The Future of Packages Bright or Dim? National PCC Day Chicago Postal Customer Council September 10, 2014 Dennis Nicoski 1 USPS FY15 STRATEGIES ® Agenda Marketplace trends – mail and packages What is dimensional weighting? DIM 101 Why does it matter? What does it mean? How do you capitalize? Proposed Priority Mail price reductions Q&A 2 USPS FY15 STRATEGIES ® Industry Trends – Mail FCM erosion continues Battle for advertising dollars Changing demographics and buyer behavior Pace of change Security / privacy concerns escalating Technology integration / promotions Paper/print Exigency USPS FY15 STRATEGIES ® 3 USPS FY15 STRATEGIES ® USPS FY15 STRATEGIES ® 2014 Mail Promotions USPS FY15 STRATEGIES ® 6 Mail NSA’s First catalog NSA filed March 5, 2014 – pending before PRC Key principles Tiered discount on growth above base Annual logical adjustment to baseline 5 year term Multiplier effect Package commitment 25+ currently in discussion USPS FY15 STRATEGIES ® 7 Current Marketplace Trends FedEx and UPS DIM Changes Proposed Priority Mail price reductions Sunday, MetroPost/Same Day, Holiday, Next Day Omnichannel (Ship-from-store, Endless Aisle, Flexible delivery) Residential growing, commercial flat Mode shifts – Air to Ground Zone optimization Business need assessment Free shipping vs. transit time pressure from market leaders Returns DSV’s Multi-carrier Peak USPS FY15 STRATEGIES ® 8 USPS Innovation Platforms First Mile Enhance efficiency and convenience of pickup services and induction by fully utilizing USPS data, engaging with potential partners, and recognizing emerging customer needs. Physical Network Last Mile Enhance efficiency and capacity of processing and transport networks by fully utilizing existing assets and augmenting services. Maximize the value of USPS delivery by improving customer experience, cutting costs, and experimenting with adjacent offerings. Digital Develop technological solutions to enhance customer experience, increase revenue to USPS, and cut operating costs. Enablers IT / Engineering Systems People / Human Capital Customer Experience Brand Four “Enablers” will build the capabilities necessary within the organization to support the development and implementation of the Innovation Platforms. USPS FY15 STRATEGIES ® Dimensional Weight 101 Shipping carriers use dimensional (also called volumetric) weight to compensate for the additional costs associated with handling packages that are light for their size They take up more space on transportation and are more expensive to process and deliver 10 USPS FY15 STRATEGIES ® Dimensional Weight 101 With dimensional weighting, packages pay the greater of the actual weight, or the result of a simple formula: Length X Width X Height Dimensional Weight Factor 11 USPS FY15 STRATEGIES ® Dimensional Weight 101 Step 1 weigh the package to determine actual weight For example, say the package weighs 4 lbs Step 2 Measure the length, width, and height of the package Multiply the dimensions to determine volume/cube in cubic inches (UPS rounds – 0.4” down, 0.5” up) For example – a box that’s 12” long by 12” wide by 6” high would be 12X12X6 = 864 Divide by the dimensional