Payment Reform To Achieve Better Health Care Susan Dentzer Editor-in-Chief Health Affairs Thanks Our Sponsors For Their Generous Support Of The September 2012 Issue And Today’s Briefing Jonathan Blum Deputy Administrator and Director, Center for Medicare Centers for Medicare & Medicaid Services Payment Reform To Achieve Better Health Care Sam Nussbaum, MD Executive Vice President, Clinical Health Policy and Chief Medical Officer WellPoint, Inc. A Tale Of Health Care In Our Nation “It was the best of times… Unprecedented advances in medical technology, treatments, and pharmaceuticals can improve population health It was the worst of times…” The state of public health, unsustainable health care costs, the quality of medical care delivered and access to services challenge clinical care and overall health From “A Tale of Two Cities” By Charles Dickens Challenges In The US Health Care System • Ranks last or next-to-last on: – Quality • Variation in quality, safety, outcomes and cost • Escalating costs/technology advancements • Aging population and increased chronic diseases • Lack of information and infrastructure for optimal care • Primary care shortage • Fragmented system – Access – Efficiency – Equity – Healthy lives* *The Commonwealth Fund – June 2010 Health Expenditures $4.48 Trillion 19.3% GDP $4,500 $4,000 $3,500 19.0% $2.57 Trillion 17.3% GDP 18.5% $2,500 18.0% $2,000 17.5% % GDP Billions $3,000 Average Annual Health Insurance Premiums and Worker Contributions for Family Coverage, 2001–2011 19.5% $1,500 17.0% $1,000 $500 $0 16.5% 16.0% 2008 version of the National Health Expenditures (NHE) released in January 2010 Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 2001-2011. The State Of US Population Health Key Drivers of Health Status Obesity 66% obese or overweight Physical Inactivity 28% inactive Smoking 23% smokers Contribution to Premature Death Genetic Predisposition Social Circumstances 15% 30% Environmental 5% Exposure 10% Health Care 40% Stress 36% high stress Aging 22% > 55 years old Behavioral Patterns Schroeder S. N Engl J Med 2007;357:1221-1228 Healthcare Costs Are Concentrated 23 Million Beneficiaries •Spending $1,130 each •Total Spending = 5% ($26 B) 16.1 Million Beneficiaries •Spending $6,150 each •Total Spending = 20% ($104 B) 7 Million Beneficiaries •Spending $55,000 each •Total Spending = 75% ($391 B) Meaningful Health Reform Requires A Focus On The Delivery System To Address Cost And Quality In Addition To Expanding Access And Coverage • • • • • Promote evidence based medicine; determine real-world outcomes; advance health care quality Align payment incentives for improved health outcomes Focus on prevention and management of chronic illness through coordination of care Improve effective use of drug therapies and new medical technologies; enhance patient and drug safety Engage patients/consumers in shared decision making and advance knowledge of value in health care services Hospitals And Physicians: An Evolving Landscape • Half of US physicians are employed by hospitals/ integrated delivery systems • Hospitals “lose” $150,000-$250,000 per year over the first 3 years of employing a physician • Hospitals absorb this loss to influence referrals to their specialists or to create ACOs Source: Robert Kocher, M.D., and Nikhil R. Sahni, B.S. N Engl J Med 2011; 364:1790-1793 and MGMA Physician Placement Starting Salary Survey; 2010 Report based on 2009 Data Insurers And Providers: An Evolving Landscape • $475M contribution to 5-hospital West Penn Allegheny •300 medical centers in 42 states; 240 worksite health-care facilities • This “affiliation” will enable West Penn to move from fee for service to salaries for physicians and offer incentives for quality and efficiency goals •Will provide urgent care, wellness programs, and physical and occupational therapy to 3 million Humana members near a Concentra center •United’s OptumHealth services unit acquires Monarch: 2300 doctors; 30+ urgent care centers; access to 20 hospitals in Orange County •Provides Medicare Advantage coverage and coordinated care for 54,000 people in California, Arizona and Nevada •OptumHealth: previously entered into management agreements of two California groups, AppleCare Medical Group and Memorial HealthCare Independent Practice Association •CareMore’s 26 Care Centers are models for integrated health care and include a variety of