewisham to further develop referral mechanisms and networks. Theme 3: Measures, interventions and funding sources Actions Monitor and report on the success of project delivery by collecting data on the success of contacting different equalities groups and use this to report progress of service delivery to managers. Target fuel poverty specific and relevant grants, trusts and other sources of funding to help expand the offer locally to residents vulnerable to fuel poverty. Name and contact details of lead officer responsible for follow up action Martin O’Brien Tel: 020 8314 46605 Email: martin.obrien@lewisham.gov.uk For full report contact: As above. Lewisham’s Equality Impact Assessment Summaries 2010-11 31 Name of Review: Period of Review: Date review signed off by DMT: Scope of the review: Lewisham Arts Service: Proposed Budget Changes Equalities Impact Assessment 2010/11 February 2011 The Arts Service in Lewisham is a non-statutory service, meaning that it is not part of any ring-fenced grant from central government. Arts are at the heart of Lewisham. The Borough is in the top five London boroughs for creative industry growth, with 2000 jobs created since 2005, including filmmakers, designers and musicians. Lewisham Arts Service provides funding, advice, networking events and marketing to support the borough's thriving creative sector. Lewisham supports engagement and participation in arts activities for every age and ability. This document looks at the specific changes being proposed to the way in which the Arts are funded in Lewisham, through specific streams. This document looks at the following things. 1. Could the proposed changes to this service and the way it is delivered affect some groups in society differently? 2. Will the proposed changes disproportionally affect some groups more than others? 3. Will the proposed revisions to the service and the way it is delivered promote equal opportunities? Review team: Carmel Langstaff, Arts Manager Dominic Ball, Senior Performance Management Officer Relevant data and research: NI 011 Engagement in the Arts This is completed as a survey of local residents who are asked whether they have either attended an arts event or participated in arts activity at least three times in the past 12 months. All arts activities and events are included, not just those funded by local authorities against this definition the percentage of Lewisham residents engaging with the Arts from 51.45 in 2008/9 to 52.90 in 2009/10. CSIT The Cultural Services Improvement Toolkit was developed as a system of peer challenge and improvement framework. Lewisham was one of the first four boroughs to undertake this evaluation of the service in London. Lewisham was paired up with Lambeth to carry out the peer review. Grants Monitoring data For Small Grants, One Lewisham Fund, Black history Month and the Take Part fund, data is held from the application process and monitoring processes. Data is collected on Type of grant, amount and art form, other funding sources and purpose of the grant. In addition to this data is routinely collected on age, ethnicity and gender. Data is not currently collected from grant funded organisations on disability, sexual orientation and belief. Statistics and numerical data The Arts Service is working with Audiences London to improve the Lewisham’s Equality Impact Assessment Summaries 2010-11 32 quality and availability of data relating to engagement in the arts. Information from regularly funded venues and organisations has been collected for the past three years. This data will be analysed to identify household penetration and mosaic profiles of audiences. In a pilot event for London, Audiences London presented this information to the sector at an event in May 2009. This event will be developed in May 2010 with a second workshop exploring the data and approaches to audience development locally. Consultation: A consultation event with groups who had been in receipt of grants from these funding streams was held on 13th October 2010. Key messages from this consultation comprised: Information about the money that the council has ring-fenced should be more widely available. Lewisham arts Service should lead on helping organizations access alternative funding. Information about Black History Month (brochure or website) is vital to getting engagement. A single source to promote events. Lists of available funds should be published with qualification criteria Building based organisations could be more involved in facilitating discussions and promoting space and facilities for future events Assessment of impact, outcomes and key follow up actions: Equalities Category Gender (men, women and transgendere d people) Race (different ethnic groups) Assessment of Potential Impact – Positive AND Negative High, Medium, Low, Nil Low impact Low Impact Reason for this assessment Women make up a larger percentage of the attendees to the type of event supported through these funds, but number engaging are not high The reduction of funding for black history month will directly affect the number of organisations delivering short or one-off events. The overall impact of the reduction of arts Service spend is proportional with the budget reductions that are being planned Actions – to promote positive impact and reduce negative impact The Arts Service plans to undertake the following action: Provide advice and support in relation to securing grants from other sources Provide advice and support in relation to working collaboratively e.g. identifying partners, support for consortium bids Lewisham’s Equality Impact Assessment Summaries 2010-11 33 Disability (Disabled and Deaf people) Age (Older and younger people) Sexual orientation (Lesbians and gay men) Religion and beliefs (people of a certain faith or belief) Low impact Low impact Low impact Low impact The funding streams that are being reduced did not support specific work with Disability groups Although such groups have been actively encouraged to apply to address the disproportionately low funding for older people’s arts in the main grants programme, few applications have been made. The funding streams that are being reduced did not support specific work with LGBT groups The funding streams that are being reduced did not support specific work with Faith groups Name and contact details of lead officer responsible for follow up action: Carmel Langstaff, Arts Manager, 020 8314 7729 For full report contact: Community Services Policy Team, 020 8314 8289 Lewisham’s Equality Impact Assessment Summaries 2010-11 34 Name of Review: Lewisham Town Centre Area Action Plan Further Options Report Period of Review: 2011 Date review signed off by DMT: September 2011 Scope of the review: Lewisham Council are preparing an AAP for Lewisham Town Centre to ensure the forecast growth for the centre is managed and delivered. The vision for the town centre provided by the Core Strategy aims to ensure that by 2026 the town centre achieves Metropolitan status, accommodates up to 40,000 square meters of additional retail space, 4,300sqm of additional leisure space and 2,500 additional homes. The AAP is the