EMPIRICAL RESEARCH METHODS IN BUSINESS ADMINISTRATION FALL ‘06 Madhu Viswanathan Office: 61 Wohlers Ph. 333-4550 Office hours: By appointment Class Time & Place: Wednesdays 10:00 - 1:00 Availability of Assigned Material Readings for first few weeks available at 350 Wohlers Overview The course will aim to provide a foundation for designing and using methods to perform empirical research in business areas. The seminar will be structured around a framework of measurement principles covered in the first part of the course. Using these measurement principles as a foundation, the second part of the course will be devoted to discussing issues about specific methods listed below such as experimental designs and survey designs. The third part of the course will cover some miscellaneous issues in research methods and presentations by students. Topics At the heart of scientific inquiry is the ability to measure phenomena through the use of research methods. Principles of measurement relate the abstract domain of ideas, theories and hypotheses, to the operational domain of research methods. The first part of the course will cover the basics of measurement in the social sciences. Part I Principles of measurement (i) Introduction to measurement (ii) Reliability in measurement Indicators of reliability Assessment of reliability using data sets (iii) Validity in measurement Indicators of validity Assessment of types of validity including convergent, discriminant, and nomological validity Assessment of dimensionality using exploratory factor analysis (iv) Understanding measurement error An in-depth examination of types of measurement error, their causes, and their consequences (v) Using LISREL in measurement Confirmatory factor analyses Introduction to LISREL Simultaneous assessment of measurement and theory using structural equations (vi) Measurement applications in business This portion of the course aims to provide a basis to view research methods from a measurement perspective as well as a working knowledge of the assessment of reliability and validity of measurement procedures. Using these measurement principles as a foundation the second part of the course will be devoted to discussing issues about specific methods listed below. Part II Specific research methods (i) Validity of research designs Validity of research designs Trade-offs between types of validity (ii) Experimental research designs Basics of experimental designs Types of designs Manipulation checks; demand artifacts, etc. Applications in business (iii) Survey research designs Measurement error in surveys Question wording effects Response scale effects Applications in business (iv) Qualitative research designs Introduction to qualitative designs Applications in business The third part of the course will cover some miscellaneous issues in research methods and papers developed by students. Part III Paper presentations and miscellaneous issues Background required to take course While the course will require students to have a background in statistics, in depth knowledge of multivariate statistics is not necessary. The assignments will require knowledge of a statistical package (preferably SPSS) to run programs such as reliability, and factor analyses. Students in different areas of business administration are encouraged to bring in readings of interest to them for class discussion. One assignment will specifically require students to bring in applications of topic areas covered in the course. Course requirements (i) Class participation (The course will use a discussion format. Students will be responsible for weekly readings and will be expected to lead class discussions) 40% (ii) Assignments (The course will involve several assignments throughout the semester including analyses and interpretation of data sets, designing research methods, and critically assessing specific research designs.) 10% (iii) Paper/Presentation & Write-up (The course requirements include the completion of a project where students will choose a set of hypotheses of interest and develop a research method to test the hypotheses. A paper based on this project as well as a class presentation will be required. Various sections of the paper will be due during the course of the semester. Requests for extension will not be considered except for valid medical or personal reasons. The project will involve application of course material in designing the method for a study and providing rationale for it. For example, a survey or an experiment or a qualitative method could be used. Data collection is encouraged but not necessary. Further details are provided under the assignment schedule.) 