CHAPTER 15 PRODUCTIVITY MEASUREMENT AND CONTROL QUESTIONS FOR WRITING AND DISCUSSION 1. Total productive efficiency is the point where technical and allocative efficiency are achieved. It is the point where the optimal quantity of inputs is used to produce a given output. when trade-offs among inputs exist. No value is attached to productivity changes. 9. Profit-linked productivity measurement and analysis is an assessment of the amount of profit change—from the base period to the current period—attributable to productivity changes. 2. Technical efficiency means that for any mix of inputs, no more of any one input is used than necessary. Allocative efficiency means that the least costly and most technically efficient mix is chosen. 10. Profit-linked productivity measurement allows managers to assess the economic effects of productivity improvement programs. It also allows valuation of input trade-offs —a critical element in planning productivity changes. 11. The price-recovery component is the difference between the total profit change and the change attributable to productivity effects. 12. Activity productivity analysis measures changes in the productivity of individual activities. It does this by measuring the inputs and outputs of each activity and comparing the results against a base period. Both profile and profit-linked measures are possible. The approach is limited because it can be applied only to value-added activities. 13. Process productivity analysis measures process productivity by calculating two components and then summing these two components. The first component is simply activity productivity. The second component is activity output efficiency. For the second component, process output is defined and individual activity output is viewed as process input. Both profile and profit-linked measurement and analyses are possible. This approach can be used to assess changes in efficiency for both value-added and non-value-added activities. 3. Productivity measurement is a quantitative assessment of productivity changes. 4. If the productivity ratio (output/input) has only one input, then it is a partial measure. If all inputs are included, then it is a total measure of productivity. 5. An operational productivity measure is expressed in physical terms, whereas a financial productivity measure is expressed in dollars. 6. Partial measures can be misleading since they do not consider possible trade-offs among inputs. They do, however, allow some assessment of how well individual factors are being used and, additionally, often serve as input to total measures. Total measures are preferred because they provide a measure of the overall change in productivity, and they allow managers to assess trade-offs among inputs. 7. A base period serves as a standard or benchmark for assessing changes in productive efficiency. 8. Profile measurement and analysis computes a series of operational partial productivity measures and compares this series with the corresponding series of the base period to assess the nature of the productivity changes. Profile analysis does not indicate whether productivity changes are good or bad 348 EXERCISES 15–1 1. Combinations B and C are technically efficient. Combination B can produce the same output for less of each input than Combination A. Similarly, Combination C can produce the same output for less of each input than Combination D. Comparing B and C shows that trade-offs exist among the inputs, and so it is not possible to say that B is more technically efficient than C (or vice versa). 2. Once the technically efficient input combinations are identified, then the least costly combination should be chosen. Input prices are used to value the trade-offs (B uses more materials but less labor and energy than C): Combination B: ($8 110) + ($10 180) + ($2 540) = $3,760 Combination C: ($8 92) + ($10 190) + ($2 570) = $3,776 Combination B is the best choice based on allocative efficiency. 