4 ------------------------------------------------ ---------------------------------------------- Research Questions, Hypothesis & Analysis Plan CAROLYN LICHTENSTEIN, L. JOSEPH SONNEFELD, STEVE BANKS, BRIAN YATES Outcome Study The primary goal of the COSP MRI was to establish the extent to which the addition of consumer-operated services (COSP) to traditional mental health services (TMHS) changes selected consumer and cost outcomes for mental health consumers, that is, to answer the following research question: To what extent does participation in a COSP program affect selected consumer outcomes for consumers who use traditional service programs? The COSP MRI GFA mandated that five outcomes (empowerment, employment, housing, social inclusion and satisfaction with services) be examined. During the first year of the initiative, this list was elaborated further by the Steering Committee, the Research Subcommittee, and several Working Groups. Outcomes were specified as being “intermediate” or “long term;” all intermediate outcomes are also considered as long-term outcomes, though not all long-term outcomes are included as intermediate outcomes. In addition, discussions by the COSP MRI Steering Committee led to the hypothesis that the greatest effect would be seen in a more general construct, “well-being.” New consumer outcomes, subsumed under the broad heading of “well-being,” were added to the multi-site study. These outcomes include hope, self-esteem, meaning of life, social inclusion, subjective quality of life, social acceptance, reduced distress with symptoms, and status of personal recovery. The following section briefly describes the measures used for the GFA-mandated outcomes and the “well-being” measure as defined within COSP MRI. Outcome Measures Empowerment Three sub-domains of empowerment were specified: 1. Making Decisions (Rogers et al., 1997) - subsumes self-efficacy, self-esteem, achievement, and control in life. 81 2. Personal Empowerment (Segal, Silverman, and Temkin, 1995) - includes the extent to which respondents perceived choice in living situation, how they spent their money, their leisure activities, and their help-seeking behavior, as well as their view of the likelihood that they would have sufficient resources to meet basic needs and wants. 3. Organizationally Mediated Empowerment (Segal, Silverman, and Temkin, 1995) - subsuming leadership roles in, and influence over, the political processes of organizations. Housing Because the GFA did not require the use of specific housing outcomes, several housing measures were examined, including (a) stability of housing, (b) type of housing, and (c) type of cohabitants. Employment Employment measures used in COSP MRI include holding a paying job at the time of the participant interview and working for pay or on a volunteer basis at the time of the interview. Social Inclusion Two scales were used to assess subjective and objective social inclusion, defined as active participation in the life of one’s social network and community: 1. Objective Social Inclusion (Lehman, 1988) - measuring the extent to which the respondents socialized by phone, letter or in person with people other than those in which they may live. 82 2. Subjective Social Inclusion (Lehman, 1988) - measuring how respondents feel about the amount of social contact in their lives. The addition of this outcome to the study reflected the notion that consumer-operated services might be particularly successful in increasing participants’ abilities to integrate themselves into their chosen communities, in part, through reducing stigma. Satisfaction with Services The GFA-specified domain of consumer satisfaction with services was expanded to include consumer-reported outcomes of services. Both consumer-rated satisfaction and outcomes were rated somewhat differently for traditional and consumer-operated programs. 1. Satisfaction with Services (MHSIP, 1996) - assesses participants’ satisfaction with both TMHS and COSP services by examining various aspects of the program as a whole, staff members, and treatment approach. 2. Outcomes of Services (MHSIP, 1996) - measures the extent to which participants’ involvement in TMHS or COSP had a significant impact on improvements in the areas of housing, family relations, social situations, physical health care, etc. Well-being The broad construct of well-being was theoretically justified by a review of the general literature on well-being and the research on peer-support programs and consumer/survivor recovery. A composite well-being measure was therefore constructed by combining several outcome measures included in the common protocol: (a) two measures of empowerment (personal and for making decisions); (b) hope, (c) social inclusion (subjective), (d) quality of life, (e) meaning of life, (f) recovery, (g) social acceptance, and (h) symptoms. To construct this measure, the baseline data (collected prior to randomization) were explored. The distributional properties of potential variables (including ceiling and floor effects) were examined, as well as 83 their interrelationships (through a factor analysis) and correlations with self-reported level of prior engagement in consumer-operated programs. The development of this measure is described in more detail in Chapter 7 of this report. Hypotheses The randomized design employed by all sites allows for a traditional randomized clinical trial (RCT) approach to data analysis, so the COSP MRI Steering Committee decided that the first analysis would be an intent-to-treat approach that tests the primary hypothesis using data from all sites: Primary Hypothesis: Participants in the group offered both traditional and consumeroperated services will show greater improvement in well-being over the course of the