services including medical evaluations and diabetes care Invention Versus Innovation Discovery And Innovation Statins reduce cardiac deaths Anti-viral drugs transform HIV Screening and drugs improve cancer survival The Architecture For Innovation Improved Health Care and Lower Costs Payment Innovation Care Management Innovation Public Health Innovation Health Information Consumer Innovation Payment Innovation: Improving Value And Affordability Old Model New Model Reward unit cost Reward health outcomes and population health Inadequate focus on care efficiency and patient centeredness Lower cost while improving patient experience Payment for unproven services; limited alignment with quality Improve quality, safety and evidence Public And Private Payer Partnerships To Test And Accelerate Better Health, Improved Health Care And Affordability • • • • • Multi-payer advanced primary care practice model Pioneer ACOs Comprehensive Primary Care Initiative Partnership for Patients Health Care Innovation Challenge Level Of Integration Drives Payment Models Payment for Value Global payments/ budgets and shared financial “risk” Value-Based Reimbursement ACOs and Delivery System Integration Bundled Payments Patient Centered Medical Homes Physician and Hospital Pay for Performance Fee-for-Service Early Integration Integration of Care Delivery Fully Integrated The Race To Value-Based Care Key Principles for the Race: Start: Fee For Service •Primary Care is central •Commit to evidence-based medicine •Information at the point of care •Focus on health, prevention, risk reduction for chronic illness •Coordination of care Concerns Along the Way: •Attribution and more limited networks of care •Overuse of supply sensitive care increases revenue; optimized FFS revenue model •Payment shifting to private sector; will gain sharing overpower FFS •Acquisition of specialty practices drive revenue •Can “Big Medicine” reduce waste and drive efficiency Finish: Value-Based Care Medicare’s New Hospital Value-Based Purchasing Program Is Likely To Have Only A Small Impact On Hospital Payments Rachel M. Werner, MD, PhD Core Faculty, Center for Health Equity Research and Promotion, Philadelphia Veterans Affairs Medical Center Associate Professor of Medicine, University of Pennsylvania R. Adams Dudley, MD, MBA Professor of Medicine and Health Policy Assoc. Dir. for Research, Philip R. Lee Institute for Health Policy Studies University of California, San Francisco Support: Agency for Healthcare Research and Quality, Veterans Affairs Health Services Research and Development Summary Of Key Findings If CMS’ new hospital pay-for-performance (PFP) system had been in place in 2009… • 65% of hospitals would have seen payment changes of less than ¼ of 1% • Just over 5% of hospitals would have payment change over ½ of 1% — 71 hospitals (2.4%) would have earned bonuses of >½ of 1% (average bonus ~$55,000) — 90 hospitals (3.0%) would have had losses greater than ½ of 1% (average loss ~$125,000) — Only 8 hospitals nationwide would have seen payment changes of more than 1.5% Is ¼ of 1% Enough Incentive To Change Behavior?: Comparison To Other Markets Coupon value = 13-36% of purchase price Source: Google search “coupon”, click first link Is ¼ of 1% Enough Incentive To Change Behavior? Comparison To Other Markets Coupon value = 11-44% of purchase price Source: Google search “coupon”, click first link, then “health care” tab Conclusions • Like most private insurance PFP programs, the magnitude of the incentive CMS is offering is much lower on a percentage basis than the magnitude of incentives used to change behavior in other industries • Until performance becomes a more highly weighted determinant of pay, the payment system is unlikely to stimulate providers to improve quality or efficiency If Music Were Like US Health Care • Observations – CMS must contract with any willing provider – the vast majority of CMS’ payment is based on the number of units produced, not the quality or efficiency of care • So, if music were like US health care... – CMS would have to contract with me (not just people like the Beatles, Maria Callas, the Chicago Symphony Orchestra) for record albums – I could expect to get ~99.75% of what the Beatles do for each album I produced – Since CMS doesn’t limit how many albums I can produce, my income from CMS could be near that of the Beatles The Lessons Of