implementation and delivery plan for the changes that will occur in the town centre during this period. In particular, it will provide a detailed planning and implementation strategy for major opportunity sites within the town centre and the associated infrastructure required to support such development. The EqIA provides an assessment of each of the options and proposed policies at each stage of the production of the AAP. Review team: Matthew Pullen, supported by Lesley Lee Relevant data and research: Baseline demographic information covering gender, BME communities, disability; age; sexual orientation and religion and belief Consultation: There have been public consultations on the AAP at the Issues and Options stage, the Preferred Options stage and the Further Options stage. There will also be a further round of public consultation when the draft plan (the Pre-submission plan) is completed. The Planning Service has a comprehensive database of equality groups who were directly informed by post of the AAP, including representatives of all the target groups identified in this EqIA. For each round of consultation the report has been sent to a number of key equality groups and where appropriate further meeting s have been arranged with particular groups to discuss any specific equality, community or other matters required. The AAP further options report was made available for public consultation in April / May 2011 and followed the consultation methods and principles highlighted in the previous paragraphs. As part of this consultation process, a number of meetings were organised with various equalities groups including, the Lewisham Pensioners Action Group, the Young Mayor and his advisors and Lewisham Council Staff Forums (involving BME, Women, LGBT Forums and Young and Older Workers Groups). Invites for further discussion were sent to a number of other faith and culturally diverse groups, but no response was received. Assessment of impact, outcomes and key follow up actions: It has been seen that a number of preferred options will have a positive impact upon equalities groups when they are delivered. The planned development will bring a number of improvements to the town centre, including enhanced accessibility, greater employment opportunities, better housing choice and design lead safety schemes. Three potentially negative policy impacts have been identified, relating to residential access and parking and development in Flood Zone 3a. It has not been deemed necessary to remove any of the preferred options and not take them forward to the AAP draft plan. Alternatively, a number of mitigatory measures have been suggested by the EqIA to protect the target groups. Name and contact details of lead officer responsible for follow up action: Matthew Pullen Planning Policy Officer 020 8314 6235 For full report contact: Matthew Pullen Lewisham’s Equality Impact Assessment Summaries 2010-11 35 Name of Review: Period of Review: Date review signed off by DMT: Letting of 31/32 Winslade Way 2011 Not applicable – fed into Mayor and Cabinet decision Scope of the review: To assess the equalities implications of the decision to convert Catford Mews into a single large retail unit for letting to contribute to bringing Catford Regeneration Partnership Ltd into profit within next two years. Review team: Eleanor Hoyle supported by Andy Kitching and Lesley Lee Relevant data and research: Schedule of licensees held by centre managing agent on behalf of CRPL; London wide statistics on equalities groups in the business community and colloquial evidence from the centre manager who has overseen Mews management for around 20 years. Consultation: The proposed letting is commercially sensitive and therefore the negotiations were kept confidential . The following confidential communication and consultation has been carried out: CRPL directors – informed of all details of negotiations in order to make a commercial decision on viability of letting. Centre manager – consulted on strategy for gaining vacant possession, to ensure this can be achieved in a fair and manageable fashion Elected members – the Mayor, Deputy Mayor and local ward councillors were sent a confidential written briefing explaining the reasons for the negotiations and stating that CRPL would take actions to mitigate the impact on current occupants where possible. Mews licensees were not able to be made aware of the ongoing negotiations due to the commercial sensitivities of the negotiations and the possible detrimental impacts on the Mews should licensees have chosen to leave without CRPL having a viable alternative. They were informed of the seeking of possession via a formal letter and notice to quit at the outset of the vacant possession process and were able to discuss their individual cases with the onsite centre manager, who then referred cases to the centre management agent and the CRPL management team as appropriate. Assessment of impact, outcomes and key follow up actions: This assessment showed that there are some potentially negative impacts resulting from the letting of 31/32 Winslade Way as a single unit, but that there are actions that can be taken to mitigate these impacts, including ensuring that occupants and consumers are well informed and aware of the options available to them. The requirement under statutes relating to gender, race and disability is to have regard to the need to eliminate discrimination and promote equality of opportunity. It is not a requirement to eliminate discrimination or promote equality. The duties are “have regard duties”, and the weight to be attached to them is a matter for the Council bearing in mind the issues of relevance and proportionality. It is an option available, provided serious consideration is given to the duties imposed upon them by the equalities legislation and the Council’s Equality Scheme, to take the view that the requirement to make a commercially beneficial decision, requires the action proposed to be taken. In addition to specific equalities legislation, at least 11 Articles of the European Convention on Human Rights also have implication for the provision of public services and functions and must therefore be considered by local authorities. In this case an assessment has been made that the most relevant articles are 14, Prohibition of Discrimination, and first protocol, article 1, Peaceful Enjoyment of Property. In order to ensure that these rights are not breached, CRPL is using the same legal process for the possession of all units in the Mews. Taking into account the possible equalities implications and the need to ensure the commercial viability of the Catford Centre as discussed above, it is considered that the wider benefits outweigh the potential negative impacts in this case. Traders were offered individual business advice and support to find alternative premises, which some of Lewisham’s Equality Impact Assessment Summaries 2010-11 36 them took up including making offers of tenancies in the main centre's vacant units and providing landlord’s references. The company offered free packing and storage facilities to traders. Name and contact details