KX-NS1000 Version1
Unified Messaging
~FAX, E-mail integration~
General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server
(IMAP4 / POP3)
Customer
User
E-mailer
E-mail
Voice Call
PSTN
E-mail
Voice Message
FAX Message
Built-in UM
Voice Message
Extension
FAX Message
FAX Call
Cellular Phone
Integration
Introduction
In this part, we will focus on “FAX” and “E-mail” integration.
By installing an optional fax interface card, the PBX can receive,
distribute, and send faxes.
The received faxes are stored in a specified mailbox.
Unified Messaging system integration with Microsoft Outlook allows
subscribers to access the contents of their mailboxes through
Microsoft Outlook in the same way they do e-mail.
Voice and fax messages appear in subscribers’ inboxes as e-mail
messages.
• Microsoft, Internet Explorer, Outlook, Windows, Windows XP, Windows Vista, and Windows 7 are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• All other trademarks identified here in are the property of their respective owners.
• Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Table of Contents
Chapter
1) Unified Messaging Overview
1-1 Unified Messaging
1-2 Operation Overview
1-3 Activation Keys
2) FAX Server Overview
2-1 FAX Server Overview
2-2 Methods to Receive Faxes
2-3 Method to Send Faxes
2-4 Hardware Configuration
3) E-mail Integration Overview
3-1 E-mail Integration Overview
3-2 E-mail Notification : Service
3-3 E-mail Notification : Operation
3-4 E-mail Notification : Settings
3-5 IMAP Integration Overview
3-6 IMAP Integration : Operation
4) FAX Server Settings
4-1 Basic Settings
4-2 Mailbox Settings Overview
4-3 Sending Faxes from PC
4-4 Receiving Faxes : Case 1
4-5 Receiving Faxes : Case 2
4-6 Receiving Faxes : Case 3
4-7 Receiving Faxes : Case 4
4-8 Receiving Faxes : Case 5
4-9 Receiving Faxes : Case 6
4-10 Printing Faxes Out
5) E-mail Integration Settings
5-1 E-mail Notification : Basic Settings
5-2 E-mail Notification : Mailbox Settings
5-3 IMAP Integration : System Settings
5-4 IMAP Integration : Mailbox Settings
5-5 IMAP Integration : Client Settings
Chapter 1
Unified Messaging Overview
1-1 Unified Messaging
KX-NS1000 provides Unified Messaging features.
Built-in FAX Server : FAX Receiving /Sending Service
- Fax mail can be left in a subscriber’s mailbox, Fax can be sent through driver
on PC.
E-mail : E-mail notification
Desktop Messaging (IMAP Integration, e.g. MS Outlook)
- E-mail notification * : Voice mail, Fax, Missed call, System alarm, Software info, etc.
- IMAP4 protocol supported : NS1000 can work as voice and fax IMAP4 server.
Voice and FAX message will be displayed in the same
Inbox of an application (e.g. MS Outlook).
* Regarding System alarm, Software info, etc., refer to the “Maintenance” part for details.
Voice Messaging : Built-in Voice Mail
- Refer to the “Unified Messaging : Built-in Voice Messaging” part for details.
1-2 Operation Overview (1)
Operation by Telephones
KX-NS1000
FAX Card
UM
FAX Machine
LAN
2. Access to the mailbox from the extension telephones.
- A user can take the FAX message in addition to
the voice message.
- Also can transfer the FAX message to a FAX machine
and print out the FAX.
Extension
telephones
1. The Message Waiting Lamp on the telephone can
notify that a new message (Voice / FAX) is left in
the mailbox.
1-2 Operation Overview (2)
Operation by PC
KX-NS1000
FAX Card
PSTN
FAX Machine
UM
LAN
Desktop Messaging (MS Outlook, etc.)
- Voice / FAX messages are displayed
in the MS outlook inbox.
- These messages can be controlled
through MS Outlook window.
