•<Insert Picture Here> Big Data & Engagement Reid Oakes Executive Director, Healthcare Technology Healthcare Industry Business Unit The Health Ecosystem is Expanding Globally EMR EMR EMR CARE COORDINATION TEAM COLLABORATION ANALYTICS PUBLIC REPORTING HIE PATIENT PORTAL ACO DI DW WF CORE PHR ACO ADMINISTRATION PAYOR REPORTING TELEHEALTH, REMOTE MONITORING DI = DATA INTEGRATION DW = DATA “WAREHOUSE” OR REPOSITORY WF = WORK FLOW Copyright ©2013, Oracle. All rights reserved. Oracle Confidential Lots of data coming together … Integrated Analytics Population Monitoring and Surveillance Electronic Health Records Integrated Healthcare Health Information Exchange Longitudinal Integrated Care Copyright ©2013, Oracle. All rights reserved. Oracle Confidential Prospective Health Monitoring From Many Devices and Services … Consumer Engagement Personalized Medicine Social Interactions Individualized Treatments Accountable Care Personalized Medicine Patient Advocate Accountable Care Population Health Accountable Care Outcome Base Comp Accountable Care Personalized Medicine Personalized Medicine Accountable Care Personal Preferences Telehealth Cancer Treatments Care Patterns Translational Research Translational Research Translational Research Consumer Engagement Accountable Care Apply Research Findings Data Management Clinical protocols Behavioral Modification Prevention Plans Copyright ©2013, Oracle. All rights reserved. Oracle Confidential Telemedicine Lots of Data … PCP / GP PATIENT RECORDS HOSPITAL RECORDS COMMUNITY RECORDS TELE-MONITORING AND TELEMEDICINE DATA FLOWS HEALTH INFORMATION EXCHANGE DENTAL/OPHTHALMIC RECORDS ALTERNATIVE SERVICE PROVIDER RECORDS (E.G. CHIROPRACTOR) NHS DIRECT/24 & CHOICES PRIMARY AND SECONDARY WEB PRESENCE PAYROLL/HR ASSET DATA – BUILDINGS, EQUIPMENT, ETC HL7/LOINC/SNOMED FLOWS FOR INTEROPERABILITY STATUTORY RETURNS (CLINICAL) – HES / QOF RETURNS ANNUAL REPORTS PSYCHIATRIC RECORDS (DISCURSIVE NOTES) SOCIAL MEDIA MASS MEDIA STATUTORY RETURNS (ADMIN) – OPERATIONAL SUMMARIES, INCLUDING STAFFING AND FACILITY USE (OCCUPIED BEDS) SELF HELP GROUPS AND ASSOCIATED WEBSITES CLINICIAN COMMUNICATIONS – REFERRAL LETTERS FOR EXAMPLE HOSPITAL LETTERS TO PATIENTS ENVIRONMENTAL DATA – POLLUTION – WATER AND AIR QUALITY – RADIOACTIVITY BOARD LEVEL PAPERS HEALTH AND SAFETY DATA Copyright ©2013, Oracle. All rights reserved. Oracle Confidential SOCIAL SERVICES WEATHER Enabling new questions to be asked … and Answered We focus on optimizing components – so you can focus on critical analysis! “How is our nurse overtime policy affecting our ICU quality measures? Patient satisfaction?” CLINICAL “Do our cardiac care reimbursements reflect our improved quality measures?” Traditional Analytics “What is the correlation between the length of acute respiratory infection and the administered doses of different antibiotics?” FINANCIAL HR SUPPLY CHAIN Discovery Analytics “Find cancer patients whose EGFR expression levels are 2 fold above the threshold for normal expression?” BILLING “How do specific Hospital system members perform compared to their peers?” Copyright ©2013, Oracle. All rights reserved. Oracle Confidential “How many patients had flu like symptoms, even if not diagnosed, on a weekly basis for 2006-2012?” But a complete solution needs broad services offerings Strategies for Improving Care Delivery Solutions Clinical R&D Collaboration Translational Medicine Enterprise Healthcare Analytics Improve R&D Productivity Drive Translational Medicine Improve Quality & Safety Discovery Research Drug Development Clinical Research Health Information Exchange Care Management Deliver Personalized Care Enable Participatory & Preventive Care Care Delivery Care Management Population/ Global Health Leading to “value based” Healthcare Copyright ©2013, Oracle. All rights reserved. Oracle Confidential 7 … A connectivity and data standard … Embedded Device Model Use Cases Insulin Pump ECG Personal Health Record New Device Classes Peak Flow Healthcare Provider