of lead officer responsible for follow up action: Eleanor Hoyle , 020 8314 9462 For full report contact: Eleanor Hoyle Lewisham’s Equality Impact Assessment Summaries 2010-11 37 Name of Review: Period of Review: Date review signed off by DMT: Scope of the review: Library and Information Service 2010/11 February 2011 In July 2010, the Mayor considered a number of proposals to save money and reduce public sector spending. Included in the proposals presented to the Mayor was one to restructure the Library and Information Service. A new structure has been proposed that will continue to deliver the Council’s Library and Information services following the closure of five library buildings: Blackheath; Crofton Park; Grove Park; New Cross; and Sydenham. The Mayor instructed officers to develop options and to undertake the necessary consultation in relation to this proposal. The overall aim of this EIA is to consider how libraries are used in Lewisham and who uses them. It draws upon a range of consultation and statistical information to assess what effect the proposal to restructure the Library and Information Service will have on the borough and its citizens. The EIA provides the answers to the following questions: 1. Could the proposed changes to this service and the way it is delivered affect some groups in society differently? 2. Will the proposed changes disproportionally affect some groups more than others? 3. Will the proposed revisions to the service and the way it is delivered promote equal opportunities? Review team: A team of officers developed this EIA and considered these implications. These officers included: Antonio Rizzo Library and Information Service Manager, Community Services Directorate Julie Hall Information & Heritage Manager, Community Services Directorate Alan Morrison Service Development Librarian, Community Services Directorate Cathy Myers Project Officer, Community Services Directorate Joanne Moulton Children and Young Person’s Librarian, Community Services Directorate Joan Redding Service Development Librarian, Community Services Directorate Ed Knowles Service Manager - Strategy, Community Services Directorate Paul Creech Policy Officer, Community Services Directorate Alan Shade Performance Officer, Community Services Directorate Lewisham’s Equality Impact Assessment Summaries 2010-11 38 Relevant data and research: The assessments contained in this EIA are based upon both qualitative and quantitative information as to how the Library and Information service is used in Lewisham. By drawing upon a range of statistical and consultation information, the Council is well-placed to assess how the budget savings proposal might affect specific groups in the community. The sources of information that inform this EIA include: Active borrowers Public Library Users Survey (PLUS) Library visits, books issued and ICT use Children & Young People Home Library Service (HLS) Lewisham Residents’ Survey Active People Survey Census Service user profiling Consultation: In addition to drawing on previous consultations such as the Mayor’s Commission on Libraries and Learning, public consultations took place with members of the community whose libraries were highlighted for potential closure. The consultation took a number of forms in order to reach as many members of the community and library users as possible. Meetings were organised for each of the libraries, online discussion forums were established and library services were also one of the topics considered as part of the ‘Our Lewisham, Our Say’ consultation on council expenditure. Assessment of impact, outcomes and key follow up actions: The overall assessment of this EIA is that the saving proposal will have an adverse impact across equality groups but will not lead to unlawful discrimination. A full and robust EIA has been conducted which has had due regard to legal requirements and has involved local residents and service users in considering the potential impact on the local area. The EIA recognises that the closure of a library facility may make it more difficult for current users to access library services locally. As such the overall impact of the proposed closure has been assessed as having a negative impact across all categories. However, the proposal to close these library facilities does not lead to unlawful discrimination and no ‘negative – high’ impact has been identified, since the closure will not actively discriminate against or have a disproportionate impact on any single equality category. Mitigation Full mitigation will not be possible and the proposals will have a negative impact across the Lewisham’s Equality Impact Assessment Summaries 2010-11 39 borough. However, in the event of a decision being taken to close the library facilities, a number of actions will be taken to reduce impacts where possible. These include: • Information for current library users as to alternative provision and how to access it • Increased number of outreach library facilities, including small collections and book drops • Increased outreach visits bringing storytelling and other activities to schools and community centres By retaining the longer opening hours at the seven other libraries, the Council will continue to provide a comprehensive, effective and high quality service, well-placed to continue to its good work in promoting equalities and community cohesion. Activity is underway to improve residents’ access to library services across the capital. From April 2011, Lewisham residents will have a library card that enables them to borrow a book in over 100 libraries across London, access any library service, such as public access computers, for free in 13 London Boroughs and request books from 16 different London library services. The remodelling of the service includes a commitment to maintaining and developing some library services in the areas affected by the closure of the five buildings. The Library and Information Service has been working with potential partners to develop some community based provision that will be sustainable. It is the Council’s intention to develop up to eight community libraries using different delivery and partnership models and working closely with community organisations and local social enterprises. The service will support the network of community based provision by providing up-to-date stock, delivering professional input on the quality of the stock, organising activities and book promotions. It is intended that many elements of the library’s successful outreach and equality activity, can be maintained. Where staff capacity allows, an extension of Home Library Service provision to include more vulnerable users will be considered. Under the current and proposed staff structure, the Home Library Service is operating at capacity. Therefore, taking on additional service users may generate a waiting list. Name and contact details of lead officer responsible for follow up action: Antonio Rizzo Library and Information Service Manager, Community Services Directorate 020 8314 8025 For full report contact: Community Services – Strategy and Policy team 020 8314 8289 Lewisham’s