study than will participants offered only traditional mental health services. The decision to focus on this primary hypothesis was based on many discussions about all of the outcomes specified in the GFA. Steering Committee members felt that participants’ subjective feelings about themselves and their lives, as reflected in a well-being measure incorporating two of the GFA measures plus related constructs, would be the most likely to change in the short-term timeframe of the COSP MRI. Because participation in the COSP programs was voluntary and the COSP programs were also available to study participants who had been randomly assigned to the control (TMHS-only) condition, random assignment to the experimental (TMHS+COSP) condition was expected to have a less-than-perfect correlation with participants’ actual engagement in the consumer-operated services. To address this likelihood, an “as-engaged” analytical approach augmented with a propensity score approach was also taken in order to produce estimates of the effects of actual participation in COSP programs. 84 Secondary Hypotheses Several secondary hypotheses were developed to be examined subsequent to the primary hypothesis test: 1. Improvement in well-being is related to particular aspects of the interventions 2. Participants who actually attended the COSP intervention will show greater improvement in well-being than participants who never attended. Cross-Site Analysis Plan The COSP MRI has three distinctive features that were addressed in the multi-site evaluation plan: 1. Participants were randomly assigned to two experimental groups, or conditions. 2. The eight participating COSP programs implemented very different interventions of at least three distinct types. 3. Participation in COSP programs was entirely voluntary, and COSP programs were not closed to participants who were randomly assigned to the TMHS-only condition. As is the case for any analytic plan, attempting to reflect these features can lead to alternative formulations of both the values that guide the analyses and of the statistical techniques to be employed in the analyses. In many of the alternatives, similar scientific conclusions would be reached, though the strength (observed p-values) might vary. In some cases, however, the results could be scientifically different, indicating that they are dependent on the underlying assumptions or the statistical model used. To guard against this, multiple techniques and influence diagnostics were employed in the cross-site analyses. In addition to the longitudinal analyses described below, a set of analyses were carried out to examine the baseline data. These analyses focused on describing the characteristics of the 85 COSP MRI participants, using both univariate examinations of the Common Protocol (CP) items and scales, and bivariate examinations of the interrelationships among these items. The baseline data were also analyzed as if they represented a pilot test of the longitudinal data. In other words, the baseline data were used to develop the well-being measure and to examine relationships of this measure with other participant characteristics that might be considered covariates in longitudinal analyses. Intent-to-Treat (ITT) Analysis In the ITT analyses, those assigned to the TMHS+COSP condition were compared to those assigned to the TMHS-only condition to estimate treatment effects, regardless of their actual engagement in the program. These analyses assessed the primary hypothesis and the first secondary hypothesis. In keeping with the concepts associated with a prospective RCT, this analysis adopted a p-value of .05 for the test of the primary hypothesis. To accomplish this, the well-being composite measure was selected as the primary endpoint in the intent-to-treat analysis, rather than testing each of several separate measures. A similar composite-measure approach has been used in a number of RCT studies (e.g., Quezado et al., 1998) and is common in human service evaluations. Multilevel, or random regression, models (Gibbons et al., 1993; Hedeker, Gibbons, & Davis, 1991; Raudenbush & Bryk, 2002) were fit to the longitudinal data. These models allow for the nesting of observations within individuals and individuals within sites, inclusion of observations with some missing outcomes, fixed and/or random coefficients, modeling a complex variance-covariance structure and the incorporation of time-dependent covariates. The major advantages of random regression techniques are the regression-style format, the ability to test the sensitivity of the results for specific variance-covariance structure, and the inclusion of individuals who have some missing data in the analyses. To examine the underlying 86 assumptions associated with the statistical model, the residuals were tested for normality using a Shapiro-Wilk (1965) test in the early stages of the modeling. Once the residual distribution was determined to be normal, this test was not repeated for subsequent models. The intent-to-treat model estimated was: Well-being = Time + Group + Site + Participant + Group*Time + Site*Time + Site*Group + Site*Group*Time. This is a three-level model, in which time is nested within participant, and participants are nested within site. When testing the primary hypothesis, the interest is in the group-time interaction. Time was modeled by not only a linear component but polynomial terms as well. The random regression approach also allows for the examination of the characteristics of the interventions at the different sites and their relationship with outcome variables. It is necessary in interpreting pooled analyses to be careful not to draw spurious conclusions; a particular danger given the many known sources of cross-site heterogeneity and substantial