50% Text Measurement Error and Research Design (2005) by Madhu Viswanathan, Sage Publications (http://www.business.uiuc.edu/~madhuv/msmt.html). OVERVIEW OF SCHEDULE Part I Principles of Measurement August 30 Introduction to measurement The Measure development process Introduction to reliability Reliability (con’td) Introduction to factor analysis Reliability assignment due Reliability (cont’d) Factor analysis (cont’d) Introduction to validity Factor analysis assignment due Paper topic due Validity (cont’d) Summary of reliability, factor analysis and validity Understanding measurement error Validity assignment due Error assignment due Understanding measurement error Front end of paper due Understanding measurement error Using Structural Equation Modeling in measurement September 6 September 13 September 20 September 27 October 4 Part II October 11 October 18 October 25 November 1 November 8 Part III November 15 November 29 December 4 Specific Research Methods Using Structural Equation Modeling in measurement cont’d Measurement Applications Validity of research designs Participation in debate on validity Validity of research designs (cont’d) Experimental research methods (cont’d) Overview of methods section due Survey research methods Survey research methods (cont’d) Qualitative research methods Details of methods sections due Paper presentations and miscellaneous issues Qualitative research methods (cont’d) Miscellanoues issues Paper Presentations Final paper due DETAILED SCHEDULE PART I - PRINCIPLES OF MEASUREMENT August 30 Reading assignment Introduction to Measurement Kerlinger, Fred N. (1986), "Constructs, Variables, and Definitions," Foundations of Behavioral Research, New York: Holt, Rinehart and Winston, 26-44. Nunnally, Jum C., and Ira H. Bernstein (1994), "Introduction," Psychometric Theory, New York: McGraw Hill, Chapter 1, 3-30. Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 1-10. The Measure Development Process Churchill, Gilbert A., Jr. (1979), "A Paradigm for Developing Better Measures of Marketing Constructs," Journal of Marketing Research, 16 (February), 64-73, (Read pages 64-68, i.e., pages 195-199 on the reprinted version). Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 11-18. Introduction to Reliability Devellis, Robert F. (1991), Scale Development: Theory and Applications, Sage Publications Inc., 51-90. Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 18-29. September 6 Reliability assignment due (available at http://www.business.uiuc.edu/~madhuv/msmt.html scale in Page 15 of Viswanathan book) Reading assignment Reliability (cont’d) Devellis, Robert F. (1991), Scale Development: Theory and Applications, Sage Publications Inc., 12-42. Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 18-29. Introduction to Factor Analyses Hair, Joseph F., Jr. et al. (1979), Multivariate Data Analysis, Tulsa, Oklahoma: Petroleum Publishing Company, Chapter 6, 223-253. Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 29-35. September 13 Paper topic due Factor analyses assignment due (available at http://www.business.uiuc.edu/~madhuv/msmt.html) Reading assignment Reliability (cont’d) Devellis, Robert F. (1991), Scale Development: Theory and Applications, Sage Publications Inc., 12-42. Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 18-29. Factor Analyses (cont’d) Hair, Joseph F., Jr. et al. (1979), Multivariate Data Analysis, Tulsa, Oklahoma: Petroleum Publishing Company, Chapter 6, 223-253. Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 29-35. Introduction to Validity Churchill, Gilbert A., Jr. (1979), "A Paradigm for Developing Better Measures of Marketing Constructs," Journal of Marketing Research, 16 (February), 64-73, (Read pages 69-73, i.e., pages 200-204 on the reprinted version). Nunnally, Jum C., and Ira H. Bernstein (1994), “Validity,” Psychometric Theory (3rd ed.), New York: McGraw-Hill, 83-113. Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 61-75. September 20 Validity assignment due (Pages 63-65 of the Viswanathan book are used for this assignment) Reading assignment Validity (cont’d) Campbell, Donald T. and Donald W. Fiske (1959), "Convergent and Discriminant Validation by the Multitrait-Multimethod Matrix," Psychological Bulletin, 56 (March), 100-122. Reliability, Factor analysis, and Validity - Summary Devellis, Robert F. (1991), Scale Development: Theory and Applications, Sage Publications Inc., 12-42. Hair, Joseph F., Jr. et al. (1979), Multivariate Data Analysis, Tulsa, Oklahoma: Petroleum Publishing Company, Chapter 6, 223-253. Churchill, Gilbert A., Jr. (1979), "A Paradigm for Developing Better Measures of Marketing Constructs," Journal of Marketing Research, 16 (February), 64-73. Nunnally, Jum C., and Ira H. Bernstein (1994), “Validity,” Psychometric Theory (3rd ed.), New York: McGraw-Hill, 83-113. Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 1-35; 61-75. Understanding Measurement Error Viswanathan (2005), “What is Measurement Error?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 2, 97-134. Viswanathan (2005), “What Causes Measurement Error?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 3, 135-148. September 27 Front end of paper due Error assignment due (Pages 123-134 of Viswanathan text) Reading assignment Understanding Measurement Error Viswanathan (2005), “What is Measurement Error?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 2, 97-134. Viswanathan (2005), “What Causes Measurement Error?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 3, 135-148. Viswanathan (2005), “Can Empirical Procedures Pinpoint Types of Measurement Error?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 4, 149159. October 4 Revisit error assignment Reading assignment Using Structural Equation Modeling in measurement Viswanathan (2005), “What is Measurement?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 1, 35-61. Ecob, Russell, and Peter Cuttance, “An overview of structural equation modeling,” Structural Modeling By Example: Applications in Educational, Sociological, and Behavioral Research, Peter Cuttance and Russell Ecob (eds.), NY: Cambridge University Press. Long, Scott, Confirmatory Factor Analysis, Sage Publications Inc., 1983, pages 11-34. Long, Scott, Covariance Structure Models: An Introduction to LISREL, Sage Publications Inc., 1983, pages 11-24. Anderson, James C. and David W. Gerbing (1988), "An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment," Journal of Marketing Research, 25 (May), 186-192. Judd, Charles M., Jessor, Richard, and Donovan, John E. (1986). Structural equation models and personality research. Journal of Personality, 54 (1), 149-198. Understanding Measurement Error cont’d Viswanathan (2005), “How Can Measurement Error be Identified and Corrected For in Measure Development?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 5, 161-196. PART II - SPECIFIC RESEARCH METHODS October 11 Using Structural Equation Modeling in measurement cont’d from previous part Bollen, K. A., & Lennox, R. (1991). Conventional wisdom on measurement: A structural equation perspective. Psychological Bulletin, 110(2), 305–314. Viswanathan (2005), “How Do Measures Differ?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 7, 228-238. Measurement Applications cont’d from previous part Viswanathan (2005), “What are Examples of Measures and Measurement Across Various Disciplines?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 8, 239-288. Assignment: Debate on validity Reading assignment Validity of research designs Cook, Thomas D. and Donald T. Campbell, "Validity," Quasi-Experimentation: Design & Analysis Issues for Field Settings, 37-94. Calder, Bobby J. et al. (1981), "Designing Research for Application," Journal of Consumer Research, 8 (September), 197-207. Lynch, John G., Jr. (1982), "On the External Validity of Experiments in Consumer Research," Journal of Consumer Research, 9 (December), 225-239. Lynch, John G., Jr. (1983), "The Role of External Validity in Theoretical Research," Journal of Consumer Research, 10 (June), 109-111. Calder, Bobby J. et al. (1983), "Beyond External Validity," Journal of Consumer Research, 10 (June), 112-114. October 18 Reading assignment Validity of research