FAX sending
- A FAX can be sent through the PBX
from PC.
- FAX driver needs to be installed
to the PC.
E-mail notification (SMTP, POP3)
- New Voice / FAX message is left.
(with attachment)
- System alarm
- etc.
1-3 Activation Keys
For E-mail Notification, IMAP Integration, Fax Sending
Model
Number
Key Type
Maximum Mailboxes
Stand alone
Description
One Look
KX-NSU201 UM/E-mail 1 user
Allows the use of an e-mail (IMAP4) client, e-mail
notification (voice/fax messages), and Fax sending for
1 user.
KX-NSU205 UM/E-mail 5 users
Allows the use of an e-mail (IMAP4) client, e-mail
notification (voice/fax messages), and Fax sending for
5 user.
16384
KX-NSU210 UM/E-mail 10 users
1024
*
Allows the use of an e-mail (IMAP4) client, e-mail
notification (voice/fax messages), and Fax sending for
10 user.
KX-NSU220 UM/E-mail 20 users
Allows the use of an e-mail (IMAP4) client, e-mail
notification (voice/fax messages), and Fax sending for
20 user.
KX-NSU299 UM/E-mail All users
Allows the use of an e-mail (IMAP4) client, e-mail
notification (voice/fax messages), and Fax sending
up to the system’s limit.
* Activation keys must be installed to the site where the Unified Messaging
mailboxes are located.
* [UM/E-mail (128users) for free trial] is preinstalled.
This Chapter is now complete.
Go to Next Chapter.
Chapter 2
FAX Server Overview
2-1 FAX Server Overview
Optional FAX card provides the FAX Server function on UM.
Receiving / Distributing / Sending Faxes
Optional FAX card KX-NS0106 is necessary
to be mounted on the mother board.
PSTN
KX-NS1000
FAX Extension
FAX card
The PBX can receive, distribute, and send
faxes. Received faxes can be saved in
mailboxes * and then forwarded, printed,
downloaded, etc.
Also, the FAX card is used for sending a FAX
to PSTN or FAX Extension.
* approx.
28 pages Fax message = 1 minutes voice message
The subscriber can send
the documents as a fax.
The subscriber can send
received faxes to a fax
extension to print them out.
The subscriber can display a fax image of
received fax message on the PC screen.
2-2 Methods to Receive Faxes (1)
Methods to receive an Incoming FAX Call (1/2)
There are 7 methods to detect and receive an incoming FAX call.
Method
Trunk/port service
Explanation
Setting the incoming call service of a service group to fax service and
then assigning the service group to a port allows faxes to be received at that
port.
The mailbox to which faxes are forwarded must also be specified.
Caller ID/PIN routing Setting the transfer destination for caller ID routing or PIN routing to fax
service allows faxes to be received from the specified phone number.
The mailbox to forward faxes to must also be specified.
DIL/DDI/DID/MSN
routing
Routing a call to the Unified Messaging system via DIL/DDI/DID/MSN
and assigning that entry a UM service group whose service type is Fax
allows faxes to be received through that line.
Custom service
Setting the service type for a custom service to fax service allows faxes
to be received through that custom service.
The mailbox to forward faxes to must also be specified.
2-2 Methods to Receive Faxes (2)
Methods to receive an Incoming FAX Call (2/2)
There are 7 methods to detect and receive an incoming FAX call.
Method
Explanation
Top menu of a call
service
If a fax tone is detected at the top menu of a call service, the fax is
received and then saved in a specified mailbox.
During playback of
personal message,
or during message
recording
If a fax tone is detected while a subscriber’s personal message is
being played or while a message is being recorded, the fax can be
received at that mailbox.
If the sender leaves a voice message before sending the fax, the
voice message is attached to the fax as a voice comment.
DISA
If a DISA line detects a fax tone and forwards the call to the UM
group’s floating extension number , the call is forwarded to a specified
mailbox.