differences in the number of participants across sites. The biases can be as extreme as those seen in Simpson’s paradox (Hand, 1979) in which an overall effect is reversed in each site. Even if the differences between pooled and site effects are not as extreme as Simpson’s paradox, important modifications of effects can be missed or misreported if the heterogeneity among sites is ignored (FDA 1998; Lechner, 2002). Although higher-order interaction terms involving cluster and site were included in each analytic model, the low power of tests for these terms (due to the small number of sites) greatly reduces confidence in them as decision-making tools. Simple plots of the site effects within each cluster were examined to add evidence to the specific statistical tests of these interaction terms. Moreover, judgments were made about noteworthy modifications of effect, relying on considerations such as whether there are patterns of effects that are of a magnitude 87 that would be judged practically important if statistically significant. In particular, any heterogeneity of effects across sites or clusters in ways that would change conclusions in pooled analyses were noted. If, for example, the two sites in a cluster had effect sizes greater than .2, but in opposite directions, on a particular outcome, any possible explanations of the difference (in terms of factors such as programs and populations) were explored. Randomization may fail to balance the experimental groups on important baseline variables, and differential attrition or loss to follow-up may occur across the two groups. Thus, in the analytic dataset consisting of individuals who have any follow-up data, the groups may differ on important baseline variables. The differential (TMHS-only compared to TMHS+COSP) attrition rates were examined by such covariates as gender, racial/ethnic background, diagnosis, educational attainment, current employment status, housing, whether ever homeless, and current living situation. These attrition rates were computed for all participants pooled together, within clusters, and within sites. The dataset of COSP MRI participants with follow-ups was also examined for evidence of “imbalance” between the treatment and control groups. That is, the equivalence of the TMHS-only and TMHS+COSP participants was assessed, comparing the same set of covariates examined in the attrition analysis. The attrition and baseline equivalence analysis results were used to aid in the interpretation of the modeling results. The final set of ITT analyses focused on the relationship of the comparative TMHSonly/TMHS+COSP change over time in well-being with characteristics of the TMHS and COSP programs. For these analyses, the slopes from the multilevel modeling were correlated with the FACIT scores assigned to the programs (see Chapter 5 for a description of the FACIT). These analyses were intended to examine whether particular aspects of the programs included in the COSP MRI were more closely related to changes in well-being over the course 88 of the study than other aspects, in an effort to better understand what might be driving any observed improvement in well-being. As-Engaged Analysis As noted earlier, two factors might have affected the attendance at COSP programs of participants assigned to either experimental group: the voluntary nature of the COSP programs, and the availability of the COSP programs to individuals who were randomized to the TMHS-only condition. An intent-to-treat analysis may produce overly conservative estimates of treatment effect when little of the innovative service (i.e., COSP) is actually received by participants assigned to the experimental group, or when members of the control group attend COSP. For this reason, as-engaged analyses that reflected the values and voluntary nature of the COSP MRI programs and might also be expected to produce a less biased estimate of the treatment effect were implemented. The as-engaged analyses examined the second of the secondary hypotheses. Since as-engaged analyses compare those individuals who actually receive the intervention (however that may be defined) to those who do not receive the intervention, they can overestimate the true treatment effect because participants who are more likely to choose to participate in the intervention are also more likely to benefit from the intervention. The analyses therefore accounted for this self-selection as much as possible, using the best statistical adjustment methods available. The first as-engaged analysis was to classify participants as “engaged” or “not engaged” and construct an “engagement” variable so that the analytic strategies used in the intent-totreat analysis could be repeated. The proportion of those assigned to the TMHS+COSP experimental group who were actually engaged in those programs was also estimated. Two sources of data on participants’ engagement or level of participation in the COSP programs 89 were collected: 1. Logs of visits to the program maintained by program staff for the cost study 2. Participant self-reports at follow-up, including both (a) a single item indicating whether a participant had visited the COSP program being studied at least once in the previous 4 months, and (b) his or her level of participation in 17 categories of program activities at that COSP program. In some sites (especially drop-in centers), the visits data were known to under-report actual visits. Other sites believed that there was substantial over-reporting by participants of involvement in program activities at the COSP program, due not only to the usual telescoping problems with retrospective self-reports, but because of misidentification of the COSP or participants’ inability to distinguish between those activities that were components