designs (cont’d) McGrath, Joseph E. and David Brinberg (1983), "External Validity and the Research Process: A Comment on the Calder/Lynch Dialogue," Journal of Consumer Research, 10 (June), 115-124. Berkowitz, Leonard and Edward Donnerstein (1982), "External Validity is More Than Skin Deep," American Psychologist, 37 (March), 245-257. Mook, Douglas G. (1983), "In Defense of External Invalidity," American Psychologist, (April), 379-387. Ellsworth, Phoebe C. (1977), From Abstract Ideas to Concrete Instance: Some Guidelines for Choosing Natural Research Settings,” American Psychologist, 604-615. Viswanathan (2005), “How Does Measurement Error Affect Research Designs?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 10, 307310; 329-336; 343-346. October 25 Overview of methods section of paper due Reading assignment Experimental Research Designs Perdue, Barbara C. and John O. Summers (1986), "Checking the Success of Manipulations in Marketing Experiments," Journal of Marketing Research, 23 (November),317-326. Greenwald, Anthony G. (1976), "Within Subjects Designs: To Use or Not to Use?" Psychological Bulletin, 83(2), 314-320. Viswanathan (2005), “How Does Measurement Error Affect Research Designs?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 10, 307310; 315-336; 340-343. November 1 Reading assignment Survey Research Designs Viswanathan (2005), “How Does Measurement Error Affect Research Designs?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 10, 310315; 337-339. Fowler, Floyd, “Designing Questions to be Good Measures,” Survey Research Methods, Sage Publications Inc., pages 69-93. Schwarz, Norbert, and Hans-Jurgen Hippler (1991), "Response Alternatives: The Impact of their Choice and Presentation Order," in Paul B. Biemer et al. (eds.), Measurement Error in Surveys, 41-56, Wiley: NY. Cox, Eli (1980), “The Optimal Number of Response Alternatives in a Scale: A Review,” Journal of Marketing Research, 17, 407-422. Viswanathan (2005), “How Do Measures Differ?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 7, 213-228. November 8 Details of methods section of paper due Reading Assignment Cox, Eli (1980), “The Optimal Number of Response Alternatives in a Scale: A Review,” Journal of Marketing Research, 17, 407-422. Qualitative Research methods Hirschman, Elizabeth C. (1986), “Humanistic Inquiry in Marketing Research: Philosophy, Method, and Criteria,” Journal of Marketing Research, 23, 237-49. Papers from guest speakers November 15 Reading assignment Qualitative research (cont’d) Hirschman, Elizabeth C. (1986), “Humanistic Inquiry in Marketing Research: Philosophy, Method, and Criteria,” Journal of Marketing Research, 23, 237-49. Viswanathan (2005), “What is the Role of Measurement in Science?,” Measurement Error and Research Design, CA: Sage Publications, Chapter 11, 347-382. Papers from guest speakers November 29 Paper Presentations December 4 Final paper due ASSIGNMENT SCHEDULE This assignment schedule excludes reading assignments which are listed in detail earlier. Data sets for assignments are available at http://www.business.uiuc.edu/~madhuv/msmt.html September 6 Reliability assignment due Factor analyses assignment due September 13 Validity assignment due Paper topic due September 20 Error assignment due September 27 Front end of paper due (i.e., conceptualization & hypotheses) October 11 Participation in debate on validity October 25 Overview of methods section due (i.e., rough draft) November 8 Details of methods section due (i.e., stimuli, questionnaire, etc.) November 29 Paper Presentations December 4 Final paper due Informal assignments include the provision of papers which are applications of a particular topic area to you for class discussion. These papers can ideally be given to me 1-2 weeks before scheduled class discussion on that topic. Areas in which papers are invited include (i) measurement applications, (ii) experimental research methods, (iii) survey research methods, and (iv) qualitative research methods. In addition, students are encouraged to suggest papers for any topic covered during the semester as well as for any additional topics. At the beginning of the semester, each student can give me 3-5 papers that reflect your present research interests. This is important to enable me to educate myself