Guidelines for Completing Institute and Departmental Risk Registers Overall responsibility for ensuring the completion and maintenance of the local risk registers lies with the Institute Managers or Heads of Service Department but this should be done in consultation with senior managers and colleagues. . The risk registers should be completed on the standard templates (one for Institute and one for Professional Service Departments) which are available on the website or from the Planning and Governance Department. Further information on risk management and the completion of risk registers can be found in the Risk Management Policy and Procedures at http://www.aber.ac.uk/en/pag/risk-management/ A brief description is given below of the information required in each column. 1. Reference A reference number should be provided for each risk. 2. Risk A helpful definition of risk is: ‘The threat that an event will adversely affect the ability to achieve objectives. It arises as much from the likelihood that something good will not happen as it does from the threat that something bad will happen.’ It should also be noted that a risk is something which has not yet happened but could potentially happen. If the risk actually occurs it becomes an ‘issue’ and is usually dealt with through other processes such as Departmental / Institute Action Plans. Generally speaking the risks that are included in the register should be significant enough that they would have an effect at a departmental, institute or even at university level. 3. Relationship to Strategic Plan Risk management processes must be aligned to the University’s Strategic Aims as stated in the 20122017 Strategic Plan which is available at http://www.aber.ac.uk/en/strategicplan/ . At an Institute or Departmental level you may also be looking at high-level operational risks. Institute Risk registers include separate tabs for each of the Strategic Aims and you are expected to include some risks under each aim. Departmental Risk Registers only have one tab and with a drop-down list of Strategic Aims to select from. It is recognised that Professional Service Departments may not have risks relating to every aim. Below is a broad outline of the types of risk that might fall under each Strategic Aim: Creating Opportunities Student recruitment and retention Widening Access Equality and diversity Staff Development 1 Bilingualism Welsh Medium Research with Excellence that makes an impact Research Grants REF Postgraduate Research issues Teaching that Inspires Course portfolio Learning experience Quality Assurance Modes of delivery Student satisfaction / NSS areas Engaging in the world International student recruitment Overseas engagement UKBA Support for International Students International Partnerships Working in partnership Partnerships other than international Quality Assurance (Partnerships) Alumni relations and engagement Strategic Alliance with Bangor University Fundraising Local relations Investing in our future Financial contribution / surplus Non-achievement of student numbers Estates Environment IT Project Management Governance Capital Investment Business Continuity 4. Risk Appetite Risk appetite refers to the level of risk that is considered to acceptable. Further information can be 2 found in the University’s Risk Appetite Statement and Matrix which are available on the Risk Management Webpage. Consideration should be given as to whether the Risk Appetite is High, Medium or Low for each risk. 5. Contributing factors A contributing factor is anything which may have an impact on the risk or mitigating actions. Contributing factors can be either external (e.g. Government policy, new regulations, economic environment, media coverage) or internal (e.g. staffing issues) to the University. A good risk register will include a certain amount of ‘horizon scanning’ (i.e. what are our competitors doing, what are the national trends for a particular subject area etc.). 6. Risk Impact and likelihood Risk levels should be assessed by looking at the impact and the likelihood of risks separately. The impact and likelihood are scored between 1 (very low) and 5 (very high). The spreadsheet will then automatically calculate the overall risk rating and assign the appropriate colour. An assessment matrix defining how risk can be quantified has been provided at Appendix A. 7. Gross Risk Gross risk is the status of the risk prior to any mitigating actions or controls being put in place. In other words this is what the risk would look like if we did nothing at all to mitigate it (although it assumes some common sense in places). 8. Risk trend A risk trend should be assigned to both the gross and net risks to indicate whether a risk is static, increasing or diminishing. The risk trend should reflect the movement in risk assessment since the last update of the risk register (for the first version, it will be level). The risk trend should be defined, using one of the following symbols: = risk is static; = risk has increased = risk has diminished. The appropriate symbols should be entered in the ‘Risk trend’ columns; one relating to gross risk and one for net risk. 9. Mitigating Actions and Controls The mitigating actions and controls are the things that are already being done to mitigate a particular risk. They should be things that can be easily tested for assurance that their design is appropriate and effective at mitigating the relevant risk. So, for example, to mitigate the risk of under-recruitment you might be building relationships with schools in South East Wales. 10. Sources of assurance The sources of assurance are the evidence that can prove that a) our assessment of net risk level is correct and b) our controls are in place and working. These will generally be some form of documentation (e.g. minutes of meetings, reports, certificates, data sets etc.) and can be either external or internal. One simple way to identify sources of assurance is to consider what evidence you might be 3 able to show someone who was auditing that particular area of activity. For the example given in Section 9 it might be correspondence or reports for school visits. 