Post Incident/Injury Response
Presented by:
Purpose
To ensure management/supervision
responds appropriately and with
confidence in the event of an incident.
Learning Objective
At the conclusion of this training you will be
able to:
 Follow appropriate steps following an injury
 Minimize the chance for future injuries
Additionally you will :
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Establish relevant facts as to the how and why an
incident occurred
Determine the root cause of any incident
Draw conclusions to what must be done to
prevent reoccurrence
Definition
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Incident- General term used to refer to any
work related injury, medical emergency, or
near miss
LTA (Lost Time Accident) – An injury that
causes an employee to miss his/her next
scheduled shift
Medical Emergency- A sudden illness that
occurs to a person that is not work related
(heart attack, diabetic emergency)
Definition Continued
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Near Miss Accident – A hazardous and
undesirable event that does not cause injury
ORA (OSHA Recordable Accident) – Any
injury that requires medical treatment, as
defined by OSHA (stitches, prescription for
medication)
Work-Related Injury – An injury that occurs at
work
Near Misses
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Complete Accident Investigation Report
Investigate and document as if an injury
happened
Initial Response to Incident
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Show genuine concern for the well-being of
the person
Determine the severity of the illness or injury
Contact the Safety and Environmental
Department or First Responder if necessary
Determining Severity of Emergency
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Does the person appear to need medical
treatment?
Does the person want to seek medical
treatment?
Injury and Incident Forms
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Nurse’s office
Safety Coordinators office
If Medical Treatment is not required or
desired
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Employee completes an Injury Report
immediately
Witnesses complete an Injury Report
Witness Statement Immediately
Superintendent Completes an Accident
Investigation Report within 24 hours
Original report is sent to Nurse
Medical Emergencies Requiring
Medical Treatment (non-work related)
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Contact the Safety and Environmental Department
on 1st Shift
Contact a First Responder on 2nd and 3rd Shift
If you are unsure if Medical Treatment is necessary
contact Safety and Environmental on the emergency
numbers
Drug and Alcohol Screen is not required since it is
not work related
Transportation to medical facility is by EMS or Family
member only
Work Related Injury Requiring Medical
Treatment
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Employee completes an Injury Report
immediately if appropriate at the time
Any witnesses complete an Injury Report
Witness Statement immediately
Superintendent completes an Accident
Investigation Report within 24 hours
Employee must complete an Alcohol and
Drug Screen at the time of medical treatment
Transportation to Preferred Provider
for Work Related Injuries
1.
2.
3.
Public EMS will take a person with severe injuries
Private Ambulance or Taxi will take a person with
less severe injuries
Family Member may take a person with a non-work
related illness or injury
NOTE: Employees may not transport injured or ill
workers
Investigation
Why do we do
investigations?
To Prevent anyone else
from being injured.
Investigation
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All injuries and near misses are to be investigated by
the Superintendent
This includes completion of Accident Investigation
Report and requires appropriate investigation
The investigation is conducted without delay to
prevent reoccurrence
Accident and near miss investigations are fact
finding, not fault finding
Investigations
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Document everything
Isolate the scene (i.e. LOTO)
Collect only the facts
Interview all witnesses and bystanders
Recreate events and document
Fix simple issues (i.e. Poor Housekeeping)
Maintenance work order (include with report)
Gather Information
1.
2.
3.
4.
5.
6.
Assemble a Team of cross functional workgroups
if necessary
Interviewing the injured employee as primary
source of information
Interviewing witnesses to the incident or near
miss to determine critical factors
Assessing the accident scene by interviewing
employee at the scene
Re-enactment of the accident to review
circumstances to get a more precise picture
Reconstruction of the accident by means of
controlled imagination applied to clue
Root Cause
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All injuries and incidences can be prevented.
It is important to determine the root cause of an
incident
The root cause of all near miss or first aid injuries
must be properly investigated and corrected to
reduce the potential of the incidents reoccurring as a
disabling injury
Most injuries can be traced back to an unsafe act of
a worker
Injury Prevention
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Determine ways to prevent a reoccurrence
Implement action on a prevention plan
Communicate any improvements, repairs or
changes to Employees
Conduct follow-up to ensure prevention plan
was implemented and continues to be
implemented
Show concern for the well being of
your employees
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Get phone number to call and inform relative
Follow up call to injured employee next day
Communicate any resulting repairs or work
modifications to all employees
Forklift Incident
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Remove the person from Forklift until
retrained
Inform Safety Coordinators of retraining
Discipline: Come forward vs hide
Drug and Alcohol screen for damage
Reward vs. Discipline
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Tactful approach
Care enough about employees that you will
discipline them so they don’t hurt themselves or
others
Reward simple safety items
Superintendant Responsibility
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If you must discipline: Don’t tell them its
because safety said so, your boss is making
you or those are the rules.
Tell them you are concerned for their wellbeing and you don’t want to see them get
hurt.
Proactive Injury Prevention
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“Everyone knows this doesn’t work”
“Everyone knows that this is a problem”
“Everyone knows that hasn’t worked for a while”
“You know what you need to do for safety”
If someone brings you a safety issue, ask them if
they have a solution to the issue.
Conclusion
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Respond to emergencies with confidence
Complete thorough investigation following a near
miss or injury
Complete and submit necessary forms
Encourage Employees to take responsibility for their
well being (They are responsible for their own injury)
Injuries do not just happen to people without their
control
Push for our goal of zero incidences and injuries