Assessing Capability Joel Smith Commercial Sales Minitab, Inc. Schedule Learn about the tools Two “continuous” examples • Assessment of cookout locations • In class example One “binomial” example One “count” example (if time permits) Brain Warmer The Monty Hall Show Brain Warmer Pick Shown Should Pick Shown Should Pick Shown Should 1 2/3 Stay 1 3 Move 1 2 Move 2 3 Move 2 1/3 Stay 2 1 Move 3 2 Move 3 2 Move 3 1/2 Stay ⅔ ⅔ ⅔ What is “Capability”? Assess quality Quantify ability to meet specifications Distinguish short- and long-term Data Types Continuous • Length • Time • Temperature Binary • Yes/No, Pass/Fail • How many heads in X coin flips Count • Defects/part • Orders in a day Assessing Capability Determine specifications Verify Measurement System • Gage R&R, Attribute Gage R&R Collect data Look at the data • Histogram, Boxplot Determine distribution of data • Probability Plot Evaluate stability • Control Charts Capability • Capability Analysis Assessing Capability Determine specifications • Avoid this topic here… Verify Measurement System • Error types • Ability to measure accurately Collect data • Short-term and long-term • Subgrouping • Randomize collection of data Assessing Capability Look at the data • Always! Determine distribution of data • Most data is not normal • Good fit is critical • Some data have natural distribution Evaluate stability • Unstable process is unpredictive Use distribution to quantify capability • Capability quantified using several statistics Two Examples I want to plan a 4th of July cookout • Where should I have it? • What factors should I consider? • How likely is each location to satisfy my requirements? We make high-strength cord used to secure parachutes • How long is each cord? • How likely is each cord to be within my specs? Two Examples 4th of July Cookout is in slides • My locations: – State College, PA – Pasadena, CA • My factors – Temperature – Precipitation Cord will be done here • Evaluate Length Cookout: State College, PA What is the capability of State College to produce good weather on July 4th? Average Temperature should be between 65 and 85 Precipitation should be <0.1 in. Cookout: State College, PA To assess capability: • If necessary, verify measurement system • Collect data • Look at the data • Evaluate stability using a Control Chart • Determine the distribution • Perform a Capability Analysis Measurement System Analysis (MSA) Do prior to collecting and analyzing data Two types: • Continuous (Length, Time, Temperature, etc.) • Attribute (Yes/No, Poor/Fair/Good, etc.) Establishes how much variability is coming from parts versus operators Measurement System Analysis (MSA) In God we trust; All others bring data Cord: MSA in Class To test whether our Measurement System is sufficient: • 3 Operators (volunteers?) • 6 Parts • 2 Measurements per part per operator Randomize! We will do Attribute Gage R&R later Cord: MSA in Class (Do MSA now…) Cookout: State College, PA For our weather data, no MSA will be done Data has already been collected Next steps: • • • • Look at the data Evaluate stability using a Control Chart Determine the distribution Perform a Capability Analysis Cookout: State College, PA Look at the data: Summary for TAVE (F) A nderson-D arling N ormality Test 55 60 65 70 75 80 85 A -S quared P -V alue 0.20 0.870 M ean S tDev V ariance S kew ness Kurtosis N 69.888 5.881 34.582 0.0962166 -0.0008702 80 M inimum 1st Q uartile M edian 3rd Q uartile M aximum 55.000 66.000 70.000 74.000 85.000 95% C onfidence Interv al for M ean 68.579 71.196 95% C onfidence Interv al for M edian 68.000 71.221 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 5.089 Mean Median 68.0 68.5 69.0 69.5 70.0 70.5 71.0 6.965 Cookout: State College, PA Summary for TAVE (F) Data appears “normal” A nderson-D arling N