Should We Curb the Curbside? Marisha Burden, MD Chief of Hospital Medicine Denver Health Medical Center Assistant Professor of Medicine University of Colorado School of Medicine Curbside View Formal Evaluation Curbsides Curbsides – Previous Studies Quantity requested Subspecialties consulted Types of questions asked Time spent MD perceptions Curbsides Hypotheses INCOMPLETE INFORMATION DURING CURBSIDE INCORRECT INFORMATION DURING CURBSIDE DIFFERENT ADVICE/RECS W/ FORMAL CONSULT Methods Denver Health Prospective Cohort 1 Year Intermittent 18 Hospitalist Physicians Definitions Consulting provider asked for advice, suggestions, opinions Did not ask hospitalist to see patient Excluded: Administrative, patients already being seen by hospitalist Curbsides – Our study “Consultee” Hospitalist B – “Official Consultant” Hospitalist A – “Curbside physician” Formal Consult Methods Curbside consults neither solicited, discouraged Requesting providers not informed of study or debriefed Analysis: Chi Square Results 215 Study days 50 curbside consults 3 Formal consults declined 47 consults with both curbsides + formal consults Requesting Service 25 45% Number of curbsides 20 15 19% 10 17% 11% 5 8% 0 Psychiatry ER Ob/gyn Neurology Other Requesting Provider 30 53% 25 Consults (N) 20 15 10 17% 19% 11% 5 0 Resident Intern Attending Other Consultative Concern 35 30 **Consults could be listed in more than 1 category** 62% Consults (N) 25 43% 20 15 28% 21% 10 9% 5 0 Treatment Evaluation Discharge? Diagnosis Lab Medical Issue 30 57% Consults (N) 25 49% 20 36% 15 10 19% 17% 13% 5 0 13% **Consults could be listed in more than 1 category** Number of Questions Asked 30 55% 25 Consults (N) 20 15 10 28% 17% 5 0 0 to 2 3 to 5 >5 Advice Given 30 55% 25 45% Consults (N) 20 15 10 5 0 Same Advice Different Advice Management Changes 30 60% 3rd Reviewer 29/47 (62%) Consults (N) 25 20 Major: 10 (36%) 40% 3rd Reviewer agreed in 24/28 (86%) 15 10 Minor: 18 (64%) 5 0 No change Change Curbside Sufficient? 35 30 3rd Reviewer agreed 17/18 (94%) 62% Consults (N) 25 38% 20 15 10 5 0 Curbside Sufficient Curbside Insuffient Information Accuracy 30 Consults (N) 25 49% 20 51% Incomplete & Inaccurate: 5 (21%) Incorrect: 8 (33%) 15 10 Incomplete: 11 (46%) 5 0 Accurate and Complete Inaccurate or incomplete Advice Given 20 18 16 Information Accurate and 70% Complete N=23 Information Inaccurate or Incomplete N=24 79% Consults (N) 14 P <0.001 12 10 30% 8 21% 6 4 2 0 Same Different Same Different Management Changes 25 Consults (N) 20 Information Inaccurate or Incomplete N=24 Information Accurate and Complete N=23 74% 92% Major: 45% P <0.0001 15 10 26% Minor: 55% 5 Minor: 100% Major: 0% 8% 0 Same Different Same Different Sufficiency of Curbside 25 91% Consults (N) 20 Information Accurate and Complete N=23 Information Inaccurate or Incomplete N=24 P <0.0001 15 10 67% 33% 5 9% 0 Yes No Yes Curbside Sufficient No Examples – Management Changes MINOR MAJOR Post Hoc Analysis Association No Association • • • • • Consulting Service Consulting Provider Medical Issue Number of questions Whether curbside was felt to be sufficient • Consult issue Strengths 1st prospective study 18 Hospitalists Excellent 3rd Party Agreement Conducted over 1 year Weaknesses Small N (50) Teaching hospital Urban safety net hospital Hawthorne Effect Conclusions Curbside consults are associated with considerable RISK that the advice provided and the resulting management decisions made are incorrect. Investigators Marisha Burden* Ellen Sarcone* Angela Keniston Barbara Statland Julie Taub Rebecca Allyn Mark Reid Lilia Cervantes Sarah Stella *Co-Principal Investigators Gaby Frank Nick Scaletta Smitha Chadaga Nancy Maller Margherita Mascolo Jeff Zoucha Mary Maher Rick Albert Questions? Marisha.Burden@dhha.org