of the COSP program under study and incidental contacts with the sponsoring agency. The two data sources measuring engagement were cleaned, merged and analyzed to determine the most appropriate measures of engagement. Individual-level comparisons of visits and program-activity data were conducted, including correlations and examination of distributions overall, by cluster, and by site. The analyses implemented to determine and compute the measure of engagement used in the as-engaged analyses are described in detail in Chapter 8. In addition to lack of participation by those assigned to the TMHS+COSP experimental group, participants assigned to the TMHS-only experimental group were free to attend the COSP program. These “cross-over” study participants were identified and their presence considered in developing the engagement measure (see Chapter 8). The as-engaged groups defined by “participated in intervention” vs. “did not participate” were examined in much the same way as were the designed intent-to-treat groups. The differential engagement rates were examined by participant characteristics to better understand 90 whether engagement occurred at higher rates among particular subgroups of participants. The characteristics examined included gender, racial/ethnic background, diagnosis, educational attainment, current employment status, housing, whether ever homeless, and current living situation. The differential attrition rates for the two new groups were also examined. To account for participant self-selection into the COSP programs, a method known as “propensity scoring” was used. Rubin introduced propensity scoring in 1973 as a method for eliminating overt biases that exist in observational studies (Rosenbaum & Rubin, 1983; Rubin, 1997; Little and Rubin, 2000). This method has also been employed to re-balance randomized clinical trials after unsuccessful randomization or differential attrition. Propensity scoring is an alternative to standard covariance adjustments for observed differences between groups on pretreatment variables. This procedure is particularly useful when the number of pre-treatment variables to be adjusted for is large or their distributions vary substantially between treatment groups—(i.e., circumstances in which conventional covariance adjustments may perform poorly). The propensity score is just the pre-treatment probability of receiving the treatment, given an individual’s pre-treatment values of the selected variables. This conditional probability must be estimated from the data in the study. For the COSP MRI analysis, a logistic regression was used to predict whether a study participant attended the COSP program. Baseline variables, including demographic, clinical, and treatment history, will serve as the independent variables in the regression. A probability of engagement group membership was estimated for each individual from the logistic regression. This probability represents the “propensity” of each participant in the final dataset to have attended the COSP intervention at his/her site, based on all the observed pre-treatment characteristics included in the logistic regression. Following the procedure recommended by Rubin and Rosenbaum, these scores were then divided into 5 categories (each 91 containing approximately 20% of the study participants) and the balance of the covariates examined within each stratum. The sample size for the COSP MRI was too small, however, to support 5 strata with propensity scores that overlapped sufficiently for the engaged/not engaged groups. The 5 strata were therefore collapsed into the three terciles of the propensity score distribution. The terciles were defined for each site’s distribution separately. The effect of the intervention was examined only for those individuals who had similar propensity scores, that is, for each tercile separately. Finally, in an effort to examine whether the “dose” of COSP attendance affected participants’ improvement in well-being, the engaged group of participants were divided into two groups representing high vs. low levels of engagement. The comparison of the three groups consisting of (a) no attendance at the intervention COSP, (b) a small amount of attendance at the intervention COSP, and (c) a larger amount of attendance at the intervention, was examined to determine whether increasing involvement in COSP activities is related to increasing improvement in well-being. COST STUDY The primary objective of the COSP MRI Cost Study was to measure, describe, and compare monetary value of resources, monetary outcomes, cost-effectiveness, and cost-benefit for Consumer-Operated Services (COSs) and Traditional Mental Health Services (TMHSs). Additional objectives of the COSP MRI Cost Study were to (a) measure the extent of participation in COSP and TMHS programs and in specific COSP and TMHS activities, and (b) analyze relationships of costs to program operating characteristics. A description of the approaches taken to achieve these analytic objectives follows. Examination of Costs, Cost-Effectiveness and Cost-Benefits The following major steps were taken to accomplish the first objective: 92 1. Measure and describe the monetary value (i.e., costs) of resources consumed during the participation by specific consumers in COSP and TMHS programs participating in the COSP MRI 2. Compare costs for consumers participating in different COSP programs and different types of COSP interventions (i.e., Drop-In, Education/Advocacy, and Peer Support); 3. Compare costs for consumers assigned to the TMHS-only condition and costs for consumers participating in the COSP condition; 4. Measure monetary and monetizable outcomes of participation in TMHS and COSP programs, in terms of increased income due to employment, as well as, reduction