Uclan Practice Placement Handbook 2MB

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Preparation for Practice
Placement Handbook
2011
For students of Pre-Registration Nursing programmes
This handbook is the property of UCLan and MUST not be distributed, sold, published, made available to others unless you
have gained written permission to do so from the Head of PLSU. This applies to the materials in their entirety and to any part of
the materials.
December 2011_V3
1
Contents page
1
1.1
1.2
Topic
Introduction to the Practice Placement Handbook
Section 1: Overview of the Placement Learning Support Unit (PLSU)
What are the contact details for PLSU?
What are the opening hours of PLSU?
2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
Section 2: Fitness for Practice (CRB & Occupational Health clearance)
Why should I attend occupational health appointments?
What happens if I do not attend (DNA) an occupational health appointment?
What constitutes clearance for occupational health?
I am a widening access student – do I need clearance checks?
Do the clearances last for the whole of my programme?
What happens if my studies have been suspended (intercalation)?
Will these clearances be accepted by all placements?
Infection Control
Mandatory Training
3
3.1
3.2
Section 3: Practice Placements
Where are the practice placements located?
European Union Directive 2005/36/EC
3.3
3.3.1
3.3.2
3.3.3
3.3.4
3.3.5
Travelling to your practice placements
Using public transport and planning your journey
Use of personal vehicles
Use of personal vehicles for transporting patients
Travel expense claims
Widening Access/Seconded students
3.4
3.4.1
3.4.2
3.4.3
3.4.4
Notification of practice placements
Where do I find which placement I have been allocated?
A new placement has appeared on myUCLan – is this a confirmed placement?
Why is there no placement for me on myUCLan?
I have previously worked as a health care assistant on the placement / I don’t
like the placement allocated to me – can I swop placements with my friend?
When do I contact my placement?
Where can I find contact information for the placement?
3.4.5
3.4.6
3.5
3.5.1
3.5.2
3.5.3
3.5.4
3.5.5
3.5.6
3.5.7
3.6
3.6.1
3.6.2
3.6.3
Page
4
5
6
7
9
10
11
12
Uniform/Dress Code
Communication and Dress Code
What do I wear on placement or in clinical skills labs?
How many uniforms will I be issued?
How often should I change my uniform?
How should I launder my uniform?
What do I do if my uniform becomes too small, in a state of disrepair or I
become pregnant?
What happens to my uniform at the end of my course?
13
Practice Hours
Why is there a difference between the NMC and programme requirements for
practice hours?
What are the normal shift hours /patterns on placement?
Can I do 12 hour shifts /Do I Have to do 12 hour shifts?
16
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2
Contents page
Section
3
3.6.4
Topic
Section 3: Practice Placements Continued
Page
Can I work Bank Shifts in the same clinical area that I am placed as a student
nurse?
Will the placement work my off duty around my part-time job?
Will I be expected to do Night Duty?
Am I entitled to Bank Holidays?
Can I arrange Annual Leave weeks myself?
Why do I have a timesheet in my PAD and where do I submit it?
Supernumerary status
Loneworking
16
18
3.7.9
Sickness/Absence
What if I am sick or not able to attend placement?
What if I am sick for more than 3 days?
What is Unauthorised Absence?
What is Authorised Absence?
What if I want to attend a Personal Appointment?
What is make up time and who arranges this?
Are there a maximum number of hours a week I can work in practice?
I have just found out I am pregnant and already on/or due to start placement,
what should I do?
My partner has just had a baby am I entitled to paternity leave?
3.8
Confidentiality
20
3.9
3.9.1
3.9.2
3.9.3
Professional Behaviour
Social Networking Sites
Professional Relationships
Use of mobile phones in practice settings
3.10
Raising or Escalating concerns/Safeguarding (Whistleblowing)
3.11
Student Disability and Placements
3.12
3.12.1
3.12.2
3.12.3
3.12.4
3.12.5
Support in Practice
What is the role of a Mentor or Associate Mentor?
I Have not been allocated a mentor, what do I do?
What is a Sign Off Mentor?
What is the difference between a Link Lecturer and my Home Group Facilitator
(Personal Tutor)?
What is the role of the Practice Education Facilitator?
3.13
Third Party Disclosure of Your Personal Information
3.14
Student Evaluation of Placement Experience
4
And Finally........
3.6.5
3.6.6
3.6.7
3.6.8
3.6.9
3.6.10
3.6.11
3.7
3.7.1
3.7.2
3.7.3
3.7.4
3.7.5
3.7.6
3.7.7
3.7.8
17
19
21
22
23
24
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3
Introduction to the Practice Placement Handbook
Dear student,
The main aim of this handbook is to provide useful information and answers to
frequently asked questions that students have raised in relation to practice learning
and placements. It was specifically written in response to feedback from your
student representatives.
Remember that your programme has been specifically designed to meet
professional body requirements of 50% theory and 50% practice. Practice is
undertaken in carefully selected and quality assured placements that support you to
achieve the course requirements, learning outcomes and assessment processes.
Every placement we use has been identified as providing appropriate learning
opportunities that enable you to complete your Direct Observation of Nursing
Activities (DONAs) and your Practice Assessment Documentation (PADs).
Practice placements are an integral part of your learning experience that enables
you to apply theory to practice, and develop core clinical competencies and
transferable skills with support from qualified mentors in a variety of practice settings
across the North West of England.
We encourage you to make the most of all the learning opportunities available, to
embrace repeated learning experiences and enjoy the new challenges that practice
placements will offer you.
Course Teams, PLSU & Placement Providers
....................................................................
Preparation for Placement Handbook Version 3, December 2011
Overview of Amendments in this version
Section 3: 3.1 page 8-9
Section 3: 3.3 page 9
Section 3: 3.5.2 page 14
Section 3: 3.6.5 page 16
Section 3: 3.6.10 page 18
Section 3: 3.12 page 22
December 2011_V3
NHS Trusts have been updated to reflect current changes
Travel time increased to NHS North West limit of 1 hour 30 mins
New item added - Headcoverings
New item added – shifts and part-time job
New item added – Loneworking
New item added – Associate Lecturers Practice Learning Support
4
Section 1: Overview of the Placement Learning Support Unit (PLSU)
PLSU is responsible for organising practice placements and co-ordinating sickness and
absence records. It is the first point of contact for placement related enquiries.
1.1
What are the contact details for PLSU?
PLSU office
 01772 893395
PLSU ansaphone
 01772 892732 (reporting sickness/absence and fitness to return)
PLSU @
punit@uclan.ac.uk for all general enquiries
PLSU 
Placement Learning Support Unit
Brook Building BB337
UCLan
Preston
PR1 2HE
PLSU web site
http://www.uclan.ac.uk/schools/school_of_health/plsu/index.php
1.2
What are the opening hours of PLSU?
Monday to Thursday: 0830 -1645 hours
Friday: 0830 -1545 hours
Please note it may not always be possible to resolve your queries immediately as we
may need to consult with practice partners or academics.
Section 2: Fitness for practice
(CRB & Occupational Health clearance)
All students going into placements must have enhanced CRB check and Occupational
Health Screening. Students will not be allowed to commence their first practice
placement if clearance has not been confirmed to PLSU by the Occupational Health
Service.
2.1
Why should I attend Occupational Health appointments?
It is important that you attend all appointments with Occupational Health services to ensure
that all blood screening and vaccinations can be completed before you are due out on
placement. This ensures that you are protected from infections that patients may be carrying
and conversely that patients are protected from infections you may be carrying.
2.2
What happens if I do not attend (DNA) an Occupational health
appointment?
Occupational Health clearance is an admission requirement for the programme, we may
therefore suspend your studies (intercalation) or you could be asked to leave the course.
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If you DNA’d an appointment without contacting Occupational Health in
advance to rearrange the appointment, you will be charged £40.00p for each
appointment missed. If you fail to pay this charge, you will become a debtor to
UCLan and this could result in LIS services being suspended.
2.3
What constitutes clearance for Occupational Health?

