ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 1 11. Supplement for Residential Care Providers 11.1 Environment of Care Standards and Requirements Residential care providers under contract with a CMHSP in the Access Alliance of Michigan (AAM) affiliation are required to comply with the State of Michigan Licensing Rules for Adult Foster Care (AFC) Small Group Homes, the Certification Rules for Specialized Programs offered in AFC Homes to Clients with Mental Illness or Developmental Disabilities, and other federal, state and local laws as identified in this section of the provider manual. In some cases, Bay-Arenac Behavioral Health (BABH) Provider Management may require or recommend additional expectations related to safety and emergency preparedness. The information in this section is intended to clarify the expectations and provide interpretive guidelines to assist with implementation of the requirements. OBJECTIVE: An Environment of Care (EC) program is established that ensures a safe and healthy environment for people who live in a Specialized Residential Adult Foster Care (AFC) home that is operated by a Residential Care Provider Corporation. PURPOSE: The EC Program includes activities and processes to: Reduce and control hazards and risks to the residents Prevent accidents and injuries to the residents Maintain safe conditions for residents, visitors, and staff Plan and prepare for emergencies that may arise SCOPE: Specialized Residential AFC homes are managed under contract with BABH. The Residential Care Provider’s staff are hired and trained to oversee that residents receive proper care and treatment and that the home environment is safe and secure. The State of Michigan Department of Human Services is responsible for licensing specialized residential AFC homes. Residential Care Providers are responsible for ensuring that employees are properly trained as required by federal, state, and local safety and fire prevention standards, MIOSHA Right to Know information and hazardous material handling, incident and error event reporting, emergency preparedness and response, use of fire extinguishers, vehicle safety, etc. Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 2 The information provided in this document does not replace State of Michigan public acts or licensing rules, but provides guidance for the development and implementation of an effective EC Program in the home. The Licensing Rules for AFC Small Group Homes (12 or less) and the Certification Requirements for Specialized Programs Offered In AFC Homes to Clients with Mental Illness or Developmental Disabilities are the main source documents used in developing the guidelines presented in this document and will be referred to as the licensing rules throughout the remainder of this document. PERFORMANCE 1. GENERAL SAFETY a. Inspections and Evaluations: Initial and recurring inspections and evaluations are completed as listed here: Figure 1, Safety and Emergency Preparedness, Fire Safety and Prevention, and Facility Management and Maintenance Activities Event Occurrence Reference/Notes Responsibility Regulatory Services Inspection As required Licensing Rules MI Dept. of Labor, Energy and Economic Growth Quarterly 1 per shift Note 1 Home Manager/staff Annually 1 per shift Note 1 Home Manager/staff Fire Extinguisher Inspection Monthly See 5.d.(1) and Note 2 Home Manager/staff Fire Extinguisher Maintenance Annual See 5.d.(1) and Note 2 Annual See 5.d.(1) Fire Drill Tornado Drill Fire Extinguisher Training Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Home Manager/Contractor Residential Care Provider Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 3 Battery Operated Smoke Detector Test Quarterly Note 3 Home Manager/staff Integrated Smoke Detector/Fire Alarm Test Annual Note 2 Home Manager/Contractor Automatic Sprinkler System Annual Note 2 Home Manager/Contractor Pull Down Alarm System Annual Note 2 Home Manager/Contractor Sprinkler System Flow Test Monthly Note 2 Home Manager/Contractor Carbon Monoxide Detector Test Quarterly Note 3 Home Manager/staff Safety & Facility Inspection Annual See 1.h.(1),(2) BABH EC Office Emergency Lights w/battery backup 30 day and Annual Note 4 Home Manager/staff Flashlights Quarterly Note 4 Home Manager/staff Emergency Generator Maintenance (owned and maintained by BABH) Annual Note 5 BABH Facility Manager/Contractor Refrigerator/Freezer Temperature Daily Note 6 Home Manager/staff Water Faucet Temperature Monthly Note 7 Home Manager/staff Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 4 Vehicle Safety Inspection Daily See 1.k.