15–2 1. Output-input ratios (Combination C1): Materials: 4,000/14,000 = 0.29 Labor: 4,000/7,000 = 0.57 Yes, there is improvement. Current productivity is: Materials: 4,000/16,000 = 0.25 Labor: 4,000/8,000 = 0.50 Since 0.29 > 0.25 and 0.57 > 0.50, Combination C1 dominates the current input combination, and productivity would definitely improve. Cost comparison: Current combination ($5 16,000) + ($10 8,000) Combination C1 ($5 14,000) + ($10 7,000) Value of productivity $160,000 140,000 $ 20,000 This improvement is all attributable to technical efficiency. The same output is produced with proportionately less inputs. (Note that the inputs are in the same ratio 2:1, and that Combination C1 reduces each input in the same proportion). 349 15–2 2. Concluded Output-input ratios (Combination C2): Materials: 4,000/15,000 = 0.27 Labor: 4,000/6,000 = 0.67 Compared to the current use, productivity is better for both materials and labor (0.27 > 0.25 and 0.67 > 0.50). Compared to Combination C1, however, C2 has lower productivity for materials (0.27 < 0.29) and higher productivity for labor (0.67 > 0.57). Trade-offs must be considered. 3. Cost of Combination C2 ($5 15,000) + ($10 6,000) Cost of Combination C1 (See Req. 1 above) Difference $135,000 140,000 $ (5,000) Combination C2 is a less costly input combination than C1. (It saves $5,000 of input cost per quarter.) Thus, less resources are used by C2 than C1, and moving from C1 to C2 would be a productivity improvement. (The same output is produced at a lower cost.) This is an example of improving allocative efficiency. 15–3 Productivity profiles: 2009: Power: Materials: 96,000/12,000 = 8 96,000/24,000 = 4 2010: Power: Materials: 120,000/6,000 = 20 120,000/27,000 = 4.44 The profile reveals that productivity did improve. Each output-input ratio in 2010 is greater than its 2009 counterpart. 15–4 1. Profit-linked measurement: Power Materials PQ* 15,000 30,000 PQ P $ 30,000 300,000 $330,000 AQ 6,000 27,000 AQ P $ 12,000 270,000 $282,000 *120,000/8 = 15,000; 120,000/4 = 30,000 Profits increased by $48,000 due to productivity changes. 350 (PQ P) – (AQ P) $18,000 30,000 $48,000 15–4 2. Concluded Price recovery = Total profit change – Productivity-induced change Total profit change: 2010: [($4 120,000) – ($2 6,000) – ($10 27,000)] = $198,000 2009: [($3 96,000) – ($1 12,000) – ($8 24,000)] = 84,000 $114,000 Price recovery = $114,000 – $48,000 = $66,000 Price recovery is the profit change that would have been realized without any changes in productivity. Thus, without the productivity increase, the company would have shown increased profits of $66,000. 15–5 1. Productivity profiles: Materials ..... Labor........... Capital......... Year Before 100,000/25,000 = 4 100,000/5,000 = 20 100,000/10,000 = 10 Year After 120,000/20,000 = 6.0 120,000/2,000 = 60.0 120,000/300,000 = 0.4 Based on the profiles, we see that materials and labor productivity increased as expected and that capital productivity decreased. The increase in materials and labor productivity was caused by reducing materials and labor usage by using more capital input. Since a trade-off exists, it is difficult to say whether the outcome is good or bad using profile analysis. Valuation of the trade-off is needed. 2. Profit-linked measurement (P = $5, $10, and 10%, respectively): Materials ... Labor......... Capital....... PQ* 30,000 6,000 12,000 PQ P $ 150,000 60,000 1,200 $ 211,200 AQ 20,000 2,000 300,000 AQ P $ 100,000 20,000 30,000 $ 150,000 (PQ P) – (AQ P) $ 50,000 40,000 (28,800) $ 61,200 *120,000/4; 120,000/20; 120,000/10. Profits increased by $61,200 due to productivity changes. Assuming that this outcome will persist, the trade-off is favorable, and automating was a good decision. 351 15–6 1. Productivity profile analysis: Materials ..... Labor........... Energy ........ Status Quoa 0.50 1.25 2.50 Project Ib 0.60 1.50 3.00 Project IIc 0.55 2.00 3.00 a100,000/200,000; 100,000/80,000; 100,000/40,000. 120,000/80,000; 120,000/40,000. c120,000/220,000; 120,000/60,000; 120,000/40,000. b120,000/200,000; Both projects improve technical efficiency because more output is produced per unit of input for all inputs. A recommendation cannot be made without valuing trade-offs. 2. Profit-linked productivity measurement (P = $8, $10, and $2): PQ* Materials .. 