Equality Impact Assessment Summaries 2010-11 40 Name of Review: Period of Review: Date review signed off by DMT: Scope of the review: Main Grants Programme 2011/12 June 2011 The Council has a long standing grant aid programme which is designed to strengthen the effectiveness of the voluntary sector. The sector provides services that the statutory sector cannot easily provide and is often best placed to reach out to those residents in the community who have been traditionally excluded from mainstream services. This document is the Equalities Impact Assessment of the proposed recommendations of the Grants Programme 2011-2014. It considers how the recommendations made as part of the application process might affect different groups in society differently and assesses whether these effects are positive or negative. It also outlines the activity that the Council will take to ensure that equal opportunities are promoted and that no group is disproportionately discriminated against. The EIA provides the answers to the following questions: 1. Could the proposed changes affect some groups in society differently? 2. Will the proposed changes disproportionately affect some groups more than others? 3. Will the proposed revisions promote equal opportunities? Review team: A team of officers developed this EIA and considered these implications. included: These officers Liz Dart Head of Community and Neighbourhood Development Sandra Jones Community Sector Unit Service Manager Andy Thomas Stronger Communities Project Manager Carmel Langstaff Arts Service Manager Joan Roach Community Sector Officer Edward Knowles Service Manager - Strategy, Community Services Directorate Paul Creech Policy Officer Relevant data and research: Client data collected via monitoring forms was used to inform this EIA. Consultation: No consultation has taken place as part of this EIA. Assessment of impact, outcomes and key follow up actions: The overall assessment of this EIA is that recommending these organisations for funding provides support for organisations who meet the needs of groups with protected characteristics and organisations with inclusive remits. The recommendations will not have a disproportional impact on equality groups relating to protected characteristics. Lewisham’s Equality Impact Assessment Summaries 2010-11 41 The equalities profile of those organisations who were not recommended for funding broadly match that of those that were recommended for funding and therefore no protected characteristic appears to be disproportionately affected. This assessment also concludes that these recommendations do not contravene the councils duties under the human right act. Actions to ensure a fair grants programme In order to ensure a competitive and open application process for the Main Grant Programme, the Community Sector Unit is recommending organisations who have not been put forward for funding this year receive additional support in the preparation of applications. Additional equalities training, updated in light of the Equality Act 2010, is being developed for organisations seeking future funding from the Main Grants Programme. This will ensure a better understanding on equalities duties on the part of organisations seeking funding and will lead to better recording of information on the impact of services on different protected characteristics. In addition to the Main Grants Programme the council operates two other open grants programmes, small grants and faith in Lewisham fund. Some organisations that have not been recommended for funding through main grants may be more suited to these programmes. In establishing new priorities for the main grants fund it was agreed to set aside a proportion of the budget to create an investment fund. This is to support organisations to play a greater role in some areas of public service delivery that are changing rapidly or where the council is likely to play a less direct service provider role. The fund will enable organisations to test new approaches and innovate in key priority areas as well as supporting organisations through transitions. The funding will be one off rather than ongoing revenue funding. Name and contact details of lead officer responsible for follow up action: Sandra Jones, Community Sector Unit Service Manager 020 8314 6579. For full report contact: Community Services Policy Team, 020 8314 8289 Lewisham’s Equality Impact Assessment Summaries 2010-11 42 Name of Review: Not in Employment, Education or Training (NEET) Reduction February 2011 February 2011 Period of Review: Date review signed off by DMT: Scope of the review: Proposal to re-focus resources for Information, Advice and Guidance (IAG) for young people in the light of Government changes to grant funding for Connexions services from April 2011 and its intention to establish an all-age careers service by April 2012, for implementation in September 2012. (1) Implement a strategy from April 2011 to ensure that resources available to the Local Authority from the Early Intervention Grant (EIG) for IAG and related support for young people are focused solely on continuing to reduce the number of young people who are NEET (not in Education, Employment or Training) (2) Ensure that the strategy supports the needs of the most vulnerable young people, including the following groups: - young people with learning difficulties and/or disabilities in post-16 transition - post-16 progression for looked after children and children leaving care - young offenders - teenage parents - young carers - young people not in school It is being proposed that the “hub and spoke” model that is currently used in delivering Youth support services is further developed to deliver the new Integrated Youth Support Service (IYSS) within which the NEET reduction service will be situated. Within each hub there will be multi-disciplinary teams who will provide: Generic and targeted youth work Support targeted to specific groups of NEET and those who are vulnerable to becoming NEET Substance misuse support Midwifery support Review team: Chris Threlfall (HoS – Education Development) Robert Hodges (Policy Officer) Relevant data and research: Government grant of £2,787,305 that currently funds Connexions ends on 31.03.11, future funds rolled into EIG. Grant currently funds supplementary support to schools, and provides targeted IAG for young people who are NEET, or in danger of becoming NEET, and for learners aged 19-25 with Learning difficulties or disabilities. Lewisham has a three year contract (ending on 31.3.2011) worth £1,579,542 for Babcock PLC to deliver IAG. It is being proposed that the new service will expand upon the use of strategies which have already proven to be effective: Mayor’s NEET Trainee programme. This is a successful intensive eight week programme which includes volunteering; presentation and interview skills training; an outward bound course; personal development skills training. Hi 5. This project works with 14-19 years olds and delivers employability and life skills training Lewisham’s Equality Impact Assessment Summaries 2010-11 43 and support Work with Lewisham College and other post-16 