Internship Product Introduction This document consists of the OVI-sheet of 1049 wich is the document to complete the home textiles home decorations (1049) programma. The OVI-sheet is a template used in al CBI ECP's to complete the programme. The OVI (objectively verifiable indicators) offer a quick overview of the results of the programme based on measurement of the Key Performance Indicators (KPI's). These results are analysed by an external evaluation organisation (in this case likely APE) and compared to the target results formulated in the programmes business case. All columns speak for themselves, with the exception perhaps of cluster scores (D and E). At the start of a programme, a CBI consultant (external expert) visits the participating SME and scores the SME on 13 clusters (finance, marketing, products, management, etc). On a scale of 1-4. An average score of 2, with no individual cluster below 2 is considered sufficient to complete the programme. Based on the baseline audit, an action plan is drafted to raise and improve the lowest cluster scores. The expert visits the company every year for 5 years to make a new audit and check whether the action plan is implemented and cluster scores improve. the Ministry of Foreign Affairs only funds CBI for SME's which completed the programme. So it is very important that as many SME's as possible score 2 on average and on every individual cluster. The cluster score is for budget purposes the most important indicator, also because when SME's fail the programme it is almost always because of their cluster scores. In addition, cluster scores measure outcomes of an ECP at the "lowest" level that of "improved knowledge/skills". This is the basis for the second outcome level of "business practices" and the third outcome level of "export/employment", which according to CBI's rationale leads to macro-level impact results. As already explained in the internship report, data had contrasting values between archival systems and between experts. An overview of these contrasting values is provided in the "overview contrasting data" tab. After I dug up all possible data available in CBI's archives, the programme manager, the experts and myself thought of a strategy to solve this problem which ultimately led to the OVI-sheet presented in the "completion 1049" tab. Finally it is important to know that collecting and archiving data was not only a problem for 1049, but for many other programmes as well. One of the reasons why PRIME is of such importance to CBI. Although low response rate of SME's (apparent in missing export data) is a problem still to be solved, not only by PRIME, but by (academic) private sector development impact studies as well. Further information on this document is provided both in the internship work plan and report. These data are classified, to respect this I have left out company names in the data. 14.189,00 8513 73.783,00 0,00 54.155,18 6.309.708,00 0,00 0,00 negligible negligible 336.662,00 6.363,00 106.419,00 35.473,00 12.815,47 40.890,49 81.583,81 28.650,24 558,77 59.000,00 175.573,00 117.573,00 0,00 263.723,00 negligible 3.757,00 0,00 