RYDER SYSTEM, INC. Jefferies Global Industrials Conference August 13, 2013 Robert Sanchez Chairman & CEO Proprietary and Confidential | 1 Safe Harbor and Non-GAAP Financial Measures Certain statements and information included in this presentation are "forward-looking statements" under the Federal Private Securities Litigation Reform Act of 1995, including our expectations for market trends impacting our business, future earnings and other financial performance. Accordingly, these forward-looking statements should be evaluated with consideration given to the many risks and uncertainties inherent in our business that could cause actual results and events to differ materially from those in the forward-looking statements. Important factors that could cause such differences include, among others, increases or decreases in market demand in the commercial rental market, lower than expected lease sales, fluctuations in market demand on the sale of used vehicles impacting inventory levels, pricing and our anticipated proportion of retail versus wholesale sales, higher than expected maintenance costs, lower than expected benefits from maintenance initiatives, a slowdown of the economic recovery and decreases in freight demand or volumes, our ability to obtain adequate profit margins for our services, our inability to maintain current pricing levels due to soft economic conditions, uncertainty or decline in economic and market conditions in the U.K., competition from other service providers, customer retention levels, unexpected volume declines, loss of key customers in the Supply Chain Solutions (SCS) business segment, unexpected reserves or write-offs due to the deterioration of the credit worthiness or bankruptcy of customers, changes in customers’ business environments that will limit their ability to commit to long-term vehicle leases, a decrease in credit ratings, increased debt costs, adequacy of accounting estimates, reserves and accruals particularly with respect to pension, taxes, insurance and revenue, sudden or unusual changes in fuel prices, our ability to manage our cost structure, and the risks described in our filings with the Securities and Exchange Commission. The risks included here are not exhaustive. New risks emerge from time to time and it is not possible for management to predict all such risk factors or to assess the impact of such risks on our business. Accordingly, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. This presentation includes certain non-GAAP financial measures as defined under SEC rules, including operating revenue, comparable earnings, comparable earnings before income tax, comparable tax rate, adjusted return on capital, total cash generated, free cash flow, total obligations and the ratios based on these financial measures. Refer to Appendix – Non-GAAP Financial Measures for more information about the non-GAAP financial measures contained in this presentation. Additional information as required by Regulation G regarding non-GAAP financial measures can be found in our most recent Form 10-K, Form 10-Q and our Form 8-K filed as of the date of this presentation with the SEC, which are available at http://investors.ryder.com. Beginning in 2013, comparable earnings and the other financial measures and ratios derived from comparable earnings will exclude non-operating pension costs. For more information on our new calculation method, see the Appendix. Proprietary and Confidential | 2 Ryder Profile Fleet Management Solutions Supply Chain Solutions Full Year 2012 Total Revenue (1) Comparable Earnings Before Income Tax (1) (2) Comparable Earnings (1) (3) Assets Vehicles Maintained Employees (1) These amounts result from continuing operations. (2) Earnings Before Income Tax are $303 million. (3) Net Earnings are $210 million. $6.3 Billion $320 Million $207 Million $8.3 Billion 210,300 27,700 Proprietary and Confidential | 3 Fleet Management Solutions: Product and Services Overview Fleet Management Solutions Commercial Rental Full Service Lease Contract Maintenance Contract-Related Maintenance Fleet Support Services (23% FMS revenue) (63% FMS revenue) (6% FMS revenue) (6% FMS revenue) (2% FMS revenue) Commercial vehicles for short-term customer needs Used by both lease and non-lease customers Long-term contractual agreement Includes vehicle procurement, maintenance services and used vehicle disposition Comprehensive package of fleet support services available Comprehensive, preventive maintenance services Vehicles are owned by our clients or under third-party finance lease contracts Ancillary maintenance work on Ryder or customer owned vehicles not included in base contract On-demand maintenance for large customer owned fleets Fuel Insurance Safety Regulatory reporting Technology 13,500 Lease/Maintenance Customers (U.S., Canada, U.K.) Supply Chain Solutions Proprietary and Confidential | Note: Revenue percents based on segment operating revenue (excludes fuel). 4 Supply Chain Solutions: Product and Services Overview Supply Chain Solutions Professional Services Distribution Management Dedicated Transportation Management (4% SCS revenue) (30% SCS revenue) (57% SCS revenue) (9% SCS revenue) Strategic consulting & decision support Solutions engineering Network modeling & optimization Total landed cost Lean Six Sigma Order fulfillment Warehouse and distribution center operations Inbound materials management Outbound product support Reverse logistics Vendor managed inventory Kitting, packaging & assembly Turnkey transportation service Drivers Vehicles Routing & scheduling Management & administrative support Freight procurement & contract management Shipment planning and execution Freight brokerage Freight bill audit and payment Origin/destination services Supported by: IT Solutions Transportation & warehouse management systems Network optimization tools Inventory & shipment visibility tools 600+ Customers (North America & Asia) : Note: Revenue percents based on segment operating revenue (excludes subcontracted transportation). Proprietary and Confidential | 5 Market Overview The transportation and logistics markets present significant growth opportunities. Current estimated market sizes are as follows: Market Segment Market Size Lease and rental market (outsourced) – U.S., Canada, U.K. 0.9 million vehicles Private fleet market (addressable, non-outsourced) – U.S., Canada 4.2 million vehicles Dedicated contract carriage market (outsourced) – U.S. Supply chain logistics market (outsourced) – North America and Asia $15 billion $250 billion Note: Vehicle market shown is class 3-8; Supply chain logistics market represents Ryder’s targeted countries within North America and Asia. Sources: Truck Rental and Leasing Association, R.L. Polk, Monitor Group, A.T. Kearney Proprietary and Confidential | 6 Macro Trends Support Outsourcing Decision Higher equipment costs Supply chain disruptions Aging fleet Residual value risks Driver shortages Increased complexity, cost and regulations create opportunities for Ryder to further penetrate the private fleet and logistics markets Proprietary and Confidential | 7 Key Financial Statistics ($ Millions, Except Per Share Amounts) June Year-To-Date 2013 Operating Revenue $ Fuel Services and Subcontracted Transportation Revenue Total Revenue 2,580.9 2012 $ 586.1 % B/(W) 2,495.5 3% 604.6 (3)% $ 3,167.0 $ 3,100.1 2% Earnings Per Share from Continuing Operations $ 1.98 $ 1.59 25% Comparable Earnings Per Share from Continuing Operations $ 2.06 $ 1.78 16% Net Earnings Per Share $ 1.96 $ 1.58 24% Memo: Average Shares (Millions ) - Diluted Tax Rate from Continuing Operations Comparable Tax Rate from Continuing Operations Adjusted Return on Capital vs. Cost of Capital (Trailing 12 months) 51.7 50.8 35.3% 32.8% 36.1% 37.0% 1.1% 0.5% Note: Amounts