(3) Home Manager/staff GFCI Test Annual Note 8 BABH Facility Manager First Aid Kit Annual Note 9 Home Manager/staff Spill Kit Annual Note 10 Home Manager/staff NOAA Weather Radio Quarterly Note 11 Home Manager/staff Note 1: Fire drills are held per the licensing rules. The licensing rules do not require that a tornado drill be completed but they do require that a written emergency procedure and evacuation plan for severe weather emergencies is available. BABH Provider Management requires that providers of specialized residential services hold 3 tornado drills per year, 1 per shift, over the time period April - September, not to exceed more than 1 tornado drill in a month or more than 3 tornado drills in a year. Emergency drills are recorded on the drill report and kept in home files for review by BABH EC staff and Licensing Agent, as requested. Note 2: The residential manager ensures that a company qualified in servicing fire sprinkler systems, fire extinguishers, and fire alarm systems has completed necessary repairs, maintenance, tests and inspections that are required. The home staff completes the monthly sprinkler flow test . Problems are reported to the Residential Care Provider management. When required, Interim Life Safety Measures (ILSM) are taken as required by the Life Safety Code. Note 3: Battery-operated smoke detectors and carbon monoxide detectors are tested at least quarterly by residential home staff. Batteries are replaced when low and at least annually. Testing and battery replacement records are kept in the home files. Note 4: Emergency lights are installed to light up escape routes in the event that the power goes out and/or the generator fails. A functional test at 30-day intervals for a minimum of 30 seconds and an annual test for a duration of 60 minutes is required. Record completion of the monthly and annual testing and maintain records in the home files. Batteries are replaced per the manufacturer's instructions or when no longer holding an acceptable charge. Some of these light's batteries are sealed and cannot be changed. In these cases new lights are required. For homes not equipped with emergency lights, flashlights are tested quarterly, batteries replaced as needed, and documented. Note 5: Emergency Generators. All generators are owned by BABH and are maintained and serviced by a service provider contracted by the BABH EC office. Note 6: Refrigerators and freezers are equipped with a thermometer to monitor that the refrigerator temperature is maintained between 35 and 40 degrees and freezer temperature is maintained at less than 32 degrees. A daily refrigerator temperature log is maintained. Note 7: Licensing Rule R 400.14401 - Environmental Health, requires that hot water temperature at the faucet is maintained between 105 degrees Fahrenheit to 120 degrees Fahrenheit at the faucet. BABH Provider Management recommends that hot water at the faucet is tested on a monthly basis and recorded on a log. Note 8: GFCI outlets are tested at least annually by the BABH Facility Manager. Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 5 Note 9: A first aid kit is readily available in the home and in the vehicle(s). The kit is inspected at least annually and a record of inspection kept in the home files. Note 10: A blood borne pathogens spill kit is readily available in the home and in the vehicle(s). The kit needs to be inspected at least annually and a record of inspection kept in the home files. Note 11: The NOAA Weather Radio is checked monthly to ensure that it is working properly. Batteries are replaced as needed or at least annually. b. Residential Care Providers will assist BABH with its performance improvement processes by providing safety and environment of care related data and information, as requested. c. The Residential Care Provider will ensure that its administration and staff receive the appropriate training and have the minimum qualifications as required by the licensing rules and other federal, state and local laws. BABH Policy and Procedure, C07-S03-T04 Group Home Curriculum (Attachment 1) provides information on additional training that is required. d. The Residential Care Provider designates an employee to develop, implement and oversee the EC program in the home to include safety, and emergency preparedness and planning. e. Evacuation Difficulty Score Calculation (E-Score): The Residential Care Provider will ensure that the capability of the residents to evacuate a facility in the event of a fire is assessed using methods described in the NFPA 101® 1985 Life Safety Code (Attachment #2) and Appendix F of the 1985 Life Safety Code (Attachment #3) as required by the licensing rules (R 330.1803 - Facility environment; fire safety). The worksheets are available as part of attachment #3 to this manual. BABH policy and procedure C05-S05-T06 (Evacuation Difficulty Score, Destination Training and Waiver Process) provides information regarding completion of the Evacuation Difficulty Score, Destination Training and Waiver Process (Attachment #4). See Attachment #5, E-Score Clarification of Requirements (revised September 16, 2009), for additional guidance on calculating the Escore. f. Medications are stored and administered per the Licensing Rules (R 400.14312) and BABH Policy and Procedure C06-S01-T06 (Medications: Storage, Samples, Injectables, Disposal, Expirations and Recalls) (Attachment #6). Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 6 g. Per the licensing rules and BABH requirements, Environment of Care records consist of the following: Accident records and incident reports Policies and procedures related to safety and emergency management Fire drill records E-Score Worksheets (Evacuation Difficulty Score) Smoke/Fire Incident Reports (Reports of fire, smoke, or severe property damage) (See Attachments #7 and #8) Records of other emergency drills, as applicable Records of licensing rule variances that have been granted Heating, ventilation and air conditioning (HVAC) equipment inspection and approval records Fire detection and sprinkler equipment inspection and approval records, if applicable Fire extinguisher safety checks and annual maintenance records Refrigerator and freezer temperature log Hot water temperature log Record of battery powered/battery backup emergency equipment inspection, testing and battery replacement (emergency lights, flashlights, smoke detectors, carbon monoxide detectors, NOAA radios, etc.) Electrical inspection records, if applicable Fire Safety reports from the department or state fire marshal, as required by law Environmental inspection reports, as required by law Product manuals and service agreements for appliances, HVAC equipment, alarm and sprinkler systems, generator, etc. Record of maintenance and repair contractors for emergency repairs of heating, cooling, plumbing, and electrical equipment, etc. h. The BABH EC staff conduct an annual inspection of specialized residential AFC homes to assess compliance with applicable safety and environment of care standards and maintenance and upkeep of the building(s) and grounds. Follow-up visits are made as needed to assure that any serious discrepancies are addressed within a reasonable timeframe. (1) Inspection Report: The home manager/staff are informed of the findings at the end of the inspection. An inspection report which includes deficiencies and discrepancies, requirements and recommendations, and responsibilities is sent to the Residential Care Provider Management and copies are provided to the BABH Provider Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Chapter 11 Section 11.1 Page 7 Management and Contract Management Departments. See the Annual Safety and Facility Assessment form (Attachment 9). (2) Hazardous Conditions: If during an inspection, a hazardous condition is identified (broken equipment, trip hazard, fire hazard), BABH EC staff will attempt to correct the situation immediately. If unable to correct an issue, the appropriate service provider will be contacted. Any affected items will be removed from service or the area blocked to protect residents and staff from injury. i. Product Recalls: The BABH EC staff may send product recall notifications to home managers who are responsible for ensuring that any faulty product or equipment is handled according to the information provided in the recall notification. j. A potentially hazardous condition* that does not result in injury but may cause damage to the facility, grounds, or equipment are reported immediately to the Residential Care Provider’s management staff. Action is taken to eliminate the hazard and protect property from further damage. If unable to safely eliminate the hazard, staff should contact the appropriate public service (police or fire department), utility company, or contractor for assistance. The BABH Environment of Care office may be contacted to provide assistance, as necessary. *A hazardous condition is any set of circumstances that significantly increases the likelihood of a serious adverse outcome. k. Vehicle Safety is the responsibility of all staff members who transport residents. (1) BABH Provider Management requires that the driving record of staff who will be transporting residents are checked upon hire and on a random basis thereafter. See the Michigan Vehicle Code MCL 257.207a for more information. (2) Vehicle accidents involving residents are reported according to the incident reporting process and as required by the State of Michigan Vehicle Code. (3) Per Licensing Rule R400.14319 - Resident Transportation, Residential Service Providers ensure the following: Vehicle is in good operating condition Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Chapter 11 Section 11.1 Page 8 Vehicle has a basic first aid kit Residents who are transported by truck ride only in the cab Vehicle operators have a valid driver's license In addition, BABH Provider Management recommends the following: A vehicle safety inspection process is in place Periodic maintenance is completed and documentation maintained Van lifts are checked before use for proper operation The lifts are equipped with a safety strap and stopping device Staff are trained on the use of the lifts and safety straps prior to use Vehicles are equipped with an Emergency Supply Kit Residents are not transported during severe weather 2. SECURITY Security measures are taken for purposes of controlling access to the home and preventing elopement by residents. The following measures are recommended by BABH Provider Management: Keep all exit