Quality health plans & benefits Healthier living Financial well-being Intelligent solutions Aetna Open Access® Managed Choice® POS for Our healthy: Health care built around people USA Networks Membership Medical Management Health Information Technology International Presence Our commitment to the employees and family members of Great Lakes Behavioral Health is more access, more choice and more information concerning their health care benefits. >Over 1 million health care professionals >580K primary care doctors & specialists >5400 hospitals 22.7 Million medical members 14.5 Million dental members 14.1 Million Pharmacy Members Wellness Programs Disease Management Programs Aetna Navigator℠ Aetna Mobile Medquery Powered by the CareEngine® Over 71K health care professionals worldwide More than 445,000 international members Operations in Europe, Asia, Africa & the Middle East 2 2015 Benefit Plan Offerings Plan Type Benefit Highlights Aetna PPO 1 Aetna PPO 2 Aetna PPO 3 Aetna PPO 4 MC OA $250 MC OA $500 MC OA $1,000 MC OA HDHP Out-ofNetw ork In-Netw ork Lifetime Maximum Out-ofNetw ork In-Netw ork Unlimited Out-ofNetw ork In-Netw ork Unlimited Unlimited Out-ofNetw ork In-Netw ork Unlimited Deductible Individual $250 $500 $500 $1,000 $1,000 $2,000 $2,000 Family $500 $1,000 $1,000 $2,000 $2,000 $4,000 $4,000 100% aft Ded 80% aft Ded 90% aft Ded 70% aft Ded 90% aft Ded 70% aft Ded 100% aft Ded 80% aft Ded $500 $3,000 $1,500 $5,000 $2,000 $6,000 $2,000 $3,500 $1,000 $6,000 $3,000 $10,000 $4,000 $12,000 $4,000 $7,000 Primary $25 80% aft Ded $25 70% aft Ded $25 70% aft Ded 100% aft Ded 80% aft Ded Specialist $40 80% aft Ded $40 70% aft Ded $40 70% aft Ded 100% aft Ded 80% aft Ded 100% (Not Subject to Ded) 80% aft Ded 100% (Not Subject to Ded) 70% aft Ded 100% (Not Subject to Ded) 70% aft Ded 100% (Not Subject to Ded) 80% aft Ded 100% aft Ded 80% aft Ded 90% aft Ded 70% aft Ded 90% aft Ded 70% aft Ded 100% aft Ded 80% aft Ded Coinsurance Maximum Out-of-Pocket Individual Family Office Visits Preventive Care Hospitalization Services Emergency Room $150 (Waived if Admitted) $150 (Waived if Admitted) $150 (Waived if Admitted) Generic $10 $10 $10 Preferred Brand $25 $25 $25 Non-Preferred Brand $40 $40 $40 Mail Order 2 X 2 X 2 X 100% aft Ded Prescription Drugs 100% aft Ded 3 Network Provider collaboration and network contracting Nationally and in Western Pennsylvania 4 Network Our network strategy offers choice, while driving the outcomes you need. Broad national network Complete Western PA network Efficiency Quality Savings 5 Transforming the market – complete provider access with more choice for Aetna members Inpatient Outpatient Inpatient Allegheny Health Network Professional Allegheny Health Network Ongoing long term contract until Oct 1,2017 UPMC Health System Outpatient Professional UPMC Available in-network July 1, 2011 Contract through December 31, 2017 6 Information is Power Consumer Tools and Member Experience 7 Aetna Navigator® With Aetna’s secure member website*, members can better manage their health and benefits with easy online access to: Claims, Balances, and eligibility information ® Find a Doctor with DocFind www.aetna.com/docfind Personal Health Record and Health History Report Health Assessments through Simple Steps To A Healthier Life ®** Doctors’ Rates, Medical Procedure by Facility Cost Tool, Estimate the Cost of Care Hospital Comparison Tool Price-A-Drug*** ® Health information with SmartSource** and Aetna InteliHealth * Available to members with Aetna benefits. An Aetna medical or Aetna dental plan is not required. ** Availability varies by plan *** Aetna pharmacy required 8 Innovative online tools Meet your employees at teachable moments We provide your employees with the online tools they need to shop around, make informed decisions and become smarter consumers Aetna Navigator Our transparency tools are the first in the industry to: Ask Ann Price A Drug MPE SmartSource calculate personalized cost estimates based on claim adjudication logic (Member Payment Estimator) provide physician price, clinical quality and efficiency information offer site-specific cost information for hospitals and other facilities DocFind PHR www.aetnatools.com 9 10 Estimate the Cost of Care tool • Available to all Aetna Navigator® registered subscribers • Provides average costs for approximately 200 medical and dental procedures, tests, office visits, diseases and conditions • Access to Price-A-DrugSM with costs for approximately 9,000 prescription drugs • Illustrates potential cost advantage of using in-network providers • Uses data sourced directly from Aetna’s systems • Available at no additional cost to members or plan sponsors 10 Net cost is really what matters Pittsburgh market examples Facility Allowed charges Example: Facility A $896 MRI of the lower back Facility B $699 Freestanding site C $336 Freestanding site D $425 11 11 Putting employees in the driver’s seat of their health journey Aetna Mobile Assessing symptoms to make better care choices with iTriage® An easy-to-use secure tool that provides members with access to valuable tools and information about their health with Aetna Navigator℠ 12 Simple Steps To A Healthier Life Program Online programs* to help you reach your health goals • Manage your weight: Reach your goal weight, and boost how active you are with HealthMedia® BALANCE™. • Deal with stress: Find out where your tension comes from, and get proven strategies to stay calm under pressure with HealthMedia® RELAX™. • Eat healthier: Learn better eating habits for life with HealthMedia® NOURISH™. • Sleep better: Beat sleepless nights with strategies from HealthMedia® OVERCOMING™ Insomnia. • Quit smoking: Get a quit plan that uses your strengths to help you get past old roadblocks with HealthMedia® BREATHE™. • Be happier: Everyone gets the blues at one time or another. Sometimes it’s more serious. Get the confidential support you need with HealthMedia® OVERCOMING™ Depression. 