2012 Tools & Strategies for Districts Balanced Scorecard The balanced scorecard for districts is aligned with councils and is focused in five key categories: • • • • • Finance Membership Program Unit Service Leadership and Governance Breakpoints • • • • Gold – Top 10% of districts Silver – Next 40% Bronze – Next 30% Below Minimum – Bottom 20% of districts Scouting's Journey to Excellence 2012 District Performance Recognition Program Item Objective Bronze Level Silver Level Gold Level Meet or exceed goal established for bronze. Meet or exceed goal established for silver. Meet or exceed goal established for gold. Key Indicators are worth 200, 100 & 50 points respectively #2 Market Share: Increase market share (Cub Scouts, Boy Scouts, Varsity Scouts, Venturers and Explorers). #3 Membership/Youth Growth: Increase number of registered youth. (Cub Scouts, Boy Scouts, Varsity Scouts, Venturers and Explorers) #4 Youth Retention: Improve retention rate of traditional members. #7 400 400 600 10% density, or 7.5% and 2% growth in density 15% density, or 10% and 2% growth in density 75 100 200 0.00 - 0.99 % 1.00 - 2.99% 3+% 75 100 200 75 100 200 62% retention or 2 69% retention, or 62% and 76% retention, or 69% and percentage points increase 2 percentage points 2 percentage points (i.e. 58%-60%) increase increase Total Points: Cub Scout Advancement: Increase the 40% or 2 percentage points 55%, or 40% and 2 75%, or 55% and 2 percentage of Cub Scouts earning rank increase (i.e. 28%-30%) percentage points increase percentage points increase advancements. Boy Scout Advancement: Increase the 40% or 2 percentage points 45%, or 40% and 2 50%, or 45% and 2 percentage of Boy Scouts earning rank increase (i.e. 30%-32%) percentage points increase percentage points increase advancements Cub Scout Camping: Increase the percentage 30% or 2 percentage points 45%, or 30% and 2 90%, or 45% and 2 of Cub Scouts attending day camp, family camp, increase (i.e. 18%-20%) percentage points increase percentage points increase and/or resident camp 500 25 50 100 25 50 100 25 50 100 #8 Boy Scout Camping: Increase the percentage of total Boy/Varsity Scouts attending long-term camp and high-adventure program 50% or 2 percentage points 60%, or 50% and 2 80%, or 60% and 2 increase (i.e. 38%-40%) percentage points increase percentage points increase 25 50 100 #9 Community Service: Increase the amount of community service provided by Scouts, leaders and other participants. Average 2 hours per youth Average 3 hours per youth Average 5 hours per youth member or .2 hour growth member, or 2 hours and .2 member, or 3 hours and .2 (i.e. .8 to 1.0) hour growth hour growth 25 50 100 Total Points: Unit Service #10 Circuit Breaker, minimum bronze in fundraising to achieve overall gold 200 Gold Points 7.5% density or 1% growth in density (i.e. 5.00% to 5.05%) Program #6 150 Total Points: Membership #5 Others are worth 100, 50 & 25 points respectively Fundraising: Achieve district finance goals as defined by the council. Silver Points Total Points: Finance #1 Bronze Points Chartered Organization Relationships: Conduct a personal visit with a key person in each chartered organization. 90% 95% 100% 25 50 100 Commissioner-to-unit ratio of 1:4, or 1:6 ratio and 5% increase in the number of commissioners over prior year Commissioner-to-unit ratio of 1:3, or 1:4 ratio and 5% increase in the number of commissioners over prior year 25 50 100 UVTS 2.0 shows 10% of UVTS 2.0 shows 25% of units are visited six times units are visited six times per year, or 5% and or 2 per year, or 10% and or 2 percentage points increase percentage points increase 25 50 100 25 50 100 25 50 200 #11 Commissioner Service: Increase the number of registered unit commissioners over prior year. Commissioner-to-unit ratio of 1:6, or 5% increase in the number of commissioners over prior year #12 Unit Visitations: Improve the rate of visitations to units by commissioners. UVTS 2.0 shows 5% of units are visited six times per year or 2 percentage points increase #13 Unit Performance: Improve the performance ratings of units using Journey to Excellence metrics. #14 Have 60% of the units in the district achieve the Bronze award or above. Have 60% of all registrants Voice of the Scout: Improve response rate and (youth and