G2 Meeting
March 6, 2014
Agenda






Division of Child Support Services - Director
Tanguler Johnson
Statewide Services – Mable and Rachel
Dashboard Development Update – Jim and
Wendy
Stock and Flow – Jim
County Updates – Visitation, 8 in 8 & OM30
Wrap Up – Commissioner Horton and Director
Hill
Division of Child Support Services
A Helping Hand to Self-Sufficiency
Collections, Outreach, and Beyond
Presenter: Tanguler Gray-Johnson, DCSS Director
Presentation to: G2
Date: March 6, 2014 January
Georgia Department of Human Services
Vision, Mission and Core Values
Vision
Stronger Families for a Stronger Georgia.
Mission
Strengthen Georgia by providing Individuals and Families access to
services that promote self-sufficiency, independence, and protect
Georgia's vulnerable children and adults.
Core Values
• Provide access to resources that offer support and empower Georgians
and their families.
• Deliver services professionally and treat all clients with dignity and
respect. Manage business operations effectively and efficiently by
aligning resources across the agency.
• Promote accountability, transparency and quality in all services we
deliver and programs we administer.
• Develop our employees at all levels of the agency.
2
Division of Child Support Services
Milestones for DCSS
1972-1975
• Launch of
Child
Support
Recovery
Unit
1984
1993-1996
1997-1998
• New
Expedited
enforcement
tools
• Name Change to
Office of Child
Support
Enforcement
• Launch of the
Fatherhood
Initiative
• Welfare Reform
Act : Personal
Responsibility
and Work
Opportunity
Reconciliation
Act” (PRWORA).
1999
• UGA
Training
initiatives
• Creation of
Region Locate
Centers
3
Division of Child Support Services
Milestones for DCSS
2003-2006
2007-2008
• GA becomes
the 2nd state to
implement
Debit Card and
Direct Deposit
• New Child Support
Guidelines
Calculator
• Launch of RPI
• Launch of
Constituent
Services Portal
• Receives Governor
Customer Service
Award:
“Outstanding
Process
Improvement” and
“Customer Service
Excellence”
2009-2012
2013
• Launch of Problem
Solving Courts
• Celebration of
40th Anniversary
• Development of
DCSS cookbook
“Favorites from our
table”
• DCSS Culture
Change
• Name change to
Division of Child
Support Services
4
Division of Child Support Services
Current Initiatives
• Amended Value Statement
– “Put Children First”
– “Children Need Both Parents”
• “Government should be a resource to families, not a
substitute”
– Parent Accountability
– Investment in our citizens and the community
– Self-sufficiency
• Outreach Programs: New & Enhanced
– Governor’s Initiative: Alternative to Incarceration
5
Revised 9.16.13
6
•
Division of Child Support Services
A Worthy Investment
Child Support can mean the difference between a family’s dependence on or
independence from public assistance
– 6% of families receive TANF
– 45% of families formerly received TANF
– 49% of families have never received TANF
•
AFY 13 & FY 14 Appropriated Funding
National Statistics
– Child Support represents 45% of the total family income for poor families
– Child Support represents 16%of the total family income for the average family
•
Cost Effectiveness – For every $1 spent, DCSS collected $7.02 in FFY2012
•
DCSS is a cost recovery agency
– An average of $9M is collected annually as reimbursement to the State Treasury for public
assistance
– In comparison, $9M represents 38% of the State appropriated budget for DCSS
•
Parent Accountability for the well-being of Georgia’s children and the self-sufficiency of
families. Stronger Families for a Stronger Georgia!
