EMERGING M-COMMERCE IN TIER 2 & 3 CITIES Xiaobin Liu 2014 April Copyright ©2012 The Nielsen Company. Confidential and proprietary. SMARTPHONE PENETRATION IN LOWER TIER IS ALSO HIGH The penetration of smartphone is high not only in developed regions, but also in tier 3 and tier 4 cities. Smartphone Penetration by City Tier (%) 100 80 72 79 72 74 74 Tier 2 Tier 3 Tier 4 & below 60 40 20 0 Total Mobile Users in China Tier 1 Data Sources: several researches on mobile users in China in Q4 2013, 2000 samples Interview Methodology: CATI (computer aid telephone interview) 2 Copyright ©2012 The Nielsen Company. Confidential and proprietary. SINCE SMARTPHONE IS NOW AFFORDABLE TO BLUE COLLARS Smartphone Penetration by Group of People (%) 100 80 85 84 88 72 81 71 69 60 40 31 20 0 Total Mobile Users in China Student White collar Management Blue collars Data Sources: several researches on mobile users in China in Q4 2013, 2000 samples Interview Methodology: CATI (computer aid telephone interview) Free lancer and small business owners Farmer Unemployed and retired 3 Copyright ©2012 The Nielsen Company. Confidential and proprietary. ANDROID CONTRIBUTES MORE FOR SMARTPHONE PENETRATION IN TIER 2 & 3 OS Share (%) OS Share OS Share 100% 17 23 1 22 1 21 14 18 15 56 64 62 58 Tier 1 Tier 2 Tier 3 Tier 4 & below 60% 2% 2% 16% 21 80% 18% 15 19 40% 61% 20% 0% Android Apple iOs Windows Mobile Symbian Unknown/Others Android iOS Symbian Unknown/Others Data Sources: several researches on mobile users in China in Q4 2013, 2000 samples Interview Methodology: CATI (computer aid telephone interview) Windows Mobile 4 Copyright ©2012 The Nielsen Company. Confidential and proprietary. PENETRATION OF SMART TV IN TIER 2 & 3 IS ON PAR WITH TIER 1 Penetration of Household Electronics Tier 1 Tier 2 Tier 3 Tier 4 TV 89 94 Wash Machine 95 91 92 91 Fridge 94 90 91 90 Fixed Phone 73 Air Condition 92 Water Heater 91 Wireless Router 84 Smart TV TV Box 95 89 Data Sources: Nielsen’s CCI Research in Q1 2014, 3580 samples Interview Methodology: CATI (computer aid telephone interview) 39 95 97 80 56 46 97 96 84 79 85 84 62 57 61 57 60 60 39 42 5 Copyright ©2012 The Nielsen Company. Confidential and proprietary. APP USAGE IN TIER 2 & 3 IS RELATIVELY LOWER THAN TIER 1, BUT THE GAP IS NOT BIG Mobile APP Usage Tier 1 Tier 2 IM 47% Wechat 46% News 26% Mobile Video 26% Mobile Reading 24% Search 23% Tier 3 Tier 4 42% 44% 31% 18% 38% 32% 16% 29% 18% 20% 17% 16% 19% 17% 16% 15% 20% Offline Game 20% 12% 15% 14% Microblog 20% 13% 15% 14% 14% 9% Data Sources: several researches on mobile users in China in Q4 2013, 2000 samples Interview Methodology: CATI (computer aid telephone interview) 12% 16% Online Game Shopping 10% 15% 12% 10% 11% 6 Penetration and Growth Landscape - Mobile APP Hi • • • Mobile shopping Mobile payment Online game • • KIK Search engine • Microblog Lo Lo • Video • Growth Rate Copyright ©2012 The Nielsen Company. Confidential and proprietary. THOUGH THE PENETRATION IS SLOW, MOBILE SHOPPING AND PAYMENT ARE HAVING FASTEST GROWTH Penetration Data Sources: several researches on mobile users in China in Q4 2013, 2000 samples Interview Methodology: CATI (computer aid telephone interview) • Surfing & Reading news • E-books IM Hi 7