A Plethora of Performance Perplexities Jim Vincent, CEP – E*TRADE Corporate Services © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. The information contained in this presentation has been prepared by Equity Methods, Compensia, and E*TRADE Financial Corporate Services, Inc., each of whom are responsible for their own content. E*TRADE Financial Corporate Services, Inc. does not recommend or endorse these companies or their product and service offerings. The laws, regulations and rulings addressed by the products, services, and publications offered by E*TRADE Financial Corporate Services, Inc. are subject to various interpretations and frequent change. E*TRADE Financial Corporate Services, Inc. does not warrant these products, services, and publications against different interpretations or subsequent changes of laws, regulations and rulings. E*TRADE Financial Corporate Services, Inc. and its affiliates do not provide legal, accounting or tax advice. Always consult your own legal, accounting and tax advisers. © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 1 Performance Grants – What are they? © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 2 Overview – types of performance grants By combining different design elements, the variations of performance-based equity plans are seemingly endless Vehicle •Restricted Stock / Units •Stock Options Vesting Type •Performance only •Time + performance (contingent) •Time + performance (accelerated) Performance Metrics •Financial Performance •Strategic Milestone •Stock Price Performance Performance Period •Annual •Multi-Year Goal Setting •Relative •Absolute 3 × Design objectives and alternative long-term incentive programs Time-Vested Equity Design Objectives = Meets = Somewhat Meets = Does Not Meet Performance Shares (by Metric) RSUs Stock Options Financial Goals (Absolute) Financial Goals (Relative) Relative TSR Provide immediate retention value × Varies1 Varies1 Varies2 Meet ISS’ standards for performance-based pay × × Link pay to stock price / shareholder return × + × × Address “rising tides” criticism × + Provide “durability” in volatile markets × × + + Link pay to achievement of business plan × × + × Avoid need for long-term goal setting × Avoid metrics that are redundant with bonus plan × × Provide substantial upside for strong performance × Minimize unproductive dilution × Preserve tax-deductibility under 162(m)3 × Accounting expense can be reversed if goals are not met × × × Accounting expense is fixed “up front” × × 1. Retention value depends on the perceived likelihood of meeting performance goals 2. Retention value depends on specific design (e.g. floor on # of shares that may be earned, payout level for meeting/trailing index, etc) 3. Assumes program does not have a “floor” and program otherwise meets 162(m) criteria 4 PERFORMANCE SHARES Performance-based equity design elements Parameter Performance Share Program Design Elements Participation Typically seniors executives….but varies significantly Vehicles Restricted Stock / Units Stock Options Vesting Type Performance Metric Vesting Type Award becomes vested upon…. Performance Achievement of specified objective (typically within specified time frame) Time + Performance Achievement of specified objective and completion of time-based vesting Time or Performance (i.e. Accelerated) The earlier of a) achievement of performance goal or b) specified date In general, metrics can be classified in three groups: Item Performance Period / Vesting Financial Performance Revenue or Income / Margin (Operating, Net, or EPS) Strategic Milestone Quality objectives or product milestones Stock Price Performance Stock price / total shareholder return Performance is generally measured over one to four years Performance periods may overlap (i.e., a new period begins each year) or run consecutively (i.e., a new period begins when the previous period ends) Additional vesting (after the performance period) is commonly used with shorter performance periods Goal Setting Payout Range Examples Measure Description Absolute Performance vs. pre-established goals Relative Performance vs. pre-determined comparator group or index Payout opportunity typically ranges from 0% to 150-200% of target (Varies significantly with program design) 5 Other considerations Goal setting (what level of performance yields threshold / target / maximum payout) Plan mechanics, such as: • Selection of comparator group / index (for relative measures) • Calculation of TSR / stock price averaging period (for relative TSR plans) Treatment upon termination or Change-of-Control © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 6 Case Study Competing objectives for the program included: • Linking pay to achievement of multi-year business plan • Linking pay to stock price • Providing immediate retention value • Concerns over ability to set multi-year goals Solution: a hybrid program combining relative TSR and net income (vs. multi-year plan) An example of how such an award may operate: • Grant of 100 RSUs • 3-year performance period • Payout depends on net income relative to a target and relative TSR • The maximum payout depends on the recipient excelling across both dimensions of performance 7 Valuation and Accounting for performance grants © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 8 Best practices in getting ASC 718 right Regardless of the complexity of the award, understand the chaotic process the rollout of these awards typically follows: • “Fire drill” compensation committee exchanges with the board consultant – a lot of verbal dialogue, emails, and powerpoints • Drafting of grant agreements by a party substantially removed from the design process • Assignment of responsibility for compliance (administration, valuation, reporting) to someone else wholly removed Clearly isolate all key award terms and conditions • Types of targets, performance period(s), service