providers: to enable those not who are NEET to access education and training opportunities that start at different times throughout the year. Apprenticeships: improve current provision of Apprenticeships on offer, and make NEET young people aware of these as appropriate Triage strategy: continue to invest in this strategy to divert young offenders committing petty crime away from entering the CJS and supporting them into EET. Pupil population Male Female TOTAL School Type Nursery PRU Primary Secondary Academy Special Number (Spring 2010) 18942 18200 37142 Nonstatemented Statemented 22 9 4859 2841 802 105 0 15 272 271 84 494 Nonstatemented % 10 5.7 22 27.3 21.2 17.5 NEET Interventions January 2010 – December 2010 Client Client & Main Destination Only Parent Letter Interview Interview NEET 2424 158 3 Post 16 education 4897 228 15 Work & Training 597 21 Year 8 58 3 Year 9 419 89 Year 10 611 49 Year 11 3138 349 8 Grand Total 12144 897 26 Statemented % 0 9.4 1.2 2.6 2.2 82.5 Telephone E-mail Contact contact 1017 973 248 40 63 7 4 7 212 2461 13 27 150 Grand Total % 3642 6176 873 61 512 680 3734 15678 23.2% 39.4% 5.6% 0.4% 3.3% 4.3% 23.8% 100.0% About 29% of interventions were held with NEET young people in specific vulnerable groups It is noticeable that a significantly higher number of young people with learning difficulties and / or disabilities who are seen by the service are male (66%) Consultation: LB Lewisham wrote to all Lewisham secondary schools and colleges in January 2011 to inform them of the proposals to amend the provision of careers education and guidance from April 2011. The letter advised that the LA will in future focus its resources on the reduction of the number of young people in the borough who are not in education, employment or training (NEET) and that it will no longer supplement the statutory duty of schools to provide general programmes of careers education and guidance. LB Lewisham also informed schools, colleges and Babcock PLC of its intention not to renew or to re-let the contract with Babcock for the provision of Information, Advice and Guidance services from April 2011. No responses from schools have been received to date from the letter, and no schools or colleges have indicated that they will be unable to meet their statutory duties in this area. Lewisham’s Equality Impact Assessment Summaries 2010-11 44 The local authority is planning to undertake a consultation with stakeholders on the proposals to implement a new NEET reduction strategy and to report to the Mayor on the results. Assessment of impact, outcomes and key follow up actions: Age: - the proposals relate to services for young people and so will impact disproportionately on this age group. However, this needs to be seen in context of the whole package of savings proposals being considered by the Council where impact will apply across a whole range of groups. Schools and colleges will deliver universal careers advice for those 12-18. The LA will focus resources on targeted, vulnerable young people Disability and Gender: - it is recognised that a large proportion (60%) of young people in vulnerable groups who access Connexions services have learning difficulties and/or disabilities, and that of these, two thirds are male. Any changes to the service will therefore need to take account of this gender imbalance. The LA is clear that these young people are included in the priority list of vulnerable groups and will be a focus of the NEET reduction strategy. Race: - the proposals relate to services to Lewisham’s population of young people which is ethnically diverse. 74% of Lewisham’s school population are from black and ethnic minority communities and over 170 different languages are spoken by our pupils. Impact of the proposals will therefore be felt by these groups although no specific ethnic minority group will be disproportionately affected. Religion: No impact Sexual Orientation: No impact Name and contact details of lead officer responsible for follow up action: Chris Threlfall (HoS – Education Development) Issue Equality Recommendation / Action category Quality assurance of Disability / Ensure that best practice techniques, information and IAG support Age systems are retained during the transition from the external service provider to the local authority’s Integrated Youth Support Service. Support for young males Disability / Retain focus to ensure sustained support for this group of who have learning Gender young people, including those who are NEET or in post-16 difficulties and/or transition. disabilities Support for young males Disability / Establish effective systems to continue to monitor who have learning Gender progress of this group of young people and work with difficulties and/or partners to review interventions if required. disabilities For full report contact: Catherine Bunten Catherine.bunten@lewisham.gov.uk 0208 314 6577 Lewisham’s Equality Impact Assessment Summaries 2010-11 45 Name of Review: Removing cash – phase 1 Period of Review: Autumn 2010 – Summer 2011 Date review signed off by DMT: March 2011 Scope of the review: The removing cash and cheque project was sponsored by EMT in Autumn 2010 with the key objective of delivering cash releasing efficiency savings by modernising the way in which the organisation manages customer payments. The project was divided into two phases. The first phase, delivered between Autumn 2010 and Summer 2011 concentrated on the modernisation of ‘payments in’ processes. There were two key drivers for phase one of this project: Cost and efficiency - The cost of processing cash and cheques is known to be significantly higher than processing electronic payments (cash and cheques £5+, card under £2) Customer demand - Between 2007/8 and 2009/10 the number of people paying the council by cash dropped by 30% and at the same time the number of people paying by electronic methods grew by the same amount The key objectives for the project were: Assist with the delivery of £150k cash releasing efficiency savings via the closure of the cashiers front counters Modernise payment processes across the organisation by replacing cash and cheque payment options with electronic alternatives. Review team: Justine Roberts, Lindsey Grant, Dawn Bayley, Akweley Badger, Kevin Alcock and Adeola Odeneye Relevant data and research: Cashiers performance information showing trends in service usage and customer payment preferences Consultation undertaken by the first review of the cashiering service in 2008 which identified the customer base and reasons why the cashiers service was used Consultation: In order to examine the impact of the proposal on the equalities groups identified consultation was undertaken with 240 customers via face to face surveys and focus groups with community groups and advocates. These groups included: o o o o o o o o Lewisham Disability Coalition (2008 and 2010) Pensioners Action Group (2008) Older Peoples Advisory Panel (2008) and Positive Ageing Board (2010) Lewisham Talking Newspaper (2008 and 2010) Carers Lewisham (2010) 170 Community Project (2010) 190 Centre (2010) Lewisham Homes and Phoenix (2010) Lewisham’s Equality