ICD-10 Update: Analytic Community Involvement Critical to Implementation Success BUMED M3 Medical Operations BLUF The Centers for Medicare and Medicaid Services (CMS) has mandated International Classification of Diseases Revision 10 (ICD-10) diagnosis and procedure coding standards for all discharges effective 1 October 2014 (proposed). Conforming to these new standards will require careful planning, coordination, and execution. Key operational and technology areas potentially impacted include: o End-to-end operations including ordering/scheduling, clinical documentation by providers, diagnosis coding (inpatient/outpatient/APV), procedure coding (inpatient), and third party billing and collections o Military Health System (MHS) funding mechanisms and resulting business planning o Any information system that contains clinical data (including Navy-specific systems) o Reporting and statistical databases (including ability to trend data) Anyone who generates or uses clinical data for analytics will need to be trained on ICD-10 and update their processes as appropriate The infrastructure is in place to ensure people will be trained, processes will be optimized, technology will be improved, and policy will be updated to meet ICD-10 standards. 1 U.S. Lags Behind in ICD-10 Implementation The World Health Organization (WHO) adopted ICD-10 in 1990 and most industrialized countries have since wholly adopted it, except the United States. This delay is due in part by the link between ICD-9 coding and healthcare reimbursement/funding in the US that does not exist in other countries. The US is the only industrialized nation that is still using ICD-9 for health care delivery and administrative purposes 2 The Changes and Implications of ICD-10 ICD-10 codes introduce greater detail, specificity, and complexity when recording the diagnosis and procedures. ICD-10 Changes Complete Overhaul of Diagnosis & Procedure Codes Implications Pervasive Impacts Enterprise training required across most operational areas − Additional Anatomy & Physiology education − Common procedure names not used ICD-9-CM (Diagnosis) 3-5 digits alphanumeric ≈14,000 unique codes ICD-10-CM 3-7 alphanumeric characters > 68,000 unique codes − Many ICD-9 codes will translate to multiple ICD-10 codes Diagnosis codes and procedure codes flow through mission critical operational systems and analytical tools Third party system reliance adds more complexity to the implementation Deterministic crosswalk between ICD-9 and ICD-10 is not yet proven ICD-9-CM (Procedure) 3-4 digits numeric ≈ 4,000 unique codes ICD-10-PCS (Inpatient) 7 digits numeric or alphanumeric characters > 72,000 unique codes Coders and physicians may struggle with adoption Multi-Disciplinary Challenge Technology strategy, planning and remediation alignment Workflow reengineering, training and change management is essential 3 Mapping ICD-9 to ICD-10 Code Examples The following pictures show examples of the possible mapping types for ICD-9 to ICD-10 diagnosis and procedure codes and illustrates how this is not simply a code set replacement. Coders will need to read the medical record, find the correct information, and match it to the most appropriate code. ICD-9 to ICD-10 Procedure Codes ICD-9 to ICD-10 Diagnosis Codes 0DB60ZZ Excision of Stomach, Open Approach or Excision of Stomach, Percutaneous Approach Partial Gastrectomy with Anastomosis to Jejunum 0D160ZA Bypass Stomach to Jejunum, Open Approach 0DB63ZZ 437 Scenario 1 or or 0D164ZA 0DB64ZZ Bypass Stomach to Jejunum, Percutaneous Endoscopic Approach Excision of Stomach, Percutaneous Endoscopic Approach or 0DB67ZZ or 8962 S98911A S98912A Complete Traumatic Amputation of Right Foot, Level Unspecified, Initial Encounter Complete Traumatic Amputation OF Left Foot, Level Unspecified, Initial Encounter Traumatic Amputation of Foot (Complete) (Partial) Bilateral without Complication or or S98921A S98922A Partial Traumatic Amputation of Right Foot, Level Unspecified, Initial Encounter Partial Traumatic Amputation of Left Foot, Level Unspecified, Initial Encounter 0D168ZA Excision of Stomach, Via Natural or Artificial Opening or Bypass Stomach to Jejunum, via Natural or Artificial Opening Endoscopic 0DB67ZZ Excision of Stomach, Via Natural or Artificial Opening Endoscopic Scenario 2 Exact Equivalent ICD-10 Code Key Approximate Equivalent 4 ICD-9 