TRICARE ® Your Military Health Plan TRICARE Overview for Retired Reserve Members and Their Eligible Family Members Presenter Name Month DD, YYYY Updated October 2011 1 Today’s Agenda • TRICARE Overview • Medical Coverage • Other Important Information • For Information and Assistance Photo courtesy of the National Guard 22 What Is TRICARE? TRICARE is… … the health care program serving active duty service members, National Guard and Reserve members, retirees, family members, survivors, and certain former spouses worldwide. … a network of military and civilian health care professionals working together to foster, protect, sustain, and restore health for those entrusted to their care. 33 What Is TRICARE? TRICARE Stateside Regions (United States and Washington, DC) Health Net Federal Services, LLC TriWest Healthcare Alliance Humana Military Healthcare Services, Inc. 44 What Is TRICARE? TRICARE Overseas Program (TOP) The TRICARE Overseas Program is managed through three geographic areas Latin America and Canada Eurasia-Africa Pacific Central and South America, the Caribbean Basin, Canada, Puerto Rico, and the U.S. Virgin Islands Europe, Africa, and the Middle East Asia, Guam, Australia, New Zealand, and Western Pacific remote countries International SOS Assistance, Inc. administers the TRICARE Overseas Program 55 TRICARE Eligibility Register Your Family in DEERS Registration in DEERS is key to TRICARE eligibility Register your family members in the Defense Enrollment Eligibility Reporting System (DEERS) – In person at a uniformed services identification (ID) card-issuing facility: www.tricare.mil/deers – By sending changes and required documentation to: Defense Manpower Data Center Support Office 400 Gigling Road Seaside, CA 93955-6771 66 TRICARE Eligibility Register Your Family in DEERS • To register your family in DEERS, proper documentation is required and can include: – Marriage certificate – Divorce decree – Adoption papers – Birth certificate • You can verify eligibility in one of three ways: – Go to www.dmdc.osd.mil/appj/address/ – Visit your local military treatment facility’s (MTF’s) Patient Administration Office – Contact your service’s personnel office 77 TRICARE Eligibility Updating DEERS • Remember to register/update in DEERS whenever there is a change in the family (marriage, birth, adoption, divorce, death, etc.) or when you move • Keep your contact information up to date: – Online: www.dmdc.osd.mil/appj/address/ – By phone: 1-800-538-9552 – By fax: 1-831-655-8317 – By visiting an ID card-issuing facility: www.dmdc.osd.mil/rsl – More information: www.tricare.mil/deers 88 Medical Coverage TRICARE Retired Reserve (TRR): Qualifying Members • A member may qualify to purchase TRR coverage if he or she is: – A member of the Retired Reserve who is qualified for non-regular retirement – Under age 60 – Not eligible for or enrolled in the Federal Employees Health Benefits (FEHB) program Photo courtesy of the National Guard 99 Medical Coverage TRR: Qualifying Survivors Survivors may qualify to purchase TRR coverage if all of the following apply: • The deceased sponsor was covered by TRR on the date of his or her death • Survivors are immediate family members of the deceased sponsor (spouses cannot have remarried) • TRR coverage would begin before the date the deceased sponsor would have reached age 60 10 10 Medical Coverage TRR: Changes in Family Composition • Adding a family member: Newborns and newly adopted children must be registered in DEERS and TRR within 60 days for TRICARE to provide coverage retroactive to the date of birth or the date of adoption. • Removing a member: Log on to the DMDC Reserve Component Purchase TRICARE Application at https://dmdc.osd.mil/appj/reservetricare and follow instructions to disenroll. 