7
Region 1
Region 2
Region 3
Region 4
Region 5
Region 6
Region 7
Region 8
Region 9
Region 5
R7
R8
Program Structure
R3
Dublin Hub
FOO
Albany
Hub
State Ops
Statewide Data
R3
58 Local Child Support Offices
–
–
R3
Region 7
49 State staffed Offices
9 Contract Offices (DA’s)
1 Central Registry
FOO
1334 Employees
Region 8
–
–
Region 6
1170 state staff members
164 DA staff members
FY13 Statistics
Region 9
388,649 Cases
521,367 Children
$695 Million- Collections
8
Division of Child Support Services
Workflow
Intake
Applications
Walk-ins
Mail
CSP/On-line
IV-A Referrals
Foster Care Referrals
Court Order
Establishment
Financial Support
Medical Support
Locate
Paternity
Establishment
Automated Interfaces and
Manual Searches are performed
to locate Non-Custodial Parents
Financial
Centralized Payment
Processing by the Family
Support Registry (FSR)
DNA Paternity Test
Enforcement
Administrative and Judicial Actions are
taken to collect delinquent payments
(drivers license suspension, passport
denial, tax intercept, lottery winning
intercept, tag lien, etc.)
* Process service (Sherriff or private
process server)
Review & Modification
Administrative and/or Judicial Review of court orders that are 36 months old
or older for possible modification of support amount.
9
Statewide Locate
Quick Locate
•
•
Phone contact with CP and/or NCP
$TARS; Locate Management Screen, DL,
DOC Prison screen
SUCCESS
CRS
ACCURINT
GRATIS
PATERNITY ACKNOWLEDGEMENT
DOL (Unemployment purposes)
EWOO
Vital Records
•
•
•
•
•
•
•
•
In Depth Locate
•
Actions automatically performed by $TARS
when the case is in the Locate “L” function
•
Locate attempts made by Locate Agents
through additional web searches i.e. utilities,
etc.
•
The local office performs Quick Locate services and identifies the need for additional efforts
•
The Locate HUB performs In Depth Locate services and maintains the case until the NCP is
located
•
Action is taken at 6 months, 1 Year, 2 Years, and 3 Years per Federal Guidelines
Financial Support Team
 Undistributed Funds
 Debt Offset Programs
 State and Federal Tax
Offsets
 DOL Unemployment
Benefits
 Lottery
 Passport/ DNR License
Suspensions
10
Policy & Paternity Unit
• Monitor State Plan Compliance
• Research and interpret Federal and State laws
• Legislative Tracking and Implementation
• Monitor Vital Records Paternity Establishment
Percentage Reporting and the Paternity
Acknowledgement program.
• Liaison to the Federal Office of Child Support
Enforcement
• Liaison to the Administrative Office of Courts
11
Division of Child Support Services
Outreach Key Initiatives
DCSS Communication
Center
•Manages the DCSS
Communication Center and IVR
•Handles 1.5M calls per year
•Reduce escalations and walk-in
rates
•Assist with outreach calls
Fatherhood Program
•Re-entry Services
•Prison Paternity Testing
•Homeless Veterans Initiative
Director’s
Communication Group
•Respond to DCSS customer
complaints for DHS
Commissioner
•Responds to inquiries from the
• Governor’s Office of
Customer Service
•DHS Constituent Services
•Legislators
12
Division of Child Support Services
Outreach Key Initiatives
Problem Solving Court
•Child support alternative to incarceration
•Utilize free community resources
•Referrals for initial assessment through local CSBs
~Substance abuse
~Literacy
~Mental health
13
Program Continuous Improvement
• Rapid Process Improvement
–
–
–
–
–
Lean Management Methodology
Standard Operating Procedures
ERG Reviews
RPI Events and Revisits
VSM/RPI Implementation Team
• 41 Team members
• Strategic Planning (DCSS Strategic Plan)
–
–
–
–
Governor’s, DHS, DCSS goals
7 Strategies
Measurement Activities and Measurement Tools
Operational Plan
14
Goals
Governor’s Strategic Goals for Georgia
• ACCESIBLE CARE & ACTIVE LIFESTYLES
• FISCALLY SOUND – PRINCIPLES - CONSERVATIVE
DHS Goals
• PROMOTE FAMILY/INIDIVIDUAL SELF-SUFFICIENCY & INDEPENDENCE
• EFFECTIVE/EFFICIENT SERVICE DELIVER & BUSINESS OPERATIONS
DCSS Goals
• IMPROVEMENT OF PERFORMANCE INDICATORS
• Business Process Management
• Employee Development | Retention | Succession
• Optimized Service Delivery
• Fiscal Operations - Cost Savings
• INCREASE OUTREACH PROGRAM EFFORTS
• Problem Solving Court Expansion
• Marketing & Educate Stakeholders
• Increased NCP % Employed & Paying
15
Division of Child Support Services
Strategic Plan
16
Question and Answer
17
Statewide Services
Mable and Rachel
March 6, 2014
Georgia Department of Human Services
Vision, Mission and Core Values
Vision
Stronger Families for a Stronger Georgia.