Medicare’s Prospective Payment System Show That The Bundled Payment Program Faces Challenges Stuart H. Altman, PhD Sol C. Chaikin Professor The Heller School for Social Policy and Management Brandeis University The Medicare Prospective Payment System (PPS): First Bundled Payment System • Changed Medicare Hospital Payment System – Ended Fee-for-Service Payments Based on Cost of Care – Paid Hospitals Based upon Illness of Patient • Used Diagnostic Related Grouping System (DRGs) to Categorize Patient Illness • Used National Data (Not Hospital-Specific) to Determine Resource Use Per DRG • Allowed Medicare To Pre-Determine How Much It Would Spend for Hospital Care The Medicare Prospective Payment System (PPS): First Bundled Payment System • PPS Only Included Hospital Services – Current Bundled Payments Include Physician Services and Post-Acute Care • PPS Required a Number of Important Adjustments: Extra Payments For: Excluded: Teaching Hospitals Children High Labor Cost Areas Psychiatric Most Rural Hospitals Critical Access Hospitals Long-Term Hospitals PPS Overpaid Hospitals In Early Years: Later Years Extra Payments Repaid Helped Hospitals Learn How To Restructure Care Without Tight Budget Constraint SOURCE: ProPAC and MedPAC Reports Lessons of PPS for Bundled Payments • Might Be Better to Limit Savings for Government in Early Years • Cannot Use Same System for All Geographic Areas or Types of Hospitals • Requires Changes over Time • Bundled Payments Will Require Hospitals to Coordinate Care With Physicians and Post-Acute Care Facilities • Need to Link Medicare Payment System to Payment Methods Used by Private Insurance • Future Bundled Payments May Need A Budget Constraint Similar to DRGs Medicare Post-acute Care Payment Reforms Have Potential To Improve Efficiency But May Need Changes To Cut Long-run Costs David C. Grabowski Peter Huckfeldt Neeraj Sood Jose Escarce Joseph Newhouse Background And Motivation • Medicare spent $58 billion on postacute care (PAC) in 2010 – Value of services within/across four PAC settings is unclear • ACA changes what and how Medicare pays for PAC • What can experience with adoption of PAC prospective payment systems (PPS) tell us about expected changes under the ACA? PPS Changed Both Generosity And Method Of PAC Payment • Lowered short-term utilization/costs but no change in long-run growth Medicare SNF Expenditures $20,000 PPS $15,000 $10,000 $5,000 05 20 03 20 01 20 99 19 97 19 95 19 93 19 91 19 89 19 87 19 85 19 83 19 81 $0 19 Dollars in Millions $25,000 Implications Of Short-run Decline In PAC Costs Under PPS • Generally no patient selection • Did not affect mortality or readmissions • Mixed evidence of substitution across settings PAC Payment Changes Under The ACA • Large decline in PAC payment levels – Should lower PAC utilization with no major increase in readmissions/ mortality – Other outcomes? • Bundled payment/ACOs demos – Should lead providers to eliminate less efficient PAC services • Bending the long-run cost curve? INNOVATION PROFILE Global Budget Pilot Project Among Provider Partners And Blue Shield Of California Led To Savings In First Two Years Paul Markovich President and Chief Operating Officer Blue Shield of California Sept. 7, 2012 4 Goals Launched pilot ACO with Dignity Health and Hill Physicians in January 2010 for 41,000 CalPERS employees and dependents 4 goals: 1. Deliver $15.5M savings to CalPERS 2. Grow membership 3. Maintain or improve the quality of health care 4. Create a sustainable model for expansion Approach Developed an annual global budget with all parties sharing upside and downside risk 5 tactics: 1. Improve information exchange (trust) 2. Coordinate processes such as discharge planning 3. Eliminate unnecessary care 4. Reduce variation in practices and resources 5. Reduce pharmacy costs Results 2010: • $15.5M in savings to CalPERS ($20.5M total savings) • Major reductions in readmissions, inpatient days, inpatient stays of 20 or more days and ALOS Results validated by Milliman 2010-11 combined : • $37M in savings to CalPERS • CAGR for PMPM costs was ~ 3% vs. ~7% for everyone else Why A Global Budget Model Works • Creates financial alignment for the healthy and unhealthy • Easy to implement without complicated budget analytics or changes in payment methods • Partners can quickly identify clinical and cost “hot spots” • Customer gets immediate, visible premium