Incident Investigation and Analysis Presented By: Naman Shah Pakistan Refinery Limited HSE Management System - TRIPOD Tripod Incident Investigation and Analysis HSE Management System - TRIPOD Structure of the HSE Management System Leadership and Commitment Policy and Strategic Objectives Tripod Organisation, Responsibilities Resources, Standards & Doc. Hazard and Effects Management Planning & Procedures Implementation Audit Management Review HSE Management System - TRIPOD Corrective Action Monitoring Corrective Action & Improvement Corrective Action & Improvement Tripod framework Remove GENERAL FAILURE TYPES Active Stages Minimise HAZARDS DEFENCES UNSAFE ACTS INCIDENTS Improve Train & Motivate HSE Management System - TRIPOD Learn From Incident causation sequence Latent Stages Management * Fallible decisions Active Stages Line Mgt Latent failures Line Mgt Preconditions “Sharp end”** Unsafe acts Incident Chronological sequence Safety Culture HSE Management System - TRIPOD Causal sequence Tripod - Breached Defences Breached Defences Breached Defences: what “last minute” measures failed or were missing? Barriers (Controls for Threats) . Awareness . Detection . Control HSE Management System - TRIPOD Mitigation and Recovery Measures (for Consequences) . Protection / Containment . Escape and Rescue Tripod - Unsafe Acts Unsafe Acts Unsafe Acts: which acts or omissions led directly to the accidents? Human errors Intended action . Violation (1) HSE Management System - TRIPOD . Mistake (2) Unintended action . Lapses (3) . Slips (4) Tripod - Preconditions which states of mind or of the system allowed the unsafe acts? Preconditions can thus take both the form of a “state of mind” or “mental” precondition, or of a “physical” precondition. • • • • • • • • • • • • • • • . Unfamiliarity, Time shortage, Poor system/human interface, Technique unlearning, Misperception of risk, Time of the day, Inexperience, Poor instructions or procedures, Inadequate checking, Substance abuse, Macho culture, Physical capabilities exceeded, Hostile environment, Low morale, Disturb sleep. HSE Management System - TRIPOD Tripod - Latent Failures which underlying problems led to the preconditions? . Organisation . Incompatible Goals . Training . Error Enforcing Conditions . Communication . Maintenance Management . Design . Hardware . . Procedures . Housekeeping . Defences HSE Management System - TRIPOD Tripod Tree . HSE Management System - TRIPOD OVERVIEW of Investigation & Analysis Pre – Investigation INVESTIGATION PREPARATION - Ensure on-site safety - Provide Emergency Response Post – Analysis FOLLOW-UP PLAN 1. Interpret Initial Incident Statement 2. Generate initial hypothesis 3. Develop investigation plan - Communicate findings to site - Avoid disciplinary actions - Peer review report INVESTIGATE - Notify relevant parties - Collect initial data & evidence 4. - Prepare presentation Conduct investigation - Communicate report internal - Review report - Generate Initial Incident Statement - Brief external authorities etc. - Classify incident - Review report - Determine investigation level - Form Investigation Team ANALYSE 5. Conduct analysis 6. Identify recommendations 7. Generate report - Close – Out report - Record report to file - Publish ‘Lessons Learned’ - Implement recommendations - Monitor implementation ANALYSIS HSE Management System - TRIPOD