Mission
Strengthen Georgia by providing Individuals and Families access to services
that promote self-sufficiency, independence, and protect Georgia's
vulnerable children and adults.
Core Values
•
•
•
•
Provide access to resources that offer support and empower Georgians and
their families.
Deliver services professionally and treat all clients with dignity and respect.
Manage business operations effectively and efficiently by aligning resources
across the agency.
Promote accountability, transparency and quality in all services we deliver
and programs we administer.
Develop our employees at all levels of the agency.
 What’s a dashboard?
 Key elements of a dashboard
 Dashboards gone crazy!
 What we have today
 What works for Fulton, Dekalb…the state?
 Visual display of the most important information needed to achieve one or
more objectives
 Consolidated and arranged on a single screen so the information can be
monitored
 At-a-glance view of key performance indicators relevant to a particular
objective or business process
 Presentation of data that can be understood
 Helps to see the big picture
Ref: Dashboard Confusion; Excel Dashboards and Reports
Report that displays a
collection of key
performance indicators
(KPI) together with
performance targets for
each KPI.
A container for a related
group of scorecard and
report views that are
organized together and
can be filtered.
 Simple, communicates easily
 Minimum distractions
 Supports business with meaningful and useful data
 Visually appealing
 Saves time
 Easily understood
Ref: Dashboard Demystified: What is a dashboard?
Doesn’t help the user understand the data!
Ref: www.dataenthusiast.com
TWO pieces coming together: information and design
Information:
• The most important information needed to achieve one or
more objectives
Design:
• Visually displayed on a single screen so the information
can be monitored at a glance
Ref: www.dataenthusiast.com
Discussion about the
information needed to
meet priority objectives
Permanency Benchmarks
Stock & Flow
Jim
What is “Stock and Flow?"
What is “Stock and Flow?"
6-12 month “Tub”
13+ month
“Faucet Kids”
13+ month “Tub”
Exits from Care
Exits from Care
Win Fabulous Prizes!!!
