Attachment Update Divisions Provincial Roundtable May 31, 2012 Timeline *Program design *Prototype selection *Development funding June 2010 *Connect and strengthen *Practice payments using algorithm *Test My GP, refine definition *Evaluate *Research *‘Good enough’ definition *Engage CSC *Develop plan *Year 2 Implementation funding March 2012 *Year 1 Implementation funding March 2011 *Practice payments using algorithm *Research and finalize plans, implement *Engage docs, HA and local partners 2 Innovations to share • • • • • • • • • • • Practice Assessment Survey Integrated practice supports Practice payments and PIA Multidisciplinary grants Community survey of patients Community level gaps analysis Community engagement Primary care clinic with distribution focus Patient engagement Definition of attachment Patient confirmation process – primary care provider 3 Evaluating the Issue: Unattached Patients Prince George • Estimated unattached patient population: 15,000 • variation according to life circumstance and chronic conditions White Rock–South Surrey • 5 to 35% of population unattached: • Hospital discharges: 5-20% • ER: 10-35% Cowichan Valley • 5% (4,143) Unattached Patients • 40% (33,148) Poorly Attached Patients 4 Attachment Strategies: Enhancing capacity of the local primary care system: Practice coaching Recruitment and locum coverage Making coordination of care easier – technology, Integration Recognizing and rewarding longitudinal care provision • • • • Creating multidisciplinary care models • Stand-alone clinics with assessment and distribution functions • In-practice enhancement of non-physician providers • Enabling access to phychiatrist, pharmacist, other providers Improving health of population overall to reduce demand • Community-level collaboration with public health, municipalities 5 PGDoFP Strategic Directions VISION All citizens of Prince George will have access to quality, coordinated, sustainable, integrated, longitudinal care in an appropriately supported Primary Care Home that is integral to improving Quality of Life for all. S T R A T E G I C D I R E C T I O N S Providing and Supporting Access to Multidisciplinary Care Multidisciplinary care for patients who are unattached and require team-based care Timely and appropriate access to services, and active communication between the patient, the team, and the Primary Care Home Aligned and integrated with Northern Health’s services Developing and Supporting Excellent Primary Care Homes (PCH) Supporting Primary Care Homes to provide longitudinal, comprehensive, safe, team-based, measurable, quality care with an attention to relationships and diversity Empowering and supporting Family Physicians and their practice teams towards excellence by providing individualized assessment, coaching and ongoing support GUIDING PRINCIPLES MISSION Through innovation and engaging our skilled physician population we will be a leader in providing sustainable, quality, longitudinal care that is focused on the unique needs of individual patients and our community as a whole. • Increasing capacity in patient-centered Primary Care • Leading from within and fostering shared leadership • Meeting people where they are at, both physicians and patients Sustain a Strong Community of Family Physicians Attract and retain an adequate number of Physicians to meet the health and wellness needs of Prince George Strengthen the skills, knowledge, personal growth, and engagement of our Family Physicians Continue to build a dynamic, healthy, resilient, caring community of Physicians Reducing Demand Through Healthier Communities 2 0 1 2 2 0 1 5 Build upon the understanding that healthy communities ultimately ensure the most effective and appropriate use of health resources Building relationships with partners toward creating and maintaining a healthy community • Mentoring for continued improvement • Building consensus • Encouraging inclusiveness 6 Prince George - Attaching Patients Current activities • • • • • • Unattached patient clinic – opened May 2008 Inpatient Primary Care Program (for unattached patients) Managing ‘retirements’ Analysis of Practice Assessment Survey Data Recruitment Supporting practice effectiveness Next Steps • • • Primary health care clinic (will incorporate UPC) Opening July 2012 Increase support for practice effectiveness and capacity 7 Cowichan Initiatives Family Practice Hospital Support Program Cowichan Maternity Clinic Current Initiatives: Aboriginal Health Working Group Chronic Pain Working Group Provincial Attachment Working Group CVDFP Attachment Working Group Practice Coaching Locum Coordinator Warmland Health Services: Proposed Initiatives: Unattached Patient Services End of Life/Palliative Care Working Group Cowichan - The synergistic effect of taking a mixed approach… … allows the community to develop an overall vision and then implement portions of the vision as funding and resources allow. 9 White Rock-South Surrey - Attachment Strategies Increase Capacity & Support Strength of Attachment Develop &/Support Targeted Programs for Vulnerable Populations Increase Public & Patient Understanding of Attachment 10 White Rock-South Surrey 11 Results to Date WRSS: 2500 patients attached • 900 through 2 new doctors • 600 through PCAC PG: 3771 patients attached • Recruitment (3192) • Residential care (114) • IPC (465) Cowichan: 575 patients attached • Maternity clinic (133) • Hospital support program (21) • Locum program (421) 12 Risks and Challenges • No Physician Master Agreement, resulting in funding uncertainty • Administrative stability (staff turn-over) • Hospital care pressures • Physician burnout • Patient inflow • Unrealistic stakeholder expectations • Accommodating patient choice • Physician office space limitations • Difficulty recruiting new physicians to some communities • Difficulty staffing clinics 13 Thank you.... Questions? 14