You should have completed a Fit for Placement form and returned it to the
Occupational Health dept at Blackpool Victoria Hospital.

Depending upon the information you have supplied in your Fit for Placement form
you may be called for an appointment with the Occupational Health nurse at either Blackpool Victoria Hospital, Royal Preston Hospital or Wigan Investment Centre.

You should have had the first Hepatitis B vaccination
and
if you are not immune to MMR, you will need to have had both MMR vaccinations

If you have existing underlying medical conditions or your form is unclear/has missing
information, then you will need to see the Occupational Health Consultant.

Occupational health service confirms clearance to PLSU
Occasionally some students will receive personal clearance notification before PLSU is
notified however this does not mean that you can go into practice placements – you should
bring your documentation into PLSU so that this can be verified with the relevant
occupational health service.
2.4
I am a widening access student - do I need these clearance checks?
No – you will have already been screened by your employing NHS Trust.
2.5
Do the clearances last for the whole of my programme?
Yes, although in accordance with the NMC Guidance on Professional Conduct for nursing
and midwifery students (2010) you must declare any changes to good health, good
character and fitness to practise status:
annually during the enrolment process
or
at any stage during your course when changes in status occur
If you fail to disclose any changes to your good health, good character or fitness to practise
and subsequently the university or placement provider become aware of this you may be
withdrawn from placement and or programme immediately, pending investigation.
2.6
What happens if my studies have been suspended (intercalation)?
CRB and Occupational Health clearances have limited life spans, therefore depending upon
the length of the time away from the course you may need to have these checks repeated.
2.7
Will these clearances be accepted by all placements?
Some placements that you may choose for your alternate choice placement may require
repeat CRB checks – you may have to directly fund the cost of these.
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2.8
Infection Control
It is important that you adhere to NHS Trust policies in relation to infection control,
particularly in relation to diarrhoea and vomiting – these illnesses have the potential to
spread very quickly amongst ill/compromised patients and can result in fatalities – Check
with Infection Control and follow their advice – if this is to stay away from the placement please notify your placement and PLSU then stay at home until symptoms of these
infections have ceased for at least 48 hours.
2.9
Mandatory Training /Trust Induction
Prior to commencing placement you will be expected to attend Mandatory Training sessions
(Moving & Handling, Basic Life Support (Adult/Child) in the clinical skills labs. You will also
have to attend an Induction session at the NHS Trust you will be going on placement to.
These sessions may be delivered at UCLan or on NHS Trust premises. You will also be
expected to have annual updating but the topic areas will vary in each NHS Trust – your
local PEF will be able to advise you of the process for arranging ongoing updating.
Attendance at both Mandatory Training and NHS Trust Induction is compulsory –
failure to attend may result in you not being able to go on placement.
Section 3: Practice Placements
PLSU works in partnership with practice placement providers across the North West of
England. Every placement allocated has been quality audited to ensure they meet the
learning outcomes of your programme and all offer valuable learning opportunities that meet
the requirements of the NMC and European Union Directives.
You will gain experience in placements that reflect the ever-changing needs of the health
care service, so that you become an adaptable and flexible nurse – prepared for purpose
and practice in new ways and for new roles. You will therefore be allocated a range of
placements in NHS Acute settings (Hospitals), NHS Primary Care settings (Health Centres,
GP practice, Community Hospitals, Community Teams, Walk-in Centres) and in the Private,
Voluntary or Independent Sector (Hospitals, Nurseries, Learning Disability services, Nursing
Homes).
3.1
Where are the practice placements located?
Your practice placements are grouped together within Health Economies or geographical
regions. You should have been allocated to a particular Health Economy / geographical
region as part of the interview process.
Please note that due to ongoing NHS reconfigurations the Health Economies
are expected to change significantly in the immediate future with merging of
several NHS Trusts as part of the ongoing development of NHS by
government.
The grouping of placements varies according to which branch of nursing you are specialising
in, i.e.; adult, child or mental health. See next 2 pages to see which NHS Trusts you will be
placed in and which hospitals are located within the Health Economies. For further
information about specific NHS Trusts you can always explore their web sites via the NHS
Choices Gateway: http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx
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Adult Branch
Health Economy
NHS Trusts
Associated Hospitals
Ashton, Wrightington,
Wigan & Leigh
Wrightington, Wigan & Leigh NHS
Foundation Trust
Bridgewater NHS Community Trust,
Ashton, Wigan & Leigh Division
Royal Albert Edward InfirmaryWigan
Leigh Infirmary
Wrightington Hospital – Wigan
Blackburn, Accrington,
Ribble Valley, Burnley
& Rossendale (East
Lancs)
East Lancashire Hospitals NHS Trust
Lancashire Care NHS Foundation
Trust – Adult Community, Children
and Families
Burnley General Hospital
Royal Blackburn Hospital
Pendle Community Hospital
Accrington Victoria Hospital
Clitheroe Community Hospital
Blackpool, Fylde &
Wyre (North Lancs)
Blackpool Teaching Hospitals NHS
FoundationTrust
NHS Blackpool PCT
NHS North Lancashire PCT
Blackpool Victoria Hospital
Clifton Hospital
Fleetwood Hospital
Bispham Hospital Rehab Unit
Wesham Hospital Rehab Unit
Spire Hospital
Preston, Chorley &
South Ribble (Central
Lancs)
Lancashire Teaching Hospitals NHS
Foundation Trust
Lancashire Care NHS Foundation
Trust – Adult Community, Children
and Families
Royal Preston Hospital
Chorley & South Ribble Hospital
Longridge Community Hospital
Southport & Ormskirk
(West Lancs)
Southport & Ormskirk Hospital NHS
Trust
Lancashire Care NHS Foundation
Trust – Adult Community, Children
and Families
Ormskirk District General Hospital
Southport & Formby District General
Hospital
NHS Trusts
Associated Hospitals
Blackburn, Accrington,
Ribble Valley, Burnley
& Rossendale (East
Lancs)
East Lancashire Hospitals NHS Trust
Lancashire Care NHS Foundation
Trust – Children and Families
Burnley General Hospital
Royal Blackburn Hospital
Blackpool, Fylde &
Wyre (North Lancs)
AND
Preston, Chorley &
South Ribble (Central
Lancs)
Blackpool, Fylde & Wyre Hospitals
NHS Trust
Lancashire Care NHS Foundation
Trust – Children and Families
Blackpool Victoria Hospital
Royal Preston Hospital
Ashton, Wigan,
Wrightington & Leigh
AND
Southport & Ormskirk
Southport & Ormskirk Hospital NHS
Trust
Lancashire Care NHS Foundation
Trust – Children and Families
Wrightington, Wigan & Leigh NHS
Foundation Trust
Bridgewater NHS Community Trust,
Ashton, Wigan & Leigh Division
Ormskirk District General Hospital
Royal Albert Edward InfirmaryWigan
