QMS Documentation Click the mouse to advance slides and animations in this slide show… QMS Manuals and Documentation • Your core QMS Documentation is intended to be stored, read, and edited on your computer because you may: – backup and protect your work/files on CD. – prevent unauthorized access or editing of documents through file security options (i.e., read only or password protected documents). – Ensure that the most current version of the documentation is available to your employees and customers, and that other obsolete documents are appropriately managed/controlled. QMS Manuals and Documentation The majority of your QMS documentation is retained in 2 manuals on your computer: *Quality Manual *Procedures Manual You should have already downloaded these by following Exercise 0.1 in your Workbook. *Quality Manual • An introduction to your farm business, including the SCOPE of your QMS. • A description of your farm’s processes and their interactions (i.e., PROCESS FLOW DIAGRAM) • Your Farm’s commitment to quality management (i.e., QUALITY POLICY) • Allegiance to ISO 9001:2000 for your QMS. (i.e., SECTIONS 4-8 of the Quality Manual) *Procedures Manual • The 6 PROCEDURES that are required by ISO 9001:2000 • 14-19 RECORDS that are required by ISO 9001:2000 • Additional documentation that is needed to ensure effective planning, operation, and control of farm processes. *Procedures Manual 1. Document Control 2. Record Control 3. Internal Audit 4. 5. 6. Control of Non-Conforming Product Corrective Actions Preventative Actions Some of these procedures have already been added to your Manual (e.g., #1,2). Example procedures are also provided in the Ag-ISO WebPages. You will learn more about each of these while you work through the exercises. *Procedures Manual 1. Management review records 2. Records of personnel education, training, skills, and experience 3. Records demonstrating that the products (and realization processes) meet all customer and legal requirements. 4. Records of the review of product requirements — prior to realization 5. Supplier evaluation and selection records 6. Validation of process for production and service provision records 7. Product Identification and traceability records 8. Records of loss or damage to customer property 9. Calibration verification 10. Internal audit records 11. Records of product conformity to requirements and release to customer 12. Records of Nonconforming products 13. Corrective action records 14. Preventative action records *Procedures Manual 1. The 6 procedures and 14-19 records that are required according to ISO 9001:2000 2. Additional documentation that is needed to ensure effective planning, operation, and control of farm processes *Procedures Manual “that are needed to ensure effective planning, operation, and control of farm processes”. • The addition of procedures and records beyond those that are required by ISO 9001:2000 is completely up to you. • You will start your QMS by meeting the minimum documentation requirements (shown on previous slide). • You will then decide how additional documentation may be used to improve your QMS on an “as needed” basis. • The Ag-ISO Workbook and WebPages will lead you through the development of your manuals. Keep in mind that you MUST put into practice what you document in your QMS. Your documentation should be useful, but don’t write yourself into a corner by being too detailed or specific. QMS Document Organization You should have already downloaded the Quality and Procedures Manual templates following Exercise 0.1 of the Ag-ISO Workbook. The following slides illustrate one method of QMS document organization that may help you to effectively keep track of your files. QMS Document Organization One The QMS When In Some some core ofdocumentation you ofthe cases, your ofdownload set benefits your records upthe QMS your data ofthe will this will QMS Documentation you Quality be be method stored you collect printed Manual may of inas hard organization either want is part and generated, copies to of the Procedures organize your Manuals, ofisQMS forms that stored, your you will Manual or ordocumentation and/or in external be can separate referenced back-up templates referenced into electronic from in records your your aQMS the main manuals, (e.g., Ag-ISO files. files in folder. two checklists, in These WebPages, but one manuals stored step may receipts). by on be insave copying your separate organized them They computer’s the electronic with should into “QMS a2 name hard subfolders. also Documentation” files drive. be appropriate (e.g., referenced yieldto folder maps). in your theto a farm or Organize Procedures disk (e.g., CD. these XYZ Manual Farms in the and QMS Quality organized Records Manual.doc) insubfolder. a file cabinet in the Manuals that is insubfolder. a safe location. Local Disk C:\ QMS Documentation Manuals *Quality Manual *Procedures Manual QMS Records (electronic) reference QMS Records (hard copies)