Impact Assessment Summaries 2010-11 46 Name of Review: Removing cash – phase 1 Assessment of impact, outcomes and key follow up actions: The EIA identified that the groups most likely to adversely impacted by the closure of the cash hall were older residents and those with disabilities. This assessment was made because: Slightly higher % of customers using the cashiers service with a disability than would be expected based on census figures and 23% of the customers of the cashiers service are over the age of 75. Stronger reliance on cash and cheques for older people and the potential that electronic channels could have accessibility issue for people with disabilities. The EIA identified the following mitigating actions: Maintaining the facility to pay by cash For some customers, paying by cash or cheque is not a choice. We therefore identified the need to keep a cash and cheque payment channel open. As part of the project we set up the facility for customers to pay us by cash or cheque at 200 PayPoints and 20 Post Offices across the borough. This enabled us to deliver efficiency savings whilst also expanding the number of locations where payments of this kind could be taken. Accessibility of alternative payment channels We identified that one of the perceived issues with using PayPoints and Post Offices was the accessibility of outlets. As part of the project we undertook accessibility audits of local PayPoints and Post Offices and identified which outlets were accessible. This is publicised in a leaflet which was given to all customers before and after the closure of cashiers. Communication about the changes and transition planning Our consultation identified the need to communicate widely about the change and alternatives ways to pay. A 2 month communication campaign was developed which involved posters and leaflets being displayed in key council and VCS buildings across the borough. We also made face to face support available to customers on alternative ways to pay available for a month following the closure. Name and contact details of lead officer responsible for follow up action: Justine Roberts, Transformation and Development Office, Customer Services For full report contact: Justine Roberts, Transformation and Development Office, Customer Services Lewisham’s Equality Impact Assessment Summaries 2010-11 47 Name of Review: Period of Review: Date review signed off by DMT: Scope of the review: Reduction in Sport Support Funding to voluntary sector organisations. 2010/11 October 2010 In July 2010, the Mayor considered a number of proposals to save money and reduce public sector spending. Included in the proposals presented to the Mayor was a £20k reduction in funding support to voluntary sports sector. However, two new opportunities have been developed using both remaining funding from the council budget for support and also levering in new external funding. One is the new Sport small grants scheme which will enable sports clubs to apply for up to three strands of funding tailored to the needs of sports clubs today. Additionally, a commissioning process is being developed to enable the sport and leisure service to fairly commission out work for sport and physical activity programmes to our sports clubs and other organisations. The EIA considers the potential impact of changing the grant allocation criteria as outlined in the above section on all Lewisham sports clubs and residents. Review team: Annette Stead, Head of Sport and Active Recreation Sadie King, Policy Officer, Community Services Relevant data and research: This EIA is informed by: • Sport England Active People Survey 3 2009 - The Active People Survey is the largest ever survey of sport and active recreation to be undertaken in Europe. This is a telephone survey that in 2005 sampled 363,724 adults in England (aged 16 plus) and is unique in providing reliable statistics on participation in sport and active recreation for all 354 Local Authorities in England (a minimum of 1,000 interviews were completed in every Local Authority in England). Active people survey 4 quarterly results for Oct 2010 shows no overall statistically significant change since Active People 2 (2007) for Lewisham. • Sport England Studies on specific groups: 1. Understanding participation in sport: What determines sports participation among lone parents? Sport England (2006) 2. Understanding participation in sport: What determines sports participation among recently retired people? Sport England (2006) A Review of Sexual Orientation in Sport Sport England (2008). • Lewisham Lesbian, Gay, Bisexual and Transgender Survey (2006) – Survey and focus groups with LGBT Lewisham residents • Borough Profile Data • Lewisham Cultural Survey 2007 • Health, Well-being and Care: Lewisham Joint Strategic Needs Assessment (2010) • National School Sport Survey (2008) Lewisham’s Equality Impact Assessment Summaries 2010-11 48 Consultation: Written consultation took place with around 50 stakeholders including those that already received funding, new groups and National governing bodies of sport. Assessment of impact, outcomes and key follow up actions Equality Strand Race Assessment of Impact Nil Gender Low Negative Age Medium Negative Disability Sexual orientation Nil Nil Reason for Assessment People from BAME groups have specific health inequalities in Lewisham but there is no evidence of disproportionate representation of different ethnic groups in participating in sports or physical activity in the borough. This means that although there may be specific physical activity needs this is not strongly associated with a reduction in available opportunities to engage in structured sport for all residents. The new system has the potential to deliver specific outcomes through which some of these health needs may be addressed. Feedback from clubs has not highlighted race as an issue in relation to the funding The reduction in funding may impact on gender through a reduction in available opportunities to engage in structured sport. Even though any disproportionate impact can be mitigated by the new more transparent funding criteria, because women participate less, a reduction in funding impacts negatively on the ability of providers to address this imbalance. The reduction in funding may impact on age equality through a reduction in available opportunities to engage in structured sport. Even though any disproportionate impact can be mitigated by the new more transparent funding criteria, because children and older people participate less and suffer specific health inequalities in the borough, a reduction in funding overall is likely to impact negatively on the ability of providers to address this imbalance. Although sports and physical activity levels are lower for disabled residents and there are specific health inequalities because addressing disability sport needs is a priority for the service. Although there is little information available about LGBT participation in sports in Lewisham there is no evidence that the proposal had a disproportionate impact on this protected characteristic. The assessment is therefore Nil impact. Lewisham’s