Organic Valley Farms Team 2 Calfon, Daphne Javeri, Manisha Iroh, Daniel Lara, Liana Sanchez, Veronica Nov 1, 2007 Table of Contents I. II. III. Executive Background Summary Company Description Strategic Focus and Plan A. Mission B. Goals IV. Situation Analysis A. SWOT Analysis B. Industry Analysis: Trends in the Food Industry Analysis C. Competitors in the Organic Food Market D. Company Analysis E. Customer/Consumer Analysis V. Market Product Focus A. Marketing and Product Objectives B. Target Markets C. Points of Difference D. Positioning VI. Marketing Program A. Product Strategy B. Price Strategy C. Promotion Strategy D. Place (Distribution Strategy) VII. Bibliography 2 I. Executive Background Summary This marketing plan outlines a brief history of Organic Valley Family Farms and their mission to provide consumers with sustainable organic food products. The primary goal of this marketing plan is to introduce a plan for cobranding a new ice cream. II. Company Description Organic Valley farm began in 1988 as a small, organic farming cooperative, the Coulee Region Organic Produce Pool (CROPP). CROPP began with just seven farmers who shared a love of the land and a belief that a new, sustainable approach to agriculture was needed if family farms and rural communities were to survive. With more and more family farms threatened with extinction, these farmers set out to create a solution. That solution has grown into the largest farmers' cooperative today in North America that contributes organically grown dairy, meat and soy products to the consumer in America and overseas. Together, the cooperative voice of over 1100 farmers represents approximately 10% of the organic farming community in America with a growth rate of 20% per year. Organic valley farms defines organic as “a philosophy and a system of production that mirrors the natural laws of living organisms with an emphasis on interdependence of all life”. Organic Valley farms will continue to bring new products to the organic marketplace and to build a future for sustainable family farming. This marketing plan outlines how the company will extend its market to consumers within the U.S. More specifically this plan outlines how Organic Valley can use co-branding 3 strategy with Ben and Jerry’s Homemade, Inc. to expand their line of existing organic ice cream. III. Strategic Focus and Plan This section will provide three aspects of the company that shapes and defines the marketing plan. A) the mission, B) the goals, and C) core competencies/sustainable competitive advantage. A. Mission: The mission of the Organic family farm Cooperative Regions of Organic Producer Pools is to create and operate a marketing cooperative that promotes regional farm diversity and economic stability by the means of organic agricultural methods and the sale of certified organic products. The company’s mission stands for the health and wellbeing of the people, animals, and the environment. B. Goals: As an organic farmer-owned and farmer-operated cooperative dedicated to protecting and strengthening practices that respect the interdependence of all life, the company has developed a pyramid to illustrate the belief that the future is organic and sustainable. The following goals of the Organic family farms are mirrored in this pyramid (See Figure 1) COOPERATIVELY market certified organic products produced by our members. MARKET the best tasting, most nutritious and wholesome food as possible. ESTABLISH farmer determined food prices to reflect fair return and to use these prices to guide the cooperative marketing. 4 ENCOURAGE a farming future emphasizing ecological and economic sustainability. ENABLE a healthy human livelihood by providing quality employment, cooperation, organic education and community growth. PRACTICE environmental awareness and cooperative principles in all aspects of production, handling, marketing and operations. PROMOTE a respect for the diversity, dignity, and interdependence of human, animal, plant, soil, and global life. Figure 1: Organic Lifestyle Pyramid 5 IV. Situation Analysis A. SWOT Analysis: Table 1 shows the external factors the organic valley farm marketing. Table 1: SWOT Analysis for Organic Valley Farms Environmental Forces Strengths Social Nutritious for your health: Organic milk has higher levels of vitamin E, omega 3 essential fatty acids and antioxidants, which help beat infections. Cows farmed organically produced milk which was, on average, 50% higher in Vitamin E than conventionally produced milk. Higher levels of omega 3 essential fatty acids, which are believed to help provide protection from coronary heart disease, were also found in organic milk. Competitive Organic labels attract customers to