periods, treatment of dividends, performance measurement calculation, etc. For each material award provision, document how you will handle it both administratively and in the context of ASC 718. For example: • Service period not aligned to performance period • Interaction between performance condition and market condition 9 Best practices in getting ASC 718 right (Cont’d) If a market condition is present, be sure the external auditors sign off on the final valuation report before beginning to accrue expense In addition to evaluating the structure of financial reports, evaluate and test how downstream settlement activity will be handled • Qualifying termination rules • Standard settlement activity Establish a policy for handling off-cycle grants, including estimation of grant-date fair value and potential adjustments to the performance period(s) Establish a policy for addressing diluted EPS implications in light of contingently issuable shares concept in ASC 260 10 Too many possible combinations and permutations of design levers Award Lever Examples Performance condition, market condition, or some combination of both • EPS (performance condition); TSR (market condition) • Payout based on EPS modified by TSR performance Linkage of performance target to a payout multiplier or vesting timing • Payout ranging between 0 – 200% of target units • Vesting occurs when FDA approval is obtained Single or multi tranche awards • Single tranche where payout tied to 2011 EPS • 3 tranches corresponding to 2011, 2012, and 2013 EPS Synchronization of performance period to service period • Perform period ends 12/31/2012; service period ends 12/31/2013 Length of performance period • One, two, or three years are all common Use of absolute or relative performance targets • Payout tied to TSR relative to S&P 500 • Payout tied to 125% stock price appreciation Relative targets linked to specific firms or a broad index • TSR relative to S&P 500 or relative to company A, B, C, and D If a comparison index, stacked ranking or shareholder return relative to index • Tiered payout based on percentile rankings If a comparison index, “open” or “closed” index • Initial members in the index may change over time Interplay of special termination rules and performance criteria/timing • Pro-rata acceleration but payout depends upon final performance • Payout immediately at termination at target 162(m) compliance decisions • Use of objective criteria that can be calculated by 3rd party • Timing in which performance goals are set relative to grant date Selection of RSU, RSA, SAR, or NQSO as award type • Performance award structured as an RSU vs RSA Payout vehicle is in equity, cash, or some combination • Payout in equity in US; payout in cash in other countries Special adjustment to payout multiplier • Pure modification – at least 8 distinct types • Downward discretion by compensation committee Tax withholding methodology / other tax issues • Timing of taxable event at grant or at vest 11 Valuation of MSU – More than just a couple of inputs The purpose of a Monte Carlo simulation is to estimate the expected payoff (i.e., cost of the instrument) as of the measurement date Conceptually, this involves modeling the many different potential payout outcomes into the future, discounting them back to the present, and taking an average • No different from what is being done by Black-Scholes formula on a plain vanilla stock option • However, on a plain vanilla stock option, only the company’s own stock price needs to be modeled into the future In a relative TSR award, additional details need to be carefully modeled • Volatility of granting company AND volatilities of peers • Correlation between granting company’s stock returns and those of each of the peers • Expected dividend stream of granting company and each of peers • Specific payout triggers • Open versus closed index – entry and exit of peers from index As a general rule, the more variables, the more testing that is needed to ensure: • All pertinent terms are properly incorporated in the valuation model • Valuation results are stable – the model will generate similar results if run repeatedly Other possible drivers of a change in value • Movement in share prices between initial valuation date used for planning purposes and final grant-date valuation • Be careful in how award quantities are communicated during planning process because those quantities may change © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 12 Performance period alignment to service period Service required past the end of the performance period end date Service inception date / Grant date / Performance period start date (1/1/2012) Performance period end date (12/31/2013) Service completion date (3/31/2014) Performance period begins prior to the service inception and grant date Performance period start date (1/1/2012) Service inception date / Grant date (3/15/2012) Service completion date / Performance period end date (12/31/2013) Requisite service period ends before the end of the performance period end date Qualifying termination events Service inception date / Grant date / Performance period start date (1/1/2012) Qualifying termination date (9/14/2012 Performance period end date (3/31/2014) 13 Service inception date alignment to performance period Grant Date and Service Inception Date are frequently the same, but not always. • Don’t follow your intuition, follow the accounting guidance • See FAS 123R, Paragraph A79 Start by identifying the grant date, and remember each tranche can have a separate grant date (and, ditto, a separate service inception date) Then determine the service inception date in relation to the grant date • Formally defined as the start date of the requisite service period • Can precede the Grant Date if: ― An award is authorized; and ― Service begins before a mutual understanding of the terms is reached; and ― Either of the following