UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II Job Description Performance Evaluation Period Covered by this Performance Evaluation: _____________ TO _______________ RN- UCLA Westwood Medical Center Employee Name: Department/Unit: Supervisor Name: Supervisor Title: Current Title: CN I, II, III Approved Title (for reclassifications only): Methods of Measurement Include the Following: Direct Observation Feedback from staff or patients Current Title Code: Approved Title Code (for reclassifications only): AGES SERVED Documentation PI Reports Neonates (< 30 days) Infants (> 30 days and < 1 year) Pediatrics (> = 1 year & < 13 years) Adolescents (> = 13 years & 18 years) Adults (> = 18 years to < 65 years) Geriatric (> = 65 years) Not Applicable Place an “X” if over 20% of work is exposed to one or more of the following conditions: Confined area Exposed to weather Noise Exposure Vibrations Extreme temperatures Atmospheric conditions Potential allergenic/irritant conditions Other (specify) Please check all that apply (Competencies must be up-to-date at time of Performance Evaluation) COMPETENCIES: INITIAL: UCLA Healthcare Dept. Specific Orientation ANNUAL: Department of Nursing Department of Nursing and Service Unit (Float excluded) Unit (Float excluded) SUMMARY STATEMENT: The staff RN is a professional caregiver who assumes responsibility and accountability for a group of patients for a designated time frame and provides care to these patients via the nursing process and other input from healthcare team members. TYPE OF SUPERVISION RECEIVED: Under direct supervision of the Unit Director and Clinical Nurse Specialist-Supervisor, the primary responsibilities of the clinical nurse include the direct nursing care of patients utilizing the nursing process; development and application of leadership, management, and communication concepts; teaching of patients and staff; maintenance of professional standards. D- Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 1 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II Duties and Tasks D Rating M N/A PATIENT CARE 1. Assessment/Reassessment 1.1 Completes and documents an age appropriate admission assessment within 24 hours of admission 1.2 Collects patient data by interview, review of current/prior medical records, diagnostic test results and collaboration with the healthcare team 1.2.1. Assesses and documents patient’s cultural, psychosocial, psychological, and physiological status 1.2.2. Assesses and documents patient’s need for dietary, functional, social work, discharge planning, and / or other healthcare provider referrals on admission. Initiates required referrals through appropriate channels and documents referrals made 1.2.3. Analyzes assessment data and identifies actual and potential patient problems to be addressed during this hospitalization 1.3. Recognizes and documents abnormal assessment findings or significant changes in patient’s condition 1.4. Reassesses assigned patients at the beginning of the shift and at specified intervals throughout the shift and when the patient condition warrants reassessment and documents findings 1.5. *Utilizes experience, in-depth knowledge and an intuitive grasp of the patient’s condition to efficiently focus on the most significant patient problems 1.6. *Utilizes experience, in-depth knowledge and an intuitive grasp of the patient’s condition to identify and document subtle changes in the patient’s condition 2. Plan of Care 2.1 2.2 D- On admission: Involves the patient/family/significant other in the development and documentation of relevant, measurable patient goals from the patient problems identified during the admission assessment Incorporates and documents the patient's advance directive in the plan of care Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 2 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION 2.4 Licensed Clinical Position CN I II II Rating Duties and Tasks D M N/A Recognizes, incorporates and documents patient individuality, culture, ethnicity, spiritual beliefs, gender, race, age, disability, lifestyle and values into the plan of care Selects and documents appropriate standards/guidelines in the plan of care to meet patient goals 2.5 2.6 Incorporates the treatment goals of the healthcare team into the patient’s plan of care Communicates patient’s goals/care plan during inter-shift report 2.3 2.7 2.8 *Develops and documents plan of care for complex patient care problems involving multiple resources *Utilizes experience and in-depth knowledge to effectively modify and document changes in nursing care and/or the plan of care to address complex patient care problems 2.9 *Mentors CN I, CN II in developing and documenting patient goals/care plan 3. Interventions 3.1 Utilizes communication strategies and behaviors that convey compassion and caring 3.2 Utilizes communication points identified by the organization to send a consistent message to improve the patient and family experience Establishes priorities according to patient care needs and unit resources Provides, directs and documents age appropriate care to patients based on: 3.3 3.4 3.4.1. the plan of care and medical orders 3.4.2 patient preferences and 3.4.3 consideration of cultural, psychosocial, psychological and physiological factors 3.6 Demonstrates critical thinking, a global grasp of the patient’s condition, and an integration of formal and experiential knowledge in clinical decision making Ensures basic patient hygiene needs are met and documented 3.7 Ensures patient safety by following hospital policies with focus on: 3.5 D- 3.7.1 Accurate patient identification 3.7.2 Administration and documentation of medications Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 3 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II Rating D M N/A Duties and Tasks 3.7.3 Administration and documentation of blood products 3.7.4 