ormality Test Symmetry 55 60 65 70 75 80 85 A -S quared P -V alue 0.20 0.870 M ean S tDev V ariance S kew ness Kurtosis N 69.888 5.881 34.582 0.0962166 -0.0008702 80 M inimum 1st Q uartile M edian 3rd Q uartile M aximum 55.000 66.000 70.000 74.000 85.000 95% C onfidence Interv al for M ean 68.579 Mean ~ Median 71.196 95% C onfidence Interv al for M edian 68.000 71.221 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 5.089 Mean Median 68.0 68.5 69.0 69.5 70.0 70.5 71.0 6.965 Cookout: State College, PA Evaluate Stability using a Control Chart: I-MR Chart of TAVE (F) Individual V alue 90 U C L=88.79 80 _ X=69.89 70 60 LC L=50.99 50 1 9 17 25 33 41 O bser vation 49 57 65 73 U C L=23.22 M oving Range 20 15 10 __ M R=7.11 5 0 LC L=0 1 9 17 25 33 41 O bser vation 49 57 65 73 Cookout: State College, PA Evaluate Stability using a Control Chart: I-MR Chart of TAVE (F) Random, stable No “out of control” Individual V alue 90 U C L=88.79 80 _ X=69.89 70 60 LC L=50.99 50 1 9 17 25 33 41 O bser vation 49 57 65 73 U C L=23.22 M oving Range Location/Spread 20 15 10 __ M R=7.11 5 0 LC L=0 1 9 17 25 33 41 O bser vation 49 57 65 73 Cookout: State College, PA Determine Distribution What is the “Normal” distribution? Other distributions: • Weibull • Largest/smallest extreme value • Exponential Cookout: State College, PA Use a Probability Plot to Determine Distribution: Probability Plot of TAVE (F) Normal 99.9 Mean StDev N AD P-Value 99 95 Percent 90 80 70 60 50 40 30 20 10 5 1 0.1 50 60 70 TAVE (F) 80 90 69.89 5.881 80 0.204 0.870 Cookout: State College, PA Use a Probability Plot to Determine Distribution Probability Plot of TAVE (F) Normal “Fat Pencil” test 99.9 Mean StDev N AD P-Value 99 95 Anderson-Darling • P-value Percent “Squinty Eye” test 90 80 70 60 50 40 30 20 10 5 1 0.1 50 60 70 TAVE (F) 80 90 69.89 5.881 80 0.204 0.870 Cookout: State College, PA Finally, perform Capability Analysis • Specs: 65 to 85 degrees Key assumptions: • Data is from a stable process • Data is well-fit by distribution We will learn: • Characteristics of data • Likelihood of “bad” parts • Short-term vs. Long-term performance Cookout: State College, PA Finally, perform Capability Analysis Process Capability of TAVE (F) LSL USL P rocess D ata LS L 65 Target * USL 85 S ample M ean 69.8875 S ample N 80 S tDev (Within) 6.16079 S tDev (O v erall) 5.8993 Within Ov erall P otential (Within) C apability Cp 0.54 C P L 0.26 C P U 0.82 C pk 0.26 O v erall C apability Pp PPL PPU P pk C pm 55 O bserv ed P erformance P P M < LS L 187500.00 PPM > USL 0.00 P P M Total 187500.00 E xp. PPM PPM PPM 60 65 Within P erformance < LS L 213794.53 > USL 7083.23 Total 220877.75 70 75 80 E xp. O v erall P erformance P P M < LS L 203696.86 PPM > USL 5207.36 P P M Total 208904.23 85 0.57 0.28 0.85 0.28 * Cookout: State College, PA Finally, perform Capability Analysis Process Capability of TAVE (F) LSL USL P rocess D ata LS L 65 Target * USL 85 S ample M ean 69.8875 S ample N 80 S tDev (Within) 6.16079 S tDev (O v erall) 5.8993 Within Ov erall P otential (Within) C apability Cp 0.54 C P L 0.26 C P U 0.82 C pk 0.26 O v erall C apability Pp PPL PPU P pk C pm Characteristics of Data55 60 O bserv ed P erformance P P M < LS L 187500.00 PPM > USL 0.00 P P M Total 187500.00 E xp. PPM PPM PPM 65 Within P erformance < LS L 213794.53 > USL 7083.23 Total 220877.75 70 75 80 E xp. O v erall P erformance P P M < LS L 203696.86 PPM > USL 5207.36 P P M Total 208904.23 85 0.57 0.28 0.85 0.28 * Cookout: State College, PA Finally, perform Capability Analysis Process Capability of TAVE (F) LSL USL P rocess D ata LS L 65 Target * USL 85 S ample M ean 69.8875 S ample N 80 S tDev (Within) 6.16079 S tDev (O v erall) 5.8993 Within Ov erall P otential (Within) C apability Cp 0.54 C P L 0.26 C P U 0.82 C pk 0.26 O v erall C apability Pp PPL