240,000 Labor........ 96,000 Energy ..... 48,000 Project I PQ P AQ $ 1,920,000 200,000 960,000 80,000 96,000 40,000 $ 2,976,000 AQ P (PQ P) – (AQ P) $1,600,000 $ 320,000 800,000 160,000 80,000 16,000 $2,480,000 $ 496,000 PQ* Materials .. 240,000 Labor........ 96,000 Energy ..... 48,000 Project II PQ P AQ $ 1,920,000 220,000 960,000 60,000 96,000 40,000 $ 2,976,000 AQ P (PQ P) – (AQ P) $1,760,000 $ 160,000 600,000 360,000 80,000 16,000 $2,440,000 $ 536,000 *120,000/0.50; 120,000/1.25; 120,000/2.5. The analysis favors Project II. Price efficiency is concerned with valuing trade-offs of technically efficient combinations. The objective is to choose the least costly and most technically efficient combination. In this example, tradeoffs were valued that included both improvements in technical and allocative efficiency. The objective is to choose the project that offers the most improvement—whether it be from technical or allocative efficiency or both. Once these trade-offs were valued, it became clear that Project II was better than Project I. 352 15–7 1. Productivity profiles: Materials Labor Base Yeara 0.75 3.00 a600,000/800,000; b720,000/720,000; 2. Current Yearb 1.00 2.00 600,000/200,000 720,000/360,000 Income statements: Sales Materials Labor Gross profit Base Year $ 9,000,000 (4,000,000) (1,600,000) $ 3,400,000 Current Year $10,800,000 (4,320,000) (2,880,000) $ 3,600,000 Change in income = $3,600,000 – $3,400,000 = $200,000 3. Profit-linked measurement (P = $6 and $8, respectively): Materials Labor PQ* 960,000 240,000 PQ P $5,760,000 1,920,000 $7,680,000 AQ AQ P (PQ P) – (AQ P) 720,000 $4,320,000 $1,440,000 360,000 2,880,000 (960,000) $7,200,000 $ 480,000 *720,000/0.75; 720,000/3.00 Change attributable to productivity = $480,000 4. Price-recovery component = $200,000 – $480,000 = ($280,000) In the absence of productivity changes, input costs would have increased by $2,080,000 ($7,680,000 – $5,600,000). This increase would not have been offset by the $1,800,000 increase in revenues, producing a $280,000 drop in profits. This is the price-recovery component, the amount by which profits will change without considering any productivity changes. The productivity improvement adds an additional $480,000 increase in profits so that total profits increased by $200,000 ($480,000 – $280,000). Thus, the productivity improvement helped offset the profit drop due to input price increases. 353 15–8 1. Productivity profiles: Paying-bills activity: Base Year Clerks ................ 20,000 PCs .................... 20,000 Supplies............. 2 Most Recent Year 64,000 64,000 8 Moving-materials activity: Base Year Labor.................. 2 Forklifts ............. 4,000 Supplies............. 5 Most Recent Year 1.67 2,500 2.50 The productivity profile for the paying-bills activity indicates an overall improvement in activity efficiency (all partial ratios improved). Since this is a value-added activity, this means that activity performance has improved. The moving-materials activity indicates a drop in activity productivity. Less output and less inputs were used to perform the activity. This is a non-value-added positive effect. The productivity ratios fail to reveal this, though—unless it can be shown that reduction of non-value-added activities always leads to a decline in productivity ratios (which seems unlikely). Thus, changes in profiles for non-value-added activities are difficult to interpret. The best way to deal with non-value-added activities is to include them as part of the productivity analysis of the process to which they belong. 2. Profit-linked measure (P = $25,000, $5,000, and $1, respectively): PQ* Clerks ...... 16 PCs .......... 16 Supplies... 160,000 PQ P $ 400,000 80,000 160,000 $ 640,000 AQ 5 5 40,000 AQ P (PQ P) – (AQ P) $ 125,000 $ 275,000 25,000 55,000 40,000 120,000 $ 190,000 $ 450,000 *320,000/20,000; 320,000/20,000; 320,000/2. Significant savings have come from process innovation. 