2-3 Method to Send Faxes
FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send
faxes from their PC using the standard “print” function of an application.
An operation example
Select “Print” function on an application.
Select “Panasonic NS1000 FAX Driver”
as the printer.
2-4 Hardware Configuration
An Optional FAX card is mounted on the mother board.
・An optional FAX unit (KX-NS0106) provides 1 channel FAX server function.
・Only 1 FAX card can be mounted on the mother board.
・There is no Activation Key required for FAX receiving by mailbox.
(For printing out received faxes at a FAX extension, etc.)
・For E-mail integration (E-mails are sent with the FAX image as an attached file),
Activation Keys (KX-NSU2xx) are required according to the number of users.
・For IMAP integration (The user can read the FAX image by an application that supports
IMAP4 like MS-Outlook), Activation Keys (KX-NSU2xx) are required according to
the number of users.
・For sending faxes from PC via FAX driver software, Activation Keys (KX-NSU2xx) are
required according to the number of users.
This Chapter is now complete.
Go to Next Chapter.
Chapter 3
E-mail Integration Overview
3-1 E-mail Integration Overview
There are two types of E-mail integration.
E-mail Notification ; SMTP, POP3
PC
(POP client software)
KX-NS1000
UM Mailbox
E-mail
Server
Sends e-mails (Voice / FAX)
using SMTP.
Voice Mail / FAX Notification
using POP3
IMAP Integration ; MS Outlook integration, etc.
PC
(IMAP4 client : MS Outlook, etc.)
KX-NS1000
UM Mailbox
Can access the mailbox directly.
(using IMAP4)
3-2 E-mail Notification : Service
NS1000 provides E-mail notification for the following services
Service Name
Description
VM notification *
- Report the information of new voice message receipt in
the mail box.
(Whether to attach the voice file/WAV is selectable.)
FAX notification *
- Report FAX receipt information
(Whether to attach image file/TIFF is selectable.)
- Report incoming call information in case being not answered.
Missed call notification
System alarm notification
- Report error log information.
* Site name, Error code, Error message, etc.
Software info notification
- Report the updated software available on FTP server.
- Report of updated software
- Inform
expired
date days in advance
Refer
to the
“Maintenance”
part. / on the day.
System analysis data send
- Report with attached automated log info collection to analyses
the system defect.
*An e-mail is sent by administrator’s operation.
Test mail
- Send test mail to confirm the e-mail works.
* Activation keys (KX-NS2xx) are required according to the number of users.
3-3 E-mail Notification : Operation
NS1000 sends e-mails to the corresponding users.
E-mail
Server
3. Voice Mail / FAX Notification
(using POP)
2. Sends e-mails
using SMTP.
Non-Synchronized
1) Cannot open the mailbox directly.
KX-NS1000
UM Mailbox
2) Cannot delete the messages
left in the mailbox directly.
POP
client
1. A new message is left.
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
3-4 E-mail Notification : Settings Overview
Settings Overview
There are two types of settings;
1. System Common Settings (Installer’s settings)
- SMTP Settings : IP Address of the E-mail server, sender information, etc.
2. Each Subscriber’s (Mailbox) Settings
- Each Subscriber can set whether to send an e-mail when a new voice message
and/or Fax message is left to his/her mailbox, by himself/herself from his/her PC.
* E-mail notification : Enable / Disable
* Message Type : All / only Voice message / only Fax message
* Destination e-mail address : Office, Mobile phone, etc.
3 different destination can be selected
* File Attachment : Enable / Disable for Voice message/Fax message
3-5 IMAP Integration : Overview
Overview
Received FAX / Voice messages are stored in the mailbox of UM.
The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.
MS Outlook example
KX-NS1000
UM Mailbox
MS Outlook
Same Inbox
E-mail
Voice Message
FAX Message
Can access through MS outlook.
FAX message : Tiff format
Voice message : WAV format
MS Outlook directly accesses to the PBX as IMAP client.