on your interests. Choose papers that are different enough to cover a range of your interests. Throughout the latter part of the semester, we will also have discussions of each person’s class project. These discussions will provide a useful forum to obtain feedback on your individual projects and monitor your own progress. DESCRIPTION OF ASSIGNMENTS Details of some weekly assignments will be provided during the course of the semester. Reading assignments In terms of reading assignments, students are expected to read assigned material and be prepared to lead class discussion. As you learn the material, write down questions that come to mind. Also, try to work through examples during reading and raise these examples in class discussion. I will provide a set of discussion questions for each week about a week in advance. However, we do not need to be constrained by these questions alone. Students are strongly encouraged to raise questions at appropriate times in the discussion. Class participation will involve both raising questions and attempting to answer questions raised. Project The project will consist of several phases that are listed below. You are encouraged to discuss your project with me during the course of the semester. Several assignments pertaining to the project are due during the course of the semester. These assignments are intended to facilitate feedback and ensure completion of the paper based on the project. (i) Identify theory/past research that will form the basis for your paper. While in-depth discussion and theorizing is not central to the purpose of this paper, it is important that you are clear about the rationale/theory for the hypotheses for purposes of designing the method. Further, you need to know past research in terms of methodological issues in order to provide support for your own method. (ii) Develop and state the hypotheses that you are going to test. Parts i and ii are due on September 27. (iii) Develop the overall design and provide the rationale for choosing it to test your hypotheses. (iv) Clearly describe the independent and dependent variables and their operationalizations. As a part of the paper you are required to develop a multiple-item measure for at least one variable which should have at least five items. Parts iii and iv are due on October 25. (v) Provide complete details of all materials to be used. If you are using a questionnaire, the complete questionnaire must be presented. If you are conducting an experiment, all materials should be presented. The paper should provide support for choice of materials. The final paper should contain an appendix where all materials are presented. The reader should be able to go out and collect data immediately using the information provided. Describe all details such as the participants in the study, the exact procedure to be employed, etc., along with rationale for your choice. As you consider your paper, make sure you have addressed the issues we cover in class such as reliability, validity, internal versus external validity, etc.. These principles should be used to develop your method and also to provide support for your choices. Part v is due on November 8. (vi) Describe the data analyses that you would perform on the data including assessment of reliability, validity, usage of LISREL, etc. (vii) The final presentation and paper should be of good quality that is reflective of work done throughout the course of the semester. The paper should be organized into headings and sub-headings similar to published work. Good writing is very important. (viii) The final paper is due on December 4. In order to be fair to all students in applying consistent standards, requests for extension of the deadline will not be considered except for certain special circumstances. ADDITIONAL READINGS LIST BOOKS ON RESERVE AT COMMERCE LIBRARY I have requested the library to put the following books on reserve. Administrative Science Quarterly (December 1979). American Psychological Association (1990), Ethical Principles in the Conduct of Research with Human Participants, 1990. American Psychological Association (1983), Publication Manual. Asher, Herbert (1983), Causal Modeling, Newbury Park, CA: Sage Publications. Bateman, T. S. and G. R. Ferris (1984), Methods and Analysis