relief Conclusion Global budget with risk share: • Aligns incentives among independent hospitals, doctors and payers so that each party can share in the risk of their collective performance • Enables clinical and financial integration that supports more timely and effective care • Is proven -- has gotten meaningful results over multiple years • Is replicable and scalable – Blue Shield now has 8 ACOs and >100,000 members in this model Beyond Capitation: How New Payment Experiments Seek To Find The ‘Sweet Spot’ In Amount Of Risk Providers And Payers Bear Austin Frakt and Rick Mayes Financial Risk By Payment Type Authors’ adaptation of a figure in Averill et al. J Ambul Care Manage. 2010;33(1):2–23. Omitted are paying physicians by salary (like the VA) and providing an institution with a budget for many or all patients. FFS is fee-for-service. The Design And Application Of Shared Savings Programs: Lessons From Early Adopters Joel S. Weissman Michael H. Bailit Guy D’Andrea Meredith B. Rosenthal Shared Savings Arrangements • A cornerstone of new payment models under Obama health care reform, and spreading rapidly among public and private payers • An incremental approach toward accepting full risk and global payments • Details affect size of distribution Findings - The Devil In The Details • “Sharing” is not necessarily equal • Characteristics vary across programs • Complicated formulas involving savings thresholds, minimum panel sizes, exclusions, starting points, and attribution • It’s not just about the money – the use of quality “gates” and “ladders” For more detail, also see: Bailit & Hughes, Key Design Elements of SharedSavings Payment Arrangements. Commonwealth Fund, 2011 Principles And Recommendations Group together similar small practices Risk adjustment where appropriate Sliding scales to distribute savings Prefer multi-payer initiatives and aligned measures and incentives • Transparency and education • Pilot programs are different • Practice support and data sharing • • • • Many Large Medical Groups Will Need To Acquire New Sills And Tools To Be Ready For Payment Reform Robert E. Mechanic September 7, 2012 2010 Patient Revenue By Contract Type FFS-based Risk-based Source: Self-reported survey data from 21 CAPP medical groups. 2010 PCP Compensation Method FFS-based Risk-based Source: Self-reported survey data from 21 CAPP medical groups. Medical Group Data Management Percent of Groups Reporting “Fully Implemented” Source: Author’s analysis of self-reported survey data from 21 CAPP medical groups. Medical Group Patient Management Percent of Groups Reporting They are “Far Along” Source: Author’s analysis of self-reported survey data from 21 CAPP medical groups. Payer-Provider Collaboration Reduced Use And Improved Quality In Maine Medicare Advantage Plan Dr. Thomas Claffey, MD President, InterMed Medical Director, NovaHealth Care Management • Thesis: Population based care management, by members within a primary care team, informed by an electronic health record, supported by an information system and analytic talent will improve health and lower cost. Provider / Payer Relationship • Recognition of the mutual interests, complimentary contributions and a collaborative approach facilitate the delivery of high value patient centered care. Design A. Identify Population (i.e. reconcile roster/panel) B. Collaboration with Aetna care management team C. Assign each patient to a physician assistant or nurse practitioner from their primary care providers team D. Stratify patients by intensity of need Design (cont.) E. Carefully track clinical quality metrics and identify potential gaps in care F. Monitor inpatient census to facilitate safe transition from hospital to home (avoid readmissions) G. Analyze cost data to inform potential future improvement efforts Needed For Success: A. Support from health plan B. Electronic health record C. Buy in from doctors D. Dedicated time for NP/PA’s E. Data capture and analysis inside the medical practice Contributes To Success: A stable patient cohort increases the chances for success. Translated: Practice based care management delivered in the context of a highly effective, trusted, proactive care team, with a focus on providing access, results in long term relationships which increases the likelihood of success. Optimistic Outlook: The success of this type of model will lead to expansion to