No additional server is required!
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
3-6 IMAP Integration : Operation
Operation
Synchronize
KX-NS1000
IMAP Client
(e.g. MS Outlook)
1) Can open the mailbox directly.
UM Mailbox
2) Can delete the messages left in
the mailbox directly.
With IMAP integration, subscribers can do the following:
• Play back voice messages ; The status of played messages can be changed to “OLD”.
• View received fax messages
• Save voice and fax message data to their PCs
• Delete voice and fax messages from their mailboxes on the PBX.
This Chapter is now complete.
Go to Next Chapter.
Chapter 4
FAX Server Settings
4-1 Basic Settings
FAX Extension Number
An extension number is assigned automatically when the optional FAX card is installed.
Setup -> PBX Configuration -> 1.1 Slot -> Site Property -> FAX card
“Site Property” -> “FAX card”
FAX Extension number
4-2 Mailbox Settings Overview (1)
General
FAX server function (Sending faxes, receiving faxes) is based on each Mailbox.
Sending Faxes
Receiving Faxes
2. The FAX message is sent
to the other party.
1. Incoming FAX call
KX-NS1000
Built-in UM
FAX Server function
2. The FAX message is stored
in the corresponding mailbox.
Mailbox 101
Mailbox 102
1. Login to the mailbox, and then send
the FAX message.
* The FAX driver logs into
the mailbox automatically.
Mailbox 111
3. An e-mail is sent to the e-mail address set to each
mailbox. (E-mail Notification)
Or, access to the mailbox directly. (IMAP integration)
4-2 Mailbox Settings Overview (2)
Settings for each Mailbox Overview
For each mailbox you can determine whether or not to enable the FAX function, and
configure settings such as the destination e-mail address.
Overview
Settings for each mailbox
E-mail option, FAX option,
IMAP integration for each
mailbox
(through COS programming)
Destination E-mail address
(for E-mail Notification)
Regarding the actual settings for each feature, refer to the following slides.
4-3 Sending Faxes from PC (1)
FAX Option setting for each Mailbox (PBX side)
“FAX Option” setting for each Mailbox should be enabled through COS programming.
Setup -> UM Configuration -> 2. Class of Service
“General” tab
Setup -> Users -> Each Mailbox’s setting
“Fax Option” column
- Select “Yes”. (for each COS)
Set for the corresponding COS.
“Unified Message” tab
Class of Service (COS)
for each Mailbox
4-3 Sending Faxes from PC (2)
Mailbox Password for each Mailbox (PBX side)
“Mailbox Password” is required for sending faxes.
Setup -> Users -> Each User’s setting
“Unified Message” tab
Edit “Mailbox Password
(Message Client)”.
Enter the new password. *
* This password should be the same
as the password set to the fax driver
software.
4-3 Sending Faxes from PC (3)
FAX Driver settings to access the mailbox (PC side)
1 Install the FAX Driver software.
2 Once the software installation is completed, launch the FAX Driver.
- Double click the desktop icon.
Or “Start -> Program -> Panasonic ->
NS1000 FAX Driver -> NS1000 FAX”
3 Set the parameters to log in to the mailbox.
Click “Option”.
IP Address
- Specify the IP address of the PBX.
User ID
- Specify the mailbox number.
Password
- Specify the mailbox password set
to the Mailbox (PBX side).
4-3 Sending Faxes from PC (4)
Operation to send faxes (PC side)
1 Select “Print” function on an application.
2 Select “Panasonic NS1000 FAX Driver” as the printer.
1. Select “Panasonic NS1000 FAX Driver”.
2. Click “Print”.
3 Set the destination.
1. Add the destination, or open Phone book.
2. Click “Send”.
4-4 Receiving Faxes : Case 1 (1)
By UM service group (Trunk / port service)
Setting the incoming call service of a service group to fax service and then assigning
the service group to a port allows faxes to be received at that port.
