The ADAAA, Affirmative Action, and Other Hurdles Faced by Health Care Employers HCRAMD & MiAHCR 2014 Fall Conference Presented By: Brad Taormina September 26, 2014 Americans with Disabilities Act of 1990 (ADA) Prohibits discrimination against qualified individuals with mental or physical disabilities Enforced by the EEOC Requires employers to provide reasonable accommodations to employees with disabilities Who is “Disabled” ?? A person who is . . . A person who was . . . A person who is “regarded as” . . . substantially limited in one or more major life activities. ADA Amendments Act - ADAAA Congress now says: “The definition of Disability shall be construed in favor of broad coverage…” “The question of whether an individual's impairment is a disability under the ADA should not demand extensive analysis" "Major Life Activity" includes: Caring for oneself Manual tasks Seeing Hearing Eating Sleeping Walking Standing Lifting *not an exhaustive list Learning Reading Concentrating Working Bending Speaking Breathing Communicating "Major Bodily Functions" include: Immune system Normal cell growth Digestion Bowel Bladder Neurological Brain Respiratory Circulatory Endocrine Reproductive *not an exhaustive list Disability exists without regard to "Mitigating Measures" Medication Medical supplies, equipment & appliances Low vision devices (not eyeglasses or contacts) Prosthetics Hearing aids Mobility devices Oxygen therapy Accommodation, auxiliary aids, learned behavior Reasonable Accommodation – Recognizing the Request Not required to be on any particular form, or in any particular format Employee request linked to a medical condition should trigger the interactive process Reasonable Accommodation – Recognizing the Request For Example: Completion of employer’s reasonable accommodation form Work restrictions Employee tells supervisor, “I’m having trouble getting to work at my scheduled starting time because of the side effect of my medication. Can we work something out?” Interactive Process Informal dialogue and interaction between employer and employee to determine whether accommodation is needed because of a disability and, if needed, whether the accommodation will be effective Often when will obtain physician statement verifying disability and outlining restrictions/accommodations Accommodations That Are NOT Reasonable Employers are not required to: Create position Eliminate or transfer essential job functions Convert necessary full-time positions to parttime positions Provide personal need items (hearing aids, eyeglasses) “Reasonable” Accommodations Include: Acquire or modify equipment Modify policies, exams, training Provide readers or interpreters Make workplace accessible If employee cannot perform duties of current position, may need to place into a vacant position where work restrictions can be accommodated Undue Hardship Accommodation is not “reasonable” where it creates an “undue hardship” for the employer EEOC describes standard as “stringent” Whether a particular accommodation is reasonable must be assessed on case-bycase basis Undue Hardship Consider the nature and cost of the accommodation needed Focus on resources and circumstances of the particular employer in relationship to the cost/difficulty of providing specific accommodation Significant financial difficulty Significant administrative difficulty Relationship between facility and employer Undue Hardship Considerations (cont’d) Impact on employer and employer operations Overall financial resources Size/Number of employees Structure/functions of work force Types/geographic location of other facilities Affirmative Action Basics What Is an Affirmative Action Program? HR management tool designed to ensure equal opportunity Encourages outreach and positive recruitment of minorities, females, veterans and individuals with disabilities Involves specific data tracking, reporting, analyses and self-auditing of nearly all HR functions Compliance will require financial and personnel resources and executive level support Most companies partner with an AA vendor Affirmative Action Basics What Is the Legal Source? Executive Order 11246 (1965) Affirmative action for women and minorities Section 503 of the Rehabilitation Act of 1973 Affirmative action for individuals with disabilities Vietnam Era Veterans Readjustment Assistance Act of 1974 Affirmative action for protected veterans Affirmative Action Basics Who Enforces Affirmative Action Laws? Office of Federal Contract Compliance Programs ("OFCCP") Stand alone branch of U.S. Department of Labor Has compliance audit and sanction authority Seeks “Title VII-type” remedies if finds discrimination in hiring, promotions, terminations, compensation Enforcement through administrative procedure subject to review by federal courts Affirmative Action Basics Who Is Covered by Affirmative Action Laws? Direct (or Prime) Federal Contractors – Provide goods or non-personal services to a federal agency www.usaspending.gov www.fedspending.org https://www.fpds.gov/fpdsng_cms/ Covered Federal Subcontractors – Either (1) provide goods or non-personal services that are necessary to the performance of a prime federal contract; or (2) perform or assume any portion of the obligations under a prime federal contract Affirmative Action Basics What About Grants? Grants are considered "federal financial assistance" and do not cause recipients to be covered by OFCCP’s jurisdiction Distinguish: Contracts: Federal government expects specific good or service in return for federal monies Grants: Federal monies usually offered to promote research, training or other general funding for the nation's general betterment Affirmative Action Basics Medicare/Medicaid? TRICARE? Certain HMOs? Affirmative Action Basics Jurisdictional Thresholds For “Basic Coverage” (which means you must ensure nondiscrimination and take affirmative action): - Must have $10,000 of contracts (in aggregate) in any 12-month period No minimum number of employees threshold For “Full (AAP) Coverage” (which means you must also prepare written AAPs for each establishment): - - Must have at least 50 employees and at least one $50,000 contract at any location in organization If “open-ended” (indefinite quantity) contract, OFCCP will aggregate transactions over the life of the contract Affirmative Action Basics What About Separate but Related Entities? Separately incorporated organizations may be considered a “single employer” for purposes of OFCCP jurisdiction and AA compliance OFCCP Uses a “5 Factor Test” 1. 