Child Branch
Health Economy
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Mental Health Branch
Health Economy
NHS Trusts
Associated Hospitals
North/Central/West &
East Lancs
Lancashire Care NHS
Foundation Trust
Burnley General Hospital
Royal Blackburn Hospital
Blackpool Victoria Hospital
Royal Preston Hospital
Chorley & South Ribble Hospital
Ormskirk District General Hospital
The Priory Hospital, Bartle, Preston
Kemple View, Langho, Blackburn
Ashton, Wigan,
Wrightington & Leigh
5 Boroughs Partnership NHS
Trust
Leigh Infirmary
Even though you may live close to one of the hospitals – you will be allocated placements
at any of the hospitals in the Health Economy to ensure you are exposed to a range of
clients and specialisms. Many specialism’s used to be available in all hospitals but
rationalisation of services has resulted in specialism’s being located in one hospital across a
Health Economy.
Occasionally students may be required to go to a practice placement within a different
Health Economy to enable learning outcomes to be met.
3.2
European Union Directive 2005/36/EC
All Pre Registration Nursing Adult branch students have to experience clinical instruction in
Nursing related to: general and specialist medicine, general and specialist surgery, child
care and paediatrics, maternity care, mental health and psychiatry, care of the old and
geriatrics, home nursing.
You will be allocated placements that meet the above EU Directives however, remember
that you will come across patients of all ages, with a range of health needs, on many of your
placement experiences as well.
Your curriculum has been designed to ensure that you meet the European Union Directives any absence/sickness time during EU specific placements must be made up before you can
complete your programme.
3.3
Travelling to your practice placements
Due to the geographic spread of our practice placement providers, it is inevitable that some
students will need to travel longer distances to reach their placement than others. Unless a
student can provide evidence of exceptional circumstances, our expectation is that ALL
students will make every effort to attend the practice placement they have been allocated.
Students may have to travel for up to 1 hour and 30 minutes to reach their practice
placement; this is in accordance with NHS North West Placement Development
Network guidelines.
Please note that if you have accepted a place at UCLan but your home address if
further than the normal travel distance to placements in our circuit – this is your
choice and therefore your travel times may exceed the above.
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3.3.1 Using Public Transport and planning your journey
Students may have to use various modes of transport (i.e.; a combination of walking, buses
and/or trains) to get to their practice placement. There are various travel planners that can
assist with this:
Transport Direct
http://www.transportdirect.info/Web2/Home.aspx
Travel Line
http://www.traveline.org.uk/locally.htm
3.3.2 Use of personal vehicles
Students may use their own car to travel to and from their practice placement, and for use
during placement community visits, but in all cases, the vehicle must be insured for business
use. Please check with your insurance company if you are unsure whether your insurance
covers you.
3.3.3 Use of personal vehicles for transporting patients
Students must not use their own car to transport patients.
3.3.4 Travel Expense Claims
Students in receipt of NHS Bursaries may be entitled to have the cost of journeys between
their term time residence and practice placement site reimbursed. This is providing the cost
of travel to placement is greater than the normal travel cost from term time residence to
university.
Example 1:
Term Residence
3 miles
University
8 miles
Placement
Student lives 3 miles from university, but 8 miles from Placement, as the mileage to
placement is greater than the mileage to university, he can claim travel expenses for the 8
miles travel to placement.
Example 2:
Term Residence
3 miles
University
1.5 miles Placement
Student lives 3 miles from university, but 1.5 miles from Placement, as the mileage to
placement is less than the mileage to university, he cannot claim travel expenses to
placement.
Example 3:
Term Residence
3 miles
University
3 miles
Placement
Student lives 3 miles from university, and 3 miles from Placement, as the mileage to
placement is the same as the mileage to university, he cannot claim travel expenses to
placement.
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If you are eligible to claim mileage you may also claim the cost of Car Parking at your
practice placement site. Some NHS Trusts prefer students not to park in Visitor car parking
spaces and may have a reduction in fees for car parking for the duration of your placement –
your Practice Education Facilitator should be able to advise you.
Full guidance notes are available via E Learn platform on the School of Nursing and Caring
Sciences Student office, click on Documents/Forms/General Information or you can go
to the NHS Student Grants unit http://www.nhsbsa.nhs.uk/Students/1176.aspx Additional
Assistance & Application Forms (Academic Year 2010/2011).
Any travel claim forms must be signed by your Home Group Facilitator (Personal Tutor)
before taking/sending the completed form to Finance & Resources team based in Computing
& Technology building room CM235. The claim form will be checked for discrepancies
before sending it to the NHS Students Grant Unit for processing.
3.3.5 Widening Access/Seconded students
If you are a widening access/seconded student you will need to follow the policy and
procedures of your NHS Trust in relation to travelling to and from placement, and using your
own vehicle during placement (community based placements).
3.4
Notification of practice placements
Placements are arranged by PLSU in collaboration with our practice placement providers.
Students are normally notified a minimum of 6 weeks before they are due to commence
placement. Please note that notification may be delayed, or practice placements cancelled,
at very short notice for many reasons, i.e. changes in service/care provision or other factors,
which are beyond the control of PLSU.
3.4.1 Where do I find which placement I have been allocated?
Students can find which placements they have been allocated via the Student Portal
http://www.uclan.ac.uk/students/ , go to Useful Tools, scroll down and click on myUCLan.
When you enter myUCLan, click on Services for Students then click on Placements –
remember to select the right academic year.
Please note that if you have outstanding fines with the library or financial services
then you may not be able to access myUCLan and will be unable to see which
placement you have been allocated. It is your responsibility to ensure fines are paid
promptly.
3.4.2 A new placement has appeared on myUCLan – is this confirmed?
For some of you the placement will not change, however, due to the reasons outlined in 2.4,
paragraph 2 above – some placements may be changed. You therefore need to keep
checking myUCLan on a regular basis.
If your placement changes within 2 weeks of your placement commencing PLSU will
notify you by UCLan email address or the telephone number in your student record –
remember to keep your personal details up to date on myUCLan or PLSU may not be
able to get in touch with you.
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3.4.3 Why is there is no placement for me on myUCLan?