8.673,00 27.194,60 7.898.219,56 63.851,00 0 425,00 0,00 61.715,84 5.872,06 5.000,00 0,00 negligible negligible 232.760,00 52.701,00 0,00 0,00 8.098,39 36.530,29 3.400,00 6.720,43 5.246,49 15.000,00 270.732,00 129.986,00 4.313,00 902.333,00 negligible 0,00 0,00 4.526,00 0,00 2.151.292,50 Non EU/EFTA Total 21.342,00 10.000,00 66.147,00 35.473,00 28.965,00 5.000,00 308.117,00 0,00 EU/EFTA EXPORT 2008 10.049.512,06 0,00 negligible negligible 569.422,00 59.064,00 106.419,00 35.473,00 20.913,86 77.420,78 84.983,81 35.370,67 5.805,26 74.000,00 446.305,00 247.559,00 4.313,00 1.166.056,00 negligible 3.757,00 0,00 13.199,00 27.194,60 5.000,00 78.040,00 8513 74.208,00 0,00 115.871,02 6.315.580,06 15.000,00 374.264,00 35.473,00 50.307,00 n/a 30.000,00 21.500,00 613.927,00 3.000,00 300.000,00 60.000,00 7.000,00 745,00 0,00 20.645,00 23.181,00 5.000,00 20.000,00 5.000,00 10.000,00 52.982,25 2.073,33 74.767,00 negligible negligible 0,00 84.003,00 0,00 20.373,00 39.300,00 31.715,00 12.393,00 6.568,00 n/a 20.850,00 260.000,00 137.156,00 6.750,00 862.134,00 negligible negligible 279.080,00 6.000,00 0,00 3.016.142,58 EU/EFTA 4.028.527,84 n/a 150.000,00 2.800,00 386.728,00 129.000,00 450.000,00 180.000,00 0,00 104.855,00 0,00 8.795,00 83.412,00 40.000,00 20.000,00 25.000,00 15.000,00 1.774,15 3.233,69 0,00 negligible negligible 106.305,00 3.209,00 750.000,00 27.164,00 1.709,00 72.267,00 108.779,00 53.710,00 n/a 0,00 155.000,00 0,00 0,00 236.550,00 negligible negligible 767.470,00 139.000,00 6.767,00 Non EU/EFTA EXPORT 2009 Total 7.044.670,42 n/a 180.000,00 24.300,00 1.000.655,00 132.000,00 750.000,00 240.000,00 7.000,00 105.600,00 0,00 29.440,00 106.593,00 45.000,00 40.000,00 30.000,00 25.000,00 54.756,40 5.307,02 74.767,00 negliglible negliglible 106.305,00 87.212,00 750.000,00 47.537,00 41.009,00 103.982,00 121.172,00 60.278,00 n/a 20.850,00 415.000,00 137.156,00 6.750,00 1.098.684,00 negliglible negliglible 1.046.550,00 145.000,00 6.767,00 n/a 28.000,00 17.766,00 650.000,00 2.287,00 410.000,00 65.000,00 4.000,00 0,00 0,00 21.485,90 92.026,35 100.000,00 80.000,00 15.000,00 8.000,00 73.401,86 1.292,15 72.053,00 negligible negligible 0,00 26.119,00 0,00 33.955,00 44.520,00 n/a 22.065,54 19.769,99 n/a 24.810,00 285.894,00 154.812,00 1.875,00 562.379,00 negligible negligible 500.000,00 2.000,00 448,20 3.318.959,99 EU/EFTA 4.216.183,45 n/a 180.000,00 2.552,00 450.000,00 188.363,00 480.000,00 285.000,00 0,00 100.000,00 0,00 4.453,49 129.108,92 35.000,00 80.000,00 95.000,00 0,00 2.168,43 13.466,35 0,00 negligible negligible 15.020,00 0,00 800.000,00 36.671,00 1.793,31 n/a 129.019,75 64.659,96 n/a 9.891,00 108.423,00 235.461,00 12.750,00 158.620,00 negligible negligible 500.000,00 98.000,00 762,24 Non EU/EFTA EXPORT 2010 Total 7.535.143,44 n/a 208.000,00 20.318,00 1.100.000,00 190.650,00 890.000,00 350.000,00 4.000,00 100.000,00 0,00 25.939,39 221.135,27 135.000,00 160.000,00 110.000,00 8.000,00 75.570,29 14.758,50 72.053,00 negliglible negliglible 15.020,00 26.119,00 800.000,00 70.626,00 46.313,31 n/a 151.085,29 84.429,95 n/a 34.701,00 394.317,00 390.273,00 14.625,00 720.999,00 negliglible negliglible 1.000.000,00 