2. 3. 4. Common Ownership; Common Directors and/or Officers; De Facto Exercise of Control; Unity of Personnel Policies Emanating from Common Source; and 5. Dependency of Operations Affirmative Action Basics What Does It Mean to Be Covered? Must prepare and maintain written affirmative action plans for each "establishment.” This means, among other things: − Divide employees into "job groups" and compare "incumbency" to − − − − − "availability" Set “hiring goals” (NOT quotas) for minorities, females, veterans, disabled Engage in and track affirmative action "outreach" efforts Develop applicant tracking system and recordkeeping practices that comply with OFCCP’s "internet applicant rule” Regularly self-audit personnel activity (hires, promotions, terminations, compensation) Share all of this data with OFCCP if selected for a compliance review Affirmative Action Basics What Is at Stake? OFCCP compliance reviews tend to be long, burdensome and costly to defend OFCCP looks at your data for evidence of systemic discrimination, especially re hiring and compensation If there are statistical indicators of discrimination that cannot be effectively explained, OFCCP will seek back pay remedies for the affected “class” OFCCP settlement demands are routinely in the six to seven figure range when the contractor is unprepared History of OFCCP in Health Care It Started Off Good… 1993 OFCCP “Directive 189”: Receiving reimbursement under Medicare Parts A and B or Medicaid does NOT cause coverage. Medicare/Medicaid = federal financial assistance (like a grant) 2003 Bridgeport Hospital Case Fee-for-service health insurer (BCBS) contracts with federal government (OPM) to provide reimbursement to federal employees for their medical care costs in exchange for premiums. BCBS contracts with hospital to provide covered medical services under the insurance policy. Hospital is NOT covered (because BCBS prime contract was for insurance only, and not medical services). History of OFCCP in Health Care But Then… 2007 UPMC Braddock case UPMC Health Plan, an HMO, contracts with federal government (OPM) to provide health insurance and medical services to federal employees in exchange for premiums; HMO contracts with three area hospitals to provide some of those medical services ALJ, ARB and (last year) D.C. District Court all said hospitals ARE covered because their subcontracts with HMO were necessary for the HMO to meet its obligations under the prime contract 2010 Florida Hospital of Orlando case Hospital participating as TRICARE network provider IS covered “Ping pong” litigation ensues OFCCP in Health Care Summary When are Health Care Providers Covered? Common and “non-controversial” arrangements include direct contracts or subcontracts involving: − − − − − Federal Bureau of Prisons Department of Defense Department of Veterans Affairs Department of Health and Human Services Centers for Medicare and Medicaid Services Uncertainty exists (litigation still pending) about: Provider contracts with HMOs that include federal employees as beneficiaries TRICARE network agreements OFCCP has hinted but no litigation yet about: Medicare C and D Why Is This Important for Recruiters? OFCCP’s main focus during the course of an audit continues to be systemic discrimination in hiring Failure to hire cases – 66% of all cases OFCCP is targeting the health care industry Forms of Systemic Discrimination Disparate Treatment – Pattern or Practice Intentional discrimination Members of one group are treated differently Company’s standard operating procedure (i.e., typical rather than exception) The employer must justify each decision to show that it wasn’t intentional discrimination Disparate Impact Unintentional discrimination When a facially neutral process (e.g., a test, interview, residency requirement) screens out a substantially higher percentage of one group than another Can be justified via showing that the screening mechanism was job-related and/or business necessity Hot Topics in Affirmative Action Internet Applicant Recordkeeping Rule Recordkeeping requirements regarding the internet hiring process and the solicitation of race, gender, and ethnicity of “Internet Applicants” What is an Internet Applicant? Individual submitted expression of interest in employment through the internet Employer considered individual for employment Expression of interest indicated basic qualifications Individual did not withdraw him/herself from consideration Hot Topics in Affirmative Action 1. Individual submitted expression of interest in employment through the internet or related electronic data technologies Rule applies to paper applications and all other applicants considered if the employer considers expressions of interest for the position via internet Difference between advertising a position on the internet and expressions of interest Broad Scope- Applies to email, resume databases, job banks, scanning technology, applicant screeners, and even resumes received by fax