we could be waiting for a placement to confirm that there is place available for you
you have not been CRB or Occupational Health cleared
the placement we allocated to you is not available anymore
we have not been able to source a suitable placement within a reasonable travelling
distance
you may have returned from intercalation but PLSU have not received formal
notification yet
3.4.4 I have previously worked as a health care assistant on the placement /
I don’t like the placement allocated to me - can I swop placements with
my friend?
No – students may only request to change a placement if:
 a family member /friend of the student is currently a patient/client in that placement
 the student has received treatment or is currently in receipt of treatment in that
placement
 the student had a family member /close friend who was nursed and died in that
placement
 the student has a relative who is a member of staff in that area
NB. Evidence may be required to support these claims – you will need to submit a Request
to change placement due to exceptional circumstances form to PLSU, see web page:
http://www.uclan.ac.uk/schools/school_of_health/plsu/forms_and_policies/students/index.ph
p
Although your request will be considered, there is no guarantee that an alternative
placement will be available.
3.4.5
When do I contact my placement?
You are asked to make contact with their placement area 2 weeks* before their placement is
due to commence (unless otherwise advised), so that you may introduce yourself, find out
the name of your mentor and off-duty. You can also ask any questions which will help to
prepare for your placement experience, for example, if uniform is not required what type of
clothing is acceptable or is there any preparatory reading that would be helpful?
*Please do not contact the placement area before 2 weeks as the placement staff may
not have been informed that you are coming – the information management system
PLSU use to allocate placements allows you to see the live data as soon as the auto
allocation feature is activated. However, PLSU need to collaborate with placement
providers to ensure that the capacity is still available – this could take a couple of
weeks. PLSU then provides allocation lists to PEFs/placements via electronic or
postal services which could take another couple of weeks.
3.4.6 Where can I find contact information for the placement?
You can find this information on the PLSU website in the Virtual Placement Circuit at:
http://www2.uclan.ac.uk/plsu/index.php
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3.5
Uniform /Dress Code
3. 5.1 Communication & Dress Code
Students in a professional setting must dress in a manner that adds to, and does not detract
from, effective communication. The appearance of a professional practitioner is important
and should be considered carefully; in general, male and female students should be clean
and smartly dressed. Please note the following guidance to ensure effective, sensitive
communication and adherence to Health and Safety Guidance:

Covering of the face is not permitted (this is true not only in clinical settings but also
throughout the educational elements of all education programmes, which is built
around group work with other students and tutors).
 Some practice skills sessions may be physically demanding. It is essential that
students attend skills sessions wearing loose, comfortable clothing
 Usually students will be required to attend skills sessions wearing uniform. If this is
the case, the uniform should be freshly laundered and worn correctly in accordance
with Dress Code Policies.
 Footwear and clothing should be appropriate. If you attend practice skills sessions
wearing inappropriate footwear, you will be asked to leave. Appropriate footwear is
well fitting, with low, closed heel and closed toe.
You must be able to participate fully in communication and other skills training, discussion
and assessment. As well as adhering to the dress code, students must be able to interact
fully with patients, teachers and examiners of any culture, ethnic background or either
gender.
3.5.2
What do I wear on placement or in clinical skills labs?
You will be expected to wear the regulation uniform provided by UCLan unless advised
otherwise by the placement area or clinical skills lab team.
Whether or not a uniform is worn, you will be expected to portray a professional image at all
times which should promote confidence in your nursing skills to patients/clients, visitors and
other staff whom you come into contact with.
It is essential that you do not cause unnecessary discomfort or harm to patients/clients and
/or yourself as a result of your grooming and attire.
You will be expected to comply with the principles of the following dress code, however,
please note that the uniform policy of the placement provider overrides these
principles.
Hair
Must be clean, a reasonable natural colour, well groomed, neat, must be worn
off the collar to reduce the incidence of cross infection as hair is known to be
a potential carrier of staph aureus. Hair should be tied back away from the
face where it restricts vision or presents a danger.
Nails
Must be filed short and kept clean, no artificial nails or attachments should be
worn, nail varnish is not allowed as this can harbour or cause infection
Skin
No tattoos are permitted on hands, tattoos on forearms must be covered up
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Face
The face must be uncovered, no piercings, tattoos or face paint should be
worn. Make up must be discreet/natural.
Hygiene
To avoid potential risk of contamination to patients from resident bacteria on
the skin, you should wash, bathe or shower daily.
Heavy perfume/aftershave/deodorants can cause discomfort / nausea in
patients/ clients and others, so choose your brands carefully.
Cigarette smoke odours can also be offensive to others.
Jewellery
The only jewellery permitted is a plain wedding ring and small stud earrings
(only one earring in each ear). No other jewellery including wristwatches may
be worn. Fob watches are permitted. This is to protect yourself and the
patient / client from injury during care activities.
Headcoverings
Must be plain black or navy, close fitting to the head with no
decorations.
Shoes
Must be black, not fabric or suede, with a rubber sole and low heel. Strappy
sandals must not be worn. Shoes must give your feet adequate support and
should be lace up or slip on type.
Cardigans
Must be navy blue in colour. They should not be worn when carrying out care
procedures.
Coats
A full length coat is required to cover up your uniform for community
placements /visits or whilst travelling to/from placements or to/from the clinical
skills labs.
Males
Tunic as provided plus grey trousers and black socks, coloured /patterned
socks must not be worn.
Females
Tunic and trousers provided, plus black/neutral
coloured/patterned socks must not be worn.
Name / ID
Badges
Must be worn at all times, patients / clients have a right to know who is caring
for them, no other badges should be worn to minimise risk when moving /
handling.
Clothing
Care must be taken to avoid dressing in such a way that could be seen as
politically, culturally, ethnically or sexually provocative or inappropriate.
tights
or
socks,
The wearing of uniforms in public is not normally allowed. However, the uniform can
be worn whilst travelling to and from work on the condition that it is fully covered by a
full-length coat. This includes travelling on public transport and also when students
are participating in community visits in uniform or travelling to UCLan for clinical
skills sessions.
Please note that you should only wear your UCLan student nurse uniform on placements
organised by PLSU, or on elective/alternate/internship placements that have been agreed –
you should not wear your student nurse uniform whilst working on bank shifts.
In placement settings where uniforms are not worn students should dress informally, but
smartly. Normally jeans, leggings, shorts, trainers and pumps should not be worn whilst on
placement.
December 2011_V3
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If you are considered inappropriately dressed you may be sent off-duty and be reported
absent until you return to duty appropriately dressed. Any such absences will need to be
made up. If inappropriate dress is a persistent problem, the Course Leader will be informed,
and you may be referred to a Fitness for Practise panel.
3.5.3 How many uniforms will I be issued?
Female students:
Male students:
3.5.4
3 Tunics and 2 Trousers
3 Tunics
How often should I change my uniform?
Uniforms become increasingly contaminated with bacteria, including antibiotic resistant
strains throughout the span of duty. Levels of contamination will increase with extended use,
therefore uniforms worn more than once will become an increased risk for cross infection.
It is expected that you should change your uniform on a daily basis whilst on placement. If,
however, your uniform becomes contaminated with blood or body fluids whilst on duty, it
should be changed immediately.
3.5.5 How should I launder my uniform?
To prevent the risk of cross contamination the following measures should be adopted as
good practice to minimise the risk:






Uniforms should be washed in a domestic washing machine without other items of
clothing at a minimum of 50° centigrade if the material does not allow for washing at
higher temperatures, but at 60-65° centigrade if uniform materials allows in a
domestic washing machine.
Uniforms should preferably be tumbled dried.
Dried uniforms should be ironed with a hot iron.
Uniforms should be stored folded flat in a fresh unused plastic bag and sealed.
Wash hands before changing into the uniform for duty to minimise contamination.
WCs and bathrooms will increase the risk of uniforms becoming contaminated,
therefore these areas should not be used as changing rooms.
3.5.6 What do I do if my uniform becomes too small, is in a state of disrepair
or I become pregnant?
If you become pregnant then you should approach the School office who will arrange for you
to have replacement uniforms.
If you gain weight or your uniform is in a state of disrepair, then you will be expected to
purchase replacement uniforms directly from Boyd Cooper Uniform suppliers – you can find
an order form on E Learn Nursing Student Office.
3.5.7 What happens to my uniform at the end of my course?
On completion of your course you will be expected to cut out the UCLan logo and return it to
the School of Nursing & Caring Sciences Admin Office (Brook building BB337) along with
your UCLan ID badge. It is your responsibility to destroy the rest of your uniform.
December 2011_V3
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3.6
Practice Hours
3.6.1 Why is there a difference between the NMC and my programme
requirements for practice hours?
To meet the NMC requirements you must complete 2300 hours in practice over 3 years (full
time programme), however, your programme includes more designated practice/theory
hours to allow for unexpected circumstances such as sickness/authorised absences.
3.6.2 What are the normal shift hours / patterns on placement?
Practice placement experience will cover 7 days per week, 24 hours per day. Students are
expected to mirror their mentor’s shift patterns, which should provide a variety of learning
opportunities and extensive experience of health care across the care spectrum. The shift
patterns should be negotiated between the student and mentor. Reasonable off-duty
requests should be negotiated between the student and mentor.
A normal working week is 37.5 hours (full time programme). Students will be expected to
experience all shifts of the duty rota. Shift patterns vary across placements but could start
from 0730 hours or finish as late as 2300 hours.
3.6.3 Can I do 12 hour shifts / Do I have to do 12 hour shifts?
We strongly discourage you from doing long day shifts (12 hours) whilst on placement as
this can impact on your ability to learn effectively in practice.
Long day shift patterns (12 hours) are normal shift patterns for the staff in a minority of NHS
Trusts – you will also be expected to work these shift patterns.
In other NHS Trusts long day shift patterns are not the norm, however some placements
prefer to work these, in these areas the following applies:



Students can opt not to work long days and will therefore work a 37.5 hour week
(5 x 7.5 hours per day)
If students opt to work long days, they must not work more than 75 hours in any two
week period
but hours in total must be worked in any two-week period in order to meet the hours
required – usually 3 long days per week
3.6.4 Can I work Bank Shifts in the same clinical area that I am placed as a
student nurse?
The simple answer is no – some NHS Trusts do not allow this at all – it is very confusing for
staff working out which ‘hat’ you have on that particular shift.
3.6.5 Will the placement arrange my shifts around my part-time job?
No – you have committed yourself to a full-time programme of study, therefore your practice
hours take precedence over any part-time job – you will be expected to work the shifts
planned by the placement manager.
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3.6.6 Will I be expected to do Night Duty?
You will be expected to work some night duty shifts to fulfil the NMC requirement of
experiencing 24 hour/7 day health & social care during your practice hours. This may be up
to 6 weeks and can be undertaken across all 3 years (full time programme) of your
programme.
There are a variety of ways to complete your night duty experience. You may be allocated a
specific night duty placement by PLSU to utilise available placement capacity or, you may
follow your mentor onto night duty rotation during a placement experience or, you could
arrange night duty in collaboration with the placement area as follows:
6 separate weeks over 2 years
2 weeks + 4 weeks
2 weeks + 2 weeks + 2 weeks
3 weeks + 3 weeks
Please ensure that you document your night duty in the Night Duty – Record of Practice
Hours Documentation:
night duty office
03.doc
(double click on icon to open)
Student portfolios will be strictly monitored to ensure students have undertaken night
duty.
3.6.7 Am I entitled to Bank Holidays?
Yes – your programme has been designed with enough hours to enable you to take the
Bank Holiday but only on the ACTUAL bank holiday – you cannot rearrange this and take it
in lieu at another time.
3.6.8 Can I arrange Annual Leave weeks myself?
Students must not arrange annual leave during theory blocks or placement weeks and must
adhere to the designated times allocated for annual leave within the programme plans.
Students who take unauthorised annual leave may be referred to a fitness to practise panel
and may be asked to leave the course. Note: all unauthorised leave will be included on
any REFERENCES requested by future employers.
3.6.9 Why do I have a Timesheet in my PAD and where do I submit it?
Students who commenced programmes in the academic year 2009/10 have to complete a
timesheet during placement and obtain signatures from their mentor/placement manager to
clarify that they have undertaken the necessary practice hours. This was introduced to
improve record keeping in relation to practice hours. For extra timesheets double click on
icon below to open document:
timesheet 2011.doc
(double click on icon to open)
You should submit your timesheet/s to PLSU as soon as you have completed your
placement.
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3.6.10
Supernumerary Status
Supernumerary status means that students are extra to the established team numbers in the
practice area to facilitate learning. This does not mean however, that students are purely
observers. Your daily learning needs and activities should be negotiated and agreed with
your mentor/supervisor. You must participate in a range of clinical activities, which includes
basic nursing care, under direct or indirect supervision of your mentor/supervisor in order to
develop your skills/competencies and achieve your learning outcomes.
3.6.11 Loneworking
During the third year only, students may be encouraged to visit clients by themselves as
part of their transition to Professional Practitioner – students should familiarise themselves
with the Loneworking policy/guidelines of the NHS Trust they are working in to ensure that
any risks are assessed and minimised. Students using their own vehicles will need to ensure
that their insurance provides cover for business use.
3.7 Sickness / Absence
Sickness and absence is reported by students, academics and placement provider staff and
managed by PLSU following the process outlined here:
S&A process July
2011 v6.vsd
3.7.1
(double click on icon to open)
What if I am sick or not able to attend placement?
If you are sick/absent you must contact the placement (ideally before the shift commences)
on the first day and contact PLSU. The preferred method for reporting sickness/absence to
PLSU is completion of the electronic form:
http://www.uclan.ac.uk/schools/school_of_health/plsu/forms_and_policies/students/absence
_reporting.php If you do not have access to a computer, leave a message on the 24 hour
ansaphone with the following information:
Your full Name
UCLan ID No: i.e. G12345678
Intake: i.e. May 10
Branch i.e. Adult / Mental Health / Child
Reason for Sickness/Absence
3.7.2 What if I am sick for more than 3 days?
For illness that lasts 4 -7 days you will need to complete a Self Certificate from your Health
Centre or PLSU website and hand it in to PLSU as soon as possible:
http://www.uclan.ac.uk/schools/school_of_health/plsu/forms_and_policies/students/index.ph
p
For illness that lasts 8 days or more you will need to get a Medical/Fit to Work Certificate
from your GP/Doctor and hand it in to PLSU as soon as possible.
Remember to let PLSU know when you are fit to return to theory/practice so that your
record is accurate. If you fail to inform PLSU of your return date the sickness/absence
hours will keep accruing.
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3.7.3 What is Unauthorised Absence?
This is failure to attend a theory session or report for duty when on placement that has not
previously been negotiated/authorised, and is not sick leave. This demonstrates
unprofessional behaviour that reflects negatively on you in terms of professional
accountability, ability to communicate, show respect for others and meet the professional
proficiency requirements. It could result in failure to pass the placement and/or referral to a
fitness to practise panel and/or failure to pass the programme requirements. Note: all
unauthorised leave will be included on any REFERENCES requested by future
employers.
3.7.4 What is Authorised Absence?
This is absence which has been authorised with a written signature by your Course
Leader/Home Group facilitator (Personal tutor), examples include compassionate leave for a
bereavement or carers leave. Forms for authorised absence can be obtained from the PLSU
website:
http://www.uclan.ac.uk/schools/school_of_health/plsu/forms_and_policies/students/index.ph
p
3.7.5 What if I want to attend a Personal Appointment?
You will be expected to arrange personal appointments during your off duty hours. Any time
missed will be added to the overall make up time.
3.7.6 What is make up time and who arranges this?
If you have not completed sufficient hours to meet the NMC / programme requirements (i.e.
if hours have been lost through sickness or absence) you are required to make up the time