DeKalb
Children in Care 6-12 Months
May
2013
A
Number of Foster Care Cases open on the
first day of the month
J
Number of Children Removed
Number of Children reaching 6 months
total
Number of Children reaching 13 months
during the month
Number of Children in care 6-12 Months
exiting
Number of Children in Care 6-12 Months on
the last day of the month
a
b
c
d
Discharge Reason
Reunification
Live with other relative
Adoption finalized
Guardianship
D
H
I
e
f
g
h
i
Jun
2013
Jul
2013
Aug
2013
Sep
2013
Oct
2013
Nov
2013
Dec
2013
Jan
2014
Feb
2014
10 Mo.
Total
546
559
564
554
532
532
549
546
550
566
550
45
42
42
41
48
55
31
49
47
36
44
19
11
29
15
27
16
22
18
23
9
189
9
18
15
12
16
16
17
12
7
16
138
10
2
4
16
6
6
2
12
2
5
65
146
137
143
128
128
124
125
119
133
121
130
10 Month
Average
10 Month
Average
10 Month
Total
10 Month
Total
10 Month
Total
10 Month
Average
Exits
1
0
0
1
Exits
5
0
0
0
64
10 Month
Total
Exits
3
6
1
0
Exits Exits Exits Exits Exits Exits Exits
1
3
11
6
2
1
5
1
1
2
0
2
1
7
0
0
0
0
0
0
0
0
0
3
0
1
0
0
Positive Permanency Subtotal (a+b+c+d)
10
2
Emancipation
0
0
Transfer to another agency
0
0
Runaway
0
0
Death of Child (May 2009 forward)
0
0
Legal Status not mapped to AFCARS (May 2009 forward)
0
0
4
0
0
0
0
0
16
0
0
0
0
0
6
0
0
0
0
0
5
0
0
0
0
1
2
0
0
0
0
0
12
0
0
0
0
0
2
0
0
0
0
0
5
0
0
0
0
0
Total (a+b+c+d+e+f+g+h+i)
4
16
6
6
2
12
2
5
10
2
Positive Permanency Ratio:(a+b+c+d)/(D)
53%
18%
14% 107% 22%
31%
9%
67%
9%
56%
34%
Matriculation Ratio: (H)/(H+I)
47%
90%
79%
73%
89%
50%
78%
76%
68%
43%
73%
10 Month
Average
10 Month
Average
DeKalb
All Children in Care 13+ Months
A
D
H
I
Number of Foster Care Cases open on the
first day of the month
Number of Children Removed
Number of Children reaching 13 months
total
Number of Children reaching 25 months
total
Number of Children in care 13+ months
exiting during the month
Number of Children in Care 13+ Months on
the last day of the month
Discharge Reason
a
b
c
d
Reunification
Live with other relative
Adoption finalized
Guardianship
Positive Permanency Subtotal (a+b+c+d)
e
f
g
h
i
May
2013
Jun
2013
Jul
2013
Aug
2013
Sep
2013
Oct
2013
Nov
2013
Dec
2013
Jan
2014
Feb
2014
10 Mo.
Total
546
559
564
554
532
532
549
546
550
566
550
45
42
42
41
48
55
31
49
47
36
44
9
18
15
12
16
16
17
12
7
16
138
11
12
12
15
12
9
7
2
5
8
93
2
4
12
8
7
6
6
14
5
6
70
260
275
275
262
263
269
272
262
265
275
268
10 Month
Average
10 Month
Average
10 Month
Total
10 Month
Total
10 Month
Total
10 Month
Average
Exits
3
0
0
2
Exits
2
1
2
0
59
10 Month
Total
43%
10 Month
Average
Exits
1
0
1
0
4
12
5
7
4
5
10
5
5
Emancipation
0
0
Transfer to another agency
0
0
Runaway
0
0
Death of Child (May 2009 forward)
0
0
Legal Status not mapped to AFCARS (May 2009 forward)
0
0
0
0
0
0
0
3
0
0
0
0
0
0
0
0
0
2
0
0
0
0
1
0
0
0
0
4
0
0
0
0
0
0
0
0
0
1
0
0
0
0
Total (a+b+c+d+e+f+g+h+i)
12
8
7
6
6
14
5
6
Positive Permancy Ratio:(a+b+c+d)/D
2
Exits Exits Exits Exits Exits Exits Exits
2
4
3
2
0
1
4
2
5
1
0
4
0
6
0
3
1
5
0
1
0
0
0
0
0
0
3
0
2
22%
4
22%
80%
42%
44%
25%
29%
83%
71%
31%
DeKalb
Dec-10 Jan-11 Feb-11 Mar-11Apr-11
MayMay11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12Mar-12Apr-12 12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13
100
90
80
70
8b
60
50
40
30
20
10
0
10
20
30
40
50
60
70
80
90
100
8a
% of Children Still in
Care
% of Children Exited
within 24 mos.
% of Children Exited
within 12 mos.
% of Children Exited
within 6 mos.
# of Children Still in
Care
# of Children Exited
within 24 mos.
# of Children Exited
within 12 mos.
# of Children Exited
within 6 mos.