Prevention and documentation of patient injury and falls, and 3.7.5 Use and documentation of restraints 3.8 As a patient advocate: 3.8.1 Assists patients and families in coping with difficulties associated with their illness and hospitalization 3.8.2 Acts with a sense of urgency to meet patient care needs 3.8.3 Identifies and corrects unsafe patient care practices and notifies risk management 3.8.4 Identifies ethical issues and participates in their resolution 3.8.5 Ensures that effective pain management interventions are implemented and documented to obtain adequate relief for patients’ pain Collaborates with the healthcare team throughout the patient’s hospitalization to address patient’s spiritual, cultural, psychological, psychosocial, physical and emotional needs and documents interventions Utilizes the appropriate chain of command to address abnormal and significant changes in the patient’s condition or an unmet patient / family concern/need and documents actions taken to advocate for the patient Initiates and documents appropriate interventions in predictable, unpredictable, pre-emergent and emergent patient care situations 3.8.6 3.8.7 3.8.8 3.8.9 3.8.10 3.8.11 *Collaborates with medical staff in managing pre-emergent and emergent patient care situations *Collaborates and coordinates with healthcare providers in managing complex patient problems *Utilizes experience, in-depth knowledge and an intuitive grasp of the patient’s condition to efficiently implement and document nursing care interventions that address complex patient care problems 4. Evaluation 4.1 Evaluates and documents patient's responses to nursing interventions 4.2 Evaluates and documents patient's progress towards goals D- Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 4 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II Rating D M N/A Duties and Tasks 4.3 Modifies and documents nursing interventions and patients’ goals / plan of care as needed 4.4 *Utilizes experience, in-depth knowledge and an intuitive grasp of the patient’s condition to efficiently focus, modify and document nursing care interventions and/or the plan of care to address complex patient care problems 4.5 *Proposes alternative interventions for complex patient care problems to CN I and CN II 5. Patient, Family and Staff Education 5.1 Patient and Family Education 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 Identifies and documents patient/family/significant other’s educational needs and readiness to learn Provides and documents age appropriate healthcare teaching Evaluates and documents patient/family/significant other’s response to healthcare teaching and/or performance of return demonstration *Provides and documents age appropriate individualized teaching for complex healthcare educational needs *Assists the Clinical Nurse Specialists/designee to identify healthcare education needs 5.2 Staff Education 5.2.1 5.2.2 Orients float, traveler and / or registry staff to unit operations, policies, procedures, evidence based practice protocols and standards Teaches staff and / or students 5.2.3 Precepts and mentors staff members 5.2.4 5.2.5 6. *Assists in identifying staff members' learning needs *Shares in-depth knowledge with other staff members Leadership/Teamwork 6.1 Delegates and supervises completion of appropriate tasks to licensed vocational nurses and unlicensed assistive personnel 6.2 Admits, transfers and discharges patients as directed by charge nurse D- Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 5 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II Rating D M N/A Duties and Tasks 6.3 Acts as a resource 6.4 6.5 Uses effective, respectful communication, interpersonal, and problem-solving skills to achieve desired patient outcomes and unit goals Engages in ongoing development of clinical knowledge 6.6 Keeps informed of clinical / unit / organizational updates / changes 6.7 Adheres to department attendance standards 6.8 Complies with employment requirements, for example annual unit / department competencies, licensure, CPR & TB 6.9 6.10 *Acts as an clinical leader by directing proficient clinical care on their assigned unit *Questions and evaluates current practice, promotes evidence based practice to achieve best patient outcomes 6.11 Assumes charge responsibilities as needed: D- 6.11.1 Provides supervision to nursing staff, unlicensed assistive personnel and supplemental staff 6.11.2 6.11.3 Makes staffing decisions for current and oncoming shifts using the staffing matrix as a guide and approves overtime as required to maintain safe patient care Makes patient care assignments based on staff competencies, patient acuities, and available resources 6.11.4 Coordinates and facilitates flow of patient admissions, transfers and discharges with bed control 6.11.5 Ensures completion of required unit routines including, narcotic count, ER cart checklist and other unit specific tasks 6.11.6 Requires ill / injured staff to have medical evaluation and complete required forms 6.11.7 Interprets policy, procedures and standards and assists compliance by staff Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 6 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II Rating D M N/A Duties and Tasks UCLA C-I-CARE/Patient Experience Practices: MY COMMITMENT TO CARE Observe and practice all the Service Standards listed in the “World Class Practices” (which I have read and signed) o Practice C-I-CARE when interacting with patients, their families, visitors, or internal customers o Connect with the patient and family members by addressing them as Mr./Ms., or by the name that they prefer o Introduce yourself and your role o Communicate what you are going to do, how long it is going to take, and how it will impact the patient. o Ask and anticipate patient and/or family needs, questions or concerns o Respond to patient and/or family questions and