doors locked Verify the identification of all visitors Prohibit unauthorized persons from entering the home Closely supervise residents who are prone to elopement Educate staff regarding security measures and the reporting of security incidents 3. HAZARDOUS MATERIAL AND WASTE In accordance with the following MIOSHA and OSHA rules, hazardous material and waste must be handled appropriately: MIOSHA Part 92 - Hazard Communications MIOSHA Part 430 - Hazard Communications MIOSHA Part 554 - Bloodborne Infectious Disease OSHA 29CFR 1910.1200 - Hazard Communication The above standards require that employers have a written policy and procedure that addresses hazardous material and waste and that staff are Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 9 trained in the selection, handling, storage and disposal of hazardous material and waste. Please refer to the BABH memo dated November 12, 2009 for guidelines regarding sharps disposal (Attachment #10). 4. EMERGENCY MANAGEMENT Licensing Rule R 400.14318 Emergency preparedness; evacuation plan; emergency transportation, requires that Residential Care Providers plan and prepare for emergency response. BABH Provider Management provides the Residential Care Providers with a "Home Managers Emergency Preparedness Handbook" which includes tools to assist Residential Care Providers in their response planning for emergencies in the home and community. The handbook includes planning templates that may be used to assist in preparedness and planning efforts. They include: Business Preparedness Planning Guide from F.A.C.E.S of Michigan Emergency Preparedness Planning Checklist for Group Homes Fire Response Planning Checklist Severe Weather/Tornado Planning Checklist Pandemic Emergency Planning Checklist Toxic Gas and Fumes Emergency Planning Checklist Bomb Threat or Explosion Emergency Planning Checklist Terrorism Emergency Planning Checklist Workplace Violence Emergency Planning Checklist Emergency Utility & Shutdown Planning Checklist Evacuation to an Alternate Site or Temporary Community Shelter Planning Checklist Shelter In-Place Planning Checklist Additional information included in the Handbook: BABH Environment of Care Office Contact Information Emergency Supply Kit Requirements Information on NOAA Weather Radios Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 10 Emergency Evacuation Supply Kits: The Michigan Department of Community Health requires the following minimum requirements for the Emergency Evacuation Supply Kits: Battery operated radio Depends (if necessary) Keys for van and home Diabetic snacks (if necessary) Staff phone numbers Extra batteries Resident profiles Gloves (latex/non-latex) Blankets Wet wipes Guardian phone numbers First aid kit Flashlight Rain coats Bottled water Snacks In addition to the required items above, BABH Provider Management has developed a list of recommended emergency supplies to have available in case of a long-term evacuation or mandatory sheltering in place. Please see the Emergency Supply Kits document included in the Home Managers Emergency Preparedness Handbook for additional information (Attachment #11). Emergency Drills (other than fire): (1) Residential Care Providers are required by BABH Provider Management to hold three (3) tornado drills annually one (1) per shift, over the time period April - September, not to exceed more than one (1) tornado drill in a month and three (3) per year). The drill needs to be recorded on the Tornado Drill report and kept in home files for review by BABH EC staff and Licensing Agent, as requested. (2) BABH Provider Management recommends that Residential Care Providers hold at least one (1) carbon monoxide drill per year, preferably before the heating season begins. It is at the discretion of the Residential Care Provider whether they implement this recommendation. The drill needs to be recorded on an emergency drill report form and kept in home files for review by BABH EC staff and Licensing Agent, as requested. Emergency Generators: BABH Provider Management has provided and installed emergency generators in some group homes. These generators are sized to allow for normal operation during power outages, are fueled by natural gas, and operate automatically upon power failure (the unit will sense a power failure and start up automatically with 10 seconds). The generators have a self-test feature which will start automatically once per week. BABH is responsible for maintenance and repairs of the generators and has entered into a service contract with a local electrical Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 11 contractor to provide the service. Questions or concerns may be directed to the BABH Environment of Care office. 