Fulton
Children in Care 6-12 Months
Apr
2013
A
Number of Foster Care Cases open on the
first day of the month
J
Number of Children Removed
Number of Children reaching 6 months
total
Number of Children reaching 13 months
during the month
Number of Children in care 6-12 Months
exiting
Number of Children in Care 6-12 Months on
the last day of the month
a
b
c
d
Discharge Reason
Reunification
Live with other relative
Adoption finalized
Guardianship
D
H
I
e
f
g
h
i
May
2013
Jun
2013
Jul
2013
Aug
2013
Sep
2013
Oct
2013
Nov
2013
Dec
2013
Jan
2014
Feb
2014
10 Mo.
Total
682
670
663
645
632
614
590
610
594
579
596
619
40
43
49
58
42
51
62
39
49
65
33
49
20
23
15
9
30
13
16
15
19
24
13
177
14
23
17
23
11
22
16
15
13
9
5
154
3
6
9
4
6
9
1
4
2
2
7
50
158
151
134
113
123
105
102
96
99
114
115
115
10 Month
Average
10 Month
Average
10 Month
Total
10 Month
Total
10 Month
Total
10 Month
Average
Exits
2
0
0
1
Exits
2
1
2
0
Exits
4
5
0
0
Exits
1
0
0
0
Exits
2
1
0
4
46
10 Month
Total
Exits Exits
3
3
0
2
0
0
0
0
Exits Exits Exits Exits
8
1
3
2
0
0
0
0
0
0
1
0
1
0
0
0
Positive Permanency Subtotal (a+b+c+d)
3
5
Emancipation
0
1
Transfer to another agency
0
0
Runaway
0
0
Death of Child (May 2009 forward)
0
0
Legal Status not mapped to AFCARS (May 2009 forward)
0
0
9
0
0
0
0
0
3
1
0
0
0
0
5
0
1
0
0
0
9
0
0
0
0
0
1
0
0
0
0
0
4
0
0
0
0
0
2
0
0
0
0
0
1
1
0
0
0
0
7
0
0
0
0
0
Total (a+b+c+d+e+f+g+h+i)
3
6
9
4
6
9
1
4
2
2
7
Positive Permanency Ratio:(a+b+c+d)/(D)
15%
22%
60%
33%
17%
69%
6%
27%
11%
4%
54%
26%
Matriculation Ratio: (H)/(H+I)
82%
79%
65%
85%
65%
71%
94%
79%
87%
82%
42%
75%
10 Month
Average
10 Month
Average
Fulton
All Children in Care 13+ Months
A
Number of Foster Care Cases open on the
first day of the month
I
Number of Children Removed
Number of Children reaching 13 months
total
Number of Children reaching 25 months
total
Number of Children in care 13+ months
exiting during the month
Number of Children in Care 13+ Months on
the last day of the month
a
b
c
d
Discharge Reason
Reunification
Live with other relative
Adoption finalized
Guardianship
D
H
e
f
g
h
i
Apr
2013
May
2013
Jun
2013
Jul
2013
Aug
2013
Sep
2013
Oct
2013
Nov
2013
Dec
2013
Jan
2014
Feb
2014
10 Mo.
Total
682
670
663
645
632
614
590
610
594
579
596
619
40
43
49
58
42
51
62
39
49
65
33
49
14
23
17
23
11
22
16
15
13
9
5
154
5
6
15
11
7
4
8
7
3
10
5
76
12
6
16
16
16
11
6
22
19
12
10
134
386
399
389
388
365
370
375
367
352
350
345
370
10 Month
Average
10 Month
Average
10 Month
Total
10 Month
Total
10 Month
Total
10 Month
Average
Exits
3
0
4
4
Exits
0
0
1
1
Exits
6
0
9
0
Exits Exits Exits Exits
3
3
3
5
1
1
0
0
5
0
16
11
0
1
2
1
Exits
5
2
0
0
Exits
2
2
0
2
110
10 Month
Total
71%
10 Month
Average
Exits Exits
3
3
2
4
4
6
5
1
Positive Permanency Subtotal (a+b+c+d)
11
2
Emancipation
1
4
Transfer to another agency
0
0
Runaway
0
0
Death of Child (May 2009 forward)
0
0
Legal Status not mapped to AFCARS (May 2009 forward)
0
0
15
1
0
0
0
0
14
1
1
0
0
0
14
2
0
0
0
0
9
1
0
0
0
1
5
1
0
0
0
0
21
1
0
0
0
0
17
2
0
0
0
0
7
5
0
0
0
0
6
4
0
0
0
0
Total (a+b+c+d+e+f+g+h+i)
16
16
16
11
6
22
19
12
10
Positive Permancy Ratio:(a+b+c+d)/D
12
79%
6
9%
88%
61%
127%
41%
31% 140% 131%
78%
120%
Fulton
100
90
80
70
8b
60
50
40
30
20
10
0
10
20
30
40
50
60
70
80
90
100
% of Children Still in
8a Care
% of Children Exited
within 24 mos.