Built-in UM
1. Incoming FAX call
UM Port
2. The call is directed to
the FAX service by
UM service group.
Mailbox 101
FAX Service
Mailbox 103
3. The FAX message is stored.
1 Set the UM Service group number for each incoming call destination.
DDI/DID example
Setup -> PBX Configuration -> 10.3 DDI/DID Table
Destination (for each time mode)
- Set the destination to the floating extension number of
UM (e.g. 500).
UM service Group No.
- Set the UM service Group number for each DDI/DID.
* If “None” is set, the value of Port Assignment
works.
(UM Configuration -> 3.2 Port Assignment.)
4-4 Receiving Faxes : Case 1 (2)
By UM service group (Trunk / port service)
2 Set the incoming call service for each UM service group.
Setup -> UM Configuration -> 3.1 Service Group
Incoming Call Service Parameter
(each time mode)
- Specify the mailbox number in which
the FAX messages are stored. *
Incoming Call Service (each time mode)
- Select “FAX service”.
* “FAX Option” setting for the Mailbox should be enabled through COS programming.
4-5 Receiving Faxes : Case 2 (1)
Caller ID / PIN Call Routing
Setting the transfer destination for Caller ID routing or PIN routing to the fax service
allows faxes to be received from the specified phone number.
Built-in UM
1. Incoming FAX call
UM Port
2. The call is directed to the FAX
service by Caller ID/PIN Call
routing.
Mailbox 101
FAX Service
Mailbox 103
3. The FAX message is stored.
1 Add the Caller ID / PIN call routing table (1/2)
Caller ID example
Setup -> UM Configuration -> 4.1 Caller ID / PIN Call Routing
1. Select a mode
(Caller ID or PIN)
2. Click “Add”.
4-5 Receiving Faxes : Case 2 (2)
Caller ID / PIN Call Routing
2 Add the Caller ID / PIN call routing table (2/2)
1. Specifies a Caller ID number (or
range of numbers using the wild
card, “*”)
2. Select “Fax Service” .
3. Specify a Mailbox number in which
fax messages are stored. *
For each time mode
* “FAX Option” setting for the Mailbox should be enabled through COS programming.
3
Set the incoming call destination (DDI/DID, DIL destination, etc.) to the
floating extension number of UM (e.g. 500).
* “Incoming Call Service Parameters” may be set to “Custom Service” , etc..
4-6 Receiving Faxes : Case 3 (1)
Top Menu of a call service
If a fax tone is detected at the top menu of a call service, the call is transferred to the fax
service or the Fax extension.
3. The UM port detects a fax tone.
Built-in UM
1. Incoming FAX call
UM Port
Mailbox 101
FAX Service
Mailbox 103
2. The UM port answers
(Top menu of a call
service)
4. The call is transferred to
the fax service, or the fax
extension.
5. The FAX message is
stored.
FAX extension
1
Set the incoming call destination (DDI/DID, DIL destination, etc.) to the floating
extension number of UM (e.g. 500).
* “Incoming Call Service Parameters” may be set to “Custom Service” , etc..
4-6 Receiving Faxes : Case 3 (2)
Top Menu of a call service
2 Set the transfer mode of incoming fax call : Transfer to the fax service
Setup -> UM Configuration -> 5.4 Parameters
Fax Management Tab
Mailbox Number
- Specify the Mailbox number in which
the fax messages are stored.
Automatic Transfer of Incoming Fax Call
- Select “Receive Fax”.
4-6 Receiving Faxes : Case 3 (3)
Top Menu of a call service
3 Set the transfer mode of incoming fax call : Transfer to the fax extension
Setup -> UM Configuration -> 5.4 Parameters
Fax Management Tab
Main Fax Extension No. ,
Alternative Fax Extension No.
- Specify the extension number to which
the fax calls are transferred.