other populations and ultimately affect the way other payers pay for care. Fee-For-Service Will Remain A Feature Of Major Payment Reforms, Requiring More Changes In Medicare Physician Payment Paul B. Ginsburg, PhD President Center for Studying Health System Change Early Results From Medical Home Pilots Health Affairs Briefing “Payment Reform To Achieve Better Health Care” September 7, 2012 WellPoint, Inc. Medical Home Participation PCMH States All Payer Members/ Patients WellPoint* Fully Insured WellPoint* ASO Physician Participation 20,000** 6,200 None 58 30,000 10,000 3,500 73 39,931 17,335 15,564 250 Colorado New Hampshire New York *WellPoint refers to its affiliated health plans’ participants **There were 100,000 patients in the practices; financial and quality results are based on 20,000 funded by payers Source: Colorado, New Hampshire and New York Medical Home Pilots and WellPoint Data. Preliminary Utilization Results from Colorado Pilot 20% 15% 10% 5% 0% -5% -10% -15% -20% Acute IP Admissions/1000 Base period: July 2008 through June 2009 Post period: July 2010 through June 2011 Source: WellPoint Internal Analysis ER Visits/1000 Percent Change from Baseline PCMH Control Group Specialty Visits/1000 Colorado: All-Payer Quality Results (preliminary) June 2009 through December 2011 Source: Self reported from physicians’ practices in the Colorado medical home pilot. New York Medical Home and Control Group Comparison PCMH vs. Non-PCMH Outcomes 100% 90% 80% PMPM Calculation PCMH NonPCMH Difference Pediatric $210.06 $229.86 -8.62% Adult $546.26 $638.87 -14.50% 82.10% 77.70% 72.50% 70% 64.60% 60% 50% HbAic Testing* *p=.001 Emergency Department utilization for PCMH and non-PCMH cohorts PCMH Results are from Calendar Year 2009 Source: HealthCore Analysis Appropriate Antibiotic Prescribing* Non-PCMH Risk Adjusted PMPM Patient-Centered Primary Care Aligning economic incentives and providing tools for success Value-based reimbursement • Fee Schedules • Coordination fees • Shared savings Expanded access, i.e. alternatives for visits “after hours,” virtual visits Payment for care management Exchange of meaningful information, i.e. identifying high risk individuals Horizon’s Patient-Centered Medical Home Program Shows Practices Need Much More Than Payment Changes To Transform Urvashi B. Patel, PhD, MPH Carl Rathjen, MPA Elizabeth Rubin, MPA September 7, 2012 National Press Club, Washington, DC Diabetes Medical Home Began 2009 Number of Practices 33 Attributed Patients 5,000 Monetary Resources • • • • • Non-monetary Resources Results Support NCQA PCMH recognition process Continue fee-for-service PMPM care coordination payment Annual outcome-based payment Data exchange • 33 of 35 practices recognized as medical homes by NCQA • Few practices met quality goals • Overall costs decreased for patients compared to the comparison group, but not enough to cover upfront costs of implementing the medical home program Enhanced Medical Home Program Began January, 2011 Number of Practices Attributed Patients Monetary Resources Non-monetary Resources Early Results 8 24,000 • Continue fee-for-service • PMPM care coordination payment • Annual outcome-based payment (quality and utilization) • Data exchange • Population care coordinators (Horizon nurses) • • • • • • 8% higher rate, improved HbA1c control 6% higher rate, breast and cervical cancer screenings 12% lower cost of care, per member per month 26% lower rate, emergency room visits 25% lower rate, hospital readmissions 5% higher rate, use of generic prescriptions Current Medical Home Program Began January, 2012 Number of Practices Attributed Patients Monetary Resources 48 154,000 • Continue fee-for-service • PMPM care coordination payment • PMPM subsidy to support care coordinators • Annual outcome-based or shared savings payment (quality, patient experience, utilization/cost of care) Non-monetary Resources • • • • • • Results Enhanced data exchange/care plan tool Population care coordinator education program Patient engagement materials Medical Home Playbook Learning network Not Available until 2013 Conclusions • Through strong provider/health plan collaboration, a new payment structure and incentive approach for primary care providers must be developed to support the establishment and expansion of high-performing medical homes. • The new approach must develop and support both monetary and