% of Children Exited
within 12 mos.
% of Children Exited
within 6 mos.
# of Children Still in
Care
# of Children Exited
within 24 mos.
# of Children Exited
within 12 mos.
# of Children Exited
within 6 mos.
Visitation
Counties
Fulton County
Placement
Visitation Data
FINAL
January 2014
Fulton
County
January
2014
OM 20A
Child
Visits
Kenny A. Mandate
96.25%
Excellent
96.25% or greater
Good 92% - 96.24%
Needs Improvement
<92%
Admin
Required
Made
%
Beasley
118
105
88.98%
Greene
82
82
100%
Hudson
104
99
95.19%
Rudd
114
110
96.49%
Haynes
71
71
100%
Searcy
84
84
100%
216/216
Trim
61
61
100%
Williams
97.40%
Booker
90
89
98.89%
Carbins
108
103
95.37%
Fulton
79
78
98.73%
108
105
97.22%
1019
987
96.86%
Russell
94.74%
396/418
Walker
100%
375/385
Supervisor
Scott-Morrow
Summary
Fulton
County
January
2014
OM 20B
Child
Private
Visits
Kenny A. Mandate
96.25%
Excellent
96.25% or greater
Good 92% - 96.24%
Needs Improvement
<92%
Admin%
Russell
95.77%
213/204
Walker
100%
110/110
Williams
100%
197/197
Required
Made
%
Beasley
60
53
88.33%
Greene
41
40
97.56%
Hudson
52
52
100%
Rudd
60
59
98.33%
Haynes
36
36
100%
Searcy
42
42
100%
Trim
32
32
100%
Booker
47
47
100%
Carbins
54
54
100%
Fulton
40
40
100%
Scott-Morrow
56
56
100%
520
511
98.27%
Summary
Fulton
County
Admin
January
2014
OM 21
Russell
98.0%
101/99
Walker
53.8%
13/7
Reunification
Visits
Kenny A. Mandate 85%
Excellent
85% or greater
Good 75% - 84.9%
Needs Improvement <75%
Williams
97.3%
75/73
Supervisor
Required
Made
%
Beasley
25
24
96.0%
Greene
20
20
100%
Hudson
26
25
96.2%
Rudd
30
30
100%
Haynes
2
1
50%
Searcy
11
6
54.5%
Trim
NA
NA
NA
Booker
25
25
100%
Carbins
18
17
94.4%
Fulton
10
10
100%
Scott-Morrow
22
21
95.5%
189
179
94.7%
Summary
Fulton
County
January
2014
Admin
Russell
96.7%
211/204
Walker
100%
Required
Made
%
Beasley
58
56
96.6%
Greene
41
39
95.1%
Hudson
52
50
96.2%
Rudd
60
59
98.3%
Haynes
36
36
100%
Searcy
41
41
100%
OM 22
109/109
Trim
32
32
100%
Booker
46
46
100%
Caretaker
Williams
99.0%
Carbins
52
51
98.1%
Fulton
40
39
97.5%
Scott-Morrow
56
56
100%
514
505
98.2%
Visits
Kenny A. Mandate 95%
Excellent
95% or greater
Good 87.5% - 94.9%
Needs Improvement <87.5
194/192
Summary
Fulton
County
Admin
Required
Made
%
Beasley
4
3
75%
Greene
4
4
100%
Hudson
6
6
100%
Rudd
7
7
100%
Walker
93.3%
Haynes
7
6
85.7%
Searcy
4
4
100%
15/14
Trim
4
4
100%
Booker
9
9
100%
Carbins
6
6
100%
Fulton
4
4
100%
Scott-Morrow
7
7
100%
62
60
96.8%
Russell
95.2%
January
2014
OM 23
Sibling
Visits
Kenny A. Mandate 90%
Excellent
90% or greater
Good 80% - 89.9%
Needs Improvement <80%
