Plenary 2: Inter-professional Collaboration Between Medicine and Nursing This session will examine key issues and critical success factors for inter-professional collaboration between medicine and nursing through key learning from policy and theory, and at the coalface of education and practice Maurene McQuestion John Waldron Summary • Inter-professional collaboration between Medicine and Nursing in the Management of Patients Undergoing Radiation Therapy for Head and Neck Cancers • Radiation Oncology • Management of H&N Cancer With Radiation • Patients Journey and Inter-professional Collaboration Along This Journey • Inter-professional collaboration between Nursing and Medicine: literature and implementation of roles Radiation Oncology • Approximately 50% of patients with cancer require radiation treatment • Radiation treatment requires a considerable technical infrastructure (linear accelerators, simulators) and human resources (therapists, physicists, nurses, oncologists) • Radiation delivery centralized 38 cancer centers across Canada Radiation Oncology • 330 Radiation Oncologists in Canada • 200-300 new patients seen per Oncologist/year • 80,000 Canadians per year Head and Neck Cancer •5000 cases per year in Canada •2000 in Ontario •Oral cavity •Oropharynx •Larynx •Managed with radiation, surgery and chemotherapy •Most patients have radiation Background – PMH H&N Radiation Therapy Program • • • • 600 patients treated per year at PMH 80-100 on treatment at any one time 8 pairings of Radiation Oncologists and Nurse Case Managers 2 Advanced Practice Nurses – – Clinical Nurse Specialist Nurse Practitioner • Speech Pathologist, Clinical Dietician, Social Worker • • • 20 Radiation Therapists 10 Radiation Dosimetrists and Planners 4 Medical Physicists • Dentists, Surgeons, Medical Oncolgists, Radiologists, Pathologists Consultation Radiation Oncologist Nurse Case Manager 2 weeks Preparation Nurse Case Manager Radiation Therapists Dentistry Radiation Oncologist Medical Oncologist Admission Chemotherapy Feeding tube Supportive care 5 to 7 weeks Follow-Up Radiation Oncologist Nurse Case Manager APN** 5 – 10 Years Daily Radiation Therapists Weekly Radiation Oncologist Nurse Case Manager Advanced Practice Nurse (CNS/NP) PRN RD, Social work Admission Chemotherapy Feeding tube Supportive care 2 weeks 5 to 7 weeks 5 – 10 Years Daily Radiation Therapists Weekly Radiation Oncologist Nurse Case Manager Advanced Practice Nurse (CNS/NP) PRN RD, Social work Radiation Treatment • • • • Outpatient treatment Daily fractions Monday to Friday Over 5 to 7 weeks Patient remains supine in an immobilization device during 20 minutes of treatment • Examined weekly – Oncologist – Nurse Case Manger • Complex cases – Referred or self-referred To APN Acute Symptom Management Challenges – Pain – Dysphagia • Malnutrition • Dehydration • Aspiration – Nausea – Fatigue – Psychological Distress • • • • • Fear & anxiety Insomnia Depression Altered body image Social & financial issues – Infection • • • • Pneumonia Oral Sinus Soft tissues, febrile neutropenia Radiation Nursing Clinic •staffed by Nurse Case Mangers and APNs • regular and prn assessment of patients on treatment Collaborative Approach • Nurse Case Manager – – – – Works with the Oncologist in every clinic Meets new patients as they are initially seen Provides direct nursing care in the outpatient clinics Provides education and critical navigation in the period leading up to treatment – First line for patient contacts and queries • Advanced Practice Nurse – Run an independent clinic for patients on treatment – Triage their degree of involvement – Manages complex acute toxicity issues independently yet in collaboration with Oncologists – Development and dissemination of management expertise – Advancement of symptom management and survivorship program Increasing Treatment Complexity Increasing Treatment Toxicity • Addition of concurrent chemotherapy • Introduction of molecular targets agents • More intense radiation schedules – Hyperfractionation – Accelerated radiation • Survival benefit but at a cost – Increased acute side effects – Increased late effects Lessons Learned: Diversification, Specialization and Collaboration • Increasing both complexity and toxicity of treatments requires the diversification and specialization of patient care beyond traditional models • Specialization permits the advancement of expertise – Patient care – Research – Education • Advancement of expertise with associated inter-professional collaboration improves the patient experience and outcomes Collaboration “Collaborative practice is an inter-professional process for communication and decision making that enables the separate and shared knowledge and skills of care providers to synergistically influence the client / patient care provided” Way, Jones & Busing, 2000 Navigating the System H&N Cancer