Equality Impact Assessment Summaries 2010-11 49 Religion & Belief Socio Economic Impact Nil Nil Nil Human Rights Although there is little information available about the interface of religion or belief and participation in sports in Lewisham there is no evidence that the proposal had a disproportionate impact on this protected characteristic. The assessment is therefore Nil impact. The proposed new funding arrangements for sport and physical activity will have weighted criteria which focuses on activity in areas of deprivation and on people who are economically disadvantaged. The proposed new Lewisham Plus Card changes will mean that children from economically disadvantaged homes will be able to gain up to 50% off leisure activities. Also older people on benefits will be able to access free or reduced-cost leisure activities. The new funding schemes will focus to a large extent on children and young people with weighted criteria to ensure people of pensionable age are also catered for. The implications of this proposal on Human Rights has been assessed using the flow chart in ‘Human rights:human lives: A handbook for public authorities’ Department for Constitutional Affairs. This proposal does not interfere with human rights. Name and contact details of lead officer responsible for follow up action: Annette Stead, Service Manager Sport & Leisure Service, 0208 314 8496 For full report contact: Community Services Policy Team, 020 8314 8289 Lewisham’s Equality Impact Assessment Summaries 2010-11 50 Name of Review: Period of Review: Date review signed off by DMT: Scope of the review: School Improvement Team November 2010 – February 2011 February 2011 Lewisham Learning and Development College (LLDC) Proposal: To review the provision of professional development training in Lewisham (including the use of the Kilmorie Road site) to ensure that it reflects the Government proposals for the delivery of inclassroom training and the establishment of teaching schools. The new service must become fully self-funding. To seek a venue for re-siting the MFMC and allow it to trade independently; it can also continue to be funded by subscriptions from schools. Support for Lewisham Standing Advisory Council for Religious Education Proposal: To review the level of support provided by the Local Authority to Lewisham SACRE in order to ensure that it efficiently meets statutory requirements. Music Service Proposal: (1) closure of operational premises and evening classes at the Albany Centre in Deptford, London, SE8 to reduce central costs; (2) Re-structuring of the management and administration teams; (3) direct engagement by schools with the support of the Head of Service to facilitate continuation of school-based programmes; (4) incorporating payment to tutors for planning, report writing and training into their hourly rate; (5) re-structuring of after school ensembles and Saturday services to ensure that the ensembles do continue, working closely with parents and carers. Traveller Education Service Proposal: The School Improvement Team (to which the TES belongs) is no longer able to continue this area of work without any further funding. In order to continue its duty of care to these communities the proposed restructure would involve most of the current services being provided by other parts of the authority including schools and/or by voluntary organisations. It would mean the deletion of three posts and the retention/creation of one part-time non-teaching post (subject to funding agreement) to oversee the transition and to provide training and expert advice to colleagues now holding responsibility for Gypsy Roma Traveller pupils and to be able to liaise with the newly formed South London Consortium. An Outreach element would be included in the post to ensure good practice around safeguarding. The changes to the TES had been moved out of year one and into year two in order to establish more fully what are the needs of these communities and to enable work with schools to identify sufficient mechanisms to ensure access to education and continuity of provision. Governor Services Proposal: To establish a new staffing structure for Governors’ services which will result in the deletion of two part time posts: (1) Governance Officer – Advice and information 0.9 Term time only and (2) Database Officer 2.7 hours per week Term time only. It is proposed that the Administrative function within the team will be a shared role with the posts within the School Improvement Team Business Support Unit. Review team: Lewisham’s Equality Impact Assessment Summaries 2010-11 51 Sue Tipler, Head of Standards and Achievement Relevant data and research: LLDC provides a programme of courses for teachers and education staff; all courses are organised to take account of the priorities of Lewisham’s Children and Young People’s Plan and current government initiatives. The staff at the LLDC (not including tutors and consultants) consist of a team of thirteen who manage the business and operation of the service. Lewisham SACRE meets four times per year in different venues around the borough and is supported by an internal RE consultant who is based within SIT, and by a clerk from another section of Lewisham’s Children and Young People’s services. The current Music management team consists of Head of Service, Deputy Head of Service and KS3 Music Leader. The administration team comprises Office Manager and Administrative Assistant. There are also two Key Tutors who are paid additional hours to coordinate their faculty teams (Percussion and Woodwind) as well as a Head of Saturday Centre and two Saturday Centre Pastoral Administrators. There are also approximately 50 Music Tutors currently working for the Music service and the proposal is for these to become part of an accredited panel of approved music staff working in schools and out-ofschool programmes as claims-based employees or self-employed contractors. Over 2,000 children are currently learning to play and instrument through this scheme. Many more learn through school funded and operated schemes using instruments purchased through the Music Instrument Fund. In addition a further 1,800 children learn to play instruments and to sing in subsidised small group programmes. 