354 PROBLEMS 15–9 1. Profit-linked measure, purchasing (expressed in thousands, where P = $2, $40,000, and 10%, respectively): PQ* Supplies.... 60 Clerks ....... 0.03 Capital....... 1,200 PQ P $ 120 1,200 120 $ 1,440 AQ 60 0.025 1,200 AQ P $ 120 1,000 120 $ 1,240 (PQ P) – (AQ P) $ 0 200 0 $200 *120/2; 120/4,000; 120/0.10 (where the partial ratios for purchasing for 2008 are 2 = 100,000/50,000; 4,000 = 100,000/25; and 0.10 = 100,000/1,000,000). Profit-linked measure, receiving (in thousands, where P = $2, $40,000, and 10%, respectively): Supplies.... Clerks ....... Capital....... PQ* 48 0.06 960 PQ P $ 96 2,400 96 $ 2,592 AQ 30 0.05 3,000 AQ P $ 60 2,000 300 $2,360 (PQ P) – (AQ P) $ 36 400 (204) $ 232 *180/3.75; 180/3,000; 180/0.1875 (where the 2008 ratios are 3.75 = 150,000/ 40,000; 3,000 = 150,000/50; and 0.1875 = 150,000/800,000). Profit-linked measure, paying bills (in thousands, where P = $2, $40,000, and 10%, respectively): Supplies.... Clerks ....... Capital....... PQ* 90 0.12 600 PQ P $ 180 4,800 60 $ 5,040 AQ 5 0.01 1,000 AQ P $ 10 400 100 $510 (PQ P) – (AQ P) $ 170 4,400 (40) $ 4,530 *180/2; 180/1,500; 180/0.30 (where the 2008 partial ratios are 2 = 150,000/ 75,000; 1,500 = 150,000/100; and 0.30 = 150,000/500,000). 355 15–9 2. Concluded Activity output efficiency (in thousands, where P = $12.00, $14.40, and $28.00, respectively): Purchasing .... Receiving....... Paying bills .... PQ* 120 180 180 PQ P $1,440 2,592 5,040 $9,072 AQ 120 180 180 AQ P $1,440 2,592 5,040 $9,072 (PQ P) – (AQ P) $0 0 0 $0 *3,600,000/30; 3,600,000/20; 3,600,000/20 (where the partial ratios are 30 = 3,000,000/100,000 and 20 = 3,000,000/150,000). 3. Sum of the two components: Resource efficiency component: Purchasing.......................................... Receiving ............................................ Paying bills ......................................... Activity output efficiency ................... Total process productivity change ........ $ 200,000 232,000 4,530,000 $4,962,000 0 $4,962,000 The sum of the two components gives the change in profits attributable to changes in process productivity. This shows that even though the procurement output’s demands for the output of the three activities remains unchanged, significant improvements in activity resource efficiency have increased the overall efficiency of the procurement process. Notice that the biggest increase came from the paying bills subprocess. This can be explained in large part by the elimination of the non-value-added activity of resolving discrepancies. 356 15–10 1. Productivity profile: Current system: Materials: 50,000/200,000 = 0.25 Labor: 50,000/100,000 = 0.50 Computerized system: Materials: 50,000/175,000 = 0.29 Labor: 50,000/75,000 = 0.67 Materials and labor productivity increase with the acquisition (as claimed by the production manager). 2. To compare the alternatives, all inputs must be considered: Productivity profiles: Materials Labor Capital Energy Current 0.25 0.50 0.50 1.00 Computerized 0.29 0.67 0.10 0.40 The productivity profiles indicate a mixed outcome—some ratios improve and some do not. Trade-offs, therefore, must be valued. 3. Profit-linked measurement (where P = $4, $9, 10%, and $2.50 respectively): Materials Labor Capital Energy PQ* 200,000 100,000 100,000 50,000 PQ P $ 800,000 900,000 10,000 125,000 $1,835,000 AQ 175,000 75,000 500,000 125,000 AQ P (PQ P) – (AQ P) $ 700,000 $ 100,000 675,000 225,000 50,000 (40,000) 312,500 (187,500) $1,737,500 $ 97,500 *Since output is the same, PQ equals the inputs for the current system. The trade-offs are favorable. The computerized system will increase profits by $97,500. 357 15–11 1. Productivity profile: 2009 ........... 2010 ........... Materialsa 0.50 0.60 Laborb 2.0 2.4 a18,000/36,000; b18,000/9,000; 24,000/40,000. 24,000/10,000. The profiles indicate an overall productivity increase and thus support the effectiveness of the new process. 2. Profit-linked measurement (where P = $4.50 and $10, respectively): PQ* Materials .... 48,000 Labor.......... 