throughout presentation may not be additive due to rounding. Proprietary and Confidential | 8 Key Leading Indicators Second quarter results for Ryder’s key leading indicators included: Commercial Rental: Utilization (a) 80.5%, up 550 bps from prior year Pricing (a) up 2% from prior year Fleet Count (Average) down 10% from prior year Used Vehicle Pricing: Tractors down 1% from prior year; down 3% from 1Q13 Trucks up 2% from prior year; up 1% from 1Q13 Miles per Unit (b) up 2% from prior year Early Lease Terminations (c) 29% below 6-year average Lease: Supply Chain Solutions: Volumes (a) (b) (c) Global power units U.S. power units U.S. overall volumes up Proprietary and Confidential | 9 Financial Indicators Forecast (1) Gross Capital Expenditures (2) ($ Millions) $2,161 Full Service Lease Commercial Rental PP&E/Other $1,289 $657 2000 $1,399 $1,182 $1,165 2001 $600 2002 $1,815 $1,760 $1,757 $1,265 $725 $1,088 $611 2003 2004 2005 357 289 (208) 2006 2007 2008 2009 2010 2011 2012 (439) 380 341 614 258 (257) (384) Memo: Free Cash Flow (2) (242) 131 367 (3) 2013 Forecast Midpoint (5) (160) Total Obligations to Equity Total Obligations to Equity Pension Impact (4) 275% 234% 201% 146% 2000 2000 2001 2001 2002 2002 2003 2003 129% 2004 2004 151% 2005 2005 168% 157% 2006 2007 2006 261% 225% 2007 183% 2008 2008 2009 2009 270% 2010 2010 2011 2011 2012 2012 (1) (2) (3) (4) (5) (6) 139% 140% 135% 118% 143% 164% 147% 213% 175% 250% 2013 Long Term Long 2013 Forecast Target Term Forecast Midpoint Midpoint Midpoint (5) Memo: Balance Sheet Debt to Equity 161% 243% 203% 196% Total Obligations to Equity includes acquisitions. Free Cash Flow and Gross Capital Expenditures exclude acquisitions. 2000-2004 not restated for operations discontinued in 2009. Includes $176 million payment to the IRS related to full resolution of 1998 - 2000 tax period matters. Illustrates impact of accumulated net pension related equity charge on leverage. Forecast issued on 7/23/13 and has not been subsequently confirmed or revised. Represents long term obligations to equity target of 225-275% while maintaining a strong investment grade credit rating. 257% 260% Target Midpoint (6) 237% Proprietary and Confidential | 10 Adjusted Return on Capital History 7.8% 7.9% Adjusted Return on Capital (ROC) 7.4% 7.3% 6.3% 6.8% 6.7% 6.6% 6.5% Cost of Capital (COC) 2006 2007 2008 5.7% 5.6% 4.8% 4.8% 2009 2010 2011 5.8% 150 bp spread targeted 5.5% 4.1% 2005 6.1% 2012 4.7% 2013 2013 (1) Forecast Forecast ROC O/(U) COC 1.0% 1.2% 0.8% 0.8% (2.2)% (1.3)% 0.2% 0.8% 1.1% Return on Equity 14.6% 15.5% 14.2% 11.2% 4.4% 8.4% 11.9% 14.9% 15.2% Adjusted Total Capital (2) $3,846 $4,184 $4,789 $4,841 $4,244 $4,030 $4,588 $5,237 $5,620 (1) Forecast provided on 7/23/13 and has not subsequently been confirmed or revised. (2) Adjusted Total Capital represents Adjusted Average Total Capital in millions. Proprietary and Confidential | 11 Questions & Answers Robert Sanchez Chairman & CEO Proprietary and Confidential | 12 Contact Information Bob Brunn VP – Corporate Strategy & Investor Relations 305-500-4210 bob_brunn@ryder.com Calene Candela Group Director – Investor Relations 305-500-4764 ccandela@ryder.com Proprietary and Confidential | 13 Non-GAAP Financial Measures Proprietary and Confidential | 14 Appendix: Non-GAAP Financial Measures ► This presentation includes “non-GAAP financial measures” as defined by SEC rules. As required by SEC rules, we provide a reconciliation of each non-GAAP financial measure to the most comparable GAAP. Non-GAAP financial measures should be considered in addition to, but not as a substitute for or superior to, other measures of financial performance prepared in accordance with GAAP. ► Specifically, the following non-GAAP financial measures are included in this presentation: Non-GAAP Financial Measure Comparable GAAP Measure Reconciliation & Additional Information Presented on Slide Titled