100.000,00 1.210,44 62.799,00 0,00 192.311,00 319.744,00 0,00 n/a n/a 1.130,00 9.352,00 19.879,00 218.306,00 209.155,00 4.988,00 n/a n/a 2.438,00 3.004.102,45 616.000,00 27.164,00 0,00 20.373,00 3.143.076,60 n/a 210.000,00 3.625,00 586.560,00 9.111,00 0,00 382.000,00 0,00 138.000,00 0,00 3.032,43 98.643,31 8.000,00 200.000,00 130.000,00 0,00 15.982,71 10.372,55 0,00 n/a Non EU/EFTA n/a 28.000,00 13.271,00 1.098.958,00 0,00 883.522,00 141.000,00 6.000,00 0,00 0,00 75.811,10 90.734,96 105.000,00 105.000,00 17.000,00 6.500,00 44.090,54 3.900,01 43.698,00 n/a EU/EFTA EXPORT 2011 Total 6.147.179,05 n/a 3.568,00 n/a 19.879,00 410.617,00 528.899,00 4.988,00 72.151,00 616.000,00 47.537,00 n/a 238.000,00 16.896,00 1.685.518,00 9.111,00 883.522,00 523.000,00 6.000,00 138.000,00 0,00 78.843,53 189.378,27 113.000,00 305.000,00 147.000,00 6.500,00 60.073,25 14.272,56 43.698,00 n/a 3.441.289,28 n/a 300.000,00 2.000,00 855,00 0,00 233.356,00 159.448,00 2.753,00 31.803,00 0,00 13.562,00 32.000,00 14.196,00 1.484.714,00 0,00 662.641,00 65.086,00 3.000,00 n/a 0,00 42.179,98 90.734,96 130.000,00 80.000,00 12.000,00 n/a 33.299,95 8.075,39 39.585,00 n/a EU/EFTA 2.302.632,80 n/a 400.000,00 8.000,00 1.189,00 74.383,00 79.390,00 417.303,00 0,00 68.350,00 103.000,00 20.373,00 160.000,00 4.112,00 443.485,00 16.510,00 0,00 97.629,00 0,00 n/a 0,00 1.687,23 98.643,31 0,00 120.000,00 150.000,00 n/a 24.127,52 14.450,74 0,00 n/a Non EU/EFTA EXPORT 2012 Total 5.743.922,08 n/a 700.000,00 10.000,00 2.044,00 74.383,00 312.746,00 576.751,00 2.753,00 100.153,00 103.000,00 33.935,00 192.000,00 18.308,00 1.928.199,00 16.510,00 662.641,00 162.715,00 3.000,00 n/a 0,00 43.867,21 189.378,27 130.000,00 200.000,00 162.000,00 n/a 57.427,47 22.526,13 39.585,00 n/a n/a 518,00 n/a n/a 82.912,00 110.881,00 0,00 0,00 6.791,00 n/a 9.945,00 820.374,00 0,00 625.828,00 76.571,00 n/a n/a 0,00 55.742,05 80.634,11 n/a n/a n/a n/a 29.229,86 4.986,01 73.442,00 n/a 1.972.868,02 EU/EFTA 1.670.343,06 n/a 928,00 n/a n/a 151.389,00 465.049,00 0,00 137.000,00 20.373,00 n/a 1.362,00 644.578,00 3.740,00 0,00 114.857,00 n/a n/a 0,00 2.229,66 76.518,89 n/a n/a n/a n/a 52.318,51 568,40 0,00 n/a Non EU/EFTA EXPORT 2013 Total 3.648.766,49 n/a 1.446,00 n/a n/a 234.301,00 575.930,00 0,00 137.000,00 27.164,00 n/a 11.307,00 1.464.952,00 3.740,00 625.828,00 191.429,00 n/a n/a 0,00 57.971,71 157.153,00 n/a n/a n/a n/a 81.548,37 5.554,41 73.442,00 n/a KPI Export Turnover 19 57 60 19 205 11 0 39 7 57 13 19 30 39 101 43 28 21 31 12 0 10 0 4 0 4 0 41 18 200 45 26 17 43 13 10 17 10 0 30 96 69 27 412 13 45 16 76 6 6 4 101 62 21 20 19 15 38 drop-out 12 0 39 24 265 81 34 7 11 no fair participation, but B2B-activities 58 11 28 13 23 8 23 11 14 6 23 96 8 5 15 28 3 9 2 0 24 12 18 10 11 2 13 7 5 50 32 14 43 10 18 27 69 16 13 10 24 10 41 20 6 11 9 2 9 43 12 334 123 13 26 16 22 5 9 6 13 6 2 88 42 16 6 10 no fair participation 15 no fair participation, but B2B-activities 19 6 27 1 16 8 25 10 14 4 15 1 113 29 Non EU EU/EFTA Non EU EU/EFTA Non EU EU/EFTA Non EU EU/EFTA Non EU EU/EFTA Non EU EU/EFTA Non EU EU/EFTA Non EU EU/EFTA Non Eu EU/EFTA Non EU EU/EFTA Non EU EU/EFTA Trade contacts-Ambiente 