12,000 PQ P $ 216,000 120,000 $ 336,000 AQ P $180,000 100,000 $280,000 AQ 40,000 10,000 (PQ P) – (AQ P) $36,000 20,000 $56,000 *24,000/0.5; 24,000/2. Increase in profits due to productivity = $56,000 3. Price-recovery component: Total profit change: 2010: Revenues ($16 24,000) ......... Materials ($4.50 40,000) ....... Labor ($10 10,000) ................ Profit ................................... $ 384,000 (180,000) (100,000) $ 104,000 Revenues ($16 18,000) ......... Materials ($4 36,000) ............ Labor ($9 9,000) .................... Profit ................................... $ 288,000 (144,000) (81,000) $ 63,000 2009: Total profit change = $104,000 – $63,000 = $41,000 Price-recovery component = $41,000 – $56,000 = ($15,000) Without the productivity improvement, profits would have dropped $15,000. The increase in sales would not have recovered the increase in the cost of inputs. 358 15–12 1. Productivity profile: 2009 ........................... Change I .................... Change II ................... Optimal ...................... Materials 1.67 1.43 2.00 2.50 Labor 0.83 1.25 1.00 1.25 Change I shows an improvement in labor productivity and a decline in material productivity. For Change II, both material and labor productivity ratios improved. Which change should be implemented depends on the value of the productivity trade-offs of Change I versus the value of the productivity improvements of Change II. Profile analysis does not reveal these values. 2. Cost 2009: (33,000 $60) + (66,000 $15) = $2,970,000 Change I: (38,500 $60) + (44,000 $15) = $2,970,000 Change II: (27,500 $60) + (55,000 $15) = $2,475,000 Optimal: (22,000 $60) + (44,000 $15) = $1,980,000 Cost of productive inefficiency: 2009: $2,970,000 – $1,980,000 Change I: $2,970,000 – $1,980,000 Change II: $2,475,000 – $1,980,000 = = = $990,000 $990,000 $495,000 Potential improvement for 2007: Change I: $2,970,000 – $2,970,0000 Change II: $2,970,000 – $2,475,000 = = $0 $495,000 Change I improves the technical use of labor but does so by trading off materials for labor inputs. The optimal combination defines the relative mix ratio as 1:2. The mix ratio for Change I is 7:8. Notice that the 2009 mix ratio is 1:2. Thus, moving to Change I decreases allocative efficiency while improving technical efficiency (by using less labor—in fact, the amount of labor used corresponds to the optimal level). Change II, on the other hand, has a mix ratio of 1:2, which is the same as the 2009 and optimal input combination. Therefore, there is no reduction in trade-off efficiency, and reducing the amount of each input required to produce the same output is all attributable to improving technical efficiency. 3. The profit-linked measurement approach will provide the same outcome without requiring knowledge of the optimal input combination. Since the output is the same for both years, the inputs that would have been used in 2010 without any productivity change are the same as 2009 usage. Thus, the profitlinked measure is simply the difference between the cost of the inputs for the two years: Change I: $2,970,000 – $2,970,000 = $0 Change II: $2,970,000 – $2,475,000 = $495,000 359 15–13 1. Productivity profiles: Handling goods ............ Entering data................. Detecting errors ............ 2008 0.10 3.00 1.00 2009 0.20 4.00 2.00 2010 0.50 5.00 4.00 With respect to the demand for activity output, process productivity has improved for 2009 and 2010 for every activity. More process output is being produced per unit of activity input. The changes definitely improved process productivity. Comparing multiyear profiles allows managers to see whether improvement is ongoing and to evaluate whether prior-year gains are being maintained. Trends in productivity data are useful for measuring continuous improvement efforts. 2. Profit-linked measurement (where P = $1, $7, and $2, respectively): 2009: PQ* Handling .. 1,650,000 Entry ........ 55,000 Errors ....... 165,000 PQ P $ 1,650,000 385,000 330,000 $ 2,365,000 AQ AQ P (PQ P) – (AQ P) 825,000 $ 825,000 $ 825,000 41,250 288,750 96,250 82,500 165,000 165,000 $ 1,278,750 $1,086,250 *165,000/0.1; 165,000/3; 165,000/1. 