5. FIRE PREVENTION AND LIFE SAFETY a. Fire Drills: Per the Licensing Rule R 400.14318, fire drills are held during daytime, evening, and sleeping hours at least once per quarter (one per quarter per shift). The drills need to be recorded on a fire drill report form and kept in home files for review by BABH EC staff and Licensing Agent, as requested. Fire drill reports may be requested by BABH Provider Management on a random basis. b. Smoke/Fire Incident Report: The Smoke/Fire Incident Report is used to report smoke or fire incidents or severe property damage (required by Licensing Rule R 400.14209 - Home records generally). This report needs to be submitted to the BABH EC office (Attachment #8) Per Licensing Rule R 400.14403 - Maintenance of Premises, a written report shall be made to the AFC Licensing Division of the department, the resident’s designated representative, and the responsible agency within 48 hours, excluding holidays and weekends, of the occurrence of any fire and property damage of more than $5,000.00. c. Smoking Policy: BABH Provider Management recommends that smoking by residents is restricted to a designated smoking area, away from other residents, oxygen tanks, and under the direct observation of direct support professionals. Smoking by staff is restricted to a designated smoking area away from residents and oxygen tanks. A fireproof container (butt can) is available for disposal of matches and smoking material and is located at least 4 feet away from the home. The contents of the butt can are emptied on a routine basis. d. Fire prevention, detection, and protection equipment is available in accordance with the licensing rules R 400.14505 - Smoke detection equipment and R330.1803 Facility Environment; fire safety, and R 400.14506 - Fire extinguishers. The above referenced Licensing Rules include information on the following: Required smoke detection equipment Location of smoke detection equipment Battery replacement Testing, examination and maintenance of smoke detection equipment Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 12 Installation requirements of smoke detection equipment Fire extinguisher requirements Location of fire extinguishers Examination and maintenance of fire extinguishers Fire drill requirements Assessment of evacuation capability of residents (1) Fire Extinguishers: In accordance with MIOSHA General Industry Standards, Part 8 - Portable Fire Extinguishers, R 408.10835, fire extinguishers are serviced and maintained by a qualified service provider at least annually. Additionally, fire extinguishers are checked monthly by home staff, and recorded on an inspection log or on the fire extinguisher tag. Staff are trained in the use of fire extinguishers in accordance with OSHA Standard 1910.157(g)(2) - Training and Education. e. Evacuation Procedures, Evacuation Plan, Floor Plan: In accordance with Licensing Rule R 400.14318 - Emergency Preparedness, a specialized residential adult foster care home is required to have a written emergency procedure and evacuation plan. In accordance with the Michigan Fire Prevention Code, the floor plans must include the location of the "designated smoking area", whether that location is inside or outside. In addition to the requirements of these rules, BABH Provider Management recommends that the floor plan include the location of the tornado shelter, location of the external assembly location and a "you are here" indicator such as a star, an asterisk, etc. to show a person's present location on the floor plan. f. Emergency Contact/Communication: In accordance with licensing rule R 400.14318, specialized residential AFC homes must post near the phone, a listing of emergency telephone numbers that, at a minimum, include fire, police, and medical emergency services. BABH Provider Management also recommends that the list of emergency telephone numbers include a heating and cooling contractor, an electrical contractor, plumbing contractor, utility service providers, Poison Control, hospital, pharmacy, after-hours emergency pharmacy, on-call hotel, snow removal contractor, BABH Provider Management contacts, etc. and any others that the provider deems important and necessary. g. Interim Life Safety Measures (ILSM*): In accordance with the NFPA 101® Life Safety Code, ILSMs must be implemented to ensure adequate life safety protection: Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 13 whenever Life Safety Code deficiencies cannot be immediately corrected; during periods of construction and renovation; and when the fire alarm, detection, or suppression system is out of service or impaired for more than 4 hours in a 24 hour period. *Interim Life Safety Measures – A series of thirteen administrative actions intended to temporarily compensate for significant hazards posed by existing National Fire Protection Association (NFPA 101®) 2000 Life Safety Code (LSC) deficiencies or construction activities. Refer to the National Fire Protection Association (NFPA 101®) Life Safety Code for more information or contact the local Fire Marshall for assistance. The BABH Environment of Care office is also available to assist with implementation of ILSMs when necessary. 