Code Expected Benefits of ICD-10 are Significant Today’s data needs are dramatically different than they were 30 years ago when ICD-9 was introduced. ICD-10 will advance healthcare in many ways, with benefits accruing across four major categories. Data availability to assess quality standards, patient safety goals, mandates and compliance Quality Measurement Higher quality information for measuring healthcare service quality, safety, and efficiency Public Health Research Organizational Monitoring and Performance Improved disease and outbreak information Improved ability to track and respond to international public health threats Better data mining for increased analysis of diagnosis, treatment efficacy, prevention, etc Recognition of advances in medicine and technology Enhanced ability to identify and resolve problems The benefits are significant but will require changes to processes, policy, and technology across operations 5 Anticipated ICD-10 Impacted Functions Navy Medicine will need a coordinated system-wide effort to prepare for ICD-10 coding. This includes an in-depth impact assessment of the relevant people, processes, policies, and technology. Patient Administration Inpatient & Outpatient Services Ancillary & Diagnostic Services HIM Business Office Analytics & Quality Management R&D Command Analysis Scheduling Inpatient Care Laboratory & Radiology Inpatient Coding Third Party Collections Data Quality & Reporting Program Support Pre-Registration & Eligibility Emergency Care Pharmacy Outpatient & APV Coding Manpower Assessment Registration & Check-in Outpatient & APV Care Clinical (Medical) Documentation Program Measures & Controls ED Registration Order Entry Health Education & Training Program Improvement Clinical Trials Surgical Procedures Discharge Processing Healthcare Operations Physician Credentialing Technology 6 Impacts to Data and Analytics • Explosion in data – providers and coders will be choosing from EIGHT times as many codes and may require more codes to be used in parallel to capture the full set of information • Impact to accuracy – initial decreases in coding accuracy can be anticipated as providers and coders adjust to the new coding methodology • Changes in queries – Many reports are used in data analytics today that rely on queries including ICD data. These will need to be updated. • Trending – comparing “apples to oranges” after the change will be a challenge; ICD-9 and ICD10 data will initially be mixed in the M2 depending on service date • Revenue modeling – third party reimbursement and PPS revenue will be impacted if less specific codes are used • Research databases / Quality Measures – any reporting on disease incidence and other clinical measures will be impacted (including standalone Navy systems) • Mapping – TMA has adopted CMS back-mapping between ICD-9 and ICD-10; BUMED is investigating appropriate use of mapping for M2 7 BUMED ICD-10 Approach BUMED has a plan that includes a governance model and PMO to provide structure to the ICD-10 implementation and ensure analytic needs are addressed. Assess Plan Execute FY 2012 FY 2013 Sustain FY 2014 ICD-10 Program Management Office • • • • Support BUMED’s role of oversight & monitoring of issues related to documentation/coding Execute governance model across M1, M3, M6, M8, Regions, NAVMISSA, NMSC, MTFs, & other Services Manage & monitor the multiple projects required to implement ICD-10 & provide status reporting against schedule/goals Communicate ICD-10 related messages across the organization Impact Assessment • Conduct operational & IM/IT assessment • Identify gaps between current & future state ICD-10 requirements • Determine resolution activities required Imp. Plan • Prioritize resolution activities • Determine timeline & resource requirements • Validate plan with key stakeholders Training Strategy • Determine training needs by position & analyze Navy data to determine priority focus areas • Determine strategy including delivery mechanism that focuses most intensive training on high priority areas • Schedule training and set up logistics Regional Training Events • Modify training library to meet Navy and attendee requirements • Conduct awareness, data analytics, clinical documentation, & code selection training depending on audience at Regional Events (e.g., Train the Trainer) • Evaluate training & incorporate