450 children and young people also have access to music learning through our Saturday Centre, after school ensembles and evening classes. These services include some of the most advanced music ensembles in the borough with progression routes through from beginner bands. The annual number of members of the GRT communities in Lewisham is approximately 500 with over 120 children and young people aged 5 -16 years on the TES monthly register. The families reside in housing and are not restricted to one particular part of the borough. As accommodation issues become increasingly difficult, so mobility levels have risen. The highest ever mobility rate for children from GRT families in Lewisham was recorded for 2009/10 at 74%; this presents problems as there is no consistent cohort to enable evaluation of progress. However, there has recently been an increase in the number of GRT pupils making a successful secondary transfer; more secondary schools have GRT students on roll and there is improved liaison between schools and GRT families. There are increasing numbers of Roma Gypsies arriving from Central and Eastern Europe : this group represents 39 % of all Lewisham GRT residents for 2009/10. The current staffing of Governors’ services consists of a Team Leader; Governance Officer (Training); Governance Officer (Advice and information) – 0.9 Term time only; and a Database Officer (2.7 hours per week Term time only). The team is also supplemented by 11 part time clerks who work mainly from home and whose hours are variable. Clerking Service – The majority of schools (93.4%) buy into the full clerking service; another 5.6% buy into the support service which means that their clerk can attend the termly briefing / training sessions for clerks and their governors receive the termly Governors’ Information Pack. The chart below indicates the number of schools that buy into the Governors’ services: No of schools % of schools Buying into either full service or support 85 93.4% service Schools buying into full service 79 86.8% Schools buying into support service only 6 6.6% Schools that don’t buy into any services 6 6.6% School information Lewisham’s Equality Impact Assessment Summaries 2010-11 52 There are 88 schools in Lewisham which are supported by the School Improvement Team: Details of the school population in Lewisham is detailed in the table below; it can be seen that there are slightly more boys than girls: Pupil population Number (Spring 2010) Male 18942 Female 18200 TOTAL 37142 The Standards and Achievement division employs 77 staff and the majority of these are female; five of the staff have a disability: LBL Children & Young People Standards and Achievement Division – Gender of staff Male 14 18% Female 63 82% Consultation: Team meetings - the SIT team have been appraised of the latest position regarding savings at each meeting. For example on 8th January 2010 there was an update on the ending of the National Strategies Director’s Meeting with headteachers – this included a discussion with headteachers of the anticipated changes to the School Improvement service Discussions at Primary and Secondary Strategic Groups – these have occurred since January 2010 Following concerns about proposals relating to the Lewisham Traveller Education Service it was decided that this proposal should be moved to Phase 2, year 2. Consultation on all Phase 2 year 2 proposals followed the following timetable 19 November 2010 10 December 2010 10 – 17 December 2010 17 December 2010 11 February 2011 February 2011 April 2011 Consultation period begins Deadline for responses from the consultation process Responses to the consultation process will be considered and used to make amendments to the proposal Amended proposals are provided, based on findings from the consultation Proposals are considered by Mayor and Cabinet Outcomes from Mayor and Cabinet will be made available to staff and stakeholders Agreed changes to come into effect from 1.4.2011 In addition to this, public consultations were undertaken on the proposals relating to the Travellers Education Service and the Lewisham Music Service. Following a number of requests the consultation period was subsequently extended to 17th January 2011. Assessment of impact, outcomes and key follow up actions: Age: - the proposals relate to reduction of services within the children and young people’s directorate and so will impact negatively and disproportionately to this age group of Lewisham’s residents. However, this needs to be seen in context of the whole package of savings proposals being considered by the Council where impact will apply across a whole range of groups. Disability: No impact Lewisham’s Equality Impact Assessment Summaries 2010-11 53 Gender: -the proposals for reductions in staff will result in the gender balance between women and men becoming more even since women currently represent 82% of the workforce within the School Improvement Team. However a higher proportion of women will potentially be facing redeployment / redundancy Ethnicity: - the proposal relating to the Traveller Education Service will impact negatively and disproportionately on people from Gypsy Roma Traveller communities for whom the service is directly targeted. The LA intends to minimise the impact by implementing a range of actions to ensure that appropriate levels of support are provided over the transition period following ending of the service. These are detailed in the Action Plan below. - the proposals relate to services which support schools in Lewisham. 74% of Lewisham’s school population are from black and ethnic minority communities and over 170 different languages are spoken by our pupils. Impact of the proposals will therefore be felt by these groups although no other specific ethnic minority group will be disproportionately affected. - the proposals for staff reductions are likely to impact negatively and disproportionately on White British staff who represent a majority of the staff within the School Improvement Team. However it is noted that this proportion is not representative of the overall resident or staffing population of the borough and that the reductions across the Council will not mirror this. The Council has processes in place to minimise impact on staff in terms of redundancies and this includes consideration of alternative suitable employment through the redeployment procedures. The Council is also committed to enabling all directly affected staff to access support and training in order to increase their skills and employability. Religion: No impact Sexual Orientation: No impact Name and contact details of lead officer responsible for follow up action: Sue Tipler Sue.Tipler@lewisham.gov.uk 0208 314 6142 Issue Equality Recommendation / Action category Availability of affordable SocioLA to explore flexible options for charges to be paid for Music services for lower economic Saturday Centre provision income families “ SocioLA to explore the development of bursaries to enable economic disadvantaged and “gifted and talented” children and young people to continue to access music provision in after school programmes and projects. Maintenance of Race LA to establish identifiable dedicated transitional support Lewisham’s duty of care (including creating a transitional post) to support GRT to GRT communities families during the process of change. Maintenance of Race SIT to work with schools to ensure that sufficient and Lewisham’s duty of care robust processes are in place to maintain support to GRT to GRT communities communities in accessing education and continuity of provision. Ensure that Continual All groups Establish clear and transparent processes for the future Professional management of Continual Professional Development Development funding is Lewisham’s Equality Impact Assessment Summaries 2010-11 54 managed equitably according to needs and that outcomes are monitored For full report contact: Catherine Bunten Catherine.Bunten@Lewisham.gov.uk 0208 314 6577 Lewisham’s Equality Impact Assessment Summaries 2010-11 55