weight factor to determine dimensional weight 864 / 166 factor = 5.2 Step 3 – Compare the two Pay the greater of the actual weight or dimensional weight, which now becomes the billable weight 5.2 rounds up to 6 lbs, which is greater than the 4 lb actual weight – package pays the 6 lb price 12 USPS FY15 STRATEGIES ® Dimensional Weight 101 Today, the major commercial carriers apply dimensional weighting in the following manner Domestic Air (ON, 2D, 3D) – All packages – Factor = 166 Domestic Ground – Only >3 cf (5184 ci) – Factor = 166 Postal Service Priority Mail – Only >1 cf (1728 ci) – Only Zones 5-8 – Factor = 194 International – Factor = 139 (Canada import 166) 13 USPS FY15 STRATEGIES ® Dimensional Weight 101 In January 2015, dimensional weight will apply to ALL domestic Ground shipments with Fedex and UPS Domestic Air (ON, 2D, 3D) – All packages – Factor = 166 Domestic Ground – All Packages – Factor = 166 Postal Service Priority Mail – Only >1 cf (1728 ci) – Only Zones 5-8 – Factor = 194 International – Factor = 139 14 USPS FY15 STRATEGIES ® Dimensional Weight Benchmarks Dim Wt 15 0.99 1 164 1.76 2.39 0.1 1.99 2 330 3.53 4.80 0.2 2.99 3 496 5.31 7.21 0.3 3.99 4 662 7.08 9.62 0.4 4.99 5 828 8.86 12.03 0.5 5.99 6 994 10.63 14.44 6.99 7 1160 12.41 16.85 7.99 8 1326 14.19 19.26 8.99 9 1492 15.96 21.67 9.99 10 1658 17.74 24.08 USPS FY15 STRATEGIES ® Max Sample Max Sample Box (Notebook Box (iPad) = PM CPP Paid Max Cu paper) = 8.5 x 9.5 x 7.25 x Cubic Wt In 11 x ?" ?" Tier Dimensional Weight Benchmarks W H 7.6875 5.5625 1.5 64.1 0.037 0.1 0.4 1 5.5 8.75 1.75 84.2 0.049 0.1 0.5 1 O-1096L 9.375 6.375 2.125 127.0 0.073 0.1 0.8 1 O-BOX4 7.25 7.25 6.25 328.5 0.190 0.2 2.0 2 O-1097 11.75 13.375 2.625 412.5 0.239 0.3 2.5 3 O-1092 12.375 13.625 3 505.8 0.293 0.3 3.0 3 MFRB 11.25 8.75 5.75 566.0 0.328 0.4 3.4 4 SHOE 7.75 5.375 14.625 609.2 0.353 0.4 3.7 4 MFRB-2 12.125 3.625 13.875 609.8 0.353 0.4 3.7 4 O-1095 12.75 15.75 3.25 652.6 0.378 0.4 3.9 4 LFRB 12.25 12.25 5.75 862.9 0.499 0.5 5.2 5 O-BOX7 12.25 12.25 8.25 1238.0 0.716 NA 7.5 7 SFRB 16 DIM DIM WEIGHT L PM E-MEDIA USPS FY15 STRATEGIES ® CU IN CU FT Cubic Tier Dim Weight vs. Cubic Pricing Dimensional weighting effectively penalizes customers who have poor density Large boxes that are light Cubic pricing is exactly the opposite – it REWARDS customers who have good density Example: A 2 lb shipment in a 8.5x11x6” box (0.3 cf) would pay the 4 lb price by dimensional weight The same item in a slightly smaller box that’s 8.5x11x3.5” (0.2 cf) would pay the 0.2 cf Tier PM CPP Cubic price, or roughly a 2 lb price 18 USPS FY15 STRATEGIES ® Why PM CPP Cubic? Incent small rather than penalize large packages Weight is a traditional, “easy” proxy for cube Cube never used before – difficult to measure Transportation and delivery costs based more on cube than weight Planes and trucks virtually always “cube-out” before reaching weight limits Drives smarter, more environmentally-responsible packaging policies Less corrugated, less void-fill, less fuel USPS FY15 STRATEGIES ® 19 Calculating the Cube What is the “cube?” The cube is a term for the cubic volume of the package, in inches or