21/20
Williams
100%
26/26
Supervisor
Summary
Fulton County
Visitation Summary
August 2013 to January 2014
OM
Goal
Aug
Sept
Oct
Nov
Dec
Jan
Child Visits
20 A
96.25%
98.9%
98.0%
97.2%
98.6%
98.6%
96.8%
Child Private
20 B
96.25%
99.4%
99.2%
99.1%
100%
99.6%
98.2%
Reunification
21
85%
94.3%
89.9%
93.0%
95.3%
96.4%
94.7%
Caretaker
22
95%
98.0%
97.9%
97.8%
99.1%
99.6%
98.2%
Sibling
23
90%
97.2%
88.1%
95.6%
100%
95.8%
96.8%
DeKalb County
Placement
Visitation Data
FINAL
January 2014
DeKalb
County
January
2014
OM 20A
Child
Visits
Kenny A. Mandate
96.25%
Excellent
96.25% or greater
Good 92% - 96.24%
Needs Improvement
<92%
Administrator
Lyles
374/386
96.89%
Johnson
336/338
99.41%
Rayne
298/301
99.00%
Supervisor
Required
Made
%
Cox
102
102
100%
Hill
93
86
92.47%
123
119
96.75%
Jack
68
67
98.53%
Scott
96
96
100%
Hall
34
34
100%
Jacob
70
70
100%
Pertiller
40
39
97.5%
Doe
98
97
98.98%
Macon
96
95
98.96%
Garrett
122
120
98.36%
83
83
100%
1025
1008
98.34%
Njenga
Smith
Summary
DeKalb
County
January
2014
OM 20B
Child
Private
Visits
Kenny A. Mandate
96.25%
Excellent
96.25% or greater
Good 92% - 96.24%
Needs Improvement <92%
Administrator
Lyles
198/199
99.5%
Johnson
175/175
100%
Rayne
149/150
99.33%
Supervisor
Required
Made
%
Cox
52
52
100%
Hill
48
47
97.92%
Njenga
63
63
100%
Jack
36
36
100%
Hall
17
17
100%
Jacob
36
36
100%
Pertiller
20
20
100%
Scott
52
52
100%
Doe
43
43
100%
Macon
46
45
97.83%
Garrett
62
62
100%
Smith
42
42
100%
524
522
99.62%
Summary
DeKalb
County
January
2014
OM 21
Reunification
Visits
Kenny A. Mandate 85%
Excellent
85% or greater
Good 75% - 84.9%
Needs Improvement <75%
Administrator
Lyles
48/56
85.7%
Johnson
101/105
96.2%
Rayne
61/72
84.7%
Supervisor
Required
Made
%
Cox
1
1
100%
Hill
21
16
76.2%
Njenga
34
31
91.2%
Jack
0
0
NA
Hall
8
8
100%
Jacob
22
22
100%
Pertiller
16
16
100%
Doe
31
31
100%
Scott
28
24
85.7%
Macon
25
22
88.0%
Garrett
34
28
82.4%
Smith
13
11
84.6%
233
210
90.1%
Summary
DeKalb
County
January
2014
OM 22
Caretaker
Visits
Kenny A. Mandate 95%
Excellent
95% or greater
Good 87.5% - 94.9%
Needs Improvement <87.5
Administrator
Lyles
190/199
95.5%
Johnson
171/172
99.4%
Rayne
148/151
98%
Supervisor
Required
Made
%
Cox
52
52
100%
Hill
48
43
89.6%
Njenga
63
61
96.8%
Jack
36
34
94.4%
Hall
17
17
100%
Jacob
36
36
100%
Pertiller
20
19
95%
Doe
50
50
100%
Scott
49
49
100%
Macon
49
48
98%
Garrett
62
61
98.4%
Smith
39
40
97.5%
522
509
97.5%
Summary
DeKalb
County
January
2014
OM 23
Sibling
Visits
Kenny A. Mandate 90%
Excellent
90% or greater
Good 80% - 89.9%
Needs Improvement <80%
Administrator