2013 Trade contacts-M&O 2012 Trade contacts-Ambiente 2012 Trade contacts - M&O 2011 Trade contacts- Ambiente 2011 Trade contacts- M&O 2 2010 Trade contact - M&O 2010 Trade contacts-Ambiente 2010 Trade contacts-M&O 2 2009 Trade contacts- Ambiente 2009 Trade contacts- M&O 2009 KPI Business Contacts (BC’s) 5 13 5 5 1 4 0 9 1 22 182 78 0 70 27 105 13 5 195 0 68 27 44 156 11 70 59 10 0 16 88 72 42 78 31 17 49 11 39 13 71 12 23 39 123 1866 0 B2B 36 30 0 26 13 49 13 1 21 0 17 1 25 45 11 36 no fair participation 30 5 0 no fair participation 6 29 10 7 15 6 0 19 2 20 7 12 drop-out 4 9 13 54 572 22 100,0 218 108 0 96 40 154 26 6 216 0 85 28 69 201 22 106 83,5 72,2 0,0 72,9 67,5 68,2 0,0 0,0 90,3 0,0 80,0 96,4 63,8 77,6 50,0 66,0 89 15 0 57,6 14,4 77,0 65,9 1,4 75,6 30,5 70,1 0,3 0,0 78,9 5,3 80,4 40,4 10,9 62,0 71,2 32,6 100,0 66,3 n/a 66,7 n/a 0,0 33,7 94,4 0,0 36,2 84,9 37,6 14,9 18,4 90,4 36,0 61,0 36,7 61,9 77,9 22 117 82 49 93 37 17 68 13 59 20 83 72,7 75,2 0,0 85,7 83,9 83,8 0,0 72,1 84,6 66,1 65,0 85,5 16 32 52 177 75,0 71,9 75,0 69,5 0,0 39,3 5,4 10,1 2438 60,8 43,6 n/a 28.965,00 21.342,00 50.307,00 118.000,00 700.000,00 818.000,00 81.678,00 24.451,00 106.129,00 4.976.090,00 2.577.498,00 7.553.588,00 5.287,00 382.197,00 387.484,00 2.881.991,00 930.000,00 3.811.991,00 471.508,00 1.073.675,00 1.545.184,00 20.000,00 8.513,00 28.513,00 1.170,00 416.638,00 417.808,00 0,00 0,00 0,00 277.579,87 74.352,99 351.932,86 383.183,44 6.796.034,43 7.179.217,87 340.000,00 83.000,00 423.000,00 285.000,00 420.000,00 705.000,00 49.000,00 400.000,00 449.000,00 24.500,00 15.000,00 39.500,00 238.004,46 96.371,32 334.375,78 20.326,89 42.091,73 62.418,62 303.545,00 0,00 303.545,00 neglegible-n/a neglegible-n/a neglegible-n/a 0,00 0,00 0,00 232.760,00 457.987,00 690.747,00 162.823,00 9.572,00 172.395,00 0,00 2.512.419,00 2.512.419,00 95.054,00 167.218,00 262.272,00 91.918,39 16.317,78 108.236,17 68.245,29 113.157,49 181.402,78 79.013,54 450.531,56 529.545,10 33.058,42 147.020,20 180.078,62 5.246,49 558,77 5.805,26 80.539,00 143.274,00 223.813,00 1.351.200,00 862.086,00 2.213.286,00 901.438,00 1.555.130,00 2.456.568,00 20.679,00 12.750,00 33.429,00 2.326.846,00 658.893,00 2.985.739,00 0,00 0,00 0,00 0,00 3.757,00 3.757,00 1.079.080,00 1.667.470,00 2.746.550,00 14.526,00 253.673,00 268.199,00 4.259,20 37.970,84 42.230,04 17.052.514,99 23.130.950,11 40.183.466,10 9 8 10 10 -3 20 20 -28 5 10 15 30 20 40 15 0 20 0 -156 64 16 0 20 -55 65 0 57 26 60 0 55 36 0 0 0 0 88 13 10 17 100 60 24 10 15 25 40 30 10 13 30 200 340 50 40 80 60 234 64 16 200 6 12 80 80 131 24 18 74 20 55 40 42 29 8 90 90 47 12 Year of establishment No of employees at start ECP Employment increase Total Export Non-EU/EF TA Export (€) EU/EF TA Export (€) % of total export to EU % of total trade contacts (total) Total trade contacts Non EU/EFTA trade contacts (total) EU/EF TA trade contacts (total) KPI Overall Results including Employment Increase 1995 1970/1991 1984 1986 2005 2000 2001 2004 1995 1982 1992 2001 1971 1991 1959 1987 2006 1989 1998 2005 2006 1973 2004/2001 2003 1992 2004-2005 2005 2002 2006 1992 2003 1992/1995 2001 1988 1990/2003 1987 2000 2004