in Organizational Research, Reston. Brewer, John and Albert Hunter (1989), Multimethod Research: A Synthesis of Styles, Newbury Park, CA: Sage Publications. Brinberg, David and Joseph E. McGrath (1985), Validity and the Research Process, Beverly Hills, CA: Sage Publications. Brown, Steven R. and Lawrence E. Melamed (1990), Experimental Design and Analysis, Newbury Park, CA: Sage Publications. Burrell and Morgan (1979), Sociological Paradigms and Organizational Analysis, Heineman. Byrne, Barbara M. (1989), A Primer of LISREL: Basic Applications and Programming for Confirmatory Factor Analytic Models, New York: Springer-Verlag. Carlsmith, J. Merrill, Phoebe C. Ellsworth, and Elliot Aronson (1976), Methods of Research in Social Psychology, Reading, Ma: Addison-Wesley Publishing Company. Carmines, Edward G. and Richard A. Zeller (1979), Reliability and Validity Assessment, Beverly Hills, CA: Sage Publications. Converse, Jean M. and Stanley Presser (1986), Survey Questions: Handcrafting the Standardized Questionnaire, Beverly Hills, CA: Sage Publications. Cook, Thomas D. and Donald T. Campbell (1979), Quasi-Experimentation: Design and Analysis Issues for Field Settings, Chicago: Rand McNally College Publishing Company. Cooper, Harris M. (1989), Integrating Research: A Guide for Literature Reviews, 2nd ed., Newbury Park, CA: Sage Publications. DeVellis, Robert F. (1991), Scale development: Theory and Applications, Newbury Park, CA: Sage Publications. Fetterman, David M. (1989), Ethnography: Step by Step, Newbury Park, CA: Sage Publications. Henkel, Ramon E. (1976), Tests of Significance, Beverly Hills, CA: Sage Publications. Jorgensen, Danny L. (1989), Participant Observation: A Methodology for Human Studies, Newbury Park, CA: Sage Publications. Kalton, Graham (1983), Introduction to Survey Sampling, Beverly Hills, CA: Sage Publications. Kaplan, A. (1964), The Conduct of Inquiry, Chandler. Kelman, H. C. (1968), A Time to Speak: On Human Values and Social Research, Jossey-Bass. Kerlinger, Fred N. (1979), Behavioral Research, A Conceptual Approach, New York: Holt, Rinehart and Winston. Kerlinger, Fred N. (1986), "Constructs, Variables, and Definitions," Foundations of Behavioral Research, New York: Holt, Rinehart and Winston, 26-44. Kim, Jae-on and Charles Mueller (1978), Introduction to Factor Analysis: What It Is and How to Do It, Beverly Hills, CA: Sage Publications. Kimmel, Alan J. (1988), Ethics and Values in Applied Social Research, Beverly Hills, CA: Sage Publications. Kraemer, Helena Chmura (1987), How Many Subjects?: Statistical Power Analysis in Research, Stanford, CA: Department of Psychiatry and Behavioral Sciences, Stanford University. Lipsey, Mark W. (199), Design Sensitivity: Statistical Power for Experimental Research, Newbury Park, CA: Sage Publications. Locke, Lawrence F., Waneen W. Spirduso, and Stephen J. Silverman (1987), Proposals That Work: A Guide For Planning Dissertations and Grant Proposals 2nd ed., Beverly Hills, CA: Sage Publications. Lodge, Milton (1981), Magnitude Scaling: Quantitative Measurement of Opinions, Beverly Hills, CA: Sage Publications. Long, J. Scott (1983), Confirmatory Factor Analysis: A Preface to LISREL, Beverly Hills, CA: Sage Publications. Long, J. Scott (1983), Covariance Structure Models: An Introduction to LISREL, Beverly Hills, CA: Sage Pulications. Marshall, Catherine and Gretchen B. Rossman (1989), Designing Qualitative Research, Newbury Park, CA: Sage Publications. McGrath, Joseph E., Joanne Martin and Richard A. Kulka (1982), Judgment Calls in Research, Beverly Hills, CA: Sage Publications. Nunnally, Jum C. (1978), Psychometric Theory (2nd ed.), New York: McGraw-Hill. Nunnally, Jum C., and Ira H. Bernstein (1994), Psychometric Theory (3rd ed.), New York: McGraw-Hill. Rosenthal, Robert and Ralph L. Rosnow (1984), Essentials of Behavioral Research: Methods and Data Analysis, New York: McGraw-Hill. Rosenthal and Rosnow (1969), Artifact in Behavioral Research, Academic Press. Rychlak, J. F. (1968), A Philosophy of Science of Personality Theory, Houghton Mifflin, 1968. Spector, Paul E. (1981), Research Designs, Beverly Hills, CA: Sage Publications. Stewart, David W. and Prem N. Shamdasani (1990), Focus Groups: Theory and Practice, Newbury Park, CA: Sage Publications. Strauss, Anselm and