non-monetary incentives focused on improving care coordination and quality, but also the transformation of the practices themselves. • It is critical that we find a sustainable payment and care model that can support the additional personnel and infrastructure required to successfully deliver effective and efficient care within the medical home. Colorado’s Patient-Centered Medical Home Pilot Met Numerous Obstacles, Yet Saw Results Such As Reduced Hospital Admissions Authors: Marjie Harbrecht, MD Lisa Latts, MD Multi-Stakeholder Pilot • One of the first in the nation - voluntary • Three year pilot – Included 6 health plans, 16 primary care practices, others • Blended reimbursement model – FFS, Care management fee (PMPM), P4P • Over 100,000 patients involved – 20,000 included in blended reimbursement • HealthTeamWorks – convener/practice coaches • Harvard researcher as formal evaluator – Final evaluation in process Implementation challenges Health Plans • • • • • • Antitrust and distrust - required neutral “negotiator” Engaging self-funded groups - penetration Administering blended reimbursement Data critical – to manage and achieve goals Preferred Provider Benefit Plans (PPO) Greater transparency – quality and pricing Practices • • Need support to transform care – coaching/shared learning Complex care managers – Integral part of practice team or shared among multiple practices – Able to work with all patients, regardless of plan Success is Achievable • Preliminary Results Positive – – – – Infrastructure and quality metrics improved Significantly reduced ER Visits and hospital admissions (multiple chronic conditions) One payer: ROI 250 – 400 percent Patient and provider satisfaction • BUT need strong commitments, culture change and collaborative efforts on multiple fronts – Need all players at table including ASO employers – Agree on definitions, measures and target goals, data - avoid TOP DOWN approach • Payment – Sufficient upfront funding to build new infrastructure – Incentives to drive outcomes and sustain initial efforts – Reduce Fee-for-Service ratio to allow panel management • Data to help practices drive improvement – Actionable, complete, timely, collated in consistent format, risk stratified, and sortable Conclusions • PCMH is a critical strategy to improve quality, manage rising costs and improve satisfaction – Foundation for ACOs / Integrated Community Care • Period of discovery – Need to continuously improve on these models • Transformation is hard - will take time, resources and patience – Culture change for many • Investment in our future – Several plans and practices moving forward (i.e., CPCI) • Greater risk to continue status quo • Can't afford to keep starting over Reference Pricing As An Employer & Insurer Strategy For Cost Control James C. Robinson Leonard D. Schaeffer Professor of Health Economics Director, Berkeley Center for Health Technology University of California, Berkeley What Is Reference Pricing? – Insurer/employer establishes a maximum benefit limit for each product or procedure, and pays provider up to that benchmark. The employee/patient pays the difference between that benchmark and the price actually charged by the provider. – Patient payments above reference price limit do not count towards deductible or annual out-of-pocket maximum. – Reference pricing is applicable to services that exhibit wide range in prices but only narrow range in quality, as insurers/employers do not want to be accused of channeling to low quality options – The wide range in prices comes from market consolidation and aggressive pricing strategies by providers in the face of historical indifference by patients to price differences CalPERS Reference Pricing For Orthopedic Surgery (Limit=$30,000) Safeway Reference Pricing For Colonoscopy (Limit = $1,250) Range of Prices Paid by Safeway for Colonoscopy in Three Markets, plus Reference Price Limit Established in 2010 $6,000 $5,984 $5,000 $4,571 $4,000 $3,508 $3,000 MIN MAX $2,000 $848 $1,000 $1,386 $443 $Houston Source: Safeway Health San Francisco Portland, OR Safeway reference price set at $1,250 Centers Of Excellence (COE) – Insurer/employer contracts with one hospital nationally (or one in each region) for particular procedures. Insurance benefits for employees are structured to favor use of those facilities – Blue Shield of California (orthopedic surgery): One COE in