Automatic Transfer of Incoming Fax Call
- Select “Transfer to Fax Extension”.
4-7 Receiving Faxes : Case 4
Each subscriber’s Mailbox
If a fax tone is detected while a subscriber’s personal message is being played or while
a message is being recorded, the fax can be received at that mailbox.
5. The FAX message is stored.
Built-in UM
1. Incoming FAX call
Mailbox 101
UM Port
2. FWD, VM-Transfer,
Intercept Routing
3. The corresponding
mailbox answers.
FAX Service
Mailbox 103
4. The mailbox detects
a fax tone.
Ext. 103
Mailbox: 103
1 Set the forwarding destination, etc. to the floating extension number of UM (e.g. 500).
2
“FAX Option” setting for the Mailbox should be enabled through COS programming.
4-8 Receiving Faxes : Case 5 (1)
DISA
If a DISA line detects a fax tone and forwards the call to the UM group’s floating
extension number, the call is transferred to the fax service.
Built-in UM
1. Incoming FAX call
UM Port
Mailbox 101
FAX Service
DISA line
2. The DISA line answers.
4. The call is forwarded.
Mailbox 103
5. The FAX message is
stored.
3. The DISA line detects
a fax tone.
1
Set the incoming call destination (DDI/DID, DIL destination, etc.) to the floating
extension number of DISA line (e.g. 5801).
4-8 Receiving Faxes : Case 5 (2)
DISA
2 Set the FAX extension option to each DISA line
Setup -> PBX Configuration -> 5.3.2 DISA Message
For each DISA line
Fax Extension
- Specify the floating extension number
of UM Group. (e.g. 500)
4-8 Receiving Faxes : Case 5 (3)
DISA
3 Set the Mailbox number in which the fax is stored.
Setup -> UM Configuration -> 5.4 Parameters
Fax Management Tab
Mailbox for Fax Receiving
- Specify the Mailbox number
4-9 Receiving Faxes : Case 6 (1)
Direct Routing
Setting the DIL/DID/DDI/MSN destination to the FAX extension allows faxes to be received.
Built-in UM
1. Incoming FAX call
Mailbox 101
FAX Extension
(FAX service)
Mailbox 103
UM Port
2. The Fax extension answers.
1
3. The FAX message is
stored.
Set the incoming call destination (DDI/DID, DIL destination, etc.) to the extension
number of Fax extension (e.g. 5103).
4-9 Receiving Faxes : Case 6 (2)
Direct Routing
2 Set the Mailbox number in which the fax is stored.
Setup -> UM Configuration -> 5.4 Parameters
Fax Management Tab
Mailbox for Fax Receiving
- Specify the Mailbox number
4-10 Printing Out Faxes (1)
A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.
NS1000
Built-in UM
Ext. 103
Mailbox: 103
FAX extension
Mailbox 103
3. The received faxes are sent to
the fax extension, then printed
out.
1. Access the Mailbox.
2. Operation through the voice mail guidance.
To listen to voice messages, press 1.
To listen to fax message envelopes, press 2.
To print this message, press 7.
Enter the FAX number, followed by [#].
To print at your default FAX machine (*), press only [#].
To print from your FAX telephone, press [0] [#].
* Refer to the next slide for details.
4-10 Printing Out Faxes (2)
Default FAX Machine (for each Mailbox)
Each subscriber’s settings example
1
Login to the Web MC with a User (User) Profile.
2
Unified Message Tab
Click “ Advanced setting”.
3
Fax Options Column
Automatic Delivery Status Default
Fax Number
- Specify the default Fax Number
This Chapter is now complete.
Go to Next Chapter.
Chapter 5
E-mail Integration Settings
5-1 E-mail Notification : Basic Settings (1)
Settings to access the E-mail server (1/2)
Set E-mail server information, SMTP parameter, etc. depending on the specification
of the E-mail server.
Setup -> Network Service -> 2.6 SMTP
Mail sender information
- The sender of the emails from the PBX.