Juliet Corbin (1990), Basics of Qualitative Research: Grounded Theory Procedures and Techniques, Newbury Park, CA: Sage Publications. Viswanathan (2005) Measurement Error and Research Design, CA: Sage Publications. Webb, Campbell, Schwartz, and Sechrest (1966), Unobtrusive Measures, Rand McNally. Wildt, Albert R. and Olli Ahtola (1978), Analysis of Covariance, Beverly Hills, CA: Sage Publications. ADDITIONAL PAPERS Introduction to Measurement Gaito, John (1980), Measurement Scales and Statistics: Resurgenece of an Old Misconception, Psychological Bulletin, 87 (3), 564-567. Hensel, Paul J. and Gordon C. Bruner, II (1992), Scaling and Measurement: Multi-Item Scaled Measures in Sales Related Research, Journal of Personal Selling and Sales Management, 12 (3), 77-82. Jacoby, Jacob (1978), "Consumer Research: A State of the Art Review," Journal of Marketing, 42 (April), 87-96. Ray, Michael L. (1979), "The Critical Need for a Marketing Measurement Tradition: A Proposal," Conceptual and Theoretical Developments in Marketing, O. C. Ferrel et al., eds. (1979), 34-48. Venkatraman, N. and John Grant (1986), Construct Measurement in Organizational Strategy Research: A Critique and Proposal, Academy of Management Review, 11 (1), 71-87. Reliability Churchill, Gilbert A., Jr., and J. Paul Peter (1984), “Research Design Effects on the Reliability of Rating Scales: A Meta-Analysis,” Journal of Marketing Research, 21 (November), 36075. Cortina, Jose (1993), “What is Coefficient Alpha ? An Examination of Theory and Applications,” Journal of Applied Psychology, 78, 98-104 Crocker, Linda and James Algina (1986), "Reliability and the Classical True Score Model," Introduction to Classical and Modern Test Theory, New York: Holt, Rinehart, and Winston, 105-128. Crocker, Linda and James Algina (1986), "Introduction to Generalizability Theory," Introduction to Classical and Modern Test Theory, New York: Holt, Rinehart, and Winston, 157-189. Cronbach, Lee J. (1951), "Coefficient Alpha and the Internal Structure of Tests," Psychometricka, 16 (September), 297-334. John, George and Deborah L. Roedder (1981), Reliability Assessment: Coefficients Alpha and Beta, AMA Educators Conference Proceedings, Bernhardt et al. (eds.). Green, Samuel, Robert Lissitz, and Stanley Mulack (1977), "Limitations of Coefficient Alpha as an Index of Unidimensionality," Educational and Psychological Measurement, 37, 827- 838. Greene, Vernon L. and Edward G. Carmines (1980), Assessing the Reliability of Linear Composites, Sociological Methodology, San Francisco, CA: Jossey-Bess Publishers, Chapter 5. Heise, David R. and George W. Bohrnstedt (1970), Validity, Invalidity, and Reliability, Sociological Methodology, San Francisco, CA: Jossey-Bess Publishers, Chapter 6. Levine, Lawrence M. and George W. Bohrnstedt (1982), New Developments in the Assessment of Reliability: The Linrel Program, Educational and Psychological Measurement, 42, 195199. Measuring Scales: Reliability Analysis, SPSS/PC+ Advanced Statistics V.2.0, Chicago, IL: SPSS, Inc., 1988, B203-B212. Miller, Michael (1995), “Coefficient Alpha: A Basic Introduction from the Perspective of Classical Test Theory and Structural Equation Modeling,” Structural Equation Modeling, 255-73. Parameswaran, Ravi et al. (1979), "Measuring Reliability: A Comparison of Alternative Techniques," Journal of Marketing Research, 16 (February), 18-25. Peter, J. Paul (1979), "Reliability: A Review of Psychometric Basics and Recent Marketing Practices," Journal of Marketing Research, 16 (February), 6-17. Peter, J. Paul, G. Churchill, and T. Brown (1993), “Caution in the Use of Difference Scores in Consumer Research,” Journal of Consumer Research, 19, 655-662. Peterson, Robert (1994), “A Meta-analysis of Cronbach’s Coefficient Alpha,” Journal of Consumer Research, 21, 381-391. Rentz, Joseph O. (1987), "Generalizability Theory: A Comprehensive Method for Assessing and Improving the Dependability of Marketing Measures," Journal of Marketing Research, 24 (February), 19-28. Shavelson, Richard J. and Noreen M. Webb (1991), Generalizability Theory: A Primer, Vol. 1, Newbury Park, CA: Sage Publications, 1-41. Factor analysis Churchill, Gilbert A., Jr. (1987), Marketing Research, Methodological Foundations, Chicago, Illinois: The Dryden Press, 756-777. Kim, Jae-On (1975), Factor Analysis, SPSS Statistical Package for theSocial Sciences, 2nd. ed., New York: McGraw Hill, Chapter 24. Norusis, Marija J. (1988), Identifying Dimensions of Communities: Factor Analysis, SPSS/PC+, Chicago, IL: SPSS Inc., B41-B69. Sheth, Jagdish N. and D. J. Tigert (1977), "Factor Analysis in Marketing," Multivariate Methods for Market and Survey Research, Chicago, IL: AMA, 135-161. Stewart, David W. (1981), "The Application and Misapplication of Factor Analysis in Marketing Research," Journal of Marketing Research, 18 (February), 51-62. Validity Churchill, Gilbert A., Jr., and J. Paul Peter (1986), “Relationship Among Research Design Choices and Psychometric Properties of Rating Scales: A Meta-Analysis,” Journal of Marketing Research, 21 (February), 1-10. Cronbach, Lee J. and Paul E. Meehl (1955), "Construct Validity in Psychological Tests,” Psychological Bulletin, 52 (July), 281-302. Harmon, Harry H. (1960), Modern Factor Analysis, Chicago, Illinois: University of Chicago Press, Chapters 1, 2. Heeler, Roger M. and Michael L. Ray (1972), "Measure Validation in Marketing," Journal of Marketing Research, 9 (November), 361-370. Schmitt, Neal and Daniel M. Stults (1986), "Methodology Review: Analysis of MultitraitMultimethod Matrices," Applied Psychological Measurement, 10 (March), 1-22. Using LISREL in measurement Acito, Franklin et al. (1980), A Simulation Study of Methods for Hypothesis Testing in Factor Analysis, Journal of Consumer Research, 7 (September), Anderson, James C. and David W. Gerbing (1982), "Some Methods for Respecifying Measurement Models to Obtain Unidimensional Construct Measurement," Journal of Marketing Research, 19 (November), 453-460. Anderson, James C. and David W. Gerbing (1984), "On the Meaning of Within: Factor Correlated Measurement Errors," Journal of Consumer Research, 11 (June), 572-580. Anderson, James C. and David W. Gerbing (1988), "An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment," Journal of Marketing Research, 25 (May), 186-192. Bagozzi, Richard P. (1984), "A Prospectus for Theory Construction in Marketing," Journal of Marketing, 48 (Winter), 11-29. Bagozzi, Richard P. (1983), "Issues in the Application of Covariance Structure Analysis: A Further Comment," Journal of Consumer Research, 9 (March), 449-450. Bagozzi, Richard P. and Youjae Yi (1991), "Multitrait-Multimethod Matrices in Consumer Research," Journal of Consumer Research, 17(4), 426-439. Baumgartner, Hans, and Christian Homburg (1996), “Applications of Structural Equation Modeling in Marketing and Consumer Research: A Review,” International Journal of Research in Marketing, 13, 139-61. Bollen, Ken (1989), "Measurement Models: The Relation between Latent and Observed Variables," Structural Equations with Latent Variables, New York: John Wiley & Sons, 179-225. Bollen, Ken (1989), "Confirmatory Factor Analysis," Structural Equations with Latent Variables, New York: John Wiley & Sons, 226-318. Bollen, Ken (1982), "A Confirmatory Factor Analysis: Model of Subjective Air Quality," Evaluation Review. Churchill, Gilbert A. and George John (1983), A Note on the Specification of Measurement Models in Structural Equation Models, working paper, University of Wisconsin. Campbell, Donald T. and Edward J. O'Connell (1967), "Methods Factors in MultitraitMultimethod Matrices: Multiplicative Rather Than Additive?" Multivariate Behavioral Research, 2 (October), 409-426. Campbell, Donald T. and Edward J. O'Connell (1982), "Methods as Diluting Trait Relationships Rather Than Adding Irrelevant Systematic Variance," in Forms of Validity in Research, ed. David Brinberg and Louise A. Kidder, San Francisco: Jossey-Bass, 93-111. Fornell, Claes (1983), "Issues in the Application of Covariance Structure Analysis: A Comment," Journal of Consumer Research, 9 (March), 443-448. Fornell, C. and David Larcker (1981), "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, 18 (February), 39-50. Gerbing, David W. and Janet G. Hamilton, “Viability of Exploratory Factor Analysis as a Precursor to Confirmatory Factor Analysis,” Structural Equation Modeling, 3(1), 62-72. Joreskog, K. G. and D. Sorbom (1988), LISREL 7: A Guide to the Program and Applications, Chicago: SPSS, Inc., Chapters 1, 2, and 3. 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