Water Conservation and Demand Management
JOBURG WATER
WATER CONSERVATION/WATER DEMAND MANAGEMENT:
1.
PERSONAL INFORMATION
Name
Jones Mnisi
Organisation
Johannesburg Water
Telephone
011 688 1481
Fax
011 688 1576
e-mail
jmnisi@jwater.co.za
Gender
M
Years of
Experience
Joburg Water
10+
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Water Conservation and Demand Management
PART 1:
2
2.1
2.2
2.3
2.4
KNOWLEDGE, ATTITUDE AND PERCEPTION SURVEY
KNOWLEDGE ASSESSMENT
How do you rate your
knowledge of Water
Conservation/Demand
Management?
What has been the source of
your knowledge of the
concepts of WC/DM?
Do you think there is a
difference between Water
Conservation and Water
Demand Management:
What is your understanding
of these concepts? (Brief
Overview)
Good
Word of Mouth
Fair
Poor
Media
Training
Workshop
Other: Waters Services Development Plan (WSDP)
Yes
Reading
No
Water Conservation:
Is minimizing the wastage of water and maximizing the
sustainable use thereof
Water Demand Management:
Optimizing the use or demand of water
2.5
2.6
2.7
In your opinion, what are
the most important features
of the concepts of
WC/WDM?
In your opinion, what are
the least important features
of the concepts of
WC/WDM?
What can be done to
increase your (officials)
knowledge of WC/WDM?
Ensuring the public is aware of the financial and environmental
value of water
None
Training
Awareness
campaigns
Reading
Regular
information
update
Public
meeting
Other:
2.8
What can be done to
increase communities’
knowledge of WC/WDM?
2.9
Do you think the
municipality has the
capacity to implement the
necessary interventions (as
proposed in 3.8) for
communities?
2.10
Are you aware of the
WC/WDM requirements
specified in the guidelines
for various role players?
2.10.1 If yes, what are the specific
requirements related to your
Joburg Water
Awareness campaigns
Public meetings
Yes, JW has structures in place. (See Annexure A).
Yes
No
It is not clear what is referred
to as “guidelines”
_
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Water Conservation and Demand Management
particular sector/institution?
2.11
3.
3.1
3.2
Comments
_
ATTITUDINAL ASSESSMENT
What is your attitude towards Water
Conservation/Demand Management?
Do you think there is a need for
WC/WDM?
Appropriate
Yes
No
3.3
Do you think your involvement in
WC/WDM is necessary?
Yes
No
3.4
Do you think WC/WDM has anything
to do with where one lives?
Yes (motivate)
To minimize the cost of water.
To maximize sustainable use of water
and availability
No (motivate)
3.5
3.6
Do you think understanding and
appreciating WC/WDM is absolutely
necessary to manage and sustain
future water supply?
Do you have any personal
expectations from the implementation
of WC/WDM?
Yes (motivate)
Basis for strategic planning
No (motivate)
Yes (specify)
Cost increases of water kept under
control and deferment of augmentation
schemes.
No
3.7
4.
Comments
None
PERCEPTION ASSESSMENT
4.1
In your opinion what does WC/DM
seek to achieve?
Water resources, financial and environmental
sustainability
4.2
In your opinion, will WC/WDM be
of benefit to you?
Yes (state why)
Improve financial stability of water
sector in the City of Joburg (CoJ).
Assist environmental sustainability.
No (state why)
4.3
In your opinion, what are the
common constraints to
implementation of WC/DM?
Public apathy. Much of the public do not see the link
between their own consumption of water and their
environmental “footprint”
4.4
In your opinion, what are the
opportunities presented by
WC/DM?
Comments
Statutory support to improve the public’s attitude towards
the valuable resource of water
4.5
Joburg Water
None
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Water Conservation and Demand Management
PART 2:
BUSINESS PLANNING DEVELOPMENT CAPACITY ASSESSMENT
In order to assist the municipalities in the development of business plans for Water Conservation and
Demand Management, it is necessary that an assessment of their general knowledge and capacity to deal
with these concepts be undertaken. This document serves as an assessment instrument covering four main
areas that are in line with the National Capacity Building Framework. These areas are:
(i)
(ii)
(iii)
(iv)
5.