each of 16 regions – Lowes self-insured (interventional cardiology): One COE nationally (Cleveland Clinic) – COE strategy limits consumer choice but offers insurer/employer greater leverage to improve quality and cost performance by providers – Similar goals with less cost sharing but less consumer choice, compared to reference pricing Conclusion • There exists considerable variation in prices, unrelated to product and provider quality • Insurer/employer contracting leverage is limited due to market consolidation • Reference pricing is an increasingly popular and effective benefit design innovation • “Defined contribution” applied to the product or procedure (rather than to the health plan) • Drugs, lab tests, imaging, routine surgery Wide Variation In Episode Costs Within A Commercially Insured Population Highlights Potential To Improve The Efficiency Of Care Philip Ellis Center for Health Reform & Modernization UnitedHealth Group Data and Methods • Data drawn from “Premium Designation” program used to assess physician performance on quality and efficiency • Uses claims for UnitedHealthcare’s commercial insurance plans – employer and individual market • Covers nearly 250,000 doctors in 21 specialties (including primary care) across 41 states, mostly for 2007 and 2008 • Measures allowed costs, not billed charges, including covered costs and out-of-pocket expenses • Episode costs calculated using Optum’s Symmetry groupers, with differing levels of complexity/severity • Uses more than 300 evidence-based quality measures; Quality Successes / Opportunities = Quality Score • Data aggregated by Hospital Referral Region (HRR) Results • 43% of physicians designated for quality and efficiency; they had 14% lower costs, on average • Episode costs varied widely across procedures: – For selected major procedures – such as knee and back surgery – costs varied by a factor of about 2.5 – For common chronic conditions – such as asthma and diabetes – costs varied by a factor of about 15 • Episode costs also varied across markets, but some markets had much higher cost variability • Across markets, little or no correlation between median episode costs and quality scores (among physicians providing higher-quality care) Variation Across Markets in Episode Costs and Care Quality for Cardiac Catheterization (Diagnostic) 100% 98% 96% Market Quality Score 94% 92% 90% 88% 86% 84% 82% 80% $2,000 $4,000 $6,000 $8,000 $10,000 $12,000 $14,000 Median Episode Costs in Market Note: Data includes only physicians designated as providing higher-quality care. $16,000 Implications/Next Steps Broad implications for reforms: • Improve quality measures • Share data to assess performance • Tailor payment reforms – one size does not fit all • Help providers succeed under new models with support and tools Framework To Guide Government’s Role In Payment And Delivery System Reform Neeraj Sood and Aparna Higgins Background • Widespread private sector payment and delivery system reform efforts – Alternative Quality Contract (Chernew et al. 2011, 2012 ) – Accountable Care Models (Higgins et al. 2011) • Public sector payment and delivery reform – Affordable Care Act Public Sector Efforts • Several programs launched by Medicare – Advanced Primary Care Demo – Comprehensive Primary Care – Medicare Shared Savings Program – Bundled Payment • Success depends on interactions of public-private efforts Framework For Government’s Role • Promote an efficient high-quality health care system • Balance benefits and costs • Consider “spillover” effects • Ensure level playing field Government’s Role • Calibrate approach based on scope and maturity of private sector efforts • Advancing research on methods – Measures and attribution – Benchmarks and tools • Rapid Cycle dissemination on what works Large Employers That Have Lived Through Transformation Say Payment Reform Alone Won’t Cut Costs And Reengineer Care By Martín J. Sepúlveda and Helen Darling Challenges to payment reform and transformation • Prices in health care – level, variation, transparency • Complexity and waste in processes in health care organizations • Work context in health care organizations – people: leadership, skills, communication, performance, pay – culture: values, beliefs, behaviors, attitudes – process: what, how, where, when and by whom – technology and information Price variation, transparency, = quality • Importance to employers: – largest contributor to cost increases – can’t negotiate well for insurance coverage – employees can’t make use choices efficiently • Variation Between States* – 147%-210% private inpatient payment rates to hospitals as % Medicare Variation Within States** – 300%-600% variation in hospital prices for numerous diagnoses (Mass.) *: Ginsburg, “Wide Variation in Hospital and Physician Payment Rates Evidence of Provider Market Power,” Center for Studying Health System Change Research Brief No 16 2010. **http://www.mass.gov/eohhs/docs/dhcfp/cost-trend-docs/cost-trends-docs-2011/health-expenditures-report.pd Price variation: transnational Service (US$) Cost* (US$; 25 and 95%tile) Medical Tourism** (US$) Cost/Hosp. Stay 7,707 Canada 14,427 US (4,001; 45,902) India CA Bypass 4,525 Angioplasty 12,581 New Zealand 29,055 US (18,266 – 60,448) US CA Bypass Normal Delivery 1,336 2,997 India Hip R. MRI Imaging 874 1,009 France US (2,380 – 4,848) Switzerland US (509-2590) *International Federation Health Plans 2010 Report US Hip R. 67,583 4,308 38,017 IBM Great Company Transformation CUSTOMERS (Customer-driven) • client focused: problems, priorities, EMPLOYEES Become the employer of choice: World-class management team Learning and skills Culture that prizes knowledge, expertise & problem solving Flexibility Access to opportunity competitors, strategies • Competitor and industry insight • Innovation that matters to clients • Trust, ethics and integrity Value(s) PROCESS AND TECHNOLOGY • Re-engineer • Measure and continuously improve • Innovate • Automate, locate • Optimize: structure, capacity • Become the premier e-business • Uphold the highest standards of ethical business conduct Brand Performance based pay CULTURE • Re-invigorate our core values • Collaboration, Teaming and Learning • Communities value knowledge, experience and involvement of IBMers • Expanded commitment to diversity Waste and Work Context Key To Transformation Workforce Supply Chain Hospitals Leadership Product Training Skills Pay Rewards Performanc e Assessment Communicatio n Modified after P. Gabow MD; IBM Capacity Services Payment Operations and Revenue Clinical care Process People Building and Assets Technology Assessment Diffusion Culture Learning Improvement Collaboration Transparency Measurement Medical Devices and Equipment : LEAN, Engineering 5S Projects Year Total Supply/R&M From 2005 Total Savings From Black Belt From 2005 2005-1Q2011 $2,99,696 $36,692,627 P. Gabow MD MACP, CEO, Denver Health, ABIM-F 2012, July 30, 2012 Policy Recommendations 1. Efficiency-related: Federal support for industrial engineering application for small and medium sized health care organizations - “extension services” concept as for medical home and information technology - financial incentives 2. Waste and work context: Federal research support for organizational change, culture and labor compensation systems for high performance in health care organizations - total rewards approaches for compensation - adoption of new models of professionalism in health care incorporating resources stewardship -PCORI and AHRQ potential funders How Should Physicians Be Paid? How Geisinger Structures Its Physician Compensation To Support Improvements In Quality, Efficiency, And Volume Thomas Lee, MD Partners Community HealthCare Inc. Context • Payment reform needs to be followed by delivery system reform • Clinicians need to collaborate to integrate care, reduce waste, and improve outcomes • Still … fee-for-service remains dominant payment system, and most of US medicine is not sufficiently organized for alternatives Geisinger MD Compensation System • 20% variable compensation, paid every six months • 80% base compensation set based on “expected performance” – Goal: 60th percentile for wRVUs and for overall compensation • Variable compensation based upon: – Strategic, quality goals for specialty – Some beyond control of individual MD – wRVUs in last six months • No direct financial incentives for cost reduction Is It Working? • Quality and efficiency is improving – Faster than rest of region – Implication: Relative modest amounts of money needed to drive improvement • Shorter term practical goals being met: – Growth – Low turnover – Sufficient margin to pursue mission Health Affairs Thanks Our Sponsors For Their Generous Support Of The September 2012 Issue And Today’s Briefing