Hot Topics in Affirmative Action Internet Applicant Recordkeeping Rule 2. Employer considers the individual for employment in a particular position. Triggered if the employer “assesses the substantive information provided” in the expression of interest May establish protocol to refrain from considering expressions of interest not submitted in accordance with standard procedures (e.g. unsolicited resumes not submitted for a particular position) May use data management techniques such as random sampling or numerical limits, as long as the sampling procedure is appropriate Hot Topics in Affirmative Action Internet Applicant Recordkeeping Rule 3. Individual’s expression of interest indicates the basic qualifications for the position: Qualifications that the employer advertised or established in advance Basic qualifications must be objective (e.g. bachelor’s degree vs. bachelor’s degree from ‘good’ school) Basic qualifications must be noncomparative (e.g. three years experience vs. among top ten candidates in terms of years of experience) Make and maintain a record of the basic qualifications Hot Topics in Affirmative Action Internet Applicant Recordkeeping Rule 4. Individual did not remove himself or herself from the selection process prior to receiving an offer of employment: Includes express statement from applicant or “passive demonstration of disinterest” Declining an invitation for an interview Declining a job offer Repeatedly failing to respond to phone calls or emails regarding his or her interest in the job Can also be based on individual’s responses (e.g. willingness to travel) as long as consistent Hot Topics in Affirmative Action Internet Applicant Recordkeeping Rule Must solicit demographic information of Internet Applicants Preferred method of solicitation is voluntary selfreporting or self-identification Must maintain the demographic information separately from the resume or application that will be reviewed during the selection process - this should be communicated to applicants Hot Topics in Affirmative Action Disability Inquiries and Interaction with ADAAA Effective March 24, 2014—or whenever their AAP is next up for renewal following March 24, 2014—covered federal contractors will be required to invite applicants to voluntarily self-identify disability status at the pre-offer stage of employment. BUT, making pre-employment disability inquiries is unlawful under the ADA. Hot Topics in Affirmative Action Disability Inquiries and Interaction with ADAAA The EEOC has recently confirmed, however, that employers are not liable under the ADA “for an action that it is required to take by another federal statute or regulation.” HOWEVER, there is a significant legal risk if the voluntary invitation to self-identify disabled status is made available to applicants of employers not subject to the jurisdiction of the OFCCP. This is another reason why the analysis of coverage is so important. Veterans Several federal and state laws that affect the recruitment and hiring of veterans USERRA provides the broadest coverage Protects past and present members of uniformed services from discrimination in hiring and employment Requires employer to reinstate employees that were absent by reason of service, under certain conditions; employees must be restored to the position and benefits they would have attained if not for their absence due to military service Veterans Michigan Reemployment Protection Act Designed to strengthen the protections of USERRA as applied to Michigan employers Eliminates the USERRA exceptions to the duty to reemploy returning service members Other State Laws: Michigan statute permits public employees to add the time spent in military service to the period of employment Michigan statute affords returning employees the seniority they would have attained Veterans Michigan Veterans Preference Act Requires that honorably discharged veterans (who meet certain criteria) are given preference for appointment and employment with public employers. The Act provides that the veteran must be qualified for the job, be of “good moral character,” and a Michigan resident for at least two years The Act does not establish or define the strength of the “preference” Michigan Court of Appeals has said that the veteran’s qualifications do not need to be “equal” to non-veteran in order to trigger the preference, but veteran’s qualifications must be at least comparable Veterans Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) New Rules: New rules are designed to strengthen affirmative action requirements related to the recruitment and hiring of protected veterans, including disabled veterans Enforced by the OFCCP Protections are not limited to Vietnam era veterans, protects: “Special Disabled Veterans” Recently Separated Veterans (3 years or less); and Those who served on active duty during a war Veterans Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) New Rules: Set a benchmark for measuring success in recruiting and hiring veterans by adopting affirmative action goal Invite voluntary self-identification (remember earlier ADA warning) Retain, measure, and report data regarding the number of veterans that apply and number that are hired Find and use resources to reach out to and recruit protected veterans Brad Taormina Attorney at Law Hall, Render, Killian, Heath & Lyman, P.C. btaormina@hallrender.com DISCLAIMER: This information is not intended as legal advice or as a substitute for the particularized advice of your own counsel and should not be relied upon as such, as the advice appropriate for you will be dependent upon the particular facts and circumstances of your situation. The transmission or receipt of this information does not create an attorney-client relationship.