adults) with Net Promoter Score on constituent surveys. email addresses in --- Bonus Points in 2012 --ScoutNET Have 65% of the units in the district achieve the Bronze award or above. Achieve bronze requirements and have 15% of those surveyed actually respond Have 70% of the units in the district achieve the Bronze award or above. Achieve silver requirements and achieve an overall average Net Promoter Score* of 45% At least 17 members or increase of two persons At least 30 members or increase of three persons Total Points: Leadership & Governance #15 District leadership: Increase the number of volunteers serving on the district committee. 600 At least 10 members or increase of one person 400 25 50 100 #16 Achieve silver requireAchieve bronze requirements and have all key At least 8 district committee ments and have written positions filled (District District Committee: Increase the effectiveness meetings held within the succession plan for district chairman, District of the district committee. past year leadership commissioner, membership, finance and program) 25 50 100 #17 30%, or 22% and 2 45%, or 30% and 2 Unit Leadership: Increase the number of direct 22% or 2 percentage points increase (i.e. 12%-14%) percentage points increase percentage points increase contact leaders who are trained. 75 100 200 Tools for Districts http://scouting.org/JTE.aspx Scorecards, tools, answers … District’s Journey to Excellence • Where have we have we been? • Where are we going? • How far have we come? Where have we been? Need to gather the results for each month in 2011. • • • • • • Objectives progress reports District totals report Council fundraising reports Retention and training data from MyBSA Training report from MyBSA Advancement & unit visitation report sent to councils • Service hours report from web page • Council and district records for camping, unit status, and district leadership Objectives Progress Report Print a report for each month in 2011 to gather data for: • • • • • • • • Cub Scout membership Boy Scout membership Venturing membership Exploring participants Total available youth Traditional Units Unit commissioners District committee members District Totals Report Use this report to determine the number of chartered organizations. Council Fundraising Reports Use the council FOS report, popcorn reports, etc. to determine your fundraising achievements for 2011. The council will determine how to count the dollars raised by the district. Retention from MyBSA View the dashboard on the program tab Select a month to get the retention percentage. Since the system goes back only ten months, you will need to use the March values for January and February. Contact Leaders Trained from MyBSA View the dashboard on the program tab Select position(s) to determine the total registered and trained Contact Leaders Trained Percentage Enter the total registrants and total trained in a temporary Excel worksheet to determine the percentage of direct contact leaders trained. Unless the council has maintained independent records for 2011, it will necessary to use this same value for all months in 2011. Direct Contact Position Total Registered Total Trained Cubmaster 47 23 Tiger Cub Den Leader 33 12 Den Leader 132 34 Webelos Den Leader 39 16 Scoutmaster 42 21 Leader of 11-Year Olds 3 1 Varsity Scout Coach 6 4 Crew Advisor 12 8 Skipper 1 1 315 120 38.1% Unit Visitations & Advancements Councils will receive a report showing how many units received the requisite number of visits in each district. Similar reports will be distributed showing Cub Scout and Boy Scout advancements in each district. Service Hours Report Councils can produce a report showing the number of service hours in each district for any range of dates. To print the report, select the service hours function in ScoutNET>Web Admin. Then select the “Project Summary.Overall Project Summary” report for the desired date range. Local Records of 2011 JTE Data These items are not available on any BSA report, but should come from council and district records. • Number of Cub Scouts attending any day camp, resident camp, or family camp (new for 2012) • Number of Boy Scouts attending any long-term camp, high adventure camp, jamboree or serving on camp staff • Number of units that were quality