the product: “100% Organic.” No synthetic ingredients are allowed by law. Also, production processes must meet federal organic standards and must have been independently verified by accredited inspectors. “Organic.” At least 95 percent of ingredients are organically produced. The remainder can be non-organic or synthetic ingredients. One exception: Organic labels on seafood are meaningless because the U.S. Department of Agriculture has no standards to back them up. “Made with Organic Ingredients.” At least 70 percent of ingredients are organic. The remaining 30 percent must come from the USDA’s approved list Avoidance of synthetic chemical inputs (e.g. fertilizer, pesticides, antibiotics, food additives, etc) and genetically modified organisms Offer Pasteurized, Non-homogenized and homogenized products Technological Economic Regulatory Must have periodic USDA on-site inspections to insure organic quality Weaknesses Not all customers are concerned with food quality and nutrition Some synthetics substances are still used allowable by the National Organic Standards Board Half the product for the same price as non-organic milk Timely to convert to organic, min. of 3 years Conventional methods use lawful methods to 6 ensure health of animals/produce Environmental Forces Opportunities Social May aid in reducing the risk of Alzheimer’s in elderly Competitive Co-branding with other competitive markets that have the same philosophy/values as organic valley Technological Conservation of the environment and animals Economic Regulatory Consumer spending toward health is growing creating and expanding the market. Organic dairy is expected to be a 3.5 billion dollar business by 2010 and 1.8 billion dollars will come from organic milk sales. The green and organic movement could create policies that would provide tax benefits to companies Threats Lactose intolerant individuals hesitant to eating dairy foods Extending the product with already existing branded products could result into several barriers to market penetration Use of artificial hormones and other antibiotics to increase milk production. Price conscientious consumers will not go organic due price Women, Infants and Children (WIC) does not allow consumers to buy organic products Other competitors do not have to follow the same organic standards 7 B. Industry Analysis: Trends in Organic Foods A. Organic Food Industry Organic Food Defined by USDA Standards: The U.S. Department of Agriculture has revised the National Organic Program (NOP) guidelines on the submission of petitions of substances for inclusion on or removal from the National List of Substances Allowed and Prohibited (National List) in Organic Production and Handling. The updated guidelines include modifications for information to be included in a petition to review a non-organic agricultural product for inclusion in the National List. The National List identifies the synthetic substances that may be used and the nonsynthetic substances that may not be used in organic production and handling. B. Industry Size: 3% of the milk sold in the USA is organic The organic industry today represents $14.5 billion dollars (just over 2% of America's food sales) in 2005 Independent organic farms represent only 0.3% 1183 farmer-owners belong to Organic Valley Farms C. Industry Growth: Several small dairies are growing in popularity: Organic food sales within the United States have grown by 17 to 20 percent a year for the past few years while sales of conventional food have grown at only about 2 to 3 percent a year. 8 This large growth is predicted to continue, and many companies are jumping into the market. C. Competitors in the Organic Food Market A. How do they choose? : The organic minded consumers have limited number choices of organic ice creams. For example, Stonyfield’s, Breyer’s (their organic line ice creams) and other small organic ice cream producers. The egg diagram represents the process taken to deliver a co-branded product to the consumer Figure 1. The competitors are also outlined in the egg diagram. 