An Interlibrary Loan Center for over 40 years Sue Kaler , skaler@minlib.net, 781- 235-1610 x1112 Interlibrary Loan Supervisor Ann Callahan, acallahan@minlib.net, 781-2351610 x1233 Debbi Lane, dlane@minlib.net, 781-235-1610 x1111 Jonathan Reinhart, jreinhart@minlib.net, 781235-1610 x1276 Office email, rgnill@minlib.net Office fax, 781-237-4875 Toll free number, 800-850-7450, extensions above We will request returnable items for you. ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ Books Audiobooks CDs, cassettes DVDs, VHS recordings Reels of microfilm, etc. Scores Theses or dissertations Other material you will eventually return to the lender Brand new items Very popular items Textbooks are difficult ◦ Loans do not cover a semester Theses and dissertations are difficult, although worth giving a try Genealogies are difficult ◦ If a particular name is needed, supply that ◦ Some lenders will copy sections Check your own network, if possible ◦ MVLC, NOBLE, Metro Boston, if possible Check the Massachusetts Virtual Catalog, if possible If you know the item is available at a public library in Massachusetts, tell us that ◦ That news may change our workflow For older items, try Google Books or the Internet Archives ◦ Items may be available full-text online for free Request articles from magazines or journals from Boston Public Library Go to this URL: http://illiad.bpl.org/ Log in with your BPL card number (14 digits starting with 29999) Your pin is ill (in lower case) Contact Susan Applegate with questions ◦ sapplegate@bpl.org ◦ 617-536-5400 Go to: http://www.wellesleyfreelibrary.org Navigate to regional services Navigate to Interlibrary Loan Form for Libraries Bookmark this URL ◦ http://www.wellesleyfreelibrary.org/Regional/Interli brary_Loan_Request_Form.html Log in using the 14 digit ID used for Boston Public Library’s Illiad Sevice The password is ill (in lower case) Clio is a system that allows us to take your requests efficiently. You can also track the progress of your requests, update items as received and returned and request renewals. We will update Clio as you inform us that you have received and returned items. This will inform the lender of the current whereabouts of their item. Your town or institution name will fill in Your phone number will fill in We need a contact name or initials in case we have questions Fill in as much or as little about your patron as you feel is comfortable Potential lenders will be able to see the patron name, but no other patron information If you fill in your email address, Clio will send you an echo of the request you have just submitted to us Unlike Illiad, Clio does not give you a transaction number at this point Clio costs about one third as much as Illiad Put in as much bibliographic information as you have available An accurate OCLC number is very helpful We need to know format for non-book materials After June 30, 2010 We need to know if you’re willing to pay lending fees Free only, Up to $10, $11 to $19, $20 and over We need to know how you want to return Delivery only, mail OK, UPS OK, Canada OK You will see them two days after you request them Your list will be sorted by author with a secondary title sort If there is no author, the request will sort by title above all the ones with authors Requests stay on the list for 14 days after the last update Each request will have a local status and an OCLC status We might have an even more current status at our office Pending: request has been made on OCLC RecLoan: Returnable item has been received and we have updated Clio RecCopy: Photocopy has been received and we have updated Clio Returned: Item has been sent back to lender and we have updated Clio Unfilled: All potential lenders have refused this request. We may make another request. Cancelled: We have given up on getting this item. We will also inform you by email. ◦ We will give you some idea why we were refused ◦ We will especially tell you if we were unable to find lenders charging what you were willing to pay Pending: No one has said yes InProcess: A lender is actively considering Shipped: The item is on its way Received: The lender knows we have it Renewal OK: They have renewed and the due date is the new one No Renewal: They have denied our renewal request ◦ We will also contact you asking for a prompt return Returned: The items is on its way back to the lender ◦ The status does not change when they receive it back, but we can tell that from OCLC Delete: Is paired with Unfilled or Cancelled and simply clears out the OCLC record ◦ Remember, a local status of Cancelled means we have given up and we will inform you of this If there has been a charge, it will show when the item is updated to shipped Wellesley can pay via transfer of funds and invoice your library to reimburse us Or, we can ask any charging lender to supply an invoice ◦ It may not arrive with the item Or we can avoid any charging library It’s cheaper to get a renewal than a new copy Many libraries will renew ILL items, but not all, so look for No Renewal restrictions when you receive the item Try to make your renewal requests before the due date You can request renewals via Clio or directly to us We will also inform you of the reply If you let your patron keep the item while the renewal is under consideration, make sure they understand a possible quick return might be necessary if we are denied. We have arranged that Clio sends notices of upcoming due dates In theory it tells you when the due date is three days away You may get multiple notices for the same item It doesn’t take into account whether or not you’ve already asked for a renewal but have not heard back yet