at the end of year one to meet the requirements for progression into Branch years
at the end of the programme to meet the NMC hours requirement
PLSU monitor your sickness/absence hours and will alert you when time should be made up
– if you have outstanding practice hours these will be made up in practice placements
coordinated by PLSU- if you have outstanding theory hours your course leader will decide
the most appropriate method for you to make the outstanding hours up.
As time is built into your programme for some sickness/absence, please do not arrange to
make up time missed with the placement staff – this may be unnecessary and will not wipe
out the hours missed.
Please note that ‘make up time’ not sanctioned through PLSU cannot be counted
towards your final hours calculation. Make up time does not cancel out
sickness/absence days – these will remain on your record and will be used to inform
future employment references.
3.7.7 Is there a maximum number of hours per week that I can work in
practice?
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Yes – the European Working Time Directive states that you should not work more than 48
hours in a week. You will already be working 37.5 hours on placement. This means that you
should only be working on ‘Bank Shifts’ or in other employment for a maximum of 10.5 hours
per week. If you are required to ‘make up’ hours in order to fulfil the NMC hours, then you
should reduce your hours in paid employment accordingly.
3.7.8 I have just found out I am pregnant and already on/or due to start
placement, what should I do?
You should inform PLSU if you have not commenced placement. If you are already on
placement you should inform the Practice Education Facilitator and your mentor/placement
manager so that a risk assessment can be undertaken as per local NHS Trust policy.
The risk assessment is essential to assess any potential risks in relation to your
pregnancy – failure to declare that you are pregnant could put your pregnancy at risk
3.7.9 My partner has just had a baby am I entitled to Paternity Leave?
You are entitled to take up to 2 weeks paternity leave, however this will be added to any
authorised/unauthorised leave you have taken during the programme and if the total
exceeds the requirement to meet the NMC hours, you will be required to make up this time
as per 3.7.6 above.
3.8
Confidentiality
You should respect a person’s right to confidentiality at all times in accordance with the NMC
Code: Standards of conduct, performance and ethics for nurses and midwives (2008) and
the NMC Guidance on professional conduct for nursing and midwifery students (2010). You
should not disclose information to anyone who is not entitled to it and particularly outside of
the placement area in public places, travelling on buses/trains, in your own home or on
social networking sites.
You should follow the guidelines on confidentiality in the generic School Student Handbook,
your Course/Module handbooks and policy of the placement provider. This includes
anonymising any information in your coursework or assessments that may otherwise directly
or indirectly identify people, staff, relatives, carers or placement providers.
You should also think carefully about what personal information you disclose to
patients/clients, or carers/relatives about yourself.
3.9
Professional Behaviour
There is an expectation that you will uphold the reputation of your chosen profession
at all times, this includes your behaviour and conduct inside and outside of the
university and placement, including your personal life. Failure to do this may impact on
your fitness to practise and ability to complete your programme.
3.9.1 Social Networking Sites
Used properly, social networking sites such as Facebook are a great way to find old friends,
join interest groups and share information. However, you should remember that anything
posted on a social networking site is in the public domain. The NMC Code: Standards of
conduct, performance and ethics for nurses and midwives (2008) states:
December 2011_V3
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