6. MEDICAL EQUIPMENT BABH Provider Management recommends the following regarding medical equipment: Wheelchairs (manual and battery powered) are inspected and maintained according to the manufacturer's instructions. Maintenance and service records are maintained in the home. Oxygen tanks and regulators are handled and stored in accordance with the MIOSHA General Industry Standards, Part 69 - Compressed Gases. The equipment is serviced and maintained according to the manufacturer's instructions by a qualified service technician. Records of periodic maintenance are kept in the home files. An "Oxygen in Use" sign is posted at the front and back doors to alert the fire department that oxygen is in the house. Lifts: BABH Provider Management requires that lifts are operated only by trained staff. Home Managers are responsible for training new staff initially (training is documented). New staff will receive extensive training on the use of the lifts and slings during BABH Group Home Curriculum training. See the April 2010 letter that was sent to all Residential Care Provider CEOs for specifics on the training requirements and responsibilities (Attachment 12). Lifts are inspected and tested according to the manufacturer's instructions. Records of periodic maintenance are kept in the home files. Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 14 Slings and Clips that are used in conjunction with the lifts are inspected before each use. The sling material should be durable with no rips or tears. The sling clips need to be inspected for wear and tear - they need to clip/snap into place snugly when connected to the lift. 7. UTILITY SYSTEMS a. The staff is trained in how to do an emergency turn-off for various utility systems like electrical, gas, and water. These are clearly identified in the home. b. Seasonal preventative maintenance is completed by qualified technicians on the furnace and air conditioning units. 8. PHYSICAL ENVIRONMENT a. The requirements regarding environmental health, food service, maintenance of premises, laundry, living space, room temperature, bathrooms, bedrooms, bedroom space, bedroom furnishings, and linens are addressed in the licensing rules. b. The residential staff needs to be aware of conditions in the home environment. Situations that have the potential to cause damage to the structure, appliances, HVAC, or grounds need to be monitored, reported, and repaired. If a process is causing damage to the walls, doors, floors, counters, utility systems, or appliances then the process needs to be evaluated and corrective action taken. c. Residential Care Providers consult and work with the BABH EC office regarding repair and maintenance of premises. Attachments: 1. 2. 3. 4. 5. C07-S03-T04 Group Home Curriculum Policy and Procedure National Fire Protection Association (NFPA 101®) 1985 Life Safety Code Appendix F of 1985 Life Safety Code - A Procedure for Determining Evacuation Capability C05-S05-T06 Evacuation Difficulty Score, Destination Training and Waiver Process Policy and Procedure E-Score Clarification of Requirements (revised September 16, 2009) Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems ACCESS ALLIANCE OF MICHIGAN REGIONAL PROVIDER MANUAL Chapter 11 Section 11.1 Bay-Arenac Behavioral Health Authority, Regional Pre-Paid Inpatient Health Plan Supplement for Residential Care Providers Environment of Care Standards and Requirements Page 15 6. C06-S01-T06 Medications: Storage, Samples, Injectables, Disposal, Expiration and Recalls Policy and Procedure 7. Reporting/Retention Guidelines for Fire and Smoke Related Events in Specialized Residential Group Homes 8. Smoke/Fire Incident Report 9. BABH Annual Safety and Facility Assessment Form 10. November 12, 2009 Memo regarding disposal of sharps 11. Emergency Supply Kits Requirements 12. April 2010 Letter regarding training on the use of lifts and slings References/Legal Authority: 1. Licensing Rules for Adult Foster Care (AFC) Small Group Homes (12 or less) 2. Certification Requirements for Specialized Programs Offered in AFC Homes to Clients with Mental Illness or Developmental Disabilities 3. Michigan Department of Licensing and Regulatory Affairs, Occupational Health and Safety Standards a. MIOSHA Part 8 - Portable Fire Extinguishers b. MIOSHA Part 69 - Compressed Gases c. MIOSHA Part 92 - Hazard Communications d. MIOSHA Part 430 - Hazard Communications e. MIOSHA Part 554 - Bloodborne Infectious Disease 4. United State Department of Labor, Occupational Health and Safety Standards a. OSHA 29CFR 1910.1200 - Hazard Communication b. OSHA 1910.157 (g)(2) - Portable Fire Extinguishers - Training and Education 5. State of Michigan Vehicle Code, MCL 257.207a 6. National Fire Protection Association (NFPA 101®) 1985 Life Safety Code (See attachments) 7. Appendix F to NFPA 101® 1985 Life Safety Code - A Procedure for Determining Evacuation Capability (See attachments) 8. NFPA 101® 2000 Life Safety Code (Proprietary) 9. Michigan Fire Prevention Code (1941 PA 207, as Amended July 2002) Bay-Arenac Behavioral Health Access Alliance of Michigan Riverhaven Coordinating Agency Huron Behavioral Health Montcalm Center for Behavioral Health Shiawassee County Community Mental Health Tuscola Behavioral Health Systems