11. Net Risk The Net Risk is the risk after mitigating actions and controls have been taken into account. The risk impact and likelihood should be assessed bearing in mind what is already being done to mitigate the risk. Generally the Net Risk rating will be lower than the Gross Risk but it should be noted that it is unlikely that a single mitigating action would reduce both the likelihood and the impact. 12. Risk Owner The Risk Owner is the person charged with the overall responsibility for assessing, managing and reporting the risk, although they may delegate implementation to the appropriate staff. It is a way to provide greater monitoring of risk so, for example, in an Institute student numbers would be ‘owned’ by the Director of Recruitment. For Professional Services it depends on the size of the department but, for example, data integrity might be owned by a key IT person. 13. Further Actions These are the actions which still need to be done in order further mitigate the risk. Ideally this column should capture relatively short term actions (to be done within 1 to 6 months) which can add to risk mitigation, and which can be update at each refresh of the Risk Register. 14. Who This is the person or persons responsible for delivering the Further Actions. They are not necessarily the same person as the Risk Owner. 15. By When This is the delivery date for the Further Action. Ideally this would be no more than six months from the date that the risk register is being reviewed. For longer term actions the delivery dates should be given for key milestones. It is preferable not to use the term ‘on-going’ for Further Actions. Updating your risk registers When updating a Risk Register, it is important to: Track all changes from one version to another, so that reasons for change in risks/risk levels can be seen - for example, recent refurbishment has reduced risk of failure of building structures Identify changes in risk trend – whether risks are increasing or decreasing Assess whether actions have been taken; and Report at summary level It is important that the content of the Risk Register and the scoring of risk exposure and risk trend are assured and validated by a group, rather than being developed and assessed only by the “risk owners” themselves. Risk reporting cycle Updating the local risk registers should form part of the regular management processes within the Institute or Professional Services Department, and discussed at Executive / Senior Team meetings or 4 equivalent. Local risk registers should be submitted to the Risk Management Committee twice a year usually around October and April. If there are any significant changes to the local risk register outside of the normal reporting cycle (e.g. new risks emerging or large increases to existing risks) these should be reported to the Planning Department as soon as possible. 5 Appendix A - Matrix of definitions to assist in assessment of impact and likelihood risk levels. For Institutes and Service Departments, the definitions of Insignificant, Minor, Moderate, Serious and Very Serious financial impact at local level are <£50K, <50K to £100K, <£100K to <500K, and <£500K; or as per the University level measures if the risk being assessed is a university wide risk, for example, the impact of an incorrect statutory return does not just affect the Planning Department, but is a university Size of Risk – Likelihood wide hit. Severity descriptors Possible consequences 1 - Insignificant 2 - Minor Negative outcomes from risks or lost opportunities unlikely to have a permanent or significant effect on the University’s reputation or performance No impact Less than 0.5%of total turnover financial impact No regulatory consequence Minor adverse publicity Minor reversible injury No more than10 days if senior staff time 3 – Moderate Negative outcomes from risks or lost opportunities having a significant impact on the University. Can be managed without major impact in the medium term 4 - Serious Negative outcomes from risks or lost opportunities with a significant effect that will require major effort to manage and resolve in the medium term but do not threaten the existence of the institution in the medium term 5 – Very serious Negative outcomes from risks or lost opportunities which if not resolved in the medium term will threaten the existence of the institution Financial loss up to 2% of total turnover in any year Limited regulatory consequence Local adverse publicity of subject area Major reversible injury No more than 25 days of senior staff time Examples1 University sued successfully for wrongful dismissal Lecturer has work related injury e.g. slips Major IT project late or overspent Contractual staff injured due to University negligence Loss of a major contract Descriptor Likelihood 1 – Very low 2% likely to happen 2 – Low 5% likely to happen 3 – Medium 10% likely to happen 4 – High 20% likely to happen 5 – Very high 50% likely to happen Total risk score guide Financial loss over 2% of total turnover in a single year Major savings programme required to break-even in the medium term Significant regulatory consequence Negative headlines in the national press Irreversible injury or death No more than 45 days of senior staff time Financial loss (or loss of potential financial surplus) over 2% of turnover for consecutive years or over 5% in a single year Substantial regulatory consequence Sustained negative headlines in national press Major negative sanction by HEFCW Closure of major part of business Irreversible multiple injury or death Over 45 days of senior staff time Research team found to have falsified results with a major impact e.g. on health issues Major overseas recruitment problems due to war or terrorism – potential to escalate to very serious University financial systems fail completely and cannot be recovered Major accident due to University negligence Major fire prevents substantial part of the University delivering courses Collapse in student application numbers Sustained failure to recruit staff Descriptor Guide 0 – 6 Low Low level of risk, should not require much attention but should be reviewed at least annually 7 – 12 Medium Medium level of risk, should be monitored and reviewed annually as a minimum, 6 monthly if necessary 13 – 19 High High level of risk, should be constantly monitored and reviewed quarterly or 6 monthly. Possibly escalate to higher committee if required 20 – 25 Very High Top level of risk, should be constantly monitored and reviewed monthly. Page 7 of 16