improvement opportunities into future training Clinical Documentation Improvement Program • Design methodology including core processes, supporting technology, & staffing requirements • Identify steps for executing & report on results/opportunities for improvement once implemented 8 Readiness Activities To mitigate the potential accuracy issues related to the ICD-10 changes, significant training is required, and these needs vary by staff type. Below are the anticipated requirements for data analysts. Data Managers Estimated Training Time • *16 hrs to gain the appropriate knowledge of structure, format, length, and hierarchy of the ICD-10 codes Key Activities for Successful Transition • Gain the appropriate knowledge of ICD-10 codes in order to understand the new code sets enough to forecast what they must alter in the database in order to accommodate this change • Understand the data comparability issues and impact on longitudinal data analysis • Understand the differences in classification of diseases and procedures, including definitions and code category composition, in order to assess impact on data trends *Note: Estimated training hours are based on AHIMA recommendations and are not necessarily representative of needs for all Navy Medicine staff. Training hours required will vary on an individual basis, e.g., coding personnel will require up to 50 hours of training. 9 Governance Structure The Education and Training team and Analytic Reporting team will work together to drive requirements for analysts 10 Work Team Roles and Responsibilities The work teams with responsibility over analytics each have a specific role towards ensuring analytic requirements are met Education & Training Developing ICD-10 training content and the training program using input from other ICD10 Work Teams Developing appropriate education and training policies and programs for ICD-10 Assessing/evaluating coder, provider and business training Providing status reports to the BUMED HIM ICD-10 PMO Analytic Reporting Developing the plans for managing impacted research data and reports Reviewing and reporting to the BUMED HIM ICD-10 PMO on potential ICD-10 impacts to specific applications such as: HEDIS, Population Health, etc. M2 Reports, as applicable Audit Registry Prototype Providing status reports to the BUMED HIM ICD-10 PMO 11 Discussion • How do you currently use ICD-9 and other clinical data? • What challenges do you foresee for maintaining your data analytic capabilities in the transition to ICD-10? • What mitigation strategies can you think of? • At every Region/MTF the Patient Admin Officer and Medical Records Administrator are your ICD-10 leads, funnel your thoughts/questions to them who will route to the Regions and ultimately the Health Info Mgmt (HIM) Department at BUMED. 12 Who to Contact CAPT Mary Jenkins Ms. Jane Cunningham Phone – (703) 681-6615 Phone – (703) 681-9138 E-mail – mary.jenkins@med.navy.mil email – jane.cunningham@med.navy.mil LCDR Jori Brajer Mr. Dan Edwards – Deloitte Phone – (703) 681-9239 Phone – (202) 431-5167 E-mail – jori.brajer@med.navy.mil E-mail – danieledwards@deloitte.com Ms. Shannon McConnell-Lamptey Phone – (703) 681-9193 E-mail – shannon.mcconnelllamptey@med.navy.mil 13 BACKUP SLIDES 14 ICD-9 Diagnosis & Procedure Code Mapping When mapping ICD-9 codes to ICD-10, occasionally a one-to-one match is discovered, however 80% of the time, two or more multiple possible matches are identified as noted below. This is not simply a code set replacement. Exact (1:1) Alternatives (1:M) ICD-9 ICD-9 ICD-10 ICD-10 ICD-10 The ICD-9 maps to a single ICD-10 and both codes have the exact same meaning. Approximate (1:1) ICD-10 The ICD-9 maps to multiple ICD-10 codes, however only one of these ICD-10 codes is required. ICD-9 Complex (1:M) ICD-10 ICD-9 ICD-10 The ICD-9 maps to a single ICD-10 and the two codes have similar meanings although the definitions are not exactly the same. ICD-10 Combination (1:M) ICD-9 ICD-10 ICD-10 ICD-10 ICD-10 ICD-10 The ICD-9 to ICD-10 mapping consists of both combinations and alternative mappings. Other (No Mapping) The ICD-9 maps to a group of ICD-10 codes which must be taken together in order to have a similar meaning to the ICD-10. ? 15 Key Exact Equivalent ICD-9 Approximate Equivalent There is no CMS published mappings from ICD-9 to ICD-10 (e.g., injury codes, extender codes)