units or bronze or above at the end of 2011 • Number of district committee meetings held in 2011 • Number of key district positions filled at the end of 2011 Download JTE District Workbook Setup District Workbook Enable macros in order to produce reports … Enter your district and council name … My district is: Takeany District My council is: Nation's Best Council Enter 2011 Performance Select Last Year tab … Enter complete 2011 results in light yellow squares… Finance Total Fundraising Dollars Jan Feb Mar Apr May Jun Membership Cub Scouts Boy Scouts Venturers Explorers Total Available Youth Market Share Membership Growth Retention Rate Jan 856 561 112 56 15,000 10.57% Feb 856 561 112 56 15,000 10.57% Mar 400 400 4 3 15,000 5.38% Apr 395 400 4 3 10,000 8.02% May 395 400 4 3 15,000 5.35% Jun 750 435 5 3 10,000 11.93% 67.10% 67.10% 58.00% 59.60% 60.00% 64.00% Data needed for all months Jul Aug Sep Oct Nov Jul 750 435 5 3 15,000 7.95% Aug 750 435 5 3 15,000 7.95% Sep 750 435 5 3 15,000 7.95% Oct 750 435 5 3 15,000 7.95% Nov 750 435 5 3 15,000 7.95% 67.00% 68.90% 70.10% 70.20% 70.60% Year-end only Dec 2011 Pts $104,567 0 Dec 2011 Pts 900 578 123 56 15,000 11.05% 100 1.60% 100 71.20% 100 Where are we going? Establish 2012 goals and objectives • Finance goals may have been set in earlier fundraising planning meeting. • Membership goals are set as part of your growth planning conference. • Will need to determine total available youth. • Other goals may be set by district Key 3. • All goals should be approved by the council and accepted by the district committee. Enter Finance Goals Select the Finance tab and define your goals in terms of bronze, silver, and gold. Set a target indicating the planned performance level … Category Fam ily FOS Com m unity FOS Special Events Net Popcorn Sale (Net 30% ) Total Bronze $50,000 $30,000 $25,000 $30,000 Silver $55,000 $32,000 $27,000 $31,000 Gold $60,000 $34,000 $30,000 $32,000 Target $55,000 $32,000 $30,000 $31,000 $135,000 $145,000 $156,000 $148,000 Set a bronze level for each category and month … $$$ Bronze Goal Actual Percent Jan $20,000 0.0% Family FOS Feb Mar $30,000 $35,000 0.0% 0.0% Apr $40,000 May $42,000 Jun $44,000 Jul $45,000 Aug $45,000 Sep $46,00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0 Enter Other Goals Select the Current tab and input your goals for all other criteria in the December Goal column … 2 2 2 2 2 2 2 2 Membership Cub Scouts Boy Scouts Venturers Explorers Total Available Youth Market Share Performance Growth Market Share Points Dec Goal 925 600 125 60 14,698 11.63% 5.32% 200 The system will calculate ratings and points if you have entered the December 2011 achievements. How Far Have We Come? Gather data to produce monthly status reports … • • • • • • • Objectives progress report Council fundraising reports Retention and training data from MyBSA Training report from MyBSA Advancement & unit visitation report sent to councils Service hours report from web page Council and district records for camping, unit status, and district leadership Data Gathering Tips To get the percentage of trained direct contact leaders, it is best to collect the data from the MyBSA Program dashboard at the end of the month. Since this dashboard reflects only current data, it may be different if you wait until the next month. The Voice of Scout district level dashboard information will not be available until June 1st after the first series of surveys is completed. Regional Support will be distributing reports each month showing district totals for Cub Scout advancement, Boy Scout advancement and unit visitations. This will occur after the council dashboard updates on the 8th of month. Enter Monthly Results Select the Current tab and input your results for every criterion except Finance … 2 2 2 2 2 2 2 2 Membership Cub Scouts Boy Scouts Venturers Explorers Total Available Youth Market Share Performance Growth Market Share Points Dec Goal 925 600 125 60 14,698 11.63% 5.32% 200 Jan 888 520 112 66 14,698 10.79% 2.12% 200 The system will calculate ratings and points if you have entered the monthly achievements for 2011. Enter Monthly Finance Results Select the Finance tab and input your results for each category on the Actual line … $$$ Bronze Goal Actual Percent Jan $20,000 $27,689 138.4% Family FOS Feb Mar $30,000 $35,000 $31,334 $36,789 104.4% 105.1% Apr $40,000 0.0% The system will calculate ratings and points when you have entered goals and results for all categories. Create Monthly Reports On the Control tab, click the desired month to produce the progress and status reports. Be sure to enable macros … Click desired month to update reports Jan Jul Feb Aug Mar Sep Apr Oct May Nov Jun Dec Progress Report This report compares a month to last year-end and goals. 