Lyles
20/27
74.1%
Johnson
21/23
91.3%
Rayne
7/7
100%
Required
Made
%
Cox
5
5
100%
Hill
5
5
100%
Njenga
7
7
100%
Jack
10
3
30%
Hall
4
2
50%
Jacob
5
5
100%
Pertiller
2
2
100%
Scott
4
4
100%
Doe
8
8
100%
Macon
4
4
100%
Garrett
1
1
100%
Smith
2
2
100%
57
48
84.2%
Supervisor
Summary
DeKalb County
Visitation Summary
August 2013 to January 2013
OM
Goal
Child
Visits
20 A
96.25%
Child
Private
20 B
96.25%
Reunifi
cation
21
85%
Care
taker
22
95%
Sibling
23
90%
Aug
Sept
Oct
Nov
Dec
Jan
99.5%
97.7%
98.4%
98.9%
99.6%
98.3%
100%
98.8%
99.2%
99.8%
99.8%
99.6%
98.6%
93.0%
86.3%
94.8%
93.9%
90.1%
99.8%
96.8%
97.8%
98.8%
98.8%
97.5%
94.8%
94.4%
95.3%
94.1%
92.7%
84.2%
8 in 8 / 8b Data
Counties
DeKalb P13 8B Cohort
Children Who Entered Care During Period 13 and Who
Will Reach 24 Months in Care Between
As of 3/6/14
1/1/14 and 6/30/14
3/6
DeKalb needs 21
positive exits from
the P13 cohort by
6/30/14 to achieve
74% on OM8b
Newly Discharged
Children Remaining Eligible
•No/Unlikely
•Yes
•Possible
*= not a positive permanency
1 (4*)
34
18
2
14
Fulton P13 8B Cohort
Children Who Entered Care During Period 13
and Who Will Reach 24 Months in
Care Between
1/1/14 to 6/30/14
Fulton
needs
Newly Discharged
25
Children Remaining
additional
•No/Unlikely
8b exits
by 6/30/14 •Yes
•Possible
3/6
3
50
15
17
18
Outcome 30 and
Health Event Tracking
Counties
Region XIV
DeKalb Co.
OM 30
Reporting Month
February 2014
(Meeting the Needs
of Children)
Children with Health
Checks
Overdue More Than
30 Days
(End of Month)
** = additional
child/ren not included.
On runaway status.
Admin
Supervisor
Sept
Oct
Nov
Dec
Jan
Feb
14*
1
1
0
0
0
0
2
2
1
2
1
1
4
4
1*
1
0
4*
2
4
0
1
2
Lyles Total
19
9
11
2*
4
3
Hall
0
0
1
0
0
0
1
0
0
0
0
0
0
1
1
0
1
1
0
1
1*
0*
Cox
Lyles
Hill
Overdue
>30 Days Njenga
Jack
Johnson Jacob
Overdue Pertiller
>30 Days
Scott
Doe
0
0
3
0
0*
0
Johnson Total
1
1
5
1
2
1*
Macon
3
3
6
0
1
0
0
0
2
0
0
0
0
0
Rayne Garrett
Overdue
>30 Days Smith
Rayne Total
County
Summary
3
3
8
0
1
0
23
13
24
3*
7*
4*
REGION
14
Fulton
County
Russell
OM 30
Meeting the
Needs
of Children
Reporting Month
February 2014
Children with
Health Checks
More Than 30
Days Past Due
SSS
Oct
Nov
Dec
Jan
Feb
Beasley
3
3
14
1
0
Hudson
2
0
0
1
1
Rudd
4
1
4
1
3
Greene
7
2
4
4
7
TOTAL RUSSELL
16
6
22
7
11
Booker
10
4
3
4
1
Carbins
3
3
3
0
1
5
6
4
0
0
Scott-Morrow
3
4
4
0
1
TOTAL WILLIAMS
21
17
14
4
3
Haynes
2
1
0
0
0
Trim
5
6
3
0
0
Searcy
1
2
0
0
0
TOTAL WALKER
8
9
3
0
0
45
32
39
11
14
Admin
Williams Fulton
Walker
County Summary
Wrap Up
Commissioner Horton
And
Director Hill