Operating Revenue Total Revenue Key Financial Statistics Comparable Earnings /Comparable Earnings Before Tax / Comparable EPS from Continuing Operations Earnings /Earnings Before Tax / EPS from Continuing Operations Appendix - Earnings and EPS from Contijuing Operations Reconciliation and Appendix - EBT and Tax Rate from Continuing Operations Reconciliation Adjusted Return on Capital / Adjusted Total Capital Net Earnings / Total Capital Appendix - Adjusted Return on Capital Reconciliation Total Cash Generated / Free Cash Flow Cash Provided by Operating Activities Appendix - Cash Flow Reconciliation Total Obligations / Total Obligations to Equity Balance Sheet Debt / Debt to Equity Key Leverage Statistics Appendix - Debt to Equity Reconciliation Comparable Tax Rate Tax Rate Appendix - EBT and Tax Rate from Continuing Operations Proprietary and Confidential | 15 Appendix: Non-GAAP Financial Measures ($ Millions or $ Earnings Per Share) Earnings and EPS from Continuing Operations Reconciliation Reported Non-Operating Pension Costs Tax Benefits Restructuring Charges Comparable (1) YTD13 Earnings YTD13 EPS YTD12 Earnings YTD12 EPS $ 103.4 6.0 (1.9) $ 1.98 0.12 (0.04) $ 81.6 9.7 (5.0) 5.2 $ 1.59 0.19 (0.10) 0.10 $ 107.5 $ 2.06 $ 91.5 $ 1.78 FY12 Earnings Reported Non-Operating Pension Costs Superstorm Sandy Vehicle-Related Losses Tax (Benefits)/Law Changes Restructuring Charges Acquisition Related Transaction Costs Comparable (1) (1) FY12 EPS FY11 Earnings FY11 EPS $ 200.9 19.4 5.1 (4.1) 5.3 0.3 $ 3.91 0.37 0.10 (0.08) 0.11 - $ 171.4 11.1 4.8 2.5 1.9 $ 3.31 0.22 0.09 0.05 0.04 $ 226.8 $ 4.41 $ 191.7 $ 3.71 The company uses Comparable Earnings and Comparable Earnings per Share (EPS) from Continuing Operations, both non-GAAP financial measures, which provide useful information to investors and allow for better year over year comparison of operating performance because they exclude from Earnings and EPS from Continuing Operations non-operating pension costs, as we consider non-operating pension costs to be those impacted by the financial market performance and outside of the operational performance of the business and can significantly change from year to year. Comparable Earnings and Comparable EPS also exclude other significant items that are not representative of our ongoing business operations and allow for better year over year comparison. Proprietary and Confidential | 16 Appendix: Non-GAAP Financial Measures ($ Millions or $ Earnings Per Share) EBT and Tax Rate from Continuing Operations Reconciliation $ Reported Tax Benefits Non-Operating Pension Costs Income from foreign currency translations Restructuring Charges Comparable (1) $ YTD13 - YTD13 - YTD13 - YTD12 - YTD12 - YTD12 - EBT Tax Tax Rate EBT Tax Tax Rate 159.9 $ 56.5 35.3% $ 121.5 $ - - 10.2 4.2 15.7 6.0 (1.9) (0.01) - - 168.2 $ 60.7 - 39.8 36.1% 5.0 8.0 145.2 2.8 53.7 FY12 Tax $ 102.2 12.0 Restructuring Charges 8.2 8.1 3.1 4.1 2.8 3.7 (4.8) 1.2 Acquisition Related Transaction Costs 0.4 0.1 2.1 0.1 Non-Operating Pension Costs Superstorm Sandy VehicleRelated Losses Tax Law Changes/Benefits Comparable (1) (1) $ 351.2 $ 124.4 35.4% FY11 EBT $ 279.4 18.7 $ FY12 EBT $ 303.1 31.4 Reported FY12 Tax Rate 33.7% $ $ 32.8% 303.8 FY11 Tax $ 108.0 7.6 $ 112.1 37.0% FY11 Tax Rate 38.7% 36.9% The company uses Comparable Earnings Before Income Tax (EBT) and Comparable Tax Rate from Continuing Operations, both non-GAAP financial measures, which provide useful information to investors and allow for better year over year comparison of operating performance because they exclude from EBT and Tax Rate from Continuing Operations non-operating pension costs, as we consider non-operating pension costs to be those impacted by financial market performance and outside of the operational performance of the business and can significantly change from year to year. Comparable Earnings and Comparable EPS also exclude