is true: ― Terms do not include a substantive future requisite service condition that exists at the grant date; OR ― Award contains a market or performance condition that if not satisfied during the service period preceding the grant date and following the inception of the arrangement results in forfeiture of the award • Can occur after the grant, although theory is ambiguous Service inception date (1/1/2012) Grant date (3/15/2013) Service completion date / Performance period end date (12/31/2014) © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 14 Hybrid awards and the quest for bifurcation If performance and market conditions require substantially different accounting treatment, then a natural problem exists when accounting for an award that contains both a performance condition and a market condition • • Is it a fixed expense pattern because of the market condition? ― What about the FASB Resource Group Meeting notes where it was concluded that the presence of a market condition amidst other conditions requires the full expense to be taken? Or, does the performance condition enable some form of variability in accruals? It depends on the terms and conditions of the award Determine whether the conditions are independent or interdependent Potential approaches are • • Bifurcated award Application of performance condition multipliers to a fair value that reflects impact of market condition TSR Ranking Payouts Based on TSR and Net Income © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. > 80th 1.00 1.10 1.50 1.75 2.00 60th - 79th 0.75 0.85 1.25 1.50 1.75 40th - 59th 0.50 0.60 1.00 1.25 1.50 20th - 39th 0.10 0.20 0.60 0.85 1.10 < 20th 0.00 0.10 0.50 0.75 1.00 < 80% 80% - 89% 90% - 99% 100% - 110% > 110% Net Income as a % of Plan 15 Multi-Tranche awards and defining requisite service period Although straight-line attribution is prohibited when dealing with performance conditions or market conditions, the use of graded attribution does not necessarily imply “accelerated” expense recognition Consider the following example: • • 90 RSUs, 3 tranches Successive 1-year service inception dates and grant dates ― • Targets are set at the beginning of each fiscal year $50 fair value $500 $500 $500 SID GD SCD $750 $750 SID = Service Inception Date SCD = Service Completion Date GD = Grant Date SCD SID GD $1,500 SID GD SCD Year 1 Year 2 Year 3 $500 $1,250 $2,750 Depending on the terms and conditions, this award could just as easily follow an even expense pattern (which would cause the amortization schedule to resemble straight-line) or an accelerated pattern 16 Managing performance and time goals © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 17 Biggest challenges with managing performance and time goals Matching performance grant setup with expense attribution Make sure goal tracking is flexible Communicating goals and goal status clearly to participants Differentiating performance awards from time based RSA/RSU grants © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 18 Matching goals with expense attribution Multiple scenarios in ASC 718 (FKA FAS 123R paragraphs A79 – A85) You want flexibility between a single grant date, performance period end date, and vest date • Set up and tracking differs greatly from time based RSA/RSU • How can you handle all performance scenarios? • Find out what you need and where performance awards may goal ― Issuers – focus groups ― Internal – Comp committee, HR Immediate feedback was that multiple goals and time periods needed to be accommodated Needed capacity for more than one goal per grant Goals with individual, distinct targets that may be independently achieved Goals that combine targets – result may be a combination of attainment from multiple targets © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 19 Matching goals with expense attribution Employee Employee 1 Employee 1 Employee 1 Employee 1 Employee 1 Employee 1 Target Target $ 60% 360,000 60% 360,000 60% 360,000 60% 360,000 60% 360,000 60% 360,000 Expense Accrual % 150% 150% 100% 100% 100% 100% Grant PV Grant Target Estimated Stock Lock Date Stock Adjustme Date Fair Goal total In Price Price nt Value progress award ($) 100% 540,000 $23.07 23.07 (1.34) 21.73 100% 540,000 23.07 23.07 (1.34) 21.73 100% 360,000 23.07 25.38 25.38 100% 360,000 23.07 25.38 25.38 100% 360,000 23.07 27.91 27.91 100% 360,000 23.07 27.91 27.91 Grant Date 2010 2010 2011 2011 2012 2012 Vest Date Shares Granted 2014 2013 2014 2013 2014 2013 3,901 3,901 2,601 2,601 2,601 2,601 In this example, the % for expense accrual and Target process are separated to provide better flexibility. For example, you may want share count to be at the max, diluted EPS to be measured at target, but expense to reflect a possible 50% over achievement of goal. © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 20 Matching goals with expense attribution Initial design allowed for this scenario Service inception date / Grant date Performance period end date Service completion date Added the ability to manage multiple goals per grant, regardless of whether goals were interdependent or not Goal 1 Goal 2 Goal 3 Design also allowed for flexiblity to assign different service dates to each goal Expense attribution accelerated or straight line? Not all companies view this the same 21 Combining time and performance grants Why would you accrue using straight line multiple goals over a period of years? Example: Simultaneous goals over multiple years • Do you then have multiple service inception dates? • Do you have multiple grant dates? • Will the goals (and valuation) for years 2 and 3 be known in year 1? Example: Consecutive goals over multiple years © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 22 Combining time and performance goals Continued to meet with focus groups Feedback provided suggested the following scenarios needed to be covered • Performance period is prior to grant