2010 (where P = $1.25, $8.00, and $2.00, respectively): PQ* Handling .. 1,000,000 Entry ........ 50,000 Errors ....... 100,000 PQ P $ 1,250,000 400,000 200,000 $ 1,850,000 AQ 400,000 40,000 50,000 AQ P (PQ P) – (AQ P) $500,000 $ 750,000 320,000 80,000 100,000 100,000 $920,000 $ 930,000 *200,000/0.2; 200,000/4; 200,000/2. Using a moving base year provides more insight regarding continuous improvement. We should see improvement from one year to the next—not just with respect to some year in the past. In fact, it is possible to have improvement signaled with respect to a base year in the past for the current year, yet this improvement took place in the year after the base year. This would then mean that we have maintained the gains but have not realized any further gains. Thus, better evaluation of continuous improvement occurs by using a dynamic base year. 360 15–14 1. Productivity profile: Materials ............ Labor.................. Capital................ Energy ............... a50,000/50,000; b60,000/40,000; 2009a 1.000 0.250 0.025 1.000 2010b 1.500 0.600 0.012 0.400 50,000/200,000; 50,000/2,000,000; 50,000/50,000. 60,000/100,000; 60,000/5,000,000; 60,000/150,000. Since the ratio changes are mixed, no statement on overall productivity improvement can be made. Valuation of the trade-offs is needed. 2. Profit change: 2010: Revenues ($65 60,000) ................. Materials ($10 40,000) .................. Labor ($12 100,000) ...................... Capital (0.10 $5,000,000) .............. Energy ($2 150,000)...................... Profit ........................................... $ 3,900,000 (400,000) (1,200,000) (500,000) (300,000) $ 1,500,000 2009: Revenues ($70 50,000) ................. Materials ($8 50,000) .................... Labor ($10 200,000) ...................... Capital (0.15 $2,000,000) .............. Energy ($2 50,000)........................ Profit ........................................... $ 3,500,000 (400,000) (2,000,000) (300,000) (100,000) $ 700,000 Total change = $1,500,000 – $700,000 = $800,000 361 15–14 Concluded Profit-linked measurement (expressed in thousands, where P = $10, $12, 10%, and $2, respectively): Materials .... Labor.......... Capital........ Energy ....... PQ* 60 240 2,400 60 PQ P $ 600 2,880 240 120 $3,840 AQ 40 100 5,000 150 AQ P $ 400 1,200 500 300 $ 2,400 (PQ P) – (AQ P) $ 200 1,680 (260) (180) $1,440 *60,000/1.000; 60,000/0.250; 60,000/0.025; 60,000/1.000. Productivity-induced profit change: $1,440,000 increase Price recovery = $800,000 – $1,440,000 = ($640,000) This means that without the productivity improvement, a loss of $640,000 would have been realized. 3. 2009 per-unit input cost = $2,800,000/50,000 = $56 2010 per-unit input cost = $2,400,000/60,000 = $40 Yes, the per-unit cost has been reduced by $16, much more than the needed $5. The division’s continued existence was brought about by improved productivity. Productivity improvements can maintain competitive ability by reducing the cost of producing. They also may permit a company to achieve a sustainable competitive advantage and ensure its long-term survival. Thus, productivity is an important competitive tool. In this case, because the cost reduction per unit is $16, the company could take a more aggressive stance and decrease prices even more than $5—with the possibility of increasing market share and profitability. 362 15–15 1. Units reworked are a measure of rework activity output. 2. Profile: Materials ......... Labor............... 2009 7,500/15,000 = 0.500 7,500/12,000 = 0.625 2010 3,600/7,200 = 0.500 3,600/6,000 = 0.600 Productivity has remained the same for materials but has declined for labor. Profit-linked analysis: PQ* PQ P Materials .... 7,200 $ 144,000 Labor.......... 