PPU P pk C pm Likelihood of “bad” parts 55 O bserv ed P erformance P P M < LS L 187500.00 PPM > USL 0.00 P P M Total 187500.00 E xp. PPM PPM PPM 60 65 Within P erformance < LS L 213794.53 > USL 7083.23 Total 220877.75 70 75 80 E xp. O v erall P erformance P P M < LS L 203696.86 PPM > USL 5207.36 P P M Total 208904.23 85 0.57 0.28 0.85 0.28 * Cookout: State College, PA Finally, perform Capability Analysis Process Capability of TAVE (F) LSL USL P rocess D ata LS L 65 Target * USL 85 S ample M ean 69.8875 S ample N 80 S tDev (Within) 6.16079 S tDev (O v erall) 5.8993 Within Ov erall P otential (Within) C apability Cp 0.54 C P L 0.26 C P U 0.82 C pk 0.26 O v erall C apability Pp PPL PPU P pk C pm 55 O bserv ed P erformance P P M < LS L 187500.00 PPM > USL 0.00 P P M Total 187500.00 E xp. PPM PPM PPM 60 65 Within P erformance < LS L 213794.53 > USL 7083.23 Total 220877.75 Short-term vs. 70 75 80 85 Long-term E xp. O v erall P erformance P P M < LS L 203696.86 PPM > USL 5207.36 P P M Total 208904.23 0.57 0.28 0.85 0.28 * Cookout: State College, PA Now let’s take a look at Precipitation Recall we want <0.1 in. We will follow the same procedure: • • • • Look at the data Evaluate stability Determine distribution Perform Capability Analysis Cookout: State College, PA Look at the data: Summary for PRCP (in) A nderson-D arling N ormality Test -0.0 0.2 0.4 0.6 0.8 A -S quared P -V alue < 15.00 0.005 M ean S tDev V ariance S kew ness Kurtosis N 0.11025 0.21408 0.04583 2.05593 2.95297 80 M inimum 1st Q uartile M edian 3rd Q uartile M aximum 0.00000 0.00000 0.00000 0.07750 0.82000 95% C onfidence Interv al for M ean 0.06261 0.15789 95% C onfidence Interv al for M edian 0.00000 0.02000 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 0.18528 Mean Median 0.000 0.025 0.050 0.075 0.100 0.125 0.150 0.25357 Cookout: State College, PA Data appears “skewed” Summary for PRCP (in) A nderson-D arling N ormality Test No symmetry -0.0 0.2 0.4 0.6 0.8 A -S quared P -V alue < 15.00 0.005 M ean S tDev V ariance S kew ness Kurtosis N 0.11025 0.21408 0.04583 2.05593 2.95297 80 M inimum 1st Q uartile M edian 3rd Q uartile M aximum 0.00000 0.00000 0.00000 0.07750 0.82000 95% C onfidence Interv al for M ean Mean ≠ Median 0.06261 0.15789 95% C onfidence Interv al for M edian 0.00000 0.02000 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 0.18528 Mean Median 0.000 0.025 0.050 0.075 0.100 0.125 0.150 0.25357 Cookout: State College, PA Evaluate Stability using a Control Chart: I-MR Chart of PRCP (in) 1 Individual V alue 0.8 1 1 1 0.6 1 1 1 1 1 0.4 1 1 0.2 U C L=0.2675 _ X=0.1103 0.0 LB=0 1 9 17 25 33 41 O bser vation 49 57 65 73 11 0.8 1 1 M oving Range 1 1 0.6 11 11 11 11 11 1 1 11 1 0.4 11 11 0.2 U C L=0.1932 __ M R=0.0591 LC L=0 0.0 1 9 17 25 33 41 O bser vation 49 57 65 73 Cookout: State College, PA Evaluate Stability using a Control Chart: I-MR Chart of PRCP (in) 1 Unstable Individual V alue 0.8 1 1 1 0.6 1 1 1 1 1 0.4 1 1 U C L=0.2675 _ X=0.1103 0.2 0.0 “Out of control” LB=0 1 9 25 33 41 O bser vation 49 1 1 M oving Range 17 57 65 73 11 0.8 Non-predictive 1 1 0.6 11 11 11 11 11 1 1 11 1 0.4 11 11 0.2 U C L=0.1932 __ M R=0.0591 LC L=0 0.0 1 9 17 25 33 41 O bser vation 49 57 65 73 Cookout: State College, PA STOP! Cookout: State College, PA Assumptions are not met No stability = No capability At this point: • Special causes • Other factors Cookout: State College, PA Is State College a good location? Temperature • Average temperature stable year-to-year • Normal distribution • 79% chance of “good” Precipitation • Precipitation is unstable • Cannot determine capability Cookout: Pasadena, CA How about Pasadena? Evaluate same criteria • Temperature (65 to 85) Precipitation (<0.1 in.) Remember our process: • • • • • Verify measurement system, Collect data (MSA) Look at the