2012 Journey to Excellence Progress Report As of January 31, 2012 Takeany District Nation's Best Council Bronze Finance 1 District Fundraising Goals Total of All Campaigns Membership 2011 Act. 2012 Goal Current 104,567 118,000 35,689 Below Minimum 55,000 110,000 Bronze 112,667 118,000 120,000 122,000 Bronze Gold 124,000 126,000 200 2012 Goal Current 11.0 11.6 10.8 3.5 7.5 8.3 9.1 10.0 11.3 12.5 13.8 15.0 30.0 100 200 200 3 Percent Membership Growth (Including Explorers) 1.6 3.2 0.1 -3.0 0.0 0.3 0.7 1.0 1.5 2.0 2.5 3.0 6.0 100 200 75 4 Percent Membership Retention (Traditional Members Only) 71.2 76.0 77.6 50.0 62.0 64.3 66.7 69.0 70.8 72.5 74.3 76.0 85.0 100 200 200 Silver Gold 2011 Pts. 2012 Goal 150 2011 Act. Bronze Gold 0 Gold Current Percent Market Share (Including Explorers) Below Minimum Silver 157,500 Gold 2011 Pts. 2012 Goal 2 Program Below Minimum 115,333 Silver 2011 Pts. 2012 Goal Current 2011 Act. 2012 Goal Current 5 Percent Cub Scouts Advancing a Rank 50.7 54.1 4.5 20.0 40.0 45.0 50.0 55.0 60.0 65.0 70.0 75.0 85.0 25 50 Current 100 6 Percent Boy Scouts Advancing a Rank 54.0 50.0 2.9 20.0 40.0 41.7 43.3 45.0 46.3 47.5 48.8 50.0 60.0 100 100 25 7 Percent Cub Scouts Attending Summer Camp 12.0 42.0 0.0 15.0 30.0 35.0 40.0 45.0 56.3 67.7 78.8 90.0 90.0 0 50 0 8 Percent Boy Scouts Attending Summer Camp 66.6 60.0 0.0 25.0 50.0 53.3 56.7 60.0 65.0 70.0 75.0 80.0 90.0 50 50 0 9 Number of Service Hours Per Youth Member 1.5 1.8 0.0 1.0 2.0 2.0 2.5 3.0 3.5 4.0 4.5 5.0 7.0 0 25 0 Status Report This shows the determined standard and performance growth. Rating for this criterion Determined standard for selected month Performance growth to same month last year Other Tools – Tracking Units Units can be evaluated throughout the year, not just when they recharter. A tracking sheet is available on JTE website. MyDistrict Name MyCouncil Name 2012 Journey to Excellence Status - Packs Pack Location P100 P200 P300 P400 P500 P600 P700 P800 P900 P1000 New York Los Angeles Chicago Houston Phoenix Philadelphia San Antonio San Diego Dallas San Jose Jan Feb Mar Apr May Jun Jul Aug Sep Oct G X G X G X G S S S G B S B G S B S B G S S S S S X B S X B S G S G S G S X B S B G S G B X S G G S X B S B G S G B X B G G S G S B B B S G G Nov Dec Tracking Units – Monthly Summary The unit tracking tool will show a monthly summary. 2012 Journey to Excellence Unit Status JTE Units and Medals Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Packs Total Units Bronze Silver Gold Total Medals Medals % 9 3 2 2 7 77.8% 9 3 2 2 7 77.8% 9 0 3 2 5 55.6% 10 0 3 2 5 50.0% 9 1 3 1 5 55.6% 9 1 3 1 5 55.6% 9 3 3 1 7 77.8% 9 2 3 2 7 77.8% 9 2 1 4 7 77.8% 9 1 2 4 7 77.8% 10 0 0 0 0 0.0% 10 0 0 0 0 0.0% Troops & Teams Total Units Bronze Silver Gold Total Medals Medals % 11 3 2 3 8 72.7% 11 3 2 3 8 72.7% 11 0 3 3 6 54.5% 13 0 3 3 6 46.2% 11 1 4 1 6 54.5% 11 1 4 1 6 54.5% 11 3 4 1 8 72.7% 11 2 3 3 8 72.7% 11 3 1 5 9 81.8% 11 2 2 5 9 81.8% 13 0 0 0 0 0.0% 13 0 0 0 0 0.0% Crews & Ships Total Units Bronze Silver Gold Total Medals Medals % 6 2 2 1 5 83.3% 6 2 2 1 5 83.3% 7 0 3 1 4 57.1% 7 0 3 1 4 57.1% 7 1 2 1 4 57.1% 7 1 2 1 4 57.1% 6 2 2 1 5 83.3% 6 2 2 1 5 83.3% 6 2 1 2 5 83.3% 6 1 2 2 5 83.3% 7 0 0 0 0 0.0% 7 0 0 0 0 0.0% All Units Total Units Bronze Silver Gold Total Medals Medals % 26 8 6 6 20 76.9% 26 8 6 6 20 76.9% 27 0 9 6 15 55.6% 30 0 9 6 15 50.0% 27 3 9 3 15 55.6% 27 3 9 3 15 55.6% 26 8 9 3 20 76.9% 26 6 8 6 20 76.9% 26 7 3 11 21 80.8% 26 4 6 11 21 80.8% 30 0 0 0 0 0.0% 30 0 0 0 0 0.0% Managing the Details Districts will want to track progress in other areas, and many will develop their own tools. How are you tracking? • Pack and troop camping plans • Chartered organization visits – worksheet available on JTE website • District committee meetings • Further details of unit health Thank you