You must treat people as individuals and respect their dignity
You must respect people's right to confidentiality
You must uphold the reputation of your profession at all times
You are strongly advised to adhere to the NMC advice re using social networking sites:
http://www.nmc-uk.org/Nurses-and-midwives/Advice-by-topic/A/Advice/Social-networkingsites/
What may be considered to be letting off steam about a situation at work can potentially be
read by someone who may take offence at the content of a posting and could result in a
formal complaint against you and subsequent disciplinary processes being actioned. See
UCLan Regulations for the conduct of students, appendix 2 - Code of practice for personal
internet presence:
http://www.uclan.ac.uk/information/services/sss/quality/files/aqasu_student_regs.pdf
3.9.2 Professional Relationships
You should always maintain clear professional boundaries in the relationships you have with
others. You should therefore never arrange to meet patients/clients, their family members or
carers socially, either during or after the placement. You should not accept any gifts, favours
or hospitality that might be interpreted as an attempt to gain preferential treatment.
3.9.3 Use of personal Mobile Phones in practice settings
Respect the practice environment, practitioners you are working with, and ultimately clients
in your care, by not texting, making phone calls or using any of the facilities available on your
phone until you are on official breaks and away from the client group.
Good practice would be to switch off your mobile phone as you arrive in practice settings to
avoid temptation.
You should always adhere to NHS Trust policies with regard to personal mobile phone use.
3.10 Raising or Escalating concerns /Safeguarding (Whistleblowing)
about the safety of people in your care
You have a professional duty to report any concerns which put the safety of the people in
your care or the public at risk. Speaking up on behalf of people in your care and clients is an
everyday part of your role, and just as raising genuine concerns represents good practice,
‘doing nothing’ and failing to report concerns is unacceptable. The NMC web site has useful
resources, including Guidance for raising and escalating concerns (2010) to support your
decision making about whether you should raise or escalate concerns:
http://www.nmc-uk.org/Press-and-media/Latest-news/Nurses-and-midwives-to-receiveofficial-guidance-about-how-to-raise-and-escalate-concerns/
The Care Quality Commission (CQC) has also published useful guidance:
http://www.cqc.org.uk/public/news/quick-guide-raising-concern-about-your-workplace
December 2011_V3
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The School has developed a clear process and an incident report which you should
complete to when raising your concerns:
(double click icons to open)
3.11
Serious Untoward Incidents involving students on practice placements
A Serious Untoward Incident refers to an action or omission by a student that significantly
calls into question the student’s competence, health status, or adherence to the NMC Code:
Standards of conduct, performance and ethics for nurses and midwives (2008). The
embedded document outlines the process to be followed by student, academic and practice
staff:
double click icon to open)
3.12
Student Disability and Placements
If you have a disability that may affect your learning in practice placements, please contact
either the Disability Advisory Service – disability@uclan.ac.uk – the School Disability Coordinators (see Student Handbook 2010/11):
http://www.uclan.ac.uk/schools/school_of_health/studying_in_school_of_health/health_stude
nt_handbook.php
or let your Home Group Facilitator (Personal Tutor) or Course Leader know as soon as
possible. With Your agreement information will be passed on to the Disability Advisory
Service. The university will work with practice placement providers (Practice Education
Facilitator / your Mentor) to make reasonable adjustments to accommodate your needs and
to provide appropriate support. Where necessary, you will be asked for evidence to help
identify appropriate adjustments.
Further advice is available from Disability Services:
http://www.uclan.ac.uk/information/services/sss/disability_information_for_students.php
3.12
Support in Practice
There are a variety of support mechanisms available to you when you are on placement. If
you have any concerns whilst on placement you should discuss these with your mentor. If
you are not able to discuss concerns with your mentor, you should speak to the placement
manager or the Practice Education Facilitator. You can also contact the link lecturer if your
concerns relates specifically to the placement or to your Home Group Facilitator (Personal
Tutor) if your concerns are related to your programme or personal. You can find details of
your PEF and the Link Lecturer who supports the placement on the Virtual Placement Circuit
web site: http://www2.uclan.ac.uk/plsu/index.php
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In response to feedback from students, the School has appointed 2 new Associate
Lecturers Practice Learning Support who will provide additional support to all first year
students in practice settings. They will visit students in placement, provide ‘drop-in’ surgeries
on site, make contact via email or telephone, trouble-shoot on behalf of the student through
liaison with key personnel, or sign-post to individuals or services to help the student resolve
issues.
3.12.1 What is the role of a Mentor or Associate Mentor?
On each placement you will be allocated to a named mentor, who is a qualified practitioner
that has undertaken further professional development to enable them to facilitate your
learning in practice and who will assess your achievements at intervals throughout your
placement. You should work with your named mentor for a minimum of 40% of your time in
practice (normally at least 2 shifts per week). Your mentor is responsible for ensuring that
you have an induction to the placement area within the first 24-48 hours and should find out
what your specific learning outcomes are within the first week so that suitable learning
opportunities can be arranged.
You may also be allocated an associate mentor who will support your learning in practice
when your mentor is not available. You should also work with other members of the
placement team which could include other professions and will give you a greater
understanding of inter professional working relationships and practices.
Your mentor should provide regular constructive feedback on your achievements. If your
mentor has concerns about your performance they will liaise with your Home Group
Facilitator (Personal Tutor)/ the placement Link Lecturer/ the Practice Education Facilitator
or your Cohort/Course Leader and they will develop an action plan to support you.
It is your responsibility to ensure that your Practice Assessment Documentation (Ongoing
Record of Achievement) is shared with your mentor so that they can document your
achievement and review any action plans with you. During your initial review meeting with
your mentor try to arrange suitable dates for your intermediate and final reviews.
3.12.2 I have not been allocated a mentor, what should I do?
If you have not been allocated a named mentor within the first week of your placement,
speak to the placement manager in the first instance or the Practice Education Facilitator.
3.12.2 What is a Sign Off Mentor?
The Sign Off Mentor (SOM) is an experienced mentor who has undertaken further
preparation to be able to assess whether or not you have achieved all your practice
proficiencies/ competencies during your final placement. They will need to see all three of
your Practice Assessment Documents and will use this to inform their decision about
whether or not you are ‘fit for practise’ and suitable for entry to the professional register
(providing you have also been successful in your academic studies).
Your Mentor may also be a Sign Off Mentor. If your mentor is not a Sign Off Mentor then you
will be allocated one who will work with you for approximately 1 hour per week in addition to
the minimum 40% of time on placement working with your mentor. See FAQs for more
detailed information about the Sign Off Mentor role:
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3.12.3 What is the difference between a Link Lecturer and my Home Group
Facilitator (Personal Tutor)?
Every placement has an identified Link Lecturer who is responsible for ensuring that the
placement has been educationally audited as a suitable learning environment for students.
You may meet them when they call in to the placement area to see the placement staff. Link
Lecturers also advise and support the placement staff with any programme queries in
relation to students on placements. They will also support either yourself and/or the
placement staff to resolve problems with your progress, by contributing to the agreement of
action plans in collaboration with the Practice Education Facilitator, which address concerns
and monitor progress towards agreed target dates.
The main focus of the Home Group Facilitator (Personal Tutor) role is to provide academic
advice and pastoral support throughout your programme. This is the person you should
contact as soon as you become aware of any problems which may impact on your ability to
fulfil the programme requirements.
You can find your link lecturer for each placement on the Virtual Placement Circuit at:
http://www2.uclan.ac.uk/plsu/index.php
3.12.4 What is the role of the Practice Education Facilitator?
Practice Education Facilitators are employed by NHS Trusts and are responsible for the
quality of the learning environment in each placement. They will ensure that the placement is
educationally audited and that there are appropriately qualified mentors/sign off mentors
available to support and assess your learning in practice. They coordinate your NHS Trust
Induction which is mandatory and will advise you of additional learning opportunities that
may be available. They will also support either yourself and/or the placement staff to resolve
problems with your progress in collaboration with the Link Lecturer, by contributing to the
agreement of action plans, which address concerns and monitor progress towards agreed
target dates.
You can find which Practice Education Facilitator is linked to your placement via the Virtual
Placement Circuit at: http://www2.uclan.ac.uk/plsu/index.php
And their contact details via
http://www.uclan.ac.uk/schools/school_of_health/plsu/practice_links/index.php
3.13
Third Party Disclosure of your Personal Information
As your programme is 50% in practice settings we will share some personal contact
information with placement providers. This information is used to inform allocation of some
placements, particularly in NHS Community Trusts, or to contact you with details of NHS
Trust Induction sessions or additional learning opportunities. Please note that the placement
providers are bound by the Data Protection Act and will only use your information for the
purposes outlined above. Further information regarding data protection is available at:
http://www.uclan.ac.uk/information/services/sds/dpa_foia_management/data_protection.php
3.14
Student Evaluation of Placements
Student evaluation is a really useful tool to monitor the effectiveness of placements in
supporting you to achieve your learning outcomes and also to give constructive feedback to
the placement. You will receive an email alerting you that the online student evaluation form
December 2011_V3
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is ready for your feedback during your placement. It may be referred to as the SPOPE
(Student Perception of Placement Experience) by academics or placement staff.
The online student evaluation form for each placement you are allocated is located in
myUCLan – the forms will remain open until you complete them.
Please remember to maintain confidentiality by not naming specific members of placement
staff. If you feel that you did not have a good experience on your placement – please be
professional and give constructive advice that will help the placement to improve the
experience for future students.
A key aspect of becoming a professional practitioner is to raise concerns at the time they
occur rather than waiting to complete your evaluation – you have lots of support available to
you in practice to guide you with raising concerns - see 2.11 and 2.14
Section 4:
And Finally ...........
Remember to always uphold the 4 principles of the NMC Code outlined in the Guidance on
professional conduct for student nurse and midwives (NMC, 2009):

Make the care of people your first concern, treating them as individuals and
respecting their dignity.

Work with others to protect and promote the health and wellbeing of those in your
care, their families and carers, and the wider community.

Provide a high standard of practice and care at all times.

Be open and honest, act with integrity and uphold the reputation of your profession.
See information for students at http://www.nmc-uk.org/Students/Guidance-for-students/
Enjoy your learning in practice and embrace all the learning
opportunities available to you in your placements. Be proactive,
enthusiastic and professional – don’t sit back and hope that
learning will just happen – it’s up to you too!
Course Teams, PLSU & Placement Providers
We hope that you have found this handbook useful – if you have any constructive
feedback or helpful suggestions for future editions - please email
pawood1@uclan.ac.uk
December 2011_V3
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