data (Histogram) Evaluate stability (Control Chart) Determine distribution (Probability Plot) Perform Capability Analysis Cookout: Pasadena, CA Look at the data: Summary for TAVE (F) A nderson-D arling N ormality Test 64 68 72 76 80 A -S quared P -V alue < 1.78 0.005 M ean S tDev V ariance S kew ness Kurtosis N 73.013 4.571 20.896 0.857208 0.462320 78 M inimum 1st Q uartile M edian 3rd Q uartile M aximum 84 64.000 70.000 72.000 76.000 86.000 95% C onfidence Interv al for M ean 71.982 74.043 95% C onfidence Interv al for M edian 71.000 73.000 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 3.949 Mean Median 71.0 71.5 72.0 72.5 73.0 73.5 74.0 5.427 Cookout: Pasadena, CA Data appears partly skewed Summary for TAVE (F) A nderson-D arling N ormality Test Some Asymmetry 64 68 72 76 80 A -S quared P -V alue < 1.78 0.005 M ean S tDev V ariance S kew ness Kurtosis N 73.013 4.571 20.896 0.857208 0.462320 78 M inimum 1st Q uartile M edian 3rd Q uartile M aximum 84 64.000 70.000 72.000 76.000 86.000 95% C onfidence Interv al for M ean Mean ≠ Median 71.982 74.043 95% C onfidence Interv al for M edian 71.000 73.000 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 3.949 Mean Median 71.0 71.5 72.0 72.5 73.0 73.5 74.0 5.427 Cord: Look at data First we need to collect data Need a good distribution fit • Generally 25-50 points Use Histogram Cookout: Pasadena, CA Evaluate Stability using a Control Chart: I-MR Chart of TAVE (F) U C L=86.03 Individual V alue 84 78 _ X=73.01 72 66 60 LC L=59.99 1 9 17 25 M oving Range 20 33 41 O bser vation 49 57 65 73 1 U C L=16.00 15 10 5 __ M R=4.90 0 LC L=0 1 9 17 25 33 41 O bser vation 49 57 65 73 Cookout: Pasadena, CA Evaluate Stability using a Control Chart: I-MR Chart of TAVE (F) U C L=86.03 Mostly stable Individual V alue 84 One “out of control” 78 _ X=73.01 72 66 60 LC L=59.99 1 9 17 25 Can we proceed? M oving Range 20 33 41 O bser vation 49 57 65 73 1 U C L=16.00 15 10 __ M R=4.90 5 0 LC L=0 1 9 17 25 33 41 O bser vation 49 57 65 73 Cord: Evaluate Stability (Evaluate stability using Control Chart…) Out of Control Points Many out of control points: • Unstable process • Special causes • Other factors Very few out of control: • Look for special cause • Only if legitimate, remove Cookout: Pasadena, CA Use a Probability Plot to Determine Distribution: Probability Plot of TAVE (F) Normal 99.9 Mean StDev N AD P-Value 99 95 Percent 90 80 70 60 50 40 30 20 10 5 1 0.1 60 65 70 75 TAVE (F) 80 85 90 73.01 4.571 78 1.782 <0.005 Cookout: Pasadena, CA Use Probability Plots to Determine Distribution: Probability Plot for TAVE (F) G oodness of F it Test Weibull - 95% C I 99.9 99.9 99 90 90 50 P er cent P er cent N ormal - 95% C I 50 10 N ormal A D = 1.782 P -V alue < 0.005 Weibull A D = 3.491 P -V alue < 0.010 10 1 Largest E xtreme V alue A D = 0.544 P -V alue = 0.174 1 0.1 60 70 80 T A VE (F) 0.1 90 Largest E xtreme V alue - 95% C I 40 60 T A V E (F) 80 3-P arameter Loglogistic A D = 0.556 P -V alue = * 3-P arameter Loglogistic - 95% C I 99.9 99.9 99 P er cent P er cent 99 90 50 50 10 1 10 0.1 90 70 80 90 T A VE (F) 100 0.1 1 10 T A V E ( F) - T hr eshold 100 Cookout: Pasadena, CA Use a Probability Plot to Determine Distribution Probability Plot of TAVE (F) Largest Extreme Value - 95% CI “Fat Pencil” test 99.9 Loc Scale N AD P-Value “Squinty Eye” test Anderson-Darling • P-value Percent 99 98 97 95 90 80 70 60 50 40 30 20 10 1 0.1 60 70 80 TAVE (F) 90 100 70.94 3.628 78 0.544 0.174 Cord: Determine Distribution (Determine distribution using Probability Plot…) Cookout: Pasadena, CA Finally, perform Capability Analysis • Specs: 65 to 85 degrees Key assumptions: Data is from a stable process Data is well-fit by distribution We will learn: • Characteristics of data • Likelihood of “bad” parts • Long-term performance only Cookout: Pasadena, CA