date, then followed by a service date • Performance Period is after grant date, but followed by multiple service dates with more flexibility on straight line vs. accelerated accrual Grant Date Performance period end date Service Inception Grant Date Vest 1 Vest 1 Vest 2 Vest 3 Vest 2 © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 23 Lessons learned: Combining time and performance grants Allow for Straight line or accelerated accrual • As long as expense accrual follows one of the stated examples in ASC 718 Allow for flexible scenarios • Goals that combine performance, market, and time factors • Multitple time factors/consecutive vesting Other challenges/lessons learned about administering performance grants Don’t assume goals for participants will be 1: many • Some companies tailor goals to the individual at the VP or Director level ― Creates individual tracking for each tranche/each grant • If using a system - allow for importing goal records – better suited for broad based performance grants • If using Excel – Group like goals together, so the changes you make can be more systematic • Realize non-market condition performance grants often are valued on the grant date discount ― Make it easier to facilitate valuation © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 24 Communicating Goals © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 25 Communicating goals Communicating the Performance grant • Have you granted a performance award that is understood by the participant? • Grant agreements – communicating the performance grant and goals to achieve Communicating progress • How do you communicate progress? • Should you communicate progress? • How do they know whether they did well against their goal or not? Communicating what they got and how much © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 26 Communicating the performance grant – A case study My favorite goal: • Company A wanted to high-level employees (Director and above) to embrace their company brand • An independent company was hired to measure (1-10) the effect each had on the company brand • PSU’s were granted to each employee, Director and above ― Goals were to measure the impact each had on “improving or promoting the company brand” © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 27 Case Study – Understanding the performance award you just granted The Good news: PSU’s were easy to track! • One single goal • One cliff time period – one year • Valuation provided by outside consultant However, virtually none of the participants understood how they were supposed to “improve or promote” the company brand None of the participants understood how well – or not – they were doing towards the goal © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 28 Case study – Final thoughts Make sure your goals are relevant to the work or targets that are important to your company Make sure your goals are easy to understand and the status can be clearly communicated If you hire a 3rd party to establish and measure a metric, make sure the metric is more tangible than “company brand” or “employee morale” © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 29 Communicating progress If you can communicate progress, make sure your system can do that Most systems don’t differentiate between an RSU and a PSU • Understand the ‘mix’ ― Combination of TSR, performance ― Combination of EPS and cost reduction Make sure you SHOULD be communicating progress • Some companies consider this material, non-public information ― Related to key company goals i.e. releasing a new drug It’s typical for vendors to build performance awards off existing time based functionality • Participant view indistinguishable from time based grants • Goal progress and attainment aren’t communicated the same way • Goals may or may not be stated explicitly in the employee’s brokerage account © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 30 Example of a performance grant that looks like Restricted Stock and is displayed along with Restricted stock, making the two types of grants indistinguishable. © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 31 Creating a simple sub-heading for Performance grants will help your participants distinguish them from time based Restricted Stock © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 32 Suggestion: By adding in modeling tools on performance grants, employees will be more likely to be invested in the ultimate outcome. © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 33 By displaying characteristics like the shares achieved (vs. shares granted), % achieved min/max payout, and Goal status you can better communicate performance grant status to your participants. © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 34 Communication: How much did I get? Set up your systems’ automatic alerts differently • Alerts for Performance grants are very different from time based grants ― Remove alerts that say “you have upcoming vesting” if the goal has no chance of being attained ― Alter language so it’s more relevant to a performance grant rather than a time based grant ― Correspond alerts so that they make sense for performance grants • Goal attainment/non attainment • Time achievement • Payout (if different than vest) © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 35 Final thoughts © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 36 Contact information Erik Beucler (Slide owner, 2-7) Compensia 408-907-4314 ebeucler@compensia.com Nathan O’Connor (Slide owner, 8-16) Equity Methods 480-428-1205 Nathan.OConnor@equitymethods.com Jim Vincent, CEP (Slide owner, 17-35) E*TRADE Financial Corporate Services (866)789-0736 x 1018 jvincent@etrade.com © 2012 E*TRADE Financial Corporation. All rights reserved. This presentation contains confidential information and may not be disclosed without E*TRADE Financial Corporation’s written permission. 37