Diagnosis in community Referral to Cancer or Treatment Centre Consultations & Further Tests - CT, MRI, PET, medical oncology, dental, …… Treatment Decision 1 – 3 months acute recovery, intermediate recovery 6 months + Treatment 4 - 7 weeks Daily visits Mon – Fri Ambulatory +/- Hospital Admission Living with uncertainty - Wanting to return to normal - Creating a new normal Long term follow up Collaborative Practice • Interprofessional – Staff physicians, residents, clinical fellows • Radiation, medicine, surgery, psychiatry – Family physicians – Allied health – SW, RD, SLP, MRT, OT, PT, RT, Chaplain • Intraprofessional – Registered Nurses • Inpatient, ambulatory, community – Advanced Practice Nurses • • • • Clinical Nurse Specialists (CNS) Nurse Practitioners (Adult NP / Child NP / RNEC) CNS/NP Primary NP (PHCNP) Continuum of APN Roles CNS NP Integrated Role Domains Advanced Nursing Practice Professional development Organizational leadership Research Education Clinical Practice Role (Bryant-Lukosius, 2004) Expanded clinical functions requiring Extended Class (EC) License APN Roles in Cancer Care • Site based roles with high volume, high risk populations • Palliative Radiation Oncology Program / Rapid Referral Program • Rapid Diagnostic Clinic • Pain & palliative care • Community liaison clinics • Home Care / CCAC • Infectious diseases • Urgent care clinic • Wound care • Symptom management & supportive care Outcomes of APN Roles • Improve access, coordination & continuity of care • Improve patient and provider satisfaction • Prevent or reduce side effects and complications • Improve health, functional capacity, QOL and survival for high risk patient populations • Lower acute care costs - LOS, ER visits and readmissions • Improve uptake of EBP www.oapn.ca Concepts / Essential Elements of Collaboration • Sharing • Partnership • Responsibility and accountability • Interdependency • Coordination • Power • Communication • Process • Cooperation • Patient centred • Assertiveness • Autonomy • Mutual trust and respect D’Amour, et. al., 1999, 2005 APN-Physician Collaboration Experience of • Mutual trust and respect • Defined practice role • Maintains a nursing perspective • Lives a positive experience • Establishes collegial relationships Critical Success Factors for Interprofessional Collaboration • • • • • Collaborative skills Role clarity & understanding Clearly defined goals Support structures & resources Generation and culture Outcomes of Collaboration Good Poor • Engagement • Complementary practice • Improved patient outcomes and quality of care • Staff satisfaction • Fewer errors • Improved patient safety • Improved access to care • Reduced costs • Power dynamics • Poor communication patterns • Lack of role understanding • Conflicts due to varied approaches to care • Fragmentation in care • Patient & staff dissatisfaction • Delays in implementation of interventions • errors Challenges to Interprofessional Collaboration Discipline • Lack of understanding or role and scope of practice • Discipline based socialization, language & communication • Intergenerational & cross cultural professional workforce • Perceptions of power • Perceived competition Stolee, et. al., 2008; Way, et. al., 2000 Organization • Organizational structures & complexities • Workload • Documentation systems Education • Undergraduate programs • Access to IPE and mentorship Policy • Legislation & provider resistance to roles Examples of Collaboration PMH & H&N Site Group • PMH – – – – – – RN Case Manager / Physician clinics APN / Physician – Symptom Management Urgent care clinic (REACH) Radiation Nursing Clinic Smoking Cessation Program / SHL referrals Ambulatory Redesign Examples of Collaboration PMH & H&N Site Group • H&N – Feeding tube program – SDA-NDD-outpatient program – Nursing & resident education – Organizational Guidelines for the management of H&N cancer – Academic – research & publications – Retreat – implementation of NP role The PEPPA Framework 9. Determine Future Needs 3. Determine Need for a New Model of Care 2. Identify Stakeholders & Recruit Participants 1. Define Patient Population & Describe Model of Care 4. Identify Priority Problems & Goals to Improve Model of Care ROLE OF NURSING PROFESSION & APN COMMUNITY 5. Define New Model of Care & APN Role 8. Evaluate APN Role & Model of Care 6. Plan Implementation 7. Initiate APN Role Evaluation Plan Begin Role Development & Implementation Develop APN Role Policies & Protocols (Bryant-Lukosius & DiCenso, 2004) Provide Education, Resources & Supports Recommendations • Inter-professional Education – undergraduate & graduate • IP mentorship • Reduce barriers to practice, open opportunities for collaboration • Implement APN roles across the health care system based on assessment of gaps and health care needs • Improve collaboration between tertiary care centres & community