requests with immediacy o Exit courteously and/or with an explanation of what will come next (or when you will be back to check on them) o Practice C-I-CARE phone etiquette during all phone interactions Always exercise courtesy whenever patients, family members, visitors and co-workers are present o Respect privacy and dignity of our patients, family members, visitors and co-workers o Maintain professionalism in the presence of patients, their families, visitors and co-workers Observe departmental Patient Experience plan, competencies and practices o Act as a role model, verbally and behaviorally demonstrating skill, enthusiasm, positive problem solving, commitment and loyalty to the profession and the organization o Participate in positive problem solving by providing suggestions and possible solutions to identified concerns/problems in the work place Comply with Health System Workplace Conduct Policy o Engaging in disruptive behaviors that interfere with or prevent normal work functions or compromise patient safety, including passive or active behaviors will not be tolerated as stated in the HS Workplace Conduct Policy Comply with Health System Dress Code Policy and practices D- Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 7 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II Rating D M N/A Duties and Tasks INSTITUTIONAL AND/OR PROFESSIONAL STANDARDS Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards Adhere to all Hospital Policies and Procedures Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module Demonstrate adherence to the requirements for using the electronic medical record Demonstrates understanding of institutional and department specific emergency management procedures/responsibilities to maintain personal, patient, and co-worker safety, maintains competencies in these areas, and participates in disaster/emergency related exercises and education. Demonstrates understanding of institutional and department specific safe patient handling procedures/responsibilities and maintain a level of competency on the proper use of departmental lift equipment to ensure personal, co-worker and patient safety PERFORMANCE IMPROVEMENT Adhere to current organizational Performance Improvement priorities Participate in quality studies through data collection and dashboard data collection Make recommendations and take actions to improve structure, system or outcomes OTHER DUTIES D- Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 8 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II Skills, Knowledge and Abilities (Disregard this section for performance evaluations) REQUIREMENTS: List any equipment (machines, tools, office appliances or motor vehicles) required to do the job, with or without a reasonable accommodation. Indicate whether use is seldom, occasional, frequent, or constant. CPR: License: RN See Policy/Procedure Equipment Manual Certifications: Degree: Experience: Skills, Knowledge and Abilities: Importance (Required or Preferred) Ability to complete a Nursing physical assessment Skill in developing a plan of care including setting goals, monitoring and documenting progress Ability to implement interventions that are pertinent to goals established in the plan of care Ability to evaluate the effective of interventions toward the attainment of established goals and to recognize the need to reassess or reset goal parameters Ability to delegate tasks in a management style that is consistent with promoting leadership and teamwork Knowledge base to provide education to patients, families, and other staff regarding clinical and patient care issues Required Required Required Required Required Required Required California Registered Nursing License/or CA IPRN Required Cardiopulmonary Resuscitation Certification IPRN: CNI: CNII: CNIII: D- Active CA IPRN License Less then 6 months nursing experience Greater than 6 months nursing experience Greater than 6 months recent clinical nursing experience on the unit and meets CNIII criteria Does Not Meet Expectations M- Meets Expectations N/A Required Required Required * CN III Requirement Page 9 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II If overall rating is “Does Not Meet Expectations”, please complete Future Plans and Actions Section. According to the Employee Performance Evaluation Policy, an overall rating of “Does Not Meet Expectations” requires an action plan and a follow-up performance evaluation in either a three-month or six-month period depending on the time needed to demonstrate improved performance. Action plan steps must be objective and measurable with a defined time frame. The date of the follow-up performance evaluation will reset the performance evaluation due date. Does Not Meet Expectations Meets Expectations Comments: Future Plans and Actions: Accomplishments / Contributions: Employee Comments: To update our files, please answer the following questions: Have you received a higher education degree in past 12 months: Yes______No______ If Yes, in what field:_______________________________________ Type:_____________ Have you received a national certification in the past 12 months: Yes______No______ If yes, please list and bring a copy of certificate to Nursing Resources:__________________ Employee Signature I have reviewed this Job Description and/or Performance Evaluation Date Evaluator Signature Date Department Head or Designee Signature Date D- Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 10 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013 UCLA Health System UCLA Health System JOB DESCRIPTION/PERFORMANCE EVALUATION Licensed Clinical Position CN I II II D- Does Not Meet Expectations M- Meets Expectations N/A * CN III Requirement Page 11 Directions: You have the option of checking the large boxes next to the headings or of checking the small boxes to indicate performance for each criteria. 4/2013