other significant items that are not representative of our ongoing business operations and allow for better year over year comparison. Proprietary and Confidential | 17 Appendix: Non-GAAP Financial Measures Adjusted Return on Capital Reconciliation 2004 (1) Net earnings Cumulative effect of change in accounting principle Restructuring and other charges, net and other items Income taxes Adjusted earnings before income taxes Adjusted interest expense Adjusted income taxes Adjusted net earnings $ (3) Average off-balance sheet debt Average total shareholders' $ $ (4) equity(4) Average adjustments to shareholders' equity (5) Adjusted average total capital Adjusted return on capital (1) (2) (3) (4) (5) 216 $ - (2) Average total debt(4) 2005 $ 2006 227 $ 2 ($ Millions) 2007 249 $ 2008 254 $ 2009 200 $ 62 - - - - (24) 115 (2) 129 144 1 152 70 150 30 54 307 357 393 407 420 146 106 127 149 169 165 150 (156) 257 (186) 298 (207) 332 (220) 356 (230) 355 (122) 174 1,811 $ $ 2,148 $ $ 2,480 $ $ 2,848 $ $ 2,882 $ $ 2,692 152 148 99 150 171 142 1,412 1,555 1,610 1,791 1,778 1,396 (16) 3,359 (5) 3,846 (5) 4,184 1 4,789 10 4,841 16 4,245 7.7% $ 7.8% $ 7.9% Earnings calculated based on a 12-month rolling period. Interest expense includes interest for on and off-balance sheet vehicle obligations. Income taxes were calculated by excluding taxes related to comparable earnings items and interest expense. The average is calculated based on the average GAAP balances. Represents comparable earnings items for those periods. $ 7.4% $ 7.3% $ 4.1% Proprietary and Confidential | 18 Appendix: Non-GAAP Financial Measures ($ Millions) Adjusted Return on Capital Reconciliation 2010 Net Earnings (1) $ Restructuring and Other Charges, Net and Other Items Income Taxes Adjusted Earnings Before Income Taxes Adjusted Interest Expense Adjusted Income Taxes (2) (3) Average Total Debt(4) (1) (2) (3) (4) (5) 170 $ 6/30/13 210 $ 6/30/12 231 $ 186 6 6 17 7 11 61 108 91 108 97 185 284 318 345 294 133 135 143 142 138 (157) (167) (175) (158) 194 $ 262 $ 294 $ 313 $ 274 $ 2,512 $ 3,079 $ 3,707 $ 3,846 $ 3,417 (4) Average Adjustments to Shareholders' Equity Adjusted Return on Capital $ 2012 $ (4) Average Total Shareholders' Equity Adjusted Average Total Capital 118 (124) Adjusted Net Earnings Average Off-Balance Sheet Debt 2011 (5) 114 78 126 152 81 1,402 1,428 1,407 1,476 1,391 2 $ 4,030 4.8% 4 $ 4,588 (3) $ 5.7% 5,237 5.6% (4) $ 5,469 5.7% 4 $ 4,893 5.6% Earnings calculated based on a 12-month rolling period. Interest expense includes interest for on and off-balance sheet vehicle obligations. Income taxes were calculated by excluding taxes related to comparable earnings items and interest expense. The average is calculated based on the average GAAP balances. Represents comparable earnings items for those periods. Proprietary and Confidential | 19 Appendix: Non-GAAP Financial Measures (3) Cash Flow Reconciliation Cash Provided by Operating Activities ($ Millions) 12/31/91 12/31/92 12/31/93 12/31/94 12/31/95 12/31/96 12/31/97 12/31/98 12/31/99 $ $ $ $ $ $ $ $ $ Less: Changes in Bal. of Trade Rec. Sold 647 - Collections on Direct Finance Leases 847 (115) 771 831 - - 720 (30) 494 569 - - 890 270 (125) 125 31 32 38 45 48 53 63 63 78 Proceeds from Sale (Prim. Rev. Earn. Equip.) 208 220 225 265 337 345 339 322 402 Proceeds from Sale and Leaseback of Assets 114 200 - 400 300 150 - 239 300 Other Investing, Net (10) 8 6 (38) (39) 990 1,192 1,040 1,538 1,368 1,021 947 1,351 1,136 (598) (1,070) (1,237) (1,769) (2,049) (1,210) (990) (1,333) (1,734) Total Cash Generated Capital Expenditures Free Cash Flow (1) (2) (4) (7) (21) (24) $ 392 $ 122 $ (198) $ (231) $ (680) $ (190) $ (42) $ 18 $ (598) Depreciation $ 542 $ 537 $ 557 $ 629 $ 716 $ 741 $ 609 $ 626 $ 623 Gains on Vehicle Sales, Net $ 11 $ 34 $ 54 $ 73 $ 90 $ 66 $ 50 $ 57 $ 56 Memo: (1) Capital expenditures presented net of changes in accounts payable