SMTP server for relay
- SMTP server information
(IP address, port number, etc.)
SMTP Authentication
- User name and Password
* Continued on next slide.
5-1 E-mail Notification : Basic Settings (2)
Settings to access the E-mail server (2/2)
Continued from the previous slide.
POP Before SMTP
- POP server information, etc.
Mail Receiving
- parameters for mail receiving
5-1 E-mail Notification : Basic Settings (3)
E-mail Option
“E-mail” option should be enabled to each Mailbox through COS programming.
Setup -> UM Configuration -> 2 Class of Service
General Tab
Settings for each COS.
“E-mail Option” should be “Yes”.
* The mailbox should be set to the corresponding COS.
5-1 E-mail Notification : Basic Settings (4)
Sender (UM Server) E-mail Information
Set the e-mail address that appears as sender e-mail address.
Setup -> UM Configuration -> 5.4 Parameters
E-mail Option Tab
E-mail Address *
* When an e-mail is sent from the UM system, this e-mail address appears as sender e-mail address.
We recommend entering an administrator’s e-mail address here.
If there are any errors when the UM tries to send e-mail messages, error messages will be sent to
this address.
5-2 E-mail Notification : Mailbox Settings (1)
Settings for Each Mailbox
Each subscriber’s settings example
1
Login to the Web MC with a User (User) Profile.
2
Unified Message Tab
Click “Advanced setting”.
3
Notification Parameters column
E-mail/Text Message Device
- Click “Edit”.
5-2 E-mail Notification : Mailbox Settings (2)
Main Settings for Each Mailbox
Each subscriber’s settings example
4
Destination E-mail Address
Notification Type;
- All, only Voice, only Fax
Whether to attach files;
Voice - WAV file
Fax - Tiff file
E-mail Title settings
* Up to 3 e-mail addresses can be registered.
5-3 IMAP Integration : System Settings
IMAP4 Server Function Settings
Enable or Disable the IMAP4 server function, etc.
Setup -> Network Service -> 2.7 IMAP4
IMAP4
- Enable / Disable
- Port Number
IMAP4 over SSL
- Enable / Disable
- Port Number
CAPABILITY command
- Enable / Disable
Authenticated Connection Timeout
- Connection Timeout Timer
5-4 IMAP Integration : Mailbox Settings (1)
Desktop Messaging (IMAP Integration) Option
“Desktop Messaging” option should be enabled through COS programming.
Setup -> UM Configuration -> 2 Class of Service
General Tab
Settings for each COS.
“Desktop Messaging” should be “Yes”.
* The mailbox should be set to the corresponding COS.
5-4 IMAP Integration : Mailbox Settings (2)
Message Language (for Each Mailbox)
Specify the language of information generated by the UM for the mail (IMAP) client.
Setup -> UM Configuration -> 1 Mailbox Settings
Settings for each Mailbox.
Message Client Display Language
5-4 IMAP Integration : Mailbox Settings (3)
Message Client Password (for each Mailbox)
“Mailbox Password” is required to access the mailbox from the IMAP client.
1
Access the Web MC (User Profile)
2
Unified Message Tab
Mailbox Password
(Message Client)
- Click “Edit”.
3
Enter the new password. *
* This password should be the same
as the password set to the e-mail
software (IMAP client).
5-5 IMAP Integration : Client Settings
Settings Points
Microsoft Outlook example
Server Information
Account Type :
IMAP
Incoming mail server :
192.168.0.101
Select “IMAP”.
Enter the IP Address of
the PBX.
Outgoing mail server (SMTP) : smtp.ns1000.com
Logon Information
User Name :
105
Password :
********
Enter the password which is set at the “Mailbox Password
(Message Client)” of each mailbox.
Enter the Mailbox number.
(Not “Login ID” for logging into
the Web MC with user profiles.)
Thank you !
The END