in utilization of health and other services (e.g., inpatient hospitalization, emergency room utilization, and crisis intervention), plus reduced costs for housing, criminal justice, vocational rehabilitation, and income support; 5. Compare the monetary value of these outcomes for the two experimental groups; 6. Analyze the relationships between costs, participation in specific TMHS and COSP activities, and monetary outcomes (cost-benefit analysis); and 7. Analyze the relationships between costs, participation in specific TMHS and COSP activities, and nonmonetary outcomes (cost-effectiveness analysis) (Yates, 1977a, 1980, 1996, 1999, 2000; Yates, Delany, & Lockwood, 2001; Yates, Haven, & Thoresen, 1979; Yates & Newman, 1980a, 1980b). Aggregation of Data Because these measures of resources’ costs and monetary outcomes were collected at the level of individual consumers, statistical descriptions of costs and monetary outcomes, along with statistical comparisons, were performed for a variety of potentially illuminating levels and 93 types of aggregation. These levels of aggregation include; (a) by site, aggregated over consumers and time; and (b) by type of COSP intervention (Drop-In, Education/Advocacy, Peer Support), aggregated over consumers and time. These statistical aggregations (descriptions and comparisons) were broken down by individual quarters of the COSP MRI’s timeframe, to examine temporal variability within a given site on measures such as cost per visit (cf. Yates, 1977, 1996). Other temporal distinctions examined include (a) regular versus extended recruitment periods, and (b) periods when the program clearly was operating under capacity versus at capacity (and over capacity, if that occurred). Statistical Analyses Additional statistical analyses, including whichever forms of regression modeling were justified by the statistical properties of cost and monetary outcome measures (e.g., logistic or multiple regression) were performed to examine the statistical significance, direction, and strength of relationships between resources’ costs, specific program activities, and both monetary and nonmonetary outcomes (Besteman, Greenfield, De Smet, Yates, & Filipczak, 1995). Monetary and nonmonetary outcomes were examined at both specific levels (e.g., health care cost savings, empowerment enhancement) and as a composite index (e.g., total cost savings, overall impact) (Yates, 1996, 1999). Other analyses were conducted to examine the significance, direction, and strength of relationships between the amounts of specific resources consumed, activities participated in, psychological and social processes occurring within consumers, and monetary as well as nonmonetary outcomes achieved. These cost → activity → process → outcome analyses included path analyses and structural equation modeling as well as linear programming (Yates, 1980, 1996; Yates, Delany, & Lockwood, 2001; Yates, Besteman, Filipczak, Greenfield, & De Smet, 1995; see also Cohen & Cohen, 1993; Jöreskog & Sörbom, 1989). 94 Relationships of Costs to Program Characteristics The Cost Study was designed to examine the relationships between a variety of cost and program operation measures, such as how the average cost per visit and consumer may vary as a function of (a) the total budget, (b) the total number of consumers in the program, (c) the type of COSP and TMHS programs, and (d) other explanatory variables (e.g., total program budget, variations between sites in cost of living, method by which consumer-operated services were delivered). In addition, analyses related differences in frequency, intensity, and range of participation in COSP program activities to differences in the average costs of different types of COSP (e.g., to examine whether more program activities were participated in by consumers attending COSs with higher costs per visit). Further Analyses The analyses that were implemented, and whose findings are described in later chapters, focused on testing the primary hypothesis. Many additional analyses are possible, however, that explore the interrelationships among the many outcomes beyond well-being, levels of engagement in the COSP intervention, and subgroups of participants with different characteristics. Examination of Covariates Both participant- and site-level factors may affect the relationship between group assignment (experimental or as-engaged) and outcomes. Characteristics thought to be related to well-being, based on relevant research literature, could be investigated and included in the multilevel models. One particular analysis of this type would be to examine further the relationship between FACIT scores and the domains of interest. This might be accomplished in one of two 95 ways. The first would be to construct a three-level model, with site (or condition within site) as the third level, and incorporate the FACIT scores into the original random regression models. Though conceptually possible, there are occasions when these models have difficulty estimating parameters as the number of levels increase. An alternative method, which addresses the central question of the relationship between FACIT scores and various outcomes, might be to estimate the effect size within each site (or program within a site) and then perform a summary analysis that examines the relationship between FACIT scores and the effect sizes. This analytic technique is known as meta-regression and has been used in a number of settings (for example, see Freeman, Gerstenberger, Banks, & Natanson, 2002). One example would be to investigate whether there was a greater effect of participating in a COSP program for subgroups of individuals. This could be accomplished by including interaction terms between participants with particular characteristics and the group assignment variable. As noted by Natanson, Esposito, and Banks (1998), there are statistical concerns in using an uncontrolled pvalue to identify a subgroup that experiences a treatment effect, while the overall study population shows no effect. Consequently, appropriate methods for controlling p-values should be used. Growth curve modeling might be used to further examine differences across subgroups of participants. Such modeling estimates each individual’s “growth curve” or change in outcome over the course of the COSP MRI, and then identifies various subgroups of participants exhibiting different patterns of change over time (e.g., classes of individuals who have positive versus negative changes during the course of the study). 