Physical Activity Labs Electronic Health Record Copyright ©2013, Oracle. All rights reserved. Oracle Confidential … And a Documented Data Path to Complete Analysis Accountable Care Pharmaceutical Clinical Data EMRs Genomics Proteomics Matabolome Activity Claims Cost Data Biometrics Telemedicine Patient Lifestyle Data Sentiment Data Stream • • • • • Personalized Medicine Acquire Organize Track outcomes Track treatments, Dr. Notes Track social media, payments Correlate Omics with EMR data Correlate BIO metrics data across devices Translational Research Patient Engagement Analyze & Visualize • Model protocols • Model outcomes • Model normal behavior Copyright ©2013, Oracle. All rights reserved. Oracle Confidential Execute • Prediction techniques easy to use & • Detection • Metrics highlight suspicious • Data visualization behavior Health Data Must be Secured Differently … But be available to support high value discovery … Identified De-identified Enterprise Healthcare Analytics (Hospitals, Clinics, IDNs, Payers) • • • • • Quality and Safety Clinical analytics Revenue Cycle Clinician performance Decision support Translational Medicine (AMC & Pharma) • Patient Cohort Identification and PHI PHI •ANALYTICS Selection • Statistical & Scientific Analysis • Biomarker Research + •Health Information Exchange Care Management (Providers, Payers) • • • • PHI PHI Clinical R&D (Pharma, AMC, PBMs) • Clinical Trial Optimization – Protocol Validation, Care and Disease management Utilization management Performance measurement Consumer engagement Recruitment, Late Phase monitoring • Safety & Pharmacovigilance • Biomarker Discovery • Comparative Effectiveness Research Copyright ©2013, Oracle. All rights reserved. Oracle Confidential Note: Data Acquisition is Constant … Patient / Doctor Population Health Manager Disease Manager Personalized Medicine Identify and spread awareness manage chronic disease patients Device Reading Capture / Measure Discover /Analyze / Monitor Telemetric data Reading Transmission Data Processing / Ingestion Copyright ©2013, Oracle. All rights reserved. Oracle Confidential monitor, trend and plan And MUST be integrated into applicable processes … Health Management Platform Health System Engagement Engage and enhance the relationship with person/patient and referring physicians. Improve experience and connectivity with the community Care Transition Management Population Health Programs Active management and care coordination between Health Organizations. Discharge management coordination Screening, risk and campaign management, for a defined population Copyright ©2013, Oracle. All rights reserved. Oracle Confidential Active Longterm Care Case Management of long term conditions. Disease management and telehealth. Medical Home Managed Across a Patients Journey to Incent Engagement Enhance Brand Demonstrate Excellence in Care Improve Experience and Outcomes Brand Management: Marketing, Community and Clinician Programs, Supporting Healthy Living, Fundraising • Enabling easier Access via multi-channel interaction • Information Call Centers • Simplify Referrals for Providers and Patients • Centralized scheduling • Collect Patient information pre-services • Provider resource line and continuing education programs • • • • Administrative Simplification Referral processing Registration/preadmission Revenue cycle management • Discharge Planning • Patient Education • Provider and Family Continuity • Post discharge follow-up for medications and treatment plan • Retail and revenue generation • Supports “Project RED” (Re-Engineered Discharge Process • Monitoring and Support • Multi-channel • Personalized and participatory • Compliance monitoring • Patient, family and Provider ongoing support • Remote medical device connectivity & monitoring Analytics to measure cost, quality and outcomes to improve care and drive efficiency Copyright ©2013, Oracle. All rights reserved. Oracle Confidential Copyright ©2013, Oracle. All rights reserved. Oracle Confidential