5,760 86,400 $ 230,400 AQ 7,200 6,000 AQ P $ 144,000 90,000 $ 234,000 (PQ P) – (AQ P) $ 0 (3,600) $(3,600) *3,600/0.50; 3,600/0.625. The decline in activity productivity reduces profits by $3,600. Reducing the demand for a non-value-added activity is the correct action; this is true even if the productivity of the non-value-added activity drops. After all, why worry about improving the efficiency of an activity that should not be done at all? 363 15–16 1. Process output measure: Units assembled Profile: Rework ....... 2009 300,000/7,500 = 40 2010 300,000/3,600 = 83.33 Activity output efficiency has improved. Process output is placing fewer demands on the activity output. Rework ....... PQ 7,500 PQ P $480,000 AQ 3,600 AQ P $230,400 (PQ P) – (AQ P) $249,600 By reducing the demand for rework activity, profits have increased by $249,600. This provides a positive measure of reducing the demand for a nonvalue-added activity—but it only shows up in the analysis of productivity at the process level. 2. The total process effect is the sum of the profit-linked measures (resource efficiency plus activity output efficiency, calculated in Exercise 15–15 and Requirement 1): Resource efficiency component ........ Activity output efficiency .................... Process efficiency.......................... $ (3,600) 249,600 $ 246,000 Actions taken to reduce the demand for the non-value-added activity of rework decreased activity productivity but increased activity output efficiency. The trade-off is favorable, and the overall effect is to increase profits by $82,000. This simply emphasizes the fact that changes in non-value-added activities must be evaluated in a process productivity context. 364 15–17 1. Shop-floor workers relate well to operational measures because they are easily understood. Also, these measures are easily tracked. Charts can be visibly posted that track the performance of the measures over time. Finally, the measures are usually available on a more timely basis—they can be reported daily. 2. Profit-linked measurement, materials and labor (where P = $5 and $10, respectively): Materials .... Labor.......... aBatch PQa 4,000 2,000 PQ P $ 20,000 20,000 $ 40,000 AQb 3,333 2,500 AQ P $16,665 25,000 $41,665 (PQ P) – (AQ P) $ 3,335 (5,000) $(1,665) size is constant, so PQ consists of the inputs used in the first batch. (rounded); 10,000/4. b10,000/3 Profits will drop by $1,665. 3. Profit-linked measurement, three inputs respectively (where P = $5, $10, and $1,000): Materials .... Labor.......... Quality ....... PQ 4,000 2,000 20 PQ P $ 20,000 20,000 20,000 $ 60,000 AQ 3,333 2,500 5 AQ P $16,665 25,000 5,000 $46,665 (PQ P) – (AQ P) $ 3,335 (5,000) 15,000 $13,335 Profits now increase by $13,335. This illustrates that operational measures are limited. A firm also needs a comprehensive, integrated productivity system. Viewing quality as an input as measured by defects is useful. 365 COLLABORATIVE LEARNING EXERCISE 15–18 1. Productivity profile: Current Year Materials ........ 0.40 Equipment ..... 1.67 Setting A 1.00 1.00 Setting B 0.50 2.00 Setting B signals a productivity improvement for both inputs. 2. Income statements for the coming year: Sales revenues ($40 75,000) ....... Cost of inputs: Materials: ($12 75,000) ...................... ($12 150,000) .................... Machine hours: ($12 75,000) ...................... ($12 37,500) ...................... Gross profit .................................... Setting A $3,000,000 Setting B $ 3,000,000 (900,000) (1,800,000) (900,000) (450,000) $ 750,000 $1,200,000 Setting A provides the greatest increase. 3. Profit-linked measurement (where P = $12, and $12, respectively): Setting A PQa PQ P AQ Materials ..... 187,500 $ 2,250,000 75,000 Equipment .. 45,000b 540,000 75,000 $ 2,790,000 AQ P (PQ P) – (AQ P) $ 900,000 $1,350,000 900,000 (360,000) $ 1,800,000 $ 990,000 Setting B PQ P AQ $ 2,250,000 150,000 540,000 37,500 $ 2,790,000 AQ P (PQ P) – (AQ P) $ 1,800,000 $ 450,000 450,000 90,000 $ 2,250,000 $ 540,000 PQa Materials ..... 187,500 Equipment .. 45,000b a75,000/0.40; 75,000/1.6666. bRounded. Setting A is the better of the two by $450,000. Setting A uses more machine hours but less materials; both inputs are priced the same but Combination A uses less total inputs. CYBER RESEARCH CASE 15–19 Answers will vary. 366