96 Examination of Outcome Measures Outcomes Other Than Well-being The well-being measure is a composite of several measures, each of which might exhibit a different pattern over time, and have a slightly different relationship with the experimental or as-engaged groups. It is possible that the outcomes most affected by actual participation in the intervention (the as-engaged model) will not be the same as those most affected by being invited to participate (the ITT model). For example, well-being might be considered more appropriate for the ITT analysis than employment, which might be more suitable for the asengaged analysis. In addition, the outcome measures other than well-being might be examined more closely than they were for this report. Summary measures might be developed for housing and employment that could then be examined over time, and within subgroups. Further Exploration and Modification of Well-being Measure Further research suggests several other ways to define a well-being measure using the COSP CP outcome scales. First, Ryff and Singer (1996) describe six key dimensions of “psychological well-being.” Re-considering the relationship of the COSP outcome scales to these dimensions may lead to some modification to the composite well-being measure. Second, Masse et al. (1998) suggest subjective well-being and psychological distress are not merely the opposite poles of the same axis of mental health, but that these are separate constructs that must be measured independently. This means that an increase in measures constituting the positive aspect of well-being, such as hope or self-esteem, will not necessarily coincide with a decrease in measures constituting psychological distress, such as recovery assessment, and that two separate composite measures might be more appropriate. Third, the construct driving the improvement of well-being observed in the COSP MRI is hope. In addition, the psychometric 97 analyses of the well-being measure indicated that hope was one of the most important components and exhibited a strong trend over time. The Herth Hope Index and its subscales might be examined as outcomes on their own. Analyses that were implemented as part of the effort to develop the well-being measure suggested that different outcome scales were affected by involvement in different types of consumer-operated programs. More broadly, the psychometric characteristics of the current synthetic measure leave open the possibility that it is not coherent enough to avoid the problem of muddling some effects that might be apparent in some of its more sharply delineated, more theoretically supported constructs. Thus, re-defining the well-being measure would be useful to develop measures best-suited to each program type (drop-in, education/advocacy, or peersupport), while using theory and literature as a framework. Further Engagement Analyses Rather than constructing a single engagement variable in a manner similar to what one would do in an intent-to-treat model, “treatment” can be conceptualized as a time-dependent covariate. In this model, individuals may move in to and out of treatment throughout the course of the study. Such an analysis would have to address the difficulty that the CP interview was completed on one schedule (every 4 months based on each individual’s entry into the study) and the visits data were submitted every 3 months based on the calendar years of the study period. However, this difficulty can be at least partially addressed by comparing the date of each CP interview with the dates of the calendar quarters. Since random regression modeling allows for the inclusion of time-dependent treatment covariates, such a “dose” variable could easily replace the engagement group covariate in the models described earlier. This covariate could take the form of the engaged categorization or a continuous measure of program involvement and would assess a participant’s outcomes in 98 relation to his or her level of engagement at the time of, or prior, to the outcome assessment. Further Cost Analyses Cost-effectiveness and cost-benefit analyses would be the continuation of the cost analyses undertaken for this report. Costs of different types of COSP are related to nonmonetary outcomes in cost-effectiveness analysis, and to monetary outcomes in cost-benefit analysis. Such analyses would begin by quantifying the monetary outcomes (i.e., the benefits) of COSP, including both possible savings in health, mental health, criminal justice, housing, income support, and other human services, as well as, increments in consumers’ income from part- and full-time employment. The analyses would proceed to examine how these and other possible monetary outcomes are related to changes in the biopsychosocial processes, such as psychological well-being, hypothesized to be improved by consumer-operated services. The degree to which these processes are improved by consumer-operated services would be the focus of additional analyses. 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