Institutional capacity
Human resource capacity
Skills Capacity
Systems capacity
INSTITUTIONAL CAPACITY ASSESSMENT
5.1
The institution is better
placed to develop a
WC/WDM Business Plan.
Yes (explain why)
CoJ has overall responsibility as the
Water Services Authority.
Johannesburg Water has the water
service providers’ expertise. JW
develops business plans on an
annual basis which amongst other
interventions addresses WC and
WDM.
5.2
Which section or department
is involved in the
development of a WC/WDM
Business Plan?
At CoJ level the Environmental Planning and Management
department is involved, and within JW all departments are
involved. (Please see Annexure A: Johannesburg Water
Functional Report)
5.3
Do you think this is the
relevant department or
section to carry out this
responsibility?
5.4
6.
6.1
6.2
6.3
Yes (explain)
Elements of WC and WDM are
distributed amongst all
departments and thus it makes
more business sense for all
departments to be involved.
No (explain
why)
Not sure
No (explain)
COMMENTS
HUMAN RESOURCE CAPACITY ASSESSMENT
Has the institution ever compiled a
WC/WDM Business?
Who is responsible for compiling
WC/WDM Business Plan?
WC and WDM plans are encompassed within JW
business plan as well as the WSDP.
All departments
Do you think there is enough
personnel/staff to compile WC/WDM
Business Plan?
Yes (state
why)
JW has adequate staff in all departments
No (state why)
6.4
Do you think there should be an
increase in the number of people
Joburg Water
Yes (state why
and how)
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Water Conservation and Demand Management
6.5
7.
involved in the development of
WC/WDM Business Plans?
No (state why
and how)
COMMENTS
6.4 It depends on the number of times the plan formats are
amended. Too many a times the format of plans is
changed with no value added.
SKILLS ASSESSMENT
7.1
What are the core skills needed to
compile WC/DM Business Plan?
Engineering, accounting and & sociology skills
7.2
In your institution are there adequate
skills to compile WC/WDM
Business Plan?
Yes
7.3
If no, what can be done to acquire
those skills?
7.4
In your opinion, are the Business
Plan Development skills crucial to
the success of WC/WDM strategy?
Explain
Yes, Planning is vital
7.5
Does the municipality have a
structured skills transfer programme
for new officials to adequately
understand and manage the
WC/WDM concepts in the future
Within JW skills transfer is managed through mentorship
programmes. Budget is allocated for training and
development of staff on a continual basis.
7.6
COMMENTS
8.
SYSTEMS ASSESSMENT
8.1
Does the municipality have a
standard template/computer
programme/tool for compiling
WC/WDM Business Plan?
There is a template used for the Business plan
8.1.1
If yes, what are the main
components of that template?
Core business and strategic objectives
Analysis of current performance
Risk Assessment
Balance scorecard
Programmes and Project Initiatives
The resource plan
8.1.2
If no, how does the municipality
compile Business Plans?
_
8.2
In your opinion, what systems are
needed to compile a WC/WDM
Business Plan by the municipality?
Good sources of reliable data
Joburg Water
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Water Conservation and Demand Management
FOR OFFICE ONLY
LOW
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ASSURANCE RATING
MEDIUM
HIGH
VERY HIGH
COMMENTS
It can rightly be argued that the level of knowledge is satisfactory, with the ability to distinguish
the concepts and each stands to achieve
The perception held, namely, that WC/WDM is about water resources, financial and environmental
protection goes a long way in confirming the level of knowledge at this municipality
The CoJ has the necessary capacity to develop and implement WC/WDM Business Plans and the
planning process is extremely well coordinated that all relevant departments are involved.
Staffing is not an issue as all posts are filled, with appropriately qualified staff.
There is a systematic process for the development of the business plan.
Joburg Water
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