related to purchases of revenue earning equipment. (2) Free Cash Flow excludes acquisitions and changes in restricted cash. (3) Amounts have not been restated for operations discontinued in 2009. Proprietary and Confidential | 20 Appendix: Non-GAAP Financial Measures ($ Millions) Cash Flow Reconciliation 12/31/00 (3) Cash Provided by Operating Activities $ Less: Changes in Bal. of Trade Rec. Sold 1,023 12/31/01 $ (270) (3) 365 12/31/02 $ (3) 617 12/31/03 $ (3) 803 12/31/04 (3) $ 867 12/31/05 12/31/06 12/31/07 12/31/08 12/31/09 $ $ 852 $ 1,097 $ 1,248 $ 776 985 235 110 - - - - - - - 67 66 66 61 64 69 65 62 61 65 Proceeds from Sale (Prim. Rev. Earn. Equip.) 230 173 152 210 331 333 332 373 262 216 Proceeds from Sale & Leaseback of Assets - - - 13 118 - - 150 - - Other Investing, Net 4 (4) 4 4 1 - 2 2 - - 949 1,091 1,381 1,179 1,252 1,684 1,571 1,266 Collections of Direct Finance Leases Total Cash Generated Capital Expenditures Free Cash Flow 1,054 (1) (2) 835 (1,296) (704) (582) (734) (1,092) (1,387) (1,691) (1,304) (1,230) (652) $ (242) $ 131 $ 367 $ 357 $ 289 $ (208) $ (439) $ 380 $ 341 $ 614 Depreciation Expense $ 580 $ 545 $ 552 $ 625 $ 706 $ 735 $ 739 $ 811 $ 836 $ 881 Gains on Vehicle Sales, Net $ 19 $ 12 $ 14 $ 16 $ 35 $ 47 $ 51 $ 44 $ 39 $ 12 Memo: (1) Capital expenditures presented net of changes in accounts payable related to purchases of revenue earning equipment. (2) Free Cash Flow excludes acquisitions and changes in restricted cash. (3) Amounts have not been restated for operations discontinued in 2009. Proprietary and Confidential | 21 Appendix: Non-GAAP Financial Measures ($ Millions) Cash Flow Reconciliation Cash Provided by Operating Activities from Continuing Operations 12/31/10 12/31/11 $ $ Proceeds from Sales (Primarily Revenue Earning Equipment) Proceeds from Sale and Leaseback of Assets Collections of Direct Finance Leases Other, net Total Cash Generated Capital Expenditures (1) Free Cash Flow (2) 1,028 1,042 12/31/12 $ 1,134 235 300 413 - 37 130 62 62 72 3 - - 1,328 1,442 1,749 (1,070) (1,699) (2,133) $ 258 $ (257) $ (384) Depreciation Expense $ 834 $ 872 $ 940 Gains on Vehicle Sales, Net $ 29 $ 63 $ 89 Memo: (1) Capital expenditures presented net of changes in accounts payable related to purchases of revenue earning equipment. (2) Free Cash Flow excludes acquisitions and changes in restricted cash. Proprietary and Confidential | 22 Appendix: Non-GAAP Financial Measures ($ Millions) Debt to Equity Reconciliation Balance Sheet Debt % to 12/31/00 Equity % to 12/31/01 Equity % to 12/31/02 Equity % to 12/31/03 Equity % to 12/31/04 Equity % to 12/31/05 Equity % to 12/31/06 Equity % to 12/31/07 Equity $2,017 161% $1,709 139% $1,552 140% $1,816 135% $1,783 118% $2,185 143% $2,817 164% $2,776 147% Receivables Sold 345 110 PV of minimum lease payments and guaranteed residual values under operating leases for vehicles 879 625 370 PV of contingent rentals under securitizations 209 441 311 Total Obligations $3,450 275% $2,885 234% - $2,233 201% - 153 - $1,969 146% - 161 - $1,944 129% - - 117 - $2,302 151% - 78 178 - $2,895 168% - $2,954 157% Note: In connection with adopting FIN 46 effective July 1, 2003, the Company consolidated the vehicle securitization trusts previously disclosed as off-balance sheet debt. Proprietary and Confidential | 23 Appendix: Non-GAAP Financial Measures ($ Millions) Debt to Equity Reconciliation % to 12/31/08 Equity 12/31/09 Equity Receivables Sold - - - PV of minimum lease payments and guaranteed residual values under operating leases for vehicles 163 119 100 225% $2,617 175% 12/31/10 Equity $2,863 $3,026 $2,498 % to Balance Sheet Debt Total Obligations 213% % to 183% $2,747 $2,847 196% % to 12/31/11 Equity $3,382 257% - 12/31/12 Equity $3,821 260% - 64 203% % to $3,446 148 261% $3,969 270% Note: Amounts may not recalculate due to rounding. Proprietary and Confidential | 24 Proprietary and Confidential |