11 11 Medical Coverage TRR: Purchasing • Log on to the Defense Manpower Data Center (DMDC) Reserve Component Purchase TRICARE Application at https://www.dmdc.osd.mil/appj/reservetricare • To access the Web site, you will need to use a Department of Defense (DoD) Self Service Logon (DS Logon) premium account or Common Access Card (CAC) • Complete, print, and sign the Reserve Component Health Coverage Request form (DD Form 2896-1) • Mail the completed form with the first two months’ premium payment to your regional or overseas contractor 12 12 Medical Coverage TRR: Getting Care • See any TRICARE-authorized provider for care – Network provider = lower costs – Non-network provider = higher costs • Find a network provider: www.tricare.mil/findaprovider • No referrals are necessary for care, but certain services require prior authorization • In the event of an emergency, call 911 or go to the nearest emergency room • Care is available at military treatment facilities (MTFs) on a space-available basis only 13 13 Other Important Information Priority for Access to Military Treatment Facility Care 1 Active duty service members, including National Guard and Reserve members on active duty status 2 Active duty family members enrolled in a TRICARE Prime option 3 Retired service members, their dependents, and all others enrolled in a TRICARE Prime option 4 Active duty family members not enrolled in a TRICARE Prime option, and TRICARE Reserve Select beneficiaries 5 Retired service members and their dependents not enrolled in a TRICARE Prime option, TRICARE Retired Reserve beneficiaries, and all other eligible beneficiaries not enrolled in a TRICARE Prime option 14 14 Other Important Information TRICARE Pharmacy Program Express Scripts, Inc. Web site: www.express-scripts.com/TRICARE Phone number: 1-877-363-1303 15 15 Medical Coverage TRR: Costs Monthly Premiums Annual Deductibles (per fiscal year, Oct. 1-Sept. 30) Cost-Shares (after annual deductible is met) Catastrophic Cap (per fiscal year) TRR Member-Only: TRR Member-and-Family: $408.01 $1,020.05 $150 $300 Network Provider: 20% Non-Network Provider: 25% $3,000 per fiscal year 16 16 Other Important Information TRICARE Retiree Dental Program (TRDP) • Voluntary, premium-based program • Premiums depend on sponsor’s location and number of family members enrolled • Enroll in three ways: – Online at TRDP Web site: www.TRDP.org – By toll-free telephone: 1-888-838-8738 – By mail: Delta Dental of California Federal Government Programs PO Box 537008 Sacramento, CA 95853-7008 17 17 Other Important Information TRICARE and Other Health Insurance • TRICARE serves as the secondary payer, if you have other health insurance (OHI). • If you have OHI: – Fill out a TRICARE Other Health Insurance Questionnaire (www.tricare.mil/mybenefit/Forms.do) – If you have OHI, you must follow your OHI’s rules – Tell your provider about your OHI and TRICARE coverage 18 18 TRICARE Health Benefit Social Security Number Removal from ID Cards In an effort to protect the privacy of TRICARE beneficiaries, the Department of Defense (DoD) is removing Social Security numbers (SSNs) from military ID cards, including the Common Access Card. • Your new ID card will have one or both of the following: – A 10-digit DoD ID Number – A DoD Benefits Number (DBN), if you are eligible for DoD benefits • You will not need a new ID card until your old card expires. • For more information, visit www.tricare.mil/ssn 19 19 For Information and Assistance Stateside Regional Contractors Overseas Regional Contractor TRICARE North Region Health Net Federal Services, LLC 1-877-TRICARE (1-877-874-2273) www.hnfs.com International SOS Assistance, Inc. Eurasia-Africa: +44-20-8762-8384 (overseas) 1-877-678-1207 (stateside) Latin America and Canada: +1-215-942-8393 (overseas) 1-877-451-8659 (stateside) Pacific: Singapore: +65-6339-2676 (overseas) 1-877-678-1208 (stateside) Sydney: +61-2-9273-2710 (overseas) 1-877-678-1209 (stateside) TRICARE West Region TriWest Healthcare Alliance 1-888-TRIWEST (1-888-874-9378) www.triwest.com General Contact Information TRICARE Web site: www.tricare.mil Contacts: www.tricare.mil/contacts Military Medical Support Office: www.tricare.mil/tma/mmso Web site: www.tricare-overseas.com Connect with TRICARE Online! PP4372BET09112W TRICARE South Region Humana Military Healthcare Services, Inc. 1-800-444-5445 www.humana-military.com www.tricare.mil/mediacenter 20 20