cubic feet. Calculating this figure correctly is one of the most important parts of the qualification process. How do I calculate cube? Measure the length by the width by the height, in inches, rounded down to the nearest 1/4” (6.375” or 6 3/8” rounds down to 6.25 or 6 ¼” ) Multiply the length X width X height and divide that number by 1728. This number is the “cube,” or cubic volume in cubic feet. What do I do with the cube I’ve calculated? Take that number and consult the pricing table to see where the package fits. Always round up. Here’s an example: A box measuring 11”” by 8.5” by 3” has a volume of 297 cubic inches (11x9x3). 297 cubic inches ÷ 1728 = 0.172 cubic feet. Because 0.172 is greater than 0.1, it falls in the next higher cubic category: 0.2. USPS FY15 STRATEGIES ® 20 How to measure non-rectangular packages For soft packs, tuck the flap under the package when measuring. For triangular packages, measure it as though it would fit into a rectangular box. Measure the height at the thickest point. Measure length and width as usual, and measure height at the tallest point. USPS FY15 STRATEGIES ® 21 Standard Priority Mail Packaging Packaging L W H CU IN CU FT TIER 7.6875 5.5625 1.5 64.1 0.037 0.1 5.5 8.75 1.75 84.2 0.049 0.1 O-1096L 9.375 6.375 2.125 127.0 0.073 0.1 O-BOX4 7.25 7.25 6.25 328.5 0.190 0.2 O-1097 11.75 13.375 2.625 412.5 0.239 0.3 O-1092 12.375 13.625 3 505.8 0.293 0.3 MFRB 11.25 8.75 5.75 566.0 0.328 0.4 SHOE 7.75 5.375 14.625 609.2 0.353 0.4 MFRB-2 12.125 3.625 13.875 609.8 0.353 0.4 O-1095 12.75 15.75 3.25 652.6 0.378 0.4 LFRB 12.25 12.25 5.75 862.9 0.499 0.5 PM E-MEDIA SFRB 22 USPS® FY15 STRATEGIES Specialized Priority Mail Packaging Spec Pkg #2 #9 #12 #10 #1 #4 #13 #18 #14 #3 #11 #5 #16 #15 #6 23 USPS® FY15 STRATEGIES L W H CU IN CU FT TIER 5 7.75 5 8.75 11.1875 6 9 10 11 12 10 12 13 12 10 7.5 5.625 5 11.75 8.5625 6 7 6 8 9 8 10 11 9 10 1.5 2.5 5 1.5 2 6 4 5 4 3.5 6 4 5 7 8 56.3 109.0 125.0 154.2 191.6 216.0 252.0 300.0 352.0 378.0 480.0 480.0 715.0 756.0 800.0 0.033 0.063 0.072 0.089 0.111 0.125 0.146 0.174 0.204 0.219 0.278 0.278 0.414 0.438 0.463 0.1 0.1 0.1 0.1 0.2 0.2 0.2 0.2 0.3 0.3 0.3 0.3 0.5 0.5 0.5 CPP Cubic Opportunities Who fits? Anyone with good density ► ► ► ► ► Any printed matter (includes literature fulfillment, books, photos, forms, documents) Foodstuffs (coffee, candy, fruit, etc.) Parts Electronics (cell phones, cameras, laptops, pda’s) Lotions, potions, and pills USPS FY15 STRATEGIES ® 24 Jan 2015 Published Dim Impact (166) Package count that changes by cell between from today to January 63% of packages will now be paid by dim weight rather than actual weight WT 0.5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 23 28 25 2 (27,754) (9,190) (1,443) 11,489 (16,378) 2,394 (10,920) 7,167 (6,517) (10,813) (11,361) 19,233 (3,110) (4,222) 20,762 19,306 22,327 USPS FY15 STRATEGIES ® 3 (22,482) (8,819) 4,466 8,663 (11,441) (633) (7,767) 6,317 (5,068) (7,335) (8,154) 11,568 (3,327) (2,351) 15,377 14,189 16,273 4 (34,752) (17,062) 12,786 11,047 (18,800) 3,169 (11,823) 10,156 (8,542) (14,113) (12,618) 18,073 (6,209) (3,512) 22,361 24,328 24,136 5 (27,446) (15,558) 7,228 11,238 (15,736) 2,669 (9,744) 9,639 (7,150) (10,621) (9,685) 13,906 (3,673) (3,035) 17,944 20,182 17,201 6 (7,937) (4,474) 2,063 2,786 (5,225) 1,605 (3,016) 2,705 (2,244) (3,988) (2,774) 4,291 (1,341) (692) 5,565 5,856 5,139 7 (7,637) (3,859) 1,190 3,215 (5,471) 1,741 (2,846) 2,531 (2,309) (3,008) (2,924) 3,222 (1,144) (1,287) 6,002 6,561 5,149 8 (9,091) (1,897) (3,565) 3,526 (8,769) 5,623 (3,964) 1,526 (2,703) (3,042) (3,965) 4,388 (2,021) (669) 8,605 8,265 6,995 Total (137,099) (60,859) 22,725 51,964 (81,820) 16,568 (50,080) 40,041 (34,533) (52,920) (51,481) 74,681 (20,825) (15,768) 96,616 98,687 97,220 Proposed Sept 2014 PM Commercial Base Price Reductions (Pounds) 26 L, 1 & 2 Zone 5 L, 1 & 2 Zone 3 Zone 4 Zone 5 10 $ (1.13) $ (4.69) $ (5.99) $ (6.43) -12% -36% -39% -30% 11 $ (2.79) $ (5.28) $ (7.18) $ (7.45) -25% -37% -43% -32% 12 $ (3.39) $ (6.00) $ (8.29) $ (8.31) -28% -40% -46% -33% 13 $ (3.91) $ (6.74) $ (9.14) $ (8.74) -30% -42% -48% -33% 14 $ (4.53) $ (7.47) $ (10.19) $ (9.70) -33% -44% -51% -35% 15 $ (5.01) $ (8.13) $ (11.20) $ (10.96) -35% -45% -53% -37% 16 $ (4.93) $ (8.60) $ (11.95) $ (12.08) -34% -45% -53% -39% 17 $ (5.40) $ (9.19) $ (12.88) $ (13.25) -35% -46% -55% -40% 18 $ (5.60) $ (9.73) $ (13.70) $ (14.36) -36% -47% -55% -41% 19 $ (5.89) $ (9.81) $ (13.83) $ (14.79) -37% -47% -55% -42% 20 $ (6.42) $ (9.70) $ (13.90) $ (14.89) -38% -46% -54% -41% USPS FY15 STRATEGIES ® Zone 3 Zone 4 Proposed Sept 2014 PM Commercial Plus Price Reductions (Pounds) 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 27 L, 1 & 2 $ $ (0.49) $ (1.12) $ (1.50) $ (1.77) $ (1.99) $ (2.58) $ (3.71) $ (4.09) $ (3.38) $ (3.49) $ (3.73) $ (4.10) $ (2.94) $ (3.21) $ (3.38) $ (3.69) $ (3.83) USPS FY15 STRATEGIES ® Zone 3 $(0.54) $(1.36) $(1.67) $(1.84) $(1.99) $(3.98) $(4.82) $(5.59) $(5.61) $(6.04) $(6.19) $(6.58) $(6.97) $(5.87) $(6.08) $(6.44) $(6.47) $(6.41) Zone 4 $ (1.02) $ (2.12) $ (1.57) $ (1.62) $ (3.17) $ (5.85) $ (6.62) $ (7.26) $ (8.05) $ (8.85) $ (9.22) $ (9.90) $(10.66) $ (9.67) $ (9.76) $ (9.94) $ (9.92) $ (9.96) Zone 5 $ $(1.28) $(2.54) $(4.02) $(5.32) $(6.29) $(7.04) $(7.58) $(7.80) $(8.26) $(8.75) $(9.21) $(9.65) $(8.98) $(9.15) $(9.35) $(9.51) $(9.54) L, 1 & 2 0% -8% -17% -22% -25% -27% -32% -40% -42% -33% -33% -35% -36% -25% -27% -28% -29% -30% Zone 3 -9% -20% -23% -25% -26% -41% -45% -46% -45% -46% -46% -47% -48% -39% -39% -40% -39% -38% Zone 4 -15% -26% -19% -19% -31% -45% -48% -50% -52% -54% -55% -56% -58% -51% -50% -50% -49% -49% Zone 5 0% -12% -21% -28% -32% -35% -36% -36% -36% -36% -36% -36% -37% -34% -34% -34% -33% -33% What Shippers Can Do? Know the data – PLD Rules Get data on box sizes – if not through systems, from the current carrier, or collect box usage data Evaluate packaging usage compared to weight – How many boxes of each size vs. how many shipments of each weight? Watch for bulging packages Know the round rules - Rounding (0.5 up, 0.4 down) Renegotiate – new dim factor, phased approach, or net minimum Look at product packaging - designed for retail or b2c fulfillment Poly vs corrugated Void fill 28 USPS FY15 STRATEGIES ® Questions? 29 USPS FY15 STRATEGIES ® Thank you. 30 USPS FY15 STRATEGIES ®