13 Aetna Health ConnectionsSM Disease Management Focus on 35 Chronic Conditions Vascular Orthopedic / Rheumatologic Neuro-Geriatric Renal Heart failure Osteopenia* Geriatrics Diabetes – adult & pediatric Osteoporosis Migraines Chronic kidney disease Coronary artery disease (CAD) Osteoarthritis* (OA) Peripheral artery disease (PAD) Seizures Rheumatoid arthritis (RA) Hypertension – adult & pediatric (high blood pressure) Chronic lower back pain Cerebrovascular disease/stroke (CVA) Gastrointestinal Hyperlipidemia (high cholesterol) Pulmonary Asthma – adult & pediatric Chronic obstructive pulmonary disease (COPD) Gastro esophageal reflux disease (GERD) Parkinsonism Cancer General cancer* Breast cancer Peptic ulcer disease Lung cancer Inflammatory bowel disease (IBD) (Crohn’s disease) Lymphoma/ leukemia Chronic hepatitis Prostate cancer Colorectal cancer End stage renal failure Other Weight management – adult & pediatric Cystic Fibrosis – adult & pediatric HIV Hypercoagulable state Sickle cell disease – adult & pediatric Depression* * Addressed as a comorbid condition 14 Questions? 15 Sources 1 “Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2012,” The Kaiser Family Foundation and the Health Research & Educational Trust, November 2012. 2 ”Roundtable on Value & Science-Driven Health Care,” Institute of Medicine of the National Academies, September 2012. 3 “Employer Survey on Purchasing Value in Health Care,” Towers Watson/National Business Group on Health, March 2012. 4 Troost JP, Rafferty AP, Luo Z, Reeves MJ. Temporal and regional trends in the prevalence of healthy lifestyle characteristics: United States, 1994-2007. Am J Pub Health. 2012; 102(7):1392-1398. 5 Sharon Begley, “As America’s Waistline Expands, Costs Soar,” Reuters, April 2012. 6 Based on the 2013 national average annual premiums for covered workers ($5,884, single; $16,361, family). 7 Sherman BW, Lynch WD. Connecting the dots: Examining the link between workforce health and business performance. Am J Man Care. 2013 (in press). 8 “Accountable Care Payers: Partners in a Changing Paradigm,” KLAS, June 2013. 9 Claffey TF, Agostini JV, Collet EN, Reisman L, Krakauer R. Payer-provider collaboration in accountable care reduced use and improved quality in Maine Medicare Advantage plan. Health Aff. 2012; 31(9):2074-2083. 10 Medical results are generated by the Pioneer Medicare population from Banner Health Network. 11 Results are from Aetna’s generic prescription program with Optimus. 12 Aetna One℠ Premier Health Concierge reports. 13 Results based on Aetna In Touch Care report findings, 2012. 14 “Metabolic Syndrome and Employer Sponsored Medical Benefits: An Actuarial Analysis,” Milliman, March 2006. 15 Aetna disease management program dashboards (initial engagement vs. step-downs), February 2012. 16 Based on historical data from July 1, 2011, to June 30, 2012, comparing the cost of cases performed at Institutes of Quality® (IOQ) facilities with that of cases performed at non-IOQ facilities (specific customer savings will vary). 17 Health economic savings model, Aetna book of business, 2011. 18 Aexcel book of business study, 2012. 19 “Health Information Exchanges: Rapid Growth in an Evolving Market,” performance report, KLAS, June 2011. 20 “Metabolic Syndrome and Employer Sponsored Medical Benefits: An Actuarial Analysis,” Milliman, March 2006. 21 “What Is Metabolic Syndrome,” American Heart Association, May 2012. 22 Aetna committed to a 25 percent metabolic syndrome reduction. Guarantee population defined as individuals who complete a baseline metabolic syndrome screening in year one and a follow-up screening in year two (minimum 12 months apart). Receive the guarantee by achieving at least 50 percent participation in both year one and year two screenings. Available to groups with a minimum of 300 eligible employees. Not available on a fully insured basis in all states. Please contact your broker or Aetna representative for additional details on state availability. 23 Sherman BW, Lynch WD. Connecting the dots: Examining the link between workforce health and business performance. Am J Man Care. 2013 (in press). 24 Wei HG, Rosenberg S, Shnaiden T, Jacques J, Steinberg G, Reisman L. Clinical validity of alerts generated by the CareEngine claims-driven decision support engine. AMIA Annu Symp Proc. 2008 Nov 6:1171. 25 “Accountable Care Payers: Partners in a Changing Paradigm,” KLAS, June 2013. 16 Thank you Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). This material is for information only. Health benefits and insurance plans contain exclusions and limitations. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. The CareEngine is a proprietary technology platform developed by ActiveHealth Management, an Aetna company. In conjunction with clinicians, the CareEngine continuously analyzes claims and other data against evidenced-based best practices and alerts the members and their physicians about possible care gaps and other inconsistencies. Information is not a substitute for diagnosis or treatment by a physician or other health care professional. The Aetna Personal Health Record should not be used as the sole source of information about the member’s medical history. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com We are located at 151 Farmington Ave., Hartford, Connecticut 06156. The Aetna name and logo are registered trademarks. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©2013 Aetna Inc. 00.25.281.1 (11/13) 17