9 Figure 1. Organic Valley/ Ben and Jerry’s Ice Cream Basking Robbins Häagen-Dazs Kroger Breyer’s Organic Line Horizon Raise organic cattle Process milk Pasteurize milk Sell to specialty market like Whole Organic Valley of Farms Foods, Gelsons, etc. Ice cream Dreyer's Stonyfield Baskin Robbins Package ice cream Direct Competition Indirect Competition Transport milk to factory for ice cream process Mix organic products to create new ice cream Local Organic Producers Dairy Queen Swensen's Ice Cream Cold Stone Creamery 10 D. Company Analysis of Organic Valley Farm co-branding with Ben and Jerry’s Homemade, Inc. Organic Valley is a cooperative of family owned farms that contribute organically grown dairy, meat and soy products to the consumer. Ben and Jerry’s is good match to co-brand with due to their similarity in their philosophy of providing wholesome tasty products. Ben and Jerry’s popular brand and expertise in the ice cream industry will help promote Organic Valley new product class of organic ice creams. While, Ben and Jerry has already established a organic product class of ice creams we feel that Organic Valley can capitalize on this already established brand name in this product class (ice cream). E. Customer/Consumer Analysis Who are the consumers: In order to get a vivid picture of our consumers, we interviewed, Sara Tadesky from the Educational Outreach program at Organic Valley. According to the company’s beliefs, the typical core organic consumer whom they refer to as “citizen partner” have the following characteristics: Health conscientious consumer who have already made a choice to eat organic. Environmental conscientious consumer who are mission/cause/issue driven D. Health/Nutrition Concerns: Because most of the consumers that choose organic foods would like an option to buy a popular dessert which is organic. Organic Valley consumers are not necessarily concerned with calories but with a sensitivity to an organic lifestyle. E. Where do they buy? Organic minded consumers buy mostly from specialty food stores, such as Whole Foods, Gelsons, Trader Joes, Wild Oats and small mom and pop stores. V. Market Product Focus A. Marketing and Product Objectives A. Increase the current market: Current markets will be grown by increasing consumer awareness of organic ice cream by publishing in a wide variety of popular magazines and periodicals such as, Time, Newsweek, NY Times, Cooking, etc. B. New Products: Organic Valley ice cream, co-branded with Ben and Jerry’s, will be added to the existing ice cream products already sold at the current retail and specialty stores. B. Target Markets The primary target for Organic Valley products will be consumers who live and believe in an organic lifestyle. These consumers will be interested in a healthy lifestyle and supporting the environment. C. Points of Difference: Uniqueness Why they prefer a product: Organic Valley organic ice cream will be unique relative to other competitors because of the following reasons: Produced without antibiotics Produced without synthetic hormones Produced without harmful pesticides High in conjugated linoleic acids Excellent source of calcium Humane treatment of animals D. Positioning 12 Along with Ben and Jerry’s established creative ice cream brand name, Organic Valley hopes to position their co-branded organic ice cream in the consumer’s mind as a healthy hormone free indulgence. VI. Marketing Program A. Product Strategy A. Product line: The new product line of organic ice cream will consist of two new flavors that Ben and Jerry’s existing (strawberry, chocolate fudge/brownie, vanilla, and sweet cream/cookies) organic product line does not have. These two new flavors will be chocolate chip and mocha cappuccino. B. Uniqueness and quality are introduced through the two new flavors and the organic aspect of the ice cream. C. Packaging will be keep in sync with the Ben and Jerry’s ice cream brand. B. Price Strategy Organic Valley’s price strategy is to keep the same prices as Ben and Jerry’s existing line of organic ice creams which is approximately $9.00 a pint. C. Promotion Strategy Online and in-pack coupons will be offered in order to entice consumers to try the new flavors of organic ice cream. To increase awareness and trial purchases Organic Valley would conduct in store demonstrations and free sample distributions. D. Place (Distribution Strategy) The co-branded organic ice cream will be offered at the following existing marketed locations: Retail Ben and Jerry’s parlors 13 Specialty chains: Whole Foods Market, Gelsons, Wild Oats Large chains: Albertsons, Vons and Ralphs Limited distribution to natural health food stores VII. Bibliography 1. American Journal of Agricultural Economics, By Tirtha Dhar & Jeremy D. Foltz, February 1, 2005 2. Ben & Jerry’s Homemade, Inc. http://www.benjerry.com 3. Bravo Co-Branding; http://finance.dailyherald.com 4. Fortune Magazine, “An Organic Milk War Turns Sour”, By Marc Gunter, October 3, 2007 5. Organic Valley A. Interview with Sara Tedesky of Organic Valley Educational Outreach Program, LaSarge, Wisconsin; October 31, 2001 B. Organic Valley Family Farms website: www.organicvalley.coop C. Organic Valley Family Farms at the Green Festival; website Google video: http://video.google.com/videosearch?q=Organic+Valley&sitesear ch 6. Unites States Department of Agriculture website: www.ams.usda.gov/nop 14