Finally, perform Capability Analysis Process Capability of TAVE (F) Calculations Based on Largest Extreme Value Distribution Model LSL USL P rocess D ata LS L 65 Target * USL 85 S ample M ean 73.0128 S ample N 78 Location 70.9361 S cale 3.62756 O v erall C apability Pp 0.65 PPL 0.89 PPU 0.56 P pk 0.56 E xp. O v erall P erformance P P M < LS L 5877.92 P P M > U S L 20500.38 P P M Total 26378.30 O bserv ed P erformance P P M < LS L 12820.51 P P M > U S L 12820.51 P P M Total 25641.03 64 68 72 76 80 84 88 Cookout: State College, PA Finally, perform Capability Analysis Process Capability of TAVE (F) Calculations Based on Largest Extreme Value Distribution Model LSL USL P rocess D ata LS L 65 Target * USL 85 S ample M ean 73.0128 S ample N 78 Location 70.9361 S cale 3.62756 O v erall C apability Pp 0.65 PPL 0.89 PPU 0.56 P pk 0.56 E xp. O v erall P erformance P P M < LS L 5877.92 P P M > U S L 20500.38 P P M Total 26378.30 O bserv ed P erformance P P M < LS L 12820.51 P P M > U S L 12820.51 P P M Total 25641.03 Characteristics of Data 64 68 72 76 80 84 88 Cookout: State College, PA Finally, perform Capability Analysis Process Capability of TAVE (F) Calculations Based on Largest Extreme Value Distribution Model LSL P rocess D ata LS L 65 Target * USL 85 S ample M ean 73.0128 S ample N 78 Location 70.9361 S cale 3.62756 USL O v erall C apability Pp 0.65 PPL 0.89 PPU 0.56 P pk 0.56 Likelihood of “bad” parts E xp. O v erall P erformance P P M < LS L 5877.92 P P M > U S L 20500.38 P P M Total 26378.30 O bserv ed P erformance P P M < LS L 12820.51 P P M > U S L 12820.51 P P M Total 25641.03 64 68 72 76 80 84 88 Cookout: State College, PA Finally, perform Capability Analysis Process Capability of TAVE (F) Calculations Based on Largest Extreme Value Distribution Model LSL USL P rocess D ata LS L 65 Target * USL 85 S ample M ean 73.0128 S ample N 78 Location 70.9361 S cale 3.62756 O v erall C apability Pp 0.65 PPL 0.89 PPU 0.56 P pk 0.56 E xp. O v erall P erformance P P M < LS L 5877.92 P P M > U S L 20500.38 P P M Total 26378.30 O bserv ed P erformance P P M < LS L 12820.51 P P M > U S L 12820.51 P P M Total 25641.03 Long-term only 64 68 72 76 80 84 88 Cord: Capability Analysis (Perform Capability Analysis now…) Cookout: Pasadena, CA How about Precipitation? Evaluate same criteria • Precipitation (<0.1 in.) Remember our process: • • • • • Verify measurement system, Collect data (MSA) Look at the data (Histogram) Evaluate stability (Control Chart) Determine distribution (Probability Plot) Perform Capability Analysis Cookout: Pasadena, CA Look at the data: Summary for PRCP (in) A nderson-D arling N ormality Test 0.00 0.01 0.02 0.03 0.04 0.05 0.06 A -S quared P -V alue < 29.19 0.005 M ean S tDev V ariance S kew ness Kurtosis N 0.000769 0.006794 0.000046 8.8318 78.0000 78 M inimum 1st Q uartile M edian 3rd Q uartile M aximum 0.000000 0.000000 0.000000 0.000000 0.060000 95% C onfidence Interv al for M ean -0.000763 0.002301 95% C onfidence Interv al for M edian 0.000000 0.000000 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 0.005869 Mean Median -0.0010 -0.0005 0.0000 0.0005 0.0010 0.0015 0.0020 0.008066 Cookout: Pasadena, CA Unusual data Summary for PRCP (in) A nderson-D arling N ormality Test Nearly all values equal or nearly equal 0.00 0.01 0.02 0.03 0.04 0.05 0.06 A -S quared P -V alue < 29.19 0.005 M ean S tDev V ariance S kew ness Kurtosis N 0.000769 0.006794 0.000046 8.8318 78.0000 78 M inimum 1st Q uartile M edian 3rd Q uartile M aximum 0.000000 0.000000 0.000000 0.000000 0.060000 95% C onfidence Interv al for M ean -0.000763 0.002301 95% C onfidence Interv al for M edian 0.000000 Mean ≠ Median 0.000000 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 0.005869 Mean Median -0.0010 -0.0005 0.0000 0.0005 0.0010 0.0015 0.0020 0.008066 Cookout: Pasadena, CA Evaluate Stability using a Control Chart: I-MR Chart of PRCP (in) 1 Individual V alue 0.060 0.045 0.030 0.015 _ C L=0.00491 U X=0.00077 LC L=-0.00338 0.000 1 9 17 25 33 41 O bser vation 49 57 65 11 0.060 M oving Range 73 0.045 0.030 0.015 __ U C L=0.00509 M R=0.00156 LC L=0 0.000 1 9 17 25 33 41 O bser vation 49 57 65 73 Cookout: Pasadena, CA Evaluate Stability using a Control Chart: I-MR Chart of PRCP (in) 1 Mostly stable? Individual V alue 0.060 0.045 0.030 0.015 _ C L=0.00491 U X=0.00077 LC L=-0.00338 0.000 One “out of control” 1 9 17 25 33 41 O bser vation 49 57 65 11 M oving Range 0.060 Can we proceed? 73 0.045 0.030 0.015 __C L=0.00509 U M LCR=0.00156 L=0 0.000 1 9 17 25 33 41 O bser vation 49 57 65 73 Out of Control Points Many out of control points: • Unstable process • Special causes • Other factors Very few out of control: • Look for special cause • Only if legitimate, remove Cookout: Pasadena, CA Our process is out of control: Binary process? Can evaluate capability for binary (later) Not enough data… Cookout: Pasadena, CA STOP! Cookout: Pasadena, CA Is Pasadena a good location? Temperature • Average temperature stable year-to-year • Non-normal distribution • 97.4% chance of “good” Precipitation • Precipitation is unstable • Cannot determine capability Cookout Comparison Which city is better Temperature • State College = 79% • Pasadena = 97.4% Precipitation • Precipitation is unstable for both • Relative rate is much lower in Pasadena Cookout Comparison A quick graph: Boxplot of TMIN (F), TAVE (F), TMAX (F) 110 100 Data 90 80 70 60 50 40 City Pasadena State College TMIN (F) Pasadena State College TAVE (F) Pasadena State College TMA X (F) Pill Quality Example We work for a pharma company, and pill quality is critical Need to evaluate our capability Remember: • • • • • • Verify measurement system Collect data Look at the data Evaluate stability using a Control Chart Determine the distribution Perform a Capability Analysis Pill Quality Example First we need to do an Attribute Gage R&R • 3 Operators • A few pills • 2 tests/pill Criteria for “good” pill • Logo is clear • No chips or dings • Color applied evenly Pill Quality Example Now to collect our data Everyone open your pill bottle Without ingesting the medication: • Count the number of pills • Count how many are defective Pill Quality Example Now we will: • Look at the data • Evaluate stability • Determine the distribution • Perform Capability Analysis Circuit Board Example We work for an electronics company, and circuit board quality is critical Need to evaluate our capability Remember: • • • • • • Verify measurement system Collect data Look at the data Evaluate stability using a Control Chart Determine the distribution Perform a Capability Analysis Circuit Board Example Perform Gage R&R • Approximated as continuous Our criteria: • How many “burn marks” are on the board We will use • 3 operators • 6 parts • 2 runs per part Circuit Board Example Now everyone please take on circuit board Again without ingesting, record: • How many burn marks there are Destructive test Recap Verify Measurement System • Error types • Ability to measure accurately • “Continuous” versus “Attribute” Tools • Gage R&R • Attribute Gage R&R Recap Collect data • Short-term and long-term • Subgrouping • Randomize collection of data Look at the data • Histograms • Boxplots • Other graphs Recap Determine distribution of data • • • • Most data is not normal Good fit is critical Some data have natural distribution Probability Plots Evaluate stability • Unstable process is unpredictive • Control Charts Recap Perform capability analysis • Capability quantified using several statistics • Capability Analysis Consider data type • Continuous • Binary • Count The End… Joel Smith Commercial Sales Minitab, Inc.